Telefield 2-5270B 1.9GHz Digital Modulation Cordless Headset User Manual 25065IB US 2011 01 23 1

Telefield Ltd. 1.9GHz Digital Modulation Cordless Headset 25065IB US 2011 01 23 1

Users Manual

DECT 6.0 Wireless Headset“EASY CLIP” User’s GuideModel 25065RE1This accessory headset set is only for use with Model 25255RE2 base units.Please read this manual before operating product. INTRODUCTIONCAUTION: WHEN USING TELEPHONE EQUIPMENT, THERE ARE BASIC SAFETY INSTRUCTIONS THAT SHOULD ALWAYS BE FOLLOWED. REFER TO THE IMPORTANT SAFETY INSTRUCTIONS PROVIDED WITH THIS PRODUCT AND SAVE THEM FOR FUTURE REFERENCE. tERVJQNFOUApprovBM*OGPSNBUJPOYour telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.On the bottom of this equipment is a label indicating, among other informa-tion, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.t/PtFTt This equipment may not be used on coin service provided by the telephone company.tParty lines are subject to state tari s, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.t/PUJce must be given to the telephone company upon permanent disconnec tion of your telephone from your line.tIf your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm RJHIUTPGUIFTFMFQIPOFCompanZShould your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) a ord you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.The telephone company may make changes in its facilities, equipment, operations or procedures that could a ect the operation of the equipment. If this happens the telephone company will provide advance notice in order for INTERFERENCE INFORMATIONThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interfer-ence that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipmenthe user is encouraged to try to correct the interference by one or more of the following measures:t3FPSJFOUPSSFMPcaUFUIFSFcFJWJOHBOUFOOBUIBUJsUIFBOUFOOBGPSSBEJPPSUFMFWJTJPOUIBUJT“SFcFJWJOHwUIFJOUFSGFSFOcFt*ODSFBTFUIFTFQBSBUJPObFUwFFOUIFUFMFcPNNVOJcBUJPOTFRVJQNFOUBOESFcFJWFStCPOOFcUUIFUFMFcPNNVOJcBUJPOTFRVJQNFOUJOUPBOPVUMFUPOBDJSDVJUEJòFSFOUGSPNUIBUUPXIJDIUIFSFcFJWFSJTcPOOFcUFdIf these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional sugges-tions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.respPOTJCMFGPScompliancFcPVMEvPJEUIFVTFr’TBVUIPSJtZtPPperatFUIFequipment.Class BThis Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.d'Industrie Canada.The Ringer Equivalence Number is an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d'une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas 5.This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz frequency range.CONNECTIONS AND SETUPBFGPrFYPVSBeginParts ChecklistMake sure your package includes the items shown hereAC power adaptorEar HookHeadbandIn EarHeadset ChargerHeadsetBattery Door Headset BatteryPrivacy of Communications may not be ensured when using this product.Warning:
1. If the battery door is attached, press on both sides of the battery compartment cover and lift the cover up and o .2. Insert the battery into the battery compartment with the label Warning facing up. 3. Push the battery plug into the connector inside the compartment according to the color-coded label and place the wires neatly inside the compartment.4. Insert the tab on the bottom of the battery cover into the battery compartment. Press down gently on the battery cover until it snaps into place.5. Place cordless headset in charger. Plug the power supply cord into the power jack on the bottom of the charger and the other end into an electrical outlet. Place headset in the charger. Within a few seconds, the charge indicator should illuminate, verifying the battery is charging. charge the unit, battery performance is compromised.NOTE: Remove the ear hook from the headset before battery replacement.power adaptor listed in the user’s guide. This power adaptor is intended to be HEADSET SET UPHeadband AttachmentTo attach the headset to the headband for wearing on the left or right ear:1. Remove ear hook if currently attached to the headset.2. Insert the earpiece into the headband ring.3. Push the earpiece towards the headband ring until it clicks into place. comfortably. Adjust and rotate the angle of the headset until the microphone is pointing toward your mouth. 1. Remove the headband if currently attached to the headset.2. Insert the earpiece into the ear hook.3. Press the ear hook onto the earpiece until it clicks into place4. Hook the headset onto the desired ear. Adjust the angle of the headset until the microphone is pointing towards your mouth. EAR HOOK ATTACHMENTTo attach the ear hook to he headset.NOTES: To wear on the other ear, rotate the headset within the headband ring.Firmly grip the padded earpiece with one hand whenever adjusting the headset microphone up or down . To remove the headset from the headband: Hold the headset with one hand and the headband ring with the other hand. Twist and pull the headset gently until it separates from the ring of the headband. NOTES: When you use the headband, you can use the highest in ear tip to keep the volume state.Note: Insert ear hook into either side of ear hook ring, matching with TO SWITCH FROM EAR TO EARUnplug the ear hook from ear hook ring.Insert the ear hook to ear hook ring with L mark for Left ear.Insert the ear hook to R mark for Right ear. Rotate microphone boom to reposition nearer to mouth.your ear. Gently manipulate into the desired shape for maximum comfort.IN EAR ATTACHMENTIf the Earplug is bigger or smaller than your ear, you can change the In Ear tip for maximum comfort.DIGITAL SECURITY SYSTEMYour cordless headset uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. *NportaOU*OTUBMMBUJPO*OGPSNBUJPOt/Fver install telephone wiring during a lightning storm.designed for wet locations.t/Fver touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.tUse caution when installing or modifying telephone lines.t Temporarily disconnect any equipment connected to the phone such as faxes, other phones, or modems.*NportaOU*OTUBMMBUJPO(VJEFMJOFTtInstall near an electrical power outlet.t Your headset charge cradle should be placed on a level surface such as a desk or table top.tAvoid sources of noise, such as a window by a busy street, and electrical tAvoid heat sources, such as heating air ducts, heating appliances, radiators, and direct sunlight.tAvoid areas of excessive moisture or extremely low temperature.tAvoid dusty locations.tAvoid other cordless telephones or personal computers.*/4TALLA5*0//05&CertaJOPUIFScommunicBUJPOTEFWJcFTNBZBMTPVTFUIF%&$5GrequencZGPScommunicBUJPOandJGOPUQroperlZTFtUIFTFEFWJcFTNBZJOterGFrFXJUIFBDIPUIFSaOEPSyPVSOFXtelephone*GyPVarFconcerneEXJUIJOterGFrenceQMFBTFrFGFStPUIFoXOFr’TNanuBMGPSUIFTFdevicFTPOIoXtPQroperlZTFUDIaOOFMTtPBvPJEJOterGFrence.INSTALLING THE HEADSET BATTERY/05&YPVmVTUconnecUUIFIFBETFUCBUterZbFGPrFVTe./"*OcapproveE-JPolZNFSCBUterZ.oEFMT5"&7N"IXIJDIJTDPNQBUJCMFXJUIUIJTVOJUClass (Classe) 2 Power source
HEADSET LAYOUTHEADSET CHARGE CRADLEBASIC OPERATIONPaJSJOHUIFIFBETFUtPCBTFNote: If the headset was sold together with an RCA base station (in the same gift box), you may not need to pair your headset to the base. 1. Press and hold the button together with the volume + button for 3 seconds. An alternating red and blue light will indicate that the headset is now in pairing mode and is searching for a base station. 2. From the Base Phone Setting Menu, Press the VOL (- or +) button to scroll to Add Headset.3. Press SELECT Soft key. Pairing Please wait… displays to indicate the base is now in registration mode. Or press and hold Headset button for 5 seconds until the display shows “PAIRING PLEASE WAIT…”.4. If the registration is successful, the base shows PaJSJOHcomplete for 2 5. If the registration fails (i.e. timeout), the base shows Pairing Failed for 2 seconds and emits an error tone.Remove headset (only applicable for base)From the Phone Setting Menu:1. Press the vol (- or +) button to scroll to Deregistration.2. Press the SELECT Soft key. The headset will be shown, along with a list of all registered handsets. Use the vol (- or +) button to scroll to Headset.3. Press the SELECT Soft key. The screen displays Remove headset?.4. Press YesVisual IndicatorsCharge Indicator on the HeadsetWhile charging, the LED on the headset will glow blueRing Indicator on Headsetthe wireless headset.Making a Call1. Press the Talk on/O button on the headset OR the headset button on the base to get a dial tone.button on the headset OR the Headset button on the base to hang up.NOTE: If the privacy feature is turned on by pressing the Privacy button on Note: This wireless headset is only compatible with the RCA 25252, 25212, 25255RE2, 25265RE2 and 25270RE3 base.base, the call cannot be joined by another user.Answering a Call1. When the phone rings, press the button on the headset OR press the headset button on the base to answer the call.button on the headset OR the Headset button on the base to hang up.
Switching Between the Speakerphone, Headset, and Corded handset ModeTo switch to the speakerphone, press Spk button on base. The speakerphoneindicator illuminates.To switch to the corded handset, pick up the handset. The speakerphone or To switch to the headset, press the Headset button on the base or press Talkilluminates.Note: If a wired headset is plugged into the jack on the base, the wireless headset will be temporarily disabled.Mutethe telephone line will not hear you, but you can still hear them.1. In base or headset talk mode, press the Mute button on the base unit. The along with the call status, in the display window of the base unit.2. Press the Mute button again to cancel mute and return to your phone conversation.Note: When mute function is active during headset talk mode, the headset will hear an alert tone per 15 seconds.Redial1. Press the Spk button on the base (speakerphone mode), or press the headset button (headset mode), or pick up the corded handset from the 1 will automatically be selected .2. Press the Redial button on the base unit. The redial number list (last 3 previously dialed numbers) is shown in the base unit display.3. Use the VOL (- or +) button on the base unit to select the number. Press the DIAL Soft key below the base unit display window to dial the desired number.NOTE: If the number you dialed is longer than 32 digits, It will not be savedin the redial list and can't be redialed.Do Not DisturbThis feature disables (silences) an incoming ring signal, or intercom ring.When there is an incoming call or an intercom call, the status indicatorsfunction as normal but the phone will not audibly ring. Do Not Disturb mode also similarly silences the headset in the event of an incoming call or intercom call.FlashIf you subscribe to Call Waiting Caller ID service from your local telephonecompany and you receive an incoming call while already on a call on the same phone line, you will hear a beep to indicate another call is waiting on the line and Caller ID information (if available) for the waiting call will appear on the display.tTo connect to the waiting call, press the Flash button on the base. This will activate the incoming call, placing the original call on hold.tTo switch between the two calls, press the Flash button.Out of RangeIf the headset is too far from the base (out of range) you may experiencestatic or noise. Move closer to the base or headset will automatically hang up if it is kept out of range for 30 seconds.Battery LowIf the headset battery is low, the LEDseconds interval to remind you that the battery needs charging. If the battery voltage is very low, the headset will automatically shut down. Placethe headset in the charge cradle to recharge battery.Headset VolumeWhile talking, the headset receiver volume can be adjusted by pressing the Vol +/- buttons on headset. The volume can be increased or decreased in increments for a total of six volume levels. When maximum level or minimum level is reached, an error tone is emitted. The last setting is kept when the unit is replaced in the cradle.Transferring a Call(Headset mode) to Another Extension1. Press XFER Soft key on the base unit when the phone is in headset Talk mode. The current call is put on hold.2. Use VOL (- or +) on the base unit to select the desired handset you wish to transfer the held call to, and then press the SELECT Soft key.3. The unit will intercom ring the selected handset. At this point, you may:Remain on the line. You may talk to the receiving party as long as you wish while the transferring call is on hold. Then simply hang up to transfer the call or press Conference on the base unit to initiate a 3-wayconference call.4. If the selected unit rejects the intercom call, or the call is not answered within 30 seconds, the call is transferred back to the headset and the display will automatically be re-connected to the call again. Receiving a Transferred Call from Another ExtensionIf the base receives a transfer call page from another extension, Transferfrom Handset X will show in the display. Press SPK, the Headset button on the base unit or leave the corded handset on the base unit or press TalkIf you press the REJECT Soft key or the call is not answered within 30 seconds,the intercom page will be discontinued and the call will be transferred back to the original unit.1. Make sure the headset is in idle mode (powered on and not currently on a call).2. Press the VOL (- or +) button to activate the ringer volume setting. Use theVOL (- or +) button to scroll to your selection The default setting is VOL7 . The last setting is kept when re-cradled.CONFERENCE CALLSThis headset can support 3-way and 4-way conference calls with other extensions.Join a call in progress:1. While a call is in progress, another user can join that call by pressing the corresponding line button on the base unit or Soft key in the handset. Both parties on the original call will hear a tone to alert them someone else has joined the call. After the base jointed the call, you can press base HEADSET button / button on headset to transfer the base call to headset mode conference.NOTE: If the privacy feature is On for the original call, the call cannot bejoined by another user.3-way conference call by an intercom call:1. While on a call, press the intercom button, wait for timer to clear from the screen, press the intercom button again and then select the desired handset or base to intercom.2. The selected handset or base will emit a page tone. The user can press theTalk button on the handset or the speaker button on the base to answer the intercom call page.3. The originating caller can then press the CONF Soft key shown on the display to establish a 3-way conference between the external caller and the intercom call.Note: After the base start to conference, you can press base HEADSET mode conference.3-way conference call with two lines:1. During a call on Line 1, press the hold button to put the call on hold.2. Press the line 2 button on the base to get a dial tone. Dial the other number, and then talk to the other person.3. The originating caller can then press the CONF Soft key shown on the display to establish a 3-way conference between the two lines.Note: After the base start to conference, you can press base HEADSET mode conference.
ods,k ).ethsTt e4-way conference call (Line 1 + Line 2 + 2 extension):1. Once the base unit or handset has both Line 1 and 2 on hold, press the intercom button and then select the desired handset or base to intercom.2. The selected handset or base will emit a page tone. The user can press theTalk button on the handset or the speaker button on the base to answer the intercom call page.3. The originating caller can then press the CONF Soft key shown on the display to initiate a conference. Since Line 1 and 2 are both on hold, the user will be prompted to select Line 1, Line 2 or Both to conference with. The user can then use the Soft keys to select the desired option. If the BOTH Soft key is selected a 4-way conference is established between the originating caller, both lines and the intercom call.Note: After the base jointed the call, you can press base HEADSET button/conference.HoldIn headset talk mode, press the hold button on the base unit or press and hold button on the headset for 3 seconds. Line X ON HOLD showsWhen the line is on hold, the hold alert tone will be emitted to both the person on hold and to the user that initiated the hold.Press the corresponding LINE Soft key on base to release the hold and pick up the call again.Intercom OperationJoin an IntercomWhile the base unit is on an intercom call with a cordless handset, you can press the Headset button on the base unit or button in headset totransfer the active intercom call to the headset. button on the headset or the Headset button on the base unit again or place the headset in the cradle.Note: The maximum total number of wireless devices that can be pairedwith a single base station is 10. Since the headset functions as one of these 10 devices, only 9 handsets can be registered along with the headset.Answering an Intercom Call on the headset base unit. button on the base unit, or place the headset in the cradle.Auto Standby(during a call), the current call will be automatically disconnected.Accessing and dialing numbers from the Caller ID, Phonebook or One-Touch/ memory RecordsWhile reviewing CID records, Phonebook memory listings or One-Touch/Memory Records on the base unit, you can dial the numbers shown on the display by pressing headset button on the base unit or the TalkOTHER INFORMATIONBattery Safety PrecautionstDo not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. battery listed in this User’s Guide.t,FFQCatteries out of the reach of children.tRemove battery pack if storing over 30 days.indicates that we are participating in a program to collect and recycle the rechargeable battery (or batteries). For more information go to the RBRC website at www.rbrc.org or call 1-800-8-BATTERY or contact a local recyclingcenterTROUBLESHOOTING GUIDETelephone SolutionsNo dial tonet$IFDLBOErepeat installation steps: Ensure the base unit power cord is connected to a working outlet. Ensure the telephone line cord is connected to the base and the wall jack .tConnect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service.t The cordless handset/headset may be out of range of the base. Move closer to the base.t&OTVre the battery is properly charged (14 hours).t&OTVre the battery pack installed correctly.t%JEUIFIFBETFUCFFQXIFOyou pressed the button? The battery may need to be charged.Unit will not dial outtMake sure your phone service supports TONE dialing or Pulse dialing,This unit support the two mode both but the default mode is "Tone".Headset does not ring tMake sure the headset ringer is set to on.t The cordless headset may be out of range. Move closer to the base.t$IFDLfor dial tone. If no dial tone is heard, see No dial tone above.You experience static, noise, or fading in and outt The cordless headset may be out of range of the base. Move closer to the base.t$IBrge the battery.Unit beepst$MFBODIBrging contacts on cordless handset and charge cradle with a soft cloth or an eraser.tSee solutions for “No dial tone” on previous page.tReplace the battery.Unit locks up and there is no communication between the base unit and the cordless handsett6OQMVHUIFAC power adaptor from the wall outlet and the back of the base unit, and remove the backup batteries from the bottom of the base unit (if previously installed). Remove the headset battery. Wait for 30 seconds and plug the power adaptor back into the base unit and wall outlet, and re-install the batteries in the base unit. Reconnect the headset battery and charge for 14 hours.BATTERY SOLUTIONSIf you experience any of the following problems, even after fully rechargingthe battery, you may need to replace the battery pack:t4IPrt talk timetPoor sound qualityt-JNJted rangeGENERAL PRODUCT CARETo keep your unit working and looking good, follow these guidelines:tAvoid putting the phone near heating appliances and devices that generatet%0/OT expose to direct sunlight or moisture.tAvoid dropping the handset, as well as other rough treatment to the phone.t$MFBOVOJUPOMZXJUIBTPft, dry cloth. t/Fver use a strong cleaning agent or abrasive powder because this willtRetain the original packaging in case you need to ship the phone at a later date.tPeriodically clean the charge contacts on the handset and charge cradle with a clean pencil eraser.ENVIRONMENTAL CAUSES OF POOR RECEPTIONtAluminum siding on the outside of a building.tFoil backing on some types of in-wall insulation.t)Fating ducts and other metal construction that can shield radio signals.tYou’re too close to appliances such as microwaves, stoves, computers, etc.tAtmospheric conditions, such as strong storms.t#BTFVOJUJTQMVHHFEJnto AC outlet with other electronic devices.t#Bby monitor is using the same or similar frequency.t)FBETFUCattery is low.tYou’re out of range of the base.WarrantyWarranty AssistanceIf trouble is experienced with this equipment, for warranty information,please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company mayrequire that you disconnect the equipment until the problem is resolved.For instructions on how to obtain a replacement unit, refer to the warrantyincluded in this guide or call customer service at 1-800-511-3180.Or refer inquiries to:Beaverton, OR 97005Attach your sales receipt to this booklet for future reference. Also, make note of your purchase date and where the unit was purchased. Thisinformation may be helpful if service should be required during the warrantyperiod.Purchase Date________________________________________________________________Name of Store________________________________________________________________
Limited WarrantyProduct Registration:tPlease register your product on-line at www.rca4business.com. You may also be complete and mail the product registration card if one wasreceived with your unit. Product registration will make it easier to contactyou should it ever be necessary. Registration is not required for warrantycoverage.Limitation of Warranty:THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THISPRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATIONGIVEN BY TELEFIELD NA INC., ITS AGENTS, OR EMPLOYEES SHALL CREATED A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THEEXCLUSIVE REMEDY OF THE CONSUMER. TELEFIELD NA, INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THEUSE OF THIS PRODUCT OR ARISING ABOUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF OREGON. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANYIMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTYPERIOD SET FORTH ABOVE.Visit the RCA web site at: www.rca4business.comPlease do not send any products to the Oregon address listed in this manual or on the carton. This will only add delays in service for your product.Beaverton, OR 97005RCA is a trademark of RCA TrademarkManagement S.A., used under license.© 2010. All rights reserved.Model 25065T0009055 (Rev. 1 DOM E)10-44Printed in ChinaWhat your warranty covers:tDefects in materials or workmanshipFor how long after your purchase:tTwo years, from date of purchaseWhat we will do:tProvide you with a replacement unit. The exchange unit is under warrantyfor the remainder of the original product's warranty period.How you get service:tLocate your proof of purchase in the form of a bill of sale or receipted invoicewhich is evidence that the product is within the warranty period. Proof ofwarranty eligibility is required and must be presented to obtain warrantyservice.tContact RCA Customer Care at (800) 511-3180. Our representatives will help you troubleshoot and diagnose the problem. As you may be asked todisconnect your RCA telephone from it's power source, you must call fromanother telephone. If the issue cannot be resolved by our Customer CareTeam, you will be issued an RMA (Return Merchandise Authorization) number and be given instructions on how to submit your proof-of-purchasepaperwork and where to send your defective merchandise.tYou will be responsible for shipping the defective unit back to our warrantyloss during shipment so insuring the product during return shipping is highly recommended.tWe will ship a replacement to you freight pre-paid.What your warranty does not cover:tCustomer instruction. (Your Instruction Book provides informationregarding operating instructions and user controls. Additionally, our with any questions that may arise during setup and use of your RCAtelephone.tInstallation and setup service adjustmentst#atteriest%BNBHFGrom misuse or neglecttProducts purchased from non-authorized retailers, dealers or resellerstProducts purchased or serviced outside the USAtActs of nature, such as, but not limited to lightning damageHow state law relates to this warranty:tSome states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warrantylasts so the above limitations or exclusions may not apply to you.rights that vary from state to state.If you purchased your product outside the USA, Mexico or Canada:This warranty does not apply. Contact your dealer for warranty information.

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