Technicolor Thomson Speedtouch 780 Wl Users Manual
780 (WL) to the manual 33b443d0-bd42-4897-83d5-67f5549b077d
2015-02-03
: Technicolor-Thomson Technicolor-Thomson-Speedtouch-780-Wl-Users-Manual-463469 technicolor-thomson-speedtouch-780-wl-users-manual-463469 technicolor-thomson pdf
Open the PDF directly: View PDF 
.
Page Count: 1
- Contents
- About this User’s Guide
- 1 Getting to know your SpeedTouch™
- 2 Local Network Setup
- Introduction
- Device settings
- 2.1 Wired Ethernet
- 2.2 USB
- 2.3 Wireless Ethernet
- 3 Internet Connectivity Dial-In Clients
- 4 Voice over IP
- 5 SpeedTouch™ Web Interface
- SpeedTouch™ documentation
- 5.1 Navigation
- 5.2 Home
- 5.3 SpeedTouch
- 5.4 Broadband Connection
- 5.5 Toolbox
- The Toolbox menu
- The Toolbox page
- 5.5.1 Remote Assistance
- 5.5.2 Telephony
- 5.5.3 Game & Application Sharing
- 5.5.4 Defined Games & Applications
- 5.5.5 Game or Application Definition
- 5.5.6 New Game or Application
- 5.5.7 Parental Control
- 5.5.8 Web Filtering Activation
- 5.5.9 Content Level
- 5.5.10 New Content Level
- 5.5.11 Firewall
- 5.5.12 Intrusion Detection
- 5.5.13 Dynamic DNS
- 5.5.14 User Management
- 5.5.15 Edit User
- 5.5.16 Change Default User
- 5.5.17 Add User
- 5.6 Home Network
- 6 Troubleshooting
- Need more help?
SpeedTouch™
780 (WL)
User’s Guide
MGCP
Copyright
Copyright ©1999-2005 THOMSON. All rights reserved.
Distribution and copying of this document, use and communication of its contents is not permitted without written authorization
from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice,
and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
Thomson Telecom Belgium
Prins Boudewijnlaan, 47
B-2650 Edegem
Belgium
www.speedtouch.com
Trademarks
The following trademarks are used in this document:
SpeedTouch™ is a trademark of THOMSON.
Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
Ethernet™ is a trademark of Xerox Corporation.
Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli-
ance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Microsoft®, MS-DOS®, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corpo-
ration in the United States and/or other countries.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and
other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
Adobe®, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incor-
porated, registered in the United States and/or other countries.
Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation.
Other brands and product names may be trademarks or registered trademarks of their respective holders.
Document Information
Status: v1.0 (January 2006)
Reference: E-DOC-CTC-20051017-0153
Short Title: User’s Guide ST780 (WL) R5.4
Contents
E-DOC-CTC-20051017-0153 v1.0 i
Contents
About this User’s Guide .............................................. 1
1 Getting to know your SpeedTouch™ .........................3
1.1 SpeedTouch™ LED Behaviour ........................................................ 4
1.2 Accessing your SpeedTouch™ ....................................................... 6
1.2.1 Access via the Web Interface .......................................................................................... 7
1.2.2 Access via CLI................................................................................................................... 8
1.2.3 Access via FTP................................................................................................................ 10
1.2.4 Remote Assistance ........................................................................................................13
2 Local Network Setup..................................................15
2.1 Wired Ethernet ............................................................................. 16
2.2 USB .............................................................................................. 17
2.3 Wireless Ethernet ......................................................................... 20
2.3.1 Wireless Basics .............................................................................................................. 21
2.3.2 Connecting Wireless Clients for the First Time ........................................................... 23
2.3.3 Wireless Security ........................................................................................................... 25
2.3.4 Connecting Additional Wireless Clients....................................................................... 27
2.3.5 Extending the Range of Your Wirelstess Network...................................................... 29
3 Internet Connectivity Dial-In Clients .........................31
3.1 SpeedTouch™ Web Pages ............................................................ 33
3.2 Internet Gateway Device Control Agent ...................................... 35
Contents
E-DOC-CTC-20051017-0153 v1.0
ii
4 Voice over IP................................................................37
4.1 Telephony Setup .......................................................................... 38
4.2 Supplementary Telephony Services ............................................. 40
5 SpeedTouch™ Web Interface ....................................43
5.1 Navigation.................................................................................... 44
5.1.1 Menu ............................................................................................................................... 45
5.1.2 Language Bar ................................................................................................................. 46
5.1.3 Navigation Bar ............................................................................................................... 47
5.1.4 Notification Area ............................................................................................................ 48
5.1.5 Tasks ............................................................................................................................... 49
5.2 Home ............................................................................................ 50
5.3 SpeedTouch ................................................................................. 51
5.3.1 Information..................................................................................................................... 52
5.3.2 SpeedTouch™ Easy Setup............................................................................................ 53
5.3.3 Restart............................................................................................................................. 54
5.3.4 Configuration ................................................................................................................. 55
5.3.5 Back up & Restore..........................................................................................................56
5.3.6 Reset to Factory Defaults .............................................................................................. 57
5.3.7 Event Logs ...................................................................................................................... 58
5.4 Broadband Connection................................................................. 59
5.4.1 Connectivity Check ........................................................................................................60
5.4.2 DSL Connection .............................................................................................................61
5.4.3 Internet Services ............................................................................................................ 62
5.4.4 Internet Service Settings............................................................................................... 63
Contents
E-DOC-CTC-20051017-0153 v1.0 iii
5.5 Toolbox ........................................................................................ 64
5.5.1 Remote Assistance ........................................................................................................65
5.5.2 Telephony....................................................................................................................... 66
5.5.3 Game & Application Sharing ........................................................................................ 67
5.5.4 Defined Games & Applications.....................................................................................69
5.5.5 Game or Application Definition .................................................................................... 70
5.5.6 New Game or Application............................................................................................. 72
5.5.7 Parental Control ............................................................................................................. 73
5.5.8 Web Filtering Activation................................................................................................ 76
5.5.9 Content Level ................................................................................................................. 77
5.5.10 New Content Level.........................................................................................................78
5.5.11 Firewall ........................................................................................................................... 80
5.5.12 Intrusion Detection ........................................................................................................ 83
5.5.13 Dynamic DNS ................................................................................................................. 84
5.5.14 User Management .........................................................................................................85
5.5.15 Edit User ......................................................................................................................... 87
5.5.16 Change Default User......................................................................................................88
5.5.17 Add User......................................................................................................................... 89
5.6 Home Network ............................................................................. 90
5.6.1 Devices............................................................................................................................ 91
5.6.2 Device Settings .............................................................................................................. 92
5.6.3 Assign Public IP.............................................................................................................. 94
5.6.4 Wireless Device Settings............................................................................................... 95
5.6.5 Access Point Settings .................................................................................................... 96
5.6.6 Configuring WDS......................................................................................................... 100
5.6.7 Interfaces ...................................................................................................................... 101
5.6.8 Interface Settings.........................................................................................................102
5.6.9 DHCP Pool .................................................................................................................... 103
6 Troubleshooting........................................................105
Contents
E-DOC-CTC-20051017-0153 v1.0
iv
6.1 General SpeedTouch™ Troubleshooting .................................... 106
6.1.1 Wired Ethernet Troubleshooting ................................................................................107
6.1.2 Wireless Ethernet Troubleshooting............................................................................ 108
6.2 UPnP™ on Windows XP Systems............................................... 109
6.3 Voice over IP Troubleshooting................................................... 111
6.4 Reset to Factory Defaults .......................................................... 112
About this User’s Guide
1
E-DOC-CTC-20051017-0153 v1.0
About this User’s Guide
Used symbols The following symbols are used in this User’s Guide:
Terminology Generally, the SpeedTouch™780(i) and the SpeedTouch™ 780(i) WL will be referred
to as SpeedTouch™ in this User’s Guide.
Documentation and
software updates
THOMSON continuously develops new solutions, but is also committed to improve
its existing products.
For suggestions regarding this document, please contact
documentation.speedtouch@thomson.net.
For more information on THOMSON's latest technological innovations, documents
and software releases, visit us at: www.speedtouch.com.
A note provides additional information about a topic.
A tip provides an alternative method or shortcut to perform an action.
!A caution warns you about potential problems or specific precautions that
need to be taken.
About this User’s Guide
2E-DOC-CTC-20051017-0153 v1.0
3
E-DOC-CTC-20051017-0153 v1.0
Chapter 1
Getting to know your SpeedTouch™
1 Getting to know your SpeedTouch™
Introduction With the SpeedTouch™780 (WL) (Wireless) Residential DSL Gateway with Voice
over IP (VoiP) you can build a secure home or small office network, seamlessly
connecting wired and wireless devices, surf the Internet at high speed, make and
receive phone calls over the Internet or over the traditional phone line - all
combined in one device.
Installation For more information on how to set up, install and wire your SpeedTouch™ and set
up Internet connection, refer to the Installation and Setup Guide.
Configuration This User’s Guide will help you configuring your SpeedTouch™.
Before you begin Before connecting the SpeedTouch™, please read the SpeedTouch™ Quick
Installation Guide and the Safety Instructions and Regulatory Notices.
4E-DOC-CTC-20051017-0153 v1.0
Chapter 1
Getting to know your SpeedTouch™
1.1 SpeedTouch™ LED Behaviour
Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating
the state of the device during normal operation.
The following table shows the meaning of the different LEDs.
Indicator Description
Name Colour State
Power Green Solid on Power on, normal operation
Red Solid on Power on, self-test failed, indicating
device malfunction
Orange Solid on Bootloader active
Off Power off
Ethernet Green Blinking Ethernet activity
Solid on Ethernet connection, no activity
Off No Ethernet connection
USB Green Blinking USB activity
Solid on USB connection, no activity
Off No USB connection
Ethernet
WLAN
USB
DSL
Power
Internet
Voic e
5
E-DOC-CTC-20051017-0153 v1.0
Chapter 1
Getting to know your SpeedTouch™
WLAN Green Blinking Wireless activity, WPA encryption
Solid on No wireless activity, WPA encryption
Amber Blinking Wireless activity, WEP encryption
Solid on No wireless activity, WEP encryption
Red Blinking Wireless activity, no security
Solid on No wireless activity, no security
Red/
green
Toggling Wireless client registration phase
Off WLAN disabled
DSL Green Blinking Pending DSL line synchronisation
Solid on DSL line synchronised
Off No DSL line
Internet Green Blinking Internet activity
Solid on Internet connectivity, no activity
Red Solid on Internet connection setup failed
Off No Internet connection
Voice Green Solid on VoIP service up
Blinking VoIP activity
Off VoIP service down
Indicator Description
Name Colour State
6E-DOC-CTC-20051017-0153 v1.0
Chapter 1
Getting to know your SpeedTouch™
1.2 Accessing your SpeedTouch™
Access methods Your SpeedTouch™ is accessible in one of the following ways:
Access Method Can be used to
Web browser Configure your SpeedTouch™ via HTTP or
HTTPS.
For more information, see “1.2.1 Access via
the Web Interface” on page 7.
Command Line Interface (CLI) Fine-tune your SpeedTouch™ configuration.
For more information, see “1.2.2 Access via
CLI” on page 8.
File Transfer Protocol (FTP) Back up and restore data on your
SpeedTouch™.
For more information, see “1.2.3 Access via
FTP” on page 10.
Remote Assistance Allow a remote user to help you configuring
your SpeedTouch™.
For more information, see “1.2.4 Remote
Assistance” on page 13.
7
E-DOC-CTC-20051017-0153 v1.0
Chapter 1
Getting to know your SpeedTouch™
1.2.1 Access via the Web Interface
To access the
SpeedTouch™ via the
Web interface
Proceed as follows:
1Open a Web browser.
2In the address bar, type your SpeedTouch™’s IP address or DNS host name
(http://speedtouch.lan or 192.168.1.254 by default)
The SpeedTouch™ Home page appears, from where you can navigate to all
the configurable aspects of the SpeedTouch™.
For more information on the Web pages, see “5 SpeedTouch™ Web Interface” on
page 43.
You can access the pages via HTTP or HTTPS.
For remote assistance the secure version HTTPS is used in
combination with certificates. Simply provide your ISP with the link as
shown, user name and password before he can log on to the pages.
For more information, see “1.2.4 Remote Assistance” on page 13.
8E-DOC-CTC-20051017-0153 v1.0
Chapter 1
Getting to know your SpeedTouch™
1.2.2 Access via CLI
To access the
SpeedTouch™ via the
Command Line
Interface (CLI)
You can access the Command Line Interface (CLI) via:
A Telnet session
This requires a TCP/IP connection between the host from which the Telnet
session is opened and the SpeedTouch™. Your SpeedTouch™ and the
connected computer must have an IP address in the same subnet.
Quote site commands (over FTP)
For more information, see “ Quote site command” on page 12.
For more information on CLI commands, see the SpeedTouch™ CLI Reference
Guide.
9
E-DOC-CTC-20051017-0153 v1.0
Chapter 1
Getting to know your SpeedTouch™
To start a Telnet
session
Proceed as follows:
1Open a telnet application.
2Connect to your SpeedTouch™.
3Enter your SpeedTouch™ security user name and password.
As soon as you have opened a session to the CLI, the SpeedTouch™ banner is
displayed, followed by the CLI prompt, as shown in the example below.
You can use the Command Prompt window.
In Microsoft Windows XP for instance:
1On the Windows taskbar, click Start.
2Select (All) Programs > Accessories > Command Prompt
.
In the Command Prompt window:
At the prompt, type telnet followed by the IP address of your
SpeedTouch™ (192.168.1.254 by default).
The default user is ‘Administrator’ and the default password is blank.
Username : Administrator
-----------------------------------------------------------------------
-
* ______ SpeedTouch
* ___/_____/\
* / /\\ Version 5.4
* _____/__ / \\
* _/ /\_____/___ \ Copyright (c) 1999-2005,
* // / \ /\ \ THOMSON
* _______//_______/ \ / _\/______
* / /\ \ / // /\
* __/ / \ \ / / / / _\__
* / / / \_______\/ / / / / /\
* /_/______/___________________/ /________/ /___/ \
* \ \ \ ___________ \ \ \ \ \ /
* \_\ \ / /\ \ \ \ \___\/
* \ \/ /\ \\ \/
* \_____/ / \ \ \________\/
* /__________/ \ \ /
* \ _____ \ /_____\/
* \ / /\ \ /___\/
* /____/\\/
* \ \ /___\/
* \____\/
-----------------------------------------------------------------------
{Administrator}=>
10 E-DOC-CTC-20051017-0153 v1.0
Chapter 1
Getting to know your SpeedTouch™
1.2.3 Access via FTP
To access the
SpeedTouch™ via the
File Transfer Protocol
(FTP)
You can access the file system of the SpeedTouch™ via the File Transfer Protocol
(FTP), in order to:
Restore or back up configuration files, templates or language packs.
Upgrade your configuration.
File system The SpeedTouch™ file system is stored on non-volatile memory and contains the
SpeedTouch™ software, service template files and (optionally) default setting files.
To open an FTP session Proceed as follows:
1Open a Command Prompt window.
2At the prompt, type ftp followed by the IP address of your SpeedTouch™
(192.168.1.254 by default).
3Enter your SpeedTouch™ security user name and password.
The example below shows an FTP session to the SpeedTouch™ file system.
File system structure The structure of the file system is very simple: it consists of a single root directory
called root and a subdirectory called dl (download).
The root directory contains:
all the necessary files for the SpeedTouch™ to start correctly
the dl directory
The dl directory contains the software image.
In Microsoft Windows XP for instance:
1On the Windows taskbar, click Start.
2Select
(
All) Programs > Accessories > Command Prompt
.
The default user is ‘Administrator’ and the default password is blank.
If you made changes to the SpeedTouch™ configuration and saved
them, a user.ini configuration settings file is created in the dl
subdirectory.
11
E-DOC-CTC-20051017-0153 v1.0
Chapter 1
Getting to know your SpeedTouch™
File system access
rights
In the different directories you have the following rights:
Common FTP
commands
Depending on the access rights you have in a directory, you can use one of the
following commands:
Directory Access rights
root NO read/write
dl read/write
Use the
command ...
to ...
cd access another directory than the one currently open.
Example: ftp>cd dl.
dir list the directory files.
Example: ftp>dir.
bin set the transfer mode to ‘binary’.
hash turn on the hashing option.
put upload files.
Example: ftp>put C:/MyBackupFiles/user.ini.
A configuration file must be uploaded to the dl directory.
get download files.
Example: ftp>get user.ini.
Downloading the configuration file must be done from the dl
directory.
delete delete files.
bye quit FTP.
12 E-DOC-CTC-20051017-0153 v1.0
Chapter 1
Getting to know your SpeedTouch™
FTP file transfer To allow correct file transfers, set the transfer mode to “binary”: at the ftp prompt,
type bin and press ENTER.
Example.
Quote site command All the CLI commands can be executed from within an FTP session. Only complete
CLI commands (in other words, the complete command syntax with all the
parameters already specified) can be executed.
Example: To execute the CLI command :ip iplist to list all IP addresses
currently assigned to SpeedTouch™ interfaces, at the FTP prompt, type ‘quote site
ip iplist’ and press ENTER.
For more information on CLI commands, see the SpeedTouch™ CLI Reference
Guide.
Turn on the hashing option to see the progression of the file transfer: At the
ftp prompt, type hash and press ENTER.
/home/doejohn{1}$ftp 192.168.1.254
Connected to 192.168.1.254
220 Inactivity timer = 120 seconds. Use 'site idle <secs>' to change.
Name (192.168.1.254:doejohn):
331 SpeedTouch™ (00-90-D0-01-02-03) User 'doejohn' OK. Password requir
ed.
Password : ######
330 OK
ftp>
ftp>bin
200 TYPE is now 8-bit binary
ftp>
ftp>hash
200Hash mark printing on (8192 bytes/hash mark).
ftp>cd dl
250 Changed to /dl
ftp>put C:\user.ini
200 Connected to 192.168.1.10 port 1271
150 Opening data connection for user.ini
226 File written successfully
ftp: 256 bytes sent in 0,000Seconds 256000,000Kbytes/sec.
ftp>
ftp> quote site ip iplist
200- Interface Type IP-address Point-to-point/Mask
200- 2 LocalNetwork Ethernet 10.0.0.138 255.255.255.0
200- 2 LocalNetwork Ethernet *192.168.1.254 255.255.255.0
200- 1 Internet Serial 81.240.198.191 81.240.198.1
200- 0 loop Internal 127.0.0.1 255.255.255.255
200-
200 CLI command "ip iplist" executed
ftp>
13
E-DOC-CTC-20051017-0153 v1.0
Chapter 1
Getting to know your SpeedTouch™
1.2.4 Remote Assistance
To access the
SpeedTouch™ remotely
You can make your SpeedTouch accessible from the Internet with regard to remote
support. In this way, you can allow your help desk to access your SpeedTouch™
remotely.
To enable remote
access
Proceed as follows:
1Go to the SpeedTouch™ pages, as described in “1.2.1 Access via the Web
Interface” on page 7.
2In the menu, select Toolbox > Remote Assistance.
3Click Enable Remote Assistance.
4Provide the following parameters to your help desk:
URL (the HTTPS link)
User name
Password
Your ISP is now able to access your SpeedTouch™ via the HTTPS link in
combination with the provided certificate (a secure authentication
mechanism).
To disable remote
access
Proceed as follows:
1Go to the SpeedTouch™ pages, as described in “1.2.1 Access via the Web
Interface” on page 7.
2In the menu, select Toolbox > Remote Assistance.
3Click Disable Remote Assistance.
For security reasons, remote assistance will be automatically disabled after
20 minutes of inactivity, or after restarting your SpeedTouch™.
14 E-DOC-CTC-20051017-0153 v1.0
Chapter 1
Getting to know your SpeedTouch™
15
E-DOC-CTC-20051017-0153 v1.0
Chapter 2
Local Network Setup
2 Local Network Setup
Introduction The SpeedTouch™ offers you the following local networking solutions:
Wired Ethernet
USB (v1.1)
Wireless Ethernet on the SpeedTouch™780 WL
Device settings Once you have connected a device, you can personalise its settings. For more
information, see “ Configure” on page 93.
16 E-DOC-CTC-20051017-0153 v1.0
Chapter 2
Local Network Setup
2.1 Wired Ethernet
Local network The Ethernet ports on the back panel allow you to connect the SpeedTouch™ to an
existing 10 or 100Base-T Ethernet network or one (or more) computer(s) with an
installed Ethernet card.
Using the SpeedTouch™ Ethernet switch, you can create a local Ethernet network of
up to four devices, without needing extra networking devices.
Standard wiring
procedure
Use the yellow Ethernet cable provided to wire your computer's Ethernet port to
one of the SpeedTouch™'s Ethernet ports.
Ethernet link check Depending on the SpeedTouch™ model, LED indicators allow you to check your
Ethernet. See “1.1 SpeedTouch™ LED Behaviour” on page 4 for more information.
Device settings Once you have connected a device, you can personalise its settings.
For more information, see “ Device settings” on page 15.
Managed Ethernet
switch
Your SpeedTouch™ intelligently switches data between the devices on your LAN,
using priority queuing to ensure that higher priority messages are delivered first
and in real time. This feature maximizes your network performance.
The managed Ethernet switch allows you to configure a Virtual Local Area Network
(VLAN), group ports or isolate a port, configure secure channel connections, define
Quality of Service (QoS), and configure port mirroring, allowing monitoring from
one port to another.
You can configure the managed Ethernet switch manually using CLI (For more
information, see the SpeedTouch™ CLI Reference Guide).
In the SpeedTouch™ package, a yellow full-wired straight-through RJ-45/
RJ-45 Ethernet cable is included.
The Ethernet cable can also be used to wire an Ethernet port of your
SpeedTouch™ to any external Ethernet hub or switch.
Please follow the installation instructions supplied with the external hub or
switch for connections and Ethernet cabling.
17
18 E-DOC-CTC-20051017-0153 v1.0
Chapter 2
Local Network Setup
To install Windows USB
drivers
The first time you connect the SpeedTouch™ to your computer through the USB
port, you will be prompted for a USB driver as soon as you plug the USB cable into
the computer.
You can find the required USB driver software on the Setup CD. The installation is
Plug and Play, meaning that installation requires almost no effort.
Proceed as follows:
1Insert the blue USB cable into the SpeedTouch™ USB port marked with the
USB logo:
2Insert the other end of the USB cable into (one of) the USB port(s) of your
computer. In most cases your computer's USB port is marked with the same
USB symbol.
Microsoft Windows will automatically recognise the Thomson USB Remote
NDIS device.
The Windows Found New Hardware Wizard appears:
This wizard will guide you through the installation procedure of the USB
drivers.
3Click Next to continue.
4Select Install the software automatically (Recommended), and then click
Next.
The USB driver is being installed. After a while a completing dialogue will
appear.
5Click Finish to complete the installation.
Your USB connection is installed and ready for use.
A USB logo looks like this:
You can also connect your computer to the SpeedTouch™ via a USB
hub.
The Windows Found New Hardware Wizard may ask your
authorisation to connect to Windows Update to search for software. If
this is the case, select No, not this time, and then click Next.
19
E-DOC-CTC-20051017-0153 v1.0
Chapter 2
Local Network Setup
To verify USB
connectivity in Windows
The SpeedTouch™ USB connection is represented as a local network interface. You
can easily check this interface by opening the Network Connections window from
Windows’ Control Panel.
To install Mac USB
drivers
You can find the required USB driver software on the Setup CD. The installation is
Plug and Play, meaning that installation requires almost no effort.
Proceed as follows:
1Insert the blue USB cable into the SpeedTouch™ USB port marked with the
USB logo.
2Plug the other end of the USB cable into (one of) the USB port(s) of your
computer. In most cases your computer's USB port is marked with the same
USB symbol.
Mac OS X will automatically recognise the detection of a new port.
3Make sure the SpeedTouch™ Setup CD is inserted, and then click OK.
4In the Network window, click Apply Now.
Device settings Once you have connected a device, you can personalise its settings. For more
information, see “ Device settings” on page 15.
A USB logo looks like this:
You can also connect your computer to the SpeedTouch™ via a USB
hub, provided that the hub is autonomously powered.
20 E-DOC-CTC-20051017-0153 v1.0
Chapter 2
Local Network Setup
2.3 Wireless Ethernet
Introduction The SpeedTouch™ 780 WL Wi-Fi® certified IEEE 802.11g compliant wireless access
point allows multiple computers to connect wirelessly to your local network over
the SpeedTouch™ Wireless LAN environment. The SpeedTouch™ is backward
compatible with IEEE 802.11b, which means 802.11b and 802.11g devices can
coexist in the same wireless network.
The Wireless Distribution System (WDS) on your SpeedTouch™ allows you to
extend the range of your wireless network. To be able to use WDS, you will need to
introduce an additional WDS-enabled access point into your wireless network.
To be able to connect the computers, make sure that a wireless client adapter
(WLAN client) is installed on each computer you want to connect via the WLAN.
Wireless client
requirements
All wireless client adapters compliant to 802.11g and/or 802.11b can communicate
with the SpeedTouch™ and other members of the SpeedTouch™ (W)LAN
environment. However, be aware that only 802.11g compliant wireless clients are
able to gain full profit of the 54 Mb/s (Max) bandwidth delivered by the
SpeedTouch™.
It is highly recommended to use only wireless client adapters that are Wi-Fi™
certified to ensure smooth interoperability with the SpeedTouch™’s WLAN.
21
E-DOC-CTC-20051017-0153 v1.0
Chapter 2
Local Network Setup
2.3.1 Wireless Basics
802.11b/g 802.11b is an IEEE standard, operating at 2,4 GHz at a speed of up to 11 Mb/s.
802.11g, a newer IEEE standard also operating at 2,4 GHz, gives you up to 54
Mb/s speed, more security and better performance.
Wireless Fidelity The Wi-Fi certification ensures that your SpeedTouch™ will interoperate with any
Wi-Fi certified 802.11g and 802.11b compliant wireless device.
Access Point The SpeedTouch™ Wireless LAN Access Point (AP) behaves as a networking hub
allowing to wirelessly interconnect several devices to the local (W)LAN and to
provide access to the Internet.
Network Name or SSID The WLAN's 'radio' link is a shared medium. As no physical connection exists
between the SpeedTouch™ and wireless clients, a name must be given to allow
unique identification of your WLAN radio link. This is done by the Service Set ID
(SSID), also referred to as Network Name. Wireless clients must be part of this SSID
environment in order to be able to communicate with other clients on the (W)LAN -
including the SpeedTouch™.
Radio channels The 802.11g standard allows several WLAN networks using different radio channels
to be co-located. The SpeedTouch™ supports multiple radio channels and is able to
select the best radio channel at each startup.
You can choose to set the channels automatically or manually.
The SpeedTouch™ supports all channels allowed for wireless networking. However,
depending on local regulations, the number of channels actually allowed to be used
may be additionally restricted, as shown in the table below.
The different channels overlap. To avoid interference with another access
point, make sure that the separation (in terms of frequency) is as high as
possible. It is recommended to keep at least 3 channels between 2 different
access points.
Regulatory Domain Allowed Radio Channels
China 1 to 13
Europe 1 to 13
Israel 5 to 8
Japan 1 to 14
Jordan 10 to 13
Thailand 1 to 14
USA / Canada 1 to 11
22 E-DOC-CTC-20051017-0153 v1.0
Chapter 2
Local Network Setup
Antennas Direct the external antenna to allow optimization of the wireless link. If for example
the antenna is erect, wireless links in the horizontal plane are favoured. Please note
that the antenna characteristics are influenced by the environment, that is by
reflections of the radio signal against walls or ceilings. It is advisable to use the
received signal strength as indicated by the wireless client manager to optimize the
antenna position for the link to a given client.
Concrete walls weaken the radio signal and thus affect the connection.
23
E-DOC-CTC-20051017-0153 v1.0
Chapter 2
Local Network Setup
2.3.2 Connecting Wireless Clients for the First Time
Wireless default
settings
After every Reset-to-Defaults, the SpeedTouch™ wireless access point
configuration is returned to its initial default settings.
These default settings are:
Security level is low (security disabled) for an easy first use, meaning the data
will not be encrypted. Wireless security settings are described in
“2.3.3 Wireless Security” on page 25.
This default network name (SSID) is printed on the identification label located
on the bottom of your SpeedTouch™ and is unique for each device. It consists
of the concatenation of the word “SpeedTouch” and 6 hexadecimal
characters, without any spaces, for example SpeedTouch123456.
The SpeedTouch™ is broadcasting its network name (SSID).
The radio channel number is set to ‘automatically scan for the best radio
channel’.
Registration is not activated. New stations are allowed automatically. The
Access Control List is open and empty. No wireless client will be denied access
to the SpeedTouch™ based on its physical hardware address.
To prepare wireless
clients for the first time
Make sure that:
The SpeedTouch™ is turned on and ready for service.
The SpeedTouch™ is in its default configuration.
If necessary, reset the SpeedTouch™ to its default configuration (See
“6.4 Reset to Factory Defaults” on page 112 for more information).
A wireless client adapter is installed on your computer.
The wireless client adapter’s IP configuration is set to dynamically obtain its IP
configuration (DHCP) - this is usually the default. For more information, see
the documentation of your wireless client adapter.
To configure wireless
clients for the first time
The wireless client must be correctly configured for the default network name. As
the SpeedTouch™ broadcasts its network name to the wireless clients, you can
select the SpeedTouch™ wireless network from a list of available networks.
Depending on your wireless client a wireless icon may become green or a message
similar to the following may appear: “Successfully joined Wireless network
SpeedTouch123456”.
!The default wireless settings may differ from the settings listed above
depending on your Service Provider’s requirements. If this is the case, refer
to the installation/configuration instructions provided by your Service
Provider.
Some wireless clients do not automatically join a wireless network. If so,
follow the instructions for the wireless client software to initiate association.
24 E-DOC-CTC-20051017-0153 v1.0
Chapter 2
Local Network Setup
First-time association
example
The example below shows how the SpeedTouch™ wireless network is presented
towards a Windows XP Service Pack 2 system.
Proceed as follows to associate your wireless client to the SpeedTouch™:
1Click the network icon in the notification area:
The Wireless Network Connection window appears:
2In the Choose a wireless network list, select the SpeedTouch™ wireless
network and click Connect.
The following window appears:
3Click Connect Anyway.
Your computer is now connected to the SpeedTouch™ wireless network.
For other Operating Systems the wireless client will in most cases be
configured via dedicated client managers.
25
E-DOC-CTC-20051017-0153 v1.0
Chapter 2
Local Network Setup
2.3.3 Wireless Security
Introduction Since the SpeedTouch™ wireless environment is a radio environment, precautions
must be taken to ensure that your wireless network is safe from malicious intruders.
To secure your wireless network, the following wireless access point settings can be
personalised:
Your Network Name (SSID)
ACL setting
Data encryption
Security settings To personalise the wireless security settings on your SpeedTouch™:
1Go to the SpeedTouch™ Web pages.
2In the menu, select Home Network.
3Click your WLAN.
4In the upper right corner, click Configure.
5On the Wireless Access Point page, you can modify the Security settings.
Network Name (SSID) On the Wireless Access Point page, you can give a new name to your Network
Name (SSID).
Under Security, you can clear Broadcast Network Name (SSID), to prohibit the
Network Name from being broadcast.
26 E-DOC-CTC-20051017-0153 v1.0
Chapter 2
Local Network Setup
Access Control List
(ACL)
The SpeedTouch™ features a managed Access Control List (ACL) and a physical
registration mechanism in the form of the Association / Registration button on the
front panel of your SpeedTouch™.
On the Wireless Access Point page, you have the following options for the ACL:
New stations are
Allowed (automatically): All new stations can access the SpeedTouch™.
Allowed (via registration): Only allowed stations in the ACL have access.You
can add new stations via:
The Association / Registration button.
The Search for wireless devices task.
For more information, see “ Registering wireless clients” on page 27.
Not allowed: Only allowed stations in the ACL have access.
You can add new stations to the ACL only via the Search for wireless devices
task. For more information, see “ Registering clients via Web pages” on
page 27.
Data encryption To set up wireless connectivity, you can choose different levels of security:
Security disabled (default)
No security; the data will not be encrypted, no authentication process will be
used.
WEP (Wired-Equivalent Privacy)
Traffic between the SpeedTouch™ and the clients is encrypted by sharing a
pre-defined 64-bit or a 128-bit Network key for secure communication with
legacy 802.11b clients.
WPA-PSK (Wi-Fi Protected Access Pre-Shared Key)
The highest form of security available for home users. Make sure that your
wireless client and client manager are compatible with it.
The default 64 bit hexadecimal WEP key is printed on the identification
label located at the bottom of the SpeedTouch™ and is unique for
each device.
The default WPA-Personal pass phrase is printed on the identification
label located at the bottom of the SpeedTouch™ and is unique for
each device.
The WPA-Personal pass phrase must consist of 8 to 63 ASCII
characters or 8 to 64 HEX digits.
Wireless access points may already have been configured during the Home
Install Wizard.
If
If you change wireless settings, wireless clients will be disconnected. In this
case, you need to reconfigure the wireless clients before you can connect to
the Internet again.
27
E-DOC-CTC-20051017-0153 v1.0
Chapter 2
Local Network Setup
2.3.4 Connecting Additional Wireless Clients
Preconditions Make sure that:
The SpeedTouch™ is turned on and ready for service.
The SpeedTouch™ has been configured as DHCP server (default).
The wireless client adapters have been installed on all the computers you
want to connect to the WLAN.
Security issues Depending on the personalised wireless settings:
Make sure you use the same encryption or security level on the client as
on your SpeedTouch™. If for instance WPA-PSK is enabled on the
SpeedTouch™, you must also configure the wireless client to use WPA-
PSK and configure the same WPA-PSK pass phrase.
If the Network Name (SSID) is not
le1(e wi(ut)l wi(ut))-6(s[(le1(i wi(ut)cli.2((le)-r.6.7wi(ut).9(e )(ur(le)-5.8((le)-peed2(f)o.2(f)u((le)-c8(st)]TJ17.26 0 TD0 Tc0.002 Tre th)™)0( Ne ts)6.9()-6w5.2()k )-6.7e.()k )-Ref.2(tditi)6.1(,)-0.diti)h.1(,)-7(the )]TJ61.54 -1.22 TD-2.0006 Tc4.0026 Tdo.7(ad)4um((le)-7.9(t)clt ad(c)t)3us)i.7(a)-o.7(ad)ptifastd7(ad)5.83(e ad(9-7.9(t)l.7(a)-7.9(t)reless )6..7(a)-i.7(a)-7.9(t)cli.2e ad(9-less )m((le)-o.2(7(e wiPSK)6.6us)i.7(a)-nd7(ad)ftd7(ad)rm((le)-acry.7(ad)p.7(ad)lt).)]TJ/TT1 1 Tf9.96 0 0 9.96 184582 662.8203 Tm0 0 0.449 rg0 Tc0 Tw<0017>Tj/F4 1 Tf9 0 0 9 206582 662.8203 Tm0 g-07TD0 Tc0.0057 TIf.6.7wi ts).9(e )(u[(SpeedT))-o.T))-.5(ouACe sa)]TJ165.54 0 TD-0.0008[(L 6.7(sett ar(Make )6e.6(nings:)]TJ/TT1 1 Tf9.96 0 0 9.96 2064.5 562.8203 Tm0 0 0.449 rg0 Tc0 Tw<0017>T3/F4 1 Tf9 0 0 9 224.5 562.8203 T49 rg0.0003 Tc-.0057 TN)s)6.9(h)-w(Nam) u mNamNam fw(Nam)4.5caly.5ons
28 E-DOC-CTC-20051017-0153 v1.0
Chapter 2
Local Network Setup
Registering clients via
the association button
Proceed as follows to register new wireless network clients via the association
button:
1Push the Association button on the SpeedTouch™front panel for at least two
seconds.
The WLAN LED toggles between green and red.
The ACL will be unlocked for a time frame of one minute. Any new wireless
client successfully attempting to connect to the SpeedTouch™ (having the
correct wireless settings, that is the network name and, if required, the
network key) within the time frame of one minute, will be added to the table.
The SpeedTouch™ automatically saves your current configuration at the end
of the registration phase.
2Successfully registered stations are associated to the SpeedTouch™ WLAN.
Depending on your WLAN client adapter, a wireless icon may become green
or a message similar to the following may appear: “Successfully joined
Wireless network SpeedTouch123456”.
3The wireless clients will be added to the SpeedTouch™ ACL.
4After one minute the ACL is locked.
Some WLAN clients do not automatically join a WLAN. If so, follow
the instructions for the WLAN client software to initiate the
association.
The registration procedure can be repeated as often as needed.
29
E-DOC-CTC-20051017-0153 v1.0
Chapter 2
Local Network Setup
2.3.5 Extending the Range of Your Wirelstess
Network
Wireless Distribution
System (WDS)
The SpeedTouch™ features the Wireless Distribution System (WDS) functionality.
This feature allows you to extend the range of your wireless network by introducing
one or more WDS-enabled devices into your wireless network.
WDS enables data packets to pass from one wireless access point to another, as if
the access points were ports on a wired Ethernet switch. WDS allows you to extend
the range of your SpeedTouch™ by means of one or more wireless repeaters, like
for instance a SpeedTouch™180. The following illustration depicts two WDS-
enabled devices communicating via WDS.
Preconditions Make sure that:
Your wireless repeater is be WDS enabled.
Both your SpeedTouch™ and your wireless repeater use:
The same WEP key if WEP is enabled.
The same fixed channel.
The SpeedTouch™ allows you to add up to four wireless repeaters.
Repeaters extend the coverage area of your wireless LAN. However, bear in
mind that throughput is reduced for wireless clients that are connected
through a repeater.
SpeedTouch™180 SpeedTouch™780WL
WDS Link
30 E-DOC-CTC-20051017-0153 v1.0
Chapter 2
Local Network Setup
To configure WDS Proceed as follows:
1Go to the SpeedTouch™ Web pages.
2In the menu, select Home Network.
3Click your WLAN.
4In the upper right corner, click Configure.
5On the Wireless Access Point page, in the Pick a task list, click Configure WDS.
6Select WDS Enabled.
7In the Pick a task list, click Scan for wireless access points.
A warning is displayed.
8Click OK.
The SpeedTouch™ scans for access points on the same radio channel.
9Select your repeater in the List of Accessible Access Points, and then click
Apply.
If not already done, set a fixed channel and check whether the security
settings (WEP encryption or no encryption) on your SpeedTouch™ are
the same as on the repeater.
31
E-DOC-CTC-20051017-0153 v1.0
Chapter 3
Internet Connectivity Dial-In Clients
3 Internet Connectivity Dial-In Clients
Introduction If you want to set up initial Internet connectivity using the Home Install Wizard on
the Setup CD or the embedded Easy Setup, refer to the provided Installation and
Setup Guide.
Access methods Depending on the configuration of the SpeedTouch™ you may have:
Direct access:
As soon as the initial configuration is finished, immediate and uninterrupted
WAN access is provided.
Dial-in access:
Access must be explicitly established, that is by “dialling” into a Broadband
Remote Access Server (BRAS).
Depending on the SpeedTouch™ configuration, dial-in access is provided via
the SpeedTouch™’s Routed PPPoA or Routed PPPoE packet services with
embedded PPP client.
Connection protocols The applied connection protocol model depends on the service profile you selected
to configure the SpeedTouch™ and should correspond with the Service Provider’s
requirements. If, for instance, your ISP provides PPPoE, you should configure
PPPoE.
You can find more information on connection protocols in the Internet Connection
Configuration Guide.
Dial-in clients There are different ways to dial in, depending on the operating system on your
computer and your preferences.
If you have direct access, the remote organisation might ask for a user
name and password on an Internet welcome page.
Dial-in method: can be used on following
operating system:
For more information,
see:
Embedded PPP dial-in client:
1Dial-in client on
embedded pages
Windows, Mac, unix,
other
“3.1 SpeedTouch™
Web Pages”
2Windows XP/UPnP
(Internet Gateway
Device)
Windows XP “3.2 Internet Gateway
Device Control Agent”
on page 35
32 E-DOC-CTC-20051017-0153 v1.0
Chapter 3
Internet Connectivity Dial-In Clients
Embedded PPP dial-in
clients
The SpeedTouch™’s embedded PPP dial-in client allows you to establish an Internet
connection for computers residing on your local network, using only one computer
of the network to control the client.
If this computer runs:
Any Operating System
you can always use the SpeedTouch™ Web pages.
See “3.1 SpeedTouch™ Web Pages” on page 33 to proceed.
Windows XP
you can use the Windows XP Internet Gateway Device Control Client.
See “3.2 Internet Gateway Device Control Agent” on page 35 to proceed.
Broadband host PPPoE
dial-in clients
You can also connect to the Internet using a Broadband PPPoE dial-in application.
The PPP over Ethernet connection scenario provides PPP-like dial-in behaviour over
the virtual Ethernet segment.
To be able to use a broadband dial-in application on your computer for connecting
to the Internet, the SpeedTouch™ needs to be configured for Bridged Ethernet or
Routed PPPoE (with PPPoE relay) via the SpeedTouch™ Home Install Wizard on the
Setup CD or the embedded Easy Setup. .
If your computer runs ... you can use ...
Windows XP the Windows XP broadband dial-in client
Mac OS X a Mac OS X broadband dial-in client
a broadband PPPoE dial-in client provided by
you Service Provider
Upon availability of OS-specific PPPoE dial-in client applications, the latter
method is Operating System independent.
For PPPoE session connectivity from a Mac OS 8.6/9.x, a Windows 95/
98(SE)/ME/2000 or a Linux system, a host PPPoE dial-in application is
mandatory.
33
E-DOC-CTC-20051017-0153 v1.0
Chapter 3
Internet Connectivity Dial-In Clients
3.1 SpeedTouch™ Web Pages
Introduction As the SpeedTouch™ Web pages are controllable from any Operating System with
an installed Web browser, the method to establish PPP sessions described later, can
be used on any computer system.
For more information on Internet connection setup, refer to the provided
Installation and Setup Guide.
Starting an Internet
session
Proceed as follows to start an Internet session:
1Open a Web browser on your computer and browse to the SpeedTouch™ Web
pages (see “1.2.1 Access via the Web Interface” on page 7 for more
information).
The SpeedTouch™ home page appears by default.
2Click Connect at the appropriate broadband connection.
The SpeedTouch™ embedded PPP dial-in client establishes the Internet
connection.
3Browse the Web.
Monitoring your
Internet connection
You can view and monitor your connection to the Internet as long as the session is
running via:
The SpeedTouch™ System Information page: see “5.3.1 Information” on
page 52.
The SpeedTouch™ Diagnostics task: see “5.4.1 Connectivity Check” on
page 60.
You might be requested to enter your user name and password.
34 E-DOC-CTC-20051017-0153 v1.0
Chapter 3
Internet Connectivity Dial-In Clients
Terminating an Internet
session
Proceed as follows to close an active PPP connection:
1Go to the SpeedTouch™ Web pages.
2Click Disconnect at the appropriate broadband connection.
The SpeedTouch™ embedded PPP dial-in client closes the Internet connection.
The Internet Link status changes to Disconnected and your computer is offline.
35
E-DOC-CTC-20051017-0153 v1.0
Chapter 3
Internet Connectivity Dial-In Clients
3.2 Internet Gateway Device Control Agent
Introduction Windows XP users can easily establish PPP sessions, thanks to the Windows XP
Internet Gateway Device (IGD) Discovery and Control Client that allows you to
control the SpeedTouch™ directly from you computer.
Preconditions Make sure that:
The following subcomponents of the Windows XP Networking Services are
added to your Windows XP system:
UPnP™ (see “ SpeedTouch™ not detected by UPnP™ or IGD Control
Client” on page 109).
IGD Discovery and Control Client (see “ Adding IGD Discovery and
Control” on page 110).
UPnP™ is enabled on your SpeedTouch™. To enable UPnP, see “5.5.3 Game &
Application Sharing” on page 67.
Starting an Internet
session
Proceed as follows to start an Internet session:
1In the Windows taskbar, click Start.
2Select (Settings >) Control Panel.
The Control Panel window appears.
3Go to (Network and Internet Connections >) Network Connections.
The Network Connections window appears.
You will find an Internet Gateway icon, representing the SpeedTouch™ IGD
Internet connection ability.
4Double-click the Internet Connection icon.
The SpeedTouch™ embedded PPP dial-in client establishes the Internet
connection. The Internet Gateway icon displays Connected and your
computer is online.
5Open a Web browser and surf the Internet.
The IGD Control Client only allows to connect or disconnect a fully
configured connection.
36 E-DOC-CTC-20051017-0153 v1.0
Chapter 3
Internet Connectivity Dial-In Clients
Internet connection
status
As long as the SpeedTouch™ embedded PPP dial-in client is connected, you can
view the connection status and some counters by double-clicking the Internet
Connection icon in the Network Connections window.
Terminating an Internet
session
Proceed as follows to terminate an Internet session:
1In the Windows taskbar, click Start.
2Select (Settings >) Control Panel > (Network and Internet Connections >)
Network Connections.
3In the Network Connections window, right-click the Internet Connection icon
and select Disconnect to close the session.
4The SpeedTouch™ embedded PPP dial-in client will close the Internet
connection. The Internet Gateway icon displays Disconnected and your
computers are offline.
You can also double-click the icon. Then the Internet Connection
Status window will appear on which a Disconnect button is available
to close the session.
37
E-DOC-CTC-20051017-0153 v1.0
Chapter 4
Voice over IP
4 Voice over IP
Voice over IP Internet telephony or Voice over IP (VoIP) can be defined as the transfer of
telephone calls over your Internet connection.
The SpeedTouch™ VoIP
solution
With your SpeedTouch™ you can make Internet and regular telephone calls using
traditional analogue phones, connected to your SpeedTouch™.
Multi-line service The voice service on your SpeedTouch™ provides additional lines without the need
for additional copper pairs. The additional lines allow you to make and receive
several internal and external Internet calls simultaneously.
Fax You can also connect a fax machine to your SpeedTouch™ in order to send and
receive faxes over your Internet connection or over the traditional phone line.
The following MGCP configuration parameters are provided by your ISP:
IP address and port number (usually 2727) of the provider’s call agent
Call agent The provider’s call agent contains the call control "intelligence". It creates, modifies
and deletes connections in order to establish and control media sessions with other
multimedia endpoints.
(
As VoIP signalling protocol your SpeedTouch™ uses the Media Gateway
Control Protocol (MGCP), RFC 3435.
38 E-DOC-CTC-20051017-0153 v1.0
Chapter 4
Voice over IP
4.1 Telephony Setup
Telephony installation The SpeedTouch™ is equipped to connect one or two analogue phones or faxes.
Use a phone cable with RJ-11 connectors to:
1Wire the SpeedTouch™ Phone port(s) to your phone(s) or fax.
2If your SpeedTouch has a black-coloured port labeled "PSTN", you must
connect this port to the telephone output of your DSL splitter to allow regular
phone calls with the same telephone set. In the other case, no additional
connections are needed.
Telephony configuration The telephony service might already have been configured on your SpeedTouch™
during initial setup.
If not, follow the instructions below:
Enable the telephony service
Configure the telephony service
This is only required if you still want to make phone calls using the
regular telephone line.
!Be aware that, if the PSTN port (if provided) is not wired to your
telephone wall outlet or distributed filter, emergency calls are not
always possible!
!As distributed filters are country-specific, you cannot use the device
everywhere.
4
32
1ETHERNET
1432
DSL PSTN PHONE
12
RESETUSB
Your Internet connection must be up and running before you can configure
Internet telephony.
39
E-DOC-CTC-20051017-0153 v1.0
Chapter 4
Voice over IP
Enable the telephony
service
Proceed as follows to enable the telephony service:
1Go to the SpeedTouch™ Web pages.
2In the menu, select Toolbox > Telephony.
3In the upper right corner, click Configure.
4Select Service Enabled.
5Click Apply.
Configure the telephony
service
Proceed as follows to configure the MGCP telephony service:
1Go to the SpeedTouch™ Web pages.
2In the menu, select Toolbox > Telephony.
3In the upper right corner, click Expert configure.
4Enter the IP address and the port number of the call agent, as provided by
your ISP.
5Click Apply.
Verifying telephone
connectivity
Proceed as follows to verify the voice connection:
1Make sure the SpeedTouch™ is turned on and ready for service.
2Check whether your phone is properly attached to the SpeedTouch™.
3Make sure the Internet telephony service is enabled and configured.
4The VoIP Ready LED must be lit.
5Pick up your phone, wait for the dialling tone, and dial the number. If you dial
a ‘#’ after the phone number, the phone number will be called instantly.
For more information, see “1.2.1 Access via the Web Interface” on
page 7.
The phone(s) attached to the SpeedTouch™ can receive incoming VoIP
calls, as long as your SpeedTouch™ is turned on and the VoIP Ready LED is
lit.
For calls over the regular phone line, your phones are line powered by the
telephone company and can therefore always be reached, even if the
modem is turned off.
40 E-DOC-CTC-20051017-0153 v1.0
Chapter 4
Voice over IP
4.2 Supplementary Telephony Services
Supported telephony
services
Depending on your provider’s configuration, the following services will be
available.
For more information on how to use some of these services, see “Using the
services on the phone” on page 41.
Service Description
Call Hold Allows you to put a call on hold, to dial another number, and
to switch between the active and held call whenever you
want, or to terminate the active or held call.
Call Waiting Allows you to answer or reject an incoming call while you
are in a conversation.
Call Transfer Allows you to transfer a call to another person.
Conference Call
(3 Parties)
Allows you to make a conference call.
Calling Line
Identification
Presentation
(CLIP)
Allows you to see the phone number of the person who is
calling you on your phone display.
If you cannot take the call, the phone number is stored on
the SpeedTouch™ Web pages, guaranteeing you do not
miss important calls.
CLIP will only work if CLIR is deactivated on the calling
phone.
Calling Line
Identification
Restriction (CLIR)
Restricts the transmission of your phone number when you
make a call, in order to protect your confidentiality. Your
phone number will not appear on the screen of your partner.
When this service is activated, your phone number will
never be transmitted.
To activate CLIR on call basis, see “ Using the services on
the phone” on page 41.
Forced FXO Allows you to force the SpeedTouch™ to make the phone
call over the PSTN, that is the regular telephone line.
41
E-DOC-CTC-20051017-0153 v1.0
Chapter 4
Voice over IP
Using the services on
the phone
The following table explains how to use a telephony service. The commands
depend on your provider’s configuration and might be different from those
described here. For more information, see your provider’s documentation.
Make sure your phone is off-hook when you dial the commands.
If your phone does not have an R or another hook flash button, put down
the hook for 1/2 second and then dial the command number.
To use the service: Proceed as follows:
Call Hold To put person A on hold:
1Dial R, 2 to put the call with person A on hold.
2Dial R, 1 to retrieve the call on hold.
To put person A on hold and set up a call to person
B:
1Dial R, 2 to put the call with person A on hold.
2Wait for the dialling tone, and dial the number
of person B.
3Dial R, 2 to switch back to person A.
Person B is put on hold.
Call Waiting You are in a phone conversation with person A
while person B is calling you. The phone produces
a waiting tone and - if CLIP is enabled and CLIR
disabled - displays the number of person B.
Do one of the following:
To reject the incoming call, dial R, 0.
To terminate the first call and to switch to the
waiting call, dial R, 1.
If you do not want to terminate the first call,
dial R, 2 to keep the first caller on hold while
answering the second call.
To return to person A while putting
person B on hold, dial R, 2.
To return to person A while terminating
the call with person B, dial R, 1.
Call Transfer You receive a phone call from person A and you
want to transfer him to person B.
1Dial R, 2.
2Wait for the dialling tone.
3Dial the number of person B.
Person B picks up the phone.
4Dial R, 4 to transfer the call.
5Hang up.
42 E-DOC-CTC-20051017-0153 v1.0
Chapter 4
Voice over IP
Command overview The table below lists all standard service codes of the telephony services. These
might be different on your SpeedTouch™, depending on your provider.
Conference Call (3 Parties) To set up a conference call:
1
43
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5 SpeedTouch™ Web Interface
SpeedTouch™
documentation
Consult:
The SpeedTouch™ Installation and Setup Guide
for more information on setup and installation procedures.
45
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.1.1 Menu
Menu items The menu is located on the left side of the page and consists of the following menu
items:
SpeedTouch:
Provides basic information on the SpeedTouch™.
Broadband Connection:
Allows you to view/configure your broadband connections.
Toolbox:
Allows you to assign games or applications to a device and secure your
Internet connection.
Home Network:
Allows you to manage your local network.
Collapsing and
expanding the menu
You can collapse/expand the menu by clicking the arrow located at the top of the
menu.
46 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.1.2 Language Bar
Language bar The language bar is located under the SpeedTouch™ logo and allows you to
change the language of the SpeedTouch™ Web interface.
!The language bar will only be shown if more than one language is available.
47
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.1.3 Navigation Bar
Navigation bar The navigation bar is located at the top of the page and allows you to:
View the current user name.
Click this name to change your password or switch to another user.
View the current position on the SpeedTouch™ Web interface.
Get context-related Help information.
Display level Depending on the page you are viewing, the following buttons will be available:
Overview to view a summary of the current status or configuration.
Details to view more detailed information on the current status or
configuration.
Configure to change the current settings.
48 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.1.4 Notification Area
Notification area The notification area is located under the Navigation Bar and is used to display:
Error messages, indicated by a red traffic light.
Warnings, indicated by an orange traffic light.
Information, indicated by a green traffic light.
If none of these events occur, the notification area will not be shown.
49
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.1.5 Tasks
Tasks To allow a quick configuration of your SpeedTouch™, some pages may offer you a
number of related tasks in the Pick a task list. These tasks will guide you to the page
where you can perform the selected task.
51
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.3 SpeedTouch
The SpeedTouch menu The SpeedTouch menu consists of the following items:
Information
Configuration
Event Logs
The SpeedTouch page The SpeedTouch page gives you some basic information on the SpeedTouch™:
Product Information
Configuration
52 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.3.1 Information
Information The Information page summarizes important information on your SpeedTouch™.
You may need this information when you contact your helpdesk.
53
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.3.2 SpeedTouch™ Easy Setup
Easy Setup Wizard The Easy Setup Wizard helps you to configure your SpeedTouch™ Internet
connection.
Proceed as follows to configure the SpeedTouch™ using the SpeedTouch™ Easy
Setup wizard:
1In the left menu, click SpeedTouch.
2In the Pick a task list, click Set up.
The Easy Setup wizard will now guide you through the configuration of your
SpeedTouch™.
54 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.3.3 Restart
Restarting your
SpeedTouch™
Proceed as follows:
1In the left menu, click SpeedTouch.
2In the Pick a task list, click Restart.The following message appears:
3Click Yes, restart my SpeedTouch.
The SpeedTouch™ restarts.
The SpeedTouch™ returns to the Home page.
55
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.3.4 Configuration
Overview The Overview page displays the current configuration of your SpeedTouch™.
Details The Details page displays more detailed information on the current configuration of
your SpeedTouch™.
Configure The Configure page allows you to change the current configuration.
If you want to:
Reconfigure your SpeedTouch™:
Click Configuration Wizard under Service Configuration. For more
information, see “5.3.2 SpeedTouch™ Easy Setup” on page 53.
Configure the time settings of your SpeedTouch™:
Select Auto-configuration if you want the SpeedTouch™ to use a time
server to synchronise its clock to a dedicated time server.
Clear Auto-configuration to manually configure the SpeedTouch™ time
settings.
Disable/enable Web browsing interception or set it to automatic:
In the Web Browsing Interception list, click the Web browsing interception
setting of your choice.
Click Apply to apply and save your settings.
!If you disable Web browsing interception or set it to automatic you
will not be able to use Parental Control.
56 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.3.5 Back up & Restore
Introduction The Back up & Restore page allows you to:
Save your current configuration.
Restore a previously saved configuration.
Accessing the Backup
& Restore page
Proceed as follows:
1In the SpeedTouch menu, click Configuration.
2Click Configure.
3In the Pick a task list, click Save or Restore Configuration.
Saving your current
configuration
Proceed as follows:
1Click Back up Configuration Now.
2Click Save.
3Choose a location to save your backup file and click Save.
Restoring a previously
saved configuration
Proceed as follows:
1Click Browse.
2Select the configuration file you want to restore and click Open.
3Click Restore Configuration Now.
The SpeedTouch™ loads your configuration and restarts.
At the end of the procedure, the SpeedTouch™ returns to the Home page.
57
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.3.6 Reset to Factory Defaults
Introduction The Reset to Factory Defaults page allows you to reset the SpeedTouch™ to return
to the initial configuration of your SpeedTouch™. All your changes will be
deleted.The following message appears:
Resetting the
SpeedTouch™ factory
defaults
Proceed as follows:
1In the left menu, click SpeedTouch.
2In the Pick a task list, click Return to Factory Default Settings.
3Click Yes, reset my SpeedTouch.
!If you reset your SpeedTouch™ to factory default settings, all active
connections will be disconnected.
58 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.3.7 Event Logs
Event Logging The Event Logs page summarizes the last events recorded on your SpeedTouch™.
Recorded Events The Recorded Events table gives you an overview of the last event logs that have
been recorded since the SpeedTouch™ was turned on. The first column of the table
indicates the importance of the event log.
Category The Category list allows you to filter the events shown in the Recorded Events
table. For example, by clicking Security you can view all security related events, for
example generated by the SpeedTouch™ firewall.
Indicator Description
Informational
Warning
Error
59
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.4 Broadband Connection
The Broadband
Connection menu
The Broadband Connection menu consists of following menu items:
DSL Connection
Internet Services
The Broadband
Connection page
The Broadband Connection page gives you a short status overview of the
connections configured on the SpeedTouch™.
Click View more to see more information on the selected broadband connection.
If you configured a dial-up connection, you can establish/terminate the
connection by clicking Connect/Disconnect.
60 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.4.1 Connectivity Check
Introduction On this page, you can perform a connectivity check on an Internet service of your
SpeedTouch™. The following message appears:
Checking your Internet
connectivity
Proceed as follows:
1In the left menu, click Broadband Connection.
2In the Pick a task list, click Check connectivity to the Internet.
3In the Internet Service to Check list, click the Internet service that you want to
check.
4Click Check Connectivity.
The SpeedTouch™ lists the test results in the Test Results list.
Analysing the test
results
If the test is successful, you will get a list of green check marks. Otherwise a red
cross will indicate which tests have failed.
61
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.4.2 DSL Connection
Overview Click Overview to view basic information on your DSL connection.
Details Click Details to view more detailed information on your DSL connection.
63
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.4.4 Internet Service Settings
Accessing the Internet
Service Settings page
Proceed as follows:
1In the Broadband Connection menu, click Internet Services.
2Click the View more link of the Internet service you want to view.
Overview The Overview page gives you basic information on the selected Internet Service.
Details The Details page gives you more detailed information on the selected Internet
Service.
If you configured a connection you can establish/terminate the connection
by clicking Connect/Disconnect.
If you configured a dial-up connection you can establish/terminate the
connection by clicking Connect/Disconnect.
65
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.1 Remote Assistance
Enabling Remote
Assistance
The Remote Assistance page allows you to make your SpeedTouch™ accessible for
remote support.
Proceed as follows to use remote assistance:
1If necessary, type a password in the Password box.
2Click Enable Remote Assistance.
3Pass the information listed under:
URL
Username
Password
to your technical support, in order for them to be able to access your
SpeedTouch™.
Terminating remote
assistance
The remote assistance session ends:
if the technical support disables remote assistance.
after 20 minutes of inactivity.
after restarting your SpeedTouch™.
!If you want to enable remote assistance, you must be connected to the
Internet.
Once the technical support is connected, no other connections can be
made.
66 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.2 Telephony
Introduction The SpeedTouch™ is equipped with:
Two Phone ports allowing you to connect up to two phones for making phone
calls over the Internet.
One PSTN port allowing you to make phone calls over the Public Switched
Telephone Network (PSTN) network.
Overview On this page you can view information on your current VoIP configuration.
Configure On this page you can disable/enable the VoIP service by selecting or clearing the
Service Enabled check box.
Expert Configure On this page you can view/change the following MGCP parameters:
Call agent:
The IP address of your provider’s MGCP server.
Call agent port:
The port used by your call agent (usually port 2727). This port will be used to
contact the call agent.
For more information on how to set up your Voice over IP (VoIP) network,
consult the User’s Guide on the SpeedTouch™ Setup CD.
67
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.3 Game & Application Sharing
Overview The Overview page summarizes the applications or games installed on a particular
local host on your network, for which the SpeedTouch™ should accept inbound
initiated connections coming from the Internet.
Configure On the Configure page, you can:
Select Use UPnP to enable UPnP on the SpeedTouch™.
UPnP provides NAT-Traversal: UPnP aware applications on a PC will
automatically create Hyper-NAT entries on the SpeedTouch™ for incoming
traffic on the protocol ports this type of traffic needs. As a consequence these
applications are able to traverse the SpeedTouch™ without the need for extra
and manual configuration.
For security reasons you are able to configure the UPnP policy towards
Windows XP and UPnP aware applications and Operating Systems.
In case you select the Use Extended Security check box, only limited UPnP
operation between a host running MS Windows XP and the SpeedTouch™ is
allowed: A local host is:
NOT allowed to connect/disconnect the SpeedTouch™ Internet Gateway
Device (IGD) connection.
Allowed to add/delete Hyper-NAT entries only for its own IP address, not
for other local hosts.
If you clear the Use Extended Security check box, all UPnP- and IGD-based
communication between any local host and the SpeedTouch™ is allowed.
UPnP is an architecture for transparent peer-to-peer connectivity of
computers, intelligent appliances, and (wireless) devices. It enables
seamless operation of a wide range of games and messaging
applications.
68 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
Assign a game or application to a specific network device.
69
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.4 Defined Games & Applications
Accessing the Defined
Games & Applications
page
Proceed as follows to access the Defined Games & Applications page:
1In the Toolbox menu, click Game & Application Sharing.
2In the Pick a task list, click Modify a game or application.
The Defined Games &
Applications page
This page gives you an overview of the games and applications defined on your
SpeedTouch™. Each game or application can be assigned to a device on your local
network.
If you want to:
View the translation rules of a game or application, click the name of the rule.
Change the translation rules of a game or application, click the Edit link of the
game or application.
Remove a game or application from your SpeedTouch™, click the Delete link
of the game or application.
70 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.5 Game or Application Definition
Accessing the Game or
Application Definition
page
Proceed as follows to access the Game or Application Definition page:
1In the Toolbox menu, click Game & Application Sharing.
2In the Pick a task list, click Modify a game or application.
3Click the name of the game or application you want to view/change.
Overview This page gives you an overview of the port mappings used to allow this service or
game to be initiated from the Internet.
A service consists of one or more TCP/UDP port ranges. Each incoming port range
can be translated into a different internal (local network) port range. Port ranges can
be statically assigned to devices or dynamically assigned using an outgoing trigger.
Configure Under:
Game or Application Name you can:
Change the name of the game or application.
Game or Application Definition you can:
Change the TCP/UDP port definition for this game or application.
Consult the user’s guide or support pages of your application to know which
ports are being used by this application.
71
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
Adding a Port
Translation rule
Proceed as follows:
1Click the Edit link of the TCP/UDP port definition of the game or application.
2In the Protocol list, click the protocol the game or application uses.
3In the Port Range box, type the port range the game or application uses.
4In the Translate To box, type the port range to which the SpeedTouch™ has to
translate the ports specified under Port Range.
5If you want to make a dynamic translation rule you must specify a trigger
protocol and port.
6Click Apply.
As soon as the SpeedTouch™ receives outgoing traffic on this trigger
port, it will activate this translation rule.
72 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.6 New Game or Application
Creating a new game or
application
Proceed as follows:
1In the Toolbox menu, click Game & Application Sharing.
2In the Pick a task list, click Create a new game or application.The following
window appears:
3Type the name of the game or application in the Name box.
4Click:
Clone Existing Game or Application if you want to start from the port
mappings of the selected game or application.
Manual Entry of Port Maps if you want to manually configure the port
mapping for this game or application.
The SpeedTouch™ creates the game or application and takes you to the Game
or Application Definition page to configure the port mappings for this game or
application.
5Enter the necessary port mappings and click Add.
73
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.7 Parental Control
Parental Control The SpeedTouch™ allows you to block/allow particular Web sites:
Based on the Web site’s URL.
Based on the Web site’s content.
By redirecting a Web site to another Web site.
Overview The Overview page displays:
The current Address Based Filtering rules.
The current Content Based Filtering configuration.
To view which content types are blocked/allowed, click Details. For more
information, see “5.5.9 Content Level” on page 77.
Configure On the Configure page, you can:
Deny access to a specific web site.
Allow access to a specific Web site.
Redirect a Web site.
Configure content based filtering settings.
Content levels The following content levels are available:
All:
Allow all categorized Web sites.
Legal:
Allow all except illegal, extreme, spam and spyware Web sites.
Teenagers:
Block illegal, adult, extreme, online ordering/gambling, spam and spyware
Web sites.
Children:
Only allow children-save Web sites.
BlockAll:
Block all categorized Web sites.
As within a Web site lots of references can be made to other URLs, it is
recommended to use this feature in combination with content based
filtering.
!If your administrator account is configured as default user, make sure you
configure a password for this account or change the default user. Otherwise
users on your local network can browse to your SpeedTouch™ to disable
your filtering rules.
For more information, see “5.5.14 User Management” on page 85 and
“5.5.16 Change Default User” on page 88.
!Address based filtering rules have priority over content based filtering
rules.
74 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
Deny access to a
specific Web site
Use this feature if:
Allow is selected under Action for Unknown Sites.
Block is selected under Action for Unknown Sites and you want to make an
exception on an allow rule. For example: you are allowing “provider.com” but
you want to deny access to “mail.provider.com”.
A content category/group is allowed by Content Based Filtering and you want
to make an exception. For example: you are allowing Web Mail content but
you want to deny access to “mail.provider.com”.
Proceed as follows:
1Type the URL of the Web site you want to block (for example
“mail.provider.com”) in the Web Site box.
2In the Action list, click:
Block if you want to block this Web site.
Redirect if you want to redirect to another page. Type the address of the
redirect page in the Redirect box.
3Click Add.
Allow access to a
specific Web site
Use this feature if:
Block is selected under Action for Unknown Sites
Allow is selected under Action for Unknown Sites and you want to make an
exception on a block/redirect rule. For example: you are blocking “bank.com”
but you want to allow access to “netbanking.bank.com”.
A content category/group is blocked by Content Based Filtering and you want
to make an exception. For example: you are blocking Finance / Investment
content but you want to allow access to “netbanking.bank.com”.
Proceed as follows:
1Type the URL of the Web site you want to allow (for example
“netbanking.bank.com”) in the Web Site box.
2Click Allow in the Action list.
3Click Add.
Redirect a Web site Proceed as follows:
1Type the URL of the Web site you want to redirect (for example “cracks.am”)
in the Web Site box.
2Click Redirect in the Action list.
3Type the URL of the Web site you want to redirect to (for example
“mycompany.com/internetpolicy.htm”) in the Redirect box.
4Click Add.
75
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
Redirecting all Web
sites
Proceed as follows:
1Type “*” in the Web Site box.
2Click Redirect in the Action list.
3Type the URL of the Web site you want to redirect to (for example
“mycompany.com/internetpolicy.htm”) in the Redirect box.
4Click Add.
5Type the URL of the Web site you want to redirect to (for example
“mycompany.com/internetpolicy.htm”) in the Web Site box.
6Click Allow in the Action list.
7Click Add.
Configure content
based filtering settings
Under Content Based Filtering you can:
Enable/disable content based filtering.
Allow/block uncategorized Web sites.
Select a content level in the Content Level list.
To change a content level definition, click the Edit link of the content
level you want to change. For more information, see “5.5.9 Content
Level” on page 77.
76 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.8 Web Filtering Activation
Accessing this page Proceed as follows:
1In the Toolbox menu, click Parental Control.
2In the Pick a task list, click Activate Web Filtering License.
Web Filtering Activation
page
This page you can:
Activate a Web Filtering evaluation license.
Activate a free 30-days Web Filtering evaluation license.
Standard license
activation
Proceed as follows:
1Click Standard.
2In the License Key box, type the license key provided by your ISP.
3Click Apply.
77
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.9 Content Level
Accessing the Content
Level page
Proceed as follows:
1In the Toolbox menu, click Parental Control.
2Click Configure.
3Click the Edit link of the content level you want to edit.
Overview The Content Level page gives you an overview of the different categories and their
rules.
The following icons indicate whether the content type is allowed or not.
Configure This page allows you to change:
The content level name.
The content level description.
The content level configuration.
Icon Description
The category/group is allowed.
The category/group is not allowed.
The group is partly allowed.
78 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.10 New Content Level
Accessing the New
Content Level page
On this page you to create a new content level. Proceed as follows to access this
page:
1In the Toolbox menu, click Parental Control.
2In the upper right corner, click Configure.
3In the Pick a task list, click Create a new content level.
Procedure To apply a new content level, you must perform the following actions:
1Content level creation
2Content level configuration
3Content level definition
4Content level activation
Content level creation Proceed as follows:
1In the Name box, type a name for the new content level.
2In the Description box, type a short text to describe what this security level will
do.
3Click Next.
The Configuration section appears.
Content level
configuration
Proceed as follows:
1Click:
Clone Existing Level to start from a previously created content level.
Black List to allow all Web sites by default.
White List to block all Web sites by default.
2Click Next.
The Content level definition section appears.
!You can create up to 16 content levels.
If no levels have been defined before, this option will not be
shown.
79
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
Content level definition Only Web sites that match the selected content level will be allowed. Proceed as
follows:
1If you want to:
Allow a category:
Select the check box next to the category name.
Allow an entire group:
Select the check box next to the group name.
Block a category:
Clear the check box next to the category name.
Block an entire group:
Clear the check box next to the group name.
2Click Apply.
Content level activation To activate your new content level:
1In the Toolbox menu, click Parental Control.
2In the upper right corner, click Configure.
3In the Content Level list, select your new content level.
4Click Apply.
The new content level is now active.
80 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.11 Firewall
About the firewall The firewall allows you to secure traffic from and to the SpeedTouch™. There are
different security levels, depending on the degree of security you need.
Overview The Overview page summarizes the overall security policy configured on your
SpeedTouch™.
Configure On the Configure page you can select the security level of the SpeedTouch™.
Security Levels Select one of following security levels:
BlockAll:
All traffic from and to the Internet is blocked. Game and Application Sharing is
not allowed by the firewall.
Standard:
All outgoing connections are allowed. All incoming connections are blocked,
except for inbound connections assigned to a local host via Game and
Application Sharing.
Disabled:
All in- and outgoing traffic is allowed to pass through your SpeedTouch™,
81
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
Details of a security
level
To view the details of the currently active security level:
1In the Toolbox menu, click Firewall.
2Click the Details link.
Following information is provided per rule that is part of the security level
The name of the rule
The Action that is applied on the traffic when the rule is valid
The Source and Destination interface or IP address (range) to which the rule
applies
The protocol or SpeedTouch™ Service for which the rule applies.
The number of Hits (number of times that the rule was applied to traffic).
Creating a new security
level
Proceed as follows:
1In the Toolbox menu, click Firewall.
2In the upper right corner, click Configure.
3In the Pick a task list, click Create a new Security Level.
4In the Name box, type a name for the new security level.
5Choose an existing security level to clone from.
6Click Apply.
Editing a security level Proceed as follows:
1In the Toolbox menu, click Firewall.
2In the upper right corner, click Configure.
3Select a security level, and then click the Edit link.
The firewall settings of the selected security level appear.
4You can:
Select a row using the Edit link to modify the security rule.
Click Add to create a new security rule.
5Edit or define following parameters of the rule:
The Name of the security rule
The Source Interface and IP Address (range)
Or you can type a User-defined IP address (range).
The Destination Interface and IP Address (range)
Or you can type a User-defined IP address (range).
The Service type of the traffic; this can be a protocol (dns, smtp, ...) or a
specific SpeedTouch™ system service.
Use Any as IP address in case all traffic for the interface should
be parsed.
Use Any as IP address in case all traffic for the interface should
be parsed.
82 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
6Select an Action that should be done on traffic for which the security rules
applies:
Accept: to allow the traffic to pass
Deny: to drop the traffic (without notification)
Count: to let the traffic pass, but count it (Hits)
7Click Apply.
83
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.12 Intrusion Detection
Intrusion Detection Your SpeedTouch™ protects your network against malicious intrusions. The
Intrusion Detection page shows you the intrusions you are protected against.
The Protected Intrusions table shows the number of times the SpeedTouch™
actively protected your network against each intrusion since last statistics reset.
84 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.13 Dynamic DNS
Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DNS host name (for
example john.dyndns.org) to a broadband connection even if it is using a dynamic
IP address. As soon as the device gets a new IP address, the dynamic DNS server
updates its entry to the new IP address.
Overview Click Overview to view the different Dynamic DNS clients with their name, host
names, interface and IP address.
Configure On the Configure page, you can assign a Dynamic DNS host name to a broadband
connection. Proceed as follows:
1Create an account at the Dynamic DNS service of your choice, for example:
www.dyndns.org
www.no-ip.com
www.dtdns.com
2On the Dynamic DNS page, click Configure.
3Select the Enabled check box.
4If necessary, click the broadband connection to which you want to assign the
Dynamic DNS hostname in the Interface list.
5Type the user name and password of your Dynamic DNS service account in
the corresponding fields.
6In the Service list, click your Dynamic DNS service.
7In the Host box, type the host name you want to assign to this interface (for
example myspeedtouch.dyndns.org).
8Click Apply.
85
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.14 User Management
Overview The Overview page gives you an overview of the currently configured users and
their privileges.
Click the name of a user to edit his user account.
Configure On the Configure page, you can:
Click Add to create a new user account.
Click Edit to change a user account.
Click Delete to remove a user.
Types of users The table below shows the types of users and their privileges:
User Privileges
root This is the root (master) account. This
user has all privileges without any
exceptions or limitations.
SuperUser This user can perform any service via
any access channel from any access
origin.
TechnicalSupport This user can perform any service via
any access channel from WAN origin
only.
Administrator This user can perform any service via
any access channel from LAN or Local
origin only.
LAN_Admin This user can perform only LAN
related configurations via any access
channel from any origin.
Poweruser This user has access
to the GUI (Service/overview page) via
HTTP or HTTPS access channel from
LAN origin only.
86 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
WAN_Admin This user can perform only WAN
related configurations via any access
channel from any origin.
User This user has access to the GUI
(Overview pages, remote assistance)
via HTTP or HTTPS access channel
from LAN origin only.
Guest This user does not have any privileges.
User Privileges
87
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.15 Edit User
Editing a user account Proceed as follows:
1In the Toolbox menu, click User Management.
2Under Local User Data, click the name of the user you want to edit.
The Edit User page appears. On this page, you can:
Click Reset Password to reset the password of the selected user to the
user name. So, if you reset the password of John his password will be
“John”.
Change the administration rights of the selected user.
!You can not change the administration rights of the account you
are logged on with.
88 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.16 Change Default User
The Default User page On this page you can change the default user. If users browse to the SpeedTouch™
Web pages, they will be automatically logged on with this account.
Changing the default
user
Proceed as follows:
1In the Toolbox menu, click User Management.
2In the Pick a task list, click Set the default user.
3The Change Default User page appears.
4In the User Name list, click the name of the new default user.
5Click Change Default User to confirm your choice.
!To allow users to automatically log on under this account, this default user
account must be configured with a blank password.
89
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.5.17 Add User
Adding users Proceed as follows:
1In the Toolbox menu, click User Management.
2In the Pick a task list, click Add new user.
3The Add User page appears.
4Under User definition you can configure:
The name of the new user.
The administration rights of the new user.
!The password of the new user will be equal to the user name; for
example if the user name is John Doe, the password will be
John Doe. Also when resetting a user, the password will be
changed into the user name.
!You can only add users with less than or equal administration
rights as yourself.
90 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.6 Home Network
Home Network Menu The Home Network menu consists of the following items:
Devices
Allows you the view/configure the devices detected on your local network.
Interfaces
Allows you to view/configure the interfaces that are available on the
SpeedTouch™.
The Home Network
page
The Home Network page gives you an overview of your SpeedTouch™ network.
Viewing (wireless) client
information
If you click on a (wireless) client you can:
View the (wireless) client’s network settings.
Configure the (wireless) client’s network settings by clicking Configure.
Viewing Telephony
information
If you click Telephony you can view/change your VoIP configuration.
For more information, see “5.5.2 Telephony” on page 66.
91
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.6.1 Devices
Overview The Overview page gives you an overview of the devices that are currently
connected to the SpeedTouch™ network. Click on a device name to get more
information on a specific device.
Configure The Configure page gives you an overview of the devices that are currently
connected to the SpeedTouch™ network.
If you want to:
Get more information on a specific device, click on the name of the device.
See “5.6.2 Device Settings” on page 92 for more information.
Edit a device from the Detected Device(s) list, click Edit.
Delete a device from the Detected Device(s) list, click Delete.
The detected device ‘dsldevice’ is the SpeedTouch™ itself.
Once a device connects to the SpeedTouch™ network, it will remain
listed in the Detected Device(s) list until you delete it.
92 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.6.2 Device Settings
Accessing the device
settings page
Proceed as follows:
1In the Home Network menu, click Devices.
2In the Detected Device(s) list, click the name of the device you want to view.
Overview The Overview page displays the following items:
Information allows you to view:
Status shows whether the device is currently connected to the
SpeedTouch™ network.
Type shows the device type.
Connected To shows the interface to which the device is currently
connected.
Addressing allows you to view:
Physical Address shows the MAC address of the device.
IP Address Assignment shows whether the device is using a static or
dynamic IP address.
IP Address shows the current IP address of the device.
Always use the same address indicates whether the wireless client has a
static DHCP lease or not.
DHCP Lease Time displays the time for which the wireless client can use
this IP address.
Connection Sharing:
Gives you an overview of the games or services that are currently assigned to
this device. Click the name of the game or service to view the used port
mappings.
For more information, see “5.5.5 Game or Application Definition” on page 70.
93
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
Configure The Configure page allows you to:
Change the device information.
Allow a game or service running on this device to be initiated from the
Internet.
94 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.6.3 Assign Public IP
Introduction On this page you can assign the public IP address of your Internet Connection(s) to
a specific device on your local network. You might want to do this if:
You do not want to use the Network Address Translation engine of your
SpeedTouch™.
This device is running server applications (Web server,...) and you want it to be
accessible from the Internet.
This device has to be considered as the unique access point to your local
network (DMZ).
Assigning the public IP
address to a device
Proceed as follows:
1In the Home Network menu, click Devices.
2In the Pick a task list, click Assign the public IP address of a connection to a
device.
3Click the Edit link of your Internet connection.
4In the Device list, select the device you want to assign the public address to.
5Click Apply.
The SpeedTouch™ prompts you to make some adjustments as a result of the
new configuration.
6Click OK.
7Release and renew the IP address of the device.
8If necessary, reassign server applications to this device.
You can also achieve this by creating a port mapping for the specified
server, as described in “5.5.3 Game & Application Sharing” on
page 67.
!Be aware that the device to which you assign the public IP address will lose
all security offered by the SpeedTouch™.
For more information, see your operating system’s user guide or help.
96 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.6.5 Access Point Settings
Availability This page is only available on SpeedTouch™ devices equipped with a wireless
access point.
Accessing the Access
Point settings
Proceed as follows:
1In the left menu, click Home Network.
2Under Wireless, click the name of the Access Point you want to view or
configure.
Overview The Overview page displays a brief overview of the current configuration.
Details The Details page displays a more detailed overview of the current configuration.
Under Configuration, the following fields are available:
Interface Enabled:
Indicates whether the wireless interface is enabled or disabled.
Physical Address:
Displays the Base Service Set Identifier (BSSID) of the selected Access Point.
Network Name (SSID):
Displays the network name of your WLAN.
Interface Type:
Displays one of the following interface types:
802.11b
Only stations that are configured in 802.11b mode can associate.
802.11b(legacy)/g
This is a special compatibility mode for 802.11b/g and is in fact designed
for older types of b-clients. Use this mode if you are experiencing
problems with wireless clients that connect to the SpeedTouch™ Access
Point.
802.11b/g
Only stations that are configured in 802.11b/g mode can associate.
802.11g
Only stations that are configured in 802.11g mode can associate.
Actual Speed:
Displays the current transmission speed.
Channel Selection:
Displays whether you select a fixed channel yourself or the SpeedTouch™
selects a channel for you.
Region:
Displays your region.
Channel:
Displays the channel that is currently used by the Access Point.
The Access Point names have the following format: “WLAN: “ +
Network Name, for example “WLAN: SpeedTouch123456”.
97
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
Allow multicast from Broadband Network:
Displays whether you to allow/deny multicast messages from the Internet.
WMM:
Displays whether WMM is enabled or disabled.
Under Security the following fields are available:
Broadcast Network Name:
By default the SpeedTouch™ broadcasts its network name, allowing you to
easily recognise your wireless network in the list of available networks. Once
you have configured your wireless clients, it is recommended to disable this
feature by clearing this check box.
Allow New Devices:
Allows you to change the access control used by the SpeedTouch™.
Encryption:
Allows you to select an encryption level for your wireless network. The
following encryption methods are supported by the SpeedTouch™:
The Wired Equivalent Protocol (WEP)
WPA-Pre Shared Key (WPA-PSK)
Configure On the Configure page, you can change the configuration details displayed on the
Details page.
WEP The Wired Equivalent Privacy (WEP) algorithm protects wireless communication
from eavesdropping.
WEP relies on a secret key that is shared between the wireless client (for example a
laptop with a wireless Ethernet card and the SpeedTouch™. The fixed secret key is
used to encrypt packets before they are transmitted. Meaning during transmission
between client and AP ("in the air") the information in the packets is encrypted.
To enable WEP:
1Select Use WEP Encryption
2In the WEP Key Length list, click the desired Data Security level (either 64-bit
or 128-bit and Alphanumeric or Hexadecimal).
3In the Encryption key box, type a Network key of your choice. In case of:
64 bit, Alphanumeric:
The 40-bit Network key must consist of 5 alphanumeric characters.
64 bit, Hexadecimal:
The 40-bit Network key must consist of 10 hexadecimal digits.
Large bandwidth streams, like video streams, have a large impact on
your wireless performance.
WMM or Wi-Fi MultiMedia enhances QoS at wireless driver level. It
provides a mechanism to prioritise wireless data traffic to and from
the associated (WMM capable) stations.
The default WEP key and the default WPA key are printed on the
SpeedTouch™ bottom label.
!Before configuring the SpeedTouch™ encryption, make sure you
know which encryption methods are supported by your wireless
client.
If your wireless client(s) support(s) WPA-PSK we recommend you to use
WPA-PSK, because WEP encryption has been proven to have some security
issues.
98 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
128 bit, Alphanumeric:
The 104-bit Network key consists of 13 alphanumeric characters.
128 bit, Hexadecimal:
The 104-bit Network key consists of 26 hexadecimal digits.
4Click Apply to immediately apply your changes.
5Configure your wireless client(s) with the same settings.
WPA-PSK The SpeedTouch™ supports WPA-PSK, which offers three advantages over WEP:
Authentication via a 4-way handshake to check whether the Pre-Shared Keys
(PSKs) are identical.
Stronger encryption types:
Temporal Key Integrity Protocol (TKIP) (default): Instead of using a
fixed WEP key, TKIP uses in pairs temporary session keys which are
derived from the PSK during the 4-way handshake. For each packet
it uses a different key. TKIP also provides a message integrity check
(MIC) and a rekeying mechanism (in seconds).
Advanced Encryption Standard (AES): State-of-the-art encryption;
can only be used if all wireless devices in your WLAN support AES.
Message Integrity Check (MIC). Which is a strong mathematical function in
which the recipient and transmitter each compute and compare the MIC. If
they don't match it is assumed that a third person has been trying to read the
data.
Proceed as follows to enable WPA-PSK:
1Select Use WPA-PSK Encryption.
2In the WPA-PSK Encryption Key box, type a pass phrase (also known as Pre-
shared key) of your choice. The pass phrase must consist of 8 to 63 ASCII
characters or 64 HEX digits.
3In the WPA-PSK Version list, click the desired WPA-PSK version.
4Click Apply to immediately apply your changes.
5Configure your wireless client(s) with the same settings.
Access control on the
SpeedTouch™
The following modes are available:
New stations are allowed (automatically):
All New stations can access the SpeedTouch™ WLAN.
New stations are allowed (via registration):
Only allowed stations in the Access Control List (ACL) have access. You can
add new stations via registration.
For more information, see “ Allowing new wireless” on page 99
New stations are not allowed:
Only allowed stations in the Access Control List (ACL) have access.
Depending on the WPA-PSK version you choose, one of the following
WPA-PSK encryption will be set automatically:
WPA: TKIP
WPA2: AES
WPA+WPA2: TKIP+AES
AES is not yet implemented in most clients but it is in the
SpeedTouch™ because it will be the future security standard.
100 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.6.6 Configuring WDS
Availability This page is only available on SpeedTouch™ devices equipped with a wireless
access point.
What is WDS The Wireless Distribution System (WDS) allows you to extend the range of your
wireless network by introducing one or more WDS-enabled devices into your
wireless network.
Configuring WDS Proceed as follows to access the WDS pages on the SpeedTouch™:
1In the left menu, click Home Network.
2Under Wireless, click the Access Point you want to configure for WDS.
3Click Configure.
4In the Pick a task list, click Configure WDS.
Establishing a WDS
connection
Proceed as follows:
1In the Pick a task list, click Scan for wireless Access Points.
The SpeedTouch™ warns you that all associated stations will lose connectivity
for a few seconds.
2Click OK.
The SpeedTouch™ lists the results in the Accessible Access Points table.
3Select the Access Point to which you want to establish a WDS connection.
4Click Apply.
5Configure this Access Point with:
The same WEP key if WEP is enabled.
The same fixed channel.
!You can only establish WDS links with WDS-enabled devices.
The Access Point names have the following format: “WLAN: “ +
Network Name, for example “WLAN: SpeedTouch123456.
101
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.6.7 Interfaces
Interfaces overview The Interfaces page gives you an overview of the interfaces used on your
SpeedTouch™. If you want to know more about the network settings of a specific
interface, click the name of the interface you want to view.
102 E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.6.8 Interface Settings
Overview The Overview page gives you an overview of the current interface settings.
Configure The Configure page allows you to:
Change the IP address settings of the SpeedTouch™.
Change the DHCP IP address pool settings.
Assigning a new IP
address to the
SpeedTouch™
Under IP Addresses, proceed as follows:
1Type the IP address of your choice (for example 192.168.1.1) in the left text
box.
2Type subnet mask (for example 255.255.255.0) in the right text box.
3Click Add.
Network devices using the same subnet mask can now access the
SpeedTouch™ using this IP address.
!Before changing the DHCP pools, make sure that at least one IP
address of the SpeedTouch™ uses the same subnet as the IP
addresses in the DHCP pools.
103
E-DOC-CTC-20051017-0153 v1.0
Chapter 5
SpeedTouch™ Web Interface
5.6.9 DHCP Pool
DHCP Pool page On the DHCP Pool page, you can create/change a DHCP pool.
Accessing the DHCP
Pool page
Proceed as follows:
1In the Home Network menu, click Interfaces.
2Click the name of the interface which DHCP pool settings you want to change.
3Click Configure.
4Under DHCP Pools, click:
Add to add a new DCHP pool.
Edit to edit an existing DHCP pool.
Delete to delete an existing DHCP pool.
The DHCP Pool page appears.
This link will only be shown if there are more than one DHCP
pools.
105
E-DOC-CTC-20051017-0153 v1.0
Chapter 6
Troubleshooting
6 Troubleshooting
Introduction This chapter suggest solutions for problems you may encounter while installing or
configuring y our SpeedTouch™.
If the suggestions do not resolve the problem, look at the support pages on http://
www.speedtouch.com/support or contact your service provider.
For Internet connection troubleshooting, refer to the provided Installation and
Setup Guide.
Topics In this chapter:
General SpeedTouch™ Troubleshooting
UPnP™ on Windows XP Systems
Voice over IP Troubleshooting
Reset to Factory Defaults
106 E-DOC-CTC-20051017-0153 v1.0
Chapter 6
Troubleshooting
6.1 General SpeedTouch™ Troubleshooting
SpeedTouch™ does not
work
If none of the LEDs light up, make sure that:
The SpeedTouch™ is plugged into a power socket outlet.
You are using the correct power supply for your SpeedTouch™ device.
The SpeedTouch™ is turned on via the push button at the back panel.
SpeedTouch™
unreachable
If your SpeedTouch™ is cannot be reached due to misconfiguration, you might
consider a hardware reset to factory defaults as described in “6.4 Reset to Factory
Defaults” on page 112.
Poor SpeedTouch™
performance
Make sure that the SpeedTouch™ is installed and configured as instructed in the
Installation and Setup Guide or as instructed by the Service Provider.
The power requirements for your SpeedTouch™ are clearly indicated
on the identification label on the bottom of the SpeedTouch™.
!However, note that resetting the SpeedTouch™ to its factory settings will
revoke all the changes you made to the configuration.
107
E-DOC-CTC-20051017-0153 v1.0
Chapter 6
Troubleshooting
6.1.1 Wired Ethernet Troubleshooting
LAN LED does not light up Make sure that:
The LAN cable is securely connected to the 10/100Base-T port.
You are using the correct cable type for your Ethernet equipment, that is UTP
CAT5 with RJ-45 connectors.
108 E-DOC-CTC-20051017-0153 v1.0
Chapter 6
Troubleshooting
6.1.2 Wireless Ethernet Troubleshooting
Not able to connect
wireless clients
Check the following:
If registration is enabled, you must press the 'Association' button to register
the wireless client or search for wireless devices via the embedded Web
pages.
Make sure the SpeedTouch™ Association Control List is not locked. You can
check this on the Web pages. On the Wireless Access Point settings, make sure
New stations are not allowed is NOT selected.
No wireless connectivity Make sure that:
Both the wireless client adapter and the SpeedTouch™ are allowed to connect
through wireless channels as defined for local regulatory domain.
The WLAN client is configured for the correct wireless settings (SSID, security
settings).
Check the signal strength, indicated by the wireless client manager. If the
signal is low, try to place the SpeedTouch™ or to direct the SpeedTouch™’s
antenna for optimal performance.
Make sure that the wireless client adapter is enabled (message like “radio
on”).
Poor wireless
connectivity or reach
Check the following:
Choose automatic channel selection or carefully select a radio channel that
does not interfere with other radio channels.
Make sure both the WLAN client adapter and the SpeedTouch™ are allowed to
connect through wireless channels as defined for local regulatory domain.
Check the location of the SpeedTouch™ in the building.
Check the signal strength, indicated by the wireless client manager. If the
signal is low, try to place the SpeedTouch™ or to direct the SpeedTouch™’s
antenna for optimal performance.
109
E-DOC-CTC-20051017-0153 v1.0
Chapter 6
Troubleshooting
6.2 UPnP™ on Windows XP Systems
SpeedTouch™ not
detected by UPnP™ or
IGD Control Client
Check the following:
Make sure the UPnP™ and Internet Gateway Device Control Client Networking
components are added to your Windows XP system.
Your computer doesn’t support UPnP™ if you run an operating system other
than Windows XP and Windows Millennium.
Make sure that UPnP™ is not disabled in the SpeedTouch™ Web page; see
“5.5.3 Game & Application Sharing” on page 67.
Adding UPnP™ If you are running Microsoft Windows XP, it is recommended to add the UPnP™
component to your system.
Proceed as follows:
1In the Start menu, click (Settings >) Control Panel.
The Control Panel window appears.
2Click Add or Remove Programs.
The Add or Remove Programs window appears.
3Click Add/Remove Windows Components.
4In the Windows Components Wizard, select Networking Services in the
Components list and click Details.
5In the Networking Services window, select Universal Plug and Play or UPnP
User Interface and click OK.
6Click Next to start the installation and follow the instructions in the Windows
Components Wizard.
7At the end of the procedure the wizard informs you that the installation was
successful. Click Finish to quit.
110 E-DOC-CTC-20051017-0153 v1.0
Chapter 6
Troubleshooting
Adding IGD Discovery
and Control
Your Windows XP system is able to discover and control Internet Gateway Devices
(IGD), like the SpeedTouch™ on your local network. Therefore it is recommended to
add the IGD Discovery and Control client to your system.
Proceed as follows:
1On the Windows taskbar, click Start.
2Select (Settings >) Control Panel > Add or Remove Programs.
3In the Add or Remove Programs window, click Add/Remove Windows
Components.
The Windows Components Wizard appears:
4Select Networking Services in the Components list and click Details.
5In the Networking Services window, Select Internet Gateway Device
Discovery and Control Client and click OK.
6Click Next to start the installation and follow the instructions in the Windows
Components Wizard.
7At the end of the procedure the wizard informs you that the installation was
successful. Click Finish to quit.
111
E-DOC-CTC-20051017-0153 v1.0
Chapter 6
Troubleshooting
6.3 Voice over IP Troubleshooting
Introduction If you cannot establish a phone call via your SpeedTouch™, try the suggestions
below.
Calling over VoIP If you have problems calling via VoIP, check whether:
Your telephone is correctly connected to the SpeedTouch™.
Your telephone is working on the PSTN network:
Connect your phone directly to PSTN.
Try to make a phone call.
The call agent’s IP address and call agent’s port number are configured
correctly.
The PWR, PPP and VoIP Ready LEDs are on.
Calling over PSTN If you have problems calling via the regular phone line, check whether:
Your telephone is correctly connected to the SpeedTouch™.
Your telephone is working on the PSTN network:
Connect your phone directly to PSTN.
Try to make a phone call.
The Forced FXO service is activated, or whether your service provider
requested you to dial an extra prefix for making calls via PSTN.
As soon as the VoIP Ready LED turns on, you will hear a click,
indicating the switch from PSTN to VoIP.
If the SpeedTouch™ is turned off, phone calls are always routed over
PSTN.
If VoIP is enabled (VoIP Ready LED is on), and when making a forced
FXO call, you will hear a click, indicating the switch from VoIP to
PSTN.
112 E-DOC-CTC-20051017-0153 v1.0
Chapter 6
Troubleshooting
6.4 Reset to Factory Defaults
Resetting your
SpeedTouch™
You might consider a reset to factory defaults as described below.
You can choose between:
Software reset
Hardware reset
A reset to factory default settings deletes the configuration profile settings.
Therefore, after the reset, a reconfiguration of your SpeedTouch™ will be needed.
Also your WLAN clients will have to be re-associated, as described in
“2.3.2 Connecting Wireless Clients for the First Time” on page 23.
Software reset Proceed as follows:
1Go to the SpeedTouch™ Web pages.
2In the menu, select SpeedTouch > Configuration.
3In the Pick a task list, click Reset my SpeedTouch to default settings.
The SpeedTouch™ restarts.
4The SpeedTouch™ returns to the SpeedTouch™ home page (unless the IP
address of your computer is not in the same subnet as the default IP address
of the SpeedTouch™, being 192.168.1.254).
Hardware reset Proceed as follows:
1Make sure the SpeedTouch™ is turned on.
2Use a pen or an unfolded paperclip to push the recessed reset button on the
back panel. The reset button is marked with a red circle. Push it until the power
LED lights red - this will take about 7 seconds.
3Release the reset button.
4The SpeedTouch™ restarts.
!Be aware that a reset to factory defaults will revoke all configurational
changes you made to the SpeedTouch™.
4
32
1ETHERNET
1432
DSL PSTN PHONE
12
RESETUSB
