TCT Mobile 314 HSPA USB MODEM User Manual

TCT Mobile Limited HSPA USB MODEM Users Manual

Contents

Users Manual

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1.SafetyandUse
Werecommendthatyoureadthischaptercarefullybeforeusingyourmodem.The
manufacturerdisclaimsanyliabilityfordamage,whichmayresultasaconsequence
ofimproperuseofthemodemorofusecontrarytotheinstructionscontained
herein.
TrafficSafety
Whendriving,donotusethemodem:
Whenswitchedon,themodememitselectromagneticwavesthatcaninterfere
withthevehicle’selectronicsystemssuchasABSantilockbrakesorairbags.To
ensurethatthereisnoproblem,pleasedonotplacethemodemontopofthe
dashboardorwithinanairbagdeploymentarea.
Checkwithyourcardealerorthecarmanufacturertomakesurethatthe
dashboardisadequatelyshieldedfrommodemRFenergy.
ConditionsofUse
1. Switchthemodemoffbeforeboardinganaircraft.
2. Switchthemodemoffwhenyouareinhealthcarefacilities,exceptin
designatedareas.Aswithmanyothertypesofequipmentnowinregularuse,
mobileTe l e modemscaninterferewithotherelectricalorelectronicdevices,or
equipmentusingradiofrequencies.
3. Switchthemodemoffwhenyouareneargasorflammableliquids.Strictlyobey
allsignsandinstructionspostedinafueldepot,petrolstation,chemicalplant,
orinanypotentiallyexplosiveatmosphere.
4. Whenthemodemisswitchedon,itshouldbekeptatleast15cmfromany
medicaldevicesuchasapacemaker,ahearingaidorinsulinpump,etc.
5. Donotletchildrenusethemodemwithoutsupervision.Themodemmay
containsmallpartsthatcouldbecomedetachedandcreateachokinghazard.
6. Whenreplacingthecover,pleasenotethatthemodemmaycontainsubstances
thatcouldcreateanallergicreaction.
7. Alwayshandlethemodemwithcareandkeepitinacleananddustfreeplace.
8. DonotallowtheUSBModemtobeexposedtoadverseweatheror
environmentalconditions(moisture,humidity,rain,infiltrationofliquids,dust,
seaair,etc).Themanufacturersrecommendedoperatingtemperaturerangeis
10°Cto+50°C.
9. Donotopen,dismantleorattempttorepairthemodemyourself.
10. Donotdrop,throworbendthemodem.
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11. Donotpaintthemodem.
CollectionPoint:
Thissymbolonthemodemmeansthatitmustbetakentocollectionpointsat
theendoftheirlife:
Municipalwastedisposalcenterswithspecificbinsfortheseitemsofequipment
Collectionbinsatpointsofsale.
Theywillthenberecycled,preventingsubstancesbeingdisposedofinthe
environment,sothattheircomponentscanbereused.
InEuropeanUnioncountries:
Thesecollectionpointsareaccessiblefreeofcharge.
Allproductswiththissymbolmustbebroughttothesecollectionpoints.
InnonEuropeanUnionjurisdictions:
Itemsofequipmentwiththissymbolarenottobethrownintoordinarybinsifyour
jurisdictionoryourregionhassuitablerecyclingandcollectionfacilities;insteadthey
aretobetakentocollectionpointsforthemtoberecycled.
IntheUnitedStates,pleasevisitwww.recyclewirelessphones.orgformore
informationonrecyclingwirelessproducts.
Protectionagainsttheft
ThemodemisidentifiedbyanIMEI(modemserialnumber)shownonthepackaging
labelandinthemodem’sdashboard. Werecommendthatyounotethenumberthe
firsttimeyouusethemodembyopeningthedashboard“Settings”>“Diagnostics”to
getit.
Disclaimer
Theremaybecertaindifferencesbetweentheusermanualdescriptionandthe
modem’soperation,dependingonthesoftwarereleaseofthemodemorspecific
operatorservices.
2.InstallationGuide
2.1InstallationGuideforWindows
InstallationproceduresmayvarybasedontheoperatingsysteminstalledonyourPC.
ThefollowinginstructionsarebasedontheWindowsXPOS:
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TurnonyourPCandplugthemodemintotheUSBinterfaceslottobeginsoftware
installation.Windowsshouldautomaticallydetectthenewdeviceandwillprompt
youtobegininstallation.
Afterfollowingthepromptsofinstallationsetup,uponcompletion,ashortcutwillbe
placedonyourdesktopforquickfutureaccess.
Note:
1. Ifinstallation“autorun”doesnotbegin,youwillneedtolocatethe
autoRun.exe)”fileinthedriverpath,andDoubleClickonAutoRun.exetorun
theinstallationmanually.
2. AMicroSDcardisanoptionalaccessory.
3. PleasedonotremovetheUSIM/SIMcardortheMicroSDcardwhenthe
modemisinuse.
UponsuccessfulinstallationoftheUSBmodemprogram,theprogramwilllaunch
automatically.Youmayalsodoubleclicktheshortcuticononthedesktoptolaunch
theprogram.

2.2InstallationGuideforMac
Thismanualdescribestheoperationsoftheconnectapplication.
ThisapplicationrequiresMACOSX10.4.9or10.8
1. ToinstallthemodemconnectapplicationonMACOSX.Pleasedoubleclickthe
fileHSPAUSBMODEM.pkg
2. ClickContinue
3. SelectthePartitiontoinstalltheapplicationandclick“ContinueInstallation”
4. Whentheinstallationisfinished,youneedtorestartyourcomputertousethe
modem.
5. ClickingApplication>HSPAUSBMODEMtostarttheconnectapplication.You
mayreservethisapplicationintheDocktoaccessitfaster.
3.MainInterfaceOverview
ShortCutIcons
FollowingtablearelistedShortCutIconsinPCSuiteInterface.
InterfaceIcons ProvidedServices
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ConnectionDisplayConnectInterface.
CommunicationDisplayPhonebookandTextMessageInterface
StatisticsQuerythestatisticsofthetransferreddata.
SettingsDisplaytheSettingsMenu.
BrowserOpentheBrowser
HelpOpenUserManual
Statusinformation
FollowingtablearelistedtheIconsofstatusbarinformation
ConnectionStatisticsIcon Description
NetworkSignal Indicatesthesignalstrengthofthenetwork
NetworkStatus Indicatesthenetworkstatus.Thiswilldisplaytheoperator
namewhichthemodemcanfindthenetwork.Orshowthe
modemhaven’tready.<No(U)SIM>or<NODevice>
NetworkTypeDisplayinthestatusbar,toshowyouwhichnetworkyouare
using(GPRS/EDGE/UMTSorHSPA)
Roaming RoamingIcon”,whenthenetworkisunderroaming
NewMessage DisplaytheSMSstatusincludingnewSMS/SIMcardmemoryis
full/DataCardmemoryisfull
NetworkConnectingConnectingIcondisplayinthestatusbar,whenthe
networkisconnectedintointernetnetwork
LEDIndication
FollowingtablearelistedtheLEDIndicatesforeachstatus.
LEDIndicator Desctiption
FlashingGreen&RedmulticolourcircularlyNetworkSearching
QuicklyFlashingGreen&Redmulticolour
circularly
Outoforder
GreenLightSlowFlashing Registeringinto3Gnetwork
ConstantGreenLight Registeredto3Gnetwork
RedLightSlowFlashing Registeringinto2Gnetwork
ConstantRedLightRegisteredto2Gnetwork
4.ConnecttoInternet
1.Connectingwiththedefaultlogonprofile
6
IfyouwanttoconnecttotheInternetwithoutsettinganyuserdefinedorpredefined
profiles,pressiconofconnect.Thedefaultconnectionprofilewillbeusedin
accordancewithyourUSIM/SIMcard.
Connecting
Clickon<Connect>fromthehomepage;
Waitseveralsecondsuntiltheconnectionisestablished;
Onceyouareconnected,Iconof<Connect>willchangeinto<Disconnect>.
Disconnecting
ClickonIconof<Disconnect>fromthehomepagetodisconnectfromtheInternet.
2.Connectingwithauserdefinedlogonprofile
Clickonsettingsiconandselectthe<ConnectionProfile…>menutoopentheprofile
settingwindow.
Addinganewconnectionprofile
Clickon<Settings>andselecttheconnectProfiletoaddanewconnection
If<ADD>isselected,thenewconnectionprofilewindowswillpopup.
Pleaseentertheinfoofrequested;
Account(ConnectionNaming),Number,APN,UserName,passwordandfinal
choicewhichAuthTypeyouareusingbymanually;
Click<OK>
Pleaseselectyoupreferrednetworkandclickon<SetDefault>todefaultyour
connectionsetting.
NoteUsersmayobtainNumber,APNCode,UserName,PasswordandAuthtype
informationfromnetworksprovider.
5.Statistics
ClickonStatisticsiconfromthemaininterfaceofPCSuitetoaccessthestatisticsof
thetransferreddata.
1. CurrentSession
ClickPage<CurrentSession>inStatisticsinterface;
Diagramofthetransferreddataforcurrentsessionwilldisplay.
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2. StatisticsforPeriod
ClickPage<StatisticsforPeriod>inStatisticsinterface;
Selectthestartandenddateoftheperiod;
Clickon<Display>,thestatisticsdataoftheperiodyouchoosewillpresent.
6.Communication
6.1SMSServices(TextMessage)
ClickCommunicationiconfromthemaininterfaceofthePCsuitetoaccesstheSMS
service.

1.DisplayingthereceivedSMS
Whenanewmessageisreceived,amessageboxappearsinthestatusbar.
Clickthecontentofthechosenmessage.Youmayalsodisplaythecontentonthe
messagewindow.
Note:ReceivedSMSwillbesavedthemodem.IfthemodemMemoryisfull,the
messagewillsavedonUSIM/SIM
2.NewSMS
Clickon inthetoolbar.AnSMScreationwindowwillpopup;
Enterthetext.
3.Send
(1)Youmayenterarecipientsnumberin3ways:
Enterthenumberdirectly.Iftherearetwoormorerecipients,use“;”to
separateeach;
Enterthenameofarecipientsavedinthephonebook;
ClickIconofSMSinthepopupthewindowtoaccesstherecipientsselection
window.Selectoneparty,ormore(usingthectrl/shiftkey),andtheclickon
<OK>toaddthechosenparty(ies)totherecipientlist.
(2)Clickon<Send>tosendthemessage.Ifthemessageisnotsent,itwillbesaved
intheOutbox.
4.Reply
Selectamessageintheinboxandthenclickon inthetoolbar;
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Therecipients/numberwillappear.Itcannowbemodified;
Enterthereplyininputfield,andthenclickon<Send>.
5.Forward
Selectamessageandthenclickon inthetoolbar;
Thecontentoftheselectedmessagewillappearintheinputfield.Itcannowbe
modified;
Entertherecipientsnumberandthenclickon<Send>.
6.Edit
Accessthedraftlisttoselectamessage,andopenitbydoubleclickingonit;
Clickon<Save>or<Send>whenyouhavefinishedediting.
7.Delete
Selectamessage,orseveralmessages(usingthectrl/shiftkey);
Clickon inthetoolbar.Adialogboxwillask“Areyousuretodeletethe
message(s)?”
Clickon<OK>andtheSMSwillbedeleted.Oncedeleted,SMSmessagescannot
berestored.
8.Resend
AccesstheOutboxtoselectamessageorseveralmessages(usingthectrl/shift
key);
Clickon inthetoolbar;
Theapplicationwillresendtheunsent/sentmessage(s).
6.2Contacts
ClickcontactsfromtheCommunicationinterfaceofPCsuitetoaccessthecontacts
management.
Thecontactslistcolumncontains:(U)SIM/Modem/Computer.Youcanusecontacts
storedeitheronthe(U)SIM,modemoroncomputerinthecorrespondingwindow.
1.New
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Select fromthetoolbartoaccessthecontactseditor;
Entertherelevantinformation,andpress<OK>;thenewcontactwillappearin
thecurrentcontactlist.
2.Edit
Selectacontactandaccessthecontacteditorbyselecting fromthetool
barorbydoubleclickingonthecontact;
Modifytherelevantcontactinformation,andselect<OK>tosavethechanges.
3.Delete
Selectonecontact,ormore(usingthectrl/shiftkey);
Clickon fromthetoolbar.Adialogboxwillask“Areyousuretodeletethe
contacts?
Clickon<OK>andthecontact(s)willbedeleted;deletedcontactswillnotbe
restored.
4.SendSMS
Selectonecontactormore(usingctrl/shiftkey);
Clickon inthetoolbar;
Whenthemessageiscompleted,youmaysenditbyclickingon<Send>.
5.Search
Select fromthetoolbartoaccessthecontactssearch;
Enterthecontactinformation.
Note:
Youcanenterpartofthecontactinformationtosearch.Eachfieldofthecontact
canbesearchedin.
Whenyousearchthecontact,contactlistisupdatedautomaticallyaccordingto
yourenteredinformation.Thematchingcontactsinthesearchedgroupare
displayed.Noneisdisplayedwhennomatchingcontactcanbesearchedinthe
group.
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6.Copyto(U)SIMcard/Modem/Computer
Selectonecontact,ormore(usingctrl/shiftkey)storedinthesamememory;
RightClickyourmousepointer,ifselected<Copyto>inthemanualandselecta
targetmemorydifferentfromthememorybeingused;
Contact(s)willbecopiedtothetargetmemory.

7.Settings
ClickonsettingsiconfromthemaininterfaceofPCSuite.Amenuwithvarious
settingswillappear.
1. Networksettings
a.Networkselect
Select<Networksettings>intheSettingsmenu.Thedefaultsettingis<Auto>;
Clickon<Manual…>toactivatethenetworklistwindow;
Alistofnetworksappearswhenthesearchiscomplete;
Click<Search>anavailablenetworkfromthelistofavailableoperatorsandclick
on<Select>.Itwillregistertheselectednetwork.
b.Networkmode
Select<Networksettings>inSettingsmenu.Thedefaultsettingis<Auto>;
Clickonthemodewhichyouprefer,itwillsearchandregisterthenetworkmode
whichwaschosenatnexttimeofdeviceconnection.
2. Connectionprofilesettings
Select<Connectionprofile…>intheSettingsmenutoaccesstheconnectionprofile
settingwindow.
<ADD>
Addinganewconnectionprofile
Clickon<Settings>andselecttheconnectProfiletoaddanewconnection
If<ADD>isselected,thenewconnectionprofilewindowswillpopup;
Pleaseentertheinfoofrequested;
Account(ConnectionNaming),Number,APN,UserName,passwordandfinal
choicewhichAuthTypeyouareusingbymanually;
Click<OK>;
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Pleaseselectyoupreferrednetworkandclickon<Activate>todefaultyour
connectionsetting.
<Edit>
Selectanitemintheconnectionprofilelist;
Clickon<Edit>toaccesstheprofileeditwindow;
Modifytheparametersandclickon<OK>tosavethemodification.
<Delete>
Selectanitemintheconnectionprofilelist;
Clickon<Delete>onthekeyboard.Youwillbeasked“Areyousuretodelete?”;
Choose<OK>todeletetheprofilefromthelist.
<Setdefault>
Selectanitemintheconnectionprofilelist;
Clickon<Setdefault>tosetupadefaultconnectionprofile.
3. SMSsettings
Choose<SMSsettings>intheSettingsmenutoaccesstheSMSsettingswindow.
ServiceCenter:ThedefaultnumberisfoundintheSIMcard.Youmaychangeit.
Validityperiod:Youcanchoosebetween:6hours/1day/1week.
MessageAlert:YoucanchooseTurnon/Turnofftovalidatethemessagealert
sound.
Deliveryreport:YoucanchooseTurnon/Turnofftovalidatethedeliveryreport.

4. Systemsettings
Click tovalidatethesoundpromptwhentheInternetwillbeconnected/
disconnected.
5. Securitysettings
a.RequestPIN
Clickonthe<Securitysettings>menuandselect<Enable/DisablePIN>.Activate
thePINinputdialogbox;
Select<EnablePIN>andenterthecorrectPINcode;
Clickon<OK>.
b.ChangePIN
Clickon<ChangePIN>,andactivatethePINmodifydialogbox;
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InputtheoldPINandthenewPIN,thenconfirm;
Clickon<OK>toconfirmthenewPINcode.
Note:YoucanonlyaccessthemodifymenuifthePINisenabled.
6. Diagnostics
Thismenuisusedtodisplaythediagnosticinformation,including:
ModelInformation:ModemName/Firmwareversion/IMEI/IMSI
OperatorInformation:PINcodestatus/Networkcode/Networkselectionmode/
Networkmode/Signalstrength.
NetworkStatus:CSnetworkregistration/PSnetworkregistration/PSnetwork
attachment
Notes:IfthePINcodeisenabled,pleaseenterthecorrectPINcodeintheentryfield,andclickon
<OK>.Youmaytryonly3timestoenterthecorrectPINcode;afterthreeincorrectattempts,the
USIMorSIMcardwillbeblocked.
APUKdialogboxwillthenbedisplayedaskingyoutoentertherightPUKcode,PINCodeand
ConfirmedPIN.Clickon<OK>ifyoufailtoinputthecorrectPUKcodeafter10attempts,youwill
needtocontactyourserviceprovider.
IfthePUKandPINcodeiscorrect,theapplicationwillbelaunchedandallfeaturesareenabled
7. LanguageOption
ThismenuisusedtochangelanguageofPCSuite.
8.Browser
ClickonBrowsericonfromthemaininterfaceofPCSuite.Adefaulthomepagewill
beopen.
9.Warranty
Themodemiswarrantedagainstanydeviationfromtechnicalspecificationsfora
periodoftwelve(12)monthsfromthedatespecifiedonyouroriginalinvoice1.
Underthetermsofthiswarranty,youmustimmediatelyinformyourvendorin
caseofaconformitydefectonthemodem,andpresentaproofofpurchase.
Thevendororrepaircentrewilldecidewhethertoreplaceorrepair,as
appropriatethemodem.
RepairedorreplacedmodemsarewarrantedONE(1)monthunlessthereare

1 The mandatory warranty period may vary if overriding statutory provisions are applicable in
your jurisdiction.
13
statutoryprovisionstothecontrary.
Thiswarrantyshallnotapplytodamageordefectstothemodemdueto:
1) Notfollowingoftheinstructionsforuseorinstallation,
2) Notbeingcompliantwithtechnicalandsafetystandardsapplicableinthe
geographicalareawherethemodemisused,
3) Impropermaintenanceofsourcesofenergy,andoftheoverallelectric
installation,
4) Accidentsorconsequencesoftheftofthevehicleinwhichthemodemis
transported,actsofvandalism,lightning,fire,humidity,infiltrationofliquids,
inclementweather,
5) Connectingtoorintegratingintothemodemanyequipmentnotsuppliedornot
recommendedbythemanufacturer,
6) Anyservicing,modificationorrepairperformedbyindividualsnotauthorised
themanufacture,thevendorortheapprovedmaintenancecentre,
7) Useofthemodemforapurposeotherthanthatforwhichitwasdesigned,
8) Normalwear,
9)Malfunctionscausedbyexternalcauses(e.g.,radiointerferencefromother
equipment,powervoltagefluctuations),
10)Faultyconnectionsresultingfromunsatisfactoryradiotransmissionorcausedby
theabsenceofradiorelaycoverage.
Warrantyisalsoexcludedforthemodemsonwhichmarkingsorserialnumbers
havebeenremovedoraltered.
Themodemisalsowarrantedagainsthiddendefects(defectsinherentinthe
design,manufacture,etc.).
Thereareotherexpresswarrantiesthanthisprintedlimitedwarranty,expressor
implied,ofanynaturewhatsoever.
Innoeventshallthemanufacturerbeliableforincidentalorconsequential
damagesofanynaturewhatsoever,includingbutnotlimitedtotradingloss,
commercialloss,tothefullextentthosedamagescanbedisclaimedbylaw.Some
countries/statesdonotallowtheexclusionorlimitationofincidentalor
consequentialdamages,orlimitationofthedurationofimpliedwarranties,so
theprecedinglimitationsorexclusionsmaynotapplytoyou.
10.FAQs
1.Q:Whichoperationsystemsdoesthesoftwaresupport?
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A:ItsupportsWindows2000,WindowsXP,WindowsVista,Windows7andMac
OS.
2.Q:Icannotinstallthedriver
A:OnsomePCs,installationofthemodemmaytakealongtimebecauseofthe
PCconfiguration.Sopleasewaitanddonotcanceltheprocessoryouwill
havetouninstallandreinstallagain.
3.Q:WhatshouldIdoifthemaininterfacecontinuestodisplay“Searching
device”<”Initializing”>?
A:Pleaseremovethemodemandreinsertit.
4.Q:WhatshouldIdoiftheSIM/USUMcardisunpluggedduringtheapplication?
A:Pleasedisconnectthemodemfirst,andthenrestarttheapplication.
5.Q:TheSIM/USIMcarddoesnotregisteranynetworks
A:Thereasonsareshownbelow:
1.Unstablelocalsignal;
2.Thesoftwareisanoldversion;
3.Hardwareproblem.
Youmay:
1.Trytologonfromanotherlocation;
2.Updatethesoftware;
3.Checkthehardwareoruseanotherdatacardandretry.
6.Q:Whydoestheprompt“Noavailableconnectionprofile.Pleasesetan
availabledefaultoneinconnectionprofile”appear?
A:Pleaseaddaconnectionprofilemanually.
7.Q:Itfailedtoconnecttotheinternet
A:Pleasemakesuretheconnectionprofileandsettingsarecorrect.
8.Q:Theconnectionspeedanddatatransferratesaretooslow
A:Pleasecheckthelocalnetworksignalstrength.
9.Q:SendinganSMSfailed
A:PleasemakesuretheSMScenternumberiscorrect.
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10.Q:IcannotreceiveanSMS
A:PleasecheckwhetheryourSIM/USIMcard’smemoryisfull.
11.Q:WhycanIonlysavepartofthenamewhenaddinganewcontact?
A:TheSIM/USIMcardcanonlyhold12SBCcharacters,and6DBCcharacters.
12.Q:Doesitsupportroaming?
A:Thisdependsonthelocaloperator.Pleasecheckwithyourlocaloperatoror
serviceprovider.
FCCStatement
Thisdevicecomplieswithpart15oftheFCCrules.Operationissubjecttothe
followingtwoconditions:(1)thisdevicemaynotcauseharmfulinterference,and(2)
thisdevicemustacceptanyinterferencereceived,includinginterferencethatmay
causeundesiredoperation.
NOTE:ThemanufacturerisnotresponsibleforanyradioorTVinterferencecaused
byunauthorizedmodificationstothisequipment.Suchmodificationscouldvoidthe
user’sauthoritytooperatetheequipment.
NOTE:Thisequipmenthasbeentestedandfoundtocomplywiththelimitsfora
ClassBdigitaldevice,pursuanttopart15oftheFCCRules.Theselimitsare
designedtoprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgeneratesusesandcanradiateradio
frequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,
maycauseharmfulinterferencetoradiocommunications.However,thereisno
guaranteethatinterferencewillnotoccurinaparticularinstallation.Ifthis
equipmentdoescauseharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuserisencouragedto
trytocorrecttheinterferencebyoneormoreofthefollowingmeasures:
‐Reorientorrelocatethereceivingantenna.
‐Increasetheseparationbetweentheequipmentandreceiver.
Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthe
receiverisconnected.
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Consultthedealeroranexperiencedradio/TVtechnicianforhelp
TheSARlimitofUSA(FCC)is1.6W/kgaveragedoveronegramoftissue.DevicetypesOne
TouchX221F(FCCID:RAD314)hasalsobeentestedagainstthisSARlimit.ThehighestSARvalue
reportedunderthisstandardduringproductcertificationforusewhenproperlywornonthe
bodyis0.684W/kg.Thisdevicewastestedfortypicalbodywornoperationswiththebackofthe
handsetkept5mmfromthebody.TomaintaincompliancewithFCCRFexposurerequirements,
useaccessoriesthatmaintaina1.5cmseparationdistancebetweentheuser'sbodyandtheback
ofthehandset.Theuseofbeltclips,holstersandsimilaraccessoriesshouldnotcontainmetallic
componentsinitsassembly.Theuseofaccessoriesthatdonotsatisfytheserequirementsmay
notcomplywithFCCRFexposurerequirements,andshouldbeavoided.

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