TP Link Technologies C5AV1 C5A Smartphone User Manual C5A UG 703
TP-Link Technologies Co., Ltd. C5A Smartphone C5A UG 703
User Manual
Contents
About this guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Get started. . . . . . . . . . . . . . . . . . . . . . . ..................... . . . . . . . . . . . . . . . . . . . . . 1
1. 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1. 2 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1. 3 Assemble your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1. 4 Initial setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1. 5 Charge your phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Appendix A: Specifications
Appendix B: Technical Support
Appendix C: Explanation of the symbols on the product label
About this guide
This guide is a complement to Quick Start Guide. The Quick Start Guide provides instructions for quick setup, while this guide
provides details of each function and shows how to configure the smart phone appropriate to your needs.
When using this guide, please notice that features of the device may vary slightly depending on the model and software
version you have, and on your location, language, and Internet service provider. All screenshots, images, parameters and
descriptions documented in this guide are used for demonstration only.
Conventions
In this guide, the following conventions are used:
Convention Description
Smart phone/phone Stands for C5A without any explanation.
Parameters Parameters provided in the screenshots are just references for configuring the smart phone, which may be
different from the actual situation. You can set the parameters according to your demand.
Screenshots The demonstrated screenshots may look a little different from the actual UI of your smart phone due to the
various firmware versions. Please just configure your phone based on the actual UI.
-> The menu structure which shows the path to enter the corresponding page.
Note: Ignoring the notes in the guide might result in a malfunction or damage to the phone.
1Chapter 1 . Get started
Get started
This chapter introduces the smart phone’s hardware information and guides you how to
assemble your phone when you get started on using your new phone.
•Overview
•Buttons
•Assemble your device
•Initial setup
•Charge your phone
1. 1 Overview
33
4
1
2
2
10
5 6 8
7
911 12
Charging/data port Power button
Headphone jack Recent apps
Rear camera
Flash
Front camera
EarpieceVolume buttons
Flash
1
2
3
4
5
6
Back
12
7
8
10
Home
11
1. 2 Buttons
The buttons you use with Neffos include virtual ones and physical ones.
Power button
•Lock Neffos: Locking your phone puts the display to sleep, saves the battery and prevents unmeant operations
on the screen. You can still receive phone calls, text messages, alarms and notifications as well as listening to
music and adjusting the volume.
Press the Power button to manually lock the screen.
Neffos locks the screen automatically in a given period of inactivity. To adjust the time, go to Settings ->
Display -> Sleep.
1
2Chapter 1 . Get started
•Unlock Neffos: Press the Power button to wake the screen. For additional security, you can require a swipe,
pattern, PIN, or password to unlock you phone. Go to Settings -> Security -> Screen lock to choose a
safe way to unlock your phone.
•Turn Neffos on: Press and hold the Power button until your phone vibrates and the screen turns on.
Note:
If your phone does not respond after holding down the Power button for 10 seconds, the battery may be empty. Connect
your phone to a charger to charge the battery.
•Turn Neffos off: Press and hold the Power button, then tap Power off.
•Reboot Neffos: Press and hold the Power button, then tap Reboot.
•Turn on/off data connection: Press and hold the Power button, then choose SIM1/SIM2 to enable data
connection, or tap Off to disable.
•Enable/disable airplane mode: Press and hold the Power button, then tap Airplane mode.
•Switch between ringing, silent and vibration mode: Press and hold the Power button, and tap the mode you
need.
Do not disturb Ringing mode
Vibration mode
Volume button
• Press the Volume-up/donw to adjust the audio volume when you’re on the phone or listening to songs,
movies or other media.
•Press the Volume button to take a picture. Refer to Take a photo to learn more.
•Press the Power button and Volume-down button at the same time to take a screenshot.
Home button
• Tap Home button to return to the default Home screen.
•Touch and hold Home button to open Google search.
•Press the Power button and Volume-down button at the same time to take a screenshot.
Back button
Tap Back button to return to the previous screen or close an application. When entering text, tap Back button
to close the onscreen keyboard.
3Chapter 1 . Get started
Recent apps button
• Tap Recent apps button to display recently used applications.
•Double-tap Recent button to switch to the previous application.
1. 3 Assemble your device
Remove the back cover
Hold your phone face down, put a fingernail in the bottom corner hole in the cover and pry the back cover off.
Note: Do not bend or twist the back cover excessively in case you damage the phone.
Insert the Micro SIM card, Normal SIM card and MicroSD card (optional)
Carefully slide the cards into the card slots with the gold contacts facing down. Since your phone is a dual SIM
phone, you can use one or two SIM cards by putting them in the corresponding card slots.
Note:
1. The device supports one Micro SIM card and one Normal SIM card.
2. If the card is not inserted correctly, the phone will not detect them.
Insert the battery
Insert the battery into the opening on the back of the phone, aligning the gold contacts on the battery with the
gold contacts in your phone. Then gently press down to secure the battery.
Replace the back cover
Align the cover and press all the way around the cover’s edges, making sure it snaps into place.
4Chapter 1 . Get started
1. 4 Initial setup
It is recommended to insert your SIM card before you start the initial setup.
Press and hold the Power button to turn on your phone, and then follow the onscreen instructions to complete
the initial setup.
1. Select your language and location, and then tap GET STARTED.
2. If you don’t insert any SIM card, your device will proceed to Insert SIM cards screen. Read the tips and
tap SKIP.
If you insert two SIM cards, your device will proceed to Set up SIM cards screen. Follow the onscreen
instructions to finish dual-SIM settings and tap NEXT. You can always adjust dual-SIM settings in
Settings -> SIM cards.
If you insert only one SIM card, your device will skip this step automatically.
3. Proceed to Set up your Neffos C5a screen. You can configure your device in following two ways:
• Tap Keep your apps & data and follow the onscreen instructions to restore a backup or copy from a
device.
• Tap Set up as new to skip this step.
4. Proceed to Get connected screen. Your phone will automatically list available networks. Select the
network you want to connect to , and then enter the password to access the Internet (This can take up
to 2 minutes). If you have activated mobile data services with your carrier, you can tap Use cellular
network for setup. Or you can tap Don’t use any network for setup -> CONTINUE to skip this step.
Note:
Using cellular network for setup may result in additional fees. Contact your carrier for information about your cellular
data plan rates.
5. Proceed to Google services screen. Read the Google terms and conditions, then tap NEXT.
6. If you don’t connect to any networks, your device will proceed to Date & time screen. Set the data and
time, then tap NEXT. You also can tap NEXT directly to skip this step. You can always adjust date and time
in Settings -> Date & time.
7. Proceed
to Name screen. Add your name to allow your phone to personalize some apps. Your name will
be saved as ME in Contacts. Then tap NEXT after finishing. If you don’t want to set now, tap NEXT
directly. You can always set your name in
p
p
p
p
Contacts -> Set up my profile.
8. Pcoceed
to Protect your phone screen. Select a device protection feature and then follow the onscreen
instructions to complete. If you don’t want to set now, choose Not now and tap SKIP ANYWAY. You can
always set your device protection in Settings -> Security -> Screen lock.
9. Pcoceed
to Anything else screen. You can set up a few more things there, or you can just skip by tapping
Set up later.
10. Setup completed. Tap GOT IT. Your phone is ready for use.
5Chapter 1 . Get started
1. 5 Charge your phone
Your device displays a low battery warning when the battery is nearly empty. Charge your device immediately
to prevent it from switching off automatically.
Full power Charging
Low Battery
Use the charger to charge your device
Connect the device to a power outlet using the included USB cable and power adapter.
1. Connect the USB cable into the Charging port.
2. Connect the USB cable to the power adapter, then plug the power adapter into a power outlet.
3. When the battery is full, unplug the power adapter from the power outlet and remove the USB cable from
your phone.
Use a USB port to charge your device
If you do not have access to a charger, you can charge your device by connecting it to a computer with a USB
cable.
1. Connect the USB cable into the Charging port.
2. Connect the USB cable to a computer.
Note:
1. When charging your phone, only use genuine Neffos batteries, chargers, and USB cables. Third-party accessories are
a potential safety hazard and may impair your phone’s performance.
2. Avoid using your phone when it is charging. Do not cover your phone or the power adapter.
3. It is entirely normal that your phone may become warm after prolonged use or when exposed to high ambient
temperatures. If your phone becomes hot to the touch, stop charging it and disable unnecessary features. Place your
phone in a cool location and allow it to cool down to room temperature. Avoid prolonged contact with the surface
of your phone if it becomes hot.
4. A low battery warning will be displayed when the battery level is low. Your phone will turn off automatically when
the battery is nearly empty.
5. Charging times may vary depending on the ambient temperature and the remaining battery level.
Appendix A: Specifications
Specifications
Size and Weight
Height: 145.5 mm
Width: 72.6 mm
Depth: 9.64 mm
Weight: 159 g
Color Grey
Display
5 inches, FWVGA (854 × 480)
196 PPI
TN
CPU
MTK MT6580M
4*ARM Cortex-A7 1.3 GHz
GPU: ARM Mali-400 500MHz
Memory ROM: 8 GB
RAM: 1 GB
External Memory MicroSD card (up to 32 GB)
Camera Front 2 Mega-pixel
Rear 5 Mega-pixel, Auto Focus
Network HSDPA
(up to 21 Mbps DL/5.76 Mbps UL)
Sensors Accelerometer
Audio
Audio formats:
MP3, AAC, WAV, M4A, OGG, OGA, AMR, AWB, FLAC, MID, MIDI, XMF, IMY, RTTTL,
RTX, OTA, MP4, 3GP
Single MIC
Video
Video formats:
M4V, MP4, MOV, AVI, 3GP, 3G2, FLV, MKV, WEBM
Decoder: 1080p/30 fps
Encoder: 1080p/30 fps
Connectivity
Micro SIM + Normal SIM card (Dual SIM Dual Standby)
SIM1 Support 2G/3GSIM2 Support 2G/3G
Network Standard
WCDMA/GSM
TP703A:
WCDMA: Band 1/2/5/8
GSM: Band 2/3/5/8
Location Technology GPS/A-GPS
Cloud Service Supported
Operation System Android 7.0
Specifications
Battery 2300 mAh
In the box
Neffos C5A
Charger
USB Cable
Quick Start Guide, Warranty Card, Safety Notice
Appendix B: Technical Support
Contact our technical support if you have any questions related to this product.
Countries/Regions Support
Global
Website: www.neffos.com
Tel: +86 755 26504400
E-mail: info@neffos.com
support@neffos.com
Address: South Building, No.5 Keyuan Road, Central Zone, Science &
Technology Park, Nanshan, Shenzhen, P. R. China Postcode: 518057
Americas
Brazil
E-mail: suporte.br@neffos.com
Tel: 4007-2172 (Capitais e Regiões metropolitanas)
0800-608-9799 (Demais localidades)
11 2222-1245 (SP) 21 3180-0092 (RJ)
Service Time: segunda a sexta-feira das 09:00 as 18:00 Sábado das 09:00
as 15:00
Mexico
Website: www.neffos.com.mx
Tel: +52 55 91388104
E-mail: sales.mx@tp-link.com
support.mx@tp-link.com
Address: Goldsmith 53, Piso 1, Col. Polanco Chapultepec Del. Miguel
Hidalgo, México , Distrito Federal C.P. 11560.
Columbia
Website: http://www.neffos.com/co/
Tel: +57 (1)8773545
E-mail: support.co@tp-link.com
Address: Autop. Medellín Km 1.5 Vía Parque la Florida, Bod. 45 Parque
Ind. Terrapuerto, Cota, Cund.
Peru
Website: www.neffos.com.pe
Tel: +51 1 2402960 Anexo 2967
E-mail: Alejandro.torres@tp-link.com
Address: Avenida Republica de Panamá 3545 Oficina 802. San Isidro.
Lima Perú
Venezuela
Website: www.neffos.com
Tel: +86 755 26504400
E-mail: info@neffos.com
support@neffos.com
Address: South Building, No.5 Keyuan Road, Central Zone, Science &
Technology Park, Nanshan, Shenzhen, P. R. China Postcode: 518057
Middle East& Africa United Arab
Emirates
Website: www.neffos.com
Tel: +86 755 26504400
E-mail: info@neffos.com
support@neffos.com
Address: South Building, No.5 Keyuan Road, Central Zone, Science &
Technology Park, Nanshan, Shenzhen, P. R. China Postcode: 518057
Countries/Regions Support
Europe
Germany
Website: www.neffos.de
Tel: +49 1806-633367 (Mon-Fr 8: 00-17: 00; 20ct/Anruf aus dem dt.
Festnetz)
E-mail: support.de@neffos.com
sales.de@neffos.com
Address: TP-LINK Deutschland GmbH, Robert-Bosch-Straße 9, 65719
Hofheim am Taunus
France
Support technique: support.fr@neffos.com
Adresse: 16-18 avenue Morane Saulnier, 78140 Vélizy-Villacoublay,
France.
Téléphone: +33 (0)5 63 21 27 41
Commercial: sales.fr@neffos.com
Questions d’ordres générales: info.fr@neffos.com
Service après-vente: rma.fr@neffos.com
Greece
Website: www.neffos.gr
Tel: 210-5197500
E-mail: support.gr@neffos.com
Service time: 09.00 - 17.00
Address: Λ. Κηφισού38 – 38A, 104-42
Portugal
Tel: +351 219 667 944/5/6
E-mail: suporte.pt@neffos.com
De Segunda a Sexta (excepto feriados), das 09h00 às 13h00 e das
14h00 às 18h00.
Italy
Website: www.neffos.it
Via Gobetti 2/A, 20063 Cernusco sul Naviglio (MI)
Per informazioni per il tuo business:
E-mail: sales.it@neffos.com
Tel: +39 02 92392211
Per supporto tecnico post vendita:
Email: support.it@neffos.com
Tel: +39 0221116579
Russia
Телефон: 8 (495) 228 55 66
Телефон тех. поддержки: 8 (495) 228-55-60 (для Москвы и
Московской области)
Телефон тех. поддержки: 8 (800) 250-55-60 (бесплатно из любого
региона РФ)
E-mail: Info.ru@neffos.com
E-mail технической поддержки: support.ru@neffos.com
E-mail отдела сервиса: service.ru@neffos.com
Адрес: г. Москва, ул. Электрозаводская, 27 стр. 7 офис 501
Spain
Website: www.neffos.es
Tel: 902 060 365
E-mail: info.es@neffos.com
soporte.es@neffos.com
Address: Calle Quintanavides 17, 3ª planta Puerta E, 28050 Madrid
Ukrain
Tel: 0 (800) 505-508
E-mail: support.ua@neffos.com
Service Time:10:00AM to 10:00PM, working day, Monday to Friday.
Countries/Regions Support
Europe
Bulgaria
Website: http://www.neffos.bg
Tel: +40 311 070 963
+40 311 011 290
E-mail: support.ro@neffos.com
service.ro@neffos.com
sales.ro@neffos.com
info.ro@neffos.com
Romania
Website: http://www.neffos.ro
Tel: +40 311 070 963
+40 311 011 290
E-mail: support.ro@neffos.com
sales.ro@neffos.com
info.ro@neffos.com
service.ro@neffos.com
Czech
Website: http://cz.neffos.com/
E-mail: sales.cz@neffos.com
Tel: CZ +420 212 812 625 / SK +421 233 056 981
Address: Kutvirtova 339/5, Praha 5, 150 00
Poland
YP3ĿEVS[WOE(YGLRMGI4SPERH
neffos.pl@tp-link.com
Wsparcie techniczne:
support.pl@neffos.com
Telefon:
+48 (0) 801 002 228
HPETSąÈG^Ić^XIPIJSR¶[OSQ¶VOS[]GL
3TąEXE>KSHRMI^XEV]JÈSTIVEXSVE
+SH^MR]TVEG]3HTSRMIH^MEąOYHSTMÈXOY[KSH^MREGL
Turkey
+IRTE8IPIOSQ¿RMOEW]SRZIóPIXMĢMQ,M^QIXPIVM7ER8MG%ġ
%HVIW)XMPIV1EL2MWTIXM]I'EH2S)XMPIV&IĢMOXEĢóWXERFYP
TELEFON / FAKS: 0212 359 0 359 / 0212 287 27 27
support.tr@neffos.com
sales.tr@neffos.com
Ukraine
Украина, 04053, Киев, ул. Металлистов, 20, Офисний центр VEDA,
2-й этаж
www.neffos.com/uk-ua/
+38 (044) 590-51-13
sales.ua@tp-link.com
0 (800) 505-508 та (044) 590-51-14 Часы работы: ПН-ЧТ, с 10:00 до
22:00,
ПТ с 10:00 до 21:00, СБ, ВС – нерабочие дни. Стоимость звонков на
горячую линию согласно тарифов вашего оператора и бесплатно
со всех стационарных телефонов Украины.
support.ua@tp-link.com
+38 (044) 590-51-77
service.ua@tp-link.com
Countries/Regions Support
Asia-pacific
India
Website: www.neffos.in
E-mail: marketing.in@neffos.com
Address: 401, peninsula heights, C.D. Barfiwala Road, Juhu lane. Andheri
(west) Mumbai 400058 - India.
Indonesia
Website: www.neffos.com
Tel: +86 755 26504400
E-mail: info@neffos.com
support@neffos.com
Address: South Building, No.5 Keyuan Road, Central Zone, Science &
Technology Park, Nanshan, Shenzhen, P. R. China Postcode: 518057
Malaysia
Website: www.neffos.com.my
E-mail: support.my@neffos.com
Tel: +603 2110 0862 (Mon - Sun, 10am - 10pm)
+603 2141 4358 (Mon - Sun, 10am - 10pm)
Address: UG-CB4, Plaza Low Yat, Off Jalan Bukit Bintang, 55100 Kuala
Lumpur.
Thailand
Website: www.neffos.com/th
Tel: 02-4400029 ÙŠćïøĉÖćø×ċĚîĂ÷ĎŠÖĆïđÙøČĂ׊ć÷ìĊęĔßšÜćî
E-mail:support.th@neffos.com
Service Time: 08:30 - 17:30 üĆîÝĆîìøŤđÿćøŤ.
Address: ïøĉþĆìǰìĊóĊúĉÜÙŤǰđĂĘîđêĂøŤĕóøÿŤǰðøąđìýĕì÷ǰÝĞćÖĆéǰÿĞćîĆÖÜćîĔĀ⊠77/159
ĂćÙćøÿĉîÿćíøÿćüđüĂøŤǰßĆĚî 36 ëîîÖøčÜíîïčøĊǰĒ×üÜÙúĂÜêšîĕìøǰđ×êÙúĂÜÿćîǰÖøčÜđìóĄ
10600
Vietnam
Website: www.neffos.vn
E-mail: press.vn@neffos.com
support.vn@neffos.com
sales.vn@neffos.com/ sales.vn@tp-link.com
8IP+M˜L£RLGL°RL
%HHVIWW%8µERL£:MRGSQ%0À8˰8VˌRK5YʬR84,˒'L°
1MRL:MˆX2EQ
Bangladesh
Website: www.neffos.com
Tel: +86 755 26504400
E-mail: info@neffos.com
support@neffos.com
Address: South Building, No.5 Keyuan Road, Central Zone, Science &
Technology Park, Nanshan, Shenzhen, P. R. China Postcode: 518057
Singapore
Website: www.neffos.com
Tel: +86 755 26504400
E-mail: info@neffos.com
support@neffos.com
Address: South Building, No.5 Keyuan Road, Central Zone, Science &
Technology Park, Nanshan, Shenzhen, P. R. China Postcode: 518057
Symbol Explanation
RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment
(WEEE). This means that this product must be handled pursuant to European directive 2012/19/
EU in order to be recycled or dismantled to minimize its impact on the environment. User has the
choice to give his product to a competent recycling organization or to the retailer when he buys
a new electrical or electronic equipment.
To prevent possible hearing damage, do not listen at hign volume levels for long periods.
Appendix C: Explanation of the symbols on
the product label
The meaning of symbols on the product label is explained below.
FCCSTATEMENT
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,usesandcan
radiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,
maycauseharmfulinterferencetoradiocommunications.However,thereisnoguaranteethat
interferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescauseharmful
interferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipment
offandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowing
measures:
1)Reorientorrelocatethereceivingantenna.
2)Increasetheseparationbetweentheequipmentandreceiver.
3)Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiveris
connected.
4)Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwo
conditions:
1)Thisdevicemaynotcauseharmfulinterference.
2)Thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycause
undesiredoperation.
Anychangesormodificationsnotexpresslyapprovedbythepartyresponsibleforcompliance
couldvoidtheuser’sauthoritytooperatetheequipment.
Note:ThemanufacturerisnotresponsibleforanyradioorTVinterferencecausedbyunauthorized
modificationstothisequipment.Suchmodificationscouldvoidtheuser’sauthoritytooperatethe
equipment.
FCCRFRadiationExposureStatement
TheexposurerecommendationsformobilephonesuseameasurementunitknownastheSpecific
AbsorptionRate(SAR).TheSARlimitrecommendedbytheICNIRPforthemobilephonesusedby
thegeneralpublicis1.6W/kgaveragedoveronegramoftissuebyIEEEStd1528forthehead.The
highestSARvalueforthismodelphonewhentestedwas0.464W/kgforhead,1.098W/kgforBody‐
wornand1.098W/kgforhotspot.
Forlimitingtheradiowavesexposure,itisrecommendedtoreducethemobilephonecallduration
ortouseaheadset.Thepurposeofthoseprecautionsistotakethemobilephoneawayfromthe
headandthebody.Forbodywornoperation,thisphonehasbeentestedandmeetsFCCRF
exposureguidelineswhenusedwithanaccessorythatcontainsnometalandthatpositionsthe
handsetaminimumof10mmfromthebody.Forhotspotoperation,thedistanceis10mm.Useof
otheraccessoriesmaynotensurecompliancewithFCCRFexposureguidelines.
Body-worn Operation
This device was tested for typical body-worn operations. To comply with RF exposure requirements,a
minimum separation distance of 10mm must be maintained between the user's body and the handset,
including the antenna. Third-party belt-clips, holsters, and similar accessories used by this
device should not contain any metallic components. Body-worn accessories that do not meet these
requirements may not comply with RF exposure requirements and should be avoided. Use only the
supplied or an approved antenna
COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice. is a registered trademark of TP-Link Technologies
Co., Ltd. Other brands and product names are trademarks or registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any derivative
such as translation, transformation, or adaptation without permission from TP-Link Technologies Co., Ltd.
Copyright © 2018 TP-Link Technologies Co., Ltd. All rights reserved.
Google, Android, Google Play, YouTube and other marks are trademarks of Google LLC.
http://www.neffos.com
Legal notice
Copyright © 2018 TP-Link Technologies Co., Ltd. All rights reserved.
Trademarks and permissions
is a registered trademark of TP-Link Technologies Co., Ltd.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, LLC. and any use of
such marks by TP-Link Technologies Co., Ltd. is under license.
Other trademarks, product, service and company names mentioned may be the property of their respective
owners.
Third-Party software statement
Neffos does not own the intellectual property of the third-party software and applications that are delivered
with this product. Therefore, Neffos will not provide any warranty of any kind for third party software and
applications. Neither will Neffos provide support to customers who use third-party software and applications,
nor be responsible or liable for the functions or performance of third-party software and applications.
Third-party software and applications services may be interrupted or terminated at any time, and Neffos
does not guarantee the availability of any content or service. Third-party service providers provide content
and services through network or transmission tools outside of the control of Neffos. To the greatest extent
permitted by applicable law, it is explicitly stated that Neffos shall not compensate or be liable for services
provided by third-party service providers, or the interruption or termination of third-party contents or services.
Neffos shall not be responsible for the legality, quality, or any other aspects of any software installed on this
product, or for any uploaded or downloaded third-party works in any form, including but not limited to texts,
images, videos, or software etc. Customers shall bear the risk for any and all effects, including incompatibility
between the software and this product, which result from installing software or uploading or downloading the
third-party works.
This product is based on the open-source Android platform. Neffos has made necessary changes to the platform.
Therefore, this product may not support all the functions that are supported by the standard Android platform
or may be incompatible with third-party software. Neffos does not provide any warranty or representation in
connect with any such compatibility and expressly excludes all liability in connection with such matters.
DISCLAIMER
ALL CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS REQUIRED BY APPLICABLE LAWS, NO
WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO
THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEFFOS BE LIABLE FOR ANY
SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS, BUSINESS, REVENUE,
DATA, GOODWILL SAVINGS OR ANTICIPATED SAVINGS REGARDLESS OF WHETHER SUCH LOSSES ARE
FORSEEABLE OR NOT.
THE MAXIMUM LIABILITY (THIS LIMITATION SHALL NOT APPLY TO LIABILITY FOR PERSONAL INJURY TO
THE EXTENT APPLICABLE LAW PROHIBITS SUCH A LIMITATION) OF NEFFOS ARISING FROM THE USE OF THE
PRODUCT DESCRIBED IN THIS MANUAL SHALL BE LIMITED TO THE AMOUNT PAID BY CUSTOMERS FOR THE
PURCHASE OF THIS PRODUCT.
Privacy policy
To better understand how we protect your personal information, please see the privacy policy at
www.neffos.com.
Safety information
This section contains important information about the operation of your device. It also contains information
about how to use the device safely. Read this information carefully before using your device.
Electronic device
Do not use your device if using the device is prohibited. Do not use the device if doing so causes danger or
interference with other electronic devices.
Interference with medical equipment
• Follow rules and regulations set forth by hospitals and health care facilities. Do not use your device where
prohibited.
• Some wireless devices may affect the performance of hearing aids or pacemakers. Consult your service
provider for more information.
• Avoid using your device within a 15 cm range of a pacemaker if possible, as your device can interfere with
the pacemaker. To minimize possible interference with a pacemaker, use your device only on the side of your
body that is opposite the pacemaker.
• If you use medical equipment, contact the equipment manufacturer before using your device to determine
whether or not the equipment will be affected by radio frequencies emitted by the device.
• Do not use your device near devices or apparatuses that emit radio frequencies, such as sound systems or
radio towers Radio frequencies may cause your device to malfunction.
• Do not use your device near devices or apparatuses that emit radio frequencies, such as sound systems or
radio towers. Radio frequencies may cause your device to malfunction.
• Electronic devices in your car may malfunction, due to radio interference from your device. Contact the
manufacturer for more information.
Protecting your hearing when using a headset
• To prevent possible hearing damage, do not listen at high volume levels for long periods.
• Using a headset at high volumes may damage your hearing. To reduce this risk, lower the headset volume
to a safe and comfortable level.
• Exposure to high volumes while driving may cause distraction and increase your risk of an accident.
• Do not use a headset while driving or riding. Doing so may distract your attention and cause an accident, or
may be illegal depending on your region.
Areas with flammables and explosives
• Turn off your device in potentially explosive environments instead of removing the battery. Always comply
with regulations, instructions and signs in potentially explosive environments.
• Do not use your device at refueling points (petrol stations), near fuels or chemicals, or in blasting areas.
• Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as the device,
its parts, or accessories.
Traffic security
• Observe local laws and regulations while using the device. To reduce the risk of accidents, do not use your
wireless device while driving.
• Concentrate on driving. Your first responsibility is to drive safely.
• Do not hold the device while driving. Use hands-free accessories.
• When you must make or answer a call, pull of the road safely and park the vehicle first.
• RF signals may affect the electronic systems of motor vehicles. For more information, consult the vehicle
manufacturer.
• Do not place the device over the air bag or in the air bag deployment area in a motor vehicle. Doing so may
hurt you because of the strong force when the air bag inflates.
• On an aircraft, using electronic devices can interfere with the aircraft’s electronic navigational instruments.
Make sure the device is turned off during takeoff and landing. After takeoff, you can use the device in flight
mode if allowed by aircraft personnel.
Operating environment
• Do not expose the device to heavy smoke or fumes. Doing so may damage the outside of the device or cause
it to malfunction.
• Do not use or store your device in areas with high concentrations of dust or airborne materials. Dust or
foreign materials can cause your device to malfunction and may result in fire or electric shock.
• Do not use your device during thunderstorms to protect your device against any danger caused by lightning.
• Avoid exposing your device and battery to very cold or very hot temperatures. Extreme temperatures can
damage the device and reduce the charging capacity and life of your device and battery.
• Prevent the battery from coming into contact with metal objects, as this can create a connection between
the + and – terminals of your battery and lead to temporary or permanent battery damage.
• Do not expose your device to direct sunlight (such as on a car dashboard) for prolonged periods.
• To protect your device or accessories from fire or electrical shock hazards, avoid rain and moisture.
• Keep the device away from sources of heat and fire, such as a heater, microwave oven, stove, water heater,
radiator, or candle.
• Do not place sharp metal objects, such as pins, near the earpiece or speaker. The earpiece may attract these
objects and result in injury.
• Prevent the multipurpose jack and the small end of the charger from contact with conductive materials, such
as liquids, dust, metal powders, and pencil leads. Conductive materials may cause a short circuit or corrosion
of the terminals, which may result in an explosion or fire.
• Stop using your device or applications for a while if the device is overheated. If skin is exposed to an
overheated device for an extended period, low temperature burn symptoms, such as red spots and darker
pigmentation, may occur.
• Do not touch the device’s antenna. Otherwise, communication quality may be reduced.
• Do not allow children or pets to bite or suck the device or accessories. Doing so may result in damage or
explosion.
• Observe local laws and regulations, and respect the privacy and legal rights of others.
• Do not use your device’s camera flash directly in the eyes of people or pets. Otherwise temporary loss of
vision or damage to the eyes may occur.
• While using your device, leave some lights on in the room and do not hold the screen too close to your eyes.
Child’s safety
• Comply with all precautions with regard to child’s safety. Letting children play with the device or its
accessories may be dangerous. The device includes detachable parts that may present a choking hazard.
Keep away from children.
• The device and its accessories are not intended for use by children. Children should only use the device with
adult supervision.
Accessories
• Using an unapproved or incompatible power adapter, charger or battery may cause fire, explosion or other
hazards.
• Use manufacturer-approved batteries, chargers, accessories, and supplies.
• Using generic batteries or chargers may shorten the life of your device or cause the device to malfunction.
They may also cause a fire or cause the battery to explode.
• TP-LINK cannot be responsible for the user’s safety when using accessories or supplies that are not approved
by TP-LINK.
Charger safety
• For pluggable devices, the socket-outlet shall be installed near the devices and shall be easily accessible.
• Unplug the charger from electrical outlets and the device when not in use.
• Do not drop or cause an impact to the charger.
• Do not use damaged power cords or plugs, or loose electrical sockets. Unsecured connections can cause
electric shock or fire.
• Never use a damaged charger or battery.
• Do not touch the device or the charger with wet hands. Doing so may lead to short circuits, malfunctions, or
electric shocks.
• If your charger has been exposed to water, other liquids, or excessive moisture, take it to an authorized
service center for inspection.
• Ensure that the charger meets the requirements of Clause 2.5 in IEC60950-1/EN60950-1 and has been tested
and approved according to national or local standards.
• Connect the device only to products with the USB-IF logo or with USB-IF compliance program completion.
• Do not bend or damage the power cord. Doing so may cause electric shock or fire.
• Do not use your device while it is charging or touch your device with wet hands. Doing so may cause electric
shock.
• Do not short-circuit the charger or the device. Doing so may cause electric shock or fire, or the battery may
malfunction or explode.
Battery safety
• Do not connect battery poles with conductors, such as keys, jewelry, or other metal materials. Doing so may
short-circuit the battery and cause injuries or burns.
• Keep the battery away from excessive heat and direct sunlight. Do not place it on or in heating devices, such
as microwave ovens, stoves, or radiators. Batteries may explode if overheated.
• Do not attempt to modify or remanufacture the battery, insert foreign objects into it, or immerse or expose
it to water or other liquids. Doing so may lead to fire, explosion, or other hazards.
• If the battery leaks, ensure that the electrolyte does not make direct contact with your skins or eyes. If the
electrolyte touches your skins or splashes into your eyes, immediately flush with clean water and consult a
doctor.
• In case of battery deformation, color change, or overheating while charging or storing, immediately stop
using the device and remove the battery. Continued use may lead to battery leakage, fire, or explosion.
• Do not put batteries in fire as they may explode. Damaged batteries may also explode.
• Dispose of used batteries in accordance with local regulations. Improper battery use may lead to fire,
explosion, or other hazards.
• Do not bite or suck the device or the battery. Doing so may damage the device or result in an explosion or
fire.
• Do not smash or pierce the battery, or expose it to high external pressure. Doing so may lead to a short circuit
or overheating.
• Do not drop the device or battery. If the device or battery is dropped, especially on a hard surface, and may
be damaged.
• If the device standby time shortens significantly, replace the battery.
• Do not handle a damaged or leaking Lithium Ion (Li-Ion) battery. For safe disposal of your Li-Ion battery,
contact your nearest authorized service center.
• If you notice strange smells or sounds coming from your device or the battery, or if you see smoke or liquids
leaking from the device or battery, stop using the device immediately and take it to a TP-LINK Service Centre.
Failure to do so may result in fire or explosion.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES
ACCORDING TO THE INSTRUCTIONS.
Cleaning and maintenance
• Keep the device and accessories dry. Do not attempt to dry it with an external heat source, such as a
microwave oven or hair dryer. Do not turn on your device if it is wet. If your device is already on, turn it off
and remove the battery immediately (if the device will not turn off or you cannot remove the battery, leave
it as-is). Then, dry the device with a towel and take it to a service canter.
• Do not expose your device or accessories to extreme heat or cold. These environments may interfere with
proper function and may lead to fire or explosion.
• Avoid collision, which may lead to device malfunctions, overheating, fire, or explosion.
• Before you clean or maintain the device, stop using it, stop all applications, and disconnect all cables
connected to it.
• Do not use any chemical detergent, powder, or other chemical agents (such as alcohol and benzene) to
clean the device or accessories. These substances may cause damage to parts or present a fire hazard. Use a
clean, soft, and dry cloth to clean the device and accessories.
• Do not store your device near magnetic fields for extended periods of time. Your device may malfunction or
the battery may discharge from exposure to magnetic fields. Magnetic stripe cards, including credit cards,
phone cards, passbooks, and boarding passes, may be damaged by magnetic fields.
• Do not use your device with the back cover removed. The battery may fall out of the device, which may result
in damage or malfunction.
• Do not dismantle or remanufacture the device and its accessories. This voids the warranty and releases the
manufacturer from liability for damage. In case of damage, contact an authorized service center for assistance
or repair.
• If the device screen is broken in a collision, immediately stop using the device. Do not touch or attempt to
remove the broken parts. Promptly contact an authorized service center.
• Do not store your device with metal objects, such as coins, keys, and necklaces. Your device may be scratched
or may malfunction. If the battery terminals come into contact with metal objects, this may cause a fire.
Emergency calls
The availability of emergency calls is subject to your cellular network quality, service provider policy, and local
laws and regulations. Never rely solely on your device for critical communications like medical emergencies.
Environmental protection
• The device and its accessories (if included), such as the power adapter, headset, and battery should not be
disposed of with household garbage.
• Disposal of the device and its accessories is subject to local regulations. Support proper collection and
recycling.
Disposal and recycling information
This marking on the product, accessories or literature indicates that the product and its electronic
accessories (e.g. charger, batteries, headset, USB cable) should not be disposed of with other household waste.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, please
separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse
of material resources.
Household users should contact either the retailer where they purchased this product, or their local government
office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This
product and its electronic accessories should not be mixed with other commercial wastes for disposal.
This product is RoHS compliant.