Technicolor Connected Home USA TC8737C Cable Modem User Manual

Technicolor Connected Home USA LLC Cable Modem

Contents

User Manual

CABLE
VOICE
DATA
VIDEO
MediaAccess TC8737COX for Cox Communications
Wireless .11ac Ultra-Speed
Smart Cable Gateway
with Battery Backup Solution
Features at a Glance
■DOCSIS® 3.0
■Backwards compatible with DOCSIS® 2.0 (and older)
■24 downstream and 8 upstream channels
■Full Band Capture / Spectral Analysis
■Switchable triplexer for Upstream Low and Mid split
■4 GE LAN ports
■Dual band concurrent Wi-Fi interfaces:
IEEE802.11n2.4GHz (3x3) High Power
IEEE802.11ac 5GHz (3x3) High Power
■MoCA 2.0
■2 FXS ports for phone or fax
■Voice PacketCable™ 1.5 & 2.0 compliant
■2 USB 2.0 master ports
■Seamless media sharing (UPnP A/V™ and DLNA®)
■HNAP for home security services (optional)
■MPEG2 over IP encapsulation solution
■Future-proof full service platform supporting:
Dedicated applications core
■TR-069 remote management
■IPv4 & IPv6 enabled
■Designed according to the latest ECO standards
Latest High-Bandwidth Technology
The TC8737COX is a DOCSIS 3.0 wireless embedded Multimedia
Terminal Adapter (eMTA) smart gateway with best-in-class performance.
A dedicated applications processor and software execution environment
make it a powerful and reliable platform in the home, ready for demanding
services and applications. The TC8737COX has an extended life cycle
thanks to its extensive remote management capabilities, including the ability
to smoothly upgrade itself and add apps on the go.
Moreover, this new generation of smart high-speed data service solutions
supports up to 24 bonded downstream channels and 8 bonded upstream
channels for speeds of up to 930Mbps downstream and 216Mbps upstream.
The TC8737COX incorporates a switchable triplexer for upstream filter to
switch between low and mid-split filters.
The TC8737COX also provides full connectivity to devices in the home
including set-top boxes via MoCA.
Next-Gen Wireless Technology
for Next-Gen Speeds
Featuring the next-generation IEEE 802.11ac wireless standard for the
5GHz band, this dual band Wi-Fi solution makes optimal use of the wireless
spectrum. With its optimized antenna configuration, the TC8737COX
enables even higher throughput and better coverage over the much less
crowded 5GHz radio, for real-time content delivery.
At the same time, it guarantees uninterrupted transmission of data services
over IEEE802.11n using the 2.4GHz band.
AV
24 x 8
MediaAccess TC8737COX for Cox Communications
Wireless .11ac Ultra-Speed
Smart Cable Gateway
with Battery Backup Solution
Full Band Capture Solution
Thanks to its fully integrated 1GHz wideband capture and spectral analysis,
the TC8737COX exceeds SCTE-40+ performance and eliminates all
frequency limitations of traditional wideband tuners. The TC8737COX
enables use of the full radio frequency (RF) spectrum without the need for
grouped channels. This helps the operator migrate its entire DOCSIS 3.0
install base from one to 24 DOCSIS downstream channels without having to
re-align all its broadband channels to accommodate this new service.
Remote diagnostics provides real time, unobtrusive diagnostic and
spectrum analysis capabilities, without eecting user service on any of the
24 downstream channels.
Applications Core
As an easily updatable platform, the TC8737COX is capable of providing
subscribers with advanced services and apps within the home. Its dedicated
applications processor and software service framework put services such as
the following at your fingertips:
■Home Security and Automation
■Troubleshooting and Diagnostics
■Customer Self Help
MoCA
The TC8737COX also includes an integrated MoCA 2.0 interface which
enables the gateway to provide connectivity to set-top boxes and client
devices connected within the home.
Voice Performance
The TC8737COX is PacketCable 1.5 and 2.0 compliant, and is equipped
with basic and extended CLASS features such as caller id and call waiting.
Video Streaming
The TC8737COX contains an MPEG2 to IP encapsulation solution allowing
the capture of the DVB-C free-to-air video signal on the RF network and the
distribution of this video signal over IP on the local network of the customer.
This feature is available upon software upgrade of the TC8737COX and is a
first step for cable operator towards distributing IPTV without any change to
their existing QAM (digital video) broadcast infrastructure.
Advanced Security
The integrated firewall provides Stateful Packet Inspection (SPI), and an
integrated intrusion detection and Prevention System (IDS) engine monitors
a wide range of attack patterns, and logs potential security breaches to a
local cache or remote server.
To secure data exchange between the gateways and the cable operators’
servers, BPi+ communications privacy is used.
Easy to Use
Like all Technicolor modems and gateways, the TC8737COX is an easy to
use, easy to install gateway.
For convenience of the end user, the easy-to-access LEDs provide a clear
indication of start-up sequence, operational status, and connectivity status.
Multiple integrated web pages also allow direct access to the status and
settings, including privacy and security information.
IPv6 Enabled
With the approaching IPv4 address pool depletion, our products need to
be ready for IPv6. Technicolor is a frontrunner in the introduction of IPv6
on its devices, with the TC8737COX being enabled for multiple IPv6 field
scenarios. Internet Protocol version 6 is the next generation of Internet
technologies aiming to eectively support the ever-expanding Internet
usage and functionality, and also to address security concerns that exist in
an IPv4 environment.
Technicolor aims to introduce IPv6 as smoothly as possible in customer
networks. By providing in-depth knowledge of the networking stack, we
guide our customers in their transition from IPv4 to IPv6.
Media Sharing
The TC8737COX acts as a fully compliant DLNA 1.5 Digital Media Server
(DMS) and enables distribution of all content from any device to any device
in the home. You can stream music, data, pictures and video from your
gateway to devices connected to your wired or wireless home network.
In addition, the TC8737COX supports hot plugging of USB hard disk drives,
allowing you to simply plug and play devices without the need to switch the
gateway o first.
Technical Specifications
MediaAccess TC8737COX for Cox Communications
Wireless .11ac Ultra-Speed
Smart Cable Gateway
with Battery Backup Solution
Hardware Specifications
■Interfaces WAN 1 RF connector F-Type
■Interfaces LAN 4-port autosensing 10/100/1000 Base-T
auto-MDI/MDI-X Ethernet LAN switch
MoCA2.0 for LAN through WAN RF connector F-Type
2 FXS POTS ports
2 USB 2.0 master ports
IEEE802.11n 2.4GHz on-board
IEEE 802.11ac 5GHz on-board
■Interfaces other Powerbutton
WPSbutton
Resetbutton
■Dimensions 242 x 52 x 218mm (9.5 x 2.0 x 8.6in)
■Power supply 90 - 135VAC ~ 50 - 60Hz
Lifeline battery backup
■Operating temperature 0° - 50°C (32° - 122°F)
■Operating humidity 20% to 90% non-condensing
■Storage temperature -20° - 70°C (-4° - 158°F)
Cable Certifications
■Data DOCSIS®3.0
■Voice PacketCable™1.5 & 2.0 compliant
■CMTS interoperability Any qualified DOCSIS® CMTS
Receiver Specifications
■Downstream modulation
QAM 64/256
■Downstream frequency range
108 - 1002MHz
■Number of downstream channels
Up to 24
■Maximum downstream data range
930Mbps (theoretical)
(38.8Mbps x 24channels)
■Capture windows Full Band Capture: possibility to have any of the 24
downstream channels over the full DOCSIS®spectrum
■Input signal level range -15dBmV / + 15dBmV
■Input impedance 75Ohm
Transmitter Specifications
■Upstream modulation QPSK and 8, 16, 32, 64 and 128 QAM
■Upstream frequency range
Software selectable
5 - 42MHz (24x4)
5 - 85MHz (24x8)
■Channel bandwidth 200, 400 and 800kHz, 1.6, 3.2 and 6.4MHz
■Number of upstream channels
Up to 8
■Maximum upstream data range
216Mbps (theoretical)
(27Mbps x 8 channels)
■Output impedance 75Ohm
■Upstream Spectral Analysis
Wireless Specifications
■Full dual band concurrent Wi-Fi access points, Wi-Fi certified®
2.4GHz(3x3) IEEE802.11n AP
5.0GHz(3x3) IEEE802.11ac AP
with IEEE802.11ac compliant transmit
beamforming
■Wi-Fi power High Power: up to 400mW EIRP
■Wi-Fi Protected Setup (WPS™)
■Wi-Fi security levels IEEE802.1x port-based authentication
with RADIUS client
WPA2™-Enterprise / WPA™-Enterprise
WPA2™-Personal / WPA™-Personal
WEP™
■Wi-Fi Multimedia (WMM®) and WMM-Power Save
■Up to 8 BSSIDs (virtual AP) per radio interface
■RX/TX switched diversity
■3x3 MIMO 2.4GHz Wi-Fi features
SGi
STBC
20/40MHz coexistence
■3x3 MIMO 5GHz Wi-Fi features
SGi
STBC
20/40/80MHz mode
■Dynamic rates switching for optimal wireless rates
■Manual/auto radio channel selection
MoCA Specifications
■MoCA 2.0
■Full backward compatibility to MoCA 1.1
■Support for up to 16 MoCA network nodes
■Throughput up to 400 Mbps
■Expanded range of operating frequencies – 1150 MHz to 1650 MHz
■Supports both Parameterized and Prioritized QoS
Technical Specifications
MediaAccess TC8737COX for Cox Communications
Wireless .11ac Ultra-Speed
Smart Cable Gateway
with Battery Backup Solution
Management
■User-friendly GUI via HTTP
■Web-based user interface management and administration
■Logging and alert
■TR-069 CPE WAN Management Protocol (CWMP)
TR-181i2 Device:2 data model
Services
■3G mobile fall-back WAN connection (through 3G USB adapter)
■Open architecture for 3rd party application and UI development
■Parental control URL- and (optional) content-based website filtering
Time-based access control
■Content sharing UPnP A/V™ media server and control point
DLNA®
Metadata support
Security
■Stateful Packet Inspection Firewall (SPIF)
■Customizable firewall security levels
■Intrusion detection and prevention (DoS, SYN Flood, Ping of Death)
■Security and service segregation per SSID
Networking
■Network protocol IP, TCP, UDP, ARP, ICMP, DHCP, TFTP, SNMP, HTTP
■Protocol filtering Ethernet and IP
■SNMP management SNMPv2, SNMPv3
Platform Software Specifications
■Downloadable software
■Multiple client support 254
■Class of Services 16 DSID
■Security BPI+
■HTTP server
Telephony Specifications
■Audio codecs PCM A-law, PCM μ-law,
G.729, G.729a, G.729e, G.728
Wideband G.722
iLBC and BV16
■Multi-line phone support 2 phone lines
3-party conference calls
Supports two complex voice codecs simultaneously
■Fax relay T.38
■DTMF tone relay RFC2833
■Caller ID Type I and Type II
■CLASS features Basic and extended CLASS features
■Voice Activity Detection (VAD)
■Comfort Noise Generation (CNG)
■Echo cancellation G.165
G.168 up to 16ms
■Packet tone DTMF generation
Call progress generation
Custom tone generation
■Call discrimination Fax and modem detection
■Telephony interface capabilities
Loopback and on-demand diagnostics
■Modems Up to V.90 (38.5kbps)
■RFC2833 DMTF tone relay
Enabled / disabled via SNMP
■REN 5 REN
■Pulse dialing DTMF
pulse tones and pulse
DTMF tones conversion
■RTP layer RFC1889
RFC1890
■RTCP statistics collection
■PacketCable protocols PacketCable™ NCS
Network-based call signalling
protocol (PKT-SP-EC-MGCP)
SIP protocol by software upgrade
■SIP based protocols
TECHNICOLOR WORLDWIDE HEADQUARTERS
1-5, rue Jeanne d’Arc
92130 Issy-les-Moulineaux, France
Tel: +33 (0)1 41 86 50 00 - Fax: +33 (0)1 41 86 58 59
www.technicolor.com
SALES CONTACT
For more information please get in touch with your usual
sales representative or use the following email:
EMEASalescontact@technicolor.com
APACSalescontact@technicolor.com
NAMSalescontact@technicolor.com
LATAMSalescontact@technicolor.com
© Copyright 2015 Technicolor. All rights reserved.
Photos and specifications are subject to change without
notice. All trade names referenced are service marks,
trademarks, or registered trademarks of their respective
companies.
DMS3-DAT-25-77 vB.2
Technical Specifications
MediaAccess TC8737COX for Cox Communications
Wireless .11ac Ultra-Speed
Smart Cable Gateway
with Battery Backup Solution
Environmental Features
■Power control features Turn on or turn o external interfaces
Dynamic power consumption reduction
Content of the Box
■MediaAccess TC8737COX
■Ethernet cable (RJ-45)
■Power supply cable
■Battery
■Setup CD (optional)
■Quick Setup leaflet(s) (optional)
■Safety Instructions & Regulatory Information booklet (optional)
TC8737COX back panel

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