Tait TPDB1A Handheld Portable Transceiver User Manual TP9400 User s Guide
Tait Limited Handheld Portable Transceiver TP9400 User s Guide
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Contents
- 1. user manual DMR
- 2. user manual P25
user manual P25
TP9400
P25 Portable Radios
User’s Guide
DRAFT
MPD-00003-02 · Issue 2 · November 2012
Contents 3
Contents
For your safety ........................................................ 10
Menu maps ...................................................................... 20
1 About this guide ..................................................... 22
Safety warnings used in this guide........................................... 22
Related documentation.................................................................... 22
2 Before using your radio ........................................ 24
For your safety — battery warning .................................................25
Attaching labels to the radio or battery ................................ 25
Charging the battery before first use ..........................................26
Attaching the battery ............................................................................26
Removing the battery ............................................................................27
Attaching the antenna ..........................................................................27
Removing the antenna ..........................................................................27
Attaching a belt clip ................................................................................27
Removing a belt clip ...............................................................................28
Installing an accessory ..........................................................................28
3 Getting started........................................................ 29
About P25 digital radios ...................................................................... 30
Lack of static noise ........................................................................... 30
Coverage.................................................................................................. 30
P25 phase 2 digital operation...................................................... 30
About the radio controls .......................................................................31
Understanding the radio display .....................................................33
Radio display icons............................................................................. 33
Understanding the radio indicators ..............................................35
Status indicators.................................................................................. 35
Audible tones ........................................................................................ 36
Using function keys to access frequently used features .37
Viewing the function key settings............................................. 37
Navigating the radio’s menus ...........................................................38
Using the Main menu ....................................................................... 38
Accessing frequently used menus........................................... 39
4 Basic operation ....................................................... 41
Turning the radio on and off ..............................................................42
Security lock on power-up feature........................................... 42
4 Contents
Adjusting the speaker volume ......................................................... 43
Locking and unlocking the keypad ...............................................43
Using a wireless headset .....................................................................44
Selecting a zone .......................................................................................46
Selecting a channel ................................................................................. 47
Limiting call time ......................................................................................48
Checking recent calls ............................................................................48
5 Operating in conventional mode ....................... 49
Making calls ................................................................................................50
Making an individual call................................................................ 50
Understanding talkgroups.............................................................. 51
Making an emergency call............................................................. 52
Receiving calls ........................................................................................... 53
Identifying a caller (talking party ID)...................................... 53
Receiving a two-tone call............................................................... 54
Communicating directly with other radios ............................... 55
Checking that the channel is clear ................................................ 56
Turning monitor on and off........................................................... 56
Using the radio in different repeater areas ...............................57
Selecting a voting group ................................................................ 57
Suspending a channel from a voting group........................ 58
Scanning a group of channels .......................................................... 59
Activating standard scanning .................................................... 60
Activating background scanning ............................................. 60
Activating in-zone scanning.......................................................... 61
Making a call while scanning ........................................................ 61
Suspending a channel from a scan group............................ 62
Hearing faint and noisy signals ....................................................... 63
Turning squelch override on and off....................................... 63
6 Operating in P25 trunking mode ....................... 64
About P25 trunking ................................................................................ 65
Checking that the system is available.................................... 65
Making a talkgroup call ........................................................................ 67
Receiving a talkgroup call ..................................................................69
Scanning a group of talkgroups ...................................................... 70
Activating talkgroup scanning.................................................... 70
Suspending a channel from a talkgroup scan group..... 70
Editing a talkgroup scan group ................................................... 71
Making an individual call ......................................................................72
Receiving an individual call .................................................................73
Contents 5
Emergency calls ........................................................................................73
Making a phone call ................................................................................74
Unconnected calls ...................................................................................75
Failsoft mode operation ........................................................................76
Radio-based failsoft .......................................................................... 76
Infrastructure failsoft ....................................................................... 76
Dynamic regrouping ...............................................................................77
7 Editing a scan group.............................................. 78
Selecting a group to edit ......................................................................79
Viewing group membership .............................................................. 80
Adding a channel to a group ............................................................. 81
Deleting a channel from a group ..................................................... 81
Changing a group’s transmit channel ..........................................82
Changing a group’s first or second priority channel ...........82
8 P25 services............................................................. 83
Messages ...................................................................................................... 84
Sending a message............................................................................ 84
Status update ............................................................................................ 86
Status request ............................................................................................87
Call alert .........................................................................................................88
Radio check ................................................................................................. 89
Radio unit monitor .................................................................................. 90
Sending a radio monitor request............................................... 90
Radio inhibit and uninhibit .................................................................. 91
Sending a radio inhibit request ................................................... 91
Sending a radio uninhibit request ............................................ 92
9 Emergency operation ............................................ 93
About emergency calls ........................................................................ 94
Making a priority call........................................................................ 94
Standard emergency mode .......................................................... 95
About manual emergency operation ............................................97
Making a manual emergency call.............................................. 97
Receiving a manual emergency call ........................................ 98
Cancelling a manual emergency call....................................... 98
About the lone worker feature ......................................................100
About the man down feature .......................................................... 101
10 Encryption.............................................................. 102
About encryption ................................................................................... 103
6 Contents
About the proper key detect feature.................................... 103
Encrypting calls ......................................................................................104
Making an encrypted call............................................................. 105
Receiving an encrypted call ....................................................... 105
Changing the radio’s encryption key .........................................106
Changing the transmit encryption key................................ 106
Changing the transmit encryption key back to the default
setting...................................................................................................... 106
Changing the encryption keyset ............................................. 107
Removing encryption keys from the radio ............................. 107
Deleting an encryption key......................................................... 107
Deleting all encryption keys....................................................... 108
Updating encryption keys over-the-air ....................................108
Using an encryption demonstration key ..................................109
Activating the demo key .............................................................. 109
Making an encrypted call using the demo key ............... 109
Receiving an encrypted call using the demo key........... 110
11 Customizing radio settings ................................. 111
Extending battery life on a shift .................................................... 112
Turning low power transmit on or off.................................... 112
Changing the volume of all audible indicators ...................... 113
Changing the volume of keypress tones .................................. 113
Changing to quiet operation ............................................................ 114
Changing to silent operation ...........................................................114
Turning on backlighting ..................................................................... 115
Turning backlighting on momentarily................................... 115
12 Charging and caring for batteries.................... 116
About the chargers ................................................................................ 117
Before using the charger .................................................................... 118
Handle the battery safely ............................................................. 118
Attaching of labels ............................................................................ 118
Charging temperatures .................................................................. 119
Leaving the battery on charge .................................................. 119
Low battery warning ........................................................................ 121
Charging the battery ............................................................................122
LED behavior ....................................................................................... 123
Removing the battery from the charger ............................. 124
Maintaining battery life and performance .............................. 124
Storing batteries ......................................................................................125
Using batteries after storage..................................................... 125
Contents 7
Disposing of batteries ..........................................................................125
13 Troubleshooting ................................................... 126
About troubleshooting ........................................................................127
System error message.................................................................... 127
When your radio won’t turn on.................................................. 127
Identifying the radio’s audible tones...................................... 128
Checking the version of your radio ....................................... 129
General care ...............................................................................................129
Cleaning the contacts of the battery.................................... 129
Cleaning the radio............................................................................ 129
14 Glossary .................................................................. 130
Index .................................................................................133
Directive 1999/5/CE Declaration of Conformity ..138
Tait Software Licence Agreement ...........................139
8
Copyright and trademarks
All information contained in this document is the property of Tait
Limited. All rights reserved. This document may not, in whole or in
part, be copied, photocopied, reproduced, translated, stored, or
reduced to any electronic medium or machine-readable form,
without prior written permission from Tait Limited.
The word TAIT and the TAIT logo are trademarks of Tait Limited.
All trade names referenced are the service mark, trademark or
registered trademark of the respective manufacturers.
Disclaimer
There are no warranties extended or granted by this document. Tait
Limited accepts no responsibility for damage arising from use of the
information contained in the document or of the equipment and
software it describes. It is the responsibility of the user to ensure
that use of such information, equipment and software complies with
the laws, rules and regulations of the applicable jurisdictions.
Enquiries and comments
If you have any enquiries regarding this document, or any
comments, suggestions and notifications of errors, please contact
your regional Tait office.
Updates of manual and equipment
In the interests of improving the performance, reliability or servicing
of the equipment, Tait Limited reserves the right to update the
equipment or this document or both without prior notice.
Intellectual property rights
This product may be protected by one or more patents or designs of
Tait Limited together with their international equivalents, pending
patent or design applications, and registered trade marks:
NZ 409837, NZ 409838, NZ 508806, NZ 508807, NZ 509242,
NZ 509640, NZ 509959, NZ 510496, NZ 511155, NZ 511421,
NZ 516280/NZ 519742, NZ 520650/NZ 537902, NZ 521450,
NZ 522236, NZ 524369, NZ 524378, NZ 524509, NZ 524537,
NZ 524630, NZ 530819, NZ 534475, NZ 534692, NZ 535471,
NZ 537434, NZ 546295, NZ 547713, NZ 569985, NZ 577009,
NZ 579051, NZ 579364, NZ 580361, AU 2003281447, AU 2004216984,
AU 2005267973, AU 11677/2008, AU 13745/2008,
CN 200930004200.4, CN 200930009301.0, CN 1031871, CN 1070368,
EU 000915475-0001, EU 000915475-0002, GB 2386010,
GB 23865476, GB 2413249, GB 2413445, US 5745840, US 7411461,
9
US 7649893, US 10/523952, US 10/546696, US 10/546697,
US 10/547964, US 10/597339, US 11/572700, US 29/306491,
US 61/218015, US 61/236663, US 61/238769, US 61/251372.
This product may also be made under license under one or more of
the following U.S. Patents: 4,590,473 4,636,791 4,716,407 4,972,460
5,146,497 5,148,482 5,164,986 5,185,795 5,185,796 5,271,017 5,377,229
5,502,767.
The AMBE+2™ voice coding Technology embodied in this product is
protected by intellectual property rights including patent rights,
copyrights and trade secrets of Digital Voice Systems, Inc. This
voice coding Technology is licensed solely for use within this
Communications Equipment. The user of this Technology is
explicitly prohibited from attempting to decompile, reverse engineer,
or disassemble the Object Code, or in any other way convert the
Object Code into a human-readable form. Protected by U.S. Patents
5,870,405 5,826,222 5,754,974 5,701,390 5,715,365 5,649,050
5,630,011 5,581,656 5,517,511 5,491,772 5,247,579 5,226,084
and 5,195,166.
Environmental responsibilities
Tait Limited is an environmentally responsible company which
supports waste minimization, material recovery and restrictions in
the use of hazardous materials.
The European Union’s Waste Electrical and Electronic Equipment
(WEEE) Directive requires that this product be disposed of
separately from the general waste stream when its service life is
over. For more information about how to dispose of your unwanted
Tait product, visit the Tait WEEE website at
www.taitradio.com/weee. Please be environmentally responsible and
dispose through the original supplier, or contact Tait Limited.
Tait Limited also complies with the Restriction of the Use of Certain
Hazardous Substances in Electrical and Electronic Equipment
(RoHS) Directive in the European Union.
In China, we comply with the Measures for Administration of the
Pollution Control of Electronic Information Products. We will comply
with environmental requirements in other markets as they are
introduced.
10 For your safety
For your safety
Before using your radio, please read the following
important safety and compliance information.
Radio frequency exposure information
For your own safety and to ensure you comply with the
Federal Communication Commission’s (FCC) radio
frequency (RF) exposure guidelines, please read the
following information before using this radio.
Using this radio
You should use this radio only for work-related purposes
(it is not authorized for any other use) and if you are fully
aware of, and can exercise control over, your exposure to
RF energy. To prevent exceeding FCC RF exposure
limits, you must control the amount and duration of RF
that you and other people are exposed to.
It is also important that you:
■Do not remove the RF Exposure label from the radio.
■Ensure this RF exposure information accompanies
the radio when it is transferred to other users.
■Do not use the radio if you do not adhere to the
guidelines on controlling your exposure to RF.
Controlling your exposure to RF energy
This radio emits radio frequency (RF) energy or radio
waves primarily when calls are made. RF is a form of
electromagnetic energy (as is sunlight), and there are
recommended levels of maximum RF exposure.
To control your exposure to RF and comply with the
maximum exposure limits for occupational/controlled
environments, follow these guidelines:
For your safety 11
■Do not talk (transmit) on the radio more than the
rated transmit duty cycle. This is important because
the radio radiates more energy when it is
transmitting than when it is receiving.
■When listening and talking on the radio, hold it
upright in front of your face so that it is at least one
inch (2.5 cm) away from any part of your face.
Keeping the radio at the recommended distance is
important because exposure to RF decreases rapidly
the further away the antenna is from your body.
■Keep the antenna at least one inch (2.5 cm) from
your face at all times.
■If you wear your radio, you must always put it in a
carrying accessory that has been specifically
approved by Tait for this radio. Using non-approved
body-worn accessories may mean you expose
yourself to higher levels of RF than recommended
by the FCC’s occupational/controlled environment
RF exposure limits.
■Ensure you only use Tait-approved antennas,
batteries, and accessories.
For more information on what RF energy is and how to
control your exposure to it, visit the FCC website at
www.fcc.gov/oet/rfsafety/rf-faqs.html.
Compliance with RF energy exposure
standards
This two-way radio complies with these RF energy
exposure standards and guidelines:
■United States Federal Communications Commission,
Code of Federal Regulations; 47 CFR §§ 1.1307, 1.1310,
and 2.1093.
■American National Standards Institute (ANSI) /
Institute of Electrical and Electronic Engineers
(IEEE) C95.1-1992.
12 For your safety
■Institute of Electrical and Electronic Engineers
(IEEE) C95.1-1999 Edition.
This radio complies with the IEEE and ICNIRP exposure
limits for occupational/controlled RF exposure
environments at operating duty factors of up to 50% talk
to 50% listen.
Conformité aux normes d’exposition à
l’énergie RF
Cette radio émetteur-récepteur se conforme aux
normes et aux règlements d’exposition à l’énergie RF :
■La Commission fédérale de la communication des
Etats-Unis, Code de règlements fédéraux (CFR)
Titre 47 Sections 1.1307, 1.1310 et 2.1091 (radios
mobiles) ou 2.1093 (radios portatives).
■American National Standards Institute (ANSI) /
Institute of Electrical and Electronic Engineers
(IEEE) C95. 1-1992.
■Institute of Electrical and Electronic Engineers
(IEEE) C95.1-1999 Edition.
■La directive européenne 2004/40/EC concernant
les prescriptions minimales de sécurité et de santé
relatives à l'exposition des travailleurs aux risques
dus aux agents physiques (champs
électromagnétiques).
Radio frequency emissions limits in
the USA
CFR Title 47 Part 15.19 (a) (1) - Receivers
Part 15 of the FCC Rules imposes RF emission limits on
receivers.
This radio complies with Part 15 of the FCC Rules.
Operation is subject to the condition that this device
does not cause harmful interference.
For your safety 13
CFR Title 47 Part 15.19 (a) (3) - All other
devices
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions.
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received,
including interference that may cause undesired
operation.
Radio frequency emissions limits in Canada
This device complies with Industry Canada licence
exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause
interference, and (2) this device must accept any
interference, including interference that may cause
undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie
Canada applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux conditions
suivantes : (1) l'appareil ne doit pas produire de
brouillage, et (2) l'utilisateur de l'appareil doit accepter
tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le
fonctionnement.
USA public safety bands
(764 –776 MHz and 794 – 806 MHz)
The Code of Federal Regulations (CFR) Title 47
Subpart R deals with the use of frequencies in the 764 to
776 MHz and 794 to 806 MHz bands.
Low-power channels
This radio complies with § 90.531 (b) (3) and
§ 90.531 (b) (4) of 47 CFR. These sections state that only
low-power transmission is permitted on the
following channels:
14 For your safety
■Regional Planning channels, as defined in
§ 90.531 (b) (3).
■Itinerant channels, as defined in § 90.531 (b) (4).
Use of encryption
This radio complies with § 90.553 (a) of 47 CFR. This
states that:
■Encryption is not permitted on the nationwide
Interoperability calling channels. These channels are
defined in § 90.531 (b) (1) (ii).
■Radios using encryption must have a readily
accessible switch or control to allow the radio user
to disable encryption.
EMC regulatory compliance in Australia
This product meets all ACMA regulatory requirements
for electromagnetic compatibility (EMC). For more
information about EMC compliance, visit the ACMA
website at www.acma.gov.au.
Frequency band reserved for
distress beacons
Frequency band 406 to 406.1 MHz is reserved for use by
distress beacons. Transmissions should not be made
within this frequency band.
Health, safety and electromagnetic
compatibility in Europe
In the European Community, radio and
telecommunications equipment is regulated by
Directive 1999/5/EC, also known as the Radio and
Telecommunications Terminal Equipment (R&TTE)
directive. The requirements of this directive include
For your safety 15
protection of health and safety of users, as well as
electromagnetic compatibility.
Intended purpose of product
This product is an FM radio transceiver. It is intended for
radiocommunication in the Private Mobile Radio (PMR)
or Public Access Mobile Radio (PAMR) services, to be
used in all member states of the European Union (EU)
and states within the European Economic Area (EEA).
Restrictions
This product can be programmed to transmit on
frequencies that are not harmonized throughout the EU/
EEA, and will require a licence to operate in each
member state.
This product can be programmed for frequencies or
emissions that may make its use illegal. Where
applicable, a license must be obtained before this
product is used. All license requirements must be
observed. Limitations may apply to transmitter power,
operating frequency, channel spacing, and emission.
Declaration of conformity
Brief Declarations of Conformity appear on page 138 of
this booklet. To download the formal declaration of
conformity, go to http://eudocs.taitradio.com/.
Interference with electronic devices
Some electronic devices may be prone to malfunction
due to the lack of protection from RF energy that is
present when your radio is transmitting.
Examples of electronic devices that may be affected by
RF energy are:
■aircraft electronic systems
■vehicular electronic systems such as fuel injection,
anti-skid brakes, and cruise control
16 For your safety
■medical devices such as hearing aids and
pacemakers
■medical equipment in hospitals or health care
facilities.
Switch off the radio before boarding an aircraft. Using
your radio while in the air is not permitted.
Consult the manufacturer (or its representative) of any
such electronic devices to determine whether electronic
circuits in those devices will perform normally when the
radio is transmitting.
Warning If you have a pacemaker:
■immediately turn off the radio if you suspect it is
interfering with the pacemaker
■keep the radio at least 6 inches (15 cm) from the
pacemaker while the radio is on
■use the radio on your right side to minimize
interference
■never carry the radio in a breast pocket.
If there is interference between your hearing aid and the
radio, please discuss an alternative solution with the
hearing aid manufacturer.
Potentially explosive atmospheres and
blasting areas
Warning Unless the radio is specifically certified for use
in a potentially explosive atmosphere, turn off the radio
before entering such an atmosphere. An explosion could
cause serious injury or death. Examples of potentially
explosive atmospheres include filling stations, and any
environment where there are flammable liquids, gases,
or dusts.
Warning Turn off the radio before approaching blasting
caps, a blasting area, or any area where you are
instructed to turn off a two-way radio. Obey all signs and
For your safety 17
instructions. Interference with blasting operations could
cause serious injury or death.
Radio installation and operation in vehicles
Warning Keep the radio away from airbags and airbag
deployment areas. Do not install, charge, or place a radio
near such areas. An activated airbag can propel a
portable radio with sufficient force to cause serious
injury to vehicle occupants. An airbag may not perform
to specification if obstructed by a radio.
Warning To avoid damage to existing wiring, airbags,
fuel tanks, fuel and brake lines, or battery cables, refer to
the installation guide for the radio, and to the vehicle
manufacturer’s manual, before installing electronic
equipment in the vehicle.
Using a handheld microphone or a radio while driving a
vehicle may violate the laws and legislation that apply in
your country or state. Please check the vehicle
regulations in your area.
Vehicle charger installation and operation
For detailed instructions necessary to the safe
installation and operation of the vehicle charger, please
refer to the documentation supplied with the vehicle
charger.
Multicharger safety information
Warning This device must be connected to an earthed
mains socket-outlet.
Norsk (no): Apparatet må tilkoples jordet stikkontakt.
Suomi (fi): Laite on liitettävä
suojamaadoituskoskettimilla varustettuun pistorasiaan.
Svenska (sv): Apparaten skall anslutas till jordat uttag.
18 For your safety
Electromagnetic compatibility in European
vehicles
In the European Community, radio equipment fitted to
automotive vehicles is regulated by Directive 72/245/
EEC and its amendments. The requirements of this
directive cover the electromagnetic compatibility of
electrical or electronic equipment fitted to automotive
vehicles.
Unapproved modifications or changes
to radio
The radio is designed to satisfy the applicable
compliance regulations. Do not make modifications or
changes to the radio that are not expressly approved
by Tait. Failure to do so could invalidate compliance
requirements and void the user’s authority to operate
the radio.
Attaching of labels
Warning Do not obstruct the vent hole on the battery
or the vent hole on the radio chassis label. If the vent on
the battery is obstructed, the battery may explode,
causing personal injury and/or damage to property. If
the vent on the radio is obstructed, audio quality and/or
key function may deteriorate and radio seals may be
damaged.
Caution Tait recommends that you do not affix
additional labels to the surfaces between the radio
chassis and the battery. The fit between these surfaces
is intentionally firm and any added thickness will
damage the points of attachment between radio and
battery. If you must attach a customized label, use only
a thin gummed paper label applied to the bottom 25% of
the radio chassis label and/or to the top 25% of the
battery label. Do not obstruct the vent holes (see
Warning above). Do not allow the paper label to extend
beyond the recessed label area or to conceal relevant
product information.
For your safety 19
Use of lithium-ion batteries
Warning A damaged battery can cause an explosion or
fire, and can result in personal injury and/or property
damage. To prevent personal injury and/or damage to
property, read the important safety information supplied
with the battery.
Short-circuiting battery contacts
Warning Do not short-circuit the battery contacts,
neither intentionally nor accidentally, e.g. by placing the
battery with conductive materials such as keys or
jewelry inside a pocket or container. Short-circuiting the
battery contacts can heat up the conductive material
and cause personal injury and/or damage to property.
20 Menu maps
Menu maps
The following diagrams shows the menus and submenus that may
be programmed for your radio.
Main menu
Channels
Zones
Individual call
Phone call
Dial radio call
Services
Messages
Status update
Status request
Call alert
Radio check
Radio monitor
Radio inhibit
Radio uninhibit
Talkgroups
Priority call
Recent calls
Security
Encryption
Change all
Preset keys
Change keyset
OTAR
Rekey request
Advanced
Zeroize key
Zeroize all
Demo key
Trunking
Site lock
Dynamic regrouping
Band scan
Repeater
Hut force
Hunt toggle
Repeater toggle
Repeater
Activate
Emergency
Acknowledge
Last stored
Wireless headset
Connect
Reconnect last
Disconnect
Connection information
Manage headsets
Find new devices
Options
Power-on option
Confirm connect
Radio settings
See detailed menus on the
following page
Location Services
GPS information
GPS logs
Send logs
Send on PTT
Diagnostics
Menu maps 21
Radio settings
Functions
Low power tx
Monitor
Lock radio
Set scan key
Squelch override
Scanning
Call Settings
Ignore 2-tone
Call queuing
Extra features
Loneworker
Alert settings
Indicator level
Keypress tones
Quiet operation
Silent operation
Display settings
Backlighting
Contrast adjust
Talk party ID
RSSI
Radio info
Key settings
Version info
Radio FW
Radio HW
Radio ID
Serial number
Alias
Customer info
Serial number
P25 IP address
MDT IP address
Advanced
Edit groups
22 About this guide
1 About this guide
This user’s guide provides information about TP9400
portable radios. If your radio does not operate as you
expect, contact your radio provider for assistance.
Safety warnings used in this guide
Please follow exactly any instruction that appears in the
text as an ‘alert’. An alert provides necessary safety
information as well as instruction in the proper use of
the product. This user’s guide uses the following types
of alert:
Warning This alert is used when there is a hazardous
situation which, if not avoided, could result in death or
serious injury.
Caution This alert is used when there is a hazardous
situation which, if not avoided, could result in minor or
moderate injury.
Notice This alert is used to highlight information that is
required to ensure procedures are performed correctly.
Incorrectly performed procedures could result in
equipment damage or malfunction.
This icon is used to draw your attention to
information that may improve your understanding
of the equipment or procedure.
Related documentation
The following documentation is also available for your
Tait radio, which you can access from the Tait Technical
Support website (http://support.taitradio.com):
■Safety and Compliance Information—supplied with
each radio. (The same information is included in this
user’s guide.)
■Li-ion Battery Safety Information—supplied with
each Li-ion battery.
24 Before using your radio
2 Before using your radio
Once you have unpacked your radio, there are a few
tasks you must do before you can use it. The most
important of these is to charge your battery for the first
time — allow 2.5 hours for this.
This section covers:
■For your safety — battery warning
■Attaching labels to the radio or battery
■Charging the battery before first use
■Attaching the battery
■Removing the battery
■Attaching the antenna
■Removing the antenna
■Attaching a belt clip
■Removing a belt clip
■Installing an accessory
Before using your radio 25
For your safety — battery warning
Warning This radio uses a Lithium-ion battery. If the
battery is damaged or handled in an unsafe manner, it
can cause personal injury and/or damage to property.
Read the important safety information included with
your battery.
Attaching labels to the radio or battery
Warning Do not cover the battery vent hole or the vent
hole on the radio chassis. If the vent on the battery is
obstructed, the battery may explode, causing personal
injury and/or damage to property. If the vent on the radio
is obstructed, audio quality and/or key function may
deteriorate and radio seals may be damaged.
Notice Tait recommends that you do not affix
additional labels to the surfaces between the radio
chassis and the battery. The fit between these surfaces
is intentionally firm and any added thickness will
damage the points of attachment between radio
and battery.
Attaching a label to the front panel
If a customer requires an additional label, attach the
label in the spare label recess in the bottom edge of the
radio front panel. In this position, the label is still visible
while the battery is attached to the radio.
spare label recess
26 Before using your radio
The diagram below shows the specified dimensions of
the label.
Charging the battery before first use
Before using your battery for the first time, you must
charge it. Follow the instructions included with your
Tait charger. This information is repeated in the section
"Charging and caring for batteries" on page 116.
For best charging performance, switch off the
radio before placing it in the charger.
Attaching the battery
Notice Fit the bottom edge of the battery to the radio,
then the top edge. Attempting to fit the top edge first
may damage the contacts.
1Rotate the power/volume control switch
counterclockwise to turn off the radio.
If the battery has been attached while the radio is
turned on, turn the radio off and then on again
before use.
2Holding the radio firmly, align the back of the battery
with the back of the chassis.
3Place the two lugs at the bottom edge of the battery
into the two slots in the bottom of the front panel.
4Lightly press the top of the battery towards the radio
until the battery catch clicks.
5Make sure that the battery is firmly in position.
R0.13 in
(3.2 mm)
maximum label thickness: 0.03 in (0.8 mm)
0.28 in
(7 mm)
1.22 in (31 mm)
Before using your radio 27
Removing the battery
The battery is secured to the radio by a battery catch in
the radio’s rear panel.
To remove the battery from the radio, so that the battery
can be charged or replaced:
1Slide the battery catch up.
2From the sides, pull the battery away from the radio.
Attaching the antenna
Before using the radio, screw the antenna clockwise into
the antenna connector. The antenna should be screwed
sufficiently tight so that it doesn’t unscrew easily.
Before using the radio, screw the antenna clockwise
into the antenna connector. The antenna should be
screwed sufficiently tight so that it does not unscrew
easily. This is important as it creates a seal.
Removing the antenna
Use a firm grip and turn the antenna counterclockwise
half a turn. Use a lighter grip to fully unscrew the
antenna, and carefully remove it.
Attaching a belt clip
To attach a belt clip to the radio:
1Slide the belt clip into the two grooves at the top of
the battery.
2Press down on the belt clip until it snaps into place.
28 Before using your radio
Removing a belt clip
The belt clip has been designed to prevent accidental
removal, but you can take it off, if required.
To remove a belt clip from a battery:
1Insert a flat screwdriver blade or similar flat object
under the lip of the release lock (that is, between it
and the metal slider).
2Lift the release lock up (away from the metal slider)
and hold it in position.
3Slide the belt clip out.
Installing an accessory
Accessories plug into the radio’s accessory connector.
The accessory connector is protected by a cover, which
needs to be removed before an accessory can be
installed.
Notice The accessory cover protects the accessory
connector from electrostatic discharge. Keep the cover
in place unless the connector is in use.
To remove the accessory cover and install an accessory:
1Use a coin or other blunt object to loosen the screw
that secures the accessory cover to the radio.
2Remove the accessory cover and store it in a safe
place.
3Plug the accessory into the accessory connector.
4Tighten the screw.
Getting started 29
3 Getting started
This section gives an overview of your P25 radio,
describes the radio’s controls and indicators, and
explains how the radio menus are organized.
This section covers:
■About P25 digital radios
■About the radio controls
■Understanding the radio display
■Understanding the radio indicators
■Using function keys to access frequently used
features
■Navigating the radio’s menus
30 Getting started
About P25 digital radios
Your P25 digital radio can be programmed for P25
conventional or P25 trunked operation. Analog
conventional operation is also available, with dual-mode
channels able to receive both digital and analog calls.
You may notice differences between digital and analog
calls in terms of:
■static noise in low signal areas, and
■radio coverage in marginal reception areas.
Lack of static noise
On digital networks there is no static noise, even in low
signal areas. This lack of static is because your digital
radio removes the ‘noise’ from the call, so that you hear
only clear voice.
Coverage
With digital networks, a call remains clear and then
drops off quickly at the border of a coverage area. The
reason for this is that a digital call is either received or it
isn't. With analog networks, the background noise in a
call gets progressively worse when you are in fringe
areas or even slightly outside normal coverage areas.
P25 phase 2 digital operation
TM9400 radios are software upgradeable to P25
phase 2 operation. Contact your radio provider for more
information on software releases and P25 phase 2
availability for your radio.
Getting started 31
About the radio controls
The radio controls are the PTT key, power/volume
control, channel selector, 3-way selector control
(optional), scroll keys, selection keys, and function keys.
Some keys have functions assigned to both short and
long key presses:
■a short key press is less than one second, and
■a long key press is more than one second.
The radio controls and their functions are described in
the following sections.
display
PTT key
(press-to-talk)
scroll keys
alphanumeric
keys
speaker /
microphone
power / volume
control
channel selector
status LED
right selection key
left selection key
function key 1
3-way selector
control (optional)
function key 2
function key 3
function key 4
32 Getting started
Name Function
PTT key Press and hold to transmit and release to
listen
Power/volume
control
Rotate to turn the radio on and change
the speaker volume
Channel
selector
Select and change channels
3-way selector
(optional)
Select frequently used features
Left and right
selection keys
Action determined by the text above the
selection key
Scroll keys Scroll up and down through a list of
menu options, scroll left and right in
messages, or
select the Quick Access menu
Function keys Programmed for frequently used options
Alphanumeric
keys
Used to enter letters and numbers
Getting started 33
Understanding the radio display
The messages and icons you see on your radio display
depend on the mode in which your radio is operating and
the way it is programmed.
Radio display icons
These are some of the icons you may see on your radio
display:
Icon Meaning
Signal strength indicator: the more bars, the
stronger the signal being received by your radio
Zone: this letter represents the zone in which
your radio is operating, where A is zone 1, Z is
zone 26 and AD is zone 30 (in the example
shown, K represents zone 11)
Trunking system available: your radio is
operating on a P25 trunking system
Transmit: your radio is transmitting
Low-power transmit: Low-power transmit: your
radio is set to transmit on low power
Repeater talkaround: your radio is operating in
repeater talkaround mode, or you are on a
simplex channel
Silent operation: your radio’s audible tones have
been turned off
Encryption: your radio’s transmissions are
encrypted
Scanning: your radio is monitoring a group of
channels or talkgroups for activity
34 Getting started
Scanning: your radio is monitoring a group of
channels or talkgroups for activity, and the
currently selected channel or talkgroup is a
member of the scan group.
Headset connected: there is a wireless headset
connected to your radio
Flashing: your radio is attempting to connect to
a headset, or the headset connection has been
lost
Monitor or squelch override: monitor or squelch
override is active
Battery indicator: shows how much charge is
available in the battery
Battery in charger: appears when you place a
radio (with a battery attached) in the charger
Scrolling: you can use or to move
through a list, or access a Quick Reference
menu
Icon Meaning
Getting started 35
Understanding the radio indicators
The status LED indicator and the radio’s audible tones—
together with the radio display—all combine to give you
information about the state of your radio.
The most common way the indicators work is described
in the following sections.
The way these indicators behave may be affected
by the way your radio is programmed.
Status indicators
Color Meaning
Red
(transmit)
Glowing: your radio is transmitting
Green
(receive)
Glowing: the current channel is busy
Flashing: you have received a call
status LED
36 Getting started
Audible tones
The radio uses audible tones to alert you to its status:
■Radio controls and keypress tones—the tones and
beeps you hear when you press your radio’s keys or
use the controls.
■Incoming call tone—when the radio is receiving
a call.
■Warning tones—when there is an error, or the
battery is low, for example.
If quiet or silent mode is turned on, you will not
hear any alert tones.
Some of the more common audible tones are
described below:
Tone Meaning
One short
beep
■Valid keypress: the action you have
attempted is permitted
■Function activated: a function has
been turned on (using either the Main
menu or a function key)
One long, low-
pitched beep
■Invalid keypress: the action you have
attempted is not permitted
■Transmission inhibited: you have
attempted to transmit, but for some
reason you cannot make a call at
this time
One short,
low-pitched
beep
Function deactivated: a function has been
turned off (using either the Main menu or
a function key)
Two short
beeps
Radio turned on: the radio is powered on
and ready to use
Getting started 37
Using function keys to access
frequently used features
The function keys provide access to some of the
features you will use most often. These features are
assigned to the function keys when the radio is
programmed. Some keys may have a feature associated
with both a short key press and a long key press.
Viewing the function key settings
Use the Main menu to check the features assigned to
your radio’s function keys:
1Press Menu and select Radio settings > Radio info >
Key settings.
2In the Key Settings menu, scroll through the list of
function keys.
3Press Select to view details of the function
associated with a particular function key.
The example shown is for a function key
programmed to turn backlighting on and off.
4Press Back to return to the Key Settings menu.
function key 1
(emergency key)
function key 2
function key 3
function key 4
Backlighting
toggle
OKBack
38 Getting started
Navigating the radio’s menus
Your radio has a number of menus, each containing lists
or submenus. The menus available depend on the way
your radio is programmed.
Using the Main menu
To access the Main menu, press the right selection key
whenever Menu appears above it.
Use the scroll keys to move through the menu list.
When the menu you want is highlighted, press Select to
open the menu you have chosen.
To quickly exit the menu system, press and hold
the left selection key when the word Cancel or
Back appears above it.
Lock Menu
Channel 12
Zone 11
Main menu
Zones
Individual call
Back Select
Getting started 39
Accessing frequently used menus
Depending on how your radio is programmed, you may
have two different Quick Access menus. One Quick
Access menu is displayed when you press a scroll key,
and the other when you press the left selection key.
These give you easy access to the menus you use
most often.
Using the scroll key Quick Access menu
There are two ways to use this Quick Access menu:
■Use the scroll keys to scroll through a list of zones or
channels.
■Press the scroll keys and the Quick Access menu
appears.
In this example, the Channels menu is the Quick
Access menu. Use the scroll keys to go directly to the
Channels menu.
The Channels menu, with a list of your available
channels, is now displayed.
Menu
Channel 12
Zone 11
Channels
Channel 1
Channel 2
Back Select
40 Getting started
Using the left selection key Quick
Access menu
The text above the left selection key corresponds to the
Quick Access menu, for example, Zones.
To use this Quick Access menu:
■Press the left selection key and the associated menu
appears.
Zones Menu
Channel 12
Zone 11
Basic operation 41
4 Basic operation
This section describes the basic operation of your radio,
including turning on the radio, adjusting the volume,
locking the keypad, selecting a zone and channel, and
checking recent calls.
This section covers:
■Turning the radio on and off
■Adjusting the speaker volume
■Locking and unlocking the keypad
■Using a wireless headset
■Selecting a zone
■Selecting a channel
■Limiting call time
■Checking recent calls
42 Basic operation
Turning the radio on and off
Rotate the power/volume control switch clockwise to
turn the radio on. Rotate the switch counterclockwise to
turn the radio off.
When the radio is first turned on, the status LED briefly
glows red, and the radio gives two short beeps.
Your radio may not turn on if your battery is very
low. (See “Low battery warning” on page 121.)
Security lock on power-up feature
Your radio may be automatically locked each time it is
powered-up. If the message Enter PIN appears in the
display, enter your assigned PIN (personal identification
number). See “Unlocking the radio”.
Locking the radio
1Press Menu and select Radio settings > Functions >
Lock radio. (Depending on how your radio is
programmed, you may be able to press a function
key to turn radio lock on and off.)
2Scroll to either On or Off and press Select.
(The current setting is highlighted.)
The radio is now locked, and the message Enter PIN
appears in the display.
The radio remains locked until the correct sequence
of keys is pressed. If you forget the unlock sequence
or you do not know it, contact your radio provider for
assistance.
Unlocking the radio
■To unlock your radio, use the unlock sequence you
have been given. (This is a pre-programmed
sequence of four keys.)
Basic operation 43
Adjusting the speaker volume
Rotate the power/volume control clockwise to increase
the speaker volume and counterclockwise to decrease
the volume.
The volume control also changes the volume level
of the radio’s audible indicators.
Locking and unlocking the keypad
The keypad lock feature prevents you from pressing a
key accidentally. The number of keys that are locked
depends on the way your radio is programmed.
If you receive a call while the keypad is locked, press any
key to answer.
To lock the keypad:
■Press and hold the right selection key for about one
second.
(Depending on your radio model and the way it is
programmed, you may be able to use the left
selection key, or your radio may have a 3-way
selector that can be used to lock the keypad.)
The message Keypad locked briefly appears in the
display, and Unlock appears above the right
selection key, in place of Menu.
When any of the locked keys are pressed, the
message Keypad lock active appears.
To unlock the keypad:
■Press and hold the right selection key for about one
second.
Keypad lock
active
44 Basic operation
Using a wireless headset
You may be able to connect a Bluetooth® wireless
headset to your radio, using the Wireless Headset menu
or a function key. Before attempting to connect a
wireless headset, check that the headset is fully
charged, and turned on. While the wireless headset is
connected, the wireless headset icon appears in the
display.
When you have selected a menu option in the
Wireless Headset menu, you can still receive and
reply to calls without interrupting the selected
operation.
Connecting a wireless headset for the first time
When you connect to a wireless headset for the first
time, you need to instruct the radio to search for
compatible headsets using Bluetooth wireless
technology. The search will take less than one minute.
To find a compatible wireless headset:
1Press Menu and select Wireless headset > Find new
devices.
While the radio searches for new devices the
message Searching ... appears in the display.
2When the headset you want appears in the list of
devices, select Connect.
If the device you have selected is not one that was
programmed for your radio, you will be asked for
a passcode.
SelectBack
Wireless headset
Find new devices
Options
ConnectCancel
New devices
Plantronicsxx
Searching ...
Basic operation 45
Reconnecting a wireless headset
1Press Menu and select Wireless headset > Connect.
Alternatively, if you have previously used the
headset with your radio, select Wireless headset >
Reconnect.
(Depending on how your radio is programmed, you
may be able to use a function key to connect and
disconnect a wireless headset.)
2When the message Calling headset appears in the
display, press the connect button on the wireless
headset to acknowledge the connection.
Once the headset is successfully connected,
remains in the radio display.
Disconnecting a wireless headset
■Press Menu and select Wireless headset >
Disconnect.
Once the wireless headset is disconnected, no
longer appears in the display.
(Depending on how your radio is programmed, you
may be able to use a function key to connect or
disconnect a wireless headset.)
SelectBack
Wireless headset
Connect
Reconnect last
Channel 12
Menu
SelectBack
Wireless headset
Disconnect
Connection info
46 Basic operation
Selecting a zone
A zone is a collection of channels. Zones are a way of
grouping channels, for example, by public safety agency
type (fire, police, ambulance, etc.) or by geographical
region (Dallas, Houston, etc.).
To select a zone:
1Press Menu and select Zones.
2Scroll to the zone you want.
3 Press Select.
Your radio may indicate the zone in which it is
currently operating in the following ways:
■the name of the zone appears below the channel
name in the default radio display, or
■the zone icon appears as a letter in the top right
corner of the display.
Other ways of selecting a zone
You may also be able to use the following controls to
select a zone:
■3-way selector (see “About the radio controls” on
page 31)
■left selection key (see “Using the left selection key
Quick Access menu” on page 40), or
■scroll keys (see “Using the scroll key Quick Access
menu” on page 39).
AB
Channel 12
Zone 28
zone represented as
one or two letters
programmed
zone name
Menu
Basic operation 47
Selecting a channel
Using the channel selector
For channels 1 to 16, rotate the channel selector to the
channel you want. For all other channels, use the Main
menu to select a channel.
Using the Main menu
1Press Menu and select Channels.
2Scroll to the channel you want and press Select.
Using the keypad
1Dial the number associated with the channel using
the alphanumeric keypad.
To delete a digit that you have dialed incorrectly,
press Clear.
2Press Select or # to confirm the channel change.
The channel name associated with the new channel
now appears in the default display.
Other ways of selecting a channel
You may also be able to use the following controls to
select a channel:
■function key (see “Accessing frequently used
menus” on page 39)
■left selection key (see “Using the left selection key
Quick Access menu” on page 40)
■scroll keys (see “Using the scroll key Quick Access
menu” on page 39).
48 Basic operation
Limiting call time
Your radio may limit the amount of time you can talk
(transmit) continuously. This is known as the ‘transmit
timer’ or ‘time-out timer’ and allows other radio users to
make calls on that channel.
The message Transmit Timeout Imminent appears in
the display.
Checking recent calls
This feature is available for digital channels only and
applies to individual calls and call alert pages only.
Your radio may be able to store a list of the last 20 calls.
These calls may be calls that you have received, calls
that you have made, or calls that you have missed.
To use your recent calls list to make a call:
1Press Menu and select Recent calls. (Depending on
how your radio is programmed, you may be able to
press a function key or use your Quick Access menu
to select recent calls.)
The most recent call is displayed at the top of the list.
If you have not participated in any calls since your
radio was switched on, the message No items in list
appears in the display.
2Scroll through the list of recent calls until the call you
want appears, and then press Call.
The message Call...? briefly appears in the screen.
Press the PTT key to make the call.
3Alternatively, scroll through the list of recent calls
until the call you want appears, and press the PTT to
make the call immediately.
CallCancel
Recent calls
Dispatcher
Car 2
Operating in conventional mode 49
5 Operating in conventional
mode
This section explains how to operate your radio in
conventional mode. This includes how to make and
receive calls, use your radio in different repeater areas
and scan a group of channels for activity.
This section covers:
■Making calls
■Receiving calls
■Communicating directly with other radios
■Checking that the channel is clear
■Using the radio in different repeater areas
■Scanning a group of channels
■Hearing faint and noisy signals
50 Operating in conventional mode
Making calls
To make a call:
1Select the required zone (see “Selecting a zone” on
page 46).
2Select the required channel (see “Selecting a
channel” on page 47).
3Hold the radio so that the microphone is about
one inch (2.5 cm) from your mouth and press the
PTT key to transmit.
If the channel is busy, you may not be able to
transmit. Wait until the status LED has stopped
glowing green, and then try again.
4Speak clearly into the microphone and release the
PTT key when you have finished talking.
While you are transmitting the LED glows red and
appears in the display.
5Finish your conversation as soon as possible and
release the PTT key. For a short time, your radio may
prevent you from making a call.
Making an individual call
This feature is available for digital channels only.
To make a call to one person rather than a group of
people:
1Press Menu and select Individual call. (The person
to whom you last made an individual call is
highlighted.)
(Depending on how your radio is programmed, you
may be able to press a function key or use your Quick
Access menu to select individual calls.)
Channel 1
Zone 11
MenuCancel
Operating in conventional mode 51
2Scroll to the person you want to call and press the
PTT key to make the call immediately.
3Alternatively, scroll to the person you want to call
and press Select.
The message Call...? briefly appears in the display.
4Press the PTT key to make the call.
Understanding talkgroups
This feature is available for digital channels only.
A talkgroup is a collection of radio users with whom you
want to have private conversations. For example, a
state's public safety agencies could have the following
talkgroups:
■Local talkgroups—used by a specific agency to
communicate within their own local agency. It may
even be made up of a county of public safety
officers.
■Regional talkgroups—used by large state agencies
that have regional divisions.
■Statewide talkgroups—used by an agency to
communicate with a public safety member in
another region. Statewide talkgroups, as their name
suggests, enable public safety agencies to
communicate with each other from one end of the
state to the other.
■Special event talkgroups—may be used to manage
emergencies encompassing a large area, or even
events such as visits by heads of state.
Individual call
Car 2
Car 1
SelectCancel
Call...?
Car 2
MenuCancel
52 Operating in conventional mode
Making a talkgroup call
To make a call to the currently selected talkgroup
■Press the PTT key.
Changing a talkgroup
1Press Menu and select Talkgroups.
(Depending on how your radio is programmed, you
may be able to use a Quick Access menu to go to the
Talkgroup menu.)
2Scroll through the list of talkgroups to the one you
want and press Select.
3Press the PTT key to make a call to the currently
selected talkgroup.
Making an emergency call
For information about making and ending emergency
calls together with a explanation of how your radio
behaves in emergency mode, see “About emergency
calls” on page 94 and “Standard emergency mode” on
page 95.
Talkgroups
Talkgroup01
Talkgroup02
SelectCancel
Operating in conventional mode 53
Receiving calls
When a call is received with valid signaling, the radio
unmutes and you can hear the call.
Identifying a caller (talking party ID)
This feature is available for digital channels only.
You can use talking party ID to identify the radio user
calling you. (This feature is usually turned on when the
radio is programmed.)
■talkgroup call: the name of
the talkgroup is displayed.
■individual call: the name of
the radio name from your
call list is displayed (if
there is no associated
name, only the radio unit ID is shown).
Turning talking party ID off and on
1Press Menu and select Radio settings > Display
settings > Talk party ID.
2Scroll to either On (or Off) and press Select.
(The current setting is highlighted).
The message Talking party ID activated
(or deactivated) appears in the display.
Car 2
Talkgroup01
Menu
Call received
Car 2
Menu
Talking party
ID activated
54 Operating in conventional mode
Receiving a two-tone call
This feature is available for analog channels only.
Two-tone signaling is used to call either individual or
groups of radios. When your radio receives a two-tone
call that it can decode, it beeps, indicating which type of
two-tone call has been received.
■One long beep: a two-tone individual call has been
received.
■Two medium beeps: a two-tone group call has been
received.
■Three short beeps: a two-tone super group call has
been received. A super-group call is addressed to all
radios in the fleet.
To accept the call, press the PTT key and begin
speaking.
Overriding two-tone signaling
You can override two-tone signaling using a function
key, if your radio is programmed in this way.
■Press the function key to override two-tone
signaling on a channel, and hear all two-tone calls.
The message Ignore two-tone activated
(or deactivated) appears in the display.
Operating in conventional mode 55
Communicating directly with other
radios
You can bypass the radio repeater and communicate
directly with another radio using the radio talkaround
feature. You can do this when you are out of range of the
repeater, or if the repeater is busy.
While repeater talkaround is active, all calls are made on
your current channel’s receive frequency.
Turning repeater talkaround on and off
You can turn repeater talkaround on and off using a
function key, if your radio is programmed in this way.
■Press the function key to turn repeater
talkaround on.
The message Talkaround activated
(or deactivated) appears and appears in
the display.
Repeater talkaround remains on until you press the
function key again.
56 Operating in conventional mode
Checking that the channel is clear
Monitor allows you to override some or all of the radio’s
mutes, allowing you to hear if there is any traffic
(including talkgroup and individual calls) on a channel.
For analog channels, this is so that you can check that
the channel is clear before you make a call.
Turning monitor on and off
1Press Menu and select Radio settings > Functions >
Monitor.
(Depending on how your radio is programmed, you
may be able to press a function key to toggle monitor
on and off.)
2Scroll to On (or Off) and press Select.
While monitor is active, appears in the display.
Operating in conventional mode 57
Using the radio in different
repeater areas
Your radio may have a group of channels programmed as
a voting group. The channels in the voting group all
carry the same traffic, but from different repeaters.
As your radio moves in and out of different repeater
coverage areas, the best communication channel is
automatically selected for you to use.
This channel is known as the ‘home’ channel, and may be
the channel you make and receive calls on.
While voting is active, appears in the display.
Selecting a voting group
Using the channel selector
You can use the channel selector to select a preset
voting group, if your radio is programmed in this way.
■Rotate the channel selector to the group you want.
Using a function key
To use a function key to select a voting group:
■Press the function key to select and activate a
preset voting or scan group.
Using the Main menu
To select a voting group using the Main menu:
1Press Menu and select Channels.
Vote 1
Menu
58 Operating in conventional mode
2Scroll to the group you want and press Select.
Suspending a channel from a voting group
You may be able to use the function key programmed for
‘nuisance delete’ to temporarily remove one of the
channels from the voting group.
To remove a channel from a voting group:
1Wait until the radio has stopped on the channel that
you want to remove from the voting group.
2Press the function key programmed for nuisance
delete.
If the channel has been removed successfully, the
message Channel nuisance deleted briefly appears
in the display.
The channel remains removed from the voting group
until you either select another voting group or the
radio is turned off and then on again.
The function key programmed to activate a voting group
may be programmed so that a short key press activates
voting and a long key press activates nuisance delete.
Channels
Vote 1
Channel 9
SelectBack
Channel
nuisance
deleted
Operating in conventional mode 59
Scanning a group of channels
The scan feature is used to monitor a group of channels
for activity. When there is activity on a channel in the
group, the radio stops on that channel. The radio then
unmutes and you can hear the call. Scanning resumes
when the channel is no longer busy. Some channels,
known as ‘priority’ channels, are scanned more often
that other channels in the group.
While the radio is scanning for activity, appears in the
display. When the radio stops on a channel where there
is activity, the icon flashes.
The three types of scanning that may be available on
your radio are:
■standard scanning
■background scanning, and
■in-zone scanning.
For information about viewing and editing scan
group membership, see “Editing a scan group” on
page 78
Scan 1
Menu
60 Operating in conventional mode
Activating standard scanning
Standard scanning is activated when you select a
standard scan group.
To select a standard scan group:
1Press Menu and select Channels.
(Depending on how your radio is programmed,
you may be able to press a function key or use the
channel selector or Quick Access menu to select
channels.)
2Scroll to the group you want and press Select.
Activating background scanning
Background scan is turned on using a programmed
function key. When the function key activates
background scan, the currently selected channel
automatically becomes a member of the background
scan group.
To turn background scan on:
■Press the function key.
Background scan remains on until either you press
the function key again, or select a standard or
in-zone scan group.
Changing the background scan group
assigned to the function key
1Press Menu and select Radio settings > Functions >
Set scan key.
2Scroll through the list of background scan groups
available and press Select. When you next turn on
background scan, this is the scan group that is
activated.
Channels
Scan 1
Channel 9
SelectBack
Operating in conventional mode 61
Activating in-zone scanning
In-zone scan is turned on using a programmed function
key. While in-zone scan is active, the radio scans all the
channels programmed for the zone in which the radio is
operating. When you change to another zone, in-zone
scan starts with channels in the new zone.
To turn in-zone scan on:
■Press the function key.
In-zone scan remains on until either you press the
function key again, or select a standard or
background scan group.
Making a call while scanning
If you want to make a call while your radio is scanning:
1Press the PTT key to transmit.
If the icon is flashing, your radio calls the
currently selected channel.
If there has been no recent activity on the channel
(the icon is not flashing), then the channel that is
called depends on the way your radio has been
programmed.
The possible options are:
■your radio calls a predetermined channel e.g.
your dispatcher
■your radio calls the channel where activity was
last detected
■your radio calls the last free channel.
2When the called party responds, proceed with
your conversation.
62 Operating in conventional mode
Suspending a channel from a scan group
If a member channel of a scan group is busy for a long
time and you do not want to hear the conversation, you
may be able to use the function key programmed for
nuisance delete to temporarily delete it from the scan
group. When the scan group is next selected, or after the
radio has been turned off and then on, the deleted
channel is again part of the scan group.
To remove a channel from a scan group:
1Wait until the radio has stopped on the channel that
you want to remove from the scan group.
2Press the function key programmed for
nuisance delete.
If the channel has been removed successfully, the
message Channel nuisance deleted appears in the
display.
The channel remains removed from the scan group
until you either select another scan group or the
radio is turned off and then on again.
The function key programmed to activate scanning may
be programmed so that a short key press activates
scanning and a long key press activates nuisance delete.
Channel
nuisance
deleted
Operating in conventional mode 63
Hearing faint and noisy signals
This feature is only applicable to analog channels.
Usually the radio’s squelch mute (known as ‘squelch’)
prevents you from hearing faint or noisy calls on a
channel. Without squelch, the radio’s speaker would
‘chatter’ in low signal strength areas.
On occasions when you want to hear everything that is
being said on a channel, even if it is hard to understand,
you can use the squelch override feature to force the
mute open.
Turning squelch override on and off
1Press Menu and select Radio settings > Functions >
Squelch override.
(Depending on how your radio is programmed, you
may be able to press a function key to turn squelch
override on and off.)
2Scroll to On (or Off) and press Select.
The message Squelch override activated
(or deactivated) appears in the display.
Squelch
override
activated
64 Operating in P25 trunking mode
6 Operating in P25 trunking
mode
This section explains how your radio operates on a P25
trunking system. This includes how to make group calls,
individual calls and phone calls.
The features described in this chapter are only available
for radios configured for P25 trunking operation.
This section covers:
■About P25 trunking
■Checking that the system is available
■Making a talkgroup call
■Receiving a talkgroup call
■Scanning a group of talkgroups
■Making an individual call
■Receiving an individual call
■Emergency calls
■Making a phone call
■Unconnected calls
■Failsoft mode operation
■Dynamic regrouping
Operating in P25 trunking mode 65
About P25 trunking
Your radio may be able to operate on a P25 trunking
system as well as a conventional repeater-based system.
On a conventional system, radio users compete for
access to individual channels, and one channel can be
overloaded with traffic while others are often unused.
The trunking system allows several channels to be
automatically shared by a number of radio users. These
traffic channels are pooled and allocated, as required, for
the duration of a call. As calls are completed, the traffic
channels are returned to the pool, to be used for
other calls. This system means reduced waiting times to
make calls.
Checking that the system is available
When you first switch to a talkgroup configured for P25
trunking, the radio attempts to access the network and
register on a control channel.
If registration is successful, the trunking system
available icon appears in the display.
Registration is unsuccessful
If registration is not successful, does not appear, and
the display shows No service.
The radio sounds five beeps, followed by a repeating
double beep. The double beep continues until
registration is successful.
Talkgroup 1
Zone 11
trunked system available
icon
talkgroup name
zone or site name
Menu
Talkgroup 1
No service
Menu
66 Operating in P25 trunking mode
Service is lost
If access to the trunking system is lost, no longer
appears, the bars in the RSSI icon disappear , and the
display shows No service.
The radio sounds five beeps to indicate the loss of
service, followed by a repeating double beep. The
double beep continues until service is restored.
Site trunking operation
During normal trunking operation, your radio may roam
between a number of sites, each with its own zone
controller. This behavior is transparent to you, unless
there is a problem with a zone controller. When this
happens, the radio enters ‘site trunking’ mode, and you
will only be able to communicate with users within a
single site.
While in site trunking mode, the display shows Site
Trunking, and the radio sounds a repeating double
beep. The double beep continues until normal service
is restored.
When access to the zone controller is available again,
your radio automatically returns to normal multi-site
operation.
Failsoft operation
Your radio may be programmed to enter ‘failsoft’ mode
when service is lost due to failure of a trunking site
controller. For information about failsoft mode, see
“Failsoft mode operation” on page 76.
Talkgroup 1
No service
Menu
Site Trunking
Zone 11
Menu
Operating in P25 trunking mode 67
Making a talkgroup call
A talkgroup is a collection of radios on a trunking
system. Trunked talkgroups are found in the Channels
menu, along with conventional channels that may also
be available for the currently selected zone.
Depending on how your radio is programmed, you may
be able to press a function key, use your Quick Access
menu or use the channel selector to select a trunked
talkgroup.
Caution In some situations, your call will not proceed.
For an explanation of the radio behavior, see
“Unconnected calls” on page 75.
To make a talkgroup call on a trunking system:
1Select the required zone:
■Press Menu and select Zones.
■Scroll to the zone you want, and press Select.
(Depending on how your radio is programmed, you
may be able to press a function key, use your Quick
Access menu or use the 3-way selector to select a
zone.)
Your radio now indicates the zone in which it is
operating, either as a letter in the top right corner of
the display, or as a zone name in the second line of
the display.
Zones
Zone 2
Zone 3
SelectBack
Channel 1
Zone 2 zone name
Menu
zone represented as
one or two letters
B
68 Operating in P25 trunking mode
2Select the required talkgroup:
■Press Menu and select Channels.
■Scroll to the talkgroup you want, and press
Select.
(Depending on how your radio is programmed, you
may be able to press a function key, use your Quick
Access menu or use the channel selector to select a
talkgroup.)
Your radio now indicates the currently selected
talkgroup.
3To call this talkgroup, hold the radio so that the
microphone is about one inch (2.5 cm) from your
mouth.
4Press and hold the PTT key to transmit.
5When you hear three short beeps, speak clearly into
the microphone and release the PTT key when you
have finished talking.
While you are transmitting, the LED glows red and
appears in the display.
Channels
Talkgroup 2
Channel 1
SelectBack
Talkgroup 2
Zone 2 talkgroup name
Menu
B
Talkgroup 2
Zone 2
Menu
B
Operating in P25 trunking mode 69
Receiving a talkgroup call
To hear calls from other members of a talkgroup,
your radio must have that talkgroup selected, or the
talkgroup must be part of an active scan group.
For information about selecting a talkgroup, see
“Making a talkgroup call” on page 67, and for
information about scanning talkgroups, see “Scanning a
group of talkgroups” on page 70.
When you receive a call from a talkgroup, the radio
displays the name or the identity of the talkgroup, and
that of the calling radio.
Press the PTT key to accept the call, or Cancel to reject
the call.
Car 1
Talkgroup 2
MenuCancel
talkgroup
calling radio
B
70 Operating in P25 trunking mode
Scanning a group of talkgroups
The scan feature is used to monitor a group of trunked
talkgroups for activity. Each group of talkgroups is
programmed as a single scan group.
When there is a call from a member of the talkgroup scan
group, the radio unmutes and you can hear the call. Calls
from talkgroups programmed as ‘priority’ talkgroups,
take precedence over those from a non-priority
talkgroup.
While the radio is scanning for activity, appears in the
display. When the radio stops on a talkgroup where there
is activity, the icon flashes.
Activating talkgroup scanning
Talkgroup scan is turned on using a programmed
function key. When the function key activates talkgroup
scan, the currently selected talkgroup automatically
becomes a member of the talkgroup scan group.
To turn talkgroup scan on:
■Press the function key.
Suspending a channel from a talkgroup
scan group
If a member channel of a talkgroup scan group is busy
for a long time and you do not want to hear the
conversation, you may be able to use the function key
programmed for nuisance delete to temporarily delete
the talkgroup from the scan group. When the talkgroup
scan group is next selected, or after the radio has been
turned off and then on, the deleted talkgroup is again
part of the talkgroup scan group.
Talkgroup 2
Zone 11
Menu
Operating in P25 trunking mode 71
To remove a channel from a talkgroup scan group:
1Wait until the radio has stopped on the talkgroup
that you want to remove from the talkgroup scan
group.
2Press the function key programmed for
nuisance delete.
If the talkgroup has been removed successfully, the
message Channel nuisance deleted appears in the
display.
The talkgroup remains removed from the talkgroup
scan group until you either select another talkgroup
scan group or the radio is turned off and then on
again.
The function key programmed to activate talkgroup
scanning may be programmed so that a short key press
activates scanning and a long key press activates
nuisance delete.
Editing a talkgroup scan group
You can use the Edit Group menu to view group
membership details and make permanent changes to
your radio’s talkgroup scan groups, if your radio is
programmed in this way.
Select and edit a talkgroup scan group in the same way
as a conventional scan group. See “Editing a scan group”
on page 78.
When operating on a P25 trunked system, each channel
on a conventional system represents a talkgroup.
Channel
nuisance
deleted
72 Operating in P25 trunking mode
Making an individual call
Caution In some situations, your call will not proceed.
For an explanation of the radio behavior, see
“Unconnected calls” on page 75.
To make a call to one radio on a trunking system:
1Press Menu and select Individual call. (The person
to whom you last made an individual call is
highlighted.)
Depending on your radio model and how it is
programmed, you may be able to dial the identity
of the radio you want to call, press a function key or
use your Quick Access menu to select an
individual call.
2Scroll to the person you want to call and press Select
or press the PTT key.
The message Calling... briefly appears.
3Press and hold the PTT key to transmit.
4When you hear three short beeps, speak clearly into
the microphone and release the PTT key when you
have finished talking.
Individual call
Car 2
Car 1
SelectCancel
Calling...
Car 2
MenuCancel
Operating in P25 trunking mode 73
Receiving an individual call
When you receive a call from an individual radio, your
radio displays the caller’s name or identity.
The radio rings until the call is answered.
Press the PTT key to accept the call, or Cancel to reject
the call.
Emergency calls
In an emergency, you can summon help by sending an
emergency call. When an emergency call is initiated, the
radio enters ‘emergency mode’. For more information on
emergency mode, see “Standard emergency mode” on
page 95.
Making an emergency call
You can make an emergency call using the emergency
function key (function key 1).
■Press the function or emergency key to activate
emergency mode.
The message Emergency mode appears and the
radio sounds three short beeps, rising in pitch.
Receiving an emergency call
When you receive an emergency call, your radio displays
the caller’s name or identity and sounds a long beep.
Call received
Car 1
MenuCancel
Emergency mode
Menu
Emergency call
Car 1
Menu
74 Operating in P25 trunking mode
Making a phone call
This feature is only available for radios with
alphanumeric keys.
You may be able to use your radio to connect to a
telephone network and make a phone call.
Caution In some situations, your call will not proceed.
For an explanation of the radio behavior, see
“Unconnected calls” on page 75.
To make a phone call on a trunking system:
1Press Menu and select Phone call. (The phone call
you last dialed appears in the display.)
(Depending on how your radio is programmed, you
may be able to press a function key or use your Quick
Access menu to open the Phone Call menu.)
2Scroll to the number or person you want to call, or
dial the required number using the alphanumeric
keys.
3Press Select or the PTT key.
4Press and hold the PTT key to transmit.
5When you hear three short beeps, speak clearly into
the microphone and release the PTT key when you
have finished talking.
123455
SelectCancel
Operating in P25 trunking mode 75
Unconnected calls
If your call is not connected, the way your radio behaves
is explained in the following table.
Radio behavior Explanation
The system is too busy to process
your talkgroup or individual call.
The radio sounds
three short beeps.
The system is now available to
process your talkgroup or
individual call.
The radio sounds five
beeps, followed by a
repeating double
beep.
You have selected a talkgroup that
does not currently exist on the
system. Your display shows that
you have lost service and no
longer appears.
See “Service is lost” on page 66.
The radio sounds two
short beeps.
You have attempted to make an
individual call to a radio that does
not currently exist on the system.
You have attempted to make an
individual or phone call, but you are
not authorized to do this.
The radio sounds two
short beeps.
Your individual or phone call has
been rejected or is unanswered.
System
queued
Busy channel
now free
Talkgroup 1
No service
Menu
No answer
No answer
76 Operating in P25 trunking mode
Failsoft mode operation
If your radio is unable to access the trunking system, it
may be programmed to enter failsoft mode. Failsoft
mode operates in one of two ways: ‘radio-based’ failsoft
and ‘infrastructure’ failsoft.
Radio-based failsoft
When you loose access to the trunking system, no
longer appears, the bars in the RSSI icon disappear ,
and the display shows No service.
After a short time, your radio switches to a programmed
conventional communications channel.
The radio remains on that channel until you select a
trunked talkgroup with access to the trunking system.
Infrastructure failsoft
Your radio receives a message from the trunking
infrastructure to say that the trunking system is now
operating in failsoft mode.
While in failsoft mode, the display shows Failsoft, and
the radio sounds a repeating double beep. The double
beep continues until normal service is restored.
Talkgroup 1
No service
Menu
Channel 1
Zone 11
Menu
Failsoft
Zone 11
Menu
Operating in P25 trunking mode 77
You may still be able to communicate with your
dispatcher and other talkgroup members, depending on
the type of system failure that has occurred, and how
your radio is programmed.
When the trunking system returns to normal operation,
your radio is notified, and will attempt to register on the
control channel it was previously using.
Dynamic regrouping
The dynamic regrouping feature allows you to send a
dynamic regrouping request to your dispatcher. Your
dispatcher can then reassign your radio to a special
communications group.
Caution While you are operating on this group, normal
channel selection may be disabled.
To send a dynamic regrouping request:
■Press Menu and select Trunking > Dyn Regrouping.
When you press Select, a message appears in
the display.
If the request is successful, an acknowledgement
message is displayed.
Sending
dynamic
regroup rqst
Cancel
Ack received
OK
78 Editing a scan group
7 Editing a scan group
This section explains how to use the Edit Group menu to
view the current members of your radio’s scan group,
and make permanent changes to this group.
This section covers:
■Selecting a group to edit
■Viewing group membership
■Adding a channel to a group
■Deleting a channel from a group
■Changing a group’s transmit channel
■Changing a group’s first or second priority
channel
Editing a scan group 79
Selecting a group to edit
1Press Menu and select Radio settings > Functions >
Advanced > Edit groups.
(Depending on how your radio is programmed,
you may be able to press a function key or use your
Quick Access menu to select the Edit Groups menu.)
The Edit Groups menu lists all the scan groups
programmed for your radio, regardless of whether
the groups are standard, background or in-zone scan
groups.
2Scroll to the group that you want to view or edit,
press Select, and the Edit Group menu opens.
3In the Edit Group menu, select from the following
options:
■Group members: shows the current members of
a group, and may also show the designated
transmit channel and priority channels.
■Add or Delete channel: adds or deletes member
channels of a group.
■Change tx channel: changes the group’s
transmit channel.
■Change P1 or P2: changes the group’s first or
second priority channel.
Edit groups
C:Group 1
D:Group 2
SelectBack
80 Editing a scan group
Icons and messages
The following icons may appear when viewing group
membership details, adding or deleting channels from a
group, or changing a group’s transmit or priority
channels.
Viewing group membership
1In the Edit Group menu, select Group members and
press Select.
2Scroll through the list of group members. The names
of the group members may be shortened.
3The information that may appear is explained in the
example below.
Icon Meaning
This channel is used to transmit on when there has
been no recent activity. You cannot delete this
channel (it will not appear under Delete channel).
This channel is the group’s first priority channel.
You cannot delete this channel (it will not appear
under Delete channel).
This channel is the group’s second priority
channel. You cannot delete this channel (it will not
appear under Delete channel).
There is more than one instance of this channel in
the group (the channel will be scanned more
often). If you delete this channel, the radio will
attempt to delete all instances of the channel.
Edit group
Group members
Add channel
SelectBack
Group members
C:Channel 1
C:Channel 2 transmit
channel
priority 1
channel
channel name
zone SelectBack
Editing a scan group 81
Adding a channel to a group
1In the Edit Group menu, select Add channel and
press Select.
A list of channels that are not group members
appears.
2Select the channel you want to add and press OK.
Deleting a channel from a group
You cannot delete the priority 1 channel using the Delete
Channel menu.
1In the Edit Group menu, select Delete channel and
press Select.
A list of group members that are able to be deleted
appears.
2Select the channel you want to delete and press OK.
Add channel
C:Channel 5
C:Channel 6
OKBack
Delete channel
C:Channel 3
C:Channel 4
OKBack
82 Editing a scan group
Changing a group’s transmit
channel
1In the Edit Group menu, select Change tx and press
Select.
The current transmit channel is identified by the
icon beside the channel name.
2Select the new transmit channel and press OK.
Changing a group’s first or second
priority channel
1In the Edit Group menu, select Change P1 or Change
P2 and press Select.
2Select the new priority or priority 2 channel and
press OK.
Change tx
C:Channel 1
C:Channel 2
OKBack
Change P1
C:Channel 1
C:Channel 2
OKBack
P25 services 83
8 P25 services
This section describes the P25 services that may be
available on your radio. P25 services are only available
for digital channels and some are restricted to
conventional mode, and for radios configured for
dispatcher operation.
This section covers:
■Messages
■Status update
■Status request
■Call alert
■Radio check
■Radio unit monitor
■Radio inhibit and uninhibit
84 P25 services
Messages
You may be able to send short messages to another
radio user. These messages are defined at programming
time and are also known as ‘pre-programmed messages’.
The person to whom you are sending the message must
have the same message programmed into their radio in
order to read and display your message.
Sending a message
You may be able to send your message to a
predetermined person or talkgroup, or to a person of
your choice.
Sending a message to a predetermined
person or talkgroup
1Press Menu and select Services > Messages.
(Depending on how your radio is programmed, you
may be able to press a function key or use your Quick
Access menu to select messages.)
2Select the message you want from the message list.
3Press Select.
A message showing the destination appears in the
display.
The LED glows red and a message may be displayed
to advise you whether the message has been sent
successfully or not.
Messages
En route
At scene
SelectCancel
Sending
message to
current group
Cancel
P25 services 85
Sending a message to a person of your choice
1Press Menu and select Services > Messages.
(Depending on how your radio is programmed, you
may be able to press a function key or use your Quick
Access menu to select messages.)
2Select the message you want from the message list.
3Press Select.
4Select the message recipient from the list and press
Send to.
A message showing the destination briefly appears
in the display.
The LED glows red and a message may be displayed
to advise you whether the message has been sent
successfully or not.
Messages
En route
At scene
SelectCancel
Send message
Car 2
Car 3
Send toCancel
Sending
message to
Car 2
Cancel
86 P25 services
Status update
You can inform other radio users of your current status
by sending them a status update, for example, ‘At scene’.
You may be able to send the status update to a
predetermined person or talkgroup, or to a person of
your choice.
When you send a status message, you are also setting
your status, which the dispatcher may be able to check
by ‘interrogating’ your radio. You can change your status
at any time by selecting another status message and
sending it. See “Status request” on page 87.
To send a status update:
1Press Menu and select Services > Status update.
(Depending on how your radio is programmed, you
may be able to press a function key or use your Quick
Access menu to select status update.)
2Select the status message you want from the
message list.
3Press Send to or Select.
A message showing the destination appears in the
display.
The LED glows red and a message may be displayed
to advise you whether the status update has been
sent successfully or not.
Status update
On site
At lunch
SelectCancel
Sending
status to
current group
Cancel
P25 services 87
Status request
This feature is only available for digital channels
operating in conventional mode, and for radios
configured for dispatcher operation.
You can find out what another radio user is currently
doing by asking them to send you a status update.
To send a status request:
1Press Menu and select Services > Status request.
2Select the status request recipient from the list.
3Press Send to.
A message showing the destination appears in the
display.
The LED glows red and a message may be displayed
to advise you whether the message has been sent
successfully or not.
Status request
Car 2
Car 3
Send toCancel
Sending sts
rqst to
Car 2
Cancel
88 P25 services
Call alert
This feature only applies to individual calls.
You can let another radio user know that you want to
talk to them by sending them a call alert page. When the
other radio user receives the call alert page, they can call
you back when it is convenient.
To send a call alert page:
1Press Menu and select Services > Call alert.
2Select the radio you want to page.
3Press Send to.
A message appears in the display.
The LED glows red and a message may be displayed
to advise you whether the call alert has been sent
successfully or not.
If an acknowledgement is not received from the
recipient’s radio, you may have the option of either
cancelling or resending the call alert page.
Answering a call alert page
If you receive a call alert page from another radio user,
the message Page rx’d from... briefly appears in the
display.
Select Call to return the page or OK to delete it. If you
miss the call alert page, the identity of the caller may be
saved in your recent calls list.
Call alert
Richard
John
Send toCancel
Sending page
to Richard
Cancel
P25 services 89
Radio check
This feature is only available for digital channels
operating in conventional mode, and for radios
configured for dispatcher operation.
If you want to find out whether a particular radio is
available on the system, you can use the radio check
feature. This sends a radio check message to the radio
unit you have specified.
1Press Menu and select Services > Radio check.
2Scroll to the radio you want to check.
3Press Send to.
The LED glows red and a message showing the
destination appears in the display.
If the radio is available on the system, an
acknowledgement message is displayed.
Radio check
Car 2
Car 3
Send toCancel
Sending
radio chk to
Car 2
Cancel
Ack received
OK
90 P25 services
Radio unit monitor
This feature is only available for digital channels
operating in conventional mode, and for radios
configured for dispatcher operation.
The radio unit monitor feature can be used when you are
concerned about the safety of a radio user on your
system. When you send a radio-unit monitor request to
a radio, it calls you back without giving any indication
that it is making a call. You can hear any activity near the
radio for up to 20 seconds.
Sending a radio monitor request
1Press Menu and select Services > Radio monitor.
2Scroll to the radio you want to monitor.
3Press Send to.
The LED glows red and a message appears in the
display.
If the other radio has received your request, it will
now call you, so that you can monitor activity near
the radio.
Radio monitor
Car 2
Car 3
Send toCancel
Sending
R.U.M to
Car 2
Cancel
Call received
Car 2
Menu
P25 services 91
Radio inhibit and uninhibit
This feature is only available for digital channels
operating in conventional mode, and for radios
configured for dispatcher operation.
If you want to make another radio on the system
inoperable, you can use the radio inhibit feature. This
feature is also known as ‘stun’.
To the user of the inhibited radio, it appears as though
the radio has turned off. The radio remains inoperable
even if it is turned off and then on again.
The radio cannot return to operation until it receives an
uninhibit request. This is also known as ‘revive’.
Sending a radio inhibit request
1Press Menu and select Services > Radio inhibit.
2Scroll to the radio you wish to make inoperable.
3Press Send to.
The LED glows red and a message appears in the
display.
If the radio has been successfully immobilized, an
acknowledgement message is displayed.
Radio inhibit
Car 2
Car 3
Send toCancel
Sending
inhibit to
Car 2
Cancel
Ack received
OK
92 P25 services
Sending a radio uninhibit request
1Press Menu and select Services > Radio uninhibit.
2Scroll to the radio you wish to make operable.
3Press Send to.
The LED glows red and a message appears in the
display.
If the radio has been successfully returned to
operation, an acknowledgement message is
displayed.
Radio uninhibit
Car 2
Car 3
Send toCancel
Sending
uninhibit to
Car 2
Cancel
Ack received
OK
94 Emergency operation
About emergency calls
In an emergency you can summon help by sending an
emergency call. There are three types of emergency
calls:
Making a priority call
This feature is available for digital channels only.
When you turn the priority call feature on, the radio
automatically sends an emergency alert (message) to
the current talkgroup.
Any calls you make while the priority call feature is
turned on are flagged as emergency calls.
To turn the priority call feature on and off:
1Press Menu and select Priority call.
Call type Explanation
Priority call (Digital channels only.) An emergency alert
is automatically sent to the current
talkgroup. Calls made when the priority call
feature is turned on are flagged as
‘emergency’ calls. For further information
see “Making a priority call” on page 94.
Standard
emergency
call
When an emergency call is initiated, the
radio enters ‘emergency mode’. For further
information see “Standard emergency
mode” on page 95.
Manual
emergency
call
(Digital channels only.) Emergency is
activated and your radio sends an alert to
your dispatcher and other members of your
group, along with your radio digital alias
and GPS location. For further information
see “About manual emergency operation”
on page 97.
Emergency operation 95
(Depending on how your radio is programmed, you
may be able to press a function key to turn priority
call on and off.)
2Scroll to On (or Off) and press Select.
Standard emergency mode
When you press the emergency key your radio enters
‘emergency mode’, if your radio is programmed in
this way.
When the radio enters emergency mode, it will
automatically send alerts together with your radio unit
ID to the dispatcher. These alerts are usually sent on a
designated emergency channel.
Warning The way your radio behaves in emergency
mode depends on how your radio is programmed.
For further information on what your radio may do in
emergency mode, see “What happens during an
emergency call?” on page 95.
What happens during an emergency call?
The exact way your radio behaves when it enters
emergency mode depends on how your radio is
programmed.
The main phases for emergency modes are summarized
below. The length of each phase is determined when the
radio is programmed.
Priority call
On
Off
SelectBack
96 Emergency operation
When the emergency key is pressed:
Activating emergency mode
You can activate emergency mode using the emergency
function key.
1Press the function or emergency key to activate
emergency mode.
‘Emergency mode’ appears in the display.
One or more emergency calls are sent to your
dispatcher or another predetermined radio user.
During emergency mode, the radio will behave as
described in “What happens during an emergency
call?” on page 95.
2Turn the radio off and on again to end emergency
mode. The radio returns to normal operation.
Digital channels: the radio continually sends
emergency alerts to the dispatcher until a
response is received. Details of your location
may also be sent (if this feature is available
for your radio).
The radio alternately transmits and receives
so the dispatcher can hear what is happening
in the vicinity of your radio.
(Emergencies end once this phase is complete
or when you end emergency mode.)
b
c
Emergency mode
Emergency operation 97
About manual emergency
operation
This feature is available for digital channels only.
When you press the emergency key, your radio sends
an alert to your dispatcher and other members of your
group, along with your radio digital alias and GPS
location.
While the emergency call is active, the emergency
information is sent out periodically, until either you or
another member of your group end the emergency call.
You are still able to make and receive voice calls while
emergency information is being sent, but your radio
does not display caller details.
Making a manual emergency call
Warning You will not be able to make a voice call on the
channel until the 3-second emergency alarm has
finished.
1Press and hold the emergency key for longer than
three seconds.
The radio gives three short beeps, rising in pitch.
Emergency appears in the display, and remains until
the manual emergency call is cancelled.
If you receive an acknowledgement from another
radio in your group, the manual emergency call is
Emergency
Menu
98 Emergency operation
cancelled, and the message Emergency Acked
briefly appears in the display.
Receiving a manual emergency call
When your radio receives a manual emergency call,
Emergency appears in the display, along with the
identity of the radio that initiated the emergency call.
A loud repeating emergency alarm sounds for three
seconds. If location information has been sent, Location
appears in the display.
Cancelling a manual emergency call
If the emergency situation has been resolved, the
manual emergency call can be cancelled either by you or
another member of your group.
Cancelling an emergency call you have made
■Press and hold the emergency key for longer than
three seconds.
The message Emergency cancelled appears in
the display.
Emergency
Acked
NWME42T1 alias of
acknowledging radio
Emergency
NWBE22M1
MenuLocation
radio in
emergency
location information
available
Emergency
cancelled
Emergency operation 99
Your radio now returns to the channel that it was
operating on prior to the emergency call.
Cancelling a manual emergency call you have
received
When you have received a duress emergency call, the
Emergency menu always moves to the top of the menu
list. In the Emergency Menu, you can manually
acknowledge the duress emergency call. This
acknowledgement cancels the call.
1Press Menu and select Emergency > Acknowledge.
The name of the radio that initiated the emergency
call appears in the display.
2Press Send to cancel the manual emergency call
from that number.
The message Emergency Ack Sent briefly appears
in the display.
Emergency
Acknowledge
Last stored
SelectBack
Acknowlegement
NWBE22M1
SendBack
Emergency Ack
Sent
100 Emergency operation
About the lone worker feature
Lone worker is a safety feature for people who work
alone. The radio requests a response from you at regular
predetermined intervals. If you are unable to respond,
the radio either enters emergency mode or sends a
status update to a predetermined person or talkgroup.
An audible warning is given one or two minutes before
the radio enters emergency mode or sends the status
update, to warn you and to prevent false activation.
Responding to a lone worker alarm
If you hear a beep to indicate that the radio is expecting
a response from you to acknowledge that you are safe:
■Press the programmed function key.
Otherwise the radio will activate emergency mode or
send a status update.
Emergency operation 101
About the man down feature
The man down feature activates when the radio is tilted
more than 60 degrees (for example, the radio user has
been attacked and is lying on the ground).
If the radio remains in this position for one or two
minutes, it will beep to warn the radio user. If you do not
respond after a further beep, the radio either enters
emergency mode or sends a status update to a
predetermined person or talkgroup.
Preventing false activation of emergency
mode
If you hear a beep to warn you that the radio has sensed
it is not upright, and it is not an emergency situation, you
can prevent the radio from falsely activating emergency
mode by either:
■restoring the radio to an upright position (by
standing up, for example), or
■pressing the programmed function key.
102 Encryption
10 Encryption
This section describes how to use encryption to make
your communications completely private.
This section covers:
■About encryption
■Encrypting calls
■Making an encrypted call
■Receiving an encrypted call
■Changing the radio’s encryption key
■Removing encryption keys from the radio
■Updating encryption keys over-the-air
■Using an encryption demonstration key
Encryption 103
About encryption
The encryption feature is available for digital and
dual-mode channels only.
To make communications with other users on your
system completely private, your radio may be able to
encrypt outgoing calls, using a confidential encryption
key. The radio receiving your call must have the same
encryption key installed before it can hear your
encrypted call.
About the proper key detect feature
Your radio may be programmed with ‘proper key detect’.
This means that you can only hear an encrypted call if
the key used to encrypt the incoming call matches the
key used to encrypt your outgoing calls on that channel.
Note that encryption does not need to be turned ‘on’ for
the radio to unmute.
For example, you are encrypting your outgoing calls
using encryption key 7. Although key 1 and key 2 are
also stored in your radio, your radio has been
programmed so that it will only unmute for incoming
calls encrypted using key 7.
104 Encryption
Encrypting calls
Your radio may be able to turn encryption on and off.
While encryption is on, your outgoing calls are
encrypted on channels programmed for encryption, and
the encryption icon remains in the display.
This setting only affects outgoing calls. Incoming calls
will still be decoded by your radio so long as the key
required to decode the call is stored in your radio.
To turn encryption on or off:
1Press Menu and select Security > Encryption.
(Depending on how your radio is programmed, you
may be able to press a function key to turn
encryption on and off.)
2Scroll to On (or Off) and press Select.
The message Encryption activated
(or deactivated) appears in the display.
Using the 3-way selector
To turn encryption on and off using the 3-way selector:
1Rotate the 3-way selector to either position A or B to
turn encryption on.
The message Encryption activated briefly appears
in the display.
2Rotate the 3-way selector to position C to turn
encryption off.
The message Encryption deactivated briefly
appears in the display.
Encryption
On
Off
SelectBack
Encryption 105
Making an encrypted call
1Select the channel or group you wish to call.
2Check that encryption is on ( is showing in
the display).
3Press and hold the PTT key to transmit.
The name of the encryption key that your radio is
using for the transmission may briefly appear in
the display.
While you are transmitting, the LED glows red and
appears in the display.
Receiving an encrypted call
When you receive an encrypted call, your radio unmutes
and you can hear clear speech, so long as the key
required to decode the call is stored in your radio.
The name of the encryption key used to encrypt the
incoming call may briefly appear in the display, below
the name of the caller.
If the key required to decode the call is not stored in your
radio, then your radio remains muted.
Your radio may also remain muted if the currently
selected channel has ‘proper key detect’ programmed.
Channel 8
Key 7
Menu
Channel 7
Key 2
Menu
106 Encryption
Changing the radio’s encryption
key
You may be able to use the Change All menu to change
the encryption key that encrypts your outgoing calls.
You can then use the Preset Keys menu to change the
encryption keys back to the default encryption key for
each channel.
Warning Once you change the encryption key, it may
also automatically update the encryption keys used to
encrypt calls on other channels.
Changing the transmit encryption key
1Press Menu and select Security > Change all.
2Scroll to the key you want and press Select.
The message Global key selected briefly appears in
the display.
Changing the transmit encryption key back
to the default setting
1Press Menu and select Security > Preset keys.
The message Select preset keys? appears in
the display.
2Press OK and the message Preset keys selected
briefly appears in the display.
Change all
Key 2
Key 1
SelectBack
Security
Preset keys
Change all
SelectBack
Encryption 107
Changing the encryption keyset
It may be possible for you to change the encryption data
associated with the encryption keys loaded in
your radio.
1Press Menu and select Security > Change keyset.
2Scroll to 01 or 02 and press Select.
The message Keyset selected briefly appears in
the display.
Removing encryption keys from
the radio
It may be possible for you to delete encryption keys from
your radio.
Warning When emergency mode is activated, or when
your radio is immobilized (‘inhibited’), your encryption
keys may be automatically deleted from your radio.
Deleting an encryption key
1Press Menu and select Security > Advanced >
Zeroize key.
2Scroll to the key you want and press Select.
The message Single key zeroized briefly appears in
the display.
Change keyset
01
02
SelectCancel
108 Encryption
Deleting all encryption keys
1Press Menu and select Security > Advanced >
Zeroize all.
The message Zeroize all keys? appears in
the display.
2Press OK and the message All keys zeroized briefly
appears in the display and no longer appears.
Updating encryption keys
over-the-air
You may be able to update your encryption keys using
over-the-air-rekeying (OTAR).
This feature is only available for digital channels
operating in conventional mode.
■Press Menu and select Security > Rekey request.
The message Rekey request ack appears in the
display. If there is no response to the rekey request,
the message Rekey request timeout appears.
Encryption 109
Using an encryption
demonstration key
Your radio may be programmed with an encryption
‘demo’ key. The demo key is used to demonstrate the
way encryption operates, without the need to load
secure encryption keys into the radio.
Activating the demo key
1Press Menu and select Security > Advanced > Demo
key.
2Scroll to Enable and press Select.
The message Demo key activated appears in
the display.
Making an encrypted call using the
demo key
To encrypt your transmissions using the demo key:
1Activate the demo key on your radio.
2Turn on encryption. See “Encrypting calls” on
page 104.
3Make the call. See “Making an encrypted call” on
page 105.
Demo key
Enable
Disable
SelectBack
110 Encryption
Receiving an encrypted call using the
demo key
Once the demo key is activated on your radio, the radio
unmutes when you receive a call encrypted using the
demo key, and you can hear clear speech.
The identity of the caller appears in the display, along
with the encryption key name.
Note that you do not need to have encryption turned on
to be able to hear an encrypted call.
Channel 7
Demo key
Menu
Customizing radio settings 111
11 Customizing radio settings
This section describes the ways in which you can
customize your radio.
This section covers:
■Extending battery life on a shift
■Changing the volume of all audible indicators
■Changing the volume of keypress tones
■Changing to quiet operation
■Changing to silent operation
■Turning on backlighting
112 Customizing radio settings
Extending battery life on a shift
You can reduce the power consumption of your radio
(and thereby extend the life of the battery during a shift)
in the following ways:
■Transmit at low power (if your radio is not already
configured to do this).
■Ensure that backlighting automatically turns off
when no radio activity is detected (see “Turning on
backlighting” on page 115).
Turning low power transmit on or off
If you are using your radio in conditions where signal
strength is high, you can extend the shift life of your
battery by transmitting at low power.
When low power transmit is turned on, appears in
the display and calls are made at low power rather than
at the programmed power setting.
To turn low power transmit on or off for all channels:
1Press Menu and select Radio settings > Functions >
Low power tx.
(Depending on how your radio is programmed, you
may be able to press a function key to turn low power
transmit on or off.)
2Scroll to On (or Off) and press Select. (The current
setting is highlighted.)
The message Low power tx activated
(or deactivated) appears in the display.
SelectBack
Low power tx
Off
On
Customizing radio settings 113
Changing the volume of all
audible indicators
You can set the volume of all the audible indicators to
either high or low. Audible tones include incoming call
tones, warning tones and confirmation tones.
To change the volume of your radio’s audible tones:
1Select Menu > Radio settings >
Alert settings > Indicator level.
(Depending on how your radio is programmed, you
may be able to press a function key to change the
level of indicators.)
2Scroll to High (or Low) and press Select.
Changing the volume of
keypress tones
Whenever you press the radio keys, the keypress tones
give you an audible indication as to whether or not your
action is allowed. A short, medium-pitched beep
indicates that an action is allowed. A long, low-pitched
beep indicates that the action is not allowed.
To change the volume of your radio’s keypress tones:
1Select Menu > Radio settings >
Alert settings > Keypress tones.
2Scroll to either Off, Low or High and press Select.
SelectBack
Alert settings
Indicator level
Keypress tones
SelectBack
Alert settings
Keypress tones
Quiet operation
114 Customizing radio settings
Changing to quiet operation
When quiet operation is on, keypress tones and
confirmation tones are turned off. Incoming call tones,
signalling tones and warning tones all remain audible.
To turn quiet operation on or off:
1Select Menu > Radio settings >
Alert settings > Quiet operation.
(Depending on how your radio is programmed, you
may be able to press a function key to toggle monitor
on and off.)
2Scroll to On (or Off) and press Select.
Changing to silent operation
When silent operation is on, all the radio’s audible tones
are turned off, and only channel traffic can be heard.
To turn silent operation on or off:
1Select Menu > Radio settings >
Alert settings > Silent operation.
2In the Silent Operation menu, scroll to either On or
Off and press Select.
While silent operation in on, the icon appears in the
display.
SelectBack
Alert settings
Quiet operation
Silent operation
SelectBack
Alert settings
Silent operation
External alert
Customizing radio settings 115
Turning on backlighting
Whenever a key is pressed or a call is received, the
keypad and display light up automatically. Backlighting
only remains on for a few seconds, unless there is further
radio activity. When backlighting is turned on, it remains
on until the setting is changed to Off, regardless of radio
activity.
To turn backlighting on or off:
1Select Menu > Radio settings >
Display settings > Backlighting.
(Depending on how your radio is programmed, you
may be able to press a function key to toggle
backlighting on and off.)
2Scroll to either On or Off and press Select.
Turning backlighting on momentarily
You may be able to use a programmed function key to
turn backlighting on momentarily.
■Press the assigned function key to turn backlighting
on. Backlighting remains on for a few seconds, and
then turns off.
Alternatively, the function key may be programmed
so that:
■a short key press turns backlighting on momentarily,
and
■a long key press turns backlighting on, and it
remains on until there is a further long key press.
SelectBack
Display settings
Backlighting
Contrast adjust
116 Charging and caring for batteries
12 Charging and caring for
batteries
This section describes how to charge your Tait radio
battery as well as care for it, to ensure safe operation,
maximum performance and prolonged battery life.
This section covers:
■About the chargers
■Before using the charger
■Charging the battery
■Maintaining battery life and performance
■Storing batteries
■Disposing of batteries
Charging and caring for batteries 117
About the chargers
Unless otherwise indicated, the charging advice and
instructions in this chapter apply to all chargers.
There are three types of charger available for your Tait
radio battery:
■Desktop charger: Small enough to
fit on a desk, it charges one battery
at a time.
■Multicharger: Charges up to six
batteries. It can be mounted on a desk, on a wall, or
in an equipment rack.
■Vehicle charger: Charges one
battery at a time while installed
in a vehicle.
Multicharger safety information
Warning This device must be connected to an earthed
mains socket-outlet.
118 Charging and caring for batteries
Before using the charger
Handle the battery safely
Warning Handle the battery safely. Failure to observe
the following handling recommendations could result in
personal injury and/or equipment damage.
■Before using a Li-ion battery, please read the Li-ion
Battery Safety Information (MPC-00006-xx)
included with your battery, and follow the
instructions it provides. Incorrect use of a Li-ion
battery can cause explosion or fire.
■Do not short-circuit the battery contacts, neither
intentionally nor accidentally, e.g. by placing the
battery with conductive materials such as keys or
jewelry inside a pocket or container. Short-circuiting
the battery contacts can heat up the conductive
material.
Attaching of labels
Warning Do not obstruct the vent hole on the battery
or the vent hole on the radio chassis label. If the vent on
the battery is obstructed the battery may explode,
causing personal injury and/ or damage to property. If
the vent on the radio is obstructed, audio quality and/or
key function may deteriorate and radio seals may be
damaged.
For detailed information about attaching labels safely,
see “Attaching labels to the radio or battery” on page 25.
Charging and caring for batteries 119
Charging temperatures
Notice Do not expose a battery to very high or very low
temperatures for extended periods of time. Doing so will
shorten the usable life (‘service life’) of the battery.
To achieve the best results when charging your battery:
■Before you begin to charge your battery, make sure
that the battery temperature is close to the room
temperature in which the battery is to be charged.
■If possible, charge the battery in
temperatures between 50 °F and 77 °F
(between 10 °C and 25 °C).
This temperature range is the optimal
charging range.
Charging only starts when the battery is between
32 °F to 104 °F (0 °C to 40 °C).
Temperature indications
When the battery temperature is outside the normal
charging range, the orange LED on the charger is lit.
Charging will start or resume once the temperature is
within normal limits, and no action is required by you.
Leaving the battery on charge
You can leave a battery/radio in the charger once
charging is complete. Leaving a battery in the charger
will not overcharge or damage it.
You can remove a battery/radio from the charger at any
time without harming the battery, the radio, or the
charger. When you return the battery/radio to the
charger, charging is automatically resumed.
Vehicle charger only
It is safe to switch off the ignition while there is still a
battery in the charger. However, if the vehicle will not be
used again for some time, check whether charging will
77 °F
25 °C
50°F
10 °C
120 Charging and caring for batteries
continue while the ignition is off, and consider what
effect this might have on the vehicle battery.
To check, place the battery in the charger, and switch off
the vehicle ignition:
■If no charger LED stays lit, the charger will resume
charging only when the ignition is switched on
again. Minimal charger standby power will be drawn
from the vehicle battery until then.
■If a charger LED stays lit, the charger will continue
to charge the radio battery even while the ignition is
off, and will continue to draw power from the vehicle
battery. Once the battery is charged, the charger
draws minimal current and has little effect on a
healthy vehicle battery.
Receiving and making calls while charging
Applies to desktop charger and multicharger only.
Notice For best charging performance, switch off the
radio before placing it in the charger.
You can receive or make a call while the radio is in the
charger, but your radio performance may be degraded.
If you do remove the radio from the charger to answer a
call, the call will not be disrupted.
Removing the radio from the charger to make or receive
a call ends the charging process. Charging safely
recommences when the radio is reinserted into the
charger.
If a radio was turned on while being charged, the battery
indicator may not be accurate when the radio is initially
removed from the charger. After a few seconds, the
battery indicator is updated to display the amount of
charge available in the battery.
Charging and caring for batteries 121
Low battery warning
Notice Do not allow a radio battery to fully discharge
every time you use it, or you will shorten the service life
of the battery.
When the battery is low, your radio warns you in the
following ways:
■The battery icon on the radio display looks empty.
■The status LED on the radio slowly flashes red.
■A high-pitched beep sounds.
You should recharge or replace the battery as soon as
possible. When the battery is completely empty, the
message Battery is flat appears on the display. The
radio emits a long, low-pitched beep and then stops
working. Turn off the radio immediately.
122 Charging and caring for batteries
Charging the battery
Fully charge a battery before using it for the first time.
This will take up to 2.5 hours.
The red LED stays lit while the battery charges.
To charge the battery:
1Desktop charger: Connect the charger to the correct
Tait power adaptor.
Multicharger and vehicle charger: Power on the
charger.
Initially, all three LEDs are lit for two seconds.
2Place just a battery in the charger, or a radio with a
battery attached (desktop charger or multicharger
only). There is no need to remove a belt clip, antenna,
or any accessory that is attached to the accessory
connector.
The red LED lights up, and stays lit while the battery
charges. For a battery that is almost completely
discharged, allow two hours.
When charging is complete, the green LED
stays lit.
Charging and caring for batteries 123
LED behavior
If there is a battery in the charger when power is
supplied to the charger, the LEDs behave as follows:
If the charger does not behave as expected:
■Make sure the radio or battery is seated properly in
the charger.
■Check that the charger is properly plugged in.
■Check that the battery and charger contacts are
clean. To clean, wipe the contacts with a dry lint-free
cloth to remove any dirt, oil or grease.
LED Meaning
briefly
The charger has been connected to a power
supply.
steady
The battery is charging.
steady
Charging complete. Remove the battery, or
leave it in the charger.
steady
■The battery temperature is outside the
normal charging range. Charging will
start or resume once the temperature is
within normal limits. No action is
required.
■There is a fault. Contact your local
regional Tait office.
all off
There is a fault. Contact your local regional
Tait office.
124 Charging and caring for batteries
Removing the battery from the charger
■Desktop charger and multicharger: Lift the battery/
radio out of the charger.
■Vehicle charger: Pull the release bar up, and then lift
out the battery.
You can remove a battery/radio from the charger at any
time without harming the battery, the radio, or the
charger. When you return the battery/radio to the
charger, charging is automatically resumed. You can also
leave a battery/radio in the charger once charging is
complete.
Maintaining battery life and
performance
With proper care and maintenance you will maintain the
performance and life of the battery. It is recommended
that you:
■Use only Tait batteries and chargers.
■Do not expose a battery to very high or very low
temperatures for extended periods of time. Doing so
will shorten the service life of the battery.
Very high: above 140 °F (60 °C)
Very low: less than –22 °F (–30 °C)
■Charge the battery at a room temperature of
between 50 °F and 77 °F (between 10 °C and 25 °C).
This temperature range is the optimal charging
range.
■Store batteries properly when not in use. See
“Storing batteries” on page 125.
Charging and caring for batteries 125
Cleaning the contacts of the battery
Notice Do not scratch or scrape the contacts of the
battery. If necessary, wipe the contacts of the battery
with a dry, lint-free cloth to remove any dirt, oil or grease.
Storing batteries
When not in use for a month or more, batteries should be
stored correctly to prolong their life.
■Remove the battery from the radio before storage.
■Fully charge the battery if storing for less than one
month.
■Charge the battery to about 30% if storing for longer
than one month.
■Store the battery in a cool dry place.
Using batteries after storage
Batteries that have been stored for any length of time
must be charged before being used. See “Charging the
battery” on page 122.
Disposing of batteries
Run the battery flat before disposing of it. When
disposing of the battery, be sure to do so in an
environmentally sensitive manner. Please contact your
radio provider for information on recycling programs in
your area. See “Environmental responsibilities” on
page 9 for more information.
126 Troubleshooting
13 Troubleshooting
This section describes troubleshooting procedures, and
basic maintenance.
This section covers:
■About troubleshooting
■System error message
■When your radio won’t turn on
■Identifying the radio’s audible tones
■Checking the version of your radio
■General care
■Cleaning the contacts of the battery
■Cleaning the radio
Troubleshooting 127
About troubleshooting
If you are experiencing difficulty operating your radio,
you may find the following sections helpful. Consult your
radio provider for assistance, if necessary.
System error message
If your radio displays a system error message, take a
note of the number (X:XXXXXXXX), and consult your
radio provider.
When your radio won’t turn on
If the LED on your radio does not glow red when the
radio is turned on, it is probable that power is not
reaching the radio. Check the following:
■Is the battery firmly attached to the radio?
■Is the battery sufficiently charged?
■Is the battery charger working properly?
If all appears to be in order, but your radio still fails to
operate properly, contact your radio provider for
further assistance.
System error
X:XXXXXXXX
128 Troubleshooting
Identifying the radio’s audible tones
The radio’s audible tones can help you identify a
potential problem:
Audible tone Meaning
One short,
high-pitched
beep
The radio has been made inoperable
(‘stunned’ or ‘inhibited’) by your service
provider.
Two short
beeps
The radio has been made operable
(‘revived’ or ‘uninhibited’) by your
service provider.
Two low-
pitched beeps
The radio’s temperature is high. (The
radio will continue to operate.)
Two high-
pitched beeps
The radio’s temperature is in the very
high range; all calls will now be at low
power. If the radio’s temperature rises
above this range, calls will be inhibited.
Turn off the radio and allow it to cool
down.
Continuous
low-pitched
tone
Radio system error: a system error has
occurred and the radio may be
inoperable. Contact your radio provider.
Troubleshooting 129
Checking the version of your radio
Your radio provider may ask you for the hardware
and firmware version of your radio, for
troubleshooting purposes.
Using the Main menu
1Press Menu and select Radio info > Version info.
2Scroll to the version information you want to view
and press Select.
Using the PTT key
■Hold down the PTT key and turn on the radio.
The firmware and hardware versions, and your
radio’s frequency band is briefly displayed.
General care
Your radio requires no regular maintenance other than
ensuring that the battery has sufficient charge and that
no damage has occurred to the antenna or the battery.
Notice To prevent permanent damage to the radio
case, do not allow the radio to come into contact with
detergents, alcohol, aerosol sprays, or petroleum-based
products.
For general battery care, see “Maintaining battery life
and performance” on page 124.
Cleaning the contacts of the battery
Notice Do not scratch or scrape the contacts of the
battery. If necessary, wipe the contacts of the battery
with a dry, lint-free cloth to remove any dirt, oil or grease.
Cleaning the radio
If you need to clean the radio case, use a cloth
dampened with clean water.
130 Glossary
14 Glossary
A
APCO The Association of Public Safety
Communications Officials.
The APCO Project 25 standards committee
(http://www.apcointl.org/) defined a digital
radio standard. The standard is often referred
to as ‘APCO’ or ‘P25’.
C
channel In a conventional system, a channel is a pair of
frequencies used to transmit and receive
radio signals.
In a P25 trunking system, a channel is a group
of radio users.
control
channel
In a P25 trunking system, the control channel
is used by the trunking site to let the radio
units in the site’s coverage area know when
they can transmit their call information.
conventional
operation
In conventional operation, the radio is tuned
to a programmed channel, and communicates
with other radios either on that channel, or
through a repeater system.
F
failsoft Failsoft operation offers P25 conventional
operation if the radio cannot acquire a control
channel on a trunking system for an extended
period of time. The conventional channel may
be a repeater channel or a direct channel.
Glossary 131
FCC Federal Communications Commission, an
independent United States government
agency that regulates interstate and
international radio communications.
L
LED Light Emitting Diode, a device that is able to
emit light.
M
mute A mute controls the circumstances under
which a received signal is passed to the
radio’s speaker. For example, when a signal is
received by the radio, the mute may remain
‘closed’ if the signal is not strong enough,
does not have valid signaling or is encrypted.
P
P25 Project 25. The Association of Public Safety
Communications Officials (APCO) established
Project 25 (P25). This project was led by
United States Federal, state, and local
government representatives to develop
standards for interoperable digital radios and
systems to meet the needs of public safety
users. See http://www.project25.org for
further information.
R
repeater A repeater is a relaying site, usually situated
above a city or town. The repeater extends
the range of radio communications by
receiving and re-transmitting signals received
from radios.
132 Glossary
RF Radio Frequency, the part of the
electromagnetic spectrum that is suitable for
radio transmissions. The frequency of the RF
signal is described in terms of the number of
cycles per second or Hertz (Hz).
RSSI Received Signal Strength Indicator, an icon or
number that shows the strength of a received
signal.
T
traffic channel The traffic channel is the channel on a
trunking system to which the parties
participating in a call are directed to for the
duration of the call. When the call ends, the
traffic channel is returned to the pool of
channels for use in a new call.
trunking
operation
In trunking operation, the trunking system
manages the communications channels used
by the radio, and shares a number of channels
among a large number of radio users.
V
valid signal A valid signal is a signal that the radio
responds to by unmuting the receiver.
A signal may be valid, for example, when it is
stronger than a minimum level or has special
signaling that matches the signaling
programmed for the receiving radio.
Index 133
Index
A
alert tones 36
see also audible tones
alias 97
antenna
safe distance from face 11
audible tones 35
meaning of 128
types of 36
B
background scan
activating 60
changing group
membership 78
battery
extending shift life 112
indicator 34
using after storing 125
bypassing repeater 55
C
call alert page 88
caller, identifying 53
calls
bypassing repeater 55
checking missed calls 48
identifying caller 53
making 50
permitted length of 48
priority call 94
receiving 53
to talkgroup (conventional)
52
two-tone 54
channel
checking that clear
(monitor) 56
home channel 57
removing from scan group
62
scanning 59
voting 57
channel selector control 47, 57
compliance information 10
control channel
registration 65, 77
conventional operation
individual calls 50
talkgroups 51
D
deleting nuisance channels
from groups 62
demo key 109
digital alias 97
dispatcher operation
radio uninhibit 91
status request 87, 89, 90, 91
display
icons 33
distance, recommended safe
from radio 11
distress beacons, frequency
band reserved for 14
documentation, related 22
dynamic regrouping 77
E
emergency call
ending 96
134 Index
types of 94
what happens during 95
emergency mode
turning off 96
understanding 95
encryption
change keyset 107
changing keys 106
demo key 109
over-the-air-rekeying 108
proper key detect 103
receiving an encrypted call
105
turning on and off 104
turning on and off using the
3-way selector 104
encryption key
changing 106
preset 106
removing 107
error messages 127
exposure, to RF 10
F
failsoft mode 66, 76
firmware version, identifying
129
frequency band, reserved for
distress beacons 14
function key settings 37
G
GPS location 97
green LED 35
group
scanning groups 59
talkgroups 51
voting groups 57
H
hardware version, identifying
129
I
identifying caller 53
incoming call tone. See audible
tones
individual calls (conventional)
50
individual calls (trunking) 72
infrastructure failsoft 76
invalid keypress beep 36
in-zone scan
activating 61
changing group
membership 78
K
keep alive
ending 96
key press
long and short, explained 31
keypress
invalid 36
tones. See audible tones.
L
lone worker feature 100
long key press 31
low power transmissions
turning on and off 112
M
Main menu
accessing 38
exiting quickly 38
Index 135
making calls 50
individual call 50
talkgroup call
(conventional) 52
see also Calls
man down feature 101
manual emergency
about 97
making a call 97
manuals, related 22
menus
accessing 38
quick access 39, 40
messages
pre-programmed 84
sending 84
missed calls, checking 48
monitor 56
radio display icon for 34
turning on and off 56
N
nuisance delete
scan groups 62
voting groups 58
O
OTAR 108
P
P25 trunking. See trunking
operation. 65
paging a radio 88
phone calls (trunking) 74
power consumption
reducing 112
power up radio 42
priority call, making 94
priority channels, scanning 59
Q
quick access menus 39, 40
R
radio
controls 31
not turning on 127
recommended safe distance
when using 11
turning on and off 42
unlocking 42
version 129
radio check 89
radio display
error messages 127
radio frequency (RF) energy
causing electronic devices
to malfunction 15
compliance with exposure
standards 11
controlling exposure to 10
radio unit ID 53, 95
displaying when receive
calls 53
radio-based failsoft 76
radio-monitor request 90
recent calls 48
red LED 35
related documentation 22
repeater talkaround 55
radio display icon for 33
turning on and off 55
revive 91
RF, exposure to 10
RFSS controller. See zone
controller 66
136 Index
S
safe distance, recommended
from radio 11
safety
information 10
scan groups
changing group
membership 78
editing 78
removing nuisance channel
from 62
selecting 59
scanning
a group of channels 59
priority channels 59
talkgroups (trunking) 70
scrolling indicator 34
short key press 31
signals, hearing faint and noisy
63
site controller 66
site trunking mode 66
speaker volume, adjusting 43
squelch mute 63
squelch override
turning on and off 63
status indicators
about 35
status LEDs 35
status query 87
status update
requesting 87
status updates
sending 86
stun 91
T
talkaround. See repeater
talkaround.
talkgroup (conventional)
making a call to 52
selecting 52
talkgroup (trunking)
making a call to 69
priority 70
scanning 70
selecting 69
talking directly to other radios
55
talking party ID
turning on and off 53
time-out timer 48
traffic channel 65
transmission time, limited 48
transmit timer 48
transmitting, at low power 112
troubleshooting 127
trunking operation
about 65
control channel 65, 77
dynamic regrouping 77
failsoft mode 66, 76
individual calls 72
infrastructure failsoft 76
no service indicators 66
phone calls 74
radio-based failsoft 76
registration unsuccessful
indicators 65
RFSS controller. See zone
controller 66
site controller 66
site trunking mode 66
talkgroup call 67
traffic channel 65
zone controller 66
trunking system
about 65
service lost 66
two-tone
Index 137
overriding 54
two-tone signaling
receiving two tone calls 54
U
unlocking the radio 42
V
Valid 36
version information, of radio
129
volume, changing 43
voting 57
voting groups
removing channels from 58
W
warning tones. See audible
tones
warnings, on radio display 127
wireless headset
connecting 44
disconnecting 45
Z
zone controller 66
zones
about 46
selecting 46
138 Directive 1999/5/CE Declaration of Conformity
Directive 1999/5/CE Declaration of Conformity
da Dansk
Undertegnede Tait Limited erklærer herved, at
følgende udstyr TPDB1A overholder de
væsentlige krav og øvrige relevante krav i
direktiv 1999/5/EF.
Se endvidere:
http://eudocs.taitradio.com/
de Deutsch
Hiermit erklärt Tait Limited die Übereinstim-
mung der Geräte TPDB1A mit den grundle-
genden Anforderungen und den anderen
relevanten Festlegungen der Richtlinie 1999/
5/EG.
Siehe auch:
http://eudocs.taitradio.com/
el Ελληνικός
Με την παρουσα Tait Limited δηλωνει οτι
TPDB1A
συμμορφωνεται προσ τισ
ουσιωδεισ απαιτησεισ και τισ λοιπεσ
σχετικεσ διαταξεισ τησ οδηγιασ 1999/5/
ΕΚ.
βλέπε και:
http://eudocs.taitradio.com/
en English
Tait Limited declares that this TPDB1A
complies with the essential requirements and
other relevant provisions of Directive 1999/5/
EC.
See also:
http://eudocs.taitradio.com/
es Español
Por medio de la presente Tait Limited declara
que las radios TPDB1A cumplen con los requi-
sitos esenciales y cualesquiera otras disposi-
ciones aplicables o exigibles de la Directiva
1999/5/CE. Véase también:
http://
eudocs.taitradio.com/
fi Suomi
Tait Limited vakuuttaa täten että TPDB1A
tyyppinen laite on direktiivin 1999/5/EY oleel-
listen vaatimusten ja sitä koskevien direktiivin
muiden ehtojen mukainen.
Katso:
http://eudocs.taitradio.com/
fr Français
Par la présente, Tait Limited déclare que les
appareils TPDB1A sont conformes aux exigen-
ces essentielles et aux autres dispositions
pertinentes de la directive 1999/5/CE.
Voir aussi:
http://eudocs.taitradio.com/
it Italiano
Con la presente Tait Limited dichiara che
questo TPDB1A è conforme ai requisiti essen-
ziali ed alle altre disposizioni pertinenti stabi-
lite dalla direttiva 1999/5/CE.
Vedi anche:
http://eudocs.taitradio.com/
nl Nederlands
Hierbij verklaart Tait Limited dat het toestel
TPDB1A in overeenstemming is met de essen-
tiële eisen en de andere relevante bepalingen
van richtlijn 1999/5/ EG.
Zie ook:
http://eudocs.taitradio.com/
pt Português
Tait Limited declara que este TPDB1A está
conforme com os requisitos essenciais e
outras provisões da Directiva 1999/5/CE.
Veja também:
http://eudocs.taitradio.com/
sv Svensk
Härmed intygar Tait Limited att denna
TPDB1A står I överensstämmelse med de
väsentliga egenskapskrav och övriga relevanta
bestämmelser som framgår av direktiv 1999/
5/EG.
Se även:
http://eudocs.taitradio.com/
Tait Software Licence Agreement 139
Tait Software Licence Agreement
This Software License Agreement
("Agreement") is between you (“Licensee”)
and Tait Limited (“Tait").
By using any of the Software items
embedded and pre-loaded in the related
Tait Designated Product, included on CD,
downloaded from the Tait website, or
provided in any other form, you agree to be
bound by the terms of this Agreement. If you
do not agree to the terms of this Agreement,
do not install or use any of the Software. If
you install or use any of the Software, that
will be deemed to be acceptance of the
terms of this Agreement.
For good and valuable consideration, the
parties agree as follows:
SECTION 1 DEFINITIONS
“Confidential Information” means all
or any information supplied to or received
by Licensee from Tait, whether before or
after installation or use and whether directly
or indirectly pertaining to the Software and
Documentation supplied by Tait, including
without limitation all information relating to
the Designated Products, hardware,
software; copyright, design registrations,
trademarks; operations, processes, and
related business affairs of Tait; and
including any other goods or property
supplied by Tait to Licensee pursuant to the
terms of this Agreement.
“Designated Products” means
products provided by Tait to Licensee with
which or for which the Software and
Documentation is licensed for use.
“Documentation” means product and
software documentation that specifies
technical and performance features and
capabilities; user, operation, and training
manuals for the Software; and all physical or
electronic media upon which such
information is provided.
“Executable Code” means Software in a
form that can be run in a computer and
typically refers to machine language, which
is comprised of native instructions the
computer carries out in hardware.
Executable code may also refer to programs
written in interpreted languages that
require additional software to actually
execute.
“Intellectual Property Rights” and
“Intellectual Property” mean the
following or their substantial equivalents or
counterparts, recognized by or through
action before any governmental authority in
any jurisdiction throughout the world and
including, but not limited to all rights in
patents, patent applications, inventions,
copyrights, trademarks, trade secrets, trade
names, and other proprietary rights in or
relating to the Software and Documentation;
including any adaptations, corrections, de-
compilations, disassemblies, emulations,
enhancements fixes, modifications,
translations and updates to or derivative
works from, the Software or Documentation,
whether made by Tait or another party, or
any improvements that result from Tait
processes or, provision of information
services.
“Licensee” means any individual or entity
that has accepted the terms of this License.
“Open Source Software” means
software with freely obtainable source code
and license for modification, or permission
for free distribution.
“Open Source Software License”
means the terms or conditions under which
the Open Source Software is licensed.
“Person” means any individual,
partnership, corporation, association, joint
stock company, trust, joint venture, limited
liability company, governmental authority,
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entity recognized by a governmental
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“Security Vulnerability” means any
flaw or weakness in system security
procedures, design, implementation, or
internal controls that if exercised
140 Tait Software Licence Agreement
(accidentally triggered or intentionally
exploited) could result in a security breach
such that data is compromised,
manipulated, or stolen, or a system is
damaged.
“Software” (i) means proprietary
software in executable code format, and
adaptations, translations, de-compilations,
disassemblies, emulations, or derivative
works of such software; (ii) means any
modifications, enhancements, new versions
and new releases of the software provided
by Tait; and (iii) may contain one or more
items of software owned by a third-party
supplier. The term "Software" does not
include any third-party software provided
under separate license or not licensable
under the terms of this Agreement.
“Source Code” means software
expressed in human readable language
necessary for understanding, maintaining,
modifying, correcting, and enhancing any
software referred to in this Agreement and
includes all states of that software prior to
its compilation into an executable
programme.
“Tait” means Tait Limited and includes its
Affiliates.
SECTION 2 SCOPE
This Agreement contains the terms and
conditions of the license Tait is providing to
Licensee, and of Licensee’s use of the
Software and Documentation. Tait and
Licensee enter into this Agreement in
connection with Tait delivery of certain
proprietary Software and/or products
containing embedded or pre-loaded
proprietary Software.
SECTION 3 GRANT OF LICENSE
3.1. Subject to the provisions of this
Agreement and the payment of applicable
license fees, Tait grants to Licensee a
personal, limited, non-transferable (except
as permitted in Section 7), and non-
exclusive license to use the Software in
executable code form, and the
Documentation, solely in connection with
Licensee's use of the Designated Products
for the useful life of the Designated
Products. This Agreement does not grant
any rights to source code.
3.2. If the Software licensed under this
Agreement contains or is derived from Open
Source Software, the terms and conditions
governing the use of such Open Source
Software are in the Open Source Software
Licenses of the copyright owner and not in
this Agreement. If there is a conflict
between the terms and conditions of this
Agreement and the terms and conditions of
the any applicable Open Source Software
Licenses, the terms and conditions of the
Open Source Software Licenses will take
precedence. For information about Open
Source Components contained in Tait
products and the related Open Source
licenses, see:
http://support.taitradio.com/go/
opensource
SECTION 4 LIMITATIONS ON USE
4.1. Licensee may use the Software only for
Licensee's internal business purposes and
only in accordance with the Documentation.
Any other use of the Software is strictly
prohibited. Without limiting the general
nature of these restrictions, Licensee will
not make the Software available for use by
third parties on a "time sharing," "application
service provider," "service bureau" basis, or
for any other similar commercial rental or
sharing arrangement.
4.2. Licensee will not, and will not directly or
indirectly allow or enable any third party to:
(i) reverse engineer, disassemble, extract
components, decompile, reprogram, or
otherwise reduce the Software or any
portion thereof to a human perceptible form
or otherwise attempt to recreate the source
code; (ii) modify, adapt, create derivative
works of, or merge the Software; (iii) copy,
reproduce, distribute, lend, or lease the
Software or Documentation to any third
party; (iv) grant any sublicense or other
rights in the Software or Documentation to
any third party; (v) take any action that
would cause the Software or Documentation
to be placed in the public domain; (vi)
remove, or in any way alter or obscure any
copyright notice or other notice of Tait or
Tait Software Licence Agreement 141
third-party licensor’s proprietary rights; (vii)
provide, copy, transmit, disclose, divulge or
make the Software or Documentation
available to, or permit the use of the
Software by, any third party or on any
machine except as expressly authorized by
this Agreement; or (viii) use, or permit the
use of, the Software in a manner that would
result in the production of a copy of the
Software by any means whatsoever other
than what is permitted in this Agreement.
Licensee may make one copy of the
Software to be used solely for archival,
back-up, or disaster recovery purposes;
provided that Licensee may not operate
that copy of the Software at the same time
as the original Software is being operated.
Licensee may make as many copies of the
Documentation as it may reasonably require
for the internal use of the Software.
4.3. Unless otherwise authorized by Tait in
writing, Licensee will not, and will not enable
or allow any third party to: (i) install a copy
of the Software on more than one unit of a
Designated Product; or (ii) copy or transfer
Software installed on one unit of a
Designated Product to any other device.
Licensee may temporarily transfer Software
installed on a Designated Product to
another device if the Designated Product is
inoperable or malfunctioning. Temporary
transfer of the Software to another device
must be discontinued when the original
Designated Product is returned to operation
and the Software must be removed from the
other device.
4.4. Licensee will maintain, during the term
of this Agreement and for a period of two
years thereafter, accurate records relating
to this license grant to verify compliance
with this Agreement. Tait, or a third party
nominated by Tait, may inspect Licensee’s
premises, books and records, upon
reasonable prior notice to Licensee, during
Licensee’s normal business hours and
subject to Licensee's facility and security
regulations. Tait is responsible for the
payment of all expenses and costs of the
inspection, provided that Licensee shall
indemnify Tait for all costs (including audit
costs and legal costs on a solicitor client
basis) if Licensee has breached the terms of
this Agreement. Any information obtained
by Tait during the course of the inspection
will be kept in strict confidence by Tait and
used solely for the purpose of verifying
Licensee's compliance with the terms of this
Agreement.
SECTION 5 OWNERSHIP AND TITLE
Tait, its licensors, and its suppliers retain all
of their Intellectual Property Rights in and to
the Software and Documentation, in any
form. No rights are granted to Licensee
under this Agreement by implication,
estoppel or otherwise, except for those
rights which are expressly granted to
Licensee in this Agreement. All Intellectual
Property developed, originated, or prepared
by Tait in connection with providing the
Software, Designated Products,
Documentation, or related services, remains
vested exclusively in Tait, and Licensee will
not have any shared development or other
Intellectual Property Rights.
SECTION 6 LIMITED WARRANTY;
DISCLAIMER OF WARRANTY
6.1. The commencement date and the term
of the Software warranty will be a period of
one (1) year from Tait shipment of the
Software. If Licensee is not in breach of any
obligations under this Agreement, Tait
warrants that the unmodified Software,
when used properly and in accordance with
the Documentation and this Agreement, will
be free from a reproducible defect that
eliminates the functionality or successful
operation of a feature critical to the primary
functionality or successful operation of the
Software. Whether a defect has occurred
will be determined solely by Tait. Tait does
not warrant that Licensee’s use of the
Software or the Designated Products will be
uninterrupted, error-free, completely free of
Security Vulnerabilities, or that the Software
or the Designated Products will meet
Licensee’s particular requirements. Tait
makes no representations or warranties
with respect to any third-party software
included in the Software.
142 Tait Software Licence Agreement
6.2 Tait sole obligation to Licensee, and
Licensee’s exclusive remedy under this
warranty, is to use reasonable efforts to
remedy any material Software defect
covered by this warranty. These efforts will
involve either replacing the media or
attempting to correct significant,
demonstrable program or documentation
errors or Security Vulnerabilities. If Tait
cannot correct the defect within a
reasonable time, then at Tait option, Tait will
replace the defective Software with
functionally equivalent Software, license to
Licensee substitute Software which will
accomplish the same objective, or terminate
the license and refund Licensee’s paid
license fee. If Tait investigation of the
perceived defect reveals that no such
defect in fact exists, Tait may recover its
costs in respect of such investigation from
Licensee.
6.3. Tait disclaims any and all other
warranties relating to the Software or
Documentation other than the express
warranties set forth in this Section 6.
Warranties in Section 6 are in lieu of all other
warranties whether express or implied, oral
or written, and including without limitation
any and all implied warranties of condition,
title, non-infringement, merchantability, or
fitness for a particular purpose or use by
Licensee (whether Tait knows, has reason to
know, has been advised of, or is otherwise
aware of any such purpose or use), whether
arising by law, by reason of custom or usage
of trade, or by course of dealing. In addition,
Tait disclaims any warranty to any person
other than Licensee with respect to the
Software or Documentation.
SECTION 7 TRANSFERS
7.1. Licensee will not transfer the Software or
Documentation to any third party without
specific prior written consent from Tait. Tait
may withhold such consent or at its own
discretion make the consent conditional
upon the transferee paying applicable
license fees and agreeing to be bound by
this Agreement.
7.2. In the case of a value-added reseller or
distributor of Tait Designated Products, the
consent referred to in Section 7.1 may be
contained in a Tait Reseller or Tait
Distributor Agreement.
7.3. If the Designated Products are Tait
vehicle-mounted mobile products or hand-
carried portable radio products and
Licensee transfers ownership of the Tait
mobile or portable radio products to a third
party, Licensee may assign its right to use
the Software which is embedded in or
furnished for use with the radio products
and the related Documentation; provided
that Licensee transfers all copies of the
Software and Documentation to the
transferee.
7.4. For the avoidance of any doubt, Section
7.3 excludes TaitNet Infrastructure, or the
products listed at any time under network
products at: http://www.taitradio.com.
7.5. If Licensee, as a contractor or
subcontractor (integrator), is purchasing
Tait Designated Products and licensing
Software not for its own internal use but for
end use only by a Customer, the Licensee
may transfer such Software, but only if a)
Licensee transfers all copies of such
Software and the related Documentation to
the transferee and b) Licensee has first
obtained from its Customer (and, if Licensee
is acting as a subcontractor, from the
interim transferee(s) and from the ultimate
end user sub license) an enforceable
sublicense agreement that prohibits any
other transfer and that contains restrictions
substantially identical to the terms set forth
in this Software License Agreement. Except
as stated in the foregoing, Licensee and any
transferee(s) authorised by this Section
may not otherwise transfer or make
available any Tait Software to any third
party nor permit any party to do so.
Licensee will, on request, make available
evidence reasonably satisfactory to Tait
demonstrating compliance with all the
foregoing.
SECTION 8 TERM AND
TERMINATION
8.1. Licensee’s right to use the Software and
Documentation will commence when the
Designated Products are supplied by Tait to
Tait Software Licence Agreement 143
Licensee and will continue for the life of the
Designated Products with which or for
which the Software and Documentation are
supplied, unless Licensee breaches this
Agreement, in which case this Agreement
and Licensee's right to use the Software and
Documentation may be terminated
immediately upon notice by Tait.
8.2. Within thirty (30) days after termination
of this Agreement, Licensee must certify in
writing to Tait that all copies of the Software
have been removed or deleted from the
Designated Products and that all copies of
the Software and Documentation have been
returned to Tait or destroyed by Licensee
and are no longer in use by Licensee.
8.3. Licensee acknowledges that Tait made
a considerable investment of resources in
the development, marketing, and
distribution of the Software and
Documentation and that Licensee's breach
of this Agreement will result in irreparable
harm to Tait for which monetary damages
would be inadequate. If Licensee breaches
this Agreement, Tait may terminate this
Agreement and be entitled to all available
remedies at law or in equity including
immediate injunctive relief and
repossession of all non-embedded Software
and associated Documentation. Licensee
shall pay all Tait costs (on an indemnity
basis) for the enforcement of the terms of
this Agreement.
SECTION 9 CONFIDENTIALITY
Licensee acknowledges that the Software
and Documentation contain proprietary and
Confidential Information valuable to Tait
and are Tait trade secrets, and Licensee
agrees to respect the confidentiality of the
information contained in the Software and
Documentation.
SECTION 10 LIMITATION OF
LIABILITY
10.1. In no circumstances shall Tait be under
any liability to Licensee, or any other person
whatsoever, whether in Tort (including
negligence), Contract (except as expressly
provided in this Agreement), Equity, under
any Statute, or otherwise at law for any
losses or damages whether general, special,
exemplary, punitive, direct, indirect, or
consequential arising out of or in connection
with any use or inability of using the
Software.
10.2. Licensee’s sole remedy against Tait will
be limited to breach of contract and Tait
sole and total liability for any such claim
shall be limited at the option of Tait to the
repair or replacement of the Software or the
refund of the purchase price of the
Software.
SECTION 11 GENERAL
11.1. COPYRIGHT NOTICES. The existence of
a copyright notice on the Software will not
be construed as an admission or
presumption of publication of the Software
or public disclosure of any trade secrets
associated with the Software.
11.2. COMPLIANCE WITH LAWS. Licensee
acknowledges that the Software may be
subject to the laws and regulations of the
jurisdiction covering the supply of the
Designated Products and will comply with
all applicable laws and regulations, including
export laws and regulations, of that country.
11.3. ASSIGNMENTS AND
SUBCONTRACTING. Tait may assign its
rights or subcontract its obligations under
this Agreement, or encumber or sell its
rights in any Software, without prior notice
to, or consent of, Licensee.
11.4. GOVERNING LAW. This Agreement
shall be subject to and construed in
accordance with New Zealand law and
disputes between the parties concerning
the provisions hereof shall be determined by
the New Zealand Courts of Law. Provided
however Tait may at its election bring
proceedings for breach of the terms hereof
or for the enforcement of any judgment in
relation to a breach of the terms hereof in
any jurisdiction Tait considers fit for the
purpose of ensuring compliance with the
terms hereof or obtaining relief for breach of
the terms hereof.
11.5. THIRD-PARTY BENEFICIARIES. This
Agreement is entered into solely for the
benefit of Tait and Licensee. No third party
144 Tait Software Licence Agreement
has the right to make any claim or assert any
right under this Agreement, and no third
party is deemed a beneficiary of this
Agreement. Notwithstanding the foregoing,
any licensor or supplier of third-party
software included in the Software will be a
direct and intended third-party beneficiary
of this Agreement.
11.6. SURVIVAL. Sections 4, 5, 6.3, 7, 8, 9, 10,
and 11 survive the termination of this
Agreement.
11.7. ORDER OF PRECEDENCE. In the event
of inconsistencies between this Agreement
and any other Agreement between the
parties, the parties agree that, with respect
to the specific subject matter of this
Agreement, this Agreement prevails.
11.8. SECURITY. Tait uses reasonable means
in the design and writing of its own Software
and the acquisition of third-party Software
in order to limit Security Vulnerabilities.
While no software can be guaranteed to be
free from Security Vulnerabilities, if a
Security Vulnerability is discovered, Tait will
take the steps specified in Section 6 of this
Agreement.
11.9. EXPORT. Licensee will not transfer,
directly or indirectly, any Designated
Product, Documentation or Software
furnished hereunder or the direct product of
such Documentation or Software to any
country for which New Zealand or any other
applicable country requires an export
license or other governmental approval
without first obtaining such license or
approval.
11.10. SEVERABILITY. In the event that any
part or parts of this Agreement shall be held
illegal or null and void by any court or
administrative body of competent
jurisdiction, such determination shall not
affect the remaining terms which shall
remain in full force and effect as if such part
or parts held to be illegal or void had not
been included in this Agreement. Tait may
replace the invalid or unenforceable
provision with a valid and enforceable
provision that achieves the original intent
and economic effect of this Agreement.
11.11. CONSUMER GUARANTEES. Licensee
acknowledges that the licenses supplied in
terms of this agreement are supplied to
Licensee in business, and that the
guarantees and other provisions of
prevailing consumer protection legislation
shall not apply.
11.12. WHOLE AGREEMENT. Licensee
acknowledges that it has read this
Agreement, understands it and agrees to be
bound by its terms and conditions. Licensee
also agrees that, subject only to the express
terms of any other agreement between Tait
and Licensee to the contrary, this is the
complete and exclusive statement of the
Agreement between it and Tait in relation to
the Software. This Agreement supersedes
any proposal or prior agreement, oral or
written, and any other communications
between Licensee and Tait relating to the
Software and the Designated Products.
