TCT Mobile 432 HSDPA/HSUPA/UMTS Tri bands / GSM quad bands/LTE 3 bands mobile phone User Manual Exhibit09 DiabloHD LTE OT6034M USA EN QG 20131025 only for FCC

TCT Mobile Limited HSDPA/HSUPA/UMTS Tri bands / GSM quad bands/LTE 3 bands mobile phone Exhibit09 DiabloHD LTE OT6034M USA EN QG 20131025 only for FCC

Contents

Exhibit09.DiabloHD LTE_OT6034M_USA_EN_QG_20131025_only for FCC

English - CJB60S0ALAAA
Quick Start Guide
Important:
Your phone is a unibody device, so the back cover and battery are
not removable. Nonauthorized personnel is strictly prohibited to
disassemble the phone.
If your phone isn’t working normally, try to restart it by pressing
and holding the Power key for at least 9 seconds until the startup
screen appears.
If your phone develops a serious error and can’t be restored by
restarting it, you may need to restore factory settings by pressing
and holding the Power key and Volume up key until the startup
screen appears, select "reboot system now" and press the Power
key to confirm.
Note: Please take care when performing such operations because
they will erase personalized settings and data saved in your phone,
such as SMS, Contacts, Music, etc.
For more information about how to use the cellphone, please go
to www.alcatelonetouch.com to download complete user manual.
Moreover, from the website you can also consult FAQ, realize
software upgrade, etc.
6034M
1
1 Your mobile phone ������
1�1 Keys and connectors
LED
indicator
Proximity
sensor
Headset connector
Home key
Front
camera
SD card
slot
SIM card
slot
Power key
Touch
screen
Back key
Menu key
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker
is in use.
Table of contents
1 Your mobile phone ��������������������������������������������������������� 1
2 Text input ���������������������������������������������������������������������� 11
3 Phone call ���������������������������������������������������������������������� 13
4 Contacts ������������������������������������������������������������������������ 15
5 Messaging����������������������������������������������������������������������� 16
6 Email ������������������������������������������������������������������������������ 17
7 Getting connected �������������������������������������������������������� 18
8 Locate my location using GPS satellites �������������������� 20
9 Data backup ������������������������������������������������������������������ 21
10 Factory data reset �������������������������������������������������������� 22
11 Applications & Internal storage ���������������������������������� 22
12 Making the most of your phone ���������������������������������� 23
Safety and use ������������������������������������������������������������������������� 25
General information �������������������������������������������������������������� 33
TCT Mobile (US), Inc� Warranty ������������������������������������������ 34
Troubleshooting���������������������������������������������������������������������� 36
www.sar-tick.com
This product meets applicable national SAR limits
of 2.0 W/kg. The specific maximum SAR values
can be found on page 30 of this user guide.
When carrying the product or using it while worn
on your body, either use an approved accessory
such as a holster or otherwise maintain a
distance of 1.0 cm from the body to ensure
compliance with RF exposure requirements.
Note that the product may be transmitting even
if you are not making a phone call.
2 3
Power key
• Press: Lock the screen / Light up the screen.
• Press to mute the ringtone when there's an incoming
call.
• Press and hold: Show the pop-up menu to select from
Power off / Restart / Airplane mode / Quick start /
Power on.
• Press Power key more than 9s to restart.
• Press Power key and Volumn up key to reset.
• Press Power key and Volumn down key to capture
a screenshot.
Volume Keys
• Under call mode, adjust the earpiece or headset volume.
• In Music/Video/Streaming mode, adjust the media
volume.
• In general mode, adjust the ring tone volume.
• Mute the ringtone of an incoming call.
1�2 Getting started
1�2�1 Set-up
An insertion tool is provided at the phone package, please
use it to install or remove the SIM/SD card conveniently.
Inserting or removing the SIM card
You must insert your SIM card to make phone calls. Please power off
your phone before inserting or removing the SIM card.
To install, place the SIM card chip facing downwards, and then slide
it into its slot. Make sure that it is correctly inserted. To remove the
card, press and slide it out.
Volumn Key
Micro-USB
Connector
Camera
Camera
Flash/Flashlight
Menu key
• Touch to access Wallpaper, Manage apps and
Settings.
• Touch and hold to open a list of thumbnail images of
apps you've worked with recently. Touch it to open
an app. Swipe it left or right to remove a thumbnail
from the list.
Home key
• While on any application or screen, touch to return to
the Home screen.
Back key
• Touch to go back to the previous screen, or to close
a dialog box, options menu, the notification panel, etc.
4 5
Installing and removing the microSD card
Insert the microSD card with golden contact facing downwards into
the slot. To remove the microSD card, gently press and slide it out.
To avoid data loss and SD card damage, before removing
the SD card, please ensure that the SD card is unmounted
(Settings\Storage\Unmount SD card).
Charging the battery
Connect the battery charger to your phone and mains socket
respectively, LED indicator will light while charging.
To reduce power consumption and energy waste, when
battery is fully charged, disconnect your charger from
the plug; switch off Wi-Fi, GPS, Bluetooth or background-
running applications when not in use; reduce the backlight
time, etc.
1�2�2 Power on your phone
Hold down the Power key until the phone powers on. It will take
some seconds before the screen lights up.
Set up your phone for the first time
The first time you power on the phone, you should set following
options: language, Input method, date & time, etc.
Power on screen without SIM card inserted, you can also connect
to a Wi-Fi network to sign into your Google account and to use
some features.
1�2�3 Power off your phone
Hold down the Power key from the Home screen until the phone
options appear, select Power off.
1�3 Home screen
You can bring all the items (applications, shortcuts, folders and
widgets) you love or use most frequently to your Home screen
for quick access. Touch the Home key to switch to Home screen.
Status bar
• Status/Notification indicators
• Touch and drag down to open the
notification panel.
Application tab
• Touch to open main menu.
Search bar
• Touch to enter text search screen.
• Touch to enter voice search screen.
Touch an icon to open an application,
folder, etc.
Favorite tray applications
• Touch to enter the application.
• Touch and hold to move or change
applications.
Home screen is provided in an extended format to allow more
space for adding applications, shortcuts etc. Slide the Home screen
horizontally left and right to get a complete view of the Home
screen. Blue line at the lower left and right of the screen indicate
which screen you are viewing. You can customize the number of
home screens by Settings\Display\Home screen settings.
6 7
1�3�1 Using the touchscreen
Touch
To access an application, touch it with your finger.
Touch and Hold
To enter the available options for an item, touch and hold the item.
For example, select a contact in Contacts, touch and hold this
contact, options list will then appear on screen.
Drag
Place your finger on the screen to drag an object to another location.
Slide/Swipe
Slide the screen to scroll up and down the applications, images, web
pages… at your convenience.
Flick
Similar to swiping, but flicking makes it move quicker.
Pinch/Spread
Place your fingers of one hand on the screen surface and draw them
apart or together to scale an element on the screen.
Rotate
Automatically change the screen orientation from portrait to
landscape by turning the phone sideways to have a better view.
1�3�2 Status bar
From status bar, you can view both phone status (to the right side)
and notification information (to the left side).
Status icons
GPRS connected Airplane mode
GPRS in use Alarm is set
EDGE connected GPS is on
EDGE in use Receiving location data
from GPS
3G connected Speakerphone is on
3G in use Roaming
HSPA (3G+) connected No signal
HSPA (3G+) in use No SIM card installed
HSPAP connected Vibrate mode
HSPAP in use Ringer is silenced
4G connected Phone microphone
is mute
4G in use Battery is very low
Signal strength Battery is low
Wi-Fi is on Battery is partially
drained
Connected to a Wi-Fi
network Battery is full
Bluetooth is on Battery is charging
Connected to a
Bluetooth device Headset connected
8 9
Notification panel
Touch and drag down the Status bar to open the notification panel.
Touch and drag up to close it. From the Notification panel, you can
open items and other reminders indicated by notification icons or
view wireless service information.
Touch to open quick settings bar
and enable/disable functions or
change modes.
Touch one notificaiton and slide it sideways to delete it.
Touch the icon to clear all event–based notifications (other
ongoing notifications will remain).
Touch and then the Settings icon to access Settings.
1�3�3 Search bar
The phone provides a Search function which can be used to locate
information within applications, the phone or the web.
1�3�4 Lock/Unlock your screen
To protect your phone and privacy, you can lock the phone screen by
creating a variety of patterns, PIN or password etc.
1�3�5 Personalize your Home screen
Add
Touch the application tab , touch and hold an application or a
widget to active the Move mode, and drag the item to any Home
screen as you prefer.
Notification icons
New Gmail message Missed call
New Email message Call forwarding is on
New text or multimedia
message Song is playing
Problem with SMS or
MMS delivery Connected to VPN
New Google Hangouts
message Disconnected from VPN
New voicemail Radio is on
Upcoming event Uploading data
Screenshot error Downloading data
Screenshot captured Download finished
microSD card is full Select input method
safe to remove SD card An open Wi-Fi network
is available
preparing SD card Phone is connected via
USB cable
Both USB tethering and
portable hotspot are on System update available
USB tethering is on
Carrier data use
threshold approaching
or exceeded
Portable Wi-Fi hotspot
is on
10 11
Reposition
Touch and hold the item to be repositioned to activate the Move
mode, drag the item to the desired position and then release. You
can move items both on the Home screen and the Favorite tray. Hold
the icon on the left or right edge of the screen to drag the item to
another Home screen.
Remove
Touch and hold the item to be removed to activate the Move mode,
drag the item up to the top of Remove icon, and release after the
item turns red.
Create folders
To improve the organization of items (shortcuts or applications) on
the Home screen and the Favorite tray, you can add them to a folder
by stacking one item on top of another. To rename a folder, open it,
touch the folder’s title bar to input the new name.
Wallpaper customization
Touch and hold an empty area or touch the Menu key, then touch
Wallpaper on the Home screen to customize wallpaper.
1�3�6 Application tab
Touch from the Home screen to enter applications list.
To return to the Home screen, touch the Home key.
Consult recently-used applications
To consult recently-used applications, you can touch and hold the
Menu key. Touch a thumbnail in the window to open the related
application.Touch one thumbnail and slide it sideways to delete it.
1�3�7 Volume adjustment
You can set ringer, media and phone ringtone volume to your
preference by pressing Volume up/down key, or touching Settings\
Sound\Volumes to set volume.
1�4 Applications and widgets list
The list contains all pre-embedded and newly installed applications
and widgets.
To access the list, touch from the Home screen. To return to the
Home screen, touch the Home key or the Back key.
Touch the icon to access the Google Play Store.
2 Text input ���������������������
2�1 Using Onscreen Keyboard
Onscreen Keyboard settings
Touch the Menu key from the Home screen, select Settings\
Language & input, touch the Settings icon on the right of
Android keyboard, a series of settings are available for your
selection.
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the Onscreen Keyboard
orientation. You can also adjust it by changing the settings (Touch
the Menu key on the Home screen, then touch Settings\Display\
Auto-rotate screen).
12 13
2�1�1 Android keyboard
Touch to switch
between symbol and
numeric keyboard.
Touch & hold to
select symbols.
Touch to enter
text or numbers.
Touch to enter voice
input; touch & hold to
show input options.
Touch to switch
between "abc/Abc"
mode; Touch & hold
to switch between
"abc/ABC" mode.
2�2 Text editing
You can edit the text you have entered.
• Touch and hold or double-tap within the text you would like
to edit.
• Drag the tap to change the high-lighted selection.
• Following options will show: Select all , Cut , Copy
and Paste .
• Touch the icon or touch the blank to go back without any
action.
3 Phone call ����������������
3�1 Placing a call
You can easily launch a call using Phone. Touch Application tab from
the Home screen and select Phone.
Touch and hold to
access voicemail.
Display the
suggest
number(s).
Slide to access Call
log and Contacts.
Touch to call the
preview number.
Touch to hide/
display keyboard
Enter the desired number from the keyboard directly or select a
contact from Contacts or Call log by sliding or touching tabs, then
touch to place the call.
The number you entered can be saved to Contacts by touching
and then touching Create new contact.
If you make a mistake, you can delete the incorrect digits by touching
.
To hang up a call, touch or the Power key (when the Call
settings\Power key ends call option is activated).
3�2 Speed dial settings
You can access this setting screen by touching the Menu key and
then touching Speed Dial on Dial screen, then select contacts to
define 2-9 screen keys as a speed dialer.
14 15
3�3 Answering or rejecting a call
When you receive a call:
• Slide the icon rightward to answer;
• Slide the icon leftward to reject;
• Slide the icon upward to reject the call by sending a preset
message.
To mute the ringtone volume of an incoming call, press the Volume
up/down key or turn over the phone (when the Call settings\Turn
over to mute option is activated).
3�4 Consulting your call memory
You can access your call memory by touching from the Dial
screen to view call history in categories of Missed calls, Outgoing
calls and Incoming calls.
4 Contacts �������������������
You can view and create contacts on your phone and synchronize
these with your Gmail contacts or other applications on the web
or on your phone.
4�1 Adding a contact
Touch Application tab on the Home screen, select Contacts, then
touch the icon in the contact list to create a new contact.
4�2 Importing , exporting and sharing
contacts
From Contacts screen, touch the Menu key to open options menu,
touch Import/export, then select Import from SIM card,
Export to SIM card, Import from storage, Export to storage,
or Share visible contacts.
To import/export a single contact from/to SIM card, choose an
account and target SIM card(s), select the contact you want to
import/export, and touch the icon √ to confirm.
To import/export all contacts from/to SIM card, choose an account
and target SIM card(s), select Select all and touch the icon √ to
confirm.
You can share a single contact or contacts with others by sending the
contact's vCard to them via Bluetooth, Gmail, etc.
Touch a contact you want to share, touch the Menu key and Share
from contact details screen, then select the application to perform
this action.
4�3 Synchronizing contacts in multiple
accounts
Contacts, data or other information can be synchronized from multiple
accounts, depending on the applications installed on your phone.
16 17
5 Messaging �����������������
You can create, edit and receive SMS and MMS with this phone.
To access this feature, touch Application tab from the Home screen,
then select Messaging.
To consult messages stored in SIM card, touch the Menu
key from Messaging screen, then touch Settings\Manage
SIM messages.
5�1 Write message
On message list screen, touch the new message icon to write
text/multimedia messages.
Touch to create a new message.
Touch to search in all messages.
• Touch to view the whole message thread.
• Touch & hold to active the delete mode.
Sending a text message
Enter the mobile phone number of the recipient on To bar or touch
to add recipients, touch Type message bar to enter the text
of the message. Touch the icon to insert media files. Touch the
icon to insert emotions. When finished, touch to send the
text message.
An SMS of more than 160 characters will be charged as
several SMS. Specific letters (accent) will also increase the
size of the SMS, this may cause multiple SMS to be sent to
your recipient.
Sending a multimedia message
MMS enables you to send video clips, images, photos, animations,
slides and sounds to other compatible phones and e-mail addresses.
An SMS will be converted to MMS automatically when media files
(image, video, audio, slides, etc.) are attached or Subject or email
addresses added.
6 Email ������������������������
Besides your Gmail account, you can also set-up external POP3 or
IMAP email accounts in your phone.
To access this feature, touch Application tab from the Home screen,
then select Email.
An email wizard will guide you through the steps to set-up an email
account.
• Enter the email address and password of the account you want
to set-up.
• Touch Next. If the account you entered is not provided by your
service provider in the phone, you will be prompted to go to
the email account settings screen to enter settings manually. Or
you can touch Manual setup to directly enter the incoming and
outgoing settings for the email account you are setting up.
• Enter the account name and display name in outgoing emails.
• To add another email account, you can touch the Menu key and
Settings. Touch ADD ACCOUNT on the right of the title to
create.
To create and send emails
• Touch the icon from Inbox screen.
• Enter recipient(s) email address(es) in To field.
• If necessary, touch the Menu key and touch Add Cc/Bcc to add
a copy or a blind copy to the message.
• Enter the subject and the content of the message.
• Touch the Menu key, touch Attach file to add an attachment.
• Finally, touch to send�
18 19
• If you do not want to send the mail right away, you can touch the
Menu key and Save draft or touch Back key to save a copy.
7 Getting connected �������
To connect to the Internet with this phone, you can use GPRS/
EDGE/3G/4G networks or Wi-Fi, whichever is most convenient.
7�1 Connecting to the Internet
7�1�1 GPRS/EDGE/3G/4G
The first time you turn on your phone with SIM card inserted, it will
automatically configure network service: GPRS, EDGE, 3G or 4G.
To check the network connection you are using, touch the Menu key,
then touch Settings\More���\Mobile networks, and touch Access
Point Names or Network operators.
7�1�2 Wi-Fi
Using Wi-Fi, you can connect to the Internet when your phone is
within range of a wireless network. Wi-Fi can be used on phone even
without a SIM card inserted.
To turn Wi-Fi on and connect to a wireless network
• Touch the Menu key from the Home screen, then touch Settings.
• Touch the switch beside Wi-Fi to turn on/off Wi-Fi.
• Touch Wi-Fi, the detailed information of detected Wi-Fi networks
is displayed in the Wi-Fi networks section.
• Touch a Wi-Fi network to connect. If the network you selected is
secured, you are required to enter a password or other credentials
(you may contact network operator for details). When finished,
touch Connect.
Warning: 5 GHz Wi-Fi operation is for indoor use only.
7�2 Browser ���������������������������������������
Using Browser, you can enjoy surfing the Web.
To access this feature, touch Application tab from the Home screen,
then select Browser.
To go to a web page
On Browser screen, touch the URL box at the top, enter the address
of the web page, then confirm.
7�3 Connecting to a computer(1)
With the USB cable, you can transfer media files and other files
between your microSD card/internal storage and the computer.
To connect/disconnect your phone to/from the computer:
To connect:
• Use the USB cable that came with your phone to connect
the phone to a USB port on your computer. You will receive a
notification that the USB is connected.
• Open the Notification panel and touch USB connected, then
choose a way in the dialog that opens to confirm that you want
to transfer files.
To disconnect (for mass storage):
• Open the Notification panel and touch USB connected.
• Touch to cancel The USB storage device is in use now in the
dialog that opens.
Before using MTP, make sure that the driver (Windows
Media Player 11 or above version) has been installed.
To locate data you have transferred or downloaded in your
microSD card:
• Touch Application tab from the Home screen to open the
applications list.
• Touch File Manager.
(1) You can change the default connecting way via Settings\Storage\
Menu key\USB computer connection. Compared with mass
storage, Some operations are not usable via MTP and PTP.
20 21
All data you have downloaded is stored in File Manager, where you
can view media files (videos, photos, music and others), rename files,
install applications into your phone, etc.
7�4 Sharing your phone's mobile data
connection
You can share your phone's mobile data connection with a single
computer via a USB cable(USB tethering) or with up to eight devices
at once by turning your phone into a portable Wi-Fi hotspot.
To turn on USB tethering or Portable Wi-Fi hotspot
• Touch the Menu key from the Home screen.
• Touch Settings\More���\Tethering & portable hotspot.
• Mark the checkbox of USB tethering or Portable Wi-Fi
hotspot to activate this function.
The functions may incur additional network charges from
your network operator. Extra fees may also be charged in
roaming areas.
8 Locate my location
using GPS satellites �����
To activate your phone’s global positioning system (GPS) satellite
Receiver:
• Touch the Menu key from the Home screen.
• Touch Settings\Location access.
• Touch the switch beside Access to my location to
turn on.
When open Maps, you can find your location:
Use your phone’s GPS satellites receiver to pinpoint your location
within an accuracy as close as several meters (“street level”). The
process of accessing the GPS satellite and setting your phone's
precize location for the first time will require up to 5 minutes. You
will need to stand in a place with a clear view of the sky and avoid
moving. After this, GPS will only need 20-40 seconds to identify your
precize location.
9 Data backup �����������������
This phone enables you to back up your phone’s settings and other
application data to Google Servers, with your Google Account.
If you replace your phone, the settings and data you’ve backed up
are restored onto the new phone the first time you sign in with
your Google Account.
To activate this function:
• Touch the Menu key from the Home screen.
• Touch Settings\Backup & reset\Back up my data.
Activated this function, a wide variety of settings and data are
backed up, including your Wi-Fi passwords, bookmarks, a list of
the applications you’ve installed, the words you’ve added to the
dictionary used by the onscreen keyboard, and most of the settings
that you configure with the Settings application. If you deactivated this
option, you stop backing up your settings, and any existing backups
are deleted from Google Servers.
22 23
10 Factory data reset �
To activate factory data reset:
• Touch the Menu key from the Home screen.
• Touch Settings\Backup & reset\Factory data reset�
• Touch the Reset phone.
Phone reset will erase all of your personal data from internal phone
storage, including information about your Google Account, any other
accounts, your system and application settings, and any downloaded
applications. Resetting the phone does not erase any system software
updates you’ve downloaded or any files on your microSD card,
such as music or photos. If you reset the phone in this way, you’re
prompted to re-enter the same kind of information as when you
first started Android.
When you are unable to power on your mobile phone, there is
another way to perform a factory data reset by pressing the Power
key and the Volumn up key at same time until the screen lights up.
11 Applications &
Internal storage �����
11�1 Applications
With this phone, some built-in Google applications and other third
party applications are available for your convenience.
With the built-in applications, you can
• Communicate with friends.
• Exchange messages or emails with friends.
• Track your location, view traffic situations, search for locations and
get navigation information to your destination.
• Download more applications from Google Play Store and more.
For more information about these applications, please check user
manual online: www.alcatelonetouch.com.
11�2 Internal storage
Available space
Touch Settings\Storage to display the amount of internal phone
storage used by the operating system, its components, applications
(including those you downloaded), permanent and temporary data.
If a warning message comes up saying that phone memory
is limited, you are required to free up space by deleting
some unwanted applications, downloaded files, etc.
12 Making the most
of your phone ���������
You can download software upgrade for free from the website
(www.alcatelonetouch.com).
12�1 ONE TOUCH Center
ONE TOUCH Center includes:
• Contacts
It allows you to back up contact entries so that you don't have
to worry about losing, breaking, switching phones or changing
service providers.
• Messages
It frees you from painstakingly inputting text on the keypads. All of
your messages are easily accessible and well-organized.
• Photos
It allows you to easily import photos from PC or the handset and
organize them in different albums for better management.
• Videos
It allows you to insert video files from PC for playback and then
upload to handset folder.
• Music
It allows you to quickly search your favorites in PC, manage the
ultimate Library, and enjoy the easiest digital jukebox in your own
mobile way.
24 25
• Application
It allows you to import downloaded mobile applications and have
them installed into your handset upon synchronization.
• Backup
It allows you to back up your contacts, messages, calendar, photos
and applications, then import the backup files to your phone.
Supported Operating Systems
Windows XP/Vista/Windows 7.
12�2 Upgrade
You can use Mobile Upgrade tool or FOTA Upgrade tool to update
your phone's software.
12�2�1 Mobile Upgrade
Download Mobile Upgrade from ALCATEL ONE TOUCH website
(www.alcatelonetouch.com) and install it on your PC. Launch the
tool and update your phone by following the step by step instructions
(refer to the User Guide provided together with the tool). Your
phone’s software will now have the latest software.
All personal information will be permanently lost following
the update process. We recommend you backup your
personal data using ONE TOUCH Center before
upgrading.
12�2�2 FOTA Upgrade
Using FOTA Upgrade tool you can update your phone's software.
To access System updates, please touch the Menu key from the
Home screen, then Settings\About phone\System updates.
Touch Check for updates, and the phone will search for the latest
software. If you want to update the system, please touch the button
Download, after it done please touch Install to complete the
upgrade. Now your phone's software will have the latest version.
You should turn on data connection before searching for updates.
Settings for auto-check intervals and reminders about upgrades are
also available once you restart the phone.
If you have chosen auto-check, when the system discovers the
new version, the icon will appear in the status bar. Touch the
notification to access the System updates directly.
During FOTA downloading or updating, to avoid errors in
locating the correct update packages, do not change your
default storage location.
Safety and use ����������������������
We recommend that you read this chapter carefully before using
your mobile phone. The manufacturer disclaims any liability for
damage, which may result as a consequence of improper use or use
contrary to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a cellphone while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit,
headset...), drivers are requested to refrain from using their cellphone
when the vehicle is not parked. Check the laws and regulations on
the use of wireless cellphones and their accessories in the areas
where you drive. Always obey them. The use of these devices may be
prohibited or restricted in certain areas.
When driving, do not use your mobile phone and headphone to listen
to music or to the radio. Using a headphone can be dangerous and
forbidden in some areas.
When switched on, your mobile phone emits electromagnetic waves
that can interfere with the vehicle’s electronic systems such as ABS
anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your mobile phone on top of the dashboard or within an
airbag deployment area,
- check with your car dealer or the car manufacturer to make sure
that the car’s electronic devices are shielded from cellphone RF
energy.
• CONDITIONS OF USE:
You are advised to switch off the cellphone from time to time to
optimize its performance.
Remember to abide by local authority rules of cellphone use on
aircrafts.
Operational Warnings: Obey all posted signs when using mobile
devices in public areas.
26 27
Follow Instructions to Avoid Interference Problems: Turn off your
mobile device in any location where posted notices instruct you to
do so. In an aircraft, turn off your mobile device whenever instructed
to do so by airline staff. If your mobile device offers an airplane mode
or similar feature, consult airline staff about using it in flight.
Switch the cellphone off when you are in health care facilities,
except in designated areas. As with many other types of equipment
now in regular use, cellphones can interfere with other electrical or
electronic devices, or equipment using radio frequency.
Switch the cellphone off when you are near gas or flammable liquids.
Strictly obey all signs and instructions posted in a fuel depot, gas
station, or chemical plant, or in any potentially explosive atmosphere.
When the cellphone is switched on, it should be kept at least 15 cm
from any medical device such as a pacemaker, a hearing aid or insulin
pump. In particular when using the cellphone you should hold it
against the ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about using
your mobile device with your implantable medical device, consult
your healthcare provider.
To avoid hearing impairment, answer the call before holding your
mobile phone to your ear. Also move the handset away from your
ear while using the “hands-free” option because the amplified volume
might cause hearing damage. It is recommended to have proper
supervision while small children use your mobile phone.
When replacing the cover please note that your mobile phone may
contain substances that could create an allergic reaction.
Always handle your mobile phone with care and keep it in a clean
and dust-free place.
Do not allow your mobile phone to be exposed to adverse weather
or environmental conditions (moisture, humidity, rain, infiltration of
liquids, dust, sea air, etc.). The manufacturer’s recommended operating
temperature range is -10°C (14°F) to +55°C (131°F)(the max value
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the cellphone’s display may be
impaired, though this is temporary and not serious.
Do not open or attempt to repair your mobile phone yourself.
Do not drop, throw or try to bend your mobile phone.
Do not use the cellphone if the glass made screen, is damaged,
cracked or broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are
recommended by TCT Mobile Limited and its affiliates and are
compatible with your mobile phone model.
TCT Mobile Limited and its affiliates disclaim any liability for damage
caused by the use of other chargers or batteries.
Your mobile phone should not be disposed of in a municipal waste.
Please check local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all
important information stored in your mobile phone.Some people
may suffer epileptic seizures or blackouts when exposed to flashing
lights, or when playing video games. These seizures or blackouts may
occur even if a person never had a previous seizure or blackout. If you
have experienced seizures or blackouts, or if you have a family history
of such occurrences, please consult your doctor before playing video
games on your mobile phone or enabling a flashing-lights feature on
your mobile phone. Parents should monitor their children’s use of
video games or other features that incorporate flashing lights on
the cellphones.
All persons should discontinue use and consult a doctor if any of
the following symptoms occur: convulsion, eye or muscle twitching,
loss of awareness, involuntary movements, or disorientation. To limit
the likelihood of such symptoms, please take the following safety
precautions:
- Play at the farthest distance possible from the screen.
When you play games on your mobile phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or other
parts of your body. Follow these instructions to avoid problems
such as tendinitis, carpal tunnel syndrome, or other musculoskeletal
disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at
high volume levels for long periods. Exercise caution
when holding your device near your ear while the
loudspeaker is in use.
28 29
• PRIVACY:
Please note that you must respect the laws and regulations in force
in your jurisdiction or other jurisdiction(s) where you will use your
mobile phone regarding taking photographs and recording sounds
with your mobile phone. Pursuant to such laws and regulations,
it may be strictly forbidden to take photographs and/or to record
the voices of other people or any of their personal attributes, and
reproduce or distribute them, as this may be considered to be an
invasion of privacy.
It is the user’s sole responsibility to ensure that prior authorization
be obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the
manufacturer, the seller or vendor of your mobile phone (including
the operator) disclaim any liability which may result from the
improper use of the cellphone.
• BATTERY:
Please note your phone is a unibody device, the back cover and
battery are not removable. Observe the following precautions:
- Do not attempt to open the back cover,
- Do not attempt to eject, replace and open battery,
- Do not punctuate the back cover of your phone,
- Do not burn or dispose of your phone in household rubbish or
store it at temperature above 60°C.
Phone and battery as a unibody device must be disposed of in
accordance with locally applicable environmental regulations.
This symbol on your mobile phone, the battery and the
accessories means that these products must be taken to
collection points at the end of their life:
- Municipal waste disposal centers with specific bins for
these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in
the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products
with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and
collection facilities; instead they are to be taken to collection points
for them to be recycled.
In the United States you may learn more about CTIA’s Recycling
Program at www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED
BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES
ACCORDING TO THE INSTRUCTIONS
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature range of:
0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone meet with the
standard for safety of information technology equipment and office
equipment use. Due to different applicable electrical specifications, a
charger you purchased in one jurisdiction may not work in another
jurisdiction. They should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 90-264 V, 47/63 Hz, 0.15 A
Output: 5 V, 1000 mA
Battery: Lithium 2000 mAh
• RADIO WAVES:
THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS
FOR EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limits for exposure to
radio-frequency (RF) energy.
These limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by
independent scientific organizations through periodic and thorough
evaluation of scientific studies. These guidelines include a substantial
safety margin designed to ensure the safety of all persons, regardless
of age and health.
The exposure standard for cellphones employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by
public authorities such as the Federal Communications Commission
of the US Government (FCC), or by Industry Canada, is 1.6 W/kg
averaged over 1 gram of body tissue. Tests for SAR are conducted
using standard operating positions with the cellphone transmitting at
its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power
level, the actual SAR level of the cellphone while operating can be
well below the maximum value. This is because the cellphone is
designed to operate at multiple power levels so as to use only the
power required to reach the network. In general, the closer you are
to a wireless base station antenna, the lower the power output of
the cellphone.
30 31
Before a cellphone model is available for sale to the public,
compliance with national regulations and standards must be shown.
The highest SAR value for this model cellphone when tested for use
at the ear is 0.69 W/Kg @ 1 gram and when properly worn on the
body is 1.18 W/Kg @ 1 gram.
To meet RF exposure guidelines during body-worn operation, the
device should be positioned at least 10 mm away from the body.
While there may be differences between the SAR levels of various
cellphones and at various positions, they all meet the government
requirement for RF exposure. For body-worn operation, the
cellphone meets FCC RF exposure guidelines provided that it is used
with a non-metallic accessory with the handset at least 10 mm from
the body. Use of other accessories may not ensure compliance with
FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site:
http://www.phonefacts.net
The World Health Organization (WHO) considers that present
scientific information does not indicate the need for any special
precautions for use of cellphones. If individuals are concerned, they
might choose to limit their own or their children’s RF exposure by
limiting the length of calls, or using “hands-free” devices to keep
cellphones away from the head and body. (fact sheet n°193).
Additional WHO information about electromagnetic fields
and public health are available on the following website:
http://www.who.int/peh-emf.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there
is no guarantee that interference to radio or television reception,
which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
For the receiver devices associated with the operation of a licensed
radio service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the condition that this device does not cause harmful
interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in
positions other than against your ear. In such circumstances the
device will be compliant with the guidelines when used with headset
or usb data cable. If you are using another accessory ensure that
whatever product is used is free of any metal and that it positions
the cellphone at least 10 mm away from the body.
32 33
• LICENSES (1)
microSD Logo is a trademark.
® The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks by
TCT Mobile Limited and its affiliates is under license.
Other trademarks and trade names are those of their
respective owners.
ONE TOUCH 6034M
Bluetooth® QD ID B021336
The Wi-Fi Logo is a certification mark of the Wi-Fi
Alliance.
The Android robot is reproduced or modified
from work created and shared by Google and
used according to terms described in the Creative
Commons 3.0 Attribution License (the text will show
when you touch and hold Google legal in Settings\
About phone\Legal information). (1)
Google, the Google logo, Android, the Android logo,
Google SearchTM, Google MapsTM, GmailTM, YouTube,
Google Play Store, Google LatitudeTM and Google
TalkTM are trademarks of Google Inc.
Hearing Aid Compatibility
Your mobile phone is rated: «For Hearing Aid», to assist hearing
device users in finding mobile phones that may be compatible with
their hearing devices.
For more information please refer to «Hearing Aid
Compatibility with Mobile Phones» leaflet or visit our website
http://www.alcatelonetouch.com
FCC ID: RAD432
(1) It may not available according to the countries.
General information �����������
• Website: www.alcatelonetouch.com
• Facebook: http://www.facebook.com/alcatelonetouchusa
• Twitter: http://www.twitter.com/alcatel1touch
• Hot Line Number: In the United States, call 877-702-3444 for
technical support.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English
and other languages according to availability on our server:
www.alcatelonetouch.com
Your mobile phone is a transceiver that operates on following networks:
GSM in quad-band (850/900/1800/1900MHz), UMTS in tri-band
(850/1900/2100MHz), LTE (CSFB) in quad-band (B1/B7/B8).
Protection against theft (1)
Your mobile phone is identified by an MEID (cellphone serial
number) shown on the packaging label and in the product’s memory.
We recommend that you note the number the first time you use
your mobile phone by entering *#06# and keep it in a safe place.
It may be requested by the police or your operator if your mobile
phone is stolen.
Disclaimer
There may be certain differences between the user manual
description and the cellphone’s operation, depending on the software
release of your mobile phone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences,
if any, nor for their potential consequences, which responsibility shall
be borne by the operator exclusively.
(1) Contact your network operator for service availability.
34 35
TCT Mobile (US), Inc�
Warranty ������������������������������
TCT Mobile (US), Inc. warrants to the original retail purchaser of
this wireless device that should this product or part thereof during
normal consumer usage and condition be proven to be defective
in material or workmanship that results in product failure within
the first twelve (12) months from the date of purchase as shown
on your original sales receipt from an authorized sales agent. Such
defect(s) will be repaired or replaced (with new or rebuilt parts)
at the company’s option without charge for parts or labor directly
related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items
are also warranted against defects and workmanship that results in
product failure within the first six (6) months period from the date
of purchase as shown on your original sales receipt. Such defect(s)
will be repaired or replaced (with new or rebuilt parts) at the
company’s option without charge for parts or labor directly related
to the defect(s).
The limited warranty for your wireless device will be voided if any of
the following conditions occur:
• Non-compliance with the instructions for use or installation, or
with technical and safety standards applicable in the geographical
area where your phone is used;
• Connection to any equipment not supplied or not recommended
by TCT Mobile (US), Inc.;
• Modification or repair performed by individuals not authorized by
TCT Mobile (US), Inc. or its affiliates;
• Changes to the device operating system by the user or third party
applications;
• Acts of god such as inclement weather, lightning, power surges,
fire, humidity, infiltration of liquids or foods, chemical products,
download of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless device’s event labels or serial
numbers (IMEI);
• Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the
operating guidelines;
• Defects in appearance, cosmetic, decorative or structural items
such as framing and non-operative parts;
• Damage as result of physical abuse regardless of cause.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shall TCT Mobile (US),
Inc. or any of its affiliates be liable for incidental or consequential
damages of any nature whatsoever, including but not limited to
commercial loss, to the full extent those damages can be disclaimed
by law. Some states do not allow the exclusion or limitation of
incidental or consequential damages, or limitation of the duration of
implied warranties, so the preceding limitations or exclusions may
not apply to you.
How to obtain Support: Contact the customer care center by calling
(877-702-3444) or going to (http://www.alcatelonetouch.com/usa/).
We have placed many self-help tools that may help you to isolate the
problem and eliminate the need to send your wireless device in for
service. In the case that your wireless device is no longer covered
by this limited warranty due to time or condition, you may utilize our
out of warranty repair options.
How to obtain Hardware Service within the terms of this warranty:
Create a user profile (alcatel.finetw.com) and then create an RMA
for the defective device. Ship the device with a copy of the original
proof of purchase (e.g. original copy of the dated bill of sale, invoice)
with the owner's return address (No PO Boxes accepted), wireless
carrier’s name, alternate daytime phone number, and email address
with a complete problem description. Only ship the device. Do not
ship the SIM card, memory cards, or any other accessories such as
the power adapter. You must properly package and ship the wireless
device to the repair center. TCT Mobile (US), Inc. is not responsible
for devices that do not arrive at the service center or are damaged
in transit. Insurance is recommended with proof of delivery. Upon
receipt, the service center will verify the warranty conditions, repair,
and return your device to the address provided in the RMA. Check
the warranty repair status by going online with the RMA number
on web portal.
36 37
Troubleshooting�������������������
Before contacting the service centre, you are advised to follow the
instructions below:
• You are advised to fully charge ( ) the battery for optimal
operation.
• Avoid storing large amounts of data in your phone as this may
affect its performance.
• Use Factory date reset and the upgrade tool to perform phone
formatting or software upgrading (to reset factory data, hold down
the Power key and the Volume up key at the same time). ALL
User phone data: contacts, photos, messages and files, downloaded
applications will be lost permanently. It is strongly advised to fully
backup the phone data and profile via ONE TOUCH Center before
doing formatting and upgrading.
and carry out the following checks:
My phone is frozen or cannot switch on
• Check the battery power level, charge for at least 20 minutes.
• If it still does not work, please reset the phone using the Power
key and the Volume up key.
My phone has not responded for several minutes
• Restart your phone by pressing and holding the Power key more
then 7s.
My phone turns off by itself
• Check that your screen is locked when you are not using your
phone, and make sure the Power key is not mis-contacted due
to unlocked screen.
• Check the battery charge level.
My phone cannot charge properly
• Make sure you are using an ALCATEL ONE TOUCH charger
from the box.
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutes to display the battery charger indicator on the screen.
• Make sure charging is carried out under normal conditions (0°C
to +40°C).
• When abroad, check that the voltage input is compatible.
My phone cannot connect to a network or “No service”
is displayed
• Try connecting in another location.
• Verify the network coverage with your operator.
• Check with your operator that your SIM card is valid.
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded.
My phone cannot connect to the Internet
• Check that the IMEI number (press *#06#) is the same as the one
printed on your warranty card or box.
• Make sure that the internet access service of your SIM card is
available.
• Check your phone's Internet connecting settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure the SIM card has been correctly inserted (see
"Inserting or removing the SIM card").
• Make sure the chip on your SIM card is not damaged or scratched.
• Make sure the service of your SIM card is available.
Unable to make outgoing calls
• Make sure you have dialed a valid number and have touched
.
• For international calls, check the country and area codes.
• Make sure your phone is connected to a network, and the network
is not overloaded or unavailable.
• Check your subscription status with your operator (credit, SIM
card valid, etc.).
• Make sure you have not barred outgoing calls.
• Make sure that your phone is not in flight mode.
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network).
• Check your subscription status with your operator (credit, SIM
card valid, etc.).
• Make sure you have not forwarded incoming calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in flight mode.
38 39
The caller’s name/number does not appear when a call is
received
• Check that you have subscribed to this service with your operator.
• Your caller has concealed his/her name or number.
I cannot find my contacts
• Make sure your SIM card is not broken.
• Make sure your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the Volume
Up/Down key.
• Check the network strength .
• Make sure that the receiver, connector or speaker on your phone
is clean.
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service.
• Make sure this feature does not require an ALCATEL ONE
TOUCH accessory.
When I select a number from my contacts, the number
cannot be dialed
• Make sure that you have correctly recorded the number in your
file.
• Make sure that you have selected the country prefix when calling
a foreign country.
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some
files or save the files in the phone contacts (i.e. your professional
or personal directories).
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability.
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered
in "Voicemail number".
• Try later if the network is busy.
I am unable to send and receive MMS
• Check your phone memory availability as it might be full.
• Contact your network operator to check service availability and
check MMS parameters.
• Verify the server centre number or your MMS profile with your
operator.
• The server centre may be swamped, try again later.
SIM card PIN locked
• Contact your network operator to obtain the PUK code (Personal
Unblocking Key).
I am unable to connect my phone to my computer
• Install ONE TOUCH Center.
• Check that your USB driver is installed properly.
• Open the Notification panel to check if the ONE TOUCH Center
Agent has activated.
• Check that your computer meets the requirements for ONE
TOUCH Center Installation.
• Make sure that you’re using the right cable from the box.
I am unable to download new files
• Make sure there is sufficient phone memory for your download.
• Select the microSD card as the location to store downloaded files.
• Check your subscription status with your operator.
The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible
to other users .
• Make sure that the two phones are within Bluetooth’s detection
range.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 4
hours).
• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain
an exact indication.
• Adjust the brightness of screen as appropriate.
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or
increase their auto-check interval.
• Exit background-running applications if they are not being used
for a long time.
• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
40 41
The phone will become warm following prolonged calls,
game playing, internet surfing or running other complex
applications�
• This heating is a normal consequence of the CPU handling
excessive data. Ending above actions will make your phone return
to normal temperatures.
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
© Copyright 2013 TCT Mobile Limited
All rights reserved
TCT Mobile Limited reserves
the right to alter material
or technical specification
without prior notice.
All "Signature" ringtones embedded in this phone have been
composed, arranged and mixed by NU TROPIC (Amar Kabouche).

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