TRENDNET TEW734GR-GRU 300Mbps Wireless N Gigabit Router User Manual 1333754

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Cover Page
TRENDnet User’s Guide
TEW-734GR
User Guide
TRENDnet User’s Guide
Contents
Product Overview ...........................................................................1
Package Contents .......................................................................................................... 1
Features ......................................................................................................................... 1
Product Hardware Features........................................................................................... 2
Application Diagram ...................................................................................................... 4
Basic Router Setup ..........................................................................5
Creating a Home Network ............................................................................................. 5
Router Installation ......................................................................................................... 6
Connect additional wired devices to your network ..................................................... 11
Wireless Networking and Security ................................................. 12
Table of Contents
Access your router management page ........................................................................ 26
Change your router login password ............................................................................ 26
Set your router date and time ..................................................................................... 27
Manually configure your Internet connection............................................................. 27
Clone a MAC address ................................................................................................... 28
Change your router IP address .................................................................................... 29
Set up the DHCP server on your router ....................................................................... 29
Set up DHCP reservation ............................................................................................. 30
Enable/disable UPnP on your router ........................................................................... 31
Allow/deny VPN connections through your router ..................................................... 31
Allow/deny multicast streaming.................................................................................. 32
Identify your network on the Internet ........................................................................ 32
Allow remote access to your router management page ............................................. 33
How to choose the type of security for your wireless network................................... 12
Open a device on your network to the Internet .......................................................... 33
Secure your wireless network ..................................................................................... 13
DMZ ......................................................................................................................... 33
Connect wireless devices to your router ..................................................................... 15
Virtual Server .......................................................................................................... 34
Connect wireless devices using WPS ........................................................................... 15
Special Applications ................................................................................................ 35
Basic wireless settings ................................................................................................. 17
Change your router IP address .................................................................................... 37
Steps to improve wireless connectivity ....................................................................... 19
Add static routes to your router .................................................................................. 37
Advanced wireless settings.......................................................................................... 20
Enable dynamic routing on your router ...................................................................... 39
Access Control Filters .................................................................... 21
Router Maintenance & Monitoring ............................................... 40
Access control basics ................................................................................................... 21
Reset your router to factory defaults .......................................................................... 40
MAC address filters ................................................................................................. 21
Router Default Settings ............................................................................................... 40
Domain/URL Filters ................................................................................................. 22
Backup and restore your router configuration settings .............................................. 41
Protocol/IP filters .................................................................................................... 23
Upgrade your router firmware .................................................................................... 42
Firewall rules ........................................................................................................... 24
Restart your router ...................................................................................................... 43
Advanced Router Setup ................................................................. 26
Check connectivity using the router management page ............................................. 43
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Table of Contents
Check the router system information.......................................................................... 44
View your router log .................................................................................................... 45
Configure your router log ............................................................................................ 46
View your router packet statistics ............................................................................... 47
View wireless devices connected to your router ......................................................... 47
Capture packets using the router management page ................................................. 48
Enable SNMP on your router ....................................................................................... 48
Router Management Page Structure.............................................. 49
Technical Specifications................................................................. 50
Troubleshooting ............................................................................ 51
Appendix ...................................................................................... 52
© Copyright 2012 TRENDnet. All Rights Reserved.
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TEW-734GR
TRENDnet User’s Guide
Features
Product Overview
TRENDnet’s 300Mbps Wireless N Gigabit Router, model TEW-734GR, incorporates high
performance 300Mbps wireless n technology, Gigabit Ethernet ports, and energy saving
GREENwifi technology.
Gigabit Wide Area Network and Local Area Network ports transfer wired data fast.
Embedded GREENwifi technology reduces wireless radio power consumption by up to
50%.
Advanced Multiple Input Multiple Output (MIMO) antenna technology reduces wireless
dead spots. Wi-Fi Protected Setup (WPS) connects other WPS supported wireless
adapters at the touch of a button. The latest in wireless encryption and a secure firewall
protect your digital network. WMM® Quality of Service technology prioritizes gaming,
Internet calls, and video streams. LEDs on the front of the router convey device status.
TEW-734GR
Package Contents
In addition to your router, the package includes:
•
•
•
•
Muti-Language Quick Installation Guide
CD-ROM (Utility & User’s Guide)
Network cable (1.5m / 5ft)
Power adapter (5V DC, 2A)
•
•
•
•
•
•
•
•
•
•
•
•
•
•
4 x 10/100/1000Mbps Auto-MDIX LAN port
1 x 10/100Mbps WAN port (Internet)
1 x Wi-Fi Protected Setup (WPS) button
Wi-Fi compliant with IEEE 802.11n and IEEE 802.11b/g standards
Supports Cable/DSL modems with Dynamic IP, Static IP, PPPoE, PPTP and L2TP
High-speed data rates up to 300Mbps
Expansive coverage with MIMO technology
Advance wireless security of up to WPA2-RADIUS
2 x 2dBi detachable external antennas support high speed performance
Supports Wi-Fi Protected Setup (WPS) for easy connection
Universal Plug and Play (UPnP)
Provides additional security with Internet Access Control (MAC Address, Domain &
IP Filtering)
Easy management via Web browser and remote management
Coverage up to 100 meters (330ft.) indoor and 300meters (980ft.) outdoor
(depends on the environment)
*Requires included software utility. **Maximum wireless signal rates are referenced from IEEE
802.11 theoretical specifications. Actual data throughput and coverage will vary depending on
interference, network traffic, building materials and other conditions.
If any package contents are missing or damaged, please contact the retail store, online
retailer, or reseller/distributor that the item was purchased.
© Copyright 2012 TRENDnet. All Rights Reserved.
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TRENDnet User’s Guide
Product Hardware Features
Rear Panel View
•
Reset Button – Use an item such as a paperclip to push and hold this button for
15 seconds and release to reset your router to its factory defaults.
•
LAN Ports – Connect Ethernet cables (also called network cables) from your
router LAN ports and to your wired network devices.
•
WAN Port - Connect an Ethernet cable (also called network cable) from your
router WAN port and to your xDSL/Cable modem.
•
Power Port – Connect the included power adapter from your router power
port and to an available power outlet.
Note: Use only the adapter that came with your router.
•
On/Off Power Switch – Push your router On/Off push button power switch to
turn your router “On” (Inner position) or “Off” (Outer position).
•
Antennas – The antennas broadcasts wireless signals to allow your wireless
clients and wireless network devices to connect to your router.
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Front Panel View
•
Power - This LED indicator is solid green when your router is powered on.
Otherwise if this LED indicator is off, there is no power to your router.
•
Status - This LED indicator is blinking green when your router is ready and
working successfully. If this LED indicator is solid green on or off, your router is
not receiving power or not working properly.
•
WAN (Link/Activity) – This LED indicator is solid green when your router WAN
port is physically connected to the xDSL/Cable modem Ethernet port (also
called network port) successfully with an Ethernet cable (also called network
cable). The LED indicator will be blinking green while data is transmitted or
received through the WAN port of your router.
•
WLAN (Link/Activity) – This LED indicator is blinking green when the wireless is
“On” and functioning properly on your router. This LED indicator will be
blinking green rapidly while data is transmitted or received by your wireless
clients or wireless network devices connected to your router.
•
LAN 1-4 (Link/Activity) – These LED indicators are solid green when the LAN
ports are physically connected to your wired network devices successfully with
an Ethernet cable (also called network cable). These LED indicators will be
blinking green while data is transmitted or received through your router LAN
ports.
•
USB Port 2.0 Port – The USB 2.0 port allows you to connect USB printers and
storage devices to your network and share access to these devices to
computers on your network through the use of the included USB software
utility.
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Side Panel View
•
Application Diagram
WPS (Wi-Fi Protected Setup) – Push and hold this button for 3 seconds to
activate WPS. The button LED is blinking blue when WPS is activated.
The router is installed in the room where the xDSL/Cable modem (typically supplied by
your ISP “Internet Service Provider”) is located in order to physically connect an
Ethernet cable (also called network cable) from the router WAN port to the modem
network port which connects to the Internet. Wireless signals from the router are
broadcasted to allow wireless clients such as laptops with wireless capability to discover
and connect to the router providing wireless access to the local network and the
Internet. In addition, a USB printer is connected to the USB 2.0 port located on the front
of the router, allowing any wired or wireless computer connected to the this network
centralized access to the printer through the use of the included software utility.
© Copyright 2012 TRENDnet. All Rights Reserved.
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TRENDnet User’s Guide
Basic Router Setup
Creating a Home Network
2. Make sure that your modem is working. Your ISP can help you set up your modem
and verify that it’s working correctly.
3. Set up your router. See “How to setup your router” below.
What is a network?
A network is a group of computers or devices that can communicate with each other. A
home network of more than one computer or device also typically includes Internet
access, which requires a router.
A typical home network may include multiple computers, a media player/server, a
printer, a modem, and a router. A large home network may also have a switch,
additional routers, access points, and many Internet-capable media devices such as TVs,
game consoles, and web cameras.
•
Modem – Connects a computer or router to the Internet or ISP (Internet
Service Provider).
•
Router – Connects your wireless and wired network devices to each other and
to the modem.
•
Switch – Allows you to connect several wired network devices to your home
network. Your router has a built-in network switch (the LAN port 1-4). If you
have more wired network devices than available Ethernet ports on your router,
you will need an additional switch to add more wired connections.
4. To connect additional wired computers or wired network devices to your network,
see “Connect additional wired devices to your network” on page 11.
5. To set up wireless networking on your router, see “Wireless Networking and Security”
on page 12.
How to setup your router
The easiest way and fastest way to follow the included Quick Installation Guide or
continue to the next section “Router Installation” on page 6, and complete the
remaining sections of “Router Installation”.
Where to find more help
In addition to this User’s Guide, you can find help below:
•
http://www.trendnet.com/support
(documentation, downloads, FAQs, how to contact technical support)
•
Internet service to your home, provided by an ISP (Internet Service Provider)
•
Autorun CD (Quick Installation Guide)
How to set up a home network
1. For a network that includes Internet access, you’ll need:
•
•
•
Computers/devices with an Ethernet port (also called network port) or wireless
networking capabilities
A modem and Internet service to your home, provided by your ISP (modem
typically supplied by your ISP)
A router to connect your computers and devices and also connects to the
modem.
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Router Installation
Before you Install
It is recommended, that you verify your Internet connection type with your ISP (Internet
Service Provider) and ensure you have all the information for one of the following
connection types below before proceeding with the router installation.
1. Obtain IP Address Automatically (DHCP)
Host Name (Optional)
Clone Mac Address (Optional)
2. Fixed IP address
WAN IP Address: _____. _____._____._____
(e.g. 215.24.24.129)
WAN Subnet Mask: _____. _____._____._____
WAN Gateway IP Address: _____. _____._____._____
DNS Server Address 1: _____. _____._____._____
DNS Server Address 2: _____. _____._____._____
3. PPPoE to obtain IP automatically
User Name: _________
Password: ________________
Verify Password: ________________
4. PPPoE with a fixed IP address
User Name: _________
Password: ________________
Verify Password: ________________
IP Address: ____. _____._____._____ (e.g. 215.24.24.129)
5. PPTP or Russian PPTP
Type (Dynamic IP or Static IP )
My IP Address: _____. _____._____._____
(e.g. 215.24.24.129)
Subnet Mask:_____. _____._____._____
Gateway:_____. _____._____._____
Server IP: _____. _____._____._____
PPTP Account: ________________
PPTP Password: ________________
Retype Password: ________________
6. L2TP or Russia L2TP
Type (Dynamic IP or Static IP)
My IP Address: _____. _____._____._____
(e.g. 215.24.24.129)
Subnet Mask:_____. _____._____._____
Gateway:_____. _____._____._____
Server IP: _____. _____._____._____
L2TP Account: ________________
L2TP Password: ________________
Retype Password: ________________
7. Russia PPPoE
Type (Dynamic IP or Static IP)
User Name: _________
Password: ________________
Verify Password: ________________
IP Address: ____. _____._____._____ (e.g. 215.24.24.129)
© Copyright 2012 TRENDnet. All Rights Reserved.
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TEW-734GR
Hardware Installation
1. Verify that you have an Internet connection when connecting your computer directly
to the xDSL/Cable modem.
2. Turn off your xDSL/Cable modem.
3. Disconnect the Ethernet cable (also called network cable) from your xDSL/Cable
modem and your computer.
4. Connect one end of a network cable to your router WAN port. Connect the other end
of the network cable to your xDSL/Cable modem network port.
5. Connect one end of a network cable to one of your router LAN ports (1-4). Connect
the other end of the network cable to the computer Ethernet port (also called network
port).
6. Connect the included power adapter to your router Power Port and then to an
available power outlet. Push the On/Off Power Switch on your router to the “On” (inner)
position.
7. Turn on your xDSL/Cable modem.
8. Verify that the following front panel LED indicators on your router (Power is solid
green, Status is blinking green, WAN and WLAN (Wireless) are solid green, and the LAN
port for which your computer is connected is sold green.
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Setup Wizard
3. The Setup Wizard will automatically appear. Click Next.
1. Open your web browser (e.g. Internet Explorer, Firefox, Safari, Chrome, or Opera) and
go to http://192.168.10.1. Your router will prompt you for a user name and password.
Note: If the Setup Wizard does not automatically appear, click Wizard.
2. Next to Language, click the drop-down list to select your preferred language. Enter
the default user name and password and then click Login.
Default User Name: admin
Default Password: admin
4. Enter a new login password for your router and enter it again next to “Verify
Password” to confirm. This will change the password required to log into your router.
Click Next.
Note: Once you change the login password, it will be required every time you log into
your router.
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5. Select the Time Zone for your router and click Next.
7. Configure the settings based on information provided by your ISP (Internet Service
Provider). Follow the Wizard instructions to complete your configuration.
Note: Each Internet connection type may have different options.
6. Click Next at the Set LAN connection and DHCP Server window.
Note: If you are an advanced user, you can make LAN IP address interface and DHCP IP
address range changes here.
8. Wireless LAN: Select Enable for Wireless LAN.
Note: Selecting Disable will disable the wireless functionality of the router and will not
allow wireless clients to connect.
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9. SSID: Enter a unique SSID (Wireless Network Name). Choose something that you
would easily identify when searching for available wireless networks (using laptops,
smart phones, etc.) Click Next.
11. Wait for your router to reboot.
Note:
1. To protect your network from unauthorized access, it is recommended to enable
wireless encryption. See “Secure your wireless network” on page 13) for information on
configuring wireless security.
2. Once wireless security is enabled on your router, each wireless device connecting to
your router must be configured with the same wireless security type and key.
10. Click Restart and wait for your router to reboot.
© Copyright 2012 TRENDnet. All Rights Reserved.
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TEW-734GR
Connect additional wired devices to your network
You can connect an additional computer or device to your network by connecting one
end of an Ethernet cable (also called network cable) from your computer or device
Ethernet port (also called network port) to one of the available LAN ports labeled 1,2,3,4
on your router. Check the status of the LED indicators (1, 2, 3, or 4) on the front panel of
your router to ensure the physical cable connection from your computer or device.
Note: If you encounter issues connecting to your network, there may be a problem with
your computer or device network settings. Please ensure that your computer or device
network settings (also called TCP/IP settings) are configured to obtain IP address settings
automatically (also called dynamic IP address or DHCP) and to Obtain DNS Server
address settings automatically.
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Wireless Networking and Security
Below is brief comparison chart of the wireless security types and the recommended
configuration depending on which type you choose for your wireless network.
How to choose the type of security for your wireless network
There are a few different wireless security types supported in wireless networking
each having its own characteristics which may be more suitable for your wireless
network taking into consideration compatibility, performance, as well as the security
Security
Comparison
It is strongly recommended to enable wireless security to prevent unwanted users
from accessing your network and network resources (personal documents, media, etc.).
In general, it is recommended that you choose the security type with the highest
strength and performance supported by the wireless computers and devices in your
WPA
WPA2
Wireless Standard
IEEE 802.11a/b/g
IEEE 802.11a/b/g
IEEE 802.11a/b/g/n
Performance
Up to 54Mbps
Up to 54Mbps
Up to 450Mbps*
Strength
Low
Open System or
Shared Key,
HEX or ASCII,
Different key sizes
Medium
High
TKIP or AES,
Preshared Key or
RADIUS
TKIP or AES,
Preshared Key or
RADIUS
TKIP
Preshared Key
8-63 characters
AES
Preshared Key
8-63 characters
strength along with using older wireless networking hardware (also called legacy
hardware).
WEP
Additional
Options
Recommended
Configuration
Open System ASCII
13 characters
*Dependent on the maximum 802.11n data rate supported by the device (150Mbps,
300Mbps, or 450Mbps)
network. Please review the security types to determine which one you should use for
your network.
•
WEP: Legacy encryption method supported by most 802.11b/g
hardware. Older hardware may only support up to WEP encryption.
•
WPA: Legacy encryption method supported in most 802.11g hardware.
•
WPA2: Currently the most secure method of wireless security and required for
802.11n performance.
Note: Check the specifications of your wireless network adapters and wireless appliances
to verify the highest level of encryption supported.
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Secure your wireless network
Wireless > Security
If selecting WEP (Wired Equivalent Privacy), please review the WEP settings to configure
and click Apply to save the changes.
After you have determined which security type to use for your wireless network (see
“How to choose the security type for your wireless network” on page 12), you can set up
wireless security.
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Wireless, and click on Security.
3. Click on the Authentication Type drop-down list to select your wireless security type.
• WEP– Choose Open System or Shared Key.
Note: It is recommended to use Open System because it is known to be more secure
than Shared Key.
• Mode – Choose HEX or ASCII.
Note: It is recommended to use ASCII because of the much larger character set that
can be used to create the key.
• WEP Key – Choose the key length 64-bit or 128-bit.
Note: It is recommended to use 128-bit because it is more secure to use a key that
consists of more characters.
WEP Key Format
HEX
ASCII
Character set
0-9 & A-F, a-f only
alphanumeric (a,b,C,?,*, /,1,2, etc.)
64-bit key length
10 characters
5 characters
128-bit key length
26 characters
13 characters
• Key 1-4 – Choose a key index 1,2,3, or 4 and enter the key.
Note: The Key Index # must also match when configuring wireless devices to connect to
your wireless network.
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If selecting WPA or WPA2 (Wi-Fi Protected Access) PSK (Preshared Key), please review
the WPA or WPA2 PSK settings to configure and click Apply to save the changes.
Note: It is recommended to choose the specific security type WPA or WPA2, instead of
choosing WPA-AUTO.
For advanced users, if selecting WPA or WPA2 (Wi-Fi Protected Access) EAP (Extensible
Authentication Protocol, also called RADIUS, Remote Authentication Dial-In User
Service), please review the WPA or WPA2 EAP settings to configure and click Apply to
save the changes.
•
PSK/EAP– Choose PSK (Preshared Key) or EAP (Extensive Authentication
Protocol, also called RADIUS) Remote Authentication Dial-In User Service).
Note: It is recommended to use PSK because it is easier to setup and simply requires
you to create a passphrase compared to EAP which requires you to connect an
external RADIUS server and requires more configuration.
•
Cipher Type – Choose TKIP, AES, or Auto.
Note: For best the wireless performance and compatibility with wireless devices:
o When selecting WPA security, it is recommended to use TKIP.
o When selecting WPA2 security, it is recommended to use AES.
o It is recommended to configure the specific cipher type instead of
choosing Auto.
•
Passphrase – Enter the passphrase.
•
Confirmed Passphrase – Re-enter the passphrase.
•
RADIUS Server 1/2 - Configure the RADIUS server settings.
Note: RADIUS Server 2 is optional and can be configured as a backup if there are any
issues with RADIUS Server 1.
IP – Enter the IP address of the RADIUS server. (e.g. 192.168.10.250)
Port – Enter the port your RADIUS server is configured to use for
RADIUS authentication.
Note: It is recommended to use port 1812.
Note: 8-63 alphanumeric characters (a,b,C,?,*, /,1,2, etc.)
Shared Secret – Enter the shared secret used to authorize your router
with your RADIUS server.
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Connect wireless devices to your router
Connect wireless devices using WPS
There is a variety of wireless network devices that can connect to your wireless network
such as:
•
Gaming Consoles
•
Internet enabled TVs
•
Network media players
•
Smart Phones
•
Wireless Laptop computers
WPS (Wi-Fi Protected Setup) is a feature that makes it easy to connect devices to your
wireless network. If your wireless devices support WPS, you can use this feature to
easily add wireless devices to your network.
Note: You will not be able to use WPS if you set the SSID Broadcast setting to Disabled.
Each device may have its own software utility for searching and connecting to available
wireless networks, therefore, you must refer to the User’s Manual/Guide of your
wireless capable laptop/computer or wireless adapter to determine how to search and
connect to available wireless networks.
See the “Appendix” on page 52 for general information on connecting to a wireless
network.
There are two methods the WPS feature can easily connect your wireless devices to
your network.
•
•
PBC (Push Button Configuration) Method
Hardware Push Button - located physically on your router
WPS Software/Virtual Push Button - located in router management
page
PIN (Personal Identification Number) Method - located in router management
page
Note: Refer to your wireless device documentation for details on the operation of WPS.
PBC (Hardware Push Button)
To add a wireless device to your network, simply push the WPS button on the wireless
device you are connecting, then push and hold the WPS button located on your router
for 3 seconds and release it. A blue LED on your router WPS button will flash indicating
that the WPS setup process has been activated on your router. (See “Product Hardware
Features” on page 2)
For connecting additional WPS supported devices, repeat this process for each
additional device.
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PBC (Software/Virtual Push Button)
PIN (Personal Identification Number)
Wireless > WiFi Protected Setup
Wireless > WiFi Protected Setup
In addition to the hardware push button located physically on your router, the router
management page also has push button which is a software or virtual push button you
can click to activate WPS on your router.
If your wireless device has WPS PIN (typically an 8-digit code printed on the wireless
device product label or located in the wireless device wireless software utility), you can
use this method.
1. Log into your router management page (see “Access your router management page”
on page 26).
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Wireless, and click on WPS.
2. Click on Wireless, and click on WPS.
3. To add a wireless device to your network, simply the push the WPS button on the
wireless device you are connecting, then, in your router management page next to Push
Button Configuration, click Start PBC.
3. Next to Client PIN Number, enter the WPS PIN of the wireless device you are
connecting and click Start PIN.
Note: You may need to initiate the WPS PIN on your wireless device first when using this
method. Refer to your wireless device documentation for details on the operation of WPS.
4. You will receive a message counting down indicating the WPS process is activated on
your router.
5. You will receive a success message indicate that the wireless device successfully
connected using WPS.
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Basic wireless settings
Wireless > Basic
•
Auto Channel – Check the option to allow your router to automatically select
the best channel for wireless communication.
You can change the basic wireless network settings on your router such as the SSID (also
called wireless network name), 802.11 mode, channel, and channel width.
•
Channel – To manually set the channel, uncheck Auto Channel, then click the
drop-down list and select the channel for wireless communication.
1. Log into your router management page (see “Access your router management page”
on page 26).
•
802.11 Mode - Select the appropriate mode for your network.
2. Click on Wireless, and click on Basic.
3. Please review the additional wireless settings to configure and click Apply to save the
changes.
2.4GHz 802.11b/g/n mixed mode – Select this mode for the best
compatibility. This mode allows 802.11b, 11g, and 11n wireless
devices to connect your wireless network.
2.4GHz 802.11b/g mixed mode – This mode allows wireless devices to
connect to your wireless network at only 802.11b and 802.11g.
•
connect to your wireless network at only 802.11n.
Wireless –Enabled turns on the wireless networking on your router and
Disabled turns off wireless networking on your router.
2.4GHz 802.11n only mode – This mode allows wireless devices to
2.4GHz 802.11g only mode – This mode allows wireless to connect to
your wireless network at only 802.11g.
Note: It is recommended to leave the wireless setting to Enabled unless you do not
plan on connecting any wireless computers or devices to your network.
•
2.4GHz 802.11b only mode – This mode allows wireless devices to
connect your wireless network only at 802.11b.
SSID – The name of your wireless network. Identifies your wireless network
when connecting with wireless devices. Enter the wireless network name.
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Note: Please check the specifications on your wireless devices for the highest wireless
capability supported first before applying these settings. If you are unsure, it is
recommended that you keep the default setting for the best compatibility.
When applying the 802.11 mode setting, please keep in mind the following:
• Wireless devices that support 802.11n are backwards compatible and can
connect wirelessly at 802.11g or 802.11b.
• Connecting at 802.11b or 802.11g will limit the capability of your 802.11n
supported wireless devices from obtaining higher performance and data rates.
• Allowing 802.11b or 802.11g devices to connect to an 802.11n capable wireless
network may degrade the wireless network performance below the higher
performance and data rates of 802.11n.
• Wireless devices that only support 802.11b or 802.11g will not be able to
connect to a wireless network that is set to 802.11n only mode.
• Wireless devices that only support 802.11b will not be able to connect to a
wireless network that is set to 802.11g only mode.
•
•
SSID Broadcast – Enabled allows wireless devices to search and discover your
wireless network name (also called SSID) broadcasted by your router. Disabled
turns off the ability for wireless devices to find your network. It is still possible
for wireless devices to be configured to connect to your wireless network.
Note: Setting this option to Disabled, will disable WPS.
•
WMM – Wi-Fi Multimedia is QoS feature that improves quality of audio, video,
and voice applications by prioritizing wireless traffic. This feature requires the
wireless device to also support WMM. Click Enabled or Disabled to turn this
feature on or off on your router.
Channel Width – This setting only applies to wireless devices connecting at
802.11n. Select the appropriate channel width for your wireless network.
20 MHz – This mode operates using a single 20MHz channel for
wireless devices connecting at 802.11n. This setting may provide more
stability than Auto 20/40 MHz for connectivity in busy wireless
environments where there are several wireless networks in the area.
Auto 20/40 MHz – This mode can automatically switch between using
a single 20MHz channel or 40MHz (two 20MHz channels). When
40MHz is active, this mode is capable of providing higher performance
only if the wireless devices support the 40MHz channel width and if
there is no adjacent wireless interference.
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Steps to improve wireless connectivity
There are a number of factors that can impact the range of wireless devices. Follow
these tips to help improve your wireless connectivity:
8.
Make sure that your router is in a good location.
a.
For the widest coverage area, install your router near the center of your
home, and near the ceiling, if possible.
1.
Adjust your wireless devices so that the signal is traveling in a straight path,
rather than at an angle. The more material the signal has to pass through the
more signal you will lose.
b.
Avoid placing the router on or near metal objects (such as file cabinets and
metal furniture), reflective surfaces (such as glass or mirrors), and masonry
walls.
2.
Keep the number of obstructions to a minimum. Each obstruction can reduce
the range of a wireless device. Position the wireless devices in a manner that
will minimize the amount of obstructions between them.
c.
Any obstruction can weaken the wireless signal (even non-metallic objects),
so the fewer obstructions between the router and the wireless device, the
better.
3.
Building materials can have a large impact on your wireless signal. In an indoor
environment, try to position the wireless devices so that the signal passes
through less dense material such as dry wall. Dense materials like metal, solid
wood, glass or even furniture may block or degrade the signal.
d.
Place the router in a location away from other electronics, motors, and
fluorescent lighting.
e.
Many environmental variables can affect the router’s performance, so if
your wireless signal is weak, place the router in several locations and test
the signal strength to determine the ideal position.
4.
Antenna orientation can also have a large impact on your wireless signal. Use
the wireless adapter’s site survey tool to determine the best antenna
orientation for your wireless devices.
5.
Interference from devices that produce RF (radio frequency) noise can also
impact your signal. Position your wireless devices away from anything that
generates RF noise, such as microwaves, radios and baby monitors.
6.
Any device operating on the 2.4GHz frequency will cause interference. Devices
such as 2.4GHz cordless phones or other wireless remotes operating on the
2.4GHz frequency can potentially drop the wireless signal.
7.
Although the phone may not be in use, the base can still transmit wireless
signal. Move the phone’s base station as far away as possible from your
wireless devices.
If possible, upgrade wireless network interfaces (such as wireless cards in computers)
from older wireless standards to 802.11n. If a wirelessly networked device uses an older
standard, the performance of the entire wireless network may be slower. If you are still
experiencing low or no signal consider repositioning the wireless devices or installing
additional access points.
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Advanced wireless settings
•
Fragmentation Threshold – Fragmentation in wireless networks is the process
breaking down of data communication into smaller data packets in order to
improve data efficiency when transferring or receiving data between wireless
devices. The fragmentation threshold defines the maximum size of the data
packets that are broken down.
Default Value: 2346 (range: 1500~2346, even numbers only)
•
DTIM Interval – A DTIM (Delivery Traffic Indication Message) is an
informational message that is sent as part of a beacon by an access point (your
wireless router) to a wireless client (wireless device or connecting station) in
sleep mode to provide an alert that data is awaiting delivery. The DTIM Interval
(also called Data Beacon Rate) is the amount of time between DTIM
transmission included in part of a beacon.
Default Value: 1 (range: 1-255)
Wireless > Advanced
These settings are advanced options that can be configured to change the advanced
wireless functionality mechanisms of your router. It is recommended that these settings
remain set to their default values unless you are knowledgeable about the effects of
changing these values. It is possible to have undesirable wireless functionality from your
router if these settings are improperly modified. The general information regarding
these options is listed for reference only.
•
Beacon Interval – A beacon is a management frame used in wireless networks
that transmitted periodically to announce the presence and provide
information about a specific wireless network. The interval is the amount time
between each beacon transmission.
Default Value: 100 milliseconds (range: 25-1000)
•
RTS Threshold – In the RTS/CTS function in wireless networks, a wireless device
that needs to send data will need to send out a RTS (Request To Send) frame
first, and the destination wireless device will need to send a response called a
CTS (Clear to Send) frame. The RTS/CTS function is used to prevent wireless
data traffic collisions. The RTS Threshold defines the smallest data packet size
allowed to initiate the RTS/CTS function.
Default Value: 2346 (range: 256-2346)
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Access Control Filters
Access control basics
Access > Filter
MAC address filters
•
•
Name – Enter a name for the MAC address entry.
MAC Address – Enter the 12-digit MAC address. (e.g. 00-11-22-AA-BB-CC)
Note: You can check the Dynamic DHCP List for the MAC addresses of the devices on
your network, see “Set up the DHCP server on your router” on page 29 or refer to your
computer or device documentation to find the MAC address.
Access > Filter > MAC Filters
Every network device has a unique, 12-digit MAC (Media Access Control) address. Using
MAC filters, you can allow only known MAC addresses to connect your network and
deny all other unknown MAC addresses from connecting to your network.
Note: Denied MAC addresses will not be able to communicate to your wired or wireless
devices, connect to your router management page, or access the Internet.
1. Log into your router management page (see “Access your router management page”
on page 26).
Click Add to save the new MAC address entry to the MAC Table. After clicking Add, the
MAC address entry will appear in the list below. Repeat for each device.
2. Click on Access, click on Filter, and click on MAC Filters.
•
3. Add the MAC addresses to the MAC Table first before applying the MAC filter function.
Note: MAC filter can be configured to allow access to the listed MAC address and deny
all others unlisted or vice versa. The recommended function is to choose to only allow
access to the MAC addresses listed and deny all others unlisted because it is easier to
determine the MAC addresses of devices in your network then to determine which MAC
addresses you do not want to allow access.
Add – Saves a new MAC address entry.
To modify an existing MAC address entry, click on the entry in the MAC Table. When
selected, the entry will be highlighted.
•
Delete – Removes an existing MAC address entry.
•
Update – Modifies an existing MAC address entry.
•
Cancel – Discard changes to an existing MAC address entry.
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4. Review the MAC Filter options.
•
Disabled – disables MAC address filter.
•
Only Allow computers/devices with MAC addresses listed below to access the
local network (LAN/WLAN), web management, and the Internet.
•
Only Deny computers/devices with MAC addresses listed below to access the
local network (LAN/WLAN), web management, and the Internet
Note: Do not configure this setting until you have added the MAC addresses to the MAC
Table first. The recommended option is to only Allow access to the MAC addresses listed
and deny all others unlisted.
Domain/URL Filters
Access > Filter > Domain/URL Blocking
You may want to allow or block computers or devices on your network access to specific
websites (e.g. www.trendnet.com, etc.), also called domains or URLs (Uniform Resource
Locators). You may also enter a keyword (e.g instead of complete URL to generally allow
or block computers or devices access to websites that may contain the keyword in the
URL or on the web page.
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Access, click on Filter, and click on Domain/URL Blocking.
Click Apply to save the changes.
3. Review the Domain/URL blocking options.
•
Disabled – disables domain/URL blocking
•
Allow users to access all domains listed.
(Deny access to all other unlisted websites)
•
Deny users to access all domains listed.
(Allow access to all other unlisted websites)
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Click Apply to save the changes.
Protocol/IP filters
Access > Filter > Protocol/IP Filters
You may want to block computers or devices on your network access to specific ports
(used or required by a specific application) to the Internet.
1. Log into your router management page (see “Access your router management page”
on page 26).
4. Next to Domains List, enter the website/URL/domain (e.g.www.trendnet.com) or
keyword (e.g. trendnet) to allow or block access and click Add to add this to the domains
list. The entry will be listed below. Repeat for each additional website or keyword
added.
2. Click on Access, click on Filter, and click on Protocol/IP Filters.
To simplify configuration, there is a list of commonly used pre-defined protocol/IP filters
to modify otherwise, you can choose to manually add a new protocol/IP filter.
•
•
Cancel - Discard changes to the domains list.
Delete - Delete an existing website/URL/domain or keyword entry, click on the
entry in the Domains List. When selected, the entry will be highlighted. Click
Delete to remove it from the list.
3. Review the protocol/IP filter settings.
•
Enabled – Selecting Enabled turns on the protocol/IP filter and selecting
Disabled turns it off.
•
Name – Enter a name for the protocol/IP filter.
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•
Protocol – Select the protocol type to filter. TCP, UDP, or you can select * to
choose all protocol types.
•
Port – Enter the port number or port range numbers to block. (e.g. 80-80 or 2021).
•
IP Range – Enter the IP address or IP address range to apply the protocol/IP
filter. (e.g. 192.168.10.20-192.168.10.20 or 192.168.10.20-192.168.10.30).
You may want specify inbound or outbound access control to allow/deny sources (or
Internet IP addresses) to your network from the Internet or from computers or devices
on your network to the Internet. Firewall rules may allow for more granular control of
specific inbound and outbound access between your network and the Internet. It is
recommended that these settings remain set to default unless you are knowledgeable
about the effects of changing the firewall rule configuration. It is possible to have
undesirable functionality from your router if these settings are improperly modified.
Note: The filter will not be applied to IP addresses outside of the range specified.
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Access, click on Filter, and click on Firewall Rule.
3. In the list, there are two default rules specific which cannot be modified. One rule to
deny all access from the Internet to your network for security and the other to allow all
access from your network to the Internet. Any additional rules will take precedence over
the default rules.
•
Add – Saves a new protocol/IP filter.
To modify an existing protocol/IP filter, click on the entry in the protocol/IP filter list.
When selected, the entry will be highlighted.
•
Delete – Removes an existing protocol/IP filter.
•
Update – Modifies an existing protocol/IP filter.
•
Cancel – Discard changes to an existing protocol/IP filter.
Firewall rules
Access > Filter > Firewall Rule
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3. Review the firewall rule settings.
•
Enabled – Selecting Enabled turns on the firewall ruler and selecting Disabled
turns it off.
•
Name – Enter a name for the firewall rule.
•
Action – Select Allow will allow access and selecting Deny will block or deny
access.
•
Source – Configure the source information for the firewall rule.
Interface - Click the drop-down list and select LAN (your network) or
WAN (Internet) depending on where the traffic will be coming from.
IP Range Start – Changes the starting address for the firewall rule to
apply (e.g. 192.168.1.20)
•
•
Add – Saves a new firewall rule.
IP Range End – Changes the last address for the firewall rule to apply
(e.g. 192.168.1.30)
•
Update – Modifies an existing firewall rule.
•
Delete – Removes an existing firewall rule.
Note: The IP Range Start and End specify the range of IP addresses
that the firewall rule will apply. Both fields need to be completed so
use the same value to specify a single IP address.
•
New - Saves a new firewall rule.
•
•
Cancel – Discard changes to an existing firewall rule.
•
Priority Up – Moves an existing firewall rule one step higher in priority.
•
Priority Down – Moves an existing firewall rule one step below in priority.
•
Update Priority – Save updated changes to priority.
Destination – Configure the destination information for the firewall rule.
Interface - Click the drop-down list and select LAN (your network) or
WAN (Internet) depending on where the traffic will be coming from.
IP Range Start – Changes the starting address for the firewall rule to
apply (e.g. 192.168.10.20)
IP Range End – Changes the last address for the firewall rule to apply
(e.g. 192.168.10.30)
Note: Top position in the list is the highest priority, bottom position in the list is
the lowest priority.
Note: The IP Range Start and End specify the range of IP addresses that the
firewall rule will apply. Both fields need to be completed so use the same
value to specify a single IP address.
Protocol – Select the protocol type to filter. TCP, UDP, ICMP, or you
can select * to choose all protocol types. Below, enter the port
number or range of port numbers to apply the firewall rule. (e.g. 80-80
or 20-21). For all ports, use the port range 1 - 65534.
To modify an existing firewall rule, click on the rule in the firewall rules list. When
selected, the entry will be highlighted.
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Advanced Router Setup
Change your router login password
Main > Password
Access your router management page
Note: Your router management page http://192.168.10.1 is accessed through the use of
your Internet web browser (e.g. Internet Explorer, Firefox, Chrome, Safari, Opera) and
will be referenced frequently in this User’s Guide.
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Main, and click on Password.
1. Open your web browser (e.g. Internet Explorer, Firefox, Safari, Chrome, or Opera) and
go to http://192.168.10.1. Your router will prompt you for a user name and password.
3. Under the Administrator section, in the New Password field, enter the new password,
and in the Confirm Password field, retype the new password again to confirm.
4. To save changes, click Apply.
2. Next to Language, click the drop-down list to select your preferred language. Enter
the default user name and password and then click Login.
Default User Name: admin
Default Password: admin
Note: If you change the router login password, you will need to access the router
management page using the User Name “admin” and the new password instead of the
default password “admin”.
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User (Optional): The User account is an additional account used for viewing the settings
on the router management page only. Accessing the router management page using the
User account will restrict access to viewing only and will not allow any settings to be
changed.
5. You can verify the time/date settings next to Local Time at the top of the page. Local
Time displays the current date and time set on your router.
Default User Name: user
Default Password: user
Set your router date and time
Main > Time
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Main, and click on Time.
3. Next to Time Zone, click the drop-down list to select your Time Zone.
4. Next to Synchronize the clock with, you can choose one of the following options:
Manually configure your Internet connection
•
•
Manual – Set your router date and time manually in the Set Time section. To
save changes, click Apply.
Note: Time is specified in 24-hour format.
OR
Automatic – Set your router date and time to synchronize with an NTP
(Network Time Protocol) server address (e.g. pool.ntp.org). Enter the NTP
server address next to Default NTP server, (e.g. pool.ntp.org). Next to Daylight
Saving, set the annual range when daylight saving is activated. To save changes,
click Apply.
Note: NTP servers are used for computers and other network devices to synchronize
time across network.
Main > WAN
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Main, and click on WAN.
3. In the Connection Type drop-down list, click the type of Internet connection provided
by your ISP (Internet Service Provider).
4. Complete the fields required by your ISP.
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5. Complete the optional settings only if required by your ISP.
6. To save changes, click Apply.
Note: For many ISPs that provide dynamic IP addresses automatically, typically, the
stored MAC address in the modem is reset each time you restart the modem. If you are
installing this router for the first time, turn your modem before connecting the router to
your modem. To clear your modem stored MAC address, typically the procedure is to
disconnect power from the modem for approximately one minute, then reconnect the
power. For more details on this procedure, refer to your modem’s User Guide/Manual or
contact your ISP.
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Main, and click on WAN.
3. Under your Internet connection settings, find the MAC Address section shown below.
Note: If you are unsure which Internet connection type you are using, please contact
your ISP (Internet Service Provider).Note: If your ISP requires a host name to be specified,
you can specify it under Main > LAN & DHCP Server, in the Host Name field. To save
changes, click Apply at bottom of the page.
4. Click either Clone MAC Address to clone the MAC address of the computer you are
currently using or manually enter the 12-digit MAC address of your old router.
5. To save changes, click Apply.
Clone a MAC address
Main > WAN
On any home network, each network device has a unique MAC (Media Access Control)
address. Some ISPs (Internet Service Providers) register the MAC address of the device
(usually a router or a computer) connected directly to the modem. If your computer
MAC address is already registered with your ISP and to prevent the re-provisioning and
registration process of a new MAC address with your ISP, then you can clone the
address (assign the registered MAC address of your previous device to your new router).
If you want to use the MAC address from the previous device (computer or old router
that directly connected to the modem, you should first determine the MAC address of
the device or computer and manually enter it into your router using the clone MAC
address feature.
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Change your router IP address
4. To save changes, click Apply.
Main > LAN & DHCP Server
In most cases, you do not need to change your router IP address settings. Typically, the
router IP address settings only needs to be changed, if you plan to use another router in
your network with the same IP address settings, if you are connecting your router to an
existing network that is already using the IP address settings your router is using, or if
you are experiencing problems establishing VPN connections to your office network
through your router.
Note: If you are not encountering any issues or are not faced with one of the cases
described above or similar, it is recommended to keep your router IP address settings as
default.
Note: You will need to access your router management page using your new router IP
address to access the router management page. (e.g Instead of using the default
http://192.168.10.1 using your new router IP address will use the following format using
your new router IP address http://(new.router.ipaddress.here) to access your router
management page.
Set up the DHCP server on your router
Main > LAN & DHCP Server
Default Router IP Address: 192.168.10.1
Default Router Network: 192.168.10.0 / 255.255.255.0
1. Log into your router management page (see “Access your router management page”
on page 26).
Your router can be used as a DHCP (Dynamic Host Configuration Protocol) server to
automatically assign an IP address to each computer or device on your network. The
DHCP server is enabled by default on your router. If you already have a DHCP server on
your network, or if you do not want to use your router as a DHCP server, you can disable
this setting. It is recommended to leave this setting enabled.
2. Click on Main, and click on LAN & DHCP Server.
1. Log into your router management page (see “Access your router management page”
on page 26).
3. Enter the router IP address settings.
2. Click on Main, and click on LAN & DHCP Server.
3. Review the DHCP Server settings.
•
•
•
•
IP Address – Enter the new router IP address.
(e.g. 192.168.200.1)
Subnet Mask – Enter the new router subnet mask.
(e.g. 255.255.255.0)
Note: The DHCP address range will change automatically to your new router IP
address settings so you do not have to change the DHCP address range manually to
match your new router IP address settings.
•
DHCP Server – Enable or Disable the DHCP server.
Start IP – Changes the starting address for the DHCP server range. (e.g.
192.168.10.20)
End IP – Changes the last address for the DHCP server range. (e.g.
192.168.10.30)
Note: The Start IP and End IP specify the range of IP addresses to automatically
assign to computers or devices on your network.
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•
•
Domain Name (Optional) – Specifies a domain name to assign to computers or
devices. (e.g. trendnet.com)
Lease Time – Click the drop-down list to select the lease time.
Note: The DHCP lease time is the amount of time a computer or device can keep an
IP address assigned by the DHCP server. When the lease time expires, the computer
or device will renew the IP address lease with the DHCP server, otherwise, if there is
no attempt to renew the lease, the DHCP server will reallocate the IP address to be
assigned to another computer or device.
Set up DHCP reservation
Main > LAN & DHCP Server
DHCP (Dynamic Host Configuration Protocol) reservation (also called Static DHCP) allows
your router to assign a fixed IP address from the DHCP server IP address range to a
specific device on your network. Assigning a fixed IP address can allow you to easily
keep track of the IP addresses used on your network by your computers or devices for
future reference or configuration such as virtual server (also called port forwarding, see
“Virtual Server” on page 34) or special applications (also called port triggering, see
“Special Applications” on page 35).
4. To save changes, click Apply.
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Main, and click on LAN & DHCP Server.
3. Review the DHCP reservation settings.
Dynamic DHCP List – You can view the list of active lease entries for computers or
devices that have been assigned IP addresses automatically from the DHCP server on
your router.
•
•
•
Static DHCP– Enable or Disable the DHCP reservation feature.
Name – Enter a name for the reservation.
IP Address – Enter the IP address to assign to the reservation. (e.g.
192.168.10.101)
Note: You cannot assign IP addresses outside of the DHCP range. The IP address is
required to be within the DHCP IP address range (Start IP & End IP).
•
MAC Address – Enter the MAC (Media Access Control) address of the computer
or network device to assign to the reservation. (e.g. 00:11:22:AA:BB:CC)
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•
Add - Saves the
reservation.
default to allow specific applications required by your computers or devices to allow
connections through your router as they are needed.
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Management, and click on Remote Management.
3. Next to UPnP, click Enabled or Disabled to turn the feature on or off on your router.
Static DHCP List – You can view the list of reservations for computers or devices that
have been created in this list.
Note: It is recommended to leave this setting enabled, otherwise, you may encounter
issues with applications that utilize UPnP in order allow the required communication
between your computers or devices and the Internet.
4. To save changes, click Apply.
To modify an existing reservation, click on the entry in the Static DHCP list. When
selected, the entry will be highlighted.
Allow/deny VPN connections through your router
Management > Remote Management
•
•
•
Update – Saves changes to an existing reservation.
Delete – Removes an existing reservation.
Cancel – Discards changes to existing reservation.
Enable/disable UPnP on your router
VPN (Virtual Private) Network) is a network that uses a public network, such as the
Internet, to provide secure communications between a remote computer or network
and another network. Some offices often provide VPN access to their networks to
enable employees to work their remote office/home office, or while traveling.
If your office or place of work has allowed and authorized access for you to access their
network through VPN, the default VPN settings in your router have been configured to
pass through the most common types of VPN protocols, which typically does not require
any additional configuration changes.
Management > Remote Management
UPnP (Universal Plug and Play) allows devices connected to a network to discover each
other and automatically open the connections or services for specific applications (e.g.
instant messenger, online gaming applications, etc.) UPnP is enabled on your router by
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Management, and click on Remote Management.
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3. Next to PPTP, L2TP, or IPsec (depending the VPN protocol your corporation requires)
click Enabled or Disabled to turn the VPN pass through feature on or off on your router.
Note: It is recommended to leave these settings enabled.
4. To save changes, click Apply.
Identify your network on the Internet
Main > Dynamic DNS
If you want to remotely access computers or devices on your network attached to your
router, you will need to be able to identify your network on the Internet. The DDNS
(Dynamic DNS) feature allows you to identify your network on the Internet even if your
Internet IP address changes as the DDNS service providers allow you to create a domain
name you can use to easily identify your network on the Internet.
Note: First, you will need to sign up for one of the DDNS service providers listed in the
Server Address drop-down list.
Allow/deny multicast streaming
Management > Remote Management
In some cases, applications require multicast communication (also called IP multicast
which is the delivery of information to a specific group of computers or devices in a
single transmission) typically used in media streaming applications. Multicast streaming
is enabled by default on your router to allow applications that require multicast
communication through your router which typically does not require and additional
configuration changes.
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Management, and click on Remote Management.
3. Next to Multicast Stream, click Enabled or Disabled to turn the feature on or off on
your router.
1. Sign up for one of the DDNS available service providers list under Server Address. (e.g.
dyndns.com, no-ip.com, etc.)
2. Log into your router management page (see “Access your router management page”
on page 26).
3. Click on Main and click on Dynamic DNS.
4. Next to DDNS, click Enabled.
5. In the Server Address drop-down list, select the provider you selected, and enter your
information in the fields.
6. To save changes, click Apply.
Note: It is recommended to leave this setting enabled.
4. To save changes, click Apply.
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Allow remote access to your router management page
Open a device on your network to the Internet
Management > Remote Management
You may want to make changes to your router from a remote location such at your
office or another location while away from your home.
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Management, and click on Remote Management.
3. Under the HTTP section, click Enabled.
•
•
Port– It is recommended to leave this setting as 8080.
Note: If you have configured port 8080 for another configuration section such
as virtual server or special application, please change the port to use.
(Recommended port range 1024-65534)
Remote IP Range – It is recommended to leave this setting as *, to allow
remote access from anywhere on the Internet.
Note: You can enter a specific range of Internet IP addresses that are allowed to
access your router management page, all others will be denied.
DMZ
Access > DMZ
You may want to expose a specific computer or device on your network to the Internet
to allow anyone to access it. Your router includes the DMZ (demilitarized zone) feature
that makes all the ports and services available on the WAN/Internet side of the router
and forwards them to a single IP address (computer or network device) on your network.
The DMZ feature is an easy way of allowing access from the Internet however, it is also
very insecure method.
It is strongly recommended to use virtual server (also called port forwarding, see
“Virtual Server” on page 34) instead, to allow access to your computers or network
devices from the Internet.
1. Make sure to configure your computer or network device to use a static IP address or
you can use the DHCP reservation feature (see “Set up DHCP reservation” on page 30).
2. Log into your router management page (see “Access your router management page”
on page 26).
3. Click on Access, and click on DMZ.
4. Next to DMZ Enable, click Enabled.
5. Next to DMZ Host IP, enter the IP address you assigned to the computer or network
device to expose to the Internet.
4. To save changes, click Apply.
6. To save changes, click Apply.
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Virtual Server
Access > Virtual Server
Virtual Server (also called port forwarding) allows you to define specific ports (used or
required by a specific application) and forward them to a single IP address (a computer
or device) on your network. Using this feature is more secure compared to using DMZ
(see “DMZ” on page 33) in which DMZ forwards all ports instead of only specific ports
used by an application. An example would be forwarding a port to an network/IP
camera (typically on TRENDnet IP cameras use HTTP TCP port 80 for remote access web
requests) on your network for to allow remote access to it.
1. Log into your router management page (see “Access your router management page”
on page 26).
3. Review the virtual server settings.
•
Enabled – Selecting Enabled turns on the virtual server and selecting Disabled
turns off the virtual server.
•
Name – Enter a name for the virtual server.
•
Protocol – Select the protocol required for your device. TCP, UDP, or you can
select Both to choose both TCP & UDP.
2. Click on Access, and click on Virtual Server.
Note: Please refer to the device documentation to determine which ports and
protocols are required.
•
Private Port – Enter the port number required by your device.
•
Public Port – Enter the port number used to access the device from the
Internet.
Note: The Public Port can be assigned a different port number than the Private Port
(also known as port redirection), however it is recommended to use the same port
number for both settings. Please refer to the device documentation to determine
which ports and protocols are required.
•
To simplify configuration, there is a list of commonly used pre-defined virtual server
entries to modify, otherwise, you can choose to manually add a new virtual server.
LAN Server – Enter the IP address of the device to forward the port. (e.g.
192.168.10.101).
Note: You should assign a static IP address to the device or use DHCP reservation to
ensure the IP address of the device does not change.
•
Add – Saves a new virtual server entry.
•
Delete – Removes an existing virtual server.
•
Update – Modifies an existing virtual server.
•
Cancel – Discard changes to an existing virtual server.
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6. Click Enabled to turn on this virtual server.
Example: To forward TCP port 80 to your network/IP camera
1. Make sure to configure your network/IP camera to use a static IP address or you can
use the DHCP reservation feature (see “Set up DHCP reservation” on page 30).
Note: You may need to reference your camera documentation on configuring a static IP
address.
2. Log into your router management page (see “Access your router management page”
on page 26).
3. Click on Access, and click on Virtual Server.
7. Next to Name, you can enter another name for the virtual server, otherwise, leave
the default name.
8. Next to Protocol, make sure TCP is selected in the drop-down list.
9. The Private Port and Public Port, make sure port number 80 is configured for both
settings.
10. Next to LAN Server, enter the IP address assigned to the camera. (e.g.
192.168.10.101)
11. To save the changes, click Update.
4. In the list below, click the pre-defined virtual server entry named Virtual Server HTTP.
Special Applications
Note: The selected item will be highlighted in yellow when selected.
5. The fields will be populated with the selected pre-defined virtual server entry.
Access > Special AP
Special applications (also called port triggering) is typically used for online gaming
applications or communication applications that require a range of ports or several
ports to be dynamically opened on request to a device on your network. The router will
wait for a request on a specific port or range of ports (or trigger port/port range) from a
device on your network and once a request is detected by your router, the router will
forward a single port or multiple ports (or incoming port/port range) to the device on
your network. This feature is not typically used as most devices and routers currently
use UPnP (Universal Plug and Play) to automatically configure your router to allow
access for applications. See “Enable/disable UPnP on your router” on page 31.
Note: Please refer to the device documentation to determine if your device supports
UPnP first, before configuring this feature.
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1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Access, and click on Special AP.
Protocol – Select the protocol requested by the device. TCP, UDP, or you
can select Both to choose both TCP and UDP.
Port Range – Enter the ports or port range requested by the device.
(e.g. 554-554 or 6112-6112).
Note: Please refer to the device documentation to determine which ports and protocols
are required.
•
Incoming – Port(s) forwarded to the device.
Protocol – Select the protocol to be forwarded to the device. TCP,
UDP, or you can select Both to choose both TCP and UDP.
Port Range – Enter the ports or port range to be forwarded to the
device.
(e.g. 2000-2038,2069,2081,2200-2210).
To simplify configuration, there is a list of commonly used pre-defined special
application entries to modify, otherwise, you can choose to manually add a new special
application.
Note: Please refer to the device documentation to determine which ports and
protocols are required.
•
Add – Saves a new special application.
•
To modify an existing application, click on the entry in the special applications list. When
selected, the entry will be highlighted.
3. Review the special application settings.
•
Enabled – Selecting Enabled turns on the special application and selecting
Disabled turns it off.
•
Delete – Removes an existing special application.
•
Name – Enter a name for the special application.
•
Update – Modifies an existing special application.
•
Trigger – Port or port range requested by the device.
•
Cancel – Discard changes to an existing special application.
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Change your router IP address
Add static routes to your router
Main > LAN & DHCP Server
Routing > Static
In most cases, you do not need to change your router IP address settings. Typically, the
router IP address settings only needs to be changed, if you plan to use another router in
your network with the same IP address settings, if you are connecting your router to an
existing network that is already using the IP address settings your router is using, or if
you are experiencing problems establishing VPN connections to your office network
through your router.
You may want set up your router to route computers or devices on your network to
other local networks through other routers. Generally, different networks can be
determined by the IP addressing assigned to those networks. Generally speaking and for
the case of an example, your network may have 192.168.10.x IP addressing and another
network may have 192.168.20.x IP addressing and because the IP addressing of these
two networks are different, they are separate networks. In order to communicate
between the two separate networks, routing needs to be configured. Below is an
example diagram where routing is needed for devices and computers on your network
to access the other network.
Note: If you are not encountering any issues or are not faced with one of the cases
described above or similar, it is recommended to keep your router IP address settings as
default.
Note: Configuring this feature assumes that you have some general networking
knowledge.
Default Router IP Address: 192.168.10.1
Default Router Network: 192.168.10.0 / 255.255.255.0
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Main, and click on LAN & DHCP Server.
3. Enter the router IP address settings.
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1. Log into your router management page (see “Access your router management page”
on page 26).
To modify an existing reservation, click on the entry in the static route list. When
selected, the entry will be highlighted.
2. Click on Routing, and click on Static.
3. Review the static route settings.
•
•
•
•
•
•
•
•
•
Update – Saves changes to an existing static route.
Delete – Removes an existing static route.
Cancel – Discards changes to existing static route.
Network Address – Enter the IP network address of the destination network
for the route.
(e.g. 192.168.20.0)
Network Mask – Enter the subnet mask of the destination network for the
route.
(e.g. 255.255.255.0)
Gateway Address – Enter the gateway to the destination network for the route.
(e.g. 192.168.10.2)
Interface – Click the drop-down list and select the Interface on your router
where the route is active.
(e.g. LAN)
Metric – Enter the metric or priority of the route. The metric range is 1-15, the
lowest number 1 being the highest priority. (e.g. 1 )
Add – Saves the static route.
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Enable dynamic routing on your router
Routing > Dynamic
You may want set up your router to route computers or devices on your network to
other local networks through other routers. If other routers support dynamic routing
such as RIP (Routing Information Protocol), you can enable this feature on your router
to automatically learn the required routes to reach those networks. It is required that
the same dynamic routing protocol and version is also enabled on the other routers in
order your router and the other routers to exchange information about the network.
•
Receive - Allows your router to receive network information from other router
so your router can build routes to other networks.
Disabled – Disable receiving routing information from other routers to
your router.
RIP 1 - Receive routing information from other routers using the RIP
version 1 protocol.
RIP 2 – Receive routing information from other routers using the RIP
version 2 protocol.
Note: Configuring this feature assumes that you have some general networking
knowledge.
1. Log into your router management page (see “Access your router management page”
on page 26).
4. Click Apply to save the changes or click Cancel to discard the changes.
2. Click on Routing, and click on Dynamic.
3. Select the appropriate dynamic routing protocol and version communicate with other
routers.
•
Transmit – Allows your router to send out network information to other
routers so other routers can dynamically build routes to your network.
Disabled – Disable sending routing information from your router to
other routers.
RIP 1 - Sends out routing information to other routers using the RIP
version 1 protocol.
RIP 2 – Sends out routing information to other routers using the RIP
version 2 protocol.
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Router Maintenance & Monitoring
Router Default Settings
Reset your router to factory defaults
Administrator User Name
admin
Tools > Settings
Administrator Password
admin
You may want to reset your router to factory defaults if you are encountering difficulties
with your router and have attempted all other troubleshooting. Before you reset your
router to defaults, if possible, you should backup your router configuration first, see
“Backup and restore your router configuration settings” on page 41.
Router IP Address
192.168.10.1
Router Subnet Mask
255.255.255.0
DHCP Server IP Range
192.168.10.101-192.168.199
Wireless
Enabled
SSID (wireless network name)
TRENDnet652
Wireless Security
Disabled
802.11 Mode
2.4GHz 802.11b/g/n mixed mode
Channel
Auto Channel
There are two methods that can be used to reset your router to factory defaults.
•
Reset Button – Located on the rear panel of your router, see “Product
Hardware Features” on page 2 . Use this method if you are encountering
difficulties with accessing your router management page.
OR
•
Router Management Page
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Tools and click on Settings.
3. Under Restore factory default settings, and next to Restore, click Restore. If
prompted, click Yes or OK.
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Backup and restore your router configuration settings
Tools > Settings
3. Under Restore Configuration Settings, next to Load Settings, depending on your web
browser, click on Browse or Choose File.
You may have added many customized settings to your router and in the case that you
need to reset your router to default, all your customized settings would be lost and
would require you to manually reconfigure all of your router settings instead of simply
restoring from a backed up router configuration file.
To backup your router configuration:
1. Log into your router management page (see “Access your router management page”
on page 26).
A separate file navigation window should open.
2. Click on Tools and click on Settings.
4. Navigate to the router configuration file to restore
(Default Filename: cfg.bin).
3. Under Save Configuration Settings and next to Save Settings, click Save.
5. Select the router configuration file to restore and click Load.
(Default Filename: cfg.bin). If prompted, click Yes or OK.
6. Wait for the router to restore settings.
4. Depending on your web browser settings, you may be prompted to save a file (specify
the location) or the file may be downloaded automatically to the web browser settings
default download folder. (Default Filename: cfg.bin)
To restore your router configuration:
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Tools and click on Settings.
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Upgrade your router firmware
Tools > Firmware
TRENDnet may periodically release firmware upgrades that may add features or fix
problems associated with your TRENDnet router model and version. To check if there is
a firmware upgrade available for your device, please check your TRENDnet model and
version using the link below. http://www.trendnet.com/downloads/
In addition, it is also important for you to check the firmware version and compare it to
the version your router is currently running. If there is a newer version available, also
review the release notes to check if there were any new features you may want or if
any problems were fixed that may have been experiencing.
1. If a firmware upgrade is available, download the firmware to your computer.
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Status and click on Device Information to check your router’s current
firmware version at the top of the page.
3. Click on Tools and click on Firmware.
4. Depending on your web browser, next to Upgrade Firmware, click Browse or Choose
File.
2. Unzip the file to a folder on your computer.
Please note the following:
•
Do not interrupt the firmware upgrade process. Do not turn off the device or
press the Reset button during the upgrade.
•
If you are upgrade the firmware using a laptop computer, ensure that the
laptop is connected to a power source or ensure that the battery is fully
charged.
5. Navigate to the folder on your computer where the unzipped firmware file (.bin) is
located and select it.
•
Disable sleep mode on your computer as this may interrupt the firmware
upgrade process.
6. Click Upgrade. If prompted, click Yes or OK.
•
Do not upgrade the firmware using a wireless connection, only using a wired
network connection.
•
Any interruptions during the firmware upgrade process may permanently
damage your router.
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Restart your router
Check connectivity using the router management page
Tools > Restart
Tools > Ping Test
You may want to restart your router if you are encountering difficulties with your router
and have attempted all other troubleshooting.
For troubleshooting purposes, you may want to check your router connectivity using the
ping (also known as a network connectivity test) test tool on your router management
page.
There are two methods that can be used to restart your router.
•
Disconnect the power adapter – Located on the rear panel of your router, see
“Product Hardware Features” on page 2 .
1. Log into your router management page (see “Access your router management page”
on page 26).
Use this method if you are encountering difficulties with accessing your router
management page. This is also known as a hard reboot or power cycle.
2. Click on Tools and click on Ping Test.
Disconnect the power adapter from the power port of your router for 10
seconds, then, plug the power adapter back into the power of your router.
Wait for your router Status light to begin flashing.
3. Enter in the IP address (e.g. 192.168.10.101) or host name (e.g. www.trendnet.com)
to test.
OR
•
Router Management Page – This is also known as a soft reboot or restart.
4. Click Ping.
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Tools and click on Restart. If prompted, click Yes or OK.
5. You will receive a success or fail result message of the address you entered providing
a basic indicating of the router’s connectivity to the Internet or devices that are
connected to your network. Click Back to bring you back to the Ping Test page.
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Check the router system information
Status > Device Information
You may want to check the system information of your router such as WAN (Internet)
connectivity, wireless and wired network settings, router MAC address, and firmware
version.
1. Log into your router management page (see “Access your router management page”
on page 26).
•
IP Address – The current IP address assigned to your router WAN port or
interface configuration.
•
Subnet Mask - The current subnet mask assigned to your router WAN port or
interface configuration.
•
Default Gateway – The current gateway assigned to your router WAN port or
interface configuration.
•
DNS (Domain Name System) – The current DNS address(es) assigned to your
router port or interface configuration.
2. Click on Status and click on Device Information.
3. Review the device information.
•
Firmware Version – The current firmware version your router is running.
•
Router Up Time – The duration your router has been running continuously
without a restart/power cycle (hard or soft reboot) or reset.
Wireless Information
WAN (Internet) Information
•
MAC Address – The current MAC address used by your router’s WAN port or
interface configuration.
•
Connection – Displays the current WAN (Internet) connection status. When
using DHCP Client (or Dynamic IP address) Internet connection type, you will
provide the option to Release and Renew your IP address settings.
•
MAC Address – The current MAC address of your router’s wireless or interface
configuration.
•
Connection – Displays the status if your wireless functionality on your router is
enabled or disabled.
•
SSID – Displays the current wireless network name assigned to your router.
•
Channel – Displays the current wireless channel your router is operating.
•
Authentication – Displays the current wireless security configured on your
router.
Other Internet connection types such as PPPoE will and the mode set will
provide the option to Connect and Disconnect.
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1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Status and click on Log.
3. Review the device log information.
Wired LAN Information
•
MAC Address – The current MAC address of your router’s wired LAN or
interface configuration.
•
IP Address - Displays your router’s current IP address.
•
Subnet Mask – Displays your router’s current subnet mask.
•
DHCP Server - Display your router’s DHCP server status, enabled or disabled,
•
Time – Displays the time of the log entry. If the time is inaccurate, make sure to
set the router date and time correctly. (See “Set your router date and time” on
page 27)
•
Type – Displays a notification regarding the type of log.
•
Message – Displays the log message.
and provides a link to the DHCP client listing.
Router Log Navigation
View your router log
Status > Log
Your router log can be used to obtain activity information on the functionality of your
router or for troubleshooting purposes.
•
First Page – Displays the first page of the log.
•
Last Page – Displays the last page of the log.
•
Previous Page – Display the log page previous to the current. The Page: 1/1 will
display the current page.
•
Next Page – Displays the log page next to the current.
•
Clear Log - Clears all logging
•
Refresh - The Page: 1/1 will display the current page.
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Configure your router log
•
Email Log Now – Click this option to send an e-mail with the current router log
using your email settings.
•
Email Logs – Select when you want the router log to be e-mailed.
Status > Log Setting
You may want send your router log to your e-mail address or to an external log server
(also known as Syslog server) so you can check it periodically while away from home.
You may also want to only see specific categories of logging.
Send router logs to your e-mail address
When log is full – The router log will be e-mailed to your e-mail
address when router internal log is full.
Click the drop-down list and configure to e-mail logs according to a set
schedule. Once on a specific day of the week or once every day.
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Status and click on Log Setting.
3. Review the e-mail log settings.
•
SMTP Authentication – Set this option to Enabled if your e-mail service
requires authentication. If not, leave this setting to Disabled.
Note: If you unsure of this setting check with your e-mail service provider if
authentication is required.
•
SMTP Account – Enter your account user name for your e-mail service.
•
SMTP Password – Enter your password for your e-mail service.
•
SMTP Server – Enter the IP address (e.g. 10.10.10.10) or domain name (e.g.
mail.trendnet.com) of your e-mail server.
•
SMTP Server Port – Enter the port used by your e-mail service. (e.g. Default
SMTP Server Port: 25)
•
From Email Address – Enter a sender e-mail address. (e.g.
router@trendnet.com)
Note: This does not need to be real e-mail address, only used for identification
purposes when checking your e-mail.
•
To Email Address – Enter your e-mail address.
4. To save changes, click Apply.
Send router logs to an external log server
1. Log into your router management page (see “Access your router management page”
on page 26).
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2. Click on Status and click on Log Setting.
View your router packet statistics
Status > Statistics
3. Next to Syslog Server, enter the IP address of the external log server to send router
logging.
You may want to check your router packet statistics for informational purposes only.
1. Log into your router management page (see “Access your router management page”
on page 26).
4. To save changes, click Apply.
2. Click on Status and click on Statistic.
3. The table displays the amount of packets sent and received on your router’s wired
LAN, wireless, and WAN (Internet).
Set the types or categories to include in logging
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Status and click on Log Setting.
View wireless devices connected to your router
Status > Wireless
You may want to check the wireless devices connected to your router.
3. Next to Log Type, check the types or categories to include in logging.
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Status and click on Wireless.
3. The table displays the amount time each wireless device has been connected and the
MAC address of each wireless device.
4. To save changes, click Apply.
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Capture packets using the router management page
Enable SNMP on your router
Management > Capture Packets
Management > SNMP
You may want to use the router management page to capture data packets for further
troubleshooting and analysis. Packet captures allow you to see what type of data and
information is inside each packet. You will need a packet capture software application to
be able to open and view the packet capture files downloaded from the router.
SNMP (Simple Network Management Protocol) is a network management protocol used
to monitor (read) and/or manage (write) multiple network devices on a network. This
preconfigured external SNMP server.
1. Log into your router management page (see “Access your router management page”
on page 26).
1. Log into your router management page (see “Access your router management page”
on page 26).
2. Click on Management and click on SNMP.
2. Click on Management and click on Capture Packets.
3. Review the options for SNMP.
3. Click on the Network Interface drop-down list and select which interface you would
like to capture data packets, LAN or WAN.
•
SNMP – Select Enabled to enable SNMP.
•
System Location – Enter the location. (optional)
•
System Contact – Enter the contact. (optional)
•
Community – Enter the community to match the settings with the external
SNMP server.
•
Trap Receiver 1-3 – Enter the IP address of the external SNMP trap receiver.
You can enter up to three receivers. (e.g. 192.168.10.250)
4. Review the options for capturing packets.
•
Start – Starts the packet capture.
•
Stop - Stops the packet capture
•
Download – Download the packet capture file.
(.pcap file)
4. To save changes, click Apply.
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Router Management Page Structure
Main
•
Routing
LAN & DHCP Server
•
Static DHCP Reservation
WAN
Static
Dynamic
Routing Table
Password
•
Time
•
Restart
•
Settings
Access
•
Filter
Dynamic DNS
Wireless
•
•
Clone MAC Address
•
•
•
•
•
Tools
Basic
Security
•
Advanced
•
Wi-Fi Protected Setup
Domain/URL Blocking
•
Protocol/IP Filters
•
DMZ
•
Firewall Rule
Reset to Factory Default
Ping Test
Special AP
Restore Configuration Settings
Upgrade Firmware
MAC Filters
Virtual Server
Firmware
•
Save Configuration Settings
•
•
•
Wizard
•
Setup Wizard
Management
Status
•
Device Information
•
Log
•
Log Setting
Email Log
Syslog
o Log Type
•
SNMP
•
Remote Management
•
Capture Packets
Routing
•
Static
•
Statistic
•
Dynamic
•
Wireless
•
Routing Table
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TEW-734GRU
TRENDnet User’s Guide
Technical Specifications
802.11b: up to 11Mbps
Data Rate
802.11n: up to 300Mbps
Hardware
Standards
IEEE 802.3/u Fast Ethernet, 802.3ab Gigabit Ethernet,
802.11b, 802.11g, 802.11n
WAN
1 x 10/100/1000Mbps Auto-MDIX port (Internet)
LAN
4 x 10/100/1000Mbps Auto-MDIX ports
WPS Button
Enable Wi-Fi Protected Setup function
Connection Type
Dynamic IP, Static (Fixed) IP, PPPoE, PPTP, L2TP
Internet Access
Control
MAC Address Filter, Domain/URL Filter, Protocol/IP Filter
LED Indicator
Power, System, WAN, WLAN, LAN1~LAN4,
Power Adapter
5V DC, 2A external power adapter
Power Consumption
6watts (max.)
Dimension (L x W x
H)
157.5 x 134.6 x 38.1 mm (6.2 x 5.3 x 1.5 inches)
Weight
245g (8.6 oz)
Temperature
802.11g: up to 54Mbps
WEP(HEX/ASCII): 64/128-bit
WPA(AES/TKIP): WPA/WPA2, WPA-PSK/WPA2-PSK
Security
MAC address filtering
Protocol filtering
Domain filtering
Output Power
Receiving Sensitivity
28dBm
802.11b: 11Mbps -85dBm (typical)
802.11g: 54Mbps -68dBm (typical)
802.11n: 300Mbps -64dBm (typical)
Channels
1~ 11 (FCC), 1~13 (ETSI)
*Maximum wireless signal rates are referenced from IEEE 802.11 theoretical specifications. Actual
data throughput and coverage will vary depending on interference, network traffic, building
materials and other conditions.
Operation: 0°~ 40°C (32°F~ 104°F)
Storage: -10°~ 70°C (14°F~158 °F)
Humidity
Max. 95% (non-condensing)
Certifications
CE, FCC
Wireless
Frequency
2.412~2.462GHz ISM band
Antenna
2 x 2dBi detachable dipole antennas
Modulation
Technique
DBPSK/DQPSK/CCK/OFDM (BPSK/QPSK/16-QAM/64-QAM)
© Copyright 2012 TRENDnet. All Rights Reserved.
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TRENDnet User’s Guide
Troubleshooting
Q: I typed http://192.168.10.1 in my Internet Browser Address Bar, but an error
message says “The page cannot be displayed.” How can I access the router
management page?
Answer:
1. Check your hardware settings again. See “Router Installation” on page 2.
2. Make sure the LAN and WLAN lights are lit.
3. Make sure your network adapter TCP/IP settings are set to Obtain an IP address
automatically or DHCP (see the steps below).
4. Press on the factory reset button for 15 seconds, the release.
Windows 7
a. Go into the Control Panel, click Network and Sharing Center.
b. Click Change Adapter Settings, right-click the Local Area Connection icon.
c. Then click Properties and click Internet Protocol Version 4 (TCP/IPv4).
d. Then click Obtain an IP address automatically and click OK.
Windows Vista
a. Go into the Control Panel, click Network and Internet.
b. Click Manage Network Connections, right-click the Local Area Connection
icon and click Properties.
c. Click Internet Protocol Version (TCP/IPv4) and then click Properties.
d. Then click Obtain an IP address automatically and click OK.
Windows XP/2000
a. Go into the Control Panel, double-click the Network Connections icon
b. Right-click the Local Area Connection icon and the click Properties.
c. Click Internet Protocol (TCP/IP) and click Properties.
d. Then click Obtain an IP address automatically and click OK.
Note: If you are experiencing difficulties, please contact your computer or operating
system manufacturer for assistance.
TEW-734GRU
Q: I am not sure what type of Internet Account Type I have for my Cable/DSL
connection. How do I find out?
Answer:
Contact your Internet Service Provider (ISP) for the correct information.
Q: The Wizard does not appear. What should I do?
Answer:
1. Click on Wizard on the left hand side.
2. Near the top of the browser, “Pop-up blocked” message may appear. Right click on
the message and select Always Allow Pop-ups from This Site.
3. Disable your browser's pop up blocker.
Q: I went through the Wizard, but I cannot get onto the Internet. What should I do?
Answer:
1. Verify that you can get onto the Internet with a direct connection into your modem.
2. Contact your ISP and verify all the information that you have in regards to your
Internet connection settings is correct.
3. Power cycle your modem and router. Unplug the power to the modem and router.
Wait 30 seconds, and then reconnect the power to the modem. Wait for the modem to
fully boot up, and then reconnect the power to the router.
Q: I cannot connect wirelessly to the router. What should I do?
Answer:
1. Double check that the WLAN light on the router is lit.
2. Power cycle the router. Unplug the power to the router. Wait 15 seconds, then plug
the power back in to the router.
3. Contact the manufacturer of your wireless network adapter and make sure the
wireless network adapter is configured with the proper SSID. The preset SSID is
TRENDnet(model_number).
4. To verify whether or not wireless is enabled, login to the router management page,
click on Wireless.
5. Please see “Steps to improve wireless connectivity” on page 19 if you continue to
have wireless connectivity problems.
© Copyright 2012 TRENDnet. All Rights Reserved.
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TEW-734GRU
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Appendix
Note: If you are experiencing difficulties, please contact your computer or operating
system manufacturer for assistance.
How to find your IP address?
Note: Please note that although the following procedures provided to follow for your
operating system on configuring your network settings can be used as general guidelines,
however, it is strongly recommended that you consult your computer or operating
system manufacturer directly for assistance on the proper procedure for configuring
network settings.
Command Prompt Method
How to configure your network settings to obtain an IP address automatically or use
DHCP?
Note: Please note that although the following procedures provided to follow for your
operating system on configuring your network settings can be used as general guidelines,
however, it is strongly recommended that you consult your computer or operating
system manufacturer directly for assistance on the proper procedure for configuring
network settings.
Windows 2000/XP/Vista/7
1. On your keyboard, press Windows Logo+R keys simultaneously to bring up the Run
dialog box.
Windows 7
a. Go into the Control Panel, click Network and Sharing Center.
2. In the dialog box, type cmd to bring up the command prompt.
b. Click Change Adapter Settings, right-click the Local Area Connection icon.
3. In the command prompt, type ipconfig /all to display your IP address settings.
c. Then click Properties and click Internet Protocol Version 4 (TCP/IPv4).
MAC OS X
d. Then click Obtain an IP address automatically and click OK.
1. Navigate to your Applications folder and open Utilities.
2. Double-click on Terminal to launch the command prompt.
3. In the command prompt, type ipconfig getifaddr  to display the wired
or wireless IP address settings.
Note: en0 is typically the wired Ethernet and en1 is typically the wireless Airport
interface.
Graphical Method
MAC OS 10.6/10.5
1. From the Apple menu, select System Preferences.
2. In System Preferences, from the View menu, select Network.
3. In the Network preference window, click a network port (e.g., Ethernet, AirPort,
modem). If you are connected, you'll see your IP address settings under "Status:"
MAC OS 10.4
1. From the Apple menu, select Location, and then Network Preferences.
2. In the Network Preference window, next to "Show:", select Network Status. You'll see
your network status and your IP address settings displayed.
Windows Vista
a. Go into the Control Panel, click Network and Internet.
b. Click Manage Network Connections, right-click the Local Area Connection
icon and click Properties.
c. Click Internet Protocol Version (TCP/IPv4) and then click Properties.
d. Then click Obtain an IP address automatically and click OK.
Windows XP/2000
a. Go into the Control Panel, double-click the Network Connections icon
b. Right-click the Local Area Connection icon and the click Properties.
c. Click Internet Protocol (TCP/IP) and click Properties.
d. Then click Obtain an IP address automatically and click OK.
MAC OS 10.4/10.5/10.6
a. From the Apple, drop-down list, select System Preferences.
b. Click the Network icon.
c. From the Location drop-down list, select Automatic.
d. Select and view your Ethernet connection.
In MAC OS 10.4, from the Show drop-down list, select Built-in
Ethernet and select the TCP/IP tab.
In MAC OS 10.5/10.6, in the left column, select Ethernet.
e. Configure TCP/IP to use DHCP.
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In MAC 10.4, from the Configure IPv4, drop-down list, select Using
DHCP and click the Apply Now button.
In MAC 10.5, from the Configure drop-down list, select Using DHCP
and click the Apply button.
In MAC 10.6, from the Configure drop-down list, select Using DHCP
and click the Apply button.
f. Restart your computer.
How to connect to a wireless network using the built-in Windows utility?
Note: Please note that although the following procedures provided to follow for your
operating system on configuring your network settings can be used as general guidelines,
however, it is strongly recommended that you consult your computer or operating
system manufacturer directly for assistance on the proper procedure for connecting to a
wireless network using the built-in utility.
Windows 7
Note: If you are experiencing difficulties, please contact your computer or operating
system manufacturer for assistance.
How to find your MAC address?
In Windows 2000/XP/Vista/7,
Your computer MAC addresses are also displayed in this window, however, you can type
getmac –v to display the MAC addresses only.
In MAC OS 10.4,
1. Apple Menu > System Preferences > Network
2. From the Show menu, select Built-in Ethernet.
3. On the Ethernet tab, the Ethernet ID is your MAC Address.
1. Open Connect to a Network by clicking the network icon (
area.
or
) in the notification
2. In the list of available wireless networks, click the wireless network you would like to
connect to, then click Connect.
4. You may be prompted to enter a security key in order to connect to the network.
5. Enter in the security key corresponding to the wireless network, and click OK.
Windows Vista
1. Open Connect to a Network by clicking the Start Button.
To.
and then click Connect
2. In the Show list, click Wireless.
3. In the list of available wireless networks, click the wireless network you would like to
connect to, then click Connect.
In MAC OS 10.5/10.6,
4. You may be prompted to enter a security key in order to connect to the network.
1. Apple Menu > System Preferences > Network
5. Enter in the security key corresponding to the wireless network, and click OK.
2. Select Ethernet from the list on the left.
3. Click the Advanced button.
Windows XP
3. On the Ethernet tab, the Ethernet ID is your MAC Address.
1. Right-click the network icon in the notification area, then click View Available
Wireless Networks.
2. In Connect to a Network, under Available Networks, click the wireless network you
would like to connect to.
3. You may be prompted to enter a security key in order to connect to the network.
4. Enter in the security key corresponding to the wireless network, and click Connect.
© Copyright 2012 TRENDnet. All Rights Reserved.
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TEW-734GRU
TRENDnet User’s Guide
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
The availability of some specific channels and/or operational frequency bands are
country dependent and are firmware programmed at the factory to match the intended
destination. The firmware setting is not accessible by the end user.
Europe – EU Declaration of Conformity
This device complies with the essential requirements of the R&TTE Directive 1999/5/EC.
The following test methods have been applied in order to prove presumption of
conformity with the essential requirements of the R&TTE Directive 1999/5/EC:
EN60950-1: 2006 + A11 : 2009 + A1 : 2010
Safety of Information Technology Equipment
EN 50385: 2002
Product standard to demonstrate the compliance of radio base stations and fixed
terminal stations for wireless telecommunication systems with the basic restrictions or
the reference levels related to human exposure to radio frequency electromagnetic
fields (110MHz - 40 GHz) - General public
EN 300 328 V1.7.1 (2006-10)
Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband
transmission systems; Data transmission equipment operating in the 2,4 GHz ISM band
and using wide band modulation techniques; Harmonized EN covering essential
requirements under article 3.2 of the R&TTE Directive
EN 301 489-1 V1.8.1 (2008-04)
Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic
Compatibility (EMC) standard for radio equipment and services; Part 1: Common
technical requirements
EN 301 489-17 V2.1.1 (2009-05)
Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic
Compatibility (EMC) standard for radio equipment and services; Part 17: Specific
conditions for 2,4 GHz wideband transmission systems and 5 GHz high performance
RLAN equipment
This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in
all EU member states and EFTA countries, except in France and Italy where restrictive
use applies.
In Italy the end-user should apply for a license at the national spectrum authorities in
order to obtain authorization to use the device for setting up outdoor radio links and/or
for supplying public access to telecommunications and/or network services.
© Copyright 2012 TRENDnet. All Rights Reserved.
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TEW-734GRU
TRENDnet User’s Guide
This device may not be used for setting up outdoor radio links in France and in some
areas the RF output power may be limited to 10 mW EIRP in the frequency range of
2454 – 2483.5 MHz. For detailed information the end-user should contact the national
[Italian]
conforme ai requisiti essenziali ed alle altre disposizioni pertinenti
stabilite dalla direttiva 1999/5/CE.
spectrum authority in France.
Latviski
[Latvian]
Ar šo TRENDnet deklarē, ka TEW-734GR atbilst Direktīvas
1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem
noteikumiem.
Lietuvių
[Lithuanian]
Šiuo TRENDnet deklaruoja, kad šis TEW-734GR atitinka esminius
reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.
Nederlands
[Dutch]
Hierbij verklaart TRENDnet dat het toestel TEW-734GR in
overeenstemming is met de essentiële eisen en de andere
relevante bepalingen van richtlijn 1999/5/EG.
Malti
[Maltese]
Hawnhekk, TRENDnet, jiddikjara li dan TEW-734GR jikkonforma
mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li
hemm fid-Dirrettiva 1999/5/EC.
Česky
[Czech]
TRENDnet tímto prohlašuje, že tento TEW-734GR je ve shodě se
základními požadavky a dalšími příslušnými ustanoveními
směrnice 1999/5/ES.
Dansk
[Danish]
Undertegnede TRENDnet erklærer herved, at følgende udstyr
TEW-734GR overholder de væsentlige krav og øvrige relevante
krav i direktiv 1999/5/EF.
Deutsch
[German]
Hiermit erklärt TRENDnet, dass sich das Gerät TEW-734GR in
Übereinstimmung mit den GRndlegenden Anforderungen und den
übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.
Magyar
[Hungarian]
Alulírott, TRENDnet nyilatkozom, hogy a TEW-734GR megfelel a
vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv
egyéb elõírásainak.
Eesti
[Estonian]
Käesolevaga kinnitab TRENDnet seadme TEW-734GR vastavust
direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist
tulenevatele teistele asjakohastele sätetele.
Polski
[Polish]
Niniejszym TRENDnet oświadcza, że TEW-734GR jest zgodny z
zasadniczymi wymogami oraz pozostałymi stosownymi
postanowieniami Dyrektywy 1999/5/EC.
Hereby, TRENDnet, declares that this TEW-734GR is in compliance
with the essential requirements and other relevant provisions of
Directive 1999/5/EC.
Português
[Portuguese]
TRENDnet declara que este TEW-734GR está conforme com os
requisitos essenciais e outras disposições da Directiva 1999/5/CE.
Slovensko
[Slovenian]
TRENDnet izjavlja, da je ta TEW-734GR v skladu z bistvenimi
zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
Slovensky
[Slovak]
TRENDnet týmto vyhlasuje, že TEW-734GR spĺňa základné
požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES.
Suomi
[Finnish]
TRENDnet vakuuttaa täten että TEW-734GR tyyppinen laite on
direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien
direktiivin muiden ehtojen mukainen.
Svenska
[Swedish]
Härmed intygar TRENDnet att denna TEW-734GR står I
överensstämmelse med de väsentliga egenskapskrav och övriga
relevanta bestämmelser som framgår av direktiv 1999/5/EG.
English
Español
[Spanish]
Por medio de la presente TRENDnet declara que el TEW-734GR
cumple con los requisitos esenciales y cualesquiera otras
disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Ελληνική
[Greek]
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ TRENDnet ΔΗΛΩΝΕΙ ΟΤΙ TEW-734GR
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ
ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
Français
[French]
Par la présente TRENDnet déclare que l'appareil TEW-734GR est
conforme aux exigences essentielles et aux autres dispositions
pertinentes de la directive 1999/5/CE.
Italiano
Con la presente TRENDnet dichiara che questo TEW-734GR è
© Copyright 2012 TRENDnet. All Rights Reserved.
55
Limited Warranty
TRENDnet User’s Guide
Limited Warranty
TRENDnet warrants its products against defects in material and workmanship, under
normal use and service, for the following lengths of time from the date of purchase.
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR
IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE
OR USE OF TRENDNET’S PRODUCTS.
TEW-734GR – 3 Years Warranty
AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.
If a product does not operate as warranted during the applicable warranty period,
TRENDnet shall reserve the right, at its expense, to repair or replace the defective
product or part and deliver an equivalent product or part to the customer. The
repair/replacement unit’s warranty continues from the original date of purchase. All
products that are replaced become the property of TRENDnet. Replacement products
may be new or reconditioned. TRENDnet does not issue refunds or credit. Please
contact the point-of-purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or memory
data of customer contained in, stored on, or integrated with any products returned to
TRENDnet pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to
service the product by any unauthorized service center. This warranty is voided if (i) the
product has been modified or repaired by any unauthorized service center, (ii) the
product was subject to accident, abuse, or improper use (iii) the product was subject to
conditions more severe than those specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the applicable
warranty period and providing a copy of the dated proof of the purchase. Upon proper
submission of required documentation a Return Material Authorization (RMA) number
will be issued. An RMA number is required in order to initiate warranty service support
for all TRENDnet products. Products that are sent to TRENDnet for RMA service must
have the RMA number marked on the outside of return packages and sent to TRENDnet
prepaid, insured and packaged appropriately for safe shipment. Customers shipping
from outside of the USA and Canada are responsible for return shipping fees. Customers
shipping from outside of the USA are responsible for custom charges, including but not
limited to, duty, tax, and other fees.
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST
OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT,
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY
OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND
OF THE PURCHASE PRICE PAID, AT TRENDNET’S OPTION. THIS DISCLAIMER OF LIABILITY
FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL
OF ITS ESSENTIAL PURPOSE.
Governing Law: This Limited Warranty shall be governed by the laws of the state of
California.
Some TRENDnet products include software code written by third party developers.
These codes are subject to the GNU General Public License ("GPL") or GNU Lesser
General Public License ("LGPL").
Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section
and look for the desired TRENDnet product to access to the GPL Code or LGPL Code.
These codes are distributed WITHOUT WARRANTY and are subject to the copyrights of
the developers. TRENDnet does not provide technical support for these codes. Please go
to http://www.gnu.org/licenses/gpl.txt or http://www.gnu.org/licenses/lgpl.txt for
specific terms of each license.
PWP05202009v2
2011/10/12
© Copyright 2012 TRENDnet. All Rights Reserved.
56


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