The Navvo Group VC02 Voice Commander User Manual

The Navvo Group, LLC Voice Commander

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VC02 User Manual HTML Version

User Manual

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VOCOUser

Manual:



UserM



anual

ConsumerBeta1.0

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TableofContents

WelcometotheVocoBetaTest........................3

CRITICALNOTESBEFOREYOUGETSTARTED.4

What’sinmyBetaBox?.................................4

Whataretheminimumhardware

requirements?................................................4

NetworkRequirements:.............................4

SystemRequirements:...............................4

CompatibleOperatingSystems:................4

Whataremycommitmentsandexpectations?.5

Howtogetregistered....................................5

HowyoucanbeagoodBetatester...............6

InstallingtheSoftware.......................................7

ScanningyourMusicCollection...................10

VoiceCommanderSetup.................................12

VzonePlayerSetup..........................................15

InstallationTroubleshooting............................16

HardwareOverview.........................................18

WhatVocoCanDo...........................................19

WhatCanISay?...............................................20

TheDashboard.................................................22

ManageandSyncZonesonYourVoice

Commander.....................................................24

SlimServer........................................................26

CreateaPlaylistonYourPC.............................28

On‐Q.................................................................31

FrequentlyAskedQuestions(FAQ’s)...............32

CustomerSupportGuide.................................33

CustomerSupportFrequentlyAskedQuestions

.........................................................................36

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Welcometothe

VocoBetaTest

Weareveryexcitedthatyouhaveagreed

toparticipateinourConsumerBetatest

group,andlookforwardtoreceivingyour

candidfeedbackonyourVOCOexperience.



Ifyouhavenotdonesoalready,pleasego

towww.myvoco.comtogetanoverviewof

theproduct.Youcanalsowatchavideoif

youclickonthe‘SeethePowerofVOCO’

box.

WhatisthepurposeofaBetaTest?

Thereare3mainconcentratedareasNavvo

isfocusingontoobtainbeneficial

informationandfeedback.

1. Howintuitiveanduserfriendlythe

installationandset‐upprocess.

2. AnymajorcorefunctionBugsremaining

wemighthavemissed.

3. Yourideasandfeedbackonhowto

enhancetheVOCOMediaSystem?



Inthisguide,youwillfind

answerstothefollowing:



1. WhatIsTheTestingProcess?

2. WhataretheSystemRequirements?

3. WhatShouldIFindInTheBox?

4. HowDoIInstallVOCO?

5. HowDoIUseVOCO?

6. HowDoICustomizeVOCO?

7. HowDoIProvideFeedback?

8. HowCanIGetHelp?

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Thankyouinadvanceforyourtime

andenergyinhelpingtomake

VOCOagreatproduct.

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CRITICALNOTESBEFORE

YOUGETSTARTED



1. OnlyinstalltheVocoMedia

SystemononePCorLaptopin

yourhome.

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2. ThisBetaTestisdesignedto

supportupto7,500songs.

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3. Ifyouhavemorethan7,500songs

onyourPC,youmustcreateanew

musicfolderwhosesongsare

limitedto7,500songs.When

promptedtoselectyourmusic

directoryduringsetup,please

selectthisfiletobescanned.

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4. TheVocoMediasupportsthe

followingfiletypes.Pleasemake

surethateveryfileinyour

newmusicfolderisoneofthese

filetypes.

a. WAV(upto48Khzsamplerate16

bits)

b. MP3

c. AAC(unprotected)

d. WMA(unprotected‐CBR,VBR,and

Lossless)

e. AIFF,AppleLossless,MP2,FLAC,

Monkey'sAudio,MusePack,Ogg

VorbisaresupportedusingExtra

SoftwareforConversiontoWAV

format.



What’sinmyBetaBox?

Youshouldfindthefollowing:

1. 1VoiceCommander

2. 1VzonePlayer

3. 2PowerCords

4. 1CDRom

5. 1R/LPatchcord

6. 1splitter

7. 1battery



Whataretheminimumhardware

requirements?

NetworkRequirements:

 Ethernetnetworkinterfaceconnection

orDSL/CableModemorLanbased,High

SpeedInternetconnection

 WirelessAccessPointinyourHome



SystemRequirements:

 500MHzprocessororbetter

 256MBRam



CompatibleOperatingSystems:

 WindowsXP

 WindowsVista



Other:

 Yourmusiccollectionresidentonyour

PC

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Whataremycommitmentsand

expectations?

 EachBetatesterisresponsibleto

completingtheuser‐environment&

hardwareprofileandsigningtheNon‐

Disclosureagreementbeforetestingcan

begin.



 Youmustspend4‐6hoursperweekfor

3weeksasaVocoBetaTester.

• 66%ofyourtimeshouldbe

spentusingVoco.Thistimecan

bespentsearchingandlistening

tomusic,gettingyourscoresor

readingthenews.

• 33%ofyourtimeshouldbe

spentprovidingfeedback.You

mustlogbugsinaverydetailed

way(see“HowtoLogan

EffectiveBug”sectionbelow), 

offeringsuggestionsandasking

questionsonourVocoBetaSite

listedinthenextsection.



 Feedback.Feedback.Feedback.Your

feedbackiscrucialandwillhelpbetter

positionourproductaswelookto

launchinthenearfuture.



HowtogetregisteredasaBeta

Tester.

TototheVocoBetaSiteandusethe

followinglink:

http://navvo.custhelp.com.

Pleasesavethislinkinyourfavorites

sectionofyourPC.Thiswillbringyoutothe



1. Oncehereyouwanttoclickthe

“Createanewaccount”tabontheleft

handside.



2. Pleasefilloutallthepassword

informationandhighlightedboxesas

theinformationisrequired.



3. WhenfinishedclickonCreateAccount

andyouraccountwillbecreatedfor

you.Youwillbesentanemail

confirmationontheemailyou

providedcreatingyouraccount.



4. EverytimeyougototheVocoBeta

Site,youwillneedtologinbefore

startingasession.

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

HowyoucanbeagoodBetatester.



Thereare3waysthatyoucanbeagreatan

interactiveandImpactfulBetatester.

Askquestions.Themorequestionswe

receivethemoreithelpsNavvotounderstand

wherewecanimprove.Thequestionsyouask

willhelpusunderstandwhatelementsarenot

clearand,indoingso,willhelpuscreate

effectiveandhelpfulFAQs(FrequentlyAsked

Questions)

Example:WhatcanIsaywhenaskingthe

VOCOMediaSystemtoplayspecificmusic?



Giveusyourideasandsuggestions.We

havenotcorneredthemarketonallgreatideas.

ItwillbeyourfeedbackthatleadsNavvoto

moreVOCOfeatureenhancementsincreasing

itsdesirabilityinthemarketplace.

Example:Iplayin3FantasyFootballleagues.

IwouldlikeitifBoxScoreswereaddedgames

scorestoallowmetocheckindividualplayer

stats.



Bugs.Bugs.Bugs.Loganyandallsystem

bugsyouencounterwiththeVOCOMedia

System.

ThisisTHEMOSTIMPORTANTelementof

yourjobasabetatester.WewantVocotobe

thebestthatitcanbeand,onlywithyour

diligentanddetailedloggingofbugs,canwe

makesurethatVocoisreadyformarket.



HowtoLoganEffectiveBug



Itisveryimportantthatyouarevery,very,

veryspecificwhenloggingabug.

Weneedtoknoweverythingaboutthe

situationthatleduptoyourbugexperience.



ExampleofaGoodBugLog: “I was

playing a song through my VZone in

the living room. While the song was

playing, I asked for a sports score. I

got the sports score and, while the

screen was still on the sports score, I

asked to play the album “Rumors” by

Fleetwood Mac. The first song on the

album started to play, but my screen

locked up and I couldn’t do any more

transactions. I had to pull the battery

out of the Voice Commander and

reboot it. Once it rebooted,

everything seemed to be working

fine.”

Note: If possible, prior to logging the bug,

try and reproduce the situation. That

means, try and go through the exact steps

prior to your experiencing the bug.

On the beta test website, when you log a

bug, it will ask you if you could or couldn’t

reproduce it.

Don’tworry;ifyouweren’tableto

reproducethebug,westillwantyoutolog

thebug.

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 

InstallGuide



InstalltheSoftware

Insert the VOCO System Setup CD-ROM

into your computer and follow the prompts

to install the VOCO Media System software

1. OpeningScreen

2. Welcome

3. EndUserLicenseAgreement

The End User License Agreement is not required

during Beta Testing. As a result, please accept the

“terms” regardless to continue with the installation

process.

4. LocationDirectory

If you would like it to be installed in C:\Program

Files\Voco Media System, please click “Next” If this is

not the location you prefer, please type in manually

the location that you would like the Voco Media

System Installed. OR click “Browse” to find the

location.

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

 

5. BrowseforInstallDestinationFolder





6. ChoosingYourMusicFolder

The Voco Media System only allows you to choose

one folder for your music and one folder for your

playlists.

If you have music stored in multiple folders in

multiple locations, you must organize all of your

music files and folders into a single folder. You may

have as many files and subfolders in the main folders

as you like.

Please make this change prior to selecting your music

and playlist folders.









7. ManuallyTypeinYourFolderNames



8. OrBrowseforyourMusicFolder

9. ComponentstobeInstalled

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

 

The advanced Setup will allow you to pick and

choose which components of the Voco Media

System you would like installed.

10. TheAdvancedSetup

Although the Voco Media System allows you to

choose which components are to be installed,

you must install all components in order for the

Voco Media System to work properly.

11. TheInstallFileView

12. Congratulations!

13. PostPCRestartInformation



14. PostPCRestartInformation

15. PleaserestartyourPCnow.

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

 

ScanningyourMusicCollection

OnceyourPChasrestartedandyouhave

loggedintoyourPC,theVocoMediaSystem

shouldautomaticallystart.

MESSAGINGBUBBLE

Youwillknowthisbecauseyouwillsee

messagingbubblesinthebottomicontray

onyourPCscreen.



Ifyoudonotseethemessagebubblesright

clickontheVocoMediaSystemiconinthe

lowertrayofyourPCScreen.

VOCOMEDIASYSTEMICON



SELECT“STARTVOCOMEDIASYSTEM”OPTION

The Voco Media System will begin preparing to scan

your music collection.

11|Page



 

Thefirstmessagebubble: “Start

connectionwithSlimserver”.

Thesecondmessagebubble: “Starting

VoiceRecognitionSystem”

Thethirdmessagebubble: “ServerUpand

Running”

Thefourthmessagebubble: “VocoMedia

SystemScanningMusicLibrary”



NOTE:Thismessagebubblewill

continuouslyappearduringthe

musicscanningprocess.This

maytakeawhiledependingon

thesizeofyourmusiclibrary.



Oncethebubblenolonger

appears,youmaybeginsettingup

yourVoiceCommanderand

VZonePlayer(ifyouboughtone).

12|Page



 

VoiceCommander

Setup



1. YourChecklist





2. BegintheSetup





3. NameYourVoiceCommander



If you want to create a unique name for

your Voice Commander, select “Create”.



4. CreateaCustomName

Use this keypad to create your name for the

Voice Commander. After you are finished

typing, select “Next”.

5. ConfirmYourName





6. ChooseYourNetwork



If the network has green bars, those have

the strongest Wi-Fi signal. If you see a

“lock” graphic, which means that it is a

secured network.



13|Page



 



7. ChoosethePContowhichyou

installedtheVocoSoftware



8. SetupoftheVoiceCommanderis

Complete.



If you did not purchase a VZone Player,

please select “No” and your setup will be

complete.





14|Page



 





15|Page



 

VzonePlayer

Setup



1. PluginYourVZonePlayer





2. NameYourVZonePlayer

 

If you would like to create a custom name, select

“Create”.



3. CreateYourCustomName  







4. ConfirmYourVZoneName



5. SetupforanAdditionalVZone



6. Congratulations!

 







16|Page



 

Installation

Troubleshooting

Thiscouldbecausedbyavarietyof

differentthings.We'llstartwithsome

basics.MediaVerifythefollowingistrue.

Yourwirelessnetworkisrunning(connect

withyourPC),youknowwhatsecurity

settingsyouuseonyourwirelesssystem

andhavethesecuritykeyifsecurityis

turnedonYourPCwiththeVocoMedia

Systemisrunning(VocoMediaSystemhas

atrayicon““thatyoushouldseeonthe

bottomrightcornerofyourWindowsPC

Thattheinstallationandscanningstepsare

completeonyoursystem!TheVMSwillnot

connectoroperatesuccessfullyifthe

scanningafterinstallationhasnot

completedyourbatteryhasatleasta50%

charge.LowbatterysometimeaffectsWi‐Fi

performance.



7InstallationFAQ’s

Q1:DoesVOCOworkonWindowsVista?

A1:Forthisbetaversion,VOCOdoesnot

workonWindowsVista.Butforfinal

productreleaseitwill.VOCOworkson

Windows98toWindowsXP.



Q2:IcannotconnectVOCOortheVOCO

systemtomywirelessWiFinetwork.What

canbedonetotroubleshootthis?



A2:Thiscouldbecausedbyavarietyof

differentthings.We'llstartwithsome

basics.

Verifythatthefollowingistrue:

 Yourwirelessnetworkisrunning

(connectwithyourPC),youknowwhat

securitysettingsyouuseonyour

wirelesssystemandhavethesecurity

keyifsecurityisturnedon

 YourPCwiththeVocoMediaSystemis

running(VocoMediaSystemhasatray

icon""thatyoushouldseeonthe

bottomrightcornerofyourWindows

PC

 Thattheinstallationandscanningsteps

arecompleteonyoursystem!TheVMS

willnotconnectoroperatesuccessfully

ifthescanningafterinstallationhasnot

completed

 Yourbatteryhasatleasta50%charge.

Lowbatterysometimeaffectswi‐fi

performance



17|Page



 

Q3:WhendoIneedtofactoryresetmy

VoiceCommanderandVZone?

A3:Thefactoryresetbuttonneedsto

pressedonthebackoftheVCandVZon

sto



be

e

a

ed



edusingExtraSoftwarefor

ConversiontoWAVformat.



5:HowmanyVzoneplayerscanIhave

nonesystem?

5:Finalreleaseproductwillallowthe

sertohaveupto10individualVzone

layersthroughoutyourhome.Allofwhich

anallplaythesameaudiosimultaneously

ndupto10differentaudiostreamsatthe

metime.



systemsin

A6:Yes.Youwillneedtohavetwo



here





eachtimeyouconfigureyourdevice

newPCand/orwirelessrouter.Pleaseuse

papercliptoexecute.



Q4:Whataudioformatsaresupport

ontheVOCO?

A4:TheVOCOcanplay:

 WAV(upto48Khzsamplerate16bits)

 MP3

 AAC(unprotected)

 WMA(unprotected‐CBR,VBR,and

Lossless)

 AIFF,AppleLossless,MP2,FLAC,

Monkey'sAudio,MusePack,OggVorbis

aresupport

Q6:CanIhavetwo(2)different

myhome?

computerandcanbeviewedasan

individualexperience.



Q7:WhatshouldIdoifmyVoice

CommandersaysConnectiontonetwork

failed?

A7:Hitretryaspromptedbythesystem.

Ifyoucannotconnectafterthat,please

repeattheVocoCommanderSet‐up

instructions



18|Page



 

Hardware

Overview

WithVOCO,youwillusethepowerofyour

voice,alongwithnavigationalbuttonsto

accessyourcasualcont



ent.

NavigationalOverview



CO.

tspecificVOCO



Allowsyoutomovebackwards

.

Play/Pause:Youcanusethiskeyaswellas

toplayasong.

ong:Youcanmanuallygoto

thepreviousorthenextsonginyourplaylist.





Pushtotalk:Pushthisbuttontosubmityour

requesttotheVO

SoftKeys:Allowyoutoselec

tabbedrequests.

Volumecontrol:Controlsvolumeupordown

fortheVOCO.

LeftandRightNavigation(on4way

Navigation):

andforwardstopreviousscreens.

Select:Allowsyoutomanuallyselectona

specificsong,stock,score,andmore

select

Previous/NextS

VZoneManagement:Youcansync/unsync

andsetupadditionalVzoneplayers.

HeadsetJack:Allowsyoutolistentomusic

throughtheVoiceCommander.



SoftKeys

NextSong

Previous

Play/Pause

Vzone

Mana

emen

Select

Volume

PushTo

Talk

4‐way

Navi

ation

Built‐In

Micro

hone

HeadsetJack

19|Page



 

WhatVocoCanDo



 BySong



 “PlaymyRockAlbums”





Weather:

dayfor

Sports:Ge scoresand the

NBA,NFL,MLBandNHL.

Stocks:Ge the15‐minutedelaypricefor

TopU.S.stocks,theS&P500,NASDAQ,Dow

JonesandAmEx.

Horoscope Getyourdailyhoroscope.

News:Get newsstoriesfortheUS,

International,Sports,Politics,Business,

Entertainm nt,Technology,Strange,and

Health.







SearchorPlayMusic:

 ByArtist

 ByAlbum

 ByGenre

 ByPlaylist

OraMixtureofSearchElements:

 “Playmycountrysongs”

 “ShowmemyJazzalbums”

 “ShowmealbumsbyTheGo‐Go’s”

 “ShowmemyAlternativeArtists”



Gettoday’sweatherandthe5‐

r750U.S.c



ecastfo ities.

schedulesfort

current





Vocoplaysmusicthrough

yourPCSpeakersorstreams

ittoanyVzonePlayer

Voc theodisplaysinformationon

Voic eCommanderfor5“Agents”.



20|Page



 

WhatCanISay?

OneofthegreatbenefitsofVocoisthefact

thatyoudon’thavetousescriptedphrases

tobeunderstood.

How uretoyour

senten 

recognitionrate.



PlayMusic

ever,usingageneralstruct

ceswillhelpimproveyour



 Playtheartist______________.

Playthealbum_____________.

 Playthesong________________.

 Playmycountryalbums.





 Playtheplaylist_____________.

 Playmyrocksongs.

 Playsomejazzmusic.



BrowseMusic

 Showmemysongs.

mealbumsbytheartist

___________.

 Showmemyplaylists.



 Showmemyrocksongs.

 Showmesongsbytheartist

______________.

 Showmemyalbums.

 Showmemyrockalbums.

 Show



Themoreinformationthatyou

ebetterunderstood

.

fullsongoralbum

m.

rsby

c”)

stockprice.

r

Thesearejustafewexamplesof

ntoVoco.



inmind,“Themore,the

better.”

giveVoco,th

youwillbe



 Saythe

name.

 Saytheartistnamewhen

askingforasongoralbu

umou

(“PlaythealbumR

theartistFleetwood

 Saythefullcompanyname

whenaskingfora

(“Whatisthestockpricefo

AppleComputer”).



howtofeedinformatio

Keep

21|Page



 



Weather



today’s

weatherfor_________.



dPersonalization

 Whatis

today’s

forecast?



Whatistheweather

forecast



Whatis 

 Whatistheweather

forecast

for_____.

WithDashboar



Stocks

 Wh _atisthe

stockprice

for____

 Howisthe

NASDAQ

doing?



 Howisthe

S&P500

doing?



 Howisthe_________doing?



____.



WithDashboardPersonalization

 Howaremy

stocks

doing?



oroscope



 Whatisthehoroscopefor

Cancer



 Whatisthehoroscope

forJune23rd



 Showmethezodiacsigns.



WithDashboardPersonalization

 Whatis



horoscope



ports



 Whatwasthe ofthe

Minnesota



Twins

game?

 Whatistheforthe

Seattle



 Whenisthenextgameforthe

New

es?



ation

News

score



schedule

Seahawk

EnglandPatriots



 rethe

football

scorWhatwe

WithDash

 e

myscores

boardPersonaliz



Showm



 Showmethetopheadlines.



nes.



newscategories.



tion





 Showmethe

entertainment

headli

 Showmethe

WithDashboardPersonal

 Showme

mynews



iza



22|Page



 

TheDashboard

IntheDashboard, controlall

yourVocoMediaSystem:

r l

Accessing 



lickonthe

onto

whichyouinstalledtheVocoMediaSystem.



“D ”.



webbrowser,theVocoMedia

SystemDashboardwillappear.

references

ngthe Agent Preferencesfeaturewith

justforyou.Ratherthan



eneasiertoget

eyoudesignate

yourhorosc pe,youcanaskVoco“What’s

myhoroscope?”

tyour Teams:“Showme

Sports

rfavoriteNewsCategories:“Show

memyheadlines.”

my

my

:“Whatthe

forecast?”

youcan

aspectsof

 Yourmusicandplaylists;

 Yourpersonalsettingsfortheagents

likeyourfavoritesportsteams;

 Yourmailandnotificationfromthe

VocoSupportTeamand,

Generalsettingsfortheov e a lsystem.



theDashboard



THEVOCOMEDIASYSTEMTRAYICON

ToaccesstheDashboard,rightc

VocoMediaSystemIcononthePC

SELECTASHBOARD

Onyour

SettingAgentP

 Usi

Vocowillallowyoutoaskforthingsthat

arepersonalized

havingtospecifywhatyouwant,setting

preferencesmakesitev

whatyouwant—faster.



SetyourHoroscope:Onc

Se FavoriteSports

Scores.”my

Setyou

Cre stocks

doing?”

ateyourStockList:“Howare

Selectyourfavoriteplaylist:“Play

music.”

DesignateyourZipCode

23|Page



 

AccessingtheAgentPreferences



ToaccesstheAgentPreferencesMenu,

click“Agents”.

TheAgentPreferenceMenu



Ifyouhavenotdonesoandwouldliketo

setapersonalpreferenceforanagent,

pleaseclick“Personalize”.



Ifyouhavealreadysetapersonal

preferenceforanagentandwouldliketo

changeit,select“Edit”.



SettinganAgentPreference



UsingSportsasanexample:Usethedrop

downmenutofindtheteamthatyou

wouldliketouseasyourpersonal

preference.



Onceyouhavechosenyourteam,select

“Update”

AGENTS

24|Page



 

ManageandSyn

ZonesonYour

c

rVoiceCommande



VoiceCommander,thescreenwillpresent

tthecurrentactive

zone.



Thisshowsyouthezonenamethatyou

ssociatedwiththeVoiceCommanderor

thisparticularVZonePlayer.



Thisshowsyouwhatzonemightbesynched

Thisshowsyouwhatsongisplayingonthis

Thisallowsyoutoscrollbetweenzones.



WhentheVZoneButtonisengagedonthe

youinformationabou



withthisparticularzone.



particularzoneorgroupofsynchedzones.



VZoneButton

NOTE:Forthisroundof

betatesting,

showtheIPAddr

wecanonly

ess

associatedwiththe

particularZone.

1

2

3

Anactivezoneisasingle

locationormultiple

synchedlocationswhere

yourmusicrequestsare

played.

NOTE:Tochangethe

activezone,scrolltothe

zoneandselect“Done”.



25|Page



 

SynchZones



o

chyouwanttosynchother

zones.



fterpressingthe“sync”button,youwillbe

presentedwithalloptionsforsynching.

Selecttheoptionyouwouldlikeandselect

Inordertosynchzonestogether,scrollt

thezonetowhi

“Close”.





NOTE:IfthePatiohad

alreadybeensynched

withazone,theoptionto

unsyncthosezones

wouldhavealsobeen

presented.

26|Page



 

SlimServer

TheSlimServerMusicInterface

islocatedwithintheDashboard—youcan

accessitbyclickingthefarrighttabatthetop

oftheDashboardScreen.



donotcurrently

musicmanagementinterface,the

synchingandunsynchingofyourV‐

section.We

will detaillaterin

thissection

₁₁



Browse:Thisallowsyoutobrowse

yourmusiccollection.OntheVoice

Commander,youmayaskfor

Albums,Artists,Genres,Songsand

Playlists.VocoandtheVoice

CommanderdonotsupportYears,

NewMusic,FavoritesandRandom

Mix.

Search:Thissectionisnot

supportedbyVocoortheVoice

Commander.



InternetRadio:Vocoandthe

VoiceCommander

supportinternetradio.



Settings:Withthetemporary

ForourBetatesting,wewillbeusing

thetraditionalSlimServerMusic

Interface.Forlaunch,wewillhave

implementedourownandunique

musicmanagementinterface.

Therearesomefeaturesofthe

traditionalSlimServerinterfacethat

Vococannottakeadvantageof,butwe

willmakenoteofthose.



1

2

3

4



1

Zoneswilloccurinthis

getintogreater

2

27|Page



 



MusicLibraryWindow:Asyou

chooseartist,album,songorother

optionsontheMainMenu,your

selectionwillbepresentedinthis

area.

PlaylistWindow:Asyouplayor

addsongstoyourplaylistqueue,it

willbedisplayedinthisarea.



Play:Immediatelyplaythe

particularsong,album,artist,genre

orplaylist.



Add:Thisallowsyoutoaddartists,

songsoralbumstoaplaylistqueue.

Or,ifyouhaveselectedaplaylistto

play,youmayaddsongstothat

existingplaylist.







Asyouselectthe“PLAY”

existingplaylistand

replacesitwiththatwhich

youhavechosentoplay.

1

2

option,thisclearsany

34

28|Page



 

CreateaPlayliston

YourPC



addedtotheplaylistwindow().

Inordertoplaytheplaylist,you





Asyouclicktheaddbutton(),

thealbum,artistorsongwillbe



mustselectPlay().



3

29|Page



 

SaveaPlaylist



Tosaveyourplaylist,select

Save()andtypethenameof

yourplaylist()andselect

Save().





1

2

1

2

3

Inordertoaccessyour

m).

ewplaylistbyvoiceon

heVoiceCommander,you

ustrescanyourplaylist

usic(seebelow 

30|Page



 

RescanyourPlaylistMusic







Torescanyourmusiccollection,

rightclickontheVocoiconinthe

bottomrighttrayofyourPC(),

select“MusicRescan”()and

thenchoose“OnlyRescanPlaylists”

().



1

2





3

31|Page



 

On‐Q

CreateandSaveaPlaylistonyour

VoiceCommander



Afterhighlightinganalbum,artistorsong,

pressthe“AddtoOn‐Q”key.



Thesongwillbeaddedto“On‐Q”.

Tosav sthe“Save”key.etheplaylist,pres



Afterpressing“Save”,theNamingKeypad

willappear.Typeyourplaylistnameand

press“SavePlaylist”.

Asyouplayanalbum,songor

artist,itisautomaticallyaddedto

yourOnQlist.Eachtimeyouselect

anotheralbum,songorartistto

play,thecurrentOnQlistis

clearedandreplacedwithyour

newselection.

Inordertoaccessyour

newplaylistbyvoiceon

mustrescanyourplaylist

musiconyourPC(see

rescanyourPlaylistMusic

section

theVoiceCommander,you

)



32|Page



 

FrequentlyAsk

Questions(FAQ

ed

’s)

Q1:CanIacquireinformationonany

thersportsbesidesprofessionalteams?

A:CurrentlytheVOCOisonlyabletoacquire

formationforMLB,NBA,NFL,andNHL.

ollegeandothersportsmaycomeonboard

later.



2:Myvoicerecognitiononmusicisveryhit

rmiss.WhatshouldIdo?

A:

 Righ



THEVOCOMEDIASYSTEMTRAYICON



Select“MusicRescan”andthen“Clear

LibraryandRescanEverything”option.

willtakeseveralminutesasthesystem

scansyourPCandrecreatestherecognition

necessarytooperate.Afterthesystem

llsyouitisfinishedandrunning,rebootyour

Ctoensureyouareoperatingwiththenew

scanneddatabase.



HowdoIgetVocotoreadbackmystock



:Thisfeatureisnotenabledonthishardware

version.



4:Whyistherelatencybeforethesong



A:KeepinmindthattheVocoMediaSystem

basedonthespeedofyourwireless  

etwork,yourmachineandmanyotherfactors

thatmaycreatelatencyonyour  

sponse.



Q5:CanmykidsplaygamesonmyPCwhile

usicisplayingorwhileIusemy  

ocoCommander?

:Yes,AslongasyouPChasenoughmemory

ndharddrivespace.



6:CanIsettheVoiceCommanderformy

voriteswithintheAgents?

:Yes,youcancustomizeagentpreferences

theDashboard.



7:WilltheVOCOrespondtoothervoice

phrasesnotcoveredinthismanual?

sentenceswillpullupyourrequesteddata 

ontheVoicecommander.



tclickontheVMStrayicon.



This

files



Q3:

portfolio?

play?

via

A:Possibly.Somerequestswithshortened

33|Page



 

Custom

Guide

erSu rtppo

WheredoIgotoreceivesupport?



http://navvo.custhelp.com

orcall1‐800‐TRY‐VOCO(1‐800‐879‐8626)



Howtogetregistered?



ToaccesstheVocoBetaSiteforBeta1please

usethefollowinglink.

http://navvo.custhelp.com

Pleasesavethislinkinyourfavoritessectionof

yourPC.Thiswillbringyoutotheloginscreen.

1. Oncehereyouwanttoclickthe“Createa

newaccount”tabonthelefthand 

2. information

einformationis

3. WhenfinishedclickonCreateAccountand

youraccountwillbecreatedforyou.You

willbesentanemailconfirmationonthe

emailyouprovidedcreatingyouraccount.



. EverytimeyougototheVocoBetaSite,

youwillneedtologinbeforestartinga

session.



1. ToAccessNavvo’sCustomerSupportSite

forBeta1pleaseclickthefollowinglink:

http://navvo.custhelp.com.Pleasesave

thislinkinyourfavoritessectionofyourPC.

Thiswillbringyoutotheloginscreen.



unt.



uestions/communicationwithNavvo.



side.



Pleasefilloutallthepassword

andhighlightedboxesasth

required.



2. Oncehereyouwanttoclickthe“Createa

newaccount”tabonthelefthandside.



3. Pleasefilloutallthepasswordinformation

andhighlightedboxesastheinformationis

required.Thelast5questionsareoptional,

butwillgoalongwayinaidingusin

answeringanyquestionsyoumayhave.



4. WhenfinishedclickonCreateAccountand

youraccountwillbecreatedforyou.You

willbesentanemailconfirmationonthe

emailyouprovidedcreatingyouracco

FeaturesofNavvoSupportSite

hereare3maintabsyoucanselectafter

loggingontotheNavvosupportsite.



nswers:ThisiswhereallyourFrequently

skedQuestionswillbeanswered. 

uggestion/LogaBug:Bugsor

Ideasareloggedhere.

MyStuff:Thisareakeepsarecordofany

Question/S



   



34|Page



 

Let’sgetmoreindepthwiththe

functionalityofeachtab.



AnswersTab:Clickontheanswerstabto

beginwith.Youwillnotice3differentwaysth

youareabletosearchforanswers. 





at

yword.

efinebycategory:Youhave19

gorythatmost

loselyresemblesyourquestion.



SearchbyPhrases,SimilarPhrases,

ion,or

rchwill

populateyourscreen.Chooseyourselectionby

lickingontheBlueHighlightedUnderlined

tion

r

willbeginwithalightbulbpointingoutthe





yourideasandtechnicalfeedback

t eproduct.

nts

tmostcloselymatchesyouBug,ideaor

oughts.

ahead or

thesubjectbox.

4. Question:Finallysubmityourquestionor

ug stioninthelargeboxprovided









1. TypeinKeyword:Thiswillselect

questionsthatareassociatedwithyour



2. R

categoriesinwhichtoselectfromhere.

Pleaseselectthecate

ExactSearch,ComplexExpress

AnswerID:Thisareaallowsyouto

customizeyoursearchtoexactlywhatyou

arelookingfor. 

Theanswersthatpertaintoyoursea

questionthatyouarelookingfor.Theques

willappearwithaquestionmark.Theanswe

answer.







IhaveaQuestionorSuggestion/Loga

g

be

To ginhereclickonwithyourmousethe

Question/LogaBugTab.Thisareaistrulyfor

providing

abou

1. Category:1stselectoneofthe19age

tha

2. Isthis:Nextselectwhetheryouinputisa

Bug,asuggestion,goodfeedback,or

negativefeedback.

3. Subject:Nextpleasetypeiner

topicin



35|Page



 

ExampleofloggingaBug



Issue: Moving back and forth from

headlines in news menu is in

Stepstoreproduce:

consistent.

Notice ser has now skipped headlines

: Menus must remain

consistent. 



onyouhavehadwithNavvois

kept.Hereisarecordofallinformationon

Questions,Notifications,andProfilechanges.





supportsneedsmoreinformationtosupport

profiletosetnewpreferencesorreflect



1. From home select news

2. Select Top Headlines

3. Select first article

4. Press left button to go back to

headlines menu

5. Select first article (same initial

selection)

6. Press left button to go back

menu and is in the initial news menu

Expectedresults



ActualResult:Menusdidnotremain

consistent.

MyStuffTab:Thisiswhereany

communicati

Questions:Herewillbearecordofany

questionswithanswersyouhaveasked

Notifications:Yourquestionsareanswered

here.Youalsomaybenotifiedthatconsumer

you.

ProfileHereonecanupdatetheiraccount

changestoyourcontactinformation.

ChangePassword:Hereyouareableto

createanewpasswordonchangeyour

password.



Itisveryhelpfultothe

VocoSupportteamthat

youattempttoreproduce

yourexperiencepriorto

loggingyourbug.

However,ifyouarenot

abletoreproduceit,go

aheadandlogthebug

regardless.

36|Page



 

CustomerSuppor

F equentlyAsked

t

r

Questions



Q1:Howlongbeforemyincidentis

respondedto?

A: ithin48hours‐2businessdays

ed

s.

l

WhatifIhaveforgottenmypassword?

:Pleasecontact1‐888‐TRYVOCO

(1‐888‐879‐8626)toreset



ndinformationIamlookingforinthe

g

question

Ispeaktosomeoneregarding

8‐TRYVOCOor1‐

yI

can regardingmyVOCOexperience?

A:willbeemailedalinktotake

Navvo’ssurveyafterweek1andattheend

ofyourConsumerbetatest.







Q2:WillyounotifymeifIhavesubmitt

agreatidea?

A:WewillrespondbackbysayingThank

Ifweincorporatewewillnotifyyou.



Q3:DoestheNavvosupportsitekeepal

mysubmittedfeedback?



A:Yes,itisstoredforyouinyour“My

Stuff”Tab.



Q4:

Q5:WherecanIsubmitaquestion,ifIdo

notfi

NavvoanswerDatabase?

A:GotoIhaveaQuestion‐Suggestion/Lo

aBugtabandsubmityour



Q6:Howcan

myissueinperson?

A:Pleasecontact1‐88

888‐879‐8626



Q7:Isthereafeedbackformorsurve

take

You

37|Page



 









FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following

measures:

– Reorient or relocate the receiving antenna.

– Increase the separation between the equipment and receiver.

– Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

– Consult the dealer or an experienced radio/TV technician for help.

CAUTION:

Any changes or modifications not expressly approved by the party responsible for

compliance could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions:

(1) This device may not cause harmful interference and

(2) This device must accept any interference received, including interference that may

cause undesired operation.

RF exposure warning

This equipment must be installed and operated in accordance with provided instructions

and must not be co-located or operating in conjunction with any other antenna or

transmitter. End-users and installers must be provide with antenna installation instructions

and transmitter operating conditions for satisfying RF exposure compliance.

SAR Value: 802.11b: 0.112 W/kg

802.11g: 0.061 W/kg

The Navvo Group VC02 Voice Commander User Manual

The Navvo Group, LLC Voice Commander

User Manual

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