The Detection Group DT-501 Wireless Communication Hub User Manual TDG Trident v2

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Document ID	3578963
Application ID	ZMuoG9YmXPtKS3XVN/kzHA==
Document Description	Users Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	51.29kB (641104 bits)
Date Submitted	2017-09-25 00:00:00
Date Available	2017-11-09 00:00:00
Creation Date	2017-07-25 20:35:38
Producing Software	Microsoft: Print To PDF
Document Lastmod	2017-09-25 13:28:26
Document Title	Microsoft Word - TDG Trident User Manual v2
Document Author:	jp

User Manual – Trident™ Wireless Leak Detection System
The Detection Group system has been protecting Class A commercial and multi-family
buildings for over 10 years and is installed in hundreds of properties. The system
wirelessly monitors leak-prone areas 24x7 and immediately notifies you by phone,
text or email of the precise location of a leak.
Patent-pending Trident is the newest sensor system from The Detection Group.
Trident detects and reports water leaks and can shut water off when required. With
an extended communications range based on an RF frequency, Trident can protect
virtually any type or size of building. As a fully wireless system, it can be deployed
anywhere inside a building and is easily installed in existing buildings and in new
construction.
The Trident system is comprised of sensors, hubs and a Smart Base Station (SBS). A
sensor is the end-device that detects water. Sensors communicate information to
hubs, and those in turn communicate with the Smart Base Station. The Smart Base
Station connects to the cloud over a dedicated ISP Ethernet line, and uses an analog
voice line or cell modem for redundant back-up communications.
Hub(s)
Hubs are installed strategically to connect a group of sensors to other Hubs and the Smart
Base Station. This must be installed before the sensors.
Device States:
Status
Boot
Connecting
Good Setup
Failed Setup
Active
External DC Alarm
Battery Alarm
Not Communicating
Lights
Blue Yellow Red
1x Yellow every 3s
3x Blue
3x Red
1x Blue every 15s
1x Yellow every 15s
1x Red every 15s
1x Red every 15s
Sound
1 beep
None
1 beep
3 beeps
None
None
None
None
Device Operation:




Installation:
o Determine the location where the Hub will be placed to serve the desired group of
sensors
o Register the Hub to the Smart Base Station
 Hold S2 for 10 seconds.
 The Hub will blink yellow every 3 seconds while connecting
 Three blue blinks and one beep confirms that setup was successful
 Three red blinks and three beeps indicates and network issue.
 The device is now ready for sensors to be registered
Reboot Device:
o Press S1 on bottom of device. All lights will flash (Blue, Yellow, Red) and buzzer will
beep one time.
Test Mode:
o Hold S2 on bottom of device for 20 seconds
 The Hub will blink yellow every 15 seconds for 120 seconds
 Any messages sent during this time will be recorded as “Test” messages
Troubleshooting
o Failed Setup
 Reboot Hub
 Check that nearby Hubs and Smart Base Station are properly configured
 Adjust the location of the Hub
o External DC Alarm
 Check power connections at the device and at the wall
 Check the wall outlet to ensure it is active
o Battery Alarm
 Check power connections at the device and at the wall
 Check the wall outlet to ensure it is active
 Check the User Interface online to ensure device battery level is increasing
 Open device to ensure battery is connected
o Not Communicating
 Reboot Hub
 Check that nearby Hubs and Smart Base Station are properly configured
 Adjust the location of the Hub
Sensor(s)
Sensors are installed strategically near points where monitoring is necessary from the connected
sensing device(s).
Device States:
Status
Connecting
Good Setup
Failed Setup
Active
Alarm
Silence
Reset
1x
3x
3x
1x
1x
1x
3x
Lights
Yellow every 3s
Blue
Red
Blue every 15s
Red every 3s
Yellow every 15s
Blue
Sound
1 beep
3 beeps
1x short every 3s
1 beep
Battery Warning
Battery Alarm
Not Communicating
Test Mode
1x
1x
1x
1x
Yellow every 15s
Red every 15s
Red every 15s
Yellow every 15s
1 beep
Device Operation:








Installation:
o Determine the location where the Sensor will be placed to serve the desired purpose
o Register the Sensor to the Hub and Smart Base Station
 Hold S1 for 10 seconds.
 The Sensor will blink yellow every 3 seconds while connecting
 Three blue blinks and one beep confirms that setup was successful
 Three red blinks and three beeps indicates and network issue.
 The device is now registered
Boot/Reboot Device/Register:
o Depress Center Button for 10 seconds. All lights will flash (Blue, Yellow, Red) and
buzzer will beep one time.
o Cycle the power by removing and reinserting the batteries
Active Mode:
o Device checks for water every 15 seconds at the same time as the LED blink
Alarm Mode:
o Device blinks red and beeps once every 3 seconds
 Cycle will continue until S1 is pressed
o Details of the alarm are displayed, emailed, texted and phone calls are placed to
appropriate personnel.
Silence:
o Press S1 to silence the alarm
o Details of the silence are displayed, emailed, and texted to appropriate personnel.
Reset:
o For the lockout time that is designated in the User Interface, the sensor will be in a
reset mode where it will not detect water.
o Press and hold S1 for 10 seconds to exit reset mode, or wait for the lockout time to
expire
Test Mode:
o Press and Hold Center button for 20 seconds
o All messages during this time will be recorded as “Test” messages
o Test mode will automatically end after 120 seconds
Troubleshooting
o Failed Setup
 Retry registration
 Check that nearby Hubs and Smart Base Station are properly configured
 Adjust the location of the Sensor
o Battery Warning/Alarm
 Replace the batteries in the Sensor
o Not Communicating
 Retry registration
 Check that nearby Hubs and Smart Base Station are properly configured

Adjust the location of the Sensor
Valve Controller(s)
Valve Controllers are installed strategically near points where valves need to be controlled and/or
monitoring is necessary from the connected sensing device(s).
Device States:
Status
Boot
Connecting
Good Setup
Failed Setup
Active
Alarm
Not Communicating
Silence
Reset
Test
Battery Warning
Battery Alarm
External DC Alarm
Valve(s) Failed
Valve 1 Closed
Valve 2 Closed
Valve 1 open
Valve 2 Open
Lights
Blue Yellow Red
1x Yellow every 15s
3x Blue
3x Red
1x Blue every 15s
1x Red every 3s
1x Red every 15s
1x Yellow every 15s
3x Blue
1x Yellow every 15s
1x Yellow every 15s
1x Red every 15s
1x Red every 15s
Rapid Red
2nd LED Red
3rd LED Red
2nd LED Blue
3rd LED Blue
Sound
1 beep
1 beep
3 beeps
1x short every 3s
1 beep
1 beep
Device Operation:


Installation:
o Determine the location where the Valve Controller will be placed to serve the desired
purpose
o Register the Valve Controller to the Hub and Smart Base Station
 Hold S1 for 10 seconds.
 The Valve Controller will blink yellow every 3 seconds while connecting
 Three blue blinks and one beep confirms that setup was successful
 Three red blinks and three beeps indicates and network issue.
 Connect the desired valve(s) to the Valve Controller
 The device is now registered
 Configure the valves via the User Interface
Boot/Reboot Device/Register:
o Depress Center Button for 10 seconds. All lights will flash (Blue, Yellow, Red) and
buzzer will beep one time.






o Cycle the power by simultaneously holding the open and close buttons for 10 seconds.
Active Mode:
o Device checks for water every 15 seconds at the same time as the LED blink
o Any connected valves will blink their status every 15 seconds
Alarm Mode:
o Device blinks red and beeps once every 3 seconds
 Cycle will continue until S1 is pressed
o Details of the alarm are displayed, emailed, texted and phone calls are placed to
appropriate personnel.
Silence:
o Press S1 to silence the alarm
o Details of the silence are displayed, emailed, and texted to appropriate personnel.
Reset:
o For the lockout time that is designated in the User Interface, the sensor will be in a
reset mode where it will not detect water.
o Press and hold S1 for 10 seconds to exit reset mode, or wait for the lockout time to
expire
Test Mode:
o Press and Hold Center button for 20 seconds
o All messages during this time will be recorded as “Test” messages
o Test mode will automatically end after 120 seconds
Controlling Valves

Open All Connected Valves: Press Left Button
 In Process: LED Solid Yellow
 On Success: LED Blue
 Failure: Rapid RED LED
Close All Connected Valves: Press Right Button
 In Process: LED Solid Yellow
 On Success: LED Blue
 Failure: Rapid RED LED
o Control via the User Interface
Troubleshooting
o Failed Setup
 Retry registration
 Check that nearby Hubs and Smart Base Station are properly configured
 Adjust the location of the Sensor
o Battery Warning/Alarm
 Replace the batteries in the Sensor
o External DC Alarm
 Check power connections at the device and at the wall
 Check the wall outlet to ensure it is active
o Not Communicating
 Retry registration
 Check that nearby Hubs and Smart Base Station are properly configured
 Adjust the location of the Sensor
o Valve(s) Failed
 Check all the wired connections
 Reboot the device by simultaneously holding the open and close buttons
Smart Base Station
The Smart Base Station connects to the internet and receives all messages from Sensors,
Valve Controllers and Hubs and translates that information into a user interface.
Device States:
Status
Boot
Active
External DC Alarm
Battery Alarm/Disconnected
Not Communicating
On Communication Failover
Failed Message
Lights
Blue Yellow Red
1x Blue every 15s
1x Yellow every 15s
1x Red every 15s
1x Red every 15s
1x Yellow every 15s
1x Red Blink
Beeper
1 beep
Device Operation:




Installation:
o Connect power and Ethernet to the Smart Base Station
o Refer to login information to access the user interface to complete
configuration
Boot:
o Connect external power, press s1 or hold s3 for 5 seconds
Active Mode:
o Led blink to show status
Troubleshooting:
o External DC Alarm:


Check power connections at the device and at the wall
Check the wall outlet to ensure it is active
Battery Alarm/Disconnected
 Check that S4 is activated
 Check power connections at the device and at the wall
 Check the wall outlet to ensure it is active
Not Communicating/Communication Failover
 Check physical connections
 Refer to user interface for further instruction
Failed Message
 Okay if sporadic
 Check nearby Hubs if problem persists
FCC COMPLIANCE
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. End users must follow the specific operating instructions for satisfying RF
exposure compliance. This transmitter must be at least 20 cm from the user and must not be
co-located or operating in conjunction with any other antenna or transmitter.
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
—Consult the dealer or an experienced radio/TV technician for help.
ISEDC RSS COMPLIANCE
This device complies with Industry Canada license-exempt RSS standard(s) Part 15 of the FCC
Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference;
2. This device must accept any interference received, including interference that may
cause undesired operation of the device.
Cet appareil est conforme à Industrie Canada une licence standard RSS exonérés (s). Son
fonctionnement est soumis aux deux conditions suivantes:
1. Cet appareil ne doit pas provoquer d'interférence
2. Cet appareil doit accepter toute interférence reçue, y compris les interférences
pouvant provoquer un fonctionnement indésirable de l'appareil.
Radiation Exposure Statement: This equipment complies with the IC RSS-102 radiation
exposure limits set forth for an uncontrolled environment. This equipment should be installed
and operated with a minimum distance of 20 cm between the radiator and your body.
Énoncé d'exposition aux rayonnements: Cet équipement est conforme aux limites
d'exposition aux rayonnements ioniques RSS-102 Pour un environnement incontrôlé. Cet
équipement doit être installé et utilisé avec un Distance minimale de 20 cm entre le radiateur
et votre corps.
The information in this guide may change without notice. The manufacturer assumes no
responsibility for any errors that may appear in this guide.
The FCC requires the user to be notified that any changes or modifications made to this
device that are not expressly approved by The Detection Group may void the user’s
authority to operate the equipment.

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