Tandberg Data T40 Users Manual StorageLibrary User Guide Rev 3 Sost

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Installation and User Guide

2006 Tandberg Data ASA

The information contained in this document is subject to change without notice.

This document contains proprietary information which is protected by copyright. All rights are

reserved. No part of

this document may be reproduced, modified, distributed, or translated to another language without prior written

consent of Tandberg Data.

Tandberg Data ASA

Kjelsåsveien 161

P.O. Box 134 Kjelsås

N-

0411 Oslo, Norway

Tel: +47 22 18 90 90

Fax: +47 22 18 95 50

www.tandbergdata.com

This document may describe designs for which patents are pending, or have been granted. By publishing this

information, Tandberg Data conveys no license under any pate

nt or any other right.

Tandberg Data shall not be liable for errors contained herein or for incidental or consequential damages

(including lost profits) in connection with the furnishing, performance or use of this material whether based on

warranty, cont

ract, or other legal theory. Tandberg Data makes no representation or warranty with respect to the

contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any

particular purpose. Further, Tandberg Data

reserves the right to revise or change this document without

obligation on the part of Tandberg Data to notify any person or organization of such revision or change.

Every effort has been made to acknowledge trademarks and their owners. All trademarks wit

hin this document

are the property of their respective owners. Trademarked names are used solely for identification or exemplary

purposes,

and

any omissions are unintentional.

Published:

January 2007

Part No.: 433599

StorageLibrary Installation and User Guide

iii

Table of Contents

1 About This Guide

Waste Electrical and Electronic Equipment Directive

..............................................................................

Product Model Number

.............................................................................................................................

Explanation of Symbols and Notes

..........................................................................................................

Other Documents You Might Need

The following documents are also available for this product. These documents can be found at

www.tandbergdata.com

SCSI

Functional Specification

StorageLibra

ry T40 (433489) provides the SCSI interface

specification for the Tandberg Data StorageLibrary T40.

Quick Installation Guide, StorageLibrary T40 (433559) gives you an overview of how to install the

library.

Customer Replaceable Unit (CRU) Tape Drive Inst

ruction:, StorageLibrary T40 (433601)

Customer Replaceable Unit (CRU) Power Supply Instruction:, StorageLibrary T40 (433602)

Getting More Information or Help

For further assistance please

visit our web at

www.tan

dbergdata.com

or contact these regional

locations:

International Headquarter

Tandberg Data ASA, Kjelsåsveien 161

P.O. Box 134 Kjelsås, N

0411 Oslo, Norway

mail:

support@tandbergdata.com

Tel: +47 22 18 9

0 90, Fax: +47 22 18 95 50

Other locations

Europe

Tel.: 00800 826 323 74

(00800 TANDBERG)

mail:

support

de@tandbergdata.com

Asia Pacific

Tel.: +65 6396 0786

email:

support@tandbergdata.com.sg

Americas

Toll Free: +1

800

392 2983

Tel.: +1

303 442 4333

mail:

support

us@tandbergdata.com

StorageLibrary Installation and User Guide

2 Product Overview

ndberg

StorageLibrary

T40

is a compact tape cartridge library designed for secure, reliable,

unattended system backup. The library can be mounted in a 19 rack or used as a tabletop unit.

The

height of the

rack mount

version

is 4U.

The drive types supported by the

StorageL

ibrary are given in chapter

Approved Drive Type

The

library has 40 ph

ysical tape

slots

installed.

The

StorageLibrary

has several features designed to increase the product s ease of use and utility,

such as:

Four removable magazines allow easy management of data sets or archival storage. There are no

hidden

slots

A menu

dri

ven operator control panel interface with backlit LCD provides easy control for

configur

ation and diagnostic activities

Remote management to the library vi

a a remote management interface

Menu Wizards for simplified library configuration

Integrated

barco

de reader

Support for both SCSI/LVD and Fiber Channel Tape Drives

board Diagnostics for diagnostics and fault analysis

Standby functionality for power savings

Customer replaceable tape drives and powe

r supply

Customer upgradeable by adding tape dri

ves and cartridge

slot

Caution

Review the C

aution at the beginning of

Unpacking

the

StorageLibrary

before you

power up the unit for the first time.

Product Description

Tape

upport

For additional specification information for this model,

see

Specifications

The drive types supported

by the StorageLibrary are given in chapter

Approved Drive Type

The library supports 1

2 full

height drives

half

height drives

and a combination of these

. The library s

upports both Fibre

Product Overview

Channel and SCSI tape drive interfaces within the same library. LTO Fibre Channel tape drives can

be directly attached to hosts or the SAN. LTO SCSI tape drives are attached directly to the host.

Tape drives are installed into tape drive

bay

s in the rear of the library. If a tape drive

bay

is empty, a

cover plate

covers the empty tape drive

bay

to prevent

dust

from entering the library.

Tape drives can

be installed in any available tape drive bay.

Data Transfer Rates

Table

Data Transfer Rates

StorageLibrary

Model

Maximum Sustained Rate,

Native

Maximum Sustained Rate, Compressed

LTO

3 SCSI

80MB/s

160MB/s

LTO

3 FC

80MB/s

160MB/s

LTO

4 SCSI

120

240

LTO

4 FC

120MB/s 240MB/s

Magazines

The li

brary is equipped with four removable magazines

all accessible from the f

ront of the unit. The

lower

magazines hold 12 cartr

idges each and the two upper

magazines hold 8 cartridges each. There

are no hidden

slots

. To cool the library

there are air inlet

holes on the bezels. For easy removal of the

magazines, use handles on the sides of the bezels. For details on magazine handling, see the

section

Magazine Handling.

Front Panel

The Front Panel

includes the

Operator

control panel with LCD display, four control buttons, two LED

indicators and a standby switch. The bezels of the four magazines are also visible from the front.

Figure

Front

Panel of t

StorageLibrary

LCD

iquid

rystal

isplay

The display is a backlit 12

, dot

matrix graphical display that can show 8 lines of 20 characters.

In various modes of operation, the display panel screens and control buttons allow you to do the

following:

Enter settin

for

StorageLibrary

configuration

StorageLibrary Installation and User Guide

Issue operational commands

View

StorageLibrary

status and information

Test

StorageLibrary

functionality

Control Buttons

The labels for the four control buttons are displayed in the corners of the LCD. All buttons have

soft

function for different modes of operation, i.e. the functions of the buttons change during different

activities. The actual function for each button is always visible on the display.

LED Indicators

The two LED indicators are green and amber. They ind

icate the

StorageLibrary

activity as follows:

Green LED on: The

StorageLibrary

is either

running or ready for operation

Green LED blinking: Short blinks followed by long intervals indicate that the library is in low power

standby mode

Amber LED on: Faul

t LED; the

StorageLibrary has encountered an e

lectrical or mechanical

failure

Standby Switch

A switch on the front panel provides a Library Standby

mode

. If the switch is pushed when the library

is active, the library completes the current operation and t

hen goes offline and enters standby mode.

See

Standby

Functionality

or more details.

Rear Panel

The figure below shows the rear panel of the

StorageLibrary

Figure

Rea

Panel of the

StorageLibrary

with 1

Full

Height

SCSI

Drive

Installed

Cooling Fans

Forced

air cooling fans are integrated in both the power

supply

, the

tape drive,

and behind the

library

control board

. The fans draw air inward throug

h holes in the front bezels and expel it out the back.

The fans start whenever the drive is operating or when the internal temperature in the

StorageLibrary

gets too high.

Main power switch,

power outlet

and fuse

Back panel

cover plate

SCSI

connector

Emergency eject tool

(RTC

battery and

drive

power

extension

cable

behind cover.)

Ethernet

connector

Tape drive

with fan

Power supply

with fans

Cooling fans

Product Overview

Main Power Switch/ Fuse/Power

ord

onnection

The main power switch

is located

he rear of the library on the power supply bracket. The power

switch, the fuse holder (with a 250V 2A

use) and the AC power cord connection are combined in one

common unit.

SCSI and Fiber Channel Interface Connectors

The library supports both SCSI and FC

drives. The SCSI

tape drive

has two shielded 68

pin HD SCSI

connectors on the rear panel and the FC

tape drive

has

one

FC connector. The connectors are used

for connecting the tape drive and the

StorageLibrary

to the host. These connectors can link to the

following:

A shielded male HD68 SCSI cable

A shielded male HD68 SCSI terminator

FC port

cable

Ethernet Port

This port is for

networking in support of the Web Client.

It allows

you to connect the StorageLibrary

a 10

BaseT

compatible

Ethernet network.

ttery Holder

The battery for the real time clock is

located

behind a plate at the rear of the library.

A drive power

extension cable is found in the same location.

Back Panel Cover plate

If a drive

bay

is empty

cover plate

covers the opening to prevent

dust from entering the library.

Library Features

This section describes several features of the

StorageLibrary

Operator

Interfaces

The front panel is located on the front of the library and allows

users

to work locally on the library via

the

Operator

inte

rface

(Front Panel Interface, FPI)

. The

Web Client is a

remote management interface

that

allows

users

to view and perform library functions from remote sites and is accessible through a

browser. The front panel

interface and

the Web Client

contain a simila

Operator

interface and

functionality. For more information about the front panel and the

Web Client

interface,

see

Information

about

the

Operator

Interfaces

ADI Bridging and LUN

The

StorageLibrary

implements

Automation Drive Interface

(

ADI

)

bridging with

Logical Unit

Numbering (LUN

)

addressing. This means that the library controller does not have its own host

interface, but SCSI commands to the library control

ler are sent via one of the installed tape drives.

The tape drive and the library controller will have a common SCSI ID but different LUN numbers. The

SCSI commands to/from the library controller are sent via the tape drive s ADI port.

The purpose of the L

UN interface is to eliminate the requirement for a host interface on the library

controller boa

StorageLibrary Installation and User Guide

Partitions

Partitions are virtual sections within a library that present the appearance of multiple, separate

libraries for purposes of file management, acce

ss by multiple

Operator

s, or dedication to one or more

host applications.

Organizing the library into partitions divides the resources into virtual sections. If one of the resources

is not available due to a failure or other cause, the other partitions and

their assigned components are

still available.

The

StorageLibrary

can be divided into a maximum of four partitions. At least one tape drive and one

magazine must be assigned to each partition. The robot, the import/export

slots

and the cleaning s

lots

are

common resources to all partitions. For more information on partitions

, see

Configuring

Partitions

Control Path

The control path tape drive is used to connect a partition to a host applica

tion. Only one tape drive

can be selected as the control path at one time. By default, the first tape drive assigned to a partition

is designated the control path. In the event that the control path connection to the host application

fails, you can select

a new control path for the partition.

I/E Station

I/E station enables importing and exporting cartridges without interrupting normal library operations.

I/E station

slots

are located in

either the lower left or the upper left

magazine. The number of I/E

ots

for the 40

slot

library is

user

settable to 0 (none), 3 or 8. The number of

I/E

slots

for the 24

slot

library

user

settable to 0 (none) or 3.

The I/E

slots

are shared among all partitions. When a

cartridge in a

n I/E

slot

is assigned to a partition,

only that partition can access that

I/E

slot

Access to the I/E

slot

is managed through the front panel interface only.

Simple Network Management Protocol (SNMP)

The

StorageLibrary

supports system monitoring via SNMP and SNMP Notifications.

Capacity on Dem

and (COD)

StorageLibrar

, LTO storage

slots

are licensed for use. At any time, Capacity on Demand (COD)

allows you to enable the unused storage

slots

within a library via a

firmware license key. The

StorageLibrary

comes with 24

slots (two lower magazine

and supports licensing of additional 16

slots (two upper magazines)

Details about the COD license key

The license key does

not expire

Once a license key is installed it cannot be removed

Contact Technical Support or open a service request to order a

COD License Key. For contact

information,

see

Getting

Information

Help

To see your library s current configuration and

slot

availability, open

the

home screen

of t

he remote

management interface.

An instruction sheet that describes how to use the license key is provided in the accessory kit.

Once

you receive the license key, enter

via the front panel of the library. When the license key is entered,

the total number of avail

able

slots

in the library increases.

Product Overview

Browser Requirements

The supported browsers include:

Firefox version 1.0.6

and above

Internet Explorer version 6.0

and above

StorageLibrary Installation and User Guide

3 Unpacking the StorageLibrary

This chapter provides detailed information for preparing the library location.

Caution

After the library is unpacke

d it needs to acclimate for 8 hours before the power is

turned on.

Finding a

ocation for the

StorageLibrary

The

StorageLibrary

must be positioned in a stable location

The

StorageLibrary

is designed to operate in a horizontal position. Do not attempt to

operate the

StorageLibrary

in any ot

her position than horizontally

Make sur

e a power source is available

Route any cable to avoid walking on them or pinching them with items placed on or against them.

Pay particular attention to the cord at the wall re

ceptacle, and the point where th

e cord exits from

the

StorageLibrary

Make sure that object will not fall and liquids will not spill into th

e chassis openings

of the

StorageLibrary

Make sure t

he airflow around the front and back of the

StorageLibrary

is n

ot obstructed

Make sure t

here is a minimum of 60cm free space in front of the unit to allow the operator

safely remove the magazines

Make sure t

he display and operator controls can easily be accessed

Make sure t

StorageLibrary

is away from the floo

r and in a clean environment with

temperatures within specifications. See

Specifications

Unpack

Caution

You must remove the

transport locking screws

when powering up the unit for the

first time o

r it will not operate. See the procedure in

section

Remove

the

ransport

king

Screws

Unpacking the

StorageLibrary

To unpack the

StorageLibrary

, follow the instructions below.

Carefully unpack the unit

from the shipping container. Save the container and packing materials in

case you need to transport the

StorageLibrary

in the future. The packaging is specifically

designed for the library to ensure it is no

t damaged during transportation.

The

StorageLibra

could be lifted by one person if drives, power supply, and magazines are

removed. However, for absolute safety, it is recommended that two people lift the

StorageLibrary

Full library weight = 38 kg / 84 lbs (2 FH drives). Empty library weight = 23.6 kg

/ 52 lbs (does not

include drives, magazines or power supply).

Review the contents of the shipping container to be sure that all parts were included in the

shipment and no parts are damaged. A standard package for the

StorageLibrary

consists of the

ing items:

A factory-

assembled

StorageLibrary

unit conta

ining four cartridge magazines

standard accessory kit

containing:

Printed copy of the Quick

Start

Guide

Warranty/Registration Information

Rack mounting

kit

including rack mount

ears

ower

cords

one for USA/Japan and one for European power outlets

1 Ethernet cable

Media barcode label kit (contains media labels and cleaning cartridge labels)

There

will be variations of this list.

Depending on the number of drives in your library and whether

or not

your library is equipped with SCSI or FC drives, the accessory kit may contain a terminator

and SCSI cable.

The

StorageLibrary

accessory kit contains no cartridges.

Complete product registration online at

http:/

/www.tandbergdata.com

, Support, Register Your

Product.

StorageLibrary Installation and User Guide

4 Installing the Library

This chapter provides detailed information for installing the library hardware. For basic library cabling

instructions, refer to the

Quick

Installation

Guide

Remove the

ransport

king Screws

To protect the library during transport

four

transport locking screws

hold the robotics in a locked

position. The screws are marked

with red plastic tabs protruding between the magazines and the front

panel.

Caution

The

transport locking screws

must be removed before the

StorageLibrary

can

operate normally.

Figure

Transport

Lock

ing Screws

Marked with R

ed Plastic Tab

The

transport

locking screws will be detected when the

StorageLibrary

is powered on. To remove the

screws

follow the instructions below

Connect the power cord to the power c

onnector on

the

rear of the library

Turn on the power sw

itch o

n the rear of the library

The library detects that the transport

locking

screws are present. Follow the instructions on the

front panel display to remove the magazines to get access to the screws. Remove the sc

rews and

reinsert the magazines

Installing the Library

The library

will now continue its power

on sequence.

Note

Keep the

transport

locking screws i

n a safe place. You will need them

to lock the

robotics

if you need to return your

StorageLibrary

for service or repair.

Caution

The warranty does not cover

damage to t

he library if transported

without the

transport locking screws properly installed. See

Reinserting

the

Transport

Lock

ing

crews

for instructions on how to reinstall the

transport lock

ing screws

Figure

Recommended

Storage of Transport Locking Screws

If the library is to be mounted in a rack, this is the time you should mount the

rack mount

ears to the

library. See instructions

Mounting

the

StorageLibrary

a R

ack

Mounting the

StorageLibrary

in a

ack

The

StorageLibrary

is designed for use in a 19 rack system using 4U of rack space. The length of the

power c

ord and the primary interface cables

restrict the placement.

The

StorageLibrary

is designed to operate in a horizontal position. Do not attempt to operate the

StorageLibrary

in any other position than horizontally. Also make sure that:

The airflow around

the front and back of

the

StorageLibrary

is not obstructed

There is a minimum of 60cm free space in front of the unit to allow the operator

to safely remove

the magazines

The display and operator

controls can easily be accessed

The

StorageLibrary

is awa

y from the floor and in a clean environment with temperatures within

specifications.

For specifications and safety information, see

Specifications

and

Safety

and

Regulatory

Information

The

Rack mounting

Kit includes the following items:

Rack mount

Ears (2 ears and 8 screws M

3x4

)

Left Rail

Assembly

Right

Rail

Assembly

Screw M6x12 (6 pieces)

StorageLibrary Installation and User Guide

Recommended mounting tools

Folding rule or tape measure

Screwdriver

7 mm open

end wrench

Figure

Rack mounting

Kit with

Rack mount

Ears (

Right

igure)

Mounting the

Rack mount

ars

To mount the

rack mount

ears

the four magazines must be removed. To r

emove the magazines

follow the instructions below:

Connect the power cord to the power c

onnector on rear of the library

Turn on the power sw

itch on the rear of the library

Wait

until

the library

completes its

power

on sequence

Use the front panel inter

face to remove the magazines (

Menu > Operations

> Eject Magazine

Physically remove

the magazines from the library

, see

Magazine Handling.

If your library supports 24 magazine slots

only

, you

need to use the emergency eject tool to

remove the two upper magazines. The emergency eject tool is located at the rear of the library.

See

Manual/Emergency

Release

Magazines

Mount the ears to the chassis of the library, see

Figure

Mounting

the

Rack

mount

Ears

Gently reinsert

the magazines into the library

Figure

Mounting

the

Rack mount

Ears

Installing the Library

Installing the

Rails

in a Rack

Determine the proper position of the rails in the rack.

Warning

Consider rack stability when deciding where to place the

StorageLibrary

Hazardous conditions can result from un

even mechanical loading of a rack.

The

StorageLibrary

uses 4U of vertical rack space. The rails must be installed in a full U position. The

bottom of the rails must be a

ligned with the bottom of a U.

Figure

Rack mount Rail

nstalling the Left Rail Assembly

Measure the length between the rear

rack mount

rails and the front

rack mount

rails. If the

measurement is shorter than the

StorageLibrary

adjust

the two sets of screws M4x12, washers

and nuts shown in

Figure

Mounting

the

Rack

mounting

Kit

Rack

Adjust the Left Rail Assembly

to fit the measurement in step 1.

Use a

mm open

end wrench together with the screwdriver to tighten the

two M4x12 screws to

fix the rail length. Using more than two screws increases the stability of the

Rack mounting

Kit.

Place the Left Rail Assembly

on the left side of the rack, between the rear

rack mount

rail and the

front

rack mount

rail.

Mount the Left

Rail Assembly

at the desired height using one M6x12 screw in front (upper hole in

rail only) and two M6x12 screws at the backside.

Installing the Right Rail Assembly

Follow the instruction for left s

ide, only using the Right Rail Assembly

on the right si

de of the rack.

StorageLibrary Installation and User Guide

Figure

Mounting

the

Rack mounting

Kit to a Rack

Figure

StorageLibrary

Mounted

Rack

shows the r

ails

mounted in

rack with one screw M6x12

in upper hole on both left and right side. On the rear side, two screws must be used on both left and

right side. A total of six screws are used to install the

rails

to the rack.

Mounting the

StorageLibrary

to the Rack

Make sur

that the screws connecting the rails to the rack

are tightened properly before installing the

StorageLibrary

in the rack.

Slide the

StorageLibrary

on the rails from the front of the rack

Fix the

StorageLibrary

using

two

M6x12 screw

in front of the rac

, one

on both left and right side.

he lower screw on each side connects the library to the rack, whereas the upper screw on each side

connects the left and right rail assemblies

to the rack

, as shown in

Figure

StorageLibrary

Mounted

Rack

Figure

StorageLibrary

Mounted in a

Rack

, Front View

Rear Rack Mount Rail

Step 5

(Screw M6x12)

Step 3

(Screw M4x12,

nut and washer)

Step 2

Step 5

(Screw M6x12)

Front Rack Mount Rail

Step 1

Holes to be used if rack

depth is shorter than the

StorageLibrary T40

Use these holes if

rack depth is equal

or longer than the

StorageLibrary T40

Step 1

Installing the Library

Figure

StorageLibrary

Mounted in a Rack, Rear View

The f

igure above gives a rear

end

view of the

StorageLibrary

mounted in a rack. The

two screws on

each side connect

the

left and right rail assemblies to

the rack.

Installing the

ibrary

After mounting, you must

connect the

cable

the library. Two sets of ca

bling instructions are

available:

For

libraries with SCSI tape drives

For libraries

with Fibre Channel tape drives

For instructions on cabling a library with SCSI tape drives,

see

Connecting

Library

Cables

(SCSI).

For instructions on cabling a library with Fibre Channel tape drives,

see

Connecting

Library

Cables

(Fibre

Channel)

If your library

includes both SCSI and Fibre Channel tape drives, cable the tape drive following the

appropriate instructions for that tape drive type

Connecting Library Cables (SCSI)

Use this procedure if you are installing a library that includes SCSI tape drives.

igure

StorageLibrary

abling (SCSI)

StorageLibrary Installation and User Guide

Guidelines for

onnecting the SCSI

ables

Before the SCSI bus cable is connected to the

StorageLibrary

, make sure the

StorageLibrary

power switch is off.

Make sure your host system is in a s

tate where a new SCSI device can be safely connected to the

SCSI bus.

Do not exceed SCSI bus length restrictions.

Add the length of all external and internal SCSI cables on the bus

Add

26.4 cm (10.

4 inch) for the internal cable length in the

StorageLibr

ary

The maximum allowed length of an LVD SCSI bus is 12 m (39 ft) if the number of

SCSI devices exceeds two.

Before the

StorageLibrary

is powered on and the system is restarted, make sure the SCSI bus is

properly terminated.

Connecting the

ables

Instal

l the library in a rack

install

the tabletop

kit

Connect the SCSI cables to the

tape drive

On the bottom tape drive, connect a jumper cable to the top SCSI connector and then to the

bottom SCSI connector on the tape drive above it. Repeat this step fo

r all tape drives on the

SCSI bus. Secure the cable with the t

umbscrews on the connectors.

Terminate the last device on the SCSI bus with the appropriate SCSI terminator.

Connect a cable between the last tape drive on the SCSI bus and the host. Note that

there are limitations to the length of the SCSI cable.

Connect your

Ethernet

cable to the

Ethernet

port on the rear of the library

This will give

remote

access to the library via the remote management interface. Push the cable

until

it snaps into

place. C

onnect the other end to a normal 10/100 BaseT Ethernet outlet.

Connect a power cord to the outlet on the power supply on the rear of the library.

Power on the library by t

urning on the rear power switch.

Power up the host system.

Verify communication with

all devices on the bus.

Configure your library using the commands on the front panel. For configuration information, refer

Configuring

the

Library

Warning

Make sure the AC outle

t that you connect the

StorageLibrary power

cable into is

reliably earthed.

Adding the StorageLibrary

to an existing rack installation can cause a leaking

current fault condition because of the summation of the leaking currents.

For security, a 250V 2A fus

e is located near the power switch

Note

Tandberg

recommends that all external SCSI devices, including the

StorageLibrary

, are powered on before the computer system is re

started (Steps

5 and 6 above).

Connecting Library Cables (Fibre Channel)

Use th

is procedure if you are installing a library that includes Fibre Channel tape drives.

Installing the Library

Figure

StorageLibrary Cabling (Fibre Channel)

Install the library in a rack or

install

the tabletop

kit

Connect the fibre cables to the

ape drive

Attach one end of the fibre cable to the fibre port on each

tape drive

Attach the other

end of the cable to the host, switch

or hub

Note

The fibre cable can be connected from the tape drive to a switch rather than a

host.

Connect your

hernet

cable to the

Ethernet

port on the rear of the library for remote access to the

library via the remote management interface. Push the cable into it snaps into place. Connect the

other end to a normal 10/100 BaseT Ethernet outlet.

Connect a power cord

to the outlet on the power supply on the rear of the library.

Power on the library by t

urning on the rear power switch.

Power up the host system.

Verify communication with all devices on the bus.

Configure your library using the commands on the front pan

el. For configuration information, refer

Configuring

the

Library

System Power

-on

At power

on, for the first few seconds the unit performs a sequence of diagnostic tests called Power

On Self Tests (POST). POST also includes a loop

back test of the robot

ics

cabling.

After the POST sequence completes successfully, the library will respond to SCSI selections. Then

the system starts a series of initialization functions, a process that co

nsists of robot calibration

operation and cartridge inventory of magazines and drive.

The

barcode labels on the cartridges will be

read when running inventory.

During these operations

the library continuously shows the map status on the screen. The status

all magazine

slots

and the drives are initially unknown, and a

question mark (?)

is displayed for each

slot

. As the robot searches the magazine

slots

for cartridges during inventory, the display is updated.

Note

The t

ape drive needs up to 60

seconds

after

power

on until

it is

active on the

SCSI bus. You should turn on the power at least

seconds before the computer

system is started.

StorageLibrary Installation and User Guide

Note

If the self

diagnostics and the inventory sequence are successfully completed,

the green LED illuminates an

d the display returns to the home screen. The library

is now ready for further configuration and operation.

If a problem occurs during the power

on sequence, the

StorageLibrary

displays an error message on

the display. Refer to

Troubleshooting

to learn the procedures for resolving the problem.

Labeling Cartridges for the Barcode Reader

ou must attach b

arcode labels to the cartridges if you want to use the barcode reader functionality in

the libr

ary.

Caution

You must use

StorageLibrary

specific barcode labels to ensure reliable

functionality of the barcode reader.

Cartridge labels must be oriented on the cartridges as shown in the figure below with the locking

mechanism to the left.

Figure

Positioning of B

arcode

Label for LTO C

artridges

StorageLibrary Installation and User Guide

5 Information about the Operator Interfaces

The

StorageLibrary

has two

Operator

interfaces: the Front Panel Interface (FPI) and the Remote

Management

Interface (RMI). Operations on the

StorageLibrary

can be performed locally on the

library using the FPI or remotely on your computer using the remote management interface (RMI).

Similar functionality with common elements is used for both formats.

Note

Both

Front Panel Interface and the R

emote Management Interface are required

access all options for operating

the library. Some functionality is only available

through the remote management interface, and some functionality is only

available through the

front panel interface. However, it is recommended that you

use the remote management interface rather than the front panel to perform

library operations whenever possible.

Front Panel Interface (FPI)

The front panel is physically attached to the front of

the library.

The

Operator

interface appears on the

LCD display of the front panel for executing basic library management functions.

The functions of the four control buttons are displayed in the corners of the LCD. The functions of the

buttons change durin

g different activities, and the actual function for each button is always visible on

the display.

The Front Panel includes the

Operator

control panel with LCD display, four control buttons, two LED

indicators and a standby switch.

Scroll Function

The front

panel display is able to

display

characters in a line. Some

functionality requires more

than 20

characters.

To access

all

characters a scroll function is implemented.

The buttons on the front

panel are used

to scroll

the text

left or right (a left arro

w appears on the left button and a right arrow

appears on the right button to indicate the scroll function).

he number of lines on the display is limited. If the text to be displayed contains more than 8

lines

similar scroll function as described above

is used.

For line scrolling,

the arrows on the buttons indicate

scroll up or down function.

Information about the

Operator

Interfaces

Remote Management Interface

The remote management interface is similar to the front panel interface. The remote management

interface is accessible from any support

ed web browser. For more information on supported web

browsers, refer to

Browser

Requirements

. To manage the library from a remote management

interface, you must set up the library s initial netwo

rk configuration from the front panel. For

information on network configuration settings for remote use, refer to

Configuring

Network

Settings

Menu Trees

The following four menus o

rganize commands into logical groupings:

The Operations menu consists of commands that enable you to change the library s mode of

operations, import and export cartridges, load and unload tape drives, eject magazines, clean

drive and change partition mode.

The Setup menu consists of commands that you can use to set up and configure various aspects

of the library, including network, partitions, I

E stations, cleaning

slots

, drive configuration, license,

password, menu timeout, date and time, barcode scan, an

d audible alarm.

The Reports menu consists of summaries of the values assigned during library setup. It also

includes viewing of RAS tickets and diagnostic logs.

The Tools menu consists of commands that you can use to maintain your library such as restore

default settings, reboot, prepare for shipping,

update

firmware, and run system tests.

Figure

Front

Panel

Interface

Tree and

Fig

ure

Remote

anagement

Interface

Top

Level

Tree

give an overview of the menus on the front panel

and the remote management interface.

Table

Front

Panel

Interface

Structure

and

Table

Remote

Management

Interface

Structure

describe

same menu

but with more details

StorageLibrary Installation and User Guide

Figure

Front Panel Interface Menu Tree

Information about the

Operator

Interfaces

Table

Front Panel Interface Menu

Structure

Operations

Setup Reports

Tools

Assign Media

Setup Wizard

Network

+ IP Address Mode

+ Stati

c IP Address

+ Static Netmask

+ Static Gateway

+ Allow Web Access

+ Allow Web FW Upg.

Slots

+ License Key

+ IE Slots

+ Cleaning Slots

Partitions

+ Partition Assignment

(Drives & Magazines)

+ Drive Interface ID

+ Control Path

+ Autoclean

+ Barcode Mode

Libr

ary

+ Password

+ Inquiry String

+ Menu Timeout

+ Barcode Scanner

+ Date and Time

+ Audible Alarm

Library

Slots and Drives

Inquiry String

FW Version

Barcode

Scanner

Audible Alarm

Serial Number

Date

and

Time

> Autoclean

> Barcode Mode

> Menu

Timeout

> World Wide Name

Prepare to Ship

Import Media

Network

IP Address

Mode

Static IP Address

Static Netmask

Static Gateway

Allow

Web Access

Allow Web FW Upg.

Drive

Interface ID

Inquiry String

FW Version

Serial Number

World Wide

Name

Control Path

Restore Default

Table

continued on next page.

StorageLibrary Installation and User Guide

Operations

Setup Reports

Tools

Export Media

Slots

+ IE Slots

+ Cleaning Slots

+ Partition Assignment

(Drives & Magazines)

+ Drive Interface ID

+ Control Path

+ Autoclean

+ Barcode Mode

Network

Library Name

IP Address Mode

Static IP Address

Static

Netm

ask

Static Gateway

Dyn

amic

IP Address

Dynamic Netmask

Dyn

amic

Gateway

MAC Address

Allow

Web Access

Allow Web FW Upg.

Reboot

Load Drive

Partitions

+ Partition Assignmen

(Drives & Magazines)

+ Drive Interface ID

+ Control Path

+ Autoclean

+ Barcode Mode

RAS Tickets

Drive FW Upgrade

Unload Drive

Library

Password

> Inquiry String

> Menu Timeout

> Barcode Scanner

> Date and Time

Audible Alarm

Statistics

> Fetch/Stow

Power On Time

Drive Cleaning

System Test

Change Partition

Mode

License Key

Cycle test

Clean Drive

Reset Web Password

Logout

Eject Magazines

Information about the

Operator

Interfaces

Fig

ure

Remote M

anagement Interface Top Level Menu Tree

StorageLibrary Installation and User Guide

Table

Remote Management Interface Menu

Structure

Operations

Setup Reports

Tools

Assign Media

Setup Wizard

+ License Key

Slots

+ IE Slots

+ Cleaning Slots

Partitions

+ Partition Assignment

(Drives & Magazines)

+ Drive Interface ID

+ Contro

l Path

+ Autoclean

+ Barcode Mode

Library

+ Inquiry String

+ Password

+ Menu Timeout

+ Barcode Scanner

+ Date and Time

+ Audible Alarm

Library

+ Inquiry String

+ FW Version

+ Serial Number

+ Password

+ Menu Timeout

+ Barcode Scanner

+ Date and Time

+ Aud

ible Alarm

+ World Wide Name

Maintenance

+ Library FW Upgrade

+ Reboot Library

+ Restore Defaults

+ Identify Library

Import Media

Network

+ Static/Dynamic Mode

+ Static IP Address

+ Static Netmask

+ Static Gateway

Partitions

+ Drive Vendor

+ Drive Inquiry

String

+ Drive Serial Number

+ Drive FW Version

+ Interface ID

+ Control Path

+ World Wide Name

Diagnostics

+ Capture Logs

+ System Test

+ Cycle Test

Table

continued on next page.

Information about the

Operator

Interfaces

Operations

Setup Reports

Tools

Export Media

Slots

+ IE Slots

+ Cleaning

Slots

+ Partition Assignment

(Drives & Magazines)

+ Drive Interface ID

+ Control Path

+ Autoclean

+ Barcode Mode

Network

+ IP Address Mode

+ Static IP Address

+ Static Netmask

+ Static Gateway

+ Dynamic IP Address

+ Dynamic Netmask

+ Dynamic Gateway

+ MAC

Address

+ Notification Status

+ Notification E

mail Address

+ Notification SMTP Server

+ Notification Severity

Threshold

+ SNMP Trap Host

Load Drive

Partitions

+ Partition Assignment

(Drives & Magazines)

+ Drive Interface ID

+ Control Path

+ Autoclean

+ Barcode Mode

RAS Tickets

Unload Drive

Library

+ Inquiry String

+ Local Password

+ Menu Timeout

+ Barcode Scanner

+ Date and Time

+ Audible Alarm

Statistics

Fetch/Stow

+ Power On Time

+ Drive Cleaning

Partition Mode

License Key

Clean Drive

Noti

fication

Web Password

Home Screen

The

remote management

home screen

shown in

Figure

RMI

ome

creen

Use the pull down

menus to

navigate in the RMI

. Click on the grap

hics to display status information and details

about the library components.

StorageLibrary Installation and User Guide

Figure

RMI H

ome

creen

Operator

Privileges

Controlling access to screens and operations within the library preserves the integrity of the library

d the data that is stored within the library.

There are two levels of

user

privilege levels within the

library:

Administrator

and

Operator

Administr

is allowed access to the entire physical library and all of its partitions.

Operator

has access to al

l partitions and can perform functions within partitions, such as

performing cartridge and tape drive operations.

An o

perator

cannot perform operations that affect

the physical library, such as creating or deleting partitions.

Details on

user

privileges in

clude:

One administrative login is available on the library. The user name is Administrator

One operator login is available on the lib

rary. The user name is Operator

Any

perator

dministrat

ive

user

who is

logged in and

inactive for more than

minu

tes

automatically logged out.

is user

configurable

from 1 to 9 minutes

Selecting

Log Out or X

in the top right corner of the remote management interface closes the

application and

log

the

Operator

and

Administrator

out

Only one

user

can be lo

gged in at one time from either the front panel or

the remote management

interface

Information about the

Operator

Interfaces

Words Commonly Used on the FPI and RMI

Some of the words displayed

on the FPI and RMI screens may need an explanation.

Table

Commonly Used W

ord

on FPI and RMI

Word

Abbr.

FPI

Description

Idle

The library is idle

Drive Empty

There is no cartridge in the drive.

Drive Loaded

A cartridge is loaded in the drive

Drive Idle

A cartridge is loaded and the drive is ready to use it.

Drive

Rewinding

The drive is rewinding the tape

Drive Seeking

The drive is searching for specific data on the tape.

Drive Reading

The drive is reading data for transfer to a host via the SCSI interface.

Drive Writing

The drive is writing data rec

eived from a host to the tape.

Drive Erasing

The drive is erasing data from parts of or the whole of the tape.

Drive Cleaning

A cleaning tape has been inserted into the drive, and the drive is using

it to clean the relevant mechanical parts.

Drive

A tape has been inserted into the drive. The drive is in the process of

mechanically loading the tape.

Drive Unloading

The drive is in the process of mechanically unloading the tape.

Drive Update

Ready

The drive has completed an interna

l update.

Drive Updating

The drive is in the process of an internal firmware update.

Drive

Calibrating

A data tape has been inserted and loaded into the drive. The drive is

in the process of measuring its physical properties.

During inventory

and

in the Maps menu

different

ymbols are displayed on the FPI to indicate

if there

are cartridges present in the magazines, in

the drives

and in the robotics

, as show in

Table

Cartridge

Present

Symbols

FPI

during

nventory

and

the

Maps

Table

Cartridge Present Symbols

on FPI

during

nventory

and in the Maps Menu

Symbol on FPI

Descri

ption

Drive Present, load status empty

Drive present, load status unknown

Drive not installed

Symbols for the magazine slots and the robotics

Symbol

Description

Grey box if m

agazine slot/robotics status is unknow

Filled box

artridge is present in the magazine slot/the robotics

Empty box if cleaning cartridge is present in the maga

slot

The magazine slot/the robotics is empty

StorageLibrary Installation and User Guide

The robotics status is displayed in the Map

menu as the first field after

the word

Map.

(See arrow)

the example in

Figure

Map

the library is taking inventory. The robotics status is unknown

(grey).

Slot

30 is

full. Slot

has a cleaning cartridge

. Slot

29, 31 to 35, and 37 to 40,

are empty.

The

status of the

st of the slots is

unknown

One drive is installed in lowest position, load status still

unknown.

Figure

Map Menu

Robotics

Status

Stor

ageLibrary Installation and User Guide

6 Configuring the Library

After you have installed the hardware described in Setting up the Library Hardware, you are ready to

configure your library s settings. A Setup Wizard helps you get started configuring your library, and the

menu com

mands on both the front panel interface and the remote management interface allow you to

reconfigure your library at any time.

About the Setup Wizard

When you first power on the library, the front panel interface displays the Setup Wizard, which walks

you

through the initial configuration of the library's operational settings, including network settings that

enable you to access the library from the remote management interface. You must begin the Setup

Wizard on the front panel, but you have the option to c

omplete the Setup Wizard on the remote

management interface.

The Setup Wizard prompts you to enter the network settings that allow the remote management

interface to access the library. Once this step is complete, you must choose to either complete the

wiz

ard locally (on the front panel) or remotely (on the remote management interface).

Configuring the library is not a one

time process. The Setup Wizard is simply an aid to assist you with

the initial configuration. You can always return to the Setup Wizard

or use commands on the Setup

menu to modify all library settings, including network settings

Note

Power cycling (powering the library on and off) is not necessary to configure the

library.

Using the Default

Administra

tive

User

Account (Administrator

)

When you power on the library for the first time, you do not need to log in to use the front panel. You

can start using the Setup Wizard immediately.

When the library is powered ON for the first time, the

password protection to the FPI is disabled. As long

as there is no FPI password enabled, regardless

of how many times the system is restarted, the library will have this free access .

Once you

enable the FPI password,

you

always need the password to access the FPI

A User Name and password is always req

uired to access the system via the Web client

It is not

possible to access the library remotely without entering a password. The library ships with a default

administrative user account for the RMI.

When you see the Login screen on the remote management

nterface, type

the default information of

Administrator

in the

User

Name

field

and

leave

the

Password field

blank

The user name and password are

case

sensitive.

Configuring the Library

Note

You cannot delete the default

Administrator

account. You can, however, change

the pass

word.

Using the Setup Wizard

The Setup Wizard simplifies the process of configuring the library. When you first power on the library,

the front panel displays the Setup Wizard. As you work through the Setup Wizard screens, follow the

screen instruction

The recommended procedure for using the Setup Wizard for the initial configuration is as follows:

Turn on the library and begin the Setup Wizard on the front panel. Be sure to configure network

settings.

When the

Setup Wizard

screen text prompts you to

choose Local or Remote, you must

choose to

complete the wizard either locally on the front panel interface or remotely on the remote

management interface.

If you choose to complete the wizard remotely, you

must log in

to the remote management

interface. Us

e the default

Administrator

account.

The default User Name is

Administrator

, and

the default

ssword

field

blank

Complete the Setup Wizard.

Details on using the Setup Wizard include:

You may choose to use the default settings that the Setup Wizard su

ggests, but you must confirm

the proposed settings and complete the Setup Wizard before you can begin using the library.

If you choose to complete the Setup Wizard remotely, the FPI wizard automatically displays the

Network settings you need to access the

RMI.

If you

run the Setup Wizard from

the

FPI and you

do not complete all the Setup Wizard screens,

the library will save whatever modifi

cations (if any) you have made. However if you run the Setup

Wizard from

the

RMI

you need to confirm that you want to

save the setup.

You do

not need to log in to the library

from the FPI

when the Setup Wizard appears on the front

panel the first time the library is powered on.

When you power

on your library for the first time, y

ou can only configure network se

ttings on t

front panel, and y

ou cannot log in to the library from the remote management interface until you

have configured network settings.

You can always return to the Setup Wizard whenever you are logged in

as Administrator

to either

the front panel or the rem

ote management interface.

Note

The setup wizard may need to reboot your library one or more times during setup

Setup Wizard Tasks

The Setup Wizard contains all configuration options. When you first power on the library you must

complete the Setup Wizar

d. When you later want to reconfigure the library you can choose to either

use the Setup Wizard or the individual configuration options found in the Setup menus.

This section includes an overview of the Setup Wizard configurations. The configurations are

escribed in detail in the following chapters.

Note

You may not see all the choices presented below when running the FPI Setup

Wizard. It routes you past choices that have become irrelevant because of

previous selections.

Example: If you select RMI DHCP

mode, the Static IP address, netmask and

default gateway are irrelevant.

Stor

ageLibrary Installation and User Guide

Welcome

elcomes you to the Setup Wizard

Configuring Network Settings (

FPI)

Allows you to enter your net

work settings for remote access

Choosing the Interface: Local or Remot

e (

FPI

)

Allows you to choose to continue on the front

panel or on the remote management interface. If you choose Local, the wizard proceeds on the

front panel. If you choose Remote,

the FPI presents a Refresh button that needs to be

selected

until the Ne

twork Setting appears

. Exit the front panel, log in to the remote management interface

using the Network Setting

, and select Setup Wizard to resu

me configuring your library

Applying a License Key (

FPI

and

RMI)

Allows you to enter a

numeric code (License

Key)

for

capacity on

demand

Configuring I/E

Slots

(

FPI

and

RMI)

Allows you to configure

the number of

Import/Export (I/E)

slots

Configuring Cleaning

Slots

(

FPI and RMI

)

Allows you to configure

the number of

dedicated

cleaning

slots

to be us

ed throug

h the host application

Configuring Partitions (FPI and RMI

)

Allows you to select the number of partitions

and the drives

and magazines assigned to each partition

Setting Tape Drive ID (FPI and RMI

)

Allows you to configure the SCSI ID of the SCSI driv

your library includes SCSI drives

. If your library includes fiber

channel drives the FC

node name

and port name appear

Modifying Control Path (

FPI and RMI

)

Allows you to configure which drive shall be the control

path in

each of the

partition

difying Library Inquiry String (

FPI and RMI

)

Allows you to configure the inquiry string for the

library

Configuring Autoclean (

FPI and RMI

)

Allows you to enable/disable automatic drive cleaning

Configuring Password (FPI and RMI

)

Allows you to s

et p

assword on the FPI

Configuring Menu Timeout (

FPI and RMI

)

Allows you to configure the timeout delay on the front

panel and RMI menu

Setting Date and Time (

FPI and RMI

)

Allows you to set the date and time on your library (set the

real time clock)

nfiguring Barcode Scan (

FPI and RMI

)

Allows you to enable/disable the barcode reader

Configuring Audible Alarm (

FPI and RMI

)

Allows you to enable/disable the audible alarm

Confirm Settings (

FPI and RMI

)

Allows you t

o confirm your library settings

Note

Configure the date and time of the library from the

Setup

menu immediately

following initial configuration of the library using the Setup Wizard.

The front panel displays the Setup Wizard the first time you power on. After that,

you can log in as

Administrator to access the Setup Wizard

The paths to open the appropriate screen are:

From the

RMI

, select

Setup >

Setup Wizard

From the

FPI

, select

Setup > Setup Wizard

Configuring Network Settings

The Network configuration screen provides information

on the network settings that are configurable

from the front panel. The network settings include:

ynamic or static IP address

Configuring the Library

Static

IP address

Static d

efault gateway

tatic s

ubnet mask

Enable/disable RMI interface

Enable/disable RMI FW upgrade

Use the Ne

twork configuration screen to configure the library network settings. The network settings

set the connectivity of the library to the network.

If Dynamic Host Configuration Protocol (DHCP) is enabled on your network, enabling DHCP will

automatically config

ure the library network settings. If DHCP is not enabled on your network, you

need to manually configure the IP address, subnet mask, and default gateway settings.

Details on network settings include:

The library can be set to DHCP mode, or the IP address,

subnet mask, and default gateway must

be configured. DHCP is selected by defa

The IP Address, Default Gateway, and Subnet Mask text boxes are limited to numeric characters

Each of the four groups

cannot

have a value greater than 255

The paths to ope

n the appropriate screens are:

From the

RMI

select

Setup > Network

After the initial setup of your library you can access the Network configuration screens directly

from

both

the FPI and the

RMI

From

the RMI

, select

Setup > Network

From the FPI

, select

tup > Network

Remote Access

If you choose to complete the Setup Wizard remotely, the FPI wizard automatically displays the

Network settings you need to access the RMI.

The network

settings are

also viewable from the

front panel

Reports >

Remote Management

Info

screen

. The screen

provides the information necessary to access the remote management interface.

The screen lists the IP address of the library. Use this IP address to access the remote management

interface using a web browser. When typing the IP addr

ess into a web browser, make sure to precede

it with http:// (for example,

http://123.123.123.123

Applying a License Key

A license key

can be purchased and

applied to the library to increase the number of availab

slots

from 24 to 40

. The license key is applied during the initial configuration of the library or at any time in

the future.

An instruction sheet that describes how to use the license key is provided in the accessory kit.

Contact Technical Support for more information on obtaining a license key. For contact information,

see

Getting

Information

Help

Note

The license key

is made up of to 5 printable

characters. The licens

e key

case

sensitive.

The

license

key is verified when it is applied to the library.

It cannot be transferred to another library.

The license key can be entered when running the Setup Wizard.

After the initial se

tup of your library

you can later

acces

s the Activate License configuration screens directly:

Stor

ageLibrary Installation and User Guide

From the

RMI

, select

Setup >

License

Key

From the

FPI

, select

Setup

Activate License

The library reboots after three failed activation attempts.

Configuring

I/E

Slot

I/E

slot

s are used to import and

export tape cartridges into and out of the library without disrupting

normal library operations.

The

slot

version of the

StorageLibrary

can be configured to have 0 or 3

I/E

slot

s, and the

slot

version can be configured to have 0, 3

or 8

I/E

slot

A library configured with 3

I/E

slot

s will have the

I/E

slot

s located in the

front of

the

lower left magazine.

In a library configured with 8

I/E

slot

s, the

entire upper left magazine will be used as an

I/E

station.

I/E slots are shared by all partitions within a library.

Before you change the

number of

I/E

slot

s, it is recommended that

you r

emove

any cartridges

from

the

slots that will become

the new

I/E

slot

s. If the new

I/E

setting specifies 3

I/E

slot

the number of

slot

s in the partition owning the lower left magazine will be decreased

by 3

If the new

I/E

setting

specifies 8

I/E

slot

the partition owning the upper left magazine will lose all 8

slot

in this magazine.

Any cartridges left in the new

I/E

slot

s will become unassigned.

When changing

the number of

I/E

slot

from 3 to 0 or 8, the 3 front

slot

s in the lower left magazine will

automatically be assigned to the same partition as the rest of the

slot

in this magazine.

When changing

the number of

I/E

slot

from 8 to 0 or

, the entire upper left magazine will

automatically

assigned to one of the existing

partition

, as determine

d by the original partition

configuration

When the

I/E

setup is changed

it is

highly

recommended that the partition setup also be

redone.

To identify how the

I/E

magazine is configured, view the

Partitions

report available from the

Reports

menu.

The

I/E

slot

s are configured

while running

the Setup Wizard.

After the initial se

tup of your library

you

can later

access the

I/E

Station configuration screens directly:

From the

RMI

, select

Setup >

Slot

From the

FPI

, select

Setup >

Slot

Configuring Cleaning

The Setup Wizard Cleaning Slot Configuration screen prompts you to enter the number of cleaning

slot

s (if any) you want to designate for your library. You can also access the Cleaning Slot

Configuration screens directly

from

the front panel and remote

management interface.

The Cleaning Slot configuration screen provides information on configuring dedicated cleaning

slot

which are used to store cleaning cartridges that the library uses to clean tape drives. These dedicated

cleaning

slot

s are not visible to the host application.

Configuring one or more dedicated cleaning

slot

s is required to enable the library's cleaning feature.

The libra

ry supports 0

3 cleaning

slot

These are located in the three innermos

slot

(innermost

column)

of the lower right

magazine.

If the library has been previously configured, the number of cleaning

slot

s that

are

currently

nfigured appear

on the screen.

Cleaning slots are shared by all partitions within a library. Each

partition can use a cleaning slot to manually clea

n its tape drive(s).

Caution

Configuring I/E slots with car

tridges already loaded compromises data security.

First remove cartridges from the I/E slots and then configure the I/E slots.

Configuring the Library

Caution

Make sure the

library

has

empty

slots available

in the cleaning slot magazine

before you

add more cleaning slots.

These are located in the three innermost

slots (innermost column) of the lower right magazine.

When

the numb

er of cleaning slots is

increased, the added slots are taken from the partition owning

the lower right magazine. The number of available slots in the affected partition is decreased

the

same number

When the number of cleaning slots is decreased, the re

leased slots are added to the partition owning

the lower right magazine. Make sure to remove the cleaning cartridges from the library before you

reduce the number of cleaning slots.

The

cleaning slots are configured

with the Setup

Wizard.

After the initial

setup of your library you can

later

access the cleaning slot configuration screens directly:

From the

RMI

, select

Setup >

Slots

From the

FPI

, select

Setup >

Slot

Configuring Partitions

Partitions are virtual sections within a library that present the app

earance of multiple, separate

libraries for purposes of file management, access by multiple

users

, or dedication to one or more host

applications. By default, the library has

one partition, which includes

all of the library s resources.

Administrator can c

reate and delete all partitions.

The partitions are generated manually one at a

time. You can create partitions on either the front panel or the remote management interface.

Operator has access to all partitions but cannot create or delete partitions.

At m

inimum, a partition consists of one tape drive and one magazine. The tape drive or slot cannot be

shared with another partition (an exception to the sharing restrictions are cleaning tapes

and the

I/E

tation slots

, which

are

shared among all partitions).

You can later change your partition setup either from the front panel interface or the remote

management interface.

Creating Partitions

Use the front panel or remote management interface to create partitions. The maximum number of

partitions that can be c

reated depends on how many drives are installed (up to 4). The

Administrator

must define at least one partition.

To define P

artition 1, the user will

asked to select the drive(s)

that shall be

associated with the

partition.

The user will also be asked t

select which available magazines to include

in the partition

. Depending

on the selections for

I/E

and cleaning slots, the number of slots for some magazines may be affected.

The wizard displays the number of slots associated with each magazine based on

the input for

I/E

and cleaning so that

it is visible to the operator.

For each partition

, the

user

asked

to verify, or change, the SCSI ID and Control Path,

to specify

whether he wants Autoclean enabled or disabled

and

to specify

the Barcode Reporting

mode (6

character

or 13 character

If there is at least one unassigned drive and one unassigned magazine, the wizard ask

if the

user

wants to configure another partition. If yes, then repeat the steps for partition setup. If no

, the user

gets a warnin

g that there are unass

igned resources in the library.

The

partitions are configured

with the Setup

Wizard.

If you later want to change your partition

configuration, you can either re

run the Setup Wizard or

access the partition configuration screens

direct

ly:

From the

RMI

, select

Setup > Partition

/Drive

Stor

ageLibrary Installation and User Guide

From the

FPI

, select

Setup > Partition

Reconfigure

Partition

You may later need to reconfigure your partition setup if

the number of cleaning slots or I/E slot

configuration are changed

, or if you need to

split the library into more or fewer partitions

Note

Exporting all cartridges assigned to the partition

that

are to be reconfigured

recommended

It is not possible to edit your partition setup.

If you choose to reconfigure

your partition setup fr

om the

front panel interface, the old setup will be deleted.

If you choose to reconfigure your partition setup from the remote management interface

and your

current partition configuration has used all available resources

, you will need to remove at least

one

partition. The resources from the deleted partition(s) can then be allocated to the remaining

partition(s).

e appropriate screens to reconfigure

your partition setup are:

From the

RMI

, select

Setup > Partition

/Drive

Use the next button in the setup to move to the last partition. Use the remove partition button to

remove the partition. Remove as many partitions you want to, and then allocate the

drives/magazines from the deleted partitions to

the remaining or new partitions

From the

FPI

, select

tup > Partition

Changing Partition Modes

The library ha

s two partition modes, Online and

Offline.

Note

When changing the partition mode from online to offline, all host application

commands are completed if they are in progress when the mode is changed

Online

the normal operating condition for the partition

. In this mode, the robotics is

enabled and

all host app

lication commands are processed.

Offline

the partition does not process any host application commands. If a partition is taken

offline, t

he physical library and other partiti

ons are not affected.

The library is automatically taken offline when the unit is busy executing internal time consuming

tasks.

In addition the user can manually take the

physical library or any of its partitions online

or offline. You

can take a partition offline rather than the entire library so as to minimize disruption of library

operations. You

may

manually change the partition mode to online or offline from the front panel or

the remote management interface.

Detail

s on changing partition mode include:

The d

efault partition mode is online

The partition mode must be set to off

line if you want to

restrict host ac

cess to the specified

partition

When you are changing partition mode, be aware of the following informati

on:

The Online/Offline

buttons toggles between states

It is only possible to set a partition o

ffline

when the partition is not in use

Set the button to read Online to take either the physical library or a partition, depending on the

current view, to an online state, which is the normal operating condition

. In this mode, the robotics

enabled and

all host commands are processed

Configuring the Library

Set the button to read Offline to take either the physical library or a partition, depending on the

current view, to an offlin

e state. If only the physical library is taken offline, the library s partitions

will not process robotics commands, even though they are online. If only a partition is taken

offline, neither the physical library nor th

e other partitions are affected

The

paths to open the appropriate screens are:

From the

RMI

, select

Operations > Partition Mode

From the

FPI

, select

Operations > Change P

artition Mode

Setting Drive ID

A SCSI ID is a value between 0

15. Each device on a SCSI bus (including the HBA) needs to h

ave a

unique ID. Changing the SCSI ID is necessary when there is a duplicate ID on a single bus. Typically,

the HBA SCSI ID is set to 7. For example, if two tape drives are connected together on the same bus,

each tape drive must have different SCSI IDs an

d they must be different from the HBA SCSI ID.

The library assigns default SCSI IDs to SCSI tape drives. The SCSI ID

for drives is based on the bay

position in the library, and not the drive itself. This means that if a drive is replac

ed, or moved to a

dif

ferent bay

, the drive will take on the SCSI ID of the

bay

that it is installed in. The Set Drive ID

feature allows the operator to change the SCSI ID for any drive position. The default SCSI ID for the

drive

bay

s is

defined

as follows:

Drive Bay

= 1 (bottom

)

Drive Bay

= 2

Drive Bay

= 3

Drive Bay

= 4 (top)

The drive SCSI ID is configured

with

the Setup Wizard. After the initial setup of your library you can

later access the SCSI ID configuration screens directly:

From the

RMI

, select

Setup >

Partition/drive

From

the

FPI

, select

Setup >

Partitions

If your library includes fiber c

hannel tape drives the Setup Drive ID screen shows the

world wide

node

name

and port name of the

fiber ch

annel drive.

These are not configurable.

The world wide node name and port name

or drives is based on the bay

position in the library, and

not the drive itself. This means that if a drive is replaced, or moved to a different

bay

, the drive will

take on the node name and port name of the

bay

that it is installed in.

The node names and

port names are unique for each library and are assigned to the library during

manufacturing.

Modifying the Control Path

The control path tape drive is used to connect a partition to a host application.

For normal operation

nly one tape drive

should

be sel

ected as the control path

for each partition

at one time. By default,

the lowest tape drive assigned to a partition is designated the control path. In the event that the

control path connection to the host application fails, you can manually select a new c

ontrol path for

the partition.

Note

You may need to modify settings in your host application as a result of modifying

the control path. For details, refer to your host application documentation.

Stor

ageLibrary Installation and User Guide

The control path is configured

with

the Setup Wizard. A

fter the initial setup of your library you can later

access the control path configuration screens directly:

From the

RMI

, select

Setup >

Partition/Drive

From the

FPI

, select

Setup >

Partitions

Configuring Autoclean

The library supports automatic cleaning

of the drives

After a successful move medium command, but

before responding with status to the host, the system requests status from the drive to determine if the

drive requires cleaning. If Autoclean is enabled and a usable cleaning tape of the correct

media type

is available, a cleaning operation will be initiated. The library selects a cleaning tape, mounts it into

the drive and waits for the drive to complete the cleaning operation. The drive automatically unloads

the cleaning tape, the library return

s the cleaning tape to its original location, and then returns the

completion status to the host.

The Autoclean is configured

with the Setup

Wizard.

After the initial setup of your library you can

later

access the Autoclean configuration screens directly:

From the

RMI

, select

Setup >

Partition/Drive

From the

FPI

, select

Setup >

Setup Partitions & Drives

The legal values are enable and disable.

Configuring FPI Password

There are two

user

access levels in the library: Operator and

Administrator

. The FPI has t

wo levels of

password corresponding to the two access levels.

The Operator has access to all of the features

the Reports and Operations submenus. These

features allow the Operator to check statistics and issue basic tape management functions. The

Operat

or does not have access to any features that change settings in the library or run diagnostics.

The

Administrator

has

access to all features.

If a password is enabled, it is enabled for both the Operator and the

Administrator

. If the password is

disabled,

it is disabled for both the Operator and the

Administrator

. Enabling the password prompts

the operator to set passwords for both the Operator and Administrator

. The default for the library is

password disabled.

The FPI Operator and

Administrator

passwords

are configured from the FPI or RMI.

The FPI password is limited to a maximum of 4 numeric

characters

because of limitations on entering

text through the FPI. The password text is

asked when being entered through the FPI.

If the FPI passwords are enabled

, the FPI interface requires that the Administrator password is

entered before it allows access to the Change Passwords dialog.

Caution

If you set a password, make sure you do not forget it. If you do, it can only be

reset

with assistance from

Tandberg

technical support. For contact information,

refer to

Getting

Information

Help

The FPI password is configured

with

the Setup Wizard.

After the initial setup of your library

you can

later

access the FPI Password configuration screens directly:

From the

RMI

, select

Setup >

Library

From the

FPI

, select

Setup >

Library

Configuring the Library

Configuring RMI Password

Logging in to the RMI, there is always a level of security. It is not possible to acce

ss the library

remotel

y without entering a password.

Use the default administrator account if you want to log in as

administrator and the default operator account if you want to log in as operator. The default

administrator

user

name is Administrator

and

the default

password

field

is blank

. The default

operator user

name i

s Operator and t

default

password

field

blank

The remote Administrator

has

access to all features in the library, and the remote Operator

has

access to the same features as the l

ocal Operator. The remote Administrator is the only one to set the

remote passwords for both t

he Administrator and Operator.

All remote Operators log in using the

sam

e password.

All remote Administrators log in using the same password

Note that when setti

ng the remote password, the password is transmitted in plain text over the

network. On subsequent use however, password encryption is used.

The path to open the appropriate screen is:

From the

RMI

, select

Setup > Remote Password

Configuring Menu Timeout

e Menu Timeout feature allows you to configure the timeout

delay on the front panel and remote

management interface

. If there has b

een no activity on the front panel interface or

remote

management interface for a certain time, the FPI and RMI screens retur

n to the home screens. The

menu timeout is

user settable from

1 to 9 minutes. The default

value is

1 minute

The menu timeout is configured

with the Setup

Wizard.

After the initial se

tup of your library you can

later

access the Menu Timeout configuration s

creens directly:

From the

RMI

, select

Setup >

Library

From the

FPI

, select

Setup >

Library

Setting Date and Time

The library is equipped with a battery

backed up

real time clock. The time is set up in the factory but

needs to be set up to the local time by

the

user

. At a minimum, it is recommended that the library s

date and time be set during initial configuration. The settings are used to log the date and time events

took place

The library date and time settings can be modified any time.

The time is set

to a 24 hour clock. For example, four o clock in the afternoon is entered as 16:00.

The Date & Time is configured

with the Setup

Wizard.

After the initial se

tup of your library you can

later

access the Date & Time configuration screens directly:

From the

, select

Setup >

Library

From the

FPI

, select

Setup >

Library

Configuring Barcode Scan

This feature allows the operator to enable or disable

the barcode scanner from the front panel

interface or the remote management interface

. The default for the librar

y is barcode scanner enabled.

If disabled, the library is forced to initialize slots by touch.

Stor

ageLibrary Installation and User Guide

The Barcode Scan is configured

with the Setup

Wizard.

After the initial se

tup of your library you can

later

access the Barcode Scan configuration screens direct

ly:

From the

RMI

, select

Setup >

Library

From the

FPI

, select

Setup >

Library

Configuring Audible Alarm

The library is equipped with an audible alarm that is activated at certain error conditions. The alarm

can be enabled/disabled from the

front panel inte

rface or the remote management interface

. The

default for the library is audible alarm disabled.

The Audible Alarm is configured

with the Setup

Wizard.

After the initial se

tup of your library you can

later

access the Audible Alarm configuration screens dir

ectly:

From the

RMI

, select

Setup >

Library

From the

FPI

, select

Setup >

Library

Configuring SNMP

The library supports system monitoring via SNMP and SNMP Notifications. To enable SNMP the

remote management interface must be running. To enable SNMP notific

ations you need to register

the IP address of the notification recipient (host).

The library ignores all SNMP SET operations, so external management applications cannot register

themselves to receive SNMP traps from the library. The

SNMP notification scree

lets you manually

external application.

SNMP notification

can only be set

the

Administrator

from the remote management interface.

The screen lists existing IP address.

The Port number is fixed to 162 UDP.

The

user needs to register the

IP address of the notification recipient in the empty IP address field

displayed on the screen.

If you want to disable SNMP notifications enter 0.0.0.0 in the IP address field.

Note that

this

disables

notification only. The library will continue to process

SNMP Get requests

as long as the RMI is

enabled.

Note

You need to install the appropriate MIB for your FW version on the host on which

the SNMP manager is running.

The path to open the appropriate screen is:

From the

RMI

, select

Setup > No

tification

Configuring E

mail Notification

The library can be configured to automatically send e

mail notifications to a specified e

mail address

whenever an issue of a particular severity level occurs with one of its components.

The information in the e

mail notific

ation provides a

RAS ticket

, a short problem description and a

possible cause which may be of help to you or a customer service engineer.

Before you can configure e

-mail notifications, you must configure the library s e-

mail account so that

the library can

send notifications to the designated recipient.

There are three filter levels of e

mail notifications:

Configuring the Library

Low

An error has occurred in the library, but the library is not in danger of failing. E

mail

accounts configured with a Low filter setting receive n

otification of all priority levels of RAS ti

ckets

that the library produces

Medium

The library is not in immediate danger of failing, but current problems could lead to a

failure in the future. E

mail accounts configured with a Medium filter setting rec

eive notification of

all Priority 1 and Priority 2 RAS ti

ckets that the library produces

High

The library has failed or is in immediate danger of failing. A resolution must be found

immediately. E

mail accounts configured with a High filter setting only

receive notification of

Priority 1 RAS ti

ckets that the library produces

E-

mail

notification can only be configured from the RMI.

You need to complete the following steps to configure e

mail Event Notification:

Enable or disable

the e

mail notification f

eature

Enter the receiving e

mail address to be used for event notification. This will be used in the "To:"

field of e

mail sent by the library

Enter the IP address of the SMTP server the library should use. This should be an SMTP server

that will handle

or relay e

mail destined for the domain specified in the event notification email

address. This can be found by looking up the MX record o

f the domain in question in DNS

Set severity level. Event notification e

mail will not be generated for errors of

severity below the

one chosen

The screen also provides a way to verify that the chosen settings are valid by generating a test

notification.

The path to open the appropriate screen is:

From the

RMI

, select

Setup > Notification

StorageLibrary Installation and User Guide

7 Running the Library

This chapter explains how to access and operate your library. Most of the library functions described

here can be found under the Operations menu.

Logging In

To access the remote management interface,

Operator

and

Administrator

mus

t log in to the library to

perform library functions or view library operations.

If you are logging in to the library for the first time using the default

Administrator

account

(

Administrator

leave

the password

field blank

. After you log on, it is recommended that you change

the default

Administrator

password.

The password protection on the front panel interface is disabled when you power ON the library for

the first time. This means that anyone has full access to the library, and can do anything without

being

asked for a password. As long as there is no FPI password enabled, regardless of how many times

the system is restarted, the library will have th

is free access .

Once the FPI password is enabled, the user will need t

o enter an Operator password or

Administrator password. Access to the library is now limited at two levels. When a user tries to access

the library now, an Enter Password prompt appears on the screen.

Logging Out

both

the

front panel interface and the

remo

te management interface

there is a l

og out functionality.

Log out when you have finished accessing the library. Logging out secures the library from being

accessed by unauthorized

users

From the remote management interface select the LOGOUT button at the top of the screen to log

out,

or s

elect X in the top right corner of

the screen to close the browser window

and

log the

Operator

and

Administrator

out.

From the front panel interface select Logout from the Operations menu to log out from the library.

Importing

Cartridges

In the

torageLibrary

there are two methods to import cartridges: via the

I/E

slot or via bulk loading of

magazines.

Running the Library

Importing Cartridges

via

I/E

Slot

Note

You can import cartridges using the library interface or the host

server software

application

. The instru

ctions included here focus on the library interface method

for importing cartridges. Refer to your host application documentation if you wish

to use the host to import cartridges.

Insert cartridges into the

I/E station

using

the

Open

I/E

Slot

command on

the front panel menu.

Once the library has performed an inventory of the

I/E

slots, the user is prompted to assign the

inserted cartridges to a partition. The assignment can be done directly or postponed to later.

Do n

ot insert cartridges into the

I/E

sta

tion during the library power cycle.

Note

There is no hard stop on the import sl

ot.

Stop pulling the magazine at the stop

line

indicated on

the

mail slot

label on the top of the magazine. S

ee Magazine

Handling

Assign the cartridges to a partition via

the Assign

Cartridge

command.

After cartridges are loaded into the

I/E

station,

the

I/E

station magazine is closed

and a

inventory

of the

I/E

station is performed,

a prompt appears on the display asking if you want to assign the

cartridges to a partitio

n. To begin using cartridges for data storage, cartridges must be assigned to

a partition. After having selected which partition to assign the unassigned

I/E

cartridges to, the

cartridges are ready for use.

If you select the wrong partition, open the

I/E

agazine, m

ove the cartridge to a different I/E slot

and close the I/E magazine. The library rescans the I/E slots and the

Assign

Cartridge

screen

appears again.

Use the Import

Cartridge

command to physically move the cartridge from the

I/E

slot to

a free

torage slot

in the partition where it is assigned.

If the library contains multiple partitions, the import operation will not affect operations in other

partitions.

Comman

s received through the control path of the different partitions will be queued

and e

xecuted when the Import operation has completed.

You need to provide the following information in the

Operator

interface to import media:

Partition lists the partitions that y

ou are assigned access to view

Cartridges listed include the ca

rtridges that yo

u want to move

Note

Moving cartridges

may necessitate updating your host application. Refer to your

host application documentation.

The Open

I/E

can be accessed from the front panel interface only. The assign media and import

media can be accessed fr

om both the front panel interface and the remote management interface.

The paths to open the appropriate screens are:

From the

FPI

, select

Open IE

From the

FPI

select

Operations > Assign

Cartridge

From the

FPI

, select

Operations > Import

Cartridge

From t

RMI

, select

Operations > Assign

Cartridge

From the

RMI

, select

Operations > Import

Cartridge

StorageLibrary Installation and User Guide

Import Cartridges via Bulk Loading of Magazines

Another way to import cartridges

is through bulk loading. Eject the magazines and manually insert,

directly into

storage slots, as many cartridges as you plan to use.

Once the magazines are inserted

and the inventory completed, t

he library configuration can be viewed from the remote management

home screen or from the slots button on the front panel interface

home

screen.

Cartridges bulk loaded this way will automatically be assigned to the partition owning the magazine.

If the magazine contains c

leaning slots, cartridges i

stalled

in these slots

are assumed to be cleaning

tapes and are not accessible by the partiti

If the magazine contains

I/E

slots, cartridges inst

alled in these slots will be un

assigned

Use the

appropriate functions in the RMI or the FPI to assign these cartridges to a partition.

Caution

Cartridges must be placed in their appropriately conf

igured slot location. For

example, cleaning cartridges should not be placed in slots configured for storage.

After your library begins operating, use the Import Media screen to add cartridges without interrupting

library operations. Pla

ce cartridges in

an available

I/E

slot. The library s scanner automatically reads

the barcode on new cartridges.

Exporting

Cartridges

When you export cartridges from a library with logical libraries, cartridges

are exported to the library s

I/E

slots. You

can only export

cartridges if there are empty

I/E

slots

. The Export Cartridge

command

enables you to export one or more cartr

idges from a partition to the

I/E

slots.

To export cartridges you need to provide

information on which tape cartridges you want to export.

Note

Moving cartridges

may necessitate updating your host application. Refer to your

host application documentation.

The paths to open the appropriate screen are:

From the

RMI

, select

Operations > Export

From the

FPI

, select

Operations > Export

Cartridge

Loa

ding to Tape Drives

The Load Drive operation enables you to load cartridges from a storage slot to a tape drive, as long

as they are in the same partition. The library/partition is taken offline during the load operation.

The paths to open the appropriate

screens are:

From the

RMI

, select

Operations > Load

Drive

From the

FPI

, select

Operations > Load to Drive

Unloading from Tape Drives

The Unload Drive operation allows the

Administrator

to unload cartridges from a single tape drive to a

storage slot, as lon

g as they are in the same partition. The library/partition will be taken offline during

the unload operation.

Running the Library

When you are unloading tape drives, be aware that only tape drives with media loaded appear.

The paths to open the appropriate screens are:

From t

RMI

, select

Operations > Unload

Drive

From the

FPI

, select

Operations > Unload from Drive

Cleaning Tape Drives

Tape drives may require occasional cleaning. At least one cleaning slot must be configured to enable

automatic of tape drives. Manual cleaning

can be performed even if no cleaning slots are configured.

On a manual clean request the library will scan the cleaning slots, if any, and then the I/E slots for a

cleaning cartridge.

If you want to use host

based cleaning, configure zero cleaning slots

on the library and set up your

host application to manage the cleaning process.

For more information on configuring cleaning slots, refer to

Configuring

Cleaning

Cleaning cartri

dges remove accumulated residue from the tape drive and the read/write head.

Importing Cleaning Media

The Import Media command previously described is used also to import cleaning media. To import

cleaning media, you should open the I/E station and insert

one or more cleaning tapes. Once the I/E

station is closed and the inventory has completed, the cartridges must be assign to the Cleaning or

System partition. If cleaning slots are configured, you may Import the cartridges to the cleaning slots.

Each clea

ning cartridge, when imported, is moved to the first free cleaning slot.

If no cleaning slots are configured, the assigned cleaning cartridges will remain in the I/E station.

Cleaning Media Handling

When a cleaning cartridge is imported into a cleaning sl

ot, the cleaning count for that cartridge is set

to zero. Every time the cartridge is used for drive cleaning, the cleaning count is incremented.

The tape drive will detect when a cleaning cartridge has expired and report this back to the library.

The car

tridge is flagged as expired and not used any more. The

Administrator is prompted to export

the expired cartridge and import a new one.

If the drive detects that a cartridge used for cleaning is a data cartridge, this is also reported to the

library and as

for expired cartridges. The cartridge is flagged as a data cartridge and not used any

more. The Administrator is prompted to export the expired cartridge and import a new one.

Exporting Cleaning Media

The Export Media command previously described is used

you want to export a cleaning cartridge

from a cleaning slot to the

I/E

station.

Autoc

If Autoclean is enabled and at least one cleaning slot is configured

and stocked with a cleaning

cartridge

, the library will initiate cleaning when needed. For mo

re information on configuring cleaning

slots and enabling autoclean, refer to

Configuring

the

Library

An automated cleaning is performed if requested by the tape drive, when a cartridg

e is moved out of

the drive. The response to the Move command will be delayed until the cleaning operation has been

performed.

StorageLibrary Installation and User Guide

Manual Clean

The FPI and RMI provide menu and command selections to perform manual drive cleaning

operations. Manual drive cleani

ng operations allow the selection of a drive to be cleaned, regardless

of the drive requesting cleaning or not. The library will automatically scan through the cleaning slots, if

any, and select the most used cleaning cartridge. If there are no cleaning sl

ots or if there are no

cartridges in these slots, the library will scan the I/E station for a cleaning cartridge.

When the cleaning has completed, the cleaning tape is moved back to its source location.

The paths to open the appropriate screens are:

From t

he remote management interface, select

Operations > Clean Drive

From the front panel, select

Operations > Clean Drive

Taking the Library Online/Offline

Taking a library online makes it accessible to host applications via the Storage Area Network (SAN).

Tak

ing a library offline makes it inaccessible to host applications via the SAN.

Taking a Library Online

Using the library s front panel or the remote management interface, select

Operations >

Change

Partition Mode.

For each partition that you want to take o

nline, click

Online

Click

Apply

Taking a Library Offline

Using the library s front panel or the remote management interface, select

Operations > Change

Partition Mode

For each partition that you want to take offline, click

Offline

Click

Apply

Magazine

Handling

The operator is allowed to eject any or all of the magazines in the library through the FPI

This feature

is not implemented in the RMI because there is no means to reinsert the magazine remotely.

The paths to open the appropriate screens are:

om the

FPI

, select

Operations > Eject Magazine

As long as at least one magazine is present in the library, the library continues to operate normally.

Using the Mail Slot

There is no hard stop on the

import/export

slot.

When the system is configured for 3

I/E

slots follow this instruction:

Open the lower left magazine

until

the three first magazine slots are accessible.

Stop pulling the magazine at the stop line indicated on the mail slot label. By exceeding

the stop

line, the library cannot differ wheth

er the whole magazine has been exposed or only the three first

I/E slots

. Thus when you reinsert the magazine t

he library

will

need to take

inventory check on

all 12 slots instead of only the

I/E

slot

Running the Library

Removing the Magazine from the Unit

The following

illustration shows the correct way to remove the magazine from its bay.

Note

You cannot remove the magazine if the unit is password protected or locked by

host software through a Prevent Medium Removal SCSI command.

When ejecting the magazine it auto

matically pops out a few inches. With one hand, grip the handle on

the outer side of the magazine bezel and hold the other hand under the magazine. Pull the magazine

carefully out and keep it in level with the library. If the magazine is filled with cartri

dges

be aware of

the weight of the magazine. Keep one hand underneath the magazine to prevent the back of the

magazine to fall down when it leaves the magazine bay. See

Figure

Removing

the

Magazine

from

the

ibrary

Figure

Removing the Magazine from the L

ibrary

Inserting Cartridges into the Magazine

When inserting cartridges, the access door of the cartridge must face the magazine

slot opening.

Push the cartridge carefully into the magazine slot until it locks in place. The rear side of the cartridge

with the Write Protect switch and the barcode label must face out. Make sure the cartridges latch

properly.

Figure

Gently

ush the

artridge into the

agazine

lot

Removing Cartridges from the Magazine

Press the cartridge release tab towards the cartridge until the cartridge is released. The cartridge is

spring loaded, so it is important to prevent the c

artridge from popping all the way out.

StorageLibrary Installation and User Guide

Warning

If the cartridge falls down, it might be damaged and data could be lost.

Figure

Push

the Release Knob t

owards

he Cartridge

o Eject

he Cartridge

from t

he Slot

Inserting

a Magazine into the Unit

The right and left magazines are mirrored and can only be inserted into the correct left or right

magazine bay.

Enter the back of the magazine into the correct magazine bay. Make sure it is in level with the

library.

Slide the ma

gazine carefully in u

ntil the eject spring engages.

Push the magazine further in against the spring until the magazine is latched.

Figure

Push

Magazine

ntil

t Clicks into Place

Manual/Emergency Release of Magazines

In fail

ure situations (either in the library itself, a power loss, or situations where you need to manually

release the magazines), a manual/emergency release is available. To activate the emergency

magazine feature, you must use the magazine release tool that is

fastened to the rear of the library.

This tool must be inserted through the hole

at the bottom of each magazine. See

Figure

The

Release

Tool

Caution

Make sure to turn off th

e power before you use

the manual

emergency release

tool

Running the Library

Figure

The

Release Tool Inserted into the Correct Hole on the Left Lower Magazine

Standby Functionality

On the front panel a standby button is available.

To activate

Standby mode, press the button for a minimum of 2 seconds. The

StorageLibrary

will

enter a standby mode in a controlled manner. The following takes place before the

StorageLibrary

goes into standby mode:

Finish any

StorageLibrary

activity

The power to the

tape drives are switched off

The display is turned off

StorageLibrary

activity is allowed until the

standby button is pressed again

The green LED on the front will blink wi

th short blinks

long intervals

To leave the standby mode, press the standby

button for 2 second. The

StorageLibrary

will then

restart and perform a full i

nventory

StorageLibrary Installation and User Guide

8 Getting Status and Information

Operator

s and

Administrator

can view information about the library by accessing the items under the

ports menu. The Reports menu information is available from both the front panel interface and t

remote management interface. H

owever we recommend

using

the remote management interface to

view the reports due to the limited number of information available

on the small FPI screen. Also the

FPI reports show a subset of the RMI reports only.

The status listed in this chapter is the reports available from the remote management interface. For an

overview of the reports available from the front panel interface r

efer to the

front panel menu map in

figure 14 Front Panel Interface Menu Tree

Viewing Library Settings

The Library Settings report contains information on the following library settings:

Inquiry string

FPI

Password

Enabled or Disabled

Menu Timeout

fro

m 1 to 9

Barcode Scanner

Enabled or Disabled

Date and Time

Current date and time

Audible Alarm

enabled or disabled

Library Serial Number (Library SN)

Library Firmware Version (Library FW)

The path to open the report from the

RMI

Reports > Librar

Viewing Partitions/Drive Settings

The Library Partitions/Drive Settings report is a dynamic representation of the physical locations of

various library resources, including tape drives, slots, partitions, and modules.

The following drive information is

available from the Partitions/Drive report:

Drive Vendor Name <value>

Drive Product Name <value>

Getting Status and Information

SCSI ID <value as applicable>

Fibre Channel ID <value as applicable>

Fibre Topology <value as applicable>

Fibre Channel Speed <value as applicable>

Assigned P

artition <1, 2, 3, or 4>

Control Path <Enabled, Disabled>

Drive Serial Number (Drive SN): <value>

Drive Firmware Version (Drive FW): <value>

World Wide Name

World Wide Node Name

The following partition information is available from the Partitions/Drive rep

ort:

Partition Number

Control Path

<No or

Yes,

Drive ID>

tatus

Number of s

lots

Drive ID numbers for drives in the partition

Total number of cartridges

Barcode Mode <6 Character or 13 Character>

Autoclean <Enabled or Disabled>

The path to

open the report from the

RMI

Reports > Partitions/Drive Settings.

Viewing Network Settings

The Network Settings report provides information on the following library settings:

Network Settings

Address mode (static or dynamic), IP address, subnet mask, ga

teway, and

MAC address

Notification

SNMP server IP address, e

mail address, n

otification enabled or

disabled,

notification severity

The path to open the report from the

FPI

or from the

RMI

Reports > Network Settings.

Viewing Statistics

The Viewing Stati

stics report captures the statistics of the library.

Gets (Fetches)

Puts (Stows)

Power on Hours

Time since drive cleaning

The path to open the report from

FPI or RMI

Reports > Statistics

StorageLibrary Installation and User Guide

Viewing Log

The viewing log report provides information on librar

y events and errors.

The path to open the report from the

RMI

Reports > Log.

StorageLibrary Installation and User Guide

9 Adding, Removing and Replacing

This chapter describes how to add, remove, and replace hardware within your library. Adding,

removing, or replaci

ng library components require you to power off the entire library.

Power

Supply Unit

The switch on the rear of the library shuts down power

to the library

Removing and Replacing a Power

Supply

These instructions explain how to remove a power

supply

and re

place it with a new one.

You must power off the library before performing this procedure.

Required tools

: None

Access the back of the library, and locate the power supply

that you want to replace.

Turn off the power

of the library

using the sw

itch on the

rear.

Disconnect the power cord

Loosen the power

supply

thumbscrews. Lo

osen both screws simultaneously. See

Figure

Replacing

Power

Remove the power supply

by gripping the thu

mbscrews and pulling it toward you.

Insert the new power

supply

into the vacant power

supply

bay

When inserting the power

supply

, make sure that you insert it correctly

The power

supply

must be

level

to slide in smoothly.

Tighten the power

supply

thumbsc

rews to secure the power supply to the library module. Tighten

the two thumbscrews simultaneously.

Reconnect the power cord

Turn on the power switch on the

rear

end

of the library.

Adding, Removing and Replacing

Figure

Replacing a Power

Supply

Tape Drive

Unit

Note

To make sure you do not interrupting your host system we recommend that you

power off your library before you add, remove or replace a tape drive unit

Adding a

Tape Drive

You can add tape drives so that your library contains four half height d

rives, two full height drives or a

combination of these.

Note

full height drive

can

occupy the bottom two half height drive positions, the top

two half height drive positions, but not the middle two half height drive positions.

These instructions

explain how to add a

tape drive

to your library.

Required tools:

Screwdriver.

Turn off the power to the library using the switch on the rear.

Detach the cover plate f

the bay where the

tape drive

will be added. Use a screwdriver to loosen

the cover plate

screws and remove the plate

Save the cover plate. If you later decide to remove

the tape drive, you will need to reinstall the cover plate

Insert the

tape drive

into the drive

bay

. Using the guide rails on both the

tape drive

and in the

drive

bay

, slowl

y slide the

tape drive

into the

bay

. The

tape drive

must be

level

to slide in smoothly.

Tighten the thumbscrews to secure the

tape drive

to the module.

The thumbscrews must be aligned with the module s screw holes. If they are not aligned, the

tape

drive

ill not be inserted correctly. Tighten the thumbscrews simultaneously.

Connect the host interface cables to the

tape drive

If the

tape drive

is a SCSI drive, and the drive

is the last device on the bus, you must also connect the SCSI terminator.

Power on

the library

Run the setup wizard from the front panel interface or the remote management interface.

Update Drive firmware by following the instructions provided in

Updating

Firmware

. The libra

can use the d

rive immediately after the tape drive firmware is downloaded.

Note

If you do not have

a cover plate, order a replacement. It is important that all vacant

slots have a cover plate to keep unwanted materials out of the library.

StorageLibrary Installation and User Guide

Permanentl

y Removing a

Tape Drive

These instructions explain how to remove a

tape drive

that you do not intend to replace with another

one.

You

CANNOT

remove a

tape drive

while the library is powered on.

Required tools:

Screwdriver

Prepare host applications for

pe drive

removal.

Using the remote management interface

or the front panel interface

remove the drive from the

partition that uses the target tape drive.

If there is a cartridge in the target tape drive, use the remote management interface

or the front

anel interface

to eject it

Power off the library.

Disconnect the host interface cables from the

tape drive

that you want to remove.

From the back of the library, loosen the

tape drive

thumbscrews.

Remove the

tape drive

by gripping the thumbscrews and pull

ing the entire

drive unit

toward you.

Install a cover plat

e over the vacant

drive

bay

. Use a screwdriver to mount the plate.

If you do not have a cover plate, order a replacement. It is important that all vacant slots have a cover

plate to keep unwanted ma

terials out of the library.

Warning

Running the library without a cover plate can be dangerous.

Removing and Replacing a

Tape Drive

These instructions explain how to remove a

tape drive

and replace it with a new one.

Required tools:

None

Prepare hos

t applications for tape drive removal.

If there is a cartridge in the

rive, use the remote management interface to eject it.

Power off the library

Disconnect the host interface cables from the

tape drive

that you want to remove.

From the back of the libr

ary, loosen the

tape drive

thumbscrews.

Remove the tape drive by gripping the thumbscrews and pulling the entire tape drive toward you.

Add the new tape drive to the vacant slot. Using the guide rails on both the ta

pe drive and the

tape drive bay

, slowly s

ide the tape drive into the bay

. The tape drive must be level to slide in

smoothly.

8 Tighten the tape drive s thumbscrews to secure the tape drive to the module. Tighten

the

thumbscrews

simultaneously;

see

Figure

Adding,

emoving

Replacing

Tape

Drive

The thumbscrews must be aligned with the module s screw holes. If they are not aligned, the tape

drive was not inserted correctly

Connect the host interf

ace cables to the tape drive.

If the

tape drive

is a SCSI drive, and the drive

is the last device on the bus, you must also connect the SCSI terminator.

Power on the library.

If necessary, update

rive firmware by following the instructions provided in the

Updating

Firmware

. The library can use the tape drive immediately after the tape drive firmware is

downloaded

Adding, Removing and Replacing

Figure

Adding, R

emoving or Replacing a

Tape Drive

StorageLibrary Installation and User Guide

10 Updating Firmware

The Administrative User can update firmware on the

StorageLibrary

if required. The latest firmware

versions for the library can be found on

http://www.tandber

gdata.com

, Support, choose

StorageLibrary T40 under Tape Automation

and download the firmware file to your computer

You can also regularly monitor the website for firmware updates, but you need to make sure that the

firmware you download is compatible wi

th your library and tape drives.

There are two types of firmware that can be updated on the library: library firmware and tape drive

firmware. This chapter explains how to update both the library firmware and the tape drive firmware.

Updating Library Firmw

are

With the

Update Library Firmware

command, you can install new library firmware from the remote

management interface.

Caution

If you choose to update tape drive firmware during this

procedure, make sure that

cartridges

are not

loaded in any of the ta

pe drives. If cartridges

are

loaded

in tape

drives during the update process, the library loses knowledge of the cartridge

home cell in storage, resulting in library and host inventory issues.

Update the library application firmware using the following s

teps:

Download Library Firmware

Access

http://www.tandbergdata.com

Support, choose StorageLibrary T40 under Tape

Automation

and download the firmware file to your

computer

From the home page, navigate to your

product s firmware.

Verify with technical support or published

Release Notes

that you are selecting the corre

firmware version to download

Select the appropriate firmware version and download the files to your computer hard

drive.

Update Library Firmwa

Update the library application firmware using the

Library FW Upgrade

command on the

Tools

Maintenance

menu from

the remote management interface.

Browse to the firmware file that was downloaded in

Step 1 and apply the selection

Updating Firmware

Click on the Upgrade

button. The upgrade process has

now started

Caution

After the update process starts, you must wait until it completes. Do not attempt

to interrupt the process in any way. Loss of data or library operability could occur.

After uploading the file, the

remote management interface is

inoperable

. The progress of the FW

upgrade process is displayed on the front panel interface.

When the FW upgrade has completed, the library reboots.

The

library is now accessible on the

RMI.

Open the

Reports > L

ibrary Sett

ings

report to verify that the

library firmware was

updated

Updating Drive Firmware

You can update tape drive firmware using the TDKit software. The TDKit software can be downloade

from the

Tandberg

web site

w.tandbergdata.com

. The program is available for Windows XP,

Windows 2000/2003, and Windows NT.

You usually want to update firmware on all of the tape drives in the library at the same time to make

sure that all of the tape drives are at the same firmware

level. You do not want to use different levels

of tape drive firmware in the library.

It is important to make sure that the library is running the appropriate level of tape drive firmware,

compatible with the tape drive type. To determine the appropriate

tape drive firmware, refer to the

library s

Release Notes

or contact Technical Support.

After you have identified the need to update tape drive firmware on one or more tape drives, use the

following steps to load the firmware onto the tape drives.

Download

and install the TDKit software in

your computer

When started

the TDkit displays all detected SCSI devices.

Make sure the computer has detected the tape drive. (Look for Tape drives in the Device

Manager :

Right click "My Computer"

Manage

Device Manager ).

Most Windows operating systems require that all backup services started by the backup software

application

must

be stopped before the TDKit util

ity is started.

Make sure that no windows driver is loaded for the tape drive in question, as this

will block the

SCSI port for the flashing utility and TDKit will not see the drive (select and disable the tape drive

in the Device Manager:

My Computer

Manage

Device Manager

Download drive Firmware

Access the drive manufacturer s web site and down

load the firmware file to your computer.

From the home page, navigate to your product s firmware.

Verify from the published Release Notes or

Tandberg

Technical Support that you are

selecting the correct firmware version to download

Select the appropriate

firmware version and download the files to your computer s

hard drive. Download the fi

rmware anywhere in the computer

Update Library Firmware

Start the TDKit utility and follow

the instructions in the program

Verify Drive Firmware Update

Open the

Driv

e Info

report to verify that the tape drive firmware was updated.

The paths to open the appropriate screen are:

From the

RMI

, select

Tools > Drive Settings

StorageLibrary Installation and User Guide

From the

FPI

, select

Tools

rive Setting

StorageLibrary Installation and User Guide

11 Working With Cartridges and Barcodes

This chapter describes how to work with cartridges and barcodes. When working with cartridges,

there are certain considerations that should be taken into account. For example, all cartridges in the

library must have a barcode label. In additi

on, when loading your library, you should be aware of

whether or not your cartridges are write

protected.

This section discusses these types of items in general terms. For information on what type of tape

cartridges are supported for listed tape drive type

s, refer to Specifications

Every partition in the library must contain at least one cleaning cartridge.

Handling Cartridges Properly

To ensure the longest possible life for your cartridges, follow

these guidelines:

Select a visible location to post procedures that

describe proper media handling

Ensure that anyone who handles cartridges has been pro

perly trained on all procedures

Do not drop or strike cartridges. Excessive shock could damage the in

ternal contents of cartridges

or the casings themselves, re

ndering the cartridges unusable

Do not expose cartridges to direct sunlight or sources of heat, including por

table heaters and

heating ducts

Do not stack

cartridges more than five high

The opera

ting temperature range for LTO cartridges is 10º

35ºC. The storage temperature range

is 16º

32ºC in a dust

free environment with a relative humidity range b

etween 20%

80% (non

condensing)

If cartridges have been exposed to temperatures outside the ranges

specified above, stabilize the

cartridges at room temperature for the same amount of time they were exposed to extreme

temperatures

or 24 hours, whichever is less

Do not place cartridges near sources of electromagnetic energy or strong magnetic fields, su

ch as

computer monitors, electric motors, speakers, or x

ray equipment. Exposure to electromagnetic

energy or magnetic fields can destroy data and the embedded servo code written on the media by

the cartridge manufacturer, re

ndering the cartridges unusable

Place identification labels only in the des

ignated slots on the cartridges

If you ship cartridges, ship them in their original

packaging or something stronger

Do not insert dama

ged cartridges into tape drives

Working With Cartridges

and Barcodes

Do no

t touch the tape or tape leader

aution

Do not degauss cartridges that you intend to reuse.

Write

Protecting Cartridges

All cartridges have a write

protect (write

inhibit) switch to prevent accidental erasure or overwriting of

data.

Before loading a cartridge into the library, make sure

that the write

protect switch is positioned

correctly (either on or off).

The switch is located on the left side of the cartridge front. Slide the red or orange write

protect switch

to the right so that the padlock shows in the closed position.

Barcode Req

uirements

Cartridges must have an external barcode label that is machine and operator

readable. A barcode

must use only uppercase letters A to Z and/or numeric values 0

9. The library supports Code 39 (3 of

9) type barcodes.

For LTO media barcodes, the lib

rary supports six characters for the barcode plus a two

character

media type identifier.

Caution

You must use

StorageLibrary

specific barcode labels supported by

Tandberg

ensure reliable functionality of the barcode reader.

Installing Barcode Labels

Each cartridge in the library must have an external label that is operator and machine readable to

identify the barcode.

All barcode labels must be applied to the front of a cartridge. Peel off the label and place it on the

cartridge.

Verify that the labe

l is

positioned as illustr

ated in figure 13

. The cartridge cannot have any stickers or

labels attached to the top or bottom because if the labels come loose, they can get caught in the tape

drives or become unreadable by the scanner.

Caution

Do not plac

e a barcode label on top or bottom of a cartridge. Doing so can cause

inventory operations to fail.

StorageL

ibrary Installation and User Guide

12 Troubleshooting

The library includes advanced system monitoring and alerting mechanisms that inform you of library

status

and issues. It also notifies you of issues it detects and guides you through diagnosing and

correcting issues before problems interfere with backups.

This chapter describes commands that you can select from the

Tools

menu to monitor the library,

configure

and test tape drives, work with connectivity, e

mail current logs, and save and restore library

configurations.

About

RAS Tickets

The library uses advanced problem detection, reporting, and notification technology to alert customers

of problems as soon as

they occur. The library performs numerous self

-tests to monitor the library s

temperature, voltage and currents, and standard library operations. It performs these self

tests each

time the library is powered on, and during normal operation when the librar

y is idle.

If the self

test detects a problem, the library generates a service report, or RAS

ticket, which

identifies

which

component,

is likely causing the problem. The library s LEDs may also turn on or off and flash

to indicate an abnormal state. If th

e problem is not severe, the library continues to provide full

functionality to all unaffected partitions.

When possible, the library provides instructions for resolving problems. These instructions appear on

the library s front panel, and are also availab

le via the remote management interface. Access the

library s online Help system if you have questions about the instructions provided.

Viewing

RAS Tickets

From the

Tools

menu on both the front panel and the remote management interface, you can view

library

RAS tickets. RAS tickets are special service reports that summarize the current reliability,

availability, and serviceability of the library. RAS tickets provide detailed information about system

problems. From the remote management interface and the fron

t panel interface, this view lists all of

the library RAS tickets in the order in which they were created starting with the most recent. All RAS

tickets are considered unopened until a

user

clicks

. After you click

, the ticket is considered

opened.

so included on the RAS tickets log is an explanation of what error the library encountered.

The paths to open the appropriate screen

are:

From the

RMI

, select

Tools > Diagnostics > Capture Logs

From the

FPI

, select

Tools > Diagnostics > Capture Logs

Troubleshooting

Closi

ng RAS Tickets

After using the information in the RAS ticket to resolve your library issue, use the prompts on the

screen to close the RAS ticket.

Supported RAS Tickets

Table

Supported RAS Tickets

Parameters and Priority

RAS

Tic

ket

Display Message

Description

Suggested Action

01ZZ

Diagnostic number

ZZ failed.

The diagnostics number

ZZ failed.

Reboot the loader and retry the operation.

0200

Initialization of the

robotics failed.

The robotics failed to

complete the calibration

the inventory

sequence.

Reboot the loader and retry the operation.

Verify that the magazines are locked.

Turn off the loader and try to remove the

magazines by using the emergency eject

pin.

Contact your service representative.

1001

Failed moving the

botics.

The robotics was not

able to move.

Reboot the loader and retry the operation.

1101

1128

Failed to stow at

slot n

The robotics is not able

to stow the cartridge to

the magazine

Reboot the loader and retry the operation.

Remove the magazine if possi

ble. Remove

all cartridges.

Verify that the cartridge is not damaged.

Insert empty magazines.

Power cycle the loader.

Retry the operation.

Retry the operation with a new magazine.

1129

112C

Failed to stow at

drive n

Failed to insert cartridge

in drive

boot the loader and retry the operation.

If failure persists, insert the cartridge into a

magazine slot, remove the magazine and

verify that the cartridge is not damaged.

If failure persists, replace the drive CRU.

1201

1228

Failed to fetch at

slot n

e robotics is not able

to fetch the requested

cartridge from the

magazine

Reboot the loader and retry the operation.

Remove the magazine if possible. Remove

all cartridges.

Verify that the cartridge is not damaged.

Insert empty magazines.

Power cycle the l

oader.

Retry the operation.

Retry the operation with a new magazine

1229

122C

Failed to fetch at

drive n

Failed to fetch cartridge

in drive

Reboot the loader and retry the operation.

If failure persists, replace the drive CRU.

6003

Drive n Tape Alert

Hard Error

The operation has

stopped because an

error has occurred while

reading or writing data

which the drive cannot

correct.

Clean the drive.

Try another cartridge.

If failure persists, replace the tape drive.

StorageL

ibrary Installation and User Guide

RAS

Tic

ket

Display Message

Description

Suggested Action

6004

Drive n Tape Alert

4. Media

The ope

ration has

stopped because an

error has occurred while

reading or writing data.

Your data is at risk:

Copy any data you require from this tape.

Do not use this tape again.

Restart the operation with a different tape.

6005

Drive n Tape Alert

5. Read Failur

The tape is damaged or

the drive is faulty.

Clean the drive.

Try another cartridge.

If the problem persists, replace the tape

drive.

6006

Drive n Tape Alert

6. Write Failure

The tape is from a faulty

batch or the tape drive

is faulty.

Clean the drive.

se a good tape to test the drive.

If the problem persists, replace the tape

drive.

6007

Drive n Tape Alert

7. Media Life

The tape cartridge has

reached the end of its

calculated useful

Life.

Copy any data you need to another tape

Discard the old tape.

6008

Drive n Tape Alert

8. Not Data Grade

The tape cartridge is not

data-

grade. Any data

you back up to

the tape is at risk.

Replace the cartridge with a data

grade tape.

6009

Drive n Tape Alert

9. Write Protect

You are trying to write to

a write

protected

cartridge.

Remove the write

protection or use another

tape.

6012

Drive n Tape Alert

12.Unsupported

Format

You have tried to load a

cartridge of a type which

is not supported by this

drive.

Use another tape.

6020

Drive n Tape Alert

20. Clean Now

The tape

drive needs

cleaning.

If the operation has stopped, eject the tape

and clean the drive

If the operation has not stopped, wait for it

to finish and then

Clean

the drive.

Check the user manual for cleaning

instructions.

6022

Drive n Tape Alert

22. Expired

leaning Media

The last cleaning

cartridge used in the

tape drive has worn out.

Discard the worn out cleaning cartridge.

Wait for the current operation to finish.

Then use a new cleaning cartridge.

6030

Drive n Tape Alert

30. Hardware A

The tape drive has

hardware fault.

Eject the tape.

Reset the drive.

Restart the operation.

6031

Drive n Tape Alert

31. Hardware B

The tape drive has a

hardware fault.

Turn the tape drive off and then on again.

Restart the operation.

If the problem persists, call the tape

drive

supplier helpline.

6032

Drive n Tape Alert

32. Interface

The tape drive has a

problem with the host

Check the cables and cable connections.

Restart the operation.

Troubleshooting

RAS

Tic

ket

Display Message

Description

Suggested Action

interface.

6034

Drive n Tape Alert

34. Download Fail

The firmware download

has failed

because you

have tried to use the

incorrect firmware for

this tape drive.

Obtain the correct firmware and try again.

6036

Drive n Tape Alert

36. Drive

Temperature

Environmental

conditions inside the

tape drive are outside

the specified

temperature range

Verify that the drive CRU fan is running.

6039

Drive n Tape Alert

39. Diagnostics

Required

The tape drive may

have a fault.

Check for availability of diagnostic

information and run extended diagnostics if

applicable.

Check the tape drive users manual for

instructions on running extended

diagnostic tests and retrieving diagnostic

data

01ZZ

Diagnostic number

ZZ failed.

The diagnostics number

ZZ failed.

Reboot the loader and retry the operation.

0200

Initialization of the

robotics failed.

The robotics fail

ed to

complete the calibration

or the inventory

sequence.

Reboot the loader and retry the operation.

Verify that the magazines are locked.

Turn off the loader and try to remove the

magazines by using the emergency eject

pin.

Contact your service represent

ative.

1001

Failed moving the

robotics.

The robotics was not

able to move.

Reboot the loader and retry the operation.

1101

1128

Failed to stow at

slot n

The robotics is not able

to stow the cartridge to

the magazine

Reboot the loader and retry the operat

ion.

Remove the magazine if possible. Remove

all cartridges.

Verify that the cartridge is not damaged.

Insert empty magazines.

Power cycle the loader.

Retry the operation.

Retry the operation with a new magazine.

1129

112C

Failed to stow at

drive n

Faile

d to insert cartridge

in drive

Reboot the loader and retry the operation.

If failure persists, insert the cartridge into a

magazine slot, remove the magazine and

verify that the cartridge is not damaged.

If failure persists, replace the drive CRU.

Interpr

eting LEDs

LEDs provide a visual indication about the status of certain library components. LEDs can sometimes

communicate that a problem exists when the RAS ticket cannot. For example, an LED can indicate a

firmware problem that prohibits the library from

generating RAS tickets.

StorageL

ibrary Installation and User Guide

The following components of the library have LEDs

Library

Ethernet status LED

The Maintenance Menus

Table

Maintenance Menus

Item Name and Description

Item name

Description

Library FW upgrade

Upgrades

the library FW through RMI

Prepare to Ship

When selected, the robotics is positioned fo

r installing the

transport locking

screws.

The magazines are ejected to facilitate the installation.

The library cannot be safely shipped with cartridges in the magazin

es.

e Prepare to ship command must be run before the library is transported to

reinstall the transport l

ocking screws

and to remove all cartridges in the

library.

Reboot

Performs a hard reset of the library.

Restore default

Sets the library settings to

their factory default values.

Clear WEB password

Clears the WEB password (from FPI only)

The Diagnostics Menu

Table

Diagnostics Menu

Item Name and Description

Item name

Description

Capture logs

Displays a log that contains i

nformation about library and drive configuration,

event log and error log. This log can be saved to a file or sent via e

mail to

technical support.

System test

Runs a test of the library hardware.

Cycle test

Starts a test where cartridges are moved rando

mly between magazine slots

and between the drive and the magazines.

Verifying Hardware

The library uses one SCSI ID for each SCSI tape drive. Verify that the drive SCSI IDs are set to

unique SCSI IDs that are not used by any other SCSI device on the same

bus. Depending on

other devices attached to the same SCSI bus and their SCSI IDs, you may need to change the

SCSI ID of the tape drive(s) before you can use the library.

Verify that the system recognizes the tape drives during the boot process.

Verify that

the SCSI host adapter recognizes the tape drives during its initialization.

Verify that the status on the library s front panel interface is OK.

Verify that the power cable is inserted correctly.

Verify that the SCSI cables are properly connected at both

ends. Check that the cables are not

damaged, and verify the lengths of your SCSI cabling. The length of the internal SCSI cabling

inside the library is 30cm. This length must be included in any calculation of cable length.

Verify that the SCSI bus is prope

rly terminated. Only the devices physically at the beginning and

end of the cable must be terminated.

Troubleshooting

Software

hecking

Verify that the SCSI

controller can see all devices during boot sequence. If not, enter HBA

bios

and check that LUN

scanning is enable

Verify that operating system can see all SCSI devices, both robotics and tape

drives

Verify that drivers are loaded properly. Some applications use their own drivers so the device

should appear "unknown" in device manager. Normally drivers from hardw

are vendor should be

preferred.2

Verify that the Backup software detects loader and drives properly and does not report errors.

Run "Device Configuration Wizard" again if needed.

Verifying Recent Changes

If the library has been installed previously and o

perated correctly but is now incurring a problem, verify

any recent changes to the system to ensure that these changes are not causing the problem. Try the

following:

If the system configuration has changed: Remove the change to see if it affected the libr

ary.

If an operating system corrective patch has been installed: Remove it to see if it affected the

library.

If a SCSI device has been added: Check for SCSI ID conflicts.

If a SCSI device has been added: Check if the SCSI termination has been properly set

Troubleshooting

atrix

The table below describes different problem situations and suggested actions to try to resolve the

problem.

StorageL

ibrary Installation and User Guide

Table

Troubleshooting

Matrix

Power

with Solution

Problem

Solution

Power

Library does not po

wer on

Check the power cord connection.

Make sure the power switch on the rear panel is in the ON

position.

Make sure there is power to the outlet. Try another working

outlet.

Replace the power cord.

Make sure that the fuse located beside the power connect

on the rear panel is not blown. Replace fuse if blown (a spare

fuse is located behind the fuse door).

Verify that the power

supply unit

is properly inserted into the

bay.

Replace the power supply

unit

Contact your service representative.

The display i

s dead

Power cycle the library by turning off and on the main power

switch on the rear of the library.

Verify that the

fans start

at power on and then stops after a

few seconds.

Check the power cord connection.

Make sure the power switch on the rear panel

is in the ON

position.

Make sure there is power to the outlet. Try another working

outlet.

Replace the power cord.

Make sure that the fuse located beside the power connector

on the rear panel is not blown. Replace fuse if blown (a spare

fuse is located beh

ind the fuse door).

Verify that the power

supply unit

is properly inserted into the

bay.

Replace the power supply

unit

Contact your service representative.

The front panel does not

display information but the back

light on the front panel is on

Power cyc

le the library by turning off and on the main power

switch on the rear of the library.

Verify that the fans start at power on and then stop after a few

seconds.

Contact your service representative.

Troubleshooting

Table

Troubleshooting

Matrix

Cartridge Movement with Solution

Problem

Solution

Cartridge M

ovement

Library does not take

inventory

Make sure the transport screws are removed.

Make sure all magazines are in their locked position.

Write down any error information given on the FPI or

RMI

Contact your service representative.

Cartridge

stuck

in drive

Power cycle the library by turning off and on the main power

switch on the rear of the library. Allow both the library and the

drive to complete initialization, which in rare cases can ta

ke as

long as 10 minutes, and then retry unloading the tape from the

FPI or RMI.

Make sure that the backup software is not reserving the slot or

preventing the tape drive from ejecting the cartridge. The

backup software needs to cancel the reservation and

any hold it

has on the tape drive.

Temporarily disconnecting the library from the host server

system eliminates the host system and its software as a

problem source.

Remove

the tape drive unit

from the drive bay. Connect power

to the drive either by connec

ting it to the library s power supply

or to an external power supply. Try to eject the cartridge by

pushing the drive s eject button.

The drive

unit

can be

connected to the library s power supply by using the power

extension cable located behind the batter

y holder cover plate

on the rear of the library.

Follow the drive s emergency eject procedure to remove the

cartridge from the drive.

Replace the

tape drive unit

Contact your service representative.

Cartridge

stuck

in magazine

Eject the magazine using th

e front panel interface. Manually

remove the cartridge from the magazine slot.

Contact your service representative.

Cartridge

stuck

in robotics

Power cycle the library by turning off and on the main power

switch on the rear of the library.

Write down any

error information given on the FPI or RMI

Contact your service representative.

Failed to move cartridges

Write down any error information given on the FPI or RMI

Contact your service representative.

Failed to insert cartridge into

drive

Check failing m

edia for pin damage (buckling pin).

Hold the cartridge in your hand with the Write Protect Switch to your

left and orientation arrow pointing

away

from you. On the right side

all the way in front is a small door that can be opened by sliding a

door against

you. Inside the cartr

idge you should see a metal pin.

he pin shall be parallel with the cartridge front and is hold in place

by to metal grippers at each end (top and bottom of the cartridge).

The media should be attached to this pin, and you see only th

e top

and bottom part of the pin. If the pin is missing, loose or damaged

the tape will be damaged and rejected from the drive.

StorageL

ibrary Installation and User Guide

Table

Troubleshooting

Matrix

Media with Solution

Problem

Solution

Media

Media barcode labels

Make sure the barcode labels are applied in the correct

orientation on the cartridge. See

Labeling

Cartridges

for

the

Barcode

Reader

Make sure there

are

no wrinkles on the l

abel.

Make sure that

StorageLibrary

specific labels are used.

If all of the above are OK, replace the label with a new one.

If problem continues, contact your service representative.

Data cartridge incompatible with

drive

Make sure you are using a data cartridge that is compatible

with the drive. See the tape drive s reference manuals for

details.

The SW backup application detects if an incompatible data

cartridge is used, and communicates this to the

user

Remove the cartridge from the library.

Cannot wr

ite to or read from

tape

Make sure that the cartridge is write enabled (move the write

protect switch to the enabled position).

Make sure that the cartridge has not been written using an

incompatible format.

Make sure that the cartridge is an acceptable f

ormat for your

drive type.

See the tape drive s reference manuals for details.

Make sure that the cartridge has not been exposed to harsh

environmental or electrical conditions and is not physically

damaged in any way.

Many backup applications do not read

or write to cartridges

that were created using a different backup application. In this

case, you may have to perform an erase, format, or label

operation on the cartridge.

Make sure you understand any data protection or overwrite

protection schemes that yo

ur backup application may be

using, which could prevent you from writing to a given

cartridge.

Retry the operation with a different, known good tape.

Clean the tape drive. See

Cleaning

Tape

Drives

Table

Troubleshooting

Matrix

SCSI with Solution

Problem

Solution

SCSI problems

Changed SCSI ID, but the host

server system does not

recognize the new ID

Make sure that all SCSI devices on the same bus have unique

ID nu

mbers.

If the SCSI bus is narrow (50

pin) only SCSI IDs 0 through 7

are available.

Make sure that you reboot the library after changing the SCSI

ID.

Reboot the host server system.

The tape drive does not

respond on the SCSI bus to the

host

Verify that a S

CSI terminator is attached to both the last and

first SCSI device on the SCSI bus.

Verify that the SCSI cables are connected to the rear of the

library. See

Connecting

Library

Cables

(SCSI).

Troubleshooting

Problem

Solution

SCSI problems

Make sure that the correct host controller card is installed.

Verify that the SCSI cables are not damaged and that the total

SCSI cable length is not exceeding the maximum required

length.

Verify that the drive SCSI ID

are set to unique SCSI ID

s that

are

not used by any other SCSI device on the same bus.

Verify that the host application and the device drivers are

installed with the most resent patches to support the tape

drive

Issue a system reset from the front panel or remote

management

Make

sure

the

tape drive

is properly inserted into the bay.

Reboot the library by turning power off from the rear of the

library and then on.

Reboot the host system when the library has co

mpleted its

power on sequence.

Contact your service representative.

Tab

Troubleshooting

Matrix

Library Performance with Solution

Problem

Solution

Library Performance

The library is not efficiently

backing up data

Check the network bandwidth from the host system. If you are

backing up data over

a network, consider comparing to a

local

only backup.

Verify that the host application and the device drivers are

installed with the most resent patches to support the tape

drive and the library.

Connect the library to an LVD SCSI bus and make sure there

are no SE devices on the same bus, because this causes the

entire bus to negotiate down to SE speed.

Clean the tape drive. See

Cleaning

Tape

Drives

Try a new cartridge. A marginal cartridge c

an cause

performance problems due to bad spots on the tape requiring

retries.

Backing up compressed data lowers performance.

Check the size of the files. Small file size can impact

performance.

Table

Troubleshooting

Matrix

Cle

aning with Solution

Problem

Solution

Cleaning

Cannot load the cleaning

Cartridge

Make sure there is no cartridge present in the drive before you

load a cleaning cartridge.

Make

sure the cleaning cartridge is not expired.

Contact your service representati

ve.

StorageL

ibrary Installation and User Guide

Table

Troubleshooting

Matrix

Write or Read Issues with Solution

Problem

Solution

Write or R

ead

ssues

Contaminated head

Avoid contamination by ensuring that the library is installed in a

clean, contamination

free envir

onment. Cartridges should be

stored vertically in their plastic cases. Continue cleaning the tape

drive as needed.

If a cleaning cartridge is not successful in resolving the problem

after 3 or more attempts, the cleaning cartridge may be

contaminated and s

hould not be used in another drive.

Non

acclimated media

A cartridge should be acclimated for at least 24 hours before

being used, particularly if it has been stored at a substantially

different temperature or level of humidity than the library.

Cleaning

cartridge is

Incompatible

Make sure you are using an allowed cleaning cartridge

Expired cleaning cartridge

Verify the number of cleanings per cleaning tape for your media

type

Bad/defective/contaminated

media

If the write/read errors persist and the d

rive has been

cleaned, that cartridge should be suspected as being

defective, if it is no

t an invalid cleaning cartridge.

If this occurs, export the cartridge and load a known good

cartridge. In some cases, a cartridge can be worn out, have a

defective car

tridge memory, or have been forma

tted as a

Firmware Upgrade Tape.

Any cartridge that is suspected of being defective or

contaminated should NOT be reused in any drive.

Table

Troubleshooting

Matrix LED Error Messages with Solutio

Problem

Solution

LED E

rror

essages

Amber LED on

When the amber LED is on, the library has encountered an

electrical or mechanical failure. An error message shall be

displayed

on the front panel (and RMI). Refer to

Supported

RAS

Tickets

for details.

Table

Troubleshooting

Matrix

Errors Displayed on Front Panel with Solution

Problem

Solution

Errors Displayed on Front Panel

There is an error

information

the

D display

Write down the error information given on the FPI.

Power cycle the library by turning off and on the main power

switch on the rear of the library.

Contact your service representative.

There is an error

information

the RMI

Write down the error

information given on the RMI

Power cycle the library by turning off and on the main power

switch on the rear of the library.

Contact your service representative.

Troubleshooting

Table

Troubleshooting

Matrix

Remote Management with Solution

Problem

Solution

Remote Management

The unit does not respond on

the RMI

Verify that the Ethernet cable is connected to the correct hub

Verify the Ethernet settings via the front panel. See

Information

about

the

Operator

Interfaces

for details.

Reboot the library by issuing a system reset. Wait at least 30

seconds for the RMI to initialize.

Power cycle the library by turning off and on the main power

switch on

the rear of the library. Wait at least 30 seconds for

the RMI to initialize.

Contact your service representative.

Table

Troubleshooting

Matrix

Forgot Password with Solution

Problem

Solution

Forgot P

assword

Forgot password o

n RMI

The RMI password can be cleared from the front panel

interface.

Forgot password on FPI

Contact technical support. See

Getting

Information

Help

StorageLibrary Installation and User Guide

13 Shipping or Transporting StorageLibrary

Reinserting the Transport Lock

ing S

crews

If you need to move or ship the

StorageLibrary

you need to reinstall the transport locking screws to

protect the robotics. The screws fasten the robotics to the

chassis and hold the robotics in a locked

position. Use the instructions below to reinsert the transport

locking

screws.

Locate the

transport

locking screws. They are stored in the rear of the unit and they are marked

with red plastic tabs (four M3x6 mm s

crews).

From the

FPI

select

Menu > Tools > Prepare to ship

and follow the instructions displayed on the

FPI screen. The robotics will automatically be moved to the lower front position, and the

magazines will pop out.

Remove the magazines

Remove all cartr

idges from all the magazines

Turn off the power switch on the rear of the unit

Install the four

transport locking screws. The screws fasten the robotics to the front chassis. The

transport

locking screws are screwed into the robotics from the front of th

e library, two on each

side of the front bezel. See

Figure

Transport

Lock

ing

Screws

Marked

with

Red

Plastic

Tab

If installed, remove the

ck mount

ears.

If your library is a 24 slot version you need to remove the

two upper magazines by using the emergency eject tool. See

Manual/Emergency

Release

Magazines

Reinsert all magazines

If you need to ship the u

nit, use the original packaging.

Shipping or Transporting

StorageLibrary

Figure

Transport

Lock

ing Screws

Marked with Red Plastic Tab

Packing the

StorageLibrary

If you want to ship the unit you need to use the origin

al packaging in order to keep the warranty. The

packaging has been designed specifically for the

StorageLibrary

for safe transportation.

If you need to order new packaging contact Technical Support. For contact information, see

Getting

Information

Help

Figure

Library Partly Packed

StorageLibrary Installation and User Guide

14 Specifications

Tandberg StorageLibrary T40s

follow the specifications described i

n this chapter. The table below lists

the library components available.

Table

Library Specification Summary

T40

Library (4U control module)

Supported Cartridges

LTO

1 (read

only in LTO

3 drives

, not

supported by LTO

4 drives

)

2 (read/write in LTO

3 drives

, read

only in LTO

4 drives

)

LTO

-3

LTO

3 WORM

LTO

-4

LTO

4 WORM

Maximum Storage Slots Available

Supported Drive Types

(see chapter

Approved Drive Type

Maximum Drive Capacity

Library Robot Control

LUN

Connectivity

Native drive interface

Power

120W

Library Management

Remote management

interface

Front panel interface

SNMP protocol

Specifications

Library Dimensions

The table below lists the physical dimensio

ns of the library in inches (in).

Table

Library Dimensions

Dimensions

Width

445.0 mm +/

- 0.5 mm (17.52 +/- 0.02 )

Height

176.4 mm max (6.945 )

Rear depth

770.6 mm max (30.34 )

Front depth

31.0 mm max (1.22 )

The rear depth

is measured from the rear surface of

rack mount

bracket to the rearmost feature of the

library.

The front depth is measured from the rear surface of the

rack mount

bracket to the front most feature

of the library.

Library Component Weights

The table below

lists the weights of the library hardware components

Table

Library Component Weight

Components

Weight

Drive CRU

3600g

7.93 lbs

Drive CRU HH

1960

/ 4.32

lbs

Power CRU

875g

/ 1.93 lbs

Magazine without cartridges 8 slots

1600g

/ 3.53 lbs

Magazine without cartridges 12 slots

1890g

/ 4.17 lbs

Library with 1 FH drive

CRU

35kg

/ 77.2 lbs

Library with 2 FH drive

CRUs

38kg

/ 83.77 lbs

Library without drive

CRUs

, magazines

24.5kg

/ 54 lbs

Library without drive

CRUs

, magazin

es, power CRU

23.

55kg

/ 51.9 lbs

StorageLibrary Installation and User Guide

Power Requirements

Table

Power Requirements

Values

Input Voltage

100

240 VAC

Input Frequency

60 Hz

Inrush Current (Cold Start)

Less than 15 A, 115 VAC

Less than 30

A, 230 VAC

Power Consumption Average

70 W

Power Consumption Peak*

120 W*

* Maximum peak length, less than 10ms.

Climatic Specifications

Table

Temperature Range

Temperature

Operating

Range

+10

C to +35

Gradient

C/hour

Non

Operating

Range -

C to +60

Gradient

C/hour

Table

Humidity Range

Humidity

Operating

Range

20%Rh to 80%Rh

Gradient

10%Rh/hour

Non

Operating

Range

10%Rh to 90%Rh

Gradient

20%Rh /hour

Table

Altitude Range

Altitude

Operating

Range -

500 to 10000 ft

Non

Operating

Range -

500 to 40000 ft

StorageLibrary Installation and User Guide

15 Safety and Regulatory Information

Safety Approvals

This product complies with the following safety standards:

Europe

EN60950

1:2001

USA

UL60950

1:2003, First Edition

Canada

CSA C22.2 No. 60950

-1-

3 1st Edition April 1

, 2003

CB report

IEC 60950

1:2001

EMC Approvals

This product complies with the following EMC standards:

Europe

EN55022: 1998 +A1: 2000 +A2:2003, Class A

rning: This is a class A product. In a domestic environment this product may cause radio

interference in which case the

Operator

may be required to take adequate measures.

EN61000

-3-

2: 2000

EN61000

-3-

3: 1995 +A1:2001

EN55024:1998 +A1: 2001 +A2:2003

EN61000

-6-

2: 2001

USA

FCC part 15, Class A

Safety and Regulatory Information

Note

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful int

erference when the equipment is

operated in a commercial environment. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with

the instruction manual, may cause harmful interference to radio c

ommunications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case

the

Operator

will be required to correct the interference at his own expense.

Japan

VCCI, Class A

Translation:

This is a Class A product based on the standard of the Voluntary Control Council for Interference by

Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio

interference may occur, in which case, the

Operator

may be required to take corrective actions.

Canada

ICES

003

This Class A digital apparatus complies with the Canadian ICES

03.

Cet appareil numérique de la classe A (ou classe B, si ainsi indiqué sur l étiquette d enregistration) est

conforme á la norme NMB

003 du Canada.

Confo

rmity

eclarations

Europe

Marking by the CE symbol indicates compliance of this system to the applicable Country Directives of

the European Unio

n, including the EMC directive

(89/336/EEC) and the Low Voltage Directive

(73/23/EEC). A Declaration of Conformity in accordance with the applicable directives has been

issued for this product.

Australia/New Zealand

C-

Tick, Class A

Marking by the C

Tick symbol indicates compliance of this system to the Australian EMC standard

AS/NZS 3548: 1995: Information Technological Equipment . A Declaration of Conformity in

accordance with the applicable standard has been issued for this product.

StorageLibrary Installation and User Guide

16 Approved Drive Types

he following drive types are approved for use with the

StorageLibrary

IBM LTO

3 SCSI full

height

IBM LTO

3 Fibre Channel full

height

IBM LTO

4 SCSI full

height

IBM LTO

4 Fibre Channel full

height

Tandberg Data T40 Users Manual StorageLibrary User Guide Rev 3 Sost

T40 to the manual adf941fd-88f7-4c59-a859-935f9855e2f8

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