TRENDNET TEW807ECH AC1200 High Power Wireless Dual Band PCIe Adapter User Manual
TRENDNET, Inc. AC1200 High Power Wireless Dual Band PCIe Adapter Users Manual
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Users Manual
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| Document Description | Users Manual |
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| Document Type | User Manual |
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| Date Submitted | 2014-12-19 00:00:00 |
| Date Available | 2014-12-19 00:00:00 |
| Creation Date | 2014-12-16 11:18:13 |
| Producing Software | Adobe PDF Library 10.0 |
| Document Lastmod | 2014-12-19 18:09:51 |
| Document Title | Users Manual |
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| Document Author: | user100420 |
TRENDnet User’s Guide
Cover Page
TRENDnet User’s Guide
Table of Contents
Contents
Technical Specifications ................................................................ 20
Product Overview ...........................................................................1
Appendix ...................................................................................... 23
Troubleshooting ........................................................................... 22
Package Contents .......................................................................................................... 1
Features ......................................................................................................................... 1
Product Hardware Features........................................................................................... 2
System Requirements .................................................................................................... 2
Application Diagram ...................................................................................................... 3
Installing your Wireless Adapter ......................................................4
Using the Wireless Utility .............................................................. 10
Wireless Utility Overview ........................................................................................ 11
Connect to your wireless network .......................................................................... 14
Connect to your wireless network using WPS......................................................... 15
Create or modify wireless network profiles ............................................................ 18
© Copyright 2014 TRENDnet. All Rights Reserved.
TEW-807ECH
TRENDnet User’s Guide
Product Overview
Features
TRENDnet’s AC1200 High Power Wireless Dual Band PCIe Adapter, model TEW-807ECH,
®
upgrades a standard or low profile Windows tower computer to Wireless AC1200.
Quickly connect to a high performance Wireless AC network at 867 Mbps or to a
Wireless N network at 300 Mbps. A high power 500 mW radio with detachable 5 dBi
antennas increase wireless coverage. A convenient 1 m (3.3 ft.) extension cable and a
magnetic mounting base provide installation flexibility.
Easy Setup
Get up and running in minutes with the intuitive guided setup
AC1200 Dual Band
Connect to an extreme performance 867 Mbps Wireless AC or 300 Mbps Wireless N
network*
Wireless Coverage
Extended wireless coverage with high power 500 mW radio and detachable 5 dBi
antennas
PCIe Slot
PCI Express slot (1x)
Heat Sink
Heat sink minimizes heat loading and optimizes processing performance
TEW-807ECH
Package Contents
In addition to your wireless adapter, the package includes:
•
•
•
•
•
CD-ROM (Utility & Drivers)
Multi-Language Quick Installation Guide
2 x High Gain Detachable Dual Band Antennas
1 x Magnetic Antenna Base with 1 m (3.3 ft) extension cable
Standard & Low Profile Brackets
If any package contents are missing or damaged, please contact the retail store, online
retailer, or reseller/distributor from which the product was purchased.
Tower Brackets
Includes standard and low profile tower brackets
Extension Cable
Convenient 1 m (3.3 ft.) extension cable provides installation flexibility
Magnetic Base
Adjustable magnetic mounting base attaches to the side of a tower computer or other
metal surface
LED Indicator
LED indicator conveys device status
Operating Systems
Compatible with Windows operating systems
* Maximum wireless signal rates are referenced from IEEE 802.11 theoretical specifications.
Actual data throughput and coverage will vary depending on interference, network traffic,
building materials and other conditions. For maximum performance of up to 867Mbps, connect to
an 867 Mbps 802.11ac wireless router or access point.
© Copyright 2015 TRENDnet. All Rights Reserved.
TEW-807ECH
TRENDnet User’s Guide
Product Hardware Features
PCIe 1x
Interface
Low Profile
Bracket
Activity LED
Indicator
•
PCIe 1x Interface – The PCIe interface connects your adapter to PCIe slots on your
computer.
•
Activity LED Indicator –The LED will blink rapidly to indicate WPS has been
activated. The LED will blink every 5 sec. when disconnected. When connected, the
LED will blink rapidly during wireless data transmission.
•
Detachable High Gain Antennas – The high gain antennas can be connected to the
external mounting base for flexible and optimized antenna placement or connected
directly to the antenna connectors on the adapter.
•
Mounting Base – It is recommended to attach the antennas to the external
mounting base to achieve the best possible placement and wireless coverage. The
mounting base is also magnetic and can attach to metallic surfaces. When using the
mounting base, the extension cable connectors will be connected to the antenna
connectors located on the adapter.
•
Low Profile Bracket – The low profile bracket can be used to install the adapter on
low profile computer towers.
Extension Cable
Connectors
Detachable High
Gain Antenna
Detachable High
Gain Antenna
System Requirements
•
Windows® 8.1 (32/64), 8 (32/64), 7 (32/64), Vista (32-bit), or XP (32/64)
•
Available PCIe slot on your computer.
•
CD-ROM Drive (Utility and Driver Installation with included CD)
Magnetic
Mounting Base
© Copyright 2015 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
Application Diagram
TEW-807ECH
The AC1200 High Power Wireless Dual Band PCIe Adapter can provide wireless AC or
wireless N connectivity through the use of an available PCIe slot on your computer to a
wireless AC/N network (router/access point). The external mounting base allows for
flexible and optimal antenna placement to achieve the best possible wireless coverage
and connectivity.
© Copyright 2015 TRENDnet. All Rights Reserved.
TEW-807ECH
TRENDnet User’s Guide
Installing your Wireless Adapter
3. At the installation window, click Next.
This section describes how to install the software driver and utility for the wireless
adapter.
1. Insert the included CD-ROM into your computer’s CD-ROM drive.
Note: If you do not have the included CD-ROM, you can download the utility and drivers
from http://www.trendnet.com/downloads/.
2. At the CD Autorun Prompt window, click Run Autorun.exe.
Note: If the Autorun prompt does not appear automatically, open the CD contents and
double-click Autorun.exe.
At the CD-ROM main menu, click Install Drivers & Utility.
© Copyright 2015 TRENDnet. All Rights Reserved.
TEW-807ECH
TRENDnet User’s Guide
4. You will be prompted to accept the end user license agreement. Select I accept the
terms of the license agreement and click Next.
5. Select your preferred installation option and click Next.
•
Driver and TRENDnet WLAN Utility (Recommended) – Installs both the driver
and TRENDnet software utility to manage your wireless connections.
•
Driver Only (Use the built-in Windows Utility) – Installs the driver only and use
the built-in Windows wireless utility to manage your wireless connections.
© Copyright 2015 TRENDnet. All Rights Reserved.
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TRENDnet User’s Guide
6. Wait for the utility and drivers installation to complete. This may take a few minutes.
7. After the process is completed, click Finish.
Note: If you do not receive a security prompt, continue to the next step. If prompted,
click Install this driver software anyway.
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TRENDnet User’s Guide
8. Please shut down your computer.
TEW-807ECH
10. Attach the high gain detachable antennas to the antenna connectors on the
mounting base and attach the extension cable connectors from the mounting base to
the antenna connectors on the adapter. It is recommended to place the mounting base
at the highest point possible (ex. table top or on top of the computer tower) and
position the antennas at opposite angles as shown for optimal coverage. The mounting
base is magnetic and attaches to the metallic surfaces for flexible placement. The
antennas may also be directly connected to the antenna connectors on the adapter.
9. Locate an available PCIe slot inside of your computer. Insert the adapter into the
available PCIe slot.
© Copyright 2015 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
TEW-807ECH
11. Power on your computer.
12. After the driver is successfully installed, double-click the icon in the system tray (or
Desktop Icon) and click the Site Survey tab scan for available wireless networks.
© Copyright 2015 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
13. If your wireless network requires a Wi-Fi security key, you will be prompted to enter
it. Enter the Wi-Fi security key required to connect to your wireless network and click
OK. Note: If your wireless network does not require a security key, skip to the next step.
TEW-807ECH
14. Check the status information at the bottom of the utility to verify that you were
successfully connected to your wireless network.
Note: If no status information appears, please verify that your security key is correct.
© Copyright 2015 TRENDnet. All Rights Reserved.
TEW-807ECH
TRENDnet User’s Guide
Using the Wireless Utility
Upon completing the software installation, a desktop shortcut is automatically created.
After installation, the wireless software utility will start and open up automatically. If the utility does not start and open up automatically, double-click the desktop icon to start the utility.
You can also start the wireless utility from the Start Menu folder.
Note: If you decide to uninstall the utility and drivers later on, click on the Uninstall item under the Start Menu.
Desktop Icon
Start Menu
When the utility is started, you will the following icon in your system tray in the bottom right corner of the screen.
Wireless Adapter is Disconnected
Wireless Adapter is Connected. When connected, icon displays green bars according to signal strength.
You can right-click the system tray icon for additional options.
•
Launch Config Utility – This option opens up the wireless utility.
•
Exit – This option will close the utility and terminate the application. The application will no longer be running and accessible from your system tray. You will have to restart the
application manually by double-clicking the Desktop icon.
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Close
Wireless Utility Overview
Available Networks Window
Available Networks List
This window allows you to discover and connect to available wireless networks.
This window displays a list of the
available wireless networks found
by your wireless adapter. In
addition to displaying the wireless
network name (SSID, the list will
display additional information about
the network such as MAC address
(BSSID), signal strength percentage,
security type, and channel
Rescan
If you do not find your wireless
network in the available networks
list, click Rescan to scan for
available wireless networks.
Disconnect
Note: Since this adapter has dualband capability, available wireless
network found on both the 2.4GHz
band and 5GHz band will be
displayed in the list.
Select the wireless network to
disconnect from, and click
Disconnect. This does not delete the
wireless profile from Windows®.
Connect
After selecting the wireless network
in the available networks list, you
can click Connect to connect to the
network or simply double-click the
network in the list. If the wireless
network has security enabled, you
may be prompted to enter a
network key.
Add, Modify, Remove
These controls allow you to
manage your wireless profiles. The
utility uses the built-in operating
system wireless profile manager for
your wireless profiles.
Add – Click Add to manually add a
new wireless network profile.
Modify – Select a network in the
list to modify, and click Modify. The
network should already be in your
network profile list in order to
modify.
Remove – Select a network in the
list to remove from the profiles list.
The network should already be in
your profile list in order to remove.
To close the utility, click Close. This
does not terminate the wireless
utility application and can still be
accessed through the system tray,
desktop icon, or start menu.
Vertical/Horizontal Scroll
SSID, Channel, IP Address, Encryption Type, BSSID, Signal Strength
This will display the wireless network name (SSID), channel, and
security/encryption type, MAC address (BSSID), and Signal Strength of
the wireless network you are currently connected. This will also display
the IP address obtained from the wireless network your are currently
connected.
You can click the arrows or click and
drag the slider, to display more
available networks or information.
Signal Strength/Link Quality
The bars provide a graphical
representation of the general signal
strength and link connectivity to the
wireless network you are currently
connected.
© Copyright 2015 TRENDnet. All Rights Reserved.
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Wireless Utility Overview
WPS (Wi-Fi Protected Setup) Window
This window allows you to establish wireless connectivity using WPS to WPS supported device such as a wireless router/access point.
For information on how to connect using WPS, please refer to the section “Connect to your wireless network using WPS” on page 12.
WPS Push Button Method (Default)
Allows you to establish wireless
connectivity to a WPS supported device
such as a wireless router/access point
using the WPS Push Button method.
WPS PIN Method
Allows you to establish wireless
connectivity to a WPS supported device
such as a wireless router/access point
using the WPS PIN method.
Next
After selecting the WPS method to
use, click Next to continue to
remaining steps of the WPS
connection process.
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Wireless Utility Overview
About Window
This window displays the wireless adapter MAC address, driver, and utility version reference information.
MAC Address, Utility & Driver Version
Displays the wireless adapter MAC
address, utility, and driver version
reference information.
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Connect to your wireless network
Note: After entering the network key, you can click Display Key to show the characters
you typed in for the network key to verify it is correct.
1. Open up the wireless utility.
2. Click on the Available Networks tab.
5. The wireless network information will appear at the bottom of the utility of the
wireless network you are connected and the Signal Strength/Link Quality bars will turn
green to indicate a successful connection.
Connection Successful
3. In the list, double click on your wireless network or select your wireless network and
click the Connect button.
Connection Unsuccessful
Note: If there is no information displayed and the bars do not turn green, you were not
connected to the wireless network successfully. Please select your network in the list
again, and click Modify and re-enter your Wi-Fi/Network Security Key to verify if your
key may have been entered incorrectly, then click OK. If you are still experiencing issues
connecting to your wireless network, you may need to verify the security settings of your
wireless network to make sure they correct key is entered.
4. If your network has security enabled, you will be prompted to enter the Network Key
and the encryption type will be detected automatically. Enter the Network Key and click
OK.
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Connect to your wireless network using WPS
WPS (Wi-Fi Protected Setup) is a feature that makes it easy to connect devices to your
wireless network. If your wireless router/access point supports WPS, you can use this
feature to easily connect wireless devices to your network.
Note: You can typically find out if you if your wireless router/access point supports WPS
just by looking at the physical device. There should be a WPS push button located on the
exterior casing of the device, if not, your device may not support WPS or you may need
to reference your device documentation as to how WPS can be initiated on the device. If
your device does not have an identifiable WPS push button on the exterior location, we
would recommend using the standard connection method on the previous page.
There are two methods the WPS feature can easily connect your wireless devices to
your network.
•
Push Button Configuration (PBC) method (Recommended)
•
PIN (Personal Identification Number) Method
4. Click Next.
5. On your wireless router/access point, push the WPS button.
Note: Typically, the WPS button hold time is 3-5 sec., then release. For TRENDnet
routers/access points, the WPS hardware push button hold time is 3 seconds. If you are
using another brand device, you may need to refer to your device documentation for
WPS operation.
Virtual Push Button (PBC) Method
1. Open up the wireless utility.
6. On the wireless utility, click Start.
2. Click on the WPS tab.
3. In the WPS window, the Push Button Configuration (PBC) option will be selected by
default. If not, check the Push Button option.
7. Messages will appear utility indicating that the WPS process has been activated and
the status. Wait for the process to complete.
8. If successful, you will see the following message at the top and the connection
information at the bottom of the utility will appear. Click Finish.
© Copyright 2015 TRENDnet. All Rights Reserved.
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TEW-807ECH
Note: If the WPS process fails, you will see the message below and connection
information at the bottom of the utility will not be displayed. You may need to click
Cancel and attempt the WPS process again. You may need to refer to your wireless
router/access point documentation regarding the operation of WPS.
© Copyright 2015 TRENDnet. All Rights Reserved.
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PIN (Personal Identification Number) Method
1. Open up the wireless utility.
Note: You will need to access the device configuration page (typically through a web
browser) to access the WPS section to enter the client PIN code and use the WPS PIN
method. You may need to refer to your device documentation on how to access your
device’s configuration page and locate the WPS section. The example below (from our
TRENDnet TEW-810DR router) shows where the WPS client PIN information is entered.
2. Click on the WPS tab.
3. Check the PIN Code option.
8. On the wireless utility, click Start.
9. If successful, you will see the following message at the top and the connection
information at the bottom of the utility will appear.
4. Click the WPS AP List drop-down list and select your wireless network.
5. Click Next.
6. The client PIN Code will be generated automatically.
Note: If the WPS process fails, you will see the message below and connection
information at the bottom of the utility will not be displayed. You may need to click Back
and attempt the WPS process again. You may need to refer to your wireless
router/access point documentation regarding the operation of WPS.
7. On your wireless router/access point, enter the client PIN Code into your wireless
router/access point configuration page and start the WPS process.
© Copyright 2015 TRENDnet. All Rights Reserved.
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Create or modify wireless network profiles
Wireless network profiles are profiles that define the parameters of an existing network
such as the wireless network name (SSID) and security settings in order to allow for
easier management especially if you connect to multiple wireless networks. When you
connect to a wireless network using the Available Networks window, a profile for that
network is automatically saved to your profile list so that the next time you are in range
of that network, your computer will automatically connect to that predefined wireless
network without having to manually scan and reconnect to the network.
3. Review the options.
When connecting to a wireless network, it is automatically saved to your Windows®
profile list.
Note: The wireless utility uses built-in Windows® profile management for wireless
networks.
When a parameter (wireless network name or security key) changes in a wireless
network that you had connected to before and saved to the profile list, you may need to
modify the profile of that network and change to the correct parameters in order to
reconnect.
If you are connecting to a wireless network where the wireless network name (SSID) is
not discoverable for security purposes, you may need to manually add a new profile to
the list for this network in order to connect.
Please note that these parameters are set based on the configuration parameters
required by the wireless router/access point.
•
Add – Allows you to manually add a wireless network profile (ex. If the
wireless network is set to hide it’s wireless network name (SSID)). This will add
the profile to Windows® profile list.
•
Modify – Allows you to modify an existing wireless network profile in the
Windows® profile list. Select the wireless network to modify in the Available
Networks list, and click this option to modify it. You will only be able to modify
the settings of a wireless network that had been saved in the Windows® profile
list.
•
Remove – Allows you to remove an existing wireless network profile in the
Windows® profile list. Select the wireless network to remove in the Available
Networks list, and click this option to remove it. You will only be able to remove
a profile that had been saved in the Windows® profile list.
For additional information on security parameters, you can refer to the Appendix.
1. Open up the wireless utility.
2. Click on the Available Networks tab.
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Enter or modify the parameters for the wireless network profile.
•
Open \ Disable – Wireless network has no security configured. No key is
required.
•
Open or Shared \ WEP – Enter the WEP key for your wireless network. Wireless
network has WEP security enabled, open or shared. Please note that the Key
Index 1-4 must also match the same index configured on the wireless
router/access point.
WEP Key Format
•
•
•
Profile Name – Enter a name you easily identify in your profile list, for example
“Home” or “Office”. Please note that this is not the same as your wireless
network name and does not need to be the same as your wireless network
name.
Network Name (SSID) – Enter the wireless network name of the network you
are connecting.
Network Type – The most typical configuration type is Infrastructure which is
used when connecting to a wireless router/access point. Ad-Hoc is only used
when establishing a wireless one-to-one only connection with another wireless
device or computer operating in ad-hoc mode.
There are 2 security categories to choose.
WEP Key Format
HEX
ASCII
Character set
0-9 & A-F, a-f only
Alphanumeric (a,b,C,?,*, /,1,2, etc.)
64-bit key length
10 characters
5 characters
128-bit key length
26 characters
13 characters
•
WPA-PSK \ TKIP or AES – Wireless network has WPA-PSK security enabled,
TKIP or AES.
Note: 8-63 alphanumeric characters (a,b,C,?,*, /,1,2, etc.)
•
WPA2-PSK \ TKIP or AES – Wireless network has WPA2-PSK security enabled.
TKIP or AES.
Note: 8-63 alphanumeric characters (a,b,C,?,*, /,1,2, etc.)
Advance security for enterprise – Includes all security options including advanced
options under the Security Type drop-down that require additional authentication
parameters to connect to the wireless network typically used offices and businesses that
require a higher level of security.
Basic security for personal – Includes the most common security options under the
Security Type drop-down menu.
Additional security options:
•
WPA EAP-TLS or WPA2 EAP-TLS \ TKIP or AES – Wireless network has WPAEAP security enabled, TKIP or AES. Select the EAP (Extensible Authentication
Protocol) Type.
Select a Certificate – EAP-TLS requires additional certificate to be
installed on computer for authentication purposes. Click the dropdown and select the certificate type used to authenticate and required
by the authentication (RADIUS) server.
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Technical Specifications
Standards
•
•
•
•
•
•
PCI Express 1.0a
IEEE 802.11a
IEEE 802.11b
IEEE 802.11g
IEEE 802.11n (up to 300 Mbps)
IEEE 802.11ac (draft 2.0, up to 867 Mbps)
Hardware Interface
•
•
•
•
•
PCI Express x1 (Version 1.0a)
LED indicator
2 x RP‐SMA antenna connectors
Magnetic Antenna Base with 1 m (3.3 ft) extension cable
2 High Gain Detachable Dual Band Antennas
Operation Modes
•
•
•
Client (Infrastructure)
Soft AP
Ad‐Hoc
Encryption
•
Wireless encryption: WEP, WPA/WPA2‐PSK, WPA/WPA2‐RADIUS
Compatibility
•
Windows® 8.1, 8, 7, Vista, XP
Special Features
• 2 high gain dual band detachable antennas and integrated high powered
amplifiers for long range connectivity
• Magnetic Antenna Base for easy mounting and antenna positioning for optimal
signal reception
• High‐speed 802.11ac connectivity
• Soft AP for wireless client connectivity
Quality of Service
• WMM
• WMM‐SA
Frequency
•
•
2.4 GHz: 2.400 ‐ 2.484 GHz
5 GHz: 5.745 GHz‐5.825 GHz
Modulation
• 802.11b: CCK, DQPSK, DBPSK
• 802.11a/g: OFDM with BPSK, QPSK and 16/64‐QAM
• 802.11n: BPSK, QPSK, 16‐QAM, 64‐QAM with OFDM
• 802.11ac: OFDM with BPSK, QPSK and 16/64/256‐QAM
Antenna Gain
•
2.4 GHz/5 GHz: 2 x 5 dBi (max.) dual band external/detachable
Wireless Output Power
•
•
•
•
•
•
802.11a: 28 dBm (max.) @ 54 Mbps
802.11b: 28 dBm (max.) @ 11 Mbps
802.11g: 28 dBm (max.) @ 54 Mbps
802.11n (2.4GHz): 29 dBm (max.) @ 300 Mbps
802.11n (5GHz): 31 dBm (max.) @ 300 Mbps
802.11ac: 30 dBm (max.) @ 867 Mbps
Receiving Sensitivity
• 802.11a: ‐90 dBm (typical) @ 54 Mbps
• 802.11b: ‐91 dBm (typical) @ 11 Mbps
• 802.11g: ‐87 dBm (typical) @ 54 Mbps
• 802.11n (2.4GHz): ‐85 dBm (typical) @ 300 Mbps
• 802.11n (5GHz): ‐90 dBm (typical) @ 300 Mbps
• 802.11ac: ‐58 dBm (typical) @ 867 Mbps
Wireless Channels
•
2.4 GHz: FCC: 1‐11, ETSI: 1‐13
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•
TEW‐807ECH
5 GHz: FCC: 149, 151, 155, 157, 159 and 165, ETSI: 36, 40, 44, 48, 52, 56, 60, 64,
100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140
Power
•
Consumption: Max. 6 W
Operating Temperature
•
‐10 ‐ 70 °C (14 – 158 °F)
Operating Humidity
•
Max. 90% non‐condensing
Certifications
•
•
CE
FCC
Dimensions
• 84 x 64 x 17 mm (3.3 x 2.5 x 0.7 in.)
Weight
• 80 g (2.8 oz.)
• Antenna Base: 114 g (4 oz.)
* Maximum wireless signal rates are referenced from IEEE 802.11 theoretical
specifications. Actual data throughput and coverage will vary depending on interference,
network traffic, building materials and other conditions. For maximum performance of
up to 867Mbps, connect to an 867 Mbps 802.11ac wireless router or access point.
© Copyright 2015 TRENDnet. All Rights Reserved.
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Troubleshooting
Q: I inserted the Utility & Driver CD-ROM into my computer's CD-ROM Drive and the
installation menu does not appear automatically. What should I do?
Answer:
1. For Windows® 8.1/8/7, if the installation menu does not appear automatically,
click on the Windows Icon on the bottom left hand corner of the screen,, click
the “Search programs and files” box, and type D:\Autorun.exe, where “D” in
“D:\Autorun.exe” is the letter assigned to your CD-ROM Drive, and then press the
ENTER key on your keyboard
2. For Windows® Vista, if the installation menu does not appear automatically, click
Start, click the Start Search box, and type D:\Autorun.exe where "D" in
"D:\autorun.exe" is the letter assigned to your CD-ROM Drive, and then press the
ENTER key on your keyboard.
3. For Windows® XP, if the installation menu does not appear automatically, click
Start, click Run, and type
D:\Autorun where "D" in "D:\Autorun.exe" is the letter assigned to your CD-ROM
Drive, and then press the ENTER key on your keyboard.
Q: I completed all the steps in the quick installation guide, but my Wireless USB
Adapter is not connecting to my access point. What should I do?
Answer:
1. Verify that the SSID (Network Name) matches your wireless router or access
point's SSID
2. Please check with your network administrator for security key in order to access a
secured wireless access point or router. Please refer to the User's Guide for more
information regarding wireless network security.
3. Check your TCP/IP properties to ensure that Obtain an IP address automatically is
selected.
4. Double-click the Wireless Configuration Utility icon, click Available Networks and
then click Refresh to check and see if there are any available wireless networks
listed.
TEW-807ECH
Q: Windows is unable to recognize my hardware. What should I do?
Answer:
1. Make sure your computer meets the minimum requirements as specified in
Section 1 of this quick installation guide.
2. You must complete the installation of the Wireless Configuration Utility (as
described in Section 2) before connecting the Wireless USB Adapter to your
computer.
3. Connect the Wireless USB Adapter to a different USB port on your computer.
Q: I cannot open the Wireless Configuration Utility. What should I do?
Answer:
Access your device manager to make sure the adapter is installed properly.
1. To access the device manager on Windows® 8.1/8/7, click on the Windows icon
on the bottom left-hand corner, click Computer, click System Properties and then
click Device Manager.
2. To access the device manager on Windows® Vista, right-click Computer, click
Properties and then click Device Manager.
3. To access the device manager on Windows® XP, right-click My Computer, click
Properties, click the Hardware tab, and then click Device Manager.
If you see a networking device with a yellow question mark or exclamation point:
1. Uninstall the device from device manager
2. Remove the adapter from the computer
3. Click the Windows / Start icon, click All Programs, click TRENDnet Wireless Utility
and then click Uninstall.
© Copyright 2015 TRENDnet. All Rights Reserved.
22
TEW-807ECH
TRENDnet User’s Guide
Appendix
•
Much of the older 802.11a or 802.11g hardware has been upgraded (with
How to choose the type of security for your wireless network
firmware/driver upgrades) to support this encryption standard. Total wireless
Setting up wireless security is very important. Leaving your wireless network open and
unsecure could expose your entire network and personal files to outsiders. TRENDnet
recommends reading through this entire section and setting up wireless security on your
WPA: This encryption is significantly more robust than the WEP technology.
speeds under this encryption type however are limited to 54Mbps.
•
WPA-Auto: This setting provides the router with the ability to detect wireless
devices using either WPA or WPA2 encryption. Your wireless network will
new router.
automatically change the encryption setting based on the first wireless device
There are a few different wireless security types supported in wireless networking each
connected. For example, if the first wireless client that connects to your
having its own characteristics which may be more suitable for your wireless network
wireless network uses WPA encryption your wireless network will use WPA
taking into consideration compatibility, performance, as well as the security strength
encryption. Only when all wireless clients disconnect to the network and a
along with using older wireless networking hardware (also called legacy hardware).
wireless client with WPA2 encryption connects your wireless network will then
It is strongly recommended to enable wireless security to prevent unwanted users from
change to WPA2 encryption. NOTE: WPA2 encryption supports 802.11n speeds
accessing your network and network resources (personal documents, media, etc.).
and WPA encryption will limit your connection speeds to 54Mbps
In general, it is recommended that you choose the security type with the highest
•
WPA2: This is the most secure wireless encryption available today, similar to
strength and performance supported by the wireless computers and devices in your
WPA encryption but more robust. This encryption standard also supports the
network. Please review the security types to determine which one you should use for
highest connection speeds. TRENDnet recommends setting your router to this
your network.
encryption standard. If you find that one of your wireless network devices does
Wireless Encryption Types
not support WPA2 encryption, then set your router to either WPA or WPA-Auto
•
WEP: Legacy encryption method supported by older 802.11a/b/g hardware.
This is the oldest and least secure type of wireless encryption. It is generally not
recommended to use this encryption standard, however if you have old 802.11
encryption.
Note: Check the specifications of your wireless network adapters and wireless appliances
to verify the highest level of encryption supported.
b, 802.11g or 802.11a wireless adapters or computers with old embedded
wireless cards(wireless clients), you may have to set your router to WEP to
allow the old adapters to connect to the router. Note: This encryption standard
will limit connection speeds to 54Mbps.
© Copyright 2015 TRENDnet. All Rights Reserved.
23
TEW-807ECH
TRENDnet User’s Guide
Below is brief comparison chart of the wireless security types and the recommended
configuration depending on which type you choose for your wireless network.
Security Standard
Compatible
Wireless
Standards
Highest
Performance
Under This
Setting
Encryption
Strength
Additional
Options
Recommended
Configuration
WEP
IEEE 802.11a/b/g
(802.11n devices
will operate at
802.11g to
connect using this
standard)
WPA
IEEE 802.11a/b/g
(802.11n/ac
devices will
operate at 802.11g
to connect using
this standard)
WPA2
IEEE 802.11a/b/g/n/ac
Up to 54Mbps
Up to 54Mbps
Up to 867Mbps 11ac**
Up to 300Mbps 11n*
Low
Open System or
Shared Key,
HEX or ASCII,
Different key sizes
Open System
ASCII
13 characters
Medium
High
TKIP or AES,
Preshared Key or
RADIUS
TKIP or AES,
Preshared Key or
RADIUS
TKIP
Preshared Key
8-63 characters
AES
Preshared Key
8-63 characters
How to find your IP address?
Note: Please note that although the following procedures provided to follow for your
operating system on configuring your network settings can be used as general
guidelines, however, it is strongly recommended that you consult your computer or
operating system manufacturer directly for assistance on the proper procedure for
configuring network settings.
Command Prompt Method
Windows® XP/Vista/7/8/8.1
*Dependent on the maximum 802.11n data rate supported by the device (300Mbps)
**Dependent on the maximum 802.11ac data rate supported by the device (867Mbps)
1. On your keyboard, press Windows Logo+R keys simultaneously to bring up the Run
dialog box.
2. In the dialog box, type cmd to bring up the command prompt.
3. In the command prompt, type ipconfig /all to display your IP address settings.
Note: If you are experiencing difficulties, please contact your computer or operating
system manufacturer for assistance.
How to configure your network settings to obtain an IP address automatically or use
DHCP?
Note: Please note that although the following procedures provided to follow for your
operating system on configuring your network settings can be used as general
guidelines, however, it is strongly recommended that you consult your computer or
operating system manufacturer directly for assistance on the proper procedure for
configuring network settings.
Windows® 8/7
a. Go into the Control Panel, click Network and Sharing Center.
b. Click Change Adapter Settings, right-click the Local Area Connection icon.
c. Then click Properties and click Internet Protocol Version 4 (TCP/IPv4).
d. Then click Obtain an IP address automatically and click OK.
Windows® Vista
a. Go into the Control Panel, click Network and Internet.
b. Click Manage Network Connections, right-click the Local Area Connection
icon and click Properties.
c. Click Internet Protocol Version (TCP/IPv4) and then click Properties.
© Copyright 2015 TRENDnet. All Rights Reserved.
24
TEW-807ECH
TRENDnet User’s Guide
d. Then click Obtain an IP address automatically and click OK.
Windows® XP
a. Go into the Control Panel, double-click the Network Connections icon
b. Right-click the Local Area Connection icon and the click Properties.
c. Click Internet Protocol (TCP/IP) and click Properties.
d. Then click Obtain an IP address automatically and click OK.
Note: If you are experiencing difficulties, please contact your computer or operating
system manufacturer for assistance.
Windows XP
1. Right-click the network icon in the notification area, then click View Available
Wireless Networks.
2. In Connect to a Network, under Available Networks, click the wireless network you
would like to connect to.
3. You may be prompted to enter a security key in order to connect to the network.
4. Enter in the security key corresponding to the wireless network, and click Connect.
How to connect to a wireless network using the built-in Windows utility?
Note: Please note that although the following procedures provided to follow for your
operating system on configuring your network settings can be used as general
guidelines, however, it is strongly recommended that you consult your computer or
operating system manufacturer directly for assistance on the proper procedure for
connecting to a wireless network using the built-in utility.
Windows® 8.1/8/7
1. Open Connect to a Network by clicking the network icon (
area.
or
) in the notification
2. In the list of available wireless networks, click the wireless network you would like to
connect to, then click Connect.
4. You may be prompted to enter a security key in order to connect to the network.
5. Enter in the security key corresponding to the wireless network, and click OK.
Windows® Vista
1. Open Connect to a Network by clicking the Start Button.
To.
and then click Connect
2. In the Show list, click Wireless.
3. In the list of available wireless networks, click the wireless network you would like to
connect to, then click Connect.
4. You may be prompted to enter a security key in order to connect to the network.
5. Enter in the security key corresponding to the wireless network, and click OK.
© Copyright 2015 TRENDnet. All Rights Reserved.
25
TEW-807ECH
TRENDnet User’s Guide
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: To assure continued compliance, any changes or modifications not expressly
approved by the party responsible for compliance could void the user's authority to operate
this equipment. (Example - use only shielded interface cables when connecting to computer
or peripheral devices).
FCC Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of
20 centimeters between the radiator and your body.
Europe – EU Declaration of Conformity
TRENDnet hereby declare that the product is in compliance with the essential requirements
and other relevant provisions under our sole responsibility.
Safety
EN60950-1 : 2006 + A11 : 2009 + A1: 2010 + A12: 2011
EMC
EN 301 489-1
EN 301 489-17
EN 55022
V1.9.2: 09-2011
V2.2.1: 09-2012
2010 + AC: 2011 (Class B)
Radio Spectrum & Health
EN 300 328
V1.8.1 : 06-2012
EN 62311
2008
This product is herewith confirmed to comply with the Directives.
Directives
Low Voltage Directive 2006/95/EC and 2014/35/EU
EMC Directive 2004/108/EC
R&TTE Directive 1999/5/EC
EMF Directive 1999/519/EC
RoHS Directive 2011/65/EU
REACH Regulation (EC) No. 1907/2006
This transmitter must not be co-located or operating in conjunction with any other antenna
or transmitter.
The antennas used for this transmitter must be installed to provide a separation distance of
at least 20 cm from all persons and must not be co-located or operating in conjunction with
any other antenna or transmitter.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must
accept any interference received, including interference that may cause undesired
operation.
RoHS
This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in all
EU member states and EFTA countries, except in France and Italy where restrictive use
applies. In Italy the end-user should apply for a license at the national spectrum authorities
in order to obtain authorization to use the device for setting up outdoor radio links and/or
for supplying public access to telecommunications and/or network services. This device may
not be used for setting up outdoor radio links in France and in some areas the RF output
power may be limited to 10 mW EIRP in the frequency range of 2454 – 2483.5 MHz. For
detailed information the end-user should contact the national spectrum authority in France.
This product is RoHS compliant.
© Copyright 2015 TRENDnet. All Rights Reserved.
26
TEW-807ECH
TRENDnet User’s Guide
Česky [Czech]
TRENDnet tímto prohlašuje, že tento TEW-807ECH je ve shodě se
základními požadavky a dalšími příslušnými ustanoveními směrnice
1999/5/ES a 2006/95/ES.
Dansk [Danish]
Undertegnede TRENDnet erklærer herved, at følgende udstyr TEW807ECH overholder de væsentlige krav og øvrige relevante krav i
direktiv 1999/5/EF og 2006/95/EF.
Deutsch
[German]
Hiermit erklärt TRENDnet, dass sich das Gerät TEW-807ECH in
Übereinstimmung mit den grundlegenden Anforderungen und den
übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG und
2006/95/EG befindet.
Eesti [Estonian]
Käesolevaga kinnitab TRENDnet seadme TEW-807ECH vastavust
direktiivi 1999/5/EÜ ja 2006/95/EÜ põhinõuetele ja nimetatud
direktiivist tulenevatele teistele asjakohastele sätetele.
English
Hereby, TRENDnet, declares that this TEW-807ECH is in compliance
with the essential requirements and other relevant provisions of
Directive 1999/5/EC and 2006/95/EC.
Español
[Spanish]
Por medio de la presente TRENDnet declara que el TEW-807ECH
cumple con los requisitos esenciales y cualesquiera otras
disposiciones aplicables o exigibles de la Directiva 1999/5/CE, y
2006/95/CE.
Ελληνική
[Greek]
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑTRENDnet ΔΗΛΩΝΕΙ ΟΤΙTEW807ECHΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ
ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ, 2006/95/ΕΚ
και.
Français
[French]
Par la présente TRENDnet déclare que l'appareil TEW-807ECH est
conforme aux exigences essentielles et aux autres dispositions
pertinentes de la directive 1999/5/CE, 2006/95/CE et.
Italiano[Italian]
Con la presente TRENDnet dichiara che questo TEW-807ECH è
conforme ai requisiti essenziali ed alle altre disposizioni pertinenti
stabilite dalla direttiva 1999/5/CE e 2006/95/CE.
Latviski [Latvian]
AršoTRENDnetdeklarē, ka TEW-807ECH atbilstDirektīvas 1999/5/EK,
un 2006/95/EK būtiskajāmprasībām un citiemar to
saistītajiemnoteikumiem.
Lietuvių
[Lithuanian]
Nederlands
[Dutch]
Malti [Maltese]
Magyar
[Hungarian]
Polski [Polish]
Hierbij verklaart TRENDnet dat het toestel TEW-807ECH in
overeenstemming is met de essentiële eisen en de andere relevante
bepalingen van richtlijn 1999/5/EG, en 2006/95/EG.
Hawnhekk, TRENDnet, jiddikjara li dan TEW-807ECH jikkonforma malħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fidDirrettiva 1999/5/KE u 2006/95/KE.
Alulírott, TRENDnet nyilatkozom, hogy a TEW-807ECHmegfelel a
vonatkozó alapvetõ követelményeknek és az 1999/5/EK irányelv, a
2006/95/EK irányelv egyéb elõírásainak.
Niniejszym TRENDnet oświadcza, że TEW-807ECH jest zgodny z
zasadniczymi wymogami oraz pozostałymi stosownymi
postanowieniami Dyrektywy 1999/5/WE i 2006/95/WE.
Português
[Portuguese]
TRENDnet declara que este TEW-807ECH está conforme com os
requisitos essenciais e outras disposições da Directiva 1999/5/CE e
2006/95/CE.
Slovensko
[Slovenian]
TRENDnet izjavlja, da je ta TEW-807ECH v skladu z bistvenimi
zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES in
2006/95/ES.
Slovensky
[Slovak]
TRENDnettýmtovyhlasuje, že TEW-807ECHspĺňazákladnépožiadavky a
všetkypríslušnéustanoveniaSmernice 1999/5/ES a 2006/95/ES.
Suomi [Finnish]
Svenska
[Swedish]
TRENDnet vakuuttaa täten että TEW-807ECH tyyppinen laite on
direktiivin 1999/5/EY ja 2006/95/EY oleellisten vaatimusten ja sitä
koskevien direktiivin muiden ehtojen mukainen.
Härmed intygar TRENDnet att denna TEW-807ECH står I
överensstämmelse med de väsentliga egenskapskrav och övriga
relevanta bestämmelser som framgår av direktiv 1999/5/EG och
2006/95/EG.
Šiuo TRENDnet deklaruoja, kad šis TEW-807ECH atitinka esminius
reikalavimus ir kitas 1999/5/EB ir 2006/95/EB Direktyvos nuostatas.
© Copyright 2015 TRENDnet. All Rights Reserved.
27
Limited Warranty
TRENDnet User’s Guide
Limited Warranty
TRENDnet warrants its products against defects in material and workmanship, under
normal use and service, for the following lengths of time from the date of purchase.
TEW-807ECH – 3 Years Warranty
AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.
If a product does not operate as warranted during the applicable warranty period,
TRENDnet shall reserve the right, at its expense, to repair or replace the defective
product or part and deliver an equivalent product or part to the customer. The
repair/replacement unit’s warranty continues from the original date of purchase. All
products that are replaced become the property of TRENDnet. Replacement products
may be new or reconditioned. TRENDnet does not issue refunds or credit. Please
contact the point-of-purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or memory
data of customer contained in, stored on, or integrated with any products returned to
TRENDnet pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to
service the product by any unauthorized service center. This warranty is voided if (i) the
product has been modified or repaired by any unauthorized service center, (ii) the
product was subject to accident, abuse, or improper use (iii) the product was subject to
conditions more severe than those specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the applicable
warranty period and providing a copy of the dated proof of the purchase. Upon proper
submission of required documentation a Return Material Authorization (RMA) number
will be issued. An RMA number is required in order to initiate warranty service support
for all TRENDnet products. Products that are sent to TRENDnet for RMA service must
have the RMA number marked on the outside of return packages and sent to TRENDnet
prepaid, insured and packaged appropriately for safe shipment. Customers shipping
from outside of the USA and Canada are responsible for return shipping fees. Customers
shipping from outside of the USA are responsible for custom charges, including but not
limited to, duty, tax, and other fees.
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR
IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE
OR USE OF TRENDNET’S PRODUCTS.
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST
OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT,
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY
OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND
OF THE PURCHASE PRICE PAID, AT TRENDNET’S OPTION. THIS DISCLAIMER OF LIABILITY
FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL
OF ITS ESSENTIAL PURPOSE.
Governing Law: This Limited Warranty shall be governed by the laws of the state of
California.
Some TRENDnet products include software code written by third party developers.
These codes are subject to the GNU General Public License ("GPL") or GNU Lesser
General Public License ("LGPL").
Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section
and look for the desired TRENDnet product to access to the GPL Code or LGPL Code.
These codes are distributed WITHOUT WARRANTY and are subject to the copyrights of
the developers. TRENDnet does not provide technical support for these codes. Please go
to http://www.gnu.org/licenses/gpl.txt or http://www.gnu.org/licenses/lgpl.txt for
specific terms of each license.
PWP05202009v2
2014/11/10
© Copyright 2015 TRENDnet. All Rights Reserved.
28
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