Tait TPDB1B Handheld Portable User Manual TP9300 User s Guide

Tait Limited Handheld Portable TP9300 User s Guide

Contents

Exhibit D Users Manual per 2 1033 b3

TP9300 DMR Portable RadiosUser’s GuideMPD-00001-05 · Issue 5 · March 2015
Contents 3 ContentsFor your safety........................................................ 8Menu maps............................................................ 181 About this guide .................................................. 20Safety warnings used in this guide ................................. 20Related documentation................................................... 212 Before using your radio ...................................... 22For your safety — battery warning................................... 23Attaching labels to the radio or battery ........................... 23Charging the battery before first use .............................. 24Attaching the battery....................................................... 25Removing the battery ..................................................... 25Attaching the antenna..................................................... 26Removing the antenna ................................................... 26Attaching a belt clip ........................................................ 26Removing a belt clip ....................................................... 26Installing an audio accessory ......................................... 273 Getting started ..................................................... 28About your DMR digital radio.......................................... 29About the radio controls.................................................. 30Understanding the radio display ..................................... 32Understanding the radio indicators................................. 34Using function keys to access frequently used features. 36Navigating the radio’s menus ......................................... 37Using the alphanumeric keys to search a list ................. 394 Basic operation .................................................... 40Turning the radio on and off ........................................... 41Adjusting the speaker volume ........................................ 42Locking and unlocking the keypad ................................. 42Using a wireless headset................................................ 43Changing the radio’s operating mode............................. 485 Operating in conventional mode ........................ 49Selecting a zone ............................................................. 50Selecting a channel ........................................................ 51Selecting a group............................................................ 52Understanding talkgroups............................................... 53Checking that a channel is clear..................................... 54Making a call................................................................... 55Making an individual call................................................. 56Making a call using the address book ............................ 56
4 Contents Making a local call.......................................................... 57Connecting to a telephone network................................ 58Making an emergency call.............................................. 60Sending a status message............................................. 61Transmitting at low power .............................................. 61Ending active calls.......................................................... 62Activating the repeater before a call............................... 63Communicating directly with other radios....................... 64Receiving a call .............................................................. 65Receiving a text message .............................................. 65Hearing faint and noisy signals ...................................... 66Using the radio in different repeater areas ..................... 68Scanning a group of channels........................................ 696 Operating in trunked mode .................................76Checking that your network is available ......................... 77Changing your network .................................................. 77Making a preset call ....................................................... 78About trunked zones and workgroups............................ 80About emergency operation ........................................... 83Dialing a PABX number.................................................. 85Dialing a PSTN number.................................................. 85Receiving a call .............................................................. 86Re-establishing a call ..................................................... 87Checking the queue ....................................................... 88About status messages .................................................. 90About trunked text messages......................................... 92Placing the radio in do-not-disturb mode........................ 95Calls to conventional channels or conventional groups . 967 Dialing calls in trunked mode .............................97MPT 1343 dialing ........................................................... 98Nokia ANN fleet calls.................................................... 100Accessing common trunking functions ......................... 1028 GPS location services ........................................104About GPS location information ................................... 105About GPS status information...................................... 105Viewing GPS information ............................................. 1069 Loneworker monitoring .....................................107Activating loneworker monitoring ................................. 108Responding to a loneworker alarm............................... 10810 Encryption ...........................................................110About encryption .......................................................... 111Encrypting calls ............................................................ 111Making an encrypted call.............................................. 112
Contents 5 Receiving an encrypted call.......................................... 112Removing encryption keys from the radio .................... 11311 Customizing radio settings .............................. 114Changing the volume of all audible indicators .............. 115Changing the volume of keypress tones ...................... 115Changing to quiet operation ......................................... 116Changing to silent operation......................................... 116Turning on backlighting ................................................ 117Adjusting the display contrast....................................... 11812 Charging and caring for batteries .................... 119About the chargers ....................................................... 120Before using the charger .............................................. 121Charging the battery ..................................................... 125Maintaining battery life and performance ..................... 127Storing batteries ........................................................... 128Disposing of batteries ................................................... 12813 Troubleshooting ................................................ 129About troubleshooting................................................... 130Viewing radio information ............................................. 131General care................................................................. 132Directive 1999/5/CE Declaration of Conformity 133Tait Software Licence Agreement..................... 134
6 Copyright and trademarksAll information contained in this document is the property of Tait Limited. All rights reserved. This document may not, in whole or in part, be copied, photocopied, reproduced, translated, stored, or reduced to any electronic medium or machine-readable form, without prior written permission from Tait Limited.The word TAIT and the TAIT logo are trademarks of Tait Limited.All trade names referenced are the service mark, trademark or registered trademark of the respective manufacturers. DisclaimerThere are no warranties extended or granted by this document. Tait Limited accepts no responsibility for damage arising from use of the information contained in the document or of the equipment and software it describes. It is the responsibility of the user to ensure that use of such information, equipment and software complies with the laws, rules and regulations of the applicable jurisdictions. Enquiries and commentsIf you have any enquiries regarding this document, or any comments, suggestions and notifications of errors, please contact your regional Tait office. Updates of manual and equipmentIn the interests of improving the performance, reliability or servicing of the equipment, Tait Limited reserves the right to update the equipment or this document or both without prior notice. Intellectual property rightsThis product may be protected by one or more patents or designs of Tait Limited together with their international equivalents, pending patent or design applications, and registered trade marks: NZ 409837, NZ 409838, NZ 415277, NZ 415278, NZ 508806, NZ 516280/NZ 519742, NZ 521450, NZ 524369, NZ 524378, NZ 524509, NZ 524537, NZ 530819, NZ 534475, NZ 547713, NZ 569985, NZ 577009, NZ 579051, NZ 579364, NZ 584534, NZ 586889, NZ 592624, NZ 593887, NZ 593888, NZ 600346, NZ 607046, NZ 610426, NZ 610563, NZ 615954, NZ 625717, NZ 628342, NZ 629167, NZ 630718, NZ 700387, NZ 700908, NZ 70177, AU 2004216984, AU 321864, AU 321868, AU 339127, AU 339391,
7 CN 1031871, CN 1070368, CN 200930004199.5, CN 200930004200.4, CN 200930009301.0, EU 000915475-0001, EU 000915475-0002, GB 2413445, US 8301682, US 13/542147, US 13/896969, US 14/032876, US 14/495334, US 29/401234, US 29/401235, US 5745840, US 640974, US 640977, US 7411461, US 7758996, US 7937661, US 8902804.This product may also be made under license under one or more of the following U.S. Patents: 5,146,497, 5,148,482, 5,164,986, 5,185,795, 5,185,796, 5,271,017, 5,377,229 and 5,502,767. The AMBE+2™ voice coding Technology embodied in this product is protected by intellectual property rights including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc. This voice coding Technology is licensed solely for use within this Communications Equipment. The user of this Technology is explicitly prohibited from attempting to decompile, reverse engineer, or disassemble the Object Code, or in any other way convert the Object Code into a human-readable form. Protected by U.S. Patents 5,870,405, 5,826,222, 5,754,974, 5,701,390, 5,715,365, 5,649,050, 5,630,011, 5,581,656, 5,517,511, 5,491,772, 5,247,579, 5,226,084 and 5,195,166. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc, and any use of such marks by Tait Limited is under licence. Other trademarks and trade names are those of their respective owners.Environmental responsibilitiesTait Limited is an environmentally responsible company which supports waste minimization, material recovery and restrictions in the use of hazardous materials. The European Union’s Waste Electrical and Electronic Equipment (WEEE) Directive requires that this product be disposed of separately from the general waste stream when its service life is over. For more information about how to dispose of your unwanted Tait product, visit the Tait WEEE website at www.taitradio.com/weee. Please be environmentally responsible and dispose through the original supplier, or contact Tait Limited.Tait Limited also complies with the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) Directive in the European Union.In China, we comply with the Measures for Administration of the Pollution Control of Electronic Information Products. We will comply with environmental requirements in other markets as they are introduced.
8 For your safety For your safetyBefore using your radio, please read the following important safety and compliance information.Radio frequency exposure informationFor your own safety and to ensure you comply with the Federal Communication Commission’s (FCC) radio frequency (RF) exposure guidelines, please read the following information before using this radio.Using this radioYou should use this radio only for work-related purposes (it is not authorized for any other use) and if you are fully aware of, and can exercise control over, your exposure to RF energy. To prevent exceeding FCC RF exposure limits, you must control the amount and duration of RF that you and other people are exposed to.It is also important that you:■Do not remove the RF Exposure label from the radio.■Ensure this RF exposure information accompa-nies the radio when it is transferred to other users.■Do not use the radio if you do not adhere to the guidelines on controlling your exposure to RF.Controlling your exposure to RF energyThis radio emits radio frequency (RF) energy or radio waves primarily when calls are made. RF is a form of electromagnetic energy (as is sunlight), and there are recommended levels of maximum RF exposure.To control your exposure to RF and comply with the maximum exposure limits for occupational/controlled environments, follow these guidelines:
For your safety 9 ■Do not talk (transmit) on the radio more than the rated transmit duty cycle. This is important because the radio radiates more energy when it is transmitting than when it is receiving.■When listening and talking on the radio, hold it upright in front of your face so that it is at least one inch (2.5 cm) away from any part of your face. Keeping the radio at the recommended distance is important because exposure to RF decreases rap-idly the further away the antenna is from your body.■Keep the antenna at least one inch (2.5 cm) from your face at all times.■If you wear your radio, you must always put it in a carrying accessory that has been specifically approved by Tait for this radio. Using non-approved body-worn accessories may mean you expose yourself to higher levels of RF than recom-mended by the FCC’s occupational/controlled environment RF exposure limits. ■Ensure you only use Tait-approved antennas, bat-teries, and accessories.For more information on what RF energy is and how to control your exposure to it, visit the FCC website at www.fcc.gov/oet/rfsafety/rf-faqs.html.Compliance with RF energy exposure standardsThis two-way radio complies with these RF energy exposure standards and guidelines:■United States Federal Communications Commis-sion, Code of Federal Regulations; 47 CFR §§ 1.1307, 1.1310, and 2.1093.■American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95.1-1992.■Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition.
10 For your safety ■European Directive 2004/40/EC on minimum health and safety requirements regarding the exposure of workers to the risks arising from phys-ical agents (electromagnetic fields).This radio complies with the IEEE and ICNIRP exposure limits for occupational/controlled RF exposure environments at operating duty factors of up to 50% talk to 50% listen.Conformité aux normes d’exposition à l’énergie RFCette radio émetteur-récepteur se conforme aux normes et aux règlements d’exposition à l’énergie RF :■La Commission fédérale de la communication des Etats-Unis, Code de règlements fédéraux (CFR) Titre 47 Sections 1.1307, 1.1310 et 2.1091 (radios mobiles) ou 2.1093 (radios portatives).■American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers (IEEE) C95. 1-1992.■Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition.■La directive européenne 2004/40/EC concernant les prescriptions minimales de sécurité et de san-té relatives à l'exposition des travailleurs aux ris-ques dus aux agents physiques (champs électromagnétiques).Cette radio se conforme aux limites d’exposition de l’IEEE (FCC) et ICNIRP pour les environnements d’exposition au rayonnement RF professionnel et contrôlé aux cycles de marche de 50% en mode transmission et 50% en mode réception.
For your safety 11 Radio frequency emissions limits in the USACFR Title 47 Part 15.19 (a) (1) - Receivers Part 15 of the FCC Rules imposes RF emission limits on receivers. This radio complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. CFR Title 47 Part 15.19 (a) (3) - All other devicesThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions. (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.Radio frequency emissions limits in Canada This device complies with Industry Canada licence exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
12 For your safety USA public safety bands (764 –776 MHz and 794 – 806 MHz)The Code of Federal Regulations (CFR) Title 47 Subpart R deals with the use of frequencies in the 764 to 776 MHz and 794 to 806 MHz bands.Low-power channelsThis radio complies with § 90.531 (b) (3) and § 90.531 (b) (4) of 47 CFR. These sections state that only low-power transmission is permitted on the following channels:■Regional Planning channels, as defined in § 90.531 (b) (3).■Itinerant channels, as defined in § 90.531 (b) (4). Use of encryptionThis radio complies with § 90.553 (a) of 47 CFR. This states that:■Encryption is not permitted on the nationwide Interoperability calling channels. These channels are defined in § 90.531 (b) (1) (ii).■Radios using encryption must have a readily accessible switch or control to allow the radio user to disable encryption.EMC regulatory compliance in AustraliaThis product meets all ACMA regulatory requirements for electromagnetic compatibility (EMC). For more information about EMC compliance, visit the ACMA website at www.acma.gov.au.
For your safety 13 Frequency band reserved for distress beaconsFrequency band 406 to 406.1 MHz is reserved for use by distress beacons. Transmissions should not be made within this frequency band.Health, safety and electromagnetic compatibility in EuropeIn the European Community, radio and telecommunications equipment is regulated by Directive 1999/5/EC, also known as the Radio and Telecommunications Terminal Equipment (R&TTE) directive. The requirements of this directive include protection of health and safety of users, as well as electromagnetic compatibility.Intended purpose of productThis product is an FM radio transceiver. It is intended for radiocommunication in the Private Mobile Radio (PMR) or Public Access Mobile Radio (PAMR) services, to be used in all member states of the European Union (EU) and states within the European Economic Area (EEA).RestrictionsThis product can be programmed to transmit on frequencies that are not harmonized throughout the EU/EEA, and will require a licence to operate in each member state.This product can be programmed for frequencies or emissions that may make its use illegal. Where applicable, a license must be obtained before this product is used. All license requirements must be observed. Limitations may apply to transmitter power, operating frequency, channel spacing, and emission.
14 For your safety Declaration of conformityBrief Declarations of Conformity appear on page 133 of this booklet. To download the formal declaration of conformity, go to www.taitradio.com/eudoc.Interference with electronic devicesWarning Some electronic devices may be prone to malfunction due to the lack of protection from RF energy that is present when your radio is transmitting.Examples of electronic devices that may be affected by RF energy are:■aircraft electronic systems■vehicular electronic systems such as fuel injec-tion, anti-skid brakes, and cruise control■medical devices such as pacemakers and hearing aids■medical equipment in hospitals or health care facilities.Switch off the radio before boarding an aircraft. Using your radio while in the air is not permitted.Consult the manufacturer (or its representative) of any such electronic devices to determine whether electronic circuits in those devices will perform normally when the radio is transmitting.Warning If you have a pacemaker:■immediately turn off the radio if you suspect it is interfering with the pacemaker ■keep the radio at least 6 inches (15 cm) from the pacemaker while the radio is on ■use the radio on your right side to minimize inter-ference■never carry the radio in a breast pocket.
For your safety 15 If there is interference between your hearing aid and the radio, please discuss an alternative solution with the hearing aid manufacturer.Potentially explosive atmospheres and blasting areasWarning Unless the radio is specifically certified for use in a potentially explosive atmosphere, turn off the radio before entering such an atmosphere. An explosion could cause serious injury or death. Examples of potentially explosive atmospheres include filling stations, and any environment where there are flammable liquids, gases, or dusts. Warning Turn off the radio before approaching blasting caps, a blasting area, or any area where you are instructed to turn off a two-way radio. Obey all signs and instructions. Interference with blasting operations could cause serious injury or death.Radio installation and operation in vehiclesWarning Keep the radio away from airbags and airbag deployment areas. Do not install, charge, or place a radio near such areas. An activated airbag can propel a portable radio with sufficient force to cause serious injury to vehicle occupants. An airbag may not perform to specification if obstructed by a radio. Warning To avoid damage to existing wiring, airbags, fuel tanks, fuel and brake lines, or battery cables, refer to the installation guide for the radio, and to the vehicle manufacturer’s manual, before installing electronic equipment in the vehicle.Using a handheld microphone or a radio while driving a vehicle may violate the laws and legislation that apply in your country or state. Please check the vehicle regulations in your area.
16 For your safety Vehicle charger installation and operationFor detailed instructions necessary to the safe installation and operation of the vehicle charger, please refer to the documentation supplied with the vehicle charger.Multicharger safety informationWarning This device must be connected to an earthed mains socket-outlet.Norsk (no): Apparatet må tilkoples jordet stikkontakt. Suomi (fi): Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan. Svenska (sv): Apparaten skall anslutas till jordat uttag. Electromagnetic compatibility in European vehiclesIn the European Community, radio equipment fitted to automotive vehicles is regulated by Directive 72/245/EEC and its amendments. The requirements of this directive cover the electromagnetic compatibility of electrical or electronic equipment fitted to automotive vehicles.Unapproved modifications or changes to radioThe radio is designed to satisfy the applicable compliance regulations. Do not make modifications or changes to the radio that are not expressly approved by Tait. Failure to do so could invalidate compliance requirements and void the user’s authority to operate the radio.
For your safety 17 Attaching of labelsWarning Do not obstruct the vent hole on the battery or the vent hole on the radio chassis label. If the vent on the battery is obstructed, the battery may explode, causing personal injury and/or damage to property. If the vent on the radio is obstructed, audio quality and/or key function may deteriorate and radio seals may be damaged.Caution Tait recommends that you do not affix additional labels to the surfaces between the radio chassis and the battery. The fit between these surfaces is intentionally firm and any added thickness will damage the points of attachment between radio and battery. If you must attach a customized label, use only a thin gummed paper label applied to the bottom 25% of the radio chassis label and/or to the top 25% of the battery label. Do not obstruct the vent holes (see Warning above). Do not allow the paper label to extend beyond the recessed label area or to conceal relevant product information.Use of lithium-ion batteriesWarning A damaged battery can cause an explosion or fire, and can result in personal injury and/or property damage. To prevent personal injury and/or damage to property, read the important safety information supplied with the battery.Short-circuiting battery contactsWarning Do not short-circuit the battery contacts, neither intentionally nor accidentally, e.g. by placing the battery with conductive materials such as keys or jewelry inside a pocket or container. Short-circuiting the battery contacts can heat up the conductive material and cause personal injury and/or damage to property.
18 Menu maps Menu mapsThis section shows the menus and submenus that may be programmed for your radio. Some features are controlled by software licenses and may not be available with your model.Main menu (conventional mode)ChannelsZonesAddress bookIndividual callLocal callsSet statusDial radio callDial patch callServicesStatus updateCall alertRadio checkRadio monitorRadio inhibitRadio uninhibitWireless headsetConnectReconnect lastDisconnectConnection infoManage headsetsFind new devicesOptionsPower-on optionConfirm connectRadio settingsFunctionsScramblerLock radioLow power txMonitorSquelch o’rideVOXVOX sensitivityRepeaterTalkaroundCall settingsIgnore 2-toneExtra featuresLone workerAlert settingsIndicator levelKeypress tonesQuiet operationSilent operationDisplay settingsBacklightingContrast adjustTalk party IDRSSIRadio infoRadio IDKey settingsVersion infoCustomer infoSerial numberAdvancedProgram groupsSet scan keyGPS infoChange modeDiagnostics
Menu maps 19 Main menu (trunked mode)Preset callsSet zoneSet workgroupGo to homegroupScanningSendStatusText messagePreset messageEdit messageNew messageDispatcher callBroadcast callSend groupSend to presetSend to dialedConference callSend groupSend to presetSend to dialedPriority callSend dispatcherSend to presetSend to dialedEmergency callSend dispatcherSend to presetSend to dialedWireless headsetConnectReconnect lastDisconnectConnection infoManage headsetsFind new devicesOptionsPower-on optionAuto-connectWorkgroup setup*My Workgroups**Set homegroupSubscribe allUnsubscribe allRadio settingsFunctionsScramblerLock radioVOXVOX sensitivityCall settingsCall queuingDo not disturbExtra featuresLone workerAlert settingsIndicator levelKeypress tonesQuiet operationSilent operationDisplay settingsBacklightingContrast adjustChannel displayRSSIRadio infoTrunked IDKey settingsVersion infoCustomer infoSerial numberCall groupsGPS infoSecurityEncryptionZeroize keyZeroize allChange networkChange modeDiagnostics *This menu item may appear as ‘Group select’** This menu item may appear as ‘Edit groups’.
20 About this guide 1 About this guideThis user’s guide provides information about TP9300 portable radios. The radio behavior described in this guide applies to radios with firmware version 2.03. To check the radio’s firmware version, see "Viewing radio information" on page 131. If your radio does not operate as you expect, contact your radio provider for assistance. Safety warnings used in this guidePlease follow exactly any instruction that appears in the text as an ‘alert’. An alert provides necessary safety information as well as instruction in the proper use of the product. This user’s guide uses the following types of alert:Warning This alert is used when there is a hazardous situation which, if not avoided, could result in death or serious injury.Caution This alert is used when there is a hazardous situation which, if not avoided, could result in minor or moderate injury.Notice This alert is used to highlight information that is required to ensure procedures are performed correctly. Incorrectly performed procedures could result in equipment damage or malfunction.This icon is used to draw your attention to information that may improve your understanding of the equipment or procedure.
About this guide 21 Related documentationThe following documentation is also available for your Tait radio, which you can access from the Tait Technical Support website (http://support.taitradio.com):■Safety and Compliance Information—supplied with each radio. (The same information is included in this user’s guide.)■Li-ion Battery Safety Information—supplied with each Li-ion battery.■Battery Care and Charging Guide—supplied with each charger. (The same information is in the sec-tion "Charging and caring for batteries" on page 119.)
22 Before using your radio 2 Before using your radioOnce you have unpacked your radio, there are a few tasks you must do before you can use it. The most important of these is to charge your battery for the first time — allow 2.5 hours for this.This section covers:■For your safety — battery warning■Attaching labels to the radio or battery■Charging the battery before first use■Attaching the battery■Removing the battery■Attaching the antenna■Removing the antenna■Attaching a belt clip■Removing a belt clip■Installing an audio accessory
Before using your radio 23 For your safety — battery warningWarning This radio uses a Lithium-ion battery. If the battery is damaged or handled in an unsafe manner, it can cause personal injury and/or damage to property. Read the important safety information included with your battery.Attaching labels to the radio or batteryWarning Do not cover the battery vent hole or the vent hole on the radio chassis. If the vent on the battery is obstructed, the battery may explode, causing personal injury and/or damage to property. If the vent on the radio is obstructed, audio quality and/or key function may deteriorate and radio seals may be damaged.Notice Tait recommends that you do not affix additional labels to the surfaces between the radio chassis and the battery. The fit between these surfaces is intentionally firm and any added thickness will damage the points of attachment between radio and battery.
24 Before using your radio Attaching a label to the front panelIf a customer requires an additional label, attach the label in the spare label recess in the bottom edge of the radio front panel. In this position, the label is still visible while the battery is attached to the radio.The diagram below shows the specified dimensions of the label.Charging the battery before first useBefore using your battery for the first time, you must charge it. Follow the instructions included with your Tait charger. This information is repeated in the section "Charging and caring for batteries" on page 119.For best charging performance, switch off the radio before placing it in the charger.spare label recessR0.02 in (0.5 mm)maximum label thickness: 0.03 in (0.8 mm) 0.28 in (7 mm)1.22 in (31 mm)
Before using your radio 25 Attaching the batteryNotice Fit the bottom edge of the battery to the radio, then the top edge. Attempting to fit the top edge first may damage the contacts.1Rotate the power/volume control switch counterclockwise to turn off the radio.If the battery has been attached while the radio is turned on, turn the radio off and then on again before use.2Holding the radio firmly, align the back of the battery with the back of the chassis.3Place the two lugs at the bottom edge of the battery into the two slots in the bottom of the front panel.4Lightly press the top of the battery towards the radio until the battery catch clicks.5Make sure that the battery is firmly in position.Removing the batteryThe battery is secured to the radio by a battery catch in the radio’s rear panel.To remove the battery from the radio, so that the battery can be charged or replaced:1Rotate the power/volume control switch counterclockwise to turn off the radio.If the battery has been removed while the radio is turned on, turn the radio off and then on again before use.2Slide the battery catch up.3From the sides, pull the battery away from the radio.
26 Before using your radio Attaching the antennaBefore using the radio, screw the antenna clockwise into the antenna connector. The antenna should be screwed sufficiently tight so that it doesn’t unscrew easily. This is important as it creates a seal.Removing the antennaUse a firm grip and turn the antenna counterclockwise half a turn. Use a lighter grip to fully unscrew the antenna, and carefully remove it.Attaching a belt clipTo attach a belt clip to the radio:1Slide the belt clip into the two grooves at the top of the battery.2Press down on the belt clip until it snaps into place.Removing a belt clipThe belt clip has been designed to prevent accidental removal, but you can take it off, if required.To remove a belt clip from a battery:1Insert a flat screwdriver blade or similar flat object under the lip of the release lock (that is, between it and the metal slider).2Lift the release lock up (away from the metal slider) and hold it in position.3Slide the belt clip out.
Before using your radio 27 Installing an audio accessoryAudio accessories plug into the radio’s accessory connector. The accessory connector is protected by a cover, which needs to be removed before an accessory can be installed.Notice The accessory cover protects the accessory connector from electrostatic discharge. Keep the cover in place unless the connector is in use.To remove the accessory cover and install an audio accessory:1Use a coin or other blunt object to loosen the screw that secures the accessory cover to the radio.2Remove the accessory cover and store it in a safe place.3Plug the accessory into the accessory connector.4Tighten the screw.
28 Getting started 3 Getting startedThis section gives an overview of your DMR radio, describes the radio’s controls and indicators, and explains how the radio menus are organized.This section covers:■About your DMR digital radio■About the radio controls■Understanding the radio display■Understanding the radio indicators■Using function keys to access frequently used fea-tures■Navigating the radio’s menus■Using the alphanumeric keys to search a list
Getting started 29 About your DMR digital radioYour DMR digital radio can be programmed for DMR conventional or DMR trunked operation. Analog conventional and MPT operation is also available.DMR and MPT trunking operation is controlled by a software license (SFE) and may not be available with your radio.In DMR and MPT trunking operation, dual-mode networks are able to receive both digital and analog calls.You may notice differences between digital and analog calls in terms of:■static noise in low signal areas, and■radio coverage in marginal reception areas. Lack of static noiseOn digital networks there is no static noise, even in low signal areas. This lack of static is because your digital radio removes the ‘noise’ from the call, so that you hear only clear voice.CoverageWith digital networks, a call remains clear and then drops off quickly at the border of a coverage area. The reason for this is that a digital call is either received or it isn't. With analog networks, the background noise in a call gets progressively worse when you are in fringe areas or even slightly outside normal coverage areas.
30 Getting started About the radio controlsThe radio controls are the PTT key, power/volume control, channel selector, 3-way selector control (optional), scroll keys, selection keys, and function keys. Some keys have functions assigned to both short and long key presses:■a short key press is less than one second, and ■a long key press is more than one second.The radio controls and their functions are described in the following sections.displayPTT key(press-to-talk)scroll keysalphanumeric keysspeaker / microphonepower / volume controlchannel selectorstatus LEDright selection keyleft selection keyfunction key 13-way selector control (optional)function key 2function key 3 function key 4
Getting started 31 Name FunctionPTT key Press and hold to transmit and release to listenPower/volume controlRotate to turn the radio on and change the speaker volumeChannel selectorSelect and change channels3-way selector (optional)Select frequently used featuresLeft and right selection keysAction determined by the text above the selection keyScroll keys Scroll up and down through a list of menu options, scroll left and right in messages, or select the Quick Access menuFunction keys Programmed for frequently used optionsAlphanumeric keysUsed to enter letters and numbers
32 Getting started Understanding the radio displayThe messages and icons you see on your radio display depend on the mode in which your radio is operating and the way it is programmed.Radio display iconsThese are some of the icons you may see on your radio display:Icon MeaningBattery indicator: shows how much charge is available in the batteryScanning: your radio is monitoring a group of channels or workgroups for activitySilent operation: your radio’s audible tones have been turned offLow-power transmit: your radio is set to transmit on low powerTransmit: your radio is transmittingHeadset connected: there is a wireless headset connected to your radioFlashing: your radio is attempting to connect to a headset, or the headset connection has been lostScrambler: the voice-inversion scrambler is turned on (analog channels only)Signal strength indicator: the more bars, the stronger the signal being received by the radioScrolling: you can use or to move through a list, or access a Quick Reference menuTrunked mode iconsScanning: scanning has been turned offHomegroup: your radio has been returned to the homegroup using the homegroup toggle function keyCall queuing: call queuing is turned onCall queuing: there are calls in the call queue
Getting started 33 Network (flashing): your radio is registered on a DMR or MPT trunked networkTrunking: your radio has established a call and you are now able to speak to the other partyConventional mode iconsMonitor or squelch override: monitor or squelch override is turned onScanning: your radio is monitoring a group of channels for activity, and the currently selected channel is a member of the scan group.Repeater talkaround: your radio is operating in repeater talkaround mode, or you are on a simplex channelText message: there is no text message in the call queueText message: there is a text message in the call queueZone: this letter represents the zone in which your radio is operating, where A is zone 1, Z is zone 26 (for example, K represents zone 11)Icon Meaning
34 Getting started Understanding the radio indicatorsThe status LED indicator and the radio’s audible tones—together with the radio display—all combine to give you information about the state of your radio.The most common way the indicators work is described in the following sections.The way these indicators behave may be affected by the way your radio is programmed.Status indicatorsColor MeaningRed (transmit)Glowing: your radio is transmittingGreen (receive)Glowing: the current channel is busyFlashing: you have received a callOrange (network)Flashing: you are registered on a trunked networkAll LEDs off Trunked: network not available, or your radio is attempting to register on a trunked network Conventional: receive standbystatus LED
Getting started 35 Audible tonesThe radio uses audible tones to alert you to its status:■Radio controls and keypress tones—the tones and beeps you hear when you press your radio’s keys or use the controls.■Incoming call tone—when the radio is receiving a call.■Warning tones—when there is an error, or the bat-tery is low, for example.Warning If quiet or silent mode is turned on, you will not hear any alert tones.Some of the more common audible tones are described below:Voice annunciationIn conventional mode, your radio may be programmed to play a pre-recorded message for the start-up channel, when changing a channel, and for the battery condition.Tone MeaningOne short beep■Valid keypress: the action you have attempted is permitted■Function activated: a function has been turned on (using either the Main menu or a function key)One long, low-pitched beep■Invalid keypress: the action you have attempted is not permitted■Transmission inhibited: you have attempted to transmit, but for some reason you cannot make a call at this timeOne short, low-pitched beepFunction deactivated: a function has been turned off (using either the Main menu or a function key)Two short beepsRadio turned on: the radio is powered on and ready to use
36 Getting started Using function keys to access frequently used featuresThe function keys provide access to some of the features you will use most often. These features are assigned to the function keys when the radio is programmed. Some keys may have a feature associated with both a short key press and a long key press.Viewing the function key settingsUse the Main menu to check the features assigned to your radio’s function keys:1Press Menu and select Radio settings > Radio info > Key settings.2In the Key Settings menu, scroll through the list of function keys.3Press Select to view details of the function associated with a particular function key.The example shown is for a function key programmed to turn backlighting on and off.4Press Back to return to the Key Settings menu.function key 1 (emergency key)function key 2function key 3function key 4Backlighting toggleOKBack
Getting started 37 Navigating the radio’s menusYour radio has a number of menus, each containing lists or submenus. The menus available depend on the way your radio is programmed.Using the Main menuTo access the Main menu, press the right selection key whenever Menu appears above it.Use the scroll keys to move through the menu list. When the menu you want is highlighted, press Select to open the menu you have chosen.To quickly exit the menu system, press and hold the left selection key when the word Cancel or Back appears above it.Lock MenuChannel 12Zone 11Main menu Zones Address bookBack Select
38 Getting started Accessing frequently used menusDepending on how your radio is programmed, you may have two different Quick Access menus. One Quick Access menu is displayed when you press a scroll key, and the other when you press the left selection key. These give you easy access to the menus you use most often.Using the scroll key Quick Access menuThere are two ways to use this Quick Access menu:■Use the scroll keys to scroll through a list of zones or channels.■Press the scroll keys and the Quick Access menu appears.In this example, the Channels menu is the Quick Access menu. Use the scroll keys to go directly to the Channels menu.The Channels menu, with a list of your available channels, is now displayed. MenuChannel 12Zone 11Channels Channel 1 Channel 2Back Select
Getting started 39 Using the left selection key Quick Access menuThe text above the left selection key corresponds to the Quick Access menu, for example, Zones.To use this Quick Access menu:■Press the left selection key and the associated menu appears.Using the alphanumeric keys to search a listThis feature is only available for radios with alphanumeric keys.If a blinking cursor appears when you select a list, you are able to search for the menu item you want using the alphanumeric keys. This is of particular benefit if you have a large number of items in a list. Lists that you may be able to search are channels, zones, workgroups, and preset calls. ■To search a list, enter the required name using the keypad.Zones MenuChannel 12Zone 11
40 Basic operation 4 Basic operationThis section describes the basic operation of your radio.This section covers:■Turning the radio on and off■Adjusting the speaker volume■Locking and unlocking the keypad■Using a wireless headset■Changing the radio’s operating mode
Basic operation 41 Turning the radio on and offRotate the power/volume control switch clockwise to turn the radio on. Rotate the switch counterclockwise to turn the radio off.When the radio is first turned on, the status LED briefly glows red, and the radio gives two short beeps.Your radio may not turn on if your battery is very low. (See "Low battery warning" on page 124.)Security lock on power-up featureYour radio may be automatically locked each time it is powered-up. If the message Enter PIN appears on the display, enter your assigned PIN (personal identification number). See “Unlocking the radio” below.Locking the radio1Press Menu and select Radio settings > Functions > Lock radio. (Depending on how your radio is programmed, you may be able to press a function key to turn radio lock on and off.)2Scroll to either On or Off and press Select. (The current setting is highlighted.)The radio is now locked, and the message Enter PIN appears on the display.The radio remains locked until the correct sequence of keys is pressed. If you forget the unlock sequence or you do not know it, contact your radio provider for assistance.Unlocking the radio■To unlock your radio, use the unlock sequence you have been given. (This is a pre-programmed sequence of four keys.)
42 Basic operation Adjusting the speaker volumeRotate the power/volume control clockwise to increase the speaker volume and counterclockwise to decrease the volume. The volume control also changes the volume level of the radio’s audible indicators.Locking and unlocking the keypadThe keypad lock feature prevents you from pressing a key accidentally. The number of keys that are locked depends on the way your radio is programmed.If you receive a call while the keypad is locked, press any key to answer.To lock the keypad:■Press and hold the right selection key for about one second.(Depending on your radio model and the way it is programmed, your radio may have a 3-way selector that can be used to lock the keypad.)The message Keypad locked briefly appears on the display, and Unlock appears above the right selection key, in place of Menu.When any of the locked keys are pressed, the message Keypad lock active appears.To unlock the keypad:■Press and hold the right selection key for about one second.
Basic operation 43 Using a wireless headsetThis feature is controlled by a software license (SFE) and may not be available with your radio.You may be able to connect a Bluetooth® wireless headset to your radio, using the Wireless headset menu or a function key.When you have selected a menu option in the Wireless headset menu, you can still receive and reply to calls without interrupting the selected operation.Headset compatibility with Tait radiosBluetooth wireless headsets may operate with Tait radios, provided the headset:■Is compatible with the Bluetooth Specification Ver-sion 2.0 or higher. Tait recommends Bluetooth Specification Version 2.1 or higher.■Includes Bluetooth Headset Profile (HSP) adopted version 1.1 or 1.2, or Bluetooth Handsfree Profile (HFP) version 1.5 or 1.6.Wearing the headsetPlace the headset on your ear. Depending on which ear you are going to wear the headset, simply adjust the ear hook accordingly.To get the best performance from your headset:1Do not block the device’s internal antenna (see the device’s user documentation). The human body can interfere with a Bluetooth signal.2If you usually use your radio with your right hand, wear the headset on your right ear.3Avoid coming in contact with the internal antenna of a headset or radio.
44 Basic operation Pairing a wireless headset with the radioBefore attempting to connect a wireless headset, Tait recommends that the headset is fully charged. Refer to the headset installation instructions for charging instructions.Pairing creates a unique and encrypted wireless link between the Bluetooth-capable radio, and the Bluetooth headset. To use a headset with your radio, the devices must first be paired. When you connect to a wireless headset for the first time, you need to instruct the radio to search for compatible headsets using Bluetooth wireless technology. The search should take less than one minute.To pair a wireless headset with the radio:1Turn on the radio.2Put the wireless headset into pairing mode. Refer to the headset installation instructions for instructions on how to do this.3Press Menu and select Wireless headset > Find new devices.The New devices menu opens, and while the radio searches for the new device, the message Searching ... appears.4Select Connect when the required headset appears in the list of new devices, then Yes to add the headset to My Headsets.SelectBackWireless headset Find new devices OptionsYesNoAdd to MyHeadsets?ConnectCancelNew devices HM1100 Searching ,,,
Basic operation 45 The message Connecting appears, while the radio attempts to pair with the headset.5When the message Calling. Answer on headset appears, press the Answer button on the headset to confirm the connection.6Repeat the previous steps to add other headsets.While the wireless headset is connected, the wireless headset icon appears on the display.Managing your headsetsOnce a headset has been added to My Headsets, the Manage headsets menu item appears under the Wireless headsets menu. The Manage headsets menu shows the headsets currently in My Headsets, along with the following information:■+ This headset is currently connected.■a This headset will be automatically connected.■c The radio will ask you for confirmation before connecting this headset.ClearConnecting:HM1100ClearCalling. Answer onheadsetClearHeadsetconnectedCancelChannel 12MenuOptionsBackMy Headsets BlueAnt T1V1. +a CSR-bc6 a
46 Basic operation Press Options to disconnect or connect a headset (Disconnect, Connect), change the priority order of the headsets (Move down), or remove a headset from My Headsets (Remove, Remove all).Disconnecting the headsetTo disconnect the headset from your radio:■Press Menu and select Wireless headset > Disconnect.Alternatively, in the My headsets menu select Options > Disconnect.Reconnecting the headsetYour radio may be programmed so that each time the headset is turned on, it will automatically reconnect to the radio.If the radio does not automatically reconnect to the headset:1On the radio, press Menu and select Wireless headset > Reconnect last.The radio then prompts you to connect to the headsets in My Headsets, in priority order.2Select Yes to connect, or No to choose another headset.SelectBackMy headsets Disconnect Move downSelectBackMy headsets Disconnect Move downSelectBackWireless headset Connect Reconnect lastNoConnect. HM1100?NoConnectBlueAnt T1V1?Yes Yes
Basic operation 47 Changing the way your headset reconnectsYou can use the Power-on option menu to change the way your radio reconnects with a headset when the radio is first turned on. The choices are:■None: The radio does not connect to any head-sets, and you will need to manually connect or reconnect to your headset.■Reconnect last: The radio connects to the previ-ously connected headset.■Connect: The radio will attempt to connect to the headsets in My Headsets, in priority order.To change the power-on option:1Press Menu and select Wireless headset > Options > Power-on option, and change to the required option.SelectBackPower-on option None Reconnect last
48 Basic operation Changing the radio’s operating modeThe way your radio performs basic functions, such as sending and receiving calls, depends on the operating mode of your network. The two operating modes that may be available on your radio are:■conventional mode (see "Operating in conven-tional mode" on page 49), and■trunked mode (see "Operating in trunked mode" on page 76).To change your operating mode:1Press Menu and select Change mode. (Depending on how your radio is programmed, you may be able to press a function key to change mode.)2Select Yes to confirm your selection, and your radio now shows the default display for either trunked or conventional. The following examples show typical default displays for trunked and conventional modes.SelectBackMain menu Change mode Channelstrunked mode conventional modeNetwork 1200-20001-20Menu16AChannel 1Zone 2Menu
Operating in conventional mode 49 5 Operating in conventional modeThis section explains how to operate your radio on a conventional network (digital and analog). This includes how to make and receive different types of calls, use your radio in different repeater areas, and scan a group of channels for activity.This section covers:■Selecting a zone■Selecting a channel■Selecting a group■Understanding talkgroups■Checking that a channel is clear■Making a call■Making an individual call■Making a call using the address book■Making a local call■Connecting to a telephone network■Making an emergency call■Sending a status message■Transmitting at low power■Ending active calls■Activating the repeater before a call■Communicating directly with other radios■Receiving a call■Hearing faint and noisy signals■Using the radio in different repeater areas■Scanning a group of channels
50 Operating in conventional mode Selecting a zoneA zone is a collection of channels and groups. When you select a zone, only the channels and groups assigned to that zone are available. 1Press Menu and select Zones.(Depending on how your radio is programmed, you may be able to use the scroll keys or left selection key to select the Zones menu.)2In the Zones menu, scroll through the list of zones until the one you want appears.3Press Select, and the zone indication appears either below the channel information, beside the RSSI icon, or in both positions.SelectBackMain menu Zones Address bookSelectBackZones Zone 2 Zone 3Channel 12Zone 11MenuZones
Operating in conventional mode 51 Selecting a channelFor digital channels, a talkgroup is assigned to each channel. For more information, see "Understanding talkgroups" on page 53.1Press Menu and select Channels.(Depending on how your radio is programmed, you may be able to use the scroll keys or left selection key to select the Channels menu.)2In the Channels menu, scroll through the list of channels until the channel you want appears.3Press Select, and the programmed channel is now shown on the display.Using the channel selectorFor channels 1 to 16, rotate the channel selector to the channel you want. For all other channels, use the Main menu to select a channel.Dialing a channelThis feature is only available for radios with alphanumeric keys.1Dial the number associated with the channel using the alphanumeric keys.2Press Select, and the programmed channel is now shown on the display.SelectBackMain menu Channels ZonesSelectBackChannels Channel 9 Scan 1 9SelectClear
52 Operating in conventional mode Selecting a groupA group is a collection of channels that are grouped together for either scanning or voting. In the Channels menu, the group is shown as being a single channel item, e.g. “Scan1”.The sections "Using the radio in different repeater areas" on page 68 and "Scanning a group of channels" on page 69 explain how your radio operates once a scan group or voting group has been selected.Using the Main menu1Press Menu and select Channels.(Depending on how your radio is programmed, you may be able to use a function key, the scroll keys or left selection key to select a group.)2In the Channels menu, scroll through the list of channels and groups until the group you want appears.3Press Select, and the programmed group is now shown on the display. The scanning icon appears on the display.SelectBackMain menu Channels ZonesSelectBackChannels Channel 9 Scan 1Scan 1MenuChannels
Operating in conventional mode 53 Dialing a groupThis feature is only available for radios with alphanumeric keys.To dial the group number from the default display:1Dial the number associated with the group using the alphanumeric keys.2Press Select, and the programmed group is now shown on the display. The scanning icon appears on the display.Understanding talkgroupsThis feature is available for digital channels only.A talkgroup is a collection of radio users with whom you want to have private conversations. For example, a state's public safety agencies could have the following talkgroups:■Local talkgroups—used by a specific agency to communicate within their own local agency. It may even be made up of a county of public safety offi-cers. ■Regional talkgroups—used by large state agen-cies that have regional divisions. ■Statewide talkgroups—used by an agency to com-municate with a public safety member in another region. Statewide talkgroups, as their name sug-gests, enable public safety agencies to communi-cate with each other from one end of the state to the other. ■Special event talkgroups—may be used to man-age emergencies encompassing a large area, or even events such as visits by heads of state. 12SelectClear
54 Operating in conventional mode Making a talkgroup callTo make a call to the currently selected talkgroup■Press the PTT key.Changing a talkgroup1Press Menu and select Talkgroups.(Depending on how your radio is programmed, you may be able to use a Quick Access menu to go to the Talkgroup menu.)2Scroll through the list of talkgroups to the one you want and press Select.3Press the PTT key to make a call to the currently selected talkgroup.Checking that a channel is clearFor analog channels, Monitor allows you to override some or all of the radio’s mutes, and hear if there is any traffic on a channel before you make a call.Turning monitor on and off1Press Menu and select Radio settings > Functions > Monitor.(Depending on how your radio is programmed, you may be able to press a function key to toggle monitor on and off.)2Scroll to On (or Off) and press Select.While monitor is on, the LED slowly flashes green and the monitor icon appears in the display.Your radio may be programmed so that monitor turns off automatically after a short time.Talkgroups Talkgroup01 Talkgroup02SelectCancel
Operating in conventional mode 55 Making a call1Select the required channel or scan group.You may need to select the zone you want first, then select the channel or group from that zone.2Check that the channel is clear. If the LED is glowing green, the channel is busy and you may not be able to transmit.3Once the channel is clear (the green LED is off), hold the radio so that the microphone is about one inch (2.5 cm) from your mouth and press the PTT key to transmit.4Speak clearly into the microphone and release the PTT key when you have finished talking.While you are transmitting, the LED glows red and the transmit icon appears on the display.Limiting call timeYour radio may limit the amount of time you can talk (transmit) continuously. This is known as the ‘transmit timer’ or ‘time-out timer’ and allows other radio users to make calls on that channel.The message Transmit Timeout Imminent appears on the display.If the transmit timer has timed out, you must release the PTT before you can transmit again.Your radio may be unable to transmit for a short time after the transmit timer has expired.
56 Operating in conventional mode Making an individual callThis feature is available for digital channels only. To make a call to one person rather than a group of people:1Press Menu and select Individual call. (The person to whom you last made an individual call is highlighted.)(Depending on how your radio is programmed, you may be able to press a function key or use your Quick Access menu to select individual calls.)2Scroll to the person you want to call and press the PTT key to make the call immediately.Making a call using the address bookThe Address book menu has a programmed list of calls, which can be made from any channel or zone. Address-book calls may also be used to send status information, such as “at lunch” or “on site”, or to change to a channel or group.Using the Main menu1Press Menu and select Address book.(Depending on how your radio is programmed, you may be able to use the scroll keys, left selection key or a function key to select the Address book menu.)Individual call Car 2 Car 1BackSelectBackMain menu Address book Local calls
Operating in conventional mode 57 2In the Address book menu, scroll through the list of calls until the call you want appears.3Press Send.The call details appear on the display, the LED glows red, and appears on the display.Making a local callFor analog channels, each channel on your radio may have one or more local calls programmed. Using the Main menu1Select the required channel.2Press Menu and select Local calls.3In the Local calls menu, scroll through the list of local calls until the call you want appears.4Press Send.The call details appear on the display, the LED glows red, and appears on the display.Using the Quick Access menu1Select the required channel.2Press one of the scroll keys or the left selection key to open the Local calls menu.3Scroll through the list of local calls until the call you want appears.4Press Send.The call details appear on the display, the LED glows red, and appears on the display.SelectBackMain menu Local calls Set status
58 Operating in conventional mode Dialing a local callThis feature is only available for radios with alphanumeric keys.To make a local call to another radio or group of radios:1Select the required channel.2Press Menu and select Dial radio call.Alternatively, your radio may be programmed so a local call can be dialed directly from the default display. In this case, you can start dialing the call without selecting the menu option.A series of X and S characters may appear, prompting you to dial over them.3Dial the number using the alphanumeric keys.Your radio may be programmed so you can dial group tones using the and keys. Dial to fill one X. Dial to fill the current X and all subsequent X characters in the current burst.4Press Send (if the Send option appears).The call details appear on the display, the LED glows red, and appears on the display.When the called party receives your call, the message Ack received may appear on the display.Connecting to a telephone networkFor analog channels, you may be able to use your radio to connect to a telephone network. This type of call is known as a DTMF patch call.To make a DTMF patch call, you may be able to either:■use a programmed function key,
Operating in conventional mode 59 ■use the Main menu to dial the call,■make a local call (see "Making a local call" on page 57), or■use your address book (see "Making a call using the address book" on page 56).Using a function keyDepending on how DTMF patch calls are programmed, some or the following steps may not be necessary.1Select the required channel.2Press the function key programmed for DTMF patch call.Your radio may send tones to capture the line.3Press Send, or press the function key a second time, to send the preset number.You may hear telephone dialing and ringing tones.4Proceed with your call.5Press End, or give a long press on the function key, to end the call.Your radio may send tones to release the line.Using the Main menuThis feature is only available for radios with alphanumeric keys.To dial a DTMF patch call by using the Main menu:Depending on how DTMF patch calls are programmed, some or the following steps may not be necessary.1Select the required channel.2Press Menu and select Dial patch call.3Dial the required number using the alphanumeric keys.4Press Send.
60 Operating in conventional mode Your radio may send tones to capture the line.5Press Send to send the number dialed in step 3.You may hear telephone dialing and ringing tones.6Proceed with your call.7Once the call has finished, press End.Your radio may send tones to release the line.Making an emergency callYou may be able to activate emergency mode by using a programmed function key.1Press the function key programmed for Emergency Mode and an emergency call is sent to your dispatcher, or some other predetermined location.While emergency mode is active, your radio may cycle between receive and transmit, so that your dispatcher can hear any activity near the radio. Alternatively, your radio may appear to turn off but will actually remain in emergency mode.2Reset the radio to normal operation at any time by turning the radio off and then on. Emergency mode may be programmed to end after a fixed period of time. In this case, there is no need to turn the radio off and then on in order to return the radio to normal operation.
Operating in conventional mode 61 Sending a status messageFor analog channels, your radio may be able to maintain a record of your current status. This status may be sent with outgoing calls programmed to contain status information. If the radio receiving your message has been programmed with the same status messages, it will decode and display your message. The message indicates your current activity or location, such as “en route” or “at lunch”.To change you current status:1Press Menu and select Set status.2In the Set status menu, scroll through the list of status messages until the message you want appears.3Press Select. The message Status updated appears on the display.Transmitting at low powerIf you are using your radio in conditions where signal strength is high, you can extend the shift life of your battery by transmitting at low power.When low power transmit is turned on, appears in the display and calls are made at low power rather than at the programmed power setting.Some channels may always transmit at low power.To turn low power transmit on or off for all channels:Using the Main Menu1Press Menu and select Radio settings > Functions > Low power tx.SelectBackMain menu Set status Dial radio call
62 Operating in conventional mode (Depending on how your radio is programmed, you may be able to press a function key to turn low power transmit on or off.)2Scroll to On (or Off) and press Select. (The current setting is highlighted.)The message Low power tx activated (or deactivated) appears in the display.Using a function key1Press the function key programmed for low-power transmit to transmit at low power on your current channel.The message Low power tx activated appears briefly, and the low-power transmit icon appears on the display.2Press the low-power transmit function key again to turn low-power transmit off, and the message Low power tx deactivated appears on the display.Ending active callsFor analog channels, you may have a function key programmed to either end the current call, or end the current call and all other active calls in your group. This can be done either by:■using the function key programmed for reset monitor to end your current call,■using the function key programmed for call clear-down to end your current call and all other calls in your group, or■using the function key programmed for both reset monitor and call cleardown.SelectBackLow power tx Off On
Operating in conventional mode 63 Using a function key to end your current call■Press the function key programmed for reset monitor. The radio’s monitor is turned off, ending your current call.The LED stops flashing green, and the monitor icon disappears from the display.Using a function key to end all active calls■Press the function key programmed for call clear-down and monitor is turned off for all radios in your radio group.The LED stops flashing green, and the monitor icon disappears from the display.Using the function key programmed for reset monitor/call cleardown to end active callsThe function key programmed for reset monitor may be programmed so that a short key press ends your current call, and a long key press ends all active calls in your group.Activating the repeater before a callFor analog channels, it may be required to send a repeater-access tone to activate the repeater before a call is made, so that the start of the call is not lost. To send a repeater-access tone, you may be able to either use the PTT key, or use a programmed function key.For DMR channels, the repeater is activated as part of the standard call signaling.Using the PTT key1Press the PTT key and the repeater-access tone for the current channel is sent.
64 Operating in conventional mode The call details appear on the display, the LED glows red, and appears on the display. You may also hear signaling tones.2Press and hold the PTT and proceed with your call.Using a function key1Press the function key programmed for sending a repeater-access tone, and the repeater-access tone for the current channel is sent.The call details appear on the display, the LED glows red, and appears on the display. You may also hear signaling tones.2Press and hold the PTT and proceed with your call.Communicating directly with other radiosFor analog channels, you can bypass the radio repeater and communicate directly with another radio. This feature is known as repeater talkaround. You can do this, for example, when you are out of range of the repeater, or if the repeater is busy or stops working. While repeater talkaround is active, all transmissions are made on the receive frequency of the channel you are on.To activate repeater talkaround, you may be able to either use a programmed function key, or use the Main menu.Using the Main menu1Select the required channel.2Press Menu and select Radio settings > Functions > Talkaround.3In the Talkaround menu, choose On.4Press Select. The message Talkaround activated appears briefly, and the repeater talkaround icon appears on the display.
Operating in conventional mode 65 5Proceed with your call.6To turn repeater talkaround off, either change the channel, or choose Off in the Talkaround menu.Using a function key1Select the required channel.2Press the programmed function key to turn repeater talkaround on. The message Talkaround activated appears briefly, and the repeater talkaround icon appears on the display.3Proceed with your call.4To turn repeater talkaround off, either change the channel, or press the function key again.Receiving a callWhen there is valid activity on your radio’s currently selected channel or group, the radio then unmutes and you can hear the call.If the incoming call contains special signaling that matches the signaling programmed for your radio, the LED flashes green and your radio may give a ringing tone.Receiving a text messageYour radio may be able to display received text messages in conventional mode. If programmed, the queuing icon (empty queue) or (message in queue) is always shown in the default display while in conventional mode.Viewing a text messageWhen a text message is received, the radio sounds two short high-pitched beeps. If the radio is currently showing the default display, the message appears immediately.
66 Operating in conventional mode To view a message that does not appear immediately:1Navigate to the default display.2Press Queue.To delete the message, press Delete. The message Queue empty appears on the display.If you want to leave the message in the queue, press Back.The conventional call queue only retains one message. If a new message is received while there is an old message left in the queue, the old message will be replaced.Hearing faint and noisy signalsFor analog channels, your radio’s squelch allows the radio to unmute only when the strength of the incoming signal is above a predetermined threshold. This means that only signals of reasonable intelligibility are made audible. To make faint and noisy signals audible, use the squelch override function to unmute the radio.To activate squelch override, you may be able to either use the Main menu, or a programmed function key.Using the Main menu1Press Menu and select Radio Settings > Functions > Squelch o’ride.2In the Squelch o'ride menu, choose On.3Press Select.The message Squelch override activated appears on the display.SelectBackFunctions Squelch o'ride VOX
Operating in conventional mode 67 While squelch override is on, the LED flashes green, and the squelch override icon appears on the display.Using a function key1Press the function key programmed for squelch override to unmute the radio.The message Squelch override activated appears on the display.While squelch override is on, the LED flashes green, and the squelch override icon appears on the display.2To turn squelch override off, press the squelch override function key again.Using the function key programmed for monitorThe function key programmed for monitor may be programmed so that a short key press turns monitor on, and a long key press turns squelch override on.To activate squelch override:■Press and hold the function key programmed for monitor to override the radio’s squelch.The message Squelch override activated appears on the display.While squelch override is on, the LED flashes green, and the squelch override icon appears on the display.Squelch override remains on until there is a further long key press.
68 Operating in conventional mode Using the radio in different repeater areasYour radio may have a group of channels programmed as a voting group. The channels in the voting group all carry the same traffic, but from different repeaters. As your radio moves in and out of different repeater coverage areas, the best communication channel is automatically selected for you to use, until a better communications channel is selected.This channel is known as the ‘home’ channel, and will be the channel you make and receive calls on. While voting is active, the scanning icon appears on the display.The section "Selecting a group" on page 52 explains how to select a group. A group can be either a voting or a scanning group.Suspending a channel from a voting groupYou may be able to use the function key programmed for nuisance delete to temporarily delete one of the channels from the voting group. When that voting group is next selected, or after the radio has been turned off and then on, the deleted channel is again part of the voting group.Alternatively, the function key programmed for voting may be programmed so that a short key press turns on voting, and a long key press activates nuisance delete.■Press and hold the function key programmed for voting to remove the current channel from the vot-ing group.If the operation has been successful, the message Channel nuisance deleted appears on the display.
Operating in conventional mode 69 Scanning a group of channelsThe scan function is used to monitor a programmed group of channels, looking for activity. While the radio is scanning for activity, the scanning icon appears on the display. When activity is detected on a channel in the scan group, the radio stops on that channel. The radio unmutes and you can hear the call. Scanning resumes once the channel is no longer busy.The section "Selecting a group" on page 52 explains how to activate scanning.Standard and background scanningThe two types of scanning that may be available on your radio are standard scanning, and background scanning. Background scan can only be activated by using a function key programmed for background scan. It differs from standard scanning in that the channel that was selected when background scan was activated is also included as a scan-group member.Making a call while scanningIf you wish to make a call while your radio is scanning:1Lift the microphone off the microphone clip.2Press the PTT key to transmit. If background scan is active, your radio will now call the currently selected channel.3If standard scan is active and there has been no recent activity on the channel, then the channel that is called depends on the way your radio has been programmed. The possible options are:—your radio calls a predetermined channel e.g. your dispatcher,—your radio calls the channel where activity was last detected, or— your radio calls the last free channel.
70 Operating in conventional mode 4When the called party responds, proceed with your conversation.Changing the background scan group assigned to a function keyYou can change the background scan group assigned to the function key programmed for group scanning or for scanning/nuisance delete.1Press Menu and select Advanced > Set scan key.2In the Set scan key menu, scroll through the list of background scan groups until the group you want appears.3Press Select.The message Scan key scans new group appears on the display.The next time you activate background scan, the new group will be your background scan group.Suspending a channel from a scanning groupIf a member channel of a scan group is busy for a long time and you do not wish to hear the conversation, you may be able to use the function key programmed for nuisance delete to temporarily delete it from the scan group.When the scan group is next selected, or after the radio has been turned off and then on, the deleted channel is again part of the scan group.Alternatively, the function key programmed for scanning may be programmed so that a short key press turns on scanning, and a long key press activates nuisance delete.SelectBackAdvanced Set scan key Program groups
Operating in conventional mode 71 ■Press and hold the function key programmed for scanning to remove the current channel from the scanning group.If the operation has been successful, the message Channel deleted from group appears on the display.Adding or deleting member channels of a groupYour radio may be programmed so you can add or delete channels in a voting or scanning group. Changes made are permanent, and will remain after restarting the radio.1Select the group. See "Selecting a group" on page 52.2Press Edit.If there is no edit option for the left selection key, the group cannot be changed.Alternatively, you may be able to edit groups by pressing Menu and selecting Advanced > Program groups, then select the group you wish to edit.3In the Edit group menu, choose Add channel or Delete channel.4Press Select.5Press the scroll keys to select the channel that you want to add or delete.6Press OK.If successful, the message Channel added or Channel deleted appears.To check the new group details, press Back and select the Group members menu option.
72 Operating in conventional mode Changing a group’s transmit channelYou may be able to change the transmit channel of a standard scanning group. The transmit channel is identified by the icon.1Select the group. See "Selecting a group" on page 52.2Press Edit.If there is no edit option for the left selection key, the group cannot be changed.Alternatively, you may be able to edit groups by pressing Menu and selecting Advanced > Program groups, then select the group you wish to edit.3In the Edit group menu, choose Change tx.4Press Select.5Press the scroll keys to select the new transmit channel.6Press OK.If successful, the message Tx channel changed appears.To check the new group details, press Back and select the Group members menu option. The new transmit channel has the icon next to it.
Operating in conventional mode 73 Changing a group’s first or second priority channelYou may be able to change the priority channels of a scanning group. Priority channels are scanned more frequently than other channels in the group. If valid activity is found on another channel, the radio continues to scan the priority channel or channels at regular intervals. The first priority channel is identified by the icon, and the second priority channel is identified by the icon.1Select the group. See "Selecting a group" on page 52.2Press Edit.If there is no edit option for the left selection key, the group cannot be changed.Alternatively, you may be able to edit groups by pressing Menu and selecting Advanced > Program groups, then select the group you wish to edit.3In the Edit group menu, choose Change P1 or Change P2.4Press Select.5Press the scroll keys to select the new priority channel.6Press OK.If successful, the message P1 channel changed or P2 channel changed appears.To check the new group details, press Back and select the Group members menu option. The new priority channel has the or icon next to it.
74 Operating in conventional mode Icon and messages that may appear when changing group detailsThe following icons may appear when viewing group membership details, adding or deleting channels from a group, or changing a group’s transmit or priority channels.Icon MeaningThis channel is used to transmit on when there has been no recent activity. You cannot delete this channel (it will not appear under Delete channel).This channel is the group’s first priority channel. You cannot delete this channel (it will not appear under Delete channel).This channel is the group’s second priority channel. You cannot delete this channel (it will not appear under Delete channel).There is more than one instance of this channel in the group (the channel will be scanned more often). If you delete this channel, the radio will attempt to delete all instances of the channel.
Operating in conventional mode 75 The following messages may appear when using nuisance delete to temporarily delete a channel from a group, when adding or deleting channels from a group, or changing a group’s transmit or priority channels.Message MeaningScanning not onYou cannot use nuisance delete to temporarily delete a channel from a group, as there is no group currently selected.No channel capturedYou cannot use nuisance delete to temporarily delete a channel from the group, as there is no channel currently captured.Not enough channels in groupYou cannot use nuisance delete to temporarily delete the channel from the group, as the captured channel is the last remaining group member.Cannot delete channelYou cannot use nuisance delete to temporarily delete the channel from the group. The captured channel may be the selected channel in a background scan group.Cannot delete priority chanYou cannot use nuisance delete to temporarily delete the channel from the group, as the captured channel is a priority channel.Only two channels in groupYou cannot delete a channel from the group, as there would be only one group member left.No items in listThe action you are attempting is not allowed. Either:■the group does not have a preset transmit channel or priority channels programmed, or■you have added all the channels in the zone to the current group.Group full You cannot add any more channels to the group, as the maximum number of members (50) has been reached.
76 Operating in trunked mode 6 Operating in trunked modeThis section explains how your radio operates on a DMR (digital), MPT (analog) or dual-mode trunked network.These features are controlled by software licenses (SFE) and may not be available with your radio.Your radio must have trunking functionality programmed before it can operate in DMR or MPT trunked mode.This section covers:■Checking that your network is available■Changing your network■Making a preset call■About trunked zones and workgroups■About emergency operation■Dialing a PABX number■Dialing a PSTN number■Receiving a call■Re-establishing a call■Checking the queue■About status messages■About trunked text messages■Placing the radio in do-not-disturb mode■Calls to conventional channels or conventional groups
Operating in trunked mode 77 Checking that your network is availableCheck that the orange LED is flashing and the network icon appears on the display. These are the indications that your radio has access to a trunked network.If the network icon is flashing and No service appears on the display, your radio is attempting to access the trunked network. If this icon remains flashing, your radio may be out of the network coverage area.If Limited service appears on the display, one of the network sites or the connection between the network sites has been interrupted. You can still make calls to radios covered by the same site but not to radios to other sites.Changing your networkYour radio may be programmed to operate in up to four completely separate trunking networks, either DMR (digital), MPT (analog) or both (dual mode). You may wish to change networks because you are out of the network coverage area, or you need to have access to another trunking network. To change your radio’s operating network, you may be able to either use the Main menu or dial the new network using the alphanumeric keys.Changing your radio’s workgroup may also change the network in which you are operating. See "Selecting a workgroup" on page 81.Using the Main menu 1Press Menu and select Change network.SelectBackMain menu Change network Change mode
78 Operating in trunked mode 2In the Change network menu, scroll through the list of networks until the network you want appears.3Press Select.The radio will restart and display the name of the new network.Dialing a new networkThis feature is only available for radios with alphanumeric keys.1Dial *700# to display the name of the current trunked network.2Dial *70n# to change to a new network, where n is the number of the new network (1 to 4).The radio will restart and display name of the new network.Making a preset callThe preset calls programmed for your radio may be to other radios, to PABX extensions or to PSTN numbers.1Press Menu and select Preset calls.(Depending on how your radio is programmed, you may be able to use a function key, or left selection key to select the Preset calls menu.)2In the Preset calls menu, scroll through the list of calls until the call you want appears, then press Send.While the call is being setup, you can cancel the call by pressing Clear.SelectBackMain menu Preset calls Set zone
Operating in trunked mode 79 Dialing a preset callThis feature is only available for radios with alphanumeric keys.The preset calls programmed for your radio can be dialed if you know the number associated with the preset call.1Dial p, where p is the number of the preset call.If your preset call number is the same as a call to another radio, then you need to dial a leading 0. For example, dial 23# to call radio 23 and dial 023# for preset call number 23.2Press Send or the # or PTT key.While the call is being setup, you can cancel the call by pressing Clear. 23SendClear
80 Operating in trunked mode About trunked zones and workgroupsTrunked zones and workgroups are used to manage the calls on the trunked system. Zones typically define geographic areas (towns, suburbs or counties), or branches of an organization. Workgroups span multiple zones, and typically define functions, work areas or job roles.When your radio belongs to a workgroup, it is said to be ‘subscribed’, and you receive all calls directed to that group of users. A group’s members are dynamic, in that a group only contains radios that are currently registered on the system and subscribed to the same group. Your radio may be programmed to use different names for a ‘zone’ and ‘workgroup’. For example, ‘district’ or ‘area’ may be used in place of zone, and ‘role’ or ‘group’ may be used in place of workgroup. Selecting a zone1Press Menu and select Set zone.(Depending on how your radio is programmed, you may be able to use the scroll keys, left selection key or channel selector to select a zone.)2In the Set zone menu, scroll through the list of zones until the zone you want appears.3Press Select.4Check that the network icon appears on the display.SelectBackMain menu Set zone Set workgroup
Operating in trunked mode 81 Selecting a workgroup1Press Menu and select Set workgroup.(Depending on how your radio is programmed, you may be able to use the scroll keys, left selection key or channel selector to select a workgroup.)2In the Set workgroup menu, scroll through the list of workgroups until the workgroup you want appears.3Press Select.4Check that the network icon appears on the display.Making a call to a workgroupDifferent types of calls may be associated with your workgroups. These calls can be individual calls, preset calls, broadcast calls (no response permitted), or conference calls.To make a call to a workgroup:1Select the required zone. See "Selecting a zone" on page 80.2Select the required workgroup. See "Selecting a workgroup" on page 81.3Press the PTT key, and a call to that workgroup is made.Selecting the homegroupYour ‘homegroup’ is the workgroup in which your radio usually operates. To return to your homegroup at any time, you may be able to use the main menu, or use a function key.SelectBackMain menu Set workgroup Go to homegroup
82 Operating in trunked mode Using the Main menu1Press Menu and select Go to homegroup.2Press Select, and the radio now shows your homegroup in the default display.Using a function keyYou may be able to use a function key to toggle between your homegroup, and the currently selected zone and workgroup.■Press the function key programmed for your homegroup.The radio now shows your homegroup in the default display, along with the homegroup icon .The homegroup icon only appears if you use a function key to select your homegroup.Scanning workgroupsThe ‘My Workgroups’ list comprises the current workgroup, the homegroup, and other programmed groups. When scanning is active, the radio will receive activity from any subscribed groups in the My Workgroups list.To activate scanning:1Press Menu and select Scanning.(Depending on how your radio is programmed, you may be able to use a function key to select scanning.)2Scroll to On (or Off) and press Select.SelectBackMain menu Go to homegroup ScanningSelectBackMain menu Scanning Send
Operating in trunked mode 83 About emergency operationIn an emergency you may be able to summon help by sending an emergency call. After making the call, your radio may be programmed to enter emergency mode. While emergency mode is active, your radio may cycle between receive and transmit, so that your dispatcher or the called party can hear any activity near your radio.On most networks, an emergency call takes precedence over other call types, and existing calls are cleared down so that the emergency call can proceed.To make an emergency call from your radio, you may be able to either:■make a preset emergency call,■dial the emergency call using the alphanumeric keys, or■use a function key programmed for emergency mode.Making a preset emergency callTo make a preset emergency call from your radio, you may be able to either use a programmed function key, use the main menu, or use your quick access menu.1Select your preset emergency call. See "Making a preset call" on page 78.2Press Send. An emergency call is now sent to the emergency location that has been programmed for your radio.
84 Operating in trunked mode Dialing an emergency callThis feature is only available for radios with alphanumeric keys.1Dial *9.2Press Send or the # or PTT key.An emergency call is now sent to the emergency location that has been programmed for your radio.If you wish to send an emergency call to another radio, you may be able to dial *9*n then press the # or PTT key. In this case, n is the radio unit number you wish to send the emergency call to and may be a two- or three-digit number.Activating emergency modeYou can activate emergency mode using a function key programmed for emergency mode. Alternatively, you may be able to activate emergency mode using a hidden switch or panic button. Once emergency mode is activated, your radio makes an emergency call to your dispatcher or some other predetermined location. The radio then enters emergency mode.While emergency mode is active, your radio may cycle between receive and transmit, so that your dispatcher can hear any activity near the radio.Cancelling emergency modeReset the radio to normal operation at any time by turning the radio off and then on.Emergency mode may be programmed to end after a fixed period of time. In this case, there is no need to turn the radio off and then on in order to return the radio to normal operation.
Operating in trunked mode 85 Dialing a PABX numberThis feature is only available for radios with alphanumeric keys.To dial a PABX extension:1Dial n, where n is the PABX extension you wish to call.2Press Send or the # or PTT key.The call details appear on the display. While the call is being setup, you can cancel the call by pressing Clear.Dialing a PSTN numberThis feature is only available for radios with alphanumeric keys.To dial a PSTN number:1Dial 0n, where n is the PSTN number you wish to call.The numbers you dial before the 0 depend on the way your network operates.2Press Send or the # or PTT key.The call details appear on the display. While the call is being setup, you can cancel the call by pressing Clear.
86 Operating in trunked mode Receiving a callWhen you receive a call, your radio displays the caller’s identity and responds in one of two ways, depending on the way it was programmed and the way your network operates.■On-air call setup: The radio gives a ring and auto-matically accepts the call. The icon appears in the display.■Full off-air call setup (FOACSU): When a call is received, the radio rings like a telephone. To accept the call, press Answer. The radio gives a beep and the icon appears in the display. You may also be able to accept the call if you briefly press the PTT key or lift the microphone off the microphone clip.Once the icon appears, you can proceed with the call, as follows:1Hold the microphone about 2 inches (5 cm) from your mouth.2Press and hold the PTT key to transmit.3Speak clearly into the microphone and release the PTT key when you have finished talking.While you are transmitting, the LED glows red and appears in the display.4End the call by placing your microphone back onto its hook or by pressing Clear. The network may also end the call if neither you nor the other party transmits for a predetermined time or if your call time limit is exceeded.Call time limitIn trunked mode, the length of your call may be limited by the network or by your radio. Your radio may be programmed to display the time remaining for your call.
Operating in trunked mode 87 Re-establishing a callThe last number recall, unanswered call and callback functions allow you to re-establish calls using the PTT key.Last number recallWhen an outgoing call has ended, the message Last call to and the called unit’s identity may appear on the display.To make a call to that person again, briefly press the PTT key.Unanswered callWhen an incoming call is missed, the message Missed call and the caller’s identity may appear in the display.To return the call, briefly press the PTT key.CallbackWhen an incoming call has been ended, the message Last call from and the caller’s identity may appear in the display.To make a call to that person, briefly press the PTT key.
88 Operating in trunked mode Checking the queueIf you have missed an incoming call, status message or text message, it may be stored in the queue. Information about the last call or message is shown on the display and the queue icon appears.The queue can be programmed to store multiple calls or messages or just the last call or message.In the example below, a status message was received from Car 1. This is the first of three calls or messages stored in the queue. If there are calls or messages in the queue, the radio may emit a warble tone which will time out after a programmable time. The notification starts again when the radio is restarted.Accessing the queue1Use the scroll keys to move through the calls or messages in the queue until the item you want appears.2Press Options.The options available depend on the type of call it is. For a voice call, select Call to return the call.For a status message or a text message, select View to read the message or Call to return the call.You can also delete the selected call or messages, or delete all queued calls and messages. identity of last unanswered callerscroll through the callstype of callposition in the queue (not for single-item queue)options available depend on type of callqueued calls or messages
Operating in trunked mode 89 Changing your queue settingsYour radio may be programmed so that you are able to change queuing to ‘unanswered’. Unanswered queuing means that all status and text messages are immediately queued. Incoming voice calls are only queued if they are unanswered.If your radio has alphanumeric keys, you may be able to change your call queuing setting using the keypad.To activate call queuing:■press Menu and select Radio settings > Call settings > Call queuing and choose On,■press the function key programmed for Call queu-ing, or■dial *48 then press the # or PTT key.The message Call queuing activated appears.To change call queuing to unanswered call queuing:■press Menu and select Radio settings > Call settings > Call queuing and choose Off,■press the function key programmed for Call queu-ing, or■dial #48 then press the # or PTT key.The message Call queuing deactivated appears.
90 Operating in trunked mode About status messagesA status message is sent to another party to indicate your current activity or location, such as “en route” or “at lunch”. If the radio receiving your message has been programmed with the same status messages, it will decode and display your message. If you receive a status message, the message is automatically queued, since a response is not expected.Selecting a status message1Press Menu and select Send > Status.2In the Status menu, scroll through the list of status messages until the message you want appears.Sending a status message1When you have chosen a message, press Options and the Send to menu opens.2In the Send to menu, scroll through the list of options until the choice you want appears.If your radio has alphanumeric keys, you can choose the option Dialed, then dial the number of the party you wish to call.3Press Send.The call details appear on the display. While the call is being setup, you can cancel the call by pressing Clear.OptionsBackStatus On siteIn transitSelectBackSend to Dispatcher Preset
Operating in trunked mode 91 Dialing a status messageIf your radio has alphanumeric keys, the status messages programmed for your radio can be dialed. To dial the message, you need to know the number associated with the status message. To dial a status message:1Dial *0s*n, where s is the number of the status message and n is the radio unit number you wish to send the message to.2Alternatively, dial *0s*p, where p is the number of a preset call. See "Dialing a preset call" on page 79 for more information.3Press Send or the # or PTT key.The call details appear on the display. While the call is being setup, you can cancel the call by pressing Clear.Receiving a status messageIf the radio is programmed for call queuing, incoming status messages are added to the queue. For more information, see "Checking the queue" on page 88.Press Options and select whether to reply, call or delete.
92 Operating in trunked mode About trunked text messagesYour radio may be programmed so that you can send text messages. The three options for creating text messages are selecting a preset text message, editing a draft text message, or creating a new text message.To either edit or enter a text message, your radio must have alphanumeric keys. Using the alphanumeric keys to enter textWhen the alphanumeric keys are used to enter a text message, they have special functions. ■Use the # key to select the type of text entry: upper and lower case characters (ABC, abc), ini-tial capitals (Abc), or numbers (123). ■Use the left selection key (Clear) to delete a char-acter from the display.■Use the scroll keys to move through a message. Repeated presses of these keys will give you the characters shown in the following table.In the example below, a preset text message has been selected, and is being edited.Key Characters Key Characters.,?!-/1 PQRS7ABC2 T UV8DEF3 WX Y Z 9GHI 4 space 0JKL5MNO6OptionsContact base now|C lea r abc 16/100currently selected text entry option (lower case)number of characters used/total number of characters allowedcursor: shows current point of text entry
Operating in trunked mode 93 Sending a preset text message1Press Menu and select Send > Text message > Preset message.In the Preset message menu, a short label representing each message is displayed.2Scroll through the list of preset message labels until the one you want appears.3Press Select, and the text message you have chosen is now displayed.4Press Send to send the message, or Edit to change the message.Editing a draft text message1Press Menu and select Send > Text message > Edit message.In the Edit message menu, a short label representing a message is displayed.2Use the scroll keys to move through the characters. Use the alphanumeric keys to add characters and the Clear key to delete them.SelectBackText message Preset message Edit messageSelectBackPreset message Contact SiteSendContact base nowBack EditOptionsOn site|Clear abc 7/100
94 Operating in trunked mode 3When the message is complete, press Options and select Send. Creating a new text message1Press Menu and select Send > Text message > New message.The last text message you sent may be displayed.2In the New message menu, modify the last text message you sent, or enter the new text message using the alphanumeric keys.3When the message is complete, press Options and select Send. Sending a text message1When you have chosen or entered a message, press Options and the Text options menu opens.2In the Text options menu, scroll through the list of options until the choice you want appears.(If your radio has alphanumeric keys, you may be able to dial the number of the party you wish to call.)3Press Select.The call details appear on the display. While the call is being setup, you can cancel the call by pressing Clear.SelectBackText options Send Cancel sending
Operating in trunked mode 95 Receiving a text messageIf the radio is programmed for call queuing, incoming text messages are added to the queue. For more information, see "Checking the queue" on page 88.Press Options and select whether to reply, call or delete.Placing the radio in do-not-disturb modeIf you do not want calls for a while, you can place the radio in do-not-disturb mode, so that incoming calls can be ignored. You can make outgoing calls in the usual way.While do-not-disturb mode is active, incoming calls cannot be stored in the call queue.Using a function key1Press the function key programmed for do not disturb, to activate the do-not-disturb function.The message Do not disturb activated appears on the display. Your radio will now ignore all incoming calls.2To deactivate the do-not-disturb function, press the do-not-disturb function key again.The message Do not disturb deactivated appears on the display.Using the Main menu1Press Menu and select Radio Settings > Call Settings > Do not disturb.2In the Do not disturb menu, choose On.3Press Select.The message Do not disturb activated appears on the display. Your radio will now ignore all incoming calls.
96 Operating in trunked mode Calls to conventional channels or conventional groupsYou may be able to dial conventional channels or groups, using 101 to 110. The channels or groups called using these numbers are programmed for your radio.To call a conventional channel or group:1Dial the number for the channel or group you wish to call.2Press Send or the # or PTT key.Your radio switches to the conventional channel programmed for that number.
Dialing calls in trunked mode 97 7 Dialing calls in trunked modeIf your radio has alphanumeric keys, you can make dialed calls from your radio. The numbers you dial and dialing features available depend on the way your radio is programmed and the way your network operates. Contact your radio provider for further assistance.This section covers:■MPT 1343 dialing■Nokia ANN fleet calls■Accessing common trunking functions
98 Dialing calls in trunked mode MPT 1343 dialingIf your MPT or DMR trunked network uses the MPT 1343 dialing scheme, your radio’s unique number on the network consists of:■a three-digit prefix,■a four-digit fleet number, and■a two- or three-digit radio unit number.You may also be part of a group, with a two- or three-digit group number.Finding your radio’s MPT numberTo find your radio’s full MPT number:1Dial *700.2Press the # or PTT key.The name associated with your network and your radio’s full MPT number appears.The number is in the form:Radio unit number234Prefix300Fleet3078
Dialing calls in trunked mode 99 MPT 1343 dialed callsThe following table summarizes the way you dial calls to other radios and groups of radios and gives an example of each type of call.In the following examples, the final # may be replaced by a short press of the PTT key.Call to Dialing code and exampleRadio 23 in the same fleet as youRadio 234 in the same fleet as youRadio 23 in fleet 3078 with the same prefix as youRadio 234 in fleet 3078 with the same prefix as youRadio 234 in fleet 3078 with a different prefix to you (300)Group 92 in the same fleet as youGroup 923 in the same fleet as youRadio unit number23 #Radio unit number234 #Fleet3078Radio unit number23 #Fleet3078 #Radio unit number234Prefix300Radio unit number234 #Fleet3078Group92 #Group923 #
100 Dialing calls in trunked mode Nokia ANN fleet callsIf your trunked network uses Nokia ANN dialing, the numbers you dial depend on your fleet size. Fleets are defined as either large, small or mini. Your radio’s unique number on the network consists of:■a lead number 7, 8 or 9, depending on the fleet size,■a zero-, one-, two- or three-digit prefix,■a one- or two-digit fleet number, and■a two- or three-digit radio unit number.See your radio provider or network administrator for Nokia ANN call details.Finding your radio’s Nokia ANN numberTo find your radio’s full Nokia ANN number:1Dial *700.2Press the # or PTT key.The name associated with your network and your radio’s full Nokia ANN number appears.The number is in the form:Radio unit number209Prefix34Fleet2Lead7
Dialing calls in trunked mode 101 Nokia ANN dialed callsThe following table summarizes the way you dial calls to other radios and gives an example of each type of call.In the following examples, the final # may be replaced by a short press of the PTT key.Call to Dialing code and exampleRadio 23 in the same fleet as youGroup 923 in the same fleet as youLarge fleet:Call to radio 234 in fleet 1 with the same prefix as youCall to radio 235 in fleet 2 with a different prefix to you (32)Call to radio 236 in fleet 2 with the same lead and prefix1Small fleet:Call to radio 23 in fleet 51 with the same prefix as youCall to radio 24 in fleet 52 with a different prefix to you (126)Call to radio 25 in fleet 53 with the same lead and prefix1Mini fleet:Call to radio 23 in fleet 80 with the same prefix as youCall to radio 24 in fleet 81 with a different prefix to you (3)Call to radio 25 in fleet 81 with the same lead and prefix11. If 4-digit-dialing is configured in the programming application.Radio unit number23 #Group923 ##Radio unit number234Fleet1Lead7Lead7#Radio unit number235Prefix32Fleet2#Radio unit number236Fleet2Lead7#Radio unit number23Fleet51Lead7#Radio unit number24Prefix126Fleet52#Radio unit number25Fleet53Lead7, 8 or 9 #Radio unit number23Fleet80Lead7, 8 or 9 #Radio unit number24Prefix3Fleet81#Radio unit number25Fleet81
102 Dialing calls in trunked mode Accessing common trunking functionsThe following tables explain how you can access special MPT or DMR trunking functions using the and # keys. The availability of these functions is dependant on the way your radio is programmed and the way your network operates.In the following examples, the final # may be replaced by a short press of the PTT key.*... # functionsDialing code Functions Example#Accept an incoming FOACSU call*# Clear call or displayed item, or decline an incoming FOACSU call*0##0#Request base dispatcher to call you backCancel request*0*n# #0*n#Request another dispatcher to call you backCancel request*0*234##0*234#*0s*n# *0s#Status call to radio n (s = status 0 to 31, MPT, or 0 to 127, DMR)Status call to dispatcher*015*23#*015#g# Conference call to group g92#*11*g# Broadcast call to group g *11*92#*41*n##41#Divert own calls to radio nCancel divert*41*23# *41*0n##41#Divert own calls to PSTN nCancel divert*41*03456798# *44*n*m# 1Divert 3rd party calls n to m *44*23*21#44*n# 1Cancel divert of 3rd party calls #44*23#*441*m##441#Divert of speech calls to mCancel divert of speech calls*441*21##441#*442*m##442#Divert of packet data calls to mCancel divert of packet data calls*441*21##441#*451# Cancel incoming call diversions (speech only)*452# Cancel incoming call diversions (packet data only)*453# 2Cancel incoming call diversions (SDM only)*454# 2Cancel incoming call diversions (status only)*48# #48#Queue incoming callsCancel queue
Dialing calls in trunked mode 103 *49##49#Do not disturbCancel do not disturb*491# #491# DMR: Do not disturb (SDM calls) MPT: Do not disturb ( voice calls only) DMR: Cancel do not disturb (SDM calls)MPT: Cancel do not disturb ( voice calls only)*492##492#Do not disturb — data calls onlyCancel do not disturb — data calls only*50*n# Select channel n (site-select diagnostic function, enabled during programming)#50# Resume normal channel hunting (site-select diagnostic function, enabled during programming)*700# Display the current network and your full radio number*70n# Change to network n (1 to 4) *702#*8*n# 3Priority call (highest) to radio n*8*23#*8*g# 3Priority conference call (highest) to group g *8*923#*81*n# 3Priority call (highest) to radio n *81*23#*81*g# 3Priority conference call (highest) to group g *81*923#*82*n# 3Priority call (high) to radio n *82*23#*82*g# 3Priority conference call (high) to group g *82*923#*83*n# 3Priority call (medium) to radio n *83*23#*83*g# 3Priority conference call (medium) to group g *83*923#*9*n# Emergency call to radio n*9*23#*9*g# Emergency conference call to group g *9*923#**n# Abbreviated dialed codes (1-49) (MPT only) **3#1. MPT only. 2. DMR only.3. DMR has three priority levels and MPT has one priority level. *8 and *81 are interchangeable. Dialing *82 or *83 in MPT mode has the same effect as dialing *8 or *81. *... # functionsDialing code Functions Example
104 GPS location services 8 GPS location servicesThis section explains how to use the GPS location services that may be available on your radio.This feature is controlled by a software license (SFE) and may not be available with your radio.This section covers:■About GPS location information■About GPS status information■Viewing GPS information
GPS location services 105 About GPS location informationIf the built-in GPS is enabled or your radio is connected to an external GPS receiver, you can view GPS location information such as latitude and longitude, true course, speed, and coordinated universal time. Your radio can also display universal transverse mercator (UTM) information such as the UTM zone, and northing and easting coordinates.Your radio may also be set up to send GPS information.About GPS status informationIn the GPS Info menu, GPS status information appears at the top right of the display. The following GPS status information appears at the top right of the display. ■tracking: the GPS receiver is displaying up-to-date satellite information.■stored: the GPS receiver is having trouble con-necting to satellites and the radio is displaying stored information that may not be current.■lost cnx: the radio has lost serial communications with the GPS receiver.Zone: 55 trackingEasting: 321025Northing: 5812578ExitGPS status information
106 GPS location services Viewing GPS information1Press Menu and select Location Svs > GPS Info.(Depending on how your radio is programmed, you may be able to press a function key to access the GPS Info menu.)GPS information is now shown on the display, if it is available.2Use the scroll keys to view more GPS information.3Press Exit to exit the GPS display.In certain situations, your radio may automatically exit the GPS display.Zone: 55 trackingEasting: 321025Northing: 5812578ExitGPS Info trackingS 37°49'00.0"E 144°58'00.0"ExitGPS Info trackingCourse: 010"Speed: 045km/hExitGPS Info trackingUTC time: 02:07:33Exit
Loneworker monitoring 107 9 Loneworker monitoringLoneworker monitoring is a safety feature for people who work alone. Loneworker monitoring may be programmed to be on or off at all times, or can be switched on and off by the user using a programmed function key or the menu.A loneworker alarm is activated if for a predetermined period of time:■the radio has been tilted by more than 60 degrees (man down)■the radio has not moved■there has been no user activityYour radio may be programmed to respond to a combination of these events.When the predetermined time has expired, an audible warning is given and you have a predetermined time to respond to the loneworker situation.If you are unable to respond, the radio either enters emergency mode or (in trunked mode) sends a status update to a predetermined person or talkgroup.
108 Loneworker monitoring Activating loneworker monitoring1Press Menu and select Radio Settings > Extra features > Loneworker. (Depending on how your radio is programmed, you may be able to press a function key to turn loneworker monitoring on and off.)2In the Loneworker menu, choose On.A vertical scroll bar on the right-hand side of the display indicates the remaining activity timeout.Responding to a loneworker alarmIf you hear a beep to indicate that the radio is expecting a response from you to acknowledge that you are safe. The message “Loneworker awaiting” and a horizontal scroll bar appear indicating the remaining time until an emergency action is triggered.■Press any key.■If using the man down feature, restore the radio to an upright position.Otherwise the radio will activate emergency mode or (in trunked mode) send a status update.SelectBackExtra features LoneworkerChannel 12Menuremaining activity timeoutLoneworker awaiting
Loneworker monitoring 109 Delaying the emergency action (conventional mode only)In conventional mode, an additional emergency entry delay may be programmed which allows you to press a scroll key within a programmed time (usually 10 seconds) after the response time expires to delay the emergency action. You now have the opportunity to turn the radio off and one to cancel the loneworker alarm. The emergency action can be delayed only once.Channel 12Menuemergency entry delay timeout
110 Encryption 10 EncryptionThis section describes how to use encryption to make your communications completely private.This feature is controlled by a software license (SFE) and may not be available with your radio.This section covers:■About encryption■Encrypting calls■Making an encrypted call■Receiving an encrypted call■Removing encryption keys from the radio
Encryption 111 About encryptionThe encryption feature is available for digital and dual-mode networks only.To make communications with other users on your system completely private, your radio may be able to encrypt outgoing calls, using a confidential encryption key. The radio receiving your call must have the same encryption key installed before it can hear your encrypted call. Encrypting callsYour radio may be able to turn encryption on and off. While encryption is on, your outgoing calls are encrypted on networks programmed for encryption, and the encryption icon remains in the display.This setting only affects outgoing calls. Incoming calls will still be decoded by your radio so long as the key required to decode the call is stored in your radio.To turn encryption on or off:1Press Menu and select Security > Encryption. (Depending on how your radio is programmed, you may be able to press a function key to turn encryption on and off.)2Scroll to On (or Off) and press Select.The message Encryption activated (or deactivated) appears in the display.If you attempt to transmit with encryption turned on but don’t have any keys loaded, the message Key fail appears.Encryption On OffSelectBack
112 Encryption Making an encrypted call1Select the network you wish to operate on.2Check that encryption is on ( is showing in the display).3Press and hold the PTT key to transmit.While you are transmitting, the LED glows red and appears in the display.If you transmit or receive an unencrypted call on an encrypted network, the disappears and your radio may be programmed to issue an audible alert.Receiving an encrypted callWhen you receive an encrypted call, your radio unmutes and you can hear clear speech, so long as the key required to decode the call is stored in your radio.If the key required to decode the call is not stored in your radio, then your radio remains muted and the message Key fail appears.If you transmit or receive an unencrypted call on an encrypted network, the disappears and your radio may be programmed to issue an audible alert.
Encryption 113 Removing encryption keys from the radioIt may be possible for you to delete encryption keys from your radio.Warning When emergency mode is activated, or when your radio is immobilized (‘inhibited’), your encryption keys may be automatically deleted from your radio.If you attempt to transmit with encryption turned on but don’t have any keys loaded, the message Key fail appears.Deleting an encryption key1Press Menu and select Security > Zeroize key.2Scroll to the key you want and press Select.The message Single key zeroized briefly appears in the display.Deleting all encryption keys1Press Menu and select Security > Zeroize all. The message Zeroize all keys? appears in the display.2Press OK and the message All keys zeroized briefly appears in the display and no longer appears.
114 Customizing radio settings 11 Customizing radio settingsThis section describes the ways in which you can customize your radio.These features are common to radios operating in either trunked or conventional mode.This section covers:■Changing the volume of all audible indicators■Changing the volume of keypress tones■Changing to quiet operation■Changing to silent operation■Turning on backlighting■Adjusting the display contrast
Customizing radio settings 115 Changing the volume of all audible indicatorsYou can set the volume of all the audible indicators to either high or low. Audible tones include incoming call tones, warning tones and confirmation tones. To change the volume of your radio’s audible tones:1Press Menu and select Radio settings > Alert settings > Indicator level.(Depending on how your radio is programmed, you may be able to press a function key to change the level of indicators.)2Scroll to High (or Low) and press Select.Changing the volume of keypress tonesWhenever you press the radio keys, the keypress tones give you an audible indication as to whether or not your action is allowed. A short, medium-pitched beep indicates that an action is allowed. A long, low-pitched beep indicates that the action is not allowed.To change the volume of your radio’s keypress tones:1Press Menu and select Radio settings > Alert settings > Keypress tones.2Scroll to either Off, Low or High and press Select.SelectBackAlert settings Indicator level Keypress tonesSelectBackAlert settings Keypress tones Quiet operation
116 Customizing radio settings Changing to quiet operationWhen quiet operation is on, keypress tones and confirmation tones are turned off. Incoming call tones, signaling tones and warning tones all remain audible.To turn quiet operation on or off:1Press Menu and select Radio settings > Alert settings > Quiet operation.(Depending on how your radio is programmed, you may be able to press a function key to toggle quiet operation on and off.)2Scroll to On (or Off) and press Select.Changing to silent operationWhen silent operation is on, all the radio’s audible tones are turned off, and only channel traffic can be heard.To turn silent operation on or off:1Press Menu and select Radio settings > Alert settings > Silent operation.2In the Silent operation menu, scroll to either On or Off and press Select.(Depending on how your radio is programmed, you may be able to press a function key to toggle silent operation on and off.)While silent operation in on, the icon appears in the display.SelectBackAlert settings Quiet operation Silent operationSelectBackAlert settings Silent operation External alert
Customizing radio settings 117 Turning on backlightingWhenever a key is pressed or a call is received, the keypad and display light up automatically. Backlighting only remains on for a few seconds, unless there is further radio activity. When backlighting is turned on, it remains on until the setting is changed to Off, regardless of radio activity.To turn backlighting on or off:1Press Menu and select Radio settings > Display settings > Backlighting.(Depending on how your radio is programmed, you may be able to press a function key to toggle backlighting on and off.)2Scroll to either On or Off and press Select.Turning backlighting on momentarilyYou may be able to use a programmed function key to turn backlighting on momentarily.■Press the assigned function key to turn backlight-ing on. Backlighting remains on for a few seconds, and then turns off.Alternatively, the function key may be programmed so that:■a short key press turns backlighting on momen-tarily, and■a long key press turns backlighting on, and it remains on until there is a further long key press.SelectBackDisplay settings Backlighting Contrast adjust
118 Customizing radio settings Adjusting the display contrastTo change the contrast of your radio display to suit the lighting conditions that you are working in:1Press Menu and select Radio settings > Display settings > Contrast adjust.2Use the scroll keys to adjust the display contrast to the level you want.3Press Save to save this setting.SelectBackDisplay settings Contrast adjust RSSIUse scroll keysto adjustSaveCancel
Charging and caring for batteries 119 12 Charging and caring for batteriesThis section describes how to charge your Tait radio battery as well as care for it, to ensure safe operation, maximum performance and prolonged battery life. This section covers:■About the chargers■Before using the charger■Charging the battery■Maintaining battery life and performance■Storing batteries■Disposing of batteries
120 Charging and caring for batteries About the chargersUnless otherwise indicated, the charging advice and instructions in this chapter apply to all chargers.There are three types of charger available for your Tait radio battery:■Desktop charger: Small enough to fit on a desk, it charges one bat-tery at a time.■Multicharger: Charges up to six batteries. It can be mounted on a desk, on a wall, or in an equipment rack.Warning The multi-charger must be connected to an earthed mains socket-outlet.■Vehicle charger: Charges one battery at a time while installed in a vehicle.
Charging and caring for batteries 121 Before using the chargerNotice Turn the radio off before removing the battery, and turn it on again after attaching the battery. This ensures that the radio powers down and up correctly. Failing to follow this procedure may require the radio to be turned off then on again to operate correctly.Handle the battery safelyWarning Handle the battery safely. Failure to observe the following handling recommendations could result in personal injury and/or equipment damage.■Before using a Li-ion battery, please read the Li-ion Battery Safety Information (MPC-00006-xx) included with your battery, and follow the instruc-tions it provides. Incorrect use of a Li-ion battery can cause explosion or fire.■Do not short-circuit the battery contacts, neither intentionally nor accidentally, e.g. by placing the battery with conductive materials such as keys or jewelry inside a pocket or container. Short-circuiting the battery contacts can heat up the con-ductive material.Attaching of labelsWarning Do not obstruct the vent hole on the battery or the vent hole on the radio chassis label. If the vent on the battery is obstructed the battery may explode, causing personal injury and/ or damage to property. If the vent on the radio is obstructed, audio quality and/or key function may deteriorate and radio seals may be damaged.For detailed information about attaching labels safely, see "Attaching labels to the radio or battery" on page 23.
122 Charging and caring for batteries Charging temperaturesNotice Do not expose a battery to very high or very low temperatures for extended periods of time. Doing so will shorten the usable life (‘service life’) of the battery.To achieve the best results when charging your battery:■Before you begin to charge your battery, make sure that the battery temperature is close to the room temperature in which the battery is to be charged.■If possible, charge the battery in temperatures between 50 °F and 77 °F (between 10 °C and 25 °C). This temperature range is the opti-mal charging range.Charging only starts when the battery is between 32 °F to 104 °F (0 °C to 40 °C).Temperature indicationsWhen the battery temperature is outside the normal charging range, the orange LED on the charger is lit. Charging will start or resume once the temperature is within normal limits, and no action is required by you.Leaving the battery on chargeYou can leave a battery/radio in the charger once charging is complete. Leaving a battery in the charger will not overcharge or damage it.You can remove a battery/radio from the charger at any time without harming the battery, the radio, or the charger. When you return the battery/radio to the charger, charging is automatically resumed. 77 °F 25 °C50 °F 10 °C
Charging and caring for batteries 123 Vehicle charger onlyIt is safe to switch off the ignition while there is still a battery in the charger. However, if the vehicle will not be used again for some time, check whether charging will continue while the ignition is off, and consider what effect this might have on the vehicle battery.To check, place the battery in the charger, and switch off the vehicle ignition:■If no charger LED stays lit, the charger will resume charging only when the ignition is switched on again. Minimal charger standby power will be drawn from the vehicle battery until then.■If a charger LED stays lit, the charger will continue to charge the radio battery even while the ignition is off, and will continue to draw power from the vehicle battery. Once the battery is charged, the charger draws minimal current and has little effect on a healthy vehicle battery.Receiving calls while chargingApplies to desktop charger and multicharger only.Notice For best charging performance, switch off the radio before placing it in the charger.You can receive a call while the radio is in the charger, but your radio performance may be degraded. If you do remove the radio from the charger to answer a call, the call will not be disrupted.Removing the radio from the charger to make or receive a call ends the charging process. Charging safely recommences when the radio is reinserted into the charger.If a radio was turned on while being charged, the battery indicator may not be accurate when the radio is initially removed from the charger. After a few seconds, the battery indicator is updated to display the amount of charge available in the battery.
124 Charging and caring for batteries Low battery warningNotice Do not allow a radio battery to fully discharge every time you use it, or you will shorten the service life of the battery.When the battery is low, your radio warns you in the following ways:■The battery icon on the radio display looks empty.■The status LED on the radio slowly flashes red.■A high-pitched beep sounds.You should recharge or replace the battery as soon as possible. When the battery is completely empty, the message Battery is flat appears on the display. The radio emits a long, low-pitched beep and then stops working. Turn off the radio immediately.
Charging and caring for batteries 125 Charging the batteryFully charge a battery before using it for the first time. This will take up to 2.5 hours.The red LED stays lit while the battery charges.To charge the battery:1Desktop charger: Connect the charger to the correct Tait power adaptor.Multicharger and vehicle charger: Power on the charger.Initially, all three LEDs are lit for two seconds.2Place just a battery in the charger, or a radio with a battery attached (desktop charger or multicharger only). There is no need to remove a belt clip, antenna, or any accessory that is attached to the accessory connector.The red LED lights up, and stays lit while the battery charges. For a battery that is almost completely discharged, allow two hours.When charging is complete, the green LED stays lit.
126 Charging and caring for batteries LED behaviorIf there is a battery in the charger when power is supplied to the charger, the LEDs behave as follows:If the charger does not behave as expected:■Make sure the radio or battery is seated properly in the charger.■Check that the charger is properly plugged in.■Check that the battery and charger contacts are clean. To clean, wipe the contacts with a dry lint-free cloth to remove any dirt, oil or grease.LED Meaning brieflyThe charger has been connected to a power supply. steadyThe battery is charging. steadyCharging complete. Remove the battery, or leave it in the charger. steady■The battery temperature is outside the normal charging range. Charging will start or resume once the temperature is within normal limits. No action is required.■There is a fault. Contact your local regional Tait office. or flashingIf the LEDs for all charger slots continuously flash orange, or red then orange, the multicharger itself may be faulty (e.g. the fan may be jammed or faulty). Consult your radio provider for advice. all offThere is a fault. Contact your local regional Tait office.
Charging and caring for batteries 127 Removing the battery from the charger■Desktop charger and multicharger: Lift the bat-tery/radio out of the charger.■Vehicle charger: Pull the release bar up, and then lift out the battery.You can remove a battery/radio from the charger at any time without harming the battery, the radio, or the charger. When you return the battery/radio to the charger, charging is automatically resumed. You can also leave a battery/radio in the charger once charging is complete.Maintaining battery life and performanceWith proper care and maintenance you will maintain the performance and life of the battery. It is recommended that you:■Use only Tait batteries and chargers.■Do not expose a battery to very high or very low temperatures for extended periods of time. Doing so will shorten the service life of the battery.Very high: above 140 °F (60 °C) Very low: less than –4 °F (–20 °C)■Charge the battery at a room temperature of between 50 °F and 77 °F (between 10 °C and 25 °C). This temperature range is the optimal charging range.■Store batteries properly when not in use. See "Storing batteries" on page 128.Cleaning the contacts of the batteryNotice Do not scratch or scrape the contacts of the battery. If necessary, wipe the contacts of the battery with a dry, lint-free cloth to remove any dirt, oil or grease.
128 Charging and caring for batteries Storing batteriesWhen not in use for a month or more, batteries should be stored correctly to prolong their life. ■Remove the battery from the radio before storage.■Fully charge the battery if storing for less than one month.■Charge the battery to about 30% if storing for lon-ger than one month.■Store the battery in a cool dry place.Using batteries after storageBatteries that have been stored for any length of time must be charged before being used. See "Charging the battery" on page 125.Disposing of batteriesRun the battery flat before disposing of it. When disposing of the battery, be sure to do so in an environmentally sensitive manner. Please contact your radio provider for information on recycling programs in your area. See "Environmental responsibilities" on page 7 for more information.
Troubleshooting 129 13 TroubleshootingThis section describes troubleshooting procedures, and basic maintenance.This section covers:■About troubleshooting■When your radio won’t turn on■Identifying the radio’s audible tones■Viewing radio information■General care
130 Troubleshooting About troubleshootingIf you are experiencing difficulty operating your radio, you may find the following sections helpful. Consult your radio provider for assistance, if necessary.When your radio won’t turn onIf the LED on your radio does not glow red when the radio is turned on, it is probable that power is not reaching the radio. Check the following:■Is the battery firmly attached to the radio?■Is the battery sufficiently charged?■Is the battery charger working properly?If all appears to be in order, but your radio still fails to operate properly, contact your radio provider for further assistance.Identifying the radio’s audible tonesThe radio’s audible tones can help you identify a potential problem: Audible tone MeaningOne short, high-pitched beepThe radio has been made inoperable (‘stunned’ or ‘inhibited’) by your service provider.Two short beepsThe radio has been made operable (‘revived’ or ‘uninhibited’) by your service provider.Two low-pitched beepsThe radio’s temperature is high. (The radio will continue to operate.)
Troubleshooting 131 Viewing radio informationYour radio provider may ask you for the hardware and firmware version of your radio, for troubleshooting purposes.Use the Radio info menu to view information such as the hardware and firmware version of your radio, function key settings, the radio serial number, and various radio identities. 1Press Menu and select Radio settings > Radio info.2Scroll to the radio information you want to view and press Select.Checking the version of your radio using the PTT key1Turn off the radio.2Hold down the PTT key and turn on the radio.The firmware and hardware versions, and your radio’s frequency band is briefly displayed.Two high-pitched beepsThe radio’s temperature is in the very high range; all calls will now be at low power. If the radio’s temperature rises above this range, calls will be inhibited. Turn off the radio and allow it to cool down.Continuous low-pitched toneRadio system error: a system error has occurred and the radio may be inoperable. Contact your radio provider.Audible tone Meaning
132 Troubleshooting General careYour radio requires no regular maintenance other than ensuring that the battery has sufficient charge and that no damage has occurred to the antenna or the battery.Notice To prevent permanent damage to the radio case, do not allow the radio to come into contact with detergents, alcohol, aerosol sprays, or petroleum-based products.For general battery care, see "Maintaining battery life and performance".Cleaning the contacts of the batteryNotice Do not scratch or scrape the contacts of the battery. If necessary, wipe the contacts of the battery with a dry, lint-free cloth to remove any dirt, oil or grease.Cleaning the radioIf you need to clean the radio case, use a cloth dampened with clean water.
Directive 1999/5/CE Declaration of Conformity 133 Directive 1999/5/CE Declaration of Conformityda DanskUndertegnede Tait Limited erklærer herved, at følgende udstyr TPDB1A, TPDH5A & TPDH7A overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Se endvidere: www.taitradio.com/eudoc/de DeutschHiermit erklärt Tait Limited die Überein-stimmung der Geräte TPDB1A, TPDH5A & TPDH7A mit den grundlegenden Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999/5/EG. Siehe auch: www.taitradio.com/eudoc/el ΕλληνικάΗ Tait Limited δηλώνει ότι το TPDB1A, TPDH5A & TPDH7A συμμορφώνεται προς τις ουσιώδεις απαιτήσεις και τις λοιπές σχετικές διατάξεις της Οδηγίας 1999/5/ΕΚ. Βλέπε επίσηςι: www.taitradio.com/eudoc/en EnglishTait Limited declares that this TPDB1A, TPDH5A & TPDH7A complies with the essential requirements and other relevant provisions of Directive 1999/5/EC. See also: www.taitradio.com/eudoc/es EspañolPor medio de la presente Tait Limited declara que las radios TPDB1A, TPDH5A & TPDH7A cumplen con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Véase también: www.taitradio.com/eudoc/fi SuomiTait Limited vakuuttaa täten että TPDB1A, TPDH5A & TPDH7A tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. Katso: www.taitradio.com/eudoc/fr FrançaisPar la présente, Tait Limited déclare que les appareils TPDB1A, TPDH5A & TPDH7A sont conformes aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Voir aussi: www.taitradio.com/eudoc/it ItalianoCon la presente Tait Limited dichiara che questo TPDB1A, TPDH5A & TPDH7A è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Vedi anche: www.taitradio.com/eudoc/nl NederlandsHierbij verklaart Tait Limited dat het toestel TPDB1A, TPDH5A & TPDH7A in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/ EG. Zie ook: www.taitradio.com/eudoc/pt PortuguêsTait Limited declara que este TPDB1A, TPDH5A & TPDH7A está conforme com os requisitos essenciais e outras provisões da Directiva 1999/5/CE. Veja também: www.taitradio.com/eudoc/sv SvenskHärmed intygar Tait Limited att denna TPDB1A, TPDH5A & TPDH7A står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Se även: www.taitradio.com/eudoc/
134 Tait Software Licence Agreement Tait Software Licence AgreementThis Software License Agreement ("Agreement") is between you (“Licensee”) and Tait Limited (“Tait").By using any of the Software items embedded and pre-loaded in the related Tait Designated Product, included on CD, downloaded from the Tait website, or provided in any other form, you agree to be bound by the terms of this Agreement. If you do not agree to the terms of this Agreement, do not install or use any of the Software. If you install or use any of the Software, that will be deemed to be acceptance of the terms of this Agreement.For good and valuable consideration, the parties agree as follows:SECTION 1 DEFINITIONS“Confidential Information” means all or any information supplied to or received by Licensee from Tait, whether before or after installation or use and whether directly or indirectly pertaining to the Software and Documentation supplied by Tait, including without limitation all information relating to the Designated Products, hardware, software; copyright, design registrations, trademarks; operations, processes, and related business affairs of Tait; and including any other goods or property supplied by Tait to Licensee pursuant to the terms of this Agreement.“Designated Products” means products provided by Tait to Licensee with which or for which the Software and Documentation is licensed for use.“Documentation” means product and software documentation that specifies technical and performance features and capabilities; user, operation, and training manuals for the Software; and all physical or electronic media upon which such information is provided.“Executable Code” means Software in a form that can be run in a computer and typically refers to machine language, which is comprised of native instructions the computer carries out in hardware. Executable code may also refer to programs written in interpreted languages that require additional software to actually execute.“Intellectual Property Rights” and “Intellectual Property” mean the following or their substantial equivalents or counterparts, recognized by or through action before any governmental authority in any jurisdiction throughout the world and including, but not limited to all rights in patents, patent applications, inventions, copyrights, trademarks, trade secrets, trade names, and other proprietary rights in or relating to the Software and Documentation; including any adaptations, corrections, de-compilations, disassemblies, emulations, enhancements fixes, modifications, translations and updates to or derivative works from, the Software or Documentation, whether made by Tait or another party, or any improvements that result from Tait processes or, provision of information services.“Licensee” means any individual or entity that has accepted the terms of this License.“Open Source Software” means software with freely obtainable source code and license for modification, or permission for free distribution.“Open Source Software License” means the terms or conditions under which the Open Source Software is licensed.
Tait Software Licence Agreement 135 “Person” means any individual, partnership, corporation, association, joint stock company, trust, joint venture, limited liability company, governmental authority, sole proprietorship, or other form of legal entity recognized by a governmental authority.“Security Vulnerability” means any flaw or weakness in system security procedures, design, implementation, or internal controls that if exercised (accidentally triggered or intentionally exploited) could result in a security breach such that data is compromised, manipulated, or stolen, or a system is damaged.“Software” (i) means proprietary software in executable code format, and adaptations, translations, de-compilations, disassemblies, emulations, or derivative works of such software; (ii) means any modifications, enhancements, new versions and new releases of the software provided by Tait; and (iii) may contain one or more items of software owned by a third-party supplier. The term "Software" does not include any third-party software provided under separate license or not licensable under the terms of this Agreement. “Source Code” means software expressed in human readable language necessary for understanding, maintaining, modifying, correcting, and enhancing any software referred to in this Agreement and includes all states of that software prior to its compilation into an executable programme. “Tait” means Tait Limited and includes its Affiliates.SECTION 2 SCOPEThis Agreement contains the terms and conditions of the license Tait is providing to Licensee, and of Licensee’s use of the Software and Documentation. Tait and Licensee enter into this Agreement in connection with Tait delivery of certain proprietary Software and/or products containing embedded or pre-loaded proprietary Software. SECTION 3 GRANT OF LICENSE3.1. Subject to the provisions of this Agreement and the payment of applicable license fees, Tait grants to Licensee a personal, limited, non-transferable (except as permitted in Section 7), and non-exclusive license to use the Software in executable code form, and the Documentation, solely in connection with Licensee's use of the Designated Products for the useful life of the Designated Products. This Agreement does not grant any rights to source code.3.2. If the Software licensed under this Agreement contains or is derived from Open Source Software, the terms and conditions governing the use of such Open Source Software are in the Open Source Software Licenses of the copyright owner and not in this Agreement. If there is a conflict between the terms and conditions of this Agreement and the terms and conditions of the any applicable Open Source Software Licenses, the terms and conditions of the Open Source Software Licenses will take precedence. For information about Open Source Components contained in Tait products and the related Open Source licenses, see: http://support.taitradio.com/go/opensourceSECTION 4 LIMITATIONS ON USE4.1. Licensee may use the Software only for Licensee's internal business purposes and only in accordance with the Documentation. Any other use of the Software is strictly prohibited. Without limiting the general nature of these restrictions, Licensee will not make the Software available for use by
136 Tait Software Licence Agreement third parties on a "time sharing," "application service provider," "service bureau" basis, or for any other similar commercial rental or sharing arrangement. 4.2. Licensee will not, and will not directly or indirectly allow or enable any third party to: (i) reverse engineer, disassemble, extract components, decompile, reprogram, or otherwise reduce the Software or any portion thereof to a human perceptible form or otherwise attempt to recreate the source code; (ii) modify, adapt, create derivative works of, or merge the Software; (iii) copy, reproduce, distribute, lend, or lease the Software or Documentation to any third party; (iv) grant any sublicense or other rights in the Software or Documentation to any third party; (v) take any action that would cause the Software or Documentation to be placed in the public domain; (vi) remove, or in any way alter or obscure any copyright notice or other notice of Tait or third-party licensor’s proprietary rights; (vii) provide, copy, transmit, disclose, divulge or make the Software or Documentation available to, or permit the use of the Software by, any third party or on any machine except as expressly authorized by this Agreement; or (viii) use, or permit the use of, the Software in a manner that would result in the production of a copy of the Software by any means whatsoever other than what is permitted in this Agreement. Licensee may make one copy of the Software to be used solely for archival, back-up, or disaster recovery purposes; provided that Licensee may not operate that copy of the Software at the same time as the original Software is being operated. Licensee may make as many copies of the Documentation as it may reasonably require for the internal use of the Software.4.3. Unless otherwise authorized by Tait in writing, Licensee will not, and will not enable or allow any third party to: (i) install a copy of the Software on more than one unit of a Designated Product; or (ii) copy or transfer Software installed on one unit of a Designated Product to any other device. Licensee may temporarily transfer Software installed on a Designated Product to another device if the Designated Product is inoperable or malfunctioning. Temporary transfer of the Software to another device must be discontinued when the original Designated Product is returned to operation and the Software must be removed from the other device. 4.4. Licensee will maintain, during the term of this Agreement and for a period of two years thereafter, accurate records relating to this license grant to verify compliance with this Agreement. Tait, or a third party nominated by Tait, may inspect Licensee’s premises, books and records, upon reasonable prior notice to Licensee, during Licensee’s normal business hours and subject to Licensee's facility and security regulations. Tait is responsible for the payment of all expenses and costs of the inspection, provided that Licensee shall indemnify Tait for all costs (including audit costs and legal costs on a solicitor client basis) if Licensee has breached the terms of this Agreement. Any information obtained by Tait during the course of the inspection will be kept in strict confidence by Tait and used solely for the purpose of verifying Licensee's compliance with the terms of this Agreement.SECTION 5 OWNERSHIP AND TITLETait, its licensors, and its suppliers retain all of their Intellectual Property Rights in and to the Software and Documentation, in any form. No rights are granted to Licensee under this Agreement by implication, estoppel or
Tait Software Licence Agreement 137 otherwise, except for those rights which are expressly granted to Licensee in this Agreement. All Intellectual Property developed, originated, or prepared by Tait in connection with providing the Software, Designated Products, Documentation, or related services, remains vested exclusively in Tait, and Licensee will not have any shared development or other Intellectual Property Rights.SECTION 6 LIMITED WARRANTY; DISCLAIMER OF WARRANTY 6.1. The commencement date and the term of the Software warranty will be a period of one (1) year from Tait shipment of the Software. If Licensee is not in breach of any obligations under this Agreement, Tait warrants that the unmodified Software, when used properly and in accordance with the Documentation and this Agreement, will be free from a reproducible defect that eliminates the functionality or successful operation of a feature critical to the primary functionality or successful operation of the Software. Whether a defect has occurred will be determined solely by Tait. Tait does not warrant that Licensee’s use of the Software or the Designated Products will be uninterrupted, error-free, completely free of Security Vulnerabilities, or that the Software or the Designated Products will meet Licensee’s particular requirements. Tait makes no representations or warranties with respect to any third-party software included in the Software. 6.2 Tait sole obligation to Licensee, and Licensee’s exclusive remedy under this warranty, is to use reasonable efforts to remedy any material Software defect covered by this warranty. These efforts will involve either replacing the media or attempting to correct significant, demonstrable program or documentation errors or Security Vulnerabilities. If Tait cannot correct the defect within a reasonable time, then at Tait option, Tait will replace the defective Software with functionally equivalent Software, license to Licensee substitute Software which will accomplish the same objective, or terminate the license and refund Licensee’s paid license fee. If Tait investigation of the perceived defect reveals that no such defect in fact exists, Tait may recover its costs in respect of such investigation from Licensee.6.3. Tait disclaims any and all other warranties relating to the Software or Documentation other than the express warranties set forth in this Section 6. Warranties in Section 6 are in lieu of all other warranties whether express or implied, oral or written, and including without limitation any and all implied warranties of condition, title, non-infringement, merchantability, or fitness for a particular purpose or use by Licensee (whether Tait knows, has reason to know, has been advised of, or is otherwise aware of any such purpose or use), whether arising by law, by reason of custom or usage of trade, or by course of dealing. In addition, Tait disclaims any warranty to any person other than Licensee with respect to the Software or Documentation.SECTION 7 TRANSFERS7.1. Licensee will not transfer the Software or Documentation to any third party without specific prior written consent from Tait. Tait may withhold such consent or at its own discretion make the consent conditional upon the transferee paying applicable license fees and agreeing to be bound by this Agreement. 7.2. In the case of a value-added reseller or distributor of Tait Designated Products, the consent
138 Tait Software Licence Agreement referred to in Section 7.1 may be contained in a Tait Reseller or Tait Distributor Agreement. 7.3. If the Designated Products are Tait vehicle-mounted mobile products or hand-carried portable radio products and Licensee transfers ownership of the Tait mobile or portable radio products to a third party, Licensee may assign its right to use the Software which is embedded in or furnished for use with the radio products and the related Documentation; provided that Licensee transfers all copies of the Software and Documentation to the transferee.7.4. For the avoidance of any doubt, Section 7.3 excludes TaitNet Infrastructure, or the products listed at any time under network products at: http://www.taitradio.com.7.5. If Licensee, as a contractor or subcontractor (integrator), is purchasing Tait Designated Products and licensing Software not for its own internal use but for end use only by a Customer, the Licensee may transfer such Software, but only if a) Licensee transfers all copies of such Software and the related Documentation to the transferee and b) Licensee has first obtained from its Customer (and, if Licensee is acting as a subcontractor, from the interim transferee(s) and from the ultimate end user sub license) an enforceable sublicense agreement that prohibits any other transfer and that contains restrictions substantially identical to the terms set forth in this Software License Agreement. Except as stated in the foregoing, Licensee and any transferee(s) authorised by this Section may not otherwise transfer or make available any Tait Software to any third party nor permit any party to do so. Licensee will, on request, make available evidence reasonably satisfactory to Tait demonstrating compliance with all the foregoing.SECTION 8 TERM AND TERMINATION8.1. Licensee’s right to use the Software and Documentation will commence when the Designated Products are supplied by Tait to Licensee and will continue for the life of the Designated Products with which or for which the Software and Documentation are supplied, unless Licensee breaches this Agreement, in which case this Agreement and Licensee's right to use the Software and Documentation may be terminated immediately upon notice by Tait. 8.2. Within thirty (30) days after termination of this Agreement, Licensee must certify in writing to Tait that all copies of the Software have been removed or deleted from the Designated Products and that all copies of the Software and Documentation have been returned to Tait or destroyed by Licensee and are no longer in use by Licensee.8.3. Licensee acknowledges that Tait made a considerable investment of resources in the development, marketing, and distribution of the Software and Documentation and that Licensee's breach of this Agreement will result in irreparable harm to Tait for which monetary damages would be inadequate. If Licensee breaches this Agreement, Tait may terminate this Agreement and be entitled to all available remedies at law or in equity including immediate injunctive relief and repossession of all non-embedded Software and associated Documentation. Licensee shall pay all Tait costs (on an indemnity basis) for the enforcement of the terms of this Agreement.SECTION 9 CONFIDENTIALITY Licensee acknowledges that the Software and Documentation contain proprietary and Confidential Information valuable to Tait and are
Tait Software Licence Agreement 139 Tait trade secrets, and Licensee agrees to respect the confidentiality of the information contained in the Software and Documentation.SECTION 10 LIMITATION OF LIABILITY 10.1. In no circumstances shall Tait be under any liability to Licensee, or any other person whatsoever, whether in Tort (including negligence), Contract (except as expressly provided in this Agreement), Equity, under any Statute, or otherwise at law for any losses or damages whether general, special, exemplary, punitive, direct, indirect, or consequential arising out of or in connection with any use or inability of using the Software.10.2. Licensee’s sole remedy against Tait will be limited to breach of contract and Tait sole and total liability for any such claim shall be limited at the option of Tait to the repair or replacement of the Software or the refund of the purchase price of the Software.SECTION 11 GENERAL 11.1. COPYRIGHT NOTICES. The existence of a copyright notice on the Software will not be construed as an admission or presumption of publication of the Software or public disclosure of any trade secrets associated with the Software.11.2. COMPLIANCE WITH LAWS. Licensee acknowledges that the Software may be subject to the laws and regulations of the jurisdiction covering the supply of the Designated Products and will comply with all applicable laws and regulations, including export laws and regulations, of that country. 11.3. ASSIGNMENTS AND SUBCONTRACTING. Tait may assign its rights or subcontract its obligations under this Agreement, or encumber or sell its rights in any Software, without prior notice to, or consent of, Licensee. 11.4. GOVERNING LAW. This Agreement shall be subject to and construed in accordance with New Zealand law and disputes between the parties concerning the provisions hereof shall be determined by the New Zealand Courts of Law. Provided however Tait may at its election bring proceedings for breach of the terms hereof or for the enforcement of any judgment in relation to a breach of the terms hereof in any jurisdiction Tait considers fit for the purpose of ensuring compliance with the terms hereof or obtaining relief for breach of the terms hereof.11.5. THIRD-PARTY BENEFICIARIES. This Agreement is entered into solely for the benefit of Tait and Licensee. No third party has the right to make any claim or assert any right under this Agreement, and no third party is deemed a beneficiary of this Agreement. Notwithstanding the foregoing, any licensor or supplier of third-party software included in the Software will be a direct and intended third-party beneficiary of this Agreement.11.6. SURVIVAL. Sections 4, 5, 6.3, 7, 8, 9, 10, and 11 survive the termination of this Agreement.11.7. ORDER OF PRECEDENCE. In the event of inconsistencies between this Agreement and any other Agreement between the parties, the parties agree that, with respect to the specific subject matter of this Agreement, this Agreement prevails.11.8. SECURITY. Tait uses reasonable means in the design and writing of its own Software and the acquisition of third-party Software in order to limit Security Vulnerabilities. While no software can be guaranteed to be free from Security Vulnerabilities, if a Security Vulnerability is discovered, Tait will take the steps specified in Section 6 of this Agreement.
140 Tait Software Licence Agreement 11.9. EXPORT. Licensee will not transfer, directly or indirectly, any Designated Product, Documentation or Software furnished hereunder or the direct product of such Documentation or Software to any country for which New Zealand or any other applicable country requires an export license or other governmental approval without first obtaining such license or approval.11.10. SEVERABILITY. In the event that any part or parts of this Agreement shall be held illegal or null and void by any court or administrative body of competent jurisdiction, such determination shall not affect the remaining terms which shall remain in full force and effect as if such part or parts held to be illegal or void had not been included in this Agreement. Tait may replace the invalid or unenforceable provision with a valid and enforceable provision that achieves the original intent and economic effect of this Agreement.11.11. CONSUMER GUARANTEES. Licensee acknowledges that the licenses supplied in terms of this agreement are supplied to Licensee in business, and that the guarantees and other provisions of prevailing consumer protection legislation shall not apply. 11.12. WHOLE AGREEMENT. Licensee acknowledges that it has read this Agreement, understands it and agrees to be bound by its terms and conditions. Licensee also agrees that, subject only to the express terms of any other agreement between Tait and Licensee to the contrary, this is the complete and exclusive statement of the Agreement between it and Tait in relation to the Software. This Agreement supersedes any proposal or prior agreement, oral or written, and any other communications between Licensee and Tait relating to the Software and the Designated Products.

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