TENDA TECHNOLOGY C50S IP-Camera User Manual

SHENZHEN TENDA TECHNOLOGY CO., LTD. IP-Camera

Users Manual

V 2www.tendacn.com
Super easy IP Camera2is the registered trademark of Shenzhen Tenda Technology Co.,Ltd. All the products and product names mentioned herein are the trademarks orregistered trademarks of their respective holders. Copyright of the whole product asintegration, including its accessories and software, belongs to Shenzhen TendaTechnology Co., Ltd. Without prior expressed written permission from ShenzhenTenda Technology Co., Ltd, any individual or party is not allowed to copy, plagiarize,reproduce, or translate it into other languages.All photos and product specifications mentioned in this manual are for referencesonly. Upgrades of software and hardware may occur; Tenda reserves the right torevise this publication and to make changes in the content hereof without obligation tonotify any person or organization of such revisions or changes. If you would like toknow more about our product information, please visit our website athttp://www.tendacn.com
Super easy IP Camera3Contents1. Product overview............................................................................................................................ 61.1 Package list............................................................................................................................61.2 System Requirement............................................................................................................. 71.3 Introduction...........................................................................................................................71.4 Features................................................................................................................................. 71.5 Hardware overview...............................................................................................................82. Installation.......................................................................................................................................92.1.Destop install.........................................................................................................................93. Smartphone View and Install........................................................................................................103.1 “CloudNeteye” download and install................................................................................. 103.1.1 iPhone.......................................................................................................................103.1.2 Android smartphone................................................................................................ 103.2 Add IP Camera....................................................................................................................103.2.1 IOS........................................................................................................................... 113.2.2 Android.................................................................................................................... 113.3 CloudNeteye Live View..................................................................................................... 123.4 IP Camera setting and management................................................................................... 133.4.1 Android smartphone................................................................................................ 133.4.1.1 Modify Camera..................................................................................................... 143.4.1.2 View Event............................................................................................................153.4.2 IPhone...................................................................................................................... 153.4.2.1 Modify camera......................................................................................................163.4.2.2 Event:.................................................................................................................... 174. PC View and Install...................................................................................................................... 174.1 Software function specification.......................................................................................... 17
Super easy IP Camera44.1.1 Add/Delete IP Camera.............................................................................................184.1.2 Video display........................................................................................................... 184.1.3 Main Functions........................................................................................................ 194.1.3.1 System setting....................................................................................................... 194.1.3.2 Playback, Browse snapshots and Event list..........................................................214.1.3.3 Software................................................................................................................ 234.1.4 Windows switching area..........................................................................................234.1.5 Device setting...........................................................................................................234.1.5.1 Edit Camera.......................................................................................................... 234.1.5.1.1 Schedule Recording........................................................................................... 244.1.5.1.2 Remote setting................................................................................................... 244.1.5.2 Play/Stop all camera............................................................................................. 254.1.5.3 Export/Import device ,.......................................................................................... 255. Web View and Setting.................................................................................................................. 265.1 How to login Web....................................................................................................................... 265.2. Web Set.............................................................................................................................. 285.2.1 View video............................................................................................................... 285.2.2 Running....................................................................................................................305.2.3 Video Set..................................................................................................................315.2.3.1. Video parameter...................................................................................................315.2.3.2 Video attribute...................................................................................................... 325.2.3.3. Voice set...............................................................................................................335.2.3.4. OSD......................................................................................................................335.2.4 Network Set.......................................................................................................... 335.2.4.1. Network Parameter.............................................................................................. 335.2.4.2 Remote Access Setting (DDNS）.....................................................................35
Super easy IP Camera55.2.5 WIFI......................................................................................................................... 365.2.6 Alarm Set................................................................................................................. 365.2.7 Advanced Set........................................................................................................... 395.2.7.1. Automatic Capture...............................................................................................395.2.7.2. Email.................................................................................................................... 395.2.7.3. FTP.......................................................................................................................405.2.7.4 PTZ........................................................................................................................415.2.7.5. Record to TF/SD card..........................................................................................425.2.8 System Set................................................................................................................425.2.8.1. Time Set............................................................................................................... 435.2.8.2 Initialization.......................................................................................................... 445.2.8.3 System log.............................................................................................................45Chapter 6 Appendix.......................................................................................................................... 46Appendix 1 FAQs..................................................................................................................... 46Appendix 2 FCC....................................................................................................................... 49
Super easy IP Camera61. Product overview1.1 Package listPlease check carefully if all listed items are included in the package as below:1、One IP-Camera;2、One Quick Installation Guide;3、Mounting Bracket set;4、One RJ45 Cable;5、One Power Adapter;Note: Please strictly follow the input voltage power of the adapter required, or it will damage thedevice and this situation does not belong to the range of warranty. After purchase, if anyaccessories mentioned above is missing or damaged, contact the place of purchase immediately.1.2 System Requirement1.CPU: 2.0GHz or above(recommend 3.0GHz)2.RAM: 256MB or above(recommend 1.0GB)3.Graphic card: 64MHz or above4.OS: Windows 7,Vista, XP, Mac OS, Windows 8.5.Internet Explorer6.0 or above, or compatible browser, Firefox etc6.Android 2.3 or above7.IOS 4.3 or above1.3 IntroductionTenda super easy IP Camera provides a professional home or small business surveillance Solution.Through our mobile phone APPS “CloudNeteye” and PC software “CloudNeteyeForPC” userscan remote view directly, without DDNS domain name or setting any Port mapping on Router.1.4 Features
Super easy IP Camera71.HD plus IRCUT(HD series)：720p HD Video Quality, you can get rich detail and crisp imagequality. With IRCUT to ensure that the images are real color.2.PTZ：You can PTZ control, move to the area you want to see, cover wider areas. (PTZ camera)3.Plug and Play: Based on P2P cloud Technology, no need to configure the wireless Router andDDNS, then you can view immediately, so easy.4.Remote Viewing：User P2P APP you can remote view through the iPhone, Android phone, PC.5.H.264 Video Compression：H.264 video compression technology, need the minimumbandwidth network traffic while high image quality, more suitable for smartphone viewing.6. Night Vision: This device can work well during the day, with infrared LED, it can also work atthe night, round-the-clock surveillance.7. Wi-Fi Connect: Use Wi-Fi, camera easily connect to a wireless Router. You can easily get ridof the trouble of deployment the Ethernet cable.8.Micro SD/TF storage：You can store image and video on your Micro SD/TF card.9.Motion detection and alarm：If you need to monitor a certain area, when an exception occursin the region, trigger an alarm automatically, send alarm information by e-mail, FTP.10. Two-way audio ：Not just screen monitor, you can also voice intercom. When you find theabnormal situation, you can be reminded by voice intercom, to ensure safety.
Super easy IP Camera81.5 Hardware overviewC50S V2Light up when starting,extinguish when normal work
Super easy IP Camera92. Installation2.1.Destop installTake out the camera, connect the included power adapter to camera, then connect Ethernet cablebetween the camera and LAN port on your Router. (Please ensure the DHCP function of yourRouter is enable.)2.2Wall installAccording to your needs, refer to the figure to install.321
Super easy IP Camera10Figure 1:Turn the collar on the bracket to loosen it then move the camera to the position you want .Figure 2: Turn the collar on the bracket to tighten it,then fix the bracket to the wall using screws.Figure 3:Camera connect to bracket, turn the collar on the bracket clockwise to tighten it.3. Smartphone View and Install3.1 “CloudNeteye” download and installYou can choose the following way to download and install "CloudNeteye".3.1.1 iPhoneSerach “CloudNeteye” in “APP Store”, download and install.3.1.2 Android smartphoneSearch the " CloudNeteye" from “Google play”,download and install. If you do not have “Googleplay” in smartphone, please downloand and install it at first.3.2 Add IP CameraAs following, we will introduce how to add IP camera based on different operating systems IOSand Android.3.2.1 IOS
Super easy IP Camera111. Run “CloudNeteye” APP on your IPhone.2. You can choose one of following way A. B. C, to add camera.A: If your iPhone and IP camera is connected to the same Router, “CloudNeteye” will search theIP Camera automatically, and appear in the following screen.You just need to click the camera UID Number , input password"admin "; then click "Save" tofinish add camera.For some reason if your IPhone can't find camera automatically, pls click “Add” or “QRCode” asthe following screen.B: Recommend to scan QR code to add camera. Click “QRCode”, and scan the UID QR code atthe bottom of the camera; input password “admin”; click “Save” to finish add camera.C: Also, you can click “Add” to input camera UID number manually. (UID number is 20alphanumeric below the UID QR code). Then input password “admin”, click “Save” to finish addcameraNote: Because the UID number is case sensitive, please input the correct font format.3.2.2 Android1. Run “CloudNeteye” on your smartphone.2. Touch “Click here to add camera” in the following screen.
Super easy IP Camera123. You can choose one of following way A. B. C, to add camera.A: If your smartphone and IP Camera is connected to the same Router, click “Search” to addcamera, as show in the following screen. Touch the UID number, then input password “admin”,click “OK” to finish add camera.For some reason if your smartphone can't find camera automatically, pls click “Scan” to add.B: Scan the UID QR code at the bottom of the camera, input password “admin” , Click “OK” tofinish add camera.C: Input UID number manually as show in the following picture; then input password" admin ",click “OK” to finish add camera. (UID number is 20 alphanumeric below the UID QR code)Note: Because the UID number is case sensitive, please input the correct font format.3.3 CloudNeteye Live ViewAfter finish add IP camera(camera shows on line), you can view video, control PTZ, snapshot,listen and speak etc.
Super easy IP Camera13IOS AndroidYou can controlPTZ by Fingersliding on screen,UP, Down, Leftand Right.
Super easy IP Camera143.4 IP Camera setting and management3.4.1 Android smartphoneSelect device and hold on 3 seconds or click “ ” button near the device to do parameterssettings. User can set reconnect, edit camera, view snapshot and remove camera.
Super easy IP Camera153.4.1.1 Modify CameraAdvanced Seta) Can modify the camera’s passwordb) Can adjust common video parameters: video quality, video flip, video mirror, Environmentmodec) WiFi settingClick “Manage Wi-Fi networks” to enter searched wireless list, and then you can select usablewireless network.d) Even Setting1. Motion detection: If this function OFF, then the camera don’t send motion detction alarm. Ifchoose Low\Medium\High\Max means motion detection function ON. When sensitivity higher,then the camera trigger alarm more easily; default area is full screen.Enter “Edit Camera” to do twosettings as below:1. Device Setting2. Advanced Setting
Super easy IP Camera162. Notification: There is 4 alarm modes, Silent, Tones only, Vibrate only, Ringtone and Vibrate.e) Recording Setting: There is 3 options, Off, Full time, Alarm. If choose “Off”, camera stoprecording; if choose “Full time”, camera record all day; if choose “Alarm”, camera start recordingafter motion detection (need device’s motion detection ON, and insert MicroSD/TF card).f) Format SDCard: click this button, format MicroSD/TF card (need camera with memory card,otherwise without this button)g) Device Information: Display Model, Version, Vender, Total size, Free size.3.4.1.2 View EventClick “View Event”, can check full time recording and motion detection recording.3.4.2 IPhoneClick “ ” button beside the camera list, can do parameter settings and reconnect camera. Usercan view event, add camera, view info.
Super easy IP Camera173.4.2.1 Modify cameraa)Security Code: can change the camera passwordb) Video setting: can adjust common video parameters: Video quality, video flip, video mirror,Environment modec) WiFi: Click “WiFi” to enter searched wireless list, and then you can select usable wirelessnetwork.d) Motion Detection: If this funtion OFF, camera can’t send motion detection alarm. If chooseLow\Medium\High\Max means motion detection function ON. When sensitivity higher, then thecamera trigger alarm more easily; default area is full screen.e) Recording Mode: With 3 options Off/Full Time/Alarm. If choose “Off”, camera stop recording;“Full time”, camera will record all the time; recommended “Alarm”, camera record after triggermotion detection alarm (need motion detection function ON and device with MicroSD/TF card)f) Format SDCard: click this button, then format the memory card (need camera with card,otherwise, without this optiong) About Device: dispaly camera model, version, vender, total size and free size of memory card.3.4.2.2 Event:It can view the full time recording or alarm recording of camera4. PC View and InstallVisit Tenda official website www.tendacn.com, search your model on the top right corner, clickand enter the product you found. Click the " Downloads" and get the "PC P2P remote Software" ,install "CloudNeteyeForPC" after decompressed.4.1 Software function specification
Super easy IP Camera18Below pictures are the screenshot of “CloudNeteyeForPC”, we will explain detailed basedon the above 4 functions：4.1.1 Add/Delete IP CameraAdd/Delete IP camera can search or manually add IP camera, can support max 16cameras view at the same time. (when the button is in blue color, then can add or delete).Click the blank of camera list, then click button ,click and search the connected camera inthe popup menu, double click the camera you found, the UID bar that is the UID bar of thecamera. Input the camera name you set (Letter and number), then input the default password“ admin” or modify the password and click save to finish adding camera. Then you can see thecamera in the camera list. You can also input the camera name, UID bar and password and clicksave, but you need to ensure the camera and computer in the same LAN.Select the camera in the camera list, click delete camera button , then delete camera.4.1.1 Video display4.1.2 Main functions4.1.3 Display Setting4.1.4 Device list
Super easy IP Camera194.1.2 Video displayA. Show IP cam info, include name, connection way (LAN、P2P、RLY), resolutions and FPS.B. Record manually. Click this button, when it shows in red, recording start; click again, recordingstop. This function is available when full time or schedule recording closed.C. Control the IP Cam rotation manually. (need IP camera with pan tilt).D. Two-way audio function, include listen and talk (need IP camera support this function).E. Snapshot function.F. Disconnect IP Cam function by manual.G. When IP Cam connect as Relay, connection will close automatically after 1 minute. Users needre-connect the camera manually. When disconnect, recording and alarm function is not available.4.1.3 Main Functions4.1.3.1 System settingClick the setting button on the top right corner “ CloudNeteyeForPC” and enter thesystem setting, as shown in the following photo:
Super easy IP Camera20A: Snap shot and video recording path setting.Users click “ ” to choose the disk and file in your computer to save snapshot and videorecording.Users can set the length of single recording.Users can set the camera stop recording when how many free space left in your disk.Users can set to remove old video recording file when the free space is lower than setting.B: Alarm settingsThis function is available in condition of motion detection. When users closed motion detection insmartphone APP setting, camera can’t alarm triggered.Alarm can set as following:1) Event recording, pls see 5.4 for reference.2) Alarm sound effect, users can set the sound all wav format file in your computer.ABC
Super easy IP Camera213) Send email when alarm，users can set their email address through Mail Setting.Note 1：The following form is the parameter configuration of different email server:Email serverSMTP hostSMTP host portYahoosmtp.mail.yahoo.com25Sohusmtp.sohu.com25Gmailsmtp.gmail.com465Tomsmtp.tom.com25After fill the information, pls click “Test”, choose “Allow” in appear tips, and click “Save” tofinish all email setting.Pls see below picture for reference：C: Misc setting1) Set display language
Super easy IP Camera222) Set if close the status bar3) Confirm when application close4) Can choose if enable the login form5) Set all device will be connected when program is started.6) You can modify the password of the camera here.4.1.3.2 Playback, Browse snapshots and Event listClick the button ” on the top rigth corner of ” CloudNeteyeForPC”,can do the followingoperations.1) PlaybackSearch function, users can search all recording files of one or more camera in a certain time.Delete function, can delete unnecessary files.Users can view the payback of the recording, include play, pause, stop, drag watch and full screenview.Snapshot function, check snapshot pictures.Event list
Super easy IP Camera23Search function, users can search all even list of one or more camera in a certain time.4.1.3.3 SoftwareClick the button on the top right corner of “CloudNeteyeForPC”, you can get the versioninformation of software.4.1.4 Windows switching areaDisplay split, include 4, 6, 9, 16 split pane, double click to full screen view.When several camerawork together , you can select the suitable window to view, double click the camera can view infull screen. You can also select to move the camera and the frame of camera.4.1.5 Device setting
Super easy IP Camera244.1.5.1 Edit CameraChoose some one IP camera in device list, click “ ”, can do “Schedule Recording”, “RemoteSetting” and “Remote Device Info”4.1.5.1.1 Schedule Recording1)Full-time recording. When open this function, manual recording function will stop.2)According to the schedule. When this function start, manual recording function will stop.3)Event recording. This function is available in condition of motion detection. When users closedmotion detection in smartphone APP setting, camera can’t alarm triggered.4.1.5.1.2 Remote settingInclude Device password setting, WIFI setting, Camera video quality, video flip, environmentmode and motion detection settings.Note: WiFi setting: click “Manager WiFi Network”click “WIFI SSID”, choose one available
Super easy IP Camera25network in the following list; input password, then click “Save”.4.1.5.1.3 Remote device information: check the camera info.4.1.5.2 Play/Stop all camera“Play/Stop” all camera connected buttion , can support max 16 cameraconnect or stop at the same time.4.1.5.3 Export/Import device ,
Super easy IP Camera26Click export or import the button , camera’s data will be import or export in form oftext.5. Web View and Setting5.1 How to login WebYou can log in the Web through the following two ways:Way 1: Run “C50s v2.0 Setup Wizard” to enter Web.Visit Tenda official website www.tendacn.com, search your model on the top right corner,click and enter the product you found. Click the " Downloads" and get the "Setup Wizard" and"User Manual"Double click “C50s v2.0 Setup.exe”, run this software, click “next” according guide info,until to following page.1.As shown on the picture, click “ ”, (pls close the firewall and antivirus software inyour computer and make the DHCP server is ON in your Router); select camera in “Device list”;2 Select the camera from the “device list”.2341234
Super easy IP Camera273. Click “ ”, input “admin” in both user name and password on the appearing loginwindow, and then click “LOGIN” to enter the Web UI. You will then be able to watch videos ordo system setting. If you need to modify the IP address, please refer to the help item on the right“How to Modify the Device IP config”.Notes: The first time user enter into the UI, it will remind user to download player, click add initem which under the address bar or “download player” and then install. As shown in thefollowing photo:Open the loaded the folder and then double-click IPCamera.exe, select the installation path andinstall video control.Click here to run theadd in item and installthe playerClick here to install theplayer
Super easy IP Camera28User also can click and install the download play on top right corner web UI as below:Way 2: Use “CloudNeteye” APPs in smartphone, search camera and find IP address, then inputthe IP address in browser to enter the Web. Pls refer to User Manual “3.2 Add IP Camera”section, use search IP camera function. In the device list info “ 192.168.X.X” means the camera’sIP address. Open a browser in your computer, input the IP address and press “Enter”, input“admin” in both user name and password on the appearing login window, and then click “LOGIN”to enter the Web .5.2. Web Set5.2.1 View video1) Status bar23451
Super easy IP Camera29a. Monitor function button :Click the button,turn it like this ,you can hear the voicefrom camera, click it again , it close and you can not hear the voice.b. Communication button . Click the button, turn it like this , the voice will besent to the camera, click it again ,it close and the voice can not be sent to camera.2) Multi-language mode selectionYou can select simplified Chinese/Chinese Traditional/English/multi-language .You can select 720P( Image quality is best), VGA(Image quality is good) to view video, forexample, using 720P under local area network, using VGA when the video is not smooth3) PTZ ControlThis camera support the PTZ function, click the up, down, left and right arrows, then cancontrol the camera to rotate, click the middle button can mediate the camera.Turn the camera to a specific location, click ,then can set up preset position. User canset up 8 preset position, for example, select 3 , click “SET” to savethe position.If you want to return to the position of 3, you can select 3 and click ,then it can return to the preset position.4) Snap/ record/TF/SD card/ replayClick” snap”, it will have a small window to show the photo snapped, click save to save thephoto.Click” record”, start record. Click again the “ record”, and then stop recording. You canchose where you want to save the record.Click “TF/SD”, the contents of TF/SD card will be shown in the pop-up page (if have installTF/SD card. You can select the contents in the card and download.
Super easy IP Camera30Click reply, it will pop-up a media player which can play video.Tips：1The device supports max 32G MicroSD card. Please format the MicroSD card to FAT32before use the card on camera. Please check if the TF/SD Card matches the camera or notbefore purchasing the TF/SD Card.2Please insert the TF/SD card when the device power off, otherwise it will damage theTF/SD card or the device can’t read the card.5) Click “SYSTEM”, enter device configuration UI, you can configure your camera.5.2.2 Running
Super easy IP Camera31You can check some information of the device, such as software version, web version, Macaddress, TF/SD card status.5.2.3 Video Set5.2.3.1. Video parameterThe higher the value of bit rate, the clearerthe image, but the occupy band width isalso will be higherThe higher the value of frame, the smoother theimage it is.
Super easy IP Camera325.2.3.2 Video attribute1) Click , and then click to adjust the ightness, color andso on, so that can change the image quality.2) Flip vertical and flip horizontal can adjust the video picture to up, down, left and right. Thiscan be use when device is installed in ceiling.3) Frequency setting that is video lighting electric frequency rate adjustment, if the picture havecorrugation, it can be adjusted another frequency to remove the corrugation4) When IR LED control is” auto”, and the external light is dark to some degree, the image isblack and white, if it shows the black and white status, but it is not night, you can closeinfrared, then it can be normal. If the IR LED is closed at night or do not have light, the
Super easy IP Camera33camera is blind5.2.3.3. Voice setIt can adjust the voice of monitor and communication, the bigger the value, the bigger the voice.(Notes: Please click the “Apply” after modified parameter)5.2.3.4. OSDIt can change the name of camera while chose to turn on or turn off the video time and name.(Notes: Please click the “Apply” after modified parameter)5.2.4 Network Set5.2.4.1. Network ParameterThere are both two way to obtain IP address and DNS setting. One is the fixed IP address,one is dynamic IP address configuration. The camera defaults to obtain IP AddressAutomatically” . User can chose dynamic IP address and DHCP service, then the Router which
Super easy IP Camera34connect with your camera will assign an IP address to your camera automatically, setting theinterface configuration as default. Input the website in wan test bar for testing, such as inputwww.tendacn.com.cn, click it. If it works, then your camera connecting is success.（Notes: If the Router do not connect to the internet, the camera also can connect withcomputer via Router (LAN), but it will not success if you do the WAN test.）If you want to modify the IP address, select the “ fixed IP address”, modify the last section ofIP address, click the “SET”. The following picture is only for reference ,please modify the IPaddress according to your network environment.The default HTTP port is 80, if you do not modify the port, you can directly enter the camera IP inthe web address field; if you change the port, you need to add ":" and port number behind the IPaddress. For example: If you modify the port is 8081, the camera IP address is 192.168.0.10. Youmust enter 192.168.0.10:8081 to access camera.
Super easy IP Camera35Camera support RTSP, if enable RTSP for verifying, you need to input the user name andpassword when use RTSP to call the video.Note: When you modify the parameters, you need to click “Save” to save your settings5.2.4.2 Remote Access Setting (DDNS）User can use third party DDNS, such as www.dynddns.org, just need to log in to the websiteto apply for a free domain name, fill in the Settings box, and save the settings. Do the portmapping, then you can remote access your IP camera. (Note: IP camera default to obtain the IPaddress automatically, if you need to remote access via DDNS, the IP address should be manuallyto be fixed IP address, or it can’t port mapping.Note: When use third party domain name, if the port number is not 80, you need to add acolon behind the domain name and plus the port number, such as: http://chen.dynddns.org:8081.Note: 1. Problem of setting remote access, please refer to Addendum12.Please click “Apply” after modified parameter.
Super easy IP Camera365.2.5 WIFISelect “Enable” and click “Scanning”, and then select wireless Router in Wifi List, enter itspassword, click “Save” to save the wireless settings. After setting successfully, please pull outnetwork cable, then you can use the wireless function.Note: When you modify the parameters, you need to click “Save” to save your settings5.2.6 Alarm SetIf users set to monitor certain area, when there is exception occurs in this area, it will triggeralarm, then can select motion detection. In the item of sensitivity, the higher the sensitivity value,the easier to trigger alarm.When the motion detection area is selected and applied, set the alarm mode (such as starting ane-mail alert settings Email success) as well as selected arming time, when an exception occurswithin the selected area arming time will trigger an alarm, send pictures to corresponding mailbox.
Super easy IP Camera371）AreaEnable the "Motion Detection function" , that is you need to set the motion detection area.Meanwhile you can choose high sensitivity ,medium or low in the monitor area2)AlarmPress the mouse buttonand drag it as you wantcan select the area ofrandom size
Super easy IP Camera38A)Alarm Setting：It can select several alarm way after triggered alarm.B)Time Setting：Arming time is the time in the selected Arming, if exception occurs, alarmwill be triggered. Arming time defaults for all time . The Arming time corresponds to motiondetection alarm and audible alarm.The device will be trigged only in the period of arming time which have detected alarm, youcan select the arming time according to your needing. Below picture is setting arming in 8:30-9:30Monday. Click the square corresponding to arming time when setting, it will turn green afterselected.
Super easy IP Camera39Notes: When setting time section, please adjust the system time at first. Please refer to 5.2.9.2and set up system time.(Note: Click the “apply” after modified parameter)5.2.7 Advanced Set5.2.7.1. Automatic CaptureAutomatically take photo: During the selected time section, take a photo in each time interval andsend it to your mailbox. Select the capture, and then set the time section that you want to capturephoto..Below is the image of 8:30-10:30 Saturday. Click the square corresponding to Arming timewhen setting, it will turn green after selected.(Note: Click the “save” after modified parameter)5.2.7.2. EmailWhen detects alarming, it can send email to your appointed email box, but you need to set emailservice parameters correctly. As shown below, click “Save” to save these parameters. Below isemail setting example, click set and save the parameter, and then click test. It can be checked ifthis setting is success (user name and sender use the same email, the password is the password ofyour mail box. Select your mailbox server which your user name belong to, to be the name ofserver. Below for your reference.
Super easy IP Camera40The contents filled in this photos is required item, you will fail to set the email if somecontents is incorrect.Note: After fill all parameters, pls click “Send Email” to send test email.(Note: Click the “save” after modified parameter)5.2.7.3. FTPThe device will snap live pictures and send them to FTP server when alarming and FTP can storevideo, but need to set the FTP setting correctly.Before to use FTP function, please get the following ready.
Super easy IP Camera411) FTP user name and password2) FTP storage space and the authority3) Create sub-category to store the video or pictures.5.2.7.4 PTZPTZ setting: Cruise laps, PTZ speed, self-test center and close the alarm when PTZ moving.When setting up the appropriate data and click the application, then save and it works.Rotation _number: Only can be number 1-50, click the UI left, right, up and down, the camerawill rotate as required.(Note: For the number of cruise lap, better it is not too large; rotating too much long time willshorten the machine life.)Cradle Speed: PTZ speed have fast, medium and slow three levels for users to choose, onbehalf of the speed of PTZ rotation speed.Center: When the self-test center opened, or when you restart the device cameraautomatically centered by itself.Stopptz: when start, the camera PTZ rotating, it will not trigger alarm, but when close thisfunction, camera rotating will also alarm.Please click application after modified setting, then it can save.
Super easy IP Camera42(Note: Click the “save” after modified parameter)s5.2.7.5. Record to TF/SD cardRecord to TF/SD card: start record to TF/SD card, it will automatic record and save to TF/SDcard in the selected time section.Below is the image of 13：30—16：30 Tuesday. Click the square corresponding to Armingtime when settings, it will turn green after selected.(Note: Click the “save” after modified parameter)5.2.8 System Set
Super easy IP Camera43There are 2 levels of user authorization in it.Administrator: “admin” has the highest authority, can do any settings. The factory defaultpassword: admin.Guest: User can view the video, but can’t operate the device. The default password is guest.Note: Pls change these 2 level passwords when your first use to ensure your safety.Pls click “Apply” to save the settings.5.2.8.1. Time SetFirst time you use the camera, maybe the time on the picture is incorrect. Because camera needto get current time by Internet. If the camera can connect to Internet, the time of the camera willupdate automatically in a moment.User can select the time zoneNote: Pls click “Save” to save the settings.
Super easy IP Camera445.2.8.2 InitializationReboot: When upgrade camera firmware, it will automatic restart camera. ”Audio format”will l automatic restart camera.Factory Default : Enable the camera back to factory setting.Backup Data: If the back set up to date, the camera generate a file that you can save in yourcomputer, and you can directly import the file when needing. Your computer can back to theparameter as you set before. This function is to facilitate the user to manage camera and do notneed to set the parameter any more.Upgrade: Upgrade firmware is to upgrade camera system firmware and web, recovery andrestore your saved settings parameters.
Super easy IP Camera455.2.8.3 System logSystem log is to record the user operation and alarm event, it shows the operation and thetime of event.
Super easy IP Camera46Chapter 6 AppendixAppendix 1 FAQs1. After I connect the camera according to guide of Setup Wizard, and add camera by smartphonescanning UID QR code, it shows “Unknown device”, why ?When run “CloudNeteye” for the first time, pls make sure your smartphone and camera connect tothe same Wi-Fi Router.(1) Check the camera’s power connection is normal or not. Check the camera’s LED is on or not,if not bright, then check the camera’s power connection.(2) Check the camera connect to Internet correctly or not. Camera must connect to theRouter’s LAN port, and check the Router’s LAN port LED is on or not. If no light, replace theEthernet cable and try again.Note: The camera is unable to connect to the port of DSL MODEM, Cable MODEM, PONMODEM that cascade to the Router.(3) If still can’t view camera, pls enter Router configuration page to check if the DHCP function isON. (need DHCP function ON, because our IP Camera’ IP default to obtain from DHCP server).2. When view with smartphone, camera shows “On Line”, but the picture is black screen, andneed wait for a moment, then the image display correctly. Why?Because the video quality level is setted too high, and the network is not good enough, so thecamera response delayed. Pls change setting according to the next steps: Click “ ” or “ ”click “Edit Camera” or “Advanced setting”“Video quality” , reduce a level (quality levelsare Max/High/Medium/Low/Min).3. Run "CloudNeteye" APP on smartphones, why can't search camera?Before running "CloudNeteye" APP , please according to the quick installation guide instruction,run setup wizard, complete the camera configuration.Before running CloudNeteye APP, please ensure that your smartphone and the camera isconnected to the same Router. Smartphone can via WI-FI to connect to the Router.
Super easy IP Camera474. Why I fail to recording. When click “Record to TF/SD Card”, then click “Apply” to savesetting, But after I refresh the page, the status still “Off”. Pls reset browser first: ToolInternet OptionAdvancedReset. Close browser, and enter again. If the problem is still notsolved, then because that browser is not compatible with. Pls change another browser, like IE6,IE8 and so on.5. Why videos on camera are not true in color?Cameras with CMOS chips are sensitive to light. Videos may not look good in color with darklight or equipped infrared lens. To avoid this problem, please use CMOS cameras with dual filteror a color lens.8. Why smartphone viewing image is not clear?Because the CloudNeteye default value of video quality is low, so the resolution is limited, youcan set by yourself. Run CloudNeteye, find the small triangle in device list, touch it enter into ”Edit camera” - >” Advanced Settings” - >”Advanced” - >”Video setting” - >”Video Quality” page,change video quality to “Medium”，“High” or “Max”. Note: The video quality is higher, thegreater consumption of mobile broadband traffic. To save your smartphone broadband traffic,select the appropriate video quality.9. Why my camera cannot connect to the existing wireless Router?Before you can use connect to the existing wireless Router. you must first connect your PC to thecamera via an Ethernet cable and then enter WEB UI to configure some basic settings; or use“CloudNeteye” or “CloudNeteyeForPC” to set WiFi.10. My camera cannot be reset. What should I do?Press the Reset button for about ten seconds when your camera is connected to power source.11. Why do I have to reconfigure the camera to wirelessly connect to my wireless Router everytime when the Router restarts? Sometimes I cannot even search the wireless network of my Router.A. Manually set your wireless Router’s channel to any number between 1-11. Do NOT usechannel 12 or channel 13.B. Make sure your Router’s SSID is a combination of letters and numbers and does not include
Super easy IP Camera48any special characters, Chinese characters or symbols!C. Manually specify your wireless Router’s security settings, say, WPA2-PSK, AES. Do NOT usethe Auto option.D. After you configured your Router as required above, connect your PC to the camera via anEthernet cable.E. Open camera’s web page, search and select the Router’s SSID.F. Enter the Router’s security key.G. First disconnect the Ethernet cable and power supply from the camera and then reconnect thecamera to a power source.H. Restart the camera and the problem will be resolved.12. Why it is too slow when watched from my phone?Please watch it via a 3G or WIFI connection. 2G connection may not be good enough for theservice. But sometimes the 3G network is not nice either. Try lowering the resolution on yourmobile phone if you use a H.264 format camera.13. Is the camera’s wireless connection secured? Can others connect to my camera?The camera’s wireless connection is well secured with WEP/WPA/WPA2 wireless encryptions.14. What wireless protocols does the camera support?It supports 802.11b/g/n and wireless transmission rate up to 150Mbps.
Super easy IP Camera49Appendix 2 FCCFCC StatementThis device complies with Part 15 of the FCC Rules. Operation is subject to the following twoconditions: (1) This device may not cause harmful interference, and (2) this device must acceptany interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. This equipment generates, uses and canradiate radio frequency energy and, if not installed and used in accordance with the instructions,may cause harmful interference to radio communications. However, there is no guarantee thatinterference will not occur in a particular installation. If this equipment does cause harmfulinterference to radio or television reception, which can be determined by turning the equipmentoff and on, the user is encouraged to try to correct the interference by one of the followingmeasures:- Reorient or relocate the receiving antenna.- Increase the separation between the equipment and receiver.- Connect the equipment into an outlet on a circuit different from thatto which the receiver is connected.- Consult the dealer or an experienced radio/TV technician for help.FCC Caution: Any changes or modifications not expressly approved by the party responsible forcompliance could void the user's authority to operate this equipment.
Super easy IP Camera50This transmitter must not be co-located or operating in conjunction with any other antenna ortransmitter.The manufacturer is not responsible for any radio or TV interference caused by unauthorizedmodifications to this equipment.Radiation Exposure StatementThis equipment complies with FCC radiation exposure limits set forth for an uncontrolledenvironment. This equipment should be installed and operated with minimum distance 20cmbetween the radiator & your body.

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