Technicolor Connected Home USA TC8717C Cable Modem User Manual USERS MANUAL
Technicolor Connected Home USA LLC Cable Modem USERS MANUAL
Contents
USERS MANUAL
CABLE
VOICE
DATA
VIDEO
MediaAccess TC8717C for Comcast
Wireless .11ac
Smart eMTA Cable Gateway
with DECT and Battery Backup
Features at a Glance
■DOCSIS® 3.0
■Backwards compatible with DOCSIS® 2.0 (and older)
■16 downstream and 4 upstream channels
■Full band capture
■4 GE LAN ports
■Dual band concurrent Wi-Fi interfaces:
IEEE802.11n2.4GHz (3x3)
IEEE802.11ac 5GHz (3x3)
■MoCA 2.0
■2 FXS ports for phone or fax
■Integrated DECT multiline base station (CAT-iq™2.o ready)
■Voice PacketCable™ 1.5 & 2.0 compliant
■Wideband audio: G.722
■2 USB 2.0 master ports for hard disk, printer, 3Gadapter, …
■Seamless media sharing (UPnP A/V™ and DLNA®)
■HNAP for home security services (optional)
■Future-proof full service platform supporting:
Qeo communication framework and apps
Dedicated applications core
■TR-069 remote management (optional)
■IPv4 & IPv6 enabled
■Designed according to the latest ECO standards
Latest High-Bandwidth Technology
The TC8717C is a DOCSIS3.0 wireless embedded Multimedia Terminal
Adapter (eMTA) smart gateway with best-in-class performance.
A dedicated applications processor and software execution environment
make it a powerful and reliable platform in the home, ready for demanding
services and applications.
The TC8717C has an extended life cycle thanks to its extensive remote
management capabilities, including the ability to smoothly upgrade itself
and add apps on the go.
Moreover, this new generation of smart high-speed data service solutions
supports up to 16 bonded downstream channels and four bonded upstream
channels for speeds of up to 640 Mbps downstream and 160 Mbps
upstream. The TC8717C also provides full connectivity to devices in the
home including set-top boxes via MoCA.
Next-Gen Wireless Technology
for Next-Gen Speeds
The TC8717C is one of the first dual band concurrent Wi-Fi ultra broadband
gateways to feature the next-generation IEEE802.11ac wireless standard for
the 5GHz band. With its optimized antenna configuration, this enhanced
wireless solution enables even higher throughput and better coverage
over the much less crowded 5GHz radio, for real-time content delivery.
Simultaneously, it guarantees uninterrupted transmission of data services
over IEEE802.11n using the 2.4GHz band.
AV
MediaAccess TC8717C for Comcast
Wireless .11ac
Smart eMTA Cable Gateway
with DECT and Battery Backup
IPv6 Enabled
With the approaching IPv4 address pool depletion, our products need to be
ready for IPv6. Technicolor is a frontrunner in the introduction of IPv6 on its
devices, with the TC8717C being enabled for multiple IPv6 field scenarios.
Internet Protocol version 6 is the next generation of Internet technologies
aiming to eectively support the ever-expanding Internet usage and
functionality, and also to address security concerns that exist in an IPv4
environment.
Technicolor aims to introduce IPv6 as smoothly as possible in customer
networks. By providing in-depth knowledge of the networking stack, we
guide our customers in their transition from IPv4 to IPv6.
Full Band Capture Solution
Thanks to its fully integrated 1 GHz wideband capture, the TC8717C
exceeds SCTE-40+ performance and eliminates all frequency limitations
of traditional wideband tuners. The TC8717C enables use of the full radio
frequency (RF) spectrum without the need for grouped channels. This
helps the operator migrate its entire DOCSIS 3.0 install base from one to 16
DOCSIS downstream channels without having to re-align all its broadband
channels to accommodate this new service.
Applications Core
As an easily updatable platform, the TC8717C is capable of providing
subscribers with advanced services and apps within the home. Its dedicated
applications processor and software service framework put services such as
the following at your fingertips:
■Home Security and Automation
■Troubleshooting and Diagnostics
■Customer Self Help
“I speak Qeo”
The TC8717C has been developed to run Qeo, Technicolor’s open, agile and
distributed communication framework that addresses the issue of disparate
ecosystems used for device interaction. With Qeo, you can seamlessly bridge
all your connected devices, applications and over-the-top cloud solutions,
regardless of brand or ecosystem. As a universal software language, it lets
you create totally new use cases for the connected life and the “Internet of
Things” (IoT).
Qeo also includes tools to monitor and manage all Qeo enabled devices,
helping you keep operational costs under control.
To learn more about Qeo, visit: www.i-speak-qeo.com
MoCA
The TC8717C also includes an integrated MoCA 2.0 interface which
enables the gateway to provide connectivity to set-top boxes and client
devices connected within the home.
Media Sharing
The TC8717C acts as a fully compliant DLNA 1.5 Digital Media Server
(DMS) and enables distribution of all content from any device to any device
in the home. You can stream music, data, pictures and video from your
gateway to devices connected to your wired or wireless home network.
In addition, the TC8717C supports hot plugging of USB hard disk drives,
allowing you to simply plug and play devices without the need to switch the
gateway o first.
Voice Performance
The TC8717C is PacketCable 2.0 compliant and is equipped with basic and
extended CLASS features such as caller id and call waiting.
DECT Integrated Base Station
Thanks to its integrated DECT base, new lines can be added by simply
pairing new cordless handsets, while legacy phone and fax equipment can
still be connected to the FXS port.
The TC8717C DECT base works seamlessly with the MediaConnect TH78,
Technicolor’s next-gen CAT-iq v2.0 certifiable DECT handset.
MediaAccess TC8717C for Comcast
Wireless .11ac
Smart eMTA Cable Gateway
with DECT and Battery Backup
ECO
Technicolor is committed to oer its customers sustainable products and
implements a set of ECO features to reach the best possible environmental
performance. In addition to carefully selected plastics and packaging to
minimize the ecological footprint, the TC8717C benefits from a unique
combination of hardware and software features that reduce power
consumption substantially.
Professional Services
To reinforce our extensive portfolio of digital home solutions, Technicolor has
a dedicated Professional Services team to make sure that every deployment
is a success, from initial provisioning and integration to operations, upgrades,
ongoing support and beyond.
Our wide array of services spans the entire customer project lifecycle,
encompassing:
■Expert consulting
■Seamless system integration
■Warranty on all our products
■Qualified technical support and maintenance
■Ecient repair, refurbishment and recycling
Advanced Security
The integrated firewall provides Stateful Packet Inspection (SPI), and an
integrated intrusion detection and Prevention System (IDS) engine monitors
a wide range of attack patterns, and logs potential security breaches to a
local cache or remote server.
To secure data exchange between the gateways and the cable operators’
servers, BPi+ communications privacy is used.
Easy to Use
Like all Technicolor modems and gateways, the TC8717C is an easy to use,
easy to install gateway.
For convenience of the end user, the easy-to-access LEDs provide a clear
indication of start-up sequence, operational status, and connectivity status.
Multiple integrated web pages also allow direct access to the status and
settings, including privacy and security information.
WPS
With Wi-Fi Protected Setup (WPS) users can easily connect with the
TC8717C wireless network by simply pushing a button or entering a PIN
code.
It allows home users to easily connect to a secure network without any
complex configuration and eliminates the need to remember or store their
security information in an unsafe way.
Technical Specifications
MediaAccess TC8717C for Comcast
Wireless .11ac
Smart eMTA Cable Gateway
with DECT and Battery Backup
Hardware Specifications
■Interfaces WAN 1 RF connector F-Type
■Interfaces LAN 4-port autosensing 10/100/1000 Base-T
auto-MDI/MDI-X Ethernet LAN switch
MoCA2.0 for LAN through WAN RF connector F-Type
Integrated DECT base station
2 FXS POTS ports
2 USB 2.0 master ports
IEEE802.11n 2.4GHz on-board
IEEE 802.11ac 5.0GHz on-board
■Interfaces other Powerbutton
WPSbutton
Resetbutton
■Dimensions 242 x 52 x 218mm (9.5 x 2.0 x 8.6in)
■Power supply 90 - 135VAC ~ 50 - 60Hz
Lifeline battery backup
■Operating temperature 0° - 50°C (32° - 122°F)
■Operating humidity 20% to 90% non-condensing
■Storage temperature -20° - 70°C (-4° - 158°F)
Cable Certifications
■Data DOCSIS®3.0
■Voice PacketCable™1.5 & 2.0 compliant
■CMTS interoperability Any qualified DOCSIS® CMTS
Receiver Specifications
■Downstream modulation
QAM 64/256
■Downstream frequency range
54 - 1002MHz
■Maximum downstream data range
620Mbps (theoretical)
(38.8Mbps x 16channels)
■Capture windows Full Band Capture: possibility to have any of the 16
downstream channels over the full DOCSIS®spectrum
■Number of downstream channels
Up to 16
■Input signal level range -15dBmV / + 15dBmV
■Input impedance 75Ohm
Transmitter Specifications
■Upstream modulation QPSK and 8, 16, 32, 64 and 128 QAM
■Upstream frequency range
5 - 42MHz
■Maximum upstream data range
108Mbps (theoretical)
(27Mbps x 4 channels)
■Number of upstream channels
Up to 4
■Channel bandwidth 200, 400 and 800kHz, 1.6, 3.2 and 6.4MHz
■Output impedance 75Ohm
Wireless Specifications
■Full dual band concurrent Wi-Fi access points, Wi-Fi certified®
2.4GHz(3x3) IEEE802.11n AP
with implicit transmit beamforming
5.0GHz(3x3) IEEE802.11ac AP
with IEEE802.11ac compliant transmit
beamforming
■Wi-Fi power High Power: up to 200mW EIRP
■Wi-Fi Protected Setup (WPS™)
■Wi-Fi security levels WPA2™-Personal / WPA™-Personal
IEEE802.1x port-based authentication
with RADIUS client
WEP™
■Up to 8 BSSIDs (virtual AP)
■RX/TX switched diversity
■3x3 MIMO 2.4GHz Wi-Fi features
SGi
STBC
20/40MHz coexistence
■3x3 MIMO 5GHz Wi-Fi features
SGi
STBC
20/40/80MHz mode
■Dynamic rates switching for optimal wireless rates
■Manual/auto radio channel selection
Management
■User-friendly GUI via HTTP
■Web-based user interface management and administration
■Logging and alert
■Product software downloadable software
Multiple client support 254
Class of Services 16 DSID
Security BPI+
HTTP server
Services
■Support of Qeo communication framework and apps, including access to real time
diagnostics
■Open architecture for 3rd party application and UI development
■Parental control URL- and (optional) content-based website filtering
Time-based access control
■Content sharing UPnP A/V™ media server and control point
DLNA®
Metadata support
Security
■Stateful Packet Inspection Firewall (SPIF)
■Customizable firewall security levels
■Intrusion detection and prevention (DoS, SYN Flood, Ping of Death)
■Security and service segregation per SSID
Networking
■Network protocol IP, TCP, UDP, ARP, ICMP, DHCP, TFTP, SNMP, HTTP
■Protocol filtering Ethernet and IP
■SNMP management SNMPv2, SNMPv3
TECHNICOLOR WORLDWIDE HEADQUARTERS
1, rue Jeanne d’Arc
92443 Issy-les-Moulineaux France
Tel: +33 (0)1 41 86 50 00 - Fax: +33 (0)1 41 86 58 59
www.technicolor.com
SALES CONTACT
For more information please get in touch with your usual
sales representative or use the following email:
EMEASalescontact@technicolor.com
APACSalescontact@technicolor.com
NAMSalescontact@technicolor.com
LATAMSalescontact@technicolor.com
© Copyright 2014 Technicolor. All rights reserved.
Photos and specifications are subject to change without
notice. All trade names referenced are service marks,
trademarks, or registered trademarks of their respective
companies.
DMS-DAT-20130403-0001 vB.2
Technical Specifications
MediaAccess TC8717C for Comcast
Wireless .11ac
Smart eMTA Cable Gateway
with DECT and Battery Backup
DECT Specifications
■CAT-iq™ 2.0 multi-line (enhancement to DECT 6.0 for use in IP based devices)
■Far reaching
■Improved voice quality
■Wideband voice support
■Shared phonebook
■Centralized call logging
■Up to 5 simultaneous handsets
■Extended functionality for the MediaConnectTH78 handset
Telephony Specifications
■Audio codecs PCM A-law, PCM μ-law,
G.729, G.729a, G.729e, G.728
Wideband G.722
iLBC and BV16
■Multi-line phone support 2 phone lines
3-party conference calls
Supports two complex voice codecs simultaneously
■Fax relay T.38
■DTMF tone relay RFC2833
■Caller ID Type I and Type II
■CLASS features Basic and extended CLASS features
■Voice Activity Detection (VAD)
■Comfort Noise Generation (CNG)
■Echo cancellation G.165
G.168 up to 16ms
■Packet tone DTMF generation
Call progress generation
Custom tone generation
■Call discrimination Fax and modem detection
■Telephony interface capabilities
Loopback and on-demand diagnostics
■Modems Up to V.90 (38.5kbps)
■RFC2833 DMTF tone relay
Enabled / disabled via SNMP
■REN 5 REN
■Pulse dialing DTMF
pulse tones and pulse
DTMF tones conversion
■RTP layer RFC1889
RFC1890
■RTCP statistics collection
■PacketCable protocols PacketCable™ NCS
Network-based call signalling
protocol (PKT-SP-EC-MGCP)
SIP protocol by software upgrade
■SIP based protocols
Environmental Features
■Power control features Ability to turn o any or all modules
Slow down or turn o processors
Turn on or turn o external interfaces
Dynamic power consumption reduction
Content of the Box
■Wireless .11ac Smart eMTA Cable Gateway with DECT and Battery Backup
■Ethernet cable (RJ-45)
■Power supply cable
■Setup CD (optional)
■Quick Setup leaflet(s) (optional)
■Safety Instructions & Regulatory Information booklet (optional)