TCT Mobile 315 HSUPA/HSDPA/UMTS triband/GSM quadband mobile phone User Manual IP4468 4030A 4030E QG Eng USA 04 121225 indd

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Document Description	IP4468_4030A_4030E_QG_USA_25_12_12_part2.pdf
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Document Type	User Manual
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Date Submitted	2012-12-28 00:00:00
Date Available	2012-12-31 00:00:00
Creation Date	2012-12-25 15:45:16
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Document Lastmod	2012-12-25 15:45:36
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Notification icons
Notification panel
Touch and drag down the Status bar to open the notification panel.
Touch and drag up to close it. From the Notification panel, you can
open items and other reminders indicated by notification icons or
view wireless service information.
New text or
multimedia message
Carrier data use
threshold approaching
or exceeded
Problem with SMS or
MMS delivery
More notifications are
hidden
New Google Talk
message
Call in progress
New voicemail
Missed call
Upcoming event
Call on hold
Data is synchronizing
Call forwarding is on
Song is playing
Uploading data
microSD card is full
Downloading data
No microSD card
installed
Download finished
preparing SD card
Select input method
1.3.3
safe to remove SD card
An open Wi-Fi network
is available
The phone provides a Search function which can be used to locate
information within applications, the phone or the web.
Screenshot error
Phone is connected via
USB cable
1.3.4
USB tethering is on
Radio is on
To protect your phone and privacy, you can lock the phone screen by
creating a variety of patterns, PIN or password etc.
Portable Wi-Fi hotspot
is on
System update available
1.3.5
Quick settings bar
• Touch to enable/disable functions or
change modes.
• Slide left and right to view more.
Touch one notificaiton and slide it sideways to delete it.
to clear all event–based notifications (other
Touch the icon
ongoing notifications will remain).
Touch the Settings icon
to access Settings.
Search bar
Lock/Unlock your screen
Personalize your Home screen
Add
Both USB tethering
and portable hotspot
are on
Connected to VPN
Screenshot captured
Disconnected from
VPN
Touch the application tab
, touch and hold an application or a
widget to active the Move mode, and drag the item to any Home
screen as you prefer.
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Reposition
1.3.7
Touch and hold the item to be repositioned to activate the Move
mode, drag the item to the desired position and then release. You
can move items both on the Home screen and the Favorite tray. Hold
the icon on the left or right edge of the screen to drag the item to
another Home screen.
You can set ringer, media and phone ringtone volume to your
preference by pressing Volume up/down key.
1.4
Volume adjustment
Applications and widgets list
Remove
The list contains all pre-embedded and newly installed applications
and widgets.
Touch and hold the item to be removed to activate the Move mode,
drag the item up to the top of Remove icon, and release after the
item turns red.
from the Home screen. To return to the
To access the list, touch
Home screen, touch the Home key or the Back key.
Touch the icon
Create folders
to access the Google Play Store.
To improve the organization of items (shortcuts or applications) on
the Home screen and the Favorite tray, you can add them to a folder
by stacking one item on top of another. To rename a folder, open it,
touch the folder’s title bar to input the new name.
Wallpaper customization
Touch and hold an empty area or touch Settings\Display, then
touch Wallpaper on the Home screen to customize wallpaper.
1.3.6
Application tab
Touch
from the Home screen to enter applications list.
To return to the Home screen, touch the Home key.
Consult recently-used applications
To consult recently-used applications, you can touch the Recent
apps key. Touch a thumbnail in the window to open the related
application.Touch one thumbnail and slide it sideways to delete it.
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2
Text input .....................
2.1
Using Onscreen Keyboard
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the Onscreen Keyboard
orientation. You can also adjust it by changing the settings (Touch
Settings\Display\Orientation).
Android keyboard
Touch to switch
between "abc/
Abc" mode;
Touch & hold to
switch between
"abc/ABC" mode.
Touch to switch
between symbol
and numeric
keyboard.
Touch & hold
to show input
options;
Touch to enter
voice input.
Text editing
• Touch and hold or double-tap within the text you would like
to edit.
Onscreen Keyboard settings
Touch application tab from the home screen, select Settings\
on the right of
Language&input, touch the Settings icon
Android keyboard, a series of settings are available for your
selection.
2.1.1
2.2
You can edit the text you have entered.
• Drag the tap to change the high-lighted selection.
• Following options will show: Select all
and Paste
• Touch the icon
action.
, Cut
, Copy
or touch the blank to go back without any
Phone call ...............
3.1
Placing a call
You can easily launch a call using Phone. Touch Application tab from
the Home screen and select Phone.
Touch to enter
text or numbers.
Touch and hold to
access voicemail
Slide to access Call
log and Contacts.
Touch & hold, then
select to enter
symbols/emoticons.
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Enter the desired number from the keyboard directly or select a
contact from Contacts or Call log by sliding or touching tabs, then
touch
to place the call.
The number you entered can be saved to Contacts by touching the
Menu (1) key and touching Add to Contacts.
If you make a mistake, you can delete the incorrect digits by touching
To hang up a call, touch
3.2
or the Power key.
3.3
Consulting your call memory
You can access your call memory by touching
from the Dial
screen to view call history in categories of Incoming calls, Outgoing
calls, and Missed calls.
3.4
Speed dial settings
You can access this setting screen by touching Menu key and Speed
Dial on Dial screen, then select contacts to define 2-9 screen keys
as a speed dialer.
Answering or rejecting a call
People .....................
You can view and create contacts on your phone and synchronize
these with your Gmail contacts or other applications on the web
or on your phone.
When using People app for the first time you are required
to add new contacts, import contacts from SIM card or
synchronize contacts from other application accounts to
phone.
• When you receive a call, slide the icon
rightward to answer, or
slide the red line on the right leftward to reject, or slide the icon
upward to reject the call by sending a preset message.
To mute the ringtone volume of an incoming call, press the Volume
up/down key.
4.1
Adding a contact
Touch Application tab on the Home screen, select People app, then
touch the icon
in the contact list to create a new contact.
4.2
Importing , exporting and sharing
contacts
From Contacts screen, touch Menu key to open options menu,
touch Import/Export.
To import/export a single contact from/to SIM card, choose an
account and target SIM card(s), select the contact you want to
to confirm.
import/export, and touch the icon
To import/export all contacts from/to SIM card, choose an account
and touch the icon
to confirm.
and target SIM card(s), select
(1)
Menu key mentioned on the following chapters stands for .
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You can share a single contact or contacts with others by sending the
contact's vCard to them via Bluetooth, Gmail, etc.
Touch a contact you want to share, touch Menu key and Share
from contact details screen, then select the application to perform
this action.
4.3
Messaging................
You can create, edit and receive SMS and MMS with this phone.
To access this feature, touch Application tab from the Home screen,
then select Messaging.
All messages you receive or send out can only be saved in
phone memory. To consult messages stored in SIM card,
touch Menu key from Messaging screen, then touch
Settings\Manage SIM messages.
5.1
Enter the mobile phone number of the recipient on To bar or touch
to add recipients, touch Type to compose bar to enter the text
to send the text message.
of the message. When finished, touch
You have to choose a SIM card if two cards are inserted.
An SMS of more than 160 characters will be charged as
several SMS. Specific letters (accent) will also increase the
size of the SMS, this may cause multiple SMS to be sent to
your recipient.
Synchronizing contacts in multiple
accounts
Contacts, data or other information can be synchronized from
multiple accounts, depending on the applications installed on your
phone.
Sending a text message
Write message
On message list screen, touch the new message icon
multimedia messages.
to write text/
Sending a multimedia message
MMS enables you to send video clips, images, photos, animations,
slides and sounds to other compatible phones and e-mail addresses.
An SMS will be converted to MMS automatically when media files (image,
video, audio, slides, etc.) are attached or Subject or email addresses
added.
Email .......................
Besides your Gmail account, you can also set-up external POP3 or
IMAP email accounts in your phone.
To access this function, touch Application tab from Home screen,
then select Email.
An email wizard will guide you through the steps to set-up an email
account.
• Enter the email address and password of the account you want
to set-up.
• Touch Next. If the account you entered is not provided by your
service provider in the phone, you will be prompted to go to
the email account settings screen to enter settings manually. Or
you can touch Manual setup to directly enter the incoming and
outgoing settings for the email account you are setting up.
• Touch to view the whole message
thread.
• Touch & hold to active the delete
mode. Touch message threads to
choose deleted ones, and touch
the trash bin to confirm.
• Enter the account name and display name in outgoing emails.
• To add another email account, you can touch Menu key and
Settings. Touch Add account on the right of the title to create.
Touch to create a new message
Touch to search in all messages
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To create and send emails
• Touch the icon
• Touch Wi-Fi, detailed information of all detected Wi-Fi networks
is displayed in the Wi-Fi networks section.
from Inbox screen.
• Enter recipient(s) email address(es) in To field.
• If necessary, touch Menu key and touch Add Cc/Bcc to add a
copy or a blind copy to the message.
• Enter the subject and the content of the message.
7.2
• Touch Menu key, touch Attach file to add an attachment.
• Finally, touch
to send.
To access this function, touch Application tab from Home screen,
then touch Browser.
To go to a web page
Getting connected .......
To connect to the Internet with this phone, you can use GPRS/
EDGE/3G networks or Wi-Fi, whichever is most convenient.
7.1
Connecting to the Internet
7.1.1
GPRS/EDGE/3G
On Browser screen, touch the URL box at the top, enter the address
of the web page, then confirm.
7.3
Connecting to a computer
With the USB cable, you can transfer media files and other files
between your microSD card/internal storage and computer.
Before using MTP or PTP you should firstly unmark USB debugging
via Settings\Development\USB debugging.
The first time you turn on your phone with SIM card inserted, it
will automatically configure network service: GPRS, EDGE or 3G.
If the network is not connected, you can press and hold
on
notification panel.
To check the network connection you are using, touch Application
tab on the Home screen, then touch Settings\More...\Mobile
networks\Access Point Names or Network operators.
7.1.2
Browser ....................................
Using Browser, you can enjoy surfing the Web.
• If you do not want to send the mail right away, you can touch Menu
key and Save draft or touch Back key to save a copy.
• Touch a Wi-Fi network to connect to it. If the network you
selected is secured, you are required to enter a password or other
credentials (contact network operator for details). When finished,
touch Connect.
Wi-Fi
To connect/disconnect your phone to/from the computer:
To connect:
• Use the USB cable that came with your phone to connect
the phone to a USB port on your computer. You will receive a
notification that the USB is connected.
• If you use mass storage, open the Notification panel and touch
USB connected, then touch Mount in the dialog that opens to
confirm that you want to transfer files.
Using Wi-Fi, you can connect to the Internet when your phone is
within range of a wireless network. Wi-Fi can be used on the phone
even without a SIM card inserted.
• If you use MTP or PTP, your phone will be automatically connected.
To turn Wi-Fi on and connect to a wireless network
• Open the Notification panel and touch Turn off.
• Touch
To disconnect (from mass storage):
• Unmount the microSD card on your computer.
on notification panel to get to settings.
• Touch the switch
beside Wi-Fi to turn on/off Wi-Fi.
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Before using MTP, make sure that the driver (Windows
Media Player 11 or above version) has been installed.
To locate data you have transferred or downloaded in your
microSD card:
• Touch Application tab from the Home screen to open the
applications list.
• Touch File Manager.
All data you have downloaded is stored in File Manager, where you
can view media files (videos, photos, music and others), rename files,
install applications into your phone, etc.
7.4
Locate my location
using GPS satellites
To activate your phone’s global positioning system (GPS) satellite receiver:
on notification panel to get to Settings.
• Touch
• Touch Location services\GPS satellites
• Mark the checkbox
Find your location by opening Maps:
Sharing your phone's mobile data
connection
You can share your phone's mobile data connection with a single
computer via a USB cable (USB tethering) or with up to eight devices
at once by turning your phone into a portable Wi-Fi hotspot.
To turn on USB tethering or Portable Wi-Fi hotspot
• Touch
on notification panel to get to Settings.
• Touch More...\Tethering & portable hotspot.
• Mark the checkbox of USB tethering or Portable Wi-Fi
hotspot to activate this function.
These functions may incur additional network charges
from your network operator. Extra fees may also be
charged in roaming areas. You can check data usage by
touching Settings\Data usage.
7.5
Connecting your phone to a TV
set (1)
Using a MHL (Mobile High-Definition Link) cable and USB cable or a
charger, you can connect your phone to a TV set for better viewing.
Use your phone’s GPS satellite receiver to pinpoint your location
within an accuracy as close as several meters (“street level”). The
process of accessing the GPS satellite and setting your phone's precise
location for the first time will require up to 5 minutes. You will need
to stand in a place with a clear view of the sky and avoid moving. After
this, GPS will only need 20-40 seconds to identify your precise location.
Then you can start the navigation to find the target location.
Data backup .................
This phone enables you to back up your phone’s settings and other
application data to Google Servers, with your Google Account.
If you replace your phone, the settings and data you’ve backed up
are restored onto the new phone the first time you sign in with
your Google Account.
(1)
To use this feature, first you should ensure that TV supports such
function.
To activate this function:
on notification panel to get to Settings.
• Touch
• Touch Backup and reset\Back up my data
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• Mark the checkbox
Activated this function, a wide variety of settings and data are
backed up, including your Wi-Fi passwords, bookmarks, a list of
the applications you’ve installed, the words you’ve added to the
dictionary used by the onscreen keyboard, and most of the settings
that you configure with the Settings application. If you deactivated this
option, you stop backing up your settings, and any existing backups
are deleted from Google Servers.
10
11
Applications &
Internal storage .....
11.1 Applications
With this phone, some built-in Google applications and other third
party applications are available for your convenience.
Factory data reset
With the built-in applications, you can
• Communicate with friends
To activate factory data reset:
• Touch
on notification panel to get to Settings.
• Touch Backup and reset\Factory data reset
• Mark the checkbox
• Exchange messages or emails with friends
Phone reset will erase all of your personal data from internal phone
storage, including information about your Google Account, any other
accounts, your system and application settings, and any downloaded
applications. Resetting the phone does not erase any system software
updates you’ve downloaded or any files on your microSD card,
such as music or photos. If you reset the phone in this way, you’re
prompted to re-enter the same kind of information as when you
first started Android.
For more information about these applications, please check user
manual online: www.alcatelonetouch.com.
• Track your location, view traffic situations, search for locations and
get navigation information to your destination
• Download more applications from Google Play Store and more.
When you are unable to power on your cellphone, there is another
way to perform a factory data reset by pressing the Volume up key
and the power key at same time until the screen lights up.
11.2 Internal storage
Available space
Touch to display the amount of internal phone storage used by the
operating system, its components, applications (including those you
downloaded), permanent and temporary data.
In addition, software makes external SD card a prior storage folder.
All personal music , pictures, applications, and files will be saved in
internal phone storage if external SD card is not insterted.
If a warning message comes up saying that phone
memory is limited, you are required to free up space by
deleting some unwanted applications, downloaded files,
etc.
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12
Making the most
of your phone .........
12.2 Upgrade
You can use ONE TOUCH Upgrade tool or FOTA Upgrade tool to
update your phone's software.
12.2.1 ONE TOUCH Upgrade
You can download software upgrade for free from the website (www.
alcatelonetouch.com).
12.1 ONE TOUCH Manager
ONE TOUCH Manager includes:
Download ONE TOUCH Upgrade from ALCATEL ONE TOUCH
website (www.alcatelonetouch.com) and install it on your PC.
Launch the tool and update your phone by following the step by step
instructions (refer to the User Guide provided together with the
tool). Your phone’s software will now have the latest software.
All personal information will be permanently lost following
the update process. We recommend you backup your
personal data using ONE TOUCH Manager before
upgrading.
• Contacts
It allows you to back up contact entries so that you don't have
to worry about losing, breaking, switching phones or changing
service providers.
• Messages
It frees you from painstakingly inputting text on the keypads. All of
your messages are easily accessible and well-organized.
• Photos
It allows you to easily import photos from PC or the handset and
organize them in different albums for better management.
• Videos
It allows you to insert video files from PC for playback and then
upload to handset folder.
• Music
It allows you to quickly search your favorites in PC, manage the
ultimate Library, and enjoy the easiest digital jukebox in your own
mobile way.
• Application
It allows you to import downloaded mobile applications and have
them installed into your handset upon synchronization.
12.2.2 FOTA Upgrade
Using FOTA Upgrade tool you can update your phone's software.
To access System Updates, please open notification panel and
, then press About phone\System updates, and
touch
Settings\About phone\System updates. Or you can directly
touch System Updates on application list directly. Touch Check
for updates, and the phone will search for the latest software. If
you want to update the system, please touch the button Download,
after it done please touch Install to complete the upgrade. Now
your phone's software will have the latest version.
You should turn on data connection before searching for updates.
Settings for auto-check intervals and reminders about upgrades are
also available once you restart the phone.
If you have chosen auto-check, when the system discovers the
will appear in the status bar. Touch the
new version, the icon
notification to access the System Updates directly.
• File
It allows you to organize handset files with just a few clicks and then
the files on the handset can be arranged where you want them.
• Sync
It allows you to synchronize the Contacts and Calendar in
Outlook/ Outlook Express and handset.
Supported Operating Systems
Windows XP/Vista/Windows 7.
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Safety and use......................
• CONDITIONS OF USE:
You are advised to switch off the mobile phone from time to time to
optimize its performance.
Remember to abide by local authority rules of mobile phone use on aircrafts.
Operational Warnings: Obey all posted signs when using mobile devices
in public areas.
Follow Instructions to Avoid Interference Problems: Turn off your mobile
device in any location where posted notices instruct you to do so. In an
aircraft, turn off your mobile device whenever instructed to do so by
airline staff. If your mobile device offers an airplane mode or similar feature,
consult airline staff about using it in flight.
Switch the mobile phone off when you are in health care facilities, except
in designated areas. As with many other types of equipment now in regular
use, mobile phones can interfere with other electrical or electronic
devices, or equipment using radio frequency.
Switch the mobile phone off when you are near gas or flammable liquids.
Strictly obey all signs and instructions posted in a fuel depot, gas station, or
chemical plant, or in any potentially explosive atmosphere.
When the mobile phone is switched on, it should be kept at least 15 cm
from any medical device such as a pacemaker, a hearing aid or insulin pump.
In particular when using the mobile phone you should hold it against the
ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your implantable
medical device. If you have any questions about using your mobile device
with your implantable medical device, consult your healthcare provider.
To avoid hearing impairment, answer the call before holding your mobile
phone to your ear. Also move the handset away from your ear while
using the “hands-free” option because the amplified volume might cause
hearing damage.
It is recommended to have proper supervision while small children use
your mobile phone.
When replacing the cover please note that your mobile phone may contain
substances that could create an allergic reaction.
Always handle your mobile phone with care and keep it in a clean and
dust-free place.
Do not allow your mobile phone to be exposed to adverse weather
or environmental conditions (moisture, humidity, rain, infiltration of
liquids, dust, sea air, etc.). The manufacturer’s recommended operating
temperature range is -10°C (14°F) to +55°C (131°F) (the max value
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile phone’s display may be
impaired, though this is temporary and not serious.
Do not open or attempt to repair your mobile phone yourself.
Do not drop, throw or try to bend your mobile phone.
Do not use the mobile phone if the glass made screen, is damaged, cracked
or broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended
by TCT Mobile Limited and its affiliates and are compatible with your mobile
phone model.TCT Mobile Limited and its affiliates disclaim any liability for
damage caused by the use of other chargers or batteries.
Your mobile phone should not be disposed of in a municipal waste. Please
check local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all
important information stored in your mobile phone.
Some people may suffer epileptic seizures or blackouts when exposed to
flashing lights, or when playing video games. These seizures or blackouts
may occur even if a person never had a previous seizure or blackout. If you
have experienced seizures or blackouts, or if you have a family history of
such occurrences, please consult your doctor before playing video games
on your mobile phone or enabling a flashing-lights feature on your mobile
phone. Parents should monitor their children’s use of video games or
other features that incorporate flashing lights on the mobile phones. All
persons should discontinue use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of awareness,
involuntary movements, or disorientation. To limit the likelihood of such
symptoms, please take the following safety precautions:
- Play at the farthest distance possible from the screen.
When you play games on your mobile phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or other parts
of your body.
27
28
We recommend that you read this chapter carefully before using your
mobile phone. The manufacturer disclaims any liability for damage, which
may result as a consequence of improper use or use contrary to the
instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit,
headset...), drivers are requested to refrain from using their mobile phone
when the vehicle is not parked. Check the laws and regulations on the use
of wireless mobile phones and their accessories in the areas where you
drive. Always obey them. The use of these devices may be prohibited or
restricted in certain areas.
When driving, do not use your mobile phone and headphone to listen to
music or to the radio. Using a headphone can be dangerous and forbidden
in some areas.
When switched on, your mobile phone emits electromagnetic waves that
can interfere with the vehicle’s electronic systems such as ABS anti-lock
brakes or airbags. To ensure that there is no problem:
- do not place your mobile phone on top of the dashboard or within an
airbag deployment area,
- check with your car dealer or the car manufacturer to make sure that
the car’s electronic devices are shielded from mobile phone RF energy.
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Follow these instructions to avoid problems such as tendinitis, carpal tunnel
syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop
and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
Prolonged exposure to music at full volume using the music player
may damage your hearing. Set your mobile phone’s volume to it’s
lowest setting prior to inserting headphones in your ears and
adjust the volume to your preference. Only use headphones that
are recommended by TCT Mobile Limited and it’s affiliates.
• PRIVACY:
Please note that you must respect the laws and regulations in force in your
jurisdiction or other jurisdiction(s) where you will use your mobile phone
regarding taking photographs and recording sounds with your mobile
phone. Pursuant to such laws and regulations, it may be strictly forbidden
to take photographs and/or to record the voices of other people or any of
their personal attributes, and reproduce or distribute them, as this may be
considered to be an invasion of privacy.
It is the user’s sole responsibility to ensure that prior authorization
be obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the manufacturer,
the seller or vendor of your mobile phone (including the operator) disclaim
any liability which may result from the improper use of the mobile phone.
• BATTERY AND ACCESSORIES:
Before removing the battery from your mobile phone, please make sure
that the mobile phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and
burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in the garbage or store it at
temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for which
it was designed. Never use damaged batteries or those not recommended
by TCT Mobile Limited and/or its affiliates.
This symbol on your mobile phone, the battery and the
accessories means that these products must be taken to
collection points at the end of their life:
- Municipal waste disposal centers with specific bins for
these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with this
sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary bins
if your jurisdiction or your region has suitable recycling and collection
facilities; instead they are to be taken to collection points for them to
be recycled.
In the United States you may learn more about CTIA’s Recycling Program
at www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature range of:
0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone meet with the standard for
safety of information technology equipment and office equipment use. Due
to different applicable electrical specifications, a charger you purchased in
one jurisdiction may not work in another jurisdiction. They should be used
for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240 V, 50/60 Hz, 130/150 mA
Output: 5.0 V, 550 mA
Battery:
Lithium 1400 mAh
• RADIO WAVES:
THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS
FOR EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of
scientific studies. These guidelines include a substantial safety margin
designed to ensure the safety of all persons, regardless of age and health.
The exposure standard for mobile phones employs a unit of measurement
known as the Specific Absorption Rate, or SAR.The SAR limit set by public
authorities such as the Federal Communications Commission of the US
Government (FCC), or by Industry Canada, is 1.6 W/kg averaged over 1
gram of body tissue. Tests for SAR are conducted using standard operating
positions with the mobile phone transmitting at its highest certified power
level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the
actual SAR level of the mobile phone while operating can be well below
the maximum value. This is because the mobile phone is designed to
operate at multiple power levels so as to use only the power required
to reach the network. In general, the closer you are to a wireless base
station antenna, the lower the power output of the mobile phone.
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Before a mobile phone model is available for sale to the public,
compliance with national regulations and standards must be shown.
The highest SAR value for this model mobile phone when tested is
1.18 W/Kg for use at the ear and 1.14 W/Kg for use close to the body.
While there may be differences between the SAR levels of various mobile
phones and at various positions, they all meet the government requirement
for RF exposure. For body-worn operation, the mobile phone meets FCC
RF exposure guidelines provided that it is used with a non-metallic
accessory with the handset at least 10 mm from the body. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site:
http://www.phonefacts.net
The World Health Organization (WHO) considers that present scientific
information does not indicate the need for any special precautions for use
of mobile phones. If individuals are concerned, they might choose to limit
their own or their children’s RF exposure by limiting the length of calls, or
using “hands-free” devices to keep mobile phones away from the head and
body. (fact sheet n°193).Additional WHO information about electromagnetic
fields and public health are available on the following website: http://www.
who.int/peh-emf.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device pursuant to part 15 of the FCC Rules.These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
For the receiver devices associated with the operation of a licensed radio
service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject
to the condition that this device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions
other than against your ear. In such circumstances the device will be
compliant with the guidelines when used with headset or usb data cable.
If you are using another accessory ensure that whatever product is used
is free of any metal and that it positions the mobile phone at least 10 mm
away from the body.
31
32
• LICENCES
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks by
TCT Mobile Limited and its affiliates is under license.
Other trademarks and trade names are those of their
respective owners.
ONE TOUCH 4030A/4030E
Bluetooth QD ID B020261
TouchPal™ and CooTek™ are trademarks of
Shanghai HanXiang (CooTek)Information Technology
Co., Ltd. and/or its Affiliates.
The Wi-Fi Logo is a certification mark of the Wi-Fi
Alliance.
Your device uses non-harmonised frequency and
is intended for use in all European countries. The
WLAN can be operated in the EU without restriction
indoors, but cannot be operated outdoors in France.
Google, the Google logo, Android, the Android logo,
Google Search TM, Google MapsTM, Gmail TM, YouTube,
Android Market, Google Latitude TM and Google Talk TM
are trademarks of Google Inc.
You have purchased a product which uses the open source (http://
opensource.org/) programs mtd, msdosfs, netfilter/iptables and initrd in
object code and other open source programs licensed under the GNU
General Public License and Apache License.
We will provide you with a complete copy of the corresponding source
codes upon request within a period of three years from the distribution
of the product by TCT.
You may download the source codes from http://sourceforge.net/
projects/alcatel/files/. The provision of the source code is free of charge
from internet.
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Hearing Aid Compatibility
Your mobile phone is rated: «For Hearing Aid», to assist hearing device
users in finding mobile phones that may be compatible with their hearing
devices.
This device is HAC M3 compatible.
For more information please refer to «Hearing Aid Compatibility with
Mobile Phones» leaflet or visit our website http://www.alcatelonetouch.
com
This phone has been tested and rated for use with hearing aids for some
of the wireless technologies that it uses. However, there may be some
newer wireless technologies used in this phone that have not been tested
yet for use with hearing aids. It is important to try the different features of
this phone thoroughly and in different locations, using your hearing aid or
cochlear implant, to determine if you hear any interfering noise. Consult
your service provider or the manufacturer of this phone for information
on hearing aid compatibility. If you have questions about return or
exchange policies, consult your service provider or phone retailer.
General information .......
•
•
•
•
Website: www.alcatelonetouch.com
Facebook: http://www.facebook.com/alcatelonetouchusa
Twitter: http://www.twitter.com/alcatel1touch
Hot Line Number: In the United States, call 877-702-3444 for
technical support.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English and other
languages according to availability on our server: www.alcatelonetouch.com
Your mobile phone is a transceiver that operates on GSM in quad-band with
850/900/1800/1900 MHz or UMTS in tri-band with 850/1900/2100 MHz.
Protection against theft (1)
Your mobile phone is identified by an IMEI (mobile phone serial number)
shown on the packaging label and in the product’s memory. We recommend
that you note the number the first time you use your mobile phone by
entering *#06# and keep it in a safe place. It may be requested by the police
or your operator if your mobile phone is stolen.
Disclaimer
There may be certain differences between the user manual description
and the mobile phone’s operation, depending on the software release of
your mobile phone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if
any, nor for their potential consequences, which responsibility shall be
borne by the operator exclusively.
(1)
ALCATEL ONE TOUCH
Limited Warranty ..............
TCT Mobile North America LTD warrants to the original retail
purchaser of this wireless device, that should this product or part
thereof during normal consumer usage and condition, be proven to
be defective in material or workmanship that results in product failure
within the first twelve (12) months from the date of purchase as
shown on your original sales receipt. Such defect(s) will be repaired or
replaced (with new or rebuilt parts) at the company’s option without
charge for parts or labor directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items
are also warranted against defects and workmanship that results in
product failure within the first six (6) months period from the date
of purchase as shown on your original sales receipt. Such defect(s)
will be repaired or replaced (with new or rebuilt parts) and the
company’s option without charge for parts or labor directly related
to the defect(s).
The limited warranty for your wireless device will be voided if any of
the following conditions occur:
• Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your mobile phone is used;
• Connection to any equipment not supplied or not recommended
by TCT Mobile;
• Modification or repair performed by individuals not authorized by
TCT Mobile or its affiliates;
• Acts of god such as Inclement weather, lightning, power surges, fire,
humidity, infiltration of liquids or foods, chemical products, download
of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless devices event labels or serial
numbers (IMEI);
• Damage from exposure to water or other liquids, moisture, humidity,
excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines;
• Defects in appearance, cosmetic, decorative or structural items such
as framing and non-operative parts.
Contact your network operator to check service availability.
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There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shall TCT Mobile or any of
its affiliates be liable for incidental or consequential damages of any
nature whatsoever, including but not limited to commercial loss, to
the full extent those damages can be disclaimed by law. Some states
do not allow the exclusion or limitation of incidental or consequential
damages, or limitation of the duration of implied warranties, so the
preceding limitations or exclusions may not apply to you.
How to obtain Support: Contact the customer care center by calling
(877-702-3444) or going to www.alcatelonetouch.com. We have
placed many self-help tools that may help you to isolate the problem
and eliminate the need to send your wireless device in for service. In
the case that your wireless device is no longer covered by this limited
warranty due to time or condition we have other options that you
may utilize our out of warranty repair options.
To obtain hardware repairs or replacement within the terms of this
warranty, contact TCT Mobile to get an RMA number, include a
copy of the original proof of warranty coverage (e.g. original copy of
the dated bill of sale, invoice), the consumer’s return address, your
wireless carrier’s name, alternate daytime mobile phone number, and
email address with a complete problem description. Only ship the
wireless device. Do not ship the SIM card, memory cards, or any other
accessories such as the power adapter. You must properly package
and ship the wireless device to the repair center.
TCT Mobile is not responsible for wireless devices that do not arrive
at the service center. Upon receipt, the service center will verify the
warranty conditions, repair, and return your wireless device to the
address provided.
Prolonged exposure to music at full volume on the music
player may damage the listener's hearing. Set your mobile
phone volume safely. Use only headphones recommended by
TCT Mobile Limited and its affiliates.
Troubleshooting...................
Before contacting the service center, you are advised to follow the
instructions below:
• You are advised to fully charge (
) the battery for optimal
operation.
• Avoid storing large amounts of data in your phone as this may
affect its performance.
• Use Factory data reset and the upgrade tool to perform phone
formatting or software upgrading (to reset factory data, hold down
the power key and the Volume up key at the same time). ALL
User phone data: contacts, photos, messages and files, downloaded
applications will be lost permanently. It is strongly advised to fully
backup the phone data and profile via Android Manager before
doing formatting and upgrading.
and carry out the following checks:
My phone is frozen or cannot switch on
• Check the battery contacts, remove and reinstall your battery, then
turn your phone on.
• Check the battery power level, charge for at least 20 minutes.
• If it still does not work, please reset the phone using the power
key and the Volume up key.
• If it still does not work, please use User Data Format to reset the
phone or FOTA/ONE TOUCH Upgrade to upgrade software.
My phone has not responded for several minutes
• Restart your phone by pressing and holding the Power key.
• Remove and re-install the battery, then restart the phone.
• If it still does not work, please use User Data Format to reset the
phone or FOTA/ONE TOUCH Upgrade to upgrade software.
My phone turns off by itself
• Check that your screen is locked when you are not using your
phone, and make sure the Power key is not mis-contacted due
to unlocked screen.
• Check the battery charge level.
• If it still does not work, please use User Data Format to reset the
phone or FOTA/ONE TOUCH Upgrade to upgrade software.
My phone cannot charge properly
• Make sure you are using an ALCATEL ONE TOUCH battery and
the charger from the box.
• Make sure your battery is inserted properly and clean the battery
contact if it’s dirty. It must be inserted before plugging in the
charger.
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutes to display the battery charger indicator on the screen.
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• Make sure charging is carried out under normal conditions (0°C
(32°F) to +40°C (104°F)).
• When abroad, check that the voltage input is compatible.
My phone cannot connect to a network or “No service”
is displayed
• Try connecting in another location.
• Verify the network coverage with your operator.
• Check with your operator that your SIM card is valid.
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded.
My phone cannot connect to the Internet
• Check that the IMEI number (press *#06#) is the same as the one
printed on your warranty card or box.
• Make sure that the internet access service of your SIM card is
available.
• Check your phone's Internet connecting settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure the SIM card has been correctly inserted (see “Inserting
or removing the SIM card”).
• Make sure the chip on your SIM card is not damaged or scratched.
• Make sure the service of your SIM card is available.
Unable to make outgoing calls
• Make sure you have dialed a valid number and have touched
• For international calls, check the country and area codes.
• Make sure your phone is connected to a network, and the network
is not overloaded or unavailable.
• Check your subscription status with your operator (credit, SIM
card valid, etc.).
• Make sure you have not barred outgoing calls.
• Make sure that your phone is not in flight mode.
The caller’s name/number does not appear when a call is
received
• Check that you have subscribed to this service with your
operator.
• Your caller has concealed his/her name or number.
I cannot find my contacts
• Make sure your SIM card is not broken.
• Make sure your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the Volume
Up/Down key.
• Check the network strength
• Make sure that the receiver, connector or speaker on your phone
is clean.
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service.
• Make sure this feature does not require an ALCATEL ONE
TOUCH accessory.
When I select a number from my contacts, the number
cannot be dialed
• Make sure that you have correctly recorded the number in your file.
• Make sure that you have selected the country prefix when calling a
foreign country.
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some
files or save the files in the phone contacts (i.e. your professional
or personal directories).
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability.
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network).
• Check your subscription status with your operator (credit, SIM
card valid, etc.).
• Make sure you have not forwarded incoming calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in flight mode.
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered
in "Voicemail number".
• Try later if the network is busy.
37
38
I am unable to send and receive MMS
• Check your phone memory availability as it might be full.
• Contact your network operator to check service availability and
check MMS parameters.
• Verify the server center number or your MMS profile with your
operator.
• The server center may be swamped, try again later.
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SIM card PIN locked
• Contact your network operator to obtain the PUK code (Personal
Unblocking Key).
I am unable to connect my phone to my computer
• Install ALCATEL ONE TOUCH Android Manager.
• Check that your USB driver is installed properly.
• Open the Notification panel to check if the Android Manager
Agent has activated.
• Check that you have marked the checkbox of USB debugging in
Settings\Development\USB debugging
• Check that your computer meets the requirements for ALCATEL
ONE TOUCH Android Manager Installation.
• Make sure that you’re using the right cable from the box.
I am unable to download new files
• Make sure there is sufficient phone memory for your download.
• Select the microSD card as the location to store downloaded
files.
• Check your subscription status with your operator.
The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible
to other users .
• Make sure that the two phones are within Bluetooth’s detection
range.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 4
hours).
• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain
an exact indication.
• Switch on the backlight upon request.
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or
increase their auto-check interval.
• Exit background-running applications if they are not being used
for a long time.
• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
© Copyright 2012 TCT Mobile Limited
All rights reserved
TCT Mobile Limited reserves
the right to alter material
or technical specification
without prior notice.
The phone will become warm following prolonged calls,
game playing, internet surfing or running other complex
applications.
• This heating is a normal consequence of the CPU handling
excessive data. Ending above actions will make your phone return
to normal temperatures.
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