TRENDNET TEW820-821 Wireless AC Easy-Upgrader / AC433 Wireless Access Point User Manual test 3

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TRENDnet User’s Guide
Cover Page
TRENDnet User’s Guide
Table of Contents
Table of Contents ............................................................................1
Product Overview ...........................................................................2
Package Contents .......................................................................................................... 2
Features ......................................................................................................................... 2
Product Hardware Features........................................................................................... 3
Basic Access Point Setup .................................................................4
TEW-820AP
Link Status.......................................................................................................... 29
Advanced Access Point Setup ........................................................ 30
MAC Address Filters .................................................................................................... 30
User Limit..................................................................................................................... 30
Change your access point login password ................................................................... 31
Change your device name ........................................................................................... 31
IPv6 Connection Settings ............................................................................................. 31
Change your access point IP address........................................................................... 32
Expanding a Home Network .......................................................................................... 4
Set your date and time ................................................................................................ 33
Basic Installation ............................................................................................................ 5
Create schedules ......................................................................................................... 34
Access your access point management page ....................................8
Choosing your device mode.............................................................9
Access Point Maintenance & Monitoring ....................................... 34
Reset your Access Point to factory defaults ................................................................ 34
Access Point (AP) Mode ................................................................................................. 9
Access Point Default Settings ...................................................................................... 35
Set the device to access point mode ................................................................... 9
Using access point mode ..................................................................................... 9
Wireless Networking and Security ..................................................................... 10
How to choose the type of security for your wireless network......................... 10
Secure your wireless network............................................................................ 11
Connect wireless devices to your access point .................................................. 13
Connect wireless devices using WPS ................................................................. 14
Steps to improve wireless connectivity ............................................................. 15
Multiple SSID...................................................................................................... 16
Advanced wireless settings ................................................................................ 16
Backup and restore your access point configuration settings ..................................... 35
Wireless Bridge ............................................................................................................ 17
Access Point Mode with Wireless Bridge (WDS) ......................................................... 19
Planning for Wireless Bridging (WDS) ................................................................ 21
Creating a Wireless Bridge (WDS) ...................................................................... 23
Bridging additional WDS supported devices ...................................................... 27
Client ............................................................................................................................ 28
Set the device to client bridge mode ................................................................. 29
Configure Client mode ....................................................................................... 29
Reboot your access point ............................................................................................ 35
Upgrade your access point firmware .......................................................................... 36
Ping test ....................................................................................................................... 36
View your access point log .......................................................................................... 37
Email logs ..................................................................................................................... 37
Wireless Client List ...................................................................................................... 38
Check the access point system information ................................................................ 38
View your access point statistics ................................................................................. 39
Access Point Management Page Structure..................................... 41
Technical Specifications ................................................................ 42
Troubleshooting ........................................................................... 43
Appendix ...................................................................................... 44
© Copyright 2014 TRENDnet. All Rights Reserved.
TEW-820AP
TRENDnet User’s Guide
Features
Product Overview
TRENDnet’s Wireless AC Easy-Upgrader, Model TEW-820AP, adds a
Wireless AC network to a wireless or wired router. Simply plug the TEW820AP into ann available Ethernet port on the back of your existing
router—and you’re done. For your convenience the Wireless AC network
is setup and pre-encrypted out of the box.
TEW-820AP
Package Contents
In addition to your access point, the package includes:
• TEW-820AP
• CD-ROM (Installation Wizard and User’s Guide)
• Multi-Language Quick Installation Guide
• Network cable (1.5 m/5 ft.)
• Power adapter (5 V DC, 1 A)
If any package contents are missing or damaged, please contact the retail store, online
retailer, or reseller/distributor from which the product was purchased.
Easy Setup
Install the upgrader in minutes with a quick guided setup wizard
One Touch Connection
Securely connect Wireless AC enabled devices to the TEW-820AP at the
touch of the Wi-Fi Protected Setup (WPS) button
Encrypted Wireless
For your convenience the Wireless AC network is pre-encrypted with its
own unique password
Next Generation Wireless AC
Wireless AC provides uninterrupted HD video streaming in a busy
connected home. You need a Wireless AC enabled device in order to
connect to the TEW-820AP
Compact
The compact form factor easily fits next to your existing router
* Maximum wireless signal rates are referenced from IEEE 802.11 theoretical
specifications. Actual data throughput and coverage will vary depending on interference,
network traffic, building materials and other conditions. For maximum performance of
up to 433Mbps use with at least a 433MBps 802.11ac wireless client
© Copyright 2014 TRENDnet. All Rights Reserved.
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TRENDnet User’s Guide
Front View
Product Hardware Features
Rear View
Power LED / WPS
Button
10/100 Mbps
Ethernet/ LAN Port
Reset Button
• Power LED / WPS Button (Wi-Fi Protected Setup): The indicator is solid green when
your access point is powered on. Otherwise if this LED indicator is off, there is no
power to your access point. The indicator will also blink when WPS is activated. The
LED will stop blinking and remain solid green automatically once WPS process is
completed.
Side View
• Ethernet LAN Port: Connect Ethernet cables (also called network cables) from your
access point to your router and wired network devices.
• Reset Button: Press and hold this button for 10 seconds to reset the access point.
• WPS Button (Wi-Fi Protected Setup): Push and hold this button for 5 seconds to
activate WPS. The Power LED will blink when WPS is activated.
Power Port
• Power Port: Connect the included power adapter from your access point power
port and to an available power outlet.
© Copyright 2014 TRENDnet. All Rights Reserved.
TEW-820AP
TRENDnet User’s Guide
Basic Access Point Setup
Expanding a Home Network
What is a network?
A network is a group of computers or devices that can communicate with each other. A
home network of more than one computer or device also typically includes Internet
access, which requires a router.
A typical home network may include multiple computers, a media player/server, a
printer, a modem, and a router. A large home network may also have a switch,
additional routers, access points, and many Internet-capable media devices such as TVs,
game consoles, and Internet cameras.
The first access point is installed near your modem/router (typically supplied by your ISP “Internet
Service Provider”) and physically connected using one of your access point’s Ethernet LAN port.
The access point is configured to create a 5GHz wireless network your wireless devices (TVs,
game consoles, or media bridges)
• Modem: Connects a computer or router to the Internet or ISP (Internet Service
Provider).
• Router: Connects multiple devices to the Internet.
• Switch: Connect several wired network devices to your home network. Your router
has a built-in network switch (the LAN port 1-4). If you have more wired network
devices than available Ethernet ports on your router, you will need an additional
switch to add more wired connections.
How to expand a home network
The access point provides multiple modes to extend your current network.
The access point offers the following modes:
• Access Point (Default)
• WDS (also known as wireless bridge)
• Client (also known as wireless client adapter mode)
Where to find more help
In addition to this User’s Guide, you can find help below:
• http://www.trendnet.com/support (documents, downloads, and FAQs are
available from this Web page)
© Copyright 2014 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
TEW-820AP
Basic Installation
1. Insert Setup Wizard CD into your CD-ROM drive.
2. The welcome screen will automatically appear on your monitor. Click Setup Wizard.
3. Connect a network cable from the LAN port of your router to the LAN port of the
access point, press Next to continue.
5. Plug in the power adapter and make sure that the LEDs are turned on.
6. The setup wizard utility will automatically detect the TEW-820AP. Select your device
and click Configure. If the utility does not detect your device, verify the network cable
and power adapter is plugged on correctly and click Refresh.
7. Enter the password (default: admin). For your security it is recommended your
change the login password. Enter a new login password and click Login.
© Copyright 2014 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
8. Select the mode you would like to configure the TEW-820AP. For this example we
will configure the TEW-820AP in Access Point mode. Select Access Point and click
Configure.
9. Select how to configure the LAN settings of the TEW-820AP. For installation it is
recommended to select Dynamic IP Address Configuration and click Next to continue.
TEW-820AP
10. Select Manual Setup to manually configure the TEW-820AP wireless settings.
11. Enter the SSID or wireless network name you would like to assign your TEW-820AP
and click Next.
© Copyright 2014 TRENDnet. All Rights Reserved.
TRENDnet User’s Guide
12. Select the wireless security or encryption type to assign your TEW-820AP and lick
Next. For the highest level of wireless security or encryption select WPA-PSK.
TEW-820AP
14. Confirm your settings and click Next to continue. To save your settings click Save to
save your configuration file or click Print to print your configuration file.
13. Select the WPA Mode you would like to assign. Selecting WPA or WPA2 option
allows both WPA-PSK and WPA2-PSK encryption types. In the Pre-Shared Key section,
enter your security password. This password will be used to wirelessly connect to the
TEW-820AP. Click Next to continue.
© Copyright 2014 TRENDnet. All Rights Reserved.
TEW-820AP
TRENDnet User’s Guide
15. You have completed configuring your TEW-820AP. Click Exit to close the utility.
Access your access point management page
Note: Your access point management page URL/domain name http://tew-820AP or
default IP address http://192.168.10.100 is accessed through the use of your Internet
web browser (e.g. Internet Explorer®, Firefox®, Chrome™, Safari®, Opera™) and will be
referenced frequently in this User’s Guide.
If you have changed the default IP address, you will need to ensure that your computer is
configured with IP address settings in the same subnet as the as the access point in order
to access the access point management page. (Ex. Access Point IP address changed to
192.168.0.100 / 255.255.255.0, example computer address 192.168.0.25 /
255.255.255.0).
1. Open your web browser and go to URL/domain namehttp://tew-820AP or IP
address http://192.168.10.100. Your access point will prompt you for a user name and
password.
2. By default, the user name is admin and password is admin. You can also find the
Password on a sticker on the side of the access point and on the label on the bottom
of the access point. Enter your Username and Password, select your preferred
language, and then click Login.
Note: If you have changed the password already such as in the Setup Wizard, you
will need to login using the new password.
Default User Name: admin
Default Password: admin
Note: User Name and Password are case sensitive.
© Copyright 2014 TRENDnet. All Rights Reserved.
TEW-820AP
TRENDnet User’s Guide
Choosing your device mode
Set the device to access point mode
Access Point (AP) Mode
Note: By default, the device is set to function in access point mode.
By default, your access point functions in Access Point mode, creating a wireless
network to allow wireless client devices to connect and access your network resources
and access the Internet.
1. Log into your access point management page (see “Access your access point
management page” on page 8).
The diagram below shows your access point connected to one of your router LAN ports
and functioning in Access Point mode allowing wireless clients (ex. laptops, game
consoles, DVRs, Smart TVs, and mobile devices, etc.) to wirelessly connect to your
access point to establish network and Internet connectivity.
Main > Device Mode
2. Click on Main, click on Device Mode.
3. Click the Device Operation Mode drop-down list and select Access Point.
4. To save changes, click Save Settings.
Using access point mode
Wireless > Basic
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Wireless, click on Basic scroll down to Wireless Network Settings
3. Review the settings, click Save Settings when finished.
© Copyright 2014 TRENDnet. All Rights Reserved.
TEW-820AP
TRENDnet User’s Guide
Wireless Network
• Mode: Select the mode you would like to set the wireless band to operate.
o Access Point: Select this option to create a wireless network.
o WDS: Select this option to have the device establish a WDS (wireless bridge)
connection with another access point.
o WDS + AP: Select this option to create a wireless network and have the device
establish a WDS (wireless bridge) connection with another access point.
• Enable Wireless: Select from the pull down menu the schedule of when to enable
the wireless signal. Select Always for always on or click Add New to create a new
schedule.
• Wireless Name: Enter the wireless name (SSID) for your wireless network. This
acronym stands for Service Set Identifier and is the name of your wireless network.
It differentiates your wireless network from others around you. By default, the
access point’s wireless name is unique to the device. If you choose to change the
SSID, change it to a name that you can easily remember.
• 802.11 n-mode: Select the 802.11 mode you would like to the wireless band to
operate on.
Note: This device operates in 5GHz wireless mode, below options of 802.11n is
based on 5GHz 802.11.
o 802.11a only: Select this option if you only have 802.11a wireless devices.
o 802.11n only: Select this option if you only have 802.11n wireless devices.
o Mixed 802.11n and 802.11a: Select this option if you will be using both 802.11n
and 802.11a wireless devices.
o 802.11ac only: Select this option if you only have 802.11ac wireless devices.
o Mixed 802.11n and 802.11ac: Select this option if you have both 802.11n and
802.11 ac wireless clients.
o Mixed 802.11ac, 802.11n and 802.11a: Default setting, select this option if you
are uncertain what your wireless devices support.
• Wireless Channel: Click the drop-down list and select the desired Channel for
wireless communication. The goal is to select the Channel that is least used by
neighboring wireless networks. Select Enable Auto Channel Scan to have the access
point select the operating channel.
• Channel Width: Select the appropriate channel width for your wireless network.
This setting only applies to 802.11n. For greater 802.11n performance, select Auto
20/40/80MHz (Options: 20MHz or 20/40MHz (Auto)). It is recommended to use the
default channel bandwidth settings.
• Visibility Status:: Select Visible to allow your wireless network to be visible or
Invisible to prevent your wireless network to be seen.
Wireless Networking and Security
How to choose the type of security for your wireless network
Setting up wireless security is very important. Leaving your wireless network open and
unsecure could expose your entire network and personal files to outsiders. TRENDnet
recommends reading through this entire section and setting up wireless security on your
new access point.
There are a few different wireless security types supported in wireless networking each
having its own characteristics which may be more suitable for your wireless network
taking into consideration compatibility, performance, as well as the security strength
along with using older wireless networking hardware (also called legacy hardware).
It is strongly recommended to enable wireless security to prevent unwanted users from
accessing your network and network resources (personal documents, media, etc.).
In general, it is recommended that you choose the security type with the highest
strength and performance supported by the wireless computers and devices in your
network. Please review the security types to determine which one you should use for
your network.
Wireless Encryption Types
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• WEP: Legacy encryption method supported by older 802.11b/g hardware. This is
the oldest and least secure type of wireless encryption. It is generally not
recommended to use this encryption standard, however if you have old 802.11 b or
802.11g wireless adapters or computers with old embedded wireless cards(wireless
clients), you may have to set your access point to WEP to allow the old adapters to
connect to the access point.
Note: This encryption standard will limit connection speeds to 54Mbps.
• WPA: This encryption is significantly more robust than the WEP technology. Much
of the older 802.11g hardware was been upgraded (with firmware/driver upgrades)
to support this encryption standard. Total wireless speeds under this encryption
type however are limited to 54Mbps.
• WPA-Auto: This setting provides the access point with the ability to detect
wireless devices using either WPA or WPA2 encryption. Your wireless network will
automatically change the encryption setting based on the first wireless device
connected. For example, if the first wireless client that connects to your wireless
network uses WPA encryption your wireless network will use WPA encryption. Only
when all wireless clients disconnect to the network and a wireless client with WPA2
encryption connects your wireless network will then change to WPA2 encryption.
Note: WPA2 encryption supports 802.11n speeds and WPA encryption will limit
your connection speeds to 54Mbps
• WPA2: This is the most secure wireless encryption available today, similar to WPA
encryption but more robust. This encryption standard also supports the highest
connection speeds. TRENDnet recommends setting your access point to this
encryption standard. If you find that one of your wireless network devices does not
support WPA2 encryption, then set your access point to either WPA or WPA-Auto
encryption.
Note: Check the specifications of your wireless network adapters and wireless
appliances to verify the highest level of encryption supported. Below is brief
comparison chart of the wireless security types and the recommended
configuration depending on which type you choose for your wireless network.
Security Standard
Compatible
Wireless
Standards
WEP
IEEE 802.11a/b/g
(802.11n devices
will operate at
802.11g to connect
using this standard)
WPA
IEEE 802.11a/b/g
(802.11n devices
will operate at
802.11g to connect
using this
standard)
Highest
Performance
Under This
Setting
Encryption
Strength
Additional
Options
Recommended
Configuration
Up to 54Mbps
Up to 54Mbps
Up to 300Mbps
Low
Open System or
Shared Key,
HEX or ASCII,
Different key sizes
Medium
High
TKIP or AES,
Preshared Key or
RADIUS
TKIP or AES,
Preshared Key or
RADIUS
TKIP
Preshared Key
8-63 characters
AES
Preshared Key
8-63 characters
Open System ASCII
13 characters
*Dependent on the maximum 802.11n data rate supported by the device (150Mbps,
300Mbps)
Secure your wireless network
Wireless > Basic
After you have determined which security type to use for your wireless network (see
“How to choose the security type for your wireless network” on page 10), you can set up
wireless security.
Note: By default, your access point is configured with a predefined wireless network
name (SSID) and security key using WPA2-Personal. The predefined wireless network
name and security can be found on the sticker on the side of the access point or on the
device label at the bottom of the access point.
WPA2
IEEE 802.11a/b/g/n
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1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Wireless, and click on Security.
Selecting WPA-Personal
In the Security Mode drop-down list, select WPA-Personal; Please review the WPAPersonal settings to configure and click Apply to save the changes.
3. Under Wireless Security, click on the Security Mode drop-down list to select your
wireless security type.
Selecting WEP:
If selecting WEP-OPEN or WEP-SHARED (Wired Equivalent Privacy), please review the
WEP settings to configure and click Save Settings to save the changes.
Note: WEP encryption is available when 802.11 n-mode is set to Off, 802.11n does
not support WEP encryption. In addition, when WEP encryption is selected WPS
feature will be disabled.
WEP Key Format
HEX
• Security Mode: Select WPA-Personal
• WPA Mode: Select WPA2 Only, WPA Only or Auto (WPA or WPA2). It is
recommended to select WPA2 Only, but if you are not certain you can select Auto.
• Cipher Type: Select AES when using WPA2 only, TKIP when using WPA Only. You
can select TKIP and AES when using Auto (WPA or WPA2)
• Pre-Shared Key: Enter the security password. This is the password or key that is
used to connect your computer to this access point wirelessly.
ASCII
Character set
0-9 & A-F, a-f only
Alphanumeric (a,b,C,?,*, /,1,2, etc.)
64-bit key length
10 characters
5 characters
128-bit key length
26 characters
13 characters
• Network Key: Select the Key number you would like to use and enter the WEP
key. This is the password or key that is used to connect your computer to this
access point wirelessly.
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Selecting WPA Enterprise:
• RADIUS server Shared Secret: Enter the shared secret used to authorize your
access point with your RADIUS server.
Connect wireless devices to your access point
A variety of wireless network devices can connect to your wireless network such as:
Gaming Consoles
•
•
•
•
•
Internet enabled TVs
Network media players
Smart Phones
Wireless Laptop computers
Wireless IP cameras
Each device may have its own software utility for searching and connecting to available
wireless networks, therefore, you must refer to the User’s Manual/Guide of your
wireless client device to determine how to search and connect to this access point’s
wireless network.
See the “Appendix” on page 44 for general information on connecting to a wireless
network.
The following section outlines options when selecting WPA (EAP or RADIUS). This
security type is also known as EAP (Extensible Authentication Protocol) or Remote
Authentication Dial-In User Service or RADIUS.
Note: This security type requires an external RADIUS server, Pre-Shared Key only requires
you to create a passphrase.
• Security Mode: Select WPA-Enterprise
• WPA Mode: Select WPA2 Only, WPA Only or Auto (WPA or WPA2). It is
recommended to select WPA2 Only, but if you are not certain you can select Auto.
• Cipher Type: Select AES when using WPA2 only, TKIP when using WPA Only. You
can select TKIP and AES when using Auto (WPA or WPA2)
• RADIUS Server IP Address: Enter the IP address of the RADIUS server. (e.g.
192.168.10.250)
• RADIUS Port: Enter the port your RADIUS server is configured to use for RADIUS
authentication.
Note: It is recommended to use port 1812 which is typical default RADIUS port.
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Connect wireless devices using WPS
PBC (Software/Virtual Push Button)
Wireless > Wi-Fi Protected Setup
WPS (Wi-Fi Protected Setup) is a feature that makes it easy to connect devices to your
wireless network. If your wireless devices support WPS, you can use this feature to
easily add wireless devices to your network.
In addition to the hardware push button located physically on your access point, the
access point management page also has push button which is a software or virtual push
button you can click to activate WPS on your access point.
Note: You will not be able to use WPS if you set the SSID Broadcast setting to Disabled or
if you are using WEP security. Please note that WPS functionality will only be available
when the Device Mode is set to Access Point mode under Main > Device Mode.
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Wireless, and click on Wi-Fi Protected Setup.
There are two methods the WPS feature can easily connect your wireless devices to
your network.
• Push Button Configuration (PBC) method
o (RECOMMENDED) Hardware Push Button method–with an external button
located physically on your access point and on your client device
o WPS Software/Virtual Push Button - located in access point management page
• PIN (Personal Identification Number) Method - located in access point management
page
Note: Refer to your wireless device documentation for details on the operation of
WPS.
3. To add a wireless device to your network, click the Add Wireless Device with WPS
button in the Add Wireless Station section.
4. Select PBC option and click Connect.
Recommended Hardware Push Button (PBC) Method
Note: It is recommended that a wireless key (passphrase or password) is created
before connecting clients using the PBC method. By default your access point is
preconfigured with a wireless encryption key. If no wireless key is defined when
connecting via PBC, the access point will automatically create an encryption key
that is 64 characters long. This 64 character key will then have to be used if one has
to connect computers to the access point using the traditional connection method.
To add a wireless device to your network, simply push the WPS button on the wireless
device you are connecting (consult client device User’s Guide for length of time), then
push and hold the WPS button located on your access point for 3 seconds and release it.
The WPS LED will blink to indicate WPS has been activated on your access point. (See
“Product Hardware Features” on page 2)
5. Then push the WPS button on the wireless device (consult wireless device’s User’s
Guide for length of time) you are connecting.
5. Wait for your access point to finsh the WPS process.
For connecting additional WPS supported devices, repeat this process for each
additional device.
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PIN (Personal Identification Number)
Steps to improve wireless connectivity
Wireless > Wi-Fi Protected Setup
If your wireless device has WPS PIN (typically an 8-digit code printed on the wireless
device product label or located in the wireless device wireless software utility), you can
use this method.
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Wireless, and click on Wi-Fi Protected Setup.
3. To add a wireless device to your network, enter the 8-digit numeric PIN number of
the wireless client device and click Add Enrollee.
4. Select PIN option and click Connect.
5. Then press the PIN activation on your wireless device (consult wireless device’s User’s
Guide for length of time) you are connecting.
6. Wait for your access point to finsh the WPS process.
There are a number of factors that can impact the range of wireless devices. Follow
these tips to help improve your wireless connectivity:
1. Keep the number of obstructions to a minimum. Each obstruction can reduce the
range of a wireless device. Position the wireless devices in a manner that will
minimize the amount of obstructions between them.
a. For the widest coverage area, install your access point near the center of your
home, and near the ceiling, if possible.
b. Avoid placing the access point on or near metal objects (such as file cabinets and
metal furniture), reflective surfaces (such as glass or mirrors), and masonry walls.
c. Any obstruction can weaken the wireless signal (even non-metallic objects), so
the fewer obstructions between the access point and the wireless device, the
better.
d. Place the access point in a location away from other electronics, motors, and
fluorescent lighting.
e. Many environmental variables can affect the access point’s performance, so if
your wireless signal is weak, place the access point in several locations and test
the signal strength to determine the ideal position.
2. Building materials can have a large impact on your wireless signal. In an indoor
environment, try to position the wireless devices so that the signal passes through
less dense material such as dry wall. Dense materials like metal, solid wood, glass
or even furniture may block or degrade the signal.
3. Antenna orientation can also have a large impact on your wireless signal. Use the
wireless adapter’s site survey tool to determine the best antenna orientation for
your wireless devices.
4. Interference from devices that produce RF (radio frequency) noise can also impact
your signal. Position your wireless devices away from anything that generates RF
noise, such as microwaves, radios and baby monitors.
If possible, upgrade wireless network interfaces (such as wireless cards in computers)
from older wireless standards to 802.11n or 802.11ac. If a wirelessly networked device
uses an older standard, the performance of the entire wireless network may be slower.
If you are still experiencing low or no signal consider repositioning the wireless devices,
installing additional access points or wireless extenders.
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Multiple SSID
Access > Multi-SSID
The multiple SSID feature allows you to broadcast up to additional SSIDs (or wireless
network names). When wireless devices are searching for available wireless networks to
connect to, the SSIDs (or wireless network names) will appear as separate and different
wireless networks. Each SSID can be configured each with a different SSID (or wireless
network name), security type and additional settings for wireless devices to connect.
You can use the multiple SSID feature to setup guest wireless accounts with a different
security type to keep your primary wireless network security information private.
• Wireless Network Name: Enter the wireless name (SSID) for your wireless network.
This acronym stands for Service Set Identifier and is the name of your wireless
network. It differentiates your wireless network from others around you
• Security Mode: Select the security type you would like to apply.
Note: To verify that the multiple SSIDs are active, using a wireless device, scan for
available wireless networks and check if the wireless device is able to discover the SSIDs.
To check connectivity, using a wireless device, connect to these SSIDs using the wireless
security types you have configured.
Advanced wireless settings
Wireless > Advanced
These settings are advanced options that can be configured to change advanced
wireless broadcast specifications. It is recommended that these settings remain set to
their default values unless you are knowledgeable about the effects of changing these
values. Changing these settings incorrectly can degrade performance.
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Access, and click on Multi-SSID.
3. Click the Multi-SSID Index drop-down list and select the SSID to configure (SSID 1 is
the primary SSID).
• Transmit Power: Beacon Interval: A Select the percentage level of wireless transmit
power you would like to have the access point operate in.
Default Value: 100%
4. Review the settings, click Apply when finished.
• Enable SSID: Select to enable the selected wireless network/band.
• WMM Enable: Select this option to enable WMM feature.
• Short GI: Select this option to enable Short guard interval feature.
• WLAN Partition: Select this option to disable the communication between
connected clients.
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Wireless Bridge
Wireless bridging using WDS (Wireless Distribution System) allows the device to create a wireless bridge with other WDS supported wireless routers and access points configured in WDS
mode to bridge groups of network devices together wirelessly. Network enabled devices can be plugged into the Ethernet LAN port. WDS is subset option of Access Point mode.
There are 2 types of WDS modes,
• WDS: Strictly for establishing wireless bridging only and will not function in access point simultaneously, allowing wireless client devices such as computers, game consoles, mobile
phones, etc. to connect in order to access network resources from multiple groups of network devices as well as the Internet. The diagram below illustrates examples of WDS.
• WDS+AP:- Allows the device to establish wireless bridging and function as access point simultaneously, allowing wireless client devices such as computers, game consoles, mobile
phones, etc. to connect to the access point in order to access network resources from multiple groups of network devices as well as the Internet. Please refer to the section Wireless
Bridge (WDS) with Access Point (AP) Mode on page 19 for details on this mode.
Note: WDS (Wireless Distribution System) is not currently standardized and may not connect to different model wireless routers or access points, therefore, when using WDS, it is
recommended to use the same model and version for wireless bridging.
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The diagram below illustrates an example of multiple WDS wireless bridge links.
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Access Point Mode with Wireless Bridge (WDS)
Wireless bridging using WDS (Wireless Distribution System) allows the device to create a wireless bridge with other WDS supported wireless routers and access points configured in WDS
mode to bridge groups of network devices together wirelessly. Network enabled devices can be plugged into the Ethernet LAN port. WDS is subset option of Access Point mode.
There are 2 types of WDS modes,
• WDS+AP:- Allows the device to establish wireless bridging and function as access point simultaneously, allowing wireless client devices such as computers, game consoles, mobile
phones, etc. to connect to the access point in order to access network resources from multiple groups of network devices as well as the Internet. The diagrams below illustrate
examples of WDS with Access Point.
• WDS: Strictly for establishing wireless bridging only and will not function in access point simultaneously, allowing wireless client devices such as computers, game consoles, mobile
phones, etc. to connect in order to access network resources from multiple groups of network devices as well as the Internet. Please refer to the section Wireless Bridge (WDS)
Mode page 17 for details on this mode.
Note: WDS (Wireless Distribution System) is not currently standardized and may not connect to different model wireless routers or access points, therefore, when using WDS, it is
recommended to use the same model and version for wireless bridging.
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The diagram below illustrates an example of multiple WDS wireless bridge links with access point functionality.
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Planning for Wireless Bridging (WDS)
Note: By default, the device is set to function in access point mode. WDS is a subset option of Access Point Mode. You must set your access point device mode to operate in Access Point
first in order to configure WDS. Please ensure the Device Mode is set to Access Point under Main > Device Mode.
Before configuring WDS, please ensure the following items first:
1. Verify that all of your 5GHz wireless devices support WDS.
2. Make sure different IP addresses are assigned to each WDS supported wireless device used for bridging. (ex. 192.168.10.100,192.168.10.99,192.168.10.98, etc.) to avoid IP address
conflicts. See the section Change your access point IP address page 32 for changing the access point IP address.
3. Please ensure that only one DHCP server is assigning IP addresses on your network to avoid IP address conflicts. Typically, most routers used in a home environment include a built-in
DHCP server (typically enabled by default) to assign IP addresses to local client devices automatically. Please make sure that only one device on your network has DHCP server enabled and
disabled on all others to avoid IP address conflicts.
4. WDS bridging requires all WDS supported devices to use the same wireless network name (SSID), wireless channel, and wireless security settings on all WDS supported wireless devices.
Refer to page 9 “Using access point mode” to configure wireless network name (SSID) and wireless channel settings. Refer to page 10 “Wireless Networking and Security” to configure
wireless security settings.
5. You will require the wireless MAC address of each WDS supported device. On any network, each network device has a unique 6-digit MAC (Media Access Control) address. For each
WDS supported device, all of the remote wireless MAC addresses of the other WDS supported device you are bridging. (Ex. In diagram on the next page, AP1 needs to enter the remote
MAC addresses (red text) of AP2, AP3, and AP4. AP2 needs to enter the remote MAC address of AP1 only, AP3 and AP4 also need to enter the remote MAC address of AP1 only). You can
find the wireless MAC address of the access point in the management page under Status > Device Information.
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The diagram below illustrates an example of the parameters configured when planning for WDS bridging. Each WDS supported access point is configured with a different IP address (blue)
to prevent IP address conflict. The “wired router” is the only single DHCP server (gray) providing automatic IP address assignment for all client devices in the network. The WDS
parameters required to match on all WDS supported access points in order to establish WDS wireless bridging is configured (blue). The wireless MAC of all devices is noted (red).
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Creating a Wireless Bridge (WDS)
Wireless > Basic
Note: Since wireless bridge (WDS) is a subset of Access Point mode, please make sure that Access Point mode is selected under Main > Device Mode for all access points. See page 9 “Set
your device to access point mode.” This procedure can apply for both WDS and WDS+AP modes.
To configure a wireless bridge (WDS) between two TEW-820AP access points:
• Make note of the wireless MAC address of both access points. See page XX for checking the status page.
Example:
AP1 (Access Point 1) 5GHz Wireless MAC Address: 00:11:22:AA:BB:C2
AP2 (Access Point 2) 5GHz Wireless MAC Address: 00:11:22:AA:BB:C4
• Make sure the IP address on each WDS supported access is point is different and on the same IP network/subnet. See page XX for changing access point IP address.
Example:
AP1 (Access Point 1) IP Address Settings: 192.168.10.100 / 255.255.255.0
AP2 (Access Point 2) IP Address Settings: 192.168.10.99 / 255.255.255.0
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AP1 Configuration
1. Log into your access point management page (see “Access your access point management page” on page 7).
2. Click on Wireless, click on Basic.
3. Click the Mode drop-down list and select one of following WDS options.
• WDS: Select this option to establish wireless bridging only without broadcasting your wireless network name for client devices to connect. Please refer to the section Wireless Bridge
(WDS) Mode page 17 for details on this mode.
• WDS+AP (Recommended): Select this option to establish wireless bridging and broadcast your wireless network name for client devices to connect simultaneously. See page 23 for
details. Please refer to the section Wireless Bridge (WDS) with Access Point (AP) Mode on page 19 for details on this mode.
4. Review the Bridge Setting section and press Save Settings.
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• 802.11 n-mode: Select the 802.11 mode you would like to the wireless band to operate on.
Note: This device operates in 5GHz wireless mode, below options of 802.11n is based on 5GHz 802.11.
o 802.11a only: Select this option if you only have 802.11a wireless devices.
o 802.11n only: Select this option if you only have 802.11n wireless devices.
o Mixed 802.11n and 802.11a: Select this option if you will be using both 802.11n and 802.11a wireless devices.
o 802.11ac only: Select this option if you only have 802.11ac wireless devices.
o Mixed 802.11n and 802.11ac: Select this option if you have both 802.11n and 802.11 ac wireless clients.
o Mixed 802.11ac, 802.11n and 802.11a: Default setting, select this option if you are uncertain what your wireless devices support.
• Wireless Channel: Click the drop-down list and select the desired Channel for wireless communication. The goal is to select the Channel that is least used by neighboring wireless
networks and the channel used must match on all WDS devices.
• Channel Width: Select the appropriate channel width for your wireless network. This setting only applies to 802.11n. For greater 802.11n performance, select Auto 20/40/80MHz
(Options: 20MHz or 20/40MHz (Auto)). It is recommended to use the default channel bandwidth settings and that similar setting is applied on all WDS devices.
• Remote AP Mac: Enter the wireless MAC address of the remote WDS supported access point or router.
• Bridge Security: Select and configure the wireless security to be used on the WDS connection. This setting must be applied on all WDS devices.
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AP2 Configuration
1. Log into your access point management page (see “Access your access point management page” on page 9).
2. Click on Wireless, click on Basic.
3. Click the Mode drop-down list and select one of following WDS options.
• WDS: Select this option to establish wireless bridging only without broadcasting your wireless network name for client devices to connect. Please refer to the section Wireless Bridge
(WDS) Mode page 17 for details on this mode.
• WDS+AP (Recommended): Select this option to establish wireless bridging and broadcast your wireless network name for client devices to connect simultaneously. See page 23 for
details. Please refer to the section Wireless Bridge (WDS) with Access Point (AP) Mode on page 19 for details on this mode.
4. Review the Bridge Setting section and press Save Settings.
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• 802.11 n-mode: Select the 802.11 mode you would like to the wireless band to operate on.
Note: This device operates in 5GHz wireless mode, below options of 802.11n is based on 5GHz 802.11.
o 802.11a only: Select this option if you only have 802.11a wireless devices.
o 802.11n only: Select this option if you only have 802.11n wireless devices.
o Mixed 802.11n and 802.11a: Select this option if you will be using both 802.11n and 802.11a wireless devices.
o 802.11ac only: Select this option if you only have 802.11ac wireless devices.
o Mixed 802.11n and 802.11ac: Select this option if you have both 802.11n and 802.11 ac wireless clients.
o Mixed 802.11ac, 802.11n and 802.11a: Default setting, select this option if you are uncertain what your wireless devices support.
• Wireless Channel: Click the drop-down list and select the desired Channel for wireless communication. The goal is to select the Channel that is least used by neighboring wireless
networks and the channel used must match on all WDS devices.
• Channel Width: Select the appropriate channel width for your wireless network. This setting only applies to 802.11n. For greater 802.11n performance, select Auto 20/40/80MHz
(Options: 20MHz or 20/40MHz (Auto)). It is recommended to use the default channel bandwidth settings and that similar setting is applied on all WDS devices.
• Remote AP Mac: Enter the wireless MAC address of the remote WDS supported access point or router.
• Bridge Security: Select and configure the wireless security to be used on the WDS connection. This setting must be applied on all WDS devices.
Bridging additional WDS supported devices
For a point-to-multipoint (hub and spoke) WDS configuration, the AP2 (spoke) configuration procedure in the previous section “Creating a Wireless Bridge” page 23 can be used when
creating additional WDS bridges to AP1 (hub).
For multiple point-to-point wireless WDS bridge links, you can follow the entire configuration procedure in the previous section “Creating a Wireless Bridge” on page 23.
The TEW-820AP can support up to 8 wireless WDS bridge connections.
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Client
Client mode allows the device to act as a wireless client device to connect to your wireless network and bridge the wireless connection from the wireless network to the LAN port located
on the back of the device. Client devices with wired network capability such as in a media or entertainment center (ex. Smart TV, Game Console, DVR, etc.) can connect to one of the
available LAN port using an Ethernet cable to establish wired connectivity to your network.
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Set the device to client bridge mode
Main > Device Mode
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click the Main and Device Mode. Next to Operation Mode select Client on the dropdown list.
4. At the bottom, click Next to connect and copy the settings of the selected wireless
network.
5. If your wireless network requires wireless security, you will be prompted to enter
your wireless key. Enter your Wireless Key required to connect to your existing
wireless network and click Connect.
6. Click Finish and wait for the device to apply the settings.
4. To save changes, click Save Settings.
Configure Client mode
Wireless > Site Survey
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Wireless and click on Site Survey.
3. Search for your wireless network to connect in the wireless network list. In the Select
column, click the radio button to select your wireless network.
7. To verify the access point has successfully copied the settings and connected to your
It may take up to 1 minute for your device to verify and display the connection status.
Link Status
Status > Link Status
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click the Status and Link Status to view the connection status of your access point in
client mode.
Note: If the Link Status does not display any information after 1 min, please reattempt the procedure.
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•
Connected Time: Time duration of how long the access point has been
connected.
•
MAC Address: MAC address of the access point is connected
Advanced Access Point Setup
MAC Address Filters
Access > MAC Filters
Every network device has a unique, 12-digit MAC (Media Access Control) address. Using
MAC filters, you can allow or deny specific computers and other devices from using this
access point’s wireless network. You can enter up to 24 MAC address entries.
Note: MAC filter can be configured to allow access to the listed MAC address and deny
all others unlisted or vice versa. The recommended function is to choose to only allow
access to the MAC addresses listed and deny all others unlisted because it is easier to
determine the MAC addresses of devices in your network then to determine which MAC
addresses you do not want to allow access.
Before saving settings, add the MAC addresses to the MAC Table and configure the
options first.
• MAC Address: Enter the MAC address of the devices you would like to filter. (e.g.
00:11:22:AA:BB:CC)
Note: If you uncertain of the device MAC address, please refer to your computer or
device documentation to find the MAC address.
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Access, click on MAC Filters.
3. Review the MAC Filter options, click Save Settings to save settings.
Click the Configuring MAC Filtering below drop-down list to choose the MAC filter
function.
• Turn MAC Filtering OFF: disables the MAC address filter.
• Turn MAC Filtering ON and ALLOW computers listed to access the network Only
Allow computers/devices with MAC addresses listed to access the access point
management page and the Internet. Deny all others. Turn MAC Filtering ON and
DENY computers listed to access the network
Only Deny computers/devices with MAC addresses listed to access to the access point
management page and the Internet. Allow all others.
• Schedule: Select from the pull down menu a schedule of when to apply the MAC
filter rule, or click Add New to add a new schedule.
User Limit
Access > User limit
The access point allows you to configure the amount of users allowed to connect to
your wireless network.
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1. Log into your access point management page (see “Access your access point
management page” on page 8).
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Access, click on User Limit.
2. Click on Main, and click on Password.
3. Review the User Limit options, click Save Settings to save settings.
3. Under the Device Name Settings section, in the Device Name field, enter the new
device name to display on your network to identify the access point. Click Save
Settings to apply changes.
• Enable User Limit: Select this option to turn on user limit feature
• User Limit: Enter the amount of users you would like to allow on your wireless
network.
Change your access point login password
Note: The access point’s device name is used to access the device using the URL
feature. If changed the device name you will need to access your access point
management page using your new access point IP address. (e.g. Instead of using
the default login URL http://tew-820AP
Main > Password
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Main, and click on Password.
3. Under the Password section, in the Password field, enter the new password. Click
Save Settings to apply changes.
IPv6 Connection Settings
Main > IPv6
IPv6 (Internet Protocol Version 6) is a new protocol that significantly increases the
number of available Internet public IP addresses due to the 128-bit IP address structure
versus IPv4 32-bit address structure. In addition, there are several integrated
enhancements compared to the most commonly used and well known IPv4 (Internet
Protocol Version 4) such as:
• Integrated IPsec – Better Security
• Integrated Quality of Service (QoS) – Lower latency for real-time applications
• Higher Efficiency of Routing – Less transmission overhead and smaller routing tables
• Easier configuration of addressing
Note: If you change the access point login password, you will need to access the
access point management page using the User Name “admin” and the new
password.
Change your device name
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Main, and click on IPv6.
3. Select the IPv6 connection type to assign IPv6 addressing to the access point.
Main > Password
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• Link-Local Only
• Auto-configuration (SLAAC/DHCPv6)
• Static IPv6
• Dynamic IP (DHCP): Choose the option to set the access point to automatically
obtain IP address settings from a DHCP server
Note: Typically, your network router has a built-in DHCP server.
• Static IP: Choose this option to manually configure the IP address settings of the
access point.
• LAN IPv6 Link-Local Address: Current IPv6 address applied to your access point.
Change your access point IP address
Main > Network Settings
Typically, the access point IP address settings only needs to be changed when
connecting the access point to your network and configuring to the device to be in the
same IP network as your existing network.
Default Access Point IP Address Settings: 192.168.10.100 / 255.255.255.0
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Main, and click on Network Settings.
3. Under Connection Type, click the drop-down list to select the access point IP address
settings.
• IP Address: Enter the new access point IP address. (e.g. 192.168.0.100)
• Subnet Mask: Enter the new access point subnet mask. (e.g. 255.255.255.0)
• Gateway Address: Enter the default gateway address of your network. This
parameter is required for the access point to access Internet for functions such as email notifications.
Note: Typically, your network router IP address is used as the default gateway
address to access the Internet e.g. 192.168.10.1)
4. To save changes, click Apply.
Note: You will need to access your access point management page using your new
access point IP address. (e.g. Instead of using the default http://192.168.10.100 your
new access point IP address will use the following format using your new IP
address http://(new.ipaddress.here) to access your access point management page.
You can also use the default login URL http://tew-820AP
Your access point can be used as a DHCP (Dynamic Host Configuration Protocol) server
to automatically assign an IP address to each wireless device connected. The DHCP
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server settings can be accessed when access point is set to Static IP address and it is
disabled by default
• Enable DHCP Server: Select to enable DHCP server.
• DHCP IP Address Range: Enter the range of IP addresses to assign through the
access point’s DHCP server
• Always Broadcast: Select to enable the access point DHCP server.
• Gateway: Assign a gateway IP address to use.
• WINS: Assign a WINS IP addresss to use.
• DNS: Assign DNS IP address to use
• DHCP Lease Time: Select the DHCP lease time allowed.
Set your date and time
Main > Time
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Main, and click on Time.
3. Review the Time settings. Click Apply to save settings.
• Time: Displays the current device time and date information.
• Enable NTP Server: Select this option to set your router date and time to
synchronize with an NTP (Network Time Protocol) server address (e.g. pool.ntp.org).
Enter the NTP server address next to Default NTP server, (e.g. pool.ntp.org). Click
the Time Zone drop-down list to select the appropriate zone and you can optionally
change your NTP Sync period.
• NTP Server: Enter the NTP server address you would like to use. Click Update Now
to update time settings.
• Time Zone: Select your time zone from the pull down menu.
• Enable Daylight Saving: Check the option to configure the DST settings. Set the
annual range when daylight saving is activated.
Note: NTP servers are used for computers and other network devices to synchronize
time across an entire network.
• Manually set time: Set your router date and time manually in the Date and Time
Settings section. Click Copy Your Computer’s Time Settings if you would like to
copy your computer’s time settings.
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Create schedules
Access Point Maintenance & Monitoring
Tools > Schedule
For additional security control, your router allows you to create schedules to specify a
time period when a feature on your access point should be activated and deactivated.
Reset your Access Point to factory defaults
Tools > Settings Management
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Main, and click on Time.
3. Review the Schedule settings. Click Apply to save settings.
You may want to reset your access point to factory defaults if you are encountering
difficulties with your access point and have attempted all other troubleshooting. Before
you reset your access point to defaults, if possible, you should backup your access point
configuration first, see “Backup and restore your access point configuration settings” on
page 35.
There are two methods that can be used to reset your access point to factory defaults.
• Reset Button – Located on the rear panel of your access point, see “Product
Hardware Features” on page 2. Use this method if you are encountering
difficulties with accessing your access point management page.
OR
• Access Point Management Page
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Tools and click on Settings Management.
• Name: Enter a name for the schedule you would like to apply.
• Days: Check the days you would like the rule to be applied or select All Week to
enable the rule all week.
• Time format: Select from the pull down menu the time format to use.
3. Under Restore Factory Default Settings section, click Restore Default. When
prompted to confirm this action, click OK.
• Start/End Time: Select the start and end time you would like the schedule to follow.
Note: The schedule defined will define the time/day the feature will be activated.
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4. Depending on your web browser settings, you may be prompted to save a file (specify
the location) or the file may be downloaded automatically to the web browser
settings default download folder. (Default Filename: config.bin)
Access Point Default Settings
Administrator User Name
admin
Administrator Password
admin
To restore your access point configuration:
Access Point Default URL
http://tew-820AP
1. Log into your access point management page (see “Access your access point
management page” on page 8).
Access Point IP Address
192.168.10.100
2. Click on Tools and click on Settings Management.
Access Point Subnet Mask
255.255.255.0
Mode
Access Point
3. Next to Restore Configuration Settings, depending on your web browser, click on
Browse or Choose File.
Wireless
Enabled
Wireless Network Name/Encryption
Please refer to sticker or
device label
Wireless Multiple SSID
Disabled
4. A separate file navigation window should open.
Backup and restore your access point configuration settings
5. Select the access point configuration file to restore and click Load. (Default Filename:
config.bin). If prompted, click Yes or OK.
Tools > Settings Management
6. Wait for the access point to restore settings.
You may have added many customized settings to your access point and in the case that
you need to reset your access point to default, all your customized settings would be
lost and would require you to manually reconfigure all of your access point settings
instead of simply restoring from a backed up access point configuration file.
To backup your access point configuration:
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Tools and click on Settings Management.
3. Next to Save Settings section, click Save.
Reboot your access point
Administrator > Settings Management
You may want to restart your access point if you are encountering difficulties with your
access point and have attempted all other troubleshooting.
There are two methods that can be used to restart your access point.
• Turn the access point off for 10 seconds using the access point On/Off switch
located on the rear panel of your access point or disconnecting the power port, see
“Product Hardware Features” on page 2. Use this method if you are encountering
difficulties with accessing your access point management page. This is also known
as a hard reboot or power cycle.
OR
• Access Point Management Page – This is also known as a soft reboot or restart.
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1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Tools and click on Settings Management.
3. Next to System Reboot, click Reboot.
• Do not upgrade the firmware using a wireless connection, only using a wired
network connection.
• Any interruptions during the firmware upgrade process may permanently damage
your access point.
3. Log into your access point management page (see “Access your access point
management page” on page 8).
4. Click on Tools and click on Upload Firmware.
5. Depending on your web browser, in the Upload Firmware section, click Browse or
Choose File.
4. Wait for the device to reboot.
Upgrade your access point firmware
Tools > Upload Firmware
TRENDnet may periodically release firmware upgrades that may add features or fix
problems associated with your TRENDnet access point model and version. To check if
there is a firmware upgrade available for your device, please check your TRENDnet
model and version using the link. http://www.trendnet.com/downloads/
In addition, it is also important to verify if the latest firmware version is newer than the
one your access point is currently running. To identify the firmware that is currently
loaded on your access point, log in to the access point, click on the Administrator
section and then on the Status. The firmware used by the access point is listed at the
top of this page. If there is a newer version available, also review the release notes to
check if there were any new features you may want or if any problems were fixed that
you may have been experiencing.
1. If a firmware upgrade is available, download the firmware to your computer.
2. Unzip the file to a folder on your computer.
6. Navigate to the folder on your computer where the unzipped firmware file (.bin) is
located and select it.
7. Click Apply. If prompted, click Yes or OK.
Ping test
Tools > Ping Test
Your access point offers a ping test tool that allows you to use and verify connectivity.
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Tools, and click on Ping Test.
3. Under Host Name or IP address section, enter the hostname (ie TRENDnet.com) or IP
address (ie. 192.168.10.100) and click Ping.
Please note the following:
• Do not interrupt the firmware upgrade process. Do not turn off the device or press
the Reset button during the upgrade.
• If you are upgrade the firmware using a laptop computer, ensure that the laptop is
connected to a power source or ensure that the battery is fully charged.
• Disable sleep mode on your computer as this may interrupt the firmware upgrade
process.
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5. To save log entries click Save Log button.
View your access point log
Status > Log
Your access point statistics can provide a quick over view of the access point’s status.
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Status, and click on Log.
Email logs
3. Under Log Options section, select the log types you would like to be displayed.
Tools > Email settings
Your access point can email you log entries.
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Tools, and click on Email Settings.
3. Under Enable section, select the option to enable email logging.
4. Click Apply Log Settings Now to save settings.
4. Review the Email setting section and click Save Settings to Apply.
• First Page: Click to advance to the first log page
• Last Page: Click to advance to the last log page
• Previous Page: Click to view the previous log page
• Next Page: Click to view the next log page
• Clear Log: Click to clear all log entries
• Refresh: Click to refresh log entries
• From Email Address: Enter the recipient email address to use
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• To Email Address: Enter the email address to send the logs
• Email Subject: Enter the email subject to use when logs are sent
• SMTP Server Address: Enter the SMTP server address of the email address used
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Status and click on Device Info.
• SMTP Port: Enter the SMTP port used on the email address
• Enable Authentication: Select this option to authenticate the email address
Device Info
• Account Name: Enter the account name used on the email address
• Password: Enter the password of the email address used.
Wireless Client List
• Firmware Version: The current firmware version your access point is running.
• System Up Time: The duration your access point has been running continuously
without a restart/power cycle (hard or soft reboot) or reset.
Status > Wireless Clientt
You can view the list of active wireless devices currently connected to your access point.
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Status, and click on Wireless Client.
LAN Information
• Connected Time: Displays the duration time of your wireless client
• MAC Address: Displays the current MAC address of your wireless client.
Check the access point system information
Status > Device Info
You may want to check the system information of your access point such as IP address
settings, access point mode, wireless and wired network settings, access point wireless
MAC addresses, and firmware version.
•
•
•
•
•
Device Mode: Current operating mode access point is set.
MAC Address: Displays the current Ethernet wired interface MAC address.
Connection: LAN IP set to the access point
IP Address: The current IP address settings assigned to your access point.
Subnet Mask: The current subnet mask assigned to your access point.
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• Default Gateway: The current gateway assigned to your access point.
5GHz Wireless
• MAC Address: The MAC address of your access point’s 5GHz wireless LAN or
interface configuration.
• SSID: Displays the SSID applied to the access point.
• Security Mode: Displays the wireless security type applied to your wireless network.
• Channel Width: Current operating channel width set on the access point.
• Channel: Displays the current 5GHz wireless channel your access point is operating.
• IPv6 Connected Type: Displays the IPv6 connection type assigned to your access
point.
• LAN IPv6 Address: Displays the IPv6 IP address assigned to your access point.
• IPv6 Default Gateway: Displays the IPv6 default gateway assigned to your access
point.
• LAN IPv6 Link-Local Address: Displays the link-local address of the access point.
• Primary/Secondary IPv6 DNS Server: Displays the IPv6 DNS server addresses
assigned to your access point.
View your access point statistics
Status > Statistics
IPv6 Status
Status > IPv6
You can view the current IPv6 status on your access point.
1. Log into your access point management page (see “Access your access point
management page” on page 8).
Your access point log can be used to obtain activity information on the functionality of
your access point or for troubleshooting purposes.
1. Log into your access point management page (see “Access your access point
management page” on page 8).
2. Click on Status, and click on Statistics.
2. Click on Status, and click on IPv6
LAN Statistics
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TEW-820AP
Wireless Statistics
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TEW-820AP
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Access Point Management Page Structure
Access
Main
•
•
•
•
•
•
Wizard
Device Mode
o Access Point
o Client
Network Settings
o DHCP
o Static
o DHCP Server
Password
o Device Name
Time
IPv6
•
MAC Filter
•
Multi-SSID
•
User Limit
•
Management
Tools
•
Upload Firmware
•
Settings Management
Wireless
•
Basic
Export settings
Restore settings
Load factory default
Reboot
Access Point
•
Ping Test
WDS
•
Schedule
WDS + AP
•
Email Settings
Security
•
Syslog
•
Logout
•
Advanced
•
Security
•
Password
MAC Filter
WPS (Wi-Fi Protected Setup)
Status
•
Device Info
•
Logs
•
Statistics
•
Wireless Client
•
IPv6
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TEW-820AP
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Technical Specifications
Standards
•
•
•
•
•
IEEE 802.3
IEEE 802.3u
IEEE 802.11a
Based on IEEE 802.11n (5 GHz up to 150 Mbps)
IEEE 802.11ac (up to 433 Mbps)
Hardware Interface
•
•
•
•
•
1 x 10/100 Mbps LAN port
Micro USB power port
LED indicator
WPS button
Reset button
Operation Modes
•
•
Access Point (AP and AP+WDS)
Client
Special Features
•
Compact design
•
IPv6 support (Link local, Static, SLAAC/DHCPv6)
•
WLAN partition
•
WMM support
•
Easy CD installation Wizard
•
FCC: 36, 40, 44, 48, 149, 153, 157, 161, 165
•
ETSI: 36, 40, 44, 48
Modulation
•
BPSK, QPSK, 16-QAM, 64-QAM, 256-QAM with OFDM
Media Access Protocol
•
Antenna Gain
•
•
Up to 4 additional SSIDs
Access Control
•
Wireless encryption: WEP, WPA/WPA2-PSK, WPA/WPA2-RADIUS
•
MAC filter
•
Wireless user limit
Frequency
•
FCC: 5.150 – 5.250 GHz, 5.725 – 5.850 GHz
•
ETSI: 5.150 - 5.350 GHz, 5.470 - 5.725 GHz
1 x 3 dBi (max.) internal antenna
Wireless Output Power/Receiving Sensitivity
•
•
•
802.11a: FCC: 19 dBm (max.), ETSI: 19 dBm (max.)/ -75 dBm (typical) @ 54 Mbps
802.11n: FCC: 18 dBm (max.), ETSI: 18 dBm (max.)/ -70 dBm (typical) @ 150 Mbps
802.11ac: FCC: 18 dBm (max.), ETSI: 18 dBm (max.)/ -59 dBm (typical) @ 433 Mbps
Power
•
•
•
Input: 100 - 240 V AC, 50 - 60 Hz
Output: 5 V DC, 1 A
Consumption: 2.3 Watts Max.
Operating Temperature
•
0 - 40 °C (32 – 104 °F)
Operating Humidity
•
SSID
CSMA/CA with ACK
Max. 95 % non-condensing
Certifications
•
•
CE
FCC
Dimensions
•
65 x 67 x 21 mm (2.5 x 2.6x 1 in.)
Weight
•
48 g (1.7 oz.)
Wireless Channels
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TRENDnet User’s Guide
Troubleshooting
Q: I typed http://tew-820AP in my Internet Browser Address Bar, but an error
message says “The page cannot be displayed.” How can I access the access point
management page?
Answer:
Assign your computer a static IP address in the subnet of 192.168.10.x (ex.
192.168.10.25) and access the access point using the default IP address 192.168.10.100.
http://192.168.10.100
Q: I typed http://192.168.10.100 in my Internet Browser Address Bar, but an error
message says “The page cannot be displayed.” How can I access the access point
management page?
Answer:
1. Check your hardware settings again. See “Basic Installation” on page 5.
2. Make sure the LAN port you are connected to is on.
3. Make sure your network adapter TCP/IP settings are set to Obtain an IP address
automatically or DHCP (see the steps below).
4. Make sure your computer is connected to one of the access point’s LAN port
5. Press on the factory reset button for 15 seconds, the release.
Windows 7
TEW-820AP
Note: If you are experiencing difficulties, please contact your computer or
operating system manufacturer for assistance.
Q: The Wizard does not appear when I access the access point. What should I do?
Answer:
1. Click on Main and Wizard on the left hand side.
2. Near the top of the browser, “Pop-up blocked” message may appear. Right click on
the message and select Always Allow Pop-ups from This Site.
3. Disable your browser's pop up blocker.
Q: I cannot connect wirelessly to the access point. What should I do?
Answer:
1. Double check that the Wireless LED on the access point is on.
2. Power cycle the router. Unplug the power to the access point. Wait 15 seconds, then
plug the power back in to the access point.
3. Contact the manufacturer of your wireless network adapter and make sure the
wireless network adapter is configured with the proper SSID. The default predefined
SSID is printed on the device label on the bottom or on the sticker on the side of the unit.
4. To verify whether or not wireless is enabled, login to the access point management
page, click on Basic and Wireless.
5. Please see “Steps to improve wireless connectivity” on page 14 if you continue to
have wireless connectivity problems.
a. Go into the Control Panel, click Network and Sharing Center.
b. Click Change Adapter Settings, right-click the Local Area Connection icon.
c. Then click Properties and click Internet Protocol Version 4 (TCP/IPv4).
d. Then click Obtain an IP address automatically and click OK.
Windows Vista
a. Go into the Control Panel, click Network and Internet.
b. Click Manage Network Connections, right-click the Local Area Connection
icon and click Properties.
c. Click Internet Protocol Version (TCP/IPv4) and then click Properties.
d. Then click Obtain an IP address automatically and click OK.
Windows XP/2000
a. Go into the Control Panel, double-click the Network Connections icon
b. Right-click the Local Area Connection icon and the click Properties.
c. Click Internet Protocol (TCP/IP) and click Properties.
d. Then click Obtain an IP address automatically and click OK.
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Appendix
How to find your IP address?
Note: Please note that although the following procedures provided to follow for your
operating system on configuring your network settings can be used as general guidelines,
however, it is strongly recommended that you consult your computer or operating
system manufacturer directly for assistance on the proper procedure for configuring
network settings.
Note: If you are experiencing difficulties, please contact your computer or operating
system manufacturer for assistance.
How to configure your network settings to obtain an IP address automatically or use
DHCP?
Windows 2000/XP/Vista/7/8
Note: Please note that although the following procedures provided to follow for your
operating system on configuring your network settings can be used as general guidelines,
however, it is strongly recommended that you consult your computer or operating
system manufacturer directly for assistance on the proper procedure for configuring
network settings.
1. On your keyboard, press Windows Logo+R keys simultaneously to bring up the Run
dialog box.
Windows 7/8
Command Prompt Method
2. In the dialog box, type cmd to bring up the command prompt.
a. Go into the Control Panel, click Network and Sharing Center.
3. In the command prompt, type ipconfig /all to display your IP address settings.
b. Click Change Adapter Settings, right-click the Local Area Connection icon.
MAC OS X
c. Then click Properties and click Internet Protocol Version 4 (TCP/IPv4).
1. Navigate to your Applications folder and open Utilities.
2. Double-click on Terminal to launch the command prompt.
3. In the command prompt, type ipconfig getifaddr  to display the wired
or wireless IP address settings.
Note: en0 is typically the wired Ethernet and en1 is typically the wireless Airport
interface.
Graphical Method
MAC OS 10.6/10.5
1. From the Apple menu, select System Preferences.
2. In System Preferences, from the View menu, select Network.
3. In the Network preference window, click a network port (e.g., Ethernet, AirPort,
modem). If you are connected, you'll see your IP address settings under "Status:"
MAC OS 10.4
1. From the Apple menu, select Location, and then Network Preferences.
2. In the Network Preference window, next to "Show:", select Network Status. You'll see
your network status and your IP address settings displayed.
d. Then click Obtain an IP address automatically and click OK.
Windows Vista
a. Go into the Control Panel, click Network and Internet.
b. Click Manage Network Connections, right-click the Local Area Connection
icon and click Properties.
c. Click Internet Protocol Version (TCP/IPv4) and then click Properties.
d. Then click Obtain an IP address automatically and click OK.
Windows XP/2000
a. Go into the Control Panel, double-click the Network Connections icon
b. Right-click the Local Area Connection icon and the click Properties.
c. Click Internet Protocol (TCP/IP) and click Properties.
d. Then click Obtain an IP address automatically and click OK.
MAC OS 10.4/10.5/10.6
a. From the Apple, drop-down list, select System Preferences.
b. Click the Network icon.
c. From the Location drop-down list, select Automatic.
d. Select and view your Ethernet connection.
In MAC OS 10.4, from the Show drop-down list, select Built-in
Ethernet and select the TCP/IP tab.
In MAC OS 10.5/10.6, in the left column, select Ethernet.
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e. Configure TCP/IP to use DHCP.
In MAC 10.4, from the Configure IPv4, drop-down list, select Using
DHCP and click the Apply Now button.
In MAC 10.5, from the Configure drop-down list, select Using DHCP
and click the Apply button.
In MAC 10.6, from the Configure drop-down list, select Using DHCP
and click the Apply button.
f. Restart your computer.
c. Click Internet Protocol (TCP/IP) and click Properties.
d. Then click Use the following IP address, and assign your network adapter a
static IP address. Click OK
MAC OS 10.4/10.5/10.6
a. From the Apple, drop-down list, select System Preferences.
b. Click the Network icon.
c. From the Location drop-down list, select Automatic.
d. Select and view your Ethernet connection.
Note: If you are experiencing difficulties, please contact your computer or operating
system manufacturer for assistance.
How to find your MAC address?
How to configure your network settings to use a static IP address?
Your computer MAC addresses are also displayed in this window, however, you can type
getmac –v to display the MAC addresses only.
Note: Please note that although the following procedures provided to follow for your
operating system on configuring your network settings can be used as general guidelines,
however, it is strongly recommended that you consult your computer or operating
system manufacturer directly for assistance on the proper procedure for configuring
network settings.
In MAC OS 10.4,
In Windows 2000/XP/Vista/7/8,
1. Apple Menu > System Preferences > Network
2. From the Show menu, select Built-in Ethernet.
3. On the Ethernet tab, the Ethernet ID is your MAC Address.
Windows 7/8
a. Go into the Control Panel, click Network and Sharing Center.
b. Click Change Adapter Settings, right-click the Local Area Connection icon.
c. Then click Properties and click Internet Protocol Version 4 (TCP/IPv4).
d. Then click Use the following IP address, and assign your network adapter a
static IP address. Click OK
Windows Vista
In MAC OS 10.5/10.6,
1. Apple Menu > System Preferences > Network
2. Select Ethernet from the list on the left.
3. Click the Advanced button.
3. On the Ethernet tab, the Ethernet ID is your MAC Address.
a. Go into the Control Panel, click Network and Internet.
b. Click Manage Network Connections, right-click the Local Area Connection
icon and click Properties.
c. Click Internet Protocol Version (TCP/IPv4) and then click Properties.
d. Then click Use the following IP address, and assign your network adapter a
static IP address. Click OK
Windows XP/2000
a. Go into the Control Panel, double-click the Network Connections icon
b. Right-click the Local Area Connection icon and the click Properties.
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How to connect to a wireless network using the built-in Windows utility?
Note: Please note that although the following procedures provided to follow for your
operating system on configuring your network settings can be used as general guidelines,
however, it is strongly recommended that you consult your computer or operating
system manufacturer directly for assistance on the proper procedure for connecting to a
wireless network using the built-in utility.
Windows 7/8
1. Open Connect to a Network by clicking the network icon (
area.
or
) in the notification
2. In the list of available wireless networks, click the wireless network you would like to
connect to, then click Connect.
4. You may be prompted to enter a security key in order to connect to the network.
5. Enter in the security key corresponding to the wireless network, and click OK.
Windows Vista
1. Open Connect to a Network by clicking the Start Button.
and then click Connect To.
2. In the Show list, click Wireless.
3. In the list of available wireless networks, click the wireless network you would like to
connect to, then click Connect.
4. You may be prompted to enter a security key in order to connect to the network.
5. Enter in the security key corresponding to the wireless network, and click OK.
Windows XP
1. Right-click the network icon in the notification area, then click View Available
Wireless Networks.
2. In Connect to a Network, under Available Networks, click the wireless network you
would like to connect to.
3. You may be prompted to enter a security key in order to connect to the network.
4. Enter in the security key corresponding to the wireless network, and click Connect.
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TEW-820AP
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Federal Communication Commission Interference Statement
Europe – EU Declaration of Conformity
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one of the following measures:
This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The
following test methods have been applied in order to prove presumption of conformity with
the essential requirements of the R&TTE Directive 1999/5/EC:
EN 60950-1:2006+A11:2009+A1:2010+A12:2011
Safety of Information Technology Equipment
EN 62311:2008
Product standard to demonstrate the compliance of radio base stations and fixed terminal
stations for wireless telecommunication systems with the basic restrictions or the reference
levels related to human exposure to radio frequency electromagnetic fields (110MHz - 40
GHz) - General public
EN 300 328 V1.8.1
Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband transmission
systems; Data transmission equipment operating in the 2,4 GHz ISM band and using wide
band modulation techniques; Harmonized EN covering essential requirements under article
3.2 of the R&TTE Directive
EN 301 489-1 V1.9.2 2011-09
Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic
Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical
requirements
EN 301 489-17 V2.2.1 2012-09
Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic
Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions
for 2,4 GHz wideband transmission systems and 5 GHz high performance RLAN equipment
Broadband Radio Access Networks (BRAN);5 GHz high performance RLAN;Harmonized EN
covering the essential requirements of article 3.2 of the R&TTE Directive
This device is a 2.4/5G GHz wideband transmission system (transceiver), intended for use in
all EU member states and EFTA countries, except in France and Italy where restrictive use
applies.
In Italy the end-user should apply for a license at the national spectrum authorities in order
to obtain authorization to use the device for setting up outdoor radio links and/or for
supplying public access to telecommunications and/or network services.
This device may not be used for setting up outdoor radio links in France and in some areas
the RF
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance
20cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other antenna
or transmitter.
The availability of some specific channels and/or operational frequency bands are country
dependent and are firmware programmed at the factory to match the intended destination.
The firmware setting is not accessible by the end user.
Operations in the 5.15-5.25GHz band are restricted to indoor usage only.
RoHS
This product is RoHS compliant.
© Copyright 2014 TRENDnet. All Rights Reserved.
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TEW-820AP
TRENDnet User’s Guide
output power may be limited to 10 mW EIRP in the frequency range of 2454 – 2483.5 MHz.
For detailed information the end-user should contact the national spectrum authority in
France.
Česky [Czech]
TRENDnet tímto prohlašuje, že tento TEW-820AP je ve shodě se
základními požadavky a dalšími příslušnými ustanoveními směrnice
1999/5/ES, 2006/95/ES, a 2009/125/ES.
Dansk [Danish]
Undertegnede TRENDnet erklærer herved, at følgende udstyr TEWTEW-820AP overholder de væsentlige krav og øvrige relevante krav i
direktiv 1999/5/EF, 2006/95/EF, og 2009/125/EF.
Deutsch
[German]
Hiermit erklärt TRENDnet, dass sich das Gerät TEW-820AP in
Übereinstimmung mit den grundlegenden Anforderungen und den
übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG,
2006/95/EG und 2009/125/EG befindet.
Lietuvių
[Lithuanian]
Šiuo TRENDnet deklaruoja, kad šis TEW-820AP atitinka esminius
reikalavimus ir kitas 1999/5/EB, 2006/95/EB ir 2009/125/EB
Direktyvos nuostatas.
Nederlands
[Dutch]
Hierbij verklaart TRENDnet dat het toestel TEW-820AP in
overeenstemming is met de essentiële eisen en de andere relevante
bepalingen van richtlijn 1999/5/EG, 2006/95/EG, en 2009/125/EG.
Malti [Maltese]
Magyar
[Hungarian]
Polski [Polish]
Hawnhekk, TRENDnet, jiddikjara li dan TEW-820AP jikkonforma malħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fidDirrettiva 1999/5/KE, 2006/95/KE, u 2009/125/KE.
Alulírott, TRENDnet nyilatkozom, hogy a TEW-820AP megfelel a
vonatkozó alapvetõ követelményeknek és az 1999/5/EK irányelv, a
2006/95/EK és a 2009/125/EK irányelv egyéb elõírásainak.
Niniejszym TRENDnet oświadcza, że TEW-820AP jest zgodny z
zasadniczymi wymogami oraz pozostałymi stosownymi
postanowieniami Dyrektywy 1999/5/WE, 2006/95/WE i
2009/125/WE.
Eesti [Estonian]
Käesolevaga kinnitab TRENDnet seadme TEW-820AP vastavust
direktiivi 1999/5/EÜ, 2006/95/EÜ ja 2009/125/EÜ põhinõuetele ja
nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.
English
Hereby, TRENDnet, declares that this TEW-820AP is in compliance
with the essential requirements and other relevant provisions of
Directive 1999/5/EC, 2006/95/EC, and 2009/125/EC.
Português
[Portuguese]
TRENDnet declara que este TEW-820AP está conforme com os
requisitos essenciais e outras disposições da Directiva 1999/5/CE,
2006/95/CE e 2009/125/CE.
Español
[Spanish]
Por medio de la presente TRENDnet declara que el TEW-820AP
cumple con los requisitos esenciales y cualesquiera otras
disposiciones aplicables o exigibles de la Directiva 1999/5/CE,
2006/95/CE, 2009/125/CE y.
Slovensko
[Slovenian]
TRENDnet izjavlja, da je ta TEW-820AP v skladu z bistvenimi
zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES,
2006/95/ES in 2009/125/ES.
Ελληνική
[Greek]
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑTRENDnet ΔΗΛΩΝΕΙ ΟΤΙ TEW-820AP
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ
ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ, 2006/95/ΕΚ,
2009/125/ΕΚ και.
Slovensky
[Slovak]
TRENDnettýmtovyhlasuje, že TEW-820AP spĺňazákladnépožiadavky a
všetkypríslušnéustanoveniaSmernice 1999/5/ES, 2006/95/ES, a
2009/125/ES.
Français
[French]
Par la présente TRENDnet déclare que l'appareil TEW-820AP est
conforme aux exigences essentielles et aux autres dispositions
pertinentes de la directive 1999/5/CE, 2006/95/CE, 2009/125/CE et.
Italiano[Italian]
Con la presente TRENDnet dichiara che questo TEW-820AP è
conforme ai requisiti essenziali ed alle altre disposizioni pertinenti
stabilite dalla direttiva 1999/5/CE, 2006/95/CE e 2009/125/CE.
Latviski [Latvian]
AršoTRENDnetdeklarē, ka TEW-820AP atbilstDirektīvas 1999/5/EK,
2006/95/EK, un 2009/125/EK būtiskajāmprasībām un citiemar to
saistītajiemnoteikumiem.
Suomi [Finnish]
Svenska
[Swedish]
TRENDnet vakuuttaa täten että TEW-820AP tyyppinen laite on
direktiivin 1999/5/EY, 2006/95/EY ja 2009/125/EY oleellisten
vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
Härmed intygar TRENDnet att denna TEW-820AP står I
överensstämmelse med de väsentliga egenskapskrav och övriga
relevanta bestämmelser som framgår av direktiv 1999/5/EG,
2006/95/EG och 2009/125/EG.
© Copyright 2014 TRENDnet. All Rights Reserved.
48
Limited Warranty
TRENDnet User’s Guide
Limited Warranty
TRENDnet warrants its products against defects in material and workmanship, under
normal use and service, for the following lengths of time from the date of purchase.
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR
IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE
OR USE OF TRENDNET’S PRODUCTS.
TEW-820AP – 3 Years Warranty
AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.
If a product does not operate as warranted during the applicable warranty period,
TRENDnet shall reserve the right, at its expense, to repair or replace the defective
product or part and deliver an equivalent product or part to the customer. The
repair/replacement unit’s warranty continues from the original date of purchase. All
products that are replaced become the property of TRENDnet. Replacement products
may be new or reconditioned. TRENDnet does not issue refunds or credit. Please
contact the point-of-purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or memory
data of customer contained in, stored on, or integrated with any products returned to
TRENDnet pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to
service the product by any unauthorized service center. This warranty is voided if (i) the
product has been modified or repaired by any unauthorized service center, (ii) the
product was subject to accident, abuse, or improper use (iii) the product was subject to
conditions more severe than those specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the applicable
warranty period and providing a copy of the dated proof of the purchase. Upon proper
submission of required documentation a Return Material Authorization (RMA) number
will be issued. An RMA number is required in order to initiate warranty service support
for all TRENDnet products. Products that are sent to TRENDnet for RMA service must
have the RMA number marked on the outside of return packages and sent to TRENDnet
prepaid, insured and packaged appropriately for safe shipment. Customers shipping
from outside of the USA and Canada are responsible for return shipping fees. Customers
shipping from outside of the USA are responsible for custom charges, including but not
limited to, duty, tax, and other fees.
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S
OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST
OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT,
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO
EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL,
INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY
OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND
OF THE PURCHASE PRICE PAID, AT TRENDNET’S OPTION. THIS DISCLAIMER OF LIABILITY
FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL
OF ITS ESSENTIAL PURPOSE.
Governing Law: This Limited Warranty shall be governed by the laws of the state of
California.
Some TRENDnet products include software code written by third party developers.
These codes are subject to the GNU General Public License ("GPL") or GNU Lesser
General Public License ("LGPL").
Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section
and look for the desired TRENDnet product to access to the GPL Code or LGPL Code.
These codes are distributed WITHOUT WARRANTY and are subject to the copyrights of
the developers. TRENDnet does not provide technical support for these codes. Please go
to http://www.gnu.org/licenses/gpl.txt or http://www.gnu.org/licenses/lgpl.txt for
specific terms of each license.
PWP05202009v2
2014/14/08
© Copyright 2014 TRENDnet. All Rights Reserved.
49


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