Technicolor Connected Home USA TC8717C Cable Modem User Manual USERS MANUAL

Technicolor Connected Home USA LLC Cable Modem USERS MANUAL

USERS MANUAL

CABLE
VOICE
DATA
VIDEO
MediaAccess TC8717C for Comcast
Wireless .11ac
Smart eMTA Cable Gateway
with DECT and Battery Backup
Features at a Glance
DOCSIS® 3.0
Backwards compatible with DOCSIS® 2.0 (and older)
16 downstream and 4 upstream channels
Full band capture
4 GE LAN ports
Dual band concurrent Wi-Fi interfaces:
IEEE802.11n2.4GHz (3x3)
IEEE802.11ac 5GHz (3x3)
MoCA 2.0
2 FXS ports for phone or fax
Integrated DECT multiline base station (CAT-iq™2.o ready)
Voice PacketCable™ 1.5 & 2.0 compliant
Wideband audio: G.722
2 USB 2.0 master ports for hard disk, printer, 3Gadapter, …
Seamless media sharing (UPnP A/V™ and DLNA®)
HNAP for home security services (optional)
Future-proof full service platform supporting:
Qeo communication framework and apps
Dedicated applications core
TR-069 remote management (optional)
IPv4 & IPv6 enabled
Designed according to the latest ECO standards
Latest High-Bandwidth Technology
The TC8717C is a DOCSIS3.0 wireless embedded Multimedia Terminal
Adapter (eMTA) smart gateway with best-in-class performance.
A dedicated applications processor and software execution environment
make it a powerful and reliable platform in the home, ready for demanding
services and applications.
The TC8717C has an extended life cycle thanks to its extensive remote
management capabilities, including the ability to smoothly upgrade itself
and add apps on the go.
Moreover, this new generation of smart high-speed data service solutions
supports up to 16 bonded downstream channels and four bonded upstream
channels for speeds of up to 640 Mbps downstream and 160 Mbps
upstream. The TC8717C also provides full connectivity to devices in the
home including set-top boxes via MoCA.
Next-Gen Wireless Technology
for Next-Gen Speeds
The TC8717C is one of the first dual band concurrent Wi-Fi ultra broadband
gateways to feature the next-generation IEEE802.11ac wireless standard for
the 5GHz band. With its optimized antenna configuration, this enhanced
wireless solution enables even higher throughput and better coverage
over the much less crowded 5GHz radio, for real-time content delivery.
Simultaneously, it guarantees uninterrupted transmission of data services
over IEEE802.11n using the 2.4GHz band.
AV
MediaAccess TC8717C for Comcast
Wireless .11ac
Smart eMTA Cable Gateway
with DECT and Battery Backup
IPv6 Enabled
With the approaching IPv4 address pool depletion, our products need to be
ready for IPv6. Technicolor is a frontrunner in the introduction of IPv6 on its
devices, with the TC8717C being enabled for multiple IPv6 field scenarios.
Internet Protocol version 6 is the next generation of Internet technologies
aiming to eectively support the ever-expanding Internet usage and
functionality, and also to address security concerns that exist in an IPv4
environment.
Technicolor aims to introduce IPv6 as smoothly as possible in customer
networks. By providing in-depth knowledge of the networking stack, we
guide our customers in their transition from IPv4 to IPv6.
Full Band Capture Solution
Thanks to its fully integrated 1 GHz wideband capture, the TC8717C
exceeds SCTE-40+ performance and eliminates all frequency limitations
of traditional wideband tuners. The TC8717C enables use of the full radio
frequency (RF) spectrum without the need for grouped channels. This
helps the operator migrate its entire DOCSIS 3.0 install base from one to 16
DOCSIS downstream channels without having to re-align all its broadband
channels to accommodate this new service.
Applications Core
As an easily updatable platform, the TC8717C is capable of providing
subscribers with advanced services and apps within the home. Its dedicated
applications processor and software service framework put services such as
the following at your fingertips:
Home Security and Automation
Troubleshooting and Diagnostics
Customer Self Help
“I speak Qeo
The TC8717C has been developed to run Qeo, Technicolor’s open, agile and
distributed communication framework that addresses the issue of disparate
ecosystems used for device interaction. With Qeo, you can seamlessly bridge
all your connected devices, applications and over-the-top cloud solutions,
regardless of brand or ecosystem. As a universal software language, it lets
you create totally new use cases for the connected life and the “Internet of
Things” (IoT).
Qeo also includes tools to monitor and manage all Qeo enabled devices,
helping you keep operational costs under control.
To learn more about Qeo, visit: www.i-speak-qeo.com
MoCA
The TC8717C also includes an integrated MoCA 2.0 interface which
enables the gateway to provide connectivity to set-top boxes and client
devices connected within the home.
Media Sharing
The TC8717C acts as a fully compliant DLNA 1.5 Digital Media Server
(DMS) and enables distribution of all content from any device to any device
in the home. You can stream music, data, pictures and video from your
gateway to devices connected to your wired or wireless home network.
In addition, the TC8717C supports hot plugging of USB hard disk drives,
allowing you to simply plug and play devices without the need to switch the
gateway o first.
Voice Performance
The TC8717C is PacketCable 2.0 compliant and is equipped with basic and
extended CLASS features such as caller id and call waiting.
DECT Integrated Base Station
Thanks to its integrated DECT base, new lines can be added by simply
pairing new cordless handsets, while legacy phone and fax equipment can
still be connected to the FXS port.
The TC8717C DECT base works seamlessly with the MediaConnect TH78,
Technicolor’s next-gen CAT-iq v2.0 certifiable DECT handset.
MediaAccess TC8717C for Comcast
Wireless .11ac
Smart eMTA Cable Gateway
with DECT and Battery Backup
ECO
Technicolor is committed to oer its customers sustainable products and
implements a set of ECO features to reach the best possible environmental
performance. In addition to carefully selected plastics and packaging to
minimize the ecological footprint, the TC8717C benefits from a unique
combination of hardware and software features that reduce power
consumption substantially.
Professional Services
To reinforce our extensive portfolio of digital home solutions, Technicolor has
a dedicated Professional Services team to make sure that every deployment
is a success, from initial provisioning and integration to operations, upgrades,
ongoing support and beyond.
Our wide array of services spans the entire customer project lifecycle,
encompassing:
Expert consulting
Seamless system integration
Warranty on all our products
Qualified technical support and maintenance
Ecient repair, refurbishment and recycling
Advanced Security
The integrated firewall provides Stateful Packet Inspection (SPI), and an
integrated intrusion detection and Prevention System (IDS) engine monitors
a wide range of attack patterns, and logs potential security breaches to a
local cache or remote server.
To secure data exchange between the gateways and the cable operators’
servers, BPi+ communications privacy is used.
Easy to Use
Like all Technicolor modems and gateways, the TC8717C is an easy to use,
easy to install gateway.
For convenience of the end user, the easy-to-access LEDs provide a clear
indication of start-up sequence, operational status, and connectivity status.
Multiple integrated web pages also allow direct access to the status and
settings, including privacy and security information.
WPS
With Wi-Fi Protected Setup (WPS) users can easily connect with the
TC8717C wireless network by simply pushing a button or entering a PIN
code.
It allows home users to easily connect to a secure network without any
complex configuration and eliminates the need to remember or store their
security information in an unsafe way.
Technical Specifications
MediaAccess TC8717C for Comcast
Wireless .11ac
Smart eMTA Cable Gateway
with DECT and Battery Backup
Hardware Specifications
Interfaces WAN 1 RF connector F-Type
Interfaces LAN 4-port autosensing 10/100/1000 Base-T
auto-MDI/MDI-X Ethernet LAN switch
MoCA2.0 for LAN through WAN RF connector F-Type
Integrated DECT base station
2 FXS POTS ports
2 USB 2.0 master ports
IEEE802.11n 2.4GHz on-board
IEEE 802.11ac 5.0GHz on-board
Interfaces other Powerbutton
WPSbutton
Resetbutton
Dimensions 242 x 52 x 218mm (9.5 x 2.0 x 8.6in)
Power supply 90 - 135VAC ~ 50 - 60Hz
Lifeline battery backup
Operating temperature 0° - 50°C (32° - 122°F)
Operating humidity 20% to 90% non-condensing
Storage temperature -20° - 70°C (-4° - 158°F)
Cable Certifications
Data DOCSIS®3.0
Voice PacketCable™1.5 & 2.0 compliant
CMTS interoperability Any qualified DOCSIS® CMTS
Receiver Specifications
Downstream modulation
QAM 64/256
Downstream frequency range
54 - 1002MHz
Maximum downstream data range
620Mbps (theoretical)
(38.8Mbps x 16channels)
Capture windows Full Band Capture: possibility to have any of the 16
downstream channels over the full DOCSIS®spectrum
Number of downstream channels
Up to 16
Input signal level range -15dBmV / + 15dBmV
Input impedance 75Ohm
Transmitter Specifications
Upstream modulation QPSK and 8, 16, 32, 64 and 128 QAM
Upstream frequency range
5 - 42MHz
Maximum upstream data range
108Mbps (theoretical)
(27Mbps x 4 channels)
Number of upstream channels
Up to 4
Channel bandwidth 200, 400 and 800kHz, 1.6, 3.2 and 6.4MHz
Output impedance 75Ohm
Wireless Specifications
Full dual band concurrent Wi-Fi access points, Wi-Fi certified®
2.4GHz(3x3) IEEE802.11n AP
with implicit transmit beamforming
5.0GHz(3x3) IEEE802.11ac AP
with IEEE802.11ac compliant transmit
beamforming
Wi-Fi power High Power: up to 200mW EIRP
Wi-Fi Protected Setup (WPS™)
Wi-Fi security levels WPA2™-Personal / WPA™-Personal
IEEE802.1x port-based authentication
with RADIUS client
WEP™
Up to 8 BSSIDs (virtual AP)
RX/TX switched diversity
3x3 MIMO 2.4GHz Wi-Fi features
SGi
STBC
20/40MHz coexistence
3x3 MIMO 5GHz Wi-Fi features
SGi
STBC
20/40/80MHz mode
Dynamic rates switching for optimal wireless rates
Manual/auto radio channel selection
Management
User-friendly GUI via HTTP
Web-based user interface management and administration
Logging and alert
Product software downloadable software
Multiple client support 254
Class of Services 16 DSID
Security BPI+
HTTP server
Services
Support of Qeo communication framework and apps, including access to real time
diagnostics
Open architecture for 3rd party application and UI development
Parental control URL- and (optional) content-based website filtering
Time-based access control
Content sharing UPnP A/V™ media server and control point
DLNA®
Metadata support
Security
Stateful Packet Inspection Firewall (SPIF)
Customizable firewall security levels
Intrusion detection and prevention (DoS, SYN Flood, Ping of Death)
Security and service segregation per SSID
Networking
Network protocol IP, TCP, UDP, ARP, ICMP, DHCP, TFTP, SNMP, HTTP
Protocol filtering Ethernet and IP
SNMP management SNMPv2, SNMPv3
TECHNICOLOR WORLDWIDE HEADQUARTERS
1, rue Jeanne d’Arc
92443 Issy-les-Moulineaux France
Tel: +33 (0)1 41 86 50 00 - Fax: +33 (0)1 41 86 58 59
www.technicolor.com
SALES CONTACT
For more information please get in touch with your usual
sales representative or use the following email:
EMEASalescontact@technicolor.com
APACSalescontact@technicolor.com
NAMSalescontact@technicolor.com
LATAMSalescontact@technicolor.com
© Copyright 2014 Technicolor. All rights reserved.
Photos and specifications are subject to change without
notice. All trade names referenced are service marks,
trademarks, or registered trademarks of their respective
companies.
DMS-DAT-20130403-0001 vB.2
Technical Specifications
MediaAccess TC8717C for Comcast
Wireless .11ac
Smart eMTA Cable Gateway
with DECT and Battery Backup
DECT Specifications
CAT-iq™ 2.0 multi-line (enhancement to DECT 6.0 for use in IP based devices)
Far reaching
Improved voice quality
Wideband voice support
Shared phonebook
Centralized call logging
Up to 5 simultaneous handsets
Extended functionality for the MediaConnectTH78 handset
Telephony Specifications
Audio codecs PCM A-law, PCM μ-law,
G.729, G.729a, G.729e, G.728
Wideband G.722
iLBC and BV16
Multi-line phone support 2 phone lines
3-party conference calls
Supports two complex voice codecs simultaneously
Fax relay T.38
DTMF tone relay RFC2833
Caller ID Type I and Type II
CLASS features Basic and extended CLASS features
Voice Activity Detection (VAD)
Comfort Noise Generation (CNG)
Echo cancellation G.165
G.168 up to 16ms
Packet tone DTMF generation
Call progress generation
Custom tone generation
Call discrimination Fax and modem detection
Telephony interface capabilities
Loopback and on-demand diagnostics
Modems Up to V.90 (38.5kbps)
RFC2833 DMTF tone relay
Enabled / disabled via SNMP
REN 5 REN
Pulse dialing DTMF
pulse tones and pulse
DTMF tones conversion
RTP layer RFC1889
RFC1890
RTCP statistics collection
PacketCable protocols PacketCable™ NCS
Network-based call signalling
protocol (PKT-SP-EC-MGCP)
SIP protocol by software upgrade
SIP based protocols
Environmental Features
Power control features Ability to turn o any or all modules
Slow down or turn o processors
Turn on or turn o external interfaces
Dynamic power consumption reduction
Content of the Box
Wireless .11ac Smart eMTA Cable Gateway with DECT and Battery Backup
Ethernet cable (RJ-45)
Power supply cable
Setup CD (optional)
Quick Setup leaflet(s) (optional)
Safety Instructions & Regulatory Information booklet (optional)

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