Technology Solutions 1117 1117 HF RFID READER User Manual 1117 HF Reader User Guide
Technology Solutions (UK) Ltd 1117 HF RFID READER 1117 HF Reader User Guide
manual
1117 HF Reader User Guide
Technology Solutions UK Ltd Suite C,
Loughborough Technology Centre,
Epinal Way,
Loughborough,
Leicestershire,
LE11 3GE,
United Kingdom.
Tel: +44 (0) 1509 238248
Fax: +44 (0) 1509 220020
Email: enquiries@tsl.uk.com
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© 2011 TSL. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or
mechanical means, without permission in writing from Technology Solutions (UK) Ltd. This
includes electronic or mechanical means, such as photocopying, recording, or information
storage and retrieval systems. The material in this manual is subject to change without notice.
Technology Solutions (UK) Ltd (TSL) reserves the right to make changes to any product to
improve reliability, function, or design. TSL does not assume any product liability arising out
of, or in connection with, the application or use of any product, circuit, or application described
herein. No license is granted, either expressly or by implication, estoppel, or otherwise under
any patent right or patent, covering or relating to any combination, system, apparatus,
machine, material, method, or process in which TSL products might be used. An implied
license exists only for equipment, circuits, and subsystems contained in TSL products. TSL
and the TSL logo are registered trademarks of TSL. Other product names mentioned in this
manual may be trademarks or registered trademarks of their respective companies and are
hereby acknowledged.
All software is provided strictly on an “as is” basis. All software, including firmware, furnished
to the user is on a licensed basis. TSL grants to the user a non-transferable and non-
exclusive license to use each software or firmware program delivered hereunder (licensed
program). Except as noted below, such license may not be assigned, sublicensed, or
otherwise transferred by the user without prior written consent of TSL. No right to copy a
licensed program in whole or in part is granted, except as permitted under copyright law. The
user shall not modify, merge, or incorporate any form or portion of a licensed program with
other program material, create a derivative work from a licensed program, or use a licensed
program in a network without written permission from TSL. The user agrees to maintain TSL’s
copyright notice on the licensed programs delivered hereunder, and to include the same on
any authorized copies it makes, in whole or in part. The user agrees not to decompile,
disassemble, decode, or reverse engineer any licensed program delivered to the user or any
portion thereof.
TSL reserves the right to make changes to any software or product to improve reliability,
function, or design.
TSL does not assume any product liability arising out of, or in connection with, the application
or use of any product, circuit, or application described herein.
Symbol is a registered trademark of Motorola Technologies, Inc.
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Contents
1 Introduction ......................................................................................................................... 4
2 Parts of the 1117 HF Reader ............................................................................................. 4
3 Attaching to an MC55/65 .................................................................................................... 5
4 Detaching from an MC55/65 .............................................................................................. 6
5 SAM Installation or Removal .............................................................................................. 7
6 Charge and ActiveSync Connection ................................................................................ 11
7 Reading Transponders ..................................................................................................... 12
8 Status LED ....................................................................................................................... 13
9 Software ........................................................................................................................... 14
9.1 Driver installation ....................................................................................................... 14
9.2 Reader Demonstration .............................................................................................. 14
9.3 SmartWedge RFID application .................................................................................. 15
9.4 HF RFID Configuration .............................................................................................. 15
9.5 Software support for the 1117 HF RFID reader ........................................................ 15
9.5.1 Low level command set ..................................................................................... 15
9.5.2 API ..................................................................................................................... 15
9.6 Power management with the 1117 HF RFID reader ................................................. 15
10 Troubleshooting and Maintenance ............................................................................... 17
10.1 Maintenance .......................................................................................................... 17
10.2 Troubleshooting ..................................................................................................... 17
12 Regulatory information .................................................................................................. 19
12.1 Information to the user - FCC ................................................................................ 19
12.2 Information to the user – Industry Canada ............................................................ 19
13 Technical specifications ................................................................................................ 21
13.1 Summary of specifications..................................................................................... 21
14 Health and Safety Recommendations .......................................................................... 23
15 Waste Electrical and Electronic Equipment (WEEE) .................................................... 24
16 Warranty ....................................................................................................................... 24
History
Version
Date
Modifications
1.0
21st June 2011
Document Creation
1.1
25th November
2011
Update to regulatory and specifications
1.2
6th December
2011
Update to regulatory
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1 Introduction
Technology Solutions’ 1117 HF Reader provides the Motorola MC55/65 with HF Radio
Frequency Identification (RFID) functionality. The unit attaches as a snap on to the MC55/65.
The mechanical design of the unit allows it to be quickly and easily removed.
The 1117 HF Reader is powered from the host terminal.
2 Parts of the 1117 HF Reader
Figure 1: Parts of the 1117 HF Reader
Fixing clip
latch
ActiveSync / Charge
connector
Status LED
MC55/65 mating connector
Antenna located
on back of unit.
SAM slot cover
release.
SAM slot cover
release.
SAM slot cover
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3 Attaching to an MC55/65
Figure 2: Attaching to an MC55/65
Fixing Clip
1. Align the slots on the side of the terminal with
the guides on the fixing clips of the 1117 HF
Reader.
2. Slide the 1117 HF Reader on to the
terminal ensuring the alignment pillar
aligns with the holes in the bottom of the
terminal. The 1117 will click as it
attaches.
Alignment pillar
3. Slide the fixing clip latch up to lock the
1117 HF Reader on to the terminal.
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4 Detaching from an MC55/65
Figure 3: Detaching from an MC55/65
1. Make sure the fixing clip latches
have been moved down.
2. Pull the 1117 HF Reader off the
terminal.
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5 SAM Installation or Removal
1. Slide the SAM cover locking clips towards each other
2. Lift the SAM cover
away from the reader
along the edge by the
ActiveSync/Charge
connector.
3. Pull the SAM cover
away from the reader.
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Figure 4: 1117 HF Reader SAM access
The SAM holder is
located in a recess
4. Slide the metal clip
down to release the
SAM holder.
5. Lift up the SAM
holder and insert the
SAM, ensuring it is
correctly orientated.
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Refit the cover by reversing the removal procedure:
1. Fold the SAM holder down. Slide the metal clip up to lock the SAM holder.
2. Push the SAM cover in to the reader at a slight angle. There are some small tabs on
the cover which align with the slots in the reader.
3. Push the SAM cover flat down on to the reader.
4. Move the SAM cover locking clips apart.
5. Refit the SAM cover locking plate if required.
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As an option a locking plate may be fitted to the SAM cover. This is designed to prevent the
two cover locking clips from being moved. The cover locking plate is fixed in place with a
single screw and should be removed to allow the cover locking clips to be moved and the
cover removed.
Figure 5 : SAM cover locking plate option
Standard plate
Cover locking plate
can be fitted instead.
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6 Charge and ActiveSync Connection
The 1117 HF Reader is designed to fit into a standard MC55/65 desktop charge cradle or
cradle cup. When docked into a cradle power is passed through the 1117 so that the host
terminal can charge.
When docked and an external USB host is connected, the USB connection from the host
terminal is disconnected from the RFID reader and passed straight through to the connector
on the bottom of the 1117. This allows an ActiveSync connection to the host terminal but
prevents simultaneous ActiveSync and RFID operation. Only ActiveSync connections
(external host) are possible. There is no support of USB connection where the terminal is the
host (for example USB memory sticks) through the 1117.
If ActiveSync is required for software development and debug purposes it is recommended
that ActiveSync over Bluetooth is configured. Instructions for doing this are provided in a
separate document ‘Bluetooth ActiveSync on Motorola Terminals’ included on the Explorer Kit
and Software Development Kit CDs and can also be downloaded from
http://www.tsl.uk.com/downloads.htm.
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7 Reading Transponders
RFID transponders can be read when they are in range of the antenna. The antenna is
located on the back of the 1117 HF Reader. Transponders are read best if they are aligned
parallel to the back of the 1117 as shown in Figure 6.
Figure 6: Antenna location and read direction
Antenna located behind
this cover.
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8 Status LED
The status LED on the front of the 1117 HF Reader provides an indication of the operating
status of the 1117 HF Reader.
LED colour
Status
Green flash
The previous command was successfully
received and processed by the reader.
OR.
A transponder was read.
Red flash
The previous command was not successfully
processed by the reader.
Note that custom configuration of the 1117 HF RFID reader may prevent it from operating as
described above.
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9 Software
9.1 Driver installation
The drivers required for the 1117 HF Reader may be deployed as part of the installation of a
custom application. Otherwise they can be deployed by copying ‘RFID Reader Driver.CAB’ to
the host terminal and running it. When prompted, choose ‘Device’ as the destination to install
the drivers to.
RFID Reader Driver.CAB is included on the Explorer Kit and Software Development Kit CDs
and can also be downloaded from http://www.tsl.uk.com/downloads.htm.
9.2 Reader Demonstration
Technology Solutions provide a demonstration application which can be used to explore the
functionality of the 1117 HF Reader and test the read range for a particular transponder. This
application and full instructions are available for download from the Technology Solutions
website at http://www.tsl.uk.com/downloads.htm.
An example screenshot of the Demonstration software is shown in Figure 7.
Figure 7 : Demonstration software
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9.3 SmartWedge RFID application
A Wedge application has been developed for use with the 1117 and other Technology
Solutions RFID readers. This activates the RFID reader whilst any of the yellow scan buttons
are held down. Any transponder serial numbers that are read are sent out as though they had
been typed on the keypad to whichever application has focus.
Instructions for installing and using the Wedge application are provided separately from the
Technology Solutions website at http://www.tsl.uk.com/downloads.htm .
9.4 HF RFID Configuration
A Configuration application has been developed for use with the 1117 and other Technology
Solutions RFID readers. This allows common operating parameters to be changed and
stored.
Instructions for installing and using the Configuration Application are provided separately from
the Technology Solutions website at http://www.tsl.uk.com/downloads.htm .
9.5 Software support for the 1117 HF RFID reader
To make full use of the functionality of the HF RFID reader, a customised software application
will be required. Technology Solutions support two approaches to this; direct communication
with the reader using the low level command set or the use of an API to simplify application
development.
9.5.1 Low level command set
The Low level command set supports two modes; ASCII and binary. ASCII mode is typically
used for simple applications, for example collecting transponder unique identifiers (UIDs). The
binary protocol is more suited where complex interaction with transponders is required, for
example a Mifare ticketing or vending application.
The command set format and content is described in the document ‘1117 HF RFID
Protocol.pdf’ which is available for download from the Technology Solutions website at
http://www.tsl.uk.com/downloads.htm .
9.5.2 API
An API is provided for use with the HF RFID reader. This can be downloaded from the
Technology Solutions website at http://www.tsl.uk.com/downloads.htm .
A document is provided as part of the .zip folder which introduces the API. The RFID API is
provided with Microsoft style compiled HTML help (.chm) and an intelli-sense file for general
reference to the API. A sample application is also provided which demonstrates the use of the
API.
9.6 Power management with the 1117 HF RFID reader
All power for the HF RFID is drawn from the host terminal. Maximum operating time is
therefore obtained by managing the operation of the RFID Reader optimally.
The HF RFID reader has three operating modes; continuous read mode, idle mode and
standby mode. The reader is switched between read mode and idle modes by software
commands, documented in the Low level command set. The reader is set into standby mode
when the virtual COM port is closed. The reader remains in standby mode for as long as the
USB is active on the host terminal.
The recommended power saving method is to close the serial port when the reader is not
being used. Idle mode does not provide much power saving and the time taken to exit Idle
mode is not much shorter than that from the serial port being opened. Any application using
the 1117 HF RFID reader should therefore only open the COM port when an RFID transaction
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is to be performed. This is the approach taken with the Demonstration application and with
SmartWedge RFID.
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10 Troubleshooting and Maintenance
10.1 Maintenance
For trouble-free service treat the 1117 HF Reader in the same way as you would the
MC55/65 and observe the following tips when using the 1117 HF Reader:
+ Do not store or use the 1117 HF Reader in any location that is dusty, damp, or wet.
+ Protect the 1117 HF Reader from temperature extremes. Do not leave it on the
dashboard of a car on a hot day, and keep it away from heat sources.
10.2 Troubleshooting
Symptoms
Possible Cause
Action
The Application on the
MC55/65 cannot
communicate with the 1117
HF Reader.
The MC55/65 is not firmly
seated into the 1117 HF
Reader.
Remove and re-insert the
MC55/65 from the 1117 HF
Reader, ensuring it is firmly
seated.
The port has not been
opened.
Check that the Application
has been configured to use
the correct virtual COM port
(COM2 by default).
The port is in use by another
application.
Close the other application
and try again.
The baud rate is set
incorrectly in the application.
Check that the application is
set to 19200 baud, 8 data
bits, no parity and one stop
bit (settings may be different
if the 1117 RFID reader has
been reconfigured) .
The 1117 HF Reader does
not read a particular
transponder
The 1117 HF Reader has
been configured to exclude
some transponders types.
Refer to the command
documentation to include the
appropriate transponder type.
The transponder is out of
range of the 1117 HF
Reader.
Move the transponder closer
to the antenna.
MC55/65 battery does not
charge
The battery is faulty.
Verify that other batteries
charge properly. If so,
replace the faulty battery.
Ambient temperature is too
warm.
Move the unit to an area
where the ambient
temperature is between 0°C
and 35°C.
The MC55/65 is not firmly
seated into the 1117 HF
Reader.
Remove and re-insert the
MC55/65 from the 1117 HF
Reader, ensuring it is firmly
seated.
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Symptoms
Possible Cause
Action
The 1117 HF Reader is not
firmly seated into the cradle.
Remove and re-insert the
1117 HF Reader from the
cradle, ensuring it is firmly
seated.
ActiveSync cannot connect to
the MC55/65
ActiveSync is not correctly
configured on the PC or the
MC55/65.
Detach the 1117 HF Reader
from the MC55/65 and try to
ActiveSync directly to the
MC55/65. If this does not
work then consult the
MC55/65 User Guide.
The MC55/65 is not firmly
seated into the 1117 HF
Reader or the 1117 HF
Reader is not firmly seated
into the cradle.
Remove and re-insert the
MC55/65 from the 1117 HF
Reader, ensuring it is firmly
seated. Remove and re-
insert the 1117 HF Reader
from the cradle, ensuring it is
firmly seated.
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12 Regulatory information
12.1 Information to the user - FCC
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. End users must follow the specific operating instructions
for satisfying RF exposure compliance. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
12.2 Information to the user – Industry Canada
Under Industry Canada regulations, this radio transmitter may only operate using an antenna
of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
To reduce potential radio interference to other users, the antenna type and its gain should be
so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that
necessary for successful communication."
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut
fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour
l'émetteur par Industrie Canada.
Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres
utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope
rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une
communication satisfaisante."
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
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(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
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13 Technical specifications
13.1 Summary of specifications
The following table summarises the 1117 HF Reader’s intended operating environment and
technical hardware specifications:
Performance Characteristics
RF Transmit Frequency
13.56MHz
Supported RFID Standards
ISO14443A, ISO14443B, ISO 15693, ISO
18000-3, ICODE
Supported Tag-ICs
Tag-it HF-I
SR176
Tag-it HF-I Light S
SRIX4K
Philips ICODE SL2
LRI 12
Infineon ISO15693
LRI 64
MIFARE® Standard
LRI 512
MIFARE® 4k
EM4135
MIFARE® Pro
KSW Temp Sense
MIFARE® Ultralight
Sharp S
MIFARE® SmartMX
ASK GTML
SLE 55Rxx
ASK GTML2ISO
SRF55VxxP +S
TOSMART P064
SLE 66CL160S
Jewel Tag
(IRT0302B11 KSW)
SLE 66CLX320P
ISO14443A Tags
ISO14443B Tags
ISO15693 Tags
Reading distance
Up to 8cm (3") using ISO7810 size credit card
format transponders.
RF Transmission Speed
Up to 848 kBit/s
SAM support
SAM clock
3.39MHz
SAM VCC
5V
SAM type
Form factor compatible with GSM SIM footprint
Current consumption
Current Consumption
< 130mA during RFID read
< 65mA in idle mode
< 35mA in standby mode
User indication
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Red, Green LEDs
Flash indicating activity (function may also be
customised).
Connection Interfaces
Physical interface
USB and power in to charge MC55/65
Reader power supply
Powered from host terminal
ActiveSync
via USB
Physical Characteristics
Dimensions
85×100×30mm (3.35"x3.93"x1.18")
Weight
100g (3.53 oz)
Enclosure material
Polycarbonate
Colour
Black
Material finish
Sparked surface
Mechanical attachment
Snap-on action with locking tabs
Docking
Attachment maintains dockability with Motorola
docking cradle for charging and ActiveSync
Environmental
Operating Temperature
-10°C to +50°C (14°F to 122°F)
Storage Temperature
-40°C to +70°C (-40°F to 140°F)
Drop specification
1.2m (4ft) to concrete
Tumble
250 0.5m tumbles (500 drops)
Sealing
IP54
Electrostatic discharge
+/-15kV air discharge, +/-8kV direct discharge
Construction
RoHS compliant
Regulatory
EMI/RFI
EN 302 291-2, EN 301 489-3
USA/Canada - FCC Part 15(c) 15.225 / RSS-
210
Electrical Safety
Europe - EN60950-1 with CB Scheme Group
and National Differences
USA - UL60950-1
Notes
All PCBs are conformally coated
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14 Health and Safety Recommendations
Ergonomic Recommendations
Caution: In order to avoid or minimize the potential risk of ergonomic injury, follow the
recommendations below. Consult with your local Health & Safety Manager to ensure
that you are adhering to your company's safety programs to prevent employee injury.
+ Reduce or eliminate repetitive motion
+ Maintain a natural position
+ Reduce or eliminate excessive force
+ Keep objects that are used frequently within easy reach
+ Perform tasks at correct heights
+ Reduce or eliminate vibration
+ Reduce or eliminate direct pressure
+ Provide adjustable workstations
+ Provide adequate clearance
+ Provide a suitable working environment
+ Improve work procedures.
For vehicle installation and use
An air bag inflates with great force. DO NOT place objects, including either installed or
portable wireless equipment, in the area over the air bag or in the air bag deployment area. If
in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury
could result.
RF signals may affect improperly installed or inadequately shielded electronic systems in
motor vehicles (including safety systems). Check with the manufacturer or its representative
regarding your vehicle. You should also consult the manufacturer of any equipment that has
been added to your vehicle.
Power Supply
Use only Motorola-approved cradles, chargers and power supplies with the 1117 HF Reader.
Use of an alternative power supply will invalidate any approval given to this device, void the
warranty for the product and may be dangerous.
RF Exposure
The reader antenna is designed to direct RF energy away from the user and the reader in the
direction shown in Figure 6. To reduce RF exposure and provide best reading performance
do not cover the antenna with your hand or other part of your body.
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15 Waste Electrical and Electronic Equipment (WEEE)
For EU Customers: All products at the end of their life must be returned to TSL for recycling.
For information on how to return product please contact TSL.
16 Warranty
(A) Warranty TSL’s hardware Products are warranted against defects in workmanship and
materials for a period of twelve (12) months from the date of shipment, unless otherwise
provided by TSL in writing, provided the Product remains unmodified and is operated under
normal and proper conditions. Warranty provisions and durations on software, integrated
installed systems, Product modified or designed to meet specific customer specifications
(“Custom Products”), remanufactured products, and reconditioned or upgraded products,
shall be as provided in the applicable Product specification in effect at the time of purchase or
in the accompanying software license.
(B) Spare Parts Spare parts (i.e. parts, components, or subassemblies sold by TSL for use in
the service and maintenance of Products) are warranted against defects in workmanship and
materials for a period of thirty (30) days from the date of shipment. Spare parts may be new
or originate from returned units under the conditions set forth in subsection D below.
(C) Repair of TSL branded hardware For repairs on TSL branded hardware Products under
this Agreement, including repairs covered by warranty, the repair services provided are
warranted against defects in workmanship and materials on the repaired component of the
Product for a period of thirty (30) days from the shipment date of the repaired Product, or until
the end of the original warranty period, whichever is longer. Any such defects shall be notified
to TSL in writing within 7 days of the same becoming apparent.
(D) Product Service Products may be serviced or manufactured with parts, components, or
subassemblies that originate from returned products and that have been tested as meeting
applicable specifications for equivalent new material and Products. The sole obligation of TSL
for defective hardware Products is limited to repair or replacement (at TSL’s option) on a
“return to base (RTB)” basis with prior TSL authorisation.
Customer is responsible for prompt shipment to TSL and assumes all costs and risks
associated with this transportation; return shipment to the Customer will be at TSL's expense.
Customer shall be responsible for return shipment charges for product returned where TSL
determines there is no defect (“No Defect Found”), or for product returned that TSL
determines is not eligible for warranty repair. No charge will be made to Buyer for
replacement parts for warranty repairs. TSL is not responsible for any damage to or loss of
any software programs, data or removable data storage media, or the restoration or
reinstallation of any software programs or data other than the software, if any, installed by
TSL during manufacture of the Product.
(E) Original Warranty Period Except for the warranty applying solely to the repaired
component arising from a repair service as provided in Section C above, the aforementioned
provisions do not extend the original warranty period of any Product that had either been
repaired or replaced by TSL.
(F) Warranty Provisions The above warranty provisions shall not apply to any Product
(i) which has been repaired, tampered with, altered or modified, except by TSL’s authorized
service personnel; (ii) in which the defects or damage to the Product result from normal wear
and tear, misuse, negligence, improper storage, water or other liquids, battery leakage, use of
parts or accessories not approved or supplied by TSL, or failure to perform operator handling
and scheduled maintenance instructions supplied by TSL;
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Technology Solutions (UK) Limited reserves the right to change its products, specifications and services at any time without notice.
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© Technology Solutions (UK) Ltd
(iii) which has been subjected to unusual physical or electrical stress, abuse, or accident, or
forces or exposure beyond normal use within the specified operational and environmental
parameters set forth in the applicable Product specification; nor shall the above warranty
provisions apply to any expendable or consumable items, such as batteries, supplied with the
Product.
EXCEPT FOR THE WARRANTY OF TITLE AND THE EXPRESS WARRANTIES STATED
ABOVE, TSL DISCLAIMS ALL WARRANTIES ON PRODUCTS FURNISHED HEREUNDER
INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR USE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE
LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. SOME STATES OR
COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY
LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES, FOR SUCH
PRODUCTS, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY
NOT APPLY.
The stated express warranties are in lieu of all obligations or liabilities on the part of TSL for
damages, including but not limited to, special, indirect or consequential damages arising out
of or in connection with the use or performance of the Product or service. TSL’s liability for
damages to Buyer or others resulting from the use of any Product or service furnished
hereunder shall in no way exceed the purchase price of said Product or the fair market value
of said service, except in instances of injury to persons or property.
TSL is not responsible for any damages incurred during shipment if the approved shipping
container is not used. Shipping the units improperly can possibly void the warranty. If the
original shipping container was not kept, contact your local distributor or TSL to have another
sent to you.
TSL shall not be responsible for any injury, damage or loss of whatever kind caused directly
or indirectly by the goods whether as a result of their manufacture, operation, use or
otherwise and the customer shall indemnify TSL from any claim arising from any loss suffered
by any third party.