Teltronic U PTHTT500760C HTT-500-2 Digital Handheld Terminal User Manual HTT 500 2 User Guide

Teltronic S.A.U. HTT-500-2 Digital Handheld Terminal HTT 500 2 User Guide

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CONTENTSGeneral information 1Safety Information 1Regulatory 2How to use this document 4Your radio at a glance 6Battery 8Charging the battery 9Charging a 'flat' battery 10Fitting the battery 10Removing the battery 11Using Sepura approved batteries 11Controls & indicators 13Navi-knob 13Navigation Keys 13Soft keys 14Context keys 15Status icons 16LED indicators 21Emergency button 22Getting Started 23Fitting a microSD card 23Fitting a Smart card 24Antenna 25Power on 26Power off 26Locking and unlocking the keypad 27Home screen 28Shortcut Bar 29Notifications 30User Guide iii

Menu 31SmartMenus 33Help 34Emergency operation 36Making an Alarm call 37Receiving an Alarm call 37Clearing an Alarm call 38Power on Alarm call 38Sound 40Adjusting the volume 40Loudspeaker on/off 40Whisper mode 40Audible tone alerts 41Vibration alerts (Haptics) 42Personalising your radio 43Invert the display 43Adjusting the backlight 43Day/Night mode 44Adjusting text and icon size 45Setting the display language 46Menu style 46Time and Date 48Talkgroups and folders 49Special folders 50Typical folder arrangement 52Talkgroup Selection Mode 53Folder Selection Mode 58Contacts 65Searching and filtering contacts 66View contact details 67iv HTT-500-2 – 12/2016

Creating contacts 67Editing contacts 68Delete all contacts 69Calls 70Call types 70Call History 72Group calls 73Individual calls 74Broadcast calls 76Quick Calls 78Smart Calls 78Modifying your call setup 79Text entry 81Cursor movement 81Character sets 82Messages 84Message Inbox 84Opening messages 86View message details 86Reply to a message 87Saved messages 87Picture messages 92Paging alerts 92Networks 94Authentication 94Change Network 95Transmit Inhibit 95Fallback Mode 96Operating Modes 98DMO Mode 99User Guide v

Repeater Mode 101P25 Mutual Aid mode 105Callout alerts 110Responding to Callouts 111Callout display 116Group calls to Callout group 118Information Phase 118Features 121Privacy Screen 121View images 121Connector Protector 122User profiles 123Man Down 125Lone Worker 127WAP 128Using WAP 128Browser menu 129Navigation menu 130Settings 130History menu 132Using bookmarks 133Call handling 134GPS 137GPS position 137GPS direction 138GPS reporting options 139Bluetooth® 140Bluetooth® on/off 141Audio devices 141Data devices 143vi HTT-500-2 – 12/2016

Modify connected devices 146Security 147PIN entry 147Change PIN 148Unlocking the radio after incorrect PIN entry 148End-to-End Encryption 148Zeroising 150Asset management 151Labelling 151RFID tag 152Customising your radio 153Accessories 155Belt clip 156Klick fast stud 157Fit an accessory 159GLOSSARY 161User Guide vii

General informationThis user guide describes the default operation and features of the HTT-500-2radio. Your service provider or organisation may have customised your radioto optimise its performance to suit your individual needs. There may bedifferences between this guide and the way your product operates. Contactyour service provider or organisation for information about the customisationof your radio.Safety InformationBefore using this product read the safety and regulatory informationcontained in the Product Safety Guide (SPR-DOC-00170) supplied with yourradio. It is your responsibility to ensure that this product is operated safely atall times, and that local laws governing the use of Radio Frequency (RF)devices are observed.PowerTrunk products are designed for use by mobile workforces, oftenworking alone, and are intended for use in occupational and controlledconditions. It is recommended that you obtain training on how to operate thisproduct. Your personal safety could be at risk if you do not understand howto operate this product correctly.PowerTrunk products have been tested to meet strict guidelines for personalsafety and operational conditions. Do not operate this product inenvironments that exceed those listed on the product technical data sheet.Important safety notes about the antennaOnly use PowerTrunk approved antennas with this product. PowerTrunkTETRA radios have been tested and certified for European, FCC and IC safetyand compliance regulations using the following antennas:Model Antenna (part no.)HTT-500-2 300-00498User Guide 1

The use of non-approved antennas may damage the product, will result inthe non-compliance with regulatory requirements, compromise the productsafety ratings, reduce the length of operating time and will invalidate theproduct warranty.NEVER touch the antenna when your radio is transmitting, this may cause aminor burn to the skin and may affect the operational range of the antenna.DO NOT handle, hold or swing your radio by its antenna, this may damageyour radio and the antenna.NEVER use your radio if the antenna shows signs for damage.NEVER use your radio without an antenna attached, unless your radio isbeing used with an external antenna (such as an RSM antenna).Transmitting without an antenna may damage your radio.RegulatoryWaste Electrical and Electronic Equipment disposal informationThis symbol on the product or its packaging indicates that this product mustnot be disposed of as household or commercial waste. Some countries haveset up collection and recycling systems for waste electrical and electronicproducts. By ensuring that this product is disposed of correctly, you will helpprevent potentially negative consequences for the environment and humanhealth, and help conserve natural resources. Please dispose of your wasteproduct according to your national and local regulations. Contact yourservice provider or PowerTrunk, Inc. for information about disposing of thisproduct in your region of the worldFederal Communication Commission (FCC) RegulationsPowerTrunk, Inc. TETRA radios generate, use and radiate RF energy and, ifnot installed and used in accordance with the instruction manual, may causeharmful interference to radio communications. Radios that comply with thelimits for a Class A digital device, pursuant of part 15 of the FCC rules, areidentified by an FCC certification ID label (located under the battery).Operation is subject to the following two conditions: (1) This device may notcause harmful interference, and (2) this device must accept any interference2HTT-500-2 – 12/2016

received, including interference that may cause undesired operation. Theselimits are designed to provide reasonable protection against harmfulinterference when the equipment is operated in a commercial environment.Operation of this equipment in a residential area is likely to cause harmfulinterference in which case the user will be required to correct the interferenceat their own expense. Changes or modifications not expressly approved bythe party responsible for compliance could void the user's authority tooperate the equipment.The device may contain functions that are not operational in U.S Territoriesexcept as noted in the certification filing. The TCB Grant may have extendedfrequencies as noted in the certification filing and Section 2.927(b) may applyto the authorisation. The device complies with 47 CFR Part 90.203 (e), in thatthe operator cannot directly program the transmit frequencies using thenormal accessible external controls. All instructions detailed in this manualmust be followed in order to ensure compliance with SAR and RF exposurelimits.Failure to observe these restrictions may result in exceeding the FCC RFexposure limits.US and Canada MarketsPowerTrunk radios may be restricted in frequency by the relevant IC FCB orFCC TCB Grant. Refer to the Grant for allowed frequency ranges.PowerTrunk HTT-5000-2 hand-portable radios are approved Class A digitalapparatus that comply with Canadian ICES-003.FCC radiation exposure statementThis radio is intended for use in occupational/controlled applications whereusers have been made aware of the potential risks for exposure and canexercise control over their exposure. This product is not authorised forgeneral population, consumer or similar use. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.IC RSS warningThe term “IC:” before the certification/registration number only signifies thatthe Industry Canada technical specifications were met. Nominal antenna portimpedance is 50 Ω.User Guide 3

IC radiation exposure statementThis radio is intended for use in occupational/controlled applications whereusers have been made aware of the potential risks for exposure and canexercise control over their exposure. This product is not authorised forgeneral population, consumer or similar use. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.Full details of RF exposure and compliance can be found athttp://www.ic.gc.ca.Compliance product labellingThe following compliance product labelling apples to the HTT-500-2 hand-portable radio:Product Compliance product labellingHTT-500-2 CAN ICES-3 (A)/NMB-3(A)HTT-500-2This device complies with Part 15 of the FCC Rules.Operation is subject to the condition that this device does notcause harmful interference.HTT-500-2This radio is restricted to occupational use only tosatisfy FCC RF energy exposure limits. Read theuser guide for awareness and control information.How to use this documentIcons and other visual cues are used throughout this document to help thereader with important information. These icons and visual cues are describedbelow:Warning:Indicates that this information is important and ifdisregarded could result in an injury to yourself orto others.Caution:Indicates that this information is important and ifdisregarded could result in serious damage to theproduct or other devices or a minor injury.Note:Contains additional information that could beexceptions to the general text. They may alsocontain references to additional information in thisguide or other reading material.4HTT-500-2 – 12/2016

Tip:Contains additional information that could help youperform a task quicker by offering an alternativemethod to that in the general text.Bold typeface Used to highlight parts of the radio, such as keysand buttons, key presses and menu options.Menu >Phone >ContactsIndicates navigation through the menu structure tothe desired option based on the default languagestrings. Note: your radio may be customised to usedifferent language strings.User Guide 5

Your radio at a glanceItem Description1Antenna.2Emergency Button. Press and hold (2 seconds) to initiate an Alarm call.3Rugged Accessory Connector (sRAC). Provides connection for accessories.4Centre context key. Press to activate the feature or option that appears directlyabove the key.5Right context key. Press to activate the feature or option that appears directlyabove the key.6Cancel/Home key. Press and hold (2 seconds) to power on your radio. Fromthe Home screen, press and hold (4 seconds) to power off. Press and hold (2seconds) to return to the Home screen from any other screen.6HTT-500-2 – 12/2016

Item Description7Alphanumeric keypad with backlight. Loudspeaker and microphone behind.The loudspeaker is used during Group calls when an audio acccessory is notconnected and the radio is held in the hand. The microphone is used duringphone calls. Use the keypad to enter alphanumeric characters for text editingand dialling. Keys 0–9, # and * are programmable soft keys.8Navigation keys. Press to scroll through lists and move the cursor whenwriting text.9Select/Send key. Press to initiate a phone call.10 Left context key. Press to activate the feature or option that appears directlyabove the key.11 Colour display with backlight.12Earpiece and microphone. Earpiece is active during phone calls when theradio is held like a smart phone against the ear. Speak into the microphoneduring Group calls when the radio is not attached to an audio accessory andheld in the hand.13 Tri-colour LED (indicator). Indicates various operational states of the radio.14 Blue LED (indicator). Indicates a missed event such as a call, Callout ormessage. Also indicates Bluetooth® status.15 Navi-knob. A continuously rotating knob used to adjust the speaker volume.16 Side Button (A/B). Press to activate a programmed feature.17 PTT (Press-to-talk) button. Press and hold to talk during a group call. Releaseto listen to other radio users.18 Side Button (C). Press to activate a programmed feature.19 Digital Accessory Connector (sDAC). Used to charge the battery, programthe radio and attach accessories.20 Battery21 Battery label area for attaching an asset label (optional).22 Attachment point for accessory used to connect a belt clip or other accessorydesigned for securing the radio during use.23 External Antenna Connector used with a car kit to attach an external antennato the radio.24 Radio ID Label for attaching an asset label (optional).25 RFID tag for monitoring and auditing purposes.User Guide 7

BatteryFor your safety, inspect the battery regularly for any signs of damage,such as cracks or surface damage caused by an impact or the batterybeing dropped. Fit a new battery if there are any signs of damage.Warning: Risk to personal safety. PowerTrunk TETRA radios havebeen tested and certified using Sepura approved batteries. The use ofnon-approved batteries may damage the product, will result in non-compliance with regulatory requirements, compromise the productsafety ratings including SARS, reduce the length of operating time andwill invalidate the product warranty.Checking the battery chargeAlways check the amount of battery charge before lengthy periods ofoperation. A fully charged battery should provide continuous operation for afull shift, depending on a number of operational factors such as how theradio is operated, the operating environment (temperature and networksignal strength) and the condition of the battery. When the radio is poweredon, the amount of charge remaining may be displayed as a percentage (%) onthe screen.Battery charge indicatorsAbattery meter appears on the status line at the top of the radio display. Themeter consists of 4 bars comprising 8 segments that fill and emptycorresponding to the estimated amount of charge remaining.Icon DescriptionBattery is fully charged.Battery is 50% charge capacity.Battery has >12% charge remaining.Battery charge less than 12% charge remaining.8HTT-500-2 – 12/2016

Optimising battery lifeA fully charged battery should last a full shift (approximately 12 hours) butthis depends on a number of operational factors, such as how the radio isoperated, the operating environment (temperature and network signalstrength) and the condition of the battery.Try the following to help you optimise battery life on a daily basis:Ensure that batteries are fully charged at the start of a shift.Decrease the amount of time the backlight stays lit between key presses(see Adjusting the backlight on page43).Keep your speaker audio volume to a minimum (see Adjusting the volumeon page40).Reduce the length of time the radio is transmitting and keep DMOortelephone type calls to a minimum because they cause higher currentconsumption.Shorten the GPS reporting intervals if enabled (see GPS reporting options onpage139).Charging the batteryYour radio is powered by a rechargeable battery. The battery may berecharged many times but it will eventually need replacing to ensurecontinuous maximum performance from your radio.First time battery chargingNew batteries (Standard battery part no. 300-01174 and High Capacity batterypart no. 300-01175) are supplied in 'storage mode' which means they have aminimum amount of charge for storage purposes. Before using a new batteryfor the first time it must be fully charged to reactivate it. If the battery is usedbefore it is reactivated (fully charged) the radio may not power on, or mayindicate a low battery status icon or low level of charge.Battery chargersOnly use PowerTrunk approved battery chargers. Use of non-approvedchargers may not fully charge the battery or damage it. Always read the userdocumentation supplied with the charger for additional safety instructionsand how to use it.User Guide 9

Charging methodsThe radio may be powered on or off during charging.Attach the Charger cable to the connector at the base of the radio or place theradio with battery attached into a charging dock. During charging, the tri-coloured LED on the radio indicates the charging progress and thecharging icon appears on the status line, providing there is sufficient chargein the battery to support this function.Status LED DescriptionFlashingOrangeBattery temperature is either too hot or cold tocommence charging.Solid Orange Charging in progress.Solid Green Charging complete.Solid Red Battery has failed to charge and may be not be chargable.Contact your service provider or PowerTrunk.The battery may be charged separately from the radio using a battery-onlycharger.Charging a 'flat' batteryIf the battery is completely 'flat' (without charge) during storage or after along period of non-activity, it may fail to recharge or stop charging after 20minutes. If this happens, disconnect and then reconnect the charger (orpower off the charger, then power on) to reset the battery.Tip: Avoid charging a flat battery attached to a radio. During charging,the radio will attempt to power on when the battery charge reaches acertain capacity, which will drain the battery of its charge.Fitting the batteryEnsure that the Smart/microSD card compartment cover is securely latchedbefore fitting the battery.If a belt clip is fitted to the radio, lift the belt clip before attempting to fit thebattery. Do not attempt to insert the battery into the battery compartment10 HTT-500-2 – 12/2016

sideways under the belt clip. This may result in damage to the radio and thebelt clip.To attach the battery, insert the battery into the battery compartment asshown. Press the battery downwards until it clicks into position.Removing the batteryCaution: Power off before removing the battery.Push the safety latch on the bottom of the battery. Lift the battery upwardsand remove.Using Sepura approved batteriesYour radio checks the authenticity of the battery when it is powered on andhas a number of battery management features that only work when a genuineUser Guide 11

Sepura battery is fitted:the remaining battery charge appears as a percentage when your radio ispowered on [customisable];battery meter icons, showing the remaining battery charge;a low battery warning appears when charge is low; andyou can check battery information, such as its authenticity, remainingcharge and serial number [customisable] (see Getting information about yourbattery below).If your radio detects a non-approved battery, the message "Unidentified battery-powering down" appears. The message is cleared by pressing any key.If your radio detects a non-approved battery, the message "Unidentifiedbattery" appears.If your radio detects a non-approved battery, the message "Unidentified battery-powering down" and your radio powers off.Caution: Non-approved batteries may not have inbuilt safety protectionfeatures, and could potentially damage your radio (invalidating yourwarranty) and affect your radio's safety and IP compliance ratings.Getting information about your batteryYou can see information about the battery attached to your radio, such as theremaining battery charge, whether the battery is authenticated (a genuinePowerTrunk battery) and the battery serial number [customisable].Select Menu >Options >Battery Information.The display shows:Charge—the current remaining charge given as a percentageAuthenticated/Unauthenticated—a PowerTrunk/non-PowerTrunk battery isfitted<serial number>—the serial number of the batteryNote: If a non-PowerTrunk battery is fitted, the Charge is reported as 0%,the battery is marked as Unauthenticated and the serial number is notshown.12 HTT-500-2 – 12/2016

Controls & indicatorsYour radio has a number of controls and indicators.Navi-knobThe Navi-knob is a continuous rotating knob that in its normal mode is usedto adjust the volume. The Navi-knob can also be used to perform variousother functions.To do this… Do this…Adjust loud speaker volume (orenable/disable Whisper Mode[customisable])Rotate Navi-knobMove cursor and select characters (intext entry mode)Rotate Navi-knob in Text EntryMode or Editing ModeScroll through available talkgroups From the Home screen, pressGroups + rotate the Navi-knobScroll through available StatusMessagesFrom the Home screen, pressGroups 2 times + rotate theNavi-knobScroll through available User ProfilesFrom the Home screen, pressGroups 3 times + rotate theNavi-knobNavigation KeysYour radio has four navigation keys (left/right/up/down).User Guide 13

Key ActionUp/DownUse to move the scroll bar up and down tosee more informationScroll a list of optionsDown Open the top level menu from the Homescreen.UpRepeated presses moves upwards through theoptions and menu levels until the top levelmenu is reached.Left/RightMoves between options on the top levelmenu.Moves through the text characters forselection when writing.Tip: When the display is inverted (flipped upside down) the left andright navigation keys work in opposite directions.Soft keysNote: In P25 Mutual Aid mode, most soft keys are not supported.Some keys on your radio may be customised to provide one-touch access toregularly used features. These programmable keys are referred to as soft keys.To activate the soft key function:assigned to a programmable soft key, press and releaseassigned to other keys (such as the keypad, Cancel/Home and Select/Sendkeys), press and hold for one secondThe following keys can be customised as soft keys:the Select/Send keythe Cancel/Home keythe Emergency Button (if not assigned to Emergency operation)the programmable side buttonsall radio keypad keys (1–9,*,0,#,)14 HTT-500-2 – 12/2016

Note: In P25 Mutual Aid mode the context keys in the Home screen arefixed as Menu,Channel and Squelch. These are described in P25 MutualAid mode on page105.Set context key shortcutThe shortcuts available for selection as shortcuts are set during thecustomisation of your radio.Note: You can only use the left and right context keys soft keys on thetop level screen (Home Screen).To set a context key Home Screen shortcut1. Open the Home screen.2. Press and hold the context key until the Context Key Selection boxappears.3. Navigate to the shortcut in the list and press Select.The key is reconfigured and the new shortcut label appears in the Homescreen.Status iconsIcons appear on the status line (at the top of the display) when the radio isengaged in certain activities or when certain functions are active.Icon DescriptionSecurity and EmergencyEmergencyAppears when emergency operation mode is active on yourradio and an Alarm call is in progress.Air Interface Encryption disabledCalls and Callouts will not be encrypted.16 HTT-500-2 – 12/2016

Icon DescriptionE2E Encryption enabledThe Secure Communications icon indicates that the selectedtalkgroup is customised for End-to-End Encryption. In otherwords, calls you make by pressing the PTT button are End-to-End Encrypted.E2E Encryption disabledIndicates that the call is not encrypted.Key agreementIndicates that a cryptographic key agreement is in progressbetween the radio and the Key Management Centre (KMC)on the network. (See End-to-End Encryption on page148.).Trunked Mode Operation (TMO)Outgoing TMOcall in progressYou are in a call that you initiated.Incoming TMO call in progressYou are in a call that was initiated by another person or yourdispatcher on the TMO network.Missed incoming TMO callYou have missed an incoming TMO call. The blueLEDflashes. A notification alerting you to the missed callappears in the Shortcut Bar.Scanning enabledYou radio is scanning (listening) to all available talkgroupswithin your scan list for activity.Broadcast CallA high-priority group call (point-to-multi-point) initiated byyour Dispatcher to all network radio users. You cannot replyto the caller.Direct Mode Operation (DMO)Incoming DMO callYou are in a DMO call that was initiated by another radiouser.User Guide 17

Icon DescriptionOutgoing DMO call in progressYou are in a call to another radio user.Missed incoming DMO CallThe blue LEDflashes to notify you that you have missed anincoming DMO call. A notification alerting you to the missedcall appears in the Shortcut Bar.DMO Repeater detectedAppears when a DMO repeater is detected and the radio cancommunicate with any other radios in the selected DMOtalkgroup which are also in range of the repeater.Repeater ignoredRepeater mode offGeneral iconsMigratedYour radio is registered on a Visited Network.Signal StrengthShows the current signal strength. More bars indicate astronger signal.Good radio coverageIndicates good radio coverage.No serviceIndicates poor signal or no radio coverage.Battery StrengthIndicates the level of charge in your battery. More barsindicates more charge.Low battery warningAppears when there is less than 12% charge remaining in thebattery.ChargingAppears when the battery is attached to the radio duringcharging and the radio is powered on.Keypad locked18 HTT-500-2 – 12/2016

Icon DescriptionCommunication Type MismatchThis icon appears when there is a mismatch incommunications and is activated when:a radio within range of a DMORepeater cannot make acall and attempts to set up a call in DMO instead, the iconappears on all radios within the talkgroup to indicate thatthere are members of the talkgroup who cannot take partin the call.Bluetooth® device connectedAppears when you have activated Bluetooth® and havesuccessfully connected a device.Bluetooth® on, no device connectedShows that you have activated Bluetooth® but do not have adevice connected.Lone Worker protection enabledIndicates that you have enabled the Lone Worker feature onyour radio.Man Down motions and tilt sensors activeYou have enabled the Man Down feature and the motion andtilt sensors are active.Man Down Tilt sensor activeYou have enable the Man Down feature, but only the tiltsensor is activated.Man Down motion sensor activeYou have enable the Man Down feature, but only the motionsensor is activated.GPS tracking enabledIndicates that the GNSS (Global Navigation Satellite System)function has been enabled.GPS tracking not available20 HTT-500-2 – 12/2016

LED indicatorsBlue LEDThe blue LED indicates either a missed event, such as a missed call or unreadmessage, or your Bluetooth®status (if enabled). Notifications alerting you tothe missed calls, Callouts or unread messages appear in the Shortcut Bar. SeeNotifications on page30.Note: In P25 Mutual Aid mode the blue LED only indicates Bluetooth®status (if enabled).LED Indication DescriptionFlashing on for 1 second,off for one second, on foranother second, then offfor seven secondsMissed event*One flash every 10s Bluetooth®function is enabledContinuous rapidflashingradio is in Bluetooth®discoverable (visible)mode* Not supported in P25 Mutual Aid mode.Tri-colour LEDThe tri-colour LED indicates the operational state of the radio.LED Colour DescriptionSolid green Radio is powering on or in a call and receivingSolid red Radio is in a call and transmittingIntermittentflashing redAttempting to connect to the network or incomingtelephone SDS/Status message or battery lowwarningFlashing orange Incoming telephone call or SDS/Status messageIntermittent fourflashes orange Transmit Inhibit mode or Fallback mode are activeUser Guide 21

Emergency buttonNote: In P25 Mutual Aid mode, emergency operation is not supportedand the Emergency button is disabled.The red button on your radio is typically programmed to activate an AlarmCall. See Emergency operation on page36.Press and hold (2 seconds) the Emergency button to initiate an Alarm Call.If the radio is powered off, press and hold (3 seconds) to power on andinitiate an Alarm Call. It may take several seconds for the radio to complete itspower on process before initiating the Alarm call.22 HTT-500-2 – 12/2016

Getting StartedFitting a microSD cardNote: Your radio supports microSDHC 32 GB cards that must beformatted for the FAT16 file system.1. Lift the cover using a small screw driver or tweezers.2. Carefully lift the metal retainer and insert the card as shown.Caution: Use care when opening/closing the metal card retainer. If itbecomes detached, it can be clipped back into place.3. Carefully close the metal retainer.User Guide 23

4. Close the cover. Using your thumbs, press downward firmly on either sideof the cover as shown to secure each tab. You must ensure that thecompartment cover is secured. Not securing the cover will affect yourradio's IP rating.Fitting a Smart cardIf required by your network operator, you may need to fit a Smart card toyour radio.1. Lift the compartment cover using a small screw driver or tweezers. Thecover is secured by two tabs located at the top of the cover, either side ofthe recess.2. Insert the card into the slot on the underside of the cover as shown,ensuring that the card is secured between the two tabs.24 HTT-500-2 – 12/2016

3. Close the cover. Using your thumbs, press downward firmly on either sideof the cover as shown to secure each tab. You must ensure that thecompartment cover is secured. Not securing the cover will affect yourradio's IP rating.AntennaCaution: Your radio must be fitted with an antenna at all times (unlessyour radio is used with an external antenna such as an RSM) duringoperational periods. Transmitting without an antenna attached mydamage the product. Your radio is designed for use with PowerTrunkapproved antennas.Always ensure that the seal between the antenna and the radio is maintained.Never touch the antenna when the radio is transmitting. Ensure your radiois powered off before fitting or removing the antenna.Fitting the antenna1. Insert the base of the antenna into your radio's antenna connector.2. Rotate the antenna clockwise until it is finger tight. Then apply another 1/4turn clockwise.User Guide 25

Removing the antennaRotate the antenna counter-clockwise until it can be removed from the radio.Power onTo power on, press and hold (2 seconds) the Cancel/Home key.Your radio attaches to the last selected talkgroup when it was powered off (ifit is 'in service').Depending on your radio's customisation any of the following may display:the percentage of charge remaining, if a PowerTrunk battery is fitteda company logoa splash screena welcome screena PIN entry screenNote: A message may be displayed relating to the authenticity of yourbattery or attached accessory. A message may appear if your softwarelicence has or is about to expire.Note: If your radio supports Radio User Assignment (RUA), whichauthenticates your radio on the network, you may be prompted to log onto your network. See Authentication on page94.Note: Transmitting in 3W RF is only available when using a PowerTrunk3W battery. During power on the radio checks the authenticity of thebattery and whether it has the capacity for the radio to transmit 3W RF. Amessage displays and the power may be limited if the radio cannottransmit in 3W RF when licensed to do so.Power offNote: Do not power off the radio by removing the battery. The radiomust be powered off correctly to ensure that it performs a controlled'powered down'.26 HTT-500-2 – 12/2016

To power off, from the Home screen press and hold (4 seconds) theCancel/Home key.Scroll to the Shutdown option, then press the Select key to power offyour radio. Before powering down, alerts and messages may be sent.Note: If your radio is configured to provide an option to delete Callouts,navigate to Shutdown or Delete Callouts then press the Select key.Locking and unlocking the keypadTo prevent accidental activity during operation, you can lock the keypad.This will also prevent access to the radio's functions if the radio is stolen.When the keypad is locked, the Key icon appears in the status line.The keypad can be locked manually or set to lock automatically after a periodof inactivity.Note: If customised, your radio's keypad can be locked when an accessoryis attached.Receiving calls with locked keypadIf you receive a telephone call when the keypad is locked your radio can becustomised so that the Select/Send key can still be pressed to answer it. If thecall is accepted the whole keypad is unlocked. Your radio can also becustomised so that you can press the Cancel/Home key to reject the call andin this case the keypad remains locked.Navi-knob with locked keypadYour radio may be customised so that the Navi-knob is locked when thekeypad is locked. In this case you cannot alter the volume by rotating theNavi-knob.Your radio can also be customised so that the Navi-knob remains unlockedand in this case it can be used for volume control only while the keypad islocked.User Guide 27

To lock/unlock the keypad:Press the *(star) key (or a designated soft key), then press the OK contextkey to lock/unlock the keypad.Tip: To quickly lock and unlock the keypad, press and hold (2 seconds)the *(star) key.If you press any other key while the keypad is locked no action is taken. TheNavi-knob remains unlocked when the keypad lock is enabled. A message isdisplayed to remind you that the keypad is locked.Alternatively, you can:1. Select Menu > Options > Settings > Keypad Lock.2. Press Lock to lock the keypad.Setting the radio to automatically lock the keypadYou can set the radio to automatically lock the keypad after a period ofinactivity.1. Select Menu > Options > Settings > Timed Keypad Lock.2. Press Toggle to enable/disable auto keypad lock.Home screenThe top level screen, known as the home screen, appears when the radiopowers on and when it is idle.Note: In P25 Mutual Aid mode the Home screen is simplified. See P25Mutual Aid mode (described on page105).Tip: To quickly get back to the home Screen, press and hold (2 seconds)the Cancel/Home key.The status line, at the top of the screen, displays various icons to indicate thestate of operation or when certain functions such as keypad lock have beenactivated. It can also be configured to display the Network Name when theradio is idle.28 HTT-500-2 – 12/2016

The context key labels at the bottom of the screen indicate what the contextkey directly below the label is configured to do. These labels changeaccording to where you are in the menu hierarchy.# Description1Status line showing the radio coverage signal strength, batterycharge indicators, and operational status icons.2Information area containing information that only appears on theHome screen. This is customised by your service provider ororganisation. It may show date and time, your selected talkgroup,folder and network name (Mobile Network Code Alias).3Context key options (available in the Home screen).Shortcut BarYou can easily access commonly used radio features such as your Inbox, andturn features on and off using the Shortcut Bar. The Shortcut Bar can containup to 5 radio features and some of these can be paired with notifications toalert you to a missed call or a new message in your Inbox.To open the Shortcut Bar, in the Home screen press the Shortcut context key.User Guide 29

# Description1Use the navigation keys to scroll through the notifications andfeatures. Notifications always appear to the left of features. Press theRight navigation key to continue scrolling right to view moreshortcuts (if available).2To open a notification or feature, highlight it and press the Selectcontext key.3Press the Back context key to close the Shortcut Bar without openinga feature.NotificationsLike a smart phone, your radio can display notifications to indicate a missedcall or new message. They also appear when certain functions are enabledsuch as mute and transmit inhibit. Your radio can display up to 5notifications, and up to 5 shortcuts commonly used radio features.Some features can be paired with notifications, such as your Inbox so when amessage is received a notification appears in the Shortcut Bar to alert you tothe unread message. When paired with a feature, the feature icon appearswith a notification badge .The following notifications can be paired with a feature:Icon Notification Paired FeatureUnread message InboxMissed call Call HistoryMissed Callout Callout# Description1Notifications paired with features appear to the left of all otherfeature icons.2 Example notification of a change of state (Transmit Inhibit).30 HTT-500-2 – 12/2016

3Shortcuts to commonly used features always appear to the rightof notifications. Scroll right to see more features (if any).4In the Home screen, press the Shortcut context key to access thenotification.To close a notification:From the Home screen, press the Shortcut context key, highlight thenotification then press the Select context key. Use the feature in the usualway, for example, read an unread message or respond to a missed call. Thenotification automatically closes and disappears from the Shortcut Bar.MenuYour radio is customised by your service provider or organisation with anumber of features that are accessed from the main menu.To open the main menu, in the Home screen press Menu.To open a sub-menu or menu option, scroll to the option (highlight it) andpress Select.To return to a higher level menu, press Back.To return to the Home screen at any time within the menu hierarchy,press and hold (2 seconds) the Cancel/Home key.Menu optionsThe following icons are used to identify the sub-menus that provide access tofurther options.Icon Menu optionPhoneAdd, edit and delete your personal contacts within your personalfolder. Search (or filter) your contacts to locate the contact youwant and initiate a call. Review you call history.MessagesRead, create, save and send text (SDS) messages. View picturemessages (if customised). Select and send a status message. Clearyour mailbox of unwanted messages.User Guide 31

Icon Menu optionGroupsSearch your talkgroup folders and select a talkgroup. Enablescanning of your selected talkgroups. Set up your speech callsettings.GPSManage your GPS location and position settings. View yourcurrent location, direction and speed.ApplicationsYour radio may be customised with a number of applications suchas Man-down and Lone Worker. Your service provider ororganisation may have installed specific applications (Short DataApplications) to help you in your role. Access WAP sites.NetworksManage your network connections and DMO options. Changeyour operating mode (TMO/DMO/Repeater). Enable/disableTransmit Inhibit mode when working in RF sensitive areas.OptionsManage your Bluetooth® devices and settings. Personalise yourradio settings such as backlight, text size and language. EnableConnector Protector when working in salt laden environments toprotect your radio.User ProfilesSelect customised profiles designed specifically for the way youwork.HelpView help, such as a list of customised soft keys on your radio.32 HTT-500-2 – 12/2016

Menu StructureSmartMenusSmartMenus are designed to provide quick access to regularly used radiofeatures, usually with a common theme. Your service provider orUser Guide 33

organisation may customise your radio with a number of SmartMenus, forexample you may have a SmartMenu containing all your Quick Statusmessages, another for user profiles and another for selecting operationalmodes such as toggling on/off covert mode, Transmit Inhibit, loudspeakermute and so on.SmartMenus are assigned to a soft key, either a Side key or one of the keys onthe keypad. To open a SmartMenu, press the Side key or press and hold (1second) the assigned key on the keypad.Use the navigation keys to scroll the list of options on the SmartMenu.Options are labelled with a number, shown to the right of the option. Toselect the option, press the key that corresponds to the number of the option,for example to select option 3, press the 3 key. Note that using this methodonly options numbered 1 to 12 can be selected using the keys on the keypad(press 0 for option 10, the Star (*) key for option 11 and the Hash (#) key foroption 12). For options numbered 13 onwards, scroll to the option (highlightit), and press Select.HelpThe Help menu displays a free text area which is usually customised toindicate radio soft key assignments. It may also be used to record anyrequired help text.To access helpUse one of the following:34 HTT-500-2 – 12/2016

Press the Up navigation key (or Shortcut) to open the Shortcut Bar, thenselect Help.Press a dedicated soft key (default is normally key ‘0’ zero).Press Menu > Help.User Guide 35

Emergency operationNote: In P25 Mutual Aid mode, emergency operation is not supportedand the Emergency button is disabled.Emergency operation is available in TMO and DMO if the radio is in service.If your radio is customised for Gateway and Repeater modes, it will make anAlarm call in TMO. If it cannot make the call in TMO the radio willautomatically switch to DMO to make the call.The red button on the top of your radio can be programmed to initiate anAlarm call at any time when your radio is in operation. This button is knownas the Emergency Button.Your radio may be customised to perform one or more of the following:Initiate an Alarm call set up to one or more pre-defined users (typically toyour dispatcher and other members of your talkgroup) and/or;Send an Emergency Status message to an individual, the dispatcher or atalkgroup and/or;Send a position report (GPS dependent).If you are working in RF sensitive areas and have enabled Transmit Inhibit,prohibiting radio transmission, initiating an Alarm call will override theTransmit Inhibit feature and the Alarm call will be transmitted.Your service provider or organisation can provide information on how yourradio is customised for Alarm calls and how to operate your radio inemergency situations. If you are working in a sensitive environment yourradio may be customised for Silent Alarm calls where audible and displayalerts are disabled, or your radio may be customised for Live Microphone thatallows you to call for assistance hands-free without pressing the PTT button.Silent Alarm CallIf you are working in sensitive environments where the audible and displayalerts associated with an Alarm call are inappropriate, your radio can becustomised to make a Silent Alarm call (without acoustic or screen alerts).36 HTT-500-2 – 12/2016

Silent Alarm calls cannot be activated when operating in Lone Worker orMan Down modes.When a Silent Alarm call is made, the radio displays the Home screen withthe talkgroup associated with call. During the call you may navigate awayfrom the Home screen.Live Microphone featureYour radio may be customised with the Live Microphone feature. This featureallows you to broadcast a call for assistance hands-free for a specified periodof time and without having to press the PTT button. The radio automaticallycycles between transmit and receive communication during a programmedperiod of time (seconds). Live Microphone is cancelled when the time expiresor by pressing the PTT button.Making an Alarm callYou can still make an Alarm call if the keypad is locked.To make an Alarm call1. Press and hold (2 seconds) the Emergency button; a confirmation beepsounds.2. Release the button and speak into the microphone.During an Alarm call:the microphone is ‘live’ for a programmed period (seconds) allowing youto speak hands-free without pressing the PTT button (customisable)the LED illuminates solid redyour radio sounds audible tonesa large emergency symbol appears on the screenyour identity and talkgroup appears on the display of those receiving theAlarm callReceiving an Alarm callAn Alarm call overrides any existing calls on the talkgroup.You know you are receiving an Alarm call when:User Guide 37

your radio sounds an audible tonethe LED flashes redthe emergency symbol appears on the screenyour radio status changes to EmergencyClearing an Alarm callYou can only clear an Alarm call that you have initiated.To cancel the Alarm call, press the Clear context key.To cancel the Alarm call, press the Call Clear key, the Clear context key orthe Cancel/Home key. Alternatively, press and hold the Emergency button (2seconds).Warning: Depending on which network is being used, if the TETRAAlarm call is a group call, then—although both of the TETRA Alarmcall exit functions will clear the TETRA Alarm call on the calloriginator’s radio—it will not remove the alarm from the system.Radios alerted to the emergency may, depending upon theinfrastructure configuration, remain in the TETRA Alarm callcondition until the dispatcher clears the call from the system.When the Alarm call is cancelled, your radio returns to the talkgroup thatwas selected before the call was initiated.Power on Alarm callIf your radio is powered off, press and hold (3 seconds) the Emergencybutton to power on and initiate an Alarm call. Any customised Welcomescreen is not displayed during power on. If your radio is customised for PINentry, you will need to enter your PIN before the alarm call is initiated. It maytake several seconds for the radio to complete its power on process beforeinitiating the Alarm call.38 HTT-500-2 – 12/2016

Note: If your radio supports Radio User Assignment (RUA), whichauthenticates your radio on the network, you may be prompted to log onto your network before the Alarm call is initiated. Contact your serviceprovider for information. See Authentication on page94.User Guide 39

Vibration alerts (Haptics)Your radio can provide vibration alerts and haptic feedback to help yourecognise certain events, such as when a key is pressed, for example in a darkenvironment, or when you are wearing gloves.To toggle vibration alerts1. Select Menu > Options > Alerts > Vibrator Alerts.2. Select one or more of the following options:Vibrator (Voice)—vibrate on incoming individual half-duplex or full-duplex callsVibrator (Data)—vibrate on incoming SDS or Status messagesVibrator (Alarm Key)—vibrate when Emergency Button is pressedVibrator (Key Press)—vibrate when any key (except Emergency Buttonand PTT) is pressed3. Press Toggle or the Send/Select key to enable/disable it as required.4. To return to the Display Settings menu press Back or the Cancel/Homekey.Tip: To stop the radio vibrating when a voice call is received, press aContext key or the Select/Send or Cancel/Home key.42 HTT-500-2 – 12/2016

Personalising your radioYou can personalise your display settings (such as text size, backlight,inverting the screen and change languages) and create a personal phone bookcontaining your own contacts.Invert the displayWhen you are wearing the radio on your shoulder, attached to a belt or to abody vest, you may want to flip the display upside down to make it easier toread. The Invert Display option rotates all screen elements (apart from theContext key labels) by 180 degrees.Tip: This feature is commonly assigned to a soft key or SmartMenu.To invert the display:1. Select Menu > Options > Settings > Display Settings > Invert Display.2. Press the Toggle context key. When a tick appears in the check box, thedisplay is flipped, and when the check box is empty the display is set tonormal.Note: When the display is inverted, the navigation keys work in oppositeto their normal function. Press the Up key to scroll down and the Downkey to scroll up. The Right key to scroll left and the Left key to scroll right.Adjusting the backlightWhen a call or message is received, and when you press any key, thebacklight lights up the display and keypad. The length of time the backlightilluminates is set during customisation.User Guide 43

To adjust the backlight:You can toggle the backlight on/off from the Shortcut Bar, by using a soft keyor from a SmartMenus on page33 (if customised).Alternatively:1. Select Menu >Options >Settings >Display Settings >Backlight.2. Press the Toggle context key.To adjust brightness:1. Select Menu >Options >Settings >Display Settings >Day/Night Mode.2. Select Backlight Level.3. Rotate the Navi-knob to adjust the intensity of the backlight and thekeypad illumination on a scale of 1–7 (max.).Day/Night modeWhen a call or message is received, and when you press any key, thebacklight lights up the display and keypad. A bright display can be a potentialdistraction, particularly when driving at night or in poor lighting conditions.Day/Night mode lets you adjust the intensity of the backlight and keypadillumination to suit your working conditions. Night mode reduces the glarefrom the display, making it ideally suited for when the radio is cradled in avehicle at night time. Night mode reduces the glare from the display, makingit ideally suited for night time use.When the preferences for day and night mode have been set, switchingbetween the modes automatically adjusts the backlight and display settings.To change Day/Night mode settings1. Select Menu >Options >Settings >Display Settings >Day/Night Mode.2. Scroll to each option (highlight it) to make your adjustments:Day Mode—to toggle between Day Mode and Night Mode press theToggle context key.Backlight Enabled—to toggle the backlight on/off press the Togglecontext key. When a tick appears in the box, the backlight is on, andwhen the box is empty, the backlight is off.Backlight Level—to adjust the intensity of the backlight and the keypad illumination on a scale of 1 to 7 rotate the Navi-knob.44 HTT-500-2 – 12/2016

Tip: A soft key may be customised to switch between Day/Night mode.Adjusting text and icon sizeYour radio uses the default size for the text and icons set duringcustomisation, however it also supports a number of different size modes thatcontrol how text and icons are displayed, which can make them easier to seefrom a distance.Caution: When selecting larger modes, some prompts or icons may notappear on the radio display.Your radio supports the following modes:Normal Mode allows the maximum amount of information available to bedisplayed in a compact character size.Large Mode displays screen information in a large character size.Very Large Mode displays the talkgroup number or talkgroup name, ascustomised, in an extra large size on the Home screen with all other screensin Large mode.Custom displays the Home screen, menu and WAP browser in predefinedtext sizes set during customisation. Only the Home screen supports VeryLarge mode, with other screens set to either Normal or Large mode.Note: Depending on the customisation of the Home screen, if the date isshown on the Home screen it may be truncated in Very Large Mode. Ifthe date format YYYY.MM.DD is used, then the day does not display.To change text mode:1. Select Menu >Options >Settings >Display Settings >Text Size.2. Use the Up and Down Navigation keys to highlight the mode and thenpress the Select context key.The radio displays the Home screen, with the text and icons appearing in thechosen mode.User Guide 45

Setting the display languageYour radio operates in the language chosen during customisation and cansupport two display languages. The display uses the default language if theradio is only customised for a single language, or the currently selectedlanguage if two languages are programmed.To change the language:Tip: Your radio may be customised with a soft key or provide an optionon a SmartMenu to change the display language. See SmartMenus(described on page33)1. Select Menu >Options >Settings >Language.2. Scroll to the language option, and then press the Select context key.The Home screen appears and the display shows the selected language.Menu styleYou can display the menu in Grid,List or Compatibility style.1. Select Menu > Options > Settings > Display Settings > Menu Style.2. Select one option:Grid—set Grid menu styleList—set List menu styleCard—set Card (Compatibility) menu styleGrid style46 HTT-500-2 – 12/2016

highlight items using the four navigation keysto open an item press Selectto return to the top level screen press Cancel or Cancel/Home key.List stylehighlight items using the Down and Up navigation keys.to open an item press Selectto return to the top level screen press Cancel or the Cancel/Home key.Compatibility style (card)highlight items using the Left and Right navigation keysto open an item press Selectto return to the top level screen press Cancel or Cancel/Home key.User Guide 47

Time and DateYour radio can be customised to display the current time and date on theHome screen. The time is shown in 24 hour format. The day and monthappear in alphanumeric characters, for example Wednesday, 20 May. Yourradio may be customised to use shortened forms for the day (Wed.).To view and edit the time and date1. Select Menu >Options >Settings >Time and Date.2. Press Edit or press the Select/Send key.3. Enter the digits required (see Text entry on page81).4. Press OK or the Select/Send key to save your changes; press Cancel or theCancel/Home key to abandon your changes.48 HTT-500-2 – 12/2016

Talkgroups and foldersTalkgroups are pre-programmed onto your radio. Each talkgroup typicallycontains users who have a similar role or who are within a distinct location orwho provide a service that you would use. They are organised into folders tohelp you quickly select one that is applicable to your environment orsituation.A folder can contain both DMO and TMO talkgroups, but only thosetalkgroups applicable to the current operating mode, either DMO or TMO,appear when a folder is opened. In TMO, only those talkgroups available onthe current network are displayed. The folders available depend on thecustomisation of your radio; various ‘special’ folders are also programmedinto your radio (see Special folders on the next page).Tip: If you want to change from a DMO talkgroup to a TMO one, youneed to change the operating mode first (see Operating Modes on page98).A top level folder can have a number of sub-folders, similar to a folderstructure on a computer, and a folder can contain both folders andtalkgroups. If a folder contains sub-folders and talkgroups, two tabs appear—one for sub-folders and the other for talkgroups. You can use the Leftor Right navigation keys to switch between the tabs.Your radio may be customised for Talkgroup Selection Mode or Folder SelectionMode. How you select a talkgroup depends on which mode your radio iscustomised to use. When you select a talkgroup, the radio attaches to thattalkgroup. Your radio can only participate in calls with talkgroups it isattached to via the network. When ongoing calls are detected on anytalkgroup your radio is scanning you can join in by pressing the PTT.When the radio is attached to a talkgroup, the talkgroup and folder appear onthe Home screen (see Home screen on page28). If a talkgroup and folder arenot shown:the radio may not have attached to the last used talkgroup at power on, orit was attached to a DGNA talkgroup which has been deassigned, orUser Guide 49

it may be attached to hidden background talkgroups, ora folder has not been selected (Folder Selection Mode only), ora change of network may have occurred and the last used talkgroup maynot be usable on the current network.When your radio is powered on, if possible it re-selects either the defaulttalkgroup or connects to your last selected talkgroup.Special foldersIn addition to the ‘standard’ folders created to contain your talkgroups, yourradio can be customised with Special folders. Special folders can only containtalkgroups (they cannot contain folders). Some Special folders arecontinuously scanned, and when ongoing calls are detected you can join inby pressing the PTT.The following special folders may be programmed into your radio duringcustomisation:Favourites—frequently used talkgroups that can be added to the folderduring customisation or added by the user.All—contains every talkgroup programmed into your radio includingthose in special folders. Only available on radios customised for TalkgroupSelection mode.DGNA—contains up to 50 dynamically assigned groups. The contents areautomatically maintained by the radio and are not customisable inTalkgroup Selection Mode. You can select a DGNA talkgroup. In FolderSelection Mode, the scan state (scanning enabled or disabled) of atalkgroup can be changed and the folder can be emptied using the FolderRestore option.UDSL—user-defined scan list(s), see User Defined Scan Lists on page56. Alist of talkgroups which you can modify yourself. If you select a UDSLinstead of a specific talkgroup your radio scans all the talkgroups in thatUDSL. Until a UDSL is selected its talkgroups are not scanned foractivity. For more information see User Defined Scan Lists on page56. Onlyavailable on radios customised for Talkgroup Selection mode.Always attached—talkgroups which the radio scans continuously foractivity. A talkgroup in this folder can be selected as the requestedtalkgroup in Talkgroup Selection Mode.50 HTT-500-2 – 12/2016

Background—talkgroups which the radio scans continuously for activity.You cannot select a background talkgroup in this folder as your requestedtalkgroup.User Guide 51

Typical folder arrangementThe following illustration shows how the folders can be used to organisetalkgroups:52 HTT-500-2 – 12/2016

Talkgroup Selection ModeWhen the radio is customised for Talkgroup Selection Mode, the selectedtalkgroup becomes the requested talkgroup to which you make calls.You can insert frequently used talkgroups in the Favourites folder, making itquicker and easier to change your talkgroup. Additionally your radio may becustomised for Quick Groups that allow you to change to a frequently usedtalkgroup using a soft key.You can create your own user defined scan lists that are saved into the UDSLspecial folder. The UDSL folder ‘greys out’ (disables) talkgroups that areinvalid for the current network. The scan list allows you to set scanningpriorities on the talkgroups, so the radio can prioritise calls between thescanned talkgroups. See User Defined Scan Lists on page56.Selecting a TalkgroupYou can use one of the following methods to select a talkgroup:From the Home screen, press Groups.From the Menu navigate to the Groups menu.Use a soft key to return to your Quick Group.Note: Talkgroups in the Smart Call Folder-1 or Smart Call Folder-2 folderscan only be accessed when the appropriate Smart Call mode has beenselected from the Speech Call Settings screen or by using a soft key. (SeeSmart Calls on page78.)1. From the Home Screen, press the Groups key. The current selected folderand talkgroup appear in the talkgroup selection box.Tip: If you want to change to another talkgroup within the samefolder, simply enter the number of the talkgroup, or select the AllFolder which contains all the talkgroups and enter the number of thetalkgroup.User Guide 53

2. Use the Left and Right navigation keys to move between folders at thesame level. Use the Up and Down navigation keys to move between thefolder levels (sub-folders).Rotate the Navi-knob to scroll through the talkgroups within the currentlyselected folder. The directional arrows under the talkgroup name indicatethe rotational direction of the Navi-knob.3. Press the Select context key to attach to the talkgroup.Opening a folder1. Select Menu >Groups > Folders.2. Highlight a folder and press Open.Tip: To navigate back ‘up’ the folders list, press Back.Searching for folders and talkgroupsYou can search for talkgroups or folders by filtering on a text string. Itemswhich do not match the string are temporarily ‘filtered out’ of the list.You can use either:Search card—to filter the current talkgroup/folder folder.Search all—to filter across all talkgroups and folders1. To search inside a specific folder, open that folder.2. Press Options then select Search card or Search all.3. Enter characters you wish to filter against (see Text entry on page81).The list of matching names is dynamically filtered as characters areentered. Only matching talkgroups or folders remain in the list.4. To cancel the filter operation select the Stop search option.Inserting a talkgroup into a folderIf a folder is editable you can use the Insert option to insert a talkgroup intoit.54 HTT-500-2 – 12/2016

Deleting a talkgroup from a folderIf a folder is editable you can use the Delete option to remove a talkgroupfrom it. The talkgroup can still be selected from the All folder if customised,or by entering the talkgroup number directly in the Talkgroup Selection box.Create a ‘favourite’ talkgroup folderTo quickly access frequently used talkgroups, you can add them to theFavourites folder.1. Select Menu > Groups > Folders > Favourites.2. Press Options, then select Open.3. Navigate to the New Group option then press Options.4. Press Insert.5. Select the talkgroup you want to add (from any folder).6. Press Select to insert the talkgroup into the Favourites folder.Tip: If the New Group option is not available, you do not have 'edit'permissions on the Favourites folder. The Favourites folder must be set to'Edit' at customisation.Quick GroupsYou can quickly change to a different talkgroup by pressing a customisedQuick Group soft key specified for that talkgroup.To select the Quick Group talkgroupPress the customised Quick Group soft key. Alternatively, view the QuickGroup using the menu then press Select.To view your Quick GroupsYou can view the talkgroups and folders associated with your assigned QuickGroups.1. Select Menu > Groups > Quick Groups.2. Use the Up and Down navigation keys to highlight a Quick Group thenpress Select.To change the talkgroup associated with a Quick GroupYour radio can be customised to allow you to change the talkgroup associatedwith a Quick Group.User Guide 55

Note: These changes may be overwritten when your radio isreprogrammed.Select and view a Quick Group (described in To view your Quick Groups on theprevious page) then:Select Options > Change > Current.Your current talkgroup is now associated with the selected Quick Group.User Defined Scan ListsA User Defined Scan List (UDSL) is a list of talkgroups which are either fixed,or user-definable. Any talkgroups in the UDSL that are invalid for the currentnetwork are disabled and are shown ‘greyed out’ in the talkgroup list.Until a UDSL is selected the talkgroups it contains are not scanned and yourradio cannot receive calls from them. Your radio can have a maximum of 20UDSLs, and up to 10 talkgroups can reside within each UDSL.If you select a UDSL (in the same way as you select a talkgroup, see Selecting aTalkgroup on page53):the talkgroups it contains are scanned, allowing your radio to receive callsfrom any of the talkgroups in the UDSLthe UDSL icon is displayed in the right hand corner of the radiodisplaycalls are made to the talkgroup designated as the 'selected talkgroup'. Ifthere is no selected talkgroup in the UDSL, calls are made to the talkgroupwith the highest priority.Each talkgroup in a UDSL can have up to three different levels of user-definable group scan priorities which are used by your radio when decidingwhich call to follow when a call on one talkgroup is active and a call onanother talkgroup is received. The scan priority of each talkgroup in a UDSLis shown at the right hand side of the screen as (High), (Normal) or(Low). You can designate a selected talkgroup in each UDSL. You can addand remove talkgroups from a UDSL.56 HTT-500-2 – 12/2016

View and edit scan list1. Select Menu >Groups > Scan Lists.2. Use the Up and Down navigation keys to select one of the UDSLs andpress Open.3. Press Edit.Change default (selected) talkgroup1. Use the Up and Down navigation keys to select one of the talkgroups inthe UDSL.2. Select Edit > Options > Select.3. Select Edit > Options > Save.Add a talkgroup1. Press Options > Add.2. The talkgroup selection box is activated. Select a talkgroup as described inSelecting a Talkgroup (described on page53) then press Select.3. Select Edit > Options > Save.Remove a talkgroupSelect the talkgroup you wish to remove then:1. Select Edit > Options > Delete.2. Select Edit > Options > Save.Changing group scanning priority1. Select Edit > Options > Change Priority.2. Select scan priority (High), (Normal) or (Low) then press Select.3. Select Edit > Options > Save.User Guide 57

Scanning ON/OFFScanning of talkgroups can be enabled and disabled. If scanning is disabled,the radio will ignore incoming calls on these talkgroups. Your currenttalkgroup is always scanned.Note: Background talkgroups are always scanned and will continue to bescanned when scanning is disabled.1. Select Menu >Groups > Scanning ON/OFF.2. Press Toggle (or the Select/Send key) to enable/disable scanning.Folder Selection ModeWhen the radio is customised for Folder Selection Mode, you need to select afolder, which is typically configured with zero or one selected TMOtalkgroup and/or one selected DMO talkgroup, which the radio users to makecalls. The selected talkgroup can be changed at any time.The current folder and talkgroup appear on the Home screen when a folder isselected, and a talkgroup within that folder is selected as the requestedtalkgroup. If a folder is not selected when the radio powers on, the message'No Folder' appears on the Home screen. When a folder is selected that doesnot have a selected talkgroup, the message 'No Selected Group' appears.All the TMO talkgroups within the selected folder that are scan-enabled1andvalid for the current network contribute to the scan list that the radio uses toprioritise calls. If a talkgroup is editable2you can change its scan state (toenable or disable scanning), change its scanning priority (see Scanningtalkgroups on page61) and select or deselect it.A talkgroup can be copied from a folder to another editable folder3, forexample you can copy talkgroups from Special folders such as the AlwaysAttached folder into a generic folder and copy frequently used talkgroups tothe Favourites folder, making it quicker and easier to change your talkgroup.1In Radio Manager folder properties, the talkgroup option In Scan List is selected.2In Radio Manager folder properties, the talkgroup option Editable is selected.3In Radio Manager folder properties, the Subject Content option is set to Edit.58 HTT-500-2 – 12/2016

Your radio may be customised for Quick Folders, which allow you to quicklychange to a frequently used folder using a soft key.Opening the current folderUse one of the following methods to open the current folder:From the Home screen, press Groups, then press Select.From the Menu navigate to the Groups menu, and then press Select thenselect Folders.Tip: To open another folder, press Back to navigate back 'up' the folderslist. Select the folder you want to open and press Open.Selecting a folderYou can select a folder from the folder list, where the current selected folderis identified by the icon. You cannot select the DGNA,Always Attached,Background or Smart Call folder as your selected folder.Additionally, you can select a folder by pressing a soft key to select a QuickFolder or select a folder by entering its Folder ID (see Selecting a folder usingthe folder ID below) if customised.Tip: A talkgroup within the folder must be selected before you can makecalls. See Selecting a talkgroup on the next page.To select a folder:1. From the Home screen, press Groups, then press Select to open thecurrent folder.2. Press Back to navigate back 'up' the folders list.3. Scroll to the folder (highlight it) and press Options, then scroll to theSelect option and press Select.Note: Only talkgroups which are valid for the current network are listedin the folder.Selecting a folder using the folder IDEvery folder has a unique identification number (ID) and you can use thisIDto quickly select the folder.User Guide 59

Press the assigned soft key to open the Folder ID box. Enter the number ofthe folder (the name of the folder appears) and press Select. The folder isnow your selected folder and the selected talkgroup within the folder is yourrequested talkgroup.Tip: If the folder name does not appear when you entered the folder ID,the folder ID is incorrect.Selecting a talkgroupThe selected talkgroup within each folder only becomes your requestedtalkgroup when the folder is selected. The selected talkgroup within thefolder is indicated by the icon.Tip: You can only select a talkgroup that is editable1.To select a talkgroup:1. From the Home screen, press Groups to list the talkgroups in the currentfolder.2. Scroll to the talkgroup you want as your requested talkgroup and pressSelect.1In Radio Manager folder properties, the talkgroup option Editable isselected.Copy a talkgroup to another folderSometimes you may want to copy a talkgroup to another folder, for exampleyou may want to copy your frequently used talkgroups into the Favouritesfolder. You can copy talkgroups from any folder but only place them into afolder that is editable.60 HTT-500-2 – 12/2016

You cannot copy a talkgroup from the Background or DGNA folder, orbackground/always scanned talkgroups within any folder. If all editablefolders contain the maximum number of talkgroups, the Copy option isdisabled because all of the destination folders are full. A talkgroup cannot becopied into a folder that already contains that talkgroup.When a talkgroup is copied, it does not retain its properties (scan state, scanpriority and selection). For example, if you copied a talkgroup that hasscanning enabled, a scanning priority of High and it is the selected talkgroup,when it is copied into the destination folder the scan state is disabled (notscanned), the scanning priority remains the same and it is not the selectedtalkgroup.Note: You can copy a talkgroup from the Always Attached folder for thepurpose of making it your selected talkgroup. Any changes to thetalkgroup's properties, such as the scanning priority and scan state, will beoverridden by the properties set in the Always Attached folder.To copy a talkgroup:1. From the Home screen, press Groups then press Select to open thecurrent folder. If you want to open another folder press Back to navigate'up' the folder list, select the folder and then press Open.2. Select (highlight) the talkgroup you want to copy.3. Press Options, scroll to the Copy option and press Select.4. A list of available folders appears. Scroll to the folder you want to insertthe talkgroup in to, and press Select. A green tick is displayed if thetalkgroup has successfully been copied to the folder.Delete a talkgroupYou can only delete a talkgroup from a folder if the folder is editable.1. Select the talkgroup (highlight it) and press Options.2. Scroll to the Delete option and press Select.3. Press OK to delete the talkgroup from the folder.Scanning talkgroupsThe talkgroups that are scanned and the priority scanning order within afolder are set during customisation. If the talkgroup is editable, you canchange the scan priority and the scan state (enable or disable scanning). .User Guide 61

There are three scan priorities which are used by the radio when decidingwhich call to follow when in a call and another call is received.Note: You cannot edit the properties (scan state and scan priority) of thetalkgroups in theAlways Attached,Background or Smart Call folders.The scan priority appears on the left of the talkgroup as a series of bars (morebars indicate higher priority). If the scan state is enabled the icon appearsin the right-hand corner of the scan priority icon.Symbol PriorityLow priority scannedLow priority not scannedMedium priority scannedMedium priority not scannedHigh priority scannedHigh Priority not scannedBackground talkgroup not scannedBackground talkgroup scannedTo scan a talkgroup:1. From the Home screen, press Groups then press Select to open thecurrent folder. If you want to open another folder, press Back to navigate'up' the folder list, select the folder and press Open.2. Select the talkgroup you want to scan and press Options, then select theScanned option and press Select. The scanning iconappears in theright-hand corner of the scan priority icon.Tip: To stop scanning a talkgroup, select the talkgroup and pressOptions, scroll to the Not Scanned option and press Select.To change the priority of a talkgroup:1. From the Home screen, press Groups then press Select to open thecurrent folder. If you want to open another folder, press Back to navigate'up' the folder list, select the folder and press Open.2. Select the talkgroup and press Options. Scroll to the Set Priority optionand press Select.62 HTT-500-2 – 12/2016

3. Scroll to the priority setting (High, Medium or low) and press Select. Thescan priority icon to the left of the talkgroup changes to the new priority.Restore foldersThe selected folder or all folders can be restored to their original settings.Only editable generic folders, the Favourites and DGNA folders can berestored.When you restore a folder or all the folders, the following occurs:any talkgroups added to a folder will be removed,any deleted talkgroups will be restored,talkgroup properties (scan state and scan priority) are restored, andthe selected talkgroup for each mode (TMO and DMO) is reset.Note: You cannot restore the Always Attached,Background or Smart Callfolders.To restore a folder:1. Select the folder and press Options.2. Scroll to the Restore Defaults option and press Select and then select theRestore Folder Defs. and press Select.To restore all folders:When all the folders are restored, the DGNA folder is emptied of talkgroups,and the radio will reboot on completion of restoring the folders.1. From the folder list press Options, then scroll to the Restore Defaultsoption and press Select.2. Scroll to the Restore All Defaults option and press Select. Press Select toconfirm the request to reset all folders.Viewing attached groupsYou can quickly view all the talkgroups that the radio is currently attached to(scanning). Only those talkgroups in the generic, Background,DGNA,AlwaysAttached and Smart Call folders are displayed.The scanning priority and scan state for the talkgroups is shown, and thecurrent selected talkgroup is indicated by the icon.User Guide 63

1. From the Home screen, press Groups to open the current folder. PressBack to navigate back 'up' the folder list.2. With the folder selected (highlighted) press Options, then select theAttached Groups option and press Select.Use the Up and Down navigation keys to scroll through the list of attachedtalkgroups.Quick FoldersYou can quickly change to a different folder by pressing a customised QuickFolder soft key. Your radio may be customised for up to 5 Quick Folders(Folders 1-5) for each operating mode (TMO and DMO). Each Quick Folder isassigned to a soft key on the keypad.You can choose which frequently used folders to assign to your QuickFolders (if customised). You can view the folders that are assigned as QuickFolders, however no talkgroup information is displayed (you will need toopen the folder to view the talkgroup information).To assign a folder as a Quick Folder:1. From the Home screen press Groups to open the current folder, thenpress Back to navigate back 'up' the folders list.2. Select the folder you want to assign to a Quick Folder. Press Options,scroll to the Set Quick Folder option and press Select.3. Scroll to the Quick Folder (Folders 1 to 5) you want to assign this folder toand press Select.To view your Quick Folders:1. Select Menu > Groups > Quick Folders. Select the Folder (1 to 5depending on customisation) and press Select to view the folder assignedas this Quick Folder.Scanning ON/OFFScanning of talkgroups (those that are always scanned or are backgroundtalkgroups) in the current selected folder and the Background folder can beenabled and disabled. If scanning is disabled, the radio will ignore incomingcalls on these talkgroups. Your current talkgroup is always scanned.1. Select Menu >Groups > Scanning ON/OFF.2. Press Toggle (or the Select/Send key) to enable/disable scanning.64 HTT-500-2 – 12/2016

ContactsDetails of regularly used contacts are stored in a phone book. The phone bookhas a series of folders labelled Menu,Search,All and Personal. Your radio mayhave additional folders containing contacts programmed into your radioduring customisation.The Personal folder contains contacts you create (personal contacts). Thisfolder only appears when you create your first personal contact. The Allfolder contains both personal contacts and contacts programmed into yourradio.Each contact can have up to six associated numbers. A maximum of 6000numbers can be held in the phone book. The icon next to each contactindicates the dial mode, a radio or to a telephone, of the firstnumber associated with it.Contacts are arranged in a series of up to 64 folders including the following:All — contains all contacts in the Phone bookMenu — contains options to create and delete contacts in your PersonalfolderSearch — allows you to search the entire Phone book for contacts andnumbers. Initially lists the names of all the folders in the phone book andthe number of contacts in each folder.Personal — contains contacts you create. This is the only folder you canedit.Note: The Personal folder is hidden until you create your first personalcontact.Tip: If customised you can also press the Shortcut context key in theHome screen to open the Shortcut Bar, then select the Phone book.To open the Phone book, from the Home screen, press the Menu context key,then select Phone > Contacts.User Guide 65

Searching and filtering contactsYou can search the entire phone book for contact names and numbers, orfilter the contacts within a folder by entering a search string into the SearchBar at the top of any folder (except Menu):When the search is complete:the Search folder lists folders containing at least one entry containing thesearch string, and the number of entries in those folders. You can openany of the listed folders.all other folders are filtered to show their matching entries above a dottedline. All non-matching entries are listed below the dotted line.Note: Spaces in a search string ‘split’ it into separate strings. Searchattempts to match each string in sequence.To search for contacts and numbers within the phone book:1. Select Menu > Phone > Contacts. Navigate to the Search folder.2. Press the Up navigation key to open the Search Bar.3. Enter a search string (see Text entry on page81) and press the Searchcontext key.4. When the search is complete, any folder containing a possible match toyour search (and the number of possible matches within that folder)appear in the Search folder. To open a folder, select it and then press theOpen context key.5. To clear the search string, press the Delete context key to delete eachcharacter in the search string, then press the Cancel context key, then theOK context key.To filter contacts within a folder:1. Open the folder.2. Press the Up navigation key to open the Search Bar.3. Enter a search string (see Text entry on page81), then press the Filtercontext key.4. Any contact in the folder that is a possible match to your search criteriaappears at the top of the contact list. To view the contact's details, selectthe contact and press the Open context key.66 HTT-500-2 – 12/2016

5. To clear the search string, press the Delete context key to delete eachcharacter in the search string, then press the Cancel context key, then theOK context key.View contact details1. Select Menu > Phone > Contacts.2. Navigate to the contact you want to view details of then press the Openkey.The contact numbers associated with the selected name are displayed. Theicon next to each number indicates its dial mode (for example, to a radioor to a telephone).To return to the original folder, press Cancel or the Cancel/Home key.Creating contactsContacts you create are added to your Personal folder.To create a contact:1. Select Menu > Phone > Contacts.2. Navigate to the Menu card and select Create Contact.3. Enter the contact name (see Text entry on page81) then press the Savecontext key.4. Select a dial mode for this contact, either TETRA Network (default) ortelephone/mobile network.To change the dial mode, press the Up navigation key to select the dialmode line then use the Left or Right navigation keys to switch dial modes.Press the Down navigation key to continue entering the number.Note: If the message Wrong number type appears, change the dial modeor check that the length of the number is between 5 and 8 numbers.5. Enter the number (see Text entry on page81) then press the Save contextkey.User Guide 67

6. To add more phone numbers for the contact select Add Next Number andrepeat the previous step.Tip: To add further contact numbers to a saved contact, open thecontact and select Add New Number at the end of its numbers list.7. To return to the Personal folder press the Cancel context key or press theCancel/Home key.Editing contactsYou can edit (and delete) contacts in the Personal folder of the Phone book.To edit personal contacts:1. Select Menu > Phone > Contacts and then select the Personal folder.2. Navigate to the contact you want to edit, then press Open.To edit the name:1. Select the name and then press Edit.2. Make changes as required, then press Save.To edit a number:1. Select the number and then press Options. Select Edit and press Select.2. Make changes: to add additional digits press the number keys; to deletedigits press the Left navigation key.3. After making changes press Save.To delete a contact:1. Select the contact and press Open.2. Press Options.3. Select Edit >Delete contact, then press Select.68 HTT-500-2 – 12/2016

Delete all contactsYou can delete all contacts in your Personal folder.Tip: You can also delete individual contacts or numbers associated withthem, see Editing contacts on the previous page.To delete all contacts1. Select Menu > Phone > Contacts.2. Navigate to the Menu card then select Delete User Contacts.User Guide 69

$CallsThe various types of voice and data calls that are supported by your radio,and the acoustic and visual alerts that accompany a call, depend on yourradio's customisation.Call typesNote: This section describes call types available in TETRA mode only. Fordetails of working in P25 Mutual Aid mode, see P25 Mutual Aid mode onpage105.PowerTrunk radios support the following voice- and data call types:Voice call typesVoice call type DescriptionGroupA call between you and a group of other radio users inyour attached talkgroup. A group call is always a half-duplex call. Users can join and leave the call at any time.Group calls are initiated by pressing the PTT button. SeeTalkgroups and folders on page49.IndividualA call to another user or dispatcher in the TETRAnetwork. Full-duplex and half-duplex calls aresupported.Individual calls to outside the TETRA network can bemade between a terminal or a dispatcher and a telephonesubscriber in a network to which the TETRA networkhas a gateway interface. These calls are always full-duplex. A full-duplex call is one in which both partiescan speak at the same time. The Select/Send andCancel\Home keys are used to initiate and end calls.In a half-duplex call only one person can speak at a timeand needs to press the PTT button.70 HTT-500-2 – 12/2016$