Tagsys LIBREADERLP101 RFID Tag Reader User Manual Medio P200L User Guide v1 0

Tagsys S.A. RFID Tag Reader Medio P200L User Guide v1 0

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Manual Medio P200L Reader

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Document DescriptionManual Medio P200L Reader
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Date Submitted2010-08-17 00:00:00
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Medio P200L Reader
User's Guide
Revision 1.0
August 2010
Medio P200L Reader
Publishing Information
Disclaimer and Limitation of Liability
All information herein is either public information or is the property of and owned solely by TAGSYS who shall have and
keep the sole right to file patent applications or any other kind of intellectual property protection in connection with such
information.
Nothing herein shall be construed as implying or granting to you any rights, by license, grant or otherwise, under any
intellectual and/or industrial property rights of or concerning any of TAGSYS’ information.
This document can be used for informational, non-commercial, internal and personal use only provided that:
•
the copyright notice below, the confidentiality and proprietary legend and this full warning notice appear in all copies.
•
this document shall not be posted on any network computer or broadcast in any media and no modification of any
part of this document shall be made.
Use for any other purpose is expressly prohibited and may result in severe civil and criminal liabilities.
The information contained in this document is provided “AS IS” without any warranty of any kind. Unless otherwise
expressly agreed in writing, TAGSYS makes no warranty as to the value or accuracy of information contained herein.
The document could include technical inaccuracies or typographical errors. Changes are periodically added to the
information herein. Furthermore, TAGSYS reserves the right to make any change or improvement in the specifications
data, information, and the like described herein, at any time.
Therefore TAGSYS assumes no liability and is not responsible for customer applications or product or software which
include TAGSYS products.
TAGSYS HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE INFORMATION
CONTAINED HEREIN, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL TAGSYS BE LIABLE, WHETHER
IN CONTRACT, TORT OR OTHERWISE, FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OR ANY
DAMAGES WHATSOEVER INCLUDING BUT NOT LIMITED TO DAMAGES RESULTING FROM LOSS OF USE,
DATA, PROFITS, REVENUES, OR CUSTOMERS, ARISING OUT OF OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF INFORMATION CONTAINED IN THIS DOCUMENT.
TAGSYS does not and shall not warrant that this product/system/equipment will be resistant to all possible attacks, and
shall not incur, and disclaims, any liability in this respect. Even if each product is compliant with current security
standards in force on the date of their design, security mechanisms' resistance necessarily evolves according to the
state-of-the-art in security and notably under the emergence of new attacks. Under no circumstances shall TAGSYS be
held liable for any third party actions, and in particular in case of any successful attack against systems or equipment
incorporating TAGSYS products.
TAGSYS disclaims any liability with respect to security for direct, indirect, incidental or consequential damages that result
from any use of its products. It is further stressed that independent testing and verification by the person using the
product is particularly encouraged, especially in any application in which defective, incorrect, or insecure functioning
could result in damage to persons or property, denial of service, or loss of privacy.
© 2000-2010 TAGSYS. All rights reserved.
Microsoft, Visual C++, Windows, and Windows NT are either registered trademarks or trademarks of Microsoft
Corporation in the U.S.A. and/or other countries.
I-Code is a registered trademark of Philips.
Tag-It is a registered trademark of Texas Instruments.
Printed in France.
TAGSYS – 785 Voie Antiope, Athélia III, 13600 La Ciotat, France.
Tel: +33 (0) 4.42.18.89.00 / Fax: +33 (0) 4.42.18.89.01
Document Reference: DOC13893A0
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Read This First
Read This First
Welcome to the TAGSYS range of products operating at the 13.56 MHz frequency. This range of
products is used to implement high-quality RFID systems for demanding applications.
This document provides information about how to install and use Medium Range Medio P200L Tag
Readers.
Audience
This document requires familiarity with RFID technology. It is intended for people in charge of
installing and using the product.
Conventions
Symbol
Meaning
CAUTION: A note that advises users that a specific action could result in the loss of data or
damage the hardware.
WARNING: A note that advises users that a specific action may result in physical harm.
A note that provides additional information that helps the user perform a task or obtain the
best performance from the product.
If you need assistance
Please contact your nearest TAGSYS sales representative or the TAGSYS welcome desk at:
Telephone:
+33 (0) 4 42 18 89 00
Fax:
+33 (0) 4 42 18 89 01
E-Mail:
info@tagsysrfid.com
Website:
http://www.tagsysrfid.com
Contact for Comments
We welcome your feedback to help us provide high quality documentation.
For technical comments, please contact our welcome desk:
Telephone:
+33 (0) 4 42 18 89 00
Fax:
+33 (0) 4 42 18 89 01
E-Mail:
info@tagsysrfid.com
Please remember to quote the Document Reference Number DOC13893A0, your job title and your
company.
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Medio P200L Reader
Quality Issues
TAGSYS implements stringent quality controls at all stages of its manufacturing process. However,
should you find a defect with this product, please notify your TAGSYS Quality Service
representative using the dedicated Product Return Form.
Telephone:
Fax:
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+33 (0) 4 42 18 89 36
+33 (0) 4 42 18 89 01
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Read This First
Table of Contents
PUBLISHING INFORMATION __________________________________________________________ 2
DISCLAIMER AND LIMITATION OF LIABILITY __________________________________________________ 2
READ THIS FIRST ____________________________________________________________________ 3
AUDIENCE ____________________________________________________________________________ 3
CONVENTIONS _________________________________________________________________________ 3
IF YOU NEED ASSISTANCE ________________________________________________________________ 3
CONTACT FOR COMMENTS _______________________________________________________________ 3
QUALITY ISSUES _______________________________________________________________________ 4
FOR YOUR SAFETY _______________________________________________________________ 7
1.1 GENERAL USE ____________________________________________________________________ 7
1.2 CARE AND MAINTENANCE ___________________________________________________________ 7
1.3 IMPORTANT SAFETY INFORMATION ____________________________________________________ 8
1.3.1 OPERATING ENVIRONMENT ________________________________________________________ 8
CERTIFICATION___________________________________________________________________ 9
2.1 OCCUPATIONAL HEALTH ____________________________________________________________ 9
2.2 REGULATORY NOTICES _____________________________________________________________ 9
2.2.1 IN EUROPE (CE AND RTTE DIRECTIVES) _____________________________________________ 9
2.2.2 IN USA (FCC DIRECTIVE)_________________________________________________________ 10
2.2.3 FCC ID CROSS REFERENCE TABLE ________________________________________________ 10
2.2.4 IN CANADA _____________________________________________________________________ 11
2.3 ROHS AND WEEE DIRECTIVES _____________________________________________________ 12
2.3.1 ROHS (RESTRICTION OF THE USES OF CERTAIN HAZARDOUS SUBSTANCES) _______________ 12
2.3.2 WEEE (W ASTE ELECTRICAL AND ELECTRONIC EQUIPMENT) ____________________________ 12
INTRODUCTION __________________________________________________________________ 13
3.1 PRODUCT DESCRIPTION ___________________________________________________________ 13
3.2 MEDIO P200L KEY FEATURES ______________________________________________________ 13
3.3 DELIVERY _______________________________________________________________________ 13
INSTALLING THE READER________________________________________________________ 15
4.1 READER CONNECTIONS ____________________________________________________________ 15
4.1.1 FRONT PANEL __________________________________________________________________ 15
4.1.2 REAR PANEL ___________________________________________________________________ 15
4.2 INSTALLING THE USB DRIVERS _____________________________________________________ 16
PX EXPLORER ___________________________________________________________________ 17
5.1 INSTALLING PX EXPLORER _________________________________________________________ 17
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Medio P200L Reader
5.2 RUNNING PX EXPLORER ___________________________________________________________ 19
5.3 READING AND WRITING A TAG ______________________________________________________ 19
TECHNICAL SPECIFICATIONS ____________________________________________________ 21
ELECTRICAL CHARACTERISTICS _________________________________________________ 22
7.1 ABSOLUTE MAXIMUM RATINGS ______________________________________________________ 22
7.2 DC CHARACTERISTICS ____________________________________________________________ 22
WARRANTY CONDITIONS ________________________________________________________ 23
8.1 WARRANTY ______________________________________________________________________ 23
8.2 WARRANTY EXCLUSIONS __________________________________________________________ 23
8.2.1 GENERAL PROVISIONS ___________________________________________________________ 24
8.2.2 HOW TO RETURN DEFECTIVE PRODUCTS ____________________________________________ 24
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For Your Safety
1 For Your Safety
1.1 General Use
The MedioP200L is designed to be reliable and to provide years of trouble-free service. Please
observe the following general tips:
•
Take care not to scratch the device. Keep the device clean. When working with the device, use
only TAGSYS-approved accessories.
•
This device is not waterproof and should not be exposed to rain or moisture. Under extreme
conditions, water may enter the circuitry.
•
Protect the device from extreme temperatures. For example, do not place the device in a
windowed area where the sun may cause extreme temperatures, and keep it away from
heaters and other heat sources.
•
Do not store or use the device in any location that is extremely dusty, damp, or wet.
•
Use a soft, damp cloth to clean the device. If the surface of the device becomes soiled, clean it
with a soft cloth moistened with a diluted window-cleaning solution.
1.2 Care and Maintenance
This device is a product of superior design and should be handled with care. The suggestions
below will further increase the lifetime of this device.
•
Keep the device and all parts and accessories out of the reach of small children.
•
Keep the device dry. Precipitation, humidity and liquids contain minerals that will corrode
electronic circuits.
•
Do not use or store the device in dusty, dirty areas. Its moving parts can be damaged.
•
Do not store in hot areas. High temperatures can shorten the life of electronic devices, damage
batteries and warp or melt certain plastics.
•
Do not store in cold areas. When the device warms up (to its normal temperature), moisture
can form inside the device, which may damage electronic circuit boards.
•
Do not attempt to open the device. Non-professional handling of the device may damage it.
•
Handle the device with care. Shocks may break internal circuit boards.
•
Do not clean the device with harsh chemicals, cleaning solvents or strong detergents. Gently
wipe the device with a soft cloth slightly dampened in a mild soap-and-water solution.
•
Do not paint the device. Paint may clog the device’s moving parts and prevent proper
operation. Paint with metallic contents may limit device performances.
•
If the device or any accessory are not working properly, take it to your nearest qualified
TAGSYS representative.
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Medio P200L Reader
1.3 Important Safety Information
1.3.1
Operating Environment
When connecting the device or any accessory to another device, read its user’s guide for detailed
safety instructions. Do not connect incompatible products.
As with all RF equipment, users are advised that the equipment should only be used in its normal
operating position.
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Certification
2 Certification
2.1 Occupational Health
TAGSYS MedioP200L Reader has been designed and tested to be in conformity with the
European Standard EN 50364 “Limitation of human exposure to electromagnetic fields from
devices used in Electronic Article Surveillance (EAS), Radio Frequency Identification (RFID) and
similar applications” in conjunction with the European Standard EN 50357 describing how to
evaluate the exposure level.
2.2 Regulatory Notices
An RFID system typically composed of an RF emission device such as the Medio P200L
connected to an antenna is subject to national regulations that may differ by country.
One important item to consider is the maximum permissible magnetic field intensity at a distance of
10 meters from the antenna that must not exceed 42 dBµA/m in Europe and 38 dBµA/m in US.
The Medio P200L meets these limits.
2.2.1 In Europe (CE and RTTE Directives)
The Medio P200L complies (CE Declaration of Conformity granted) with the European EMC
directive.
The Medio P200L complies with the requirements of the Telecommunication Terminal Equipment
Act (FTEG) and the RTTE Directive 1995/5/EC.
It is the responsibility of the TAGSYS Reseller to install the Medio P200L as described in this
User’s Guide or TAGSYS Documentation.
Any modification of the Medio P200L is prohibited without the written consent of TAGSYS.
Unauthorized modifications may void the conformity of the equipment to CE and RTTE Directives
and will void the TAGSYS warranty.
CAUTION:
It is the responsibility of the CIT (Certified Integrators by TAGSYS) to install the Medio
P200L as described in this Reference Guide or in TAGSYS Documentation.
If a Medio P200L is further integrated in a different product, it is the responsibility of the
manufacturer of this complementary product to obtain the required approvals for this product.
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Medio P200L Reader
2.2.2
In USA (FCC Directive)
The Medio P200L has been designed to comply with FCC 47 CFR Part 15 Rules to apply with the
Aero-LI, LSA-3, LSA-4, LSA-4 SHD and LW-1 antennas.
Medio P200L
WARNING TO USERS IN THE UNITED STATES
FEDERAL COMMUNICATIONS COMMISSION (FCC) RADIO
INTERFERENCE STATEMENT 47 CFR Section 15.105(b)
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and if not installed and used in accordance with the instructions
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
▪
Reorient or relocate the receiving antenna.
▪
Increase the separation between the equipment and receiver.
▪
Connect the equipment into an outlet on a circuit different to that to which the receiver is
connected.
▪
Consult the dealer or an experienced radio/TV technician for help.
NO UNAUTHORIZED MODIFICATIONS
47 CFR Section 15.21
CAUTION: This equipment may not be modified, altered, or changed in any way without signed
written permission from TAGSYS SA. Unauthorized modification may void the equipment
authorization from the FCC and will void the TAGSYS warranty.
ANTENNA REQUIREMENT
47 CFR Section 15.203
CAUTION: This equipment must be professionally installed. The installer shall be responsible for
ensuring that the proper antenna is employed so that the limits in this part are not exceeded. Nonprofessional installation or installation of the equipment with an improper antenna may void the
equipment authorization from the FCC and will void the TAGSYS warranty.
QHKLIBREADERLP101
Operation is subject to the following two conditions: (1) The system devices may not cause harmful
interference, and (2) The system devices must accept any interference received, including
interference that may cause undesired operation.
2.2.3
FCC ID Cross Reference Table
It is the responsibility of the TAGSYS Partner to install the Medio P200L Reader as described in
the table below, taking care of only installing the right antenna configuration with the right power
settings.
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Certification
Antenna
Configuration
Outside
Dimension
Channel Setting
Max. Output
Power
L-W1 Antenna
Ø 100mm
Single Channel
1W
QHKLIBREADERLP101
Aero LI
230X262mm
Single Channel
1W
QHKLIBREADERLP101
LSA 3
446X366mm
Single Channel
1W
QHKLIBREADERLP101
LSA 4
230X262mm
Single Channel
1W
QHKLIBREADERLP101
LSA 4 SHD
230X262mm
Single Channel
1W
QHKLIBREADERLP101
FCC ID
CAUTION: When using Medio P200L with LSA-4 SHD antenna, one must be sure a ferrite is
placed close to power supply jack connector (2 turns as shown below). The ferrite is
provided with LSA-4 SHD antenna.
2.2.4 In Canada
To reduce potential radio interference to other users, the antenna type and its gain should be so
chosen that the equivalent isotropically radiated power (e.i.r.p) is no more than that permitted for
successful communication.
This device has been designed to operate with the antennas listed below, and having a maximum
gain of -35 dBi. Antenna not included in this list or having a gain greater than -35 dBi are striclly
prohibited for use with this device. The require antenna impedance is 50 ohms.
LW-1, Aero LI, LSA-3, LSA-4 and LSA-4 SHD antennas meet this requirement with a gain less
than -35dBi.
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Medio P200L Reader
2.3
RoHS and WEEE Directives
2.3.1
RoHS (Restriction of the uses of certain Hazardous Substances)
TAGSYS certifies that this product is compliant with the European Directive 2002/95/EC for the
restriction in Electric and Electronic Equipments (RoHS) of the use of the following hazardous
substances:
•
Lead
•
Mercury
•
Cadmium
•
Hexavalent Chromium
•
Polybrominated biphenyl flame retardants
•
Polybrominated diphenyl ether flame retardants
This declaration is based on information provided by our suppliers and subcontractors.
2.3.2
WEEE (Waste Electrical and Electronic Equipment)
This product bears the selective sorting symbol for waste electrical and
electronic equipment (WEEE)
This means that this product must be handled pursuant to European
Directive 2002/96/EC in order to be recycled or dismantled to minimize
its impact on the environment.
For further information, please contact your local or regional
authorities.
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Introduction
3 Introduction
3.1 Product Description
The Medio P200L has been designed to be used in combination with Aero LI, LSA-3, LSA-4, LSA4 SHD and LW-1 antennas. The Medio P200L can decode C210, C240, C270, C370, C370L,
C370S and ISO15693 tags.
Due to its small size, the Medio P200L can be used either in desktop configuration or easily
integrated in self check stations.
The Medio P200L Tag readers are easy to integrate because of its:
•
•
small size
USB 1.1 communication link
3.2 Medio P200L Key Features
Table 1: Medio P200L Key Features
Description
Medio P200L
Operating Frequency
Compatibility
13.56 MHz
C210, C240, C270, C370, C370L, C370S
and ISO-15693 chips
Serial Link
USB 1.1
Network Operating
Yes
Firmware upgradeable
Yes
3.3 Delivery
The Medio P200L Tag Reader kit contains the following items:
Table 2: Package Contents
Quantity
Item
Medio P200L Tag Reader
SMA/BNC adaptor
Set of rubber feet
USB cable
12 V power supply
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Medio P200L Reader
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CD-ROM including:
•
Medio P200L User’s Guide
•
Medio P200L Command Set
•
USB drivers for Windows XP, 200x, Vista, Seven
•
User-friendly Px Explorer software provided for test and debug operations on Windows
XP, 200x, Vista and Seven platforms
•
Tagsys Software Development Kit including
o DLLs and ActiveX
o Library Software Development Kit Documentation
o One set of source code and executable samples
Welcome Letter / Product Return Form
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Installing the Reader
4 Installing the Reader
This section explains how best to install the Medio P200L Mid Range Reader.
4.1 Reader Connections
4.1.1
Front Panel
Figure 1 below shows the front panel, which is dedicated to the RF connection. Any of the following
antennas can be connected to the standard SMA connector:
•
LW-1
•
Aero LI
•
L-SA3
•
L-SA4
•
L-SA4 SHD
Figure 1: Front panel
The red LED turns on when the reader is supplied.
4.1.2
Rear Panel
The USB serial communication link and the power supply connector are located on the rear panel
as shown below.
Figure 2: Rear panel
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Medio P200L Reader
4.2 Installing the USB Drivers
At first connection to the PC USB port, Windows® will detect the TAGSYS Medio P200L reader
and will ask to install a driver. The USB drivers are located into the USB Drivers folder on the
product CD-ROM.
Two drivers will be installed:
The USB device driver.
The virtual COM port (VCP) driver. The VCP driver emulates a standard PC COM port.
After installation of the drivers, power up and connect your Medio P200L to a spare USB port on
your PC to launch the Windows Found New hardware Wizard
Select “No, not this time” and click next to proceed with the installation.
Select “Install from a list or specific location (Advanced)” and then click “Next”.
Select “Search for the best driver in these locations” and click the Browse button to select
the TAGSYS USB Drivers folder on the Product CR-Rom. Then click “Next” to proceed.
Windows should then display a message indicating that the installation was successful.
Click Finish to complete the installation.
Repeat the procedure above when Windows® asks for drivers again (virtual com port).
To confirm that the installation has completed successfully, open the Device Manager and select
“View > Devices by type”. The TAGSYS Medio P200L reader now appears as an additional COM
port.
Drivers for Windows 98 are not provided. They are available upon request (please contact
TAGSYS).
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Px Explorer
5 Px Explorer
The Medio P200L reader is delivered with the Px Explorer software tool intended to easily setup
the reader, test it and perform reading and writing operations according to the antenna and type of
tag to be used. In addition, Px Explorer can display additional information such as the Product
Reference and Firmware version and revision. This section describes how to start with Px
Explorer.
5.1 Installing Px Explorer
To install Px Explorer software, insert the product CD-ROM into the disk drive on your PC and run
the Setup from the Software\Px Explorer folder and click “Next”
Click the “Browse” button if you want to choose a specific installation folder.
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Medio P200L Reader
Once the correct folder is selected, click “Next”
Click “Next” to start the installation process. A shortcut will be created on your desktop and a
program group will be created in the start menu.
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Px Explorer
5.2 Running Px Explorer
Before launching Px Explorer be sure which COM port number is assigned to the TAGSYS Medio
P200L reader. Open the Device Manager and select “View > Devices by type”.
Power up the Medio P200L and connect the USB cable to both your PC and the Medio P200L.
Run Px Explorer. If the following window is displayed click yes.
Open the Communication Settings window (CTRL+C) and check the COM port number and the
communication speed. The default communication speed for the Medio P200L is 115200 Bauds.
Click OK. Now Px Explorer is ready to communicate with your Medio P200L.
5.3 Reading and Writing a Tag
Px Explorer includes a Wizard function used to guide you each step of how to read or program a
tag. We recommend using the Wizard function for users who are not familiar with all Px Explorer
capabilities and features.
Click on the Wizard icon (magic wand) to open the Px Explorer Wizard dialog box.
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Medio P200L Reader
Select the type of chip from the drop–down menu or place the tag on the antenna and click the
“Detect “ button to automatically detect the tag type.
Select the desired operation (Read or Write) and then click OK. All the necessary windows to
perform the desired action will be automatically displayed on the screen.
For more details concerning Px Explorer select the info menu and click Help (CTRL+H) to display
the Px Explorer User’s Guide
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Technical Specifications
6 Technical Specifications
Table 3: Medio P200L Technical Specifications
Reference
Medio P200L
123 x 68 x 30 mm
4.8 x 2.7 x 1.2 inches
Size (L x W x H)
Weight
150 g
DC power
12 VDC nominal
C210 / C240
C270
C370
C370L
C370S
ISO 15693
Chip compatibility
Communication interface
USB 1.1
RF Output Power
1W Typical
Power consumption
3,6 W
Operating temperature
0° to +55°C
Storage temperature
Conformity
-20° to +70°C
ETSI 300-330 European Radio compliance
EN 50364
FCC part 15
Communication protocol
August 2010
TAGSYS-specific STXE-2
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Medio P200L Reader
7 Electrical Characteristics
This chapter provides information about AC and DC characteristics for all pins. It also gives timing
characteristics for the different interfaces.
7.1 Absolute Maximum Ratings
Parameter
Ambient Operating Temperature
Storage Temperature
Supply Voltage with respect to GND
Total Power Dissipation
Total Power Dissipation on Antenna
Value
0°C to +55°C
-20°C to +70°C
25 V
3.6 W
1W
7.2 DC Characteristics
Value
VSupply
IRFOff
Description
Supply Voltage
Supply Current – RFOff – USB Plugged (VSupply = 12V)
Supply Current
( RFOn, Dummy Load 50Ohm, VSupply = 12V)
IRFOn
TOp
VUSB
IUsb
UVOH
UVOL
UVSE
UVCOM
UVDIF
ZDRV
304
mA
290
LSA-2
LSA-3
Supply Current
(RFOn, No connection on RF Connector)
Operating Tempature
Supply Voltage on USB cable
Supply Current on USB cable
D+/D- Static Output high
D+/D- Static Output low
Single Ended Rx Threshold
Differential Common Mode
Differential Input sensitivity
Driver Output impedance
IOpen
Unit
mA
AERO LI
Supply Current
(RFOn, VSupply = 12V, Antenna connected)
IRFOn
Max. Typ. Min.
13.2 12 10.8
44
39
35
5.25
25
3.6
0.3
2.0
2.5
271
290
276
mA
mA
mA
202
MA
20
44
Current Supply vs Temperature
RF Off (V Supply = 12V)
Current Supply vs Temperature
RF On (V Supply = 12V)
275
55
°C
4.35
mA
2.8
0.8
0.8
0.2
29 Ohm
RF Power vs Temperature
1,25
Temperature (°C)
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RF Power (W)
1,1
1,05
0,95
0,9
Temperature (°C)
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60
50
40
30
20
10
-10
60
0,8
50
60
50
40
30
20
10
-10
275
1,15
0,85
40
280
30
285
20
290
I (mA)
I(mA)
295
1,2
10
300
40
39,5
39
38,5
38
37,5
37
36,5
36
35,5
35
-10
305
Temperature (°C)
August 2010
Warranty Conditions
8 Warranty Conditions
8.1 Warranty
TAGSYS warrants that this Product shall comply with the functional specifications set forth herein
for a period of one year from the date of delivery to the Buyer.
This warranty is valid for the original Buyer of the Product and is not assignable or transferable to
any other party.
TAGSYS cannot be responsible in any way for, and disclaims any liability in connection with the
operation or performance of:
•
any product in which the Product is incorporated;
•
any equipment not supplied by TAGSYS which is attached to or used in connection with the
Product; or
•
the Product with any equipment
This warranty does only cover the Product to the exclusion of any such other equipment.
Optimal operation and performance of the Product are obtained by using TAGSYS’ readers, by
applying TAGSYS installation guidelines and by having your installation reviewed by a TAGSYS’
technical consultant.
TAGSYS warranty does not cover the installation, maintenance or service of the Product and is
strictly limited to the replacement of Products considered as defective by TAGSYS and returned
according to the return procedure defined below; in such case, TAGSYS will, at TAGSYS’ option,
either replace every defective Product by one new Product or refund the purchase price paid by
Buyer to TAGSYS for the defective Product.
8.2 Warranty Exclusions
•
Defects or damages resulting from storage of the Product under conditions which do not
comply with TAGSYS specifications or normal usage
•
Defects or damages resulting from use of the Product in abnormal conditions (abnormal
conditions being defined as any conditions exceeding the ones stated in the product
specifications).
•
Defects or damages from misuse, accident or neglect.
•
Defects from improper testing, operation, maintenance or installation.
•
Defects from alteration, modification except modifications or adjustments specifically
described in this Product reference guide, adjustment or repair, or any attempt to do any of
the foregoing, by anyone other than TAGSYS.
•
Any action on Product that prevents TAGSYS from performing an inspection and test of the
Product in case of a warranty claim.
•
Tampering with or abuse of the Product.
•
Any use or incorporation by the Buyer or a third party of TAGSYS' Product into life saving
or life support devices or systems, or any related products, TAGSYS expressly excludes
any liability for such use.
August 2010
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Medio P200L Reader
8.2.1
General Provisions
This warranty sets forth the full extent of TAGSYS responsibility regarding the Product.
In any event, TAGSYS warranty is strictly limited to (at TAGSYS’ sole option) the replacement or
refund of the Products purchase price to TAGSYS, of Products considered as defective by
TAGSYS.
The remedy provided above is in lieu and to the exclusion of all other remedies, obligations or
liabilities on the part of TAGSYS for damages, whether in contract, tort or otherwise, and including
but not limited to, damages for any defects in the Products or for any injury, damage, or loss
resulting from such defects or from any work done in connection therewith or for consequential
loss, whether based upon lost goodwill, lost resale profits, impairment of other goods or arising
from claims by third parties or otherwise.
TAGSYS disclaims any explicit warranty not provided herein and any implied warranty, guaranty or
representation as to performance, quality and absence of hidden defects, and any remedy for
breach of contract, which but for this provision, might arise by implication, operation of law, custom
of trade or course of dealing, including implied warranties of merchantability and fitness for a
particular purpose.
8.2.2
How to Return Defective Products
The Buyer shall notify TAGSYS of the defects within 15 working days after the defects are
discovered.
Defective Products must be returned to TAGSYS after assignment by a TAGSYS Quality
Department representative of an RMA (Return Material Authorization) number. No Products shall
be returned without their proof of purchase and without the acceptance number relating to the
return procedure.
All Products shall be returned with a report from the Buyer stating the complete details of the
alleged defect.
Call +33 (0) 4 42 18 89 36 for return authorization and shipping address.
If returned Products prove to be non-defective, a charge will be applied to cover TAGSYS’ analysis
cost and shipping costs.
If the warranty does not apply for returned Products (due to age, or application of a warranty
exclusion clause), a quote for replacement will be issued, and no replacement will be granted until
a valid purchase order is received. If no purchase order is received within 30 days after the date of
TAGSYS quote, TAGSYS will return the products and charge the analysis cost and shipping costs.
All replaced Products shall become the property of TAGSYS.
The Product Return Form is included on the following page. This form should accompany any product you need to return
to TAGSYS for analysis in the event of a problem.
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Warranty Conditions
Product Return Form
Customer Profile:
Company: ................................................................
Address: ..................................................................
.................................................................................
.................................................................................
City & State:.............................................................
Zip Code: .................................................................
Country: ...................................................................
Contact Name: .......................................................
Contact e-mail: ......................................................
Contact Phone: ......................................................
Contact Fax:...........................................................
Order identification:
Product Name:.........................................................
Order Number (OEF):..............................................
Invoice Number: .....................................................
Return Quantity: ....................................................
Reason for return:
.........................................................................................................................................................................
.........................................................................................................................................................................
.........................................................................................................................................................................
.........................................................................................................................................................................
.........................................................................................................................................................................
To inform TAGSYS of this return, please email it to
RMA@tagsysrfid.com
Address to ship the product with this document attached:
TAGSYS
QUALITY DEPARTMENT
TAGSYS – 785 Voie Antiope, Athélia III,
13600 La Ciotat, France
To inform TAGSYS of this return, please also fax it to your Customer Service Representative
+33 (0) 4 42 18 89 01
Return Procedure:
The product returned will go through stringent quality controls.
A final analysis report will be sent to you as soon as possible.
Please contact your Quality Service representative for further details.
+33 (0) 4 42 18 89 36
This product bears the selective sorting symbol for waste electrical and electronic equipment
(WEEE)
This means that this product must be handled pursuant to European Directive 2002/96/EC in
order to be recycled or dismantled to minimize its impact on the environment.
For further information, please contact your local or regional authorities.
August 2010
Revision 1.0
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