TP Link Technologies C5SPV4 AC1200 Wireless Dual Band Gigabit Router User Manual UG

TP-Link Technologies Co., Ltd. AC1200 Wireless Dual Band Gigabit Router UG

UG

1910012297 REV4.0.0 User GuideAC1200 Wireless Dual Band Gigabit RouterArcher C5
ContentsAbout This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1Chapter 1. Get to Know About Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . .11. 1. Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21. 2. Panel Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21. 2. 1. The Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21. 2. 2. The Back Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Chapter 2. Connect the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52. 1. Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62. 2. Connect Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Chapter 3. Log In to Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Chapter 4. Set Up Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114. 1. Use Quick Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124. 2. Manually Set Up Your Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124. 3. Set Up an IPv6 Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Chapter 5. USB Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195. 1. Access the USB Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205. 1. 1. Access the USB Device Locally. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205. 1. 2. Access the USB Device Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215. 1. 3. Customize the Access Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235. 2. Media Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275. 3. Printer Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Chapter 6. Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Chapter 7. Network Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357. 1. Protect the Network from Cyber Attacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367. 1. Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377. 2. IP & MAC Binding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Chapter 8. NAT Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
8. 1. Share Local Resources on the Internet by Virtual Servers. . . . . . . . . . . . . . . . . . . . 418. 2. Open Ports Dynamically by Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428. 3. Make Applications Free from Port Restriction by DMZ . . . . . . . . . . . . . . . . . . . . . . . 438. 4. Make Xbox Online Games Run Smoothly by UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Chapter 9. VPN Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469. 1. Use OpenVPN to Access Your Home Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479. 1. 1. Step1. Set up OpenVPN Server on Your Router . . . . . . . . . . . . . . . . . . . . . . . 479. 1. 2. Step 2. Configure OpenVPN Connection on Your Remote Device . . . . . 489. 2. Use PPTP VPN to Access Your Home Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489. 2. 1. Step 1. Set up PPTP VPN Server on Your Router . . . . . . . . . . . . . . . . . . . . . . 499. 2. 2. Step 2. Configure PPTP VPN Connection on Your Remote Device . . . . . 50Chapter 10. Customize Your Network Settings. . . . . . . . . . . . . . . . . . . . . . . 5410. 1. Change the LAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5510. 2. Configure to Support IPTV Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5510. 3. Specify DHCP Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5710. 4. Set Up a Dynamic DNS Service Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5810. 5. Create Static Routes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6010. 6. Specify Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6210. 7. Use WPS for Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6310. 7. 1. Set the Router’s PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6310. 7. 2. Use the WPS Wizard for Wi-Fi Connections. . . . . . . . . . . . . . . . . . . . . . . . . . 64Chapter 11. Manage the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6511. 1. Set Up System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6611. 2. Control LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6711. 3. Test the Network Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6811. 4. Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6911. 4. 1. Online Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6911. 4. 2. Manual Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7011. 4. 3. Restore Interrupted Upgrade After Power Failure . . . . . . . . . . . . . . . . . . . . 7111. 5. Backup and Restore Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7111. 6. Change the Login Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7211. 7. Password Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7311. 8. Local Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7411. 9. Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7511. 10. System Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7611. 11. Monitor the Internet Traffic Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
1About This GuideThis guide is a complement of Quick Installation Guide. The Quick Installation Guide instructs you on quick Internet setup, and this guide provides details of each function and shows you the way to configure these functions appropriate to your needs. When using this guide, please notice that features of the router may vary slightly depending on the model and software version you have, and on your location, language, and internet service provider. All screenshots, images, parameters and descriptions documented in this guide are used for demonstration only.ConventionsIn this guide the following conventions are used:Convention DescriptionUnderlined Underlined words or phrases are hyperlinks. You can click to redirect to a website or a specific section. Teal Contents to be emphasized and texts on the web page are in teal, including the menus, items, buttons, etc.>The menu structures to show the path to load the corresponding page. For example, Advanced > Wireless > MAC Filtering means the MAC Filtering function page is under the Wireless menu that is located in the Advanced tab.Note: Ignoring this type of note might result in a malfunction or damage to the device.Tips: Indicates important information that helps you make better use of your device.symbols on the web page• click to edit the corresponding entry.• click to delete the corresponding entry.• click to enable or disable the corresponding entry.• click to view more information about items on the page.More InfoThe latest software, management app and utility can be found at Download Center at http://www.tp-link.com/support.The Quick Installation Guide can be found where you find this guide or inside the package of the router.Specifications can be found on the product page at http://www.tp-link.com.A Technical Support Forum is provided for you to discuss our products at http://forum.tp-link.com.Our Technical Support contact information can be found at the Contact Technical Support page at http://www.tp-link.com/support.
Chapter 1Get to Know About Your RouterThis chapter introduces what the router can do and shows its appearance. It contains the following sections:• Product Overview• Panel Layout
2Chapter 1 Get to Know About Your Router1. 1. Product OverviewThe TP-Link router is designed to fully meet the need of Small Office/Home Office (SOHO) networks and users demanding higher networking performance. The powerful antennas ensure continuous Wi-Fi signal to all your devices while boosting widespread coverage throughout your home, and the built-in Ethernet ports supply high-speed connection to your wired devices.Moreover, it is simple and convenient to set up and use the TP-Link router due to its intuitive web interface and the powerful Tether app. 1. 2. Panel Layout1. 2. 1. The Front PanelThe router’s LEDs (view from left to right) are located on the front. You can check the router’s working status by following the LED Explanation table.
3Chapter 1 Get to Know About Your RouterLED ExplanationName Status Indication PowerOn Power is on.Flashing The system is starting up or the firmware is being upgraed. Do not disconnect or power off your router.Off Power is off. 2.4GHzOn The 2.4GHz wireless band is enabled.Off The 2.4GHz wireless band is disabled. 5GHzOn The 5GHz wireless band is enabled.Off The 5GHz wireless band is disabled. InternetOn Internet connection is available.Off No Internet connection. LANOn A device is connected to the LAN port.Off No device is connected to the LAN port. USBOn The inserted USB device is ready to use.Flashing A new USB device is being identified.Off No USB device is plugged into the USB port. WPSOn/Off Turns on when a WPS synchronization is established and automatically turns off about five miniutes later.Flashing A Wireless device is trying to connecet to the network via WPS. This process may take up to 2 minutes.
4Chapter 1 Get to Know About Your Router1. 2. 2. The Back PanelThe following parts (view from left to right) are located on the back panel.Item DescriptionWi-Fi/WPSPress and hold this button for less than 5 seconds to enable the WPS function.Press and hold this button for about 2 seconds to turn on or off the wireless function of your router.Reset Press and hold this button for more than 5 seconds to reset the router to its factory default settings.LAN1,LAN2,LAN3,LAN4 For connecting your wired devices to the router.WAN For connecting to a DSL/Cable modem, or an Ethernet jack.USB Port For connecting to a USB device.On/Off Press this button to power on or off the router.Power For connecting the router to power socket via the provided power adapter. Antennas Used for wireless operation and data transmit. Upright them for the best Wi-Fi performance.
Chapter 2Connect the HardwareThis chapter contains the following sections:• Position Your Router• Connect Your Router
6Chapter 2 Connect the Hardware2. 1. Position Your Router• The product should not be located in a place where it will be exposed to moisture or excessive heat.• Place the router in a location where it can be connected to multiple devices as well as to a power source.• Make sure the cables and power cord are safely placed out of the way so they do not create a tripping hazard.• The router can be placed on a shelf or desktop.• Keep the router away from devices with strong electromagnetic reference, such as Bluetooth devices, cordless phones and microwaves.2. 2. Connect Your RouterFollow the steps below to connect your router.If your internet connection is through an Ethernet cable from the wall instead of through a DSL / Cable / Satellite modem, connect the Ethernet cable directly to the router’s Internet port, and then follow Step 4 and 5 to complete the hardware connection.ModemPower adapterPower adapterInternet4123WiFi/WPSRESET LAN4 LAN3LAN2LAN1 WAN USB ON/OFF POWER ON/OFF POWER ON/OFF ON/OFF ON/OFF ON/OFF ON/OFF ON/OFF ON/OFF ON/OFF1. Turn off the modem, and remove the backup battery if it has one.2. Connect the modem to your router’s WAN port with an Ethernet cable.3. Turn on the modem, and then wait about 2 minutes for it to restart.4. Connect the power adapter to the router and turn on the router.
7Chapter 2 Connect the Hardware5. Verify that the following LEDs are on and solid before continuing with the configuration.Note:If the 2.4G LED and 5G LED are off, please press the WPS/Wi-Fi On/Off button for 2 seconds and check the LEDs again a few seconds later.6. Connect your computer to the router.• Method 1: WiredTurn off the Wi-Fi on your computer and connect the devices as shown below.Ethernet cableLAN1LAN2LAN3LAN4RESETWi-Fi/WPS• Method 2: Wirelessly1 ) Find the SSID (Network Name) and Wireless Password printed on the label at the bottom of the router.2 ) Click the network icon of your computer or go to Wi-Fi Settings of your smart device, and then select the SSID to join the network.ORConnections are availableWireless Network ConnectionConnect automaticallyConnectTP-Link_XXXXTP-Link_XXXX_5GWi-FiWi-Fi TP-Link_XXXXTP-Link_XXXX_5GCHOOSE A NETWORK...Other...< SettingsComputer Smart Device
8Chapter 2 Connect the Hardware• Method 3: Use the WPS buttonWireless devices that support WPS, including Android phones, tablets, and most USB network adapters, can be connected to your router through this method.Note:• WPS is not supported by iOS devices.• The WPS function cannot be configured if the wireless function of the router is disabled. Also, the WPS function will be disabled if your wireless encryption is WEP. Please make sure the wireless function is enabled and is configured with the appropriate encryption before configuring the WPS.1 ) Tab the WPS icon on the device’s screen. Here we take an Android phone for instance.2 ) Within two minutes, press the WPS/Wi-Fi On/Off button on your router. WLANOnTP-LinkHomeOceTP-Link_123TP-Link_abcMyHomeTestPOWERON/OFFUSBWANLAN1LAN2LAN3LAN4RESETWi-Fi/WPSLALARESETRESETclose to
Chapter 3Log In to Your Router
10Chapter 3 Log In to Your RouterWith a web-based utility, it is easy to configure and manage the router. The web-based utility can be used on any Windows, Mac OS or UNIX OS with a Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari.Follow the steps below to log in to your router.1. Set up the TCP/IP Protocol in Obtain an IP address automatically mode on your computer. 2. Visit http://tplinkwifi.net or http://192.168.0.1 ,and create a login password for secure management purposes. Then click Let’s Get Started to log in.HighMiddleLowLet’s Get Started&RQƮUP3DVVZRUG1HZ3DVVZRUGKWWSWSOLQNZLƮQHWNote: • If the login window does not appear, please refer to the FAQ Section.
Chapter 4Set Up Internet ConnectionThis chapter introduces how to connect your router to the internet. The router is equipped with a web-based Quick Setup wizard. It has necessary ISP information built in, automates many of the steps and verifies that those steps have been successfully completed. Furthermore, you can also set up an IPv6 connection if your ISP provides IPv6 service. It contains the following sections:• Use Quick Setup Wizard• Manually Set Up Your Internet Connection• Set Up an IPv6 Internet Connection
12Chapter 4 Set Up Internet Connection4. 1. Use Quick Setup WizardThe Quick Setup Wizard will guide you to set up your router.Tips:If you need the IPv6 internet connection, please refer to the section of Set Up an IPv6 Internet Connection.Follow the steps below to set up your router.1. Visit http://tplinkwifi.net or http://192.168.0.1 ,and log in with the password you set for the router.2. Click Quick Setup on the top of the page. Then follow the step-by-step instructions to connect your router to the internet.Note:• If you have changed the preset wireless network name (SSID) and wireless password during the Quick Setup process, all your wireless devices must use the new SSID and password to connect to the router.4. 2. Manually Set Up Your Internet Connection In this part, you can check your current internet connection settings. You can also modify the settings according to the service information provided by your ISP.Follow the steps below to check or modify your internet connection settings.1. Visit http://tplinkwifi.net or http://192.168.0.1, and log in with the password you set for the router.2. Go to Basic > Internet.3. Select your internet connection type from the drop-down list. 4. Follow the instructions on the page to continue the configuration. Parameters on the figures are just used for demonstration.
13Chapter 4 Set Up Internet Connection1 ) If you choose Dynamic IP, you don’t need to set any parameters. Dynamic IP users are usually equipped with a cable TV or fiber cable.2 ) If you choose Static IP, enter the information provided by your ISP in the corresponding fields. 3 ) If you choose PPPoE, enter the Username and Password provided by your ISP. PPPoE users usually have DSL cable modems. 4 ) If you choose L2TP, enter the Username and Password and choose the IP Address Type provided by your ISP. Different parameters are needed according to the IP Address Type you have chosen.
14Chapter 4 Set Up Internet Connection5 ) If you choose PPTP, enter the Username and Password, and choose the IP Address Type provided by your ISP. Different parameters are needed according to the IP Address Type you have chosen. 5. Click Save.6. To check your internet connection, click Network Map on the left of the page. After the connection succeeds, the screen will display as follows. Here we take PPPoE as an example.
15Chapter 4 Set Up Internet ConnectionNote: It may take 1-2 minutes to make the settings valid. Tips: • If your internet connection type is BigPond Cable, please go to Advanced > Network > Internet to set your router.• If you use Dynamic IP and PPPoE and you are provided with any other parameters that are not required on the page, please go to Advanced > Network > Internet to complete the configuration.• If you still cannot access the internet, refer to the FAQ section for further instructions.4. 3. Set Up an IPv6 Internet ConnectionYour ISP provides information about one of the following IPv6 internet connection types: PPPoE, Dynamic IP(SLAAC/DHCPv6), Static IP, 6to4 tunnel, Pass-Through (Bridge).1. Visit http://tplinkwifi.net, and log in with the password you set for the router.2. Go to Advanced > IPv6. 3. Enable IPv6 and select the internet connection type provided by your ISP.Tips:If you do not know what your internet connection type is, contact your ISP or judge according to the already known information provided by your ISP.4. Fill in information as required by different connection types. Red blanks must be filled in.1 ) Static IP: Fill in blanks and click Save.
16Chapter 4 Set Up Internet Connection2 ) Dynamic IP(SLAAC/DHCPv6): Click Advanced to input further information if your ISP requires. Click Save and then click Renew.3 ) PPPoE: By default, the router uses the IPv4 account to connect to the IPv6 server. Click Advanced to input further information if your ISP requires. Click Save and then click Connect.Note: If your ISP provides two separate accounts for the IPv4 and IPv6 connections, please untick the Use the same session with IPv4 connection checkbox and manually enter the username and password for the IPv6 connection.
17Chapter 4 Set Up Internet Connection4 ) 6to4 Tunnel: An IPv4 internet connection type is a prerequisite for this connection type (Manually Set Up Your Internet Connection). Click Advanced to input further information if your ISP requires. Click Save and then click Connect.5 ) Pass-Through (Bridge): Click Save and skip to Step 6.
18Chapter 4 Set Up Internet Connection5. Configure LAN ports. Windows users are recommended to choose from the first two types. Fill in Address Prefix provided by your ISP, and click Save.Tips:Find Help on the web management page to know more about items.6. Click Status to check whether you have successfully set up an IPv6 connection. The following figure is an example of a successful PPPoE configuration.Tips: Visit the FAQ section if there is no internet connection.
Chapter 5USB SettingsThis chapter describes how to use the USB ports to share files, media and a printer from the USB storage devices over your home network locally, or remotely through the internet.The router supports USB external flash drives, hard drives and USB printers.It contains the following sections:• Access the USB Storage Device• Media Sharing• Printer Sharing
20Chapter 5 USB Settings5. 1. Access the USB Storage DeviceInsert your USB storage device into the router’s USB port and then access files stored there locally or remotely.Tips:• If you use USB hubs, make sure no more than 4 devices are connected to the router.• If the USB storage device requires using bundled external power, make sure the external power has been connected.• If you use a USB hard drive, make sure its file system is FAT32, exFat, NTFS or HFS+.• Before you physically disconnect a USB device from the router, safely remove it to avoid data damage: Go to Advanced > USB Settings > Device Settings and click .5. 1. 1. Access the USB Device LocallyInsert your USB storage device into the router’s USB port and then refer to the following table to access files stored on your USB storage device.Windows computer ¾Method 1:Go to Computer > Network, then click the Network Server Name (TP-SHARE by default) in the Computer section.Note:Operations in different systems are similar. Here we take Windows 7 as an example.
21Chapter 5 USB SettingsWindows computer ¾Method 2:Open the Windows Explorer (or go to Computer) and type the server address \\tplinkwifi.net or ftp://tplinkwifi.net in the address bar, then press Enter.Mac1 ) Select Go > Connect to Server.2 ) Type the server address smb://tplinkwifi.net.3 ) Click Connect.4 ) When prompted, select the Guest radio box. (If you have set up a username and a password to deny anonymous access to the USB disks, you should select the Registered User radio box. To learn how to set up an account for the access, refer to To set up authentication for data security:.)Tablet Use a third-party app for network files management.Tips:You can also access your USB disk by using your Network/Media Server Name as the server address. Refer to To customize the address of the USB disk: to learn more.5. 1. 2. Access the USB Device RemotelyYou can access your USB disk outside the local area network. For example, you can:
22Chapter 5 USB Settings• Share photos and other large files with your friends without logging in to (and paying for) a photo-sharing site or email system.• Get a safe backup for the materials for a presentation.• Remove the files on your camera’s memory card from time to time during the journey.Note:If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), you cannot use this feature because private addresses are not routed on the Internet.Follow the steps below to configure remote access settings.1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > USB Settings > Sharing Access page.3. Tick the FTP (via Internet) checkbox, and then click Save.4. Refer to the following table to access your USB disk remotely.
23Chapter 5 USB SettingsComputer1 ) Open the Windows Explorer (or go to Computer, only for Windows users) or open a web browser.2 ) Type the server address in the address bar:Type in ftp://<WAN IP address of the router>:<port number> (such as ftp://59.40.2.243:21). If you have specified the domain name of the router, you can also type in ftp://<domain name>:<port number> (such as ftp://MyDomainName:21)3 ) Press Enter on the keyboard.4 ) Access with the username and password you set in To set up authentication for data security:.Tips:You can also access the USB disk via a third-party app for network files management, which can resume broken file transfers. Tablet Use a third-party app for network files management.Tips:Click Set Up a Dynamic DNS Service Account to learn how to set up a domain name for you router.5. 1. 3. Customize the Access SettingsBy default, all the network clients can access all folders on your USB disk. You can customize your sharing settings by setting a sharing account, sharing specific contents and setting a new sharing address on the router’s web management page.1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > USB Settings > Sharing Access page. ¾To customize the address of the USB disk:You can customize the server name and use the name to access your USB disk.1. On the Sharing Settings part, make sure Network Neighborhood is ticked, and enter a Network/Media Server Name as you like, such as MyShare, then click Save.
24Chapter 5 USB Settings2. Now you can access the USB disk by visiting \\MyShare (for Windows) or smb://MyShare (for Mac). ¾To only share specific content:1. Focus on the Folder Sharing section. Click the button to disable Share All, then click Add to add a new sharing folder.2. Select the Volume Name and Folder Path, then enter a Folder Name as you like.3. Decide the way you share the folder:
25Chapter 5 USB Settings• Enable Authentication: Tick to enable authentication for this folder sharing, and you will be required to log in to the Sharing Account to access the USB disk. Refer to To set up authentication for data security: to learn more.• Enable Write Access: If you tick this checkbox, network clients can modify this folder.• Enable Media Sharing: Tick to enable media sharing for this folder, and you can view photos, play music and watch movies stored on the USB disk directly from DLNA-supported devices. Click Media Sharing to learn more.4. Click OK.Tips:The router can share 32 volumes at most. You can click on the page to detach the corresponding volume you do not need to share. ¾To set up authentication for data security:You can set up authentication for your USB device so that network clients will be required to enter username and password when accessing the USB disk.1. On the Sharing Accout part, Choose Use Default Account or Use New Account. The username and password are both admin for default account. If your choose Use New Account, you have to customize the username and a password.
26Chapter 5 USB SettingsNote:For Windows users, do not set the sharing username the same as the Windows username. Otherwise, Windows credential mechanism may cause the following problems:• If the sharing password is also the same as the Windows password, authentication will not work since the Windows will automatically use its account information for USB access.• If the sharing password is different from the Windows password, the Windows will be unable to remember your credentials and you will always be required to enter the sharing password for USB access. 2. Enable Authentication to apply the account you just set.• If you leave Share All enabled, click the button to enable Authentication for all folders.• If Share All is disabled, enable Authentication for specific folders.Note:Due to Windows credential mechanism, you might be unable to access the USB disk after changing Authentication settings. Please log out from the Windows and try to access again. Or you can change the address of the USB disk by referring to To customize the address of the USB disk:.
27Chapter 5 USB Settings5. 2. Media SharingThe feature of Media Sharing allows you to view photos, play music and watch movies stored on the USB disk directly from DLNA-supported devices, such as your computer, tablet and PS2/3/4.1. When your USB disk is inseted into the router, your DLNA-supoorted devices (such as your computer and pad) connected to the router can detect and play the media files on the USB disks.2. Refer to the following table for detailed instructions. Windows Computer• Go to Computer > Network, then click the Media Server Name (Model number-share by default) in the Media Devices section.Note:Here we take Windows 7 as an example.Tablet • Use a third-party DLNA-supported player.5. 3. Printer SharingThe feature of Printer Sharing helps you share a printer with different computers connected to the router.Note:Printers unlisted on this page may be incompatible with the router: http://www.tp-link.com/common/compatible/print-server/.1. Install the Driver of the Printer
28Chapter 5 USB SettingsMake sure you have installed the driver of the printer on each computer that needs printer service.If you do not have the driver, contact the printer manufacturer.2. Connect the PrinterCable a printer to the USB port with the USB cable. Wait several seconds until the USB LED becomes solid on.3. Install the TP-Link USB Printer Controller UtilityTP-Link USB Printer Controller Utility helps you access the shared printer. Download and Install the utility on each computer that needs printer service.1 ) Visit http://www.tp-link.com/app/usb/.2 ) Click PC Utility (for Windows users) or Mac Utility to download the installation file and uncompress it.3 ) Open the uncompressed folder, then click TP-Link USB Printer Controller Setup (for Windows users) or TP-Link UDS Printer Controller Installer (for Mac users) to install the utility.4. Access the PrinterYou should set the shared printer as Auto-Connect Printer on every computer that needs printer service.1 ) Double-click the icon on your desktop to launch the USB Printer Controller.2 ) Highlight the printer you share.Windows
29Chapter 5 USB SettingsMac3 ) Click the Auto-Connect for printing tab to pull down a list, then select Set Auto-Connect Printer. Windows Mac4 ) Select the printer you share, then click Apply. Windows
30Chapter 5 USB Settings Mac5 ) You will see the printer marked as Auto-Connect Printer. Now you can print with this printer. WindowsMacTips:The Print Server also allows different clients to share the scan feature of MFPs (Multi-Function Printers). To scan with TP-Link USB Printer Controller, right-click the printer and select Network Scanner. Then, a scanning window will pop up. Finish the scanning process by following on-screen instructions.
Chapter 6Parental ControlsThis function allows you to block inappropriate, explicit and malicious websites, and control access to specified websites at specified time.
32Chapter 6 Parental ControlsControl the times of day my children or other home network users are allowed to access the Internet and even types of websites they can visit.For example, I want to allow my children’s devices (e.g. a computer or a tablet) to access only www.tp-link.com and Wikipedia.org from 18:00 (6PM) to 22:00 (10PM) at the weekend and not other times.1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > Parental Controls and enable Parental Controls.3. Click Add. And then Click View Existing Devices, and select the access device. Or, input the Device Name and MAC Address manually.4. Click the icon to set the Internet Access Time. Drag the cursor over the appropriate cell(s) and click OK.I want to:I wantHow can I do that?
33Chapter 6 Parental Controls5. Enter a Description for the entry, tick the Enable This Entry checkbox, and then click OK.6. Select Whitelist as the restriction policy.Tips:• With Blacklist selected, the controlled devices cannot access any websites containing the specified keywords during the Internet Access Time period.• With Whitelist selected, the controlled devices can only access websites containing the specified keywords during the Internet Access Time period.7. Click . Enter a website and click Save.You can add up to 32 keywords for either Blacklist or Whitelist. Below are some sample entries to allow access.• For Whitelist: Enter a web address (e.g. wikipedia.org) to allow access only to its related websites. If you wish to block all Internet browsing access, do not add any keyword to the Whitelist.• For Blacklist: Specify a web address (e.g. wikipedia.org), a web address keyword (e.g. wikipedia) or a domain suffix (eg. .edu or .org) to block access only to the websites containing that keyword or suffix.
34Chapter 6 Parental ControlsNow you can control your children’s internet access as needed.Done!
Chapter 7Network SecurityThis chapter guides you on how to protect your home network from cyber attacks and unauthorized users by implementing these three network security functions. You can protect your home network against DoS (Denial of Service) attacks from flooding your network with server requests using DoS Protection, block or allow specific client devices to access your network using Access Control, or you can prevent ARP spoofing and ARP attacks using IP & MAC Binding.It contains the following sections:• Protect the Network from Cyber Attacks• Access Control• IP & MAC Binding
36Chapter 7 Network Security7. 1. Protect the Network from Cyber AttacksThe SPI (Stateful Packet Inspection) Firewall and DoS (Denial of Service) Protection protect the router from cyber attacks. The SPI Firewall can prevent cyber attacks and validate the traffic that is passing through the router based on the protocol. This function is enabled by default, and it’s recommended to keep the default settings.DoS Protection can protect your home network against DoS attacks from flooding your network with server requests. Follow the steps below to configure DoS Protection.1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > Security > Settings.3. Enable DoS Protection.4. Set the level (Off, Low, Middle or High) of protection for ICMP-FLOOD Attack Filtering, UDP-FlOOD Attack Filtering and TCP-SYN-FLOOD Attack Filtering.• ICMP-FLOOD Attack Filtering - Enable to prevent the ICMP (Internet Control Message Protocol) flood attack.• UDP-FlOOD Attack Filtering - Enable to prevent the UDP (User Datagram Protocol) flood attack.• TCP-SYN-FLOOD Attack Filtering - Enable to prevent the TCP-SYN (Transmission Control Protocol-Synchronize) flood attack.Tips: The level of protection is based on the number of traffic packets. The protection will be triggered immediately when the number of packets exceeds the preset threshold value (the value can be set on Advanced > System Tools > System Parameters > DoS Protection Level Settings), and the vicious host will be displayed in the Blocked DoS Host List.
37Chapter 7 Network Security5. If you want to ignore the ping packets from the WAN port, select Ignore Ping Packet From WAN Port; if you want to ignore the ping packets form the LAN port, select Ignore Ping Packet From LAN Port.6. Click Save.7. 1. Access ControlAccess Control is used to block or allow specific client devices to access your network (via wired or wireless) based on a list of blocked devices (Blacklist) or a list of allowed devices (Whitelist).Block or allow specific client devices to access my network (via wired or wireless).1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > Security > Access Control.3. Enable Access Control.4. Select the access mode to either block (recommended) or allow the device(s) in the list.To block specific device(s):1 ) Select Blacklist and click Save.2 ) Select the device(s) to be blocked in the Online Devices table by ticking the checkbox(es).I want to:How can I do that?
38Chapter 7 Network Security3 ) Click Block above the Online Devices table. The selected devices will be added to Devices in Blacklist automatically.To allow specific device(s):1 ) Select Whitelist and click Save.2 ) Click Add in the Devices in Whitelist section. Enter the Device Name and MAC Address (You can copy and paste the information from the Online Devices list if the device is connected to your network).3 ) Click OK.Now you can block or allow specific client devices to access your network (via wired or wireless) using the Blacklist or Whitelist.7. 2. IP & MAC BindingIP & MAC Binding, namely, ARP (Address Resolution Protocol) Binding, is used to bind network device’s IP address to its MAC address. This will prevent ARP Spoofing and other ARP attacks by denying network access to an device with matching IP address in the Binding list, but unrecognized MAC address.Done!
39Chapter 7 Network SecurityPrevent ARP spoofing and ARP attacks.1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > Security > IP & MAC Binding. 3. Enable ARP Binding.4. Bind your device(s) according to your need.To bind the connected device(s): Click to add the corresponding device to the Binding List.To bind the unconnected device:1 ) Click Add in the Binding List section.2 ) Enter the MAC address and IP address that you want to bind. Enter a Description for this binding entry.3 ) Tick the Enable This Entry checkbox and click OK.Now you don’t need to worry about ARP spoofing and ARP attacks!I want to:How can I do that?Done!
Chapter 8NAT ForwardingThe router’s NAT (Network Address Translation) feature makes devices on the LAN use the same public IP address to communicate with devices on the internet, which protects the local network by hiding IP addresses of the devices. However, it also brings about the problem that an external host cannot initiatively communicate with a specified device on the local network.With the forwarding feature the router can penetrate the isolation of NAT and allows devices on the internet to initiatively communicate with devices on the local network, thus realizing some special functions.The TP-Link router supports four forwarding rules. If two or more rules are set, the priority of implementation from high to low is Virtual Servers, Port Triggering, UPNP and DMZ.It contains the following sections:• Share Local Resources on the Internet by Virtual Servers• Open Ports Dynamically by Port Triggering• Make Applications Free from Port Restriction by DMZ• Make Xbox Online Games Run Smoothly by UPnP
41Chapter 8 NAT Forwarding8. 1. Share Local Resources on the Internet by Virtual ServersWhen you build up a server on the local network and want to share it on the internet, Virtual Servers can realize the service and provide it to internet users. At the same time Virtual Servers can keep the local network safe as other services are still invisible from the internet.Virtual Servers can be used for setting up public services on your local network, such as HTTP, FTP, DNS, POP3/SMTP and Telnet. Different services use different service ports. Port 80 is used in HTTP service, port 21 in FTP service, port 25 in SMTP service and port 110 in POP3 service. Please verify the service port number before the configuration.Share my personal website I’ve built in local network with my friends through the internet.For example, the personal website has been built on my home PC (192.168.0.100). I hope that my friends on the internet can visit my website in some way. The PC is connected to the router with the WAN IP address 218.18.232.154.Personal WebsiteHomeRouterWAN: 218.18.232.154LAN1. Assign a static IP address to your PC, for example 192.168.0.100.2. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.3. Go to Advanced > NAT Forwarding > Virtual Servers.4. Click Add. Click View Existing Services and select HTTP. The External Port, Internal Port and Protocol will be automatically filled in. Enter the PC’s IP address 192.168.0.100 in the Internal IP field.5. Click Save.I want to:How can I do that?INTERNET
42Chapter 8 NAT ForwardingTips:• It is recommended to keep the default settings of Internal Port and Protocol if you are not clear about which port and protocol to use.• If the service you want to use is not in the Service Type, you can enter the corresponding parameters manually. You should verify the port number that the service needs.• You can add multiple virtual server rules if you want to provide several services in a router. Please note that the External Port should not be overlapped.Users on the internet can enter http:// WAN IP (in this example: http:// 218.18.232.154) to visit your personal website.Tips:• The WAN IP should be a public IP address. For the WAN IP is assigned dynamically by the ISP, it is recommended to apply and register a domain name for the WAN referring to Set Up a Dynamic DNS Service Account. Then users on the internet can use http:// domain name to visit the website.• If you have changed the default External Port, you should use http:// WAN IP: External Port or http:// domain name: External Port to visit the website.8. 2. Open Ports Dynamically by Port TriggeringPort Triggering can specify a triggering port and its corresponding external ports. When a host on the local network initiates a connection to the triggering port, all the external ports will be opened for subsequent connections. The router can record the IP address of the host. When the data from the internet return to the external ports, the router can forward them to the corresponding host. Port Triggering is mainly applied to online games, VoIPs, video players and common applications including MSN Gaming Zone, Dialpad and Quick Time 4 players, etc. Follow the steps below to configure the Port Triggering rules:1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > NAT Forwarding > Port Triggering and click Add.Done!
43Chapter 8 NAT Forwarding3. Click View Existing Applications, and select the desired application. The Triggering Port, External Port and Protocol will be automatically filled in. The following picture takes application MSN Gaming Zone as an example.4. Click Save.Tips:• You can add multiple port triggering rules according to your network need.• The triggering ports can not be overlapped.• If the application you need is not listed in the Existing Applications list, please enter the parameters manually. You should verify the external ports the application uses first and enter them into External Port field according to the format the page displays.8. 3. Make Applications Free from Port Restriction by DMZWhen a PC is set to be a DMZ (Demilitarized Zone) host on the local network, it is totally exposed to the internet, which can realize the unlimited bidirectional communication between internal hosts and external hosts. The DMZ host becomes a virtual server with all ports opened. When you are not clear about which ports to open in some special applications, such as IP camera and database software, you can set the PC to be a DMZ host.
44Chapter 8 NAT ForwardingNote:When DMZ is enabled, the DMZ host is totally exposed to the internet, which may bring some potential safety hazards. If DMZ is not in use, please disable it in time.Make the home PC join the internet online game without port restriction.For example, due to some port restriction, when playing the online games, you can login normally but cannot join a team with other players. To solve this problem, set your PC as a DMZ host with all ports open.1. Assign a static IP address to your PC, for example 192.168.0.100.2. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.3. Go to Advanced > NAT Forwarding > DMZ and select Enable DMZ.4. Enter the IP address 192.168.0.100 in the DMZ Host IP Address filed.5. Click Save.The configuration is completed. You’ve set your PC to a DMZ host and now you can make a team to game with other players.8. 4. Make Xbox Online Games Run Smoothly by UPnPThe UPnP (Universal Plug and Play) protocol allows applications or host devices to automatically find the front-end NAT device and send request to it to open the corresponding ports. With UPnP enabled, the applications or host devices on the local network and the internet can freely communicate with each other thus realizing the seamless connection of the network. You may need to enable the UPnP if you want to use applications for multiplayer gaming, peer-to-peer connections, real-time communication (such as VoIP or telephone conference) or remote assistance, etc.I want to:How can I do that?Done!
45Chapter 8 NAT ForwardingTips:• UPnP is enabled by default in this router.• Only the application supporting UPnP protocol can use this feature.• UPnP feature needs the support of operating system (e.g. Windows Vista/ Windows 7/ Windows 8, etc. Some of operating system need to install the UPnP components).For example, when you connect your Xbox to the router which has connected to the internet to play online games, UPnP will send request to the router to open the corresponding ports allowing the following data penetrating the NAT to transmit. Therefore, you can play Xbox online games without a hitch.XBOX RouterInternetLAN WANIf necessary, you can follow the steps to change the status of UPnP.1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > NAT Forwarding > UPnP and toggle on or off according to your needs.
Chapter 9VPN ServerThe VPN (Virtual Private Networking) Server allows you to access your home network in a secured way through internet when you are out of home. The router offers two ways to set up VPN connection: OpenVPN and PPTP (Point to Point Tunneling Protocol) VPN. OpenVPN is somewhat complex but with greater security and more stable. It is suitable for restricted environment, such as campus network and company intranet. PPTP VPN is more easily used and its speed is faster, it’s compatible with most operating systems and also supports mobile devices. Its security is poor and your packets may be cracked easily, and PPTP VPN connection may be prevented by some ISP. It contains the following sections, please choose the appropriate VPN server connection type as needed.• Use OpenVPN to Access Your Home Network• Use PPTP VPN to Access Your Home Network
47Chapter9 VPN Server9. 1. Use OpenVPN to Access Your Home NetworkIn the OpenVPN connection, the home network can act as a server, and the remote device can access the server through the router which acts as an OpenVPN Server gateway. To use the VPN feature, you should enable OpenVPN Server on your router, and install and run VPN client software on the remote device. Please follow the steps below to set up an OpenVPN connection.9. 1. 1. Step1. Set up OpenVPN Server on Your Router1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > VPN Server > OpenVPN, and select Enable VPN Server.Note:• Before you enable VPN Server, we recommend you configure Dynamic DNS Service (recommended) or assign a static IP address for router’s WAN port and synchronize your System Time with internet.• The first time you configure the OpenVPN Server, you may need to Generate a certificate before you enable the VPN Server.3. Select the Servive Type (communication protocol) for OpenVPN Server: UDP, TCP.4. Enter a VPN Service Port to which a VPN device connects, and the port number should be between 1024 and 65535.5. In the VPN Subnet/Netmask fields, enter the range of IP addresses that can be leased to the device by the OpenVPN server.
48Chapter9 VPN Server6. Select your Client Access type. Select Home Network Only if you only want the remote device to access your home network; select Internet and Home Network if you also want the remote device to access internet through the VPN Server.7. Click Save.8. Click Generate to get a new certificate. Note:If you have already generated one, please skip this step, or click Generate to update the certificate.9. Click Export to save the OpenVPN configuration file which will be used by the remote device to access your router.9. 1. 2. Step 2. Configure OpenVPN Connection on Your Remote Device1. Visit http://openvpn.net/index.php/download/community-downloads.html to download the OpenVPN software, and install it on your device where you want to run the OpenVPN client utility.Note:You need to install the OpenVPN client utility on each device that you plan to apply the VPN funxtion to access your router. Mobile devices should download a third-party app from Google Play or Apple App Store.2. After the installation, copy the file exported from your router to the OpenVPN client utility’s “config” folder (for example, C:\Program Files\OpenVPN\config on Windows). The path depends on where the OpenVPN client utility is installed.3. Run the OpenVPN client utility and connect it to OpenVPN Server.9. 2. Use PPTP VPN to Access Your Home NetworkPPTP VPN Server is used to create a VPN connection for remote device. To use the VPN feature, you should enable PPTP VPN Server on your router, and configure the PPTP connection on the remote device. Please follow the steps below to set up a PPTP VPN connection.
49Chapter9 VPN Server9. 2. 1. Step 1. Set up PPTP VPN Server on Your Router1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > VPN Server > PPTP VPN, and select Enable VPN Server.Note:Before you enable VPN Server, we recommend you configure Dynamic DNS Service (recommended) or assign a static IP address for router’s WAN port and synchronize your System Time with internet.3. In the Client IP Address filed, enter the range of IP addresses (up to 10) that can be leased to the devices by the PPTP VPN server.4. Click Advanced to set the PPTP connection permission according to your needs.• Select Allow Samba (Network Place) access to allow your VPN device to access your local Samba server.• Select Allow NetBIOS passthrough to allow your VPN device to access your Samba server using NetBIOS name.• Select Allow Unencrypted connections to allow unencrypted connections to your VPN server.5. Click Save.6. Configure the PPTP VPN connection account for the remote device, you can create up to 16 accounts.
50Chapter9 VPN Server1 ) Click Add.2 ) Enter the Username and Password to authenticate devices to the PPTP VPN Server.3 ) Click Save.9. 2. 2. Step 2. Configure PPTP VPN Connection on Your Remote DeviceThe remote device can use the Windows built-in PPTP software or a third-party PPTP software to connect to PPTP Server. Here we use the Windows built-in PPTP software as an example.1. Go to Start > Control Panel > Network and Internet > Network and Sharing Center.2. Select Set up a new connection or network.
51Chapter9 VPN Server3. Select Connect to a workplace and click Next.4. Select Use my Internet connection (VPN).
52Chapter9 VPN Server5. Enter the internet IP address of the router (for example: 218.18.1.73) in the Internet address field. Click Next.6. Enter the User name and Password you have set for the PPTP VPN server on your router, and click Connect.
53Chapter9 VPN Server7. The PPTP VPN connection is created and ready to use.
Chapter 10Customize Your Network SettingsThis chapter guides you on how to configure advanced network features.It contains the following sections:• Change the LAN Settings• Configure to Support IPTV Service• Specify DHCP Server Settings• Set Up a Dynamic DNS Service Account• Create Static Routes• Specify Wireless Settings• Use WPS for Wireless Connection
55Chapter 10 Customize Your Network Settings10. 1. Change the LAN SettingsThe router is preset with a default LAN IP 192.168.0.1, which you can use to log in to its web management page. The LAN IP address together with the Subnet Mask also defines the subnet that the connected devices are on. If the IP address conflicts with another device on your local network or your network requires a specific IP subnet, you can change it.1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. 2. Go to Advanced > Network > LAN. 3. Type in a new IP Address appropriate to your needs. And leave the Subnet Mask as the default settings. 4. Click Save. Note:If you have set the Virtual Server, DMZ or DHCP address reservation, and the new LAN IP address is not in the same subnet with the old one, then you should reconfigure these features.10. 2. Configure to Support IPTV ServiceConfigure IPTV setup to enable Internet/IPTV/Phone service provided by my internet service provider (ISP).1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > Network > IPTV.3. If your ISP provides the networking service based on IGMP technology, e.g., British Telecom(BT) and Talk Talk in UK:1 ) Tick the IGMP Proxy checkbox and select the IGMP Version, either V2 or V3, as required by your ISP.I want to:How can I do that?
56Chapter 10 Customize Your Network Settings2 ) Click Save.3 ) After configuring IGMP proxy, IPTV can work behind your router now. You can connect your set-top box to any of the router’s Ethernet port.If IGMP is not the technology your ISP applies to provide IPTV service:1 ) Tick Enable IPTV.2 ) Select the appropriate Mode according to your ISP.• Select Bridge if your ISP is not listed and no other parameters are required.• Select Custom if your ISP is not listed but provides necessary parameters.3 ) After you have selected a mode, the necessary parameters, including the LAN port for IPTV connection, are predetermined. If not, select the LAN type to determine which port is used to support IPTV service.4 ) Click Save.5 ) Connect the set-top box to the corresponding LAN port which is predetermined or you have specified in Step 3.Your IPTV setup is done now! You may need to configure your set-top box before enjoying your TV.Tips:Qos and IPTV cannot be enabled at the same time.Done!
57Chapter 10 Customize Your Network Settings10. 3. Specify DHCP Server SettingsBy default, the DHCP (Dynamic Host Configuration Protocol) Server is enabled and the router acts as a DHCP server; it dynamically assigns TCP/IP parameters to client devices from the IP Address Pool. You can change the settings of the DHCP Server if necessary, and you can reserve LAN IP addresses for specified client devices.1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > Network > DHCP Server. ¾To specify the IP address that the router assigns:1. Tick the Enable DHCP Server checkbox.2. Enter the starting and ending IP addresses in the IP Address Pool.3. Enter other parameters if the ISP offers. The Default Gateway is automatically filled in and is the same as the LAN IP address of the router.4. Click Save. ¾To reserve an IP address for a specified client device:1. Click Add in the Address Reservation section.
58Chapter 10 Customize Your Network Settings2. Click View Exsiting Devices or enter the MAC address of the client device.3. Enter the IP address to reserve for the client device.4. Enter the Description for this entry.5. Tick the Enable This Entry checkbox and click Save. 10. 4. Set Up a Dynamic DNS Service AccountMost ISPs assign a dynamic IP address to the router and you can use this IP address to access your router remotely. However, the IP address can change from time to time and you don’t know when it changes. In this case, you might apply the DDNS (Dynamic Domain Name Server) feature on the router to allow you and your friends to access your router and local servers (FTP, HTTP, etc.) using a domain name without checking and remembering the IP address. Note: DDNS does not work if the ISP assigns a private WAN IP address (such as 192.168.1.x) to the router. 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > Network > Dynamic DNS.3. Select the DDNS Service Provider: TP-Link, NO-IP or DynDNS. It is recommended to select TP-Link so that you can enjoy TP-Link’s superior DDNS service. Otherwise, please select NO-IP or DynDNS. If you don’t have a DDNS account, you have to register first by clicking Go to register.
59Chapter 10 Customize Your Network SettingsNote: To enjoy TP-Link’s DDNS service, you have to log in with a TP-Link ID. If you have not logged in with one, click Log in.4. Click Register in the Domain Name List if you have selected TP-Link, and enter the Domain Name as needed.If you have selected NO-IP or DynDNS, enter the username, password and domain name of your account.
60Chapter 10 Customize Your Network Settings5. Click Login and Save.Tips: If you want to use a new DDNS account, please click Logout first, and then log in with a new account.10. 5. Create Static RoutesStatic routing is a form of routing that is configured manually by a network administrator or a user by adding entries into a routing table. The manually-configured routing information guides the router in forwarding data packets to the specific destination.Visit multiple networks and servers at the same time.For example, in a small office, my PC can surf the internet through Router A, but I also want to visit my company’s network. Now I have a switch and Router B. I connect the devices as shown in the following figure so that the physical connection between my PC and my company’s server is established. To surf the internet and visit my company’s network at the same time, I need to configure the static routing.Company’s serverPCRouter BRouter ASwitchLAN: 192.168.0.1192.168.0.100LAN: 192.168.0.2WAN: 172.30.30.100172.30.30.1I want to:
61Chapter 10 Customize Your Network Settings1. Change the routers’ LAN IP addresses to two different IP addresses on the same subnet. Disable Router B’s DHCP function.2. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for Router A. 3. Go to Network > Advanced Routing. 4. Click Add and finish the settings according to the following explanations:Network Destination: The destination IP address that you want to assign to a static route. This IP address cannot be on the same subnet with the WAN IP or LAN IP of Router A. In the example, the IP address of the company network is the destination IP address, so here enter 172.30.30.1. Subnet Mask: Determines the destination network with the destination IP address. If the destination is a single IP address, enter 255.255.255.255; otherwise, enter the subnet mask of the corresponding network IP. In the example, the destination network is a single IP, so here enter 255.255.255.255.Default Gateway: The IP address of the gateway device to which the data packets will be sent. This IP address must be on the same subnet with the router’s IP which sends out data. In the example, the data packets will be sent to the LAN port of Router B and then to the Server, so the default gateway should be 192.168.0.2.Interface: Determined by the port (WAN/LAN) that sends out How can I do that?
62Chapter 10 Customize Your Network Settingsdata packets. In the example, the data are sent to the gateway through the LAN port of Router A, so LAN should be selected.Description: Enter a description for this static routing entry.5. Click Save.6. Check the System Routing Table below. If you can find the entry you’ve set, the static routing is set successfully.Open a web browser on your PC. Enter the company server’s IP address to visit the company network.10. 6. Specify Wireless SettingsThe router’s wireless network name (SSID) and password, and security option are preset in the factory. The preset SSID and password can be found on the label of the router. You can customize the wireless settings according to your needs. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router. ¾To enable or disable the wireless function:1. Go to Basic > Wireless. 2. The wireless radio is enabled by default. If you want to disable the wireless function of the router, just untick the Enable Wireless Radio checkbox. In this case, all the wireless settings will be invalid. ¾To change the wireless network name (SSID) and wireless password:1. Go to Basic > Wireless. 2. Create a new SSID in Network Name (SSID) and customize the password for the network in Password. The value is case-sensitive.Note: If you change the wireless settings with a wireless device, you will be disconnected when the settings are effective. Please write down the new SSID and password for future use. ¾To hide SSID:1. Go to Basic > Wireless. Done!
63Chapter 10 Customize Your Network Settings2. Select Hide SSID, and your SSID won’t display when you scan for local wireless networks on your wireless device and you need to manually join the network. ¾To change the security option:1. Go to Advanced > Wireless > Wireless Settings. 2. Select the wireless network 2.4GHz or 5GHz.3. Select an option from the Security drop-down list. We recommend you don’t change the default settings unless necessary. If you select other options, configure the related parameters according to the help page.In addition• Mode - Select a transmission mode according to your wireless client devices. It is recommended to just leave it as default.• Channel Width - Select a channel width (bandwidth) for the wireless network.• Channel - Select an operating channel for the wireless network. It is recommended to leave the channel to Auto, if you are not experiencing the intermittent wireless connection issue.• Transmit Power - Select either High, Middle or Low to specify the data transmit power. The default and recommended setting is High.10. 7. Use WPS for Wireless ConnectionWi-Fi Protected Setup (WPS) provides an easier approach to set up a security-protected Wi-Fi connection.1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > Wireless > WPS.10. 7. 1. Set the Router’s PINRouter’s PIN is enabled by default to allow wireless devices to connect to the router using the PIN. You can use the default one or generate a new one.Note:• If you want to enable/disable the WPS feature, go to System Tools > System Parameters > WPS, tick or untick the Enable WPS checkbox.
64Chapter 10 Customize Your Network Settings• PIN (Personal Identification Number) is an eight-character identification number preset to each router. WPS supported devices can connect to your router with the PIN. The default PIN is printed on the label of the router.10. 7. 2. Use the WPS Wizard for Wi-Fi Connections1. Select a setup method: • Push Button(Recommended): Click Connect on the screen. Within two minutes, press the WPS button on the client device.• PIN: Enter the client’s PIN, and click Connect.2. Success will appear on the above screen and the WPS LED on the router will keep on for five minutes if the client has been successfully added to the network.
Chapter 11Manage the Router This chapter will show you the configuration for managing and maintaining your router.It contains the following sections:• Set Up System Time• Control LEDs• Test the Network Connectivity• Upgrade the Firmware• Backup and Restore Configuration Settings• Change the Login Password• Password Recovery• Local Management• Remote Management• System Log• Monitor the Internet Traffic Statistics
66Chapter 11 Manage the Router 11. 1. Set Up System TimeSystem time is the time displayed while the router is running. The system time you configure here will be used for other time-based functions like Parental Controls. You can choose the way to obtain the system time as needed. 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > System Tools > Time Settings. ¾To get time from the internet:1. In the Set Time field, select Get automatically from the Internet.2. Select your local Time Zone from the drop-down list.3. In the NTP Server I fileld, enter the IP address or domain name of your desired NTP Server.4. (Optional) In the NTP Server II fileld, enter the IP address or domain name of the second NTP Server.5. Click Obtain to get the current Internet time and click Save. ¾To manually set the date and time:1. In the Set Time field, select Manually.
67Chapter 11 Manage the Router 2. Set the current Date (In MM/DD/YYYY format).3. Set the current Time (In HH/MM/SS format).4. Click Save. ¾To set up Daylight Saving Time:1. Select Enable Daylight Saving Time.2. Select the correct Start date and time when daylight saving time starts at your local time zone.3. Select the correct End date and time when daylight saving time ends at your local time zone.4. Click Save.11. 2. Control LEDsThe router‘s LEDs indicate router’s activities and status. You can turn on or turn off the LEDs either from the web management page or by pressing the LED button.1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > System Tools > System Parameters.3. In the LED Control section, tick the Enable Night Mode checkbox.
68Chapter 11 Manage the Router 4. Specify a time period in the Night Mode Period as needed, and the LEDs will be off during this period.5. Click Save.11. 3. Test the Network ConnectivityDiagnostics is used to test the connectivity between the router and the host or other network devices.1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > System Tools > Diagnostics.3. Enter the information with the help of page tips:1 ) Choose Ping or Traceroute as the diagnostic tool to test the connectivity;• Ping is used to test the connectivity between the router and the tested host, and measure the round-trip time. • Traceroute is used to display the route (path) your router has passed to reach the tested host, and measure transit delays of packets across an Internet Protocol network. 2 ) Enter the IP Address or Domain Name of the tested host.4. Click Start to begin the diagnostics.Tips: Click Advanced, you can modify the ping count, ping packet size or the Traceroute Max TTL. It’s recommended to keep the default value.The figure below indicates the proper connection between the router and the Yahoo server (www.Yahoo.com) tested through Ping.
69Chapter 11 Manage the Router The figure below indicates the proper connection between the router and the Yahoo server (www.Yahoo.com) tested through Traceroute.11. 4. Upgrade the FirmwareTP-Link aims at providing better network experience for users. We will inform you throught the web management page if there’s any update firmware available for your router. Also, the latest firmware will be released at the TP-Link official website www.tp-link.com, and you can download it from the Support page for free.Note: • Make sure you remove all attached USB devices from the router before the firmware upgrade to prevent data loss.• Backup your router configuration before firmware upgrade.• Do NOT turn off the router during the firmware upgrade. 11. 4. 1. Online Upgrade1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. When the latest firmware is available for your router, the update icon will display in the top-right corner of the page. Click the icon to go to the Firmware Upgrade page.Alternatively, you can go to Advanced > System Tools > Firmware Upgrade, and click Check for upgrade to see whether the latest firmware is released.
70Chapter 11 Manage the Router 3. Focus on the Online Upgrade section, and click Upgrade.4. Wait a few minutes for the upgrade and reboot to complete.Tips: If there’s a new and important firmware update for your router, you will see the notification (similar as shown below) on your computer as long as a web browser is opened. Click Upgrade now, and log into the web management page with the username and password you set for the router. You will see the Firmware Upgrade page.11. 4. 2. Manual Upgrade1. Download the latest firmware file for the router from www.tp-link.com. 2. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.3. Go to Advanced > System Tools > Firmware Upgrade.4. Focus on the Device Information section. Make sure the downloaded firmware file is matched with the Hardware Version.5. Focus on the Local Upgrade section. Click Browse to locate the downloaded new firmware file, and click Upgrade.
71Chapter 11 Manage the Router 6. Wait a few minutes for the upgrade and reboot to complete. 11. 4. 3. Restore Interrupted Upgrade After Power FailureIf your router cannot start up after an upgrade interruption due to power failure, follow the steps below to restore the interrupted upgrade. Otherwise, your router cannot work again.1. Make sure you have the latest firmware file in your computer. If not, try another way to connect your computer to the Internet and download the latest firmware file from www.tp-link.com. 2. Connect your computer to the router with an Ethernet cable.3. Visit 192.168.0.1 and you will see the following upgrade page. 4. Click Browse and select the downloaded firmware file. 5. Click Upgrade and wait for a few minutes until the router completes the upgrading and restarts. 11. 5. Backup and Restore Configuration SettingsThe configuration settings are stored as a configuration file in the router. You can backup the configuration file to your computer for future use and restore the router to a previous settings from the backup file when needed. Moreover, if necessary you can erase the current settings and reset the router to the default factory settings. 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > System Tools > Backup & Restore. ¾To backup configuration settings: Click Backup to save a copy of the current settings to your local computer. A ‘.bin’ file of the current settings will be stored to your computer.
72Chapter 11 Manage the Router ¾To restore configuration settings: 1. Click Browse to locate the backup configuration file stored on your computer, and click Restore. 2. Wait a few minutes for the restoring and rebooting. Note: During the restoring process, do not turn off or reset the router. ¾To reset the router except your login password and TP-Link ID: 1. Click Restore under the Factory Default Restore session. 2. Wait a few minutes for the resetting and rebooting. Note: • During the resetting process, do not turn off the router. • After reset, you can still use the current login password or the TP-Link ID to log in to the web management page. ¾To reset the router to factory default settings: 1. Click Factory Restore to reset the router. 2. Wait a few minutes for the resetting and rebooting. Note: • During the resetting process, do not turn off or reset the router. • We strongly recommend you backup the current configuration settings before resetting the router.11. 6. Change the Login PasswordThe account management feature allows you to change your login password of the web management page.
73Chapter 11 Manage the Router Note: If you are using a TP-Link ID to log in to the web management page, the account management feature will be disabled. To manage the TP-Link ID, go to Basic > TP-Link Cloud.1. Visit http://tplinkwifi.net, and log in with the password you set for the router.2. Go to Advanced > System Tools > Administration and focus on the Account Management section.3. Enter the old password, then a new password twice (both case-sensitive). Click Save. 4. Use the new password for future logins.11. 7. Password RecoveryThis feature allows you to recover the login password you set for you router in case you forget it.Note:If you are using a TP-Link ID to log in to the web management page, the Password Recovery feature will be disabled. To manage the TP-Link ID, go to Basic > TP-Link Cloud.1. Visit http://tplinkwifi.net, and log in with the password you set for the router.2. Go to Advanced > System Tools > Administration and focus on the Password Recovery section.3. Tick the Enable Password Recovery checkbox.4. Specify a mailbox (From) for sending the recovery letter and enter its SMTP Server address. Specify a mailbox (To) for receiving the recovery letter. If the mailbox (From) to send the recovery letter requires encryption, select Enable Authentication and enter its username and password.Tips: • SMTP server is available for users in most webmail systems. For example, the SMTP server address of Gmail is smtp.gmail.com. You can refer to their Help page to learn the SMTP server address. • Generally, Enable Authentication should be selected if the login of the mailbox requires username and password.
74Chapter 11 Manage the Router 5. Click Save.You can click Test Email to test whether the configuration is successful.To recover the login password, please visit http://tplinkwifi.net, click Forgot Password? on the login page and follow the instructions to set a new password.11. 8. Local ManagementThis feature allows you to limit the number of client devices on your LAN from accessing the router by using the MAC address-based authentication.1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > System Tools > Administration and complete the settings In Local Management section as needed. ¾To allow all LAN connected devices to manage the router: Toggle on Access for All LAN Connected Devices. ¾To allow specific devices to manage the router: 1. Toggle off Access for All LAN Connected Devices.2. Click Add.
75Chapter 11 Manage the Router 3. Click View Existing Devices and select the device to manage the router from the Existing Devices list, or enter the MAC address of the device manually.4. Specify a Description for this entry.5. Tick the Enable This Entry checkbox.6. Click Save.11. 9. Remote ManagementThis feature allows you to control remote devices’ authority to manage the router.1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > System Tools > Administration and complete the settings in Remote Management section as needed.
76Chapter 11 Manage the Router ¾To forbid all devices to manage the router remotely: Select Disable Remote Management and click Save. ¾To allow all devices to manage the router remotely:1. Select Enable Remote Management for All Devices.2. Enter Web Management Port (1024-65535 or 80).3. Click Save.Devices on the internet can log in to http://Router’s WAN IP address:port number (such as http://113.116.60.229:1024) to manage the router.Tips:• You can find the WAN IP address of the router on Basic > Network Maps > Internet.• The router’s WAN IP is usually a dynamic IP. Please refer to Set Up a Dynamic DNS Service Account if you want to log in to the router through a domain name. ¾To allow specific devices to manage the router remotely:1. Select Enable Remote Management for Specified Devices.2. Enter Web Management Port (1024-65535 or 80).3. In Remote Management IP address, enter the IP address of the remote device to manage the router.4. Click Save.Devices using this WAN IP can manage the router by logging in to http://Router’s WAN IP:port number (such as http://113.116.60.229:1024).Tips: The router’s WAN IP is usually a dynamic IP. Please refer to Set Up a Dynamic DNS Service Account if you want to log in to the router through a domain name.11. 10. System LogWhen the router does not work normally, you can save the system log and send it to the technical support for troubleshooting. ¾To save the system log locally:1. Visit http://tplinkwifi.net, and log in your TP-Link ID or the password you set for the router.2. Go to Advanced > System Tools > System Log.3. Choose the type and level of the system logs as needed.4. Click Save Log to save the system logs to a local disk.
77Chapter 11 Manage the Router ¾To send the system log to a mailbox at a fixed time:For example, I want to check my router’s working status at a fixed time every day, however, it’s too troublesome to log in to the web management page every time I want to go checking. It would be great if the system logs could be sent to my mailbox at 8 a.m. every day. 1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > System Tools > System Log.3. Click Mail Settings.4. Enter the information required:
78Chapter 11 Manage the Router 1 ) From: Enter the email address used for sending the system log.2 ) To: Enter the recipient’s email address, which can be the same as or different from the sender’s email address.3 ) SMTP Server: Enter the SMTP server address.Tips: SMTP server is available for users in most webmail systems. For example, the SMTP server address of Hotmail is smtp-mail.outlook.com. You can refer to their Help page to learn the SMTP server address. 4 ) Select Enable Authentication.Tips: Generally, Enable Authentication should be selected if the login of the mailbox requires username and password. 5 ) Username: Enter the email address used for sending the system log.6 ) Password: Enter the password to login the sender’s email address.7 ) Select Enable Auto Mail.Tips: The router will send the system log to the designated email address if this option is enabled.8 ) Set a fixed time. The recipient will receive the system log sent at this time every day.5. Click Save.11. 11. Monitor the Internet Traffic StatisticsThe Traffic Statistics page displays the network traffic of the LAN, WAN and WLAN sent and received packets, allowing you to monitor the volume of internet traffic statistics.1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > System Tools > Traffic Statistics.
79Chapter 11 Manage the Router 3. Toggle on Traffic Statistics, and then you can monitor the traffic statistics in Traffic Statistics List section. Click Refresh to update the statistic information on the page.Click Reset All to reset all statistic values in the list to zero.Click Delete All to delete all statistic information in the list.Click to reset the statistic information of the specific device.Click to delete the specific device item in the list.
80TroubleshootingQ1. What should I do if I forget my wireless password?The default wireless password is printed on the label of the router. If the password has been altered:1. Connect your computer to the router using an Ethernet cable. 2. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.3. Go to Basic > Wireless to retrieve or reset your wireless password.Q2. What should I do if I forget my web management password?• If you are using a TP-Link ID to log in, or you have enabled the Password Recovery feature of the router, click Forgot password on the login page and then follow the instructions to reset it.• Alternatively, press and hold the Reset button of the router until the Power LED binks to reset it, and then visit http://tplinkwifi.net to create a new login password.Note: • Please refer to Password Recovery to learn how to configure Password Recovery.• You’ll need to reconfigure the router to surf the internet once the router is reset, and please mark down your new password for future use.Q3. What should I do if I cannot log in to the router’s web management page?This can happen for a variety of reasons. Please try the methods below to log in again.• Make sure your computer is connected to the router correctly and the corresponding LED indicator(s) light up.• Make sure the IP address of your computer is configured as Obtain an IP address automatically and Obtain DNS server address automatically.• Make sure http://tplinkwifi.net or http://192.168.0.1 is correctly entered.• Check your computer’s settings:1 ) Go to Start > Control Panel > Network and Internet, and click View network status and tasks.2 ) Click Internet Options on the bottom left.3 ) Click Connections and select Never dial a connection.
814 ) Click LAN settings and deselect the following three options and click OK.5 ) Go to Advanced > Restore advanced settings, click OK to save the settings.
82• Use another web browser or computer to log in again.• Reset the router to factory default settings and try again. If login still fails, please contact the technical support.Note: You’ll need to reconfigure the router to surf the internet once the router is reset.Q4. What should I do if I cannot access the internet even though the configuration is finished?1. Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2. Go to Advanced > Status to check internet status:As the follow picture shows, if IP Address is a valid one, please try the methods below and try again:
83• Your computer might not recognize any DNS server addresses. Please manually configure the DNS server.1 ) Go to Advanced > Network > DHCP Server.2 ) Enter 8.8.8.8 as Primary DNS, click Save. Tips: 8.8.8.8 is a safe and public DNS server operated by Google.• Restart the modem and the router.1 ) Power off your modem and router, and leave them off for 1 minute.2 ) Power on your modem first, and wait about 2 minutes until it gets a solid cable or Internet light.3 ) Power on the router.4 ) Wait another 1 or 2 minutes and check the internet access.• Reset the router to factory default settings and reconfigure the router.
84• Upgrade the firmware of the router.• Check the TCP/IP settings on the particular device if all other devices can get internet from the router.As the picture below shows, if the IP Address is 0.0.0.0, please try the methods below and try again:• Make sure the physical connection between the router and the modem is proper.• Clone the MAC address of your computer.1 ) Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2 ) Go to Advanced > Network > Internet and focus on the MAC Clone section.3 ) Choose an option as needed (enter the MAC address if Use Custom MAC Address is selected), and click Save.Tips:• Some ISP will register the MAC address of your computer when you access the internet for the first time through their Cable modem, if you add a router into your network to share your internet connection, the ISP will not accept it as the MAC address is changed, so we need to clone your computer’s MAC address to the router.• The MAC addresses of a computer in wired connection and wireless connection are different.
85• Modify the LAN IP address of the router.Note: Most TP-Link routers use 192.168.0.1/192.168.1.1 as their default LAN IP address, which may conflict with the IP range of your existing ADSL modem/router. If so, the router is not able to communicate with your modem and you can’t access the internet. To resolve this problem, we need to change the LAN IP address of the router to avoid such conflict, for example, 192.168.2.1. 1 ) Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.2 ) Go to Advanced > Network > LAN.3 ) Modify the LAN IP address as the follow picture shows. Here we take 192.168.2.1 as an example.4 ) Click Save.• Restart the modem and the router.1 ) Power off your modem and router, and leave them off for 1 minute.2 ) Power on your modem first, and wait about 2 minutes until it get a solid cable or Internet light.3 ) Power on the router.4 ) Wait another 1 or 2 minutes and check the internet access.• Double check the internet connection type.1 ) Confirm your internet connection type, which can be learned from the ISP.2 ) Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set for the router.3 ) Go to Advanced > Network > Internet.4 ) Select your Internet Connection Type and fill in other parameters.5 ) Click Save.
866 ) Restart the modem and the router again.• Please upgrade the firmware of the router.If you’ve tried every method above but still cannot access the internet, please contact the technical support.Q5. What should I do if I cannot find my wireless network or I cannot connect the wireless network?If you fail to find any wireless network, please follow the steps below:• Make sure the wireless function of your device is enabled if you’re using a laptop with built-in wireless adapter. You can refer to the relevant document or contact the laptop manufacturer.• Make sure the wireless adapter driver is installed successfully and the wireless adapter is enabled.• On Windows 71 ) If you see the message No connections are available, it is usually because the wireless function is disabled or blocked somehow.2 ) Click Troubleshoot and windows might be able to fix the problem by itself.• On Windows XP1 ) If you see the message Windows cannot configure this wireless connection, this is usually because windows configuration utility is disabled or you are running another wireless configuration tool to connect the wireless.2 ) Exit the wireless configuration tool (the TP-Link Utility, for example).
873 ) Select and right click on My Computer on desktop, select Manage to open Computer Management window.4 ) Expand Services and Applications > Services, find and locate Wireless Zero Configuration in the Services list on the right side.5 ) Right click Wireless Zero Configuration, and then select Properties.6 ) Change Startup type to Automatic, click on Start button and make sure the Service status is Started. And then click OK.If you can find other wireless network except your own, please follow the steps below:• Check the WLAN LED indicator on your wireless router/modem.• Make sure your computer/device is still in the range of your router/modem. Move it closer if it is currently too far away.• Go to Advanced > Wireless > Wireless Settings, and check the wireless settings. Double check your Wireless Network Name and SSID is not hided.If you can find your wireless network but fail to connect, please follow the steps below:• Authenticating problem/password mismatch:1 ) Sometimes you will be asked to type in a PIN number when you connect to the wireless network for the first time. This PIN number is different from the Wireless Password/Network Security Key, usually you can only find it on the label of your router.
882 ) If you cannot find the PIN or PIN failed, you may choose Connecting using a security key instead, and then type in the Wireless Password/Network Security Key.3 ) If it continues to show note of Network Security Key Mismatch, it is suggested to confirm the wireless password of your wireless router. Note: Wireless Password/Network Security Key is case sensitive.• Windows unable to connect to XXXX / Can not join this network / Taking longer than usual to connect to this network:• Check the wireless signal strength of your network. If it is weak (1~3 bars), please move the router closer and try again.• Change the wireless Channel of the router to 1, 6 or 11 to reduce interference from other networks.• Re-install or update the driver for your wireless adapter of the computer.
89COPYRIGHT & TRADEMARKSSpecifications are subject to change without notice. is a registered trademark of TP-Link Technologies Co., Ltd. Other brands and product names are trademarks or registered trademarks of their respective holders.No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-Link Technologies Co., Ltd. Copyright © 2017 TP-Link Technologies Co., Ltd. All rights reserved.
90FCC STATEMENTThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/ TV technician for help.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:1. This device may not cause harmful interference.2. This device must accept any interference received, including interference that may cause undesired operation.Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.FCC RF Radiation Exposure StatementThis equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”The device is restricted in indoor environment only.
91CE Mark Warning This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.RF Exposure Information This device meets the EU requirements (1999/5/EC Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. The device complies with RF specifications when the device used at 20 cm from your body.Restricted to indoor use.Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України.Safety Information• When product has power button, the power button is one of the way to shut off the product; when there is no power button, the only way to completely shut off power is to disconnect the product or the power adapter from the power source.• Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock and voiding the limited warranty. If you need service, please contact us.• Avoid water and wet locations.• Adapter shall be installed near the equipment and shall be easily accessible.• The plug considered as disconnect device of adapter.Use only power supplies which are provided by manufacturer and in the original packing of this product. For EU/EFTA, this product can be used in the following countries:AT BE BG CH CY CZ DE DKEE ES FI FR GB GR HR HUIE IS IT LI LT LU LV MTNL NO PL PT RO SE SI SK
92Explanation of the symbols on the product labelSymbol Explanation DC voltageIndoor use onlyRECYCLINGThis product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.

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