TCT Mobile 417 HSUPA/HSDPA/UMTS TRIBAND/GSM QUADBAND MOBILE PHONE User Manual
TCT Mobile Limited HSUPA/HSDPA/UMTS TRIBAND/GSM QUADBAND MOBILE PHONE
User Manual
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1 Your mobile ...................
1.1 Keys and connectors
• Navigationkey
Presstogoleft/right/up/down
Presstoaccessfunction
• OKkey Presstoconfirmanoption
• Volumekey Presstoadjustvolumeup/down
• Answer/Sendacall
• EnterCalllog
• Press:Endacall
ReturntotheHomescreen
• Pressandhold:Poweron/off
• Pressandhold:Accessyourvoicemail
• Pressonce:Inputacapitalizedcharacter
• Presstwice:Lockthekeyboardincapitalletterinput
mode
• Pressonce:Inputatop-halfcharacter
• Presstwice:Lockthekeyboardintop-halfkeyinput
mode
Fn+B:AccessBluetooth
Fn+M:AccessMusic
Fn+P:AccessProfiles
Fn+R:AccessEmail
• Shortkeypress:Enteraspace(oneditmode)
Unlockthekeypad(onHomescreen)
• Pressandhold:Accesslanguagelist(oneditmode)
Lockthekeypad(onHomescreen)
• HolddownFnkey,thenpressSpacekeytoselect
inputmethod
• Entersymboltable
• HolddownFnkey,thenpressSYMkeytoenter
emotiontable
• Confirmanoption
• Enterthenextline
• Pressandhold:Turnon/offvibrationalert
• Press:Takeapicture
• Pressandhold:AccessCamera
1.2 Status bar icons (1)
Battery charge level
Vibrate alert:yourphonevibrates,butdoesnotringor
beepwiththeexceptionofthealarm.
Bluetooth status(Activated).
Bluetooth status(Connectedtoanaudiodevice).
Headset connected.
Call forwarding activated:yourcallsareforwarded.
Alarm or appointments programmed.
Level of network reception.
Voicemail message arrived.
Missed calls.
Call in progress.
Stopwatch is active.
Radio is on.
Email unread.
WAP messages.
Roaming.
microSD card scanning completed.
GPRS connecting.
GPRS attached.
EDGE connecting.
EDGE attached.
3G network connecting.
3G network attached.
Wi-Fi connected
Wi-Fi disconnected
Music active.
MMS receipt in progress.
Silence mode:yourphonedoesnotring,beepor
vibratewiththeexceptionofthealarm.
Message unread.
(Red) Message list is full:yourphonecannotaccept
anynewmessages.Youmustaccessthemessagelistanddelete
atleastonemessageonyourSIMcard.
Airplane mode.
1.3 Home screen
You can customize your Home screen by selecting ”Personalize”
throughRightsoftkey.
1.3.1 Widget bar
Widgets are convenient shortcuts for quick access from the Home
screen.
1.3.2 Change wallpaper
Youcanselect afoldertochooseone imageasfavoritewallpaperby
selecting"Change wallpaper".
Charging the battery
Connectthebatterychargertoyourphoneandoutletrespectively.
To reduce power consumption and energy waste, when
battery is fully charged, disconnect your charger from the
phone;switchoffBluetoothandrunningapplicationsinthe
backgroundwhennotinuse,reducethebacklighttime,etc.
2.2 Power on your phone
Holddownthe keyuntilthetelephonepowerson.
2.3 Power off your phone
Holddownthe keyfromtheHomescreen.
3 Making a call ................
Dialthedesirednumberthenpressthe keytoplacethecall.The
numberyouenteredcanbesavedtoContactsbyselecting"Save".
Ifyoumakeamistake,youmaypress keytodeletetheincorrect
digitsonebyone,oryoumaypressandhold keytodeleteall.
Tohangupthecall,pressthe key.
4 Menu arrange ..............
Itisdesignedtovaryaccordingtoyourpreference.
Change the order
Accessthemain menu,focuson the mainmenuitem youwantto
move, select "Options\Move", and tick "√" will be shown on the
itemyouselected,thenreleaseittoyourfavoritedestination.
Show/Hide
Accessthemainmenu,select"Options\Add and remove menu",
andselectthe leftcheckboxof theselectedmenu oncetoshow/
hide,andthenselect"Done"tosavetheoperation.
5 Messaging ..............
5.1 Access
Youmayaccessthismenuusingthefollowingoptions:
• Accessfromthemainmenubyselecting"Messaging".
• Select fromshortcutbar,andthenenterthesub-menuyou
require.
Whenyouaccess"Messaging",youcanswitchbetweenSMS/MMS
andEmailbynavigationkey.
(1) The icons and illustrations in this guide are provided for informational
purposesonly.
(1) Thequalityoftheradiodependsonthecoverageoftheradiostationin
thatparticulararea.
(2) Dependingonyournetworkoperatorandmarket.
2 Getting started ..............
2.1 Set-up
Removing or installing the back cover
Inserting or removing the SIM card
YoumustinsertyourSIMcardtomakephonecalls.Pleasepoweroff
yourphoneandremovebatterybeforeinsertingorremovingtheSIM
card.
PlacetheSIMcardwiththechipfacingdownwardsandslideitintoits
housing. Make sure that it is correctly inserted.To remove the card,
pressandslideitout.
Installing or removing the battery
Insertandclickthebatteryintoplace,thenclosethetelephonecover.
Unclipthecover,thenremovethebattery.
5.2 Conversational On (Off) mode
Inconversationalonmode,youcanviewchathistoryinchronological
order.Inconversationaloffmode,youmayhaveaccesstothefollowing
folders:Inbox, Outbox, Sent, Drafts, Voicemail, Broadcast SMS,
Empty folder, Archive,Templates, Emergency alerts and
Settings.Conversationalviewmodeissetasdefault.Youmayswitchto
conventionalmode byselecting"Settings\Switch view mode".The
followinginstructionsarebasedonconversationalmode.
5.3 Write message
You canselect"Messaging\New message"fromthe mainmenuor
access from shortcut to write text/multimedia message. One or
morerecipientscanbeaddedfromcontactlistandyoucanremovea
recipient by pressing the Delete key. Press the key and select
"More"tomulti-choicerecipientsfromContacts.
AnSMSwillbeconvertedtoMMSautomaticallywhenimages,videos,
audio, slides or attachments are inserted; Subject, CC/BCC/email
addressisadded;orthemessagecontainsmorethan8pagesoftext.
An SMS message of more than a certain number of
characters(thenumberofcharactersdependsonyour
language) will be charged as several SMS. An MMS
messagecontainingphotosand/orsoundsmayalsobe
billed as more than one message. Specific letters
(accent)willincreasethesizeoftheSMS,thismaycause
multipleSMStobesenttoyourrecipient.
6 Email .......................
Yourphonehasanemailclientwiththesettingspre-definedforafew
popularemailserviceslike –Gmail,Yahoo,AOL,etc.Besides this,you
cansetupotherPOP3orIMAP4emailaccountsthatyoumaybeusing.
7 Contacts .................
7.1 Accessing your contacts
You can access this function by selecting "Contacts" from the main
menu.
7.2 Adding a contact
You can addanew contact tophoneorSIM card byselecting"Add
new contact".
8 Call log ....................
8.1 Access
Youcanaccessthefunctionusingthefollowingoptions:
• Select frommainmenu
• Press keyfromHomescreen
• Select from shortcut bar, and then enter the sub-menu you
require.
8.2 Available options
Whenyoupress"Options",youcanhaveaccessto Send message,
Dial, Missed calls, Edit before call, Delete,etc.
9 Media ..............................
9.1 Camera ..........................................
Your mobile phone is fitted with a camera for taking photos and
shootingvideos.
9.2 Music ...............................................
Youcanaccessthisfeaturefromthemainmenubyselecting"Media\
Music player".Youwillhavefullflexibilityofmanagingmusicbothon
yourmobileandmicroSDcard.
9.3 Image ..............................................
A library links to the pictures both shown in list, slide, sent, set as
wallpaper,byMMS,Email,andBluetooth.
9.4 Video ..............................................
Containsall videoclipsbothinphoneandmicroSDcardandenables
youtoplay,send,delete,rename,sort,etc.
9.5 Radio ...............................................
Yourphoneisequippedwitharadio(1)withRDS(2)functionality.Youcan
usetheapplication asatraditionalradio withsaved channelsorwith
parallelvisualinformationrelatedtotheradioprogramonthedisplayif
youtunetostationsthatofferVisualRadioservice.Youcanlistentoit
whilerunningotherapplications.
9.6 Sound recorder .............................
Accessingthisfeaturefromthemainmenubyselecting"Media\Voice
recorder",allowsyoutomakevoiceorsoundrecordings.
10 File manager .......
You will have access to all audio and visual files stored in phone or
microSDcardinFilemanager.
Inserting the microSD card:
InsertthemicroSDcardwithgoldencontactfacingdownwardsintothe
slotuntilitislocked.Gentlypushthememorycarduntilitisunlocked.
11 Internet(1) ....................
11.1 WAP ...............................................
AccessWAP options: Homepage, Bookmarks, Go to URL, Last
web address, Recent pages, Offline pages, Service inbox,
Settings.
11.2 WEB ...............................................
NotonlydoesOperaMinigiveyouthefullWebexperiencewhereyou
stay in touch with your friends, obtain information, do your online
bankingetc.,butitisalsodesignedtosavetimebyusingcompressed
webpages.
11.3 News ...............................................
Itisahugetimesaverprovidingnewsupdatesfromawebsiteinasimple
form.
Once subscribed to a channel, it gives you the ability to track and
manageallyourfavoriteRSScontentonyourmobilephoneatanytime,
anywhere!
11.4 Weather .........................................
Yourphoneisequippedwithaweatherfunctionforconsultingup to
3-dayforecastsoffavoritecities.
Youcanaccessthisfeaturefromthemainmenubyselecting"Weather".
11.5 Facebook ........................................
Facebookisasocialutilitythatconnectspeoplewithfriendsandothers
whowork,studyandlivearoundthem.Itprovidesanumberoffeatures
withwhichusersmayinteract:Wall,aspaceoneveryuser'sprofilepage
thatallowsfriendstopostmessagesfortheusertosee;
Pokes,whichallowuserstosendavirtual"poke"toeachother;Gifts,a
feature allowing users to send virtual gifts which appear on the
recipient’s profile;Market places, which lets users post free classified
goods,etc.
Toopenanaccountonline,pleasegoto:http://www.facebook.com/.
11.6 Twitter ............................................
Twitterisasocialnetworkingandmicrobloggingservicethathasgained
notabilityandpopularityworldwide.Thisfeatureenablesphoneusersto
exchange news updates and ideas with a community in the form of
messagesorposts.Postsaredisplayedontheauthor'sprofilepageand
deliveredtotheauthor'ssubscribersorfollowers.
Toopenanaccountonline,pleasegoto:http://twitter.com/.
12 Entertainment ...........
12.1 Ebook .............................................
Abookshelfcontainstheelectronicbooks(.txtfileonly).Whilereading
thebook,youmayaddbookmark,orreachthetextbysearchingwords,
phrases(Options\Find, Options\Jump to).
12.2 Games ............................................
YourALCATELONETOUCHphonemayinclude(1)somegames.
English-CJB33B0ALAAA
QuickStartGuide
For more information about how to use the phone, please go to
www.alcatelonetouch.com to downloadthecompleteusermanual.
AlsoonourwebsiteyoucanfindhelpfulFAQs,softwareupgrade,etc.
Table of contents
1 Yourmobile......................................................................................................... 3
2 Gettingstarted................................................................................................... 8
3 Makingacall........................................................................................................9
4 Menuarrange.................................................................................................... 10
5 Messaging........................................................................................................... 10
6 Email.................................................................................................................... 11
7 Contacts............................................................................................................. 12
8 Calllog................................................................................................................ 12
9 Media................................................................................................................... 13
10 Filemanager..................................................................................................... 14
11 Internet............................................................................................................... 15
12 Entertainment................................................................................................... 16
13 Tools.................................................................................................................... 17
14 Apps.................................................................................................................... 18
15 Profile.................................................................................................................. 19
16 Settings............................................................................................................... 19
17 Makingthemostofyourmobile.................................................................. 19
13 Tools ............................
13.1 Alarm ............................................
Yourmobilephonehasabuilt-inalarmclockwithasnoozefeature.You
cansetuptofiveseparatealarmsandchoosewhetherornotthealarm
shouldrepeat.
13.2 Calculator .....................................
Access this feature by selecting "Tools\Calculator" from the main
menu.
13.3 Calendar .......................................
Onceyouenterthismenufromthemainmenu,thereisamonthly-view
calendar for you to keep track of important meetings, appointments,
etc.Dayswitheventsenteredwillbemarkedincolor.
13.4 Call filter .......................................
YoucancreateBlacklistandWhitelistforincomingcall.
13.5 Notes .............................................
Youcancreateanoteintextformatbyaccessing"Tools\Notes"from
themainmenu.
13.6 Bluetooth™ ..................................
Accessthisfeaturebypressing"Menu"throughLeftsoftkeyfromthe
Home screen to enter the main menu, then selecting "Tools\
Bluetooth".
13.7 Wi-Fi .............................................
To access this function, press "Menu" to enter the main menu, and
select .
13.8 Tethering.....................................
Tetheringisamethodforconnectingacomputerorotherdevicesto
theinternetviaaninternet-capablemobilephone.
Accessthisfeaturebypressing"Menu"throughLeftsoftkeyfromthe
HomeScreentoenterthemainmenu,thenselecting"Tethering".
13.9 World clock ................................
TheWorld clock shows current local time and the time zone in
differentcities.Youmayviewupto3cities.
13.10 Stopwatch ...................................
Thestopwatchisasimple application formeasuringtimewiththe
possibility to register several results and suspend/resume
measurement.
13.11 Unit converter ...........................
YoucanusetheWeightandLengthconversionbyselectingtheunit
youwishtoconvert, then presstoinputthedigits. Finally confirm
with"OK".
13.12 Currency converter ...................
Youcanusecurrencyconversionbyselectingexchangerate.Finally
confirmwith"OK".
14 Apps ..................
Appsstoreisanonlinesoftwarestore,whereyoucandownloadand
installapplicationsandgamestoyourphone.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker
isinuse.
micro-USBconnector
Camerakey
Headsetconnector
(1) Dependingonyourcountryoryouroperator.
(1) Depending on your network operator. May cause additional network
charges for data flow to provide this service. Extra fees might also be
chargedinroamingstates.
Leftsoftkey
Sendkey
Facebookkey
Voicemailkey
Vibrationkey
Shiftkey
Fnkey
Navigationkey/
OKkey/Volume
key
Rightsoftkey
Endkey
Wi-Fikey
Deletekey
Enterkey
SYMkey
Spacekey
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Safety and use .......................
Werecommendthatyoureadthischaptercarefullybeforeusingyour
mobilephone.Themanufacturerdisclaimsanyliabilityfordamage,which
mayresultasaconsequence ofimproperuseorusecontrarytothe
instructionscontainedherein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a
vehicleconstitutesarealrisk,evenwhenthehands-freekitisused(car
kit,headset...),driversarerequestedtorefrainfromusingtheirmobile
phonewhenthevehicleisnotparked.Checkthelawsandregulations
ontheuseofwirelessmobilephonesandtheiraccessoriesintheareas
whereyoudrive.Alwaysobeythem.The useofthesedevicesmaybe
prohibitedorrestrictedincertainareas.
Whendriving,donotuseyourmobilephoneandheadphonetolisten
to music or to the radio. Using a headphone can be dangerous and
forbiddeninsomeareas.
When switched on, your mobile phone emits electromagnetic waves
that can interfere with the vehicle’s electronic systems such asABS
anti-lockbrakesorairbags.Toensurethatthereisnoproblem:
- donotplaceyourmobilephoneontopofthedashboardorwithin
anairbagdeploymentarea,
- checkwithyourcardealerorthecarmanufacturertomakesurethat
the car’s electronic devices are shielded from mobile phone RF
energy.
• CONDITIONS OF USE:
Youareadvisedtoswitchoffthemobilephonefromtimetotimeto
optimizeitsperformance.
Remembertoabidebylocalauthority rules of mobile phone use on
aircrafts.
OperationalWarnings:Obeyallpostedsignswhenusingmobiledevices
inpublicareas.
Follow Instructions to Avoid Interference Problems: Turn off your
mobiledeviceinanylocationwherepostednoticesinstructyoutodo
so.Inanaircraft,turnoffyourmobiledevicewheneverinstructedtodo
so by airline staff. If your mobile device offers an airplane mode or
similarfeature,consultairlinestaffaboutusingitinflight.
TCT Mobile (US), Inc.
Warranty .............................
TCTMobile(US),Inc.warrantstotheoriginalretailpurchaserofthis
wirelessdevicethatshouldthisproductorpartthereofduringnormal
consumerusageandconditionbeproventobedefectiveinmaterialor
workmanshipthatresultsinproductfailurewithinthefirsttwelve(12)
months from the date of purchase as shown on your original sales
receiptfromanauthorizedsalesagent.Suchdefect(s)willberepaired
or replaced (with new or rebuilt parts) at the company’s option
withoutchargeforpartsorlabordirectlyrelatedtothedefect(s).
Batteries,poweradapters,andotheraccessoriessoldasinboxitems
are also warranted against defects and workmanship that results in
productfailurewithinthefirstsix(6)monthsperiodfromthedateof
purchaseasshownonyouroriginalsalesreceipt.Suchdefect(s)will
berepairedorreplaced(withneworrebuiltparts)atthecompany’s
option without charge for parts or labor directly related to the
defect(s).
Thelimitedwarrantyforyourwirelessdevicewillbevoidedifanyof
thefollowingconditionsoccur:
•Non-compliancewiththeinstructionsforuseorinstallation,orwith
technical and safety standards applicable in the geographical area
whereyourphoneisused;
•Connectiontoanyequipmentnotsuppliedornotrecommendedby
TCTMobile(US),Inc.;
•Modification or repair performed by individuals not authorized by
TCTMobile(US),Inc.oritsaffiliates;
•Changestothedeviceoperatingsystembytheuser orthirdparty
applications;
•Actsofgodsuchasinclementweather,lightning,powersurges,fire,
humidity,infiltrationofliquidsorfoods,chemicalproducts,download
offiles,crash,highvoltage,corrosion,oxidation;
•Removal or altering of the wireless device’s event labels or serial
numbers(IMEI);
•Damagefromexposuretowaterorotherliquids,moisture,humidity,
excessivetemperaturesorextremeenvironmentalconditions,sand,
excessdustandanyconditionoutsidetheoperatingguidelines;
Hearing Aid Compatibility
Your mobile phone is rated: «For HearingAid», to assist hearing
deviceusersinfinding mobilephonesthat maybecompatiblewith
theirhearingdevices.
ThisdeviceisHACM3compatible.ReferenceANSIC63.19-2007
For more information please refer to «HearingAid Compatibility
with Mobile Phones» leaflet or visit our website http://www.
alcatelonetouch.com
FCC ID: RAD417
General information .......
•Website: www.alcatelonetouch.com
•Hot Line Number:In theUnitedStates,call877-702-3444
fortechnicalsupport.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questionsyoumayhave.
Anelectronicversionofthis userguideisavailableinEnglish and other
languages according to availability on our server: www.alcatelonetouch.
com
Your mobile phone is a transceiver that operates on GSM Quadband
(850/900/1800/1900MHz)orUMTSTriband(850/1900MHz).
Protection against theft (1)
Your mobile phone is identified by an IMEI (mobile phone serial
number)shownonthepackaginglabelandintheproduct’smemory.
We recommend that you note the number the first time you use
yourmobilephonebyentering*#06#andkeepitinasafeplace.It
may be requested by the police or your operator if your mobile
phoneisstolen.
Disclaimer
There may be certain differences between the user manual
description and the mobile phone’s operation, depending on the
softwarereleaseofyourmobilephoneorspecificoperatorservices.
TCTMobileshallnotbeheldlegallyresponsibleforsuchdifferences,
ifany,norfortheirpotentialconsequences,whichresponsibilityshall
bebornebytheoperatorexclusively.
(1)thisdevicemaynotcauseharmfulinterference
(2)this device must accept any interference received, including
interferencethatmaycauseundesiredoperation.
Your mobile phone is equipped with a built-in antenna. For optimal
operation,youshouldavoidtouchingitordegradingit.
As mobile devices offer a range of functions, they can be used in
positionsotherthanagainstyourear.Insuchcircumstancesthedevice
willbecompliant withtheguidelineswhen usedwithheadset or usb
data cable. If you are using another accessory ensure that whatever
product is used is free of any metal and that it positions the mobile
phoneatleast1,0cmawayfromthebody..
• LICENCES
Obigo® isaregisteredtrademarkofObigoAB.
microSDLogoisatrademark.
TheBluetoothwordmarkandlogosareownedbythe
BluetoothSIG, Inc.andanyuseofsuch marksbyTCT
MobileLimitedanditsaffiliatesisunderlicense.Other
trademarks and trade names are those of their
respectiveowners.
ONETOUCH 3075A Bluetooth QD
ID B018931
FacebookandthefLogoaretrademarksofFacebook,
Inc.,andareusedunderlicense.
Twitter andtheT LogoaretrademarksofTwitter,Inc.,
andareusedunderlicense.
TheWi-Fi Logo is a certification mark of the Wi-Fi
Alliance.
• Commercial Mobile Alert System (CMAS)
Your mobile phone is CMAS capable and allows you to receive
automaticalertsintimesofcrisis(e.g.earthquake,hurricanes,etc.)
Switchthemobilephoneoffwhenyouareinhealthcarefacilities,exceptin
designatedareas.Aswithmanyothertypesofequipmentnowinregularuse,
mobilephonescaninterferewithotherelectricalorelectronicdevices,or
equipmentusingradiofrequency.
Switch the mobile phone off when you are near gas or flammable
liquids.Strictlyobeyallsignsandinstructionspostedinafueldepot,gas
station,orchemicalplant,orinanypotentiallyexplosiveatmosphere.
Whenthemobilephoneisswitchedon,itshouldbekeptatleast15cm
fromanymedical devicesuch asapacemaker, ahearingaidorinsulin
pump. In particular when using the mobile phone you should hold it
againsttheearontheoppositesidetothedevice,ifany.
Read and follow the directions from the manufacturer of your
implantablemedicaldevice.Ifyouhaveanyquestionsaboutusingyour
mobile device with your implantable medical device, consult your
healthcareprovider.
Toavoidhearingimpairment,answerthecallbeforeholdingyourmobile
phonetoyour ear.Alsomovethe handset awayfromyourearwhile
usingthe“hands-free”optionbecausetheamplifiedvolumemightcause
hearingdamage.
It is recommended to have proper supervision while small children use
yourmobilephone.
When replacing the cover please note that your mobile phone may
containsubstancesthatcouldcreateanallergicreaction.
Alwayshandleyourmobilephonewithcareandkeepitinacleanand
dust-freeplace.
Donotallowyourmobilephonetobeexposedtoadverseweatheror
environmentalconditions(moisture,humidity,rain,infiltrationofliquids,
dust, sea air, etc.). The manufacturer’s recommended operating
temperaturerangeis-10°C(14°F)to+55°C(131°F)(themaxvalue
dependsondevice,materialsandhousingpaint/texture).
Over55°C(131°F)thelegibilityofthemobilephone’sdisplaymaybe
impaired,thoughthisistemporaryandnotserious.
Donotopenorattempttorepairyourmobilephoneyourself.
Donotdrop,throwortrytobendyourmobilephone.
Donotpaintit.
Use only batteries, battery chargers, and accessories which are
•Defectsinappearance,cosmetic,decorativeorstructuralitemssuchas
framingandnon-operativeparts;
•Damageasresultofphysicalabuseregardlessofcause.
Therearenoexpresswarranties,whetherwritten,oralorimplied,other
thanthisprintedlimitedwarrantyorthemandatorywarrantyprovided
byyourjurisdiction.InnoeventshallTCTMobile(US),Inc.oranyofits
affiliatesbeliableforincidentalorconsequentialdamagesofanynature
whatsoever,includingbutnotlimitedtocommercialloss,tothefullextent
thosedamagescanbedisclaimed bylaw. Somestatesdonotallowthe
exclusion or limitation of incidental or consequential damages, or
limitation of the duration of implied warranties, so the preceding
limitationsorexclusionsmaynotapplytoyou.
How to obtain Support: Contact the customer care center by calling
(877-702-3444)or goingto(http://www.alcatelonetouch.com/usa/).We
haveplacedmanyself-helptoolsthatmayhelpyoutoisolatetheproblem
andeliminatetheneedtosendyourwirelessdeviceinforservice.Inthe
case that your wireless device is no longer covered by this limited
warrantyduetotimeorcondition,youmayutilizeouroutofwarranty
repairoptions.
How to obtain Hardware Service within the terms of this warranty:
Createauserprofile(alcatel.finetw.com)andthencreateanRMAforthe
defective device. Ship the device with a copy of the original proof of
purchase (e.g. original copy of the dated bill of sale, invoice) with the
owner'sreturnaddress(NoPOBoxesaccepted),wirelesscarrier’sname,
alternate daytime phone number, and email address with a complete
problemdescription.Onlyshipthedevice.Donot shiptheSIMcard,
memorycards,oranyotheraccessoriessuchasthepoweradapter.You
mustproperlypackageandshipthewirelessdevicetotherepaircenter.
TCTMobile(US),Inc.isnotresponsiblefordevicesthatdonotarriveat
theservicecenteroraredamagedintransit.Insuranceisrecommended
with proof of delivery. Upon receipt, the service center will verify the
warranty conditions, repair, and return your device to the address
providedintheRMA.Checkthewarrantyrepairstatusbygoingonline
withtheRMAnumberonwebportal.
recommended by TCT Mobile Limited and its affiliates and are
compatiblewithyourmobilephonemodel.TCTMobileLimitedandits
affiliates disclaim any liability for damage caused by the use of other
chargersorbatteries.
Your mobile phone should not be disposed of in a municipal waste.
Pleasechecklocalregulationsfordisposalofelectronicproducts.
Remember to make back-up copies or keep a written record of all
importantinformationstoredinyourmobilephone.
Somepeoplemaysufferepilepticseizuresorblackoutswhenexposed
to flashing lights, or when playing video games. These seizures or
blackoutsmayoccurevenifapersonneverhadapreviousseizureor
blackout.Ifyouhaveexperiencedseizuresorblackouts,orifyouhavea
familyhistoryofsuchoccurrences,pleaseconsultyourdoctorbefore
playingvideogamesonyourmobilephoneorenablingaflashing-lights
featureonyourmobilephone.Parentsshouldmonitortheirchildren’s
useofvideogamesorotherfeaturesthatincorporateflashinglightson
the mobile phones.All persons should discontinue use and consult a
doctor if any of the following symptoms occur: convulsion, eye or
muscle twitching, loss of awareness, involuntary movements, or
disorientation.Tolimitthelikelihoodofsuchsymptoms,pleasetakethe
followingsafetyprecautions:
-Playatthefarthestdistancepossiblefromthescreen.
When you play games on your mobile phone, you may experience
occasionaldiscomfortinyourhands,arms,shoulders,neck,orotherparts
ofyourbody.Followtheseinstructionstoavoidproblemssuchastendinitis,
carpaltunnelsyndrome,orothermusculoskeletaldisorders:
- Takeaminimumofa15-minutebreakeveryhourofgameplaying.
- Ifyourhands,wrists,orarmsbecometiredorsorewhileplaying,stop
andrestforseveralhoursbeforeplayingagain.
- If youcontinuetohavesorehands,wrists, orarmsduringorafter
playing,stopthegameandseeadoctor.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker
isinuse.
• PRIVACY:
Pleasenotethatyoumustrespectthelawsandregulationsinforcein
yourjurisdictionorotherjurisdiction(s)whereyouwilluseyourmobile
phone regarding taking photographs and recording sounds with your
mobilephone.Pursuanttosuchlawsandregulations,itmaybestrictly
forbidden to take photographs and/or to record the voices of other
peopleoranyoftheirpersonalattributes,andreproduceordistribute
Troubleshooting................
Before contacting the service center, you are advised to follow the
instructionsbelow:
• You are advised to fully charge ( ) the battery for optimal
operation.
• Avoidstoringlargeamountsofdatainyourphoneasthismayaffect
itsperformance.
andcarryoutthefollowingchecks:
My phone is frozen or cannot switch on
• Checkthebatterycontacts,removeandreinstallyourbattery,then
turnyourphoneon
• Checkthebatterypowerlevel,chargeforatleast20minutes
• Ifitstilldoesnot work,pleaseuseUser DataFormattoresetthe
phone
My phone has not responded for several minutes
• Restartyourphonebypressingandholdingthe key
• Removethebatteryandre-insertit,thenrestartthephone
My phone turns off by itself
• Checkwhetheryourphoneislockedwhennotinuse,andmakesure
youdon'taccidentallyturnoffyourphonewhenlockingitbypressing
thepowerkey.
• Checkthebatterychargelevel
them,asthismaybeconsideredtobeaninvasionofprivacy.
Itistheuser’ssoleresponsibilitytoensurethatpriorauthorizationbe
obtained, if necessary, in order to record private or confidential
conversationsortakeaphotographofanotherperson;themanufacturer,
the seller or vendor of your mobile phone (including the operator)
disclaim any liability which may result from the improper use of the
mobilephone.
• BATTERY AND ACCESSORIES:
Beforeremovingthebatteryfromyourmobilephone,pleasemakesure
thatthemobilephoneisswitchedoff.
Observethefollowingprecautionsforbatteryuse:
- Donotattempttoopenthebattery(duetotheriskoftoxicfumes
andburns).
- Donotpuncture,disassembleorcauseashort-circuit
inabattery,
- Donotburnordisposeofausedbatteryinthegarbage
orstoreitattemperaturesabove60°C(140°F).
Batteries must be disposed of in accordance with locally
applicableenvironmentalregulations.Onlyusethebatteryfor
thepurposeforwhichitwasdesigned.Neverusedamagedbatteriesor
thosenotrecommendedbyTCTMobileLimitedand/oritsaffiliates.
This symbol on your mobile phone, the battery and the
accessories means that these products must be taken to
collectionpointsattheendoftheirlife:
-Municipalwastedisposalcenterswithspecificbinsforthese
itemsofequipment
-Collectionbinsatpointsofsale.
Theywillthenberecycled,preventingsubstancesbeingdisposedofin
theenvironment,sothattheircomponentscanbereused.
In European Union countries:
Thesecollectionpointsareaccessiblefreeofcharge.Allproductswith
thissignmustbebroughttothesecollectionpoints.
In non European Union jurisdictions:
Itemsofequipmentwiththissymbolarenotbethrownintoordinary
bins if your jurisdiction or your region has suitable recycling and
collectionfacilities;insteadtheyaretobetakentocollectionpointsfor
themtoberecycled.
In the United States you may learn more about CTIA’s Recycling
Programatwww.recyclewirelessphones.com
CAUTION:RISKOFEXPLOSIONIFBATTERYISREPLACEDBYAN
INCORRECTTYPE.DISPOSEOFUSEDBATTERIESACCORDINGTO
THEINSTRUCTIONS
My phone cannot charge properly
• MakesureyouareusinganALCATELONETOUCHbatteryandthe
chargerfromthebox
• Makesure yourbattery is insertedproperlyand clean the battery
contactifit’sdirty.Itmustbeinsertedbeforeplugginginthecharger
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutestodisplaythebatterychargerindicatoronthescreen.
• Make sure charging is carried out under normal conditions (0°C
(32°F)to+40°C(104°F))
• Whenabroad,checkthatthevoltageinputiscompatible
My phone cannot connect to a network or “No service” is
displayed
• Tryconnectinginanotherlocation
• Verifythenetworkcoveragewithyouroperator
• CheckwithyouroperatorthatyourSIMcardisvalid
• Tryselectingtheavailablenetwork(s)manually
• Tryconnectingatalatertimeifthenetworkisoverloaded
My phone cannot connect to the Internet
• CheckthattheIMEInumber(press*#06#) isthe sameas theone
printedonyourwarrantycardorbox
• Make sure that the internet access service of your SIM card is
available
• Checkyourphone'sInternetconnectingsettings
• Makesureyouareinaplacewithnetworkcoverage
• Tryconnectingatalatertimeoranotherlocation
• CHARGERS
HomeA.C./Travelchargerswilloperatewithinthetemperaturerange
of:0°C(32°F)to40°C(104°F).
Thechargersdesignedforyourmobilephonemeetwiththestandard
forsafetyofinformation technologyequipmentandofficeequipment
use.Duetodifferentapplicableelectrical specifications,a chargeryou
purchasedinonejurisdictionmaynotworkinanotherjurisdiction.They
shouldbeusedforthispurposeonly.
Characteristics of power supply(dependingonthecountry):
Travelcharger:Input:100-240V,50/60Hz,0.15A
Output:5V,550mA
Battery: Lithium850mAh
• RADIO WAVES:
THISMOBILEPHONEMEETSTHEGOVERNMENT’SREQUIREMENTS
FOREXPOSURETORADIOWAVES.
Yourmobilephoneisaradiotransmitterandreceiver.Itisdesignedand
manufacturednottoexceedtheemissionlimitsforexposuretoradio-
frequency(RF)energy.Theselimitsarepartofcomprehensiveguidelines
andestablishpermittedlevelsofRFenergyforthegeneralpopulation.
The guidelines are based on standards that were developed by
independent scientific organizations through periodic and thorough
evaluation of scientific studies.These guidelines include a substantial
safetymargindesignedtoensurethesafetyofallpersons,regardlessof
ageandhealth.
The exposure standard for mobile phones employs a unit of
measurementknownastheSpecificAbsorptionRate,orSAR.TheSAR
limit set by public authorities such as the Federal Communications
Commissionof theUSGovernment(FCC), orbyIndustryCanada, is
1.6W/kg averaged over 1 gram of body tissue.Tests for SAR are
conducted using standard operating positions with the mobile phone
transmittingatitshighestcertifiedpowerlevelinalltestedfrequency
bands.
Although the SAR is determined at the highest certified power level, the
actualSARlevelofthemobilephonewhileoperatingcanbewellbelowthe
maximumvalue.Thisisbecausethemobilephoneisdesignedtooperateat
multiplepowerlevelssoastouseonlythepower requiredtoreachthe
network.Ingeneral,thecloseryouaretoawirelessbasestationantenna,the
lowerthepoweroutputofthemobilephone.Beforeamobilephonemodel
isavailableforsaletothe public,compliancewith nationalregulationsand
standardsmust be shown.
Thehighest SAR valueforthismodel mobile
phonewhentestedis0.81W/Kgforuseattheearand1.11W/Kgforuse
closetothebody.WhiletheremaybedifferencesbetweentheSARlevels
of various mobile phones and at various positions, they all meet the
Invalid SIM card
• MakesuretheSIMcardhasbeencorrectlyinserted
• MakesurethechiponyourSIMcardisnotdamagedorscratched
• MakesuretheserviceofyourSIMcardisavailable
Unable to make outgoing calls
• Makesureyouhavedialedavalidnumberandpress key
• Forinternationalcalls,checkthecountryandareacodes
• Makesureyourphoneisconnectedtoanetwork,andthenetwork
isnotoverloadedorunavailable
• Check your subscription status with your operator (credit, SIM
cardvalid,etc.)
• Makesureyouhavenotbarredoutgoingcalls
• Makesurethatyourphoneisnotinflightmode
Unable to receive incoming calls
• Makesureyourphoneisswitchedonandconnectedtoanetwork
(checkforoverloadedorunavailablenetwork)
• Check your subscription status with your operator (credit, SIM
cardvalid,etc.)
• Makesureyouhavenotforwardedincomingcalls
• Makesurethatyouhavenotbarredcertaincalls
• Makesurethatyourphoneisnotinflightmode
The caller’s name/number does not appear when a call is
received
• Checkthatyouhavesubscribedtothisservicewithyouroperator
• Yourcallerhasconcealedhis/hernameornumber
(1) Webcamfunctionalitymayvarydependingontheopeartingsystemof
yourPC.
governmentrequirementforRFexposure.Forbody-wornoperation,the
mobilephonemeetsFCCRFexposureguidelinesprovidedthatitisused
withanon-metallicaccessorywiththehandsetatleast1,0cmfromthe
body.UseofotheraccessoriesmaynotensurecompliancewithFCCRF
exposureguidelines.
Additional information on SAR can be found on the Cellular
Telecommunications&InternetAssociation(CTIA)Website:http://www.
phonefacts.net
The World Health Organization (WHO) considers that present
scientific information does not indicate the need for any special
precautionsforuseofmobilephones.Ifindividualsareconcerned,they
might choose to limit their own or their children’s RF exposure by
limitingthelengthofcalls,orusing“hands-free”devicestokeepmobile
phones away from the head and body. (fact sheet n°193).Additional
WHOinformationaboutelectromagnetic fieldsandpublichealthare
availableonthefollowingwebsite:http://www.who.int/peh-emf.
Note:Thisequipment has been testedandfoundto comply withthe
limitsforaClassBdigitaldevicepursuanttopart15oftheFCCRules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guaranteethatinterferencetoradioortelevisionreception,whichcan
be determined by turning the equipment off and on, the user is
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:
- Reorientorrelocatethereceivingantenna.
- Increasetheseparationbetweentheequipmentandreceiver.
- Connecttheequipmentintoanoutletonacircuitdifferentfromthat
towhichthereceiverisconnected.
- Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Changes or modifications not expressly approved by the party
responsibleforcompliancecouldvoidtheuser’sauthoritytooperate
theequipment.
For the receiver devices associated with the operation of a licensed
radioservice(e.g.FMbroadcast),theybearthefollowingstatement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the condition that this device does not cause harmful
interference.
Forotherdevices,theybearthefollowingstatement:
This device complies with Part 15 of the FCC Rules. Operation is
subjecttothefollowingtwoconditions:
I cannot find my contacts
• MakesureyourSIMcardisnotbroken
• MakesureyourSIMcardisinsertedproperly
• ImportallcontactsstoredinSIMcardtophone
The sound quality of the calls is poor
• Youcanadjustthevolumeduringacallbypressingthenavigationkey
• Checkthenetworkstrength
• Makesure that the receiver, connector or speaker on yourphone
isclean
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includesthisservice
• MakesurethisfeaturedoesnotrequireanALCATELONETOUCH
accessory
When I select a number from my contacts, the number cannot
be dialed
• Makesurethatyouhavecorrectlyrecordedthenumberinyourfile
• Make sure that you have selected the country prefix when calling
aforeigncountry
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some
filesorsavethefilesinthephonecontacts(i.e.yourprofessionalor
personaldirectories)
My callers are unable to leave messages on my voicemail
• Contactyournetworkoperatortocheckserviceavailability
15 Profile ..............
Withthis menu,youmaypersonalizeringtonesfordifferentevents
andenvironments.
16 Settings ............
From the main menu, select the menu icon and select the
function of your choice in order to customize your telephone:
Profiles, Phone settings, Call settings, Flight mode,Security
settings,Networks,etc.
17 Making the most of
your mobile ..............
Webcam (1)
Youcanuseyourphoneasawebcamforinstantmessagingonyour
PC.
•ConnectyourphonetoPCviaUSBcable.
•Go to "My computer" folder on your PC and find USB video
device(UnderScanners&Cameras).
(1) Contactyournetworkoperatorforserviceavailability.
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered
in"My numbers"
• Trylaterifthenetworkisbusy
I am unable to send and receive MMS
• Checkyourphonememoryavailabilityasitmightbefull
• Contact your network operator to check service availability and
checkMMSparameters
• Verify the server center number or your MMS profile with your
operator
• Theservercentermaybeswamped,tryagainlater
The flickering icon is displayed on my standby screen
• YouhavesavedtoomanyshortmessagesonyourSIMcard;delete
someofthemorarchivetheminthephonememory
SIM card PIN locked
• ContactyournetworkoperatortoobtainthePUKcode(Personal
UnblockingKey)
I am unable to download new files
• Makesurethereissufficientphonememoryforyourdownload
• SelectthemicroSDcardasthelocationtostoredownloadedfiles
• Checkyoursubscriptionstatuswithyouroperator
The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible
tootherusers
• Make sure that the two phones are within Bluetooth’s detection
range
How to make your battery last longer
• Makesureyoufollowthecompletechargetime(minimum3hours)
• Afterapartialcharge,thebatterylevelindicatormaynotbeexact.
Wait for at least 20 minutes after removingthechargerto obtain
anexactindication
• Switchonthebacklightuponrequest
• Extendtheemailauto-checkintervalforaslongaspossible
• Update news and weather information on manual demand, or
increasetheirauto-checkinterval
• DeactivateBluetoothwhennotinuse
ALCATELisatrademarkofAlcatel-Lucent
andisusedunderlicenseby
TCTMobileLimited.
Allrightsreserved©Copyright2013
TCTMobileLimited.
TCTMobileLimitedreservestherighttoalter
materialortechnicalspecificationwithoutprior
notice.
PROTECT YOUR HEARING
Topreventpossiblehearingdamage,donotlistenathigh
volume levels for long periods. Exercise caution when
holdingyourdevicenearyourearwhiletheloudspeaker
isinuse.