TCT Mobile 339 GSM quad band mobile phone User Manual Exhibit09 ALCATEL 3042G 21 03 13
TCT Mobile Limited GSM quad band mobile phone Exhibit09 ALCATEL 3042G 21 03 13
Exhibit09.ALCATEL 3042G_User Manual_21_03_13
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1 Your mobile .............. 1.1 Keys
Menu key
- Options menu
Home key
- Return to the Home screen
Back key
- Return to previous menu
Power key
- Lock the screen (press)
- Turn your screen on/off (press)
- Power on/off (press and hold)
- Mute an incoming call
1.2 Main screen icons (1)
Battery charge level
Vibrate alert: your phone vibrates, but does not ring or beep.
Bluetooth status (Activated).
Headset connected.
Screen locked.
Call forwarding activated: your calls are forwarded.
Alarm or appointments programed.
Level of network reception.
Voicemail message arrived.
Missed calls.
Radio is on.
Wap alerts (1).
Roaming.
SIM card missing.
GPRS connection status (Activated).
GPRS connecting.
Sending a MMS.
MMS receiving.
Silence mode: your phone does not ring, beep or vibrate
with the exception of the alarm.
SMS unread.
MMS unread.
Flight mode.
microSD card inserted.
2.4 Using the touchscreen
Touch To access an application, touch it with your finger.
Drag Place your finger on the screen to drag the object
to the destination.
Scroll
Slide the screen to scroll up and down the
applications, images, web pages... at your
convenience.
3 Making a call .............
Touch on the tool bar to place a call. If you make a mistake,
you can delete the incorrect digits by pressing .
To hang up the call, press the key.
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4 Contacts ...............
4.1 Consulting your Contacts
To access the Contacts, touch from tool bar to enter the main
menu, and select "Contacts" or touch from tool bar.
4.2 Adding a contact
You can add a new contact by touching .
5 Messaging ............
5.1 Create message
From the main menu select "Messaging" or touch from tool
bar to create text/multimedia message. You can type a message
and you can also modify a predefined message or customize
your message by adding pictures, photos, sounds, titles, etc (only
available while editing a MMS). You can view your messages with
chat mode in chronological order.
Specific letters (accent) will increase the size of the
SMS, this may cause multiple SMS to be sent to your
recipient.
13 Music .................
Access this feature from the main menu by selecting “Music”.
You will have full flexibility of managing music both on your
mobile and memory card.
14 Video .................
“My videos” album contains video clips recorded, received or
downloaded.
15 FM radio ............
Your phone is equipped with a radio (1) with RDS (2) functionality.
You can use the application as a traditional radio with saved
channels or with parallel visual information related to the radio
program on the display if you tune to stations that offer Visual
Radio service. You can listen to it while running other
applications.
16 Recorder. ..........
Accessing “Recorder” from the main menu allows you to make voice
or sound recordings.
Quick Start Guide
For more information about how to use the phone, please go
to www.alcatelonetouch.com to download complete user
manual (English version only). Also on our website you can
find helpful FAQs (English version only).
(1) The icons and illustrations in this guide are provided for information
purposes only.
English - CJB26M1ALAAN
9 Fake call ...........
Protect yourself from annoying situations with the "Fake
call". In this menu, you can choose “Set caller name", "Set
active time", "Ringtone" etc.
10 Camera ............
Your mobile phone is fitted with a camera for taking photos
and shooting videos that you can use in different ways:
store them in your “• My files\My images”.
send them directly by MMS or Bluetooth.•
customize your main screen.•
select them as incoming call image to a contact in your •
directory.
11 SyncML ............
SyncML could launch synchronization with the account you've
set.
12 Images ..............
A library links to the images in “My images” in phone to be
shown in list, slide, set as Wallpaper, Power on/off display, and
contact image or sent by MMS, Bluetooth.
6 Apps (1) ................
Apps is an online software store, where you can download
and install applications and games to your phone. All
downloaded files can be found in "Apps Mgr" that can be
accessed from main menu.
7 Wi-Fi ...................
To access this function, tap to enter the main menu, and
select .
8 Facebook ............
Facebook is a social utility that connects people with friends
and others who work, study and live around them. It provides a
number of features with which users interact, such as Wall, etc.
To open an account online, please go to: http://m.facebook.com
2 Getting started
2.1 Set-up
Removing and installing the back cover
Removing and installing the battery
Inserting and removing the SIM card
Place the SIM card with the chip facing downwards and slide it
into its housing. Make sure that it is correctly inserted. To
remove the card, press it and slide it out.
(1) Depending on your network operator.
17 Settings ..............
From the main menu, select the menu icon and select the function
of your choice in order to customize your telephone: Phone
settings, Call settings, Call filter, Network, Connectivity,
Security and Restore default.
18 Call log ...............
18.1 Access
You may access this function from the main menu “Call log”.
Missed calls/ Rejected calls
Outgoing calls (Redial)
Answered calls
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Calendar ............
Once you enter this menu from the main menu, there is a
monthly-view calendar for you to keep track of important
meetings, appointments, etc. Days with events entered will be
marked.
Voice alarm
You can record a reminder using your voice at the date/time
you choose!
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Tasks ..................
Enables you to easily manage and track the progress of a task with
priorities. All the tasks will be sorted by due date.
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Notes ...................
You can create a note in text format by accessing “Notes” from
the main menu.
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Calculator ...........
Enter a number, select the type of operation to be performed,
and enter the second number, then press “=” to display the
result.
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My files ...............
You will have access to all audio and visual files stored in phone
or memory card in My files. You can access a number of items
with this option: Phone, SD card and Memory status.
Installing and removing the memory card:
To release the microSD card holder, slide it in the direction of
the arrow and lift it. Then insert the microSD card with the
golden contact downward. Finally, turn down the microSD
holder and slide it in the opposite direction to lock it.
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Converter ..........
You can use the Weight and Length conversion by selecting the unit
you wish to convert via , then touch to input the digits. Finally
confirm with “OK”.
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Stopwatch ..........
The stopwatch is a simple application for measuring time with
the possibility to register several results and suspend/resume
measurement.
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Ebook .................
A bookshelf contains the electronic books (.txt file only). While reading
the book, you may add bookmarks, or reach the text by searching
words, phrases.
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Alarm ................
Your mobile phone has a built-in alarm clock with a snooze
feature.
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World clock ......
The World clock shows current local time and the time zone in
different cities.
(1) The quality of the radio depends on the coverage of the radio station in
that particular area.
(2) Depending on your network operator and market.
Charging the battery (1)
Connect the battery charger to your phone and outlet
respectively.
The charging may take about 20 minutes to start if the battery •
is flat.
Be careful not to force the plug into the socket.•
Make sure the battery is correctly inserted before connecting •
the charger.
The outlet must be near to the phone and easily accessible •
(avoid electric extension cables).
When using your telephone for the first time, charge the •
battery fully (approximately 3 hours). You are advised to
fully charge the battery ( ).
To reduce power consumption and energy waste, when •
battery is fully charged, disconnect your charger from the
plug; switch off Bluetooth when not in use, etc.
The charge is complete when the animation stops.
2.2 Power on your phone
Hold down the key until the phone powers on.
2.3 Power off your phone
Hold down the key until the phone powers off.
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Wap
(1) ...............
Access Wap options: Homepage, Bookmarks, Recent pages,
Go to URL, Settings etc.
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Bluetooth™ .......
Access this feature by pressing to enter the main menu, then
selecting “Bluetooth”.
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Services ..............
Contact your network operator to check service availability.
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Profiles ...............
With this menu, you may personalize ringtones for different
events and environments.
(1) You can stop loading webpage by touching .
(1) Depending on your country.
Camera
Menu key
Home key
Back key
Power key
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Twitter (1) ...........
Twitter is a social networking and microblogging service that has
gained notability and popularity worldwide. This feature enables
phone users to exchange news updates and ideas with a
community in the form of messages or posts. Posts are displayed
on the author's profile page and delivered to the author's
subscribers or followers.
To open an account online, please go to: http://m.twitter.com
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Y! Weather (1) ....
You can view the latest weather forecasts from Yahoo!
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Gameloft (1) ........
You can download great mobile games for your phone at
Gameloft.
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Mobile TV ..........
You have to plug in headset first before touch it.
When first use Mobile TV, you’d better set your region correctly
in order to watch programs in a better way. You can adjust the
volume, search for channel, etc. You can also set “Parent
control”, “Caption setting”, etc (2).
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Making the most
of your mobile .......
PC suite
You can download software upgrade for free from the
website. The PC suite includes:
• Backup/restore
You can backup the important data in your mobile and restore
them when needed.
• GPRS modem
Use your mobile phone to connect PC to the internet.
• Multimedia Personalization
Customize your mobile with images, animations and melodies.
• Messages
You can compose SMS/MMS easily on your PC and transfer
them to your phone.
Supported Operating Systems
Windows XP/Vista/Windows 7.
ONE TOUCH Upgrade
Using ONE TOUCH Upgrade tool you can update your
phone’s software from your PC.
Download ONE TOUCH Upgrade from ALCATEL website
(www.alcatelonetouch.com) and install it on your PC. Launch
the tool and update your phone by following the step by step
instructions (refer to the User Guide provided together with
the tool).
Your phone’s software will now have the latest software.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at
high volume levels for long periods. Exercise caution
when holding your device near your ear while the loudspeaker
is in use.
(1) Depending on your network operator.
(1) You need to download the application to your phone for the first time.
Some data charges may apply during the downloading.
(2) 3042G only
IP4509_ALCATEL 3041G_3042G_QG_Eng_USA_05_130321.indd 1IP4509_ALCATEL 3041G_3042G_QG_Eng_USA_05_130321.indd 1 2013-3-21 10:26:542013-3-21 10:26:54
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station, or chemical plant, or in any potentially explosive atmosphere.
When the mobile phone is switched on, it should be kept at least 15 cm
from any medical device such as a pacemaker, a hearing aid or insulin
pump. In particular when using the mobile phone you should hold it
against the ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about using your
mobile device with your implantable medical device, consult your
healthcare provider.
To avoid hearing impairment, answer the call before holding your mobile
phone to your ear. Also move the handset away from your ear while
using the “hands-free” option because the amplified volume might cause
hearing damage.
It is recommended to have proper supervision while small children use
your mobile phone.
When replacing the cover please note that your mobile phone may
contain substances that could create an allergic reaction.
Always handle your mobile phone with care and keep it in a clean and
dust-free place.
Do not allow your mobile phone to be exposed to adverse weather
or environmental conditions (moisture, humidity, rain, infiltration of
liquids, dust, sea air, etc.). The manufacturer’s recommended operating
temperature range is -10°C (14°F) to +55°C (131°F) (the max value
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile phone’s display may be
impaired, though this is temporary and not serious.
Do not open or attempt to repair your mobile phone yourself.
Do not drop, throw or try to bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are
recommended by TCT Mobile Limited and its affiliates and are
compatible with your mobile phone model.TCT Mobile Limited and
its affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Your mobile phone should not be disposed of in a municipal waste.
Please check local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all
important information stored in your mobile phone.
Some people may suffer epileptic seizures or blackouts when exposed
to flashing lights, or when playing video games. These seizures or
blackouts may occur even if a person never had a previous seizure or
blackout. If you have experienced seizures or blackouts, or if you have
a family history of such occurrences, please consult your doctor before
playing video games on your mobile phone or enabling a flashing-lights
feature on your mobile phone. Parents should monitor their children’s
use of video games or other features that incorporate flashing lights
on the mobile phones. All persons should discontinue use and consult
a doctor if any of the following symptoms occur: convulsion, eye
or muscle twitching, loss of awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms, please take the
following safety precautions:
- Play at the farthest distance possible from the screen.
When you play games on your mobile phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or other
parts of your body. Follow these instructions to avoid problems such as
tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop
and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker is in use.
• PRIVACY:
Please note that you must respect the laws and regulations in force in your
jurisdiction or other jurisdiction(s) where you will use your mobile phone
regarding taking photographs and recording sounds with your mobile
phone. Pursuant to such laws and regulations, it may be strictly forbidden
to take photographs and/or to record the voices of other people or any of
their personal attributes, and reproduce or distribute them, as this may be
considered to be an invasion of privacy.
It is the user’s sole responsibility to ensure that prior authorization
be obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the manufacturer,
the seller or vendor of your mobile phone (including the operator) disclaim
any liability which may result from the improper use of the mobile phone.
• BATTERY AND ACCESSORIES:
Before removing the battery from your mobile phone, please make sure
that the mobile phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes
and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
Troubleshooting. ..............
Before contacting the service center, you are advised to follow
the instructions below:
You are advised to fully charge ( • ) the battery for optimal
operation.
Avoid storing large amounts of data in your phone as this may •
affect its performance.
Use User Data Format and the ONE TOUCH Upgrade tool •
to perform phone formatting or software upgrading, (to
perform User Data format, touch Settings/Restore default).
ALL User phone data: contacts, photos, messages and files,
downloaded applications will be lost permanently. It is strongly
advised to fully backup the phone data and profile via PC suite
before doing formatting and upgrading.
and carry out the following checks:
My phone cannot switch on
Check the battery contacts, remove and reinstall your battery, •
then turn your phone on
Check the battery power level, charge for at least 20 minutes•
If it still does not work, please use ONE TOUCH Upgrade to •
upgrade software.
My phone is frozen or has not responded for several
minutes
Restart your phone by pressing and holding the • key
Remove the battery and re-insert it, then restart the phone•
If it still does not work, please use ONE TOUCH Upgrade to •
upgrade software.
My phone turns off by itself
Make sure power off key is not mis-contacted•
Check the battery charge level•
If it still does not work, please use ONE TOUCH Upgrade to •
upgrade software
My phone cannot charge properly
Make sure you are using an Alcatel battery and the charger •
from the box
Clean the battery contact if it’s dirty.•
Make sure your battery is inserted properly before plugging in •
the charger.
Make sure that your battery is not completely discharged; if •
the battery power is empty for a long time, it may take around
20 minutes to display the battery charger indicator on the
screen
Make sure charging is carried out under normal conditions •
(0°C (32°F) to +40°C (104°F))
When abroad, check that the voltage input is compatible•
My phone cannot connect to a network or “No service”
is displayed
Try connecting in another location•
Verify the network coverage with your operator•
Check with your operator that your SIM card is valid•
Try selecting the available network(s) manually •
Try connecting at a later time if the network is overloaded•
My phone cannot connect to the Internet
Check that the IMEI number (press *#06# ) is the same as the •
one printed on your warranty card or box
Make sure that the internet access service of your SIM card is •
available
Check your phone's Internet connecting settings•
Make sure you are in a place with network coverage•
Try connecting at a later time or another location•
- Do not burn or dispose of a used battery in the garbage or store it
at temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your mobile phone, the battery and the
accessories means that these products must be taken
to collection points at the end of their life:
- Municipal waste disposal centers with specific bins for
these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in
the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with
this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and
collection facilities; instead they are to be taken to collection points
for them to be recycled.
In the United States you may learn more about CTIA’s Recycling
Program at www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature range
of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone meet with the standard
for safety of information technology equipment and office equipment
use. Due to different applicable electrical specifications, a charger you
purchased in one jurisdiction may not work in another jurisdiction. They
should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240 V, 50/60 Hz, 130/150 mA
Output: 5 V, 550 mA
Battery: Lithium 1000 mAh
• RADIO WAVES:
THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS
FOR EXPOSURE TO RADIO WAVES.
Invalid SIM card
Make sure the SIM card has been correctly inserted•
Make sure the chip on your SIM card is not damaged or •
scratched
Make sure the service of your SIM card is available•
Touch screen does not respond accurately
Make sure your phone is not locked•
Put the battery out and restart the phone•
If it still does not work, please use One Touch Upgrade to •
upgrade software
Unable to make outgoing calls
Make sure you have dialed a valid number and press the •
key
For international calls, check the country and area codes•
Make sure your phone is connected to a network, and the •
network is not overloaded or unavailable
Check your subscription status with your operator (credit, •
SIM card valid, etc.)
Make sure you have not barred outgoing calls•
Make sure that your phone is not in flight mode•
Unable to receive incoming calls
Make sure your phone is switched on and connected to a •
network (check for overloaded or unavailable network)
Check your subscription status with your operator (credit, •
SIM card valid, etc.)
Make sure you have not forwarded incoming calls •
Make sure that you have not barred certain calls•
Make sure that your phone is not in flight mode•
The caller’s name/number does not appear when a call
is received
Check that you have subscribed to this service with your •
operator
Your caller has concealed his/her name or number•
I cannot find my contacts
Make sure your SIM card is not broken•
Make sure your SIM card is inserted properly•
Import all contacts stored in SIM card to phone•
The sound quality of the calls is poor
You can adjust the volume during a call•
Check the network strength •
Make sure that the receiver, connector or speaker on your •
phone is clean
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription •
includes this service
Make sure this feature does not require an Alcatel accessory•
When I select a number from my contacts, the number
cannot be dialed
Make sure that you have correctly recorded the number in •
your file
Make sure that you have inputted the country prefix when •
calling a foreign country
I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete •
some files or save the files in the phone contacts
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability•
Your mobile phone is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limits for exposure to
radio-frequency (RF) energy. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the general
population. The guidelines are based on standards that were developed
by independent scientific organizations through periodic and thorough
evaluation of scientific studies. These guidelines include a substantial
safety margin designed to ensure the safety of all persons, regardless
of age and health.
The exposure standard for mobile phones employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by
public authorities such as the Federal Communications Commission of
the US Government (FCC), or by Industry Canada, is 1.6 W/kg averaged
over 1 gram of body tissue. Tests for SAR are conducted using standard
operating positions with the mobile phone transmitting at its highest
certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level,
the actual SAR level of the mobile phone while operating can be
well below the maximum value. This is because the mobile phone is
designed to operate at multiple power levels so as to use only the
power required to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output of the mobile
phone. Before a mobile phone model is available for sale to the public,
compliance with national regulations and standards must be shown.
The highest SAR value for this model mobile phone when tested is
1.076 W/Kg for use at the ear and 1.104 W/Kg for use close to the
body.
While there may be differences between the SAR levels of various
mobile phones and at various positions, they all meet the government
requirement for RF exposure. For body-worn operation, the cellphone
meets FCC RF exposure guidelines provided that it is used with a
non-metallic accessory which positions the mobile phone at least 10
mm away from the body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site: http://
www.phonefacts.net
The World Health Organization (WHO) considers that present
scientific information does not indicate the need for any special
precautions for use of mobile phones. If individuals are concerned, they
might choose to limit their own or their children’s RF exposure by
limiting the length of calls, or using “hands-free” devices to keep mobile
phones away from the head and body. (fact sheet n°193). Additional
mandatory warranty provided by your jurisdiction. In no event
shall TCT Mobile or any of its affiliates be liable for incidental or
consequential damages of any nature whatsoever, including but not
limited to commercial loss, to the full extent those damages can
be disclaimed by law. Some states do not allow the exclusion or
limitation of incidental or consequential damages, or limitation of
the duration of implied warranties, so the preceding limitations or
exclusions may not apply to you.
How to obtain Support: Contact the customer care center by
calling (877-702-3444) or going to www.alcatelonetouch.com. We
have placed many self-help tools that may help you to isolate the
problem and eliminate the need to send your wireless device in for
service. In the case that your wireless device is no longer covered
by this limited warranty due to time or condition we have other
options that you may utilize our out of warranty repair options.
To obtain hardware repairs or replacement within the terms
of this warranty, contact TCT Mobile to get an RMA number,
include a copy of the original proof of warranty coverage (e.g.
original copy of the dated bill of sale, invoice), the consumer's
return address, your wireless carrier’s name, alternate daytime
mobile phone number, and email address with a complete problem
description. Only ship the wireless device. Do not ship the SIM
card, memory cards, or any other accessories such as the power
adapter. You must properly package and ship the wireless device
to the repair center.
TCT Mobile is not responsible for wireless devices that do not
arrive at the service center. Upon receipt, the service center will
verify the warranty conditions, repair, and return your wireless
device to the address provided.
Safety and use .......................
We recommend that you read this chapter carefully before using your
mobile phone. The manufacturer disclaims any liability for damage,
which may result as a consequence of improper use or use contrary to
the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a
vehicle constitutes a real risk, even when the hands-free kit is used (car
kit, headset...), drivers are requested to refrain from using their mobile
phone when the vehicle is not parked. Check the laws and regulations
on the use of wireless mobile phones and their accessories in the areas
where you drive. Always obey them. The use of these devices may be
prohibited or restricted in certain areas.
When driving, do not use your mobile phone and headphone to listen
to music or to the radio. Using a headphone can be dangerous and
forbidden in some areas.
When switched on, your mobile phone emits electromagnetic waves
that can interfere with the vehicle’s electronic systems such as ABS anti-
lock brakes or airbags. To ensure that there is no problem:
- do not place your mobile phone on top of the dashboard or within
an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure
that the car’s electronic devices are shielded from mobile phone RF
energy.
• CONDITIONS OF USE:
You are advised to switch off the mobile phone from time to time to
optimize its performance.
Remember to abide by local authority rules of mobile phone use on
aircrafts.
Operational Warnings: Obey all posted signs when using mobile devices
in public areas.
Follow Instructions to Avoid Interference Problems: Turn off your
mobile device in any location where posted notices instruct you to do
so. In an aircraft, turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an airplane mode or
similar feature, consult airline staff about using it in flight.
Switch the mobile phone off when you are in health care facilities,
except in designated areas. As with many other types of equipment
now in regular use, mobile phones can interfere with other electrical or
electronic devices, or equipment using radio frequency.
Switch the mobile phone off when you are near gas or flammable
liquids. Strictly obey all signs and instructions posted in a fuel depot, gas
WHO information about electromagnetic fields and public health are
available on the following website: http://www.who.int/peh-emf.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
For the receiver devices associated with the operation of a licensed
radio service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the condition that this device does not cause harmful
interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in
positions other than against your ear. In such circumstances the device
will be compliant with the guidelines when used with headset or usb
data cable. If you are using another accessory ensure that whatever
product is used is free of any metal and that it positions the mobile
phone at least 10 mm away from the body.
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly •
entered in "Messaging\Alerts\Voicemail server".
Try later if the network is busy•
I am unable to send and receive MMS
Check your phone memory availability as it might be full•
Contact your network operator to check service availability •
and check MMS parameters
Verify the server center number or your MMS profile with •
your operator
The server center may be swamped, try again later•
The flickering icon is displayed on my standby screen
You have saved too many short messages on your SIM card; •
delete some of them or archive them in the phone memory
SIM card PIN locked
Contact your network operator to obtain the PUK code •
(Personal Unblocking Key)
I am unable to connect my phone to my computer
Install Alcatel’s PC suite first of all•
Check that your computer meets the requirements for •
Alcatel’s PC Suite installation
Make sure that you’re using the right cable from the box•
I am unable to download new files
Make sure there is sufficient phone memory for your •
download
Select the microSD card as the location to store downloaded •
files
Check your subscription status with your operator•
• LICENCES
Obigo® is a registered trademark of Obigo AB.
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned
by the Bluetooth SIG, Inc. and any use of such
marks by TCT Mobile Limited and its affiliates
is under license. Other trademarks and trade
names are those of their respective owners.
ALCATEL 3041G/3042G
Bluetooth QD ID B020475
eZiText™ and Zi™ are trademarks of Zi
Corporation and/or its Affiliates.
Facebook and the f Logo are trademarks of
Facebook, Inc., and are used under license.
Twitter and the T Logo are trademarks of
Twitter, Inc., and are used under license.
The Wi-Fi Logo is a certification mark of the
Wi-Fi Alliance.
Your device uses non-harmonised frequency and
is intended for use in all European countries.
The WLAN can be operated in the EU without
restriction indoors, but cannot be operated
outdoors in France.
Hearing Aid Compatibility
Your mobile phone is rated: "For Hearing Aid", to assist
hearing device users in finding mobile phones that may be
compatible with their hearing devices.
This device is HAC M3 compatible.
For more information please refer to "Hearing Aid
Compatibility with Mobile Phones" leaflet or visit our website
http://www.alcatelonetouch.com
The phone cannot be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your phone is •
visible to other users
Make sure that the two phones are within Bluetooth’s •
detection range
How to make your battery last longer
Make sure you follow the complete charge time (minimum 3 •
hours)
After a partial charge, the battery level indicator may not be •
exact. Wait for at least 20 minutes after removing the charger
to obtain an exact indication
Exit background-running applications if they are not being used •
for a long time.
Deactivate Bluetooth, Wi-Fi when not in use.•
ALCATEL is a trademark of
Alcatel-Lucent and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2013
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter
material or technical specification without prior
notice.
ALCATEL ONE TOUCH
Limited Warranty ..........
TCT Mobile North America LTD warrants to the original retail
purchaser of this wireless device, that should this product or
part thereof during normal consumer usage and condition, be
proven to be defective in material or workmanship that results
in product failure within the first twelve (12) months from the
date of purchase as shown on your original sales receipt. Such
defect(s) will be repaired or replaced (with new or rebuilt parts)
at the company’s option without charge for parts or labor
directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box
items are also warranted against defects and workmanship that
results in product failure within the first six (6) months period
from the date of purchase as shown on your original sales
receipt. Such defect(s) will be repaired or replaced (with new or
rebuilt parts) and the company’s option without charge for parts
or labor directly related to the defect(s).
The limited warranty for your wireless device will be voided if
any of the following conditions occur:
• Non-compliance with the instructions for use or installation,
or with technical and safety standards applicable in the
geographical area where your mobile phone is used;
• Connection to any equipment not supplied or not
recommended by TCT Mobile;
• Modification or repair performed by individuals not authorized
by TCT Mobile or its affiliates;
• Acts of god such as Inclement weather, lightning, power surges,
fire, humidity, infiltration of liquids or foods, chemical products,
download of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless devices event labels or
serial numbers (IMEI);
• Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the
operating guidelines;
• Defects in appearance, cosmetic, decorative or structural items
such as framing and non-operative parts.
There are no express warranties, whether written, oral or
implied, other than this printed limited warranty or the
All personal information will be permanently lost
following the update process. We recommend you
backup your personal data using PC Suite before
upgrading.
Webcam (1)
You can use your phone as a webcam for instant messaging on
your PC.
• Connect your phone to PC via USB cable.
• Go to "My computer" folder on your PC and find USB video
device.
38
Latin input mode
To write messages, there are two writing methods:
Normal: this mode allows you to type a text by choosing a •
letter or a sequence of characters associated with a key.
Predictive with the eZi mode: this mode speeds up the •
writing of your text.
(1) The using of webcam may vary according to the operating system of
your PC.
General information .......
• Website: www.alcatelonetouch.com
• Facebook: http://www.facebook.com/alcatelonetouchusa
• Twitter: http://www.twitter.com/alcatel1touch
• Hot Line Number: In the United States, call 877-702-3444
for technical support.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English and
other languages according to availability on our server: www.
alcatelonetouch.com
Your mobile phone is a transceiver that operates on GSM
networks with 850/900/1800/1900 MHz bands.
Protection against theft (1)
Your mobile phone is identified by an IMEI (mobile phone serial
number) shown on the packaging label and in the product’s
memory. We recommend that you note the number the first
time you use your mobile phone by entering *#06# and keep
it in a safe place. It may be requested by the police or your
operator if your mobile phone is stolen.
Disclaimer
There may be certain differences between the user manual
description and the mobile phone’s operation, depending
on the software release of your mobile phone or specific
operator services.
TCT Mobile shall not be held legally responsible for such
differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.
(1) Contact your network operator for service availability.
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