TCT Mobile 379 GSM dual band mobile phone User Manual IP4692 ALCATEL 2001A QG Eng USA 03 130729 indd
TCT Mobile Limited GSM dual band mobile phone IP4692 ALCATEL 2001A QG Eng USA 03 130729 indd
Exhibit 09.2001A_QG_Eng_USA_03_130729.pdf
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ALCATEL
7.5.3 Activated
Press the switch On/Off to activate the default SOS function.
7.6 Voice Assist Dialing
Switch On/Off to choose if activate the Voice Assist Dialing.
7.7 Call log
You can access your call memory by pressing from the idle
screen, and you will see Outgoing call(s), missed call(s) and Answered
call(s).
7.8 Services
Contact your network operator to check service availability.
7.9 Camera
Your mobile phone is fitted with a camera for taking photos and
shooting videos that you can use in different ways:
• store them as your creations in SD card or phone.
• send them in a multimedia message (MMS) to a mobile phone.
• send them directly by MMS, Bluetooth.
• customize your Home screen.
7.10 Weather(1)
Your phone is equipped with a weather function for consulting up to
3-day forecast of favorite cities.
7.11 Bluetooth™
Access this feature by pressing through Send key from the Home
screen to enter the main menu, then selecting "Others\Bluetooth".
7.2 FM Radio
Your phone is equipped with a radio (1) with RDS (2) functionality. You
can use the application as a traditional radio with saved channels or
with parallel visual information related to the radio program on the
display, if you tune to stations that offer Visual Radio service. You can
listen to it while running other applications.
7.3 Calendar
Once you enter this menu from "Others", there is a monthly-view
calendar for you to keep track of important meetings, appointments,
etc.
7.4 Voice alarm
With this menu,you may create the voice file and set it as the alarm.
7.5 SOS
When enter in SOS, press "Help" will pop up help information.
7.5.1 SOS contacts
To add an SOS number to your SOS contacts, please select "select
"Others\SOS\SOS contacts\No contact" and press "Edit", then
you can edit your SOS numbers (5 numbers can be defined).
7.5.2 SOS message
From the main menu select "Others\SOS\SOS message" to create
an SOS message.
When required, a long press (2 seconds) of the button will send
out your pre-set SOS message automatically and emit a loud alert
sound, the backlight will flash at the same time.
Once an SOS message is sent, the phone will dial the pre-set SOS
numbers automatically. Any call is answered or press again, SOS
will be deactivated.
1 Your mobile ...................
1.1 Keys
From Idle screen:
Press: Access Weather•
From Idle screen:
Access main menu•
Send key
Answer/Send a call•
Press: Enter Call log (From Idle screen)•
Press to confirm an option•
Press: End a call •
Return to the Home screen
Delete character (In Edit mode)
Press and hold: Power on/off•
Press and hold: Access your voicemail•
From Idle screen
Press: 0•
Press and hold: “+/P/W”•
In Edit mode
Press: Access symbols table•
Press and hold: 0•
From Idle screen
Press: *•
In Edit mode:
Press: Change input methods •
Press and hold: Access language list•
From Idle screen
Press: #•
In Edit mode
Press: • (space)
Press: Access Camera
Press: Access Music
Press: Access FM radio
Press: Access Voice alarm
1.2 Status bar icons (1)
Battery charge level.
Vibrate alert: your phone vibrates, but does not ring
or beep with the exception of the alarm.
Call forwarding activated: your calls are forwarded.
Alarm or appointments program.
Level of network reception.
Missed calls.
Radio is on.
Roaming.
SMS unread.
Silence mode: your phone does not ring, beep or
vibrate with the exception of the alarm.
(Flickering) Message list is full: your phone cannot
accept any new messages. You must access the message
list and delete at least one message on your SIM card.
Flight mode.
Bluetooth status (Activated).
Bluetooth status (Connected to an audio device).
GPRS connection status (Activated).
GPRS connecting.
MMS unread.
2 Getting started ............
2.1 Set-up
Removing or installing the back cover
Installing or removing the battery
Insert and click the battery into place, then close the telephone cover.
Unclip the cover, then remove the battery.
Inserting or removing the SIM card
You must insert your SIM card to make phone calls.
Place the SIM card with the chip facing downwards and slide it into its
housing. Make sure that it is correctly inserted. To remove the card,
press and slide it out.
(1) The icons and illustrations in this guide are provided for informational
purposes only.
(1) The quality of the radio depends on the coverage of the radio station in
that particular area.
(2) Depending on your network operator and market.
Charging the battery
Connect the battery charger to your phone and outlet respectively.
To reduce power consumption and energy waste, when
battery is fully charged, disconnect your charger from the
plug; switch off Bluetooth when not in use; reduce the
backlight time, etc.
2.2 Power on your phone
Hold down the key until the telephone powers on.
2.3 Power off your phone
Hold down the key from the Home screen.
3 Calls ..............................
3.1 Making a call
Dial the desired number then press the key to place the call. If
you make a mistake, you can delete the incorrect digits by pressing
the key.
To hang up the call, press the key.
Making an emergency call
If your phone is covered by the network, dial emergency number
and press the key to make an emergency call. This works even
without a SIM card and without typing the PIN code or unlocking
the keypad.
3.2 Calling your voicemail (1)
To access your voicemail, hold down the key.
3.3 Receiving a call
When you receive an incoming call, press the key to talk and
then hang up using the key.
4 Messages .................
4.1 Write message
From the main menu select "Messages" to create a text/multimedia
message.
While writing a message, select "Options" to access all the messaging
options.
An SMS will be converted to MMS automatically when images, videos,
audio, slides or attachments are inserted.
You can save any messages that you send often to "Drafts".
An SMS message of more than a certain number of
characters (the number of characters depends on your
language) will be charged as several SMS. An MMS message
containing photos and/or sounds may also be billed as
more than one message. Specific letters (accent) will
increase the size of the SMS, this may cause multiple SMS
to be sent to your recipient.
5 Contacts ...................
5.1 Consulting your contacts
You can access to this function by selecting "Contacts" from the main
menu.
5.2 Adding a contact
You can add a new contact to phone or SIM card by selecting "Add
contact".
6 Alarm........................
Your mobile phone has a built-in alarm clock with a snooze feature.
7 Others ......................
7.1 My files
You will have an access to all audio and visual files stored in phone or
SD card in My files.
Inserting and removing SD card:
Firstly, release the microSD card holder. Then insert the microSD
card with the golden contact downward. Finally, turn down the
microSD holder.
8 Calculator ................
Enter a number, select the type of operation to be performed by using
the up or down key, and enter the second number. Then press Equal
to display the result.
9 Settings .....................
From the main menu, select the menu icon and select the
function of your choice in order to customize your telephone: Phone
settings, Call settings, Security, Network, Restore default
(1),
Profiles, Regulatory & Safety, Connectivity.
10 Making the most of
your mobile ................
ONE TOUCH Upgrade
Using ONE TOUCH Upgrade tool you can update your phone’s
software from your PC.
Download ONE TOUCH Upgrade from ALCATEL ONE TOUCH
website (www.alcatelonetouch.com) and install it on your PC. Launch
the tool and update your phone by following the step by step
instructions (refer to the User Guide provided together with the
tool).
Your phone’s software will now have the latest software.
All personal information will be permanently lost following
the update process.
Supported Operating Systems
Windows XP/Vista/Windows 7.
11 Latin input mode .....
There are two text entry methods that can be used to write
messages:
- Normal: this mode allows you to type a text by choosing a letter or
a sequence of characters.
- Predictive with the eZi mode: this mode speeds up the writing of your
text.
Keypad inputting:
: Press: Access symbols table
: Press: Change input methods
: Press: Enter a space
English - CJB274BALAAA
Quick Start Guide
For more information about how to use the phone, please go to
www.alcatelonetouch.com to download complete user manual.
Also on our website you can find helpful FAQs, realize software
upgrade, etc.
www.sar-tick.com
This product meets applicable national
SAR limits of 1.6 W/kg. The specific
maximum SAR values can be found
in the RADIOWAVES section of this
user guide.
When carrying the product or using it
while worn on your body, either use an
approved accessory such as a holster or
otherwise maintain a distance of 10 mm
from the body to ensure compliance
with RF exposure requirements. Note
that the product may be transmitting
even if you are not making a phone call.
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2013
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter
material or technical specification without prior
notice.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker is in use.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker is in use.
ALCATEL 2001A
1 Send key
2 End key
3 Voicemail key
4 Up key
5 Down key
6 Camera key
7 Music key
8 FM key
9 Voice alarm key
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10 Volume key
11 To r c h
(Switch on/off)
12 Lock key
(Switch locked/unlocked)
13 SOS key
(Access SOS)
(1) Contact your network operator to check service availability. (1) Make the phone’s settings recover to its default value. End-user data will
not be erased. Enter its default password 1234 to confirm to restore and
reboot.
(1) Depending on your network operator. May cause additional
network charges for data flow to provide this service. Extra fees
might also be charged in roaming states.
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Switch the mobile phone off when you are near gas or flammable
liquids. Strictly obey all signs and instructions posted in a fuel depot,
gas station, or chemical plant, or in any potentially explosive
atmosphere.
When the mobile phone is switched on, it should be kept at least 15
cm from any medical device such as a pacemaker, a hearing aid or
insulin pump. In particular when using the mobile phone you should
hold it against the ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about using your
mobile device with your implantable medical device, consult your
healthcare provider.
To avoid hearing impairment, answer the call before holding your
mobile phone to your ear. Also move the handset away from your ear
while using the “hands-free” option because the amplified volume
might cause hearing damage.
It is recommended to have proper supervision while small children use
your mobile phone.
When replacing the cover please note that your mobile phone may
contain substances that could create an allergic reaction.
Always handle your mobile phone with care and keep it in a clean and
dust-free place.
Do not allow your mobile phone to be exposed to adverse weather
or environmental conditions (moisture, humidity, rain, infiltration of
liquids, dust, sea air, etc.). The manufacturer’s recommended operating
temperature range is -10°C (14°F) to +55°C (131°F) (the max value
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile phone’s display may be
impaired, though this is temporary and not serious.
Do not open or attempt to repair your mobile phone yourself.
Do not drop, throw or try to bend your mobile phone.
Do not use the mobile phone if the glass made screen, is damaged,
cracked or broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are
recommended by TCT Mobile Limited and its affiliates and are
compatible with your mobile phone model.TCT Mobile Limited and its
affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Your mobile phone should not be disposed of in a municipal waste.
Please check local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all
important information stored in your mobile phone.
Some people may suffer epileptic seizures or blackouts when exposed
to flashing lights, or when playing video games. These seizures or
blackouts may occur even if a person never had a previous seizure or
blackout. If you have experienced seizures or blackouts, or if you have
a family history of such occurrences, please consult your doctor
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your mobile phone, the battery and the
accessories means that these products must be taken
to collection points at the end of their life:
- Municipal waste disposal centers with specific bins
for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in
the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with
this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and
collection facilities; instead they are to be taken to collection points
for them to be recycled.
In the United States you may learn more about CTIA’s Recycling
Program at www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY
AN INCORRECT TYPE. DISPOSE OF USED BATTERIES
ACCORDING TO THE INSTRUCTIONS
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature range
of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone meet with the standard
for safety of information technology equipment and office equipment
use. Due to different applicable electrical specifications, a charger you
purchased in one jurisdiction may not work in another jurisdiction.
They should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240 V, 50/60 Hz, 150 mA
Output: 5 V, 500 mA
Battery: Lithium 1000 mAh
• RADIO WAVES:
THIS MOBILE PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limits for exposure to
radio-frequency (RF) energy. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the general
population. The guidelines are based on standards that were developed
by independent scientific organizations through periodic and thorough
evaluation of scientific studies. These guidelines include a substantial
safety margin designed to ensure the safety of all persons, regardless
of age and health.
• Removal or altering of the wireless device’s event labels or serial
numbers (IMEI);
• Damage from exposure to water or other liquids, moisture, humidity,
excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines;
• Defects in appearance, cosmetic, decorative or structural items such as
framing and non-operative parts;
• Damage as result of physical abuse regardless of cause.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shall TCT Mobile (US), Inc. or
any of its affiliates be liable for incidental or consequential damages of
any nature whatsoever, including but not limited to commercial loss, to
the full extent those damages can be disclaimed by law. Some states do
not allow the exclusion or limitation of incidental or consequential
damages, or limitation of the duration of implied warranties, so the
preceding limitations or exclusions may not apply to you.
How to obtain Support: Contact the customer care center by calling
(877-702-3444) or going to (http://www.alcatelonetouch.com/usa/). We
have placed many self-help tools that may help you to isolate the
problem and eliminate the need to send your wireless device in for
service. In the case that your wireless device is no longer covered by
this limited warranty due to time or condition, you may utilize our out
of warranty repair options.
How to obtain Hardware Service within the terms of this warranty:
Create a user profile (alcatel.finetw.com) and then create an RMA for
the defective device. Ship the device with a copy of the original proof of
purchase (e.g. original copy of the dated bill of sale, invoice) with the
owner’s return address (No PO Boxes accepted), wireless carrier’s
name, alternate daytime phone number, and email address with a
complete problem description. Only ship the device. Do not ship the
SIM card, memory cards, or any other accessories such as the power
adapter. You must properly package and ship the wireless device to the
repair center. TCT Mobile (US), Inc. is not responsible for devices that
do not arrive at the service center or are damaged in transit. Insurance
is recommended with proof of delivery. Upon receipt, the service
center will verify the warranty conditions, repair, and return your device
to the address provided in the RMA. Check the warranty repair status
by going online with the RMA number on web portal.
TCT Mobile (US), Inc.
Warranty ............................
TCT Mobile (US), Inc. warrants to the original retail purchaser of this
wireless device that should this product or part thereof during normal
consumer usage and condition be proven to be defective in material or
workmanship that results in product failure within the first twelve (12)
months from the date of purchase as shown on your original sales
receipt from an authorized sales agent. Such defect(s) will be repaired
or replaced (with new or rebuilt parts) at the company’s option without
charge for parts or labor directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items
are also warranted against defects and workmanship that results in
product failure within the first six (6) months period from the date of
purchase as shown on your original sales receipt. Such defect(s) will be
repaired or replaced (with new or rebuilt parts) at the company’s
option without charge for parts or labor directly related to the
defect(s).
The limited warranty for your wireless device will be voided if any of
the following conditions occur:
• Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your phone is used;
• Connection to any equipment not supplied or not recommended by
TCT Mobile (US), Inc.;
• Modification or repair performed by individuals not authorized by TCT
Mobile (US), Inc. or its affiliates;
• Changes to the device operating system by the user or third party
applications;
• Acts of god such as inclement weather, lightning, power surges, fire,
humidity, infiltration of liquids or foods, chemical products, download
of files, crash, high voltage, corrosion, oxidation;
Hearing Aid Compatibility
Your mobile phone is rated: «For Hearing Aid», to assist hearing
device users in finding mobile phones that may be compatible with
their hearing devices.
This device is HAC M3/T4 compatible. Reference ANSI C63.19-
2007
For more information please refer to «Hearing Aid Compatibility
with Mobile Phones» leaflet or visit our website http://www.
alcatelonetouch.com
General information .......
• Website: www.alcatelonetouch.com
• Facebook: http://www.facebook.com/alcatelonetouchusa
• Twitter: http://www.twitter.com/alcatel1touch
• Hot Line Number: In the United States, call 877-702-3444
for technical support.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English and other
languages according to availability on our server: www.alcatelonetouch.
com
Your telephone is a transceiver that operates on GSM in quad-band
with 850 and 1900 MHz bands.
Protection against theft (1)
Your mobile phone is identified by an IMEI (mobile phone serial
number) shown on the packaging label and in the product’s memory.
We recommend that you note the number the first time you use
your mobile phone by entering *#06# and keep it in a safe place. It
may be requested by the police or your operator if your mobile
phone is stolen.
Disclaimer
There may be certain differences between the user manual description
and the mobile phone’s operation, depending on the software release of
your mobile phone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if
any, nor for their potential consequences, which responsibility shall be
borne by the operator exclusively.
The exposure standard for mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The
SAR limit set by public authorities such as the Federal Communications
Commission of the US Government (FCC), or by Industry Canada, is
1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are
conducted using standard operating positions with the mobile phone
transmitting at its highest certified power level in all tested frequency
bands.
Although the SAR is determined at the highest certified power level,
the actual SAR level of the mobile phone while operating can be well
below the maximum value. This is because the mobile phone is
designed to operate at multiple power levels so as to use only the
power required to reach the network. In general, the closer you are to
a wireless base station antenna, the lower the power output of the
mobile phone. Before a mobile phone model is available for sale to the
public, compliance with national regulations and standards must be
shown.
The highest SAR value for this model mobile phone when tested is 1.26
W/Kg for use at the ear and 1.28 W/Kg for use close to the body.
While there may be differences between the SAR levels of various
mobile phones and at various positions, they all meet the government
requirement for RF exposure. For body-worn operation, the mobile
phone meets FCC RF exposure guidelines provided that it is used with
a non-metallic accessory with the handset at least 10 mm from the
body. Use of other accessories may not ensure compliance with FCC
RF exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site: http://
www.phonefacts.net
The World Health Organization (WHO) considers that present
scientific information does not indicate the need for any special
precautions for use of mobile phones. If individuals are concerned,
they might choose to limit their own or their children’s RF exposure
by limiting the length of calls, or using “hands-free” devices to keep
mobile phones away from the head and body. (fact sheet n°193).
Additional WHO information about electromagnetic fields and public
health are available on the following website: http://www.who.int/peh-
emf.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
Troubleshooting ...............
Before contacting the service center, you are advised to follow the
instructions below:
You are advised to fully charge ( • ) the battery for optimal
operation.
Avoid storing large amounts of data in your phone as this may affect •
its performance.
Use User Data Format and the ONE TOUCH Upgrade tool to •
perform phone formatting or software upgrading, (to reset User
Data format, hold down # while simultaneously pressing the power
on/off key under power off mode). ALL User phone data: contacts,
photos, messages and files will be lost permanently.
and carry out the following checks:
My phone is frozen or cannot switch on
Check the battery contacts, remove and reinstall your battery, then •
turn your phone on
Check the battery power level, charge for at least 20 minutes•
If it still does not work, please use User Data Format to reset the •
phone or ONE TOUCH Upgrade to upgrade software
My phone has not responded for several minutes
Restart your phone by pressing and holding the • key
Remove the battery and re-insert it, then restart the phone•
If it still does not work, please use User Data Format to reset the •
phone or ONE TOUCH Upgrade to upgrade software
My phone turns off by itself
Check whether your phone is locked when not in use, and make sure •
you don't accidentally turn off your phone when locking it by pressing
the power key.
Check the battery charge level•
If it still does not work, please use User Data Format to reset the •
phone or ONE TOUCH Upgrade to upgrade software
My phone cannot charge properly
Make sure you are using an ALCATEL ONE TOUCH battery and •
the charger from the box
Make sure your battery is inserted properly and clean the battery •
contact if it’s dirty. It must be inserted before plugging in the
charger
Make sure that your battery is not completely discharged; if the •
battery power is empty for a long time, it may take around 20
minutes to display the battery charger indicator on the screen.
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
For the receiver devices associated with the operation of a licensed
radio service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the condition that this device does not cause harmful
interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in
positions other than against your ear. In such circumstances the device
will be compliant with the guidelines when used with headset or usb
data cable. If you are using another accessory ensure that whatever
product is used is free of any metal and that it positions the mobile
phone at least 10 mm away from the body.
FCC ID: RAD379
Make sure charging is carried out under normal conditions (0°C •
(32°F) to +40°C (104°F)))
When abroad, check that the voltage input is compatible•
My phone cannot connect to a network or “No service” is
displayed
Try connecting in another location•
Verify the network coverage with your operator•
Check with your operator that your SIM card is valid•
Try selecting the available network(s) manually •
Try connecting at a later time if the network is overloaded•
Invalid SIM card
Make sure the SIM card has been correctly inserted •
Make sure the chip on your SIM card is not damaged or scratched•
Make sure the service of your SIM card is available•
Unable to make outgoing calls
Make sure you have dialed a valid number and press the send key•
For international calls, check the country and area codes•
Make sure your phone is connected to a network, and the network •
is not overloaded or unavailable
Check your subscription status with your operator (credit, SIM •
card valid, etc.)
Make sure you have not barred outgoing calls•
Make sure that your phone is not in flight mode•
Unable to receive incoming calls
Make sure your phone is switched on and connected to a network •
(check for overloaded or unavailable network)
Check your subscription status with your operator (credit, SIM •
card valid, etc.)
Make sure you have not forwarded incoming calls •
Make sure that you have not barred certain calls•
Make sure that your phone is not in flight mode•
The caller’s name/number does not appear when a call is
received
Check that you have subscribed to this service with your operator•
Your caller has concealed his/her name or number•
I cannot find my contacts
Make sure your SIM card is not broken•
Make sure your SIM card is inserted properly•
Import all contacts stored in SIM card to phone•
• LICENCES
eZiText™ and Zi™ are trademarks of Zi
Corporation and/or its Affiliates.
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks
by TCT Mobile Limited and its affiliates is under
license. Other trademarks and trade names are
those of their respective owners.
ALCATEL 2001A Bluetooth QD
ID B020475
The sound quality of the calls is poor
You can adjust the volume during a call by pressing the navigation •
key
Check the network strength •
Make sure that the receiver, connector or speaker on your phone •
is clean
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription •
includes this service
Make sure this feature does not require an ALCATEL ONE TOUCH •
accessory
When I select a number from my contacts, the number
cannot be dialed
Make sure that you have correctly recorded the number in your •
file
Make sure that you have selected the country prefix when calling •
a foreign country
I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete some files •
or save the files in the phone contacts
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability•
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered in •
"Messages\Voicemail"
Try later if the network is busy•
The flickering icon is displayed on my standby screen
You have saved too many short messages on your SIM card; delete •
some of them or archive them in the phone memory
SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal •
Unblocking Key)
How to make your battery last longer
Make sure you follow the complete charge time (minimum 3 hours)•
After a partial charge, the battery level indicator may not be exact. •
Wait for at least 20 minutes after removing the charger to obtain
an exact indication
Switch on the backlight upon request•
Deactivate Bluetooth when not in use•
before playing video games on your mobile phone or enabling a
flashing-lights feature on your mobile phone. Parents should monitor
their children’s use of video games or other features that incorporate
flashing lights on the mobile phones. All persons should discontinue
use and consult a doctor if any of the following symptoms occur:
convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation. To limit the likelihood of such
symptoms, please take the following safety precautions:
- Play at the farthest distance possible from the screen.
When you play games on your mobile phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or other parts
of your body. Follow these instructions to avoid problems such as
tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker
is in use.
• PRIVACY:
Please note that you must respect the laws and regulations in force in
your jurisdiction or other jurisdiction(s) where you will use your
mobile phone regarding taking photographs and recording sounds with
your mobile phone. Pursuant to such laws and regulations, it may be
strictly forbidden to take photographs and/or to record the voices of
other people or any of their personal attributes, and reproduce or
distribute them, as this may be considered to be an invasion of
privacy.
It is the user’s sole responsibility to ensure that prior authorization be
obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the
manufacturer, the seller or vendor of your mobile phone (including
the operator) disclaim any liability which may result from the improper
use of the mobile phone.
• BATTERY AND ACCESSORIES:
Before removing the battery from your mobile phone, please make
sure that the mobile phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes
and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in the garbage or store
it at temperatures above 60°C (140°F).
Safety and use .....................
We recommend that you read this chapter carefully before using
your mobile phone. The manufacturer disclaims any liability for
damage, which may result as a consequence of improper use or use
contrary to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a
vehicle constitutes a real risk, even when the hands-free kit is used
(car kit, headset...), drivers are requested to refrain from using their
mobile phone when the vehicle is not parked. Check the laws and
regulations on the use of wireless mobile phones and their
accessories in the areas where you drive. Always obey them. The
use of these devices may be prohibited or restricted in certain
areas.
When driving, do not use your mobile phone and headphone to
listen to music or to the radio. Using a headphone can be dangerous
and forbidden in some areas.
When switched on, your mobile phone emits electromagnetic
waves that can interfere with the vehicle’s electronic systems such
as ABS anti-lock brakes or airbags. To ensure that there is no
problem:
- do not place your mobile phone on top of the dashboard or within
an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure
that the car’s electronic devices are shielded from mobile phone
RF energy.
• CONDITIONS OF USE:
You are advised to switch off the mobile phone from time to time
to optimize its performance.
Remember to abide by local authority rules of mobile phone use on
aircrafts.
Operational Warnings: Obey all posted signs when using mobile
devices in public areas.
Follow Instructions to Avoid Interference Problems: Turn off your
mobile device in any location where posted notices instruct you to
do so. In an aircraft, turn off your mobile device whenever
instructed to do so by airline staff. If your mobile device offers an
airplane mode or similar feature, consult airline staff about using it
in flight.
Switch the mobile phone off when you are in health care facilities,
except in designated areas. As with many other types of equipment now
in regular use, mobile phones can interfere with other electrical or
electronic devices, or equipment using radio frequency.
(1) Contact your network operator for service availability.
My phone cannot connect to the Internet
Check that the IMEI number (press *#06#) is the printed on your •
warranty card or box
Make sure that the internet access service of your available•
Check your phone's Internet connecting settings•
Make sure you are in a place with network coverage•
Try connecting at a later time or another location•
I am unable to send and receive MMS
Check your phone memory availability as it might be full •
Contact your network operator to check service availability and •
check MMS parameters
Verify the server center number or your MMS profile with your •
operator
The server center may be swamped, try again later•
The phone cannot be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your phone is visible •
to other users
Make sure that the two phones are within Bluetooth’s detection •
range
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