TTE Technology 43S303 LCD TV User Manual 70 43UX38 QSG9A
TTE Technology, Inc. LCD TV 70 43UX38 QSG9A
User Manual
Hi! Let’s get started.
S-Series
S301 / S303 / S305
1
Caution: To reduce the risk of electric shock, do not remove cover (or back). No user serviceable
parts inside. Refer servicing to qualified service personnel.
This symbol indicates “dangerous voltage”
inside the product that presents a risk of
electric shock or personal injury.
This symbol indicates important instructions
accompanying the product.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that this product
incorporates double insulation between
hazardous main voltage and user accessible
parts. When servicing, use only identical
replacement parts.
WARNING
To reduce the risk of fire or electric shock, do
not expose this product to rain or moisture.
This product should not be exposed to dripping
or splashing. No objects filled with liquids, such
as vases, should be placed on the apparatus.
WARNING
The TV is unstable if it is not properly attached
to the base or mounted to the wall. Please
follow the base or wall mounting instructions
provided in the User’s Guide to ensure your
safety.
Warning: The batteries shall not be exposed to excessive heat such as sunshine, fire or the like.
Model No. Serial No.
Purchase Date Dealer/Address/Phone
Important Information
Refer to the identification/rating label located on the back panel of your product for its proper
operating voltage.
Cable TV Installer: This reminder is provided to call your attention to Article 820-40 of the National
Electrical Code (Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper
grounding and, in particular, specifies that the cable ground should be connected to the grounding system
of the building as close to the point of cable entry as practical.
Important: This television is a table model and is designed to sit on a firm, flat surface. Don’t place the
TV on soft carpeting or similar surface because the ventilation slots on the bottom of the unit will be
blocked, resulting in reduced lifetime from overheating. To assure adequate ventilation for this product,
maintain a spacing of 1 inch from the top and side of the TV receiver and 2 inches from the rear of the
TV receiver and other surfaces.
Also, make sure the stand or base you use is of adequate size and strength to prevent the TV from being
accidentally tipped over, pushed o, or pulled o. This could cause personal injury and/or damage to
the TV. Refer to the Important Safety Instructions on the next page.
The Power button on this TV and your remote control puts the TV into a very low-power standby mode
but will not completely turn the power o. In order to completely shut the power o, you will need to
disconnect the power cord from the outlet. The mains plug/appliance coupler is used to completely turn
o the device. If you prefer to completely turn o the device, you should install the TV in a manner that
allows you to disconnect the power cord when desired.
Product Registration
Please register your TCL TV purchase on-line at www.tclusa.com. It will make it easier to contact you
should it ever be necessary. Registration is not required for warranty coverage.
Product Information
Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here
and record the serial and model numbers in case you need them. These numbers are located on the
product.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. Keep the apparatus at least 8
inches away from the human body.
For the best viewing experience, remove the energy guide label from the TV front panel or TV screen
before use.
Input Signal Compatibility
480i, 480p, 720p/60Hz, 1080i/60Hz, 1080p/60Hz, 576i/p, 1080i/p/50Hz
480i, 576i
480i, 480p, 720p, l080i (NTSC, ATSC, and QAM formats)
HDMI
Composite Video
Antenna/Cable
2
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus.
10. Only use attachments/accessories specified by the manufacturer.
11. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the
apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury
from tip-over.
12. Unplug this apparatus during lightning storms or when unused for long periods of time.
13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate
normally, or has been dropped.
14. For safe operation of the apparatus, observe these installation requirements:
Keep at least 2 inches of ventilation space between the rear cover of the apparatus and the wall.
Keep at least 1 inch of ventilation space between the apparatus and all other surfaces. Do not allow any
of the apparatus’ ventilation openings to be blocked by objects that might obstruct them, such as;
newspapers, curtains, table-cloths or any other objects. Do not expose the apparatus to any external heat
sources. Do not place any heat sources such as candles, lamps, etc. on the apparatus. Do not expose the
device to high levels of humidity or to any possible sources of moisture. When disposing of used batteries
from the remote control, consult local regulations regarding proper disposal.
15. If an outside antenna or cable system is connected to the product, be sure the antenna or cable system
is grounded so as to provide some protection against voltage surges and built-up static charges. Section
810 of the National Electrical Code, ANSI/NFPA No. 70-2011 (Section 54 of Canadian Electrical Code,
Part 1) provides information with respect to proper grounding of the mast and supporting structure,
grounding of the lead in wire to an antenna-discharge unit, size of grounding conductors, location of
antenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.
See following example:
ANTENNA LEAD IN WIRE
GROUND CLAMP
ANTENNA DISCHARGE UNIT
(NEC SECTION 810-20)
GROUND CLAMPS
GROUNDING CONDUCTORS
(NEC SECTION 810-21)
ELECTRIC SERVICE
EQUIPMENT POWER SERVICE GROUNDING
ELECTRODE SYSTEM (NEC ART
250, PARTH)
3
What’s in the box
TV stands
2 x AAA batteries
for remote
TV remote
What you need
Phillips head
screwdriver
For additional support, please see User Manual at: www.TCLUSA.com/support
Key things to know: A paid subscription or other payments may be required for some streaming channels.
Channel availability subject to change and varies by country.
Make the most of your Smart TV
Router + Internet Connection
(needed for streaming)
TCL · Roku TV Removable power cable
4 x TV stand screws (Phillips)
(ST4X20mm for 28”/32”)
(ST4X25mm for 40”/43”)
(M5X35mm for 49”)
4
Step 1 Set up your TV
Ready for the step-by-step? You’re only minutes away from TV bliss!
12
Secure the stands to the TV with four (4) screws.
Put the column of the stands into the TV, align the
stands with the screw holes located on the TV.
Remove your TV from the box
Be careful, it’s heavy!
To prevent damage to the screen, carefully
place your TV on a soft, cushioned surface.
A
B
C
To use the stand
T
Warning:
o mount
on a wall
Never place a television set in an unstable location. A television set may fall, causing serious
personal injury or death. Many injuries, particularly to children, can be avoided by taking simple
precautions such as:
- Using cabinets or stands recommended by the manufacturer of the television set.
- Only using furniture that can safely support the television set.
- Ensuring the television set is not overhanging the edge of the supporting furniture.
- Not placing the television set on tall furniture (for example, cupboards or bookcases)
without anchoring both the furniture and the television set to a suitable support.
- Not placing the television set on cloth or other materials that may be located between
the television set and supporting furniture.
- Educating children about the dangers of climbing on furniture to reach the television
set or its controls.
If your existing television set is being retained and relocated, the same considerations as
above should be applied.
The VESA number is the horizontal and vertical measurement of the mounting holes. For
example, 200X200 refers to the fact that the mounting measurements are 200mm horizontally
and 200mm vertically.
Follow the instructions that come with the wall mount.
Your wall mount must be able to bear a minimum of five times the TV’s net weight to avoid
causing damage.
Models of 28” or 32” or 40” or 43”Purchase a VESA 100x100 mount (requires qty. 4 M4x12 screws)
If you are mounting your tv to the wall, don’t attach the stands.
To mount your TV to the wall, purchase a VESA wall mount
Models of 49”Purchase a VESA 200x200 mount (requires qty. 4 M6x16 screws)
Screws
(ST4X20mm for 28”/32”)
(ST4X25mm for 40”/43”)
(M5X35mm for 49”)
Stand
A
BC
5
Power up
Grab your remote
Step 2
Step 3
In this step, we’ll make sure all systems are GO!
Power your TV remote by inserting
the included batteries.
Connect your power cable to the TV,
then plug it in to the wall outlet.
and descriptions on the bottom of page 6.
Connect other devices by referencing port label
Power Tip!
batteries from the same manufacturer. Never use damaged batteries.a
If your remote gets warm/hot during use, discontinue use and contact
customer support immediately at www.TCLUSA.com/support.
The TV remote should feel right at home in your hand. We designed it to be
incredibly intuitive for watching TV and navigating on-screen menus.
POWER
BACK Return to previous screen
HOME Return to Roku Home screen
VOLUME Raise and lower volume
INSTANT REPLAY Replay the last few seconds.
OPTIONS View more options
RWD SCAN Rewind streaming video, scroll left one page
at a time
FWD SCAN Fast forward streaming video, scroll right one page
at a time
A
B
D
E
C
F
G
H
Here’s some buttons you should know about.
A
H
BC
D
E F
G
Tip! The button gives
you easy access to picture
settings, display options, and
more. Try it on every screen!
Always replace depleted batteries with two same brand-new
6
TV SIDE
I
TV FRONT
A
B
TV BACK
J
C
D
H
E
F
G
RESET
AUDIO
OPTICAL
OUT
CABLE/
ANT
USB
AUDIO
OUT
ARC
A
B
C
D
E
F
G
H
I
J
OPTICAL (AUDIO OUT) Connect an optical cable to an external digital audio system.
POWER and OPTIONS BUTTONS Found on the bottom surface of the TV for easy use.
CABLE/ANTENNA IN Connect an outdoor VHF/UHF antenna or Cable TV feed.
USB PORT Connect a USB device to access your personal photos, music and movies.
3 HDMI® PORTS Highest Quality audio/video connection. Connect cable box, Blu-ray player,
gaming console, or other devices to your TV using HDMI cables.
HDMI ARC PORT Connect HDMI ARC (audio return channel) capable audio devices like sound
bars or AV receivers.
HEADPHONE OUT Connect headphones or other external speakers.
A/V IN If your device isn’t able to connect using HDMI®, connect to your TV using
standard red/white/yellow cables.
RESET BUTTON Press and hold for factory reset. Careful, you will lose all your settings!
AC POWER Plug your power cord here.
STATUS LIGHT / REMOTE RECEIVER Point your TV remote here. Glows when the TV is in standby,
flashes when the TV is busy, flashes once with each button press of the remote control.
Step 4 Get to know your TV
7
Step 5 Complete guided setup
It’s the final stretch—hurray!
Let’s Connect
Your TV will automatically detect wireless networks in your area. Have your network name and
password handy and follow the easy on-screen instructions for the highest performance connection.
Once you’re connected, your TV will automatically update with the latest software—plus you can
start streaming the entertainment you know and love. Unlike other TVs, your new TCL • Roku TV
automatically receives regular software updates in the background when it’s connected to the
internet. This allows it to give you a better and better experience.
If you aren’t ready to connect your TV to a wireless network, you can still use it as a regular TV.
And setup is done…congratulations!
Continue using the remote to personalize your Home screen and channel line-up, stream movies,
and so much more.
If you have an antenna or cable connected, just click the tuner tile to watch broadcast TV channels.
The fun has just begun!
Establish your network connection
Your Roku account: During Guided Setup, you’ll be prompted to
create your Roku account online at roku.com/link. Your TV will
generate a unique code that links your TV to your new account.
Roku accounts are free, and while a valid credit card is recommended, it is not
required. If you choose to register with a credit card, you will be able to
seamlessly rent movies, TV shows and download apps without having to enter
in your credit card information each time. A unique PIN can be added to the
account to prevent unauthorized purchases.
8
Connecting brings out your TV’s full potential!
You'll have access to more than 3,000 streaming channels*.
Make any night a movie night
More than 35,000 movies to choose from,
across all major streaming movie channels
like Netflix, Amazon Video, Google Play,
VUDU, and more.*
Get in the groove
Stream music from one of 120 music channels
like Pandora, VEVO and Spotify. Access your
entire MP3 collection instantly with Amazon
Cloud Player or the Roku Media Player.
Explore your passions
In addition to popular streaming channels like
HBO NOW, SHOWTIME, PBS Kids, and FOX
of streaming channels to fuel your passions –
including fitness, cooking, religion, outdoors,
international programming, and much more.
*Subscription or other payment may be required to access certain channels. Content may not be available in all areas in which the TCL Roku TVs are sold and channel
availability is subject to change. **Cancel before free trial ends to avoid subscription fees. Credit card may be required.
Enjoy FREE trials of popular channels
Your TCL • Roku TV comes loaded with special
oers, including free** trials from popular
streaming channels.
Roku TV menu may vary and subject to change.
9
TTE Technology, Inc. (“TTE”) Limited Warranty
All LCD/LED Models.
What your warranty covers: Defects in materials or workmanship to the original owner of this TCL
product when purchased as new from an Authorized Dealer of TCL brand products in the United States and
packaged with this warranty statement.
New LCD/LED Televisions (Non-Commercial Use)
For how long after your purchase:
One (1) year from date of purchase for parts and labor for non-commercial use.
New LCD/LED Televisions (Commercial Use)
For how long after your purchase:
Six (6) months from date of purchase for parts and labor for commercial use.
Commercial use includes, but is not limited to, the use of this product in a commercial or business
environment, the use of this product in an institution or for institutional purposes, or other commercial
purposes including rental purposes.
What we will do:
At TTE’s discretion, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair
your television, or (2) replace your television with a new or refurbished / remanufactured equivalent value
product. The decision to repair or replace will be made solely by TTE. See “How to get service”.
How to get service:
Call 1-877-300-8837.
Please have your original purchase receipt or proof of purchase (bill of sale or receipted invoice), the unit’s
date of purchase, place of purchase and model/serial number ready. The model/serial number information
can be found on the back of your unit.
A representative will troubleshoot your problem over the telephone. If it is determined that your unit
requires service, the service location will be at the sole discretion of TTE based upon the TTE Limited
Warranty Statement.
At the sole discretion of TTE, television screen sizes 43” and smaller will either be repaired at an Authorized
TCL Service Centre or directly exchanged for a new or refurbished/remanufactured unit. At the sole discretion
of TTE, television screen sizes 44” through 55” or larger will either be repaired at an Authorized TCL Service
Center or repaired in-home.
If repaired at an Authorized TCL Service Center, a pre-paid shipping label will be provided and TTE will
pay for return shipping.
Proof of purchase in the form of a bill of sale or receipted invoice from an Authorized Dealer which is
evidence that the product is within the warranty period must be presented to obtain warranty service.
PRE-AUTHORIZATION MUST BE OBTAINED BEFORE (1) SENDING ANY PRODUCT TO AN AUTHORIZED
TCL SERVICE CENTER, OR (2) OBTAINING ANY IN-HOME REPAIR/REPLACEMENT/RENTAL SERVICES.
What your warranty does not cover:
Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your unit. Any
additional information should be obtained from your Authorized Dealer).
Installation and related adjustments, or damage resulting from installation.
Damage resulting from non-approved installation methods.
Signal reception problems not caused by your unit.
Damage from misuse, abuse, neglect, normal wear and tear, cosmetic damage, mishandling, faulty
installation, or power line surges.
Markings or images on the television’s panel resulting from viewing fixed images (including but not limited
to certain 4:3 images on wide screen televisions, or data or images in fixed screen locations from banners,
video games, or certain broadcast networks).
A television that has been modified or incorporated into other products.
A unit purchased or serviced outside the USA.
A unit sold in “As-Is”, “Factory Reconditioned”, “Factory Re-Certified”, or “Refurbished” condition or with
faults.
Acts of nature or God, such as but not limited to earthquake or lightning damage.
Special, incidental or consequential damages.
Product Registration:
Please register your TCL purchase on-line at www.tclusa.com. It will make it easier to contact you should it
ever be necessary. Registration is not required for warranty coverage.
10
TTE Technology, Inc. (“TTE”) Limited Warranty
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. NO
VERBAL OR WRITTEN INFORMATION GIVEN BY TTE TECHNOLOGY, INC., ITS AGENTS OR EMPLOYEES
SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE OR MODIFY THE SCOPE OF THIS WARRANTY.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER. TTE TECHNOLOGY, INC. SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF
WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF
CALIFORNIA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO
THE APPLICABLE WARRANTY AND WARRANTY PERIOD SET FORTH ABOVE. THIS WARRANTY IS
SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCLUSA.COM TO VIEW THE MOST
CURRENT VERSION.
LIMITATION OF WARRANTY
How State Law relates to this warranty:
Broadcasting & Operating Environment
Broadcasting system US System NTSC-M
ATSC standard (8VSB), QAM
Receiving Channels VHF2-13
UHF14-69
CATV 14-36 (A)-(W)
37-59 (AA)-(WW)
60-85 (AAA)-(ZZZ)
86-94 (86)-(94)95-99 (A-5)-(A-1)
100-135 (100)-(135)
01 (4A)
Tuner type Frequency synthesized
Operating Temperature 5°C to 35°C (41°F to 95°F)
Operating Humidity 20% to 80%, non-condensing
Storage Temperature -15°C to 45°C (5°F to 113°F)
Storage Humidity 10% to 90%, non-condensing
Some states do not allow the exclusion or limitation of incidental or consequential damages, orlimitations
on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you also may have other rights that vary from state to
state.
If you purchased your unit outside the United States or seek warranty coverage
outside the United States:
This warranty does not apply. Contact your dealer for warranty information.
Service calls which do not involve defective materials or workmanship are not
covered by this warranty. Costs of such service calls are the sole responsibility
of the purchaser.
Troubleshooting
Cannot connect to wireless network (Wi-Fi)
• Select the correct wireless network name and verify
the password entered (case sensitive).
• Relocate the router from objects that interfere with
performance (cordless phones, baby monitors, etc. ).
• Reboot the router by disconnecting the power for
more than 2 minutes and reconnect.
What is the remote code for programming
my Universal or Cable/Satellite box
remote control
• Please visit www.tclusa.com/remotecodes
My picture is too small (black bars on the side)
• Play your movie/video and press the (*)
asterisk button.
• Select Picture Size, select the picture size of
your preference.
How to install the Remote Control
Mobile App
• Download the Roku app to your phone or tablet
through Google Play or iTunes.
• Simply search for “Roku App” and choose the
Roku app by Roku Inc.
• Follow the onscreen prompts and you’re on
your way!
The free Roku app allows you to use your mobile
device as a full functioning remote control with
voice search & keypad.
Problems connecting my cable/satellite
box or antenna through a coax cable
• For best performance, use the HDMI connection.
If not available, then:
How do I turn the Text-to-Speech (TTS)
audio guide on or o?
• Press “*” key on the remote controller four times to
turn the audio guide on or o.
Select “Settings” at home screen
Select “Accessibility”
Select “Audio Guide” and turn it on or o
http://tclusa.helpjuice.com/23507-roku-tv/210747-
how-do-i-turn-the-audio-guide-on-or-o
• Make sure the cable connections to the TV and
your device are securely fastened.
• Select cable/satellite box or antenna TV input.
• Select “start finding channels” and follow the
on-screen instructions to perform a full channel scan.
Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.
11
Or
1.
2.
3.
*
1-877-300-8837
ELECTRONICS RECYCLING INFORMATION FOR CONSUMERS
TCL strives to provide a high level of service to our customers and in the communities we serve, and
recommends that consumers always look for a recycling or reuse alternative to throwing away televisions and
other electronics. We encourage customers to recycle end-of-life electronic devices using one of the many
convenient methods available today. In many states TCL has programs in place to enable consumers to
www.tclusa.com.
Need more help?
www.TCLUSA.com/support
Copyright © 2017 by Roku, Inc. and TCL. All rights reserved. Roku TV,
and the Roku logo are owned by Roku, Inc. TCL and the TCL Logo are
owned by TCL Corporation and under license to TTE Technology, Inc.
Other brand and product names are the trademarks or registered
trademarks of their respective owners.
Part No.: 70-43UX38-QSG9C
This product incorporates HDMI technology.
HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
Manufactured under license from Dolby Laboratories.
Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.
FCC Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help. This Class B digital apparatus complies with
Canadian ICES-003.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.