Tecom Co IG7600 Smartphone Wireless System / VoIP Server User Manual part1

Tecom Co Ltd Smartphone Wireless System / VoIP Server part1

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User manual part1

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IG7600
Administration Manual
Copyright © 2013 TECOM Co., Ltd.
All Rights Reserved.
Page 1 of 156
IG7600 Administration Manual
Environment
The equipment you have purchased must not be disposed of with household waste. You
should return these to your distributor if they are to replace or dispose of them in an
approved recycling centre.
FCC Statement
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions in this manual, may cause
interference to radio communications. This equipment has been tested and found to comply
with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC rules,
which are designed to provide reasonable protection against radio interference when
operated in a commercial environment. Operation of this equipment in a residential area is
likely to cause interference, in which case the user, at is own expense, will be required to
take whatever measures are necessary to correct the interface.
CE Declaration of Conformity
This equipment complies with the requirements relating to electromagnetic compatibility,
EN55022 class B for ITE and EN 50082-1. This meets the essential protection
requirements of the European Council Directive 89/336/EEC on the approximation of the
laws of the Member States relating to electromagnetic compatibility.
Copyright Notice
All rights reserved. No part of this publication may be reproduced, transmitted, transcribed,
stored in retrieval system or translated in to any language or computer language, in any
form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or
otherwise, without the prior written permission of Company.
Company reserves the right to revise the publication and make changes from time to time in
the contents hereof without obligation of this company to notify person of such revision or
changes. The material contained herein is supplied without representation or warranty of
any kind. The Company therefore assumes no responsibility and shall have no liability of
any kind arising from the supply or use of this document or the material contained herein.
Trademarks
Windows 98/NT/2000/XP/7™ and Internet Explorer™ are registered trademarks of
Microsoft Corporation. All other company, brand and product names, like Netscape
Navigator™ are trademarks or registered trademarks of their respective owners.
ISO-9001
Page 2 of 156
IG7600 Administration Manual
WARNING!
1. Read these installation instructions carefully before connecting the equipment to its
power adapter.
2. To reduce the risk of electric shock, do not remove the cover from the equipment or
attempt to dismantle it. Opening or removing covers may expose you to dangerous
voltage levels. Equally, incorrect reassembly could cause electric shock on re-use of the
appliance.
3. Do not expose the equipment to fire, direct sunlight or excessive heat.
4. Do not expose the equipment to rain or moisture and do not allow it to come into contact
with water.
5. Do not install the equipment in an environment likely to present a Threat of Impact.
6. You may clean the equipement using a fine damp cloth. Never use solvents (such as
trichloroethylene or acetone), which may damage the equipement’s plastic surface.
Never spray the equipment with any cleaning product whatsoever.
7. The equipment is designed to work in temperatures from 0oC to 45oC (32oF to 104oF).
8. The equipment must be installed at least 1 meter from radio frequency equipment, such
as TVs, radios, hi-fi or video equipments (which radiate electromagnetic fields).
9. Do not connect the LAN/WAN port to any network other than an Ethernet network.
10. Do not attempt to upgrade your equipment in an unstable power environment. This could
cause unexpected damages.
11. Do not work on the system during lightning storms. Please disconnect all cables.
12. Children don't recognize the risks of electrical appliances. Therefore use or keep the
equipment only under supervision of adults or out of the reach from children.
13. No repair can by performed by the end user, if you experience trouble with this
equipment, for repair or warranty information, please contact your supplier.
Electrical Powering:
The IG7600 can be powered with correct power adaptor, the power adaptor must be
12V/1.5A. Any damage caused to the IG7600 as a result of using unsupported power
adaptors will not be covered by the manufacturer’s warranty.
Product Disposal Warning:
Ultimate disposal of this product, accessories, packing, especially the batteries should be
handled carefully for recycle and nature protection in accordance with national laws and
regulations.
Page 3 of 156
IG7600 Administration Manual
Revision History
Version
0.1.2
Primary
Author(s)
Icy, Ethan
Description of Version
0.1.3
0.1.4
Ethan
Ethan
Add IPCamera page.
Add Aps Server page.
Update NAT Traversal page.
Update Access Control page.
Update Restore to default page.
Wizard page changed.
All Web UI pictures are updated
for wizard page is added to
main.html.
Modify
based
on
Tommy/Leo/Jerrys’ comments.
Modify figures to better one.
Optimize typesetting.
Fix some input errors.
Date Completed
2013-5-3
2013-5-9
2013-5-13
Notice : The changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
NOTE:
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
providereasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installedand used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
FCC RF Radiation Exposure Statement:
1. This Transmitter must not be co-located or operating in conjunction with any other antenna
or transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of
20 centimeters between the radiator and your body.
Page 4 of 156
IG7600 Administration Manual
Table Of Contents
1.
2.
3.
4.
Introduction ...................................................................................................................................................... 8
Getting to Know the IG7600 ........................................................................................................................ 10
2.1 Front Panel................................................................................................................................................. 10
2.2 Rear Panel.................................................................................................................................................. 11
IG7600 Voice General Features ................................................................................................................. 12
3.1. 3-Way Conference ................................................................................................................................. 12
3.2. Access Control for Web Page ................................................................................................................ 12
3.3. Answering Position ............................................................................................................................... 12
3.4. Auto Attendant & Voice Mail ................................................................................................................ 12
3.5. Auto Provisioning.................................................................................................................................. 14
3.6. Basic Call .............................................................................................................................................. 14
3.7. Call Abandon......................................................................................................................................... 14
3.8. Call Operator (Call Attendant) .............................................................................................................. 14
3.9. Call Pickup – Group .............................................................................................................................. 15
3.10.
Call Restriction............................................................................................................................. 15
3.11.
Call Routing ................................................................................................................................. 16
3.12.
Caller ID Detection/Generation.................................................................................................... 17
3.13.
Class Of Service (COS)................................................................................................................ 17
3.14.
Daylight Saving Time................................................................................................................... 17
3.15.
Default Set.................................................................................................................................... 17
3.16.
Direct In Dialing (DID)................................................................................................................ 17
3.17.
Direct Inward System Access (DISA).......................................................................................... 17
3.18.
Emergency Call ............................................................................................................................ 17
3.19.
Extension Password...................................................................................................................... 17
3.20.
Fax/Modem .................................................................................................................................. 17
3.21.
Flash – Analog Port (SLT) Flash Recognition.............................................................................. 17
3.22.
IP Trunk........................................................................................................................................ 17
3.23.
Message Waiting Indication (MWI) ............................................................................................. 17
3.24.
Music on Hold.............................................................................................................................. 17
3.25.
Numbering Plan............................................................................................................................ 17
3.26.
PSTN Backup............................................................................................................................... 17
3.27.
Registration Server ....................................................................................................................... 17
3.28.
Service Mode................................................................................................................................ 17
3.29.
Station Message Detailed Recording (SMDR)............................................................................. 17
3.30.
System Speed Dial........................................................................................................................ 17
3.31.
System Time & Date .................................................................................................................... 17
3.32.
Trunk Group ................................................................................................................................. 17
3.33.
UCD (Uniform Call Distribution) Group (or Hunt Group).......................................................... 17
3.34.
Wizard Setup ................................................................................................................................ 17
IG7600 Voice Extension Features.............................................................................................................. 17
4.1. 3-Way Conference ................................................................................................................................. 17
4.2. Agent Log On/Off – UCD Group.......................................................................................................... 17
4.3. Alarm Clock .......................................................................................................................................... 17
4.4. Alphanumeric Display........................................................................................................................... 17
4.5. Automatic Callback Busy...................................................................................................................... 17
4.6. Auto Hold .............................................................................................................................................. 17
4.7. Call Fork................................................................................................................................................ 17
4.8. Call Forward.......................................................................................................................................... 17
4.9. Call Hold ............................................................................................................................................... 17
4.10.
Call Log........................................................................................................................................ 17
4.11.
Call Park / Call Park Answer........................................................................................................ 17
4.12.
Call Pickup – Individual............................................................................................................... 17
4.13.
Call Waiting.................................................................................................................................. 17
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IG7600 Administration Manual
5.
6.
4.14.
Caller Blocking ............................................................................................................................ 17
4.15.
CO Flash....................................................................................................................................... 17
4.16.
Conference (3-way)...................................................................................................................... 17
4.17.
COS Following............................................................................................................................. 17
4.18.
Distinctive Ringing....................................................................................................................... 17
4.19.
Do Not Disturb (DND)................................................................................................................. 17
4.20.
DSS/EDM..................................................................................................................................... 17
4.21.
Feature Button Reset .................................................................................................................... 17
4.22.
Feature Key Programming ........................................................................................................... 17
4.23.
Feature Reset ................................................................................................................................ 17
4.24.
Hold Reminder ............................................................................................................................. 17
4.25.
Hotline.......................................................................................................................................... 17
4.26.
Live Recording (One Touch Record) ........................................................................................... 17
4.27.
Multi-Line Appearance................................................................................................................. 17
4.28.
Mute ............................................................................................................................................. 17
4.29.
On Hook Dialing .......................................................................................................................... 17
4.30.
Paging (All/Group) / Paging Answer ........................................................................................... 17
4.31.
Paging Allow/Deny ...................................................................................................................... 17
4.32.
Phone Book .................................................................................................................................. 17
4.33.
Phone Lock/Unlock...................................................................................................................... 17
4.34.
Plug & Play .................................................................................................................................. 17
4.35.
Reminder Tone ............................................................................................................................. 17
4.36.
Service Mode Switching .............................................................................................................. 17
4.37.
Transfer / Recall ........................................................................................................................... 17
4.38.
Volume Control ............................................................................................................................ 17
4.39.
Web Management......................................................................................................................... 17
Quick Installation........................................................................................................................................... 17
5.1 Connecting the IG7600.............................................................................................................................. 17
5.2 Wizard Setup.............................................................................................................................................. 17
5.2.1 WAN Setting ................................................................................................................................... 17
5.2.2 LAN Setting.................................................................................................................................... 17
5.2.3 Wireless Basic................................................................................................................................. 17
5.2.4 Internet Time................................................................................................................................... 17
5.2.8 Wizard Setup Finished .................................................................................................................... 17
Configuration................................................................................................................................................... 17
6.1 Setup .......................................................................................................................................................... 17
6.2 Establish the Connection ........................................................................................................................... 17
6.3 Device Info ................................................................................................................................................ 17
6.3.1 Summary......................................................................................................................................... 17
6.3.2 Statistics.......................................................................................................................................... 17
6.3.3 Route............................................................................................................................................... 17
6.3.4 ARP................................................................................................................................................. 17
6.3.5 DHCP.............................................................................................................................................. 17
6.4 Advanced Setup ......................................................................................................................................... 17
6.4.1 WAN ............................................................................................................................................... 17
6.4.2 LAN ................................................................................................................................................ 17
6.4.3 NAT ................................................................................................................................................ 17
6.4.4 Security........................................................................................................................................... 17
6.4.5 Parental Control .............................................................................................................................. 17
6.4.6 Quality of Service ........................................................................................................................... 17
6.4.6.1 DSCP Marking............................................................................................................................. 17
6.4.6.2 Bandwidth Control....................................................................................................................... 17
6.4.7 Routing ........................................................................................................................................... 17
6.4.8 Dynamic DNS................................................................................................................................. 17
6.4.9 Upnp ............................................................................................................................................... 17
6.5 Wireless ..................................................................................................................................................... 17
6.5.1 Basic ............................................................................................................................................... 17
6.5.2 Security........................................................................................................................................... 17
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IG7600 Administration Manual
6.5.3 MAC Filter...................................................................................................................................... 17
6.5.4 Wireless Bridge............................................................................................................................... 17
6.5.5 Advanced ........................................................................................................................................ 17
6.5.6 Station Info ..................................................................................................................................... 17
6.5.7 Power Saving .................................................................................................................................. 17
6.6 Voice .......................................................................................................................................................... 17
6.6.1 Phone .............................................................................................................................................. 17
6.6.2 Trunk............................................................................................................................................... 17
6.6.3 System ............................................................................................................................................ 17
6.6.4 Voice Mail....................................................................................................................................... 17
6.6.5 NAT Traversal................................................................................................................................. 17
6.6.6 Diagnostics ..................................................................................................................................... 17
6.6.6.1 Remote Maintenance ................................................................................................................... 17
6.6.7 Registered Phone ............................................................................................................................ 17
6.7 Management .............................................................................................................................................. 17
6.7.1 Settings ........................................................................................................................................... 17
6.7.2 System Log ..................................................................................................................................... 17
6.7.3 TR-069 Client ................................................................................................................................. 17
6.7.4 Time Setting.................................................................................................................................... 17
6.7.5 Access Control ................................................................................................................................ 17
6.7.6 PTC................................................................................................................................................. 17
6.7.7 IP Camera ....................................................................................................................................... 17
6.7.8 Update Software ............................................................................................................................. 17
6.7.9 APNS Certificate ............................................................................................................................ 17
6.7.10 Reboot........................................................................................................................................... 17
6.8 Diagnostics ................................................................................................................................................ 17
6.9 Logout........................................................................................................................................................ 17
Appendix 1: Product Summary ........................................................................................................................... 17
USB Host Application ............................................................................................................................. 17
Appendix 2: Feature Access Codes................................................................................................................... 17
Appendix 3: Auto Attendant and Voicemail System......................................................................................... 17
Appendix 3.1 Functions................................................................................................................................... 17
Appendix 3.1.1 Auto Attendant Functions............................................................................................... 17
Appendix 3.1.2 Voice Mail Functions ..................................................................................................... 17
Appendix 3.1.3 Management Menu ........................................................................................................ 17
Appendix 3.2 Voice Messages ......................................................................................................................... 17
Appendix 3.2.1 File Format..................................................................................................................... 17
Appendix 3.2.2 File Storage .................................................................................................................... 17
Appendix 3.3 Flowchart .................................................................................................................................. 17
Appendix 3.3.1 Automated Attendant...................................................................................................... 17
Appendix 3.3.3 Mailbox Administer Flowchart ...................................................................................... 17
Appendix 3.3.4 System Administrator’s Voicemail Flowchart................................................................ 17
Appendix 4: APS ................................................................................................................................................... 17
Appendix 4.1 Install APS on Windows ........................................................................................................... 17
Appendix 4.2 Managing IG7600 Firmware..................................................................................................... 17
Appendix 4.3 Show all IG7600 managed........................................................................................................ 17
Appendix 4.4 Upgrading IG7600 Firmware.................................................................................................... 17
Appendix 4.5 IG7600 Configure File Update.................................................................................................. 17
Appendix 4.6 Managing IP Phone Firmware................................................................................................... 17
Appendix 4.7 Upgrading IP Phone Firmware.................................................................................................. 17
Appendix 4.8 Reset IP Phone to Default ......................................................................................................... 17
Appendix 4.9 Configuration Manager ............................................................................................................. 17
Appendix 4.10 Show Update Log.................................................................................................................... 17
Appendix 4.11 About....................................................................................................................................... 17
Page 7 of 156
IG7600 Administration Manual
1.
Introduction
Tecom next generation of SOHO system is an all-wireless solution which has rich feature set
of IP PBX telephone systems and IP networking systems. It has business essential PBX
features such as an auto-attendant, voice mail, multi- line appearances, three way call
conferencing, intercom, music on hold, call-forwarding and much more. The IG7600 system
opens up access to the benefits of VoIP, including low cost long distance service, and one
network for both voice and data.
The IG7600 is so easy to configure that a fully working system can be set up in minutes. Plug
and Play feature allows IP phone, iPhone or Android phone, with Tecom soft client to be
automatically detected and registered when they are connected. The IG7600 is so easy to
be managed and configured by its integrated web server.
The IG7600 system is the best to work with Tecom’s IP Phones IP3000 series and soft cient
for Android phone and iPhone to take advantages of powerful business features such as
plug & play, all paging/group paging, multi line appearances, etc….The IG7600 has a FXS
port to support traditional analog devices such as telephone, answering machine, FAX
machine.
This product specification is Tecom product specification of IG7600 for MOCET brand. The
ODM product features will be appended to meet customer’s special requirements.
Interfaces
 WAN Interface: one 10/100/1000 Base-T Ethernet port
 LAN Interface: one 10/100 Base-T Ethernent port
Page 8 of 156
IG7600 Administration Manual
CO Interface: 4 FXO (Loop Start, for PSTN)
Analog Device Interface: 1 FXS (for analog Telephone or FAX)
Built-in 802.11b/g/n WiFi access point
Auto-Pairing button
Terminals
1 Analog Terminal (Analog Telephone or FAX)
16 IP Stations (Wired or WiFi IP-Phone; Smart Phone (Soft Client for iPhone
and Android Phone))
Accessary
Wi-Fi Repeater
Basically, the Administration is required to do the following things:
(1) To understand the architecture, resources, and devices of whole environment
which will be involved with the VoIP communications.
(2) To build a common setting file for most users.
(3) To configure each phone and install them into the network.
(4) To configure each interfaces and install them into IG7600.
(5) And to solve the problems that users encounter during operation.
Page 9 of 156
IG7600 Administration Manual
2.
Getting to Know the IG7600
2.1 Front Panel
The front panel contains several LEDs that indicate the status of the IG7600.
Figure 2-1. Front Panel of IG7600
LED Name
POWER
WIRELESS
LINE (1-4)
TEL
LAN
WAN
Color
Red/Blue
Blue
Blue
Blue
Blue
Red/Blue
Status
Description
Red On
Firmware updating
Blue Flashing
System booting up
Blue On
System initialized and running
Off
Power off
On
Wireless LAN is active
Off
Wireless LAN is idle
Off
PSTN Line is idle
On
PSTN Line is active
Off
Phone is idle
On
Phone is active
On
LAN is connected
Off
LAN is not connected
Flashing
LAN activity present (traffic in either
direction)
Blue On
WAN is connected and IP is obtained
Red On
WAN is not connected or no IP assigned
Flashing
WAN activity present (traffic in either
direction)
Page 10 of 156
IG7600 Administration Manual
2.2 Rear Panel
The rear panel contains the ports for the IG7600's data and power connections.
Figure 2-2. Rear Panel of IG7600
Label
WAN
LAN
Line (1-4)
TEL
Power
Function
RJ-45 connector: Connects the device to your cable modem, or to your
ADSL Modem. It’s to connect to the remote network.
RJ-45 connector: Connects the device to your PC's Ethernet port, or to the
uplink port on your LAN's hub.
RJ-11 connector: Connects the device to your PSTN lines.
RJ-11 connector: Connects the device to your analog phone.
Connects to the supplied power converter cable.
Page 11 of 156
IG7600 Administration Manual
3.
IG7600 Voice General Features
3.1. 3-Way Conference
IG7600 supports 3-way conference. Conference allows multiple speakers to participate in
a joint telephone conversation. Each participant in a conference can speak and hear the
other participants. IG7600 supports one conference room with at most 3 participants. The
voice is mixed on IG7600.
3.2. Access Control for Web Page
The Access Control settings allow the System Administrator to configure the Web Port,
Service Control List, IP Address Access Control mode and password for Administrator,
Supporter and User.
IG7600 also provide an external user access to the internal IP phone’s Web page. The
Registered Phone page will list all registered phones with their IP links for IP phone.
Clicking a specific link will open that specific IP phone’s Web page.
IG7600 provides three Access mode for Web Page
- Administrator mode: unrestricted access and program
(Default: admin1234/123456)
- Support Mode: allow an ISP technician to maintain and run diagnostics
(Default: support/support)
- User Mode: view some configuration settings and statistics.
(Default: user/user)
3.3. Answering Position
For incoming calls from the Public Switched Telephone Network (PSTN) (via analog CO
or FXO ports), the IG7600 provides the flexibility to ring specific destinations. The IG7600
provides the ability to ring Auto Attendant. The IG7600 also provides the ability to
simultaneously ring up to 17 extensions when programmed in a UCD Hunt Group, or the
Operator in accordance with the system service mode (day or night). The user can also
assign a line to ring directly to an extension. Incoming VoIP calls from a registered ITSP
can be programmed and routed in the same manner as the analog CO (FXO) ports.
3.4. Auto Attendant & Voice Mail
The IG7600 Auto Attendant can greatly enhance business productivity by providing either
a full-time automated attendant to handle all incoming system calls or part-time
automated attendant to handle overflow traffic. The Voice Mail Module provides up to 16
hours recording time that are shared by all extensions. The system can handle four
simultaneous calls with following functions.
•
Auto Attendant Functions
The Auto Attendant provides an incoming caller with a customized welcome greeting
and specific prompts that will describe the options available to the caller.
 Play the welcome greeting messages depending on the system service mode:
Copyright 2013 Tecom, Co. LTD. All rights reserved
Page 12 of 156
IG7600 Administration Manual
Working, Holiday, and Temporary.
In Working Service mode, play the welcome greeting messages depending
on the system service time: Day, Night, Noon, and Holiday.
Route the call to the appropriate destination (phone/virtual extension, UCD
group, operator, single digit) with the dialing digit(s).
Leave a message to a particular mailbox.
Make an outside call via another trunkline (PSTN or SIP-Trunk).
Enter Voicemail box.
•
AA Mode
 Supports four types of AA mode: Normal mode, Simple mode, Access VM
mode and Trunk mode. Each mode’s access number is “Start AA & VM
Service Number” plus 0, 1, 2, and 3. For example, if “Start AA & VM Service
Number” is 500, then Normal mode is 500, Simple mode is 501, Access VM
mode is 502 and Trunk mode is 503.
 Normal mode is normal operation of AA or VM.
 If Simple mode AA is set as Destination of a DID entry or Answering Position
of a trunk, the outside caller will hear Dial Tone when it’s answered, then it can
call extensions by dialing extension numbers. It’s used to allow outside
devices to be able to dial extension numbers.
 If Access VM mode AA is set as Destination of a DID entry or Answering
Position of a trunk, the outside caller will be prompted to input a voicemail
number that he wants to visits, it’s used to allow outside devices to be able to
access VM.
 Trunk mode is similar with Simple mode, only that it allows dialing to outside
numbers. It’s used to allow outside devices to be able to dial extension
numbers and outside numbers.
•
Voice Mail Functions
 Delete, save, or skip messages.
 Forward messages to other mailboxes.
- Specified mailbox
- All mailboxes.
 Envelop information indicating the time and date of the message received;
sender information will also be included in the email notification.
 Leave a new message to other extension(s).
 Change personal greeting and password.
 Expert mode support (playback controls when reviewing messages).
 Send a notification via email when a new message is left.
 Send voice message as the attachment of the email in WAV format.
 The maximum recording length for each call is 1800 seconds.
 When 90% of the VM size is used, it shows “Message Full” on the all IP20xx’s
LCD.
 For each extension, the maximum number of Voice Mail is 200.
 For each leaving message, it's saved 1 - 30 days or infinite
 Support 16 Virtual Mailboxes
Copyright 2013 Tecom, Co. LTD. All rights reserved
Page 13 of 156
IG7600 Administration Manual
 Enter voicemail through another phone extension
•
Management Menu
 Change the Greeting Mode: Working, Holiday, and Temporary.
 Record the Greeting Messages
 Record the process Messages
Voice Messages
 Provide two languages service for the all voice files.
 Support G711-ulaw, G711-alaw, G729 three voice files.
 Administrators can record the all voice messages by themselves.
 Administrators can update, backup or delete the all voice messages from/to
the PC.
For the detail, please refer Appendix 3.
•
3.5. Auto Provisioning
WAN Management Protocol (TR-069) allows an Auto-Configuration Server (ACS) to
perform auto-configuration, provision, collection, and diagnostics to this device. Firmware
upgrade or vendor configuration file backup can be done remotely on ACS server. Select
the desired values and click "Save Settings" to configure the TR-069 client options.
IG7600 also provides an Auto Provision Server (APS) to update IG7600 FW, Update /
Retrieve IG7600 Configuration and the registered IP20xx firmware.
3.6. Basic Call
To make an intercom call, dial a Station number (IP Terminal, POTS) or a Voice Mail
number.
To make an outside call, dial a phone number. IG7600 chooses a line (PSTN line, IP
trunk, another IG7600) via Call Routing Table to dial out.
To make an outside call, dial a PSTN, an IP Trunk or a Trunk Group number first. After
hearing dial tone, dial the phone number.
3.7. Call Abandon
For every PSTN call, IG7600 provides the facility to monitor the call status. If the remote
party hangs up, the ongoing call will be terminated.
The PSTN line monitor is accomplished through monitoring the loop-break signal, polarity
reversal or busy tone. The value range of loop-break signal is: “Disable”/100/200/…/1000
ms.
3.8. Call Operator (Call Attendant)
IG7600 supports one Primary operator and one Secondary operator. Any extension can
be designated as the operator through system configuration.
One primary operator may be assigned in the system. When assigned as operator, this
extension supports general system functions.
While the internal extension dials Operator Directory Number ("0" at default), or the
outside party dials the Operator Directory Number when Auto Attendant plays the
Copyright 2013 Tecom, Co. LTD. All rights reserved
Page 14 of 156
IG7600 Administration Manual
welcome message, these calls will be stored into Operator Queue. The Operator is
First-In-First-Out to service these calls. For the incoming trunk calls at the waiting time,
the calling party will be on Music-On-Hold state.
A secondary (alternate) operator position may be designated for common sharing of
incoming operator calls during peak traffic period. If operator doesn’t answer the operator
call in Operator Reroute Time, the call is forwarded to Secondary Operator. If Secondary
Operator doesn’t answer the call in Operator Reroute Time also, the call will be forwarded
to Operator’s mailbox.
3.9. Call Pickup – Group
Each extension belongs to a Pickup Group. Direct Call Pickup allows extension users to
answer a trunk call that is ringing at other extensions. If dialing “*”, allow you to easily
access trunk calls ringing in your group. If dialing All Pickup Group Directory number,
allow you to access any trunk calls ringing in the system. Calls ringing at extensions in
other pickup groups may also be answered using the Directory number assigned to that
Pickup Group.
3.10. Call Restriction
IG7600 provides sophisticated monitoring of digits dialed on PSTN/IP Trunks. If a digit or
range of digits dialed on a Trunk line is inconsistent with the dialing extension’s COS, the
call is denied. This calling COS criteria can be applied to local calls, long distance calls,
and specific numbers that are considered allowed in areas where other numbers may be
restricted.
IG7600 allows configuring the Call Restriction Allowed Table and Denied Table. It
provides the following programming items:
•
From/To
The intervals are made up of a From and To entry which establish a numeric range.
For example, an entry of “From 1700” , “To 1800” would include the following range
of numbers as the leading: 1700, 1701, 1702, …1799, 1800. Each From/To entry
can be from 1 to 13 digits long and may contain any digit 0-9. The “From” entry
must be less than or equal to the “To” entry. Each From/To entry can be from 1 to
13 digits long and may contain any digit 0-9, *, # or X (X representing any digit). The
“From” entry must be less than or equal to the “To” entry.
•
Trunk Access
IG7600 checks the field only when a call matches the associated interval. If the field
is set to “Y”, the entry is valid when the trunk is accessed previously. If the field is
set to “N”, the trunk isn’t accessed previously. The trunk will be accessed through
Call Routing Table. If the option is set to “YN”, the entry is valid no matter the trunk
is accessed or not previously.
•
COS
The COS setting is defined by the intervals. Allow an extension with the COS or
higher priority to dial the number(s) specified in that range.
•
Table Type
It configures the type of the entry in Call Restriction Table. It’s either “Allowed” or
“Denied”.
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A maximum 40 entries can be configured in the table. They are divided into Allowed
Table or Denied Table based on “Table Type” setting of the entries. It follows
“Priority” (“Allowed” / “Denied”) setting for the target phone number in the check. If it
checks Denied Table first, the phone number will be rejected if it passes the Denied
Table and it doesn’t pass the Allowed Table. If it checks Allowed Table first, the
phone number will be passed when it passes the Allowed Table and it doesn’t pass
the Denied Table. The flow is as below:
Priority=Denied?
No
Check the phone
number in allowed
table
Yes
Check the phone
number in denied
table
The phone number
does not meets any
entry?
Yes
Reject the call
No
Pass the
restriction check
No
The phone number
meets any entry?
Check the phone
number in denied
table
Yes
Check the phone
number in allowed
table
The phone number
meets any entry?
Yes
Reject the call
No
Reject the call
No
The phone number
meets any entry?
Pass the
restriction check
Yes
Pass the
restriction Check
3.11. Call Routing
The Call Routing feature automatically routes outgoing calls using the most appropriate
route. The appropriate route is determined based on the number dialed. If necessary,
IG7600 can automatically modify the dialed number by deleting and inserting digits.
The call routing destination is a PSTN line, an IP line or a line group. It allows you to
configure each entry in the Call Routing Table which contains a routing rule for outgoing
calls:
- From/To setting defines the number range
- Min/Max defines the match length
- Del can delete some leading digits in the dialed number.
- Insert can add some digits as the leading for the target number. It will be added
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after doing “Del”.
Destination defines the outbound call interface trunk
3.12. Caller ID Detection/Generation
IG7600 provides the ability to detect the calling party identification provided by CO via
PSTN lines or by Uplink Server via IP trunks. This data when received by the telephone
carrier will be displayed on all ringing IP phones.
IG7600 also provide Caller ID Generation to the Caller ID equipped Single Line
Telephone.
3.13. Class Of Service (COS)
IG7600 provides 8 Classes of Service (COS) for assignment of outside line
dialing-privileges. Each extension may be assigned one Day-COS and one Night-COS.
The Extension COS is primarily used for restriction and control of long distance dialing.
COS 0 is the highest priority. COS 7 is the lowest one.
3.14. Daylight Saving Time
Daylight Saving Time (DST) feature supports auto adjustment for daylight saving time. It
allows you to configure the Daylight Saving Time (DST) which includes support for auto
adjustment of daylight saving time.
- Internet Time: it obeys the international standard rule.
- Manual DST Rule: it allows you to define your own Daylight Savings Time Rule.
3.15. Default Set
Clear all settings and return the IG7600 set to the factory condition.
When rebooting the IG7600 to the default, some settings for the registered IP Phones
(IP2032, IP2061, IP2062) and Smart Phones are reset to the default also.
- Line Keys
- Call Forward (Direct, Busy, No Answer, DND, Call Fork)
- Phone Lock
- Call Waiting
- Call Waiting Tone
3.16. Direct In Dialing (DID)
IG7600 provides a Direct In Dialing Table for IP Trunks. It will be able to offer its individual
phone number for each extension.
IG7600 provides 50 entries in the Direct In Dialing Table. Each entry includes
- DID Number: used to check the caller ID of the incoming call.
- Destination: the ringing destination of the incoming call. It can be a Phone
Extension, Virtual Extension, Auto Attendant, UCD Group, Speed Dial, or Paging
number. It also can be an outside phone number.
- Outgoing Call ID: used as the private Caller ID when the “Destination” user makes
the outgoing call. When the setting is null, it assumes to be the same as “DID
Number”.
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Display Name: used as the Caller Name when the “Destination” user makes the
outgoing call.
Trunk: the applied trunk(s) of this DID entry. If it’s “All”, this entry will be applied for
the all IP Trunks.
3.17. Direct Inward System Access (DISA)
The feature allows you to remotely access IG7600 lines to make the outside calls. The
current PSTN/IP lines are all DISA lines. While ringing to Auto Attendant, the outside
callers have direct access to extensions, or make an outside call,
The out-calling is to dial a star (“#”) key at the beginning when Auto Attendant plays the
greeting message. The call is secured by means of verified passwords against the
assigned extension number. The use is accomplished only when a valid extension
number has been entered and when the password entered matches that stored for the
extension number entered.
The DISA function is disabled by default.
3.18. Emergency Call
IG7600 allows you configure five Emergency Call numbers and lines with which
Emergency Calls are sent out. Any user can make an Emergency Call regardless of its
Call Routing table, Call Restriction, and Phone Lock, when they dial a pre-configured
Emergency Call number. The numbers of Emergency Call must not collide with the
numbers in Numbering Plan.
It allows programming 5 emergency numbers. “119” and “110” are in it by default.
3.19. Extension Password
All extensions of the IG7600 system have an associated User Password. The Password
is applied to Voice Mail service, and some system feature settings (Phone Lock, COS
Following, DISA, Forward, Restore to Default, Feature Button Reset).
The Extension Password is 4-digit length. The default is “0000”.
3.20. Fax/Modem
IG7600 supports FAX/modem tone detection and auto-fallback to G.711. IG7600 also
support to use T.38.
3.21. Flash – Analog Port (SLT) Flash Recognition
Flash is the momentary operation of the hook-switch at the analog device, which can be
deciphered by the IG7600 system in such a way that the previous call in progress is held,
or placed in a status of transfer awaiting further instructions from the user.
3.22. IP Trunk
IG7600 can register up to 8 SIP Uplink Servers. The extensions may make a call to the
users of the Uplink Servers, or any user in the world through the Uplink Servers.
• SIP messages, including INVITE, re-INVITE, ACK, CANCEL, BYE, REGISTER,
INFO, REFER and NOTIFY messages
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•
•
•
•
SIP Proxy, SIP Outbound Proxy, Registrar, and Outbound Registrar
Auto Registration when Power-on or period
Session Timer support
Support IP address, domain name, user name, display name for SIP URL.
3.23. Message Waiting Indication (MWI)
It’s a Voice Mail feature. When somebody leaves messages, the router will inform the
phones, and phones’ LCD will display new voice mails information, and its lamp will flash
accordingly.
3.24. Music on Hold
Any PSTN/IP line calls placed on hold will give music to the other external party.
3.25. Numbering Plan
The Numbering Plan refers to the structure of dialed access to the various resources that
are part of the system. IG7600 also allows for a very flexible configuration numbering for
the various system resources.
IG7600 provides the following resources to be programmed in Numbering Plan.
• Extension Number
• Operator Code
• AA & VM Service Number
• Virtual Extension Number
• PSTN Line Number
• IP Trunk Number
• Trunk Group Number
• All Paging Number
• Paging Group Number
• UCD Group Number
• Pickup Group Number
• System Speed Dial Number
• Call Park Number
• Conference Room Number
3.26. PSTN Backup
In case of power failure, IG7600 automatically switches the first PSTN line to the
Single-line analog phone. The other PSTN lines are not supported
3.27. Registration Server
The IG7600 combines Proxy and Registrar servers in its application. For a Registrar
server, it acts as the front end to the location service for a domain, reading and writing
mappings based on the contents of REGISTER requests. The location service is then
typically consulted by a Proxy server.
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3.28. Service Mode
IG7600 provide Day and Night settings for each weekday in service mode page. It will be
applied in the following function:
- Answering Position: Trunk incoming call may be forwarded to different extensions
according to the settings.
- Class of Service (COS): Phone extension may be assigned to have the different
COS in the different time.
- AA Greeting message in Working mode.
3.29. Station Message Detailed Recording (SMDR)
The feature allows the administration to track all incoming and outgoing outside call traffic,
chronologically by extension number. SMDR is output from the standard Syslog
(None/LAN/WAN/Both)
SMDR information includes Trunk Line used, extension number, time and date the call
was placed, number dialed, duration of the call.
IG7600 also provides Outgoing Call Duration Start Time to the PSTN call. It’s used to
start the record for the PSTN outgoing call.
3.30. System Speed Dial
IG7600 stores frequently dialed numbers. These Speed Dial Numbers are accessed for
dialing by the associated Speed Dial Directory Numbers. The Speed Dial Directory
Numbers are assigned in Numbering Table. The Speed Dial is only for outgoing calls.
IG7600 stores up to 100 Speed Dial Numbers. In the Speed Dial Number, it’s allowed to
store Phone number up to 20 digits in length. Call Restriction and Call Routing are applied
and extensions may utilize only those numbers allowed based on their extension COS.
3.31. System Time & Date
The IG7600 system provides a built-in time clock to track System Time for reference in
certain features such as day/night service mode. This clock has the ability to
automatically adjust with network NTP server through internet.
The IG7600 also supports to use manual time setting. Because IG7600 doesn’t support
battery backup, the time setting may need to be reset when rebooting the IG7600.
System Time & Date can be applied to Smart Phone and IP Phone.
3.32. Trunk Group
The Trunk Group feature is used to assign each PSTN Trunk and IP Trunk to a specific
Trunk Group. Each Trunk can be assigned to only one Trunk Group. The Trunk group
assignment is used for Trunk pool access. If setting some PSTN trunks and some IP
trunks into the same Trunk Group, the trunk access sequence will depend on the access
priority and the search order. The IG7600 provides up to 4 Trunk Groups. All PSTN
Trunks are assigned to default Trunk Group 1 and all IP Trunks are assigned to default
Trunk Group 2. For the four groups you can choose IP first or PSTN first if programming
PSTN and IP Trunk in the same group. This will take effect if call routing entry’s
destination has been set as Group choice
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3.33. UCD (Uniform Call Distribution) Group (or Hunt Group)
IG7600 supports 4 UCD Groups. Each UCD Group can have up to 17 members. There
are three kinds of UCD Group mode – All Ring, Linear, and Distributed. For All Ring
mode, incoming Trunk calls ring all member extensions simultaneously. For Linear mode,
incoming call is put into a queue and then distributed from the first extension. For
Distributed mode, it is the same as Linear but selection of an extension is uniformed.
If more than one call rings at the same time, the first agent to go off hook will be
connected to the call that has been ringing the longest.
For unanswered Trunk call, it will be forwarded to a Reroute destination. The Reroute
destination can be AA Menu, Voice Mail, Phone Extension or Virtual Extension.
The missed UCD Group calls are recorded in UCD Call Log. It records the last 100
missed UCD Group calls.
3.34. Wizard Setup
The IG7600 has a setup Wizard that provides the system administrator with a series of
step-by-step operations. The setup Wizard starts automatically when the IG7600 is
powered up for the first time, or if the system is reset to default configuration via the reset
switch on the IG7600 unit.
In IG7600’s Wizard Setup, it has three ways to be selected.
 Update the configurations using the saved setting file
 Upgrade the software using an image file
 Manual setup
If having an IG7600 image file, you can select “Upgrade the software using an image file”.
It chooses the image file to upgrade device to latest version.
If having an IG7600 configuration file, you can select “Update the configurations using the
saved setting file”. It chooses the saved setting file to update device to the saved
configurations.
If you don’t have an IG7600 configuration file, you can select “Manual setup” to start the
setup wizard to select the appropriate operation mode and configure the corresponding
setting step by step. The following four items are supported.
• WAN Setting
• LAN Setting
• Wireless Basic
• Internet Time (include Manual Time Setting)
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4.
IG7600 Voice Extension Features
IG7600 follows SIP standard to serve SIP phones. Basically, telephone features that
meets SIP standard can be applied in IG7600.
Smart Phone (IP305x) and IP20xx phone (IP2032/IP2061/IP2062) support many phone
features. But for adding some traditional KTS features that are not defined definitely in
SIP protocol, some specified information are transmitted between IG7600 and
IP20xx/IP305x Phones. This section introduces these special phone features. Some
features are only for IP20xx/IP305x phones and/or FXS phone.
The following features depend on whether the phone provides.
Feature
Agent Log On/Off – UCD Group
3-Way Conference
Alarm Clock
Alphanumeric Display
Automatic Callback Busy
Auto Hold
Call Fork
Call Forward – Direct
Call Forward – Busy
Call Forward – No Answer
Call Forward – DND
Call Forward – Follow Me
Call Hold
Call Log
Call Park
Call Park Answer
Call Pickup - Individual
Call Waiting
Caller Blocking
CO Flash
Conference (3-way)
COS Following
Default Setting
Distinctive Ringing
Do Not Disturb
DSS/EDM
Feature Key Programming
Hold Reminder
Hotline
LCD & Interactive Buttons
Live Recording
Multi-Line Appearance
Mute
On Hook Dialing
Page (All/Group) - Paging
IP20xx
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
IP2061 Only
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
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FXS
Yes
No
No
Depends
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Partial
Yes
No
No
Yes
Yes
No
No
No
No
Depends
Yes
IP3054
No
Yes
Depends
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Yes
Yes
Yes
Yes
No
No
No
No
Yes
No
Yes
Yes
Yes
Yes
Other
SIP Phone
No
No
Depends
Depends
No
Depends
No
Depends
Depends
Depends
Depends
No
Depends
Depends
No
Yes
Depends
Depends
Depends
No
Depends
No
Depends
Depends
Depends
No
No
Depends
Depends
Depends
Depends
Depends
Depends
Depends
Yes
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Page (All/Group) - Paged
Page Answer
Page Allow / Deny
Phone Book
Phone Lock/Unlock
Plug and Play
Reminder Tone
Service Mode Switching
Transfer
Web Management
Volume Control
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
No
Yes
Yes
Yes
Yes
Yes
No
Depends
No
No
No
Yes
Yes
Yes
No
Yes
No
Yes
No
No
No
Depends
No
No
Depends
No
Depends
Depends
Depends
NOTE: the word “Depends” means that the features depend on whether the phone
provides.
4.1. 3-Way Conference
The Conference feature allows the user to connect two calls into a single conversation.
4.2. Agent Log On/Off – UCD Group
Extensions can log on or log off from UCD group.
Enable Agent Log On feature, dial *91.
Disable Agent Log On feature, dial **91.
If an extension disables the Agent Log On feature, the extension should log off from all
UCD groups it belongs to.
4.3. Alarm Clock
You may activate your own private alarm on your phone to remind you of special
appointments, events, etc. When the alarm activates you will hear tone ringing for a
programmable period from 10-600 seconds. You may program the alarm for one time or
always. When programmed for always, the alarm will sound at the same time everyday.
4.4. Alphanumeric Display
The IP Phone extension provides a graphic LCD that supports 64 alphanumeric
characters. The LCD enhances many system features.
4.5. Automatic Callback Busy
IP20xx supports Automatic Callback Busy. When the callee has no session resource, the
caller will hear busy tone.
The caller can dial “6” to get the Automatic Callback Busy feature.
The confirmation tone will be heard and come back to idle status. When the callee is no
longer in busy status, the caller will hear call back ring.
Remove the Callback Busy calls, dial *66.
4.6. Auto Hold
You may enable the feature to simplify call handling and avoid accidental “lost” calls. Hold
will automatically place any call that is currently connected at your phone on hold
whenever a Trunk line button is pressed.
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4.7. Call Fork
IG7600 supports to ring another extension or an outside destination via IP Trunk
simultaneously when the extension gets an incoming call. When the call is answered by
one of the both parties, the call at the other party will stop ringing automatically.
For the Call Fork destination, IG7600 supports to have the second Fork destination. If
the first destination is non-existed or busy, make the forking call to the second Forking
Destination.
To Activate (Type: 0 – ICM, 1 – Outside, 2 – Both; Destination#: 1 – first, 2 – second)
*26 + Destination# + Type + Ext No
*26 + Destination# + Type + * + (PSWD) + * + Outside Number
To Cancel
**26  cancel the both forking destination.
**261  cancel the first forking destination.
**262  cancel the second forking destination.
Call Fork is not applied to Operator call, Paging call and UCD call
4.8. Call Forward
Call Forwarding reroutes incoming calls from one extension to another destination. The
destination of a call forward can be another extension, voicemail box or an outside phone
number (External Call Forward; ECF).
IG7600 support the following feature access codes to program Call Forwards for IP20xx
and FXS. It includes a “Type” setting for each Call Forward. It can be programmed to
“ICM”, “Outside” or “Both” (Type: 0 – ICM, 1 – Outside, 2 – Both).
Direct Call Forward:
Forward all of the calls without regard to the extension status.
To enable, dial *21 + Type + Ext/VAA/UCD No.
*21 + Type + * + (PSWD) + * + Outside Number
To disable, dial **21.
Busy Call Forward:
Forward the calls if the extension is busy.
To enable, dial *22 + Type + Ext/VAA/UCD No.
*22 + Type + * + (PSWD) + * + Outside Number
To disable, dial **22.
No Answer Call Forward:
Forward the calls if the extension doesn’t answer the call within No Answer Time.
To enable, dial *23 + Type + Ext/VAA/UCD No + * + Time.
*23 + Type + * + (PSWD) + * + Outside Number + * + Time
To disable, dial **23.
DND Call Forward:
Forward the calls if the extension enabled DND.
To enable, dial *24 + Type + Ext/VAA/UCD No
*24 + Type + * + (PSWD) + * + Outside Number
To disable, dial **24.
Follow Me Call Forward:
Forwards calls at your extension to the extension where you are currently
working.
To enable, dial *25 + Type + Ext No + * + Password
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To disable, dial **25 + Ext No + * + Password
These Call Forward features can also be set/cancelled in web page of IP20xx.
4.9. Call Hold
Trunk and Intercom calls can be placed on hold at any extension. Any PSTN/IP line caller
placed on hold will hear the Music On Hold. The held trunk can be resumed by other
extensions by pushing Feature Key.
For the Single Line phone, it’s to put a call on hold, press flash then hang up (optional).
It’s to return to the original call, press flash or pick up the phone.
4.10. Call Log
The IP20xx phone can store a call log for your reference. To access your call log, use the
LCD menus. There are three types of Call Logs - Missed Calls, Received Calls, or Dialed
Calls. To dial from a listing, press the soft keys corresponding to the LCD menus display.
4.11. Call Park / Call Park Answer
The feature allows you to “park” a call at IP20xx extension. It also allows any extensions
to retrieve a parked call. Calls are parked by pressing the Park feature key. System
supports two methods in the Call Park application.
a. If the Park key has a specified Call Park number, any extension can retrieve the
parked call by pressing the Call Park code or pressing the Park feature key with the
same Call Park number. System supports to have 4 Call Park numbers.
b. If the Park key has no Call Park number, the extension user could pickup the parked
call back by pressing the Call Park key. For other extensions, they can press the Park
key without Call Park number at idle state. Then enter the extension number that
parks the call.
4.12. Call Pickup – Individual
You may answer the calls at another specified extension. The feature allows you to easily
access calls ringing via the feature access code.
*53 + Extension Number
4.13. Call Waiting
If Call Waiting is enabled for a specific IP20xx/IP305x station, an alert (muted ring) will be
played on the called party when a second call is received and the extension is in use.
To enable Call Waiting, dial *98
If Call Waiting is disabled for a specific station, the station will return a busy tone to any
calling party while the station is in use.
To disable Call Waiting, dial **98
4.14. Caller Blocking
IP20xx can block up to 10 phone numbers from reaching you at your phone when a caller
attempts to call you from one of these numbers.
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4.15. CO Flash
FXO Line is programmed setting that will determine what flash timing will be presented to
the CO/PBX when the extension issues a Hook-Flash command while connected to a
FXO Line.
4.16. Conference (3-way)
IP20xx can establish a 3-way conference on the phone. IP3054 needs to use IG7600’s
resource to establish the 3-way conference call. IG7600 supports 1 set of 3-way
conference for IP3054.
4.17. COS Following
You can temporarily change the individual Class of Service of each extension on a per
call basis. You may want to do this when the user goes to the office of low-priority COS
extension and try to make an outgoing call, the user can use the function to use their own
COS.
When using the COS Following feature, the station COS change will revert to the station’s
original COS after a one minute idle time-out.
To set COS Following, dial *55 + (phone number) + (password)
4.18. Distinctive Ringing
Distinctive ring cadences can be selected allowing adjacent users to discern which
extension is ringing. It also provides different ring tones for intercom and trunk calls.
Every Trunk Line may be allocated one of the available Ring Types. When the feature is
used, the specific ring type assigned to the Trunk Line is the ring type heard when the
Trunk Line rings. The feature helps to identify the Trunk Line and the Trunk Group to
which it belongs to.
4.19. Do Not Disturb (DND)
Extension users can enable DND to reject all incoming calls. The DND on an extension
can be allowed or denied through the feature access code.
To enable the Do Not Disturb feature, dial *4.
To disable the Do Not Disturb feature, dial **4.
DND and FWD can be set independently. If multiple features are set at the same time, it is
applied in the order of Direct FWD > DND > Busy/NoAnswer FWD.
4.20. DSS/EDM
IG7600 supports to provide the status of the extensions and trunk lines. The status can be
shown on the LED of IP20xx’s flexible keys. For IP2061, it supports EDM module that can
have 24 more keys.
4.21. Feature Button Reset
The feature is used to reset all feature buttons to be the same as the current settings in
IG7600.
To reset the Feature Buttons, dial *68 + (Password)
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4.22. Feature Key Programming
Feature Keys can be programmed by phone users. A feature key can be programmed for
line appearance.
To program a Feature Key, dial *70 + (Feature Key number: 01 – 04/28(*)) + (Feature
Key Type; 00 - 08) + Number
Feature Key Type:
00: Null; Number should be null.
01: Extension; Number can be an Extension or Virtual number.
02: Trunk; Number can be a PSTN, IP Trunk or Trunk Group number.
03: Call-Park; Number can be a Park number.
04: Feature Key; Number can be a feature access code
05: Others; Number could be an outside phone number.
06. Do Not Disturb; Number should be null.
07: Live Record
08: Virtual Mailbox key; Number can be a Virtual number.
Note: IP2061 supports EDM module, it provides 24 more keys for feature access.
4.23. Feature Reset
When the feature is activated, the extension will return the features that can be
programmed through feature codes to default settings. It will affect the following options:
Call Waiting enabled
Paging Accept
Default Feature Key Setting
Phone Lock disabled
Call Forward (Direct, Busy, No Answer, DND, Call Fork) disabled
DND disabled
Agent Log on
Auto Answer disabled
Distribution List clean
To activate the Default Setting feature, dial *69+(Extension Password or Administrator
Password).
4.24. Hold Reminder
IP20xx provides a programmable timer to remind you that a call has been left on Hold.
When enabled, you will hear one ring tone repeated each time the selected hold time
expires.
4.25. Hotline
The feature allows an extension to automatically access a given resource each time the
extension goes off hook. The resource can be any system directory number or outside
phone number. It can access the desired resource from 0 to 8 seconds after the
extension goes off hook. The delay allows the user to dial another resource before the
hotline takes effect.
If the “Hotline Delay Time” of FXS is 0, it can cancel the setting by pressing Flash key
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after making a hotline call. Then dial the feature access code.
To enable, dial *9* + (any Number) + * + Time //Time: 0~8 seconds; 0: immediately
To disable: **9*
4.26. Live Recording (One Touch Record)
The Live Recording feature can be activated by using the Live Recording feature key on
your telephone. When activated during an active call, the Live Recording feature will
record the conversation as a voicemail message. After finishing the recording, the
recording will be as a new leaving message into the extension’s mailbox.
During the recording, the LED of the Live Recording key is lit. Press the key when it’s lit, it
will stop the recording. When the call is held or released, it stops the recording also. After
stopping the recording, it disallows to enable it again in 10 seconds.
It allows having 4 Voice Recording calls maximum simultaneously. The maximum
recording time is 30 minutes. Live Recording feature isn’t applied in the conference call.
4.27. Multi-Line Appearance
IG7600 provides PSTN line and IP line status to IP20xx, it also provides PSTN line status
to IP305x.
Trunk LED:
Dark
Fast Flash
Slow Flash
Wink Flash
Lit
– the line is Null or Idle
– the line is ringing
– the line is held
– the line is held recall
– the line is in talk
4.28. Mute
The Mute feature allows the user to disable the handset transmitter or the speakerphone
microphone.
4.29. On Hook Dialing
IP20xx phone extensions may make outgoing calls without lifting the handset and monitor
the dialing status through the built-in speaker. The button lamp is lit when dialing.
4.30. Paging (All/Group) / Paging Answer
Paging function can be initiated from any extension in the IG7600. Dialing a Paging
Group Directory number allows an extension to broadcast a page to all assigned
members of the selected paging group.
IG7600 provides a Paging Range to define the paged extensions.
- LAN: the all assigned extensions on LAN side are paged.
- WAN: the all assigned extensions on WAN side and the extensions are connected
to the same router with IG7600 are paged.
- Both: the all extensions on LAN and WAN are paged.
When receiving a Paging call, the paged IP20xx extension can answer the call by
pressing the “Answer” soft button.
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IG7600 provides 3 Paging Group. Each Group can have 16 extensions.
4.31. Paging Allow/Deny
You can block one-way pages (internal, group, and all page) over the IP phone speaker
by dialing the Page Deny code.
To enable Paging Deny, dial *99
To disable Paging Deny, dial **99
4.32. Phone Book
The IP20xx/IP305x provides users with a Phone Book, with each entry containing a user
programmed Phone Number and User Name. You can also edit your Mobile Number and
Display Name on an IP305x.
4.33. Phone Lock/Unlock
You can use the Lock feature to prevent unauthorized trunk calls from being made from
extension. A locked extension continues to receive incoming calls, and a user can
continue to place and receive intercom calls. Outgoing Trunk calls are blocked.
To lock the phone, dial *97 + (Password)
To unlock the phone, dial **97 + (Password)
4.34. Plug & Play
While connecting IP20xx/IP305x to IG7600’s LAN port, it will register to IG7600
automatically. IG7600 will also assign a valid extension number to the phone directly.
When IP20xx/IP305x and IG7600 connect to the same Router, IG7600 will assign a valid
extension number to the IP20xx also.
4.35. Reminder Tone
Play stutter dial tone to remind the user that DND or DCFW is enabled at your extension.
If having MWI, it also plays the stutter dial tone
4.36. Service Mode Switching
The feature can be used by Operator phone only. Operator uses a programmed key or by
feature access code to change IG7600 Service Mode.
*791: assign to Day mode.
*792: assign to Night mode
*793: assign to Time mode
IG7600 also provide a feature code “*790” to switch the Service mode. The rule is
If “Service Mode” setting is “Day”, it changes the setting to “Night”.
If “Service Mode” setting is “Night”, it changes the setting to “Day”
If “Service Mode” setting is “Time”, it changes the Service Mode temporarily. The
change will be clean when it reaches the time in “Time” service mode.
When the “*790” is programmed on the line key, it shows the current operating mode on
the LED indication (the LED is lighten on Night time, dark on Day mode).
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4.37. Transfer / Recall
Transfer is used to deliver calls at your extension to another extension. It means that calls
can be routed to IG7600’s system destinations: an extension or an outside phone
number.
When transferring a trunk call to another extension, if the call is not picked up within 30
seconds, the call will be recalled back to the transferring extension.
IP20xx/IP305x Phone supports Blind Transfer, Unscreened Transfer, and Screened
Transfer.
FXS phone supports Unscreened Transfer, and Screened Transfer.
4.38. Volume Control
The IP20xx is equipped with a volume control that is used to adjust the various volume
settings of the telephone. The following functions can be adjusted:
• Ringing
• Handset
• Speaker
• Headset
4.39. Web Management
The IP20xx is supported two-level web management. The Administrator has several
pages to configure the IP phone. User is able to configure personal information by himself.
User level is not including these two pages – software update, SIP configuration.
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5.
Quick Installation
This Quick Installation helps you to install the product quickly and easily. For detailed
instructions on installation, and further setup option, please refer to the configuration
chapter.
5.1 Connecting the IG7600
(1) Place IG7600 in an optimum location.
(2) Connect the included Category 5 Ethernet network cable to the IG7600’s LAN port or
WAN port. Then connect the other end of the network cable to a switch or hub or
directly your PC’s Ethernet port. The IG7600 will then be connected to your
10/100/1000 network.
(3) Connect the AC power adapter to the IG7600’s Power port. Only use the power
adapter supplied with the IG7600. Use of a different adapter may result in product
damage.
(4) Now that you have connected the IG7600 to your network, you are ready to begin
setting it up. The Setup Wizard will take you through all necessary steps to help you to
configure the IG7600 easily.
5.2 Wizard Setup
This system administrator can configure the IG7600 remotely or locally via a Web
Browser. When IG7600 return to default factory settings, its LAN address is
“192.168.1.1”, and username is “admin1234”, password is “123456”.
Click “Wizard” on IG’s home page to start the setup wizard. It allows system administrator
to select the appropriate operation mode and configure the corresponding setting step by
step. The following four items are supported.
 WAN Settings
 LAN Settings
 Wireless Basic
 Internet Time
In the configuration, the administrator presses “Next” or “Cancel” button to choose the
setting item. If pressing “Save & Reboot”, the settings will be saved and the IG7600 will
be rebooted automatically.
5.2.1 WAN Setting
There are three modes that you can configure WAN IP address: Static IP mode, DHCP
mode, and PPPoE mode. You can also select to enable or disable Firewall.
Note that Network Address Translation (NAT) function is default enabled and is not
shown on the page to prevent it from being disabled.
This page shows that the current existing WAN interface in this system is Static IP mode.
(Figure 5-11)
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Figure 5-1. Wan Settings (Static IP mode)
The Dynamic Host Configuration Protocol (DHCP) is an Internet protocol for automating
the configuration of computers that use TCP/IP. DHCP can be used to automatically
assign IP addresses, to deliver TCP/IP stack configuration parameters such as the
subnet mask and default router, and to provide other configuration information.
This page shows the current existing WAN interface in this system is DHCP mode
(Figure 5-22).
Figure 5-2. Wan Settings (DHCP mode)
The Point-to-Point Protocol over Ethernet (PPPoE) requires a user name and password
that your ISP has provided to you to establish your connection. This page shows that the
current existing WAN interface in this system is PPPoE mode (Figure 5-33).
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Figure 5-3. Wan Settings (PPPoE mode)
5.2.2 LAN Setting
This page (Figure 5-44) allows you giving LAN IP and Subnet Mask for LAN interface.
You can also select to enable or disable DHCP Server and configure related settings for
that mode.
Figure 5-4. LAN Settings
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5.2.3 Wireless Basic
The page (Figure 5-55) allows you to configure basic feature of the wireless LAN
interface. You can enable or disable the wireless LAN interface, hide the network from
active scanning, set the wireless network name (also known as SSID), and restrict the
channel set based on country requirement.
Figure 5-5. Wireless Basic
5.2.4 Internet Time
The page allows you to configure the NTP time server, so the IG7600 can have correct
system time. It is useful such as reviewing the System Log. You can also choose “Manual
Date and Time Settings” to specify the day and time (Figure 5-66, Figure 5-7).
Figure 5-6. Internet Time – Automatic
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Figure 5-7. Internet Time - Manually
5.2.8 Wizard Setup Finished
When you click “Save & Reboot” Button at above page, the wizard setup will save your
setting and the wizard setup will be finished. Then the system will reboot as shown
below.
Figure 5-8. Wizard Setup finished
Congratulations! The wizard setup of the IG7600 is complete.
For additional details, advanced configuration, or any other questions, refers to the next
chapter.
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6.
Configuration
6.1 Setup
Connect the IG7600 to PC.
The default LAN IP of the IG7600 is 192.168.1.1.
The default WAN IP of the IG7600 depends on upper router’s DHCP server.
For web login, the default user name is “admin1234”, the default password is
“123456”.
For telnet login, the name/password is the same as web login.
6.2 Establish the Connection
Enter the IP address of IG7600 from the Web Browser.
A Dialogue Box will pop up to request the user to enter username and password. (Figure
6-1)
Figure 6-1. Authentication
Please enter the management username/password into the fields then click the OK
button (default username/password is admin1234/123456).
When the authentication is OK, the home page “Device Info – Summary” will be
displayed. In the Web Configuration, it is divided into seven categories (Figure 6-2):
 Device Info
 Advanced Setup
 Wireless
 Voice
 Management
 Diagnostics
 Logout
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Figure 6-2. Device Info - Summery
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6.3 Device Info
This information reflects the current Status of IG7600 connection. It includes the following
topics:
 Summary
 Statistics
 Route
 ARP
 DHCP
6.3.1 Summary
In the page (Figure 6-2) you can get the information reflects the current software version
and connection status. It includes Device Info, Network Info and Date/Time.
For Network Info, it includes the three parts:
 LAN Info: Ethernet LAN status
 Primary WAN Info: Ethernet WAN status
 Secondary WAN Info: Mobile Network status; shown when it exists.
6.3.2 Statistics
It’s separated into two parts: LAN and WAN.
6.3.2.1 LAN
In this page (Figure 6-3) you can get the network statistics of the LAN and Wireless LAN
interface. Click “Reset Statistics” to clean up all network statistics.
Figure 6-3. Device Info – Statistics – LAN
6.3.2.2 WAN
In this page (Figure 6-4) you can get the network statistics of the WAN interface. Click
“Reset Statistics” to clean up all network statistics.
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Figure 6-4. Device Info – Statistics – WAN
6.3.3 Route
In this page you can get the IP route information of the device. (Figure 6-5)
Figure 6-5. Device Info – Route
6.3.4 ARP
This page shows an ARP table which maps IP network addresses to hardware
addresses used by data link level protocol. (Figure 6-6)
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Figure 6-6. Device Info – ARP
6.3.5 DHCP
This page shows a DHCP Leases table which shows the all used IP addresses under
IG7600’s DHCP Server. (Figure 6-7)
Figure 6-7. Device Info – DHCP
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6.4 Advanced Setup
Advanced Setup allows system administrator to configure the following topics:
 WAN
 LAN
 NAT
- Virtual Servers
- Port Triggering
- DMZ Host
 Security
- IP Filtering
 Outgoing
 Incoming
 Parental Control
- Time Restriction
- URL Filter
 Quality of Service
- DSCP Marking
- Bandwidth Control
 Routing
- Static Route
 Dynamic DNS
 Upnp
6.4.1 WAN
There are three modes that you can give WAN IP address to IG7600: Static IP mode,
DHCP mode and PPPoE mode. You can also enable or disable Firewall.
Network Address Translation (NAT) allows you to share one public WAN IP address for
multiple computers on your LAN side. In IG7600, NAT is default enabled and is not
shown on the page to prevent it from being disabled.
This page shows the setting of WAN interface which is Static IP mode (Figure 6-8).
Figure 6-8. Advanced – WAN (Static IP Mode)
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The Dynamic Host Configuration Protocol (DHCP) is an Internet protocol for automating
the configuration of computers that use TCP/IP. DHCP can be used to automatically
assign IP addresses, to deliver TCP/IP stack configuration parameters such as the
subnet mask and default router, and to provide other configuration information.
This page shows the setting of WAN interface which is DHCP mode (Figure 6-9).
Figure 6-9. Advanced – WAN (DHCP Mode)
The Point-to-Point Protocol over Ethernet (PPPoE) requires a user name and password
that your ISP has provided to you to establish your connection. This page shows the
setting of WAN interface which is PPPoE mode (Figure 6-10).
Figure 6-10. Advanced – WAN (PPPoE Mode)
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6.4.2 LAN
It allows you to set LAN IP and Subnet Mask for LAN interface. A DSP IP address can be
configured for FXO/FXS application. You can also enable or disable DHCP Server and
configure related settings. The “Static IP Lease List” allows to program 32 entries to have
the fixed IP address for the specified devices. If needed, it can also configure the second
IP address and Subnet Mask for the LAN interface (Figure 6-11).
Figure 6-11. Advanced – LAN
6.4.3 NAT
It’s separated into three parts: Virtual Servers, Port Triggering, and DMZ Host.
6.4.3.1 Virtual Servers
Virtual Server allows you to direct incoming traffic from WAN side identified by Protocol
and External port to the internal server with private IP address on the LAN side. The
“Internal Port” can be modified if the “External Port” needs to be converted to a different
port number used by the server on the LAN side. The remote IP should be specified in the
table to allow the access. A maximum 32 entries can be configured. (Figure 6-12, Figure
6-13)
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Figure 6-12. Advanced – NAT – Virtual Servers
Figure 6-13. Advanced – NAT – Virtual Servers – Add
6.4.3.2 Port Triggering
Some applications require that specific ports in the IG7600's firewall opened for access
by the remote parties. Port Triggering dynamically opens up the "Open Ports" in the
firewall when an application on the LAN initiates a TCP/UDP connection to a remote
party using the "Trigger Ports". IG7600 allows the remote party from the WAN side to
establish new connections back to the application on the LAN side using the "Open
Ports". A maximum 32 entries can be configured. (Figure 6-14,Figure 6-15)
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Figure 6-14. Advanced – NAT – Port Triggering
Figure 6-15. Advanced – NAT – Port Triggering – Add
6.4.3.3 DMZ Host
IG7600 will forward IP packets that do not belong to any of the applications configured in
the Virtual Servers table to the DMZ host computer. Enter the computer's IP address and
click "Save Settings" to activate the DMZ host. Clear the IP address field and click "Save
Settings" to deactivate the DMZ host. (Figure 6-16)
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Figure 6-16. Advanced – NAT – DMZ
6.4.4 Security
It supports IP Filtering Setup. It’s separated into two parts: Outgoing and Incoming.
6.4.4.1 IP Filtering - Outgoing
It allows the administrator to create a filter rule to identify outgoing IP traffic by specifying
a new filter name. At least one condition is needed. All of the specified conditions in this
filter rule must be satisfied for the rule to take effect. (Figure 6-17,Figure 6-18)
Figure 6-17. Advanced – Security – IP Filtering – Outgoing
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Figure 6-18. Advanced – Security – IP Filtering – Outgoing – Add
6.4.4.2 IP Filtering - Incoming
It allows the administrator to create a filter rule to identify incoming IP traffic by specifying
a new filter name. At least one condition is needed. All of the specified conditions in this
filter rule must be satisfied for the rule to take effect. (Figure 6-19, Figure 6-20)
By default, all incoming IP traffic from the WAN will be blocked if it is not consistent with
the incoming filter rules. In fact, IG7600 has opened some necessary ports such as web
port, sip port, and rtp port, to make sure that voice application can communicate well.
Figure 6-19. Advanced – Security – IP Filtering – Incoming
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Figure 6-20. Advanced – Security – IP Filtering – Incoming – Add
6.4.5 Parental Control
It’s separated into two parts: Time Restriction, and URL Filter.
6.4.5.1 Time Restriction
The administrator can add time restriction to a special LAN device connected to IG7600.
The “Browser's MAC Address” automatically displays the MAC address of the LAN
device where the browser is running. To restrict other LAN device, click the "Other MAC
Address" button and enter the MAC address of the other LAN device. (Figure 6-21,
Figure 6-22)
Figure 6-21. Advanced – Parental Control – Time Restriction
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Figure 6-22. Advanced – Parental Control – Time Restriction – Add
6.4.5.1 URL Filter
The administrator can add 100 entries maximum to include/exclude the URL address and
Port number. Choose “Include” means the user can only connect to the URL that you add.
Choose “Exclude” means the user can not connect to the URL that you add. “Include” and
“Exclude” are exclusive. The all entries are for the selected type. (Figure 6-23,Figure
6-24).
Figure 6-23. Advanced – Parental Control – URL Filter
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Figure 6-24. Advanced – Parental Control – URL Filter – Add
6.4.6 Quality of Service
It’s separated into two parts: DSCP Marking, and Bandwidth Control
6.4.6.1 DSCP Marking
IP QoS is applied to the traffic from LAN to WAN; the traffic from WAN to LAN will not be
applied.(Figure 6-25)
If "Enable DSCP Mark” checkbox is selected, choose a default DSCP mark to
automatically mark incoming traffic without reference to a particular classifier. Click "Save
Settings" button to save it. Note: If "Enable DSCP Mark” checkbox is not selected, all QoS
will be disabled for all interfaces. The default DSCP mark is used to mark all egress
packets.
Figure 6-25. Advanced – Quality of Service – DSCP Marking
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6.4.6.2 Bandwidth Control
Bandwidth Control allows you to control WAN port's upstream bandwidth according to
your settings, and it can ensure the highest priority IP packet traffic throughput. By default,
all voice packets have been queued in the highest IP packets, and the others have been
queued in the normal IP packets if they have not been set in the traffic class rule.
Figure 6-26. Advanced – Quality of Service – Bandwidth Control
6.4.7 Routing
6.4.7.1 Static Route
The Static Route allows you to add special routing rules into routing table.
Figure 6-27. Advanced – Route – Static Route
Click “Add” to create a new Static Route. Enter the destination network address, subnet
mask, gateway AND/OR available WAN interface then click "Save Settings" to add the
entry to the routing table. (Figure 6-27,Figure 6-28)
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Figure 6-28. Advanced – Route – Static Route – Add
6.4.8 Dynamic DNS
The Dynamic DNS service allows you to alias a register domain name to a dynamic IP
address. It allows IG7600 to be more easily accessed from various locations on the
Internet. Click “Add” or “Remove” to configure Dynamic DNS. (Figure 6-29)
Figure 6-29. Advanced – Dynamic DNS
Now IG7600 support for three DDNS provider, DynDNS.org and TZO and custom
provider. Specify the register hostname and choose the related interface. Fill in the
username/password or email/key and click “Apply/Save”. IG7600 will update the current
IP with DDNS provider when click “Apply/Save” or system reboot successfully. IG7600 will
also update the current IP automatically with DDNS provider in the programmed Update
Cycle. (Figure 6-30,Figure 6-31)
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Figure 6-30. Advanced – Dynamic DNS – DynDNS.org
Figure 6-31. Advanced – Dynamic DNS – TZO
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Figure 6-32. Advanced – Dynamic DNS – Customer-Provider
6.4.9 Upnp
It’s used to enable or disable the universal plug and play function. (Figure 6-33)
Figure 6-33. Advanced – Upnp
6.5 Wireless
Use the Wireless screen to configure the IG7600 for wireless access. It is separated into
7 parts:
 Basic
- Primary
- Additional
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Security
MAC Filter
Wireless Bridge
Advanced
Station Info
Power Saving
The configurable items for each part would be described in the following.
6.5.1 Basic
It’s separated into two parts: Primary, and Additional.
6.5.1.1 Primary
This page allows you to configure the basic features of the wireless LAN interface. You
can enable or disable the wireless LAN interface, hide the network from active scans,
active the client isolation, disable WMM advertise and enable wireless multicast
forwarding.
User can set the wireless network name (also known as SSID) and restrict the channel
set based on country requirements. The max clients are 16. (Figure 6-34)
Figure 6-34. Wireless – Basic – Primary
6.5.1.2 Additional
IG7600 supports to configure 3 additional Wireless networks. Each SSID can have
different name and configurations. (Figure 6-35)
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Figure 6-35. Wireless – Basic – Additional
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6.5.2 Security
This page allows you to configure security features of the wireless LAN interface. It
allows you to select your Security Mode: Manual and WPS.
In WPS mode, it follows the Wi-Fi Protected Setup standard for easy and secure wireless
network set up and connection. User can use Push-Button or PIN to configure the
connection with IG7600. In Push-Button method, IG7600 and client must press the WPS
button to establish connection. In PIN mode, when the Access Point Pin is used, client can
input the PIN to establish the connection. When the External Device PIN is used, client
device PIN can be entered in the field to establish connection (Figure 6-36).
Figure 6-36. Wireless – Security
In Manual mode, you can set the network authentication method, selecting data
encryption, specify whether a network key is required to authenticate to this wireless
network and specify the encryption strength. Click "Apply/Save" to configure the wireless
security options. (Figure 6-37,Figure 6-38)
The following items will be configured in the page:
Network Authentication: Set the network Authentication method. Open and Shared
can use the WEP Encryption. 802.1X and WPA require setting valid RADIUS
parameters. WPA-PSK requires a valid WPA Pre-Shared Key to be set.
802.1X: As the IEEE standard for access control for wireless and wired LANs, 802.1x
provides a means of authentication and authorizing devices to attach to a LAN port.
This standard defines the Extensible Authentication Protocol (EAP), which uses a
central authentication server to authenticate each user on the network.
WPA/WPA2: The Wi-Fi Alliance put together WPA/WPA2 as a data encryption
method for 802.11 wireless LANs. WPA is an industry-supported, pre-standard
version of 802.11i utilizing the Tempoal Key Integrity Protocol (TKIP), which fixes the
problems of WEP, including using dynamic keys.
WPA/WPA2 Pre-Shared Key: Set the WPA/WPA2 Pre-Shared Key (PSK).
WPA/WPA2 Group Rekey Interval: Set the WPA/WPA2 Group Rekey Interval in
seconds. Leave blank or set to zero to disable periodic re-keying.
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Figure 6-37. Wireless – Security – 1
Figure 6-38. Wireless – Security – 2
WEP Encryption: Selecting Disabled disables WEP data encryption. Selecting
Enabled enables WEP data encryption and requires that a valid network key be set
and selected unless 802.1X is enabled.
WEP, short for Wired Equivalent Privacy, is a protocol for wireless LANs or local area
networks. This WEP is defined in the 802.11 Standard. WEP is designed so security
levels are maintained at the same level as the wired LAN. WEP’s aim is to provide
security by encrypting data over radio waves. WEP protects data as it’s transmitted
from one end point to another. WEP is used at two lowest layers, the data link and
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physical layer. WEP is designed to make up for the inherent security in wireless
transmission as compared to wired transmission.
Network Key: Set whether shared key authentication is required to associate. A valid
network key must be set and selected if required.
6.5.3 MAC Filter
Figure 6-39. Wireless – MAC Filter
This page allows users to Add/Remove hosts with the specified MAC addresses that are
able or unable to access the wireless network. When users decide to use Allow, only the
MAC addressed in the user-defined list can access the wireless network. When users
use Deny, only the user specified MAC addresses are unable to access to wireless
network. And if the Disable option is selected, all users will be able to access to wireless
network.
Note: The MAC addresses in the list would immediately take effect when Allow or Deny is
checked. (Figure 6-39,Figure 6-40)
Figure 6-40. Wireless – MAC Filter – Allow/Deny
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6.5.4 Wireless Bridge
This page allows you to configure wireless bridge features of the wireless LAN interface.
You can select Wireless Bridge (also known as Wireless Distribution System) to connect
to other wireless bridge device, but the access point functionality will be disabled.
Selecting Access Point enables access point functionality. Wireless bridge functionality
will still be available and wireless stations will be able to associate to the AP. Select
Disabled in Bridge Restrict which disables wireless bridge restriction. Any wireless bridge
will be granted access. Selecting Enabled or Enabled (Scan) enables wireless bridge
restriction. Only those bridges selected in Remote Bridges will be granted access. Click
"Refresh" to update the remote bridges. Wait for few seconds to update. Click "Save
Settings" to configure the wireless bridge options. (Figure 6-41)
Figure 6-41. Wireless – Wireless Bridge
6.5.5 Advanced
It allows you to configure advanced features of the wireless LAN interface. You can
select a particular channel on which to operate, force the transmission rate to a particular
speed, set the fragmentation threshold, set the RTS threshold, set the wakeup interval for
clients in power-save mode, set the beacon interval for the access point, set XPress
mode and set whether short or long preambles are used. Click "Save Settings" to
configure the advanced wireless options. (Figure 6-42)
Band: Default setting is 2.4GHz.
Channel: Select the appropriate channel from the list provided to correspond with
your network settings. All devices in your wireless network must use the same channel
in order to function correctly.
Auto Channel Timer: The IG7600 should search for the best wireless channel in this
period (minute).
802.11n/EWC: Automatic or disable 802.11n support.
Bandwidth: User can choose 20MHz/40MHz in both band or 20MHz in 2.4G
band/40MHz in 5G band.
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Control Sideband: Specify if the extension channel should be in the “Upper” or
“Lower” sideband.
802.11n Rate: Set the Physical Layer rate. These rates are only applicable when
the”802.11n/EWC” is configured as “Auto”.
802.11n Protection: In “Auto” mode, the wireless devices use RTS/CTS to improve
802.11n performance in mixed 802.11g/802.11b networks. Turn protection off to
maximize 802.11n throughput under most conditions. Do not disable 802.11n
protection if there is a possibility that 802.11b or 802.11g devices will use your wireless
network.
Support 802.11n Client Only: “On” enables support for 802.11n clients only. Off will
enable support for clients that are not 802.11n.
54g® Rate: The default setting is Auto. The range is from 1 to 54Mbps. The rate of
data transmission should be set depending on the speed of your wireless network.
You can select from one transmission speed, or keep the default setting, Auto, to have
the IAD automatically use the fastest possible data rate.
Multicast Rate: The default setting is 54Mbps. The range is from 1 to 54Mbps. The
rate of data transmission should be set depending on the speed of your wireless
network. You can select from one transmission speed, or keep the default setting, to
have the IAD automatically use the fastest data rate for multicast packets.
Basic Rate: Select the basic rate that wireless clients must support.
Fragmentation Threshold: This value should remain at its default setting of 2346.
The range is 256~2346 bytes. It specifies the maximum size for a packet before data
is fragmented into multiple packets. If you experience a high packet error rate, you
may slightly increase the Fragmentation Threshold. Setting this value too low may
result in poor network performance. Only minor modifications of this value are
recommended.
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Figure 6-42. Wireless – Advanced
RTS Threshold: This value should remain at its default setting of 2347. The range is
0~2347 bytes. Should you encounter inconsistent data flow, only minor modifications
are recommended. If a network packet is smaller than the packet RTS threshold size,
the RTS/CTS mechanism will not be enabled. The IAD sends Request of Send (RTS)
frames to a particular receiving station and negotiates the sending of a data frame.
After receiving an RTS, the wireless station responds with a Clear to Send (CTS)
frame to acknowledge the right to begin transmission.
DTIM Interval: The default value is 3. This value, between 1 and 255 milliseconds,
indicates the interval of the Delivery Traffic Indication Message (DTIM). A DTIM field is
a countdown field informing clients of the next window for listening to broadcast and
multicast messages. When the router has buffered broadcast or multicast for
associated clients, it sends the next DTIM with a DTIM Interval value. Its clients hear
the beacons and awaken to receive the broadcast and multicast message.
Beacon Interval: The default value is 100. Enter a value between 1 and 65535
milliseconds. The Beacon Interval value indicates the frequency interval of the beacon.
A beacon is a packet broadcast by the router to synchronize the wireless network.
Global Max Clients: Maximum number of wireless clients.
XPress™ Technology: Select “Enable” to improve the wireless performance. It is a
technology that utilizes standards based on framebursting to achieve higher
throughput.
Transmit Power: User can set the transmit power as 20%, 40%, 60%, 80% and 100%
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WMM (Wi-Fi Multimedia): Feature that improves the experience for audio, video and
voice applications over a Wi-Fi network.
WMM No Acknowledgement: When the “WMM No Acknowledgement" is enabled,
the receiver will not acknowledge received packets during wireless packet transmit. It is
suitable in the environment where communication quality is good and interference is
weak. It can improve transmission efficiency.
WMM APSD: WMM Automatic Power Save Delivery. APSD is useful for VoIP phone to
achieve low power consumption.
6.5.6 Station Info
Authenticated wireless stations and their status will be shown here. (Figure 6-43)
Figure 6-43. Wireless – Station Info
6.5.7 Power Saving
The Power Saving Features provide the ability to turn off specific interfaces at specific
times. (Figure 6-44)
Figure 6-44. Wireless – Power Saving
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6.6 Voice
Use the Voice screen to configure the IG7600’s voice related parameters. It allows
system administrator to configure the following topics:
 Phone
- Phone Extension
- MVPN Extension
- Programmable Linekey
 Trunk
- IP Trunk
- Trunk DID
- Trunk Group
- Answering Position
- Call Routing
- Call Restriction
- Emergency Numbers
 System
- Numbering Plan
- Service Mode
- Transmission
- SMDR
- UCD Call Log
 Voicemail
- General
- Phone Extension
- Virtual Extension
- Update MOH File
- Update Voice File
- Holiday
- Advanced
 NAT Traversal
 Diagnostics
- Remote Maintenance
 Registered Phone
The configurable items for each part would be described in the following.
6.6.1 Phone
Use the Phone screen to configure IG7600’s phone extension authentication and
configure the default linekey setting.
6.6.1.1 Phone Extension
The IG7600 combines Proxy and Register servers in its application. All phones
registered to the internal Register server are set here. (Figure 6-45, Figure 6-46)
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Figure 6-45. Voice – Phone – Phone Extension – 1
Figure 6-46. Voice – Phone – Phone Extension – 2
SIP Authentication: It provides 16 IP phones or Smart phones to register.
Phone Number: The phone number is a station number. If it conflicts with the setting
in Numbering Plan, it fails to add or make the change. Its value range is limited by Start
Extension Number and End Extension Number settings in Numbering Plan page.
Password: The user password of this phone. The length is up to 24 digits or
characters. It’s used for Digest Authentication.
Mobile Number: If a Smart phone registers to it, it can tell its mobile number to
IG7600.
Mac Binding: If a phone number is assigned by Plug-and-Play, the number is bound
to the extension’s Mac address. You can also add Mac binding at IG7600’s web page.
If Mac binding exists, only the extension with this Mac address will be accepted to be
registered.
Day COS: The field assigns Class of Service for day mode operation. Acceptable
values are 0-7. At default, all extensions are unrestricted.
Night COS: The field assigns Class of Service for night mode operation. Acceptable
values are 0-7. At default, all extensions are unrestricted.
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Pickup Group: The field assigns the extension to a specific pickup group. Each
extension can be assigned to one pickup group only. Four pickup groups are available.
FXS Phone: It shows the FXS phone number. It’s programmed in Numbering Plan.
Display Name: The FXS user’s Calling Name.
Day COS: The FXS’s Class of Service for day mode operation.
Night COS: The FXS’s Class of Service for night mode operation.
Pickup Group: The FXS’s pickup group number
Registration Configuration:
The settings allow you to change the parameters for SIP Registration. You need to
reboot the system to make the changes to take effect.
Minimal Expire: Minimal registered period of IP phone.
SIP Port: The IG7600 listens for requests on the SIP port. This port is used for UDP
application and 5070 is its default value. The port number can not be the same as the
“Local SIP Port for IP Trunk” for IP Trunk application.
Session Timeout:
The settings allow you to change the parameters for session timer.
Session Timeout: It defines how long IG7600 sends “UPDATE” packet to extension.
6.6.1.2 MVPN Extension
For a trunk incoming call, if the caller is an “MVPN Extension”, it will be matched with
Trunk DID table, or else the call will be routed to Answering Position directly.
Normally this feature is combined-used with Trunk DID and AA Mode.
For example, you can set an outside device’s number to MVPN Extension table, then set
a Trunk DID entry’s destination as Trunk Mode AA, then when this device calls into this
DID number, it will hear Dial Tone, if it dials an extension number or outside number then,
the call can be made out.
6.6.1.3 Programmable Linekey
This page allows you to configure the default settings for IP phone’s linekeys. While a
new-allocated IP phone is registering to IG7600, IG7600 will send these settings to the
phone. You can select Extension, Trunk, Call Park, Feature key, Do Not Disturb, Live
Record, Virtual Mailbox and Others to these linekey. (Figure 6-47)
It has 28 Line Keys to be configured. The Line Keys 5-28 can be applied to IP2061’s EDM.
Auto Hold: When you are using a line and press the other linekey, IG7600 can hold
the original line. Select “Enable” to open this function.
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Figure 6-47. Voice – Phone – Extension Linekey
When there are IP phones registered to IG7600, you can configure their linekey setting. In
Extension List, press “Configure” to configure linekey of the specified phone.
Use Default Settings: Use default IG7600 linekey setting for the IP phone.
Figure 6-48. Voice – Phone – Extension Linekey-Configure
6.6.2 Trunk
Use the Trunk screen to configure the PSTN/IP Trunk function related parameters. It is
separated into 6 parts:
IP Trunk
Trunk DID
Trunk Group
Answering Position
Call Routing
Call Restriction
Emergency Numbers
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6.6.2.1 IP Trunk
This page allows you to configure the Proxy and Register server of IP Trunks, up to 4
lines of IP Trunk are supported. (Figure 6-49,Figure 6-50)
Figure 6-49. Voice – Trunk – IP Trunk – 1
Figure 6-50. Voice – Trunk – IP Trunk – 2
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Subscriber Information:
Phone Number: It’s the assigned phone number from uplink server.
Auth ID: The Account ID of registration to uplink server. It’s used for Digest
Authentication.
Auth Password: The Password of registration to uplink server. It’s used for Digest
Authentication.
SIP Proxy: The position of uplink SIP proxy server. IP address and domain name are
all supported.
SIP Proxy Port: The SIP signal port of uplink registrar server.
Outbound Proxy: The address of uplink outbound proxy server. All sip request packet
will be sent to this server that will determine their next hops.
Outbound Proxy Port: The SIP signal port of uplink outbound proxy server.
Register Proxy: The position of uplink register server. IP address and domain name
are all supported.
Register Proxy Port: The SIP signal port of uplink registrar server.
Outbound Registrar: The address of uplink outbound Registrar server. All
REGISTER packets will be sent to this server that will determine their next hops.
Outbound Proxy Port: The SIP signal port of uplink outbound registrar server.
Register Expires: It’s the time for IG7600 sends REGISTER to uplink register server.
It counts based on second.
Outgoing Caller ID: It’s used as the Caller ID for the outgoing calls.
Registration: If “Registration” is No, the IP Trunk will not send REGISTER to the
Register Proxy.
Support E.164: If “Support E.164” is Yes, the IP Trunk follows E.164 format to send to
outgoing phone number.
Support DID: If “Support DID” is a digit, the IP Trunk is used in DID operation. The IP
Trunks from the current one to the specified IP Trunk are applied in the specified
account. For example, if the setting is “5” in IP Trunk 1, the account is applied for IP
Trunk 1 to 5. It means it can have 5 concurrent calls in the account.
Server Type: If “Server Type” is CHTM, and if the Caller ID of the incoming Trunk call
exists, IG7600 will use the Caller ID in From and P-Asserted-Identify header in the
outgoing IP Trunk call.
Local Port:
Local SIP Port for IP Trunk: SIP control signal packet Port of IP Trunk Client. The
port number can not be the same as the “SIP Port” for Extension Registration.
Local RTP Port for IP Trunk: Real-Time Protocol packet Port of IP Trunk Client. It’s
the start RTP port address for these IP Trunks.
End Dial:
If “Support End Dial on #” is Yes, outgoing number from IP trunk will be sent out
immediately after pressing pound key (#).
Interdigit Timeout:
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If there is no any dialed number after the setting time, the number will be sent out
immediately. Its range is form 2 to 9 seconds.
Pause Time:
The pause time of alphabet “p” in the process of call dialing
Session Timeout:
It means the longest communication time for IP trunks, zero means no restriction.
RPort:
When client is behind a NAT, the rport and received filed can allow SIP proxy to
append the public IP address and port of NAT and transfer SIP message correctly.
Choose “Enable” to use this function.
Transmission Timer:
If an outgoing trunk call matches more than one entries in Call Routing Table, if the
former matched entry gets timeout after this specific seconds, IG7600 will try the next
one.
6.6.2.2 Trunk DID
The table offers its individual phone number for each extension (Figure 6-51). Up to 50
DID number are supported.
DID Number: It’s the assigned phone number from uplink server for incoming calls. If
“Outgoing Call ID” is null, it will be as Caller ID number for outgoing calls also.
Destination: the specified ringing extension(s) for the individual DID phone number.
Outgoing Call ID: It’s the assigned Caller ID number from uplink server.
Display Name: the specified extension user name for the individual number. It will be
used as Caller ID name in the outgoing calls.
Trunk: The DID item is for the specified trunk(s). If it’s “All”, the DID number can be
applied to all IP Trunks.
Figure 6-51. Voice – Trunk – Trunk DID
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6.6.2.2 Trunk Group
This page allows you to configure the virtual Trunk Group. Up to 4 Trunk Groups are
supported. (Figure 6-52,Figure 6-53)
Trunk Group & Label Name:
This item allows you to assign physical Trunk to virtual Trunk Group. For six PSTN
lines and eight IP lines you can choose from Group1 to Group 4.
Label Name:
This item allows you to configure a specified string as incoming Caller ID name. For
PSTN incoming call, it will be applied if no Caller ID received in the call. For IP Trunk
call, it will replace the original Caller ID name.
Ring Type:
The specific ring type assigned to the Trunk Line is the ring type heard when the Trunk
Line rings. The ring type is applied for IP20xx phone only.
Trunk Group Priority:
This Item allows you to define 4 Trunk Group's interior priority.
Access Priority:
This Item allows you to define 4 Trunk Group's interior priority. For four groups you
can choose IP first or PSTN first. This will take effect if call routing entry’s
destination has been set as Group choice.
Search Order:
You can choose the search order to use the specified access priority. For example,
when you choose IP First and increase, IG7600 will try to find an available IP Trunk
and search from the first IP Trunk in the Group.
Figure 6-52. Voice – Trunk – Trunk Group – 1
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Figure 6-53. Voice – Trunk – Trunk Group – 2
6.6.2.3 Answering Position
Figure 6-54. Voice – Trunk – Answering Positions
This page allows you to configure an answering position for each Trunk line's incoming
call including PSTN trunk and IP Trunk. You can choose Auto Attendant, Operator, UCD
Group or manually configure the target extension phone number on Day/Night basis.
(Figure 6-54)
Choose Auto Attendant, you can configure an AA Menu number. An idle VAA will
auto-answer this incoming trunk call.
Choose Extension, you must configure the target phone number on Day/Night basis.
Choose UCD Group, you can configure an UCD group. The maximum phones for one
UCD group are 17.
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Choose Operator, the incoming trunk call will be redirected to Operator.
6.6.2.4 Call Routing
This page allows you to configure the call routing table. A maximum 40 entries are
allowed. Each entry is a routing rule for outgoing call. From/To define the number range,
Min/Max define the match length, Del/Insert can change the target number, Destination
to define the outbound call interface. (Figure 6-55)
Figure 6-55. Voice – Trunk – Call Routing Table – 1
6.6.2.5 Call Restriction
This page allows you to configure the call restriction table. A maximum 40 entries are
allowed. If the caller's COS priority is higher than the entry's COS value, the call is
allowed. (Figure 6-56)
The allowed intervals are made up of “From” and “To” entry which establish a numeric
range. For example, an entry of “From 1700”, “To 1800” would include the following
range of numbers as the leading: 1700, 1701, 1702, …, 1799, 1800. Each From/To entry
can be from 1 to 13 digits long and may contain any digit 0-9. The “From” entry must be
less than or equal to the “To” entry.
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Figure 6-56.
Voice – Trunk – Call Restriction
If the TrunkAccess value is set to Y, the call will follow the restriction setting only when
seizing line and make a call. If the TrunkAccess value is set to N, the call will follow the
restriction only when dialing a number directly. If the TrunkAccess value is set to YN, it’s
suitable for both operations. If the Table Type is set “Denied” and the caller match the
restriction in call restriction table, the caller will be denied to call. If the Table Type is set
“Allow” and the caller match the restriction in call restriction table, the caller will be allowed
to call. You can also select the check priority between the allowed and denied call
restriction table.
6.6.2.6 Emergency Numbers
When they dial a pre-configured emergency number, any user can make an emergency
call regardless of call routing table, call restriction, and station lock. Notice: The numbers
of emergency dial must not collide with the numbers in Numbering Plan.
This page allows you configure five emergency call numbers and lines with which
emergency calls are sent out. (Figure 6-57)
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Figure 6-57. Voice – Trunk – Emergency Dial
6.6.3 System
Use the System screen to configure the System function related parameters. It is
separated into five parts:
 Numbering Plan
 Service Mode
 Transmission
 SMDR
 UCD Call Log
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6.6.3.1 Numbering Plan
Figure 6-58. Voice – System – Numbering Plan
This page allows you to configure extension number range. You can also define some
special service numbers in the table. (Figure 6-58)
Start extension: It’s the start phone number of system internal extension. All valid
extension number can’t be smaller than it.
End extension: It’s the end phone number of system internal extension. All valid
extension number can’t be greater than it. If receiving an IP20xx’s Plug & Play request,
IG7600 will allocate the first unused number from this limited region.
FXS Phone Number: It determines the FXS phone number.
Operator speed-dial number: If dial this number, the operator extension will be called.
The length is limited on 1 character.
When you press the “Configuration” button, the operator-related settings can be
configured: (Figure 6-59)
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Figure 6-59. Voice – System – Numbering Plan – Operator Configuration
Operator day: It’s the system operator number during day. If dial Operator
speed-dial number, this extension will be called during day.
Operator Night: It’s the system operator number during night. If dial Operator
speed-dial number, this extension will be called during night.
Alternate Operator day: When the Operator during day does not answer a call, the
call will be rerouted to alternate operator during day.
Alternate Operator night: When the Operator during night does not answer a call,
the call will be rerouted to alternate operator during night.
Reroute Time: Set the length of operator no answer time to reroute to alternate
operator. The time is applied to the call for alternate operator also. If alternate
operator doesn’t answer the call in the Reroute time, the call is reroute to Operator’s
Voice Mail box. “0” means it keeps ringing to the operator.
Start AA&VM Service Number: IG7600 provides 10 menus. If dial this number,
internal user can enter IG7600’s voicemail system and do some operations such as
listening personal message.
Start Virtual Extension Number: IG7600 provides virtual extension number for the
members not works in the office, or as a secondary mailbox.
Start PSTN Line number: IG7600 provides 6 PSTN lines at most. Every line has its
own internal alias number. You can dial these numbers directly to access PSTN trunks.
Start IP Trunk number: IG7600 provides 8 IP Trunk lines at most. Every line has its
own internal alias number. You can dial these numbers directly to access IP Trunks.
Start Trunk Group number: IG7600 provides 4 trunk groups at most. If dialing trunk
group number,
All Paging number: If dialing this number, all internal IP20xx will be paged.
All Paging range: You can select the range of the paged extensions. If it’s LAN, it
pages the IP20xx on IG7600’s LAN side. If it’s WAN, it pages the IP200xx on IG7600
WAN side, but under the same Router with IG7600. If it’s Both, it pages the all IP20xx
on LAN and WAN.
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