TTE Technology 55S421 LED TV User Manual 70 F6ST10 QSG1F S423 7 19

TTE Technology, Inc. LED TV 70 F6ST10 QSG1F S423 7 19

User Manual

Hi! Let’s get started.4-SeriesS4/S421/S423/S425
DO NOT RETURN TO STORETCL SUPPORT:www.tclusa.com/support1-877-300-8837contact us firstwith any questionsWE ARE READY TO HELPTAKE CARE WHEN REMOVING THE TV
Caution: To reduce the risk of electric shock, do not remove cover (or back). No user serviceable parts inside. Refer servicing to qualified service personnel. This symbol indicates “dangerous voltage” inside the product that presents a risk of electric shock or personal injury. This symbol indicates important instructions accompanying the product.CAUTIONRISK OF ELECTRIC SHOCK.DO NOT OPEN.This symbol indicates that this product incorporates double insulation between hazardous main voltage and user accessible parts. When servicing, use only identical replacement parts. WARNINGTo reduce the risk of fire or electric shock, do not expose this product to rain or moisture. This product should not be exposed to dripping or splashing. No objects filled with liquids, such as vases, should be placed on the apparatus.WARNINGThe TV is unstable if it is not properly attached to the base or mounted to the wall. Please follow the base or wall mounting instructions provided in the User’s Guide to ensure your safety.Warning: The batteries shall not be exposed to excessive heat such as sunshine, fire or the like.Model No. Serial No.Purchase Date Dealer/Address/PhoneImportant InformationRefer to the identification/rating label located on the back panel of your product for its proper operating voltage.Cable TV Installer: This reminder is provided to call your attention to Article 820-40 of the National Electrical Code (Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper grounding and, in particular, specifies that the cable ground should be connected to the grounding system of the building as close to the point of cable entry as practical.Important: This television is a table model and is designed to sit on a firm, flat surface. Don’t place the TV on soft carpeting or similar surface because the ventilation slots on the bottom of the unit will be blocked, resulting in reduced lifetime from overheating. To assure adequate ventilation for this product, maintain a spacing of 1 inch from the top and side of the TV receiver and 2 inches from the rear of the TV receiver and other surfaces. Also, make sure the stand or base you use is of adequate size and strength to prevent the TV from being accidentally tipped over, pushed o, or pulled o. This could cause personal injury and/or damage to the TV. Refer to the Important Safety Instructions on the next page.The Power button on this TV and your remote control puts the TV into a very low-power standby mode but will not completely turn the power o. In order to completely shut the power o, you will need to disconnect the power cord from the outlet. The mains plug/appliance coupler is used to completely turn o the device. If you prefer to completely turn o the device, you should install the TV in a manner that allows you to disconnect the power cord when desired. Product Registration Please register your TCL TV purchase on-line at www.tclusa.com. It will make it easier to contact you should it ever be necessary. Registration is not required for warranty coverage.Product Information Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here and record the serial and model numbers in case you need them. These numbers are located on the product.Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Keep the apparatus at least 8 inches away from the human body.For the best viewing experience, remove the energy guide label from the TV front panel or TV screen before use.Input Signal Compatibility480i, 480p, 720p/60Hz, 1080i/60Hz, 1080p/60Hz, 2160p/24/30/60Hz480i480i, 480p, 720p, 1080i (NTSC, ATSC, and QAM formats)HDMIComposite Video Antenna/Cable1
2Important Safety Instructions1. Read these instructions.2. Keep these instructions.3. Heed all warnings.4. Follow all instructions.5. Do not use this apparatus near water.6. Clean only with dry cloth.7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus(including amplifiers) that produce heat.9. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles,and the point where they exit from the apparatus. 10. WARNING: Please refer the information on exterior bottom enclosure for electrical and safety information before installing or operating the apparatus.11. WARNING: The mains plug is used as disconnect device, the disconnect device shall remain readily operable.12. When not in use and during movement, please take care of the power cordset, e.g. tie up the power cordset with cable tie or something like that. It shall be free from sharp edges and the like that can cause abrasion of the power cordset. When put into use again, please make sure the power cordset being not damaged, If any damages found, please look for the service person to replace the power cordset specified by the manufacturer or have the same characteristics as the original one.13. No naked flame sources, such as lighted candles, should be placed on the apparatus.14. Unplug this apparatus during lightning storms or when unused for long periods of time. 15. Only use attachments/accessories specified by the manufacturer.16. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.17. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has beendamaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operatenormally, or has been dropped. 18. For safe operation of the apparatus, observe these installation requirements:Keep at least 2 inches of ventilation space between the rear cover of the apparatus and the wall. Keep at least 1 inch of ventilation space between the apparatus and all other surfaces. Do not allow any of the apparatus’ ventilation openings to be blocked by objects that might obstruct them, such as; newspapers, curtains, table-cloths or any other objects. Do not expose the apparatus to any external heatsources. Do not place any heat sources such as candles, lamps, etc. on the apparatus. Do not expose thedevice to high levels of humidity or to any possible sources of moisture. When disposing of used batteriesfrom the remote control, consult local regulations regarding proper disposal. 19. If an outside antenna or cable system is connected to the product, be sure the antenna or cable systemis grounded so as to provide some protection against voltage surges and built-up static charges. Section 810 of the National Electrical Code, ANSI/NFPA No. 70-2011 (Section 54 of Canadian Electrical Code,Part 1) provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead in wire to an antenna-discharge unit, size of grounding conductors, location ofantenna discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.See following example: ANTENNA LEAD IN WIREGROUND CLAMPANTENNA DISCHARGE UNIT (NEC SECTION 810-20)GROUND CLAMPSGROUNDING CONDUCTORS (NEC SECTION 810-21)ELECTRIC SERVICEEQUIPMENTPOWER SERVICE GROUNDING ELECTRODE SYSTEM (NEC ART 250, PARTH)
3What’s in the boxWhat you needPhillips head screwdriverFor additional support, please see User Manual at: www.TCLUSA.com/supportKey things to know: A paid subscription or other payments may be required for some streaming channels. Channel availability subject to change and varies by country.Make the most of your Smart TV Router + Internet Connection(needed for streaming)TCL Roku TV AV Input cable adapter length: 120mmPowercable 4 x Stand screws2 x AAA batteries for remoteTV standsfor S4/S421/S425 SeriesTV remoteM5X25mm for models of 49”/50“/55“/65” ,M5X20mm for modelsof 50S423 & 55S423ST4X25mm for models of 43”TV standsfor S423 Series
4Step 1 Set up your TVReady for the step-by-step? You’re only minutes away from TV bliss!Remove your TV from the box Be careful, it’s heavy!M5X25mm for models of 49”/50“/55“/65” ST4X25mm for models of 43” M5X20mm for models of 50S423 & 55S423ScrewsWarning:Never place a television set in an unstable location. A television set may fall, causing seriouspersonal injury or death. Many injuries, particularly to children, can be avoided by taking simpleprecautions such as: - Using cabinets or stands recommended by the manufacturer of the television set. - Only using furniture that can safely support the television set. - Ensuring the television set is not overhanging the edge of the supporting furniture. - Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support. - Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture. - Educating children about the dangers of climbing on furniture to reach the television set or its controls.If your existing television set is being retained and relocated, the same considerations asabove should be applied.The VESA number is the horizontal and vertical measurement of the mounting holes. Forexample, 200X200 refers to the fact that the mounting measurements are 200mm horizontallyand 200mm vertically.Follow the instructions that come with the wall mount.Your wall mount must be able to bear a minimum of five times the TV’s net weight to avoidcausing damage.43” Models49”, 50”, 55” ModelsPurchase a VESA 100x100, 4 M6x12mm screws Purchase a VESA 200x200, 4 M6x12mm screws 65” ModelsPurchase a VESA 400x200, 4 M6x12mm screws To mount your TV to the wall, purchase a VESA wall mountTo mount on a wallIf you are mounting your TV to the wall, don’t attach the stands.Secure the stands to the TV with four (4) screws.Put the column of the stands into the TV, align the stands with the screw holes located on the TV.To prevent damage to the screen, carefully place your TV on a soft, cushioned surface.ABTo use the standStandBA
5Power upStep 2Step 3 In this step, we’ll make sure all systems are GO! Insert batteries in the correct polarity as indicated in the battery compartment. Power your TV remote by inserting the included batteries.Connect your power cable to the TV, then plug it in to the wall outlet.and descriptions on the bottom of page 6.Connect other devices by referencing port label Power Tip!batteries from the same manufacturer. Never use damaged batteries.aIf your remote gets warm/hot during use, discontinue use and contact customer support immediately at www.TCLUSA.com/support.Always replace depleted batteries with two same brand-newGrab your remote The TV remote should feel right at home in your hand. We designed it to be incredibly intuitive for watching TV and navigating on-screen menus. POWER Turn TV on and oBACK Return to previous screen HOME Return to Roku Home screen VOLUME Raise and lower volumeINSTANT REPLAY Replay last 7 seconds of streaming videoOPTIONS View more optionsRWD SCAN Rewind streaming video, scroll left one page at a timeFWD SCAN Fast forward streaming video, scroll right one page at a timeABDECFGHHere’s some buttons you should know about.AHBCDE FGTip! The button gives you easy access to picture settings, display options, and more. Try it on every screen!
6Step 4 Get to know your TVFInternet router or switch. ETHERNET Connect an Ethernet cable to your homeTV FRONTTV BACKUSB PORT Connect a USB device to access photos, music and movies.HDMI ARC PORT Connect HDMI ARC (audio return channel) capable audiodevices like sound bars or AV receivers.H3 HDMI PORTS Highest quality audio/video connection.Connect cable box, Blu-ray player, gaming console,or other devices to your TV using HDMI cables. GRESET BUTTON Press once to restart your TV.Press and hold for factory reset, and careful, you will lose all your settings!DEANTENNA/CABLE IN Connect an outdoor VHF/UHF antenna or Cable TV feed.OPTICAL (DIGITAL AUDIO OUT) Connect an opticalcable to an external digital audio system.Use the supplied adapter to connect to older devices that use analog audio/video outputs. The supplied adapter connects to the RCA cable (video - yellow and audio - white and red) that you normally use to connect to that device.AV IN adapter AV Input (analog audio/video)ILJHEADPHONE OUT Connect headphones or other external speakers. KIR RECEIVER Receives signal from the TV remote.STATUS LIGHT Glows whenthe TV is in standby, flashes when the TV is busy, flashes once with each button pressof the remote control. APOWER PORT Connect yourCTV to the power source with the included power cable.POWER and OPTIONS BUTTONBFound on the bottom surface of the TV for easy use.CBTV SIDEEDGH/GFIJKLRESETAV INCABLE/ANTAUDIO OUTETHERNETA
Step 5 Complete guided setupIt’s the final stretch—hurray!Let’s ConnectYour TV will automatically detect wireless networks in your area. Have your network name and password handy and follow the easy on-screen instructions.Once you’re connected, your TV will automatically update with the latest software—plus you can start streaming the entertainment you know and love. Unlike other TVs, your new TƫđƫRoku TV automatically receives regular software updates in the background when it’s connected to the internet. This allows it to give you a better and better experience.If you aren’t ready to connect your TV to a wireless network, you can still use it as a regular TV. And setup is done…congratulations! Continue using the remote to personalize your Home screen and channel line-up, stream movies, and so much more. If you have an antenna or cable connected, just click the tuner tile to watch broadcast TV channels.The fun has just begun!Your Roku account: Once connected, your TV will walk you throughRoku accounts are free, and while a valid credit card is recommended, it is not required. If you choose to register with a credit card, you will be able to seamlessly rent movies, TV shows and download apps without having to enter in your credit card information each time. A unique PIN can be added to the account to prevent unauthorized purchases. a guided setup, where you'll be prompted to create (or sign into) your free Roku account online at roku.com/link. Your TV will generate a unique code that links your TV to your account.IMPORTANT: Make sure you type roku.com/link into the browser being careful not to misspell or add extra characters. Typing this incorrectly may take you to fraudulent websites.TCL SUPPORT:www.tclusa.com/support1-877-300-8837contact us first with any questionsWE ARE READY TO HELP7
8Connecting brings out your TV’s full potential!Access thousands of streaming channels*.Make any night a movie nightAccess more than 500,000 movies and TV episodes across major streaming services like Netflix, Hulu, Prime Video, VUDU, and more. Choose from free, rental, and subscription services.*Stream sports on the big screenChoose from over 140 sports channels like WatchESPN, FOX Sports GO, NBA, NFL, MLB.TV, WWE Network, CBS Sports, and more.Explore your passionsIn addition to popular streaming channels like HBO NOW, SHOWTIME, PBS Kids, and FOX of streaming channels to fuel your passions – including fitness, cooking, religion, outdoors,international programming, and much more.Viewing 4K Ultra HD Content4K Spotlight ChannelThe Roku 4K UHD Spotlight channel features many movies and TV shows available in 4K UHD resolution from streaming services such as Netflix, Prime Video, VUDU, and more.Key things to know: A paid subscription or other payments may be required for some channels. Channel availability subject to change and varies by country. 4K content will not be available on all channels.Next Generation 4K HDR DevicesWith HDMI inputs supporting the latest HDMI 2.0 with HDCP 2.2 standards, connect next-gen game systems, Ultra HD blu-ray players and more to enjoy highest-quality 4K high dynamic range sources.Upscale 1080p HD to 4K Ultra HDEnjoy your favorite shows upscaled to near 4K Ultra HD quality with TCL Creative Pro upscaling.*Subscription or other payment may be required to access certain channels. Content may not be available in all areas in which the TCL Roku TVs are sold and channel availability is subject to change. **Cancel before free trial ends to avoid subscription fees. Credit card may be required.Enjoy tons of free channels and free trials+1.ƫƫđƫ+'1ƫƫ$/ƫ$1* .! /ƫ+"ƫ,+,1(.ƫfree channels like Crackle, CBS News, PBS, Pluto TV, and more. Plus, free trials** to popular subscription services like HBO NOW, SHOWTIME, Netflix, Prime Video, and Hulu.Roku TV menu may vary and subject to change.
9TCL North America Limited WarrantyAll LCD/LED Models.What your warranty covers: Defects in materials or workmanship to the original owner of this TCL product when purchased as new from an Authorized Dealer of TCL brand products in the United States and packaged with this warranty statement.New LCD/LED Televisions (Non-Commercial Use) For how long after your purchase: One (1) year from date of purchase for parts and labor for non-commercial use.New LCD/LED Televisions (Commercial Use)For how long after your purchase: Six (6) months from date of purchase for parts and labor for commercial use. Commercial use includes, but is not limited to, the use of this product in a commercial or business environment, the use of this product in an institution or for institutional purposes, or other commercial purposes including rental purposes.What we will do: At TCL North America’s discretion, (1) pay an Authorized TCL Service Center for both labor charges and parts to repair your television, or (2) replace your television with a new or refurbished / remanufactured equivalent value product. The decision to repair or replace will be made solely by TCL North America. See “How to get service”.How to get service: Call 1-877-300-8837. Please have your original purchase receipt or proof of purchase (bill of sale or receipted invoice), the unit’s date of purchase, place of purchase and model/serial number ready. The model/serial number information can be found on the back of your unit. A representative will troubleshoot your problem over the telephone. If it is determined that your unit requires service, the service location will be at the sole discretion of TCL North America based upon the TCL North America Limited Warranty Statement. At the sole discretion of TCL North America, television screen sizes 43” and smaller will either be repaired at an Authorized TCL Service Center or directly exchanged for a new or refurbished/remanufactured unit. At the sole discretion of TCL North America, television screen sizes 44” or larger will either be repaired at an Authorized TCL Service Center or repaired in-home. If repaired at an Authorized TCL Service Center, a pre-paid shipping label will be provided and TCL North America will pay for return shipping. Proof of purchase in the form of a bill of sale or receipted invoice from an Authorized Dealer which is evidence that the product is within the warranty period must be presented to obtain warranty service. PRE-AUTHORIZATION MUST BE OBTAINED BEFORE (1) SENDING ANY PRODUCT TO AN AUTHORIZED TCL SERVICE CENTER, OR (2) OBTAINING ANY IN-HOME REPAIR/REPLACEMENT/RENTAL SERVICES.What your warranty does not cover: Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your unit. Any additional information should be obtained from your Authorized Dealer). Installation and related adjustments, or damage resulting from installation. Damage resulting from non-approved installation methods. Signal reception problems not caused by your unit. Damage from misuse, abuse, neglect, normal wear and tear, cosmetic damage, mishandling, faulty installation, or power line surges. Markings or images on the television’s panel resulting from viewing fixed images (including but not limited to certain 4:3 images on wide screen televisions, or data or images in fixed screen locations from banners, video games, or certain broadcast networks). A television that has been modified or incorporated into other products. A unit purchased or serviced outside the USA. A unit sold in “As-Is”, “Factory Reconditioned”, “Factory Re-Certified”, or “Refurbished” condition or with faults. Acts of nature or God, such as but not limited to earthquake or lightning damage. Special, incidental or consequential damages.Product Registration:Please register your TCL purchase on-line at www.tclusa.com. It will make it easier to contact you should it ever be necessary. Registration is not required for warranty coverage.
10TCL North America Limited WarrantyTHE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. NO VERBAL OR WRITTEN INFORMATION GIVEN BY TCL NORTH AMERICA, ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTEE OR IN ANY WAY INCREASE OR MODIFY THE SCOPE OF THIS WARRANTY. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. TCL NORTH AMERICA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY AND WARRANTY PERIOD SET FORTH ABOVE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCLUSA.COM TO VIEW THE MOST CURRENT VERSION.LIMITATION OF WARRANTYHow State Law relates to this warranty:Broadcasting & Operating EnvironmentBroadcasting system US System NTSC-MATSC standard (8VSB), QAMReceiving Channels VHF2-13UHF14-69CATV 14-36 (A)-(W)37-59 (AA)-(WW)60-85 (AAA)-(ZZZ)86-94 (86)-(94)95-99 (A-5)-(A-1)100-135 (100)-(135)01 (4A)Tuner type Frequency synthesizedOperating Temperature 5°C to 35°C (41°F to 95°F)Operating Humidity 20% to 80%, non-condensingStorage Temperature -15°C to 45°C (5°F to 113°F)Storage Humidity 10% to 90%, non-condensingSome states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.If you purchased your unit outside the United States or seek warranty coverage outside the United States:This warranty does not apply. Contact your dealer for warranty information.Service calls which do not involve defective materials or workmanship are not covered by this warranty. Costs of such service calls are the sole responsibility of the purchaser.
This product incorporates HDMI technology.11ELECTRONICS RECYCLING INFORMATION FOR CONSUMERSTCL strives to provide a high level of service to our customers and in the communities we serve, and recommends that consumers always look for a recycling or reuse alternative to throwing away televisions and other electronics. We encourage customers to recycle end-of-life electronic devices using one of the many convenient methods available today. In many states TCL has programs in place to enable consumers to www.tclusa.com.FCC InformationThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This Class B digital apparatus complies with Canadian ICES-003.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesired operation.Battery Caution & Disposal Information1. For best results, use alkaline type batteries.2. Install only new batteries of the same type in your product.3. Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the life of the batteries or cause batteries to leak.4. Do not mix old and new batteries.5. Do not use Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.6. Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium or Nickel Metal Hydride) batteries.7. 8. Batteries should be recycled or disposed of as per state and local guidelines.Do not dispose of batteries in fire.The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.Manufactured under license from Dolby Laboratories.Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.
1-877-300-8837Need more help?www.TCLUSA.com/supportCopyright © 2018 by Roku, Inc. and TCL. All rights reserved. Roku TV, and the Roku logo are owned by Roku, Inc. TCL and the TCL Logo are owned by TCL Corporation and under license to TCL North America. Other brand and product names are the trademarks or registered trademarks of their respective owners.TTE Technology, Inc. (dba TCL North America)1860 Compton Ave, Corona, CA 92881, USAPart No.: 70-F6ST10-QSG1FHow do I turn the Text-to-Speech (TTS) audio guide on or off? • Press “*” key on the remote controller four times to turn the audio guide on or o.Select “Settings” at home screenSelect “Accessibility”Select “Audio Guide” and turn it on or ohttp://support.tclusa.com/23507-roku-tv/210747-how-do-i-turn-the-audio-guide-on-or-oOr1.2.3.*TroubleshootingHaving trouble completing the guided setup? Don’t worry, it’s usually an easy fix.4K Picture Quality • 4K picture quality is largely dependent on the source. Make sure your source content is 4K. • To stream 4K, we recommend a broadband speed of 25Mbps for optimum viewing. • For Cable, Satellite, Gaming Consoles, and Blu-Ray players, we recommend using“High-Speed HDMI cables.”Cannot connect to wireless network (Wi-Fi) • Select the correct wireless network name and verify the password entered (case sensitive). • Relocate the router from objects that interfere with performance (cordless phones, baby monitors, etc.). • Reboot the router by disconnecting the power for more than 2 minutes and reconnect. My picture is too small (black bars on the side) • Play your movie/video and press the (*) asterisk button. • Select Picture Size, select the picture size of your preference.Problems connecting my cable/satellite box or antenna through a coax cable • Make sure the cable connections to the TV and your device are securely fastened. • Select cable/satellite box or antenna TV input. • Select “start finding channels” and follow the on-screen instructions to perform a full channel scan. • For best performance, use the HDMI connection. If not available, then:What is the remote code for programming my Universal or Cable/Satellite box remote controlHow to install the Remote Control Mobile App • Download the Roku app to your phone or tablet through Google Play or iTunes. • Simply search for “Roku App” and choose the Roku app by Roku Inc. • Follow the onscreen prompts and you’re on your way!The free Roku app allows you to use your mobile device as a full functioning remote control with voice search & keypad.Providers Codes for TCL Roku TVsATT U-verse 1346Charter2 / Spectrum 11756Comcast3 11756DIRECTV 11756DISH 1756, 535Time Warner / Spectrum 387, 1566, 268Don’t see your provider listed, visit TCLUSA.com/support/remotecodes

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