TCT Mobile 326 GSM dual band mobile phone User Manual IP4545 1030A QG Eng USA 02 130409 indd

TCT Mobile Limited GSM dual band mobile phone IP4545 1030A QG Eng USA 02 130409 indd

1030A UM.pdf

IP4545_1030A_QG_Eng_USA_02_130409.indd 1 2013-4-9 18:21:00 ALCATEL 1030A Quick Start Guide For more information about how to use the phone, please go to www.alcatelonetouch.com to download complete user manual (English version only). Also on our website you can 1 Your mobile .............. 1.1 Keys Navigation key Confirm an option (press the middle of the key) Answer/Send a call In idle screen: Access call log (Redial) (press) Switch on/Switch off the telephone (press and hold) End call Return to idle screen Left softkey Right softkey 1.2 Main screen icons (1) Battery charge level. Vibrate alert: your phone vibrates, but does not ring or beep. Headset connected. Call forwarding activated: your calls are forwarded. Alarm or appointments programed. Level of network reception. Voicemail message arrived. 2 Getting started ......... 2.1 Set-up Removing and installing the back cover Removing and installing the battery Charging the battery Connect the battery charger to your phone and outlet respectively. • The charging may take about 20 minutes to start if the battery is flat. • Be careful not to force the plug into the socket. • Make sure the battery is correctly inserted before connecting the charger. • The outlet must be near to the phone and easily accessible 3 Calls .......................... 3.1 Making a call Dial the desired number then press the key to place the call. If you make a mistake, you can delete the incorrect digits by pressing the right softkey. To hang up the call, press the key. Making an emergency call If your phone is covered by the network, dial emergency number and press the key to make an emergency call. This works even without a SIM card and without typing the PIN code. find helpful FAQs (English version only). 1 4 7 2 5 3 6 Access your voicemail (press and hold) In Edit mode: - Press: access the symbols table - Press and hold: enter zero In Edit mode: - Press: change input methods - Press and hold: access the language list In idle screen: - Press: # Missed calls. Radio is on. Roaming. SIM card missing. Music activated. Silence mode: your phone does not ring, beep or vibrate with the exception of the alarm. Inserting and removing the SIM card Place the SIM card with the chip facing downwards and slide it (avoid electric extension cables). • When using your telephone for the first time, charge the battery fully (approximately 3 hours). You are advised to fully charge the battery ( ). • To reduce power consumption and energy waste, when battery is fully charged, disconnect your charger from the plug; switch off Bluetooth when not in use; reduce the backlight time, etc. The charge is complete when the animation stops. 3.2 Calling your voicemail (1) To access your voicemail, hold down the key. 3.3 Receiving a call When you receive an incoming call, press the key to talk and then hang up using the key. 3.4 Available functions during the call During a call, you can use your directory, your calendar, text messages, etc. without hanging up or dropping the call. PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at 1 Left softkey 2 Answer/Send call Call log 6 Vibrate alert (press and hold) 7 Navigation key: - Press and hold: activate/deactivate the vibrate mode In Edit mode: SMS unread. Flight mode. into its housing. Make sure that it is correctly inserted. To remove the card, press it and slide it out. 2.2 Power on your phone Hold down the key until the phone powers on. high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. 3 Voicemail (press and hold) 4 Right softkey 5 Switch on/Switch off End call Menu/Confirm an option Messages Calendar Profiles Alarm - Press: (space) 2.3 Power off your phone Hold down the key from the main screen. 1 2 3 (1) The icons and illustrations in this guide are provided for information purposes only. 4 (1) 5 6 Contact your network operator to check service availability. 7 4 Contacts ............ 4.1 Consulting your contacts To access the Contacts from the main screen, press the 6 Call log ................ 6.1 Access You can access the function using the following options: 8 FM radio ............. Your phone is equipped with a radio (1) with RDS functionality. You can use the application as a traditional radio with saved 10 Settings .............. From the main menu, select the menu icon and select the function of your choice in order to customize your telephone: 11.4 Voice alarm With this menu, you may create the voice file and set it as the alarm. 11.5 Notes You can create a note in text format by accessing “Tools\ 13 Making the most of your mobile ............. key and select the icon from the menu. • Select from main menu channels or with parallel visual information related to the radio Phone settings, Call settings, Security, Network, Restore Notes” from the main menu. ONE TOUCH Upgrade 4.2 Adding a contact You can add a new contact to phone or SIM card by selecting "Add contact". 5 Messages ........... 5.1 Create message From the main menu select "Messages" to create text message. You can type a message and you can also modify a predefined message in Templates. While writing a message, select "Options" to access all the messaging options. You can save your messages that you send often to Drafts. Specific letters (accent) will increase the size of the SMS, this may cause multiple SMS to be sent to your recipient. • Press the send key from Home screen 6.2 Available options When you press "Options", you can have access to View, Send SMS, Save to Contacts, Edit before call, Add to blacklist, Add to whitelist, Delete etc. 7 Music.................... Access this feature from the main menu by selecting “Music”. You will have full flexibility of managing music on memory card. Make sure your memory card well inserted before activating music. program on the display if you tune to stations that offer Visual Radio service. You can listen to it while running other applications. 9 My files .............. You will have access to all audio and visual files stored in memory card in My files. You can access a number of items with this option: My audios, My images, My videos, Other files, etc. Inserting and removing the memory card: To insert the microSD card with the golden contact downward. To remove the card, press and slide it out. default. 11 Tools ................... 11.1 Alarm Your mobile phone has a built-in alarm clock with a snooze feature. 11.2 Calculator Enter a number, select the type of operation to be performed, and enter the second number, then press “=” to display the result. 11.3 Calendar Once you enter this menu from the main menu, there is a monthly-view calendar for your view. 11.6 Call filter Enable blacklist, all callers in the list will be automatically blocked. Enable whitelist, only callers in the list can be connected. You are allowed to add 50 contacts to each list from Contacts, Call log, Messages or to add directly by pressing key. 11.7 Services Contact your network operator to check service availability. 12 Profiles ............ With this menu, you may personalize ringtones for different events and environments. Using ONE TOUCH Upgrade tool you can update your phone’s software from your PC. Download ONE TOUCH Upgrade from ALCATEL ONE TOUCH website (www.alcatelonetouch.com) and install it on your PC. Launch the tool and update your phone by following the step by step instructions (refer to the User Guide provided together with the tool). Your phone’s software will now have the latest software. All personal information will be permanently lost following the update process. We recommend you backup your personal data before upgrading. 14 Latin input mode ... To write messages, there are two writing methods: • Normal: this mode allows you to type a text by choosing a letter or a sequence of characters associated with a key. • Predictive with the eZi mode: this mode speeds up the writing of your text. • key in edit mode Press: access the symbols table Press and hold: enter zero ALCATEL is a trademark of Alcatel-Lucent and used under license by TCT Mobile Limited. All rights reserved © Copyright 2013 TCT Mobile Limited. TCT Mobile Limited reserves the right to alter material or technical specification without prior notice. PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. English - CJB26G1ALAAA 8 (1) 9 The quality of the radio depends on the coverage of the radio station in that particular area. 10 11 12 13 14
IP4545_1030A_QG_Eng_USA_02_130409.indd 2 2013-4-9 18:21:03 Safety and use...................... We recommend that you read this chapter carefully before using your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. • TRAFFIC SAFETY: Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their mobile phone when the vehicle is not parked. Check the laws and regulations on the use of wireless mobile phones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. When driving, do not use your mobile phone and headphone to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas. When switched on, your mobile phone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem: - do not place your mobile phone on top of the dashboard or within an airbag deployment area, - check with your car dealer or the car manufacturer to make sure that the car’s electronic devices are shielded from mobile phone RF energy. • CONDITIONS OF USE: You are advised to switch off the mobile phone from time to time to optimize its performance. Remember to abide by local authority rules of mobile phone use on aircrafts. Operational Warnings: Obey all posted signs when using mobile devices in public areas. Follow Instructions to Avoid Interference Problems: Turn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight. Switch the mobile phone off when you are in health care facilities, hold it against the ear on the opposite side to the device, if any. Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your mobile device with your implantable medical device, consult your healthcare provider. To avoid hearing impairment, answer the call before holding your mobile phone to your ear. Also move the handset away from your ear while using the “hands-free” option because the amplified volume might cause hearing damage. It is recommended to have proper supervision while small children use your mobile phone. When replacing the cover please note that your mobile phone may contain substances that could create an allergic reaction. Always handle your mobile phone with care and keep it in a clean and dust-free place. Do not allow your mobile phone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturer’s recommended operating temperature range is -10°C (14°F) to +55°C (131°F) (the max value depends on device, materials and housing paint/texture). Over 55°C (131°F) the legibility of the mobile phone’s display may be impaired, though this is temporary and not serious. Do not open or attempt to repair your mobile phone yourself. Do not drop, throw or try to bend your mobile phone. Do not paint it. Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile Limited and its affiliates and are compatible with your mobile phone model.TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries. Your mobile phone should not be disposed of in a municipal waste. Please check local regulations for disposal of electronic products. Remember to make back-up copies or keep a written record of all important information stored in your mobile phone. Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow these instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders: - Take a minimum of a 15-minute break every hour of game playing. - If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again. - If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor. PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. • PRIVACY: Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording sounds with your mobile phone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy. It is the user’s sole responsibility to ensure that prior authorization be obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any liability which may result from the improper use of the mobile phone. • BATTERY AND ACCESSORIES: Before removing the battery from your mobile phone, please make sure that the mobile phone is switched off. Observe the following precautions for battery use: - Do not attempt to open the battery (due to the risk of toxic fumes and burns). - Do not puncture, disassemble or cause a short-circuit in a battery, - Do not burn or dispose of a used battery in the garbage or store it at temperatures above 60°C (140°F). Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCT Mobile Limited and/or its affiliates. In non European Union jurisdictions: Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled. In the United States you may learn more about CTIA’s Recycling Program at www.recyclewirelessphones.com CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS • CHARGERS Home A.C./ Travel chargers will operate within the temperature range of: 0°C (32°F) to 40°C (104°F). The chargers designed for your mobile phone meet with the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction.They should be used for this purpose only. Characteristics of power supply (depending on the country): Travel charger: Input: 100-240 V, 50/60 Hz, 130/150 mA Output: 5 V, 550 mA Battery: Lithium 400/500 mAh • RADIO WAVES: THIS MOBILE PHONE MEETSTHE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your mobile phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. These guidelines include a substantial safety margin designed to ensure the safety of all persons, regardless of age and health. The exposure standard for mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC), or by Industry Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are compliance with national regulations and standards must be shown. The highest SAR value for this model mobile phone when tested is 1.28 W/Kg for use at the ear and 0.86 W/Kg for use close to the body. While there may be differences between the SAR levels of various mobile phones and at various positions, they all meet the government requirement for RF exposure. For body-worn operation, the mobile phone meets FCC RF exposure guidelines provided that it is used with a non-metallic accessory with the handset at least 10 mm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Additional information on SAR can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site: http:// www.phonefacts.net The World Health Organization (WHO) considers that present scientific information does not indicate the need for any special precautions for use of mobile phones. If individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using “hands-free” devices to keep mobile phones away from the head and body. (fact sheet n°193). Additional WHO information about electromagnetic fields and public health are available on the following website: http://www.who.int/peh-emf. Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/ TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate (2) this device must accept any interference received, including interference that may cause undesired operation. Your mobile phone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it. As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the device will be compliant with the guidelines when used with headset or usb data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the mobile phone at least 10 mm away from the body. • LICENCES microSD Logo is a trademark. eZiText™ and Zi™ are trademarks of Zi Corporation and/or its Affiliates. except in designated areas. As with many other types of equipment now in regular use, mobile phones can interfere with other electrical or electronic devices, or equipment using radio frequency. Switch the mobile phone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive playing video games on your mobile phone or enabling a flashing-lights feature on your mobile phone. Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the mobile phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or This symbol on your mobile phone, the battery and the accessories means that these products must be taken to collection points at the end of their life: - Municipal waste disposal centers with specific bins for these items of equipment - Collection bins at points of sale. conducted using standard operating positions with the mobile phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the mobile phone while operating can be well below the maximum value. This is because the mobile phone is the equipment. For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. atmosphere. When the mobile phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump. In particular when using the mobile phone you should 15 General information ....... disorientation.To limit the likelihood of such symptoms, please take the following safety precautions: - Play at the farthest distance possible from the screen. When you play games on your mobile phone, you may experience 16 ALCATEL ONE TOUCH They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused. In European Union countries: These collection points are accessible free of charge. All products with this sign must be brought to these collection points. 17 There are no express warranties, whether written, oral or implied, designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the mobile phone. Before a mobile phone model is available for sale to the public, 18 Troubleshooting ............... For other devices, they bear the following statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference 19 My phone cannot charge properly Unable to receive incoming calls 20 21 My callers are unable to leave messages on my • Website: www.alcatelonetouch.com • Hot Line Number: In the United States, call 877-702-3444 for technical support. Limited Warranty .......... TCT Mobile North America LTD warrants to the original retail other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCT Mobile or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to commercial Before contacting the service center, you are advised to follow the instructions below: • Make sure you are using an ALCATEL ONE TOUCH battery and the charger from the box • Clean the battery contact if it’s dirty. • Make sure your battery is inserted properly before plugging in • Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network) • Check your subscription status with your operator (credit, SIM card valid, etc.) voicemail • Contact your network operator to check service availability I cannot access my voicemail • Make sure your operator’s voicemail number is correctly On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any purchaser of this wireless device, that should this product or part thereof during normal consumer usage and condition, be loss, to the full extent those damages can be disclaimed by law. Some states do not allow the exclusion or limitation of incidental • You are advised to fully charge ( operation. ) the battery for optimal the charger. • Make sure that your battery is not completely discharged; if • Make sure you have not forwarded incoming calls • Make sure that you have not barred certain calls entered in "Messages\Voicemail" • Try later if the network is busy questions you may have. An electronic version of this user guide is available in English and other languages according to availability on our server: www. alcatelonetouch.com Your mobile phone is a transceiver that operates on GSM networks with 850 and 1900 MHz bands. Protection against theft (1) Your mobile phone is identified by an IMEI (mobile phone serial number) shown on the packaging label and in the product’s memory. We recommend that you note the number the first time you use your mobile phone by entering *#06# and keep proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s). Batteries, power adapters, and other accessories sold as in box items are also warranted against defects and workmanship that results in product failure within the first six (6) months period from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you. How to obtain Support: Contact the customer care center by calling (877-702-3444) or going to www.alcatelonetouch.com. We have placed many self-help tools that may help you to isolate the problem and eliminate the need to send your wireless device in for service. In the case that your wireless device is no longer covered by this limited warranty due to time or condition we have other options that you may utilize our out of warranty repair options. To obtain hardware repairs or replacement within the terms of this warranty, contact TCT Mobile to get an RMA number, • Avoid storing large amounts of data in your phone as this may affect its performance. • Use User Data Format and the ONE TOUCH Upgrade tool to perform phone formatting or software upgrading, (to perform User Data format, hold down # key while simultaneously pressing the power on/off key under power off mode). ALL User phone data: contacts, messages and files will be lost permanently. It is strongly advised to fully backup the phone data and profile before doing formatting and upgrading. and carry out the following checks: My phone cannot switch on • Check the battery contacts, remove and reinstall your battery, the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen • Make sure charging is carried out under normal conditions (0°C (32°F) to +40°C (104°F)) • When abroad, check that the voltage input is compatible My phone cannot connect to a network or “No service” is displayed • Try connecting in another location • Verify the network coverage with your operator • Check with your operator that your SIM card is valid • Try selecting the available network(s) manually • Make sure that your phone is not in flight mode The caller’s name/number does not appear when a call is received • Check that you have subscribed to this service with your operator • Your caller has concealed his/her name or number I cannot find my contacts • Make sure your SIM card is not broken • Make sure your SIM card is inserted properly • Import all contacts stored in SIM card to phone The sound quality of the calls is poor The flickering icon is displayed on my standby screen • You have saved too many short messages on your SIM card; delete some of them or archive them in the phone memory SIM card PIN locked • Contact your network operator to obtain the PUK code (Personal Unblocking Key) I am unable to connect my phone to my computer • Make sure that you’re using the right cable from the box How to make your battery last longer it in a safe place. It may be requested by the police or your operator if your mobile phone is stolen. parts) and the company’s option without charge for parts or labor directly related to the defect(s). include a copy of the original proof of warranty coverage (e.g. original copy of the dated bill of sale, invoice), the consumer's then turn your phone on • Check the battery power level, charge for at least 20 minutes • Try connecting at a later time if the network is overloaded Invalid SIM card • You can adjust the volume during a call by pressing the • Check the network strength key • Make sure you follow the complete charge time (minimum 3 hours) Disclaimer There may be certain differences between the user manual description and the mobile phone’s operation, depending on the software release of your mobile phone or specific The limited warranty for your wireless device will be voided if any of the following conditions occur: • Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your mobile phone is used; return address, your wireless carrier’s name, alternate daytime mobile phone number, and email address with a complete problem description. Only ship the wireless device. Do not ship the SIM card, memory cards, or any other accessories such as the power • If it still does not work, please use User Data Format to reset the phone or ONE TOUCH Upgrade to upgrade software (1) My phone is frozen or has not responded for several minutes • Make sure the SIM card has been correctly inserted • Make sure the chip on your SIM card is not damaged or scratched • Make sure the service of your SIM card is available • Make sure that the receiver, connector or speaker on your phone is clean I am unable to use the features described in the manual • Check with your operator to make sure that your subscription • After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication • Switch on the backlight upon request operator services. • Connection to any equipment not supplied or not recommended adapter. You must properly package and ship the wireless device • Restart your phone by pressing and holding the key Unable to make outgoing calls includes this service TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively. (1) Contact your network operator for service availability. 22 by TCT Mobile; • Modification or repair performed by individuals not authorized by TCT Mobile or its affiliates; • Acts of god such as Inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation; • Removal or altering of the wireless devices event labels or serial numbers (IMEI); • Damage from exposure to water or other liquids, moisture, humidity, excessive temperatures or extreme environmental conditions, sand, excess dust and any condition outside the operating guidelines; • Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts. 23 to the repair center. TCT Mobile is not responsible for wireless devices that do not arrive at the service center. Upon receipt, the service center will verify the warranty conditions, repair, and return your wireless device to the address provided. 24 • Remove the battery and re-insert it, then restart the phone • If it still does not work, please use User Data Format to reset the phone or ONE TOUCH Upgrade to upgrade software (1) My phone turns off by itself • Make sure power off key is not mis-contacted • Check the battery charge level • If it still does not work, please use User Data Format to reset the phone or ONE TOUCH Upgrade to upgrade software (1) 25 • Make sure you have dialed a valid number and press the key • For international calls, check the country and area codes • Make sure your phone is connected to a network, and the network is not overloaded or unavailable • Check your subscription status with your operator (credit, SIM card valid, etc.) • Make sure you have not b

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