The Fuel Web GWM1001 Gateway Module User Manual
The Fuel Web, Inc Gateway Module
User Manual
System provided by:
Service provided by:
Installation Instructions Verify the materials in the box:
1 Telephone Cord
1 Gateway Module
1 Power Adapter
Choose a location for your Gateway
Module within 6 feet of a telephone
jack and a standard electrical outlet
not controlled by a wall switch.
Use only the power
cord supplied with
this product.
Connect the telephone
line cord.
Connect the telephone.
(Optional)
Standard
Electrical
Outlet Modular
Phone
Jack
Enclosed is the Gateway Module
for the Propane Tank Monitoring
System.
Connect the
power cord.
The Gateway Module can be set on a
countertop using the detachable stand,
or it can be mounted on the wall using
the mounting keyholes. After
installation it will display a "00" which
means the self test and phone test
were successful. The Gateway Module
will show data within 72 hours.
STEP 2:
STEP 1:
STEP 3:
Gateway Module (Back)
Gateway Module (Front)
Frequently Asked Questions (FAQs)
How much power does the Gateway Module use?
It uses very little power, typically it uses less power
than a small digital alarm clock. The display is the
only part that is active when it is not receiving an
update from the Data Module, recording the internal
temperature, or making a phone call.
How accurate are the fuel level and outside temperature
readings?
The outside temperature may vary depending on if
the tank is shaded or not. The temperature is
accurate to within 2% when it is read. Remember
that the Gateway Module is only updated every 3
hours, so the reading may be as much as 3 hours
old.
When does the Gateway Module use the phone?
Under normal circumstances, it only makes one call
per day (in the middle of the night). The phone call
lasts less than one minute, and is made to a local
number. If something unexpected occurs on a fuel
level reading, it may make a short phone call to
inform the fuel company of the situation.
Where does it call?
Gateway Module FAQs and Answers
After the Gateway Module is installed, it will call an
800 number and request its configuration information.
This includes a local number for the Gateway Module
to call for its normal nightly reports.
Will the Gateway Module ever answer the phone?
No.
What happens if I accidentally disconnect the Gateway
Module from power, or we have a power failure?
When power is restored, the Gateway Module will
self reset. It will detect a dial tone and return to its
normal state.
What happens if the Gateway Module is disconnected
from the phone line?
The fuel provider will notice that there have been no
updates from your system, and contact you.
If the Gateway Module displays an unreadable message,
what should I do?
Contact your fuel provider. They may help you to
reset your Gateway Module.
What is the Gateway Module monitoring in my house?
The Gateway Module monitors only the indoor
temperature.
Can the Gateway Module be used to report if my indoor
temperature goes too low or too high?
The Gateway Module can report unexpectedly low
temperatures, but the Gateway Module does not
have a high temperature alarm.
Does the Data Module require batteries?
No. It has a small solar panel which gathers
enough light to charge its rechargeable batteries
during even cloudy winter days in full shade.
How can I tell if the Data Module is working?
The Data Module has no lights, buzzers or status
indicators. If the Gateway Module does not
receive a periodic update from the Data Module,
it will make a phone call and relay the problem to
the fuel provider. There is nothing you need to do
as the home owner.
Who should I contact if the Data Module is damaged?
Contact your fuel provider. If it is physically
damaged (broken case, damaged cable...), it
may still be working but may not be as reliable as
it should be.
Is there anything in the Data Module that can hurt
animals or children?
No, there are no sharp edges, no dangerous
voltages, and no chemicals in the Data Module.
Data Module FAQs and Answers
FCC PART 68 INFORMATION
This equipment complies with Part 68 of the FCC Rules and the
requirements adopted by ACTA. On the back of this equipment is a
label that contains, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this information must be provided
to your telephone company.
The plug and jack used to connect this equipment to the premises
wiring and telephone network must comply with the applicable FCC
Part 68 rules and requirements adopted by ACTA. A compliant
telephone cord and modular plug is provided with this product. It is
designed to be connected to a compatible modular jack that is also
compliant. The Gateway Module must be positioned vertically using
the built-in stand or wall mounted, for best operation. See installation
instructions for details.
,
The REN is used to determine the number of devices that may
connect to a telephone line. Excessive RENs on a telephone line may
result in the devices not ringing in response to an incoming call. In
most but not all areas, the sum of the RENs should not exceed five
(5.0). To be certain of the number of devices that may be connected to
a line, as determined by the total RENs, contact your local telephone
company. For product approved after July 23, 2001, the REN for this
product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN
without the decimal point (e.q., 03 is a REN of 0.3). For earlier
products, the REN is separately shown on the label.
If this Gateway Module causes harm to the telephone network, the
telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice isn't
practical, the telephone company will notify the customer as soon as
possible. Also, you will be advised of your right to file a complaint with
the FCC if you believe it is necessary.
The telephone company may make changes in it's facilities,
equipment, operations or procedures that could affect the proper
functioning of your equipment. If they do, you will be notified in
advance in order for you to make necessary modifications to maintain
uninterrupted service.
If trouble is experienced with this unit, for repair or warranty
information, please contact customer service at the address and
phone listed below. If the equipment is causing harm to the network,
the telephone company may request that you disconnect the
equipment until the problem is resolved.
DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any
user serviceable components.
We recommend the installation of an AC surge arrester in the AC
outlet to which this equipment is connected. Telephone companies
report that electrical surges, typically lighting transients, are very
destructive to customer terminal equipment connected to AC power
sources.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Attn: CUSTOMER SERVICE DEPT.
The Fuel Web
209 Main Avenue S., #103, North Bend, WA 98045
(425) 888-4001