Telefield IP-172 IP DECT Phone User Manual

Telefield Ltd. IP DECT Phone Users Manual

Users Manual

              IP172  IP- D E C T   D e s k phone
device    Interference I n f o r m a t i o n This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used  in  accordance  with  the  instructions,  may  cause  harmful  interference  to  radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference). • Reorient or relocate and increase the separation between the telecommunications equipment and Receiver. • Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected. If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician  for  additional  suggestions.  Also,  the Federal  Communications  Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies. Warning: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.   The RCA IP172 phone is designed for business environment use. It is a full-featured SIP solution, interoperable with most IP PBX and VoIP providers.  Please read through the instruction booklet before you get started to better understand the features of the IP172. FCC  RF  Radiation  Exposure  Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This    should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.” This is a class B device, in a domestic environment; this product may cause radio interference, in which case the user may be required to take adequate measures. To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.
           FCC Part 68 and ACTA    Customer Information 1. This  equipment  complies  with  Part  68  of  the  FCC  rules  and  the  requirements adopted by the ACTA.  On the bottom of  this equipment is  a label that contains, among other information, a product identifier in the format US:3F8IPNANIP172. If requested, this number must be provided to the telephone company. 2. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. 3. If this equipment [US: 3F8IPNANIP172] causes harm to the telephone network, the telephone  company  will  notify  you in advance  that  temporary  discontinuance of service  may  be  required.  But  if  advance  notice  isn't  practical,  the  telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. 4. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone  company  will  provide  advance  notice  in  order  for  you  to  make necessary modifications to maintain uninterrupted service. 5. If trouble is experienced with this equipment [US: 3F8IPNANIP172], for repair or warranty information, Service can be facilitated through our office at: U.S. Agent Company name: Telefield NA Inc  Address: 49 1 5   S W   G r i f f i t h   D r .  # 3 0 2   B e a v e r t o n ,   O r   9 7 0 0 5 ,   U S A  Tel: 1‐800‐511‐3180 Fax: +503‐626‐6349 If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. 6. Please follow  instructions  for repairing if  any (e.g.  battery replacement section); otherwise do not alternate or repair any parts of device except specified. 7. Connection to party line service is subject to state tariffs. Contact the state public utility  commission,  public  service  commission  or  corporation  commission  for information. 8. If your home has specially wired alarm equipment connected to the telephone line, ensure  the  installation  of  this  [3F8IPNANIP172]  does  not  disable  your  alarm equipment.  If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. a) If   the   telephone   company   requests   information   on   what   equipment   is connected to their lines, inform them of: b) The ringer equivalence number [NAN]
        c) The USOC jack required [RJ45] d) Facility Interface Codes (“FIC”) [N/A] e) Service Order Codes (“SOC”) [N/A] f) The FCC Registration Number [US: 3F8IPNANIP172] 9. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point. For this product the FCC Registration number is [US: 3F8IPNANIP172] indicates the REN would be NAN. 11  this equipment is hearing aid compatible
    Table of Contents   Getting Started  6 Packing List  6 Setup the base  6 Setup the deskphone  7 Registration  8 SIP account Configuration  9 Base Web interface  9 Retrieving the base IP address  9 Input SIP account information via web DND  19 Call Forward  20 Call log  20 Accessing call logs  20 Call list item management  20 During an active call  20 Mute  20 Hold  20 Call Waiting    21 interface 9 Call Transfer 21 Deskphone  menu 10 Call Conference 21 Overview 11 Contacts 21 Deskphone 12 Advanced Functions 21 Deskphone keys layout 12 H/S  Registration 21 Master  Deskphone 14 H/S  Deregistration 21 Deskphone Menu tree 14 Account Settings 22 General  Settings 18 Network Settings 22 Basic Call functions 18 Maintenance Tasks 22 Making calls 18 Deskphone  Keys  configuration 23 Making an external call 18 Web  Interface 23 Anonymous  call 19   Incoming calls 19   Answer an incoming call 19   Reject an incoming call 18
   Getting Started                                                                                                              Packing List The following components are included in your package:    IP DECT Gateway   IP172 DECT Deskphone   AC Adaptor (6V, 0.5A) for Deskphone   AC Adaptor (5V, 0.5A) for Gateway   1.5M Ethernet Cable (CAT 5)   Quick Setup Guide               Setup the base 1. Plug the adaptor (5V, 0.5A) into a power output and connect its power plug to the base 2. Connect the base to a router or switch with the Ethernet cable to access the internet
    Note: If inline power (i.e. Power over Ethernet) is provided, do not install the AC adaptor. Make sure the Ethernet cable and switch/hub are PoE compliant.   The IP address of the base is assigned dynamically by default. Make sure the router’s DHCP server is on.   When the base is powered up, the amber led will be amber colored.  Once the net- work connection is established, the led will turn off.  When the base obtains the IP address, the amber led will light up again.   Setup the deskphone Connecting the charging cradle 1. Plug the adaptor (6V, 0.5A) into a power outlet and connect its power plug to the charging  cradle.
    Registration On the base: 1. Hold down the page key on the back of the base. 2. After the button is held down for five seconds, the amber led begins blinking amber and blue. The page key can now be released. The base is now in registration mode.    On the deskphone: 1. If the deskphone has not registered to any base, it will show “Unregistered” on idle screen. 2. Press  “OK”  button  on  the  deskphone  to  enter  the  main menu. 3. Use the navigation keys to highlight the item “Settings” and then press “Select” soft key. 4. Use up/down navigation keys to highlight the item “Registration” and then press “Select” soft key. 5. Highlight the item “Base Registration” and press “Select” soft key 6. Select “BS 1” and press “Select” soft key. The deskphone will attempt to register to the base. 7. Once the registration succeeds, “Deskphone X” will display on idle screen of hand- set. 8. If registration fails, ensure that the base is still in registration mode (with the led blinking blue and amber) and that the base and deskphone are in close proximity, then  try again.
   SIP account Configuration   The SIP account can be configured through IP DECT base web interface or deskphone menu. Base  Web interface Retrieving the base IP address In order to access the web interface of the base, the IP address is required. This  information  can  be  obtained  from  a  properly  registered  deskphone. Press “OK” button to enter the main menu. Using the up and down navigation buttons, highlight the icon “System” and then press the “Select” soft key. Select the item “Network settings”.  Enter the Admin Password (Default password is “0000”) and then press the “OK” soft  key.  Using the left and right navigation buttons, find the item “IP Address.”   This shows the current IP address of the base.  Inputting  SIP  account  information  via  web  interface Open a web browser on a PC. Enter the base IP address into the address bar and press “Enter” A login window pops up. Enter the username and.   The default username and passwords  are  “admin”  and  “0000”. The main page will load.   Click the link “System” in the top panel. The left  panel  shows the settings of SIP Account Management.
          Enter display name, user id, password, SIP Server and Outbound Proxy server of the SIP account. Check the Active field to Enable/Disable. Press the “Save” button to confirm.  If the SIP settings are configured correctly, the deskphone will now be able to make and receive VOIP calls.  Deskphone menu On the deskphone, go to menu “Settings [ VOIP Account Setup”, Select a account to edit. input the information (Account Name, Label, Display Name, Register Name, User Name, Password, SIP Server, Outbound status, Outbound Proxy, STUN Status and STUN server),
    Overview Base Functions of registration/paging button on the base.  Registration/Paging Button     Status LED    The registration/paging button is located at the right hand side of the gateway. When the gateway is powered up, the status LED will be on and in amber color for 5 seconds. After the initialization, the led status indicators are as follows:  LED  status Description Steady amber Network link is up Off Network link is down Blinking amber (0.3s on, 03s off) Data activity on the LAN port Blinking blue (0.5s on, 0.5s off) In registration mode
  Deskphone Deskphone  key  layout      Functions of Key on the deskphone  Key Time Idle Menu Edit Off Hook Line 1 Key Short Line 1 Line 1 Line 1 ** Refer to MMI Line 2 Key Short Line 2 Line 2 Line 2 ** Refer to MMI Soft Key 1  (Left to Right) Short Logs Back Clear   Soft Key 2 (Left to Right) Short Directory -- Abc   Soft Key 3 (Left to Right) Short DND -- --  Soft Key 4 (Left to Right) Short Menu Select Save Cancel 9x  Direct Access Keys (Optional: Backlight) Short Direct Memory List on Display Direct Memory List on Display Direct Memory List on Display Direct Memory List on Display Long Direct Memory  Dialing Direct Memory  Dialing Direct Memory  Dialing Direct Memory  Dialing Up Short  Select Up  Select Up Up for on-screen menu Down Short   Select Down Select Down Down for on-screen menu
 Left Short    Cursor Left  Right Short    Cursor Right  Navigation Select (Backlight) Short Status Select   Select on-screen option Long Line Select before Call On       1 Short 1   Text & Number   Long Direct Memory     Dial 2 Short 2   Text & Number   Long Direct Memory     Dial 3 Short 3   Text & Number   Long Direct Memory     Dial 4 Short 4   Text & Number   Long Direct Memory     Dial 5 Short 5   Text & Number   Long Direct Memory     Dial 6 Short 6   Text & Number   Long Direct Memory     Dial 7 Short 7   Text & Number   Long Direct Memory     Dial 8 Short 8   Text & Number   Long Direct Memory     Dial 9 Short 9   Text & Number   Long Direct Memory     Dial 0 Short 0   Text & Number   Long Direct Memory     Dial # Short #   * Insert space during text edit  * Insert "#" during number edit Dial Long Silent On/Off
 * Short *   * Switch upper case  / lower case / first capital during phonebook name or handset name edit (ABC abc Abc) Dial Long Key Lock       Voice Mail (Backlight) Short Voice Mail Voice Mail Voice Mail Voice Mail Redial Short Outgoing  Call Log   Outgoing  Call Log RJ9 Headset Short Headset ON Headset ON Headset ON Headset ON Missed Call Log Short Missed  Call Log   Missed  Call Log Volume Up Short Volume Up   Volume Up Volume Down Short Volume Down   Volume Down Speakerphone Short Speakerphone Speakerphone Speakerphone Speakerphone Mute Short       Mute / Unmute    Master  Deskphone When  a SIP  account  is created on the  gateway through deskphone menu,  the hand-set  will  be  set  as  the  master  headset  of  the  SIP  account.  Users  of  this deskphone can configure the settings in base related to the SIP account through the menu on the master deskphone.  The administrator can change the master deskphone of SIP accounts via the web interface of the gateway.  Deskphone  Menu  tree Those  functions  marked  with  (*)  are  available  in  the  master  deskphone only.    Main Menu Sub  Menu Function description Services Voice Mail Configures the external voice  mail access numbers of SIP accounts (*)
 Call Forward Enables/disables  call  forward  function provided by the SIP accounts DND Configures  the  DND functions  provided  by the SIP accounts (*) Call Waiting Enables/disables  call  waiting  function provided by the SIP accounts Blocked  Number Accesses the backlist of SIP accounts in the gateway  (*) Intercom Calls another deskphone on the same gateway Anonymous  Call Enables/disables anonymous call and anonymous call rejection of SIP accounts (*) Speed Dial Assigns frequently dialed numbers to a digit key (0-9). Hold down the digit key in idle mode to make an outgoing call. Direct Access Key Assigns function to 9 available direct access keys
     Main Menu Sub  Menu Function description Contacts Private  Directory Accesses local phonebook, Maximum 150 entries Public Directory Accesses shared phonebook which is stored in  the  gateway,  Maximum  300  entries Call Lists Outgoing  Calls Accesses outgoing calls list from the gateway Accepted Calls Accesses answered calls list from the gateway Missed Calls Accesses missed calls list from the gateway Voice Mail SIP Account X VM Accesses external voicemail box Settings Date & Time Sets date & time manually or gets the information from the gateway Language Configures the language of  the phone user interface Display Configures the backlight, contrast, brightness, screensaver and wallpaper of the deskphone Audio Configures  the  tone  settings,  volumes  and ringers  of  the  deskphone Registration Registration/deregistration to gateway. Selects the gateway to attach each deskphone. Telephony Configures  the  auto  answer  and  default outgoing  line  settings  of  deskphone.  Sets  up SIP accounts on the gateway.
     Main Menu Sub  Menu Function description System Network Views the network settings of the gateway H/S User Password Changes deskphone user password. System Admin Password  Changes the system Admin Password Firmware Version  Current firmware version Firmware Upgrade  Upgrades  deskphone  software Handset Factory Default  Resets deskphone settings to factory default Base Factory Default  Resets base settings to factory default Status SIP Account Status Views  SIP  Account  information  on  the gateway. Only those SIP accounts attached to this deskphone  are visible. Network Status Views the network settings of the gateway
    General Settings Phone status Enter “Status” menu. Select item “SIP Account Status” to view the associated  SIP accounts  status  (registered/disabled).  Select  item  “Network Status” to  view  the base network information. This includes base  network type, IP Address, subnet mask, default gateway and DNS.  Time and date Enter “Settings” menu, Select item “Date & Time”. To enter manually, select “Manual Setting”.  Enter the date and time and then press “Save” soft key. The date format is DD/MM/YYYY.  To have the phone automatically sync with a server, select “NTP” and select “On”.   Basic Call functions Making  calls Making  an  external  call An external call is the call made between deskphone and remote party by SIP protocol. Users will need a line to send out the invite request. To setup a line and assign it to deskphone, please refer to the section “SIP account Configuration”.
    To  make an external call  through  default line: Enter the number/IP address in pre-dialing page or select a record in phonebook/call log list. Then press the Talk On key or OK key. The default outgoing line will be selected automatically for the call making. To select line before making an external call: Enter the number/IP address in pre-dialing page or select a record in phonebook/call log list. Select “Acc” soft key, select the desired line and press “Dial”.    Anonymous call To configure the  anonymous call function, users  must use the  master deskphone. Enter the “Services” menu. Input the deskphone user password. Select the SIP account to enable/disable  the anonymous feature.  There  are  2 items  to  configure. When “Anonymous call”  setting  is  enabled,  the  phone’s  phone  number  is prevented  from being  displayed  when  calling  other  numbers.  When  “Anonymous call  rejection” setting  is  enabled,  any  caller  who  has  explicitly  restricted  his/her number  is  pre- vented  from  calling  this  deskphone. Incoming calls Answering an incoming call When there is an incoming call, picking up the handset / pressing speakerphone key / pressing headset key to answer the  call.  Rejecting an incoming call When there is an incoming call, press the “Reject” soft key to reject the call.  DND On the master deskphone, Enter “Services”  “DND” menu or “DND” soft key during idle.  Highlight and select the SIP account you want to enable/disable DND,  select enable or disable to confirm confirm. A DND icon should appear on H/S screen. Any incoming call will be rejected until the DND is deactivated.
    Call Forward On the master deskphone, Enter “Services”  “Call Forward” menu. Highlight the SIP account to enable/disable call forward, highlight & select the call forward options. There are 3 types of call forwarding options: 1) Call forwarding unconditional (Always) - When this is enabled, the incoming call of this account will be forwarded to an external phone number. 2) Call forwarding on all assigned deskphones to this line No answer (No Answer) - When this is enabled and all deskphones attached to this SIP account do not answer the call, the call will be forwarded to an external number. 3) Call forwarding on all assigned deskphones to this line Busy (Busy) - When this is enabled and all deskphones attached to this SIP account are busy, the call will be forwarded to an external number. Call log Accessing call logs Press the “call lists” soft key on idle screen to show the call log types. There are 3 types of call log, plus  a log  that displays  all calls. - Outgoing Calls - Accepted Calls - Missed Calls  Highlight a type and press the “Select” soft key to view the list of a specified call log type.  Call  list  item  management To make call from the call log list, highlight a call log record and pick up the handset or press speakerphone.  To save  the  record to phonebook,  highlight  a  record, press the “Options” soft key and  select  “Save Number”  option.  You can  select  “Private  Phonebook” to  save  in the deskphone or select “Shared Phonebook” to save the phone number to base. During an active call Mute Press the Mute button. Press the button again to unmute. Hold Press “Hold” soft key during call.  To unhold the call, press “Unhold”.
   Call Waiting When there is a call waiting, you can - press “Accept” soft key to answer the call waiting and put the current call on hold. - press “Reject” soft key to reject the call.  Call Transfer During a conversation with an external call, users can press the “Tran” soft key, then enter calling phone number and press the “Tran” soft key to transfer the call to the dialed number immediately. Or, to attend the transfer, users initiate “2nd Call”, choose external call, select one of the available lines, and dial a number and press “Dial”.  When the 2nd Call is answered and the user may transfer the held call to the dialed number at any time by pressing “Tran”.   Call Conference During a conversation with an external call, users can press the “Tran” soft key, then enter calling phone number and press the “Tran” soft key to transfer the call to the dialed number immediately. Or, to attend the transfer, users initiate “2nd Call”, choose external call, select one of the available lines, and dial a number and press “Dial”.  When the 2nd Call is answered, start 3-way conference by pressing “Conf”.  Contacts There are two types of contact list. They are private phonebook and shared phone- book. Each deskphone has its own private phonebook. This phonebook holds a maximum of 100 records.  These numbers are only viewable to this deskphone. The shared phonebook is stored in the IPDECT gateway and is viewable to all of the deskphones. This phonebook holds a maximum 250 records.  To access the contact lists, press the left navigation key when the display is idle screen. Alternatively, select the “Contacts” in main menu. Advanced Fu n c t ions Deskphone Registration Please refer to the section Registration. Deskphone Deregistration On the deskphone, go to the menu “Settings”  “Registration”. Select the item “Base De-registration” to deregister the deskphone from the current base.  Note: Deskphones cannot make any calls, internal or external, without first registering to a base.
    Account Settings SIP Account Setup: Users can only setup SIP Accounts via the Web GUI of the gateway  View SIP Account Status: Users can  view the status  of the  accounts  which  are associated  with  the deskphone. On the deskphone, go to the menu “Status”   “SIP Account Status”.  Network  Settings Network  setup: You can configure the network type of the base to have static IP address or obtain IP address from DHCP server. On the deskphone, go to the menu “System”   “Network Settings”  Maintenance Tasks User Levels Deskphone: There are different types of security levels to access the deskphone settings User level password: User with  this password is allowed to change call settings (i.e. call waiting) of the deskphone. If the deskphone is the master deskphone of SIP accounts, user can also modify settings (anonymous call/anonymous call reject/ blacklist records/DND and Call forward) of the SIP accounts. Admin level password: User can change the account settings (VOIP account setup/ base network type/Change admin password) on the base  Base: There are different types of security levels to access the Web server on the base user1 – user8: These are normal users. User# can access the settings related to deskphone#. admin: This is a special account which allows the user to access all settings of the base.  Reset to Factory Deskphone: Go to the menu “System”. Select the “Handset Factory Default”. The settings and memory in this deskphone are all reset to factory default.
    Base: Hold down the page key for 60 seconds then release the key. The  settings  in  base will  go back  to factory  default.  Firmware upgrade Deskphone: Go to the menu “System”  “Firmware Upgrade”. The phone will check the avail- ability of new software version. If new firmware is available, a popup window will ask “New Firmware is available. Upgrade now?” Select “Yes” soft key will automatically proceed with the software upgrade.  Base: Open the web page of the base. Go to the menu “Servicing”  “Upgrades”  “Basic Upgrade”. Press the “Browse” button to enter input the firmware file. Press the “Upgrade Firmware” button. The base software upgrade will proceed.  Deskphone Keys configuration Programmable keys Speed  Dial  Keys: On the deskphone, user can program 0-9 keys as speed dial key. Go to the menu “Services”   “Speed Dial”. Select a key to program the number and decide which account will make the call.  Direct Access  Keys: On the deskphone, user can program 12 available direct access keys as speed dial key with directory lookup on the LCD display. Go to the menu “Services”   “Direct Access Key”. Select a key to program the number and decide which account will make the call.  Web Interface Administrators can configure the phone system settings through the web inter- face. This section will describe how to use the web interface to access the phone settings. Administrators need to know IP address of the base prior to accessing the interface. Please refer to the section Get the base IP address.  On the PC, open a web browser and enter the IP address (e.g. http://192.168.1.155) of the base. Username and password is required to access the web pages. The default values are “admin” and “0000” respectively.
    Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180.  If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by Telefield NA Inc. could void the user’s authority to operate this product.  For instructions on how to obtain service, refer to the warranty included in this guide or call customer service at 1-800-511-3180. Or refer inquiries to: Telefield NA Inc. 4915 SW Griffith Dr. #302 Beaverton, Or 97005 TEL: 1-800-511-3180 FAX: +503-626-6349  Attach your sales receipt to the booklet for future reference or jot DOWN the date this product was purchased or received as a gift.  This information will be valuable if service should be required during the warranty period.   Purchase date     Name of store, installer or dealer
    Warranty Limited Warranty What your warranty covers: • Defects in materials or workmanship For how long after your purchase: • Two years, from date of purchase What we will do: • Provide you with a replacement unit. The exchange unit is under warranty for the remainder of the original product’s warranty period. How you get service: • Locate your proof  of  purchase in the form of a bill of sale or receipted  invoice  which  is evidence that the product is within the warranty period. Proof of warranty eligibility is required and must be presented to obtain warranty service. • Contact RCA Customer Care at (800) 511-3180. Our representatives will help you troubleshoot and diagnose the problem. As you may be asked to disconnect your RCA telephone from it’s power source, you must call from another telephone. If the issue cannot be resolved by our Customer Care Team, you will be issued an RMA (Return Merchandise Authorization) number and be given instructions on how to submit your proof-of-purchase paperwork and where to send your defective merchandise. • You  will  be  responsible  for  shipping  the  defective  unit  back  to our  warranty  fulfillment center at your own expense. You are responsible for damage or loss during shipment so insuring  the  product  during  return  shipping  is  highly  recommended. • We will ship a replacement to you freight pre-paid. What your warranty does not cover: • Customer instruction. (Your Instruction Book provides information regarding operating instructions and user controls. Additionally, our Customer Care Center is staffed 24x7 with product experts that can assist you with any questions that may arise during setup and use of your RCA telephone. • Installation and setup service adjustments • Batteries, if applicable • Damage from misuse or neglect • Products that have been modified of serviced outside the USA • Products purchased from non-authorized retailers, dealers or resellers
    • Products purchased or serviced outside the USA • Acts of nature, such as, but not limited to lightning damage • 3rd party products, such as headsets  Product Registration: • Please complete and mail the Product Registration Card packed with your unit.  It will make it easier to contact you should it ever be necessary.  The return of the card is not required for warranty coverage.  Limitation of Warranty:  • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE  TO THIS PRODUCT.  ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING  ALL  IMPLIED  WARRANTIES  OF MERCHANTABILITY  OR  FITNESS  FOR   A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED.   NO VERBAL OR WRITTEN INFORMATION GIVEN  BY TELEFIELD  NA INC., ITS AGENTS, OR EMPLOYEES  SHALL CREATE  A  GUARANTY OR IN ANY WAY INCREASE  THE SCOPE  OF THIS  WARRANTY. •REPAIR OF REPLACEMENT AS PROVIDED  UNDER  THIS WARRANTY  IS THE EXCLUSIVE REMEDY OF THE CONSUMER.   TELEFIELD NA INC. SHALL NOT BE LIABLE FOR INCIDENTAL  OR CONSEQUENTIAL  DAMAGES  RESULTING  FROM  THE  USE OF THIS PRODUCT OR ARISING  OUT OF ANY  BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON  THIS  PRODUCT.   THIS  DISCLAIMER  OF  WARRANTIES  AND  LIMITED  WARRANTY ARE GOVERENED BY THE LAWS OF THE STATE OF OREGON.  EXCEPT TO THE EXTENT PROHIBITED  BY  APPLICABLE  LAW, ANY IMPLIED  WARRANTY  OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.  How  state  law  relates  to  this  warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. • This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.  If you purchased your product outside the USA, Mexico or Canada: This warranty does not apply. Contact your dealer for warranty information.
    Visit the RCA web site at www.rca4business.com  Please do not send any products to the Oregon address listed in this manual or on the carton.  This will only add delays in service for your product.  Telefield NA Inc. 4915 SW Griffith Dr. #302 Beaverton, Or 97005  RCA is a trademark of RCA Trademark Management S.A., Used under license.  ©  2014.   All  rights  reserved.

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