TCT Mobile 480 HSUPA/HSDPA/UMTS dualband / GSM quadband mobile phone User Manual

TCT Mobile Limited HSUPA/HSDPA/UMTS dualband / GSM quadband mobile phone

User Manual

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Document DescriptionUser Manual
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Date Submitted2014-04-23 00:00:00
Date Available2014-04-23 00:00:00
Creation Date2014-03-03 15:23:57
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Table of contents
Quick Start Guide
For more information about how to use the phone, please go to
www.alcatelonetouch.com to download the complete user manual.
Also on our website you can find helpful FAQs, software upgrade, etc.
Your mobile.......................................................................................................... 3
Getting started.................................................................................................... 8
Making a call......................................................................................................... 9
Menu arrange..................................................................................................... 10
Messaging............................................................................................................ 10
Email..................................................................................................................... 11
Contacts.............................................................................................................. 12
Call log................................................................................................................. 12
Media.................................................................................................................... 13
10
File manager ..................................................................................................... 14
11
Internet................................................................................................................ 15
12
Entertainment.................................................................................................... 16
13
Tools..................................................................................................................... 17
14
Apps..................................................................................................................... 18
15
Profile................................................................................................................... 19
16
Settings................................................................................................................ 19
17
Making the most of your mobile................................................................... 19
Safety and use................................................................................................................. 20
General information...................................................................................................... 28
TCT Mobile (US), Inc. Warranty................................................................................. 29
Troubleshooting.............................................................................................................. 31
• Navigation key Press to go left/right/up/down
Press to access function
• OK key Press to confirm an option
• Volume key Press to adjust volume up/down
Your mobile....................
1.1
• Enter symbol table
• Hold down Fn key, then press SYM key to enter
emotion table
• Answer/Send a call
• Enter Call log
Keys and connectors
1.2
Left softkey
Send key
Facebook key
Voicemail key
Vibration key
Email unread.
WAP messages.
• Press once: Input a top-half character
• Press twice: Lock the keyboard in top-half key input
mode
Fn+ M: Access Music
Fn + P: Access Profiles
Delete key
Enter key
Shift key
SYM key
Fn key
• Short key press: Enter a space (on edit mode)
Unlock the keypad (on Home screen)
• Press and hold: Access language list (on edit mode)
Lock the keypad (on Home screen)
• Hold down Fn key, then press Space key to select
input method
Space key
Airplane mode.
microSD card scanning completed.
You can customize your Home screen by selecting ”Personalize”
through Right softkey.
GPRS connecting.
1.3.1
Vibrate alert: your phone vibrates, but does not ring or
beep with the exception of the alarm.
GPRS attached.
Widgets are convenient shortcuts for quick access from the Home
screen.
Headset connected.
EDGE connecting.
1.3.2
Call forwarding activated: your calls are forwarded.
EDGE attached.
You can select a folder to choose one image as favorite wallpaper by
selecting "Change wallpaper".
Alarm or appointments programmed.
3G network connecting.
Level of network reception.
3G network attached.
Set-up
Connect the battery charger to your phone and outlet respectively.
To reduce power consumption and energy waste, when
battery is fully charged, disconnect your charger from the
phone; switch off running applications in the background
when not in use, reduce the backlight time, etc.
Widget bar
Change wallpaper
Inserting or removing the SIM card
You must insert your SIM card to make phone calls. Please power off
your phone and remove battery before inserting or removing the SIM
card.
2.2
Power on your phone
Hold down the
2.3
Place the SIM card with the chip facing downwards and slide it into its
housing. Make sure that it is correctly inserted. To remove the card,
press and slide it out.
key until the telephone powers on.
Power off your phone
Hold down the
MMS receipt in progress.
Call in progress.
Getting started...............
Home screen
Music active.
Missed calls.
Charging the battery
Removing or installing the back cover
1.3
Voicemail message arrived.
2.1
Roaming.
Status bar icons(1)
• Press once: Input a capitalized character
• Press twice: Lock the keyboard in capital letter input
mode
Radio is on.
(Red) Message list is full: your phone cannot accept
any new messages.You must access the message list and delete
at least one message on your SIM card.
• Press and hold: Turn on/off vibration alert
Battery charge level
Navigation key/
OK key/Volume
key
Right softkey
End key
Messaging key
Message unread.
• Confirm an option
• Enter the next line
• Press: End a call
Return to the Home screen
• Press and hold: Power on/off
• Press and hold: Access your voicemail
Stopwatch is active.
key from the Home screen.
Making a call.................
Dial the desired number then press the
key to place the call. The
number you entered can be saved to Contacts by selecting "Save".  
If you make a mistake, you may press key to delete the incorrect
digits one by one,  or you may press and hold key to delete all.
Installing or removing the battery
Silence mode: your phone does not ring, beep or
vibrate with the exception of the alarm.
To hang up the call, press the
Headset connector
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker
is in use.
English - CJB33BAALAAA
It is designed to vary according to your preference.
Change the order
Access the main menu, focus on the main menu item you want to
move, select "Options\Move", and tick "√" will be shown on the
item you selected, then release it to your favorite destination.
Show/Hide
Access the main menu, select "Options\Add and remove menu",
and select the left check box of the selected menu once to show/
hide, and then select "Done" to save the operation.
5.1
5.3
Write message
You can select "Messaging\New message" from the main menu or
access from shortcut
to write text/multimedia message. One or
more recipients can be added from contact list and you can remove a
recipient by pressing the Delete key. Press the
key and select
"More" to multi-choice recipients from Contacts.
An SMS will be converted to MMS automatically when images, videos,
audio, slides or attachments are inserted; Subject, CC/BCC/email
address is added; or the message contains more than 8 pages of text.
Messaging...............
Access
• Access from the main menu by selecting "Messaging".
• Select
require.
Conversational On (Off) mode
In conversational on mode, you can view chat history in chronological
order. In conversational off mode, you may have access to the following
folders: Inbox, Outbox, Sent, Drafts, Voicemail, Broadcast SMS,
Empty folder, Archive, Templates, Emergency alerts and
Settings. Conversational view mode is set as default.You may switch to
conventional mode by selecting "Settings\Switch view mode". The
following instructions are based on conversational mode.
An SMS message of more than a certain number of
characters (the number of characters depends on your
language) will be charged as several SMS. An MMS
message containing photos and/or sounds may also be
billed as more than one message. Specific letters
(accent) will increase the size of the SMS, this may cause
multiple SMS to be sent to your recipient.
You may access this menu using the following options:
from shortcut bar, and then enter the sub-menu you
When you access "Messaging", you can switch between SMS/MMS
and Email by navigation key.
Insert and click the battery into place, then close the telephone cover.
Unclip the cover, then remove the battery.
micro-USB connector
5.2
Menu arrange ..............
7.1
Contacts..................
9.1
Accessing your contacts
You can access this function by selecting "Contacts" from the main
menu.
7.2
8.1
9.4
from main menu
key from Home screen
• Select
10
9.5
from shortcut bar, and then enter the sub-menu you
Available options
When you press "Options", you can have access to Send message,
Dial, Missed calls, Edit before call, Delete, etc.
11.5 Facebook.........................................
Facebook is a social utility that connects people with friends and others
who work, study and live around them. It provides a number of features
with which users may interact: Wall, a space on every user's profile page
that allows friends to post messages for the user to see;
11.1 WAP................................................
Inserting the microSD card:
Access WAP options: Homepage, Bookmarks, Go to URL, Last
web address, Recent pages, Offline pages, Service inbox,
Settings.
Pokes, which allow users to send a virtual "poke" to each other; Gifts, a
feature allowing users to send virtual gifts which appear on the
recipient’s profile;Market places, which lets users post free classified
goods, etc.
11.2 WEB................................................
To open an account online, please go to: http://www.facebook.com/.
Not only does Opera Mini give you the full Web experience where you
stay in touch with your friends, obtain information, do your online
banking etc., but it is also designed to save time by using compressed
web pages.
Insert the microSD card with golden contact facing downwards into the
slot until it is locked. Gently push the memory card until it is unlocked.
11.3 News................................................
It is a huge time saver providing news updates from a website in a simple
form.
Once subscribed to a channel, it gives you the ability to track and
manage all your favorite RSS content on your mobile phone at anytime,
anywhere!
Radio................................................
11.4 Weather..........................................
Your phone is equipped with a radio(1) with RDS(2) functionality. You can
use the application as a traditional radio with saved channels or with
parallel visual information related to the radio program on the display if
you tune to stations that offer Visual Radio service. You can listen to it
while running other applications.
9.6
Internet(1).....................
You will have access to all audio and visual files stored in phone or
microSD card in File manager.
Image...............................................
Video...............................................
11
File manager........
Contains all video clips both in phone and microSD card and enables
you to play, send, delete, rename, sort, etc.
You can access the function using the following options:
• Press
Music................................................
A library links to the pictures both shown in list, slide, sent, set as
wallpaper, by MMS and Email.
Access
• Select
Camera...........................................
(1) The icons and illustrations in this guide are provided for informational
purposes only.
You can access this feature from the main menu by selecting "Media\
Music player". You will have full flexibility of managing music both on
your mobile and microSD card.
9.3
Call log.....................
Media...............................
Your mobile phone is fitted with a camera for taking photos and
shooting videos.
9.2
Adding a contact
You can add a new contact to phone or SIM card by selecting "Add
new contact".
8.2
Your phone has an email client with the settings pre-defined for a few
popular email services like – Gmail, Yahoo, AOL, etc. Besides this, you
can set up other POP3 or IMAP4 email accounts that you may be using.
require.
Email........................
key.
Your phone is equipped with a weather function for consulting up to
3-day forecasts of favorite cities.
You can access this feature from the main menu by selecting"Weather".
Sound recorder..............................
Accessing this feature from the main menu by selecting "Media\Voice
recorder", allows you to make voice or sound recordings.
13
Tools.............................
13.1 Alarm.............................................
Your mobile phone has a built-in alarm clock with a snooze feature. You
can set up to five separate alarms and choose whether or not the alarm
should repeat.
13.2 Calculator......................................
11.6 Twitter.............................................
Twitter is a social networking and microblogging service that has gained
notability and popularity worldwide.This feature enables phone users to
exchange news updates and ideas with a community in the form of
messages or posts. Posts are displayed on the author's profile page and
delivered to the author's subscribers or followers.
To open an account online, please go to: http://twitter.com/.
12
Access this feature by selecting "Tools\Calculator" from the main
menu.
13.3 Calendar........................................
Once you enter this menu from the main menu, there is a monthly-view
calendar for you to keep track of important meetings, appointments,
etc. Days with events entered will be marked in color.
13.4 Call filter........................................
Entertainment............
13.6 Tethering.....................................
Tethering is a method for connecting a computer or other devices to
the internet via an internet-capable mobile phone.
Access this feature by pressing "Menu" through Left softkey from the
Home Screen to enter the main menu, then selecting "Tethering".
13.7 World clock.................................
The World clock shows current local time and the time zone in
different cities. You may view up to 3 cities.
13.8 Stopwatch....................................
The stopwatch is a simple application for measuring time with the
possibility to register several results and suspend/resume
measurement.
13.9 Unit converter............................
You can use the Weight and Length conversion by selecting the unit
you wish to convert, then press to input the digits. Finally confirm
with "OK".
You can create Blacklist and Whitelist for  incoming call.
13.10 Currency converter....................
13.5 Notes..............................................
You can use currency conversion by selecting exchange rate. Finally
confirm with "OK".
You can create a note in text format by accessing "Tools\Notes" from
the main menu.
12.1 Ebook..............................................
A bookshelf contains the electronic books (.txt file only). While reading
the book, you may add bookmark, or reach the text by searching words,
phrases (Options\Find, Options\Jump to).
14
Apps...................
Apps store is an online software store, where you can download and
install applications and games to your phone.
12.2 Games.............................................
Your ALCATEL ONETOUCH phone may include (1) some games.
10
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12
(1)  The quality of the radio depends on the coverage of the radio station in
that particular area.
(2)  Depending on your network operator and market.
13
14
(1) Depending on your network operator. May cause additional network
charges for data flow to provide this service. Extra fees might also be
charged in roaming states.
15
(1) Depending on your country or your operator.
16
17
18
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15
Safety and use........................
Profile...............
With this menu, you may personalize ringtones for different events
and environments.
16
Settings.............
From the main menu, select the menu icon
and select the
function of your choice in order to customize your telephone:
Profiles, Phone settings, Call settings, Flight mode, Security
settings, Networks, etc.
17
	Making the most of
your mobile...............
Webcam (1)
You can use your phone as a webcam for instant messaging on your
PC.
• Connect your phone to PC via USB cable.
• Go to "My computer" folder on your PC and find USB video
device (Under Scanners & Cameras).
We recommend that you read this chapter carefully before using your
mobile phone.The manufacturer disclaims any liability for damage, which
may result as a consequence of improper use or use contrary to the
instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a
vehicle constitutes a real risk, even when the hands-free kit is used (car
kit, headset...), drivers are requested to refrain from using their mobile
phone when the vehicle is not parked. Check the laws and regulations
on the use of wireless mobile phones and their accessories in the areas
where you drive. Always obey them. The use of these devices may be
prohibited or restricted in certain areas.
When driving, do not use your mobile phone and headphone to listen
to music or to the radio. Using a headphone can be dangerous and
forbidden in some areas.
When switched on, your mobile phone emits electromagnetic waves
that can interfere with the vehicle’s electronic systems such as ABS
anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your mobile phone on top of the dashboard or within
an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure that
the car’s electronic devices are shielded from mobile phone RF
energy.
• CONDITIONS OF USE:
You are advised to switch off the mobile phone from time to time to
optimize its performance.
Remember to abide by local authority rules of mobile phone use on
aircrafts.
Operational Warnings: Obey all posted signs when using mobile devices
in public areas.
Follow Instructions to Avoid Interference Problems: Turn off your
mobile device in any location where posted notices instruct you to do
so. In an aircraft, turn off your mobile device whenever instructed to do
so by airline staff. If your mobile device offers an airplane mode or
similar feature, consult airline staff about using it in flight.
(1) Webcam functionality may vary depending on the opearting system of
your PC.
19
Hearing Aid Compatibility
Your mobile phone is rated: «For Hearing Aid», to assist hearing
device users in finding mobile phones that may be compatible with
their hearing devices.
This device is HAC M3 compatible. Reference ANSI C63.19-2007
For more information please refer to «Hearing Aid Compatibility
with Mobile Phones» leaflet or visit our website http://www.
alcatelonetouch.com
FCC ID: RAD480
General information........
• Website: www.alcatelonetouch.com
• Hot Line Number: In the United States, call 877-702-3444
for technical support.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English and other
languages according to availability on our server: www.alcatelonetouch.
com
Your mobile phone is a transceiver that operates on GSM Quadband
(850/900/1800/1900 MHz) or UMTS Triband (850/1900 MHz).
Protection against theft
(1)
Your mobile phone is identified by an IMEI (mobile phone serial
number) shown on the packaging label and in the product’s memory.
We recommend that you note the number the first time you use
your mobile phone by entering *#06# and keep it in a safe place. It
may be requested by the police or your operator if your mobile
phone is stolen.
Disclaimer
There may be certain differences between the user manual
description and the mobile phone’s operation, depending on the
software release of your mobile phone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences,
if any, nor for their potential consequences, which responsibility shall
be borne by the operator exclusively.
(1)   Contact your network operator for service availability.
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20
TCT Mobile (US), Inc.
Warranty..............................
TCT Mobile (US), Inc. warrants to the original retail purchaser of this
wireless device that should this product or part thereof during normal
consumer usage and condition be proven to be defective in material or
workmanship that results in product failure within the first twelve (12)
months from the date of purchase as shown on your original sales receipt
from an authorized sales agent.   Such defect(s) will be repaired or
replaced (with new or rebuilt parts) at the company’s option without
charge for parts or labor directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items are
also warranted against defects and workmanship that results in product
failure within the first six (6) months period from the date of purchase as
shown on your original sales receipt.  Such defect(s) will be repaired or
replaced (with new or rebuilt parts) at the company’s option without
charge for parts or labor directly related to the defect(s).
The limited warranty for your wireless device will be voided if any of the
following conditions occur:
• Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area where
your phone is used;
• Connection to any equipment not supplied or not recommended by
TCT Mobile (US), Inc.;
• Modification or repair performed by individuals not authorized by TCT
Mobile (US), Inc. or its affiliates;
• Changes to the device operating system by the user or third party
applications;
• Acts of god such as inclement weather, lightning, power surges, fire,
humidity, infiltration of liquids or foods, chemical products, download of
files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless device’s event labels or serial
numbers (IMEI);
Switch the mobile phone off when you are in health care facilities, except in
designated areas.As with many other types of equipment now in regular use,
mobile phones can interfere with other electrical or electronic devices, or
equipment using radio frequency.
Switch the mobile phone off when you are near gas or flammable
liquids. Strictly obey all signs and instructions posted in a fuel depot, gas
station, or chemical plant, or in any potentially explosive atmosphere.
When the mobile phone is switched on, it should be kept at least 15 cm
from any medical device such as a pacemaker, a hearing aid or insulin
pump. In particular when using the mobile phone you should hold it
against the ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about using your
mobile device with your implantable medical device, consult your
healthcare provider.
To avoid hearing impairment, answer the call before holding your mobile
phone to your ear. Also move the handset away from your ear while
using the “hands-free” option because the amplified volume might cause
hearing damage.
It is recommended to have proper supervision while small children use
your mobile phone.
When replacing the cover please note that your mobile phone may
contain substances that could create an allergic reaction.
Always handle your mobile phone with care and keep it in a clean and
dust-free place.
Do not allow your mobile phone to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration of liquids,
dust, sea air, etc.). The manufacturer’s recommended operating
temperature range is -10°C (14°F) to +55°C (131°F) (the max value
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile phone’s display may be
impaired, though this is temporary and not serious.
Do not open or attempt to repair your mobile phone yourself.
Do not drop, throw or try to bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are
recommended by TCT Mobile Limited and its affiliates and are
compatible with your mobile phone model.TCT Mobile Limited and its
affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Your mobile phone should not be disposed of in a municipal waste.
Please check local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all
important information stored in your mobile phone.
Some people may suffer epileptic seizures or blackouts when exposed
to flashing lights, or when playing video games. These seizures or
blackouts may occur even if a person never had a previous seizure or
blackout. If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult your doctor before
playing video games on your mobile phone or enabling a flashing-lights
feature on your mobile phone. Parents should monitor their children’s
use of video games or other features that incorporate flashing lights on
the mobile phones. All persons should discontinue use and consult a
doctor if any of the following symptoms occur: convulsion, eye or
muscle twitching, loss of awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms, please take the
following safety precautions:
-  Play at the farthest distance possible from the screen.
When you play games on your mobile phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or other parts
of your body. Follow these instructions to avoid problems such as tendinitis,
carpal tunnel syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop
and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
21
22
• Damage from exposure to water or other liquids, moisture, humidity,
excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines;
• Defects in appearance, cosmetic, decorative or structural items such as
framing and non-operative parts;
• Damage as result of physical abuse regardless of cause.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided
by your jurisdiction. In no event shall TCT Mobile (US), Inc. or any of its
affiliates be liable for incidental or consequential damages of any nature
whatsoever, including but not limited to commercial loss, to the full extent
those damages can be disclaimed by law. Some states do not allow the
exclusion or limitation of incidental or consequential damages, or
limitation of the duration of implied warranties, so the preceding
limitations or exclusions may not apply to you.
How to obtain Support:   Contact the customer care center by calling
(877-702-3444) or going to (http://www.alcatelonetouch.com/usa/).  We
have placed many self-help tools that may help you to isolate the problem
and eliminate the need to send your wireless device in for service.  In the
case that your wireless device is no longer covered by this limited
warranty due to time or condition, you may utilize our out of warranty
repair options.
How to obtain Hardware Service within the terms of this warranty:
Create a user profile (alcatel.finetw.com) and then create an RMA for the
defective device.   Ship the device with a copy of the original proof of
purchase (e.g. original copy of the dated bill of sale, invoice) with the
owner's return address (No PO Boxes accepted), wireless carrier’s name,
alternate daytime phone number, and email address with a complete
problem description.  Only ship the device.  Do not ship the SIM card,
memory cards, or any other accessories such as the power adapter.  You
must properly package and ship the wireless device to the repair center.  
TCT Mobile (US), Inc. is not responsible for devices that do not arrive at
the service center or are damaged in transit.  Insurance is recommended
with proof of delivery. Upon receipt, the service center will verify the
warranty conditions, repair, and return your device to the address
provided in the RMA.  Check the warranty repair status by going online
with the RMA number on web portal.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker
is in use.
Troubleshooting................
Before contacting the service center, you are advised to follow the
instructions below:
• You are advised to fully charge (
) the battery for optimal
operation.
• Avoid storing large amounts of data in your phone as this may affect
its performance.
and carry out the following checks:
My phone is frozen or cannot switch on
• Check the battery contacts, remove and reinstall your battery, then
turn your phone on
• Check the battery power level, charge for at least 20 minutes
• If it still does not work, please use User Data Format to reset the
phone
My phone has not responded for several minutes
• Restart your phone by pressing and holding the
key
• Remove the battery and re-insert it, then restart the phone
My phone turns off by itself
• Check whether your phone is locked when not in use, and make sure
you don't accidentally turn off your phone when locking it by pressing
the power key.
• Check the battery charge level
My phone cannot charge properly
• Make sure you are using an ALCATEL ONETOUCH battery and the
charger from the box
• Make sure your battery is inserted properly and clean the battery
contact if it’s dirty. It must be inserted before plugging in the charger
• PRIVACY:
Please note that you must respect the laws and regulations in force in
your jurisdiction or other jurisdiction(s) where you will use your mobile
phone regarding taking photographs and recording sounds with your
mobile phone. Pursuant to such laws and regulations, it may be strictly
forbidden to take photographs and/or to record the voices of other
people or any of their personal attributes, and reproduce or distribute
them, as this may be considered to be an invasion of privacy.  
It is the user’s sole responsibility to ensure that prior authorization be
obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the manufacturer,
the seller or vendor of your mobile phone (including the operator)
disclaim any liability which may result from the improper use of the
mobile phone.
• BATTERY AND ACCESSORIES:
Before removing the battery from your mobile phone,
please make sure that the mobile phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of
toxic fumes and burns).
-  Do not puncture, disassemble or cause a short-circuit in
   a battery,
- Do not burn or dispose of a used battery in the garbage
   or store it at temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCT Mobile Limited and/or its affiliates.
   This symbol on your mobile phone, the battery and the
accessories means that these products must be taken to
collection points at the end of their life:
   - Municipal waste disposal centers with specific bins for these
items of equipment
   - Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in
the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with
this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and
collection facilities; instead they are to be taken to collection points for
them to be recycled.
In the United States you may learn more about CTIA’s Recycling
Program at www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature range
of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone meet with the standard
for safety of information technology equipment and office equipment
use. Due to different applicable electrical specifications, a charger you
purchased in one jurisdiction may not work in another jurisdiction.They
should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240 V, 50/60 Hz, 0.15 A
Output: 5V, 550 mA                        
Battery:
Lithium 850 mAh
• RADIO WAVES:
THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS
FOR EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy.These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population.
The guidelines are based on standards that were developed by
independent scientific organizations through periodic and thorough
evaluation of scientific studies. These guidelines include a substantial
safety margin designed to ensure the safety of all persons, regardless of
age and health.
The exposure standard for mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR
limit set by public authorities such as the Federal Communications
Commission of the US Government (FCC), or by Industry Canada, is
1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are
conducted using standard operating positions with the mobile phone
transmitting at its highest certified power level in all tested frequency
bands.
Although the SAR is determined at the highest certified power level, the
actual SAR level of the mobile phone while operating can be well below the
maximum value. This is because the mobile phone is designed to operate at
multiple power levels so as to use only the power required to reach the
network. In general, the closer you are to a wireless base station antenna, the
lower the power output of the mobile phone. Before a mobile phone model
is available for sale to the public, compliance with national regulations and
standards must be shown. The highest SAR value for this model mobile
phone when tested is 0.81W/Kg for use at the ear and 1.11W/Kg for use
close to the body.While there may be differences between the SAR levels
of various mobile phones and at various positions, they all meet the
government requirement for RF exposure. For body-worn operation, the
mobile phone meets FCC RF exposure guidelines provided that it is used
with a non-metallic accessory with the handset at least 1,0 cm from the
body. Use of other accessories may not ensure compliance with FCC RF
exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site: http://www.
phonefacts.net
The World Health Organization (WHO) considers that present
scientific information does not indicate the need for any special
precautions for use of mobile phones. If individuals are concerned, they
might choose to limit their own or their children’s RF exposure by
limiting the length of calls, or using “hands-free” devices to keep mobile
phones away from the head and body. (fact sheet n°193). Additional
WHO information about electromagnetic fields and public health are
available on the following website: http://www.who.int/peh-emf.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
For the receiver devices associated with the operation of a licensed
radio service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the condition that this device does not cause harmful
interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in
positions other than against your ear. In such circumstances the device
will be compliant with the guidelines when used with headset or usb
data cable. If you are using another accessory ensure that whatever
product is used is free of any metal and that it positions the mobile
phone at least 1,0 cm away from the body..
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• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutes to display the battery charger indicator on the screen.
• Make sure charging is carried out under normal conditions (0°C
(32°F) to +40°C (104°F))
• When abroad, check that the voltage input is compatible
• Make sure your phone is connected to a network, and the network
is not overloaded or unavailable
• Check your subscription status with your operator (credit, SIM
card valid, etc.)
• Make sure you have not barred outgoing calls
• Make sure that your phone is not in flight mode
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service
• Make sure this feature does not require an ALCATEL ONETOUCH  
accessory
The flickering
icon is displayed on my standby screen
• You have saved too many short messages on your SIM card; delete
some of them or archive them in the phone memory
My phone cannot connect to a network or “No service” is
displayed
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network)
• Check your subscription status with your operator (credit, SIM
card valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
• Make sure that your phone is not in flight mode
My phone cannot connect to the Internet
• Check that the IMEI number (press *#06#) is the same as the one
printed on your warranty card or box
• Make sure that the internet access service of your SIM card is
available
• Check your phone's Internet connecting settings
• Make sure you are in a place with network coverage
• Try connecting at a later time or another location
Invalid SIM card
• Make sure the SIM card has been correctly inserted
• Make sure the chip on your SIM card is not damaged or scratched
• Make sure the service of your SIM card is available
Unable to make outgoing calls
• Make sure you have dialed a valid number and press
key
• For international calls, check the country and area codes
The caller’s name/number does not appear when a call is
received
• Check that you have subscribed to this service with your operator
• Your caller has concealed his/her name or number
I cannot find my contacts
• Make sure your SIM card is not broken
• Make sure your SIM card is inserted properly
• Import all contacts stored in SIM card to phone
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the navigation key
• Check the network strength
• Make sure that the receiver, connector or speaker on your phone
is clean
When I select a number from my contacts, the number cannot
be dialed
• Make sure that you have correctly recorded the number in your file
• Make sure that you have selected the country prefix when calling
a foreign country
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some
files or save the files in the phone contacts (i.e. your professional or
personal directories)
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered
in "My numbers"
• Try later if the network is busy
• LICENCES
Obigo®
is a registered trademark of Obigo AB.
microSD Logo is a trademark.
ONETOUCH 3074A Bluetooth QD ID
B018931
F acebook and the f Logo are trademarks of Facebook,
Inc., and are used under license.
 witter and the T Logo are trademarks of Twitter, Inc.,
and are used under license.
• Commercial Mobile Alert System (CMAS)
Your mobile phone is CMAS capable and allows you to receive
automatic alerts in times of crisis (e.g. earthquake,   hurricanes, etc.)
27
SIM card PIN locked
• Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
I am unable to download new files
• Make sure there is sufficient phone memory for your download
• Select the microSD card as the location to store downloaded files
• Check your subscription status with your operator
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 3 hours)
• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain
an exact indication
• Switch on the backlight upon request
• Extend the email auto-check interval for as long as possible
• Update news and weather information on manual demand, or
increase their auto-check interval
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2014
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter
material or technical specification without prior
notice.
I am unable to send and receive MMS
• Check your phone memory availability as it might be full
• Contact your network operator to check service availability and
check MMS parameters
• Verify the server center number or your MMS profile with your
operator
• The server center may be swamped, try again later
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker
is in use.
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2014/3/3 15:24:19

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