TP Link Technologies TDW8970V3 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Manual TD W8970 User Guide Updated

TP-Link Technologies Co., Ltd. 300Mbps Wireless N Gigabit ADSL2+ Modem Router TD W8970 User Guide Updated

TD-W8970 User Guide_Updated

TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router Rev: 2.0.0 1910011103
COPYRIGHT & TRADEMARKS Specifications are subject to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD. Copyright © 2014 TP-LINK TECHNOLOGIES CO., LTD. All rights reserved. http://www.tp-link.com
FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/ TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference. 2) This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: The manufacturer is not responsible for any radio or tv interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. “To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.” CE Mark Warning This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
Canadian Compliance Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1)This device may not cause interference, and (2)This device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme aux norms CNR exemptes de licence d’Industrie Canada. Le fonctionnement est soumis aux deux conditions suivantes: (1)cet appareil ne doit pas provoquer d’interférences et (2)cet appareil doit accepter toute interférence, y compris celles susceptibles de provoquer un fonctionnement non souhaité de l’appareil. This device has been designed to operate with the antennas listed below, and having a maximum gain of 5 dBi. Antennas not included in this list or having a gain greater than 5 dBi are strictly prohibited for use with this device. The required antenna impedance is 50 ohms. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication. Industry Canada Statement Complies with the Canadian ICES-003 Class B specifications. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. This device complies with RSS 210 of Industry Canada. This Class B device meets all the requirements of the Canadian interference-causing equipment regulations. Cet appareil numérique de la Classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Korea Warning Statements: 당해 무선설비는 운용중 전파혼신 가능성이 있음. NCC Notice& BSMI Notice: 注意！ 依據 低功率電波輻射性電機管理辦法 第十二條 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性或功能。 第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通行；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。前項合法通信，指依電信規定作業之無線電信。低功率射頻電機需忍受合法通信或工業、科學以及醫療用電波輻射性電機設備之干擾。 安全諮詢及注意事項 ●請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。 ●清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。
●注意防潮，請勿將水或其他液體潑灑到本產品上。 ●插槽與開口供通風使用，以確保本產品的操作可靠並防止過熱，請勿堵塞或覆蓋開口。 ●請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉位置中。 ●請不要私自打開機殼，不要嘗試自行維修本產品，請由授權的專業人士進行此項工作。 Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам, що передбачені чинними законодавчими актами України. Safety Information  When product has power button, the power button is one of the way to shut off the product; when there is no power button, the only way to completely shut off power is to disconnect the product or the power adapter from the power source.  Don’t disassemble the product, or make repairs yourself. You run the risk of electric shock and voiding the limited warranty. If you need service, please contact us.  Avoid water and wet locations. This product can be used in the following countries: AT BG BY CA CZ DE DK EE ES FI FR GB GR HU IE IT LT LV MT NL NO PL PT RO RU SE SK TR UA US
TP-LINK TECHNOLOGIES CO., LTD DECLARATION OF CONFORMITY For the following equipment: Product Description: 300Mbps Wireless N Gigabit ADSL2+ Modem Router Model No.: TD-W8970 Trademark: TP-LINK We declare under our own responsibility that the above products satisfy all the technical regulations applicable to the product within the scope of Council Directives: Directives 1999/5/EC, Directives 2004/108/EC, Directives 2006/95/EC, Directives 1999/519/EC, Directives 2011/65/EU The above product is in conformity with the following standards or other normative documents EN 300 328 V1.8.1 EN 301 489-1 V1.9.2 & EN 301 489-17 V2.2.1 EN 55022: 2010 + AC: 2011 EN 55024:2010 EN 61000-3-2:2006+A1:2009+A2:2009 EN 61000-3-3: 2013 EN60950-1:2006+A11：2009+A1:2010+A12:2011 EN 50385: 2002 The product carries the CE Mark: Person responsible for making this declaration: Yang Hongliang Product Manager of International Business Date of issue: 2014 TP-LINK TECHNOLOGIES CO., LTD Building 24 (floors 1, 3, 4, 5), and 28 (floors 1-4) Central Science and Technology Park, Shennan Rd, Nanshan, Shenzhen, China
CONTENTS Package Contents .................................................................................................... 1 Chapter 1. Product Overview ................................................................................... 2 1.1 Overview of the Modem Router ..................................................................................... 2 1.2 Main Features ............................................................................................................... 3 1.3 Panel Layout ................................................................................................................. 4 1.3.1 The Front Panel ................................................................................................................... 4 1.3.2 The Back Panel .................................................................................................................... 6 Chapter 2. Connecting the Modem Router ............................................................. 7 2.1 System Requirements ................................................................................................... 7 2.2 Installation Environment Requirements ......................................................................... 7 2.3 Connecting the Modem Router ..................................................................................... 8 Chapter 3. Quick Installation Guide ...................................................................... 10 3.1 TCP/IP Configuration .................................................................................................. 10 3.2 Quick Installation Guide .............................................................................................. 11 Chapter 4. Configuring the Modem Router .......................................................... 15 4.1 Login ........................................................................................................................... 15 4.2 Status ......................................................................................................................... 15 4.3 Quick Setup ................................................................................................................ 16 4.4 Operation Mode .......................................................................................................... 16 4.5 Network ...................................................................................................................... 17 4.5.1 WAN Settings ..................................................................................................................... 18 4.5.2 3G/4G Settings................................................................................................................... 26 4.5.3 Interface Grouping ............................................................................................................. 28 4.5.4 LAN Settings ...................................................................................................................... 29 4.5.5 IPv6 LAN Settings .............................................................................................................. 30 4.5.6 MAC Clone ......................................................................................................................... 31 4.5.7 ALG Settings ...................................................................................................................... 31 4.5.8 DSL Settings ...................................................................................................................... 32 4.5.9 IPSec VPN ......................................................................................................................... 33 4.6 IPTV............................................................................................................................ 36 4.7 DHCP Server .............................................................................................................. 37
4.7.1 DHCP Settings ................................................................................................................... 37 4.7.2 Clients List .......................................................................................................................... 38 4.7.3 Address Reservation .......................................................................................................... 39 4.7.4 Conditional Pool ................................................................................................................. 40 4.8 Wireless ...................................................................................................................... 41 4.8.1 Basic Settings .................................................................................................................... 41 4.8.2 WPS Settings ..................................................................................................................... 43 4.8.3 Wireless Security ............................................................................................................... 45 4.8.4 Wireless Schedule ............................................................................................................. 47 4.8.5 Wireless MAC Filtering ...................................................................................................... 48 4.8.6 Wireless Advanced ............................................................................................................ 49 4.8.7 Wireless Status .................................................................................................................. 51 4.9 Guest Network ............................................................................................................ 51 4.9.1 Basic Settings .................................................................................................................... 51 4.9.2 Guest Network Status ........................................................................................................ 52 4.10 USB Settings .............................................................................................................. 53 4.10.1 USB Mass Storage ........................................................................................................... 53 4.10.2 User Accounts .................................................................................................................. 54 4.10.3 Storage Sharing ................................................................................................................ 55 4.10.4 FTP Server ....................................................................................................................... 57 4.10.5 Media Server .................................................................................................................... 58 4.10.6 Print Server ....................................................................................................................... 59 4.11 Route Settings ............................................................................................................ 60 4.11.1 Default Gateway ............................................................................................................... 60 4.11.2 Static Route ...................................................................................................................... 60 4.11.3 RIP Settings ...................................................................................................................... 61 4.12 IPv6 Route Settings .................................................................................................... 62 4.12.1 IPv6 Default Gateway ....................................................................................................... 62 4.12.2 IPv6 Static Route .............................................................................................................. 62 4.13 Forwarding .................................................................................................................. 63 4.13.1 Virtual Server .................................................................................................................... 64 4.13.2 Port Triggering .................................................................................................................. 65 4.13.3 DMZ .................................................................................................................................. 67 4.13.4 UPnP ................................................................................................................................ 67 4.14 Parental Control .......................................................................................................... 68 4.15 Firewall ....................................................................................................................... 70
4.15.1 Rule .................................................................................................................................. 70 4.15.2 LAN Host .......................................................................................................................... 71 4.15.3 WAN Host ......................................................................................................................... 72 4.15.4 Schedule ........................................................................................................................... 74 4.16 IPv6 Firewall ............................................................................................................... 75 4.16.1 IPv6 Rule .......................................................................................................................... 75 4.16.2 IPv6 LAN Host .................................................................................................................. 76 4.16.3 IPv6 WAN Host ................................................................................................................. 77 4.16.4 IPv6 Schedule ................................................................................................................... 78 4.17 IPv6 Tunnel ................................................................................................................. 79 4.18 Bandwidth Control ....................................................................................................... 81 4.19 IP&MAC Binding ......................................................................................................... 83 4.19.1 Binding Settings ................................................................................................................ 83 4.19.2 ARP List ............................................................................................................................ 84 4.20 Dynamic DNS ............................................................................................................. 85 4.21 Diagnostic ................................................................................................................... 85 4.22 System Tools .............................................................................................................. 86 4.22.1 System Log ....................................................................................................................... 86 4.22.2 Time Settings .................................................................................................................... 87 4.22.3 Manage Control ................................................................................................................ 88 4.22.4 CWMP Settings ................................................................................................................ 89 4.22.5 SNMP Settings ................................................................................................................. 90 4.22.6 Backup & Restore ............................................................................................................. 91 4.22.7 Factory Defaults................................................................................................................ 91 4.22.8 Firmware Upgrade ............................................................................................................ 92 4.22.9 Reboot .............................................................................................................................. 93 4.22.10 Statistics ........................................................................................................................ 93 4.23 Logout ......................................................................................................................... 95 Appendix A: Specifications ................................................................................... 96 Appendix B: Troubleshooting ............................................................................... 97 Appendix C: Technical Support .......................................................................... 100
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Package Contents The following contents should be found in your package:  One TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router  One Power Adapter for TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router  Quick Installation Guide  One RJ45 cable  Two RJ11 cables  One ADSL splitter  One Resource CD for TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router, including: • This User Guide • Other Helpful Information  Note: Make sure that the package contains the above items. If any of the listed items are damaged or missing, please contact your distributor. 1
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Chapter 1. Product Overview Thank you for choosing the TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router. 1.1 Overview of the Modem Router The TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router integrates 4-port Switch, Firewall, NAT-Router and Wireless AP. Powered by 2X2 MIMO technology, the Wireless N Router delivers exceptional range and speed, which can fully meet the need of Small Office/Home Office (SOHO) networks and the users demanding higher networking performance. The TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router utilizes integrated ADSL2+ transceiver and high speed MIPS CPU. The Router supports full-rate ADSL2+ connectivity conforming to the ITU and ANSI specifications. In addition to the basic DMT physical layer functions, the ADSL2+ PHY supports dual latency ADSL2+ framing (fast and interleaved) and the I.432 ATM Physical Layer. The router provides up to 300Mbps wireless connection with other 802.11n wireless clients. The incredible speed makes it ideal for handling multiple data streams at the same time, which ensures your network stable and smooth. The performance of this 802.11n wireless Router will give you the unexpected networking experience at speed 650% faster than 802.11g. It is also compatible with all IEEE 802.11g and IEEE 802.11b products. With multiple protection measures, including SSID broadcast control and wireless LAN 64/128 WEP encryption, Wi-Fi protected Access (WPA2-PSK, WPA-PSK), as well as advanced Firewall protections, the TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router provides complete data privacy. The Router provides flexible access control, so that parents or network administrators can establish restricted access policies for children or staff. It also supports Virtual Server and DMZ host for Port Triggering, and then the network administrators can manage and monitor the network in real time with the remote management function. Since the Router is compatible with virtually all the major operating systems, it is very easy to manage. Quick Setup Wizard is supported and detailed instructions are provided step by step in this user guide. Before installing the Router, please look through this guide to know all the Router’s functions. 2
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide 1.2 Main Features  Maximum wireless speed up to 300Mbps at 2.4GHz.  Four 10/100/1000Mbps Auto-Negotiation RJ45 LAN ports (Auto MDI/MDIX), one RJ11 port.  Provides external splitter.  Adopts Advanced DMT modulation and demodulation technology.  Supports bridge mode and Router function.  Multi-user sharing a high-speed Internet connection.  Downstream data rates up to 24Mbps, upstream data rates up to 1Mbps.  Supports long transfers, the max line length can reach to 6.5Km.  Supports remote configuration and management through SNMP and CWMP.  Supports PPPoE, it allows connecting the Internet on demand and disconnecting from the Internet when idle.  Provides reliable ESD and surge-protect function with quick response semi-conductive surge protection circuit.  High speed and asymmetrical data transmit mode, provides safe and exclusive bandwidth.  Supports All ADSL industrial standards.  Compatible with all mainstreams DSLAM (CO).  Provides integrated access of internet and route function which face to SOHO user.  Real-time Configuration and device monitoring.  Supports Multiple PVC (Permanent Virtual Circuit).  Built-in DHCP server.  Built-in firewall, supporting IP/MAC filter and URL filter.  Supports Virtual Server, DMZ host and Port Triggering.  Supports Dynamic DNS, UPnP and Static Routing.  Supports system log and flow Statistics.  Supports firmware upgrade and Web management.  Provides WPA-PSK/WPA2-PSK data security, TKIP/AES encryption security.  Provides 64/128-bit WEP encryption security and wireless LAN ACL (Access Control List).  Supports 3G/4G USB Modem Sharing, USB Storage Sharing, Print Server, FTP Server, Media Server.  Supports Ethernet WAN (EWAN).  Supports Bandwidth Control.  Supports IPv6 3
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide 1.3 Panel Layout 1.3.1 The Front Panel Figure 1-1 The modem router’s LEDs are located on the front panel (View from left to right). They indicate the device’s working status. For details, please refer to LED Explanation. LED Explanation: Name Status Indication (Power) On System start-up complete. Flash System starting up or device updating. Off The modem router is off. Please ensure that the power adapter is connected correctly. (ADSL) On ADSL line is synchronized and ready to use. Flash The ADSL negotiation is in progress. Off The ADSL port is not connected or ADSL synchronization fails. Please refer to Note 1 for troubleshooting. (Internet) On The network is available with a successful Internet connection. Flash There is data being transmitted or received via the Internet. Off There is no successful Internet connection or the modem router is operating in Bridge mode. Please refer to Note 2 for troubleshooting. (Wireless) On Wireless is enabled. Off Wireless is disabled. 4
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide (WPS) On A wireless device has been successfully added to the network by WPS function. Slow Flash WPS handshaking is in process and will continue for about 2 minutes. Please press the WPS button on other wireless devices that you want to add to the network while the LED is flashing. Quick Flash A wireless device has failed to be added to the network by WPS function. Please refer to 4.7.2 WPS Settings for more information. (LAN1-4) On There is a device connected to this LAN port. Off There is no device connected to this LAN port. (USB on the back panel) On The USB device is identified and ready to use. Flash The USB device is being identified. Off No USB device is plugged into the USB port.  Note: 1. If the ADSL LED is off, please check your Internet connection first. Refer to 2.3 Connecting the Modem Router for more information about how to make Internet connection correctly. If you have already made a right connection, please contact your ISP to make sure if your Internet service is available now. 2. If the Internet LED is off, please check your ADSL LED first. If your ADSL LED is also off, please refer to Note 1. If your ADSL LED is GREEN ON, please check your Internet configuration. You may need to check this part of information with your ISP and make sure everything have been input correctly. 5
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide 1.3.2 The Back Panel Figure 1-2  ADSL: Through the port, you can connect the modem router with the telephone. Or you can connect them by an external separate splitter. For details, please refer to 2.3 Connecting the Modem Router.  USB: The USB port connects to a USB storage device or a USB printer.  LAN4/WAN, LAN3, LAN2, LAN1: Through these ports, you can connect the modem router to your PC or the other Ethernet network devices. Enable EWAN function and you will be able to connect to Cable/FTTH/VDSL/ADSL device.  WiFi: The switch for the WiFi function. Move it to left /right to enable/disable the WiFi function.  WPS: The switch for the WPS function. For details, please refer to 4.7.2 WPS Settings.  RESET: There are two ways to reset the modem router's factory defaults. Method one: With the modem router powered on, use a pin to press and hold the Reset button for at least 5 seconds. And the Router will reboot to its factory default settings. Method two: Restore the default setting from “Maintenance-SysRestart” of the modem router's Web-based Utility.  ON/OFF: The switch for the power.  POWER: The Power plug is where you will connect the power adapter.  Antennas: Used for wireless operation and data transmit. 6
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Chapter 2. Connecting the Modem Router 2.1 System Requirements  Broadband Internet Access Service (DSL/Cable/Ethernet).  PCs with a working Ethernet Adapter and an Ethernet cable with RJ45 connectors.  TCP/IP protocol on each PC.  Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari. 2.2 Installation Environment Requirements  The Product should not be located where it will be exposed to moisture or excessive heat.  Place the Router in a location where it can be connected to the various devices as well as to a power source.  Make sure the cables and power cord are safely placed out of the way so they do not create a tripping hazard.  The Router can be placed on a shelf or desktop.  Keep away from the strong electromagnetic radiation and the device of electromagnetic sensitive. Figure 2-1 7
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Note: The diameter of the screw, 3.5mm<D<8mm, and the distance of two screws is 122mm. The screw that project from the wall need around 4mm based, and the length of the screw need to be at least 20mm to withstand the weight of the product. 2.3 Connecting the Modem Router Before installing the device, please make sure your broadband service provided by your ISP is available. If there is any problem, please contact your ISP. Before cable connection, cut off the power supply and keep your hands dry. You can follow the steps below to install it. Step 1: Connect the ADSL Line. Method one: Plug one end of the twisted-pair ADSL cable into the ADSL port on the rear panel of TD-W8970, and insert the other end into the wall socket. Method two：You can use a separate splitter. External splitter can divide the data and voice, and then you can access the Internet and make calls at the same time. The external splitter has three ports: • LINE: Connect to the wall jack • PHONE: Connect to the phone sets • MODEM: Connect to the ADSL port of TD-W8970 Plug one end of the twisted-pair ADSL cable into the ADSL port on the rear panel of TD-W8970. Connect the other end to the MODEM port of the external splitter. Step 2: Connect the Ethernet cable. Attach one end of a network cable to your computer’s Ethernet port or a regular hub/switch port, and the other end to the LAN port on the modem router TD-W8970. Step 3: Power on the computers and LAN devices. Step 4: Attach the power adapter. Connect the power adapter to the power connector on the rear of the device and plug in the adapter to an electrical outlet or power extension. The electrical outlet shall be installed near the device and shall be easily accessible. 8
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 2-2 9
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Chapter 3. Quick Installation Guide This chapter will show you how to configure the basic functions of your TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router using Quick Setup Wizard within minutes. 3.1 TCP/IP Configuration The default IP address of the TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router is 192.168.1.1. And the default Subnet Mask is 255.255.255.0. These values can be changed as you desire. In this guide, we use all the default values for description. Connect the local PC to the LAN port of the modem router. And then you can configure your PC in the following way. 1) Set up the TCP/IP Protocol in "Obtain an IP address automatically" mode on your PC. If you need instructions as to how to do this, please refer to T3 in Appendix B: Troubleshooting. 2) Then the built-in DHCP server will assign IP address for the PC. Now, you can run the Ping command in the command prompt to verify the network connection. Please click the Start menu on your desktop, select run tab, type cmd or command in the field and press Enter. Type ping 192.168.1.1 on the next screen, and then press Enter. If the result displayed is similar to the screen below, the connection between your PC and the modem router has been established. Figure 3-1 If the result displayed is similar to the screen shown below, it means that your PC has not connected to the modem router. Figure 3-2 10
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide You can check it following the steps below: 1) Is the connection between your PC and the modem router correct? The LEDs of LAN port which you link to the device and the LEDs on your PC's adapter should be lit. 2) Is the TCP/IP configuration for your PC correct? If the Router's IP address is 192.168.1.1, your PC's IP address must be within the range of 192.168.1.2 ~ 192.168.1.254. 3.2 Quick Installation Guide With a Web-based utility, it is easy to configure and manage the TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router. The Web-based utility can be used on any Windows, Macintosh or UNIX OS with a Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari. 1. To access the configuration utility, open a web-browser and enter http://tplinkmodem.net or 192.168.1.1 in the address field of the browser. Figure 3-3 You will see the login screen as shown in Figure 3-4. Enter admin for the user name and password, both in lower case letters. Then click the Login button or press the Enter key. Figure 3-4  Note: 1) Do not mix up the user name and password with your ADSL account user name and password which are needed for PPP connections. 2) The login screen will be locked for 10 minutes after five failed attempts to login. 3) If the login screen does not pop up, it means that your Web-browser has been set to a proxy. Go to Tools menu→Internet Options→Connections→LAN Settings, in the screen that appears, cancel the Using Proxy checkbox, and click OK to finish it. 2. After your successful login, you will see the screen as shown in Figure 3-5. Click Quick Setup menu to access Quick Setup Wizard and then click Next. http://tplinkmodem.net 11
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 3-5 3. Figure 3-6 4. Select “Yes…” to auto detect your connection type and then click Next. It will take about two minutes, please wait. Figure 3-7 5. Configure parameters for WAN connection. Here we take PPPoE as an example. Enter the user name and password provided by your ISP. Click Next. Figure 3-8 3G/4G Router Mode can be set as a backup Internet access method. If you do not want to configure 3G/4G settings now, just click Next to continue. 12
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 3-9 7. The wireless function is enabled by default. You can rename your wireless network name and create your own password in this page. The default wireless name is TP-LINK_XXXXXX, and the default wireless password, the same as the PIN code, is printed on the bottom label. Click Next to continue. Figure 3-10 8. On this page, please confirm all parameters and click Save to make your settings take effect. You will see the Complete screen below, click Finish to complete Quick Setup. 13 6.
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide The basic settings for your modem router are completed. Please open your web browser and try to log on to http://www.tp-link.com to test your Internet connection. 14 Figure 3-11
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Chapter 4. Configuring the Modem Router This chapter will show each Web page's key function and the configuration way. 4.1 Login After your successful login, you will see the eighteen main menus on the left of the Web-based utility. On the right, there are the corresponding explanations and instructions. The detailed explanations for each Web page’s key function are listed below. 4.2 Status Choose “Status”, you can see the corresponding information about Device Information, DSL, WAN, LAN and WLAN. 15
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-1 4.3 Quick Setup Please refer to Section 3.2 Quick Installation Guide. 4.4 Operation Mode Choose “Operation Mode”, and you will see the screen as shown in Figure 4-2. Select your desired mode and then click Save. 16
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-2  DSL Modem Router Mode: In this mode, the device enables multi-users to share Internet via ADSL using its ADSL port and share it wirelessly at 300Mbps wireless 802.11n speeds.  3G/4G Router Mode: In this mode, the device allows multi-users to share a 3G/4G mobile broadband connection via wired or wireless connection.  Wireless Router Mode: In this mode, the device enables multi-users to share Internet via Ethernet WAN (EWAN) using its interchangeable LAN/WAN port and share it wirelessly at 300Mbps wireless 802.11n speeds. After you click the Save button, the Note Dialog will appear. Click OK and then the modem router will reboot. Please wait. Note Dialog 4.5 Network Choose “Network”, there are many submenus under the main menu. Click any one of them, and you will be able to configure the corresponding function. 17
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide 4.5.1 WAN Settings Choose “Network”“WAN Settings”, and you will see the WAN Port Information Table in the screen similar to Figure 4-3, which describes the WAN port settings and the relevant manipulation to each interface. There are five different configurations for the connection types, which are Static IP, Dynamic IP, PPPoE, PPPoA, IPoA and Bridge. You can select the corresponding types according to your needs. Figure 4-3 Click Add to add a new entry, you can configure the parameters for ATM and WAN Service in the next screen (shown in Figure 4-4). Figure 4-4 4.5.1.1 Static IP Select this option if your ISP provides static IP information to you. You should set static IP address, IP subnet mask, and gateway address in the screen below. 18
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-5 ATM Configuration:  VPI (0~255): Identifies the virtual path between endpoints in an ATM network. The valid range is from 0 to 255. Please input the value provided by your ISP.  VCI (1~65535): Identifies the virtual channel endpoints in an ATM network. The valid range is from 1 to 65535 (1 to 31 is reserved for well-known protocols). Please input the value provided by your ISP. Click Advance, advanced selections of ATM Configuration can be shown.  Encapsulation Mode: Select the encapsulation mode for the Static IP Address. Here you can leave it default.  ATM Qos Type: Select ATM Qos Type provided by ISP, and the type is UBR by default. WAN Service Setup:  Enable IPv4：Check the box to enable IPv4.  IP Address: Enter the IP address in dotted-decimal notation provided by your ISP.  Subnet Mask: Enter the subnet Mask in dotted-decimal notation provided by your ISP, usually is 255.255.255.0.  Default Gateway (Optional): Enter the gateway IP address in dotted-decimal notation provided by your ISP. 19
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  DNS Server/ Secondary DNS Server: Here you can set DNS Server (at least one) manually. The Route will use this DNS Server for priority.  Enable IPv6: Check the box to enable IPv6.  IPv6 Address: Enter the IPv6 address provided by your ISP.  Prefix Length: Enter the prefix length of the IPv6 address. The default value is 64.  IPv6 Gateway: Enter the gateway IPv6 address provided by your ISP.  IPv6 DNS Server / Secondary IPv6 DNS Server: Here you can set IPv6 DNS Server (at least one) manually. The Route will use this IPv6 DNS Server for priority.  Default Gateway: Select a WAN Interface from the drop-down list as the IPv4 default gateway.  IPv6 Default Gateway: Select a WAN Interface from the drop-down list as the IPv6 default gateway. Click Advance, advanced selections of WAN Service Setup can be shown.  MTU (bytes): Maximum Transmission Unit Size. Check this box then you can change the MTU size. The default MTU value is 1500 Bytes. It is not recommended that you change the default value unless required by your ISP.  Enable NAT: This technology translates the IP addresses of a local area network to a different IP address for the Internet. If this modem router is hosting your network’s connection to the Internet, please select the check box. If another Router exists in your network, you don’t need to select the option.  Enable Fullcone NAT: It is a type of NAT, if not enabled, the default NAT will act.  Enable SPI Firewall: A SPI firewall enhances network’s security. Select the option to use a firewall, or else without a firewall.  Enable IGMP Proxy: IGMP (Internet Group Management Protocol) is used to manage multicasting on TCP/IP networks. Some ISPs use IGMP to perform remote configuration for client devices, such as the modem router. The default value is disabled, and if you are not sure, please contact your ISP or just leave it. Click the Save button to save the settings. 4.5.1.2 Dynamic IP Select this option, the modem router will be able to obtain IP network information dynamically from a DHCP server provided by your ISP. 20
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-6 Click Advance, advanced selections for WAN Service Setup can be shown.  MTU (bytes): Maximum Transmission Unit Size. Check this box then you can change the MTU size. The default MTU value is 1500 Bytes. It is not recommended that you change the default value unless required by your ISP.  Enable NAT: This technology translates the IP addresses of a local area network to a different IP address for the Internet. If this modem router is hosting your network’s connection to the Internet, please select the check box. If another Router exists in your network, you don’t need to select the option.  Enable Fullcone NAT: It is a type of NAT, if not enabled, the default NAT will act.  Enable SPI Firewall: A SPI firewall enhances network’s security. Select the option to use a firewall, or else without a firewall.  Enable IGMP Proxy: IGMP (Internet Group Management Protocol) is used to manage multicasting on TCP/IP networks. Some ISPs use IGMP to perform remote configuration for client devices, such as the modem router. The default value is disabled, and if you are not sure, please contact your ISP or just leave it.  Get IP with Unicast: This is disabled by default. The minority of DHCP Server of ISP will not support to enable this. When the Route is connected right but IP cannot get, you can select this box.  Set DNS Server manually: Choose “Set DNS Server manually”, you can set DNS Server manually here. The modem router will use this DNS Server for priority.  Get IPv6 Address with Unicast: This is disabled by default. The minority of DHCPv6 Server of ISP will not support to enable this. When the modem router is connected right but IPv6 address cannot get, you can select this box. 21
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Set IPv6 DNS Server manually: Choose “Set IPv6 DNS Server manually”, you can set IPv6 DNS Server manually here. The modem router will use this IPv6 DNS Server for priority.  Host Name: Here displays model No. of your modem router. Click the Save button to save the settings. 4.5.1.3 PPPoE If your ISP provides a PPPoE connection and you need to use an ATM Interface, choose PPPoE in the drop-down list, and then the screen will be displayed as below. Figure 4-7  PPP Username/Password/Confirm Password: Enter the User Name, Password and Confirm Password provided by your ISP. These fields are case-sensitive.  Connection Mode: For PPPoE connection, you can select Always on or Connect on demand or Connect manually. Connect on demand is dependent on the traffic. If there is no traffic (or Idle) for a pre-specified period of time, the connection will tear down automatically. And once there is traffic send or receive, the connection will be automatically on.  Authentication Type: Select the Authentication Type from the drop-down list, the default method is AUTO_AUTH, and you can leave it as a default setting.  Enable IPv4: Check this box to enable IPv4. 22
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Enable IPv6: Check this box to enable IPv6.  Default Gateway: Select a WAN connection from the drop-down list as the IPv4 default gateway.  IPv6 Default Gateway: Select a WAN connection from the drop-down list as the IPv6 default gateway. Click Advance, advanced selections for WAN Service Setup can be shown.  Service Name/Server Name: Enter the Service Name and Server Name if it was provided by your ISP. You can leave them blank, if the ISP doesn’t provide them.  MTU (bytes): Maximum Transmission Unit Size. Check this box then you can change the MTU size. The default MTU value is 1500 Bytes. It is not recommended that you change the default value unless required by your ISP.  Enable Fullcone NAT: It is a type of NAT, if not enabled, the default NAT will act.  Enable SPI Firewall: A SPI firewall enhances network’s security. Select the option to use a firewall, or else without a firewall.  Enable IGMP Proxy: IGMP (Internet Group Management Protocol) is used to manage multicasting on TCP/IP networks. Some ISPs use IGMP to perform remote configuration for client devices, such as the modem router. The default value is disabled, and if you are not sure, please contact your ISP or just leave it.  Use IP address specified by ISP: Choose “Use IP address specified by ISP”, you can enter the IP address provided by your ISP.  Set DNS Server manually: Choose “Set DNS Server manually”, you can set DNS Server manually here. The modem router will use this DNS Server for priority.  Use IPv6 address specified by ISP: Choose “Use IPv6 address specified by ISP”, you can enter the IPv6 address provided by your ISP.  Set IPv6 DNS Server manually: Choose “Set IPv6 DNS Server manually”, you can set IPv6 DNS Server manually here. The modem router will use this IPv6 DNS Server for priority. Click the Save button to save the settings. 4.5.1.4 PPPoA If your ISP provides a PPPoA connection and you need to use an ATM Interface, choose PPPoA in the drop-down list, and then the screen will be displayed as below. The configuration is similar to PPPoE. Please refer to the section 4.5.1.3 PPPoE to configure this part. 23
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-8 4.5.1.5 IPoA If your ISP provides an IPoA connection, select IPoA option for the Connection Type on the screen. 24
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-9  IP Address/Subnet Mask: Enter the IP Address and Subnet Mask provided by ISP. If you forget, you can ask your ISP.  DNS Server/Secondary DNS Server: Type in your preferred DNS server.  Default Gateway: select a WAN Interface from the drop-down list as the IPv4 default gateway. 4.5.1.6 Bridge If you select this type of connection, the modem can be configured to act as a bridging device between your LAN and your ISP. Bridges are devices that enable two or more networks to communicate as if they are two segments of the same physical LAN. Figure 4-10 25
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Note: After you finish the Internet configuration, please click Save to make the settings take effect. 4.5.2 3G/4G Settings If your modem router is in 3G/4G Router Mode, choose menu “Network→3G/4G Settings”, you can configure parameters for 3G/4G function on the screen below. To use the 3G/4G function, you should first insert your USB modem on the USB port of the modem router. There is already much 3G/4G USB modem information embedded in the modem router. If your USB modem is supported by the modem router, then “Identify successfully” will display in the USB 3G/4G Modem field. Select the correct Location and Mobile ISP manually, the USB modem parameters will be set automatically. Some 3G/4G USB modem may not be supported by the modem router. For more information, please refer to Compatibility List on our website: www.tp-link.com. If your 3G/4G USB modem is incompatible with our modem router, please contact our technical support. Figure 4-11  Mobile ISP: Please select the ISP (Internet Service Provider) you apply to for 3G/4G service. The modem router will show the default Dial Number and APN of that ISP.  Set the Dial Number, APN, Username and Password manually: Check the box and fill the Dial Number and APN blanks below if your ISP is not listed in the Mobile ISP list or the default values are not the latest ones.  Dial Number: Enter the Dial Number provided by your ISP.  APN: Enter the APN (Access Point Name) provided by your ISP.  Username/Password: Enter the Username and Password provided by your ISP. These fields are case-sensitive.  Always on: Connect automatically after the modem router is disconnected. This option is enabled by default. 26
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Connect on demand: Connect on demand is dependent on the traffic. If there is no traffic (or Idle) for a pre-specified period of time (Max Idle Time), the connection will tear down automatically. And once there is traffic send or receive, the connection will be automatically on. If you want your Internet connection to remain active at all times, enter 0 in the Max Idle Time field.  Note: Sometimes the connection cannot be disconnected although you specify a time to Max Idle Time because some applications visit the Internet continually in the background.  Connect manually: You can click the Connect/Disconnect button to connect/disconnect connection immediately. This mode also supports the Max Idle Time function as Connect on demand mode. If you want your Internet connection to remain active at all times, enter 0 in the Max Idle Time field.  Authentication Type: Some ISPs need a specific authentication type, please confirm it with your ISP or keep the default settings. Click Advance in Figure 4-11 to configure advanced settings for 3G/4G Setup. Figure 4-12  MTU size: The default MTU (Maximum Transmission Unit) size is 1480 bytes, which is usually fine. For some ISPs, you need modify the MTU. This should not be done unless you are sure it is necessary for your ISP.  Use the following IP Address: If your ISP specifies an IP address for you, check the box, and fill the Static IP Address.  Use the following DNS Servers: If your ISP specifies a DNS server IP address for you, check the box, and fill the Primary DNS and Secondary DNS blanks below. The Secondary DNS is optional. Otherwise, the DNS servers will be assigned dynamically from ISP.  Primary DNS: Enter the DNS IP address in dotted-decimal notation provided by your ISP.  Secondary DNS: (Optional) Enter another DNS IP address in dotted-decimal notation provided by your ISP. Click the Save button to save your settings. Once the connection is successful, click menu Status and you will see the 3G/4G status is similar to Figure 4-13. 27
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-13 4.5.3 Interface Grouping Choose “Network”“Interface Grouping”, you can view all the current groups on this page (shown in Figure 4-14). Figure 4-14 To support this feature, you must create mapping groups with appropriate LAN and WAN interfaces using the Add button. The Remove button will remove the grouping and add the ungrouped interfaces to the Default group. Only the default group has IP interface. Click the Add button. You can add a new interface group in the next screen. For example, you want LAN1 and LAN3 to be a group called Group 1 over br_8_35_1 WAN interface, you can refer to the following figure. Figure 4-15 Click Save to make the entry effective immediately 28
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide 4.5.4 LAN Settings Choose “Network”“LAN Settings” menu, and you will see the LAN screen (shown in Figure 4-16). Please configure the parameters for LAN ports according to the descriptions below. Figure 4-16  IP Address: You can configure the modem router’s IP Address and Subnet Mask for LAN Interface. • IP Address: Enter the modem router’s local IP Address, then you can access to the Web-based Utility via the IP Address, the default value is 192.168.1.1. • Subnet Mask: Enter the modem router’s Subnet Mask, the default value is 255.255.255.0.  Enable IGMP Snooping: If you select the option, please choose the IGMP Mode: Standard Mode or Blocking Mode.  Enable Second IP: You can configure the modem router’s second IP Address and Subnet Mask for LAN Interface through which you can also access to the Web-based Utility as the default IP Address and Subnet Mask.  DHCP Server: These settings allow you to configure the modem router‘s Dynamic Host Configuration Protocol (DHCP) server function. The DHCP server is enabled by default for the modem router’s Ethernet LAN interface. DHCP service will supply IP settings to computers which are configured to automatically obtain IP settings that are connected to the modem router though the Ethernet port. When the modem router is set for DHCP, it becomes the default gateway for DHCP client connected to it. Keep in mind that if you change the IP address of the modem router, you must change the range of IP addresses in the pool used for DHCP on the LAN. • Start IP Address: Enter a value for the DHCP server to start with when issuing IP addresses. The default Start IP Address is 192.168.1.100. • End IP Address: Enter a value for the DHCP server to end with when issuing IP addresses. The default End IP Address is 192.168.1.254. • Leased Time: The Leased Time is the amount of time in which a network user will be allowed connection to the modem router with their current dynamic IP address. Enter the amount of time, in hours, then the user will be “leased” this dynamic IP address. After the 29
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide dynamic IP address has expired, the user will be automatically assigned a new dynamic IP address. The default is 1440 minutes. The detailed configuration about DHCP server, please refer to section 4.6 DHCP Server. 4.5.5 IPv6 LAN Settings Choose menu “Network”“IPv6 LAN Settings”, you can configure LAN IPv6 interface for your modem router. Figure 4-17  Address Auto-Configuration Type: Select a type to assign IPv6 addresses to the computers in your LAN. RADVD and DHCPv6 Server are provided. 1) If RADVD is selected, it doesn’t need to be configured. 2) If DHCPv6 Server is selected, please complete the following parameters. Figure 4-18 • Start IPv6 Address: Enter a value for the DHCPv6 server to start with when issuing IPv6 addresses. • End IPv6 Address: Enter a value for the DHCPv6 server to end with when issuing IPv6 addresses. • Leased Time: The Leased Time is the amount of time in which a network user will be allowed connection to the modem router with their current dynamic IPv6 address. Enter the amount of time, in hours, then the user will be “leased” this dynamic IPv6 address. After the dynamic IPv6 address has expired, the user will be automatically assigned a new dynamic IPv6 address. The default is 86400 seconds.  Site Prefix Configuration Type: Select a type to assign prefix to IPv6 addresses. Delegated and Static are provided. 1) If Delegated is selected, please complete the following parameters. 30
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-19 • Prefix Delegated WAN Connection: Select a WAN connection form the drop-down list to assign prefix. 2) If Static is selected, please complete the following parameters. Figure 4-20 • Site Prefix: Enter a value for the site prefix. • Site Prefix Length: Enter a value for the site prefix length. Click the Save button to save the settings. 4.5.6 MAC Clone Choose menu “Network”“MAC Clone”, you can configure the MAC address of the WAN Interface as shown below. The WAN Interface List displays the Lay2 Interfaces you have configured on the section 4.5.1 WAN Settings and its default MAC Address. You can select corresponding WAN Interface from the drop-down list and click Clone MAC To button to clone your current PC MAC, and then click Save. Figure 4-21  Note: Only the WAN Ports can use MAC Address Clone function. All the clone MAC addresses must not be the same with each other. 4.5.7 ALG Settings Choose menu “Network”“ALG Settings”, and then you can configure the basic security in the screen as shown in Figure 4-22. 31
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-22  Virtual Private Network (VPN): VPN Passthrough must be enabled if you want to allow VPN tunnels using VPN protocols to pass through the modem router. • PPTP Passthrough: Point-to-Point Tunneling Protocol (PPTP) allows the Point-to-Point Protocol (PPP) to be tunneled through an IP network. To allow PPTP tunnels to pass through the modem router, click Enable. • L2TP Passthrough: Layer Two Tunneling Protocol (L2TP) is the method used to enable Point-to-Point sessions via the Internet on the Layer Two level. To allow L2TP tunnels to pass through the modem router, click Enable. • IPSec Passthrough: Internet Protocol security (IPSec) is a suite of protocols for ensuring private, secure communications over Internet Protocol (IP) networks, through the use of cryptographic security services. To allow IPSec tunnels to pass through the modem router, click Enable.  Application Layer Gateway (ALG): It is recommended to enable Application Layer Gateway (ALG) because ALG allows customized Network Address Translation (NAT) traversal filters to be plugged into the gateway to support address and port translation for certain application layer "control/data" protocols such as FTP, TFTP etc. • FTP ALG: To allow FTP clients and servers to transfer data across NAT, click Enable. • TFTP ALG: To allow TFTP clients and servers to transfer data across NAT, click Enable. • H323 ALG: To allow H323 clients and servers to transfer data across NAT, click Enable. • SIP ALG: To allow SIP clients and servers to transfer data across NAT, click Enable. Click the Save button to save your settings. 4.5.8 DSL Settings Choose “Advanced Setup”“DSL Settings”, you can select the DSL Modulation Type and Annex Type in the next screen. The DSL feature can be selected when you meet the physical connection problem. Please check the proper settings with your Internet service provider. 32
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-23  DSL Modulation Type: Select the DSL operation Modulation Type which your DSL connection uses.  Annex Type: Select the DSL operation Annex Type which your DSL connection uses. Click the Save button to save your settings. 4.5.9 IPSec VPN Choose “Network”“IPSec VPN”, you can Add/Remove or Enable/Disable the IPSec tunnel connections on the screen as shown in Figure 4-24. Figure 4-24 This section will guide you to configure a VPN tunnel between two TD-W8970s. The topology is as follows. 33
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Note: You could also use other VPN Routers to set VPN tunnels with TD-W8970. TD-W8970 supports up to 10 VPN tunnels simultaneously. Click Add New Connection in Figure 4-24 and then you will enter the screen shown in Figure 4-25. Figure 4-25  IPSec Connection Name: Enter a name for your VPN.  Remote IPSec Gateway Address (URL): Enter the destination gateway IP address in the box which is the public WAN IP or Domain Name of the remote VPN server endpoint. (For example: Input 219.134.112.247 in Device1, Input 219.134.112.246 in Device 2)  Tunnel access from local IP addresses: Choose Subnet if you want the Whole LAN to join the VPN network, or else choose Single Address if you want single IP to join the VPN network.  IP Address for VPN: Enter the IP address of your LAN. (For example: Input 192.168.1.1 in Device1, Input 192.168.2.1 in Device2)  IP Subnetmask: Enter the Subnet mask of your LAN. ( For example: Input 255.255.255.0 in both Device1 and Device2)  Tunnel access from remote IP addresses: Choose Subnet if you want the Remote Whole LAN to join the VPN network, or else choose Single Address if you want single IP to join the VPN network.  IP Address for VPN: Enter the IP address of the Remote LAN. ( For example: Input 192.168.2.1 in Device1,Input 192.168.1.1 in Device2)  IP Subnetmask: Enter the subnetmask of the remote LAN. ( For example: Input 255.255.255.0 in both Device1 and Device2)  Key Exchange Method: Select Auto (IKE) or Manual.  Authentication Method: Select Pre-Shared Key (recommended).  Pre-Shared Key: Input the Pre-Shared key for Authentication. (For example: Input 12345678)  Perfect Forward Secrecy: PFS is an additional security protocol. We recommend you leave the Advanced Settings as default value. 34
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide After complete the basic settings and click Save/Apply in both Device1 and Device2, PCs in LAN1 could communicate with PCs in remote LAN2. (For example: You can ping the IP address of PC2 which is 192.168.2.100 in PC1)  Note: The VPN Servers Endpoint from both ends must use the same pre-shared keys and Perfect Forward Secrecy settings. Click Show Advanced Settings and then you can configure the Advanced Settings. Figure 4-26  Mode: Select Main Mode to configure the standard negotiation parameters for IKE phase1.  Aggressive Mode: Select Aggressive Mode to configure IKE phase1 of the VPN Tunnel to carry out negotiation in a shorter amount of time. (Not Recommended-Less Secure)  Note: The difference between the two is that aggressive mode will pass more information in fewer packets, with the benefit of slightly faster connection establishment, at the cost of transmitting the identities of the security firewall in the clear. When using aggressive mode, some configuration parameters such as Diffie-Hellman groups, and PFS can not be negotiated, resulting in a greater importance of having "compatible" configuration on both ends.  Key Life Time:Enter the number of seconds for the IPSec lifetime. It is the period of time to pass before establishing a new IPSec security association (SA) with the remote endpoint. The default value is 3600. 35
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Note: If you want to change the default settings of Advanced Settings, please make sure that both VPN server endpoints use the same Encryption Algorithm, Integrity Algorithm, Diffie-Hellman Group and Key Life time in both phase1 and phase2. 4.6 IPTV Choose “IPTV”, and you will see the screen as shown in Figure 4-27. Figure 4-27  Enable IPTV: Check the box to enable IPTV function.  Enable a wireless connection for IPTV: If enabled, the set-top box can connect wirelessly to the modem router. To use this function, follow the steps below: 1) Select Enable IPTV. 2) Select Enable a wireless connection for IPTV. 3) Enable SSID2 or SSID3 for IPTV connection and click Save. You may rename the SSID. 4) Select your desired wireless network for IPTV connection. 36
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  VPI (0~255): Identifies the virtual path between endpoints in an ATM network. The valid range is from 0 to 255. Please input the value provided by your ISP.  VCI (1~65535): Identifies the virtual channel endpoints in an ATM network. The valid range is from 1 to 65535 (1 to 31 is reserved for well-known protocols). Please input the value provided by your ISP. Click the Save button to save your settings. 4.7 DHCP Server Choose “DHCP Server”, you can see the next submenus: Click any of them, and you will be able to configure the corresponding function. 4.7.1 DHCP Settings Choose menu “DHCP Server”“DHCP Settings”, you can configure the DHCP Server on the page as shown in Figure 4-28.The modem router is set up by default as a DHCP (Dynamic Host Configuration Protocol) server, which provides the TCP/IP configuration for all the PC(s) that are connected to the modem router on the LAN. Figure 4-28 37
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Start IP Address: Enter a value for the DHCP server to start with when issuing IP addresses. The default Start IP Address is 192.168.1.100.  End IP Address: Enter a value for the DHCP server to end with when issuing IP addresses. The default End IP Address is 192.168.1.254.  Address Lease Time: The Leased Time is the amount of time in which a network user will be allowed connection to the modem router with their current dynamic IP address. Enter the amount of time, in hours, then the user will be “leased” this dynamic IP address. After the dynamic IP address has expired, the user will be automatically assigned a new dynamic IP address. The default is 24 hours.  Default Gateway - (Optional.) It is suggested to input the IP address of the LAN port of the modem router. The default value is 192.168.1.1.  Default Domain - (Optional.) Input the domain name of your network.  Primary DNS - (Optional.) Input the DNS IP address provided by your ISP or consult your ISP.  Secondary DNS - (Optional.) Input the IP address of another DNS server if your ISP provides two DNS servers.  DHCP Relay: Select Relay, then you will see the next screen, and the modem router will work as a DHCP Relay. A DHCP relay is a computer that forwards DHCP data between computers that request IP addresses and the DHCP server that assigns the addresses. Each of the device's interfaces can be configured as a DHCP relay. If it is enabled, the DHCP requests from local PCs will forward to the DHCP server runs on WAN side. To have this function working properly, please run on router mode only, disable the DHCP server on the LAN port, and make sure the routing table has the correct routing entry.  Note: 1) To use the DHCP server function of the modem router, you must configure all computers on the LAN as "Obtain an IP Address automatically". 2) You have to disable NAT of the WAN connections, or the DHCP Relay may not take effect. 3) If you select Disabled, the DHCP function will not take effect. Click the Save button to save your settings. 4.7.2 Clients List Choose menu “DHCP Server”“Clients List”, you can view the information about the clients attached to the modem router in the screen as shown in Figure 4-29. Figure 4-29 38
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Client Name: The name of the DHCP client  MAC Address: The MAC address of the DHCP client  IP Address: The IP address that the modem router has allocated to the DHCP client  Valid Time: The time of the DHCP client leased. After the dynamic IP address has expired, a new dynamic IP address will be automatically assigned to the user. You cannot change any of the values on this page. To update this page and to show the current attached devices, click the Refresh button. 4.7.3 Address Reservation Choose menu “DHCP Server”“Address Reservation”, you can view and add a reserved address for clients via the next screen (shown in Figure 4-30).When you specify a reserved IP address for a PC on the LAN, that PC will always receive the same IP address each time when it accesses the DHCP server. Reserved IP addresses should be assigned to the servers that require permanent IP settings. Figure 4-30  MAC Address: The MAC address of the PC for which you want to reserve an IP address.  IP Address: The IP address reserved for the PC by the modem router.  Status: The status of this entry either Enabled or Disabled. To Reserve an IP address: 1. Click the Add New button. Then Figure 4-31 will pop up. 2. Enter the MAC address (in XX:XX:XX:XX:XX:XX format.) and IP address (in dotted-decimal notation) of the computer for which you want to reserve an IP address. 3. Click the Save button. Figure 4-31 39
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide To modify or delete an existing entry: 1. Click the Edit in the entry you want to modify. If you want to delete the entry, click the Delete. 2. Modify the information. 3. Click the Save button. Click the Enable/Disable Selected button to make selected entries enabled/disabled. Click the Delete Selected button to selected entries. 4.7.4 Conditional Pool Choose menu “DHCP Server”“Conditional Pool”, you can see the next screen (shown in Figure 4-32). This page displays vendor class settings and allows you to set parameters for vendor class by clicking corresponding buttons. Figure 4-32 To add a vendor class: 1. Click the Add New button. Then Figure 4-33 will pop up. 2. Enter parameters for the vendor class. Click the Save button. Figure 4-33 To modify or delete an existing entry: 4. Click the Edit in the entry you want to modify. If you want to delete the entry, click the Delete. 5. Modify the information. 6. Click the Save button. 40
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Click the Enable/Disable Selected button to make selected entries enabled/disabled. Click the Delete Selected button to selected entries. 4.8 Wireless Choose “Wireless”, there are six submenus to configure Wireless LAN settings. Click any of them, and you will be able to configure the corresponding function. The detailed explanations for each submenu are provided below. 4.8.1 Basic Settings Choose “Wireless””Basic Settings”, you will see the screen shown as below. This page allows you to configure basic features of the wireless LAN interface. You can enable or disable the wireless LAN interface, hide the network from active scans, set the wireless network name (also known as SSID). Figure 4-34  SSID: Wireless network name shared among all points in a wireless network. The SSID must be identical for all devices in the wireless network. It is case-sensitive and must not exceed 32 characters (use any of the characters on the keyboard). Make sure this setting is the same for all stations in your wireless network. Type the desired SSID in the space provided. 41
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Mode: Select the desired mode. 11b only: Select if all of your wireless clients are 802.11b. 11g only: Select if all of your wireless clients are 802.11g. 11n only: Select only if all of your wireless clients are 802.11n. 11bg mixed: Select if you are using both 802.11b and 802.11g wireless clients. 11bgn mixed: Select if you are using a mix of 802.11b, 11g, and 11n wireless clients. Select the desired wireless mode. When 802.11g mode is selected, only 802.11g wireless stations can be connected to the modem router. When 802.11n mode is selected, only 802.11n wireless stations can connect to the modem router. It is strongly recommended that you set the Mode to 802.11b&g&n, and all of 802.11b, 802.11g, and 802.11n wireless stations can connect to the modem router.  Channel: Select the channel you want to use from the drop-down List of Channel. This field determines which operating frequency will be used. It is not necessary to change the wireless channel unless you notice interference problems with another nearby access point.  Channel Width: Select the channel width from the drop-down list. The default setting is automatic, which can adjust the channel width for your clients automatically.  Note: If 11b only, 11g only, or 11bg mixed is selected in the Mode field, the Channel Width selecting field will turn grey and the value will become 20M, which is unable to be changed.  Enable SSID Broadcast: When wireless clients survey the local area for wireless networks to associate with, they will detect the SSID broadcast by the modem router. If you select the Enable SSID Broadcast checkbox, the Wireless Router will broadcast its name (SSID) on the air.  Enable WDS: Check this box to enable WDS. With this function, the modem router can bridge two or more Wlans. If this checkbox is selected, you will have to set the following parameters as shown in the figure below. Make sure the following settings are correct. 42
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  SSID (to be bridged): The SSID of the AP your modem router is going to connect to as a client. You can also use the search function to select the SSID to join.  BSSID (to be bridged): The BSSID of the AP your modem router is going to connect to as a client. You can also use the search function to select the BSSID to join.  Scan: Click this button, you can search the AP which runs in the current channel.  Key type: This option should be chosen according to the AP's security configuration. It is recommended that the security type is the same as your AP's security type  WEP Index: This option should be chosen if the key type is WEP(ASCII) or WEP(HEX). It indicates the index of the WEP key.  Auth Type: This option should be chosen if the key type is WEP(ASCII) or WEP(HEX). It indicates the authorization type of the Root AP.  Password: If the AP your modem router is going to connect needs password, you need to fill the password in this blank. Click Save to save your settings. 4.8.2 WPS Settings This section will guide you to add a new wireless device to an existing network quickly by WPS (also called QSS) function. a). Choose menu “WPS Settings”, and you will see the next screen (shown in Figure 4-35 ). Figure 4-35  WPS: Enable or disable the WPS function here.  Current PIN: The current value of the modem router's PIN is displayed here. The default PIN of the modem router can be found in the label or User Guide.  Restore PIN: Restore the PIN of the modem router to its default.  Gen New PIN: Click this button, and then you can get a new random value for the modem router's PIN. You can ensure the network security by generating a new PIN.  Add device: You can add a new device to the existing network manually by clicking this button. b). To add a new device: If the wireless adapter supports Wi-Fi Protected Setup (WPS), you can establish a wireless connection between wireless adapter and modem router using either Push Button Configuration (PBC) method or PIN method.  Note: To build a successful connection by WPS, you should also do the corresponding configuration of the new device for WPS function meanwhile. I. Use the Wi-Fi Protected Setup Button Use this method if your client device has a Wi-Fi Protected Setup button. 43
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Step 1: Press the WPS button on the back panel of the modem router, as shown in the following figure. You can also keep the default WPS Status as Enabled and click the Add device button in Figure 4-35, then Choose “Press the WPS button of the new device within the next two minutes” and click Connect. (Shown in the following figure) Figure 4-36 Step 2: Press and hold the WPS button of the client device directly. Step 3: The Wi-Fi Protected Setup LED flashes for two minutes during the Wi-Fi Protected Setup process. Step 4: When the WPS LED is on, the client device has successfully connected to the modem router. Refer back to your client device or its documentation for further instructions. II. Enter the client device’s PIN on the modem router Use this method if your client device has a Wi-Fi Protected Setup PIN number. Step 1: Keep the default WPS Status as Enabled and click the Add device button in Figure 4-35, then the following screen will appear. Figure 4-37 Step 2: Enter the PIN number from the client device in the field on the above WPS screen. Then click Connect button. Step 3: “Connect successfully” will appear on the screen of Figure 4-37, which means the client device has successfully connected to the modem router. III. Enter the modem router’s PIN on your client device Use this method if your client device asks for the modem router’s PIN number. Step 1: On the client device, enter the PIN number listed on the modem router’s Wi-Fi Protected Setup screen. (It is also labeled on the bottom of the modem router.) 44
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Step 2: The Wi-Fi Protected Setup LED flashes for two minutes during the Wi-Fi Protected Setup process. Step 3: When the WPS LED is on, the client device has successfully connected to the modem router. Step 4: Refer back to your client device or its documentation for further instructions.  Note: 1) The WPS LED on the modem router will light green for five minutes if the device has been successfully added to the network. 2) The WPS function cannot be configured if the Wireless Function of the modem router is disabled. Please make sure the Wireless Function is enabled before configuring the WPS. 4.8.3 Wireless Security Choose menu “Wireless”” Wireless Security”, you can configure the security settings of your wireless network. There are three wireless security modes supported by the modem router: WPA/WPA2 – Personal, WPA/WPA2 – Enterprise, WEP (Wired Equivalent Privacy). Figure 4-38  Disable Wireless Security: If you do not want to use wireless security, check this radio button. But it’s strongly recommended to choose one of the following modes to enable security.  WPA/WPA2-Personal - It’s the WPA/WPA2 authentication type based on pre-shared passphrase. The modem router is configured by this security type by default. • Authentication Type: You can choose the type for the WPA/WPA2-Personal security on 45
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide the drop-down list. The default setting is Auto, which can select WPA-PSK or WPA2-PSK authentication type automatically based on the wireless station's capability and request. • Encryption: You can select Auto, TKIP or AES as Encryption. • Wireless Password: You can enter ASCII characters between 8 and 63 characters or 8 to 64 Hexadecimal characters. The default password is the same with the default PIN code, which is labeled on the bottom of the Router or can be found in Figure 4-35. • Group Key Update Period: Specify the group key update interval in seconds. The value should be 30 or above. Enter 0 to disable the update.  WPA/WPA2 – Enterprise: It’s based on Radius Server. • Authentication Type: You can choose the type for the WPA/WPA2-Personal security on the drop-down list. The default setting is Auto, which can select WPA-PSK or WPA2-PSK authentication type automatically based on the wireless station's capability and request. • Encryption: You can select Auto, TKIP or AES as Encryption. • RADIUS Server IP: Enter the IP address of the Radius Server. • RADIUS Server Port: Enter the port that radius service used. • RADIUS Server Password: Enter the password for the Radius Server. • Group Key Update Period: Specify the group key update interval in seconds. The value should be 30 or above. Enter 0 to disable the update.  WEP: It is based on the IEEE 802.11 standard. • Authentication Type: You can choose the type for the WPA/WPA2-Personal security on the drop-down list. The default setting is Auto, which can select WPA-PSK or WPA2-PSK authentication type automatically based on the wireless station's capability and request. • WEP Key Format: Hexadecimal and ASCII formats are provided here. Hexadecimal format stands for any combination of hexadecimal digits (0-9, a-f, A-F) in the specified length. ASCII format stands for any combination of keyboard characters in the specified length. 46
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide • WEP Key: Select which of the four keys will be used and enter the matching WEP key that you create. Make sure these values are identical on all wireless stations in your network. • Key Type: You can select the WEP key length (64-bit, or 128-bit.) for encryption. "Disabled" means this WEP key entry is invalid. 64-bit: You can enter 10 hexadecimal digits (any combination of 0-9, a-f, A-F, zero key is not promoted) or 5 ASCII characters. 128-bit: You can enter 26 hexadecimal digits (any combination of 0-9, a-f, A-F, zero key is not promoted) or 13 ASCII characters.  Note: If you do not set the key, the wireless security function is still disabled even if you have selected Shared Key as Authentication Type. Be sure to click the Save button to save your settings on this page. 4.8.4 Wireless Schedule Choose menu “Wireless 2.4GHz”“Wireless Schedule”, you can configure the Task Schedule as shown below. Figure 4-39  Note: The time you set is the period you need the wireless off. Before configure the wireless schedule, please set system time first which refer to 4.21.2 Time Settings, then you can enable or disable Wireless Schedule.  Apply To: Select the day or days you want to switch the wireless off. 47
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Start/End Time: You can select all day-24 hours or you may enter the Start Time and End Time in the corresponding field.  Add: Click this button to add your selected time to the below table. Click the Clear Schedule button to clear your settings in the table. Click Save to complete the settings. 4.8.5 Wireless MAC Filtering Choose menu “Wireless”  ”Wireless MAC Filtering”, you can control the wireless access by configuring the Wireless MAC Filtering function, shown in Figure 4-40. Figure 4-40 To filter wireless users by MAC Address, click Enable. The default setting is Disabled.  MAC Address: The wireless station's MAC address that you want to filter.  Status: The status of this entry either Enabled or Disabled.  Host: The wireless network that you want the filter rules apply to.  Description: A simple description of the wireless station. To Add a Wireless MAC Address filtering entry, click the Add New button. The following page will appear, shown in Figure 4-41: Figure 4-41 To add or modify a MAC Address Filtering entry, follow these instructions: 1. Enter the appropriate MAC Address into the MAC Address field. The format of the MAC Address is XX:XX:XX:XX:XX:XX (X is any hexadecimal digit). For example: 00:1D:0F:11:22:33. 2. Give a simple description for the wireless station in the Description field. For example: Wireless station A. 3. Select Enabled or Disabled for this entry on the Status drop-down list. 48
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide 4. Choose the wireless network from the drop-down list. 5. Click the Save button to save this entry. To edit or delete an existing entry: 1. Click the Edit in the entry you want to modify. 2. Modify the information. 3. Click the Save button. Click the Enable/ Disabled Selected button to make selected entries enabled or disabled. Click the Delete Selected button to selected entries. For example: If you desire that the wireless station A with MAC address 00:1D:0F:11:22:33 and the wireless station B with MAC address 00:0A:EB:00:07:5F are able to access TP-LINK_997001 network, but all the other wireless stations cannot access this wireless network, you can configure the Wireless MAC Address Filtering list by following these steps: 1. Click the Enable button to enable this function. 2. Select the radio button “Allow the stations specified by any enabled entries in the list to access” for Filtering Rules. 3. Delete all or disable all entries if there are any entries already. 4. Click the Add New button. 1) Enter the MAC address 00:1D:0F:11:22:33/00:0A:EB:00:07:5F in the MAC Address field. 2) Enter wireless station A/B in the Description field. 3) Select Enabled from the drop-down list. 4) Choose the Host from the drop-down list. 5) Click the Save button. 6) Click the Back button. The filtering rules that configured should be similar to the following list: 4.8.6 Wireless Advanced Choose menu “Wireless””Wireless Advanced”, you can configure the advanced settings of your wireless network. 49
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-42  Transmit Power: Here you can specify the transmit power of modem router. You can select High, Middle or Low which you would like. High is the default setting and is recommended.  Beacon Interval: Enter a value between 25-1000 milliseconds for Beacon Interval here. The beacons are the packets sent by the modem router to synchronize a wireless network. Beacon Interval value determines the time interval of the beacons. The default value is 100.  RTS Threshold: Here you can specify the RTS (Request to Send) Threshold. If the packet is larger than the specified RTS Threshold size, the modem router will send RTS frames to a particular receiving station and negotiate the sending of a data frame. The default value is 2346.  Fragmentation Threshold: This value is the maximum size determining whether packets will be fragmented. Setting the Fragmentation Threshold too low may result in poor network performance because of excessive packets. 2346 is the default setting and is recommended.  DTIM Interval: This value determines the interval of the Delivery Traffic Indication Message (DTIM). A DTIM field is a countdown field informing clients of the next window for listening to broadcast and multicast messages. When the modem router has buffered broadcast or multicast messages for associated clients, it sends the next DTIM with a DTIM Interval value. You can specify the value between 1-255 Beacon Intervals. The default value is 1, which indicates the DTIM Interval is the same as Beacon Interval.  Enable Short GI: This function is recommended for it will increase the data capacity by reducing the guard interval time.  Enabled Client isolation: This function can isolate wireless stations on your network from each other. Wireless devices will be able to communicate with the modem router but not with each other. To use this function, check this box. Client isolation is disabled by default.  Enable WMM: WMM function can guarantee the packets with high-priority messages being transmitted preferentially. It is strongly recommended.  Note: If you are not familiar with the setting items in this page, it's strongly recommended to keep the provided default values; otherwise it may result in lower wireless network performance. 50
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide 4.8.7 Wireless Status Choose menu “Wireless””Wireless Status”, you can see the MAC Address, Current Status, Received Packets and Sent Packets for each connected wireless station. Figure 4-43  MAC Address: The connected wireless station's MAC address  Current Status: The connected wireless station's running status.  Received Packets: Packets received by the station.  Sent Packets: Packets sent by the station.  SSID: Name of the wireless network that the wireless station connects to. You cannot change any of the values on this page. To update this page and to show the current connected wireless stations, click on the Refresh button. 4.9 Guest Network There are two submenus under the Guest Network menu: Basic Settings and Guest Network Status. Click any of them, and you will be able to scan or configure the corresponding function. The detailed explanations for each submenu are provided below. 4.9.1 Basic Settings Choose menu “Guest Network”“Basic Settings”, and you will see the screen as shown in Figure 4-44. This feature allows you to create a separate network for your guests without allowing them to access your main network and the computers connected to it. Figure 4-44  Guest Network: Check this box to enable Guest Network. And you can set wireless parameters for guest network as shown in Figure 4-45. 51
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-45  SSID: The guest network name. When setting up a Guest network, it is strongly recommended to use a name that easily distinguishes it from your primary network. The default name is TP-LINK_Guest.  Security: It’s strongly recommended to enable WPA/WPA2-Personal.  Authentication Type: Select the Authentication Type from the drop-down list or keep the default setting Auto.  Encryption: You can select Auto, TKIP or AES.  Wireless Password: You can enter ASCII characters between 8 and 63 characters or 8 to 64 Hexadecimal characters.  Group Key Update Period: Specify the group key update interval in seconds. The value should be 30 or above. Enter 0 to disable the update.  Allow Guests to access my Local Network: The guests have access to your Local Network, but cannot log in the modem router’s web-management page.  Allow Guests to access my USB Storage Sharing: The guests can access the specified files on the USB storage device via the function of USB Storage Sharing, but the function of FTP Server, Media Server and Print Server are not available in Guest Network. For more details please refer to 4.11.3 Storage Sharing.  Guest Network Isolation: This function can isolate wireless clients on your guest network from each other. Client isolation is disabled by default.  Guest Network Bandwidth Control: With this function, you can configure the Upstream /Downstream Bandwidth for guest network. Click Save to save your settings. 4.9.2 Guest Network Status Choose menu “Guest Network”“Guest Network Status”, you can see the MAC Address, Current Status, Received Packets and Sent Packets for each connected wireless station. 52
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-46  MAC Address: The connected wireless station's MAC address.  Current Status: The connected wireless station's running status.  Received Packets: Packets received by the station.  Sent Packets: Packets sent by the station. Click on the Refresh button to update this page. 4.10 USB Settings There are six submenus under the USB Settings menu, USB Mass Storage, User Accounts, Storage Sharing, FTP Server, Media Server and Print Server. Click any of them, and you will be able to configure the corresponding function. 4.10.1 USB Mass Storage Choose menu “USB Settings” → “USB Mass Storage”, you can configure a USB disk drive attached to the modem router and view volume and share properties such as share name, capacity, status, and action on this page as shown below. 53
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-47  Volume: The volume name of the USB drive the users have access to.  File System: The system of the USB drive.  Capacity: The storage capacity of the USB driver.  Status: Indicates the shared or non-shared status of the volume. Active means volume can be shared, while Inactive means volume cannot be shared.  Action: When the volume is shared, you can click the Deactivate to stop sharing the volume; when volume is non-shared, you can click the Activate button to share the volume. Click Disconnect to safely remove the USB storage device that is connected to USB port.  Note: Before removing the USB storage device, you should click “Disconnect” to make sure that all your data have been saved completely. Removing device directly may cause your USB storage device crashed. 4.10.2 User Accounts You can specify the user name and password for Storage Sharing and FTP Server users on this page. Storage Sharing users can access the folders by entering the following URL into the address field of your browser or Windows Explorer, such as. \\192.168.1.1. FTP Server users can log into the FTP Server via FTP Client. You can set up five users and control their access to the USB mass storage by Storage Sharing or FTP on this page. The Super User has the right to read and write to Storage Sharing and FTP Server. 54
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-48 To add a new user account, please follow the steps below: 1. Choose the index from the drop-down list of Choose Index. 2. Self-define a New Username. 3. Enter the password in the New Password field. 4. Re-enter the password in the Confirm Password field. 5. Click the Set button, and then a new entry will be added in the table. To delete an existing user account, please click Delete in the Action column. 4.10.3 Storage Sharing Choose menu “USB Settings” → “Storage Sharing”, you can configure a USB disk drive attached to the modem router and view volume and share properties on this page as shown below. Figure 4-49  Server Status: Indicates the Storage Sharing's current status. 55
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Anonymous access to all the volumes: This function is enabled by default, so that users can access to all activated volumes without authentication. If you want to add a shared folder which does not allow anonymous login, uncheck the box. Then Folder Table will be displayed as shown below. Figure 4-50  Share Name: This folder's display name.  Directory: The real full path of the specified folder.  User Access: The authorization of the user is displayed. * users mean Super Users who have the full-access permission to all activated volumes and share folders. Grey users mean the users who have no right to use this function. Others are common users.  Status: The status of the entry is enabled or disabled.  Edit: Click Edit in the table, and then you can modify the entry. To add a new folder, follow the instructions below. 1. Click Add New Folder in Figure 4-50. Figure 4-51 2. Click the Browse button, and then select the Select Volume from the drop-down list. 3. Enter display name of the share folder in Share Name filed. 4. Click the Apply button to apply the settings. 56
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide You can click the upper button to go to the upper folder Click the Enable/Disable Selected button to enable or disable the selected entries. Click the Delete Selected button to delete the selected entries.  Note: 1. The max share folders number is 10. If you want to share a new folder when the number has reached 10, you can delete an existing share folder and then add a new one. 2. If you want to change the Storage Sharing settings, you can click the Apply button to make the changes take effect. 4.10.4 FTP Server Choose menu “USB Settings”→ “FTP Server”, you can create an FTP server that can be accessed from the Internet or your local network. Figure 4-52  Server Status: Indicates the FTP Server's current status.  Internet Access: If Internet Access is enabled, user(s) in public network can access FTP server via Internet Address.  Internet Address: If Internet Access is enabled, WAN IP will be displayed here.  Service Port: Enter the FTP Port number to use. The default is 21.  Share Name: This folder's display name.  Directory: The real full path of the specified folder.  User Index: The authorization of the user is displayed.  Status: The status of the entry is enabled or disabled.  Edit: Click Edit in the table, and then you can modify the entry. To add a new folder, follow the instructions below. 57
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide 1. Click Add New Folder in Figure 4-52. Figure 4-53 2. Click the Browse button, and then select the Select Volume from the drop-down list. 3. Enter display name of the share folder in Share Name filed. 4. Click the Apply button to apply the settings. You can click the upper button to go to the upper folder. Click the Enable/Disable Selected button to enable or disable the selected entries. Click the Delete Selected button to delete the selected entries.  Note: 1. The max share folders number is 10. If you want to share a new folder when the number has reached 10, you can delete an existing share folder and then add a new one. 2. If you want to change the FTP settings, you can click the Apply button to make the changes take effect. 4.10.5 Media Server Choose menu “USB Settings”→”Media Server”, you can create media server that allows you to share stored content with other computers and devices on your home network and on the Internet. Figure 4-54 58
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Server Enable: Select this box to enable this function.  Server Name: The name of this Media Server. To add a new share folder for your media server, please follow the instructions below: 1) Click Add New Folder button, and you will see the screen as shown in Figure 4-55. 2) Enter the name of the share folder in Share Name field. 3) Click the Apply button to apply the configuration. Figure 4-55 Click the Scan now to scan all the share folders immediately. You can also select the Auto-scan, at same time, select an auto scan interval time by drop-down list. In this case, the media server will auto scan the share folders.  Note: The max share folders number is 6. If you want share a new folder when the numbers has been reached to be 6, you can delete a share folder and then add a new one. 4.10.6 Print Server Choose menu “USB Settings”→”Print Server”, you can configure print server on this page as shown below. Figure 4-56 There are three states of the print server, they are as follows:  Online: Indicates the print service has been turned on, and no user is using the print services at present. You can click the "Stop" button to stop the print service.  Offline: Indicates the print service feature is disabled. You can click "Start" button to start the print service.  Busy: Indicates the print service has been turned on, but at this moment other users are using print services. 59
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide 4.11 Route Settings Choose “Route Settings”, it includes three menus: Default Gateway, Static Route and RIP Settings. The detailed descriptions are provided below. 4.11.1 Default Gateway Choose “Route Settings”“Default Gateway”, you can see the Default Gateway screen. You can select a WAN Interface from the drop-down list as the system default gateway. Figure 4-57 Click the Add Interface button, you can add WAN Interfaces. Click the Save button to save your settings. 4.11.2 Static Route Choose “Route Settings” “Static Route”. You can see the Static Route screen, this screen allows you to configure the static routes (shown in Figure 4-58). A static route is a pre-determined path that network information must travel to reach a specific host or network. Figure 4-58 To add static routing entries: 1. Click the Add New button in Figure 4-58, and you will see the screen as shown in Figure 4-59. 60
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-59 2. Enter the following data:  Destination IP Address: The address of the network or host that you want to assign to a static route.  Subnet Mask: It determines which portion of an IP Address is the network portion, and which portion is the host portion.  Gateway: Type in the correct gateway address for the static route.  Interface: Select the Interface from the drop-down list.  Status: Select Enabled or Disabled from the drop-down list. 3. Click Save to save your settings. To modify or delete an existing entry: 1 Find the desired entry in the table. 2 Click Edit as desired on the Edit column. Click the Enable/ Disabled Selected button to make selected entries enabled/ disabled. Click the Delete Selected button to delete selected entries. 4.11.3 RIP Settings Choose “Route Settings”“RIP Settings”, you can see the RIP (Routing Information Protocol) screen which allows you to configure the RIP. Figure 4-60  Note: RIP cannot be configured on the WAN Interface which has NAT enabled (such as PPPoE). 61
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide 4.12 IPv6 Route Settings Choose “IPv6 Route Settings”, it includes two menus: IPv6 Default Gateway and IPv6 Static Route. The detailed descriptions are provided below. 4.12.1 IPv6 Default Gateway Choose “IPv6 Route Settings”“IPv6 Default Gateway”, you can see the Default Gateway screen. You can select a WAN Interface from the drop-down list as the system default gateway. Figure 4-61 Click the Add Interface button, you can add WAN Interfaces. Click the Save button to save your settings. 4.12.2 IPv6 Static Route Choose “IPv6 Route Settings” “IPv6 Static Route”. You can see the IPv6 Static Route screen. This screen allows you to configure the IPv6 static routes (shown in Figure 4-62). An IPv6 static route is a pre-determined path that network information must travel to reach a specific host or network. Figure 4-62 To add a new entry, follow the instructions below. 1. Click the Add New button in Figure 4-62, and you will see the screen as shown in Figure 4-63. 62
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-63 2. Enter the following data:  Destination IPv6 Address: The IPv6 address of the network or host that you want to assign to a static route.  Prefix Length: The prefix length of the destination IPv6 address.  Gateway: Type in the correct IPv6 Gateway address for the IPv6 Static Route.  Interface: Select the Interface from the drop-down list.  Status: Select Enabled or Disabled from the drop-down list. 3. Click Save to save your settings. To modify or delete an existing entry: 1. Find the desired entry in the table. 2. Click Edit as desired on the Edit column. Click the Enable/ Disabled Selected button to make selected entries enabled/ disabled. Click the Delete Selected button to delete the selected entries. 4.13 Forwarding There are four submenus under the Forwarding menu: Virtual Server, Port Triggering, DMZ and UPnP. Click any of them, and you will be able to configure the corresponding function. 63
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide 4.13.1 Virtual Server Choose menu “Forwarding” → “Virtual Server”, and then you can view and add virtual server in the next screen (shown in Figure 4-64). Virtual server can be used for setting up public services on your LAN. A virtual server is defined as a service port, and all requests from Internet to this service port will be redirected to the computer specified by the server IP. Any PC that was used for a virtual server must have a static or reserved IP address because its IP address may change when using the DHCP function. Figure 4-64  Service Port: The numbers of External Service Ports. You can enter a service port or a range of service ports (the format is XXX – YYY; XXX is the Start port and YYY is the End port).  IP Address: The IP address of the PC running the service application.  Protocol: The protocol used for this application, either TCP, UDP, or All (all protocols supported by the modem router).  Status: The status of this entry, "Enabled" means the virtual server entry is enabled.  Edit: To modify or delete an existing entry. To set up a virtual server entry: 1. Click the Add New button. (pop-up Figure 4-65) 2. Select the service you want to use from the Common Service Port list. If the Common Service Port menu does not list the service that you want to use, enter the number of the service port or service port range in the Service Port field. 3. Select the service you want to use from the Interface list. 4. Enter the IP address of the computer running the service application in the IP Address field. 5. Select the protocol used for this application in the Protocol drop-down list, either TCP, UDP, or All. 6. Select the Enabled option in the Status drop-down list. Click the Save button. 64
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-65  Note: It is possible that you have a computer or server that has more than one type of available service. If so, select another service, and type the same IP address for that computer or server. To modify or delete an existing entry: 1. Find the desired entry in the table. 2. Click Edit as desired on the Edit column. Click the Enable/ Disabled Selected button to make selected entries enabled/ disabled. Click the Delete Selected button to delete selected entries.  Note: If you set the service port of the virtual server as 80, you must set the Web management port on System Tools –> Manage Control page to be any other value except 80 such as 8080. Otherwise there will be a conflict to disable the virtual server. 4.13.2 Port Triggering Choose menu “Forwarding”→ ”Port Triggering”, you can view and add port triggering in the next screen (shown in Figure 4-66). Some applications require multiple connections, like Internet games, video conferencing, Internet telephoning and so on. Port Triggering is used for some of these applications that cannot work with a pure NAT modem router. Figure 4-66 To add a new rule, follow the steps below. 1. Click the Add New button, the next screen will pop-up as shown in Figure 4-67. 65
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide 2. Select a common application from the Common Service Port drop-down list, then the Trigger Port field and the Open Ports field will be automatically filled. If the Common Service Port does not have the application you need, enter the Trigger Port and the Open Ports manually. 3. Select the protocol used for Trigger Port from the Trigger Protocol drop-down list, either TCP, UDP, or All. 4. Select the protocol used for Incoming Ports from the Open Protocol drop-down list, either TCP or UDP, or All. 5. Select Enable in Status field. 6. Click the Save button to save the new rule. Figure 4-67  Trigger Port: The port for outgoing traffic. An outgoing connection using this port will trigger this rule.  Trigger Protocol: The protocol used for Trigger Ports, either TCP, UDP, or All (all protocols supported by the modem router).  Open Port: The port or port range used by the remote system when it responds to the outgoing request. A response using one of these ports will be forwarded to the PC which triggered this rule. You can input at most 5 groups of ports (or port sections). Every group of ports must be separated with ",", for example, 2000-2038, 2046, 2050-2051, 2085, 3010-3030.  Open Protocol: The protocol used for Incoming Port, either TCP, UDP, or ALL (all protocols supported by the modem router).  Status: The status of this entry, Enabled means the Port Triggering entry is enabled.  Common Service Port: Some popular applications already listed in the drop-down list of Open Protocol. To modify or delete an existing entry: 1. Find the desired entry in the table. 2. Click Edit as desired on the Edit column. Click the Enable/ Disabled Selected button to make selected entries enabled/ disabled. 66
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Click the Delete Selected button to delete selected entries. Once the modem router is configured, the operation is as follows: 1. A local host makes an outgoing connection to an external host using a destination port number defined in the Trigger Port field. 2. The modem router records this connection, opens the incoming port or ports associated with this entry in the Port Triggering table, and associates them with the local host. 3. When necessary, the external host will be able to connect to the local host using one of the ports defined in the Incoming Ports field.  Note: 1. When the trigger connection is released, the corresponding opened ports will be closed. 2. Each rule can only be used by one host on the LAN at a time. The trigger connection of other hosts on the LAN will be refused. 3. Open Ports ranges cannot overlap each other. 4.13.3 DMZ Choose menu “Forwarding→DMZ”, and then you can view and configure DMZ host in the screen (shown in Figure 4-68).The DMZ host feature allows one local host to be exposed to the Internet for a special-purpose service such as Internet gaming or videoconferencing. The modem router forwards packets of all services to the DMZ host. Any PC whose port is being forwarded must have its DHCP client function disabled and should have a new static IP Address assigned to it because its IP Address may be changed when using the DHCP function. Figure 4-68 To assign a computer or server to be a DMZ server: 1. Click the Enable button. 2. Enter the IP address of a local PC that is set to be DMZ host in the DMZ Host IP Address field. 3. Click the Save button. 4.13.4 UPnP Choose menu “Forwarding→UPnP”, and then you can view the information about UPnP in the screen (shown in Figure 4-69). The Universal Plug and Play (UPnP) feature allows the devices, 67
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide such as Internet computers, to access the local host resources or devices as needed. UPnP devices can be automatically discovered by the UPnP service application on the LAN. Figure 4-69  Current UPnP Status: UPnP can be enabled or disabled by clicking the Enable or Disable button. This feature is enabled by default.  Current UPnP Settings List: This table displays the current UPnP information. • App Description: The description about the application which initiates the UPnP request. • External Port: The port which the modem router opened for the application. • Protocol: The type of protocol which is opened. • Internal Port: The port which the modem router opened for local host. • IP Address: The IP address of the local host which initiates the UPnP request. • Status: Either Enabled or Disabled. "Enabled" means that the port is still active; otherwise, the port is inactive. Click the Enable button to enable UPnP. Click the Disable button to disable UPnP. Click the Refresh button to update the Current UPnP Settings List. 4.14 Parental Control Choose menu “Parental Control”, and you can configure the parental control in the screen as shown in Figure 4-70. The Parental Control function can be used to control the internet activities of the child, limit the child to access certain websites and restrict the time of surfing. 68
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-70  Enable Parental Control: Check the box if you want this function to take effect. This function is disabled by default.  MAC Address of Parental PC: In this field, enter the MAC address of the controlling PC, or you can make use of the Copy To Above button below.  MAC Address of Current PC: This field displays the MAC address of the PC that is managing this modem router. If the MAC Address of your adapter is registered, you can click the Copy To Above button to fill this address to the MAC Address of Parental PC field above.  Add URL: Here you can input the net addresses which the child is allowed to access. Click the Save button to save your settings. 69
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide 4.15 Firewall There are four submenus under the Firewall menu: Rule, LAN Host, WAN Host and Schedule. Click any of them, and you will be able to configure the corresponding function. 4.15.1 Rule Choose menu “Firewall” → “Rule”, and then you can view and set Access Control rules in the screen as shown in Figure 4-71. Figure 4-71  Enable Firewall: Select the check box to enable the Firewalll function, so the Default Filtering Rules can take effect.  Default Filtering Rules: Select your desired filtering rule and click the Save button to save the rule.  Description: Here displays the description of the rule and this name is unique.  LAN Host: Here displays the host selected in the corresponding rule.  WAN Host: Here displays the WAN host selected in the corresponding rule.  Schedule: Here displays the schedule selected in the corresponding rule.  Status: Here displays the status of the rule, enabled or not.  Edit: Here you can edit or delete an existing rule.  Add New: Click the Add New button to add a new rule entry.  Enable Selected: Click the Enable Selected button to enable the selected rules in the list. Click the Enable /Disable Selected button to enable or disable the selected rules in the list. 70
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Click the Delete Selected button to delete the selected entries in the table. The methods to add a new rule: 1. Click the Add New button and the next screen will pop up as shown in Figure 4-72. 2. Give a name (e.g. Rule_1) for the rule in the Description field. 3. Select a host from the LAN Host drop-down list or choose “Add LAN Host”. 4. Select a target from the WAN Host drop-sown list or choose “Add WAN Host”. 5. Select a schedule from the Schedule drop-down list or choose “Add Schedule”. 6. In the Action field, select Deny or Allow to deny or allow your entry. 7. In the Status field, select Enabled or Disabled to enable or disable your entry. 8. In the Direction field, select IN or OUT from the drop-down list for the direction. 9. In the Protocol field, here are four options, All, TCP, UDP, and ICMP. Select one of them from the drop-down list for the target. 10. Click the Save button. Figure 4-72 4.15.2 LAN Host Choose menu “Firewall” → “LAN Host”, and then you can view and set a Host list in the screen as shown in Figure 4-73. Figure 4-73  Description: Here displays the description of the host and this description is unique. 71
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Address Info: Here displays the information about the host. It can be IP or MAC.  Edit: To modify an existing entry. To add a new entry, please follow the steps below. 1. Click the Add New button. 2. In the Mode field, select IP Address or MAC Address.  If you select IP Address, please follow the steps below: 1) In Description field, create a unique description for the host (e.g. Host_1). 2) In IP Address field, enter the IP address.  If you select MAC Address, please follow the steps below: 1) In Description field, create a unique description for the host (e.g. Host_1). 2) In MAC Address field, enter the MAC address. 3. Click the Save button to complete the settings. Click the Delete Selected button to delete the selected entries in the table. 4.15.3 WAN Host Choose menu “Firewall” → “WAN Host”, and then you can view and set a Host list in the screen as shown in Figure 4-74. Figure 4-74  Description: Here displays the description about the WAN and this description is unique.  Details: The details can be IP address, port, or domain name.  Edit: To modify an existing entry. To add a new entry, please follow the steps below. 1. Click the Add New button. 2. In Mode field, select IP Address, MAC Address or URL Address. If you select IP Address, the screen shown is Figure 4-75. 72
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-75 1) In Description field, create a unique description for the host (e.g. Host_1). 2) In IP Address field, enter the IP address. If you select MAC Address, the screen shown is Figure 4-76. Figure 4-76 1) In Description field, create a unique description for the host (e.g. Host_1). 2) In MAC Address field, enter the MAC address. If you select URL Address, the screen shown is Figure 4-77. Figure 4-77 1) In Description field, create a unique description for the host (e.g. Host_1). 2) Enter the URL address in the Add URL Address field, and then click the Add button. The URL address will be shown in the Detail table. If you click the Delete button, the existing URL address in the Detail table can be deleted. 3. Click the Save button to complete the settings. 73
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide 4.15.4 Schedule Choose menu “Firewall” → “Schedule”, and then you can view and set a Schedule list in the next screen as shown in Figure 4-78. Figure 4-78  Description: Here displays the description of the schedule and this description is unique.  Edit: Here you can modify an existing schedule. To add a new schedule, follow the steps below: 1. Click Add New button and the next screen will pop-up as shown in Figure 4-79. 2. In Description field, create a unique description for the schedule (e.g. Schedule_1). 3. In Apply To field, select the day or days you need. 4. In time field, you can select all day-24 hours or you may enter the Start Time and End Time in the corresponding field. 5. Click Save to complete the settings. Click the Clear Schedule button to clear your settings in the table. Figure 4-79 Click the Delete Selected button to delete the selected entries in the table. 74
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide 4.16 IPv6 Firewall There are four submenus under the IPv6 Firewall menu: IPv6 Rule, IPv6 LAN Host, IPv6 WAN Host and IPv6 Schedule. Click any of them, and you will be able to configure the corresponding function. 4.16.1 IPv6 Rule Choose menu “IPv6 Firewall” → “IPv6 Rule”, and then you can view and set Access Control rules in the screen as shown in Figure 4-80. Figure 4-80  Enable IPv6 Firewall: Select the check box to enable the IPv6 Firewall function, so the Default Filtering Rules can take effect.  Description: Here displays the description of the IPv6 rule and this name is unique.  IPv6 LAN Host: Here displays the LAN host selected in the corresponding rule.  IPv6 WAN Host: Here displays the WAN host selected in the corresponding rule.  Schedule: Here displays the schedule selected in the corresponding rule.  Status: Here displays the status of the rule either enabled or disabled.  Edit: Here you can edit or delete an existing rule. To add a new IPv6 rule: 1. Click the Add New button, and you will see the screen as shown in Figure 4-81. 75
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-81 2. Give a name (e.g. Rule_1) for the rule in the Description field. 3. Select a host from the IPv6 LAN Host drop-down list or choose “Add IPv6 LAN Host”. 4. Select a target from the IPv6 WAN Host drop-sown list or choose “Add IPv6 WAN Host”. 5. Select a schedule from the IPv6 Schedule drop-down list or choose “Add IPv6 Schedule”. 6. In the Action field, select Deny or Allow to deny or allow your entry. 7. In the Status field, select Enabled or Disabled to enable or disable your entry. 8. In the Direction field, select IN or OUT from the drop-down list for the direction. 9. In the Protocol field, here are four options, All, TCP, UDP, and ICMPv6. Select one of them from the drop-down list for the target. 10. Click the Save button to save the settings. Click the Enable/ Disable Selected button to make selected entries enabled or disabled. Click the Delete Selected button to delete selected entries. 4.16.2 IPv6 LAN Host Choose menu “IPv6 Firewall” → “IPv6 LAN Host”, and then you can view and set a Host list in the screen as shown in Figure 4-82. Figure 4-82  Description: Here displays the description of the host and this description is unique.  IPv6 Address Info: Here displays the information about the host.  Edit: To modify an existing entry. 76
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide To add a new entry, please follow the steps below. 1. Click the Add New button, and you will see the screen as shown in Figure 4-83. Figure 4-83 2. Create a unique name for the host (e.g. Host_1) in the Description field. 3. Enter an IPv6 address in the IPv6 Address field. 4. Enter the prefix length of the IPv6 address in the Prefix Length field. 5. Click the Save button to save the settings. Click the Delete Selected button to delete selected entries. 4.16.3 IPv6 WAN Host Choose menu “IPv6 Firewall” → “IPv6 WAN Host”, and then you can view and set a Host list in the screen as shown in Figure 4-84. Figure 4-84  Description: Here displays the description about the WAN and this description is unique.  Details: The details can be IPv6 address, prefix length or port.  Edit: To modify an existing entry. To add a new entry, please follow the steps below. 1. Click the Add New button, and you will see the screen as shown in Figure 4-85. 77
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-85 2. Create a unique description for the host (e.g. Host_1) in the Description field. 3. Enter an IPv6 address in the IPv6 Address field. 4. Enter the prefix length of the IPv6 address in the Prefix Length field. 5. Click the Save button to save the settings. Click the Delete Selected button to delete selected entries. 4.16.4 IPv6 Schedule Choose menu “IPv6 Firewall” → “IPv6 Schedule”, and then you can view and set a Schedule list in the next screen as shown in Figure 4-86. Figure 4-86  Description: Here displays the description of the schedule and this description is unique.  Edit: Here you can modify an existing schedule. To add a new schedule, follow the steps below: 1. Click Add New button and you will see the screen as shown in Figure 4-87. 78
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-87 2. Create a unique description for the schedule (e.g. Schedule_1) in Description field. 3. Select the day or days you need in Apply To field. 4. In time field, you can select all day-24 hours or you may enter the Start Time and End Time in the corresponding field. 5. Click Save to save the settings. Click the Clear Schedule button to clear your settings in the table. Click the Delete Selected button to delete selected entries. 4.17 IPv6 Tunnel IPv6 tunnel is a kind of transition mechanism to enable IPv6-only hosts to reach IPv4 services and to allow isolated IPv6 hosts and networks to reach each-other over IPv4-only infrastructure before IPv6 completely supplants IPv4. It is a temporary solution for networks that do not support native dual-stack, where both IPv6 and IPv4 run independently. Choose menu “IPv6 Tunnel”, and you will see the screen as shown in Figure 4-88. Figure 4-88 79
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Enable: Check the box to enable IPv6 Tunnel function. It is disabled by default.  Mechanism: Select a type for IPv6 tunnel from the drop-down list. DS-Lite, 6RD and 6to4 are supported. 1) DS-Lite This type is used in the situation that your WAN connection is IPv6 while LAN connection is IPv4. Select DS-Lite, and you will see the screen as shown in Figure 4-89. Figure 4-89  WAN Connection: Select a WAN connection from the drop-down list. Only the connected WAN connections can be shown in the drop-down list.  Configuration Type: Select a configuration type for this tunnel. Auto means to obtain the Remote IPv6 Address automatically while Manual means you set it manually.  Remote IPv6 Address: Enter the IPv6 address of the remote node.  Note: In this type, there should not have any IPv4 WAN connections. If there are IPv4 WAN connections, the page will prompt you to delete all the IPv4 WAN connections. 2) 6RD This type is used in the situation that your WAN connection is IPv4 while LAN connection is IPv6. Select 6RD, and you will see the screen as shown in Figure 4-90. Figure 4-90  WAN Connection: Select a WAN connection from the drop-down list. Only the connected WAN connections can be shown in the drop-down list. 80
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Configuration Type: Select a configuration type for this tunnel. Auto means to obtain the following parameters automatically while Manual means you set them manually. If Auto is selected, only Dynamic IP connection can be selected from the drop-down list.  IPv4 Mask Length: The length of the selected WAN connection’s IPv4 mask.  6RD Prefix: The prefix of the 6RD tunnel.  6RD Prefix Length: The length of the 6RD prefix.  Border Relay IPv4 Address: The IPv4 address of the border relay router of 6RD tunnel.  Note: In this type, there should not have any IPv6 WAN connections. If there are IPv6 WAN connections, the page will prompt you to delete all the IPv6 WAN connections. 3) 6to4 This type is used in the situation that your WAN connection is IPv4 while LAN connection is IPv6. Select 6to4, and you will see the screen as shown in Figure 4-91. Figure 4-91  WAN Connection: Select a WAN connection from the drop-down list. Only the connected WAN connections can be shown in the drop-down list.  Note: In this type, there should not have any IPv6 WAN connections. If there are IPv6 WAN connections, the page will prompt you to delete all the IPv6 WAN connections. 4.18 Bandwidth Control Choose menu “Bandwidth Control”, and then you can configure the Upstream Bandwidth and Downstream Bandwidth in the next screen. The values you configure should be less than 1000000Kbps. For optimal control of the bandwidth, please select the right Line Type and ask your ISP for the total bandwidth of the egress and ingress. 81
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-92  Enable Bandwidth Control: Check this box so that the Bandwidth Control settings can take effect.  Line Type: Select the right type for you network connection. If you don’t know how to choose, please ask your ISP for the information.  Total Upstream Bandwidth - The upload speed through the WAN port.  Total Downstream Bandwidth - The download speed through the WAN port.  Description: This is the information about the rules such as address range.  Priority: Priority of Bandwidth Control rules. ‘1’ stands for the highest priority while ‘8’ stands for the lowest priority. The total Upstream/ Downstream Bandwidth is first allocated to guarantee all the Min Rate of Bandwidth Control rules. If there is any bandwidth left, it is first allocated to the rule with the highest priority, then to the rule with the second highest priority, and so on.  Upstream bandwidth: This field displays the max and mix upload bandwidth through the WAN port, the default is 0.  Downstream bandwidth: This field displays the max and mix download bandwidth through the WAN port, the default is 0.  Status: The status of this rule either Enabled or Disabled.  Edit: Click Edit to modify the rule. To add/modify a Bandwidth Control rule, follow the steps below. 1. Click Add New shown in Figure 4-92, you will see a new screen shown in Figure 4-93. 2. Enter the information as the screen shown below. 82
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-93 3. Click the Save button. Click the Enable/ Disable Selected button to make selected entries enabled or disabled. Click the Delete Selected button to delete selected entries. 4.19 IP&MAC Binding There are two submenus under the IP &MAC Binding menu: Binding Settings and ARP List. Click any of them, and you will be able to scan or configure the corresponding function. The detailed explanations for each submenu are provided below. 4.19.1 Binding Settings This page displays the IP & MAC Binding Setting table; you can operate it in accord with your desire (shown in Figure 4-94). Figure 4-94  MAC Address: The MAC address of the controlled computer in the LAN.  IP Address: The assigned IP address of the controlled computer in the LAN.  Bounding Status: Check this option to enable ARP binding for a specific device.  Edit: To modify or delete an existing entry. 83
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide When you want to add or modify an IP & MAC Binding entry, you can click the Add New button or Edit button, and then you will go to the next page. This page is used for adding or modifying an IP & MAC Binding entry (shown in Figure 4-95.) Figure 4-95 To add IP & MAC Binding entries, follow the steps below. 1. Click the Add New button as shown in Figure 4-94. 2. Enter the MAC Address and IP Address. 3. Select the Bind checkbox. 4. Click the Save button to save it. To modify or delete an existing entry, follow the steps below. 1. Find the desired entry in the table. 2. Click Edit as desired on the Edit column. Click the Enable/ Disable Selected button to make selected entries enabled or disabled. Click the Delete Selected button to delete selected entries. 4.19.2 ARP List To manage the computer, you could observe the computers in the LAN by checking the relationship of MAC address and IP address on the ARP list, and you could also configure the items on the ARP list. This page displays the ARP List; it shows all the existing IP & MAC Binding entries (shown in Figure 4-96). Figure 4-96  MAC Address: The MAC address of the controlled computer in the LAN.  IP Address: The assigned IP address of the controlled computer in the LAN.  Status: Indicates whether or not the MAC and IP addresses are bound.  Load: Load the item to the IP & MAC Binding list. 84
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Click the Load Selected button to load selected items to the IP & MAC Binding list. Click the Refresh button to refresh all items. 4.20 Dynamic DNS Choose menu “Dynamic DNS”, and you can configure the Dynamic DNS function. The modem router offers the DDNS (Dynamic Domain Name System) feature, which allows the hosting of a website, FTP server, or e-mail server with a fixed domain name (named by yourself) and a dynamic IP address, and then your friends can connect to your server by entering your domain name no matter what your IP address is. Before using this feature, you need to sign up for DDNS service providers such as www.dyndns.org. The Dynamic DNS client service provider will give you a password or key. Figure 4-97  Service Provider: This field displays the service provider of DDNS.  Domain Name: Enter the Domain name you received from dynamic DNS service provider.  Username & Password: Type the “User Name” and “Password” for your DDNS account.  Enable DDNS: Activate the DDNS function or not.  Login/ Logout: Login to or logout of the DDNS service. 4.21 Diagnostic Choose “Diagnostic”, you can view the test results for the connectivity of the physical layer and protocol layer for both LAN and WAN sides in the screen. Select the desired type and click the start button. 85
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-98 4.22 System Tools Choose menu “System Tools”, and you can see the submenus under the main menu: System Log, Time Settings, Manage Control, CWMP Settings, SNMP Settings, Backup & Restore, Factory Defaults, Firmware Upgrade, Reboot and Statistics. Click any of them, and you will be able to configure the corresponding function. The detailed explanations for each submenu are provided below. 4.22.1 System Log Choose menu “System Tools” → “System Log”, and then you can view the logs of the modem router. 86
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-99  Log Type: By selecting the log type, only logs of this type will be shown.  Log Level: By selecting the log level, only logs of this level will be shown.  Refresh: Refresh the page to show the latest log list.  Clear Log: All the logs will be deleted from the modem router permanently, not just from the page.  Save Log: Click to save all the logs in a txt file.  Log Settings: Click to set the logs in the screen (shown in Figure 4-100). Figure 4-100  Save Locally: If Save Locally is selected, events will be recorded in the local memory.  Minimum Level: Select the Minimum level in the drop-down list, for the Minimum Level, all logged events above or equal to the selected level will be displayed.  Save Remotely: If Save Remotely is selected, events will be sent to the specified IP address and UDP port of the remote system log server. Click the Save button to save your settings. 4.22.2 Time Settings Choose menu “System Tools” → “Time Settings”, and then you can configure the time on the following screen. 87
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-101  Time Zone: Select your local time zone from this pull down list.  Date: Enter your local date in MM/DD/YY into the right blanks.  Time: Enter your local time in HH/MM/SS into the right blanks.  NTP Server 1 / NTP Server 2: Enter the address or domain of the NTP Server 1 or NTP Server 2, and then the modem router will get the time from the NTP Server preferentially. In addition, the modem router has some common NTP Servers built in, so it can get time automatically once it connects the Internet. To set time manually: 1. Select your local time zone. 2. Enter the Date in Year/Month/Day format. 3. Enter the Time in Hour/Minute/Second format. 4. Click Save. To set time automatically: 1. Select your local time zone. 2. Enter the address or domain of the NTP Server 1 or NTP Server 2. 3. Click the Get GMT button to get system time from Internet if you have connected to the Internet. 4.22.3 Manage Control Choose “System Tools” → “Manage Control”, you can see the screen (shown in Figure 4-102) 88
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-102  Current User Status: This box displays the information about User Type, User Name, Host IP Address and Host MAC Address.  Account Management: Here you can set the account user information about New User Name and New Password.  Service Configuration: Here you can modify the port of the modem router’s web management interface and limit the hosts which can login this modem router’s web management interface.  ICMP(ping): If you select Remote, PCs in public network can ping the WAN address of the modem router. If you select Local, PCs in private network can ping the LAN address of the modem router. 4.22.4 CWMP Settings Choose “System Tools” → “CWMP Settings”, you can configure the CWMP function in the screen. The modem router offers CWMP feature. The function supports TR-069 protocol which collects information, diagnoses the devices and configures the devices automatically via ACS (Auto-Configuration Server). 89
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-103  CWMP: Select enable the CWMP function.  Inform: Enable or disable the function. If enabled, the information will be informed to ACS server periodically.  Inform Interval: Enter the interval time here.  ACS URL: Enter the website of ACS which is provided by your ISP.  ACS User Name/Password: Enter the User Name and password to login the ACS server.  Interface used by TR-069 client: Select the interface used by TR-069 client.  Display SOAP messages on serial console: Enable or disable this function.  Connection Request User Name/Password: Enter the User Name and Password that provided the ACS server to login the modem router.  Connection Request Path: Enter the path that connects to the ACS server.  Connection Request Port: Enter the port that connects to the ACS server.  Connection Request URL: Enter the URL that connects to the ACS server. 4.22.5 SNMP Settings Choose “System Tools”“SNMP Settings”, you can see the SNMP-Configuration screen as shown below. SNMP (Simple Network Management Protocol) has been widely applied in the computer networks currently, which is used for ensuring the transmission of the management information between any two nodes. In this way, network administrators can easily search and modify the information on any node on the network. Meanwhile, they can locate faults promptly and implement the fault diagnosis, capacity planning and report generating. 90
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-104 An SNMP Agent is an application running on the modem router that performs the operational role of receiving and processing SNMP messages, sending responses to the SNMP manager, and sending traps when an event occurs. So a router contains SNMP "agent" software can be monitored and/or controlled by SNMP Manager using SNMP messages. 4.22.6 Backup & Restore Choose menu “System Tools” → “Backup & Restore”, and then you can save the current configuration of the modem router as a backup file and restore the configuration via a backup file as shown in Figure 4-105. Figure 4-105  Click the Backup button to save all configuration settings as a backup file in your local computer.  To upgrade the modem router 's configuration, follow these instructions. • Click the Browse button to find the configuration file which you want to restore. • Click the Restore button to update the configuration with the file whose path is the one you have input or selected in the blank.  Note: The current configuration will be covered with the uploading configuration file. Wrong process will lead the device unmanaged. The restoring process lasts for 20 seconds and the modem router will restart automatically then. Keep the power of the modem router on during the process, in case of any damage. 4.22.7 Factory Defaults Choose menu “System Tools → Factory Defaults”, and then and you can restore the configurations of the modem router to factory defaults on the following screen 91
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-106 Click the Restore button to reset all configuration settings to their default values. • The default User Name: admin • The default Password: admin • The default Subnet Mask: 255.255.255.0  Note: All changed settings will be lost when defaults are restored. 4.22.8 Firmware Upgrade Choose menu “System Tools → Firmware Upgrade”, and then you can update the latest version of firmware for the modem router on the following screen. Figure 4-107  Firmware Version: Displays the current firmware version.  Hardware Version: Displays the current hardware version. The hardware version of the upgrade file must accord with the modem router’s current hardware version. To upgrade the modem router's firmware, follow these instructions below: 1) Download a most recent firmware upgrade file from our website (www.tp-link.com). 2) Enter or select the path name where you save the downloaded file on the computer into the Firmware File Path blank. 3) Click the Upgrade button. 4) The modem router will reboot while the upgrading has been finished. 92
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide  Note: 1) New firmware versions are posted at http://www.tp-link.com and can be downloaded for free. There is no need to upgrade the firmware unless the new firmware has a new feature you want to use. However, when experiencing problems caused by the modem router rather than the configuration, you can try to upgrade the firmware. 2) When you upgrade the modem router's firmware, you may lose its current configurations, so before upgrading the firmware please write down some of your customized settings to avoid losing important settings. 3) Do not turn off the modem router or press the Reset button while the firmware is being upgraded. Loss of power during the upgrade could damage the modem router. 4) The firmware version must correspond to the hardware. 5) The upgrade process takes a few moments and the modem router restarts automatically when the upgrade is complete. 4.22.9 Reboot Choose menu “System Tools” → “Reboot”, and then you can click the Reboot button to reboot the modem router via the next screen. Figure 4-108 Some settings of the modem router will take effect only after rebooting, which include • Change the LAN IP Address (system will reboot automatically). • Change the DHCP Settings. • Change the Wireless configurations. • Change the Web Management Port. • Upgrade the firmware of the modem router (system will reboot automatically). • Restore the modem router's settings to factory defaults (system will reboot automatically). • Update the configuration with the file (system will reboot automatically. 4.22.10 Statistics Choose menu “System Tools” → “Statistics”, and then you can view the statistics of the Modem router, including total traffic and current traffic of the last Packets Statistic Interval. 93
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Figure 4-109  Traffic Statistics: Enable or Disable. The default value is disabled. To enable it, click the Enable. If it is disabled, the function of DoS protection in Security settings will be disabled.  Statistics Interval (5-60): The default value is 10. Select a value between 5 and 60 seconds in the drop-down list. The Packets Statistic interval indicates the time section of the packets statistic. Click Reset All to reset the values of all the entries to zero. Click Delete All to delete all entries in the table. Click the Refresh button to refresh immediately. Statistics Table: IP/MAC Address The IP and MAC address are displayed with related statistics. Total Packets The total number of packets received and transmitted by the modem router. Bytes The total number of bytes received and transmitted by the modem router. Current Packets The total number of packets received and transmitted in the last Packets Statistic interval seconds. Bytes The total number of bytes received and transmitted in the last Packets Statistic interval seconds. ICMP Tx The number of the ICMP packets transmitted to WAN per second at the specified Packets Statistics interval. It is shown like “current transmitting rate / Max transmitting rate”. UDP Tx The number of UDP packets transmitted to the WAN per second at the specified Packets Statistics interval. It is shown like “current transmitting rate / Max transmitting rate”. SYN Tx The number of TCP SYN packets transmitted to the WAN per second at the specified Packets Statistics interval. It is shown like “current transmitting rate / Max transmitting rate”. Operation Reset Reset the value of he entry to zero. 94
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Delete Delete the existing entry in the table. 4.23 Logout Choose “Logout”, and you will back to the login screen as shown in Figure 4-110. Figure 4-110 95
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Appendix A: Specifications General Standards and Protocols ANSI T1.413, ITU G.992.1, ITU G.992.2, ITU G.992.3, ITU G.992.5, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.3, IEEE 802.3u, TCP/IP, PPPoA, PPPoE, SNTP, HTTP, DHCP, ICMP, NAT Safety & Emission FCC, CE Ports Four 10/100/1000M Auto-Negotiation RJ45 ports（Auto MDI/MDIX) One RJ11 port One USB 2.0 port LEDs Power, ADSL, Internet, Wireless, WPS, 1,2,3,4(LAN), (USB on the back panel) Network Medium 10Base-T: UTP category 3, 4, 5 cable 100Base-TX: UTP category-5 1000Base-TX: UTP category-5 Max line length: 6.5Km Data Rates Downstream: Up to 24Mbps Upstream: Up to 1Mbps System Requirement Internet Explorer 5.0 or later, Netscape Navigator 6.0 or later Win 9x/ ME/ 2000/ XP/ Vista/ 7 Physical and Environment Working Temperature 0 ℃ ~ 4 0℃ Working Humidity 10% ~ 90% RH (non-condensing) Storage Temperature -40 ℃ ~ 7 0℃ Storage Humidity 5% ~ 90% RH (non-condensing) 96
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Appendix B: Troubleshooting T1. How do I restore my modem router’s configuration to its factory default settings? With the modem router powered on, press and hold the RESET button on the rear panel for 8 to 10 seconds before releasing it.  Note: Once the modem router is reset, the current configuration settings will be lost and you will need to re-configure the router. T2. What can I do if I don’t know or forget my password? 1) Restore the modem router’s configuration to its factory default settings. If you don’t know how to do that, please refer to T1. 2) Use the default user name and password: admin, admin. 3) Try to configure your modem router once again by following the instructions in 3.2 Quick Installation Guide. T3. What can I do if I cannot access the web-based configuration page? 1) Configure your computer’s IP Address. For Mac OS X a) Click the Apple icon on the upper left corner of the screen. b) Go to “System Preferences -> Network”. c) Select Airport on the left menu bar, and then click Advanced for wireless configuration; or select Ethernet for wired configuration. d) In the Con-figure IPv4 box under TCP/IP, select Using DHCP. e) Click Apply to save the settings. For Windows 7 a) Click “Start -> Control Panel -> Network and Internet -> View network status -> Change adapter settings”. b) Right-click Wireless Network Connection (or Local Area Connection), and then click Properties. c) Select Internet Protocol Version 4 (TCP/IPv4), and then click Properties. d) Select Obtain an IP address automatically and Obtain DNS server address automatically. Then click OK. For Windows XP a) Click “Start -> Control Panel -> Network and Internet Connections -> Network Connections”. b) Right-click Wireless Network Connection (or Local Area Connection), and then click Properties. c) Select Internet Protocol (TCP/IP), and then click Properties. 97
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide d) Select Obtain an IP address automatically and Obtain DNS server address automatically. Then click OK. For Windows 8 a) Move your mouse to the lower right corner and you will see Search icon in the Popups. b) Go to Apps, type Control Panel in the search box and press Enter. c) Click “Control Panel -> View network status and tasks -> Change adapter settings”. d) Right-click “Ethernet”, select Properties. Then double-click Internet Protocol Version 4 (TCP/IPv4). e) Select Obtain an IP address automatically, choose Obtain DNS server address automatically and then click OK. 2) Configure your IE browser Open your IE browser, click Tools tab and you will see the following screen. Click Internet Options Click OK Select Never dial a connection 98
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Now, try to log on to the Web-based configuration page again after the above settings have been configured. If you still cannot access the configuration page, please restore your modem router’s factory default settings and reconfigure your modem router following the instructions in 3.2 Quick Installation Guide. Please contact our Technical Support if the problem still exists. T4. What can I do if I cannot access the Internet? 1) Check to see if all the connectors are connected well, including the telephone line, Ethernet cables and power adapter. 2) Check to see if you can log on to the web management page of the modem router. If you can, try the following steps. If you cannot, please set your computer referring to T3 then try to see if you can access the Internet. If the problem persists, please go to the next step. 3) Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and password are correct. If there are any mistakes, please correct the settings and try again. 4) If you still cannot access the Internet, please restore your modem router to its factory default settings and reconfigure your modem router by following the instructions in 3.2 Quick Installation Guide. 5) Please feel free to contact our Technical Support if the problem still exists.  Note: For more details about Troubleshooting and Technical Support contact information, please log on to our Technical Support Website: http://www.tp-link.com/en/support 99
TD-W8970 300Mbps Wireless N Gigabit ADSL2+ Modem Router User Guide Appendix C: Technical Support Technical Support  For more troubleshooting help, go to: http://www.tp-link.com/en/support/faq  To download the latest Firmware, Driver, Utility and User Guide, go to: http://www.tp-link.com/en/support/download  For all other technical support, please contact us by using the following details: Global Tel: +86 755 2650 4400 Fee: Depending on rate of different carriers, IDD. E-mail: support@tp-link.com Service time: 24hrs, 7 days a week USA/Canada Toll Free: +1 866 225 8139 E-mail: support.usa@tp-link.com (USA) support.ca@tp-link.com (Canada) Service time: 24hrs, 7 days a week Turkey Tel: 0850 7244 488 (Turkish Service) Fee: Depending on rate of different carriers. E-mail: support.tr@tp-link.com Service time: 09:00 to 21:00, 7 days a week Ukraine Tel: 0800 505 508 Fee: Free for Landline; Mobile: Depending on rate of different carriers E-mail: support.ua@tp-link.com Service time: Monday to Friday, 10:00 to 22:00 Brazil Toll Free: 0800 608 9799 (Portuguese Service) E-mail: suporte.br@tp-link.com Service time: Monday to Friday, 09:00 to 20:00; Saturday, 09:00 to 15:00 Indonesia Tel: (+62) 021 6386 1936 Fee: Depending on rate of different carriers. E-mail: support.id@tp-link.com Service time: Monday to Friday, 09:00 to 18:00, *Except public holidays Australia/New Zealand Tel: NZ 0800 87 5465 (Toll Free) AU 1300 87 5465 (Depending on 1300 policy.) E-mail: support.au@tp-link.com (Australia) support.nz@tp-link.com (New Zealand) Service time: 24hrs, 7 days a week Germany/Austria Tel: +49 1805 875 465 (German Service) +49 1805 TPLINK +43 820 820 360 Fee: Landline from Germany: 0.14EUR/min. Landline from Austria: 0.20EUR/min. E-mail: support.de@tp-link.com Service time: Monday to Friday, 09:00 to 12:30 and 13:30 to 18:00. GMT+1 or GMT+2 (DST in Germany) *Except bank holidays in Hesse Singapore Tel: +65 6284 0493 Fee: Depending on rate of different carriers. E-mail: support.sg@tp-link.com Service time: 24hrs, 7 days a week UK Tel: +44 (0) 845 147 0017 Fee: Landline: 1p-10.5p/min, depending on the time of day. Mobile: 15p-40p/min, depending on your mobile network. E-mail: support.uk@tp-link.com Service time: 24hrs, 7 days a week Italy Tel: +39 023 051 9020 Fee: Depending on rate of different carriers. E-mail: support.it@tp-link.com Service time: Monday to Friday, 09:00 to 13:00; 14:00 to 18:00 Malaysia Toll Free: 1300 88 875 465 Email: support.my@tp-link.com Service time: 24hrs, 7 days a week Poland Tel: +48 (0) 801 080 618 +48 223 606 363 (if calls from mobile phone) Fee: Depending on rate of different carriers. E-mail: support.pl@tp-link.com Service time: Monday to Friday, 09:00 to 17:00. GMT+1 or GMT+2 (DST) France Tel: 0820 800 860 (French service) Fee: 0.118 EUR/min from France Email: support.fr@tp-link.com Service time: Monday to Friday, 09:00 to 18:00 *Except French Bank holidays Switzerland Tel: +41 (0) 848 800 998 (German Service) Fee: 4-8 Rp/min, depending on rate of different time. E-mail: support.ch@tp-link.com Service time: Monday to Friday, 09:00 to 12:30 and 13:30 to 18:00. GMT+1 or GMT+2 (DST) Russian Federation Tel: 8 (499) 754 5560 (Moscow NO.) 8 (800) 250 5560 (Toll-free within RF) E-mail: support.ru@tp-link.com Service time: From 09:00 to 21:00 (Moscow time) *Except weekends and holidays in RF 100

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