TCT Mobile 372 HSUPA/HSDPA/UMTS dualband / GSM quadband mobile phone User Manual IP4582 6033Q QG Eng USA 02 130523 indd

TCT Mobile Limited HSUPA/HSDPA/UMTS dualband / GSM quadband mobile phone IP4582 6033Q QG Eng USA 02 130523 indd

Contents

Confidential_ExhiExhibit09.IP4582_6033Q_QG_USA_23_05_13 V3.pdf

1
English - CJB32T1ALAAA
Quick Start Guide
For more information about how to use the cellphone, please go
to www.alcatelonetouch.com to download complete user manual.
Also on our website you can find helpful FAQs, realize software
upgrade, etc.
Thank you for buying Alcatel ONE TOUCH 6033Q. We hope you will
enjoy your high-quality mobile communication experience.
Important:
Your phone is a unibody device, so the back cover and battery are
not removable.
If your phone isn’t working normally, try to restart it by pressing
and holding the Power key for at least 7 seconds until the startup
screen appears.
If your phone develops a serious error and can’t be restored by
restarting it, you may need to restore factory settings by pressing
and holding the Power key and Volume up key until the startup
screen appears. Press the Volume up/down key to select “factory
reset” in the system recovery menu and finally press the Power
key to confirm.
Note: Please take care when performing such operations because
they will erase personalized settings and data saved in your phone,
such as SMS, Contacts, Music, etc.
6033Q
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Table of contents
1 Your mobile ..................................................................... 3
2 Text input ...................................................................... 14
3 Phone call ...................................................................... 15
4 People ............................................................................ 17
5 Messaging....................................................................... 18
6 Email .............................................................................. 19
7 Getting connected ........................................................ 20
8 Locate my location using GPS satellites ......................23
9 Data backup .................................................................. 23
10 Factory data reset ....................................................... 24
11 Applications & Internal storage .................................. 24
12 Making the most of your phone .................................. 25
Safety and use ......................................................................... 27
General information .............................................................. 34
Alcatel onetouch limited warranty ...................................... 35
Troubleshooting...................................................................... 36
1 Your mobile ..................
1.1 Keys and connectors
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker
is in use.
micro-USB/headset
adapter connector
Power key
Back key
Front camera
Home key
Recent
apps key
Touch screen
www.sar-tick.com
This product meets applicable
national SAR limits of 1.6 W/kg. The
specific maximum SAR values can be
found in the RADIOWAVES section
of this user guide.
When carrying the product or using
it while worn on your body, either
use an approved accessory such as
a holster or otherwise maintain a
distance of 1.0 cm from the body to
ensure compliance with RF exposure
requirements.Note that the product
may be transmitting even if you are
not making a phone call.
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Volume up SIM card slot
Volume down
Camera
Camera Flash/
Flashlight
Recent apps key
• Displays recently used apps list, touch app in list to
open app. To remove an app from list drag app to left
or right side.
• Touch and hold: As Menu key, touch and hold it to
access Wallpaper, Manage apps and Settings.
Home key
• While on any application or screen, touch to return
to the Home screen.
Back key
• Touch to go back to the previous screen or to close
a dialog box, options menu, the notification panel, etc.
These keys are visible when the screen lights up.
Power key
• Press: Lock the screen/Light up the screen
• Press and hold: Show the pop-up menu to select from
Power off/Reboot/Airplane mode/Ringer Mode.
Press and hold: Power on
• Press and hold Power key and Volume down key to
capture a screenshot.
• Press to mute the ringtone when there’s an incoming
call.
• Press for more than 7 seconds to restart phone.
Volume keys
• In call mode adjusts the earpiece or headset volume.
• In Music/Video/Streaming mode adjusts the media
volume.
• In general mode adjusts the ring tone volume.
• Mutes the ringtone of an incoming call.
• In Camera mode use to zoom in and zoom out when
taking a photo or recording video.
• Press to light up a dim screen during a call.
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1.2 Getting started
1.2.1 Set-up
Inserting or removing the SIM card
You must insert your SIM card to make phone calls. Please power off
your phone before inserting or removing the SIM card.
Insert the SIM card into the slot with the chip facing downwards until
it is locked. To remove it, gently push the SIM card until it is unlocked.
Installing the SIM
Removing the SIM
Connecting or removing the headset
You must plug the headset adapter into your phone before
connecting the headset.
To connect the headset, plug the headset adapter into the micro-
USB/headset adapter connector of your phone, then plug the headset
into the adapter jack.
To remove the headset, unplug the headset and the adapter.
Charging the battery
Connect the battery charger to your phone and outlet respectively.
The charging status icon will not show if your battery
is consumed. To reduce power consumption and energy
waste, when battery is fully charged disconnect your
charger from the plug; switch off Wi-Fi, GPS, Bluetooth or
background-running applications when not in use; reduce
the backlight time, etc.
Removing the headset
Connecting the headset
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1.2.2 Power on your phone
Hold down the Power key until the phone powers on, it will take a
few seconds before the screen lights up.
Set up your phone for the first time
The first time you power on the phone, you should set following
options: language, date & time, Google account, Google location, etc.
If you power on your phone with no SIM card inserted, you will see
a screen giving you the option to connect to a Wi-Fi network to sign
into your Google account and to use some features.
1.2.3 Power off your phone
Hold down the Power key from the Home screen until the Phone
options appear, select Power off.
1.3 Home screen
You can bring all your favorite and most frequently used items
(applications, shortcuts, folders and widgets) to your Home Screen
for quick access. Touch the Home key to switch to Home screen
from any screen.
Status bar
• Status/Notification indicators
• Touch and drag down to open the
notification panel.
Application tab
• Touch to open applications menu.
Search bar
• Touch n to enter text search
screen.
• Touch o to enter voice search
screen.
Favorite tray applications
• Touch to enter the application.
• Touch and hold to move or change
applications.
You can bring all your favorite and most frequently used items
(applications, shortcuts, folders and widgets) to your Home Screen
for quick access. Touch the Home key to switch to Home screen
from any screen.
1.3.1 Using the touchscreen
Touch
To access an application, touch it with your finger.
Touch and Hold
Touch and hold the home screen to access the available options for
setting wallpaper.
Drag
Place your finger on any item to drag it to another location.
Slide/Swipe
Slide/swipe your finger up and down and left to right to scroll
through screens, applications, images, web pages, etc.
Flick
Flick your finger across screen to move through screens faster.
Pinch/Spread
Place your index finger and thumb on the screen surface and draw
them apart or together to scale an element on the screen.
Rotate
Automatically change the screen orientation from portrait to landscape
by turning the phone sideways to have a better view.
1.3.2 Status bar
From status bar, you can view both phone status (to the right side)
and notification information (to the left side).
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Status icons
GPRS connected Receiving location data
from GPS
GPRS in use Roaming
EDGE connected No SIM card inserted
EDGE in use Vibrate mode
3G connected Ringer is silenced
3G in use Phone microphone
is mute
HSPA (3G+) connected Battery is very low
HSPA (3G+) in use Battery is low
Connected to a Wi-Fi
network
Battery is partially
drained
Bluetooth® is on Battery is full
Connected to a
Bluetooth® device Battery is charging
Airplane mode Headset connected
Alarm is set No signal (gray)
GPS is on Signal strength (blue)
Notification icons
New text or
multimedia message Missed call
Problem with SMS or
MMS delivery Call on hold
New Google Talk
message Call forwarding is on
New voicemail Uploading data
Upcoming event Downloading data
Data is synchronizing Download finished
Song is playing Select input method
Screenshot error An open Wi-Fi network
is available
USB tethering is on Phone is connected via
USB cable
Portable Wi-Fi hotspot
is on Radio is on
Screenshot captured System update available
Carrier data use
threshold approaching
or exceeded
Connected to VPN
Call in progress Disconnected from
VPN
Call in progress using
Bluetooth® headset
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Notification panel
Touch and drag down the Status bar to open the notification panel.
Touch and drag up to close it. From the Notification panel you can
open items and other reminders indicated by notification icons or
view wireless service information.
Quick settings bar
• Touch to enable/disable functions or
change modes.
• Slide left and right to view more.
Touch a notification and slide it to left or right side to delete.
Touch the icon to clear all event–based notifications (other
ongoing notifications will remain).
Touch the Settings icon to access Settings.
1.3.3 Search bar
The phone provides a Search function which can be used to locate
information within applications, the phone or the web.
1.3.4 Lock/Unlock your screen
To protect your phone and privacy, you can lock the phone screen by
creating a variety of patterns, PIN or password etc.
1.3.5 Personalize your Home screen
Add
Touch the application tab , touch and hold an application or a
widget to activate the Move mode, and drag the item to any Home
screen.
Reposition
Touch and hold the item to be repositioned to activate the Move
mode, drag the item to the desired position and then release. You
can move items both on the Home screen and the Favorite tray. Hold
the icon on the left or right edge of the screen to drag the item to
another Home screen.
Remove
Touch and hold the item to be removed to activate the Move mode,
drag the item up to the Remove icon and release after the item
turns red.
Create folders
To improve the organization of items (shortcuts or applications) on
the Home screen and the Favorite tray, you can add them to a folder
by stacking one item on top of another. To rename a folder, open it,
touch the folder’s title bar to input the new name.
Wallpaper customization
Touch and hold an empty area or touch Settings\Display, then
touch Wallpaper on the Home screen to customize wallpaper.
1.3.6 Application tab
Touch from the Home screen to enter applications menu.
To return to the Home screen, touch the Home key.
Consult recently-used applications
To view recently-used applications touch the Recent apps key.
Touch an app in list to open application. To remove an app from list
drag app to left or right side.
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1.3.7 Volume adjustment
You can set ringer, media and phone ringtone volume to your
preference by pressing Volume up/down key or touching Settings/
Audio profiles.
1.4 Applications and widgets list
This menu contains all pre-embedded and newly installed applications
and widgets.
To access the menu, touch from the Home screen. To return to
the Home screen, touch the Home key or the Back key.
Touch the icon to access the Google Play Store.
2 Text input .....................
2.1 Using Onscreen Keyboard
Onscreen Keyboard settings
Touch from the Home screen, select Settings\Language &
input. In text mode select on the top right of text screen, a series
of settings are available for your selection.
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the Onscreen Keyboard
orientation. You can also adjust it by changing the settings (Touch
Settings\Display\Orientation).
2.1.1 Android keyboard
Touch to switch
between symbol
and numeric
keyboard.
Touch & hold, then
select to enter
symbols/emoticons.
Touch to enter
text or numbers.
Touch & hold
to show input
options;
When Wi-Fi or
data connection is
on, touch to enter
voice input.
Touch to switch
between "abc/
Abc" mode.
Touch & hold to
switch between
"abc/ABC" mode.
2.2 Text editing
You can edit the text you have entered.
• Touch and hold or double-tap within the text you would like
to edit.
• Drag the tabs to change the high-lighted selection.
• Following options will show: Select all , Cut , Copy
and Paste .
• Touch the icon to confirm.
3 Phone call ...............
3.1 Placing a call
You can easily launch a call using phone. Touch Application tab from
the Home screen and select Phone.
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Touch and hold to
access voicemail
Slide to access Call
log and Contacts.
Touch to access
Speed Dial,
People, Settings
Touch to find
contacts
Enter the desired number from the dial pad or select a contact from
Contacts or Call log by sliding or touching tabs, then touch
to place the call.
The number you entered can be saved to Contacts by touching
and touching Add to contacts.
If you make a mistake, you can delete the incorrect digit(s) by
touching .
To hang up a call, touch or the Power key.
3.2 Answering or rejecting a call
When you receive a call
• Slide the icon rightward to answer;
• Slide the icon leftward to reject;
• Slide the icon upward to reject the call by sending a preset
message.
To mute the incoming calls, press the Volume up/down key or turn
the phone face down, if Turn over to mute is activated. To activate
touch Phone\Settings\Other settings\Turn over to mute.
3.3 Consulting your call memory
You can access your call memory by touching from the Dial
screen. Use call category menu bar to view call history by Incoming
calls, Outgoing calls and Missed calls.
3.4 Speed dial settings
You can access Speed dial setting screen by touching and selecting
Speed dial from Dial screen, then assign contacts to dial pad keys
2-9 for speed dialing.
4 People .....................
View, create contacts and synchronize contacts with your Gmail
contacts or other web applications.
4.1 Adding a contact
Touch Application tab on the Home screen, select People app, then
touch the icon in the contact list to create a new contact.
4.2 Importing, exporting and sharing
contacts
From Contacts screen, touch to open options menu, touch
Import/Export, then select to import/export contacts from/to SIM
card, Phone, Phone storage, Accounts, etc.
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To import/export a single contact from/to SIM card, choose an
account and target SIM card, select the contact you want to import/
export, and touch the icon to confirm.
To import/export all contacts from/to SIM card, choose an account
and target SIM card, select and touch the icon to confirm.
You can share a single contact or contacts with others by sending the
contact's vCard to them via Bluetooth, Gmail, etc.
Touch a contact you want to share, touch and Share from contact
details screen, then select the application to perform this action.
4.3 Synchronizing contacts in multiple
accounts
Contacts, data or other information can be synchronized from
multiple accounts, depending on the applications installed on your
phone.
5 Messaging ................
You can create, edit and receive SMS and MMS with this phone.
To access this feature, touch Application tab from the Home screen,
then select Messaging.
All messages you receive or send out can be saved in
phone memory or SIM card. To view the SMS messages
stored in SIM card, touch from Messaging screen, then
touch Settings\Manage SIM messages.
5.1 Write message
On message list screen, touch the new message icon to write text/
multimedia messages.
Touch to create a new message
Touch to search in all messages
• Touch to view the whole message
thread.
• Touch & hold to activate the
delete mode. Touch to choose the
message(s) you want to delete, and
touch the trash bin to confirm.
Sending a text message
Enter the mobile phone number of the recipient on To bar or touch
to add recipients, touch Type to compose bar to enter the text
of the message. When finished, touch to send the text message.
An SMS of more than 160 characters will be charged as
several SMS. Specific letters (accent) will also increase the
size of the SMS, this may cause multiple SMS to be sent to
your recipient.
Sending a multimedia message
MMS enables you to send video clips, images, photos, animations,
slides and audio to other compatible phones and e-mail addresses.
An SMS will be converted to MMS automatically when media files (image,
video, audio, slides, etc.) are attached or Subject or email addresses are
added.
6 Email .......................
In addition to your Gmail account, you can also set-up external POP3
or IMAP email accounts with your phone.
To access this function, touch Application tab from Home screen,
then select Email.
An email wizard will guide you through the steps to set-up an email
account.
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• Enter the email address and password of the account you want to
set-up and touch Next.
• If the account you entered is not provided by your service provider,
you will be prompted to go to the email account settings screen
to enter settings manually. Or you can touch Manual setup to
directly enter the incoming and outgoing settings for the email
account you are setting up.
• Enter the account name and display name in outgoing emails.
• To add another email account, you can touch and Settings.
Touch Add account on the right of the title to create.
To create and send emails
• Touch the icon from Inbox screen.
• Enter recipient(s) email address(es) in To field.
• If necessary, touch and touch Add Cc/Bcc to add a copy or a
blind copy to the message.
• Enter the subject and the content of the message.
• Touch , touch Attach file to add an attachment.
• Finally, touch to send.
• If you do not want to send the mail right away, you can touch and
Save draft or touch Back key to save a copy.
7 Getting connected .......
To connect to the Internet with this phone, you can use GPRS/
EDGE/3G networks or Wi-Fi, whichever is most convenient.
7.1 Connecting to the Internet
7.1.1 GPRS/EDGE/3G
The first time you turn on your phone with SIM card inserted, it will
automatically configure network service: GPRS, EDGE or 3G. If the
network is not connected, you can touch on notification panel.
To check the network connection you are using, touch Application
tab on the Home screen, then touch Settings\More...\Mobile
networks\Access Point Names or Network operators.
7.1.2 Wi-Fi
Using Wi-Fi, you can connect to the Internet when your phone is
within range of a wireless network. Wi-Fi can be used on the phone
even without a SIM card inserted.
To turn Wi-Fi on and connect to a wireless network
• Touch on notification panel to get to Settings.
• Touch the switch beside Wi-Fi to turn on/off Wi-Fi.
• Touch Wi-Fi, detailed information of all detected Wi-Fi networks
is displayed in the Wi-Fi networks section.
• Touch a Wi-Fi network to connect to it. If the network you selected
is secured, you are required to enter a password or other credentials
(contact network operator for details). When finished, touch Connect.
7.2 Browser ....................................
Using Browser, you can enjoy surfing the Web.
To access this function, touch Application tab from Home screen,
then touch Browser.
To go to a web page
On Browser screen, touch the URL box at the top, enter the address
of the web page, then touch to confirm.
7.3 Connecting to a computer
With the USB cable, you can transfer media files and other files
between internal storage and computer.
Before using MTP or PTP you should firstly mark USB debugging
via Settings\Development\USB debugging.
To connect your phone to the computer:
• Use the USB cable that came with your phone to connect the phone
to a USB port on your computer. You will receive a notification that
the USB is connected.
•
If you use MTP or PTP, your phone will be automatically connected.
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For the operating system Windows XP or lower, you
should download and install Windows Media Player 11 on
your computer from the following link: http://windows.
microsoft.com/zh-CN/windows/download-windows-
media-player.
To locate the data you have transferred or downloaded in
the internal storage:
• Touch Application tab from the Home screen to open the
applications list.
• Touch File Manager.
All data you have downloaded is stored in File Manager, where you
can view media files (videos, photos, music and others), rename files,
install applications into your phone, etc.
7.4 Sharing your phone's mobile data
connection
You can share your phone's mobile data connection with a single
computer via a USB cable (USB tethering) or with up to eight devices
at once by turning your phone into a portable Wi-Fi hotspot.
To turn on USB tethering or Portable Wi-Fi hotspot
• Touch on notification panel to get to Settings.
• Touch More...\Tethering & portable hotspot.
• Mark the checkbox of USB tethering or Portable Wi-Fi
hotspot to activate this function.
These functions may incur additional network charges
from your network operator. Extra fees may also be
charged in roaming areas. You can check data usage by
touching Settings\Data usage.
8 Locate my location
using GPS satellites
To activate your phone’s global positioning system (GPS) satellite receiver:
• Touch on notification panel to get to Settings.
• Touch Location services\GPS satellites
• Mark the checkbox
Find your location by opening Maps:
Use your phone’s GPS satellite receiver to pinpoint your location
within an accuracy as close as a few miles (“street level”). The process
of accessing the GPS satellite and setting your phone's precise location
for the first time will require up to 5 minutes. You will need to stand
in a place with a clear view of the sky and avoid moving. After this, GPS
will only need 20-40 seconds to identify your precise location. Then
you can start the navigation to find the target location.
9 Data backup .................
This phone enables you to back up your phone’s settings and other
application data to Google Servers with your Google Account.
If you replace your phone, the settings and data you’ve backed up
are restored onto the new phone the first time you sign in with
your Google Account.
To activate this function:
• Touch on notification panel to get to Settings.
• Touch Backup and reset\Back up my data to mark the checkbox.
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With this function activated, a wide variety of settings and data
are backed up, including your Wi-Fi passwords, bookmarks, a list
of the applications you’ve installed, the words you’ve added to the
dictionary used by the onscreen keyboard, and most of the settings
that you configure with the Settings application. If you deactivated this
option, you stop backing up your settings and any existing backups
are deleted from Google Servers.
10 Factory data reset
To activate factory data reset:
• Touch on notification panel to get to Settings
• Touch Backup and reset\Factory data reset
• Touch Reset phone\Erase everything
Phone reset will erase all of your personal data from internal phone
storage, including information about your Google Account, any other
accounts, your system and application settings, and any downloaded
applications. Resetting the phone does not erase any system software
updates you’ve downloaded. If you reset the phone in this way, you’re
prompted to re-enter the same kind of information as when you
first started Android.
When you are unable to power on your phone, there is another way
to perform a factory data reset by pressing the Volume up key and
the Power key at same time until the screen lights up. You will be
prompted for language, use volume up and down keys to navigate up
and down, press power button to enter selection. The next screen
will offer various options, select wipe data/factory reset.
11 Applications &
Internal storage ....
11.1 Applications
With this phone, some built-in Google applications and other third
party applications are available for your convenience.
With the built-in applications, you can
• Communicate with contacts
• Exchange messages or emails with contacts
• Track your location, view traffic situations, search for locations and
get navigation information to your destination
• Download more applications from Google Play Store and more
For more information about these applications, please check user
manual online: www.alcatelonetouch.com.
11.2 Internal storage
Touch Settings\Storage to display the amount of internal phone
storage used by the operating system, its components, applications
(including those you downloaded), permanent and temporary data.
All music, pictures, applications, and files will be saved in internal
phone storage.
If a warning message comes up saying that phone memory
is limited, you are required to free up space by deleting
some unwanted applications, downloaded files, etc.
12 Making the most of
your phone..............
You can download software upgrades for free from our website
(www.alcatelonetouch.com).
12.1 ONE TOUCH Manager
ONE TOUCH Manager includes:
• Contacts
It allows you to back up contact entries so that you don't have
to worry about losing, breaking, switching phones or changing
service providers.
• Messages
All of your messages are easily accessible and well-organized.
• Photos
It allows you to easily import photos from PC and organizes phone
photos in different albums for better management.
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• Videos
It allows you to insert video files from PC for playback and upload
to phone folders.
• Music
It allows you to quickly search your favorites in PC, manage your
Library and enjoy an easy-to-use music player.
• Application
It allows you to import downloaded mobile applications and have
them installed into your phone upon synchronization.
• File
It allows you to organize phone files with just a few clicks, in your
preferred location.
• Sync
It allows you to synchronize the Contacts and Calendar in
Outlook/ Outlook Express and phone.
Supported Operating Systems
Windows® XP/Vista/7
12.2 Upgrade
You can use ONE TOUCH Upgrade tool or FOTA Upgrade tool to
update your phone's software.
12.2.1 ONE TOUCH Upgrade
Download ONE TOUCH Upgrade from ALCATEL ONE TOUCH
website (www.alcatelonetouch.com) and install it on your PC.
Launch the tool and update your phone by following the step by step
instructions (refer to the User Guide provided together with the
tool). Your phone’s software will now have the latest software.
We recommend you backup your personal data using ONE
TOUCH Manager before upgrading, you may lose
information during upgrade process.
12.2.2 FOTA Upgrade
Using FOTA Upgrade tool you can update your phone's software.
To access System Updates, please open notification panel and
touch , then press About phone\System updates and
Settings\About phone\System updates. Or you can directly
touch System Updates on application list directly. Touch Check
for updates and the phone will search for the latest software. If
you want to update the system touch the button Download, after
download is complete touch Install to complete the upgrade. Now
your phone's software will have the latest version.
You should turn on data connection before searching for updates.
Settings for auto-check intervals and reminders about upgrades are
also available once you restart the phone.
If you have chosen auto-check, when the system discovers the new
version, the icon will appear in the status bar. Touch the notification
to access the System Updates directly.
Safety and use .....................
We recommend that you read this chapter carefully before using your
mobile phone. The manufacturer disclaims any liability for damage,
which may result as a consequence of improper use or use contrary
to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving
a vehicle constitutes a real risk, even when the hands-free kit is
used (car kit, headset...), drivers are requested to refrain from using
their mobile phone when the vehicle is not parked. Check the laws
and regulations on the use of wireless mobile phones and their
accessories in the areas where you drive. Always obey them. The use
of these devices may be prohibited or restricted in certain areas.
When driving, do not use your mobile phone and headphone to listen
to music or to the radio. Using a headphone can be dangerous and
forbidden in some areas.
When switched on, your mobile phone emits electromagnetic waves
that can interfere with the vehicle’s electronic systems such as ABS
anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your mobile phone on top of the dashboard or
within an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure
that the car’s electronic devices are shielded from mobile phone
RF energy.
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28 29
• CONDITIONS OF USE:
You are advised to switch off the mobile phone from time to time to
optimize its performance.
Remember to abide by local authority rules of mobile phone use
on aircrafts.
Operational Warnings: Obey all posted signs when using mobile
devices in public areas.
Follow Instructions to Avoid Interference Problems: Turn off your
mobile device in any location where posted notices instruct you to
do so. In an aircraft, turn off your mobile device whenever instructed
to do so by airline staff. If your mobile device offers an airplane mode
or similar feature, consult airline staff about using it in flight.
Switch the mobile phone off when you are in health care facilities,
except in designated areas. As with many other types of equipment
now in regular use, mobile phones can interfere with other electrical or
electronic devices, or equipment using radio frequency.
Switch the mobile phone off when you are near gas or flammable
liquids. Strictly obey all signs and instructions posted in a fuel
depot, gas station, or chemical plant, or in any potentially explosive
atmosphere.
When the mobile phone is switched on, it should be kept at least 15
cm from any medical device such as a pacemaker, a hearing aid or
insulin pump. In particular when using the mobile phone you should
hold it against the ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about using
your mobile device with your implantable medical device, consult
your healthcare provider.
To avoid hearing impairment, answer the call before holding your
mobile phone to your ear. Also move the handset away from your
ear while using the “hands-free” option because the amplified volume
might cause hearing damage.
It is recommended to have proper supervision while small children use
your mobile phone.
When replacing the cover please note that your mobile phone may
contain substances that could create an allergic reaction.
Always handle your mobile phone with care and keep it in a clean
and dust-free place.
Do not allow your mobile phone to be exposed to adverse weather
or environmental conditions (moisture, humidity, rain, infiltration of
liquids, dust, sea air, etc.). The manufacturer’s recommended operating
temperature range is -10°C (14°F) to +55°C (131°F) (the max value
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile phone’s display may be
impaired, though this is temporary and not serious.
Do not open or attempt to repair your mobile phone yourself.
Do not drop, throw or try to bend your mobile phone.
Do not use the mobile phone if the glass made screen, is damaged,
cracked or broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are
recommended by TCT Mobile Limited and its affiliates and are
compatible with your mobile phone model.TCT Mobile Limited and
its affiliates disclaim any liability for damage caused by the use of
other chargers or batteries.
Your mobile phone should not be disposed of in a municipal waste.
Please check local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all
important information stored in your mobile phone.
Some people may suffer epileptic seizures or blackouts when
exposed to flashing lights, or when playing video games. These
seizures or blackouts may occur even if a person never had a
previous seizure or blackout. If you have experienced seizures or
blackouts, or if you have a family history of such occurrences, please
consult your doctor before playing video games on your mobile
phone or enabling a flashing-lights feature on your mobile phone.
Parents should monitor their children’s use of video games or other
features that incorporate flashing lights on the mobile phones. All
persons should discontinue use and consult a doctor if any of the
following symptoms occur: convulsion, eye or muscle twitching,
loss of awareness, involuntary movements, or disorientation. To limit
the likelihood of such symptoms, please take the following safety
precautions:
- Play at the farthest distance possible from the screen.
When you play games on your mobile phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or other
parts of your body. Follow these instructions to avoid problems such as
tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker
is in use.
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30 31
• PRIVACY:
Please note that you must respect the laws and regulations in force
in your jurisdiction or other jurisdiction(s) where you will use your
mobile phone regarding taking photographs and recording sounds
with your mobile phone. Pursuant to such laws and regulations,
it may be strictly forbidden to take photographs and/or to record
the voices of other people or any of their personal attributes, and
reproduce or distribute them, as this may be considered to be an
invasion of privacy.
It is the user’s sole responsibility to ensure that prior authorization
be obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the
manufacturer, the seller or vendor of your mobile phone (including
the operator) disclaim any liability which may result from the
improper use of the mobile phone.
• BATTERY AND ACCESSORIES:
Before removing the battery from your mobile phone, please make
sure that the mobile phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic
fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in the garbage or store
it at temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your mobile phone, the battery and
the accessories means that these products must be
taken to collection points at the end of their life:
- Municipal waste disposal centers with specific bins
for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in
the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products
with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and
collection facilities; instead they are to be taken to collection points
for them to be recycled.
In the United States you may learn more about CTIA’s Recycling
Program at www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED
BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES
ACCORDING TO THE INSTRUCTIONS
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature
range of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone meet with the
standard for safety of information technology equipment and office
equipment use. Due to different applicable electrical specifications, a
charger you purchased in one jurisdiction may not work in another
jurisdiction. They should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240 V, 50/60 Hz, 200 mA
Output: 5 V, 1A
Battery: Lithium 1800 mAh
• RADIO WAVES:
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR
EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed
not to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields) recommended by international guidelines. The
guidelines were developed by an independent scientific organization
(ICNIRP) and include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit for
mobile devices is 1.6 W/kg.
Tests for SAR are conducted using standard operating positions with
the device transmitting at its highest certified power level in all tested
frequency bands. The highest SAR values under the ICNIRP guidelines
for this device model are:
Maximum SAR for this model and conditions under which
it was recorded.
Head SAR WLAN 2.4 GHz 0.76 W/kg
Body-worn SAR PCS 1900 1.37 W/kg
During use, the actual SAR values for this device are usually well
below the values stated above. This is because, for purposes of system
efficiency and to minimize interference on the network, the operating
power of your mobile device is automatically decreased when full
power is not needed for the call. The lower the power output of the
device, the lower its SAR value.
Body-worn SAR testing has been carried out at a separation distance
of 1.0 cm. To meet RF exposure guidelines during body-worn
operation, the device should be positioned at least this distance
away from the body. If you are not using an approved accessory
ensure that whatever product is used is free of any metal and that
it positions the phone the indicated distance away from the body.
Organizations such as the World Health Organization and the
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US Food and Drug Administration have stated that if people are
concerned and want to reduce their exposure they could use a
hands-free device to keep the phone away from the head and body
during phone calls, or reduce the amount of time spent on the phone
For more information you can go to www.alcatel-mobilephones.com
Additional information about electromagnetic fields and public health
are available on the following site: http://www.who.int/peh-emf.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there
is no guarantee that interference to radio or television reception,
which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
For the receiver devices associated with the operation of a licensed
radio service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the condition that this device does not cause harmful
interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in
positions other than against your ear. In such circumstances the
device will be compliant with the guidelines when used with headset
or usb data cable. If you are using another accessory ensure that
whatever product is used is free of any metal and that it positions the
mobile phone at least 10 mm away from the body.
• LICENSES
The Bluetooth® word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks by
TCT Mobile Limited and its affiliates is under license.
Other trademarks and trade names are those of their
respective owners.
ONE TOUCH 6033Q
Bluetooth® QD ID B020261
TouchPal™ and CooTek™ are trademarks of
Shanghai HanXiang (CooTek)Information Technology
Co., Ltd. and/or its Affiliates.
The Wi-Fi Logo is a certification mark of the Wi-Fi
Alliance.
Your device uses non-harmonised frequency and
is intended for use in all European countries. The
WLAN can be operated in the EU without restriction
indoors, but cannot be operated outdoors in France.
Google, the Google logo, Android, the Android logo,
Google Search
TM
, Google Maps
TM
, Gmail
TM
, YouTube,
Android Market, Google Latitude
TM
and Google Talk
TM
are trademarks of Google Inc.
You have purchased a product which uses the open source (http://
opensource.org/) programs mtd, msdosfs, netfilter/iptables and initrd in
object code and other open source programs licensed under the GNU
General Public License and Apache License.
We will provide you with a complete copy of the corresponding source
codes upon request within a period of three years from the distribution
of the product by TCT.
You may download the source codes from http://sourceforge.net/
projects/alcatel/files/. The provision of the source code is free of charge
from internet.
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34 35
Hearing Aid Compatibility
Your mobile phone is rated: «For Hearing Aid», to assist hearing
device users in finding mobile phones that may be compatible with
their hearing devices.
This device is HAC M3/T3 compatible. Reference ANSI C63.19-2007
For more information please refer to «Hearing Aid Compatibility
with Mobile Phones» leaflet or visit our website http://www.
alcatelonetouch.com
FCC ID: RAD372
General information .......
• Website: www.alcatelonetouch.com
• Facebook: http://www.facebook.com/alcatelonetouchusa
• Twitter: http://www.twitter.com/alcatel1touch
• Hot Line Number: In the United States, call 877-702-3444 for
technical support.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English and other
languages according to availability on our server: www.alcatelonetouch.com
Your telephone is a transceiver that operates on GSM in quad-band
with 850/900/1800/1900 MHz or UMTS in dual band with 850/1900
MHz.
Protection against theft (1)
Your mobile phone is identified by an IMEI (mobile phone serial
number) shown on the packaging label and in the product’s memory.
We recommend that you note the number the first time you use
your mobile phone by entering *#06# and keep it in a safe place.
It may be requested by the police or your operator if your mobile
phone is stolen.
Disclaimer
There may be certain differences between the user manual
description and the mobile phone’s operation, depending on the
software release of your mobile phone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences,
if any, nor for their potential consequences, which responsibility shall
be borne by the operator exclusively.
(1) Contact your network operator to check service availability.
Alcatel Onetouch Limited
Warranty ............................
TCT Mobile Inc. warrants to the original retail purchaser of this
wireless device that should this product or part thereof during normal
consumer usage and condition be proven to be defective in material
or workmanship that results in product failure within the first twelve
(12) months from the date of purchase as shown on your original sales
receipt from an authorized sales agent. Such defect(s) will be repaired
or replaced (with new or rebuilt parts) at the company’s option
without charge for parts or labor directly related to the defect(s).
Power adapters and other accessories sold as in box items are also
warranted against defects and workmanship that results in product
failure within the first six (6) months period from the date of purchase
as shown on your original sales receipt. Such defect(s) will be repaired
or replaced (with new or rebuilt parts) at the company’s option
without charge for parts or labor directly related to the defect(s).
The limited warranty for your wireless device will be voided if any of
the following conditions occur:
• Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your phone is used;
• Connection to any equipment not supplied or not recommended
by TCT Mobile;
• Changes to the device operating system by the user or third party
applications;
• Modification or repair performed by individuals not authorized by
TCT Mobile or its affiliates;
• Acts of god such as Inclement weather, lightning, power surges, fire,
humidity, infiltration of liquids or foods, chemical products, download
of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless devices event labels or serial
numbers (IMEI);
• Damage from exposure to water or other liquids, moisture, humidity,
excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines;
• Defects in appearance, cosmetic, decorative or structural items such
as framing and non-operative parts.
• Damage as result of physical abuse.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shall TCT Mobile or any of
its affiliates be liable for incidental or consequential damages of any
nature whatsoever, including but not limited to commercial loss, to
the full extent those damages can be disclaimed by law. Some states
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36 37
do not allow the exclusion or limitation of incidental or consequential
damages, or limitation of the duration of implied warranties, so the
preceding limitations or exclusions may not apply to you.
How to obtain Support: Contact the customer care center by calling
(877-702-3444) or go to www.alcatelonetouch.com to get warranty
instructions. We have placed many self-help tools that may help you
to isolate the problem and eliminate the need to send your wireless
device in for service. In the case that your wireless device is no longer
covered by this limited warranty due to time or condition we have
other options that you may utilize.
How to obtain Hardware Service within the terms of this warranty:
Create a user profile (alcatel.finetw.com) and then create an RMA for
the defective device. Ship the device with a copy of the original proof
of purchase (e.g. original copy of the dated bill of sale, invoice) with the
owner’s return address (No PO Boxes accepted), wireless carrier’s
name, alternate daytime phone number, and email address with a
complete problem description. Only ship the device. Do not ship the
memory cards, or any other accessories such as the power adapter.
You must properly package and ship the device to the repair center.
TCT Mobile is not responsible for devices that do not arrive at the
service center or are damaged in transit. Insurance is recommended
with proof of delivery. Upon receipt, the service center will verify the
warranty conditions, repair, and return your device to the address
provided in the RMA. Check the warranty repair status by going
online with the RMA number on web portal.
Troubleshooting...................
Before contacting the service center, you are advised to follow the
instructions below:
• You are advised to fully charge ( ) the battery for optimal
operation.
• Avoid storing large amounts of data in your phone as this may
affect its performance.
• Use Factory date reset and the upgrade tool to perform phone
formatting or software upgrading (to reset factory data, hold down
the power key and the Volume up key at the same time). ALL
User phone data: contacts, photos, messages and files, downloaded
applications will be lost permanently. It is strongly advised to fully
backup the phone data and profile via Android Manager before
doing formatting and upgrading.
and carry out the following checks:
My phone is frozen or cannot be switched on
• Check the battery power level, charge for at least 20 minutes.
• If it still does not work, please reset the phone using the Power
key and the Volume up key.
My phone has not responded for several minutes
• Restart your phone by pressing and holding the Power key.
My phone turns off by itself
• Check that your screen is locked when you are not using your
phone, and make sure the Power key is not mis-contacted due
to unlocked screen.
• Check the battery charge level.
My phone cannot charge properly
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutes to display the battery charger indicator on the screen.
• Make sure charging is carried out under normal conditions (0°C
(32°F) to +40°C (104°F)).
• When abroad, check that the voltage input is compatible.
My phone cannot connect to a network or “No service”
is displayed
• Try connecting in another location.
• Verify the network coverage with your operator.
• Check with your operator that your SIM card is valid.
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded.
My phone cannot connect to the Internet
• Check that the IMEI number (press *#06#) is the same as the one
printed on your warranty card or box.
• Make sure that the internet access service of your SIM card is
available.
• Check your phone's Internet connecting settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure the SIM card has been correctly inserted (see “Inserting
or removing the SIM card”).
• Make sure the chip on your SIM card is not damaged or scratched.
• Make sure the service of your SIM card is available.
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38 39
Unable to make outgoing calls
• Make sure you have dialed a valid number and have touched .
• For international calls, check the country and area codes.
• Make sure your phone is connected to a network, and the network
is not overloaded or unavailable.
• Check your subscription status with your operator (credit, SIM
card valid, etc.).
• Make sure you have not barred outgoing calls.
• Make sure that your phone is not in airplane mode.
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network).
• Check your subscription status with your operator (credit, SIM
card valid, etc.).
• Make sure you have not forwarded incoming calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in airplane mode.
The caller’s name/number does not appear when a call is
received
• Check that you have subscribed to this service with your
operator.
• Your caller has concealed his/her name or number.
I cannot find my contacts
• Make sure your SIM card is not broken.
• Make sure your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the Volume
Up/Down key.
• Check the network strength .
• Make sure that the receiver, connector or speaker on your phone
is clean.
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service.
• Make sure this feature does not require an ALCATEL ONE
TOUCH accessory.
When I select a number from my contacts, the number
cannot be dialed
• Make sure that you have correctly recorded the number in your file.
• Make sure that you have selected the country prefix when calling a
foreign country.
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some
files or save the files in the phone contacts (i.e. your professional
or personal directories).
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability.
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered
in "Voicemail number".
• Try later if the network is busy.
I am unable to send and receive MMS
• Check your phone memory availability as it might be full.
• Contact your network operator to check service availability and
check MMS parameters.
• Verify the server center number or your MMS profile with your
operator.
• The server center may be swamped, try again later.
SIM card PIN locked
• Contact your network operator to obtain the PUK code (Personal
Unblocking Key).
I am unable to connect my phone to my computer
• Install ALCATEL ONE TOUCH Android Manager.
• Check that your USB driver is installed properly.
• Open the Notification panel to check if the Android Manager Agent
has been activated.
• Check that you have marked the checkbox of USB debugging in
Settings\Development\USB debugging
• Check that your computer meets the requirements for ALCATEL
ONE TOUCH Android Manager Installation.
• Make sure that you’re using the right cable from the box.
I am unable to download new files
• Make sure there is sufficient phone memory for your download.
• Check your subscription status with your operator.
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40
The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible
to other users .
• Make sure that the two phones are within Bluetooth’s detection
range.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 2.5
hours).
• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain
an exact indication.
• Switch on the backlight upon request.
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or
increase their auto-check interval.
• Exit background-running applications if they are not being used
for a long time.
• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
The phone will become warm following prolonged calls,
game playing, internet surfing or running other complex
applications.
• This heating is a normal consequence of the CPU handling
excessive data. Ending above actions will make your phone return
to normal temperatures.
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
© Copyright 2013 TCT Mobile Limited
All rights reserved
TCT Mobile Limited reserves
the right to alter material
or technical specification
without prior notice.
All "Signature" ringtones embedded in this phone have been
composed, arranged and mixed by NU TROPIC (Amar Kabouche).
IP4582_6033Q_QG_Eng_USA_02_130523.indd 40IP4582_6033Q_QG_Eng_USA_02_130523.indd 40 2013-5-23  6:10:542013-5-23  6:10:54

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