The CBORD Group VRC2100 VRC2100 User Manual Proprietary Confidential Information

The CBORD Group, Inc. VRC2100 Proprietary Confidential Information

User Manual

VRC2100 Vending Reader Installation Guide The CBORD Group, Inc. Ithaca, NY
VRC2100 Vending Reader Installation Guide Regulatory Compliance Statements Safety Compliance: The VRC2100 is a low voltage Class 2 device designed for indoor operation with MDB vending machines. There are no user serviceable parts or fuses inside. FCC Class-A Notice: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if it is not installed and used in accordance with the instruction manual, it may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at the user’s own expense. FCC 15.19(a)(3)Warning for Contactless versions: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) L'appareil ne doit pas produire de brouillage, et (2) L'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Any modifications made to this device that are not approved by The CBORD Group, Inc., may void the authority granted to the user by the FCC to operate this equipment. Version: 1.04.05 (Initial version) TP-830351-001A, APN #815-0135 June 2012 Changes are periodically made to the information contained in this document. Every effort is made to ensure that all information is correct. No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means—electronic, mechanical, photocopying, recording, or otherwise—without prior written permission from the copyright owner. The CBORD Group, Inc. 61 Brown Road Ithaca, NY 14850 T: 607.257.2410 F: 607.257.1902 www.cbord.com © 2012 The CBORD Group, Inc. All rights reserved. CBORD and CS Gold are registered trademarks of The CBORD Group, Inc. Odyssey HMS and Odyssey PCS are trademarks of The CBORD Group, Inc. All other brand and product names are believed to be trademarks, registered trademarks, or service marks of their respective owners.
VRC2100 Vending Reader i Installation Guide Table of Contents 1 Introduction ..................................................................................................... 1 1.1 Software Requirements .................................................................................... 1 1.2 Training ......................................................................................................... 1 1.3 Customer Support ........................................................................................... 1 2 Specifications ................................................................................................... 2 3 Installation ....................................................................................................... 3 3.1 Install the VRC2100 Vending Reader ................................................................. 3 3.2 Install the VRC2100 Surface Mount Vending Reader ............................................ 4 3.3 Network Configuration ..................................................................................... 6 3.4 Configure the XPORT for Odyssey...................................................................... 7 3.5 Configure the XPORT for CS Gold .................................................................... 10 3.6 Controller Configuration ................................................................................. 11 3.7 Menu Items .................................................................................................. 13 4 Network-Based Configuration and Firmware Update ...................................... 16 4.1 Remote Configuration .................................................................................... 16 4.2 Remotely Read and Change VRC2100 Configuration .......................................... 19 4.3 Slave Operation ............................................................................................ 20 4.4 Firmware Update .......................................................................................... 21 5 CS Gold Settings ............................................................................................. 23 6 Parts and Accessories ..................................................................................... 24
VRC2100 Vending Reader ii Installation Guide
VRC2100 Vending Reader 1 Installation Guide 1 Introduction 1.1 Software Requirements One of the following versions of CS Gold® software is required:  CS Gold version 5.0.33 or later  CS Gold version 6.0.6 or later 1.2 Training For information about training courses and prerequisites, go to www.cbord.com/support/training. 1.3 Customer Support CBORD® is committed to providing full support to both customers and suppliers through person-to-person as well as online support options. Phone number: 1-866-789-2977 Email address: CS_Support@CBORD.com
VRC2100 Vending Reader 2 Installation Guide 2 Specifications The following table lists the specifications for the VRC2100: Specification Description Operating Environment Indoors Operating Temperature 0° to 50° C Operating Humidity 0 to 90% RH, non-condensing Voltage Input 24V DC nom. (37.5V DC max.), supplied by MDB bus Mounting Dimensions, BV Mount Fits standard vending machine bill validator opening Mounting Footprint, Surface Mount, Contactless 4.9ʺ W × 5.25ʺ H Mounting Dimensions, Surface Mount, Mag. Swipe 4.4ʺ W × 5.25ʺ H
VRC2100 Vending Reader 3 Installation Guide 3 Installation WARNING: To avoid personal injury or death, disconnect all power from the vending machine before proceeding with this installation. Do not attempt to perform this procedure unless you are experienced in the repair and installation of complex electrical equipment. 3.1 Install the VRC2100 Vending Reader Use the following procedure to install the VRC2100 Vending Reader: 1. Remove power from the vending machine. Magnetic Stripe Insert Version Contactless Version 2. Install the VRC2100 into a spare bill acceptor or card reader opening in the vending machine. 3. Plug the MDB cable supplied with the VRC2100 into the MDB connector on the back of the reader. 4. Unplug the nearest MDB connector, such as the one going to the coin changer, and plug the VRC2100 MDB cable in-line between the coin changer and the cable that previously was going to the coin changer. Route the MDB cables to avoid pinching or pulling. 5. Plug one end of the network cable supplied with the VRC2100 into the network jack on the back of the reader. Route the cable safely out the back of the vending machine and plug it into a nearby 10/100 Base-T campus network jack.
VRC2100 Vending Reader 4 Installation Guide For CS Gold installations employing the VRC2100 multi-drop feature to conserve IP addresses, route and connect the RS422 multi-drop cables as described in section 3.6 (Controller Configuration). 6. Confirm that all cables are secure and safely routed and then apply power to the vending machine. 7. Configure the VRC2100 network port as described in section 3.3 (Network Configuration). 8. Configure the VRC2100 controller as described in section 3.6 (Controller Configuration). 9. Configure the Host as described in the CS Gold Server Guide. 10. Test for proper operation by swiping a valid card and selecting an item. 11. Close and lock the vending machine door. Alternatively, the VRC2100 can be configured with the reader outside of the vending machine using the External Power Supply (part number VND6740086). 3.2 Install the VRC2100 Surface Mount Vending Reader Use the following procedure to install the VRC2100 Surface Mount Vending Reader: 1. Remove power from the vending machine. 2. Select the reader mounting location on the front of the vending machine with clearance behind.
VRC2100 Vending Reader 5 Installation Guide 3. Drill five through holes with the dimensions shown in the following template (the template is not to scale). 4. Remove the four thread guards and loosely secure the mounting panel (VRC4410043) to the vending machine using the four KEPS nuts supplied. Hand-tighten them only. 5. Temporarily hang the VRC2100 by partially opening and looping a large paperclip through a hole in the mounting panel and a hole in the VRC2100 housing. 6. Plug the MDB cable supplied into the MDB connector on the bottom edge of the VRC2100 circuit board, with the other end of the cable routed into the vending machine through the hole made in step 3. 7. Unplug the nearest MDB connector (such as the connector going to the coin changer) and plug the VRC2100 MDB cable inline between the coin changer and the cable previously going to the coin changer. 8. Route the supplied network cable from the VRC2100 safely out the back of the vending machine, and plug the cable into a nearby 10/100 Base-T campus network jack. Plug the other end of the network cable into the network jack on the bottom edge of the VRC2100 circuit board. For CS Gold installations employing the VRC2100 multi-drop feature to conserve IP addresses, route and connect the RS422 multi-drop cables as described in section 3.6 (Controller Configuration).
VRC2100 Vending Reader 6 Installation Guide 9. Confirm that all cables are secure and safely routed. Apply power to the vending machine and configure the VRC2100 network port as described in section 3.3 (Network Configuration). 10. Configure the VRC2100 controller as described in section 3.6 (Controller Configuration). Remove power after this step is completed. 11. Attach the VRC2100 to the mounting panel with the four security screws supplied using a ⅛” Security Hex Driver (part number 3VNDGR5251261000 or 3VNDGR5251260000). This may require temporarily removing the VRC2100 mounting panel from the vending machine. Fully tighten the four KEPS nuts to secure the mounting panel to the vending machine. 12. Close and lock the vending machine door, and apply power to the vending machine. 13. Configure the Host as described in the CS Gold Server Guide. Alternatively, the configuration can be done in a more convenient location before installing the VRC2100 to the vending machine using the External Power Supply (part number VND6740086). 3.3 Network Configuration The XPORT is configured using the Device Installer program, available from Lantronix® at the following site: http://www.lantronix.com/support/downloads/?p=DEVICEINSTALLER After installing the software package, access the software and wait a few seconds for it to find all Lantronix hardware on the local net. There could be several XPORT-03 devices found, so to make sure you are selecting the proper one, compare the MAC address printed on a sticker on the VRC2100 with the MAC IDs found by the program. This will be a 12-digit number with dashes, such as 00-20-4A-80-66-59.
VRC2100 Vending Reader 7 Installation Guide 3.4 Configure the XPORT for Odyssey To configure the XPORT for Odyssey HMS™, perform the following procedure in the order presented to ensure proper operation: 1. After making sure that the MAC address on the VRC2100 sticker matches the Device Installer Hardware Address, double-click the XPORT-03 that you want to configure. 2. Access the Web Configuration tab and click Configurable Pins in the left pane. 3. CP0 is not used and can be left with a Function setting of General Purpose I/O. 4. For CP1, select Modem Control Out from the Function drop-down list. For CP2, select Modem Control In from the Function drop-down list. Note: The Direction options (Input and Output) will be disabled because the direction is inferred by the pin’s In or Out function. 5. Make sure that the Active Level option is set to Low for both the CP1 and CP2. 6. When you see Done! next to the OK button, click Apply Settings in the left pane. The XPORT will be rebooted.
VRC2100 Vending Reader 8 Installation Guide 7. Access the Telnet Configuration tab. After the XPORT connects to the Telnet session, a blank page will appear. Click Connect and then quickly press the [Enter] key when prompted with Press Enter for Setup Mode. For daisy-chain installations, only the Master needs these settings. The Slaves use an address in the communications packet. For Slave units, skip the Telnet settings. 8. Text will appear showing the current settings. A menu will appear at the bottom of the tab: Change Setup: 0 Server 1 Channel 1 3 E-mail 5 Expert 6 Security 7 Defaults 8 Exit without Save 9 Save and exit Your choice? 9. Select 0 Server to set the network settings for the VRC2100. The IP address is unique to each installation and requires your network administrator to assign an IP address to the VRC2100. The Gateway IP address and Netmask are also supplied by your network administrator.  IP Address: Enter the IP address.  Set Gateway IP Address: Enter the Gateway IP address.  Netmask: Number of Bits for Host Part (0=default) (10) The network administrator will supply this number.  Set DNS Server IP addr (N)?  Change Telnet/Web Manager password (N)? 10. Select 1 (Channel 1) and enter the following settings:  Baudrate (9600) ?  I/FMode(4C)?  Flow(00)?  Port No (3700) ? This setting must match the Odyssey Port number in Port Setup.  ConnectMode (C2) ?  Send ’+++’ In Modem Mode (N) ?
VRC2100 Vending Reader 9 Installation Guide  Show IP addr after ’RING’ (N) ?  Auto increment source port (N) ?  Remote IP Address: (010) .(160) .(013) .(080) This setting must match the Odyssey IP address.  Remote Port (3770) ? This setting must match the Odyssey Port number in Port Setup.  DisConnMode (80) ?  FlushMode (80) ?  Pack Cntrl (00) ?  DisConnTime (00:00) ?  SendChar 1 (00) ?  SendChar 2 (00) ? 11. Select 5 Expert to set the TCP Keepalive settings:  TCP Keepalive time in s (1s - 65s; 0s=disable): (65) ? This results in 60 seconds.  ARP Cache timeout in s (1s - 600s): (600) ?  CPU performance (0=Regular, 1=Low, 2=High): (0) ?  Disable Monitor Mode @ bootup (Y) ?  RS485 tx enable active level (0=low; 1=high): (0) ?  HTTP Port Number: (80) ?  SMTP Port Number: (25) ?  MTU Size (512 - 1400): (1400) ?  Enable alternate MAC (N) ?  Ethernet connection type: (0) ? 12. Select 6 Security to disable some ports for security reasons:  Disable SNMP (Y) ?  Disable Telnet Setup (N) ?  Disable TFTP Firmware Update (N) ?  Disable Port 77FEh (N) ?  Disable Web Server (N) ?  Disable Web Setup (N) ?  Disable ECHO ports (N) ?  Enable Enhanced Password (N) ?  Disable Port 77F0h (N) ? 13. Enter 9 to save your settings and exit. The XPORT will be rebooted and will start operating.
VRC2100 Vending Reader 10 Installation Guide 3.5 Configure the XPORT for CS Gold Use the following procedure to configure the XPORT for CS Gold. Only Telnet Configuration settings are required: 1. In the Lantronix Device Installer program, access the Telnet Configuration tab. Once the XPORT connects to the Telnet session, a blank page will appear. Click Connect and then quickly press the [Enter] key when prompted with Press Enter for Setup Mode. 2. Select 0 Server and enter the following settings for CS Gold. The IP address, Gateway IP address, and Netmask must be assigned by your network administrator:  IP Address: Enter the IP address.  Set Gateway IP Address: Enter the Gateway IP address.  Netmask: Number of Bits for Host Part (0=default) (10)  Set DNS Server IP addr (N) ?  Change Telnet/Web Manager password (N) ? 3. Select 1 (Channel 1) and enter the following settings for CS Gold:  Baudrate (9600) ?  I/FMode(4C)?  Flow(00)?  Port No (901) ?  ConnectMode (C0) ?  Send ’+++’ In Modem Mode (N) ?  Show IP addr after ’RING’ (N) ?  Auto increment source port (Disabled) ?  Remote IP Address: Set to zero for CS Gold.  Remote Port (901) ? Set to zero for CS Gold.  DisConnMode (00) ?  FlushMode (77) ?  Pack Cntrl (00) ?  DisConnTime (00:00) ?  SendChar 1 (00) ?  SendChar 2 (00) ? 4. Enter 9 to save your settings and exit. The XPORT will be rebooted and will start operating.
VRC2100 Vending Reader 11 Installation Guide 3.6 Controller Configuration The VRC2100 vending reader controller is configured using two buttons located on the side of the reader. Alternatively, the configuration settings can be changed over the network using vrc2100Flasher.exe as described in section 4 (Network-Based Configuration and Firmware Update). IMPORTANT: It will be necessary to use the two buttons located on the side of the reader to initially set up the controller. After initial setup, the controller can be configured or updated using the VRC2100Flasher Utility. VRC2100 Vending Reader – Configuration Buttons
VRC2100 Vending Reader 12 Installation Guide VRC2100 Surface Mount Vending Reader – Configuration Buttons Press and hold SEL for 3 seconds to start the configuration session. The display will show Configuring... for 2 seconds and will then display the first menu item. If, at any point, you want to stop the configuration process, stop pushing the buttons. The configuration will time out automatically saving any changed settings and leaving any unchanged settings intact. For example, if you only want to change the Master/Slave setting, change that setting and then stop pushing the buttons for 60 seconds. The display will show Exiting... and return to normal operation, saving the Master/Slave setting. Alternatively, just hold down SEL as it scrolls through the rest of the settings until it reaches the display Saving and Exiting and then let go of all buttons. SEL scrolls through the menu items. CHG changes the setting for that menu item. When you reach the menu item that you want to change, press CHG to advance the menu item through all possible settings. When you reach the setting you want, let go of CHG. Push SEL to go to the next menu item. Settings are stored in flash memory. Functional changes are saved immediately upon changing a setting.
VRC2100 Vending Reader 13 Installation Guide 3.7 Menu Items Configure the following items as required for your installation:  Master/Slave: Specify the following settings: - For Odyssey, select Master for all VRC2100s. - For CS Gold, select Master for a single VRC2100 not in a chain. - For CS Gold, select Master for the first VRC2100 in a chain. - For CS Gold, select Slave for the subsequent VRC2100s in a chain. When used with CS Gold, the VRC2100 can use one IP address for up to 10 VRC2100s in a daisy-chain configuration. The first VRC2100 in the chain, or a single VRC2100 without a daisy-chain, is the Master. It will be connected to an Ethernet port using a Cat-5 cable plugged into the Network port on the back of the VRC2100. All other VRC2100s in the chain will be set to Slave. These VRC2100s will not use a network connection. Instead, they will use Cat-5 cables to connect the RS-422 multi-drop ports as shown below: Note: Odyssey does not currently support device addressing; a unique IP address is required for each reader.  Address: Specify the following settings: - For Odyssey, set to 10. - For CS Gold, set to 10 for a single VRC2100 not in a chain. - For CS Gold, set to 10 for the first VRC2100 in a chain.
VRC2100 Vending Reader 14 Installation Guide - For CS Gold, set to 11 for the second VRC2100 in a chain, 12 for the next, and so on. This is the multi-drop device address of the VRC2100 on CS Gold. This number must match the setting in the Physical Address field of CS Gold TPS Configuration for the node. Its range is 10 to 19 and will roll over to 10 when CHG is pressed after address 19 is reached. This setting has no impact on Odyssey.  Server: Specify the following settings: - For Odyssey, set to Odyssey. - For CS Gold, set to CS Gold.  Encryption: Specify the following settings: - For Odyssey, set to On or Off, as needed, to match the Odyssey server setting. - For CS Gold, this setting does not appear. Encryption is determined by the Location Configuration setting in the server.  Termination: Specify the following settings: - For Odyssey, this setting is irrelevant. - For CS Gold, for a single VRC2100 not in a chain, this setting is irrelevant. - For CS Gold, for the first VRC2100 in a chain, select On. - For CS Gold, for the subsequent VRC2100s in a chain other than the last, select Off. - For CS Gold, for the last VRC2100 in a chain, select On. In a daisy-chain configuration (CS Gold only), termination must be set to ON only for the Master and for the last Slave in the chain. Any VRC2100s in the middle of a chain must have termination set to OFF. Note: For a single VRC2100 or for Odyssey platforms, this setting is irrelevant.  PROX Sent as: Specify the following settings: When a VRC2100 is equipped with a contactless reader, the data can be sent to the host in various ways. The simplest method is to send the data from the contactless reader in "Raw Hexadecimal" form; for example, FA5923C1. A CS Gold or Odyssey media rule would need to be set up to map this hexadecimal number to the matching user account. - To send contactless card data in raw hexadecimal format, select HEX. - To send contactless card data in formatted ASCII format, select ASC.
VRC2100 Vending Reader 15 Installation Guide The following settings will appear only if the PROX Sent as setting is set to ASC (ASCII). Note: Contactless support on the VRC2100 was extended in version 1.04.05 to support 128-bit cards.  DCD Start Pos: Set to match the number of leading parity bits and “custom” bits, if any, transmitted by the cards being used with this reader. This selects the number of bits (0 – 32) to eliminate to the left of the card data. For example, 26-bit Wiegand cards would set this to 1 for one leading parity bit.  Acct # Bits: Set to match the number of bits transmitted by the contactless card as the ID field. This selects the number of bits (0 – 64) after the parity bit(s) of the contactless card data to be used as the ID portion.  FC # Bits Setting: Set to match the number of bits transmitted by the contactless card as the Facility Code field. This selects the number of bits (0 – 32) to be used as the facility code.  Acct # Digits Setting: Set to the number of characters to be sent to the host as the account number portion of the contactless card. This selects how many digits (0 – 20) will be sent to the host for the account number. Leading zeros will be added if necessary.  FC # Digits Setting: This setting indicates how many digits will be sent to the host for the facility code (0 –10). Additional zeros will be padded at the beginning, if necessary.  Free Vend: When you arrive at this option, press CHG to send a $10.00 credit to the VMC for the purpose of testing MDB compatibility. Select an item to complete the test. After the item is dispensed, or after a 60-second timeout, the VRC2100 will complete the transaction and leave the Free Vend mode. No accounts are involved and no card data is sent. This is strictly a local function for testing compatibility with the MDB bus.  MDB BUS Address: This option sets the Multi-drop Bus Address, either 0x10 or 0x60.The default setting is 0x10.
VRC2100 Vending Reader 16 Installation Guide 4 Network-Based Configuration and Firmware Update This section provides information about network-based configuration and firmware update. 4.1 Remote Configuration After a VRC2100 has been configured locally as described in section 3.6 (Controller Configuration), the configuration can be changed remotely using the VRC2100 Configuration and Firmware Update utility, vrc2100Flasher.exe. This utility can also be used to remotely load firmware updates to the VRC2100 as described in section 4.4 (Firmware Update). The vrc2100Flasher software is designed to work under Microsoft® Windows® XP, or in a Windows XP Virtual PC running on Windows 7. When the program is launched, the following caution is displayed: If the VRC2100 is communicating to a host (CS Gold or Odyssey), the program will not be able to connect because the VRC2100 supports only one network connection at a time. The recommended way to remotely disconnect the VRC2100 from the host is to set it to inactive. For CS Gold, refer to the CS Gold® Administration Guide Book 3 – Location Administration (TP-830238-001) for the steps to inactivate a specific port using the TPS Configuration option. For Odyssey, refer to the Odyssey PCS™ User Guide for instructions to set a socket to inactive. Note that these host operations require the terminal communications service to be stopped/started (bounced), which will cause many or all terminals to go offline for up to 30 seconds. Consider this disruption of service when choosing a time to upgrade or configure your VRC2100 readers.
VRC2100 Vending Reader 17 Installation Guide Click OK. The VRC2100 Flash Updater tab will be displayed on the VRC2100 Flash Updater and Configurator screen.
VRC2100 Vending Reader 18 Installation Guide The VRC2100 Configuration tab can be used to review and set the various VRC2100 configuration options.
VRC2100 Vending Reader 19 Installation Guide 4.2 Remotely Read and Change VRC2100 Configuration The VRC2100 must first be powered up and the network port configured as described in sections 3.1 through 3.5 of this guide, as appropriate, before proceeding with the following instructions. Also, the VRC2100 must be configured using the switches before the VRC2100 Flash Updater and Configurator utility can be used correctly. 1. On the VRC2100 Configuration tab of the VRC2100 Flash Updater and Configurator screen, enter the IP address of the individual reader to be configured in the Enter the I.P. Address of the VRC field. The IP address can usually be found on the bottom of the nameplate on the back panel of the reader. In a daisy-chain group, use the IP address of the Master. 2. Enter the terminal server port number of the individual reader in the Enter the Port number of the VRC field. In a daisy-chain group, use the port number of the Master. 3. Enter the polling address number for the specific reader to be configured in the Enter the Target’s Gold Address (ex. 10-19) field (this is usually a number from 10 to 19). This entry is currently ignored for Odyssey. 4. Click CONNECT. The program will send a configuration request to the reader which will respond, filling in the form with its current configuration. If the reader does not respond, check the setup and try again. Note: To restore the original settings before clicking SUBMIT CHANGES, click the Refresh Values from VRC button to refresh the screen with the current values from the reader.
VRC2100 Vending Reader 20 Installation Guide 5. Enter configuration changes and then click SUBMIT CHANGES to send the new values to the reader. The reader will save the changes in flash memory and will reset itself to start using the new configuration. 6. To review the current settings after the reader has completed a reboot, click CONNECT again to start the process over. 4.3 Slave Operation For Slave operation, CBORD recommends that the configuration initially be set using the buttons described in section 3.6 (Controller Configuration). Once connected and operating in a daisy-chain, the Slave reader configuration can be updated using the Flash Updater and Configurator program described in section 4.2 (Remotely Read and Change VRC2100 Configuration). Note that if you select the Slave check box in the Master/Slave area on the VRC2100 Configuration tab to change a reader from Master mode to Slave mode, the reader will no longer be responsive after the configuration changes have been sent. The reader will need to be wired to a Master as illustrated below in order to be accessible by the Flash Updater and Configurator program. The same applies if you change a reader from Slave mode to Master mode.
VRC2100 Vending Reader 21 Installation Guide 4.4 Firmware Update The VRC2100 must first be powered up and the network port configured as described in sections 3.1 through 3.5 of this guide, as appropriate, before proceeding with the following instructions. In a functioning daisy-chain, each reader must be updated individually. There are two processors on the VRC2100, each requiring different firmware. If you load the wrong firmware on one of the processors, the reader will become unresponsive and will need to be returned to the factory for repair. This issue can be somewhat prevented by looking at the name of the firmware hex file. If updating P1, the file name must contain P1 (the same applies to P2). Use the following procedure to upgrade the firmware: 1. On the VRC2100 Flash Updater tab of the VRC2100 Flash Updater and Configurator screen, enter the IP address of the individual reader to be updated in the I.P. Address field. The IP address can usually be found on the bottom of the nameplate on the back panel of the reader. In a daisy-chain group, use the IP address of the Master. 2. Enter the terminal server port number of the individual reader in the Port # field. In a daisy-chain group, this is the port number of the Master.
VRC2100 Vending Reader 22 Installation Guide 3. Enter the polling address number for the specific reader to be configured in the Enter the Target’s Gold Address (ex. 10-19) field (this is usually a number from 10 to 19). This entry is currently ignored for Odyssey. 4. In the Select Processor to Upgrade area, select the P1 or P2 check box, depending on which processor you want to update. If the upgrade package includes files for both processors, it is usually best to upgrade P1 first. 5. Click the Click here to open File Selection Box button and locate the new firmware file, which must be a file name in the general form P2V10400 hex. Make sure you select the correct file for the processor. If either processor is upgraded with the wrong file, the reader will become unresponsive, and the reader will need to be returned to the factory for repair. This issue is usually avoided by the program looking for a “P1” in the filename for a P1 upgrade, and a “P2” in the filename for a P2 upgrade. 6. Click the Start button. The status window will show the progress of the operation. An upgrade should take less than 5 minutes for each processor. 7. After the status window shows that the upgrade is complete for P1, wait 30 seconds for the reader to reboot before beginning an upgrade for P2. After the firmware upgrade is completed, the reader will reboot automatically and should resume normal operation within 30 seconds.
VRC2100 Vending Reader 23 Installation Guide 5 CS Gold Settings The option to escrow the amount available from the server even if it is below the maximum price is provided in the CS Gold Location Configuration GUI. If the balance in a patron account is less than the maximum price being requested by the reader, the reader will automatically take whatever amount is available below the maximum price so that lower cost items may be purchased. To enable the option: 1. From the CS Gold Menu, click System Configuration and then click Location Configuration. The Location Configuration screen is displayed. 2. Select the appropriate VRC2100 location from the Locations drop-down list. The parameter information for the VRC2100 is displayed. 3. To allow CS Gold to encumber less than the maximum price, the following two parameters must be set to 1:  AllowPartialEquivTrans: Should Partially Successful Equiv Transactions be approved. Set to 1 for Yes.  AllowPartialTrans: Should Partially Successful Transactions be approved. Set to 1 for Yes.
VRC2100 Vending Reader 24 Installation Guide 6 Parts and Accessories The following table provides the part numbers for the VRC2100: Part Number Description 3ACSGR4701005000 Security Screw, 6-32 × ⅜, Button Head, Black Oxide, ⅛” Hex Pin 3COMGR6741567000 Splitter, Rj45 Straight Thru 3CPRGR6741597000 CAT-5 Patch Cable, 14’ 3VNDGR5251260000 Tamper Proof Screw Tool – Allen Style, ⅛” Hex Pin 3VNDGR5251261000 Tamper Proof Screw Tool – Nut-Driver Style, ⅛” Hex Pin CMN6740084 Cross Data Adapter DOC8020019 VRC2100 Insert B/A Mount Quick Start Guide VND6740086 External Power Supply VND6741597 CAT-5 Patch Cable, 14’ VRC4410043 Back Panel for Surface Mount Contactless Reader VRC6730124 VRC2100 Reader, MDB, IP, Insert, B/A Mount VRC6730136 VRC2100 Reader, MDB, IP, Prox, Surface Mount VRC6730137 VRC2100 Reader, MDB, IP, iClass, Surface Mount VRC6730138 VRC2100 Reader, MDB, IP, MIFARE, Surface Mount VRC6730152 VRC2100 Reader, MDB, IP, aptiQ, B/A Mount VRC6740078 Cable Assembly, MDB, VRC2100, 24” Long VRC6760052 VRC2100 Insert B/A Mount Accessory Kit VRC6760053 VRC2100 Surface Mount Contactless Reader Accessory Kit VRC6760066 VRC2100 aptiQ B/A Mount Accessory Kit VRC6780006 VRC2100 Surface Mount Contactless aptiQ VRC6790098 VRC2100 Complete Kit, BV Mount, Magnetic Stripe Insert VRC6790100 VRC6780006: VRC2100 Surface Mount Contactless aptiQ VRC6790110 VRC2100 Kit, MDB, IP, aptiQ, Bill Acceptor Mount VRC6791180 VRC2100 Kit: Surface Mount Contactless Reader, iClass + Accessories VRC6791181 VRC2100 Kit: Surface Mount Contactless Reader, MIFARE + Accessories VRC7101105 VRC2100 B/A Mount Shipping Box VRC7101106 VRC2100 Surface Mount Shipping Box VRC8020025 VRC2100 Surface Mount Contactless Reader Quick Start Guide VRC8020026 VRC2100 Contactless B/A Mount Quick Start Guide

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