Tally Genicom 5040 Users Manual User Guide

5040 to the manual 48a95a1c-ec8d-437e-aacf-14eca3e92eea

2015-02-02

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5040

User Guide

Flatbed Printer

STOP

1
2

SET

T
EJEC

USER

TRADEMARK ACKNOWLEDGEMENTS
• Centronics is a trademark of Centronics Data Computer Corporation.
• PCL and PCL6 are trademarks of Hewlett-Packard Company.
• IBM and IBM PC are trademarks of International Business Machines Corporation.
• Apple, AppleTalk, TrueType, Laser Writer and Macintosh are trade-marks of Apple Computer, Inc.
• Microsoft, Windows, Windows 9x, Windows 2000, Windows NT and MS-DOS are registered trademarks of Microsoft Corporation.
• PostScript is a trademark of Adobe Systems Inc.
• All other brand or product names are trademarks of their respective companies or organizations.

User guide

Table of contents

Table of contents
Introduction

Printer features
Interfaces
Emulations

1
1
1

Symbols used

About this manual

Printer at a glance

View from the front

View with cover opened

View from the rear

Installation

Unpacking the printer

Placing your printer

Checking the printer voltage

Connecting the printer

Switching on the printer

Printer drivers and firmware

10
11

Printer drivers
Installing a printer driver in Windows 95/98
Installing a printer driver in Windows 2000/XP
Other operating systems
Changing printer settings
Form settings (Windows 2000/NT 4.0/XP)

11
11
12
13
13
14

Loading firmware
Interface
Serial interface
Parallel interface
USB interface (Windows2000/XP)
Downloading firmware to the printer

15
15
15
15
15
16
I

User guide

Table of contents

Control panel

Display, indicators and keys

Status indicators
Status indicator variations
Ready indicator (STOP LED)
Paper indicator (EJECT LED)
User 1 and User 2 indicators

19
19
20
21
21

Key functions during operation
STOP key
EJECT key
USER key

22
22
22
23

Key functions when powering on
STOP key
EJECT key
User key

24
24
24
25

Key functions in menu mode
USER key
EJECT key
STOP key

26
26
26
26

Print media

Inserting a document

Inserting a passbook

Removing media

Changing the ribbon cassette

Removing the ribbon cassette

Inserting the ribbon cassette

Replacing the print head

Removing the print head

Inserting new print head

Programming via the control panel

Calling up the menu

User guide

Table of contents

Menu configurations (User 1/User 2)

Menu handling
Key functions
USER key
EJECT key
STOP key
Setting parameters (principle)
Terminating menu mode
Selecting the LC display language

47
47
47
47
48
49
50
51

Printing out the status page
Power on + EJECT key
Print out status page in menu mode
Status page (example)

53
53
54
56

Menu parameters

Test function
Hex Dump
Activating Hex Dump
Exiting the test mode
Test printout Hex Dump (Example)

63
63
63
64
64

Troubleshooting

General print problems
The display remains dark
The display is lit, but the printer does not print
Problems with the paper feed

66
66
66
67

Problems with the print quality
Print is faulty
Print is too pale
Smudged print
Dots within characters are missing
Prints undefined characters

68
68
68
68
68
68

Error messages and warnings
Unrecoverable errors
Recoverable errors
Print Head Hot Error
Ribbon Cassette Error
Paper Length Error
Framing Error (Serial I/F)
Parity Error (Serial I/F)

69
70
71
71
71
71
71
72
III

User guide

Table of contents

Overrun Error (Serial I/F)
Cover Open Error
Cover Open Error
Warnings
Data in Buffer
Remove Paper

72
72
72
73
73
73

Clearing paper jams

10 Care and maintenance

Cleaning the housing

Cleaning the interior

Cleaning the MSR-H magnetic stripe

Transport of the printer
Preparations for transport
Shipping the printer

80
80
80

Specifications

Printer specifications

Paper specifications

Interface specifications

Character sets

OCR-A character set

Epson character sets
Italic
Graphic1
Graphic2

91
91
91
92

IBM code pages
Code page 437
Code page 850
Code page 860
Code page 863
Code page 865
Code page 851
Code page 852
Code page 853

93
93
93
94
94
95
95
96
96

User guide

Table of contents

Code page 855
Code page 857
Code page 866
Code page 869
Code page USSR Gost
Code page 864
Code page 437G
Code page 920
Code page 858
Code page 923

97
97
98
98
99
99
100
100
101
101

ISO code pages
ISO 8859-2
ISO 8859-5
ISO 8859-7
ISO 8859-8

102
102
102
103
103

Available code pages and fonts

104

Emulations

107

Escape sequences
What are escape sequences?
Control codes
How are escape sequences used?

107
108
108
108

List of available control codes
PR2 mode
PR50 mode
IBM mode
Epson mode

109
109
113
116
119

Interfaces
Interface settings for User 1 and User 2
Parallel interface
Connector assignment
Nibble Mode
ECP mode

123
123
124
124
124
125

User guide

Table of contents

Serial interface RS232C
Connector assignment
Serial attachment characteristics
Data rates
Supported protocols
Data Transfer
Parity
Handshaking
Ready/Busy
XON/XOFF
Configuring the serial interface of the PC
DOS mode
Windows 95/98/ME
Windows 2000/XP

126
126
127
127
127
127
127
128
128
128
129
129
129
129

USB interface

130

Consumables and accessories

131

Consumables

131

Accessories

131

User guide

Introduction

Introduction
Printer features

This printer is a document printer for printing manually inserted documents as well as passbooks (vertical and horizontal fold passbooks).
Manual insertion of the documents is supported by an automatic document alignment.
The printer has a high processing speed and compact design. The 24needle print head guarantees an excellent print quality.
Different factory installed models can be delivered: MSR (magnetic
stribe read/writer), MICR (magnetic ink character reader), scanner and
second serial interface.

Interfaces

The basic printer model is provided with three interfaces: serial (RS232C), parallel (IEEE1284) and USB 2.0 (Full speed). A special printer
version has a second serial (RS-232C) interface.

Emulations

As a standard, the printer is delivered with three emulations: EPSON
ESC/P, IBM 4722 + PP XL24e, Olivetti PR2e

Symbols used

Important information is highlighted in this manual by two symbols.
STOP

CAUTION highlights information which must be observed in order to
prevent injuries to the user and damage to the printer.
NOTE highlights general or additional information about a specific
topic.

Introduction

About this manual

User guide

The user guide contains a detailed description of the printer, its
characteristic features and additional information.
` Chapter 1 Printer at a glance lists all the parts of the printer.
` Chapter 2 Installation contains start-up instructions and points to note.
` Chapter 3 Printer drivers and firmware provides instructions for installing
the printer driver.
` Chapter 4 Control panel explains how to control printer operations.
` Chapter 5 Print media tells you how to load, transport and eject media.
` Chapter 6 Changing the ribbon cassette explains how to remove and install a ribbon cassette.
` Chapter 7 Replacing the print head explains how to remove and install a
print head.
` Chapter 8 Menu contains all the information necessary for controlling the
printer via the control panel.
` Chapter 9 Troubleshooting provides instructions for rectifying faults
which do not require the intervention of qualified personnel.
` Chapter 10 Care and maintenance provides information on the upkeep
of the printer and contains important information in case the printer has
to be transported.
` Appendix A Specifications informs you about the technical specifications
of your printer and the paper which should be used.
` Appendix B Character sets lists the available character sets.
` Appendix C Emulations deals with programming via the interface.
` Appendix D Interfaces explains the interfaces.
` Appendix E Consumables and accessories, consumables and accessories contains information about options and accessories you can purchase
for your printer.

User guide

Printer at a glance

View from the front

Cover

Power switch (On/Off)

Control panel

Paper tray

View with cover opened

Ribbon cassette
Release lever

Print head

Printer at a glance

User guide

View from the rear

Power
inlet

1st Serial
interface
Parallel
interface

USB
interface

2nd Serial
interface

User guide

Installation

Unpacking the printer

Place your packaged printer on a solid base.
Make sure that the “Up” symbols point in the correct direction.
Open the packaging, lift the printer out of the cardboard box and remove the re-maining packaging material.
Check the printer for any visible transport damage and missing items.
The following items should be included:
` The Quick start guide (QSG)
` This CD-ROM (at the back of the Quick start guide)
` The power cable
` The ribbon cartridge

If you find any transport damage or if any accessories are missing,
please contact your dealer.

Installation

User guide

Placing your printer

Place the printer on a solid, flat, surface, ensuring that the printer is positioned in such a way that it can not topple, and that there is easy access
to the control panel and paper input devices. Also ensure that there is
sufficient space for the printed output.
min. 1 cm

min. 1 cm

min. 2 cm
min. 10 cm

Location
Left and right side of the printer

1 cm

Top of the printer

2 cm

Rear of the printer

STOP

Minimum space

to ensure sufficient ventilation

10 cm

to print on a DIN A4 sheet

12 cm

to print with a built-in MICR

15 cm

The power supply cable may be damaged if the paper edges constantly chafe the insulating sheath. The user must always ensure
that there is sufficient distance between the power supply cable
and the paper.

User guide

Installation

When selecting the printer location, observe the following additional
instructions:
STOP

Never place the printer in the vicinity of inflammable gas or
explosive substances.
` Protect the printer from shock, impact and vibration.
` Be sure to connect the printer to a socket with the correct mains

voltage.
` Do not expose the printer to direct sunlight. If you cannot avoid

placing the printer near a window, protect it from the sunlight with
a curtain.
` When connecting the computer with the printer, make sure not to

exceed the permitted cable length (see Interface specifications,
page 87).
` Ensure sufficient distance between the printer and any heating radi-

ators.
` Avoid exposing the printer to extreme temperature or air humidity

fluctuations. Above all take care to avoid the influence of dust.
` Always disconnect the system from the mains before opening the

device to perform maintenance work or remedy errors.
` It is recommended to install the printer in a place which is acousti-

cally isolated from the workplace because of the noise it may produce.

Installation

User guide

Checking the printer
voltage

Make sure that the device has been set to the correct voltage (e.g. 230 V
in Europe, 120 V in the USA). To do this, check the type plate above
the power inlet at the back of the printer. Contact your dealer if the setting is incorrect.
STOP

Never switch on the printer if the voltage setting is incorrect,
since this may result in severe damage.
Type plate

Connecting the printer
Connect the power cable to the power inlet of
the printer. Connect the power cable plug to a
mains socket.

User guide

Installation

Make sure that the printer and the computer
are switched off and connect the data cable
between the printer and the computer, in this
example a 36-pin centronics parallel cable.

Switching on the
printer

Before switching the printer on, make sure that it is connected correctly
and that you have followed all the safety and installation instructions
(see section Placing your printer, page 6).
Press the power which is located at the front
bottom right of the printer switch for switching on the printer.
The printer initializes.

ONLINE
NO PAPER

2
USER
SET UP

EJECT

STOP

When the initialization is completed, the
Ready indicator and the USER 1 indicator
lights up. The message ONLINE NO PAPER appears on the LCD. The printer is in
the online status and ready to accept data from
the system. You can now insert a document or
a passbook.

User guide

Printer drivers and firmware

Printer drivers

You need to install a printer driver so that the printer can process the
data from your application programs.
An original driver offers the best conditions for optimal printing results. All available printer drivers can be found on the CD-ROM enclosed with the printer, as well as on our Internet site, from which you
can also download updated versions as necessary.
The use of any Windows printer driver from the CD-ROM requires
that the printer is set to Epson emulation (see Menu parameters,
page 57 and chapter Emulations, page 107).

Installing a printer driver in
Windows 95/98

To install the printer driver, proceed as follows.
1.

Insert the supplied online CD-ROM in the CD-ROM drive.

Click on the Start button in the Windows taskbar.

Move the mouse to Settings and click on Printer to open the
printer folder.

Click on New Printer.

Click on Next In the Printer Installation Wizard.

Specify whether you want to operate the printer as a Local Printer
or Network Printer by clicking on the relevant option, then press
Next.

Click on Disk, then on Browse.

Select the CD-ROM drive and open the directory
n:\english\drivers\\win9x (“n“ stands for
the letter of your PC drive).

Open the folder of your printer’s operating system, select the file
oemsetup.inf and click on OK.

10. Select

the printer type. Click on OK, then on Next.

Printer drivers and firmware

User guide

11. Select

the port to which your printer is connected, then click on

Next.
12. If

required, edit the name of the default printer and specify
whether you wish to use the printer as a default printer by clicking
on the relevant option. Then click on Next.

13. Specify whether you wish to print

out a test page by selecting the
relevant option and click on Finish. The printer driver will now be
installed.

Installing a printer driver in
Windows 2000/XP

The online CD-ROM contains printer drivers for the most common
Windows applications. To install the printer driver, proceed as follows.
1.

Insert the supplied online CD-ROM in the CD-ROM drive.

Click on the Start button in the Windows taskbar.

Click on Printers and Faxes to open the printer folder.

Click on File and Add Printer in the menu bar.

Click on Next In the Printer Installation Wizard.

Specify whether you want to operate the printer as a Local Printer
or Network Printer by clicking on the relevant option, then press
Next.

For instructions on installing the printer as a network printer,
please consult the documentation supplied with your network
operating system and/or printer server, or contact the network
administrator. To install a network printer, you will need Administrator rights.
If you are using the printer locally, you can continue installing the driver
in one of two possible ways:
` Manual installation of printer driver: in this case, continue with Step 7.
` Automatic installation of printer driver via Plug & Play function: in this
case, continue with Step 12 once the printer installation wizard has determined the printer, port and printer name.
7.

Select the port to which your printer is connected, then click on
Next.

Click on Data Carrier, then click on Browse.

Select the CD-ROM drive and open the directory
n:\english\drivers\\win2000 (“n“ stands for
the letter of your PC drive).

10. Open

the folder of your printer’s operating system, select the file
OEMPRINT.inf and click on OK.

User guide

Printer drivers and firmware

11. Select

the printer type. Click on OK, then on Next.

12. If

required, edit the name of the default printer and specify
whether you wish to use the printer as a default printer by clicking
on the relevant option. Then click on Next.

13. If

you are using the printer as a network printer, you have the
option of sharing it with other network users. In this case you must
enter an access name which will be displayed to the other network
users. Then click on Next.

14. Specify whether you wish to print

out a test page by selecting the
relevant option and click on Finish. The printer driver will now be
installed.

Other operating systems

The printer can also be used with other operating systems such as Linux
or Unix. In this case, set the printer to the EPSON or IBM Proprinter
emulation for which defaultdrivers are available in most operating
systems.

Changing printer settings

You can make permanent changes to the printer settings using the control panel of the printer (see chapter Menu, page 45). Various printer
settings can also be entered in the operating system of your PC,
however.
1.

Click on the Start button in the Windows taskbar.

Windows 95/98: move the mouse to Settings and click on Printers
to open the printer folder.
Windows 2000/XP: click on Printers and Faxes to open the
printer folder.

Move the mouse pointer to the appropriate printer symbol, press
the right mouse key and click on Properties.

Details of the settings available in this window can be found in the Windows documentation or help pages.
Settings entered in the printer driver via Windows have priority
over settings entered via the printer menu. It is therefore possible that the former may overwrite the latter.

Printer drivers and firmware

Form settings (Windows
2000/NT 4.0/XP)

User guide

In contrast to Windows versions 95/98/ME, in which forms are defined in the printer driver itself, Windows versions 2000/NT 4.0/XP
have a central facility for managing form properties and assign one paper feed only.
If you want to set up a form not included in the Windows default settings, proceed as follows.
You will need Administrator rights to define new forms.
1.

Click on the Start button in the Windows taskbar.

Click on Printers and Faxes to open the printer folder.

In the menu bar, click on File and Server Properties.

In the window Printer Server Properties, click on Form if necessary.

Either select an existing form from the Forms list or activate the
option New Form.

Enter a form name and the desired values.

Click on Save to save the new form.

You can now assign this form to the paper feeds of your printer (see
Changing printer settings, page 13).
The form cannot be assigned if its dimensions exceed the permissible paper sizes of the specified paper feed.

User guide

Loading firmware

Printer drivers and firmware

The most current version of the firmware can be downloaded from our
Internet site. Make sure that the download consists of the following
files:
` Standard Model PB Flash V1.00.exe: the memory writer (flash)
` BL_XXXX.IPL: Bootblock of the printer
` FWXXXX.mfw: Main firmware of the printer
` PBCGXXXX.BIN: Character generator (EU/US)

Interface

You can use the serial, the parallel or the USB interface to download
the firmware to the printer.
Serial interface

Make sure that the serial interface is selected in the printers menu for
User 1 and that the settings for Baudrate and Protocol on printer and
PC are identical.
Parallel interface

Make sure that the serial interface is selected in the printers menu for
User 1, that in the PCs BIOS the parallel port is set to ECP and that the
parallel cable meets the IEEE1284 standard.
USB interface (Windows2000/XP)

Make sure that the serial interface is selected in the printers menu for
User 1, that a printer driver has been installed and the printer is defined
as default printer.

Printer drivers and firmware

Downloading firmware to
the printer

User guide

To load new firmware to the printer, proceed as follows.
1.

Browse to the folder where the firmware files are stored.

Double-click the Standard Model PB Flash V1.00.exe file.

On the Memory Writer screen select the interface (in our example
serial port).

Make sure that the settings for port, baudrate, parity bit and stop
bit are correct.

Select MAIN FIRMWARE from Download Type.

Click Browse and select the BL_XXXX.IPL file.

Click FLASH NOW; the download process starts.
When the download process is finished, the printer performs an initialization

Repeat step 5 to 7 for the FWXXX.mfw file and the
PBCGXXXX.BIN file.

User guide

Control panel

Control panel
The control panel keys are used for controlling your work with the
printer. The control panel is located on the front right side of your
printer and consists of a two-line LC display with 2 x 16 digits, three
keys for controlling the printer functions and four LED indicators displaying the status of the printer.
The functions of the keys depend on the printer’s current mode (status). There are three basic modes.
` The Online mode is the printer’s normal operating mode. Data from

your computer can be received and printed.
` In the Offline (STOP) mode the link between printer and computer

is interrupted, i.e. no data can be received and printed.
` In the Menu mode printer settings (line spacing, size of the inter-

face buffer etc.) can be altered and saved permanently.

Control panel

User guide

Display, indicators and
keys

ONLINE
NO PAPER

2
USER

EJECT

STOP

SET UP

LCD display: Displays the internal printer status, operating instructions and error messages.

User 1 LED: Lights up if User 1 is active (see below).

User 2 LED: Lights up if User 2 is active (see below).

Paper LED: Displays if paper is inserted or not; on = paper is
inserted, off = no paper inserted, blinking = indicates that data are
sent to the printer.

Ready LED: Displays if printer is offline or online; on = online,
off = offline.

STOP key: Sets the printer to Online/Offline mode (see also
Ready LED)

EJECT key: Ejects inserted paper (see also Paper LED).

USER key: Toggles between User 1 and User 2 (see also User 1
LED and User 2 LED).

User guide

Control panel

Status indicators
Status indicator variations

The following section describes which functions the various statuses of
the indicators on the control panel have when the printer is switched
on.
Stop

Eject User 1 User 2 LCD

Meaning

off

—

STOP
PAPER

Stop, paper loaded

off

—

STOP
Stop, no paper loaded
NO PAPER

off

blinks

—

LOAD
PAPER

Stop, paper required (if data +
Print Start command are
transferred from Host)*

—

ONLINE
PAPER

Online, paper loaded

off

—

ONLINE
Online, no paper loaded
NO PAPER

blinks

—

LOAD
PAPER

Online, paper required (if data
+ Print Start command are
transferred from Host)*

blinks

—

xxxxx
xxxxx

Error, cause of error is displayed on the LCD

—

off

Printer is being used by
user 1

—

off

Printer is being used by
user 2

* for EPSON/IBM emulation only

Control panel

User guide

Ready indicator (STOP LED)
Ready indicator (STOP LED) does not light up:

` The printer is in the stop status (Offline) and disabled for receiving

data from the system.

2
USER

EJECT

STOP

SET UP

Ready indicator (STOP LED) lights up:

` The printer is switched on and in the online status. It is ready to re-

ceive data from the system.

2
USER

EJECT

STOP

SET UP

Ready (STOP LED) and Paper indicators (EJECT LED) blink:

` The printer is not ready. A device error has occurred. Any data
2
USER
SET UP

EJECT

STOP

transferred from the system is deleted. The cause of the error is indicated on the LCD.

User guide

Control panel

Paper indicator (EJECT LED)
Paper indicator (EJECT LED) does not light up:

` No paper is inserted in the printer.
2
USER

EJECT

STOP

SET UP

Paper indicator (EJECT LED) lights up:

` Paper is inserted in the printer.
2
USER

EJECT

STOP

SET UP

Paper indicator (EJECT LED) blinks:

` Paper required: The system has transferred data to the printer but
2
USER

EJECT

STOP

there is no document or passbook inserted into the document support.

SET UP

Ready (STOP LED) and Paper (EJECT LED) indicators blink:

` The printer is not ready. A device error has occurred. Any data
2
USER

EJECT

STOP

transferred from the system is deleted. The cause of the error is indicated on the LCD. If paper is loaded, it will be ejected.

SET UP

User 1 and User 2 indicators
The User 1 or User 2 indicator lights up:

` User 1 or User 2 is active.
2
USER

EJECT

STOP

SET UP

Control panel

User guide

Key functions during operation
STOP key

STOP

When the Ready indicator lights up, you can
switch the printer from online to offline by
pressing the STOP key. The printer can receive data.

STOP

When the Ready indicator is off, you can
switch the printer from offline to online by
pressing the STOP key. The printer cannot receive data.

ONLINE
NO PAPER

2
USER

EJECT

SET UP

STOP
NO PAPER

2
USER

EJECT

SET UP

EJECT key
1

REMOVE
PAPER

2
USER

EJECT

STOP

SET UP

Warning
Data in buffer

2
USER

EJECT

STOP

SET UP

1
2
USER
SET UP

EJECT

STOP

If paper is loaded when the printer is online
(Ready and Paper indicator lights up), by
pressing the EJECT key, the document will be
ejected, the LCD displays REMOVE
PAPER.
When both Ready and Paper indicator light up
and there are data in the printer buffer, by
pressing the EJECT key, the LCD displays
WARNING DATA IN BUFFER (for a few
seconds).
When the Ready and Paper indicators blink,
an error has occured. Annotate the displayed
message in the LCD display. By pressing the
EJECT key, paper will be ejected if loaded.
If the error message doesn’t disappear after
pressing EJECT key, power the printer off
and on again. If the error consists, contact
your customer support.

User guide

Control panel

USER key
When there is data in the printer and the
Ready indicator is off (Offline status), you can
delete the data in the printer by pressing the
USER key. Any inserted document is ejected
and user changes (User 1 to User 2 or User 2
to User 1).
1

ONLINE
PAPER

2
USER
SET UP

EJECT

STOP

When you press the USER key in online state
with paper loaded and no data exist, the User
will switch back to a different user (User 1 to
User 2 or User 2 to User 1), paper will be ejected and printer will go offline. Press the STOP
key to go online.
If the LCD displays Warning Data in Buffer
when you press the USER key during online
state (data in printer) do not press any keys.
The message will disappear after 1 second and
the printout will be performed.

Control panel

User guide

Key functions when powering on
STOP key

1
2
USER

EJECT

SET UP

STOP

By pressing the ON/OFF key and the STOP
key at the same time, you will activate the
“Hex dump”. Keep the STOP key pressed until Hex Dump NO PAPER appears on the
LCD display.
Refer to the section Hex Dump, page 63, for a
description of how to activate/deactivate and
perform the test printout.

EJECT key
By pressing the ON/OFF key and the EJECT
key at the same time, you will activate the
printout of all current parameter settings (status page). Keep the EJECT key pressed until
Print StatusPage Load Paper appears on
the LCD display.
Refer to the section Printing out the status page, page 53, for further details on the status
page.

User guide

Control panel

User key
By pressing the ON/OFF key and the USER
key at the same time, you will enter the menu
mode. Keep the USER key pressed until
MENU USER appears on the LCD display.

1
2
USER
SET UP

EJECT

STOP

Refer to the section Menu parameters, page 57,
for further details on the menu mode.

Control panel

User guide

Key functions in menu
mode

After entering the menu mode the keys of the control panel have the
following functions.

USER key
Use the USER key to return to the previous
parameter group or parameter on the same
menu level.

MENU
USER

2
USER

EJECT

STOP

SET UP

It is also used to change parameter settings.
For further details refer to the section Menu
handling, page 47.

EJECT key
Use the EJECT key to select the next parameter group or parameter on the same menu level.

MENU
USER

2
USER

EJECT

STOP

SET UP

It is also used to change parameter settings.
For further details refer to the section Menu
handling, page 47.

In menu mode the STOP key has the following functions:

STOP key
1

MENU
USER

2
USER

EJECT

STOP

The STOP key is used, to select the next menu
level (e.g. MENU USER > Default Set User
1), to open a parameter item for changing and
to confirm changed parameter items.
For further details refer to the section Menu
page 47.

SET UP

handling,

Default Set
User1

2
USER

SET UP

EJECT

STOP

User guide

Print media

Inserting a document

Before inserting a document make sure that the printer is switched on
and the the message ONLINE NO PAPER is displayed in the LCD
(see Switching on the printer, page 10).
Insert the document in such a way that the
right paper edge is positioned inside the area
between the left side of the symbol and the
right edge of the document support, so that
the document alignment can grasp it securely.
This is especially important for documents
that are narrower than a DIN A4 sheet.

Then push the document towards the stop
into the document chute.
When the document is drawn in, the message
ONLINE PAPER appears in the LCD.
When printing is completed, the document is
transported out of the printer and released for
removal. The message ONLINE NO PAPER
appears on the LCD again.

Place right edge of
document inside
this area

Print media

Inserting a passbook

User guide

Before processing a new vertical-fold or horizontal-fold passbook, you
should eliminate the stiffness of the fold by proceeding as follows.
Open the passbook on the page that you want
to print. Bend the fold backwards extremely
hard.

Stroke along the fold of the passbook with
both thumbs and index fingers and slightly
bent the passbook outwards. If you want to
print a new passbook, repeat this procedure
several times.
STOP

If the passbook has a magnetic
stripe, take care not to crease it.

User guide

Print media

The bulge of the opened passbook should be
as flat as possible to avoid malfunctions when
the passbook is drawn into the printer.

Place the passbook on the right-hand side of
the document support with the page to be
printed facing up. Press the fold down while
you push the passbook into the document
chute towards the stop. Keep pushing it in until it is automatically pulled into the correct
print position.
If the automatic document alignment cannot properly grasp stiff
or bent passbooks, you should
place the passbook manually at
the stop at the right-hand side of
the document support and insert
it.
When the passbook is inserted, the message
ONLINE PAPER is displayed on the LCD.

ONLINE
PAPER

2
USER
SET UP

EJECT

STOP

Do not use passbooks that do not
correspond to the specifications
listed in the section “Paper specifications”. Otherwise the passbooks and the print head may be
damaged.

Print media

User guide

When the passbook is printed, it is automatically transported out of the printer and released for removal. If the passbook will not be
transported automatically out of the printer
you can eject it by pressing the EJECT key.

The message ONLINE NO PAPER appears on the LCD again.

ONLINE
NO PAPER

2
USER
SET UP

EJECT

STOP

User guide

Print media

Removing media

If you want to remove an inserted media (cut sheet or passbook) press
the EJECT key. The media is transported out of the document chute
and in the LCD display appears the message:
You can now remove the media from the paper tray.

REMOVE
PAPER

2
USER

EJECT

STOP

SET UP

If a paper jam occurs please refer to the section Clearing paper jams,
page 74.

User guide

Changing the ribbon cassette

Changing the ribbon cassette
Make sure that the printer is switched off before replacing the ribbon
cassette.
STOP

The print head may be hot if the printer has been printing for a
long time. Wait until it cools down and you are no longer in danger of being burnt.

Removing the ribbon cassette
Open the cover by grasping it at the right and
left-hand side and swing it upward until it
clicks into position.

Changing the ribbon cassette

User guide

Press the green release lever for the printing
mechanism. This swings the printing mechanism backwards.

Remove the colored ribbon guide from the
print head by pulling it downwards.

Raise the front end of the ribbon cassette on
both sides. Take the ribbon cassette out of the
printer.
Ensure proper disposal of used
ribbon cassettes in accordance
with the applicable national laws
and regulations.

User guide

Inserting the ribbon
cassette

Changing the ribbon cassette

Take the new ribbon cassette from the packaging and lift the ribbon
guide from the cassette.
Remove the transportation lock which fixes the ribbon guide to the cassette.
Insert the new ribbon cassette by hooking it
into the rear slots of its mountings first.

Push the front of the cassette into its mounting so that it clicks into position.
Please do not press the center of
the ribbon cassette as this will
deform the ribbon cassette and
will cause operation problem.

Changing the ribbon cassette

User guide

Pull the ribbon guide under the print head.
Tighten the ribbon by turning the tension gear
in the direction of the arrow (see image below).
Press the ribbon guide onto the print head
from underneath until you hear it click into
place.

Check if the ribbon is transported correctly by
turning the tension gear in the direction of the
arrow.

User guide

Changing the ribbon cassette

Close the main frame by pressing the colored
section in the middle of the frame as shown
and ensure both left and right hand sides of
the frames are fully latched.
Close the cover. The printer is now ready to
operate and to be switched on again.
We recommend to check the
printer's operation after replacing
the ribbon cassette by performing a printout of the parameter
settings (see section Printing out
the status page, page 53).

User guide

Replacing the print head

Replacing the print head
As the print head has a very long lifetime, it is under normal circumstances hardly ever necessary to replace it.
STOP

Always take care not to print over the edge or on a fold or perforation,
as this can damage the needles of the print head. Damage of the
needles will lead to a bad print image.

Should the print head be defective, you can replace it. Proceed as described below.
Be sure to switch the printer off before you replace the print head.

Removing the print head
Open the cover by grasping it at the right and
left-hand side and swing it upward until it
clicks into position.

Replacing the print head

User guide

Press the green release lever for the printing
mechanism. This swings the printing mechanism backwards.
STOP

If the printer has been printing
for a long time, the print head
can be hot. Wait until it has
cooled down so that you are no
longer in danger of being burnt.

Push the print head to center position to make
enough room to remove the ribbon guide
from the print head.
Remove the colored ribbon guide from the
print head by pulling it downwards.

User guide

Replacing the print head

Remove the two screws A from the print head.
Unlock the connectors of the two flexible
cables B and disconnect the two flexible
cables from the print head.

Now you can remove the print head from its
mounting by pulling it forward.
Ensure proper disposal of the
print head in accordance with the
applicable national laws and regulations.

Replacing the print head

User guide

Inserting new print head
Push the print head straight down into the
mounting.
Set the print head onto the center of area A.

Fasten the two screws A.
Connect the flexible cables B to each connector and lock the connectors.

User guide

Replacing the print head

Check if the ribbon is transported correctly by
turning the tension gear in the direction of the
arrow.

Replacing the print head

User guide

Programming via the
control panel

Apart from being able to control your printer via the applications software you use, you can also program the printer directly. There are two
programming options you can use:
` Programming via the control panel.
` Programming via the interface using Escape sequences or control

codes.
Settings made by escape sequences have priority over settings made in
menu mode; therefore they will override these. Informations on Escape
sequences can be found in Appendix C, Emulations, page 107
Programming via the interface gives you far greater freedom for designing your printed pages, however, it is also a more sophisticated method
and requires some experience with programming languages and printer
control systems.
All programming via the interface is lost after you turn off the printer,
whereas the programming carried out using the control panel, is saved
and stored even after you turn off the printer.

User guide

Calling up the menu

You can access the menu in the following way:
Make sure that the printer is switched off.
Hold the USER key pressed and power on the
printer by pressing the ON/OFF key.

1
2
USER

EJECT

STOP

SET UP

The printer initializes and in the LCD display
appears the message:
1

MENU
USER

2
USER

EJECT

STOP

SET UP

Menu configurations
(User 1/User 2)

Every printer is shipped with factory default settings. Basic settings
such as emulation, character pitch, form length etc., which many applications make use of, are set. At the end of this chapter you will find a
menu printout (status page) (Status page (example), page 56) which
shows you the printer’s default settings.
Your printer allows you to set and use two independent menu configurations (User 1 and User 2). If one of your applications for example
requires an IBM printer while another program works better with an
EPSON printer, you can set an IBM emulation configuration with the
desired settings, and set the second configuration as an EPSON emulation.
The USER key allows you to change from
User 1 to User 2 and vice versa during operation.

ONLINE
PAPER

2
USER
SET UP

EJECT

STOP

User guide

Menu handling
You can navigate in the current menu using the three keys of the control panel.

Key functions
USER key

Press the USER key to return to the previous
parameter group or parameter on the same
menu level.

MENU
USER

2
USER

EJECT

STOP

SET UP

The USER key is also used to change parameter settings. (see also STOP key, page 48).
If this key is pressed when the first parameter
group or parameter of the respective menu
level is active, the following message appears
on the LCD display:
Pressing the USER key again will open the last
parameter group or parameter of the same
menu level.

Return to
Prev. Layer

2
USER

EJECT

STOP

SET UP

By pressing the STOP key you will return to
the previous menu layer (see also STOP key,
page 48).

EJECT key
Press the EJECT key to select the next
parameter group or parameter on the same
menu level.

MENU
USER

2
USER

EJECT

STOP

SET UP

The EJECT key is also used to change
parameter settings. (see also STOP key,
page 48).
If this key is pressed when the last parameter
group or parameter of the respective menu
level is active, the following message appears
on the LCD display:
Pressing the EJECT key again will open the
first parameter group or parameter of the
same menu level.

Return to
Prev. Layer

2
USER
SET UP

EJECT

STOP

By pressing the STOP key you will return to
the previous menu layer (see also STOP key,
page 48).

User guide

In menu mode the STOP key has the following functions:

STOP key

If pressed in a main menu level the next menu
level is opened (e.g. MENU USER > Default Set User 1.

MENU
USER

2
USER

EJECT

STOP

SET UP

Default Set
User1

STOP

If pressed when a changeable parameter item
is on the display, an asterisk appears on the
display; you can change this item now by
pressing the USER or the EJECT key.

STOP

If pressed after you have changed an parameter item the new value is confirmed, on the
LCD display appears the message Accepted
after the changed parameter item.

2
USER

EJECT

SET UP

Default Set
User2 Accepted

2
USER
SET UP

EJECT

User guide

Before you begin setting the parameters, you should check which parameters your system requires. Furthermore it is recommended to print
out the status page which contains the actual valid parameter values
(see Printing out the status page, page 53).

Setting parameters
(principle)

The start values, which are activated after switching on or after error
correction, are determined using the adjustable printer parameters. In
many cases these parameters are overwritten by means of a system application.
Changed parameter settings are stored when the settings menu is quitted and retain their values even when the printer is switched off.
Make sure that the printer is in menu mode (see section Calling up the
menu, page 46).
Press the EJECT key to select next main menu or press the USER key
to select a previous main menu.

1
2
USER

EJECT

STOP

SET UP

Press the STOP key to enter to the Parameter select mode. The LCD
displays the respective parameter and MENU.

1
2
USER

EJECT

STOP

SET UP

Press the EJECT key to select a next parameter or press the USER key
to select a previous parameter.

1
2
USER

EJECT

STOP

SET UP

Press the STOP key to enter the MENU setting mode.

1
2
USER

EJECT

STOP

SET UP

User guide

Press the EJECT key to select a next parameter value or press the
USER key to select a previous parameter value.

1
2
USER

EJECT

STOP

SET UP

Press STOP key to save a parameter value. In the second line of the
LCD display the message Accepted appears. Press STOP key again to
confirm the setting.

1
2
USER

EJECT

STOP

SET UP

Terminating menu mode
Press the EJECT key or the USER key until in the LCD display appears
the message:

1
2
USER

EJECT

STOP

SET UP

Press the STOP key.

Return to
Prev. Layer

2
USER

EJECT

STOP

SET UP

Press the EJECT key or the USER key until in the LCD display appears
the message:

1
2
USER

EJECT

STOP

SET UP

Press the STOP key. Menu mode is terminated and the printer initializes.

MENU
Exit

2
USER
SET UP

EJECT

STOP

User guide

This section describes how to make settings in the menu, using the selection of the national language as an example.

Selecting the LC display
language

This example shows how to change from the English language to the
German language. The same procedure applies to the other languages
(French, Italian and Spanish).
Make sure that the printer is in menu mode (see section Calling up the
menu, page 46).
Press the STOP key.

MENU
USER

2
USER

EJECT

STOP

SET UP

Press the EJECT key several times, until in the
LCD display appears:

Default Set
User1

2
USER

EJECT

STOP

SET UP

Press the STOP key. An asterisk appears in the
display.

Language
English

2
USER

EJECT

STOP

SET UP

Language
English

Press the EJECT key.

2
USER

EJECT

STOP

SET UP

Press the STOP key.

Language
German

In the LCD display appears:

2
USER

EJECT

STOP

SET UP

User guide

Sprache
Deutsch akzept.

Press the STOP key to confirm the selection.

1
2
USER

EJECT

STOP

SET UP

If you want to change other parameter items
in this menu level, use the USER or EJECT
key to navigate to the respective item.

Sprache
Deutsch

2
USER

EJECT

STOP

SET UP

Press the STOP key.

Zuruck zur
vorh. Ebene

If you want to navigate to the previous menu
level, press the USER key several times until
the message Zurück zur vorh. Ebene (Return to Prev. Layer) appears in the LCD display.

In the LCD display appears:

2
USER

EJECT

STOP

SET UP

Press the USER key.

MENU
BENUTZER

2
USER

EJECT

STOP

SET UP

Press the STOP key. Menu mode is terminated and the printer initializes.

MENU
Beenden

2
USER
SET UP

EJECT

STOP

User guide

Printing out the status
page

The printer has a function that allows you to printout the current parameter settings.
There are two ways to print out the parameter settings.
` Power on + EJECT key
` Selection of “Test Print Status Page” in menu mode

Power on + EJECT key
Power the printer off.
Press and hold the EJECT key while switching
on the printer.

Print StatusPage
Load Paper

The LCD displays Print StatusPage Load
Paper. Release the EJECT key.

1
2
USER

EJECT

STOP

SET UP

Print StatusPage
Printing...

Insert the paper in the printer. The LCD displays Print StatusPage Printing... and the
printout of the status page is carried out.

1
2
USER

EJECT

STOP

SET UP

Print StatusPage
Stop

1
2
USER

SET UP

EJECT

STOP

The paper will be ejected once printing is complete.
While printing, you can use the STOP key to
pause the printing and LCD will display Print
StatusPage Stop. You can resume the printing by pressing the STOP key again.
If EJECT key is pressed in the Pause state, paper will be ejected and a reset will be performed.

User guide

Print StatusPage
Completed

When the test printout is aborted or completed, LCD will display Print StatusPage Completed.

1
2
USER

EJECT

STOP

SET UP

The Print setting mode will be ended automatically and a Power ON reset will be performed.

Print out status page in
menu mode
Power the printer off.
Press and hold the USER key while switching
on the printer.

1
2
USER

EJECT

STOP

SET UP

Press the EJECT or USER key twice. The following message appears in the LCD display:

MENU
USER

2
USER

EJECT

STOP

SET UP

MENU
Print StatusPage

Press the STOP key.

1
2
USER

EJECT

STOP

SET UP

Print StatusPage
Load Paper

Insert the paper in the printer. The LCD displays Print StatusPage Printing... and the
printout of the status page is carried out.

1
2
USER

SET UP

EJECT

STOP

User guide

Print StatusPage
Printing...

The paper will be ejected once printing is complete.

1
2
USER

EJECT

STOP

SET UP

Print StatusPage
Completed

When the test printout is aborted or completed, LCD will display Print StatusPage Completed.

1
2
USER

EJECT

STOP

Press the STOP key to return to menu mode.

SET UP

Status page (example)

User guide

Menu parameters

The following section introduces and explains all the possible menu
settings. The default setting is marked by an asterisk (*)

Parameter group

Parameter

Possible settings

MENU
USER

Default Set

Off
All
User 1
User 2

All sets all parameters to the default settings.
User 1 sets all parameters of User 1 to the
default settings.
User 2 sets all parameters of User 2 to the
default settings.

Coyp User

User1 to User2
User2 to User1

Copies the settings of User 1 to User 2 and
vice versa.

Select User

User1
User2

Defines if User 1 or User 2 is loaded after powering on the printer.

Change User

User1
User2

Defines if the parameter settings of User 1 or
of User 2 are changed.

Language

English
German
French
Spanish
Italian

Selects the display language.

Character Pitch

10 CPI
12 CPI
15 CPI
17 CPI
20 CPI
24 CPI
Proportional

Sets the characters per inch (character pitch).
The higher the parameter the smaller the character spacing.
If Proportional is selected, only the actually
required space for the character width is used.

Font

Draft
Courier
Roman
Sans Serif
Script
Bold
Gothic
Prestige Elite
Orator
OCR-A
OCR-B

This parameter selects the character style permanently.

MENU
CHARACTER

Description

1) Only in Epson and IBM emulation
2) Only if MSR-H is installed
3) Only for printer model with second serial interface

Parameter group

MENU
PAPER FORMAT

User guide

Parameter

Possible settings

Description

Code Page

437*, 850, 860, 863,
865, 851, 852, 853,
855, 857, 866, 869,
USSR Gost, 864,
437G, 920, 858, 923
ISO 8859-2 East
Europe, ISO 8859-5
Cyrillic, ISO 8859-7
Greece, ISO 8859-8
Hebrew
1250 Windows
Latin2, 1251 Windows Cyrillic, 1252
Windows Latin1,
1253 Windows
Greek,1254 Windows Latin5, 1255
Windows Hebrew,
1256 Windows Arabic, 1257 Windows
Baltic Rim

Selects the character set. These character
sets can be used according to the selected
emulation.
The character sets are not necessarily available for all fonts; see also Available code
pages and fonts, page 104.

Line space

1/6
1/5

Sets the line density in lines per inch.
1/6 = 6 lines per inch

Form length1)

6 Lines

68 Lines

90 Lines
A4
Top of form pos.

0/60
10/60
30/60
60/60

Sets the position of the first printing line. The
factory setting for the first printing position is
10/60" (4,23 mm). This is equivalent to the
second line from the top.

Bottom edge1)

0/60
30/60

Line length

80
90
94

* (Epson/IBM)
* (Olivetti)

Sets the line length; unit is number of characters at a character density of 10 cpi.

Left edge

Sets the left margin; unit is number of characters at a character density of 10 cpi.

10
1) Only in Epson and IBM emulation
2) Only if MSR-H is installed
3) Only for printer model with second serial interface

Sets the form length either via line formats or
the standard format A4.
Please note that the adjustment in lines
depends on the selected LPI. For example 6
LPI at a selected line number of 90 lines
results in a formlength of 15 inches (90 lines/
[6lines/inch]) = 15 inches).

Sets the position of the last printing line.

User guide

Parameter group

MENU
CONTROL

MENU
DATA

Parameter

Possible settings

Description

Reference edge

Left
Right

Sets the horizontal leading edge.
Left: the left edge of the character matrix is
aligned to the the left edge of the document.
Right: the right edge of the character matrix is
aligned to the right edge of the document.

Media

Cut Sheet
H. Binding
V. Binding

Specifies the media type.
Select H. Binding if you want to print passbooks with horizontal binding, V. Binding for
passbooks with vertical binding.
Cut Sheet: 400 cps max
H. Binding: 300 cps max
V. Binding: OPEN

Cut sheet mode

Single-ply
Multi-ply (2-3)
Multi-ply (4-5)

Sets the respective value for printing on cut
sheets. This ensures that single or copy paper
produces optimum results

Speed

Auto
Normal
High

Auto: depends on the settings of MEDIA
Normal: 300 cps
High: 400 cps

Low noise

Off
On

Switches the low noise function on and off.

MSR-H Standard2)

IBM
* (Olivetti)
DIN/ISO * (Epson)
ANSI

Selects the MSR-H (magnetic stripe reader)
standards.

MSR-H Duplicate2)

Off
On

Selects if the MSR block will be duplicated or
not.

CR Code

CR=CR
CR=CR+LF

Defines the action prompted by a carriage
return.
CR=CR: carriage return only
CR=CR+LF: carriage return and a line feed.

LF Code

LF=LF
LF=CR+LF

Defines the action prompted by a line feed.
LF=LF: line feed only
LF=CR+LF: carriage return and line feed.

Zero

Normal
Slashed

Selects if normal zero (0) or the slashed zero
(Ø) is printed.

1) Only in Epson and IBM emulation
2) Only if MSR-H is installed
3) Only for printer model with second serial interface

User guide

Parameter group

Parameter

Possible settings

Description

MENU
INTERFACES
Menu, interfaces

Type

RS232_1
Parallel
USB
RS232_23)

Selects the interface. Printer can be configured
either for serial, parallel or USB connection.
Two interfaces can be used at the same time,
one assigned to User 1 and one to User 2.

If RS232_1 is selected
Baud rate

Data bits

4800
9600
19200
38400
7
8

Stop bits

1
2

Parity

Even
Odd
None

Selects the data transmission rate (baud rate)
(baud = bit per second).
*
Selects the number of data bits per data byte.
*
*

Selects if one or two stop bits are used per
data byte.
The parity test for received data bytes can be
selected. None causes transmission in both
directions without parity bit. If Even or Odd is
selected, the bytes are checked if they have
even or odd parity.

Protocol

Ready/Busy
Xon/Xoff

Selects the type of protocol, i.e. a certain set of
rules and procedures for ensuring error-free
data exchanges between computer and
printer. Details of the available protocols can
be found in the section Serial attachment
characteristics, page 127.

CTS

Valid
Invalid

Sets the signal CTS (Clear To Send) on or off.

On
Off

Sets the bidirectional data transfer
(IEEE1284): if set to on ECP is supported, if off
Nibble mode only is supported.

If Parallel is selected
Parallel Bidir

If RS232_2 is selected3)
Baud rate 2

Data bits 2
Stop bits 2
1) Only in Epson and IBM emulation
2) Only if MSR-H is installed
3) Only for printer model with second serial interface

4800
9600
19200
38400
7
8
1
2

Selects the data transmission rate (baud rate)
(baud = bit per second).
*
Selects the number of data bits per data byte.
*
*

Selects if one or two stop bits are used per
data byte.

User guide

Parameter group

Parameter

Possible settings

Description

MENU
INTERFACES

Parity 2

Even
Odd
None

The parity test for received data bytes can be
selected. None causes transmission in both
directions without parity bit. If Even or Odd is
selected, the bytes are checked if they have
even or odd parity.

MENU
EMULATION
MENU
Epson

MENU
IBM

Protocol 2

Ready/Busy
Xon/Xoff

CTS 2

Valid
Invalid

Sets the signal CTS (Clear To Send) on or off.

Emulation type

Epson
IBM
Olivetti

* (User 1)
* (User 2)

Country

US-ASCII
France
Germany
Great Britain
Denmark 1
Sweden
Italy
Spain 1
Japan
Norway
Denmark 2
Spain 2
Latin America

Character Table

Italic
Graphic1
Graphic2

Selects the emulation for the printer. For further details refer to chapter Emulations,
page 107
Selects the national character set in Epson
emulation. The character sets are not necessarily available for all fonts; see also section
Available code pages and fonts, page 104.

Only available for Epson emulation. Either the
Epson character set Italics or the IBM graphics
character set 1 or 2 can be activated in the
code range from hex. A0 to hex. FE.

Character set

Set1
Set2

Selects the character set with standard characters or extended characters in IBM emulation.

AGM mode

Off
On

Activates or deactivates the AGM (Alternative
Graphics Mode) mode in IBM emulation.

IBM 4722

Off
On

Activates or deactivates the IBM 4722 emulation. This emulation need specific protocols
and drivers according to the IBM 4722 printer.

1) Only in Epson and IBM emulation
2) Only if MSR-H is installed
3) Only for printer model with second serial interface

User guide

Parameter group

Parameter

Possible settings

MENU
Olivetti

Sub Emulation

PR2
PR50

Selects the Olivetti sub emulation.

Vertical resol.

1/240
1/216

Selects the vertical resolution (line spacing)

MENU
Print StatusPage

—

Prints out a list of alle current parameter
settings.

MENU
Exit

—

Terminates the menu mode.

1) Only in Epson and IBM emulation
2) Only if MSR-H is installed
3) Only for printer model with second serial interface

Description

User guide

Test function
With the interface test (Hex-Dump/H-Dump) you can test data transmission from the computer to the printer. During this test, the data
from the computer is printed out in two columns. The text in the left
column is printed in hexadecimal format and in the right column in
ASCII format.

Hex Dump

Activating Hex Dump
Switch the printer off.
Keep the STOP key pressed and power the
printer on by pressing the ON/OFF key.
Keep the STOP key pressed until Hex Dump
NO PAPER appears on the LCD display.

1
2
USER

EJECT

STOP

SET UP

Insert a sheet of paper. The sheet is drawn in.

Hex Dump
NO PAPER

2
USER

EJECT

STOP

Send now the test file from your PC to the
printer.

SET UP

The message Hex Dump Printing... is displayed and the printout is carried out.

Hex Dump
Printing...

2
USER
SET UP

EJECT

STOP

USER and SELECT key are invalid during
printing is performed.
After printing is done, press the STOP key to
print all remaining data of the line buffer.
You can use the STOP key to interrupt the test
printout.

User guide

If the printer receives data and there is no paper in the printer, the message will be changed
to Hex Dump Load Paper.

Hex Dump
Load Paper

2
USER

EJECT

STOP

SET UP

Exiting the test mode

Test printout Hex Dump
(Example)

You can exit the test mode only by switching the printer off.

Address

0000
0010
0020
0030
0040
0050

Hex data

00
10
20
30
40
50

01
11
21
31
41
51

02
12
22
32
42
52

03
13
23
33
43
53

04
14
24
34
44
54

05....0C
15....1C
25....2C
35....3C
45....4C
55....5C

ASCII

0D
1D
2D
3D
4D
5D

0E
1E
2E
3E
4E
5E

0F ................
1F ................
2F
!"#$%&'()*+,-./
3F 0123456789:;<=>?
4F @ABCDEFGHIJKLMNO
5F PQRSTUVWXYZ[\]^_

User guide

Troubleshooting

Troubleshooting
Many of the faults and problems which may occur while using the
printer are minor problems which you can solve yourself. The following chapter should help you to distinguish between a simple operating
error and a major malfunction.
This chapter provides information on the rectification of faults without
the assistance of specially trained personnel. Follow the advice and tips
in this chapter if your printer is not working correctly.
Important notes on the care and maintenance of your printer can be
found at the chapter.
STOP

Repairs should only be performed by authorised service personnel.

Troubleshooting

User guide

General print problems
Problem

Corrective action

The display remains dark
Switch off the printer and proceed as follows:
The printer is switched on, but noth- 1. Check that the power plug is correctly connected to the socket
ing happens (nothing is displayed,
on the printer.
no noise).
2. Check that the power plug is seated properly in the wall socket.
3. Switch on the printer again. If the printer is now connected cor-

rectly, the printer initializes and text is shown on the display.
If these steps do not eliminate the fault:
` Replace the power cord and repeat step 3.
` Check that power flows at the socket e.g. using a desk lamp, if
necessary use a different socket and repeat step 3.
` Contact your dealer if the printer cannot be powered up.
STOP

The display is lit, but the printer
does not print

Do not attempt to open the printer. You might suffer an
electric shock.

1. Check that the printer is Online. If the displays shows Stop,

then press the key Online. Try to print again.
2. Check the connection from the printer to the computer (inter-

face cable):
` Check that the interface cable is properly connected to the computer and to the printer.
` Check that it is the correct interface cable for your printer. Information on the interface is located in the section Connecting the
printer, page 8, and in chapter Interfaces, page 123.
` Check that the printer is properly adapted to the computer (configured). Refer to section The control panel (page 29). Check
the parameter set in the menu under INTERFACES, page 60,
and if necessary correct it.
3. Check whether the printer is working properly. To do this, print

out a copy of the menu; see Printing out the status page,
page 53.
4. Check that the top cover is closed.
5. Check that paper is inserted and loaded. Refer to the chapter

Print media, page 27.

User guide

Troubleshooting

Problem

Corrective action

Problems with the paper feed
The paper is not fed in

1. Check that the correct media type is selected in the menu, if

necessary select the correct media type. See section Media,
page 59.
2. Check if the right edge of the document is positioned inside the

area between the left side of the symbol and the right edge of
the document support. See section Inserting a document,
page 27.
3. Make sure that the paper meets the values of the paper specifi-

cations. See section Paper specifications, page 85.

Troubleshooting

User guide

Problems with the print quality
Problem

Corrective action

Print is faulty

The inserted document is too thick. Use a document with the correct thickness. Refer to the section Paper specifications, page 85
and the chapter Print media, page 27.

Print is too pale

The ribbon is used up or the ribbon cassette is not correctly fitted.
Refer to the chapter Changing the ribbon cassette, page 33.

Smudged print

The ribbon is damaged (e.g. frayed). Change the ribbon as
described in the chapter Changing the ribbon cassette, page 33.

Dots within characters are
missing

1. Check whether the ribbon is damaged. To do so check the rib-

bon cassettes functionality by turning the green tension gear in
direction of the arrow on the cassette; check if the ribbon itself
is torn or has holes etc. If necessary replace the ribbon cassette; see the chapter Changing the ribbon cassette, page 33.
2. Check whether the print head is damaged. To do so print out a

status page (see Printing out the status page, page 53) and
check if under the lines representing the software versions all
24 lines are present. Every line represents one of the 24 needles of the print head. If not so, replace the print head; see the
chapter Replacing the print head, page 39.

We recommend to use genuine ribbon cassettes only.
In case of a damaged print head, please contact your
dealer.
Prints undefined characters

1. Check that the interface plug is correctly connected to the com-

puter and to the printer.
2. Check that the proper emulation and the correct character set

(country, CG table or character set) is selected in the menu;
see section Emulation type, page 61, Epson, page 61, IBM,
page 61 and Olivetti, page 62.
3. Check the length of the interface cable; see the chapter

Interfaces, page 123.

User guide

Error messages and
warnings

Troubleshooting

Malfunctions are differentiated as warnings and errors. For a warning a
message only appears on the LCD briefly.
As soon as the control logic of the printer detects an error, it aborts the
printout and the Ready and the Paper indicators on the control panel
starts to blink. An error message is issued on the LCD. The cause of
this malfunction and the possible troubleshooting actions are listed in
the following table.
Press the STOP key or close the cover after eliminating the problem.
The message STOP NO PAPER appears on the LCD. When you
press the STOP key again, the printer is switched to Online. The Ready
indicator lights up and the message ONLINE NO PAPER appear on
the LCD. The printer is ready to accept data from the system.
If our suggestions on the next pages are not sufficient to eliminate the
problem, you should call the Customer Service.
When you inform the Customer Service you must specify the Serial
number and the model type of the printer. Hold a status page with the
current parameter settings in readiness.

You can read this on the type plate on the rear of the printer. The serial
number is also printed out with the status page (top right).
All the functions of the printer are controlled by the system via the interface. You can check the printer functions by printing the current listings of setups.

Troubleshooting

Unrecoverable errors

User guide

The following errors are unrecoverable by the user. If displayed in the
LCD display, power the printer off and on again.
` CAM Error
` Carrier Error
` RAM Error
` ROM Error
` EPROM Error
` CG Error
` MSR-H Error
` Key Scan Error
If the error message appears again after you have repeatedly powered
the printer off and on, contact your dealer or customer service.

User guide

Troubleshooting

Recoverable errors
Message

Condition

Corrective action

Print Head Hot
Error

The print head is too hot

` Power the printer off, open the cover
and wait a few minutes. Then power
the printer on again.

Ribbon Cassette
Error

Either the ribbon cassette is not
installed correctly, the function of the
ribbon cassette is not correct or you
are using a ribbon cassette of another
manufacturer.

` Check if the ribbon cassette is installed correctly (see section
Changing the ribbon cassette,
page 33).
` Check the function of the ribbon
cassette. To do this, turn the green
tension gear of the ribbon cassette
in the direction of the arrow. Check
if the ribbon itself will be moved

` Only use original ribbon cassettes of
the manufacturer.
Paper Length
Error

Framing Error
(Serial I/F)

Epson/IBM emulation: When print is
going across the bottom edge of a
paper.
Olivetti emulation: when print will
exceed the selected page length. (In
case of Epson/IBM emulation paper
will be ejected, if print exceeds the
page length.)

` When Reset Error Command or
General Reset Command (PR2) is
received, if there is no paper in the
printer, the error is canceled, and it
is in a online state.

The Stop bit is not detected by the
serial interface.
“?” is printed instead of the received
data until the error is canceled.

` If STOP key is pressed, the error is
canceled and the printer is in offline
(STOP) state.

` If STOP Key is pressed, if there is
no paper in the printer, it is in a offline (STOP) state, and the error is
canceled.

` Make the Data bit and Stop bit of PC
and printer compatible.

Troubleshooting

User guide

Message

Condition

Corrective action

Parity Error
(Serial I/F)

The setting of Parity of the Host PC
differs from the Parity setting of the
serial interface of the printer.
“?” is printed instead of the received
data until the error is canceled.

` If STOP key is pressed, the error is
canceled and the printer is in offline
(STOP) state.

The data sent by the serial interface
exceed the currently prepared Overrun
Buffer.
“?” is printed instead of the received
data until the error is canceled.

` If STOP key is pressed, the error is
canceled and the printer is in offline
(STOP) state.

Overrun Error
(Serial I/F)

Cover Open
Error

` Make the Parity settings of Host PC
and printer compatible.

` Check the protocol and/or the handshake of the serial connection.

` When Reset Error Command or
Olivetti emulation: the printer
General Reset Command (PR2) is
receives printing data, printing start, bit
received, if the cover is closed, the
image or vertical position change comerror is canceled, and it is in a online
mand while the cover is open.
state.
` If STOP Key is pressed, if the cover
is closed, the printer is in a offline
(STOP) state, and the error is canceled.

Cover Open
Error

Epson/IBM emulation: The cover
open sensor has detected that the
cover is open.
If cover open state is detected while
printing, the print out of data will stop
after the processing of data under edit
is completed. The LCD display will
change to Cover Open after printing
stops.
If paper is at TOF position, printing will
not be performed and the paper will be
ejected.
During cover open state inserted
paper will not be loaded into the
printer.

` If the cover is closed, the printer is
shifted to online state.
` If the cover is opened during other
errors (e.g. Paper Jam Error, Paper
Length Error) occur, the LCD message will not be changed. However,
if the cover is closed in that error
state, those errors will be canceled.

User guide

Troubleshooting

Warnings
Message

Condition

Corrective action

Data in Buffer

USER or EJECT key is pressed in
online state and there are data in the
print buffer.

` When the above-mentioned condition occurs, LCD Message is displayed "Warning Data in buffer" for
3 second and it returns to the original state.Therefore, the function of
pressed key is not performed.

Remove Paper

The paper detection sensor detects a
paper after paper ejection was performed.

` When the ejected paper will be removed, the message disappears.

Troubleshooting

User guide

Clearing paper jams

If a document which was fed into the printer is not automatically ejected or ejected after pressing the EJECT key on the control panel after
its processing, a paper jam has occurred inside the printer and is displayd in the LCD display. The paper jam must be cleared manually.
STOP

The print head may be hot if the printer has been printing for a long
time. Wait until it has cooled down so that you are not in danger of
being burnt.

Open the cover by grasping it at the right and
left-hand side and swing it upwards until it
clicks into position.

Press the green release lever for the printing
mechanism. This swings the printing mechanism backwards.

User guide

Troubleshooting

Press the two green release levers on both
sides of the panel and lift the panel up. Then
remove the jammed paper by pulling it in direction of the arrow out of the printer.

Close the main frame by pressing the colored
section in the middle of the frame as shown by
the white arrow and ensure both left and right
hand sides of the frames are fully latched.
Close the cover. The printer is now ready to
operate and to be switched on again.
We recommend to check the
printer's operation by performing
a printout of the parameter settings (see section Printing out the
status page, page 53).

User guide

Care and maintenance

Care and maintenance
The printer is designed to operate with minimal maintenance. It is advisable to clean the inside of the printer from time to time with a vacuum cleaner.
STOP

Cleaning the housing

Before cleaning, turn off the printer, wait 5 to 10 seconds and disconnect the power cable.
Do not oil or grease the printer, especially the sliderails and shafts.

Clean the printer housing with mild detergent (use a dishwashing agent,
if necessary, or a plastic cleaning agent) and a soft lint-free cloth.
Take care not to pour any liquid into the ventilation slots of the
housing.

STOP

Cleaning the interior

Do not use abrasive cleaners. Never use solvents or alcohol.

Switch the printer off before you start cleaning the interior and pull the
mains plug for your own safety.
Proceed as follows to remove any paper dust that has accumulated in
the printer:

STOP

Open the printer and remove the ribbon cassette (see the section
Removing the ribbon cassette, page 33).

Push the print head completely aside so that the area below can
also be cleaned.

Use a special vacuum cleaner, which is also used for cleaning optical equipment, or a soft brush to remove the paper dust.

Never use any chemical liquids to clean the platen or the rollers.

Re-insert the ribbon cassette after completing the cleaning and
close the printer (see the section Inserting the ribbon cassette,
page 35).

Connect the printer by inserting the power plug into the wall outlet.

Care and maintenance

User guide

Cleaning the MSR-H
magnetic stripe

If your printer has an MSR magnetic stripe reader, the MSR read/write
head can be cleaned with a special cleaning sheet as follows.
Press the USER and EJECT key and keep the
key pressed while switching on the printer.

1
2
USER

EJECT

STOP

SET UP

The message MSR-H Cleaning Load paper
appears on the LCD display.

MSR-H Cleaning
Load Paper

2
USER

EJECT

STOP

SET UP

Insert the special MSR-H cleaning sheet at the
right side of the printer.
The cleaning routine starts at once.

The message MSR-H Cleaning Cleaning…
appears on the LCD.

MSR-H Cleaning
Cleaning...

2
USER
SET UP

EJECT

STOP

User guide

Care and maintenance

Switch the printer off and on again in order to
set the printer in the normal operating mode.
1
2
USER

EJECT

STOP

SET UP

The cleaning sheet can be used several times.

Care and maintenance

User guide

Transport of the printer
Preparations for transport

STOP

If you intend to transport the printer over a short distance only, ensure
that it has been switched off correctly.
Never remove the mains plug when you can still hear mechanical
noise.

Make sure that the printer is transported horizontally. Don’t tilt the
printer nor put it upside down. Keep the packaging for future transport.

Shipping the printer

When shipping the printer, the printer and its accessories must be properly packed. If your carton or packing material is lost, contact your dealer or service representative.
Properly packing the printer requires all the original packing materials.

Turn off the power switches of the printer and the host computer.
Disconnect the power cord from the printer.

Disconnect the interface cable.

Remove the ribbon cassette (refer to section Removing the ribbon
cassette, page 33).

Pack the printer and accessories in the shipping carton (refer to
section Unpacking the printer, page 5).

User guide

Specifications

Printer
specifications

Printer system

Serial impact matrix printer
Printhead with 24 needles
Diameter 0.22 mm

Print speed
Draft (High Speed)

CPI
10
12
15
16.6
17.1
20

CPS
400
480
600
400
342
400

Draft (Normal)

CPI
10
12
15
16.6
17.1
20

CPS
300
360
400
200
228
266

Letter Quality
(High Speed)

CPI
10
12
15
16.6
17.1
20

CPS
133
160
200
200
228
266

Letter Quality
(Normal)

CPI
10
12
15
16.6
17.1
20

CPS
100
120
150
150
171
171

Tab speed

6 IPS (Inches Per Second)

Print width

194 characters/line at 10 cpi
112 characters/line at 12 cpi
141 characters/line at 15 cpi

Specifications

User guide

Character pitch

10, 12, 15, 17.1, 20 and 24 (16.6 only for PR2)

Fonts

Draft
LQ

Draft
Roman
Sans Serif
Courier
Bold
Prestige
Script
Orator
Orator-S
Gothic
OCR-A1)
OCR-B

1) If OCR-A font is selected, the code page will automatically
select DIN as code page.

Emulations

Epson ESC/P
IBM 4722 (including Proprinter XL24E)
Olivetti PR2E

Resolution

Horizontal 120 to 360 dpi
Vertical
180 dpi

Print attributes in all
character pitches

Emphasized
Super/Subscript
Italic
Double-strike
Double-width
Double-height
Underline
Overscore
Scoring

Line spacing

Optional in microsteps
n/60 inches n = 0 to 127
n/180 inches n = 0 to 255
n/360 inches n = 0 to 255

Nominal voltage

120 V ± 10%,
230 V ± 10%

Line frequency

50/60 Hz ± 3%

Network form

For use in power distribution systems with neutral
and protective earth conductors (TN)

User guide

Specifications

Rated current intake

Operation (maximum):
US: 1.30 A; EU: 0.59 A
Standby:
US: 0.11 A; EU: 0.072 A

Apparent power
consumption

Operation (maximum):
US: 89.7 VA; EU: 93.6 VA
Standby:
US: 88.8 VA; EU: 11.4 VA

True output

Operation (maximum):
US: 70.0 W; EU: 73.0 W
Standby
US: 6.9 W; EU: 8.9 W

Noise
Sound output level
LWAd: 7.1 dB in operation
Sound pressure level LpAm: 55 dB in operation
Paper feed

Friction feed

MTBF (Mean Time
Between Failures)

10,000 power on hours at 25% DC (duty cycle)

Dimensions

Height: 168 mm, Width: 378 mm, Depth: 280 mm

Weight

Standard = 9,10 kg, MSR-H = 9,95 kg

Service life
Print head
Ribbon

300 million dots/pin (normal copy mode)
10 million characters in ANK DRAFT10 cpi

Environmental conditions
Operation
Temperature
Rel. humidity
Climate

+10° to +35°C
15 to 75%
IEC/EN 60721-3-3, class 3K2

Storage
Temperature
Rel. humidity
Climate

-5° to +45°C
5 to 95%
IEC/EN 60721-3-1, class 1K3

Transport
Temperature
Rel. humidity
Climate

-20° to +60°C
5 to 95%
IEC/EN 60721-3-2, class 2K2

Specifications

User guide

Approvals

DIN EN 60 950 / VDE 0805, TUV (EN 60950) /
Certified CE Mark, UL 60950 3rd Edition / C-UL
(CSA C22.2 No 60950-00) new reversion, IEC
60950-1, EN 55022 :1998 (Class B), EN 55024
:1998, FCC PT 15B : 2000 (Class B), EN61000-32 :2000, EN61000-3-3: 1995

User guide

Paper
specifications

Specifications

Single and multi-copy sheet
Paper width

70 to 240 mm

Paper length

70 to 500 mm

Paper weight

Single sheet:
Multi sheet:

60 to 160 g/m2
80 to 260 g/m2

Paper thickness

Single sheet:
Multi sheet:

0.08 to 0.5 mm
0.08 to 0.5 mm

Number of copies

Original + four copies (Copy mode)

Passbook
Paper width

Open book

105 to 235 mm
(Horizontal stitch type)
105 to 235 mm
(Vertical stitch type)

Paper length

Open book

140 to 210 mm
(Horizontal stitch type)
125 to 210 mm
(Vertical stitch type)

Corner radius

0 to 10 mm

Cover thickness

0.2 to 0.5 mm

Passbook thickness

2.0 mm max. (one cover + inner page)

Thickness difference

1.4 mm max.

Paper weight

75 to 120 g/m2

Book condition

Recommend to be flattened carefully before
insertion.

Cheques for the magnetic ink reader
The magnetic ink reader (MICR) processes cheques that have a printing zone
with magnetizable ink.
Document width

76 to 102 mm

Document length

152 to 210 mm

Specifications

User guide

Multi-copy sheets

Sets of forms may be used only if the top edge is
bound. The binding edge should be as soft as possible. A wavy binding edge may hamper the smooth
feeding of these sets. Multi-part forms have to be
inserted with the glued top facing down. Multi-part
forms should be tested for suitability.

Paper quality

Light pulp paper of medium fine quality, paper bearing the quality mark SM Post and photocopy paper
are suitable for use.
Unsuitable are: satin-finisch or coated papers, imitation art papers, and embossed papers.
Since paper as natural material reacts strongly to
environmental influences (e.g. humidity, temperature), the place of storage should be selected carefully. We recommend that this kind of paper should
be tested extensively before larger quantities are
acquired.
Should papers with a dark reverse side be used,
these should also be tested for their functionality.
Please pay attention to the use of infrared reflecting
colors, when acquiring these papers.

Passbooks

Passbooks shall be free of any metallic parts such
as staples or metal clips.
Adhesion of any form of stamps or seals is prohibited, as the reliability will be impaired.
Passbooks should not have any pages of a smaller
size than the cover pages.
Passbooks should have no tears, creases, folds or
loose stitched.
Level the pages before use at the time when you
open a folded passbook. Warp of pages will
degrade the reliability.
When you open a folded passbook, curve forms
where the pages are bound in the center of the
passbook. If the curved part is too large, such passbooks may be not used.

User guide

Interface
specifications

Specifications

Parallel interface

bidirectional

Type of data transmission

8-bit parallel interface (Centronics compatible)
IEEE-1284; Nibble mode

Transmission rate

Max. 30 KHz

Signal status

Low:

0,0 V to +0,4 V

High:

+2,4 V to +5,0 V

Connection cable

Material: AWG 28 at least
Length: up to 2,0 m
Twisted-pair cable with double-shield,
acc. IEEE Std 1284 – 1294

Voltage supply of external
devices on pin 18

U = +5 V ±10%

Interface connections

Printer side:

Amphenol 57-40360, 36-pin
(or compatible)

Cable side:

Amphenol 57-30360, 25-pin
(or compatible)

I = 0,5 Amax

Capacity of data buffer

32 KB max.

Serial interface

RS232C interface

Synchronization

Asynchronous

Transmission rate

600 bauds to 38 400 bauds

Signal status

OFF = Mark = log.1 = –3 V to –15 V
ON = Space = log. 0 = +3 V to +15 V

Connection cable

Length up to 15 m

Interface connections

ITT Cannon connector, series DB-9 S

Transmission protocol

XON/XOFF, READY/BUSY

Capacity of data buffer

32 KB max.

USB interface

USB 2.0 Full mode (12 MHz)

User guide

Character sets

Character sets
This chapter shows the character sets and contains a list of all available
character sets which can be selected via control panel or by escape sequences.
The following example shows you how to find the hexadecimal value
for a character from the symbol set tables.
hex
dec

0
1
2
3

NUL

SP
0

ASCII ,,B“ = hex.42 = dez 66

Character sets

OCR-A character set

User guide

Character sets

Epson character sets
Italic

Graphic1

Character sets

User guide

Graphic2

User guide

Character sets

IBM code pages
Code page 437

Code page 850

Character sets

Code page 860

Code page 863

User guide

Character sets

Code page 865

Code page 851

Character sets

Code page 852

Code page 853

User guide

Character sets

Code page 855

Code page 857

Character sets

Code page 866

Code page 869

User guide

Character sets

Code page USSR Gost

Code page 864

Character sets

Code page 437G

Code page 920

100

User guide

Character sets

Code page 858

Code page 923

101

Character sets

User guide

ISO code pages
ISO 8859-2

ISO 8859-5

102

User guide

Character sets

ISO 8859-7

ISO 8859-8

103

Character sets

User guide

Available code pages
and fonts

The following list includes all the character sets you can select from the
control panel or via ESC sequences and specifies the fonts in which
they are available.
The printer does not support all code pages in the all fonts. See the
Code page Table and Notes.

n The Roman typeface is selected on these code pages.
o The OCR-B typeface are available on ASCII character set and a part
of character of code page 437, 850, 860, 863, 865 and 858. OCR-B
font is able to be printed by Euro Symbol character.

p OCR-A character set is prior to any code page or nationality.
Draft

Roman

Sans
Serif

Courier

Bold

Prestige

Script

Orator

Orator-S

Gothic

OCR-A

OCR-B

PC 437

PC 850

PC 860

PC 863

PC 865

PC 852

PC 853

PC 857

PC 437G

PC 851

PC 855

PC 866

PC 869

USSR GOST

PC 920

PC 858

Code page/Font

104

User guide

Character sets

Draft

Roman

Sans
Serif

Courier

Bold

Prestige

Script

Orator

Orator-S

Gothic

OCR-A

OCR-B

PC 923

ISO 8859-1 Latin 1

ISO 8859-2 Latin 2

ISO 8859-5 Cyrillic

ISO 8859-7 Greek

ISO 8859-8 Hebrew

Code page/Font

105

User guide

Emulations

Emulations
When a printer understands the control set written for another printer
type, it is said to emulate the other printer. Your printer emulates, i.e.
“understands” the Olivetti PR2 in its standard version.

Escape sequences

Escape sequences or control codes tell the printer that the following
transmitted code is a printer command and not a printable character.
They allow the selection of printer functions or the changing of printer
parameters from the computer. By transmitting an escape sequence,
you are able to change the previously set configuration of the printer
(e.g. character set).
This chapter contains an introduction into the sequences and control
codes which are used by your printer.
The settings made by escape sequences have priority over the
settings made in menu mode; therefore they override these.

107

Emulations

What are escape
sequences?

User guide

An escape sequence consists of an ESCape control character (ESC =
decimal 27 or hexadecimal 1B) followed by one or more characters,
which represent commands to the printer. Please note that this escape
character has nothing to do with the ESC key on your computer keyboard.
For example, the control character ESC followed by the character “4”
tells your printer to print the subsequent text in italics.

Control codes

Control codes give simple instructions to the printer to do a specific
function. Unlike escape sequences, control codes do not begin with the
ESC control code. Instead, they consist of special single-character nonprinting commands (e.g. LF, FF, DC2).

How are escape
sequences used?

Escape sequences are transmitted to the printer by your computer software via the printer driver. Experienced users and programmers can
also control the printer directly via control sequences, however before
you start working with escape sequences and control codes, we recommend that you study the computer software manual.
To enter control codes the Ctrl key and an ASCII character must be
pressed simultaneously. For instance, by pressing Ctrl and J a line feed
is accomplished (it is required to output the character string on the
printer). More information concerning this topic is contained in your
computer software manual and the corresponding Programmer’s Application Manuals (see [[Querverweis auf Manual auf der CD]]).
The selected emulation must correspond to the printer driver of
your application program. Settings caused by ESC sequences
remain valid, until they are switched off by another control code.
All settings are reset to the original menu, when the printer is
switched off.

108

User guide

Emulations

List of available control
codes

The following table shows the available sequences in the various emulations.
If you want to know more about control codes, we recommend our
Programmer’s Application Manual on this CD-ROM. Detailled information on PR2 control codes you find in the original PR2 programmer’s manual.

PR2 mode
Command sequence

Function

Page Layout
ESC Q nnn mmm ESC Z

Define document length

ESC J nnn

Define left margin

ESC T nnn

Define top of form " TOF"

ESC M nnn

Define bottom of form "BOF"

ESC & nn

Elementary vertical spacing

Print Pitches
ESC <

Print pitch 10 cpi

ESC =

Print pitch 12 cpi

ESC >

Print pitch 166 cpi

ESC a n

Print pitch

ESC ?

Proportional spacing

Print Attributes
ESC R nnn

Select graphic font

ESC 3

Double width

ESC 4

Cancel double width

ESC d

Double height and double width

ESC e

Cancel double height and double width

ESC ! W 1

Double height

ESC ! W 0

Cancel double height

ESC ! sp nnn

Add columns to the right of the character

ESC (

Bold face

ESC )

Cancel bold face

ESC * n

Underline

ESC +

Cancel underline

ESC ` n

Superscript - Subscript

ESC {

Cancel superscript-subscript

109

Emulations

User guide

Printer Operations
ESC S 5

Select printer device

Line feed forward

Form feed (ejection from rear)

Carriage return

Back Space

ESC 7

Line feed back

ESC H nnn

Set absolute horizontal position

ESC I nnn

Set relative vertical position

ESC L nnn

Set absolute vertical position

ESC O

Eject document

ESC ^ 0

Change emulation

ESC [ nnn

Select character set

BEL

Bell

DEL

Clear print memory

ESC # n

Assign reference for ESC L nnn

ESC | A nnn

Define offset in elementary steps

ESC | B nnnn

Define document width in elementary steps

ESC ' n

Set up document type

ESC / m nnnn

Absolute vertical position in elementary
steps

ESC -

Measure document length

ESC } -

Measure document width

ESC S nnnn

Measure document length or width : answer

Graphics
ESC 1 p mmmm nnn

9 pin BIM print

ESC 1 P mmmm nnn

24 pin BIM print

ESC 2

Reset BIM mode

ESC X nnn

Set relative horizontal position

Downline Loading Characters (DLL)

110

ESC h 0 n m d0 d1 d2 D1 D2Dm

9 pin DLL

ESC h 0 n m d0 d1 d2 D1 D2Dm

24 pin DLL

ESC : 000

Copy character generator into user memory

ESC m n 0

Select character generator

User guide

Emulations

Printer Control
ESC Z

Request for primary ID

ESC / 7

Printer ID

ESC i

Request for basic machine configuration

ESC p x y z k

Printer configuration

ESC j

Status request

ESC r x

Synchronous basic machine status

ESC sp B

Request for Document Status

ESC B id m ESC Z

Synchronous Document Status

ESC sp b

Request for FW Release ID

ESC b idrel1;idver1; ... idreln;idvern
ESC Z

FW Release ID

ESC sp a

Request for Set-Up configuration

ESC a byte1 byte2 byte3 byten ESC Z

Set-Up configuration

ESC l

Reset error

ESC n

Olivetti controlled selection

ESC 0

General reset

ESC U n

Book operator

ESC r x

Answer to book operator command

ESC

Select automatic operator booking

ESC _

Select manual operator booking

ESC ! G n

Select 9 or 24 pin graphics and DLL

Magnetic Device Control
ESC ]

Passbook magnetic stripe read

ESC t datiGS

Data to be recorded on the magnetic stripe

ESC \

Record and verify magnetic stripe

ESC } r

MICR magnetic read

ESC Y E k1 K2

Set horizontal magnetic device

ESC Y B k1 K2

Set MICR Magnetic Read

Bar Code Print
ESC x mm; hh; zz; n ESC Z

Set Bar Code Print

ESC y dati ESC Z

Activate Bar Code Print

External paper handling device control
ESC } +

Form position control

ESC } L t nnn

Passbook positioning

ESC } M nnn

Negative bottom of form

ESC } W

Wait for end of print

111

Emulations

User guide

ESC } 0 P

Reset form parking

ESC s nnnn

Measure form position : answer

Image acquisition

112

ESC } p …

Image acquisition

STX mn …

Data transmission from image reader.

User guide

Emulations

PR50 mode
Command sequence

Function

Page Layout
ESC Q nnn mmm ESC Z

Define document length

ESC J nnn

Define left margin

ESC T nnn

Define top of form " TOF"

ESC M nnn

Define bottom of form "BOF"

ESC & nn

Elementary vertical spacing

Print Pitches
ESC <

Print pitch 10 cpi

ESC =

Print pitch 12 cpi

ESC >

Print pitch 166 cpi

ESC ?

Proportional spacing

Print Attributes
ESC R nnn

Select graphic font

ESC 3

Double width

ESC 4

Cancel double width

ESC d

Double height and double width

ESC e

Cancel double height and double width

ESC (

Bold face

ESC )

Cancel bold face

ESC * n

Underline

ESC +

Cancel underline

ESC ` n

Superscript - Subscript

ESC {

Cancel superscript-subscript

Printer Operations
ESC S 5

Select printer device

Line feed forward

Form feed (ejection from rear)

Carriage return

ESC 7

Line feed back

ESC H nnn

Set absolute horizontal position

ESC I nnn

Set relative vertical position

ESC L nnn

Set absolute vertical position

ESC O

Eject document

113

Emulations

User guide

ESC ^ 0

Change emulation

ESC [ nnn

Select character set

BEL

Bell

DEL

Clear print memory

ESC # n

Assign reference for ESC L nnn

ESC | A nnn

Define offset in elementary steps

ESC | B nnnn

Define document width in elementary steps

ESC ' n

Set up document type

ESC / m nnnn

Absolute vertical position in elementary steps

ESC -

Measure document length

ESC } -

Measure document width

ESC S nnnn

Measure document length or width : answer

Graphics
ESC 1 p mmmm nnn

9 pin BIM print

ESC 2

Reset BIM mode

Downline Loading Characters (DLL)
ESC h 0 n m d0 d1 d2 D1 D2Dm

9 pin DLL

ESC : 000

Copy character generator into user memory

ESC m n 0

Select character generator

Printer Control

114

ESC Z

Request for primary ID

ESC / /

Printer ID

ESC i

Request for basic machine configuration

ESC p x y z k

Printer configuration

ESC j

Status request

ESC r x

Synchronous basic machine status

ESC sp B

Request for Document Status

ESC l

Reset error

ESC n

Olivetti controlled selection

ESC 0

General reset

ESC U n

Book operator

ESC r x

Answer to book operator command

ESC

Select automatic operator booking

ESC _

Select manual operator booking

User guide

Emulations

Magnetic Device Control
ESC ]

Passbook magnetic stripe read

ESC t datiGS

Data to be recorded on the magnetic stripe

ESC \

Record and verify magnetic stripe

ESC } r

MICR magnetic read

ESC Y E k1 K2

Set horizontal magnetic device

ESC Y B k1 K2

Set MICR Magnetic Read

External paper handling device control
ESC } +

Form position control

ESC } L t nnn

Passbook positioning

ESC } M nnn

Negative bottom of form

ESC } W

Wait for end of print

ESC } 0 P

Reset form parking

ESC s nnnn

Measure form position : answer

115

Emulations

User guide

IBM mode
Command sequence

Function

Horizontal position control
BS

08H

Backspace

09H

Horizontal tab

0DH

Carriage return

ESC BS

1BH 08H

Backspace

ESC HT

1BH 09H

Horizontal tab

ESC CR

1BH 0DH

Carriage return

ESC D

1BH 44H

Set horizontal tabs

ESC X

1BH 58H

Set horizontal margins

ESC d

1BH 64H

Relative mode inline forward

Vertical position control

116

0AH

Line feed

0BH

Vertical tab

0CH

Form feed

ESC LF

1BH 0AH

Line feed

ESC VT

1BH 0BH

Vertical tab

ESC FF

1BH 0CH

Form feed

ESC 0

1BH 30H

Select 1/8” line spacing

ESC 1

1BH 31H

Select 7/72” line spacing

ESC 2

1BH 32H

Start text line spacing

ESC 3

1BH 33H

Set graphics line spacing

ESC 4

1BH 34H

Set top of form

ESC 5

1BH 35H

Automatic line feed

ESC A

1BH 41H

Set text line spacing

ESC B

1BH 42H

Set vertical tabs

ESC C

1BH 43H

Set form length in lines

ESC C 0

1BH 43H 00H

Set form length in inches

ESC J

1BH 4AH

Graphics variable line spacing

ESC N

1BH 4EH

Set automatic perforation skip

ESC O

1BH 4FH

Cancel automatic perforation skip

ESC [ \

1BH 5BH 5CH

Set vertical units

ESC ]

1BH 5DH

Reverse line feed

User guide

Emulations

Character attributes
SO

0EH

Double-wide printing by line

0FH

Condensed printing

DC2

12H

Select 10 cpi

DC4

14H

Cancel double-wide printing by line

ESC SO

1BH 0EH

Double-wide printing by line

ESC SI

1BH 0FH

Condensed printing

ESC DC2

1BH 12H

Select 10 cpi

ESC DC4

1BH 14H

Cancel double-wide printing by line

ESC -

1BH 2DH

Continuous underscore

ESC :

1BH 3AH

Select 12 cpi

ESC E

1BH 45H

Select emphasized mode

ESC F

1BH 45H

Cancel emphasized mode

ESC G

1BH 47H

Select double strike mode

ESC H

1BH 47H

Cancel double strike mode

ESC I

1BH 49H

Select print mode

ESC P

1BH 50H

Proportional space mode

ESC S

1BH 53H

Start subscript or superscript printing

ESC T

1BH 54H

Cancel subscript or superscript printing

ESC W

1BH 57H

Continuous double-wide printing

ESC [ @

1BH 5BH 40H

Set presentation highlight

ESC _

1BH 5FH

Continuous oversore

Download and character code setting
ESC 6

1BH 36H

Select character set 2

ESC 7

1BH 37H

Select character set 1

ESC =

1BH 3DH

Character font image download

ESC [ T

1BH 5BH 54H

Set code page

ESC \

1BH 5CH

Print continuously from all character chart

ESC ^

1BH 5EH

Print single character from all character chart

ESC K

1BH 4BH

Normal density bit image graphics

ESC L

1BH 4CH

Dual density bit image graphics

ESC Y

1BH 59H

Dual density bit image graphics

ESC Z

1BH 5AH

High density bit image graphics

ESC [ g

1BH 5BH 67H

High resolution graphics

Bitimage

117

Emulations

User guide

Barcode
ESC [ f

1BH 5BH 66H

Setup barcode parameter

ESC [ p

1BH 5BH 70H

Set barcode data

BEL

07H

Beeper

DC1

11H

Select printer

DC3

13H

Deselect printer

CAN

18H

Cancel Data

ESC BEL

1BH 07H

Beeper

ESC DC1

1BH 11H

Select printer

ESC DC3

1BH 13H

Deselect printer

ESC CAN

1BH 18H

Cancel data

ESC Q

1BH 51H

Deselect printer

ESC R

1BH 52H

Set all tabs to power on settings

ESC U

1BH 55H

Set print direction

ESC [ K

1BH 5BH 4BH

Set initial condition

ESC j

1BH 6AH

Stop printing

Others

AGM control command
ESC *

1BH 2AH

Select Graphics Mode

ESC 3

1BH 33H

Set graphics line spacing (n/180”)

ESC A

1BH 41H

Set text line spacing (n/60”)

ESC J

1BH 4AH

Graphics variable line spacing (n/180”)

4722 unique command

118

ESC [ J

1BH 5BH 4AH

Set single line density

ESC [ F

1BH 5BH 46H

Page Presentation Media

ESC [ c

1BH 5BH 63H

Message

User guide

Emulations

Epson mode
Command sequence

Function

Horizontal position control
BS

08H

Backspace

09H

Horizontal Tab

0DH

Carriage Return

ESC $

1BH 24H

Set Absolute Print Position

ESC D

1BH 44H

Select Horizontal Tabs

ESC Q

1BH 51H

Set Right Margin

ESC \

1BH 5CH

Set Relative Print Position

ESC a

1BH 61H

Select Justification

ESC l

1BH 6CH

Set Left Margin

0AH

Line Feed

0BH

Vertical Tab

0CH

Form Feed

ESC +

1BH 2BH

Select n/360” Line Spacing

ESC /

1BH 2FH

Select Vertical Tab Channel

ESC 0

1BH 30H

Select 1/8” Line Spacing

ESC 2

1BH 32H

Select 1/6” Line Spacing

ESC 3

1BH 33H

Set Graphics Line Spacing (n/180”)

ESC A

1BH 41H

Set n/60” Line Spacing

ESC B

1BH 42H

Set Vertical Tabs

ESC C

1BH 43H

Set Page Length in Lines

ESC C 0

1BH 43H 00H

Set Page Length in Inches

ESC J

1BH 4AH

Perform n/180-inch Line Feed

ESC N

1BH 4EH

Set Skip Over Perforation

ESC O

1BH 4FH

Cancel Skip Over Perforation

ESC b

1BH 62H

Select Vertical Tabs in Channels

ESC j

1BH 6AH

Perform Reverse n/180-inch Line Feed

0EH

Double-Wide Printing 1 Line

0FH

Select Condensed Mode

DC2

12H

Cancel Condensed Mode

Vertical position control

Character attributes

119

Emulations

User guide

DC4

14H

Cancel Double-Wide Printing 1 Line

ESC SO

1BH 0EH

Double-Wide Printing 1 Line

ESC SI

1BH 0FH

Select Condensed Mode

ESC !

1BH 21H

Master Select

ESC ( -

1BH 28H 2DH

Select Score

ESC -

1BH 2DH

Auto Underscore

ESC 4

1BH 34H

Select Italic Mode

ESC 5

1BH 35H

Cancel Italic Mode

ESC E

1BH 45H

Select Emphasized Mode

ESC F

1BH 46H

Cancel Emphasized Mode

ESC G

1BH 47H

Select Double-strike Mode

ESC H

1BH 48H

Cancel Double-strike Mode

ESC M

1BH 4DH

Select 12 cpi

ESC P

1BH 50H

Select 10 cpi

ESC S

1BH 53H

Select Subscript or Superscript Printing

ESC T

1BH 54H

Cancel Subscript or Superscript Printing

ESC W

1BH 57H

Turn Double-wide Mode On/Off

ESC g

1BH 67H

Select 15 cpi

ESC k

1BH 6BH

Select Typestyle Family

ESC p

1BH 70H

Turn Proportional Mode On/Off

ESC q

1BH 71H

Select Character Style

ESC w

1BH 77H

Turn Double-high Mode On/Off

ESC x

1BH 78H

Select Letter Quality or Draft

Download and character code setting
ESC %

1BH 25H

Select User-defined Set

ESC &

1BH 26H

Define User-Defined Characters

ESC 6

1BH 36H

Enable Printable Characters

ESC 7

1BH 37H

Enable Upper Control Codes

ESC :

1BH 3AH

Copy ROM to RAM

ESC R

1BH 52H

Select an International Character Set

ESC t

1BH 74H

Select Character Table

ESC ( t

1BH 28H 74H

Assign Character Table

ESC *

1BH 2AH

Select Graphics Mode

ESC ?

1BH 3FH

Reassign Graphics Mode

Bitimage

120

User guide

Emulations

ESC K

1BH 4BH

Select Single-density Graphics Mode

ESC L

1BH 4CH

Select Double-density Graphics Mode

ESC Y

1BH 59H

Select High-speed Double-density Graphics Mode

ESC Z

1BH 5AH

Select Quadruple-Density Graphics Mode

BEL

07H

Beeper

DC1

11H

Select Printer

DC3

13H

Deselect Printer

CAN

18H

Cancel Line

DEL

7FH

Delete Character

ESC EM

1BH 19H

Set Auto Sheet Feeder Mode

ESC SP

1BH 20H

Set Inter Character Space

ESC #

1BH 23H

Cancel MSB Control

ESC <

1BH 3CH

Select Unidirectional Mode 1 Line

ESC =

1BH 3DH

Set MSB to 0

ESC >

1BH 3EH

Set MSB to 1

ESC @

1BH 40H

Initialize Printer

ESC U

1BH 55H

Turn Unidirectional Mode On/Off

ESC [ n ! p

1BH 5BH n 21H 70H

Absolute vertical positioning (from the top)

ESC [ n ! q

1BH 5BH n 21H 71H

Change between document and journal printing

ESC [ n # p

1BH 5BH n 23H 70H

Relative vertical positioning backwards

ESC [ n " p

1BH 5BH n 22H 70H

Absolute vertical positioning (from the bottom)

ESC [ n # q

1BH 5BH n 23H 71H

Selection of type fonts/ character sets

ESC [ n $ p

1BH 5BH n 24H 70H

Paper feed of the document

ESC [ n1 .. n5 ! r

1BH 5BH n1 .. n5 21H 72H Parameter block MSR

ESC [ " r

1BH 5BH 22H 72H

Reading a MSR track

ESC [ # r STX .. ETX

1BH 5BH 23H 72H
02H...03H

Writing a MSR track

ESC [ % r

1BH 5BH 25H 72H

Deleting a MSR track

ESC [ n ! t

1BH 5BH n 21H 74H

Setting control points/initializing the control cycle

ESC [ " t

1BH 5BH 22H 74H

Requesting the document width

ESC [ # t

1BH 5BH 23H 74H

Document edge detection

ESC [ n $ t

1BH 5BH n 24H 74H

Activating passbook processing

ESC [ n % t

1BH 5BH n 25H 74H

Specification of the horizontal leading edge

Others

Additional commands

121

Emulations

User guide

ESC [ n ( t

1BH 5BH n 28H 74H

Mode switch-over for handling end of paper

ESC [ n ) t

1BH 5BH n 29H 74H

Setting control point II

ESC [ n * t

1BH 5BH n 2AH 74H

Dual station control

ESC [ n , t

1BH 5BH n 2CH 74H

Increasing the copying power

ESC [ n ! z

1BH 5BH n 21H 7AH

Global printer status

ESC [ " z

1BH 5BH 22H 7AH

Requesting special printer messages

ESC [ n ; m " z

1BH 5BH n m 22H 7AH

Special printer messages

ESC [ n # z

1BH 5BH n 23H 7AH

Requesting printing unit parameters

ESC [ n1 ; ... ; n9 # z

1BH 5BH n1 .. n9 23H 7AH Printing unit parameters

ESC [ m ; h ; z ; n * r STX (data) 1BH 5B 3XH 3BH 3XH
ETX
3XH 3BH 3XH 3XH 3BH
3XH 2AH 72H 02H (data)
03H

122

Prints barcode according

User guide

Interfaces

Interfaces
Your printer offers the possibility of operating either via a parallel, a serial or a USB interface. There is a printer model with a second serial interface. This chapter informs you about the interfaces and describes the
communication between your computer and the printer.

Interface settings for User 1
and User 2

Your printer allows you to set and use two independent menu configurations for the selection of the interfaces (User 1/User 2).
It is possible, to select different intefaces for User 1 and User 2 (e.g.
User 1: serial interface and User 2: parallel interface).
It is also possible to select the same interface for User 1 and User 2. If
so, any changes of the interface settings in menu mode (see Menu, interfaces, page 60) for one user will be transferred to the other user.

123

Interfaces

Parallel interface

User guide

The bidirectional parallel interface offers the so called “nibble” mode
of the IEEE1284 interface norm. This enables installation in accordance with Windows “Plug & Play”.
The standard parallel interface is able to transfer data at a speed of max.
30,000 bytes per second. When the receiving buffer is full, the data input is blocked until the data buffer is empty. This guarantees data transmission in blocks of 1 KB.

Connector assignment

124

Nibble Mode
Pin

Signal

In/Out

Parallel

nSTORBE

Signal GND

DATA0

Signal GND

DATA1

Signal GND

DATA2

Signal GND

DATA3

Signal GND

DATA4

Signal GND

DATA5

Signal GND

DATA6

Signal GND

DATA7

Signal GND

nACK

Out

Signal GND

BUSY

Out

Signal GND

Out

Signal GND

SELECT

Out

nINIT

nAUTOFEED

Out

nERROR

Out

Signal GND

Chassis GND

+5V DC

Out

+5V DC

nSELECT IN

Out

In/Out

User guide

Interfaces

ECP mode
Pin

Signal

In/Out

Parallel

HostClk

Signal GND

DATA0

Bi-Di

Signal GND

DATA1

Bi-Di

Signal GND

DATA2

Bi-Di

Signal GND

DATA3

Bi-Di

Signal GND

DATA4

Bi-Di

Signal GND

DATA5

Bi-Di

Signal GND

DATA6

Bi-Di

Signal GND

DATA7

Bi-Di

Signal GND

PeriphClk

Out

Signal GND

PeriphAck

Out

Signal GND

nAckReverse

Out

Signal GND

Xflag

Out

nReverseRequest

HostAck

nPeriphRequest

Out

Signal GND

Chassis GND

+5V DC

Out

+5V DC

1284Active

Out

In/Out

Transmission length: max. 2,0 m

125

Interfaces

Serial interface RS232C

User guide

Your printer’s serial interface supports the RS232C specification. The
signals are received and transmitted by a 9 pin connector.
Use a serial interface cable that meets the requirements of your host PC.
Type

RS232C interface

Synchronization

Asynchronous

Transmission rate

300 Baud to 38.400 Baud

Signal status

OFF (log.1)–3 V to –15 V
ON (log. 0)+3 V to +15 V

Connection cable

up to 15 m length

Interface connections

ITT Cannon connector,
series DB-9 S

Transmission protocol

XON/XOFF, READY/BUSY

Capacity of data buffer

32 KB max.

Connector assignment
Pin

Signal

Signal from Ready/Busy

XON/XOFF

—

TXD

Printer

Valid

RXD

Valid

RTS

Printer

Invalid

Valid

Signal GND

—

Valid

DTR

Printer

Valid

DSR

Valid

CTS

Invalid

Valid

—

126

Transmission length: max. 15 m

User guide

Serial attachment
characteristics

Interfaces

Data rates

The interface supports the following data rates.
`

4800 bps

9600 bps

` 19200 bps
` 38400 bps
Supported protocols

This interface will also support the following:
` 7 or 8 Data Bits
` Even, Odd, None Parity
` 1 or 2 Stop Bit(s)
` Ready/Busy or XON/XOFF handshaking
Data Transfer

A data frame consists of a start bit, seven or eight data bits, 0 or 1 parity
bit(s) and 1 or 2 stop bit(s). With these combinations, 9, 10, 11 and 12
bit frames are available:

START

7 or 8 Data Bits

0 or 1
PARITY bit

1 or 2
STOP bit(s)

Parity

There are three possible parity settings: Even, Odd, None.
` When Even parity is specified, the interface expects to receive data

frames with even parity and will transmit data with even parity.
` When Odd parity is specified, the interface expects to receive data

frames with odd parity and will transmit data with odd parity.
` Parity will be checked whenever “Even” of “Odd” parity is selected.

If a parity error is detected, “PARITY ERROR” message will be displayed on the LCD. Printer will continue to receive data.
` When “No” parity is specified, the interface does not except data

frames to include a parity bit, and the interface transmits data without parity bits.

127

Interfaces

User guide

Handshaking

Handshaking in the serial environment is most commonly handled by
manipulating the following 4 handshaking lines:
` RTS (Request to Send)
` CTS (Clear to Send)
` DSR (Data Set Ready)
` DTR (Data Terminal Ready)
Ready/Busy

When Ready/Busy protocol is selected, DTR will be used to pace the
data flow from PC. When the serial interface is BUSY (Buffer is full,
Printer is out of paper or an error is detected), DTR will be dropped to
indicate to PC that Printer cannot receive any more data.
XON/XOFF

When XON/XOFF protocol is selected, Printer indicates to PC that it
is busy and not ready to receive any more data by sending an XOFF
(DC3 X’13’) character. When the serial interface is ready to receive
more data, an XON (DC1 X’11’) will be transmitted.

128

User guide

Configuring the serial
interface of the PC

Interfaces

DOS mode

To use the serial interface of your PC, you must add the following
mode commands to the AUTOEXEC.BAT file:
mode com1:9600,n,8,1,p
mode lpt1:= com1:

With the first MODE command, you configure the serial interface
Com1 of your PC to the printer’s factory defaults. The second MODE
command redirects the parallel standard output port LPT1 of your PC
to Com1.
Transmission rate:
Parity:
Data bits:
Stop bits:

9600 bauds
none
8
1

These settings must be modified to use other values.
Windows 95/98/ME

Click on the Start button in the Windows taskbar. Move the mouse to
Settings and click on Control Panel. Click on System, followed by
Device Manager. Click on Ports, COM1 and Port Settings.
Bits per second:
Data bits:
Parity:
Stop bits:

9600 bauds
8
none
1

These settings must be modified to use other values.
Windows 2000/XP

Click on the Start button in the Windows taskbar. Click on Printers
(Windows 2000) or on Printers and Faxes (Windows XP) to open the
printer folder. In the menu bar, click on File and Server Properties.
Click on Ports, then select COM1 and click on Configure.
Bits per second:
Data bits:
Parity:
Stop bits:

9600 bauds
8
none
1

These settings must be modified to use other values.

129

USB interface

The USB (Universal Serial Bus) interface has the following features:
` Full compliance with the Universal Serial Bus Specification Revision

2.0 for Full Speed Mode.
` USB Function Controller with two FIFO-based Endpoints:

One bidirectional Control Endpoint 0 (8 bytes)
One receive Endpoint 1 (1*64 byts)
` The signaling bit rate is 12 Mb/s (Full speed).

Consumables and accessories

Consumables

Only use ribbon cassettes from the manufacturer as products from other manufacturers may damage the print head or the ribbon drive.
Consumables
Fabric ribbon in recyclable cassettes, color: black

Accessories

Order no.
043 393

Only use print heads that are approved to prevent damage to your
printer.
Accessories
Print head 24 needles

Order no.
400 805

“All rights reserved. Translations, reprinting or copying by any means of this manual complete or in part or in any different form
requires our explicit approval. We reserve the right to make changes to this manual without notice. All care has been taken to ensure accuracy of information contained in this manual. However, we cannot accept responsibility for any errors or damages resulting from errors or inaccuracies of information herein.”

TALLYGENICOM REPRESENTATIVES
U.S.A.
TallyGenicom
4500 Daly Drive, Suite 100
Chantilly, VA 20151
U.S.A.
Phone: +1 703 633 8700
Fax: +1 703 222 7629
http://www.tallygenicom.com

FRANCE
TallyGenicom S.A.
19 avenue de L'lle Saint Martin
F-92237 Nanterre Cedex
France
Tél.: +33 1 41 30 11 00
Fax: +33 1 41 30 11 10
http://www.tallygenicom.fr

ITALY
TallyGenicom S.R.L.
Via Borsini 6
I-20094 Corsico (MI)
Italia
Tel.: +39 02 48608 1
Fax: +39 02 48601 141
http://www.tallygenicom.it

UNITED KINGDOM
TallyGenicom Limited
Rutherford Road
Basingstoke, Hampshire
RG24 8PD
England, U.K.
Phone: +44 870 872 2888
Fax: +44 870 872 2889
http://www.tallygenicom.co.uk

AUSTRIA
TallyGenicom Ges.m.b.H.
Eduard-Kittenberger-Gasse 95B
A-1232 Wien
Austria
Tel.: +43 1 863 40 0
Fax: +43 1 863 40 240
http://www.tallygenicom.co.at

SPAIN
TallyGenicom SRL
Joaquin Lorenzo 4, Local
28033 Madrid
España
Phone: +34 902 196 183
Fax: +34 913 739 943
http://www.tallygenicom.es

CANADA
TallyGenicom
125 Traders Boulevard, 9
Missisauga, Ontario L4Z 2E5
Canada
Phone: +1 905 8904646
Fax: +1 905 8904567
http://www.tallygenicom.com

SINGAPORE
TallyGenicom Pte. Ltd
63 Hillview Avenue
#08-22, Lam Soon Industrial Building
Singapore 669569
Phone: +65 6760 8833
Fax: +65 6760 1066
http://www.tallygenicom.com.sg

MALAYSIA
TallyGenicom Sdn. Bhd.
Wisma KT, Suite 3.02
No 14 Jalan 19/1
46300 Petaling Jaya
Selangor Darul Ehsan
Malaysia
Phone: +3 7625 1988
Fax: +3 7625 2688
http://www.tallygenicom.com.my

GERMANY
TallyGenicom
Computerdrucker GmbH
Postfach 2969
D-89019 Ulm
Deutschland
Tel.: +49 731 2075 0
Fax: +49 731 2075 100
http://www.tallygenicom.de

Russian Federation and C.I.S.
TallyGenicom Representative
Park Place Moscow
Office D-206
Leninsky Prospekt 113/1
117198 Moscow
Russian Federation
Phone: +7 095 956 56 40
Fax: +7 095 956 55 41
http://www.tallygenicom.ru

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Tally Genicom 5040 Users Manual User Guide

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