Tait TMBB1A Mobile Transceiver User Manual TM9300 TM9400 User s Guide

Tait Limited Mobile Transceiver TM9300 TM9400 User s Guide

Exhibit D Users Manual per 2 1033 c3

TM9300/TM9400 Mobile RadioUser’s GuideDRAFTMMB-00001-01 · Issue 1 · August 2012
2  ContentsContentsFor your safety ............................................................... 51 About this guide........................................  12Safety warnings used in this guide ...........................  12Related documentation............................................  122 Getting started ..........................................  13About your digital radio ............................................... 14Lack of static noise...................................................  14Coverage .................................................................  14About the radio controls .............................................. 15About the keypad microphone.................................  16Understanding the radio display  .................................. 17Radio display icons...................................................  17Understanding the radio indicators  .............................. 19Status indicators.......................................................  19Audible tones...........................................................  20Using function keys to access frequently used features  21Viewing the function key settings.............................  21Navigating the radio’s menus  ...................................... 22Using the Main menu...............................................  22Accessing frequently used menus.............................  22Locating a menu ......................................................  243 Basic operation ..........................................  26Turning the radio on and off  ....................................... 27Security lock on power-up feature............................  27Adjusting the speaker volume ...................................... 28Locking and unlocking the keypad ............................... 28Changing your operating mode ................................... 29Making and receiving calls ........................................... 30Conventional mode..................................................  30Trunked mode .........................................................  31Limiting call time......................................................  314 Troubleshooting ........................................  34Troubleshooting .......................................................... 35When your radio won’t turn on................................  35Identifying the radio’s audible tones.........................  36Checking the version of your radio...........................  37Removing the microphone .......................................  37General care ................................................................ 38Cleaning the radio ...................................................  38
   3Copyright and trademarksAll information contained in this document is the property of Tait Limited. All rights reserved. This document may not, in whole or in part, be copied, photocopied, reproduced, translated, stored, or reduced to any electronic medium or machine-readable form, without prior written permission from Tait Limited.The word TAIT and the TAIT logo are trademarks of Tait Limited.All trade names referenced are the service mark, trademark or registered trademark of the respective manufacturers.DisclaimerThere are no warranties extended or granted by this document. Tait Limited accepts no responsibility for damage arising from use of the information contained in the document or of the equipment and software it describes. It is the responsibility of the user to ensure that use of such information, equipment and software complies with the laws, rules and regulations of the applicable jurisdictions.Enquiries and commentsIf you have any enquiries regarding this document, or any comments, suggestions and notifications of errors, please contact your regional Tait office.Updates of manual and equipmentIn the interests of improving the performance, reliability or servicing of the equipment, Tait Limited reserves the right to update the equipment or this document or both without prior notice.Intellectual property rightsThis product may be protected by one or more patents or designs of Tait Limited together with their international equivalents, pending patent or design applications, and registered trade marks: NZ 409837, NZ 409838, NZ 508806, NZ 508807, NZ 509242, NZ 509640, NZ 509959, NZ 510496, NZ 511155, NZ 511421, NZ 516280/NZ 519742, NZ 520650/NZ 537902, NZ 521450, NZ 522236, NZ 524369, NZ 524378, NZ 524509, NZ 524537, NZ 524630, NZ 530819, NZ 534475, NZ 534692, NZ 535471, NZ 537434, NZ 546295, NZ 547713, NZ 569985, NZ 577009, NZ 579051, NZ 579364, NZ 580361, AU 2003281447, AU 2004216984, AU 2005267973, AU 11677/2008, AU 13745/2008, CN 200930004200.4, CN 200930009301.0, CN 1031871, CN 1070368, EU 000915475-0001, EU 000915475-0002, GB 2386010, GB 23865476, GB 2413249, GB 2413445, US 5745840, US 7411461, US 7649893, US 10/523952, US 10/546696, US 10/546697, US 10/547964, US 10/597339, US 11/572700, US 29/306491, US 61/218015, US 61/236663, US 61/238769, US 61/251372.
4 This product may also be made under license under one or more of the following U.S. Patents: 4,590,473 4,636,791 4,716,407 4,972,460 5,146,497 5,148,482 5,164,986 5,185,795 5,185,796 5,271,017 5,377,229 5,502,767. The AMBE+2™ voice coding Technology embodied in this product is protected by intellectual property rights including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc. This voice coding Technology is licensed solely for use within this Communications Equipment. The user of this Technology is explicitly prohibited from attempting to decompile, reverse engineer, or disassemble the Object Code, or in any other way convert the Object Code into a human-readable form. Protected by U.S. Patents 5,870,405 5,826,222 5,754,974 5,701,390 5,715,365 5,649,050 5,630,011 5,581,656 5,517,511 5,491,772 5,247,579 5,226,084 and 5,195,166.Environmental responsibilitiesTait Limited is an environmentally responsible company which supports waste minimization, material recovery and restrictions in the use of hazardous materials. The European Union’s Waste Electrical and Electronic Equipment (WEEE) Directive requires that this product be disposed of separately from the general waste stream when its service life is over. For more information about how to dispose of your unwanted Tait product, visit the Tait WEEE website at www.taitradio.com/weee. Please be environmentally responsible and dispose through the original supplier, or contact Tait Limited.Tait Limited also complies with the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) Directive in the European Union.In China, we comply with the Measures for Administration of the Pollution Control of Electronic Information Products. We will comply with environmental requirements in other markets as they are introduced.
 For your safety  5For your safetyBefore using your radio, please read the following important safety and compliance information.Radio frequency exposure informationFor your own safety and to ensure you comply with the Federal Communication Commission’s (FCC) radio frequency (RF) exposure guidelines, please read the following information before using this radio.Using this radioYou should use this radio only for work-related purposes (it is not authorized for any other use) and if you are fully aware of, and can exercise control over, your exposure to RF energy. To prevent exceeding FCC RF exposure limits, you must control the amount and duration of RF that you and other people are exposed to.It is also important that you:■Do not remove the RF Exposure label from the radio.■Ensure this RF exposure information accompanies the radio when it is transferred to other users.■Do not use the radio if you do not adhere to the guidelines on controlling your exposure to RF.Controlling your exposure to RF energyThis radio emits radio frequency (RF) energy or radio waves primarily when calls are made. RF is a form of electromagnetic energy (as is sunlight), and there are recommended levels of maximum RF exposure.To control your exposure to RF, and comply with the RSS-210 Industry Canada maximum exposure limits for occupational/controlled environments, follow these guidelines:
6  For your safety■Do not talk (transmit) on the radio more than the rated transmit duty cycle. This is important because the radio radiates more energy when it is transmitting than when it is receiving.■While you are transmitting (talking or sending data) on the radio, you must ensure that there is always a distance of 35 inches (0.9 m) between people and the antenna. This is the minimum safe distance. For 110 W mobiles, the minimum safe distance is 44 inches (1.1 m).■Use the radio only with Tait-approved antennas and attachments, and make only authorized modifications to the antenna otherwise you could damage the radio and violate FCC regulations.For more information on what RF energy is and how to control your exposure to it, visit the FCC website at www.fcc.gov/oet/rfsafety/rf-faqs.html.RSS-210 Industry Canada warning statementThe installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit an RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from the Health Canada’s website  http://www.hc-sc.gc.ca.Compliance with RF energy exposure standardsThis two-way radio complies with these RF energy exposure standards and guidelines:■United States Federal Communications Commission, Code of Federal Regulations; 47 CFR §§ 1.1307, 1.1310, and 2.1091. ■American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95.1-1992.■Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition.
 For your safety  7This radio complies with the IEEE and ICNIRP exposure limits for occupational/controlled RF exposure environments at operating duty factors of up to 50% talk to 50% listen.Radio frequency emissions limits in the USAPart 15 of the FCC Rules imposes RF emission limits on receivers.This radio complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference.Frequency band reserved for distress beaconsFrequency band 406 to 406.1 MHz is reserved for use by distress beacons. Transmissions should not be made within this frequency band.Health, safety and electromagnetic compatibility in EuropeIn the European Community, radio and telecommunications equipment is regulated by Directive 1999/5/EC, also known as the Radio and Telecommunications Terminal Equipment (R&TTE) directive. The requirements of this directive include protection of health and safety of users, as well as electromagnetic compatibility.Intended purpose of productThis product is an FM radio transceiver. It is intended for radiocommunication in the Private Mobile Radio (PMR) or Public Access Mobile Radio (PAMR) services, to be used in all member states of the European Union (EU) and states within the European Economic Area (EEA).
8  For your safetyRestrictionsThis product can be programmed to transmit on frequencies that are not harmonized throughout the EU/EEA, and will require a licence to operate in each member state.This product can be programmed for frequencies or emissions that may make its use illegal. Where applicable, a license must be obtained before this product is used. All license requirements must be observed. Limitations may apply to transmitter power, operating frequency, channel spacing, and emission.Declaration of conformityBrief Declarations of Conformity appear on page 2 of this booklet. To download the formal declaration of conformity, go to http://eudocs.taitradio.com/.A signed and dated paper copy of the declaration of conformity can be obtained from Tait Communications.Interference with electronic devicesSome electronic devices may be prone to malfunction due to the lack of protection from RF energy that is present when your radio is transmitting.Examples of electronic devices that may be affected by RF energy are:■aircraft electronic systems■vehicular electronic systems such as fuel injection, anti-skid brakes, and cruise control■medical devices such as hearing aids and pacemakers■medical equipment in hospitals or health care facilities.Switch off the radio before boarding an aircraft. Using your radio while in the air is not permitted.
 For your safety  9Consult the manufacturer (or its representative) of any such electronic devices to determine whether electronic circuits in those devices will perform normally when the radio is transmitting.If you have a pacemaker, immediately turn off the radio if you suspect it is interfering with the pacemaker.If there is interference between your hearing aid and the radio, please discuss an alternative solution with the hearing aid manufacturer.Potentially explosive atmospheres and blasting areasWarning Turn off the radio before approaching blasting caps, a blasting area, or any area where you are instructed to turn off a two-way radio. Obey all signs and instructions. Interference with blasting operations could cause serious injury or death.Radio installation and operation in vehiclesWarning Keep the radio away from airbags and airbag deployment areas. Do not install, charge, or place a radio near such areas. An activated airbag can propel a portable radio with sufficient force to cause serious injury to vehicle occupants. An airbag may not perform to specification if obstructed by a radio. Warning To avoid damage to existing wiring, airbags, fuel tanks, fuel and brake lines, or battery cables, refer to the installation guide for the radio, and to the vehicle manufacturer’s manual, before installing electronic equipment in the vehicle.Using a handheld microphone or a radio while driving a vehicle may violate the laws and legislation that apply in your country or state. Please check the vehicle regulations in your area.
10  For your safetyRadio protection when charging the vehicle batteryAlways remove the fuses from the radio power cable before charging the vehicle battery, connecting a second battery, or using power from another vehicle (e.g. when jump-starting the vehicle).Electromagnetic compatibility in European vehiclesIn the European Community, radio equipment fitted to automotive vehicles is regulated by Directive 72/245/EEC and its amendments. The requirements of this directive cover the electromagnetic compatibility of electrical or electronic equipment fitted to automotive vehicles.To meet the requirements of Directive 72/245/EEC and its amendments, installation of this product in a vehicle must be performed according to the instructions provided by the vehicle manufacturerNotice   Failure to install the product correctly may void the vehicle’s type-approval. The owner could be held responsible for any damage resulting from vehicle failure that can be attributed to RF energy interfering with the vehicle systems.Unapproved modifications or changes to radioThe radio is designed to satisfy the applicable compliance regulations. Do not make modifications or changes to the radio that are not expressly approved by Tait Limited. Failure to do so could invalidate compliance requirements and void the user’s authority to operate the radio.
 For your safety  11High radio surface temperaturesWarning The bottom surface of the radio and the heatsink fins can become hot during prolonged operation. Do not touch these parts of the radio.EN 60950 requirements (25 watt mobiles)This radio complies with the European Union standard EN 60950 when operated up to the rated 33% duty cycle of two minutes transmit and four minutes receive, and with ambient temperatures of 30 °C or lower.Warning   Operation outside these limits may cause the external temperature of the radio to rise higher than this standard permits.110 watt mobilesDo not place objects on the radio. The heatsink needs a clearance of at least one inch (2.5 cm) and a free flow of air.
12  About this guide1 About this guideThis user’s guide provides information about TM9300 and TM9400 mobile radios. If your radio does not operate as you expect, contact your radio provider for assistance.Safety warnings used in this guideWithin this user’s guide, the following warnings are used to alert you to important safety information:Warning This alert is used when there is a hazardous situation which, if not avoided, could result in death or serious injury.Caution This alert is used when there is a hazardous situation which, if not avoided, could result in minor or moderate injury.Notice This alert is used to highlight information that is required to ensure procedures are performed correctly. Incorrectly performed procedures could result in equipment damage or malfunction.This icon is used to draw your attention to information that may improve your understanding of the equipment or procedure.Related documentationThe following documentation is also available for your Tait radio, which you can access from the Tait Technical Support website (http://support.taitradio.com):■Safety and Compliance Information—supplied with each radio. (The same information is included in this user’s guide.)■Installation Guide—covers installing the TM9300/TM9400 mobile radios, microphones, antennas, emergency switches, and external alert devices.■Accessory installation instructions—may be supplied with an accessory.
 Getting started  132 Getting startedThis section describes your radio’s controls and indicators.This section covers:■About your digital radio■About the radio controls■Understanding the radio display■Understanding the radio indicators■Using function keys to access frequently used features■Navigating the radio’s menus■Locating a menu
14  Getting startedAbout your digital radioYour digital radio may have some channels programmed as either analog or dual mode. Dual mode channels are able to receive both digital and analog calls.You may notice differences between your radio’s analog and digital channels in terms of:■static noise in low signal areas, and■radio coverage in marginal reception areas.Lack of static noiseOn digital channels there is no static noise, even in low signal areas. This lack of static is because your digital radio removes the ‘noise’ from the call, so that you hear only clear voice.CoverageWith analog channels, the background noise in a call gets progressively worse when you are in fringe areas or even slightly outside normal coverage areas. With digital channels, a call remains clear and then drops off quickly at the border of a coverage area. The reason for this is that a digital call is either received or it isn't.
 Getting started  15About the radio controlsThe radio controls are the PTT key, volume control, on / off key, scroll keys, selection keys and function keys. Some keys have functions assigned to both short and long key presses:■a short key press is less than one second, and ■a long key press is more than one second.The radio controls and their functions are described in the following sections.scroll keyson/off keyvolume controlmicrophone socketPTT key (press-to-talk)red display speakergreenorangemicrophone radio status LEDsfunction keys 1 to 4left selection key right selection keyName FunctionPTT key Press and hold to transmit and release to listenVolume control Rotate to change the speaker volumeOn/off key Turn the radio on or off with a long pressLeft and right  selection keysAction determined by the text above the selection keyScroll keys Scroll up and down through a list of menu options, scroll left and right in messages, orselect the Quick Access menuEmergency key Activates emergency modeFunction keys Programmed for frequently used options
16  Getting startedAbout the keypad microphoneYour radio may have a keypad microphone installed. The keypad microphone has a PTT key as well as alphanumeric keys, two scroll keys, and left and right selection keys. The PTT key, the scroll keys and the selection keys all work in the same way as those on the radio control head (see “About the radio controls” on page 15).PTT key (press-to-talk)microphoneleft selection keyscroll keysalphanumeric keysright selection key
 Getting started  17Understanding the radio displayThe messages and icons you see on your radio display depend on the mode in which your radio is operating and the way it is programmed.Radio display iconsThese are some of the icons you may see on your radio display:Icon MeaningScanning: your radio is monitoring a group of channels or talkgroups for activityScanning: your radio is monitoring a group of channels or talkgroups for activity, and the currently selected channel or talkgroup is a member of the scan groupExternal alert: external alert is turned onSilent operation: your radio’s audible tones have been turned offLow-power transmit: your radio is set to transmit on low powerTransmit: your radio is transmittingHeadset connected: there is a wireless headset connected to your radioFlashing: your radio is attempting to connect to a headset, or the headset connection has been lostScrambler: the voice-inversion scrambler is turned onZone: this letter represents the zone in which your radio is operating, where A is zone 1, Z is zone 26 (for example, K represents zone 11)Signal strength indicator: the more bars, the stronger the signal being received by the radioScrolling: you can use   or   to move through a list, or access a Quick Reference menu
18  Getting startedConventional mode iconsMonitor or squelch override: monitor or squelch override is turned onRepeater talkaround: your radio is operating in repeater talkaround mode, or you are on a simplex channelTrunked mode iconsCall queuing: call queuing is turned onCall queuing: there are calls in the call queueService: your radio is operating on a DMR or MPT trunked networkFlashing: your radio is attempting to access a trunked networkTrunking: your radio has established a call and you are now able to speak to the other partyIcon Meaning
 Getting started  19Understanding the radio indicatorsThe status LED indicators and the radio’s audible tones—together with the radio display—all combine to give you information about the state of your radio.The most common way the indicators work is described in the following sections.Notice The way these indicators behave may be affected by the way your radio is programmed.Status indicatorsredgreenorangestatus  LEDsColor MeaningRed  (transmit)Glowing: your radio is transmittingFlashing: your transmit timer is about to expireGreen  (receive)Glowing: the current channel is busyFlashing: you have received a call or monitor is activeorange  (scanning)Glowing: your radio is scanning a group of channels for activityFlashing: your radio has detected activity on a channel, and has halted on this channel
20  Getting startedAudible tonesThe radio uses audible tones to alert you to its status:■Radio controls and keypress tones—the tones and beeps you hear when you press your radio’s keys or use the controls.■Incoming call tone—when the radio is receiving a call.Notice If quiet or silent mode is turned on, you will not hear any alert tones.Some of the more common audible tones are described below:Tone MeaningOne short beep ■Valid keypress: the action you have attempted is permitted■Function activated: a function has been turned on (using either the Main menu or a function key)One long, low-pitched beep■Invalid keypress: the action you have attempted is not permitted■Transmission inhibited: you have attempted to transmit, but for some reason you cannot make a call at this timeOne short, low-pitched beepFunction deactivated: a function has been turned off (using either the Main menu or a function key)Two short beeps Radio turned on: the radio is powered on and ready to use
 Getting started  21Using function keys to access frequently used featuresThe function keys provide access to some of the features you use most often. These features are assigned to the function keys when the radio is programmed. Some keys may have a feature associated with both a short key press and a long key press.Viewing the function key settingsUse the Main menu to check the features assigned to your radio’s function keys:1Press Menu and select Radio settings > Radio info > Key settings.2In the Key Settings menu, scroll through the list of function keys.3Press Select to view details of the function associated with a particular function key.The example shown is for a function key programmed to turn backlighting on and off.4Press the left or right selection key to return to the menu.Zone 11Channel 12Talkgr Menu function keys Backlighting toggleOKBack
22  Getting startedNavigating the radio’s menusYour radio has a number of menus, each containing lists or submenus. The menus available depend on the way your radio is programmed.Using the Main menuTo access the Main menu, press the right selection key whenever Menu appears above it. Use the scroll keys to move through the menu list.When the menu you want is highlighted, press Select to open the menu you have chosen.Tip: To quickly exit the menu system, press and hold the left selection key when the word Cancel or Back appears above it.Accessing frequently used menusDepending on how your radio is programmed, you may have two different Quick Access menus. One Quick Access menu is displayed when you press a scroll key, and the other when you press the left selection key. These give you easy access to the menus you use most often.Channel 12Zone 11MenuSelectBackMain menu Zones  Address book
 Getting started  23Using the scroll key Quick Access menuThere are two ways to use this Quick Access menu:■Use the scroll keys to scroll through a list of zones or channels.■Press the scroll keys and the Quick Access menu appears.In this example, the Channels menu is the Quick Access menu. Use the scroll keys to go directly to the Channels menu.The Channels menu, with a list of your available channels, is now displayed.Using the left selection key Quick Access menuThe text above the left selection key corresponds to the Quick Access menu, for example, Zones.To use this Quick Access menu:■Press the left selection key and the associated menu appears.MenuChannel 12Zone 11Channels Channel 1  Channel 2SelectCancelChannel 12Zone 11MenuZones
24  Getting startedLocating a menuThe following diagrams shows the menus and submenus that may be programmed for your radio, in either conventional or trunked mode.  Main menu (conventional mode)ChannelsZonesAddress bookLocal callsSet statusDial radio callDial patch callRadio settingsFunctionsScramblerLock radioLow power txMonitorSquelch o’rideVOXVOX sensitivityRepeaterTalkaroundCall settingsIgnore 2-toneAlert settingsExternal alertIndicator levelKeypress tonesQuiet operationSilent operationDisplay settingsBacklight levelBacklightingContrast adjustRSSIRadio infoKey settingsMulti head infoVersion infoCustomer infoSerial number Radio updatesUpdate nowUndo last updateAdvanced servicesProgram groupsSet scan keyGPS infoChange mode
 Getting started  25Main menu (trunked mode)Preset callsSet zoneSet workgroupGo to homegroupScanningSendStatusText message     Preset message     Edit message     New messageDispatcher callBroadcast call     Send group     Send to preset     Send to dialedConference call     Send group     Send to preset     Send to dialedPriority call     Send dispatcher     Send to preset     Send to dialedEmergency call     Send dispatcher     Send to preset     Send to dialedGroup selectEdit groupsSet homegroupSubscribe allUnsubscribe allRadio settingsFunctionsScramblerLock radioVOXVOX sensitivityCall settingsCall queuingDo not disturbAlert settingsExternal alertIndicator levelKeypress tonesQuiet operationSilent operationDisplay settingsBacklight levelBacklightingContrast adjustChannel displayRSSIRadio infoTrunked identityKey settingsMulti head infoVersion infoCustomer infoSerial numberRadio updatesUpdate nowUndo last updateCall groupsGPS infoChange networkChange modeDiagnostics
26  Basic operation3 Basic operationThis section describes the basic operation of your radio.This section covers:■Turning the radio on and off■Adjusting the speaker volume■Locking and unlocking the keypad■Changing your operating mode■Making and receiving calls
 Basic operation  27Turning the radio on and offLong press the on/off key to turn the radio either on or off. When the radio is first turned on, the red, green, and orange LEDs flash briefly, and the radio gives two short beeps. A brief message may appear on the display.Security lock on power-up featureYour radio may be automatically locked each time it is powered-up. If the message Enter PIN appears in the display, enter your assigned PIN (personal identification number). See “Unlocking the radio”.Locking the radio1Press Menu and select Radio settings > Functions > Lock radio. (Depending on how your radio is programmed, you may be able to press a function key to turn radio lock on and off.)2Scroll to either On or Off and press Select. (The current setting is highlighted.)The radio is now locked and the message Enter PIN appears in the display.Unlocking the radio■To unlock your radio, use the unlock sequence you have been given. (This is a pre-programmed sequence of four keys.)The radio remains locked until the correct sequence of keys is pressed. If you forget the unlock sequence or you do not know it, contact your radio provider for assistance.volume controlon/off key
28  Basic operationAdjusting the speaker volumeRotate the power/volume control clockwise to increase the speaker volume and counterclockwise to decrease the volume. The raised dot indicates the current volume setting.Notice The volume control also changes the volume level of the radio’s audible indicators.Locking and unlocking the keypadThe keypad lock feature prevents you from pressing a key accidentally. The number of keys that are locked depends on the way your radio is programmed.If you receive a call while the keypad is locked, press any key to answer.To lock the keypad:■Press and hold the right selection key for about one second.The message Keypad locked briefly appears in the display, and Unlock appears above the left selection key, in place of Menu.When any of the locked keys are pressed, the message Keypad lock active appears.To unlock the keypad:■Press and hold the right selection key for about one second.
 Basic operation  29Changing your operating modeThe way your radio performs basic functions, such as sending and receiving calls, depends on the operating mode of your network. The two operating modes that are available on your radio are:■conventional mode, and■trunked mode.To change your operating mode:1Press Menu and select Change mode. (Depending on how your radio is programmed, you may be able to press a function key to change mode.)2Select Yes to confirm your selection, and your radio now shows the default display for either conventional of trunked mode.
30  Basic operationMaking and receiving callsConventional modeMaking a call1Select the required channel or scan group.You may need to select the zone you want first, then select the channel or group from that zone.2Check that the channel is clear. If the green LED is glowing, the channel is busy and you may not be able to transmit.3Once the channel is clear (the green LED is off), lift the microphone off the microphone clip.4Hold the microphone about 2 inches (5cm) from your mouth.5Press and hold the PTT key to transmit.6Speak clearly into the microphone and release the PTT key when you have finished talking.While you are transmitting, the red LED glows and the transmit icon appears in the display.Receiving a callWhen there is valid activity on your radio’s currently selected channel or group, the radio then unmutes and you can hear the call. If the incoming call contains special signalling that matches the signalling programmed for your radio, the green LED flashes and your radio may give a ringing tone.
 Basic operation  31Trunked modeMaking a call1Select a preset call from your list of preset calls, and select Send. Alternatively, you may be able to dial the call using your keypad microphone.While the call is being set up, you can select Clear to cancel the call.2Once the called party answers, lift the microphone off the microphone clip.3Hold the microphone about 2 inches (5cm) from your mouth.4Press and hold the PTT key to transmit.5Speak clearly into the microphone and release the PTT key when you have finished talking.While you are transmitting, the red LED glows and the transmit icon appears in the display.Receiving a callWhen you receive a call, your radio displays the caller’s identity and either automatically accepts the call, or waits for you to accept the call.Once the GO symbol appears, you can proceed with the call.Limiting call timeYour radio may limit the amount of time you can talk (transmit) continuously. This is known as the ‘transmit timer’ or ‘time-out timer’ and allows other radio users to make calls on that channel.The radio warns you before the transmit timer expires by beeping three times. The red status LED flashes and the message Transmit timeout imminent appears in the display.
34  Troubleshooting4 TroubleshootingThis section describes troubleshooting procedures and basic maintenance.This section covers:■Troubleshooting■When your radio won’t turn on■Checking the version of your radio■Removing the microphone■General care■Cleaning the radio
 Troubleshooting  35About troubleshootingIf you are experiencing difficulty operating your radio, you may find the following sections helpful. Consult your radio provider for assistance, if necessary.When your radio won’t turn onIf the red, green and orange LEDs on the control head do not light up when the radio is turned on, it is probable that power is not reaching the radio. Check the following:■Is the power connector firmly plugged into the rear of the radio?■Are the in-line fuses in good condition?■Is the power cable securely connected to the vehicle battery or power supply?If all appears to be in order, but your radio still fails to operate properly, contact your radio provider for further assistance.
36  TroubleshootingIdentifying the radio’s audible tonesThe radio’s audible tones can help you identify a potential problem: Audible tone MeaningOne short, high-pitched beepThe radio has been made inoperable (‘stunned’ or ‘inhibited’) by your service provider.Two short beeps The radio has been made operable (‘revived’ or ‘uninhibited’) by your service provider.Two low-pitched beepsThe radio’s temperature is high. (The radio will continue to operate.)Two high-pitched beepsThe radio’s temperature is in the very high range and all calls will now be at low power. If the radio’s temperature rises above this range, calls will be inhibited. Turn off the radio and allow it to cool down.Continuous low-pitched toneRadio system error: a system error has occurred and the radio may be inoperable. COntact your radio provider.
 Troubleshooting  37Checking the version of your radioYour radio provider may ask you for the hardware and firmware version of your radio, for troubleshooting purposes.Using the Main menu1Press Menu and select Radio info > Version info.2Scroll to the version information you want to view and press Select.Using the PTT key■Hold down the PTT key and turn on the radio.The firmware and hardware versions, and your radio’s frequency band is briefly displayed.Removing the microphoneNotice For information on installing or removing your radio from a vehicle, refer to the TM9300/TM9400 Installation Guide.1Using your thumb or forefinger, lift up one of the corners of the microphone grommet and firmly (but gently) pull that corner until the seal comes away from the cavity.Caution Remove the grommet carefully as it serves two important functions. Firstly, it prevents damage to the microphone socket due to movement of the microphone cord, and secondly, it ensures that the control head is sealed against water, dust, and other environmental hazards.2Repeat to expose another corner.3Pull the exposed corners back and slide the grommet up the cable to reveal the microphone plug.4Remove the plug from the microphone socket.microphone grommet
38  TroubleshootingGeneral careYour radio requires no regular maintenance other than ensuring that all the cables and connections are secure, and that no damage has occurred to the antenna or wiring.To prevent permanent damage to the radio cover, do not allow the radio to come into contact with detergents, alcohol, aerosol sprays or petroleum-based products.Cleaning the radioIf you need to clean the radio cover, use a cloth dampened with clean water. Do not immerse the radio in fluids.
 Index  39IndexAalert tones 20see also audible tonesantennasafe distance, from antenna 6audible tonesmeaning of 36types of 20Ccallspermitted length of 31care, of radio 38cleaning radio 38compliance information 5Ddigital radiocoverage 14lack of static noise 14displayicons 17distress beacons, frequency band reserved for 7documentation, related 12Eexposure, to RF 5Ffirmware version, identifying 37frequency band, reserved for distress beacons 7function key settings 21Ggreen LED 19grommetfunctions of 37removing 37Hhardware version, identifying 37Iincoming call tone. See audible tonesinvalid keypress beep 20Kkey presslong and short, explained 15keypad microphone 16keypressinvalid 20tones. See audible tones.Llong key press 15MMain menuaccessing 22exiting quickly 22manuals, related 12menusaccessing 22quick access 22, 23
40  Indexmicrophoneremoving 37microphone, keypad 16monitorradio icon for 18Oon/off key 27orange LED 19Ppower up radio 27Qquick access menus 22, 23Rradiomaintenance 38turning on and off 27unlocking 27version 37radio controls 15radio frequency (RF) energycausing electronic devices to malfunction 8compliance with exposure standards 6controlling exposure to 5radio, not turning on 35red LED 19related documentation 12repeater talkaroundradio display icon for 18RF, exposure to 5Ssafetyinformation 5warnings used in user’s guide 12scrolling indicator 17short key press 15speaker volume, adjusting 28Ttime-out timer 31transmission time, limited 31transmit timer 31troubleshooting 35Uunlocking the radio 27VValid 20version information, of radio 37volume, changing 28Wwarning tones. See audible tones
 Tait Software Licence Agreement  41Tait Software Licence AgreementThis Software License Agreement ("Agreement") is between you (“Licensee”) and Tait Limited (“Tait").By using any of the Software items embedded and pre-loaded in the related Tait Designated Product, included on CD, downloaded from the Tait website, or provided in any other form, you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not install or use any of the Software. If you install or use any of the Software, that will be deemed to be acceptance of the terms of this Agreement.For good and valuable consideration, the parties agree as follows:SECTION 1 DEFINITIONS“Confidential Information” means all or any information supplied to or received by Licensee from Tait, whether before or after installation or use and whether directly or indirectly pertaining to the Software and Documentation supplied by Tait, including without limitation all information relating to the Designated Products, hardware, software; copyright, design registrations, trademarks; operations, processes, and related business affairs of Tait; and including any other goods or property supplied by Tait to Licensee pursuant to the terms of this Agreement.“Designated Products” means products provided by Tait to Licensee with which or for which the Software and Documentation is licensed for use.“Documentation” means product and software documentation that specifies technical and performance features and capabilities; user, operation, and training manuals for the Software; and all physical or electronic media upon which such information is provided.“Executable Code” means Software in a form that can be run in a computer and typically refers to machine language, which is comprised of native instructions the computer carries out in hardware. Executable code may also refer to programs written in interpreted languages that require additional software to actually execute.“Intellectual Property Rights” and “Intellectual Property” mean the following or their substantial equivalents or counterparts, recognized by or through action before any governmental authority in any jurisdiction throughout the world and including, but not limited to all rights in patents, patent applications, inventions, copyrights, trademarks, trade secrets, trade names, and other proprietary rights in or relating to the Software and Documentation; including any adaptations, corrections, de-compilations, disassemblies, emulations, enhancements fixes, modifications, translations and updates to or derivative works from, the Software or Documentation, whether made by Tait or another party, or any improvements that result from Tait processes or, provision of information services.“Licensee” means any individual or entity that has accepted the terms of this License.“Open Source Software” means software with freely obtainable source code and license for modification, or permission for free distribution.“Open Source Software License” means the terms or conditions under which the Open Source Software is licensed.“Person” means any individual, partnership, corporation, association, joint stock company, trust, joint venture, limited liability company, governmental authority, sole proprietorship, or other form of legal entity recognized by a governmental authority.“Security Vulnerability” means any flaw or weakness in system security procedures, design, implementation, or internal controls that if exercised (accidentally triggered or intentionally exploited) could result in a security breach such that data is compromised, manipulated, or stolen, or a system is damaged.“Software” (i) means proprietary software in executable code format, and adaptations, translations, de-compilations, disassemblies, emulations, or derivative works of such software; (ii) means any modifications,
42  Tait Software Licence Agreementenhancements, new versions and new releases of the software provided by Tait; and (iii) may contain one or more items of software owned by a third-party supplier. The term "Software" does not include any third-party software provided under separate license or not licensable under the terms of this Agreement. “Source Code” means software expressed in human readable language necessary for understanding, maintaining, modifying, correcting, and enhancing any software referred to in this Agreement and includes all states of that software prior to its compilation into an executable programme. “Tait” means Tait Limited and includes its Affiliates.SECTION 2 SCOPEThis Agreement contains the terms and conditions of the license Tait is providing to Licensee, and of Licensee’s use of the Software and Documentation. Tait and Licensee enter into this Agreement in connection with Tait delivery of certain proprietary Software and/or products containing embedded or pre-loaded proprietary Software. SECTION 3 GRANT OF LICENSE3.1. Subject to the provisions of this Agreement and the payment of applicable license fees, Tait grants to Licensee a personal, limited, non-transferable (except as permitted in Section 7), and non-exclusive license to use the Software in executable code form, and the Documentation, solely in connection with Licensee's use of the Designated Products for the useful life of the Designated Products. This Agreement does not grant any rights to source code.3.2. If the Software licensed under this Agreement contains or is derived from Open Source Software, the terms and conditions governing the use of such Open Source Software are in the Open Source Software Licenses of the copyright owner and not in this Agreement. If there is a conflict between the terms and conditions of this Agreement and the terms and conditions of the any applicable Open Source Software Licenses, the terms and conditions of the Open Source Software Licenses will take precedence. For information about Open Source Components contained in Tait products and the related Open Source licenses, see:  http://support.taitradio.com/go/opensourceSECTION 4 LIMITATIONS ON USE4.1. Licensee may use the Software only for Licensee's internal business purposes and only in accordance with the Documentation. Any other use of the Software is strictly prohibited. Without limiting the general nature of these restrictions, Licensee will not make the Software available for use by third parties on a "time sharing," "application service provider," "service bureau" basis, or for any other similar commercial rental or sharing arrangement. 4.2. Licensee will not, and will not directly or indirectly allow or enable any third party to: (i) reverse engineer, disassemble, extract components, decompile, reprogram, or otherwise reduce the Software or any portion thereof to a human perceptible form or otherwise attempt to recreate the source code; (ii) modify, adapt, create derivative works of, or merge the Software; (iii) copy, reproduce, distribute, lend, or lease the Software or Documentation to any third party; (iv) grant any sublicense or other rights in the Software or Documentation to any third party; (v) take any action that would cause the Software or Documentation to be placed in the public domain; (vi) remove, or in any way alter or obscure any copyright notice or other notice of Tait or third-party licensor’s proprietary rights; (vii) provide, copy, transmit, disclose, divulge or make the Software or Documentation available to, or permit the use of the Software by, any third party or on any machine except as expressly authorized by this Agreement; or (viii) use, or permit the use of, the Software in a manner that would result in the production of a copy of the Software by any means whatsoever other than what is permitted in this Agreement. Licensee may make one copy of the Software to be used solely for archival, back-up, or disaster recovery purposes; provided that Licensee may not operate that copy of the Software at the same time as the original Software is being operated. Licensee may make as many copies of the Documentation as it may reasonably require for the internal use of the Software.
 Tait Software Licence Agreement  434.3. Unless otherwise authorized by Tait in writing, Licensee will not, and will not enable or allow any third party to: (i) install a copy of the Software on more than one unit of a Designated Product; or (ii) copy or transfer Software installed on one unit of a Designated Product to any other device. Licensee may temporarily transfer Software installed on a Designated Product to another device if the Designated Product is inoperable or malfunctioning. Temporary transfer of the Software to another device must be discontinued when the original Designated Product is returned to operation and the Software must be removed from the other device. 4.4. Licensee will maintain, during the term of this Agreement and for a period of two years thereafter, accurate records relating to this license grant to verify compliance with this Agreement. Tait, or a third party nominated by Tait, may inspect Licensee’s premises, books and records, upon reasonable prior notice to Licensee, during Licensee’s normal business hours and subject to Licensee's facility and security regulations. Tait is responsible for the payment of all expenses and costs of the inspection, provided that Licensee shall indemnify Tait for all costs (including audit costs and legal costs on a solicitor client basis) if Licensee has breached the terms of this Agreement. Any information obtained by Tait during the course of the inspection will be kept in strict confidence by Tait and used solely for the purpose of verifying Licensee's compliance with the terms of this Agreement.SECTION 5 OWNERSHIP AND TITLETait, its licensors, and its suppliers retain all of their Intellectual Property Rights in and to the Software and Documentation, in any form. No rights are granted to Licensee under this Agreement by implication, estoppel or otherwise, except for those rights which are expressly granted to Licensee in this Agreement. All Intellectual Property developed, originated, or prepared by Tait in connection with providing the Software, Designated Products, Documentation, or related services, remains vested exclusively in Tait, and Licensee will not have any shared development or other Intellectual Property Rights.SECTION 6 LIMITED WARRANTY; DISCLAIMER OF WARRANTY 6.1. The commencement date and the term of the Software warranty will be a period of one (1) year from Tait shipment of the Software. If Licensee is not in breach of any obligations under this Agreement, Tait warrants that the unmodified Software, when used properly and in accordance with the Documentation and this Agreement, will be free from a reproducible defect that eliminates the functionality or successful operation of a feature critical to the primary functionality or successful operation of the Software. Whether a defect has occurred will be determined solely by Tait. Tait does not warrant that Licensee’s use of the Software or the Designated Products will be uninterrupted, error-free, completely free of Security Vulnerabilities, or that the Software or the Designated Products will meet Licensee’s particular requirements. Tait makes no representations or warranties with respect to any third-party software included in the Software. 6.2 Tait sole obligation to Licensee, and Licensee’s exclusive remedy under this warranty, is to use reasonable efforts to remedy any material Software defect covered by this warranty. These efforts will involve either replacing the media or attempting to correct significant, demonstrable program or documentation errors or Security Vulnerabilities. If Tait cannot correct the defect within a reasonable time, then at Tait option, Tait will replace the defective Software with functionally equivalent Software, license to Licensee substitute Software which will accomplish the same objective, or terminate the license and refund Licensee’s paid license fee. If Tait investigation of the perceived defect reveals that no such defect in fact exists, Tait may recover its costs in respect of such investigation from Licensee.6.3. Tait disclaims any and all other warranties relating to the Software or Documentation other than the express warranties set forth in this Section 6. Warranties in Section 6 are in lieu of all other warranties whether express or implied, oral or written, and including without limitation any and all implied warranties of condition,
44  Tait Software Licence Agreementtitle, non-infringement, merchantability, or fitness for a particular purpose or use by Licensee (whether Tait knows, has reason to know, has been advised of, or is otherwise aware of any such purpose or use), whether arising by law, by reason of custom or usage of trade, or by course of dealing. In addition, Tait disclaims any warranty to any person other than Licensee with respect to the Software or Documentation.SECTION 7 TRANSFERS7.1. Licensee will not transfer the Software or Documentation to any third party without specific prior written consent from Tait. Tait may withhold such consent or at its own discretion make the consent conditional upon the transferee paying applicable license fees and agreeing to be bound by this Agreement. 7.2. In the case of a value-added reseller or distributor of Tait Designated Products, the consent referred to in Section 7.1 may be contained in a Tait Reseller or Tait Distributor Agreement. 7.3. If the Designated Products are Tait vehicle-mounted mobile products or hand-carried portable radio products and Licensee transfers ownership of the Tait mobile or portable radio products to a third party, Licensee may assign its right to use the Software which is embedded in or furnished for use with the radio products and the related Documentation; provided that Licensee transfers all copies of the Software and Documentation to the transferee.7.4. For the avoidance of any doubt, Section 7.3 excludes TaitNet Infrastructure, or the products listed at any time under network products at: http://www.taitradio.com.7.5. If Licensee, as a contractor or subcontractor (integrator), is purchasing Tait Designated Products and licensing Software not for its own internal use but for end use only by a Customer, the Licensee may transfer such Software, but only if a) Licensee transfers all copies of such Software and the related Documentation to the transferee and b) Licensee has first obtained from its Customer (and, if Licensee is acting as a subcontractor, from the interim transferee(s) and from the ultimate end user sub license) an enforceable sublicense agreement that prohibits any other transfer and that contains restrictions substantially identical to the terms set forth in this Software License Agreement. Except as stated in the foregoing, Licensee and any transferee(s) authorised by this Section may not otherwise transfer or make available any Tait Software to any third party nor permit any party to do so. Licensee will, on request, make available evidence reasonably satisfactory to Tait demonstrating compliance with all the foregoing.SECTION 8 TERM AND TERMINATION8.1. Licensee’s right to use the Software and Documentation will commence when the Designated Products are supplied by Tait to Licensee and will continue for the life of the Designated Products with which or for which the Software and Documentation are supplied, unless Licensee breaches this Agreement, in which case this Agreement and Licensee's right to use the Software and Documentation may be terminated immediately upon notice by Tait. 8.2. Within thirty (30) days after termination of this Agreement, Licensee must certify in writing to Tait that all copies of the Software have been removed or deleted from the Designated Products and that all copies of the Software and Documentation have been returned to Tait or destroyed by Licensee and are no longer in use by Licensee.8.3. Licensee acknowledges that Tait made a considerable investment of resources in the development, marketing, and distribution of the Software and Documentation and that Licensee's breach of this Agreement will result in irreparable harm to Tait for which monetary damages would be inadequate. If Licensee breaches this Agreement, Tait may terminate this Agreement and be entitled to all available remedies at law or in equity including immediate injunctive relief and repossession of all non-embedded Software and associated Documentation. Licensee shall pay all Tait costs (on an indemnity basis) for the enforcement of the terms of this Agreement.SECTION 9 CONFIDENTIALITY Licensee acknowledges that the Software and Documentation contain proprietary and
 Tait Software Licence Agreement  45Confidential Information valuable to Tait and are Tait trade secrets, and Licensee agrees to respect the confidentiality of the information contained in the Software and Documentation.SECTION 10 LIMITATION OF LIABILITY 10.1. In no circumstances shall Tait be under any liability to Licensee, or any other person whatsoever, whether in Tort (including negligence), Contract (except as expressly provided in this Agreement), Equity, under any Statute, or otherwise at law for any losses or damages whether general, special, exemplary, punitive, direct, indirect, or consequential arising out of or in connection with any use or inability of using the Software.10.2. Licensee’s sole remedy against Tait will be limited to breach of contract and Tait sole and total liability for any such claim shall be limited at the option of Tait to the repair or replacement of the Software or the refund of the purchase price of the Software.SECTION 11 GENERAL 11.1. COPYRIGHT NOTICES. The existence of a copyright notice on the Software will not be construed as an admission or presumption of publication of the Software or public disclosure of any trade secrets associated with the Software.11.2. COMPLIANCE WITH LAWS. Licensee acknowledges that the Software may be subject to the laws and regulations of the jurisdiction covering the supply of the Designated Products and will comply with all applicable laws and regulations, including export laws and regulations, of that country. 11.3. ASSIGNMENTS AND SUBCONTRACTING. Tait may assign its rights or subcontract its obligations under this Agreement, or encumber or sell its rights in any Software, without prior notice to, or consent of, Licensee. 11.4. GOVERNING LAW. This Agreement shall be subject to and construed in accordance with New Zealand law and disputes between the parties concerning the provisions hereof shall be determined by the New Zealand Courts of Law. Provided however Tait may at its election bring proceedings for breach of the terms hereof or for the enforcement of any judgment in relation to a breach of the terms hereof in any jurisdiction Tait considers fit for the purpose of ensuring compliance with the terms hereof or obtaining relief for breach of the terms hereof.11.5. THIRD-PARTY BENEFICIARIES. This Agreement is entered into solely for the benefit of Tait and Licensee. No third party has the right to make any claim or assert any right under this Agreement, and no third party is deemed a beneficiary of this Agreement. Notwithstanding the foregoing, any licensor or supplier of third-party software included in the Software will be a direct and intended third-party beneficiary of this Agreement.11.6. SURVIVAL. Sections 4, 5, 6.3, 7, 8, 9, 10, and 11 survive the termination of this Agreement.11.7. ORDER OF PRECEDENCE. In the event of inconsistencies between this Agreement and any other Agreement between the parties, the parties agree that, with respect to the specific subject matter of this Agreement, this Agreement prevails.11.8. SECURITY. Tait uses reasonable means in the design and writing of its own Software and the acquisition of third-party Software in order to limit Security Vulnerabilities. While no software can be guaranteed to be free from Security Vulnerabilities, if a Security Vulnerability is discovered, Tait will take the steps specified in Section 6 of this Agreement.11.9. EXPORT. Licensee will not transfer, directly or indirectly, any Designated Product, Documentation or Software furnished hereunder or the direct product of such Documentation or Software to any country for which New Zealand or any other applicable country requires an export license or other governmental approval without first obtaining such license or approval.11.10. SEVERABILITY. In the event that any part or parts of this Agreement shall be held illegal or null and void by any court or administrative body of competent jurisdiction, such determination shall not affect the remaining terms which shall remain in full force and effect as if such part or parts held to be illegal or void had not
46  Tait Software Licence Agreementbeen included in this Agreement. Tait may replace the invalid or unenforceable provision with a valid and enforceable provision that achieves the original intent and economic effect of this Agreement.11.11. CONSUMER GUARANTEES. Licensee acknowledges that the licenses supplied in terms of this agreement are supplied to Licensee in business, and that the guarantees and other provisions of prevailing consumer protection legislation shall not apply. 11.12. WHOLE AGREEMENT. Licensee acknowledges that it has read this Agreement, understands it and agrees to be bound by its terms and conditions. Licensee also agrees that, subject only to the express terms of any other agreement between Tait and Licensee to the contrary, this is the complete and exclusive statement of the Agreement between it and Tait in relation to the Software. This Agreement supersedes any proposal or prior agreement, oral or written, and any other communications between Licensee and Tait relating to the Software and the Designated Products.

Navigation menu