Tagsys LSP3CLEAR RFID Tag Reader User Manual Manual

Tagsys S.A. RFID Tag Reader Manual

Manual

          Library Security Pedestal 3 Clear User's Guide Revision 0.9  April 2009
 Library Security Pedestal 3 Clear     2/63  Revision 0.9  April 2009 Publishing Information Disclaimer and Limitation of Liability All information herein is either public information or is the property of and owned solely by TAGSYS who shall have and keep the sole right to file patent applications or any other kind of intellectual property protection in connection with such information. Nothing herein shall  be construed as implying or granting to you any rights,  by license, grant or otherwise,  under  any intellectual and/or industrial property rights of or concerning any of TAGSYS’ information. This document can be used for informational, non-commercial, internal and personal use only provided that:    The copyright notice below, the confidentiality and proprietary legend and this full warning notice appear in all copies.   This document shall not be posted on any network computer or broadcast in any media and no modification of any part of this document shall be made. Use for any other purpose is expressly prohibited and may result in severe civil and criminal liabilities. The  information  contained  in  this  document  is  provided  “AS  IS”  without  any  warranty  of  any  kind.  Unless  otherwise expressly agreed in writing,  TAGSYS makes  no  warranty  as to  the  value or  accuracy  of information contained herein. The  document  could  include  technical  inaccuracies  or  typographical  errors.  Changes  are  periodically  added  to  the information herein. Furthermore, TAGSYS reserves the right to make any change or improvement in the specifications data, information, and the like described herein, at any time. Therefore  TAGSYS  assumes  no  liability  and  is  not  responsible  for  customer  applications  or  product  or  software  that include TAGSYS products. TAGSYS  HEREBY  DISCLAIMS  ALL  WARRANTIES  AND  CONDITIONS  WITH  REGARD  TO  THE  INFORMATION CONTAINED  HEREIN,  INCLUDING  ALL  IMPLIED  WARRANTIES  OF  MERCHANTABILITY,  FITNESS  FOR  A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL TAGSYS BE LIABLE, WHETHER IN CONTRACT, TORT OR OTHERWISE, FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES  WHATSOEVER  INCLUDING  BUT  NOT  LIMITED  TO  DAMAGES  RESULTING  FROM  LOSS  OF  USE, DATA,  PROFITS,  REVENUES,  OR  CUSTOMERS,  ARISING  OUT  OF  OR  IN  CONNECTION  WITH  THE  USE  OR PERFORMANCE OF INFORMATION CONTAINED IN THIS DOCUMENT. TAGSYS does not and shall not warrant that this product/system/equipment will be resistant to all possible attacks, and shall  not  incur,  and  disclaims,  any  liability  in  this  respect.  Even  if  each  product  is  compliant  with  current  security standards  in  force  on  the  date  of  their  design,  security  mechanisms'  resistance  necessarily  evolves  according  to  the state-of-the-art in security and notably under the emergence of new attacks. Under no circumstances shall TAGSYS be held liable for any third party actions,  and in particular in case of any successful  attack against systems or equipment incorporating TAGSYS products. TAGSYS disclaims any liability with respect to security for direct, indirect, incidental or consequential damages that result from  any  use  of  its  products.  It  is  further  stressed  that  independent  testing  and  verification  by  the  person  using  the product  is  particularly  encouraged,  especially  in  any  application  in  which  defective,  incorrect,  or  insecure  functioning could result in damage to persons or property, denial of service, or loss of privacy. © 2000-2008 TAGSYS. All rights reserved. TRADE  MARKS.  TAGSYS  is  a  registered  trademark  of  TAGSYS  S.A,  all  rights  reserved.  ARIO,  FOLIO  and  other TAGSYS  products  referenced  in  these  pages  are  either  trademarks  or  registered  trademarks  of  TAGSYS  S.A.  Other products and company names mentioned in these pages may be the trademarks of their respective owners. Microsoft,  Visual  C++,  Windows,  and  Windows  NT  are  either  registered  trademarks  or  trademarks  of  Microsoft Corporation in the U.S.A. and/or other countries. I-Code is a registered trademark of NXP. Tag-It is a registered trademark of Texas Instruments. Printed in France. TAGSYS – 180 Chemin de St Lambert, F-13821 LA PENNE SUR HUVEAUNE, France. Tel: +33 (0) 4.91.27.57.00 / fax: +33 (0) 4.91.27.57.01 Document Reference: DOC12984A9
     Library Security Pedestal 3 Clear User's Guide April 2009  Revision 0.9  3/63 Read This First  Welcome to the TAGSYS L-SP3 Electronic Article Surveillance (EAS) system. This user’s guide is designed  to  help  you  get  up  and  running  quickly  using  this  high-quality  Radio  Frequency Identification (RFID) Anti-Theft system. It describes all you need to know about how to install and use the TAGSYS EAS/AFI system and its associated applications. It provides a step-by-step guide for the following procedures:  Installation of the L-SP3 EAS/AFI anti-theft and RFID Data Retrieval system  Configuring the system for use in your library  Personalizing your product with your own preference settings After  you  become  familiar  with  the  basic  functions  of  the  product,  you  can  use  the  rest  of  this handbook  as  a  reference  for  less  common  tasks,  for  maintaining  your  system,  and  also  as  a source of information if you have problems operating the system. This End User’s Guide is designed for all CIT (Certified Integrators by TAGSYS) and for TAGSYS Expert Network customers implementing a low-cost and high-performance RFID solution. This document does not assume any in-depth knowledge of Radio Frequency Identification (RFID) technology, but personnel in charge of pedestal installation need to follow a minimum training or have previous experience in RFID equipment installation.  Conventions Symbol  Meaning  CAUTION: A note that advises users that a specific action could result in loss of data or damage the hardware. WARNING: A note that advises users that a specific action may result in physical harm.   A  note  that  provides  additional  information  that  helps  the  user performing a task or obtaining the most out of the product.
 Library Security Pedestal 3 Clear     4/63  Revision 0.9  April 2009 If you need assistance Please contact your nearest TAGSYS sales representative or the TAGSYS Welcome Desk at:  Telephone:  +33 (0) 4 91 27 57 00 Fax:  +33 (0) 4 91 27 57 01 E-Mail:  info@tagsysrfid.com Website   http://www.tagsysrfid.com Contact for Comments We welcome your feedback to help us provide high quality documentation.  For technical comments, please contact our Welcome Desk:  Telephone:  +33 (0) 4 91 27 57 00  Fax:  +33 (0) 4 91 27 57 01 E-Mail:  info@tagsysrfid.com  Please remember to quote the Document Reference number DOC12984A9, your job title and your company. Quality Issues TAGSYS implements stringent quality controls at all stages of its manufacturing process. However, should  you  find  a  defect  with  this  product,  please  notify  your  TAGSYS  Quality  Service representative using the dedicated Product Return Form.  Telephone:         +33 (0) 4 91 27 57 00 Fax:           +33 (0) 4 91 27 57 02 E-Mail:           RMA@tagsysrfid.com
 April 2009  Revision 0.9  5/63 Table of Contents PUBLISHING INFORMATION __________________________________________________________ 2 DISCLAIMER AND LIMITATION OF LIABILITY__________________________________________________ 2 READ THIS FIRST ____________________________________________________________________ 3 CONVENTIONS_________________________________________________________________________ 3 IF YOU NEED ASSISTANCE________________________________________________________________ 4 CONTACT FOR COMMENTS_______________________________________________________________ 4 QUALITY ISSUES_______________________________________________________________________ 4 LIST OF FIGURES ____________________________________________________________________ 8 LIST OF TABLES _____________________________________________________________________ 9 1 FOR YOUR SAFETY ______________________________________________________________ 10 1.1 GENERAL USE___________________________________________________________________ 10 1.2 CARE AND MAINTENANCE__________________________________________________________ 10 1.3 IMPORTANT SAFETY INFORMATION___________________________________________________ 11 1.3.1 OPERATING ENVIRONMENT_______________________________________________________ 11 2 CERTIFICATION__________________________________________________________________ 12 2.1 OCCUPATIONAL HEALTH___________________________________________________________ 12 2.1.1 PUBLIC EXPOSURE______________________________________________________________ 12 2.1.2 EMPLOYEES EXPOSURE__________________________________________________________ 12 2.2 SAFETY NOTICES_________________________________________________________________ 12 2.3 REGULATORY NOTICES____________________________________________________________ 12 2.3.1 IN EUROPE (CE AND RTTE DIRECTIVES)____________________________________________ 13 2.3.2 IN USA (FCC DIRECTIVE)_________________________________________________________ 14 3 SYSTEM OVERVIEW______________________________________________________________ 16 3.1 FEATURES_______________________________________________________________________ 16 3.2 BRIEF L-SP3 CLEAR DESCRIPTION__________________________________________________ 17 4 INSTALLATION __________________________________________________________________ 19 4.1 RECOMMENDATIONS BEFORE INSTALLATION___________________________________________ 19 4.1.1 WIRE FEED SHEATHS____________________________________________________________ 19 4.1.2 ELECTRICAL SAFETY RULES_______________________________________________________ 20 4.1.3 NETWORK CABLE INSTALLATION____________________________________________________ 20 4.2 L-SP3 RFID SYSTEM COMPONENTS_________________________________________________ 21 4.3 L-SP3 CLEAR PEDESTAL___________________________________________________________ 21 4.3.1 TOOLS REQUIRED_______________________________________________________________ 21
 Library Security Pedestal 3 Clear   6/63  Revision 0.9  April 2009 4.3.2 PLACEMENT OF PEDESTALS_______________________________________________________ 21 4.3.3 INSTALLING THE PEDESTAL________________________________________________________ 22 5 CONFIGURATION ________________________________________________________________ 27 5.1 CHIP CONFIGURATION_____________________________________________________________ 27 5.1.1 SCANNING DURATION____________________________________________________________ 27 5.1.2 EAS MODE VERSUS AFI MODE____________________________________________________ 27 5.2 UNDERSTANDING THE L-SP3 SYNCHRONIZATION PROCESS______________________________ 27 5.2.1 STANDARD SYNCHRONIZATION MODE_______________________________________________ 27 5.2.2 WIRELESS SYNCHRONIZATION_____________________________________________________ 29 5.2.3 SYNCHRONIZATION BY A PAIR OF WIRES_____________________________________________ 29 5.3 PARAMETERS CONFIGURATION OF THE ETHERNET INTERFACE____________________________ 32 5.4 CONFIGURATION OF THE L-SP3 _____________________________________________________ 32 5.4.1 INSTALLING THE CONFIGURATION SOFTWARE________________________________________ 32 5.4.2 COMMUNICATION CONFIGURATION_________________________________________________ 35 5.4.3 TCP/IP CONFIGURATION AND FIRMWARE UPGRADE___________________________________ 37 5.4.4 MONITORING PEDESTAL ACTIVITY__________________________________________________ 38 5.4.5 BASIC PEDESTAL CONFIGURATION_________________________________________________ 42 5.4.6 ADVANCED PEDESTAL CONFIGURATION_____________________________________________ 48 5.5 PEOPLE COUNTER & BUZZER SOUND MANAGEMENT____________________________________ 50 5.5.1 RESETTING THE COUNTER DISPLAY________________________________________________ 50 5.5.2 RESETTING THE REMOTE PEOPLE COUNTER_________________________________________ 51 5.5.3 ADJUSTING THE LEVEL OF THE BUZZER SOUND_______________________________________ 51 6 OPERATION _____________________________________________________________________ 52 6.1 THEORY OF OPERATION___________________________________________________________ 52 6.2 STARTING THE SYSTEM____________________________________________________________ 52 6.3 NORMAL OPERATION______________________________________________________________ 52 6.4 SHUTDOWN______________________________________________________________________ 52 7 MAINTENANCE __________________________________________________________________ 53 7.1 SERVICING THE PEDESTALS________________________________________________________ 53 7.2 SERVICING THE ELECTRONICS UNIT__________________________________________________ 53 8 TROUBLESHOOTING _____________________________________________________________ 55 8.1 SOURCES OF INTERFERENCE_______________________________________________________ 55 9 TECHNICAL SPECIFICATIONS ____________________________________________________ 57 9.1 MECHANICAL DATA_______________________________________________________________ 57 9.2 ELECTRICAL DATA________________________________________________________________ 57 9.3 LSP3 CLEAR MECHANICAL DRAWINGS_______________________________________________ 57 10 PERFORMANCE TEST ___________________________________________________________ 59 10.1 TEST CONDITIONS_______________________________________________________________ 59 10.2 TEST PROCEDURE_______________________________________________________________ 59
 April 2009  Revision 0.9  7/63 11 WARRANTY CONDITIONS _______________________________________________________ 61 11.1 WARRANTY EXCLUSIONS__________________________________________________________ 61 11.2 GENERAL PROVISIONS____________________________________________________________ 62 11.3 HOW TO RETURN DEFECTIVE PRODUCTS____________________________________________ 62
 Library Security Pedestal 3 Clear   8/63  Revision 0.9  April 2009 List of Figures  Figure 1: FCC power and uplink settings ......................................................................15 Figure 2: LSP3 Clear Panel Overview ............................................................................17 Figure 3: Daisy Chained IEC Power Cords Electrical Installation ...............................20 Figure 4: Clearance Distances around Pedestals.........................................................22 Figure 5: Top view of correct L-SP3 installation...........................................................23 Figure 6: Side view of correct L-SP3 installation..........................................................23 Figure 7: Beam Crossing Detection Cells and Adjustment screws ............................24 Figure 8: Pedestal Mountings.........................................................................................25 Figure 9: L-SP3 Bottom Plastic Cover (4 screws).........................................................25 Figure 10: Chronogram Sample (1 Master/ 4 Slaves) ...................................................28 Figure 11: 3 Pedestals Configuration Example and Token Propagation ....................29 Figure 12: PEM Connectors & Cables Location............................................................30 Figure 13: Advanced Settings Tab Sections and Fields...............................................31 Figure 14: Communication Configuration Tab (connected to an L-SP3)....................35 Figure 15: TCP/IP Configuration Window......................................................................36 Figure 16: TCP/IP Configuration and Firmware Upgrade Tab......................................37 Figure 17: Pedestal Monitoring Tab ...............................................................................38 Figure 18: Database Window ..........................................................................................41 Figure 19: Basic Pedestal Configuration Tab................................................................42 Figure 20: Multi-gate configuration with two different IDs...........................................44 Figure 21: GPIO Pulse & Pause Field.............................................................................45 Figure 22: GPIO Green Connector Pin Out & Location ................................................45 Figure 23: Internal Circuit of GPIO and External Supply Wiring in Output Mode ......46 Figure 24: Connection of a Switch as an Input Device.................................................47 Figure 25: Connection of a Source and Sink Current Supply as an input Device .....47 Figure 26: Advanced Pedestal Configuration Tab ........................................................48 Figure 27: Master/Slaves Synchronization Antenna Best Configuration....................49 Figure 28: People Counter & Detection Cells Location................................................50 Figure 29: Mains Fuses Location and Ratings..............................................................53 Figure 30: Mechanical Dimensions of Pedestal Base Fixing Plate .............................57 Figure 31: Outer Dimensions of LSP3 Clear Panel .......................................................58 Figure 32: Tag Orientation ..............................................................................................59 Figure 33: Example..........................................................................................................59 Figure 34: Test Chart.......................................................................................................60
 April 2009  Revision 0.9  9/63 List of Tables   Table 1: L-SP3 Clear System Components....................................................................21 Table 2: Description of Buzzer & Counter board Components ...................................24 Table 3: Scanning Duration One Tag in field.................................................................27 Table 4: GPIO Pins - Electrical Characteristics Max Ratings.......................................46 Table 5: Troubleshooting Table......................................................................................55
 Library Security Pedestal 3 Clear   10/63  Revision 0.9  April 2009 1 For Your Safety 1.1  General Use The  L-SP3  is  designed  to  be  rugged  and  reliable  and  to  provide  years  of  trouble-free service. Please observe the following general tips:   Take care not to scratch the device. Keep the device clean. When working with the device, use only TAGSYS-approved accessories.    This device is not waterproof and should not be exposed to rain or moisture. Under extreme conditions, water may enter the circuitry.    Protect the device from extreme temperatures. For example, do not place the device in a windowed area  where  the  sun  may  cause  extreme  temperatures,  and keep  it  away  from heaters and other heat sources.   Do not store or use the device in any location that is extremely dusty, damp, or wet.    Use  a  soft,  damp  cloth to  clean  the  device.  If  the  surface  of the  device  becomes soiled, clean it with a soft cloth moistened with a diluted window-cleaning solution. 1.2  Care and Maintenance This  device  is  a  high  end  design  and  should  be  handled  with  care  to  maintain  its appearance in public locations. The suggestions below will further increase the lifetime and day to day appearance of this device.    Keep the  device dry.  Precipitation,  humidity and  liquids contain  minerals that  will corrode electronic circuits and tarnish transparent plastic parts.   Do not store the device in dusty, dirty areas. Its moving parts can be damaged.   Regularly dust the large transparent part using a soft cloth and antistatic liquid.   Do  not  store  in  hot  areas.  High  temperatures  can  shorten  the  life  of  electronic  devices, damage batteries and warp or melt certain plastics.   Do not store in cold areas. When the device warms up (to its normal temperature), moisture can form inside the device, which may damage electronic circuit boards.   Do not attempt to open the device during  operation, outside installation and maintenance periods. Non-professional handling of the device may damage it.   Handle the device with care. Shocks may break internal circuit boards.   Do  not  paint  the  device.  Paint  may  clog  the  device’s  moving  parts  and  prevent  proper operation. Paint with metallic contents may limit device performances.   If  the  device or  any  accessory  are not  working  properly, take  it  to  your  nearest  qualified TAGSYS representative.   Do  not  clean  the  device,  particularly  the  transparent  plastic  parts,  with  harsh chemicals,  cleaning  solvents or strong  detergents. Gently wipe the  device with a soft cloth  slightly  dampened  in  a  mild  soap-and-water  solution.  Eliminate  any  residual moisture with another clean and wet soft cloth. Also regularly apply specific antistatic products for Acrylic Surfaces.
 April 2009  Revision 0.9  11/63 1.3  Important Safety Information 1.3.1  Operating Environment When connecting the device or any accessory to another device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. As with any RF equipment, users are advised that the equipment should only be used in its normal operating position.
 Library Security Pedestal 3 Clear   12/63  Revision 0.9  April 2009 2 Certification 2.1  Occupational Health  TAGSYS L-SP3 EAS System has been designed and tested to be in conformity with the European Standard EN 50364 “Limitation of human exposure to electromagnetic fields from devices used in Electronic Article Surveillance (EAS), Radio Frequency Identification (RFID) and similar applications” in conjunction with the European Standard EN 50357 describing how to evaluate the exposure level. 2.1.1  Public Exposure The Library RFID pedestals are designed assuming that patrons cross the detection area within a couple of seconds on their way in and out of the Library at a normal walking pace. General public should not stand in the detection area for more than 10 to 20 seconds. 2.1.2  Employees Exposure The operators are located apart from the principal detection zone and as a matter of fact, not subject to exposure. (Please see section 4.3.2 “Placement of Pedestals”)  2.2  Safety Notices The L-SP3 has been tested to be in conformity with the EN standard 60950-1: “Information Technology Equipment Safety” It  is  the  responsibility  of  the  CIT  (Certified  Integrators  by  TAGSYS)  to  install  the  L-SP3  as described in TAGSYS Product Manuals or TAGSYS Documentation. Modification of any TAGSYS Library System is prohibited without the written consent of TAGSYS. Unauthorized modifications may void the conformity of the equipment to safety specifications and will void the TAGSYS warranty. 2.3  Regulatory Notices An RFID system typically composed of an RF emission device such as the L-SP3 connected to an antenna is subject to national regulations that may differ by country. One important item to consider is the maximum permissible magnetic field intensity at a distance of 10 meters from the antenna that must not exceed 60dBµA/m in Europe and 38dBµA/m in US. The L-SP3 meets these limits.   Librarian  should  make  sure  that  nobody  stands  still  in  the  Gate Detection  Area  in  between  two  RFID  Pedestals  to  avoid  unnecessary prolonged Exposure to Electromagnetic Field.  For  servicing  operations  it  is  recommended  to  deactivate  the  RFID system.
 April 2009  Revision 0.9  13/63 2.3.1  In Europe (CE and RTTE Directives)  The  L-SP3  complies  (CE  Declaration  of  Conformity  granted)  with  the  European  EMC directive. The  L-SP3  complies  with  the  requirements  of  the  Telecommunication  Terminal  Equipment  Act (FTEG) and the RTTE Directive 1995/5/EC. It  is  the  responsibility  of  the  TAGSYS  Reseller  to  install  the  L-SP3  as  described  in  this  User’s Guide or TAGSYS Documentation. Any modification of the L-SP3 is prohibited without the written consent of TAGSYS. Unauthorized modifications may void the conformity of the equipment to CE and RTTE Directives and will void the TAGSYS warranty.   It  is  the  responsibility  of  the  CIT  (Certified  Integrators  by  TAGSYS)  to install  the  L-SP3  as  described  in  this  Reference  Guide  or  in  TAGSYS Documentation. If  an  L-SP3  is  further  integrated  in  a  different  product,  it  is  the responsibility  of  the  manufacturer  of  this  complementary  product  to obtain the required approvals for this product.
 April 2009  Revision 0.9  14/63    2.3.2  In USA (FCC Directive) L-SP3 Clear WARNING TO USERS IN THE UNITED STATES FEDERAL COMMUNICATIONS COMMISSION (FCC) RADIO INTERFERENCE STATEMENT 47 CFR Section 15.105(b)  This  equipment  has  been  tested  and  found  to  comply  with  the  limits  for  a  Class  B  digital device,  pursuant  to  Part 15  of  the FCC  Rules.  These  limits  are  designed  to  provide  reasonable protection against harmful interference in a residential installation. This equipment generates uses and  can  radiate  radio  frequency  energy  and  if  not  installed  and  used  in  accordance  with  the instructions  may  cause  harmful  interference  to  radio  communications.  However,  there  is  no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful  interference  to  radio  or  television  reception,  which  can  be  determined  by  turning  the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  ▪   Reorient or relocate the receiving antenna. ▪   Increase the separation between the equipment and receiver. ▪   Connect the equipment into an outlet on a circuit different to that to which the receiver is connected. ▪   Consult the dealer or an experienced radio/TV technician for help. NO UNAUTHORIZED MODIFICATIONS 47 CFR Sections 15.21 CAUTION:  This equipment may  not be  modified,  altered,  or  changed  in any  way  without signed written  permission  from  TAGSYS  SA.  Unauthorized  modification  may  void  the  equipment authorization from the FCC and will void the TAGSYS warranty. ANTENNA REQUIREMENT 47 CFR Sections 15.203 CAUTION: This equipment must be professionally installed. The installer shall be responsible for ensuring that the proper antenna is employed so that the limits in this part are not exceeded. Non-professional  installation  or  installation  of  the  equipment  with  an  improper  antenna  may  void  the equipment authorization from the FCC and will void the TAGSYS warranty. The L-SP3 has been designed to comply with Part 15 of the FCC Rules.  Operation is subject to the following two conditions: (1) The system devices may not cause harmful interference, and (2) The library system devices must accept any interference received, including interference that may cause undesired operation.
 April 2009  Revision 0.9  15/63  Figure 1: FCC power and uplink settings     CAUTION: In any case, for operational configuration this value should not exceed 4W to be in compliance with FCC. The “Antennas and Power” parameter in “Advanced Configuration” Tab does not allow setting a higher power value than 4.0W at most. Please see above Figure 1: FCC power and uplink settings.    CAUTION:  ISO15693 uplink data rate you should not  exceed 1.65kbits/s  in  order to comply with  FCC  standard  certification.  To  do  so,  set  the  “Region”  parameter  in  “Advance Configuration” Tab to “FCC”. See above Figure 1: FCC power and uplink settings.
 Library Security Pedestal 3 Clear   16/63  Revision 0.9  April 2009 3 System Overview 3.1  Features Being  a  standalone  solution,  TAGSYS  security  pedestal  do  not  need  to  be  linked  to  the library database, and can still operate when the Integrated Library System (ILS) is down or under maintenance. The security pedestal does not require additional equipment to operate. The L-SP3 pedestal features:   Multi-protocol features which makes it compatible with ISO15693 chips   EAS mode supported for the C370 (NXP SLI), C370-L (NXP SLI-L) chips   AFI mode supported, with configurable AFI value (Multiple AFI values, up to 4)   Multiple  items  Read-Memory  supported  in  EAS  mode  for  C370  (NXP  SLI),  C370-L (NXP SLI-L)   Standard  Multiple  items  Read-Memory  supported  in  AFI  mode  using  the  optional command Read Multiple Blocks as described by the ISO15693-3   Enhanced  Multiple  items  Read-Memory  supported  in  AFI  mode  for  C370  (NXP  SLI), C370-L (NXP SLI-L), Tag-it ™HFI (Texas Instruments) chips, LRI-2K (STM).   Read-Memory Data Model: up to 512-bits (16 blocks)   One electronic system block embedded into bottom of Pedestal   A remotely accessible people counter based on dual photoelectric sensors coupled to a reflector, allowing in and out traffic monitoring.   Ethernet Networking Link communication for set up, database and patron counter value retrieval   Trigger  input  to  quickly  power  up  and  down  remotely  the  pedestals  using  light  cells before and after the pedestal area. This lowers down the radio emission levels to the strict minimum necessary.    One Extra Open Drain Output to drive External Alarm Device: Webcam, Extra Remote Display or Sound… This  is  a  low-cost  security  system  as  it  only  requires  a  single  RFID  tag  for  both  anti-theft  and identification purposes.
 April 2009  Revision 0.9  17/63 3.2  Brief L-SP3 Clear Description   Figure 2: LSP3 Clear Panel Overview
 Library Security Pedestal 3 Clear   18/63  Revision 0.9  April 2009 The  components  of  the  L-SP3  EAS  system  are  contained  within  the  L-SP3  pedestal.  At least two pedestals are required for each EAS gate. A set of pedestals is known as a gate and may consist of several pedestals. Please see section 4 “Installation” for more information. The L-SP3 is built in a one frame:   An  L-SP3  Electronics  unit  is  used  to  control  each  pedestal.  This  electronics  unit generates the  RF signal  transmitted  by the antennas  and picks  up  the reply  from the RFID  tag.  If  an  activated  RFID  tag  is  detected,  the  electronics  unit  will  activate  the LED/buzzer alarm   These antennas are sensitive receivers used to detect the theft bit status and the AFI value of the RFID tag as it passes through the EAS gate   Visual and audible warning devices   A  remotely  accessible  people  counter  equipped  with  dual  light  barrier  photoelectric sensors.  To operate, the L-SP3 will only need an IEC power supply cable, avoiding unnecessary mains cable wiring up. An IEC Mains Supply Cord Outlet is available to allow daisy chaining. A series of up to 5 pedestals can be powered up from a single wall socket.
 April 2009  Revision 0.9  19/63 4 Installation 4.1  Recommendations before Installation 4.1.1  Wire Feed Sheaths Within  the  framework  installation  you  need  at  least  a  power  supply  cable  sheath  and  an Ethernet cable sheath to connect to the Ethernet network. These sheathed cables will be located at the bottom center of the pedestal as shown in Figure 8. If needed according to the installation configuration, extra sheathed cables need to placed for wire synchronization, Trigger cable and to remotely switch the RF on & off  and I/O cables to drive external devices (Camera, Remote alarms…).  The L-SP3 is delivered without any IEC terminated plug power supply cable or Telecommunication cable.  It is up to the Local installation personnel to use the appropriate IEC Power Cord according to local electrical regulations.          Use  appropriate  IEC  power  cord  according  to  the  local  regulations  to power up and interconnect the pedestals.  The Power Supply Cord is the LSP3 Product Main Disconnecting Device, It  should  be  easily  accessible  at  any  time  to  Disconnect  the  pedestals from the mains power supply.
 Library Security Pedestal 3 Clear   20/63  Revision 0.9  April 2009  4.1.2  Electrical Safety Rules The L-SP3 Clear is powered up via a Mains Supply IEC Cord.  A group of up to 5 Pedestals can be daisy chained and powered via a single IEC power cord connected to a wall socket. The mains wall socket should provide at least 2 Ampere and be protected by a differential circuit breaker limiting the current to 5 Ampere maximum.  Figure 3 here below shows how to connect the L-SP3 pedestals to the mains.  Figure 3: Daisy Chained IEC Power Cords Electrical Installation Wall Socket IEC Power CordLSP3 Pedestals Aisle   4.1.3  Network cable installation The L-SP3 Pedestal delivery package does not include any Ethernet cable for connection to the local Area Network. We recommend the use of a CAT 5 shielded RJ45 Ethernet cable. During setting up phase, we recommend the use of a Computer able to Automatically Detect if the cable is straight or crossed. An alternative is to use an Ethernet Hub with a DHCP server to connect your PC to all the Pedestals to be installed.   The electrical installation must be carried on by qualified personnel only. For each country where installation takes place, an adequate IEC power supply Cord must be used, fitting the local wall socket layout.
 April 2009  Revision 0.9  21/63 4.2  L-SP3 RFID System Components The components included in the L-SP3 Clear RFID System package are listed in Table 1  Table 1: L-SP3 Clear System Components Quantity  Description 1 L-SP3 Clear Pedestal 8 40 mm Philips-head, countersunk screws with a diameter of 6 mm  1 2  ways  3.81  mm  Green  Plugs  Vertical  Cable  Entry  with  Screw  for Synchronization cable 4.3  L-SP3 Clear Pedestal 4.3.1  Tools Required The following tools are required during installation:    Measuring Tape    Square   Hand Drilling Machine with 4 mm, 8-mm and 19-mm drilling bits   Philips-head screwdriver   Spirit Level 4.3.2  Placement of Pedestals Pedestals  must  be  mounted  between  800mm  and  980  mm  apart  (edge  to  edge)  for maximum  reliable  performance.  There  should  be  at  least  one  pair  of  pedestals  at  each entrance/exit point of the library. There should be a pedestal at each edge of the entrance, and a clear space of at least 500 mm around the edge of the pedestals to ensure that the antennas will not  be  detuned.  This  clear  space  must  not  contain  any  metallic  objects,  but  may  contain  some substrates  such  as  non-metallic/non-conductive  building  materials  such  as  wood,  glass, chipboards and plasterboards.  Be cautious to properly align the pedestal in order to centre the photoelectric beam sensor on the reflector of the next pedestal.   CAUTION:  This  equipment  is  intended  for  indoor  use  only  under  the conditions described in this document. Should it be used outside these conditions cannot be guaranteed, and is not recommended. Please read section 1 “Publishing Information” before installation or use.  CAUTION:  In  case  several  Pedestal  rows  (group  of  Pedestals)  to  be installed  it  is  mandatory  every  L-SP3  being  positioned  in  the  same direction (all people counter of each looking toward the same direction).  This would prepare the installation for future implementation of direction sensing.  CAUTION: Each L-SP3 should be installed within following tolerances: Horizontal  angular  alignment  tolerance  with  reference  to  pedestals alignment: 0° +/-2° Vertical angular tolerance with reference to ground surface : 90° +/-1°
 Library Security Pedestal 3 Clear   22/63  Revision 0.9  April 2009  Figure 4: Clearance Distances around Pedestals  A:  Indicates  the  distance  (6  ft. 6in.)  to  a  permanent  librarian position. B:  Indicates  the  distance  (8  ft.) from other RFID stations. C:  Indicates  the  recommended distance   (36 in. face panel to face  panel)  between pedestals. D:  Indicates  the  minimum distance  (31½  in.)  between  a pedestal  and  large  metal object. E:  Indicates  the  minimum distance  (20  in.)  between  a pedestal  and  small  metal object. F:  Indicates  the  minimum distance  (30  ft.)  between Master  pedestals  (specific synchronization  ID,  see section  5.2  “Understanding the  L-SP3  Synchronization Process”). 4.3.3  Installing the Pedestal Once the L-SP3 will be  powered, the photoelectric sensors will emit a red light beam. To precisely  align  the  sensors  and  the  reflector,  an  orange  LED  is  present  on  the  back  of  the photoelectric sensor. When  the orange  LED  is continuously on,  the sensor  and the  reflector  are perfectly aligned. To see these LED, one must first unscrew the Plastic Bottom Cover covering the dual cells (see picture of 5.5.1 Resetting the Counter Display). On the contrary when the orange LED is blinking or off, then you have to adjust the photoelectric sensor,  so  that  the  red  light  beam  is  centered  with  the  opposite  reflector.  This  operation  is achieved using a white paper to clearly see where the red light beam is pointed at. When perfectly centered, the orange LED will continuously be ON. Special attention must be taken for the 2 pedestals positioning:   They must be positioned facing each others   They must be parallel   They must be well aligned and well centered.   The orange LED must be continuously ON when powered   If the orange LED still blinks when perfectly aligned and centered, check that the spacing does not exceeds the recommended values.  CAUTION:  Each  L-SP3  must  be  installed  at  least  2  meters  away  from sliding  doors.  Metal  frames  do  pick  up  &  radiate  stray  Radio  ham electromagnetic  field  which  can  lead  to  false  triggering.    Prior  to installation a site survey is highly recommended. C 36 in. (91.4 cm)  A  6 ft. 6 in. (2 m)    F 30 ft. (9.1 m)  B 8 ft. (2.4 m)    D 31½ in. (80 cm)   E 20 in. (50 cm)
 April 2009  Revision 0.9  23/63 Then the 2 pedestals can be secured to the ground. A good positioning will ensure the two red LED beams to be reflected by the reflector as shown below. Figure 5: Top view of correct L-SP3 installation              Figure 6: Side view of correct L-SP3 installation                     Ground Reflector Light Beam Reflector Parallel
 Library Security Pedestal 3 Clear   24/63  Revision 0.9  April 2009 On figure 7 below, the two Beam Crossing Cells support is shown. To do a fine adjustment of the 2 beams, use a hexagonal key to screw or unscrew the top left screw (to adjust height of beams ref 7 circled)  and  the  bottom  right  screw  (to  adjust  the  lateral  positioning  of  the  beams  ref  8  circled). They are spring loaded to improve accuracy and keep in place the two sensors after adjustment.  Figure 7: Beam Crossing Detection Cells and Adjustment screws   Table 2: Description of Buzzer & Counter board Components Reference n°  Designation 1  Buzzer Volume Adjustment  2  Buzzer 3  Photoelectric Reflex Switch Red Beam 4  Photoelectric Reflex Switch Red Beam 5  LCD Display & Counter 6  Counter Reset Push Button 7  Hexagonal Screw for Light Beam Vertical Alignment 8  Hexagonal Screw for Light Beam Horizontal Alignment     After having defined the location of the pedestals, refer to the mechanical drawing of the pedestal-mounting  diagram  (Figure  8). The  pedestal is  fastened  to the  floor  using  screws that  are strong enough to support the weight of an average adult falling against the pedestal.  1  2  3  4  5  6  7  8
 April 2009  Revision 0.9  25/63 Figure 8: Pedestal Mountings  1.  Identify and mark the location of the holes to be drilled for mounting the pedestal to the ground. The use of a tape measure and a square is recommended. 2.  Drill the cable access and mounting holes according to the type of ground surface: a.  Wooden floor:  Drill eight  holes with a diameter  of  4 mm for the mounting screws and one hole with a diameter of 19 mm for the cable access.  b.  Cement floor: Drill eight holes with a diameter of 8 mm for the cement floor plugs and one hole with a diameter of 19 mm for the cable access. It may be necessary to provide a groove for the power supply cable connected to the L-SP3 Electronics Unit. Insert the concrete floor plugs into the mounting holes.  3.  Remove the pedestal from the box. 4.  Remove the plastic cover from the both sides after removing the 4 fixing screws.  Figure 9: L-SP3 Bottom Plastic Cover (4 screws)     CAUTION:  Always use  a  protective sleeve  for main power  cable, which match to the flammability grade of the product. Mains power cable must be  a  3  wire  (line,  neutral  and  earth),  multi  stranded  copper  wire, minimum section of 0.75 mm²/ 3A)
 Library Security Pedestal 3 Clear   26/63  Revision 0.9  April 2009 5.  Engage  the  power  supply  cable  in  the  electric  sheath  and  the  Ethernet  cable  in  the  other sheath (please refer to section 4.1.1 “Wire Feed Sheaths”). 6.  Place the pedestal base over the mounting holes. Insert and fasten the screws in the mounting holes according to the type of ground surface:   Wooden floor: Insert the screws directly into the mounting holes and tighten the screws in place.    Concrete  floor:  Insert  the  screws  into  the  concrete  floor  plugs  and  tighten  the  screws  in place.  7.  Plug in the mains IEC power cord from the previous pedestal if daisy chained or from the wall mounted socket. See figure in Chapter Electrical Safety Rules   8.  Once all the L-SP3 pedestal have been installed, close the micro circuit-breaker (Figure 3) to power  up  the  system  before  starting  configuration  operations.  Please  see  section  5 “Configuration”. 9.  After the  configuration has  been carried  on, replace the two  plastic  covers and  tighten the  4 fixing screws.  When tightening the screws in place, first tighten the screws in place ¾ of  the  way.  Once  all  screws  are  in  place,  then  tighten  each  screw progressively,  one  after  each  other  to  ensure  that  the  floor  bracket  is solidly  fixed  into  place  and  completely  vertically  aligned.  The  use  of  a level may be required.   No AC mains 110/230V during installation! Make  sure  there  is  no  power  supply  current  before  carrying  on  the connection  operations.  To  do  so,  unplug  the  IEC  Power  Cord  from  the wall socket.
 April 2009  Revision 0.9  27/63 5 Configuration All configuration operations of L-SP3 systems are carried on with the L-SP3 Configuration Utility Software. 5.1  Chip Configuration 5.1.1  Scanning Duration For optimal performance the scanning duration (T_scan) should not exceed 250ms. T_scan is  the  period  to  scan  all  pedestals  of  a  group  of  N  pedestals,  i.e.  a  Master  and  (N-1)  Slave Pedestals.  Depending  on your  chip  configuration and  the  number of pedestals  installed  you can determine the scanning duration of your installation.  Table 3: Scanning Duration One Tag in field  EAS or AFI Detection Only  Read 8 Blocks Memory C370/-L  EAS/AFI no UID  20ms/pedestal  40ms/pedestal Generic ISO15693 Chip  20ms/pedestal  50ms/pedestal   Example: with a 3 pedestals system using the 370-AFI + Read-Memory.  The scanning duration will be: T_scan = (20ms+20ms) x 3 = 120ms 5.1.2  EAS Mode versus AFI Mode EAS mode is only supported by the C370 or C370-L (NXP chip). AFI mode is supported by most ISO15693 chips, from major chip manufacturers (NXP, Texas Instrument, STM, MeMarin…). EAS digital burst is a prime number data stream of 128 bits which is read out after sending a check EAS command to the Tag. This dedicated EAS command in only implemented in NXP SLI chips. The  AFI  (Application  Family  Identifier)  is  an  8bit-field  defined  in  the  ISO15693  standard  but  not mandatory. Whenever issuing an inventory command with a specific AFI code, only Labels with the same matching AFI code will reply with its UID. Generally the code 9E is used to say that the book has not been properly checked out, thus will be detected by the pedestals. 5.2  Understanding the L-SP3 Synchronization Process  5.2.1  Standard Synchronization Mode To manage a group of pedestals, a synchronization burst is sent by the master pedestal to all the slaves’ pedestals, a token being propagated back and forth as in a token ring process. This is called the synchronization process.   Only one pedestal is defined to be the master who emits a synchronization burst to the next slave in close proximity who in turns emits it to the next slave and so forth.   The  other  pedestals,  configured  as  slaves,  get  the  synchronization  from  the  neighboring pedestal and emits back to the next Slave of higher index.
 Library Security Pedestal 3 Clear   28/63  Revision 0.9  April 2009  Figure 10: Chronogram Sample (1 Master/ 4 Slaves) T_scan    MASTER   SLAVE1  SLAVE2  SLAVE 3  SLAVE 4    Synchronization burst: start burst to synchronize the gates (Period of T Scan ms)   Processing time (Pt): depends on the number of tags to be detected and the settings. The fastest is when only detection is used (EAS burst or AFI), the slowest when all features are used  (AFI  +  Read  AFI  +  Read  16  blocks  of  memory).  Refer  to  the  figures  in  Table  3: Scanning Duration. Synchronization process for 3 pedestals: 1-  The master scans the configured chip, then sends the synchronization burst to Slave1 2-  Slave1 scans the configured chip, then sends the synchronization burst to Slave2  3-  Slave2 scans the configured chip, and then sends the synchronization burst back to either the master when in hardwire mode or to the Slave1 in wireless mode.  This process is repeated indefinitely.  In  case  the  master  does  not  receive  back  the  synchronization  burst  from  the  last  slave  after  a defined period, it will automatically restart the synchronization process. The  number  of  pedestals  is  not  limited  to  any  particular  number  as  long  as  each  gate  is  close enough  to  its  neighboring  pedestal  and  that  the  overall  scanning  time  does  not  exceed  a  few 100ms to allow for a safe detection at 1m/s pace trough any gate.  Default Configuration of the L-SP3 is set to Master. Pt Synchronization Burst
 April 2009  Revision 0.9  29/63  5.2.2  Wireless Synchronization    When more than two pedestals are installed, it is mandatory to install the Master on the far left or right of the slave’s line for a better propagation and detection of the air synchronization burst. Figure  11  below shows  an  example  of  optimal  configuration.  Slaves  must  be  placed  with  the correct  index  corresponding  to  its  physical  location  in  order  to  carry  other  the  token  allowing starting to scan its 3 own antennas before handing over the token to the next neighboring pedestal.  Figure 11: 3 Pedestals Configuration Example and Token Propagation  Red Arrow: Wireless Synchronization Token hand over Blue arrows: Wire Synchronization Token hand over 5.2.3  Synchronization by a pair of Wires This mode is mandatory in noisy environments or when nearby RFID devices are placed too near within a couple of meters from any pedestals preventing the installation using wireless settings. It is also mandatory when using too many pedestals (typically above 4 to 6 pedestals) as wireless burst signal needs to go to the last slave N pedestal and then back going through all N slaves before the master can scan its detection volume again. Processing time is thus equal to 2N times Pt in wireless mode.  Using a synchronization cable, the token can be directly handed over by the last slave N to the Master without having to go through all N Slaves pedestals again. Overall scanning time is thus equal to N times Pt, half of the wireless time. In  this  case  the  L-SP3  configuration  settings  have  to  be  changed  from  “Wireless”  to “Hardwire”  Synchronization  in  the  L-SP3  Configuration  Tool  program,  “Advanced  Configuration” last tab. See Figure 12 to see the correct fields to be modified. There will always be one & only one  In  Standard  Synchronization  mode,  section  5.2.1,  if  pedestals  spacing exceeds the recommendation of section 4.3.2 “Placement of Pedestals”, wire synchronization becomes mandatory.
 Library Security Pedestal 3 Clear   30/63  Revision 0.9  April 2009 L-SP3  Master  and  all  others  pedestals  set  as  Slaves.  Each  pedestal  is  connected  to  the  other using  ideally  a  twisted  pair  cable.  This  cable  will  propagate  the  synchronization  signal  to  all pedestals in parallel. Wire connection: First prepare a cable of appropriate length to connect 2 consecutive Electronics as shown in Figure 11. A minimum wire gauge of 22AWG (0.2mm²) is enough, preferably a twisted pair. Screw at each extremity of the cable a 2-way connector with ground wire at the same position for each module. If more than 2 pedestals are used to form the aisle, then connect the wires in parallel to go to the next pedestal until you reach the last one. Then unscrew the 4 screws to open the bottom plastic cover panel of each pedestal forming the aisle to gain access to the Product Electronic Module and connect the top 2-way connector as shown in Figure 12 thereafter.  Figure 12: PEM Connectors & Cables Location                    Shielded CAT5 Ethernet Cable Buzzer & Alarm Display Connector 24 Volts Power Supply Cable Unshielded 2-wire Synchronization Cable connecting all Pedestals GPIO#1 & GPIO#2
 April 2009  Revision 0.9  31/63  Figure 13: Advanced Settings Tab Sections and Fields    Steps to undergo:  1.  Prepare a 2 wire cable of appropriate length and number of connectors to wire up each pedestal. Use the 3.81 mm Green Plugs Vertical Cable Entry with Screw provided. 2.  Connect all pedestals Synchronization to the Synchronization I/O as shown on Figure 11. 3.  Set each pedestal to hardwire synchronization modifying the “Mode” in the “Synch” Section of the “Advanced Configuration” tab of the L-SP3 Pedestal Configuration Tool. 4.  Write down the MAC address of each pedestal. Use the test button in “Monitoring” tab to locate it: the connected pedestal will ring and its display lit. 5.  Power up the whole system (every pedestal must be powered up) and check that the synchronization process works properly detecting a book in each passageway. 6.  Put the cover panel back into place and secure it with the 4 screws
 Library Security Pedestal 3 Clear   32/63  Revision 0.9  April 2009  5.3  Parameters Configuration of the Ethernet Interface The first step is to allocate a unique IP address to each L-SP3. This operation will allow identifying each L-SP3 on site before configuring them on the Ethernet network.  The L-SP3 configuration will be carried on using a host computer connected to the local Ethernet network.  5.4  Configuration of the L-SP3 “Library Pedestal Configuration Tool” is the software tool used to monitor and configure the L-SP3 pedestal.    The whole L-SP3 configuration is carried on from a host computer connected to the local area network.  Each L-SP3 is addressed thanks to its own IP. 5.4.1  Installing the Configuration Software The Library Pedestal Configuration Tool is on the CD-Rom provided with the L-SP3. Launching the Installer from the CD-ROM will display the following window:   Don’t  forget  to  power  up  your  installation  before  carrying  on  the following steps  By  default  the  IP  address  is  169.254.0.100  (port  4001)  (IPv4  Automatic Private IP Addressing). Ask your network administrator to obtain a static IP address for each of the pedestals connected to your local network.  You can localize the each gate thanks to their IP address. Their on site location must be known to configure and set them as Slaves or Master.  Before you configure the whole L-SP3, you need to have a clear vision of which  pedestals  will  be  masters  or  slaves.  (Refer  to  section  5.2 “Understanding the L-SP3 Synchronization Process”)  In  a  configuration  with  several  pedestals,  as  all  pedestals  are  set  as master  by  default,  they will  mutually perturb  when  powered  on.  So  the first step will be to set the appropriate pedestals as slaves.
 April 2009  Revision 0.9  33/63   Follow the installer steps:
 Library Security Pedestal 3 Clear   34/63  Revision 0.9  April 2009  After the Library Pedestal Configuration Tool is installed, a shortcut to the application will be added to the desktop and to the Start Menu. Double-click on the application shortcut to start the application.
 April 2009  Revision 0.9  35/63  5.4.2  Communication Configuration  Figure 14: Communication Configuration Tab (connected to an L-SP3)   This tab is used either:  •  To establish connection to a pedestal when its IP address is known. •  To discover pedestals connected to the same network as the PC running the configuration tool. •  To modify the TCP/IP configuration of a discovered pedestal (not including port) if this address is not coherent with the address of the network it is connected to.  Connecting to a pedestal when its IP address is known Select “Ethernet/Wifi” as the Com Mode, enters the pedestal IP address and Port in the appropriate fields and click “Init Communication”. Status bar on top of the window area should now display pedestal model and firmware revisions. Click “Release Communication” to disconnect from a pedestal.  Discovering pedestals connected to the network
 Library Security Pedestal 3 Clear   36/63  Revision 0.9  April 2009 Click “Discover Devices” when not connected to a pedestal. After a few seconds, the list of discovered pedestals (IP Address, Port and MAC address) is displayed. Double-Click an item in the list to connect to the corresponding pedestal. In case a pedestal is properly discovered but connection attempts fail, please make sure that : •  No other host is already connected to the pedestal. •  The IP address that appears in the list is correct and coherent with the address of the network the pedestal is connected to. If the IP address is incorrect, please follow the procedure below.  Modifying TCP/IP configuration of discovered pedestal (not including port) First discover pedestals as described above. Then right-click the list item corresponding to the pedestal whose IP address must be modified. Select “Configure TCP/IP” in the pop-up menu. The following window appears:  Figure 15: TCP/IP Configuration Window   Fill the fields with the appropriate data then click “Apply and Reboot” to apply new configuration and reboot pedestal. After a few seconds, you should be able to connect to the pedestal. Click “Cancel” to cancel the operation.     This  procedure  is  applicable  even  if  connection  to  the  pedestal  is impossible because another host is already connected to it, or because its IP address is incoherent.  Another  procedure  is  available  to  modify  TCP/IP  configuration  of  a pedestal  including  port  and  without  having  to  reboot  it  immediately (in this  case,  changes  will  be  applied  upon  next  reboot).  However,  this procedure requires that a connection is established to the pedestal (see section below).  It  is  possible  to  revert  to  the  default  settings  (DHCP  active,  fallback  IP address  set  to  169.154.0.100).  To  do  so,  power-off  pedestal,  press  and hold  the  LCD  button,  power-on  pedestal,  wait  5s  then  release  LCD button.
 April 2009  Revision 0.9  37/63 5.4.3  TCP/IP Configuration and Firmware Upgrade  Figure 16: TCP/IP Configuration and Firmware Upgrade Tab   This tab is used either: •  To upgrade System Firmware. •  To upgrade Radio Firmware. •  To modify TCP/IP Configuration, including port.  Upgrading System Firmware Click “System Upgrade”, and then select the appropriate firmware file. A bar shows the progress of the upgrade process. After upgrade is completed, you can decide to run the new firmware immediately by rebooting the pedestal, or to wait for next reboot to run it.   Upgrading Radio Firmware Click “Radio Upgrade”, and then select the appropriate firmware file. A bar shows the progress of the upgrade process. After upgrade is completed, you can decide to run the new firmware immediately by rebooting the pedestal, or to wait for next reboot to run it.
 Library Security Pedestal 3 Clear   38/63  Revision 0.9  April 2009     Modifying TCP/IP configuration (including port) Fill the fields with the appropriate values and click “Apply Changes”. You can then decide to apply the new TCP/IP configuration immediately by rebooting the pedestal, or to wait for next reboot to apply it. 5.4.4  Monitoring Pedestal Activity  Figure 17: Pedestal Monitoring Tab   When upgrading both System and Radio firmware, it is advised to reboot the pedestal only once after both upgrades are completed.  The EAS detection is suspended during the upgrade process.  Do not power-off pedestal during the upgrade process. Failure to respect this procedure may corrupt pedestal firmware and require product to be sent back to TAGSYS.  In case of a software failure during the upgrade process, do not power-off the pedestal, restart the configuration software and try upgrading the pedestal again.
 April 2009  Revision 0.9  39/63  This tab is used either:  •  To check / update pedestal clock. •  To check / toggle GPIOs Level. •  To check antenna noise level. •  To check / configure people counter. •  To check alarms database.  Checking / Updating pedestal clock Pedestal clock is displayed in real-time in the “Date & Time” section. Click “Synchronize Time” to synchronize pedestal clock with computer clock.  Checking GPIO level The two GPIO available to user can be monitored:   Display shows “High” when voltage level is above 2 Volt.   Display shows “Low” when voltage level is below 1 Volt. See Table 3 for more detailed information. Clicking with the mouse on GPIO text field, the Level value toggles between High & Low. The effect will depend on the actual GPIO settings on Basic Configuration Tab.     Checking antenna noise level In “Antenna Noise Level” section, bar graphs provide a feedback regarding the ambient noise level measured by each antenna. It is only provided as debug purpose and should not be seen as a measure of performance. Checking / configuring people counter The “People Counter” section displays the total number of people that crossed the IR sensor: •  Whatever the direction (In & Out) if no bidirectional IR sensor is installed. •  In each direction (In & Out) if bidirectional IR sensor is installed.   Pedestal clock is used as a date stamp when a theft is committed.  GPIO #1 can be set as an Input Trigger for RF powering off/on as well as an Output for driving an External Alarm Device GPIO  #2  can  only  be  used  as  an  Output  for  driving  an  External  Alarm Device  People  counter  is  battery  backed-up,  and  is  consequently  restored  at power-up.
 Library Security Pedestal 3 Clear   40/63  Revision 0.9  April 2009  An icon appears in real-time in “People Counter” section as IR sensor is crossed. Click “Clear People Counter” to reset people counter.   Use the drop-list in the “People Counter” section to select which count is to be displayed on pedestal LCD: •  “Display In + Out Counter” to display the sum of In and Out counters. •  “Display in Counter” to display In counter only. •  “Display out Counter” to display out counter only.    Checking alarms database Each time an item (with EAS/AFI activated) passes through the gates an entry is added to a local database in pedestal memory. This entry holds the following information: •  The date and time to which the theft was committed. •  The chip type. •  If selected, the memory contents. •  If selected, the UID. •  The method used to detect the alarm (EAS or AFI). A red icon appears in real-time in “Database” section as thefts are committed. The “Database” section also shows the number of entries stored in pedestal memory in real-time. To display database contents, click “Access Database”. Database is downloaded and the following window is displayed:  To  reset  people  counter,  you  can  also  use  a  pointed  element  (for example,  a  paper  clip),  insert  it  in  the  hole  on  the  left  of  the  display window and press (not too strong) until zero is displayed.  Pedestal must be rebooted for changes to take effect.  The drop-list is not available if no bidirectional IR sensor is installed. In this case, pedestal LCD always displays the sum of In and Out counters.
 April 2009  Revision 0.9  41/63  Figure 18: Database Window    In “Database” window: •  Click “Refresh” to update database display. •  Click “Clear” to permanently erase pedestal database. •  Click “Close” to close the window.    When  this  window  is  open  and  “suspend  detection”  check  box  is selected  then  EAS/AFI  detection  is  automatically  suspended.  It  is resumed when the window is closed. If  “suspend  detection”  check  box  is  not  selected  then  detection  is  not suspended (in this case database download may be slower).  You can access pedestal database from your own applications using the provided SDKs (Win32/x86 native DLL, WinCE/Arm native DLL and JAVA archive).
 Library Security Pedestal 3 Clear   42/63  Revision 0.9  April 2009  5.4.5  Basic Pedestal Configuration  Figure 19: Basic Pedestal Configuration Tab   This tab is used either: •  To select the chip to be detected as well as detection options. •  To configure inter-pedestal RF synchronization. •  To configure / test alarm duration. •  To configure the 2 GPIO available to user with predefined functions.  Selecting the chips to be detected as well as detection options  In the “Chips” section, select the chip to be detected in the drop-list.  In the “Chips Options” section: •  Select the detection method to be used in the drop-list, i.e. “Use AFI”, “Use EAS”, or “Use both EAS and AFI”. •  Select “Read UID” to have the pedestal trying to read the UID of stolen items. •  Select “Read Memory” to have the pedestal trying to read the memory contents of stolen items. If “Read Memory” is selected, you must specify the first block and number of blocks
 April 2009  Revision 0.9  43/63 to be read in the corresponding fields. You must also specify which blocks should be reported first (lowest or highest) by selecting/unselecting the “Lowest Blocks First” checkbox.   Configuring / Testing alarm duration  In the “Alarm Duration” section: •  Select the alarm duration in the drop-list. •  Click “Test” to trigger an alarm (this is useful either to test alarm duration, or to identify the pedestal you’re connected to).  Configuring inter-pedestal RF synchronization  In the “Synchro” section: •  Select whether the pedestal is to be configured as the Master or as a Slave (1…8). •  Select the total number of pedestals (master and slaves) operating in close proximity and sharing the same ID. •  Select ID (master and slaves of one system installation must share the same ID)   For example, in the library configuration shown below we have: •  System A with ID = 1 (M1 Master, S1, S2, S3 Slaves). •  System B with ID = 2 (M2 Master, S1, S2 Slaves).  The Masters are disposed as far as possible from each  other not to perturb themselves (Please refer to section 4.3.2 “Placement of Pedestals"). Two different IDs are used to be sure that each slave will be synchronized with the master from its own system.  Only one Master can be selected with several slaves.
 Library Security Pedestal 3 Clear   44/63  Revision 0.9  April 2009  Figure 20: Multi-gate configuration with two different IDs   Configuring General Purpose Input/Output  When needed, port #1 can be used as an input to remotely switch the RF Field on and off. This is useful to limit the HF field generation to a strict minimum, i.e. whenever a person is about to enter the detection passageway crossing a light barrier placed ahead of the pedestal and keep it on for a fixed duration or whenever the person is exiting the RFID detection area using a second light barrier beam crossing detector. Refer to Figure 22 for the pin layout to wire the Input and output signals. In section GPIO#1, select one of the available options: •  GPIO: Port has no predefined function; it can be driven remotely by Host PC via API.  •  Input Trigger: when wired signal matches the Active Level Setting (“Low” or “High”) the Radio Frequency Field will be turned On, Theft detection becoming active. •  Output Trigger: when Theft is detected (EAS or AFI signal setting the alarm), the Port Signal level matches the Active Level Setting (“Low” or “High”). The output voltage level of the port should match the active voltage to set the external alarm device wired up.          In section GPIO#2, select one of the available options:  Once you have set the basic configuration, check that all the slaves are well synchronized. To do so, L-SP3 electronics unit green LEDs should flicker cyclically. If not, proceed to the advanced configuration stage.  System A ID = 1 System B ID = 2 Nearby area with interferences  M1   S1    S2    S3 M2  S1  S2
 April 2009  Revision 0.9  45/63 •  GPIO: Port has no predefined function; it can be driven remotely by Host PC via API. •  Output Trigger: when Theft is detected (EAS or AFI signal setting the alarm), the Port Signal level matches the Active Level Setting (“Low” or “High”). The output voltage level of the port should match the active voltage to set the external alarm device wired up. Whenever the GPIO is set as an Output Trigger, It is possible to set a pulse Width and a Pause in ms. In Figure 21, the Pulse Width is set to 100ms. This means that whenever theft detection occurs, the signal on port#2 will go from low to high for a minimum time of 100ms. If no further detection occurs before the 100ms timing laps, then signal will drop to low level. Whenever after the Pause timing, if a new detection occurs, signal will rise again to high level. In the particular case of the Pause Timing set to 0ms, whenever detection will occur timing equal to Pulse setting will be added up so that the active level will stay high as long as detection will occur (so called retrigger configuration). Setting pause timing to a value different from zero will force the output signal to low level for Pause time after the Pulse time set, before being triggered again by a subsequent detection.   Figure 21: GPIO Pulse & Pause Field   Figure 22: GPIO Green Connector Pin Out & Location Input Output Connector Pin out: Port #1 (Open Drain) Ground Port #2 (Open Drain) Ground
 Library Security Pedestal 3 Clear   46/63  Revision 0.9  April 2009   Table 4: GPIO Pins - Electrical Characteristics Max Ratings Parameters Min. Typ. Max. Unit Input Voltage Range 0 -- 28 V Input Voltage (Low Level) 0 -- 0.9 V Input Voltage (High Level) 1.5 -- 28 V Output Voltage Range 0 -- 28 V Maximum Continuous Output Current -- -- 1.4 A Output Over Current Protection  1.9 2.8 3.8 A     Figure 23: Internal Circuit of GPIO and External Supply Wiring in Output Mode   In  output  mode  the  LSP3  GPIO  can  only  sink  current  to  ground.  User needs  to  provide  adequate  DC  Limited  Current  Supply  to  Port#1  and Port#2 (Open Drain). See Figure 23 for detailed circuitry.
 April 2009  Revision 0.9  47/63  Figure 24: Connection of a Switch as an Input Device.   Figure 25: Connection of a Source and Sink Current Supply as an input Device     Applying negative voltage may destroy the GPIO! Beware not to inadvertently toggle the GPIO from Input to Output Mode: you  may  create  a  short  circuit  when  using  a  high  current  source  to ground as an input device! Refer to Figure 25.
 Library Security Pedestal 3 Clear   48/63  Revision 0.9  April 2009  5.4.6  Advanced Pedestal Configuration  Figure 26: Advanced Pedestal Configuration Tab    This tab is used either: •  To configure advanced inter-pedestal RF synchronization parameters. •  To configure advanced alarm detection parameters. •  To configure advanced alarm signaling parameters. •  To configure antenna sequence, RF output power and region of operation.  Configuring advanced inter-pedestal RF synchronization parameters In “Synchro” section, select whether synchronization should be compatible with L-SP2 pedestals. Please note that some features may not be available when this mode is selected.  You can also select whether to use hardwire synchronization (see section 5.2.3) or wireless synchronization (see section 5.2.2).
 April 2009  Revision 0.9  49/63 If wireless synchronization is selected: •  Select the antenna that should be used for emitting and receiving synchronization bursts.  •  Select the synchronization burst detection sensitivity. If default value does not ensure the correct synchronization of all slaves then it is possible to adjust the sensitivity of the non-synchronized slaves. You just have to adjust the detection level until you get the required synchronization (LEDs flickering cyclically). Sensitivity can be adjusted between 50 (high sensitivity) and 2000 (low sensitivity).   Figure 27: Master/Slaves Synchronization Antenna Best Configuration              Configuring advanced alarm detection parameters In “Alarm Detection Options” section: •  Select alarm detection sensitivity. Decrease sensitivity in case too many false alarms occur. •  Select up to four different AFI values as two hexadecimal digits. Items whose AFI matches one of those values will trigger an alarm. Configuring advanced alarm signaling parameters In “Alarms” section: •  Select the alarm report interval. If the same stolen item passes through the gate several times, it will be reported only once every n seconds. •  Select whether or not the alarm should be triggered only if reading of UID/Memory of stolen items was successful.  Configuring antenna sequence, RF output power and region of operation  A  Value  of  1500  &  above is recommended for first  installation  to avoid synchronization  being  blinded  by  nearby  operating  equipment  and noise.  Best  Air  Synchronization  Results  are  obtained  when  using  the  same antenna  for  all  Receiving  and  Transmitting  antennas:  all  Top  or  all Bottom ones.  S1  M  S2  Transmitting Antenna  Receiving Antenna
 Library Security Pedestal 3 Clear   50/63  Revision 0.9  April 2009 In “Antennas and Power” section: •  Select the RF output power. The output power can be lowered to avoid disturbing nearby RFID systems (in such a case, check system performance). The output power can be increased, but only to carry on tests. •  Select antenna sequence used when scanning the pedestal. Select “Top>Center>Bottom” for standard operation or specifically an antenna for diagnosis operations (Top, Center or Bottom). In “Region” section, select the EMC regulations applicable to your region (FCC or ETSI). 5.5  People Counter & Buzzer Sound Management 5.5.1  Resetting the Counter Display Figure 28: People Counter & Detection Cells Location To reset the LCD display use a pointed element (for example: a paper clip). Insert it in the hole on the right of the display window and press (not too hard) until you get zero displayed. This will also reset the battery backed-up counter.  In  any  case,  for  operational  configuration  output  power  should  not exceed 4W to remain compliant with Radio Regulations. Buzzer Level Adjust LCD Counter Display Counter Reset Button
 April 2009  Revision 0.9  51/63 5.5.2  Resetting the Remote People Counter See section Checking / Configuring people counter of 5.4.4 Monitoring Pedestal Activity for more information. 5.5.3  Adjusting the Level of the Buzzer Sound Using a flat headed 4mm screw driver (less than 4mm max diameter) through the outermost left hole, adjust the buzzer sound to the desired level turning clockwise or anticlockwise. To trigger the alarm during the trimming operation, either use a book with an EAS set label or depress the Test Button on the Basic Configuration Tab of the LSP3 Configuration Tool.
 Library Security Pedestal 3 Clear   52/63  Revision 0.9  April 2009 6 Operation 6.1  Theory of Operation The RF motherboard in the electronics unit produces radio frequency (RF) electromagnetic signals that are transmitted via the antennas in each pedestal. Each antenna transmits for a short period, receives for a short period, and is inactive for the remainder of the time.  6.2  Starting the System There is no ON/OFF switch. The system operates when mains power is applied plugging in the IEC plug into the Wall mounted plug. 6.3  Normal Operation No  operating  procedures  are  required.  The  system  continues  to  operate  as  long  as  power  is supplied.  6.4  Shutdown Once the system is set up and running, we recommend that all pedestals remain turned on at all times.
 April 2009  Revision 0.9  53/63 7 Maintenance 7.1  Servicing the Pedestals No regular  servicing or  maintenance is  required,  except  for keeping  the covers  clean, and occasionally checking the integrity of the cover seals.  It  is  recommended  that  the  pedestal  unit  be  inspected  at  least  once  per  year  by  an  approved TAGSYS technical representative. Refer to section 1.2 “Care and Maintenance” for general maintenance information. 7.2  Servicing the Electronics Unit - Fuse characteristics:   F1 on AC mains: Schurter FST, 5X20mm, Time-Lag T, H, 250VAC, 500mA   F2 on DC supply: Schurter SPT,  5X20mm, Time-Lag T, H,  250VAC/300VDC, 2A  - How to change them: Fuses are located behind the plastic cover located at the bottom of the L-SP3 pedestal. 1.  Unscrew the 4 screws holding the plastic cover on sensors and counter display side. 2.  Unscrew the fingertip head fuse and replace the tripped fuse with the specified replacement one. Only use the specified UR listed 5x20mm fuses from Schurter for replacement (please see figure below).  Figure 29: Mains Fuses Location and Ratings
 Library Security Pedestal 3 Clear   54/63  Revision 0.9  April 2009 How to change them:    WARNING: Beware of Hazardous AC mains 110/230V Voltage! Make  sure  there  is  no  power  supply  before  carrying  on  maintenance operation. To do so, the micro circuit-breaker must be opened and the Main Power Supply Cord Unplugged from the Wall Socket.
 April 2009  Revision 0.9  55/63 8 Troubleshooting The following table lists the most common problems and describes their solutions.  Table 5: Troubleshooting Table Fault  Possible Causes  Solution  8.1  Sources of Interference  The following devices may cause interference with EAS systems if they are close to the pedestals:    TAGSYS RFID tag readers and programming devices   computer monitors or screens (cathode ray tubes)   radio transmitters   short-wave radios    high power music systems with D-class amplifiers   some industrial vacuum cleaners   high-frequency fluorescent lights (if very close to pedestals)   neon or halogen lights such as advertising signs   equipment using switch mode power supplies Differential or micro circuit breakers Check  the  differential  and micro  circuit  breaker status  System fuse  Replace fuse. No power Cabling fault. Power cable fault Check  cabling  and connections. Replace  any  suspected faulty cables. Alarms  missed  (TAGSYS RFID tags with theft bit ON not triggering alarms). Tuning fault.  Check antenna tuning. Tuning fault.  Check antenna tuning.  False  alarms  (TAGSYS RFID  tags  with  theft  bit OFF trigger alarms). Nearby  devices  are interfering  with  the pedestals.  (Refer  also  to section 8.1) Switch  off  all  or  some  of the  suspicious  nearby devices  and  check  if  the EAS  detection performance changes. (If it does,  check  for  a  power problem with the pedestal.)   CAUTION:  These  distances  are  subject  to  site  variables.  Distance  may be smaller under some conditions. Metal frames on furniture and fixture items  may  interfere  with  the  EAS  system  if  they  are  too  close.  This  is because energy from the antenna can couple into the metallic frame and be transmitted to TAGSYS RFID tags and antennas several meters away.
 Library Security Pedestal 3 Clear   56/63  Revision 0.9  April 2009   data or power cables within 400 mm   illuminated exit signs generating noise between 80 and 100 kHz    digital phone lines (wideband noise) within 200 mm
 April 2009  Revision 0.9  57/63 9 Technical Specifications 9.1  Mechanical Data Parameter  Value  9.2  Electrical Data Parameter  Value 9.3  LSP3 Clear Mechanical Drawings  Figure 30: Mechanical Dimensions of Pedestal Base Fixing Plate    Weight  Pedestal: 24 kg (48 lb) Pedestal dimensions (H x W x D)  Approx.  1870  mm x  550 mm x 45 mm (73  x 22 x 2 in) excluding base plate.  Connection for pedestal  IEC Supply Power Cord and Ethernet Cable Power supply   100/240 Volts AC, 0.5 A, 50/60 Hz Power consumption  25 W Conformity  CE, EN 60950-1, EN 50364 Microchip compatibility  TAGSYS  C370  (NXP  SLI),  C370-L  (NXP  SLI-L),  Tag-it ™HFI  (Texas  Instruments),  ISO  15693  supporting  AFI and  read  multiple  block  command:  LRI-2K  &  EM4233 for example Operating temperature     0 to 40 °C (32 to 104 °F) Storage temperature  -20 to 60 °C (-4 to 140 °F) Fuse on AC mains  Schurter FST, 5X20mm,Time-Lag T, H, 250VAC, 500mA Fuse on DC supply   Schurter SPT,  5X20mm, Time-Lag T, H,  300VDC, 2A
 Library Security Pedestal 3 Clear   58/63  Revision 0.9  April 2009  Figure 31: Outer Dimensions of LSP3 Clear Panel
 April 2009  Revision 0.9  59/63 10  Performance Test 10.1  Test Conditions   Distance between each pedestal not greater than the maximum recommended distance of 915 mm (3 ft.).    All tags used must have the theft bit set. Use of reference tag (Antenna Tuning Kit Test Card) is strongly recommended for repeatable results.   Testing to be carried out at walking pace (maximum of 1 meter/second).   Metal, conductive materials, human hands or body must not shield tags.   All  books  must  have  tags  inserted  according  to  the  4  positions;  20-mm  offset  grid recommendation.   Minimum thickness of books should be 16 mm   Each EAS system shall be installed, commissioned, tuned and operated according to TAGSYS instructions. 10.2  Test Procedure 1.  Divide the gate into  15 test  zones as shown. Tip:  Use masking tape to temporarily mark the floor and pedestals. 2.  Using  the  locked  reference  tag(s),  walk  through  the gate  positioning  the tag  in  the center  of each zone. (Start at test zone 1 and sequentially test each zone in turn) 3.  If either or both pedestals sound an alarm, indicate the zone box with a check mark. If neither sounds an alarm, indicate with a cross. 4.  Repeat the test with the tag in three orientations for each zone. (Vertical, Horizontal & Facing positions)  5.  Mark the random tests with a check mark or cross inside a triangle in the appropriate test zone. Figure 32: Tag Orientation Horizontal  Vertical  Facing  Random   Figure 33: Example Additional random test Detected Detected Not detected  Detected  X Zone 13  
 Library Security Pedestal 3 Clear   60/63  Revision 0.9  April 2009   L-SP3 EAS Performance Test Library / Facility installed: _______________________________Location of Pedestals: _______________________________Specific installation notes: _______________________________Figure 34: Test Chart   Number of Tags used:     Alarm lights working OK (Y/N)     Serial number(s) of reference Tag(s):     Buzzers functioning OK (Y/N)        Test Result   % Test comments:               Tested By: Name:     Company:      Signature:     Date   Width mm. 1320 mm.920 mm.520 mm.Floor LevelPedestal BS/N:Software Version:Zone 1Zone 6Zone 11 Zone 15Zone 5Zone 10183mm. 366 mm. 549 mm. 732 mm.Pedestal AS/N:Software Version:Aera with no item detection  0  100  200 300 400 500 600 700 800 850 Reader
 April 2009  Revision 0.9  61/63 11  Warranty Conditions TAGSYS warrants that its L-SP3 shall comply with the functional specifications set forth herein for a period of one year from the date of delivery to the Buyer. This warranty is valid for the original Buyer of the Product and is not assignable or transferable to any other party. TAGSYS cannot  be responsible in  any way for, and disclaims any liability in connection  with the operation or performance of:   Any product in which the Product is incorporated;   Any equipment  not supplied by TAGSYS which  is attached to or used  in connection  with the Product; or,   The Product with any equipment. This warranty only applies to the Product and excludes all other equipment. Optimal  operation  and  performance  of  the  Product  are  obtained  by  using  TAGSYS’  readers,  by applying  TAGSYS  installation  guidelines  and  by  having  your  installation  reviewed  by  a  CIT (Certified Integrator by TAGSYS) technical consultant. The TAGSYS warranty does not cover the installation, maintenance or service of the Product and is strictly limited to the replacement of Products considered as defective by TAGSYS and returned according to the return procedure defined below; in such case, TAGSYS will, at TAGSYS’ option, either replace every defective Product  by one new Product or  refund the purchase price paid by Buyer to TAGSYS for the defective Product. 11.1  Warranty Exclusions  The following conditions are not covered under the warranty:   Defects  or  damages  resulting  from  storage  of  the  Product  under  conditions  that  do  not comply with TAGSYS specifications or normal usage.   Defects  or  damages  resulting  from  use  of  the  Product  in  abnormal  conditions  (abnormal conditions  being  defined  as  any  conditions  exceeding  the  ones  stated  in  the  product specifications).   Defects or damages from misuse, accident or neglect.   Defects from improper testing, operation, maintenance or installation.   Defects  from  alteration,  modification  except  modifications  or  adjustments  specifically described in this Product reference guide, adjustment or repair, or any attempt to do any of the foregoing, by anyone other than TAGSYS.   Any action on the product that prevents TAGSYS to perform an inspection and test of the Product in case of a warranty claim.   Tampering with or abuse of the Product.   Any use or incorporation by the Buyer or a third party of TAGSYS’ Product into life saving or  life  support  devices  or  systems, or  any related  products; TAGSYS expressly  excludes any liability for such use.
 Library Security Pedestal 3 Clear   62/63  Revision 0.9  April 2009 11.2  General Provisions This warranty sets forth the full extent of TAGSYS responsibility regarding the Product. In any event, TAGSYS warranty is strictly limited to (at TAGSYS’ sole option) the replacement, the repair or refund of the Products purchase price to TAGSYS, of Products considered as defective by TAGSYS. The  remedy  provided  above  is  in  lieu  and  to  the  exclusion  of  all  other  remedies,  obligations  or liabilities on the part of TAGSYS for damages, whether in contract, tort or otherwise, and including but  not  limited  to,  damages  for  any  defects  in  the  Products  or  for  any  injury,  damage,  or  loss resulting  from  such  defects  or  from  any  work  done  in  connection  therewith  or  for  consequential loss,  whether  based  upon  lost  goodwill,  lost  resale  profits,  impairment  of  other  goods  or  arising from claims by third parties or otherwise. TAGSYS disclaims any explicit warranty not provided herein and any implied warranty, guaranty or representation  as  to  performance,  quality  and  absence  of  hidden  defects,  and  any  remedy  for breach of contract, which but for this provision, might arise by implication, operation of law, custom of  trade  or  course  of  dealing,  including  implied  warranties  of  merchantability  and  fitness  for  a particular purpose. 11.3  How to Return Defective Products The Buyer shall notify TAGSYS of the defects within 15 working days after the defects are discovered. Defective  Products  must  be  returned  to  TAGSYS  after  assignment  by  a  TAGSYS  Quality Department representative of an RMA (Return Material Authorization) number. No Products shall be  returned  without  their  proof  of  purchase  and  without  the  acceptance  number  relating  to  the return procedure. All Products must be returned in their original packaging. All  Products  shall  be  returned  with  a  report  from  the  Buyer  stating  the  complete  details  of  the alleged defect. Call +33 4 91 27 57 36 for return authorization and shipping address. If returned Products prove to be non-defective, a charge will be applied to cover TAGSYS’ analysis cost and shipping costs. If  the  warranty  does  not  apply  for  returned  Products  (due  to  age,  or  application  of  a  warranty exclusion clause), a quote for replacement will be issued, and no replacement will be granted until a valid purchase order is received. If no purchase order is received within 30 days after the date of TAGSYS quote, TAGSYS will return the products and charge the analysis cost and shipping costs. All replaced Products shall become the property of TAGSYS. The  Product  Return  Form  is  included  on  the  following  page.  This  form  should  accompany  any product you need to return to TAGSYS for analysis in the event of a problem.      In  all  cases,  specific  warranty  conditions  as  described  in  the  sales contract will always prevail.
 April 2009  Revision 0.9  63/63       Product Return Form To inform TAGSYS of this return, please email it to RMA@tagsysrfid.com Address to ship the product with this document attached:  TAGSYS QUALITY DEPARTMENT 180, chemin de Saint Lambert 13821 La Penne sur Huveaune France To inform TAGSYS of this return, please also fax it to your Customer Service Representative +33 4 91 27 57 01 Return Procedure The product returned will go through stringent quality controls. A final analysis report will be sent to you as soon as possible. Please contact your Quality Service representative for further details at  +33 4 91 27 57 00  Customer Profile: Company:   ………………………………….. Address:      …………………………………………………………… …………………………………………………………… City & State:  ………………………………….. Zip Code:  ………………………………….. Country:  …………………………………...   Contact Name:  …………………………………. Contact e-mail:   …………………………………. Contact Phone:  …………………………………. Contact Fax:  …………………………………. Order identification: Product Name:  ………………………………….. Order Number (OEF):   Invoice Number:  …………………………………. Return Quantity:   …………………………………. Parcel Pick up: Length:   .…………………………………..  Height: …………………………………… Width:     Weight: ………………………………….. Address  to collect the parcel: ……………………………………………………………………………………………………………………………... ……………………………………………………………………………………………………………………………... ……………………………………………………………………………………………………………………………... ……………………………………………………………………………………………………………………………... Contact: ……………………………………………Phone:   ……………………………………………. Reason for return: ……………………………………………………………………………………………………………………….. ……………………………………………………………………………………………………………………………. …………………………………………………………………………………………………………………………….

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