TCT Mobile 359 Quad-Band GSM mobile phone User Manual one touch 316G UserManx
TCT Mobile Limited Quad-Band GSM mobile phone one touch 316G UserManx
User manual
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| Document ID | 1947032 |
| Application ID | KBTMr64KkkRYcBFuKv27tg== |
| Document Description | User manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 48.05kB (600615 bits) |
| Date Submitted | 2013-04-22 00:00:00 |
| Date Available | 2013-10-19 00:00:00 |
| Creation Date | 2017-10-27 18:33:58 |
| Producing Software | GPL Ghostscript 9.18 |
| Document Lastmod | 2017-10-27 18:33:58 |
| Document Title | Microsoft Word - one touch 316G_UserMan.docx |
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| Document Author: | JaneChiu |
One Touch 316G Safety and use ... We recommend that you read this chapter carefully before using your cellphone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. • TRAFFIC SAFETY: Given that studies show that using a cellphone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their cellphone when the vehicle is not parked. Check the laws and regulations on the use of wireless cellphones and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. When driving, do not use your cellphone and headphone to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas. When switched on, your cellphone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem: - do not place your cellphone on top of the dashboard or within an airbag deployment area, - check with your car dealer or the car manufacturer to make sure that the car’s electronic devices are shielded from cellphone RF energy. • CONDITIONS OF USE: You are advised to switch off the cellphone from time to time to optimize its performance. Remember to abide by local authority rules of cellphone use on aircrafts. Operational Warnings: Obey all posted signs when using mobile devices in public areas. Follow Instructions to Avoid Interference Problems: Turn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight. Switch the cellphone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, cellphones can interfere with other electrical or electronic devices, or equipment using radio frequency. Switch the cellphone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere. When the cellphone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump. In particular when using the cellphone you should hold it against the ear on the opposite side to the device, if any. Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your mobile device with your implantable medical device, consult your healthcare provider. To avoid hearing impairment, answer the call before holding your cellphone to your ear. Also move the handset away from your ear while using the "hands-free" option because the amplified volume might cause hearing damage. It is recommended to have proper supervision while small children use your cellphone. When replacing the cover please note that your cellphone may contain substances that could create an allergic reaction. Always handle your cellphone with care and keep it in a clean and dust-free place. Do not allow your cellphone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturer’s recommended operating temperature range is -10°C (14°F) to +55°C (131°F) (the max value depends on device, materials and housing paint/texture). Over 55°C (131°F) the legibility of the cellphone’s display may be impaired, though this is temporary and not serrious. Do not opeen or attemppt to repair your cellphhone yoursellf. Do not droop, throw orr try to bend d your cellphhone. Do not painnt it. Use only batteries, battery charrgers, and accessoriess which aree recommennded by TC CT Mobilee Limited annd its affiliaates and aree compatiblle with yourr cellphone model.TCT T Mobile Limited andd its affiliatees disclaim any a liability y for damagge caused by y the use of other charggers or batteeries. Your cellpphone shoulld not be disposed of iin a municip pal waste. Please checck local regu ulations forr disposal off electronic products. Rememberr to make back-up cop pies or keepp a written record of alll importantt informatio on stored inn your cellphhone. Some peopple may sufffer epileptiic seizures or blackoutts when exp posed to flaashing lightts, or whenn playing viddeo games. These seizu ures or blacckouts may occur even n if a personn never had d a previouss seizure or bblackout. Iff you have experienced d seizures orr blackouts, or if you haave a family y history off such occurrrences, pleease consullt your docctor before playing vid deo games on your ceellphone orr enabling a flashing-ligghts featuree on your ceellphone. Parents shou uld monitor their childrren’s use off video gam mes or other features thaat incorporaate flashing lights on th he cellphonnes. All perssons shouldd discontinuee use and consult a do octor if anyy of the folllowing sym mptoms occuur: convulssion, eye orr muscle tw witching, looss of awarreness, invvoluntary movements, or disorieentation. To o limit thee likelihood of such sym mptoms, pleease take thee following safety preccautions: - Play at the farthestt distance po ossible from m the screen n. When you play gamess on your ceellphone, yoou may exp perience occcasional disccomfort in your hands,, arms, shouulders, neck, or other paarts of yourr body. Follow these in nstructions to avoid pro oblems suchh as tendinitiis, carpal tuunnel syndro ome, or otheer musculosskeletal diso orders: - Take a miinimum of a 15-minutee break everry hour of game playin ng. - If your haands, wrists, or arms beecome tiredd or sore while playing, stop and reest for severaal hours beffore playing g again. - If you conntinue to haave sore han nds, wrists, oor arms durring or afterr playing, sto top the game and see a doctor. Prrolonged exxposure to music at ffull volumee using the music playyer may daamage yourr hearingg. Set your cellphone’ss volume too it’s lowestt setting prio or to insertinng headpho ones in yourr ears annd adjust thhe volume to t your prefference. On nly use head dphones that at are recom mmended byy TCT M Mobile Limiited and it’s affiliates. • PRIVACY: Please note that you must respeect the lawss and regulations in fo orce in youur jurisdictio on or otherr jurisdictionn(s) where you will use u your ccellphone reegarding taaking photoographs and d recordingg sounds witth your celllphone. Purrsuant to succh laws and d regulation ns, it may bbe strictly forbidden fo too take photographs and//or to record d the voicess of other people or an ny of their ppersonal attrributes, andd reproduce or distributee them, as this t may be considered to be an inv vasion of prrivacy. It is the usser’s sole responsibilit ty to ensurre that priorr authorizattion be obtaained, if neecessary, inn order to reecord privatte or confid dential convversations or o take a ph hotograph oof another person; thee manufacturrer, the selller or vendo or of your ccellphone (iincluding th he operator)) disclaim any a liabilityy which mayy result from m the improp per use of th the cellphon ne. • BATTER RY AND AC CCESSORIIES: Before rem moving the battery from m your celllphone, pleaase make su ure that the cellphone is switchedd off. ns for batterry use: Observe thhe followingg precaution - Do not atttempt to oppen the batteery (due to tthe risk of to oxic fumes and burns).. - Do not puuncture, disaassemble orr cause a shhort-circuit in i a battery, - Do not buurn or disppose of a ussed battery in the garb bage or storre it at tem mperatures above 60°C (140°F). Batteries m must be dispposed of in accordance with locally y applicablee environmeental regulaations. Onlyy use the batttery for thee purpose fo or which it w was designeed. Never use u damagedd batteries or o those nott recommended by TCT T Mobile Liimited and/oor its affiliaates. This syymbol on yoour cellphon ne, the batttery and thee accessoriees means thaat these pro oducts mustt be takeen to collecttion points at a the end off their life: - Municipaal waste dispposal centerrs with speccific bins fo or these item ms of equipm ment - Collecction bins at a points of sale. They will then be reccycled, prev venting subbstances being disposeed of in thee environmeent, so thatt their compponents can be reused. In Europeaan Union coountries: These colleection pointts are accesssible free oof charge. All A products with this siign must bee brought too these collection pointss. In non Eurropean Unioon jurisdictions: Items of equipment with w this sy ymbol are nnot be throw wn into ord dinary bins if your juriisdiction orr your regionn has suitabble recycling g and collecction facilitties; instead d they are too be taken to o collectionn points for tthem to be recycled. In the U United Staates you may lear arn more about CT TIA’s Reccycling Prrogram att www.recycclewirelesspphones.com CAUTION N: RISK OF F EXPLOSIION IF BA ATTERY IS REPLACE ED BY AN N INCORRE ECT TYPE.. DISPOSE OF USED BATTERIE ES ACCOR RDING TO THE INSTR RUCTIONSS • CHARGE ERS Home A.C C./ Travel chargers wiill operate within the temperaturre range off: 0°C (32°F F) to 40°C (104°F). The charggers designed for you ur cellphonne meet wiith the stan ndard for ssafety of information technologyy equipmentt and office equipmentt use. Due to o different applicable eelectrical specificationss, a charger yyou purchased in one jurisdiction n may not work in ano other jurisdiiction. They y should bee used for thhis purpose only. Characterisstics of pow wer supply (depending on the coun ntry): Traveel charger: Input: 90~ ~264V，47 ～63Hz,150 0mA Output: 4.75~5.8V， 400mA Lithium 500 mAh/6550 mAh/750 0 mAh Batteery: • RADIO W WAVES: THIS CEL LLPHONE MEETS TH HE GOVER RNMENT’S S REQUIREMENTS FFOR EXPO OSURE TO RADIO W WAVES. Your cellpphone is a radio transm mitter and reeceiver. It is i designed and manuffactured no ot to exceedd the emissiion limits for exposu ure to radiio-frequenccy (RF) en nergy. Thesse limits are a part off comprehennsive guidellines and esstablish perrmitted leveels of RF en nergy for thhe general population.. The guidellines are baased on stan ndards that w were develo oped by ind dependent sscientific orrganizationss through pperiodic andd thorough h evaluatioon of scien ntific studies. These guidelines include a substantiall safety marrgin designeed to ensuree the safety of o all person ns, regardleess of age an nd health. The expossure standaard for cellp phones em mploys a un nit of meassurement kn known as th he Specificc Absorptionn Rate, orr SAR. Th he SAR liimit set by y public authorities such as th he Federall Communiccations Com mmission off the US G Government (FCC), or by Industryy Canada, is 1.6 W/kgg averaged oover 1 gram m of body y tissue. Teests for SA AR are con nducted usinng standard d operatingg positions w with the cellphone tran nsmitting at its highest certified po ower level iin all tested d frequencyy bands. d at the higghest certified power leevel, the acctual SAR level of thee Although tthe SAR is determined cellphone w while operaating can bee well below w the maxim mum value. This is beecause the cellphone iss designed tto operate at a multiple power leveels so as to o use only the power required to o reach thee network. IIn general, the closer you are to a wireless base statio on antenna,, the lowerr the powerr output of tthe cellphonne. Before a cellphonee model is available for fo sale to th the public, compliancee with nationnal regulatioons and stan ndards mustt be shown. The highest SAR value for this model cellphone when tested is 1.23W/Kg for use at the ear and 1.44 W/Kg for use close to the body.----While there may be differences between the SAR levels of various cellphones and at various positions, they all meet the government requirement for RF exposure. For body-worn operation, the cellphone meets FCC RF exposure guidelines provided that it is used with a non-metallic accessory with the handset at least 1.5 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. Additional information on SAR can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site: http://www.phonefacts.net The World Health Organization (WHO) considers that present scientific information does not indicate the need for any special precautions for use of cellphones. If individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using "hands-free" devices to keep cellphones away from the head and body. (fact sheet n°193). Additional WHO information about electromagnetic fields and public health are available on the following website: http://www.who.int/peh-emf. Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/ TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. For other devices, they bear the following statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference (2) this device must accept any interference received, including interference that may cause undesired operation. Your cellphone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it. As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the device will be compliant with the guidelines when used with headset or usb data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the cellphone at least 1.5 cm away from the body. General information • Website: www.alcatelonetouch.com • Facebook: http://www.facebook.com/alcatelonetouchtribe • Twitter: http://www.twitter.com/Alcateltribeus • Hot Line Number: In the United States, call 877-702-3444 for technical support. On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have. An electronic version of this user guide is available in English and other languages according to availability on our server: www.alcatelonetouch.com Your cellphone is a transceiver that operates on GSM networks with 850 and 1900 MHz bands. (1) Protection against theft Your cellphone is identified by an IMEI (cellphone serial number) shown on the packaging label and in the product’s memory. We recommend that you note the number the first time you use your cellphone by entering *#06# and keep it in a safe place. It may be requested by the police or your operator if your cellphone is stolen. Disclaimer There may be certain differences between the user manual description and the cellphone’s operation, depending on the software release of your cellphone or specific operator services. TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively. Contact your network operator for service availability. 1 You ur mobile ....... 1.1 Keys Navigatioon key Confirm an option (p press the m middle of thee key) Send calll Access too call log (id dle screen) Power onn/off the han ndset (long key -press)) End call Return too idle Left soft key Right sofft key Dial the voicemail number (lonng key -press) From Idlee screen - Short keey-press: en nter zero -Long keey-press: +, "+" are useed for dialing an internaational call. In Edit mode: - Short keey-press: (spacce) (text ediit mode) 0 (Add num mbers) From Idlee screen - Short keey-press: -Press foor twice: In nput P/W, "P P" and "W W" are used for callingg the extensionn In Edit mode: - Short keey-press: acccess the Syymbols tablee -Press then presss : lock kkeypad From Idlee screen - Short keey-press: - Long keey-press: acctivate/deacttivate the vibrator In Edit mode: - Short keey-press: ch hange input methods From Idlee screen - Short keey-press: diial ‘5’ - Long keey-press: sw witch on/offf the torch 1.2 Idle sccreen icons Batteery charge level. Meeeting mode: your phonee vibrates, but b neither rings nor bbeeps. Headdset conneccted. Indo oor mode: your phone rings, but neither vibra ates nor beeeps. Norm mal mode: your phonee rings, but neither vibrrates nor beeeps. Silen nce mode: your phone neither ringgs, beeps nor vibrates. Outddoor mode: your phonee vibrates th hen rings Alarrm clock pro ogrammed. Misssed calls. Roam ming. Leveel of networrk receptionn. Message unread d. Call divert Message full MMSS unread Gettting staarted....... 2.1 Set-upp Removing and installiing the back k cover Removing and installiing the batteery Inserting and removing the SIM card Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, push it and slide it out. one touch 3I6D, two SIM cards can be inserted. is for SIM1, is for SIM2. Inserting and removing the TF card Charging the battery Connect the battery charger to your phone and mains socket respectively. The charging may take about 20 minutes to start if the battery is flat. Be careful not to force the plug into the socket. Make sure the battery is correctly inserted before connecting the charger. The mains socket must be near to the phone and easily accessible (avoid electric extension cables). When using your telephone for the first time, charge the battery fully (approximately 3 hours). You are aadvised to fuully charge the battery ( ). To reduce power connsumption and a energy waste, wheen battery iss fully charrged, discon nnect your charger frrom the plugg; reduce th he backlightt time, etc. The charrge is compllete when thhe animatio on stops. 2.2 Power on your phhone Hold downn the k until thee phone pow key wers on. 2.3 Power off your phhone Hold downn the k from th key he idle screeen. Callls .................. 3.1 Makinng a call Dial the deesired numbber, press th he the incorreect digits byy pressing th he keyy to place th he call. If yo ou make a m mistake, you u can deletee key. To hang upp the call, press the Making ann emergencyy call If your phoone is coverred by the network, diaal emergency number and a press thee key to make ann emergencyy call. This works even n without a S SIM card an nd without typing the PPIN code orr unlockingg the keypadd. 3.2 Callingg your voiceemail You can seee SIM1 voiice or SIM2 2 voice maill in this men nu. 3.3 Receivving a call When youu receive ann incoming call, press the key. key k to talk and then haang up usin ng the 3.4 Availaable functionns during th he call During a call, you cann use your directory, shhort messagees, etc. with hout losing yyour correspondent. o check servvice availability. Contact yoour networkk operator to K....................................................................... STK STK servicce is the toool kit of SIM M card. Thiss phone sup pports the seervice functiion .The speecific itemss depend onn SIM card and networrk. Service menu will be automaatically addeed to the phone menuu when suppported by neetwork and SIM S card. Conntacts....................................................................... Contact your networrk operator to check servicee availability. 5.1 Consullting your contacts To access the directorry from thee idle screenn, press the key an nd select thhe menu. The complete conntacts of bothh SIM1 and SSIM2 are avaiilable in this menu. 5.2 Addingg a contact Select the directory inn which you u wish to crreate a file, press the ico on from the "Optionns", select "New" thenn Muultimedia.......................................................... ........ 6.1 Image browser You can viiew the picttures or imaages throughh this functiion. 6.2 Videoo player to play//pause the vvideo playeer, press Use this fuunction to play video files. You ccan press and too tune volum me; short press or deo. to lastt or next vid 6.3 FM raddio Your phonne is equippped with a radio withh RDS funcctionality. You Y can usse the appliication as a traditional radio with saved chann nels. In FM M radio interface, press to tune volume. and Toools................................................................................ 7.1 Calcullator Press the uup, down, leeft, right and d OK key too select +, -,, ×, ÷ and = respectivelly. Press to delete the t figure. 7.2 Recordder Use this fuunction to record audio files. Thee phone sup pport WAV V. The recorrding file you y stoppedd will be storred in recorrd file list au utomaticallyy. 7.3 World clock time off main citiess in various time zoness. Access thiss menu to view 7.4 Timer Set a time, and the tim mer will rem mind you as soon as thee time run ou ut. 7.5 File m management The phonee provides a certain sp pace for useers to manaage files an nd support tthe memory y card. Thee capacity off the memoory card is selectable. You can use the file manager too convenien ntly managee various dirrectories andd files on th he phone annd the memo ory card. 7.6 Alarm n alarm clocck with snoo oze feature. Your mobiile phone haas a built-in Meessage....................................................................... 8.1 Createe SMS From the m main menu select "Messsaging" to ccreate text message. Yo ou can typee a message send it to a or SIM2 2 directory. You can ty recipient inn either the SIM1 ype a message, and youu're also able to insert a pre-definedd message from "Temp plates". Whhile writing a message, select "Opttions" to acccess all thee messaging options. (acceent) will inccrease the siize of the SM MS, this maay cause mu ultiple SMS Specific letters to bee sent to youur recipient.. 8.2 Createe MMS Your phonne can sendd and receive MMS iin SIM1 or SIM2 whicch enables you to sen nd messagee containing picture, rinng and text. Audio playyer…………………………………… …… Use this fuunction to play audio files. Presss to plaay/pause thee audio play ayer, short press to last oor next audio, in audio player interrface, press and to tune voolume. 10 orr …………… …………… ………………………… ………….. Prrofiles……………… menu, you may m personaalize ringtonnes for diffeerent eventss With this m 11 Seettings.............................................................. .......... From the m main menu,, select the menu iconn and seelect the fu unction of yyour choice in order too customize your telepphone: Call settings, P Phone settin ngs, Displaay settings, Security settings andd Connectionn managem ment. 12 Call log............................................................ ........ You can acccess your call memorry by pressiing key andd fro om the idle screen, or press the select the nu. icon frrom the men In this mennu, you willl see Dialed d call(s), Recceived call((s), Missed call(s), Rejeected call(s)) n, etc. 13 Calendaar................................................................... Once you eenter this menu, there is a monthlly-view caleendar for yo ou to view tthe date; yo ou can go too any day yoou want. 14 Camera… ……………………………………… …….. The phonee is providedd with a camera, whicch supports the photogrraphing funnctions. Roll the phonee to align thee camera too the picturee and then press key y to capture photos. Picctures will be b saved inn the file syystem of thee phone or the memorry card. Yo ou can acceess the optiions after entering thee camera moode. 15 Torch… ………… ………… ………… ………… ………… ……… To light in darkness, you y may acttivate "Torcch" by below w operation ns: ht through iin this interfface; Select to tuurn on/off thhe torch ligh In idle screeen, press annd hold 16 key to acctivate or deeactivate thee Torch lighht. Innput modde ...... messages, thhere are two writing meethods: To write m u to type a text by ch hoosing a leetter or a ssequence off characterss Normal: tthis mode allows you associatedd with a keyy. Press thee key severaal times untiil the desireed letter is hhighlighted.. When youu release thhe key the hiighlight chaaracter is insserted into the t text. modee: this modde speeds up p the writing g of your teext. Write the word byy Predictivee with the C-Star pressing a key betw ween an nd . Prress the key y once and the word w will be modified eachh time you press a key. As you go o on, the woord will keep p changing.. Example: FFor "Yesterrday", presss on the folllowing keyys: 9, 3,7,8,3,7->Yester--> 3,2,9->Y Yesterday keey in edit mode Press: " " (spacce) (text edit mode) 0 (Add nuumbers) Alcatel Mobile Phones Limited Warranty TCT Mobile North America LTD warrants to the original retail purchaser of this wireless device, that should this product or part thereof during normal consumer usage and condition, be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s). Batteries, power adapters, and other accessories sold as in box items are also warranted against defects and workmanship that results in product failure within the first six (6) months period from the date of purchase as shown on your original sales receipt. Such defect(s) will be repaired or replaced (with new or rebuilt parts) and the company’s option without charge for parts or labor directly related to the defect(s). The limited warranty for your wireless device will be voided if any of the following conditions occur: • Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your cellphone is used; • Connection to any equipment not supplied or not recommended by TCT Mobile; • Modification or repair performed by individuals not authorized by TCT Mobile or its affiliates; • Acts of god such as Inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation; • Removal or altering of the wireless devices event labels or serial numbers (IMEI); • Damage from exposure to water or other liquids, moisture, humidity, excessive temperatures or extreme environmental conditions, sand, excess dust and any condition outside the operating guidelines; • Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts. There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCT Mobile or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to commercial loss, to the full extent those damages can be disclaimed by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you. How to obtain Support: Contact the customer care center by calling (877-702-3444) or going to www.alcatelonetouch.com. We have placed many self-help tools that may help you to isolate the problem and eliminate the need to send your wireless device in for service. In the case that your wireless device is no longer covered by this limited warranty due to time or condition we have other options that you may utilize our out of warranty repair options. To obtain hardware repairs or replacement within the terms of this warranty, contact TCT Mobile to get an RMA number, include a copy of the original proof of warranty coverage (e.g. original copy of the dated bill of sale, invoice), the consumer's return address, your wireless carrier’s name, alternate daytime cellphone number, and email address with a complete problem description. Only ship the wireless device. Do not ship the SIM card, memory cards, or any other accessories such as the power adapter. You must properly package and ship the wireless device to the repair center. TCT Mobile is not responsible for wireless devices that do not arrive at the service center. Upon receipt, the service center will verify the warranty conditions, repair, and return your wireless device to the address provided. Troubbleshoooting . Before conntacting the aftersales department, you are adv vised to folllow the insttructions beelow: You are a advised to sw witch off th he cellphonee from time to time to optimize itss performance. You are a advised to fuully charge ( ) the batttery for opttimal operattion. Avoid sto oring large amounts of data in youur cellphonee as this may y affect thee performan nce of your cellphoone. and carry oout the folloowing check ks: My cellphoone will nott switch on Press until the screen comees on Check the e battery chharge level Check the e battery contacts, remo ove and reinnstall your battery, then n turn your cellphone back on My cellphoone has not responded for several minutes Press the key Remove t the battery and a re-inserrt it, then sw witch the celllphone bacck on My screen is difficult to read Clean you ur screen Use your cellphone in i accordancce with the recommend ded conditio ons of use My cellphoone turns offf by itself Check tha at your keyppad is lockeed when youu are not using your cellphone Check the e battery chharge level My cellphoone has a loow level of autonomy Make sur e you respe ected the com mplete charrge timing (minimum 3 hours) After a pa artial chargge, the batteery level inddicator may y not be exaact. Wait foor at least 20 2 minutes after reemoving the charger to o obtain an eexact indicaation My cellphoone will nott charge pro operly Make sur re that your battery is not n completeely discharg ged; If the battery is flaat, it may taake around 20 minnutes to dispplay the batttery chargeer indicator on the screeen Make sur e charging is i carried ou ut under norrmal condittions (0°C - + 40°C) Make sur e your batte ery is inserted. It must bbe inserted before plug gging in thee charger Make sur e you are us sing an Alcatel batteryy and chargeer in the box When abr road, check that the eleectrical currrent is comp patible My cellphoone will nott connect to o a network Try conne ecting in annother locatiion Verify the e network coverage with your opeerator Check wi ith your opeerator that your SIM caard is valid Try select ting the avaailable netw work(s) manuually Try conne ecting at a later time iff the networkk is overloaaded SIM card eerror Make sur e the SIM card has beeen correctlyy inserted Verify wi ith your operator that your SIM ccard is 3V or 1.8V com mpatible; thhe old 5V SIM cards cannott be used Make sur e the chip on o your SIM M card is nott damaged or o scratched make outgooing calls Unable to m Make surre you havee dialled a valid numb ber and preess the key For intern national callls, check thee country annd area cod des Make sure your cellpphone is con nnected to a network, and a that the network is not overloaaded or unavailabble Check yo our subscripttion status with w your opperator (creedit, SIM caard valid, etcc.) Make sur e you have not barred outgoing caalls Unable to rreceive incooming calls Make sur e your cellp phone is switched on annd connecteed to a netw work (check for overloaaded or unavailabble network)) Check yo our subscripttion status with w your opperator (creedit, SIM caard valid, etcc.) Make sur e you have not forward ded incominng calls Make sur e that you have not barrred certain calls The caller's name does not appear when a caall is receiveed Check tha at you have subscribed to this servvice with yo our operatorr Your caller has concealed his/he er number The sound quality of the t calls is not n optimal You can a adjust the volume durin ng a call byy means of th he key Check the e network sttrength I am unablle to use thee features deescribed in tthe manual Check wi ith your opeerator to make sure thatt your subsccription inclludes this seervice Make sur e this featur re does not require an A Alcatel acceessory When I sellect a number from my directory, tthe number is not dialleed Make sur e that you have correcttly recordedd the numbeer in your fille Make sur e that you have selecteed the counttry prefix when calling a foreign coountry I am unablle to add conntact in my directory Make sur re that yourr SIM card d directory is not full; delete som me files or save the fiiles in the producct directory (i.e. your professional l or personal directoriess)--My callers are unable to leave meessages on m my voicemaail Contact y your networkk operator to t check serrvice availab bility I cannot acccess my vooicemail Make sur e your oper rator's voiceemail numbeer is correcttly entered in i "My num mber" Try later i if the netwoork is busy I am unablle to send annd receive MMS Check yo our cellphonne memory available ass it might bee full Contact y your networkk operator to t check serrvice availab bility and ch heck MMS parameterss Verify the e server cennter numberr or your MM MS profile with your operator The serve er center maay be saturaated; try agaain later The iccon is displaayed on my y standby sccreen You have e saved too many short messages oon your SIM M card; deleete some of them or arcchive them in the product meemory "No servicce" is displayyed You are o outside of thhe network coverage arrea I have already enteredd 3 incorrectt PIN codess Contact y your networkk operator to t obtain thee PUK codee (Personal Unblockingg Key) I am unablle to downlooad new filees Check for r free space Delete som me files Check yo our subscripttion status with w your opperator My cellphone is frozen, can't power on Make sure your battery is not completely used up or damaged Remove your battery, remove your SIM card then reinstall them to power on again, if still does not work Hold down # key and press Power on/off key for a while to reset the cellphone ALL User cellphone data: contacts, photos, messages and files, downloaded applications like Java games will be lost permanently. How to make your battery last longer Make sure you followed the complete charge time (minimum 3 hours). After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication. Switch on the backlight upon request. ALCATEL is a trademark of Alcatel‐Lucent and used under license by TCT Mobile Limited. All rights reserved © Copyright 2011 TCT Mobile Limited. TCT Mobile Limited reserves the right to alter material or technical specification without prior notice.
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