Thales e Transactions DATATAC002 Artema DataTAC POS Terminal User Manual covers
Thales e-Transactions, Inc. Artema DataTAC POS Terminal covers
ex9 manual
March 2002 APREL Project No.: THLB-Artema 4432-051-3857
Consulting
*
Research
*
Training
*
Certification
Testing Since 1981
FCC ID: PSMDATATAC002
Exhibit 9
User’s Manual
July 24, 2001
E-TRANSACTIONS, INC.
ARTEMA DataTAC
Installation Manual
Model P4432-054E - Credit & Debit
Model P4432-056E - Credit Only
Revision 1.0 ARTEMA DataTAC 1
Installation Manual
THIS INFORMATION IS PROPRIETARY INFORMATION OF THALES
e-TRANSACTIONS AND MAY NOT BE USED, COPIED, DISCLOSED
OR DIVULGED, IN WHOLE OR IN PART, FOR ANY PURPOSE BY
ANY PERSON WITHOUT THE WRITTEN APPROVAL OF THALES
e-TRANSACTIONS INC. E-TRANSACTIONS, INC.
Table of contents
1FCC STATEMENT.......................................................................................................................................................2
2SAFETY............................................................................................................................................................................3
2.1 LITHIUM BATTERIES....................................................................................................................................................3
2.2 SAFETY INFORMATION...............................................................................................................................................3
3ARTEMA OVERVIEW...............................................................................................................................................4
4INSTALLATION AND CONNECTIONS..............................................................................................................5
4.1 ENVIRONMENT ............................................................................................................................................................5
4.2 BATTERY PACK INSTALLATION .................................................................................................................................6
4.3 INSTALLING THE PAPER ROLL....................................................................................................................................6
4.4 CONNECTING TO THE POWER SUPPLY ......................................................................................................................8
4.5 CHARGING THE ARTEMA........................................................................................................................................8
5TROUBLE SHOOTING & SPARE SPARTS .......................................................................................................9
6TECHNICAL SPECIFICATIONS.........................................................................................................................10
6.1 HANDSET SPECIFICATIONS.......................................................................................................................................10
Revision 1.0 ARTEMA DataTAC 2
Installation Manual
THIS INFORMATION IS PROPRIETARY INFORMATION OF THALES
e-TRANSACTIONS AND MAY NOT BE USED, COPIED, DISCLOSED
OR DIVULGED, IN WHOLE OR IN PART, FOR ANY PURPOSE BY
ANY PERSON WITHOUT THE WRITTEN APPROVAL OF THALES
e-TRANSACTIONS INC. E-TRANSACTIONS, INC.
1 FCC STATEMENT
Warning: Changes or modifications to this unit not expressly approved by Thales e-
Transactions could void the user's authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Plug the equipment into an outlet on a circuit different from the one currently
being used.
- Consult the dealer or an experienced radio/TV technician for help.
Warning: To prevent fire or shock hazard, and damage to your unit, do not expose
this terminal to rain or moisture.
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE
COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE PERSONNEL.
For your permanent records, we urge you to record the serial number of your
terminal in the space provided below. The serial number is located on the label
which can be found on the bottom of the unit.
Terminal Serial Number:
Revision 1.0 ARTEMA DataTAC 3
Installation Manual
THIS INFORMATION IS PROPRIETARY INFORMATION OF THALES
e-TRANSACTIONS AND MAY NOT BE USED, COPIED, DISCLOSED
OR DIVULGED, IN WHOLE OR IN PART, FOR ANY PURPOSE BY
ANY PERSON WITHOUT THE WRITTEN APPROVAL OF THALES
e-TRANSACTIONS INC. E-TRANSACTIONS, INC.
2 SAFETY
2.1 Lithium batteries
In addition to the battery pack that powers the handset, Artema uses Lithium
batteries in order to backup internal data. The Lithium batteries in normal usage
conditions have a 6 year life expectancy. These batteries should only be replaced by
an approved service center.
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type
recommended by the manufacturer.
Dispose of used batteries according
to the manufacturer’s instructions.
2.2 Safety Information
All Terminals:
• Avoid immersing the device in water
RF and DataTAC Terminals:
• Turn off the terminal in any area where radio transmissions are prohibitted
(such as fuel storage areas)
• Not intended to be used in a moving vehicle (may interfere with electronic fuel
injection, electronic anti-skid brakes, and electronic cruise control systems)
• May interfere with the functionality of inadequately protected medical devices,
including pacemakers (consult with physician or device manufacturer if you
have any questions)
• Do not use with a broken antenna
Warning: To comply with the FCC RF exposure requirements, this unit must be
operated with a minimum separation distance of 1 inch (2.4 cm) between the
antenna and a person's body.
Artema is an electrical device. It must be used under normal
conditions as described in this manual.
DO NOT OPEN THIS DEVICE. This device contains no user
serviceable parts. Service by non-authorized personnel may void the
warranty and could damage the unit and/or create a hazard.
Revision 1.0 ARTEMA DataTAC 4
Installation Manual
THIS INFORMATION IS PROPRIETARY INFORMATION OF THALES
e-TRANSACTIONS AND MAY NOT BE USED, COPIED, DISCLOSED
OR DIVULGED, IN WHOLE OR IN PART, FOR ANY PURPOSE BY
ANY PERSON WITHOUT THE WRITTEN APPROVAL OF THALES
e-TRANSACTIONS INC. E-TRANSACTIONS, INC.
3 ARTEMA OVERVIEW
Revision 1.0 ARTEMA DataTAC 5
Installation Manual
THIS INFORMATION IS PROPRIETARY INFORMATION OF THALES
e-TRANSACTIONS AND MAY NOT BE USED, COPIED, DISCLOSED
OR DIVULGED, IN WHOLE OR IN PART, FOR ANY PURPOSE BY
ANY PERSON WITHOUT THE WRITTEN APPROVAL OF THALES
e-TRANSACTIONS INC. E-TRANSACTIONS, INC.
4 INSTALLATION AND CONNECTIONS
4.1 Environment
In order to use Artema in optimal conditions
- Place the base on a clear, flat, leveled surface, close to the electrical outlet.
- Place the terminal away from excessive heat sources, vibrations, dust, water and
strong radio sources.
Environmental conditions
Minimum Maximum
Operating temperature +41 °F (+5 °C) +104 °F (+40 °C)
Storage temperature -13 °F (-25 °C) +131 °F (+55 °C)
Relative humidity 50% 90%
Revision 1.0 ARTEMA DataTAC 6
Installation Manual
THIS INFORMATION IS PROPRIETARY INFORMATION OF THALES
e-TRANSACTIONS AND MAY NOT BE USED, COPIED, DISCLOSED
OR DIVULGED, IN WHOLE OR IN PART, FOR ANY PURPOSE BY
ANY PERSON WITHOUT THE WRITTEN APPROVAL OF THALES
e-TRANSACTIONS INC. E-TRANSACTIONS, INC.
4.2 Battery pack installation
- It is important to switch off the terminal before changing the battery pack.
- Position the battery pack in the back of the handset.
- Press on the upper part of the battery until a "click" noise is heard.
- The terminal is ready for the charging cycle (see installation and connection).
4.3 Installing the paper roll
To obtain the highest printing quality, and to ensure maximum printer life span, only
use recommended paper rolls. (2 ¼” x 7/8” x 80’)
- Open the printer casing by pressing simultaneously on both sides, and by pulling
upwards.
Revision 1.0 ARTEMA DataTAC 7
Installation Manual
THIS INFORMATION IS PROPRIETARY INFORMATION OF THALES
e-TRANSACTIONS AND MAY NOT BE USED, COPIED, DISCLOSED
OR DIVULGED, IN WHOLE OR IN PART, FOR ANY PURPOSE BY
ANY PERSON WITHOUT THE WRITTEN APPROVAL OF THALES
e-TRANSACTIONS INC. E-TRANSACTIONS, INC.
- Place the roll of paper in the casing, paper output towards the pin pad. Leave a
few inches of paper outside.
- Close the printer casing. You will hear a "click" sound to confirm the casing is
closed.
Revision 1.0 ARTEMA DataTAC 8
Installation Manual
THIS INFORMATION IS PROPRIETARY INFORMATION OF THALES
e-TRANSACTIONS AND MAY NOT BE USED, COPIED, DISCLOSED
OR DIVULGED, IN WHOLE OR IN PART, FOR ANY PURPOSE BY
ANY PERSON WITHOUT THE WRITTEN APPROVAL OF THALES
e-TRANSACTIONS INC. E-TRANSACTIONS, INC.
- The printer will work only if the casing is closed.
- Switch on the terminal, by pressing the "OK" key, and draw an inch of paper to
check that the roll is correctly placed in its casing.
- Tear off the excess paper by pulling the paper towards the front of the terminal.
4.4 Connecting to the power supply
- Plug the base power cord into a wall outlet (115V), and verify that the green
indicator light on the base is lit.
The outlet needs to be close to the terminal and within reach, in order to be
quickly disconnected, if necessary.
4.5 Charging The ARTEMA
Before using Artema for the first time, leave the handset on the base and let it
charge for 8 hours in order to fully charge the battery pack.
- After a charging cycle, an icon on the terminal indicates the battery charge level
- In order for you to run a large number of transactions without the base
- We recommend that you change battery packs every two years.
- Use only Thales certified battery packs.
Revision 1.0 ARTEMA DataTAC 9
Installation Manual
THIS INFORMATION IS PROPRIETARY INFORMATION OF THALES
e-TRANSACTIONS AND MAY NOT BE USED, COPIED, DISCLOSED
OR DIVULGED, IN WHOLE OR IN PART, FOR ANY PURPOSE BY
ANY PERSON WITHOUT THE WRITTEN APPROVAL OF THALES
e-TRANSACTIONS INC. E-TRANSACTIONS, INC.
5 TROUBLE SHOOTING & SPARE SPARTS
Technical maintenance operations should only be done by approved servicing
centers.
However some problems can easily be solved:
Artema stops during display or printing:
- Recharge the battery by placing the handset on the base for several hours.
- Check that the battery is correctly inserted into the handset.
- Check that the paper cover is completely closed.
The paper roll gets jammed:
- Check that the paper roll is positioned correctly.
- Check that the paper cover is completely closed.
Spare parts
To obtain extra batteries and paper rolls, contact Thales e-Transactions (toll free) at
(888) 710-0100.
Revision 1.0 ARTEMA DataTAC 10
Installation Manual
THIS INFORMATION IS PROPRIETARY INFORMATION OF THALES
e-TRANSACTIONS AND MAY NOT BE USED, COPIED, DISCLOSED
OR DIVULGED, IN WHOLE OR IN PART, FOR ANY PURPOSE BY
ANY PERSON WITHOUT THE WRITTEN APPROVAL OF THALES
e-TRANSACTIONS INC. E-TRANSACTIONS, INC.
6 TECHNICAL SPECIFICATIONS
6.1 Handset specifications
Weight
Size 23.9 oz (680 g)
8.57 x 3.2 x 2.3 in (243 x 90 x 65 mm)
Printer Thermal printer
Display Liquid Crystal Graphical, Back lit 40 x 132
Pin pad 11 alpha numeric keys, 3 navigation keys,
3 dedicated keys: CLR, CAN, ENT
Card readers Magnetic stripe card reader
ISO2 and ISO3 or ISO2 and ISO1
Optional smart card reader 8 or 16
contacts
ISO 7816 smart card readers : 2 or 4
optional SAM modules
Central Processing Unit 32 bits RISC processor, 256 KB RAM
1 MB Flash memory
Power supply Removable battery pack
Charging time:
2 hours for 60% of capacity
8 hours for a full charge
Autonomy Over 80 transactions
Revision 1.0 ARTEMA DataTAC 11
Installation Manual
THIS INFORMATION IS PROPRIETARY INFORMATION OF THALES
e-TRANSACTIONS AND MAY NOT BE USED, COPIED, DISCLOSED
OR DIVULGED, IN WHOLE OR IN PART, FOR ANY PURPOSE BY
ANY PERSON WITHOUT THE WRITTEN APPROVAL OF THALES
e-TRANSACTIONS INC. E-TRANSACTIONS, INC.
Notes