Thomson 2-5831A 5.8GHz SINGLE-LINE FHSS, CORDLESS TELEPHONE BASE User Manual 25831 DOM E 0
Thomson Inc. 5.8GHz SINGLE-LINE FHSS, CORDLESS TELEPHONE BASE 25831 DOM E 0
Thomson >
Contents
- 1. USERS MANUAL
- 2. DIGITAL SECURITY CODE
USERS MANUAL
![1We bring good things to life.5.8 GHz Dual Cordless HandsetCall Waiting Caller IDSpeakerphone SystemUser’s Guide25831](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-1.png)
![2EQUIPMENT APPROVAL INFORMATIONYour telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliancewith parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipmentpublished by ACTA.1Notification to the Local Telephone CompanyOn the bottom of this equipment is a label indicating, among other information, the US number and Ringer EquivalenceNumber (REN) for the equipment. You must, upon request, provide this information to your telephone company.The REN is useful in determining the number of devices you may connect to your telephone line and still have all ofthese devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of alldevices connected to one line should not exceed 5. To be certain of the number of devices you may connect to yourline as determined by the REN, you should contact your local telephone company.A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with theapplicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug isprovided with this product. It is designed to be connected to a compatible modular jack that is also compliant. Seeinstallation instructions for details.Notes• This equipment may not be used on coin service provided by the telephone company.• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment ifyou are on a party line. Check with your local telephone company.• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of thisproduct does not disable your alarm equipment. If you have questions about what will disable alarm equipment,consult your telephone company or a qualified installer.2Rights of the Telephone CompanyShould your equipment cause trouble on your line which may harm the telephone network, the telephone company shall,where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is notpracticable and the circumstances warrant such action, the telephone company may temporarily discontinue serviceimmediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of suchtemporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring acomplaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.The telephone company may make changes in its communications facilities, equipment, operations or procedures wheresuch action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If thesechanges are expected to affect the use or performance of your telephone equipment, the telephone company must give youadequate notice, in writing, to allow you to maintain uninterrupted service.INTERFERENCE INFORMATIONThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may notcause harmful interference; and (2) This device must accept any interference received, including interference that may causeundesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCCRules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with theinstructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will notoccur in a particular installation.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipmentoff and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receivingantenna is connected.If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician foradditional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify andResolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C.20402. Please specify stock number 004-000-00345-4 when ordering copies.HEARING AID COMPATIBILITY (HAC)This telephone system meets FCC standards for Hearing Aid Compatibility.US NUMBER IS LOCATED ON THE CABINET BOTTOMREN NUMBER IS LOCATED ON THE CABINET BOTTOM](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-2.png)
![3SEE MARKING ON BOTTOM / BACK OF PRODUCTRISK OF ELECTRIC SHOCK DO NOT OPENWARNING: TOPREVENT FIRE ORELECTRICAL SHOCKHAZARD, DO NOTEXPOSE THISPRODUCT TO RAINOR MOISTURE.THE LIGHTNINGFLASH AND ARROWHEAD WITHIN THETRIANGLE IS AWARNING SIGNALERTING YOU OF“DANGEROUSVOLTAGE” INSIDETHE PRODUCT.CAUTION: TO REDUCE THERISK OF ELECTRIC SHOCK, DONOT REMOVE COVER (ORBACK). NO USERSERVICEABLE PARTS INSIDE.REFER SERVICING TOQUALIFIED SERVICEPERSONNEL.THE EXCLAMATIONPOINT WITHIN THETRIANGLE IS AWARNING SIGNALERTING YOU OFIMPORTANTINSTRUCTIONSACCOMPANYINGTHE PRODUCT.CAUTION:TABLE OF CONTENTSEQUIPMENT APPROVAL INFORMATION ...... 2INTERFERENCE INFORMATION .................. 2HEARING AID COMPATIBILITY (HAC) ...... 2TABLE OF CONTENTS ............................ 3FCC RF RADIATION EXPOSURE STATEMENT5INTRODUCTION .................................... 5HANDSET LAYOUT ............................... 7BASE LAYOUT ..................................... 8HANDSET CHARGE CRADLE LAYOUT ........ 8PARTS CHECKLIST ................................ 9TELEPHONE JACK REQUIREMENTS ....... 9INSTALLATION .................................... 10INSTALLATION GUIDELINES ............... 10INSTALLING THE PHONE ................... 11CONNECTING THE AC (ELECTRICAL)POWER ......................................... 11CONNECTING THE TELEPHONE LINE ... 11INSTALLING THE HANDSET BATTERY .. 12PROGRAMMING THE TELEPHONE ........... 13STANDBY SCREEN .......................... 13PROGRAMMING FUNCTIONS ............. 13ROOM MONITOR ........................ 13HANDSET SETUP ........................ 14LANGUAGE ............................ 14HANDSET NAME ..................... 14RINGER TONE ........................ 15RINGER VOLUME .................... 15VIP MELODY ......................... 15STORING VIP MELODY ............ 16CHANGING A STORED VIP MELODYRECORD ................................ 17REVIEWING AND DELETING STOREDVIP MELODY RECORD ............. 17AREA CODE ........................... 17KEY TONE ............................. 17REGISTRATION ........................ 18DE-REGISTRATION ................... 18GLOBAL DE-REGISTRATION ....... 19DEFAULT SETTING ................... 19TELEPHONE OPERATION ...................... 20CHARGE INDICATOR ........................ 20MAKING CALLS ............................. 20ANSWERING CALLS ........................ 20CALL TIMER .................................. 20AUTO STANDBY ............................. 21RINGER HI/LOW/OFF .................. 21FLASH/CALL WAITING .................... 21LAST NUMBER REDIAL .................... 21EXIT ............................................ 22PAGE ........................................... 22HANDSET TO HANDSET PAGING .... 22PAGING ALL HANDSETS FROM AHANDSET .................................. 22PAGING FROM THE BASE/GROUPPAGE ....................................... 23](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-3.png)
![4SAVE THESE INSTRUCTIONSMUTE .......................................... 23RECEIVER VOLUME CONTROL ........... 23DO NOT DISTURB (DND) .............. 23HANDSET SPEAKERPHONE OPERATION 23ANSWERING A CALL WITH THE HANDSET23MAKING A CALL WITH THE HANDSET .24INTERCOM OPERATION ........................ 24MAKING AN INTERCOM CALL ........ 24RECEIVING AN INTERCOM CALL ..... 25ADVANCED INTERCOM FEATURES ....... 25RECEIVING AN INCOMING TELEPHONECALL DURING AN INTERCOM CALL .25USING INTERCOM WITH EXTERNALTELEPHONE CALLS ...................... 25TWO-WAY CALLING ....................... 25THREE-WAY CALLING ..................... 25TRANSFERRING EXTERNAL CALLS TOOTHER HANDSETS ......................... 26MEMORY .......................................... 26STORING A NAME AND NUMBER INMEMORY ...................................... 26STORING THE LAST NUMBER DIALED 27INSERTING A PAUSE IN THE DIALINGSEQUENCE (OF A STORED NUMBER).28REVIEWING RECORDS STORED INMEMORY ...................................... 28CHANGING RECORDS STORED INMEMORY ...................................... 28DELETING RECORDS STORED INMEMORY ...................................... 28DIALING A NUMBER FROM MEMORY .28CHAIN DIALING FROM MEMORY ........ 29CALLER ID (CID) .............................. 29CID ERROR CODES ........................ 30RECEIVING CID RECORDS ................ 30STORING CID RECORDS (IN CALLER IDMEMORY) ..................................... 30REVIEWING CID RECORDS ............... 30STORING CID RECORDS IN INTERNALMEMORY ...................................... 31DIALING A CID NUMBER ................. 32DELETING A CID RECORD ............... 33DELETING ALL CID RECORDS .......... 33CHANGING THE BATTERY ..................... 33BATTERY SAFETY PRECAUTIONS ....... 34BELT CLIP AND OPTIONAL HEADSET ...... 35CONNECTING THE BELT CLIP ............ 35CONNECTING AN OPTIONAL HEADSET TOTHE HANDSET ................................ 35DISPLAY MESSAGES ........................... 35HANDSET SOUND SIGNALS ................. 37TROUBLESHOOTING GUIDE .................. 37GENERAL PRODUCT CARE ................... 40CAUSES OF POOR RECEPTION .............. 40SERVICE ........................................... 41INDEX .............................................. 42LIMITED WARRANTY ........................... 44ACCESSORY INFORMATION ................... 45](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-4.png)
![5FCC RF RADIATION EXPOSURE STATEMENTThis equipment complies with FCC RF radiation exposure limits set forth for anuncontrolled environment. This equipment should be installed and operated witha mininum distance of 20 centimeters between the radiator and your body. Thistransmitter must not be co-located or operated in conjunction with any otherantenna or transmitter.”For body worn operation, this phone has been tested and meets the FCC RFexposure guidelines when used with the belt clip supplied with this product. Useof other accessories may not ensure compliance with FCC RF exposure guidelines.INTRODUCTIONCAUTION: When using telephone equipment, there are basic safetyinstructions that should always be followed. Refer to the IMPORTANTSAFETY INSTRUCTIONS provided with this product and save them forfuture reference.Congratulations on purchasing the GE Dual Cordless Handset Telephone System. Thissystem operates in the 5.8 GHz frequency range, and is unique to conventionalcordless telephones. When the base is connected to electrical power and a telephoneline, you can place a fully-featured cordless handset anywhere electrical power isavailable.Features:•5.8 GHz digital spread spectrum technology• Handset to Handset Intercom• 3-way Conference/Call Transfer• Call Waiting and Caller ID Compatible• VIP Melody• Up to 50 Name and Number Memory Dialing• Do Not Disturb• Room Monitor Between Handset and Handset• Expandable up to 4 handsets (by purchase of optional Model 25832A handsetwith recharge cradle)This telephone has been designed to be simple to use, however, you can reach its fullpotential more quickly by taking a few minutes to read this Instruction Book. Thistelephone is a multifunction product for use with Call Waiting and Caller ID servicesavailable from your local telephone company.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-5.png)
![6Your Caller ID Call Waiting phone allows you to:• View the name and telephone number of a caller (Call Waiting Caller ID)while you are on the phone.• Identify callers before you answer the phone.• View the time and date of each incoming call.• Record up to 40 Caller ID messages sequentially.• Know who called while you are on the other line or when you were away.• Screen unwanted calls, eliminate harassment from annoying calls, or toget prepared before answering a call.IMPORTANT: Because cordless phones operate on electricity, you shouldhave at least one phone in your home that isn’t cordless, in case the power inyour home goes out.IMPORTANT: In order to use all of the features of this telephone, you mustsubscribe to two separate services available from your local telephonecompany: the standard Name/Number Caller ID Service to know who iscalling when the phone rings and Call Waiting Caller ID Service to know whois calling while you are on the phone.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-6.png)
![7HANDSET LAYOUTTALK/END/CALL BACK(button)displayFORMAT/CONF(format/conference button)CALLER ID-VOL (up or down arrow)(caller ID/volume button)REDIAL (button)PAGE/INTERCOM(button)FLASH (button)#PAUSE (button)MUTE/PROGRAM(button)MEMORY (button)DELETE(button)SPKR(speaker button)](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-7.png)
![8BASE LAYOUTHANDSET CHARGE CRADLE LAYOUTPAGE (button)CHARGE/IN USE(indicator)Back SideCHARGE (indicator)AC power supplyDO NOT DISTURB(button)](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-8.png)
![9PARTS CHECKLISTMake sure your package includes the items shown here.TELEPHONE JACK REQUIREMENTSTo use this phone, you need an RJ11C type modularphone telephone jack, which might look like the onepictured here, installed in your home. If you don’t have amodular jack, call your local phone company to find outhow to get one installed.Modulartelephoneline jackWall plateBaseDual Handsets Belt clipsAC power supplyTelephone line cord Handset Charge CradleTwo Handsetbattery packs](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-9.png)
![10INSTALLATIONINSTALLATION NOTE: Some cordless telephones operate at frequencies thatmay cause interference to nearby TVs, microwave ovens, and VCRs. To minimizeor prevent such interference, the base of the cordless telephone should not beplaced near or on top of a TV, microwave ovens, or VCR. If such interferencecontinues, move the cordless telephone farther away from these appliances.Certain other communications devices may also use the 5.8 GHz frequency forcommunication, and, if not properly set, these devices may interfere with eachother and/or your new telephone. Typical devices that may use the 5.8 GHzfrequency for communication include wireless audio/video senders, wirelesscomputer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems.• Never install telephone wiring during a lightning storm.• Never install telephone jacks in wet locations unless the jack isspecifically designed for wet locations.• Never touch non-insulated telephone wires or terminals, unless thetelephone line has been disconnected at the network interface.• Use caution when installing or modifying telephone lines.• Temporarily disconnect any equipment connected to the phone such asfaxes, other phones, or modems.INSTALLATION GUIDELINES• Install telephone near both a telephone (modular) jack and an electricalpower outlet.• Avoid sources of noise, such as a window by a busy street, and electricalnoise, such motors, microwave ovens, and fluorescent lighting.• Avoid heat sources, such as heating air ducts, heating appliances,radiators, and direct sunlight.• Avoid areas of excessive moisture or extremely low temperature.• Avoid dusty locations.• Avoid other cordless telephones or personal computers.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-10.png)
![11INSTALLING THE PHONEChoose the best location to install your base and handset charge cradle.Your base and handset charge cradle should be placed on a level surfacesuch as a desk or table top.CONNECTING THE AC (ELECTRICAL) POWER1. On the base, plug one end of the power supply cord into the power jackon the back of the base and the other end into an electrical outlet.CAUTION: Use only the ATLINKS USA, Inc. power supply 5-XXXX thatcame with this unit. Using other power supplies may damage the unit.2. Plug the handset charge cradle into an electrical outlet.NOTE: When the handset is placed in the cradle, the charge indicator on thebase and the charge indicator on the handset charge cradle turns on toindicate the handset battery is charging.CONNECTING THE TELEPHONE LINEOn the base, plug the one end of the telephone line cord into the jack onthe back of the base and the other end into a modular wall phone jack.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-11.png)
![12INSTALLING THE HANDSET BATTERYNOTE: You must connect the handset battery before use.1. Push down on the top of the battery compartment cover (located on theback of each handset) and remove the cover.2. Lift the battery pack and connect it's plug to the jack inside the compartment.NOTE: It is important to maintain the polarity (black and red wires) to thejack inside the compartment as shown in the illustration.3. Close the battery compartment by pushing the cover up until it snapsinto place.4. Place the handsets in the charging cradles.Allow handsets to charge for 16 hours prior to first use. If you don’tproperly charge the handsets, battery performance is compromised.NOTE: If the battery is not properly installed in the handset, or if the batterypack is not properly connected to the jack inside the battery compartment."NO BATTERY" shows in the display when the handset is placed in thecharging cradle.PRESS DOWNFIRMLYBLACK WIRERED WIREBATTERY](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-12.png)
![13PROGRAMMING THE TELEPHONESTANDBY SCREENThe handset displays the handset number and user name.PROGRAMMING FUNCTIONSThe system uses a menu structure to give you access to all of the built-in features.You may program the following items in main menu: Room Monitor,Handset Setup.ROOM MONITOR1. Make sure your phone is OFF (not in talk mode).2. Press the MUTE/PROG button to go to the main menu.3. Press CID/VOL (/\ or V) button to scroll to ROOM MONITOR.4. Press MUTE/PROG button to enter ROOM MONITOR menu, ROOMMONITOR EXTENSION? shows in the display.5. Use the touch tone pad to enter the handset number to be monitored,either 1 or 2.6. The receiving handset will turn on the microphone and the originating handsetwill turn on the speakerphone to monitor sound from the receiving handset.NOTE: For room monitoring mode to work, the originating handset mustNOT be on the cradle.NOTE: While in room monitoring mode, the handsets will emit an alert toneapproximately every 5 seconds if there is an incoming call. You may press theSPKR button to quit room monitor and answer the call.USER NAMEHANDSET X> ROOM MONITORHANDSET SETUP](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-13.png)
![14NOTE: While in room monitoring mode, the originating handset can beswitched to monitor by handset earpiece by pressing the TALK/END/CALLBACK button once. Switch back to speakerphone by pressing the SPKRbutton once.NOTE: Press the *EXIT button on the handset to exit room monitor mode.HANDSET SETUP1. Make sure your phone is OFF (not in talk mode).2. Press the MUTE/PROG button to go to the main menu.3. Press CID/VOL (/\ or V) button to scroll to HANDSET SETUP.4. Press MUTE/PROG button to confirm and you may program thefollowing items:Language, Handset Name, Ringer Tone, Ringer Volume, VIP Melody, KeyTone ON/OFF, Area Code, Registration, Deregistration and Default Setting.During programming, you may press the *EXIT button at any time to exitthe menu and return to the sub-menu.Make sure your phone is OFF (not in talk mode)LANGUAGE1. Press the CID/VOL (/\ or V) button to scroll to the SET LANGUAGE menu.2. Press MUTE/PROG button to enter the menu. SET LANGUAGE 1ENG2FRA 3ESP shows in the display.3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, oruse the CID/VOL (/\ or V) button to scroll to the desired language.English is the default setting.4. Press the MUTE/PROG button to save your selection. You will hear aconfirmation tone and the selected language shows in the display.HANDSET NAME1. Press the CID/VOL (/\ or V) button to scroll to the HANDSET NAME menu.2. Press MUTE/PROG button to enter the menu. HANDSET NAME shows inthe display.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-14.png)
![153. Use the touch-tone pad to enter a name (up to 15 characters). More than oneletter is stored in each of the number keys. For example, to enter Bill Smith, pressthe 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5key 3 times for the letter L. Press the 5 key 3 times for the second letter L, andpress the 1 key to insert a space between the first and last name. Press the 7 key 4times for the letter S; press the 6 key once for the letter M; press the 4 key 3 timesfor the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H.NOTE: If you make a mistake, use the DEL button to backspace and deleteone character at a time.4. Press the MUTE/PROG button to save your name. You will hear aconfirmation tone and the handset name shows in the display.RINGER TONEYou may choose from ten different ringer tones and ten different melodies.1. Make sure the ringer is turned on. See Ringer On/Off section.2. Press the CID/VOL (/\ or V) button to scroll to the RINGER TONE menu.3. Press MUTE/PROG button to enter the menu. SET RINGER TONE 01shows in the display. "01" is default setting.4. Use the CID/VOL (/\ or V) button to scroll to the desired setting (1 through20). You will hear a sample of the ringer tone/melody you select.5. Press the MUTE/PROG button to save your selection. You will hear aconfirmation tone and the selected ringer tone shows in the display.RINGER VOLUME1. Press the CID/VOL (/\ or V) button to scroll to the RINGER VOLUME menu.2. Press MUTE/PROG button to enter the menu. SET RINGER 1HI 2LOW3OFF shows in the display.3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the CID/VOL (/\ or V) button to scroll to your selection. HI is the default setting.4. Press the MUTE/PROG button to save your selection. You will hear aconfirmation tone and the new volume setting shows in the display.NOTE: If you turn the ringer OFF, the ringer off icon shows in the display.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-15.png)
![16VIP MELODYThis features allow you to assign a specific melody to someone you want to getyour attention when the person calls. When a VIP melody is assigned and thatperson calls, the unit rings the normal ring for the first ring and then followswith VIP melody ring. You may choose from ten different polyphonic melodiesand may store up to 10 VIP records.NOTE: This feature ONLY works when the following conditions are met.1. You have subscribed to Caller ID.2. You have your Caller ID record previously transferred to the memory. (Referto Storing CID Records in Internal Memory). “NO USER MEMORY” will showin the display to remind the user to do CID record transfer first.STORING VIP MELODY1. With handset in standby mode.2. Press MUTE/PROG button once to display the submenus: ROOMMONITOR and HANDSET SETUP.3. Press the CID/VOL (/\ or V) button to scroll to the HANDSET SETUP.4. Press MUTE/PROG button to enter into this HANDSET SETUP.5. Press the CID/VOL (/\ or V) button to scroll to VIP MELODY submenu.6. Press MUTE/PROG button to select VIP melody feature and thendisplay VIP 1 record.- If VIP1 does NOT contain any specific number/records, it will display EMPTY.7. Press CID/VOL (/\ or V) button to select the specific VIP melodymemory location (10 VIP locations) that does not contain any record.8. Press MUTE/PROG button to display SELECT MEMORY.NOTE: If the memory location does not contain any CID memory records andyou are trying to mark a specific record as VIP MELODY, then "SELECTMEMORY" will not be displayed. Instead, “NO USER MEMORY” will display inprompt to alert the user.9. Press CID/VOL (/\ or V) button to view the records from memory to beselected as VIP.10. Press MUTE/PROG button to confirm and then display VIP MELODY01 to wait for the melody tone selection.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-16.png)
![1711. Press CID/VOL (/\ or V) button to select from melody 01 to melody 10(a testing tone is generated while making melody selection)12. Press MUTE/PROG button to confirm.NOTE: If the desired number/record was previously stored in any one of theten VIP melody records, "DUPLICATE NUMBER" shows in the display.CHANGING A STORED VIP MELODY RECORDUse the Storing VIP Melody procedure to change the number of a selectedrecord and replace the old phone number with new phone number.When REPLACE VIP# ? shows in the display, you must press MUTE/PROGbutton on the handset to confirm replacement.REVIEWING AND DELETING STORED VIP MELODY RECORD1. Press the MUTE/PROG button to enter to VIP MELODY menu.2. Use the CID/VOL (/\ or V) button to scroll to the desired VIPMelody Record.3. If you want to delete the information, press the DEL button on thehandset while the entry displays. The display show DELETE VIP# ?.4. Press DEL again to confirm. You will hear a confirmation tone andVIP# DELETED show in the display.AREA CODE1. Press the CID/VOL (/\ or V) button to scroll to the AREA CODE menu.2. Press MUTE/PROG button to enter the menu. SET AREA CODE - - -shows in the display.3. Use the touch-tone pad to enter your 3-digit area code.4. Press the MUTE/PROG button to confirm. You will hear a confirmationtone and the new area code shows in the display.NOTE: To restore the default setting to - - -, press and release DEL when “SETAREA CODE” shows in the display.KEY TONE1. Press the CID/VOL (/\ or V) button to scroll to the KEY TONE menu.2. Press MUTE/PROG button to enter the menu. SET KEY TONE 1ON 2 OFFshows in the display.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-17.png)
![183. Use the touch tone pad on the handset to select 1 or 2, or use the CID/VOL (/\ or V) button to scroll to your selection. 1ON is the default setting.4. Press the MUTE/PROG button to confirm and the key tone setting showsin the display.REGISTRATIONThis setting may be made with the handsets only. Your dual handsets arepre-registered and ready to use. It is not recommended that handset beregistered again unless absolutely necessary.1. If necessary, press the MUTE/PROG button to go to the REGISTRATIONmenu. The default is 2 NO.2. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the CID/VOL (/\ or V) button to scroll to 1 YES or 2 NO.3. If you select 1 YES, press the MUTE/PROG button to confirm yourselection. HOLD BASE PAGE WAIT FOR BEEP shows in the display.4. Press and hold the page button on the base unit until you hear a longtone at the handset. HANDSET X REGISTERED shows in the handsetdisplay, where X is the handset name. You will hear a confirmation tone.DE-REGISTRATIONThis setting may be made with the handsets only. De-registrationcancels registration. During the de-registration process, keep thehandset near the base.1. If necessary, press the MUTE/PROG button to scroll to theDEREGISTRATION menu. The default is 2 NO.2. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the CID/VOL (/\ or V) button to scroll to 1 YES or 2 NO.WARNING: It is not recommended that a handset be de-registered unlessabsolutely necessary because once a handset is de-registered, that handset'stelephone features cannot be used until the handset is re-registered.3. Select NO, if you do not want to de-register.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-18.png)
![194. If you select 1 YES, press the MUTE/PROG button and MOVE NEAR TOBASE displays for 2 seconds, then CONFIRM? 1 YES 2 NO appears in thedisplay.5. Press the touch-tone pad to select 1 YES or 2 NO, or use the CID/VOL (/\or V) button to scroll to 1 YES or 2 NO.6. If you select YES, press the MUTE/PROG button to confirm. You will heara confirmation tone. Then HANDSET X DEREGISTERED shows in thedisplay to confirm the handset is deregistered.NOTE: When you complete the de-registration process, “HANDSET NEEDSREGISTRATION” shows in the display. To use the handset, you must registerthe handset.GLOBAL DE-REGISTRATIONIf one or more handsets becomes lost, you should de-register all handsetsto ensure proper system operation. Follow the steps below to de-registerboth handsets at the same time.WARNING: It is not recommended that a handset be de-registered unlessabsolutely necessary because once a handset is de-registered, that handset'stelephone features cannot be used until the handset is re-registered.1. Press and hold the page button on the base until the IN USE/CHARGEindicator on the base flashes.2. Press and hold the page button on the base again until the IN USE/CHARGE indicator on the base flashes rapidly.3. Press and release the page button on the base once. All handsets are de-registered and HANDSET NEEDS REGISTRATION shows in the display.DEFAULT SETTINGAs you become familiar with this system, you may prefer to use thesystem’s original settings. Follow the steps below to return to the factorydefault settings.1. Press the CID/VOL (/\ or V) button to scroll to the DEFAULT SETTING menu.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-19.png)
![202. Press the MUTE/PROG button to enter the menu. DEFAULT SETTING1YES 2NO shows in the display.3. Use the touch-tone pad to select 1 YES or 2 NO, or use the CID/VOL (/\ orV) button to move the cursor to 1 YES or 2 NO. 2 NO is default setting.NOTE: If you choose “YES” all the settings in the programmable menu arereturned to factory default setting.4. Press the MUTE/PROG button to save your selection. You will hear aconfirmation tone.TELEPHONE OPERATIONCHARGE INDICATORWhen the IN USE/CHARGE indicator is lit, the handset is correctly seated inthe cradle and is charging.MAKING CALLS1. Pick up the handset, and press the TALK/END/CALLBACK button.Listen for a dial tone.2. Dial the number you want to call, or dial the number first then press theTALK/END/CALLBACK button.3. When finished, press the TALK/END/CALLBACK button to hang up.ANSWERING CALLS1. When the phone rings, pick up the handset, and press the TALK/END/CALLBACK button.2. When finished, press TALK/END/CALLBACK to hang up.NOTE: Adjust the handset volume by pressing the CID/VOL (/\ or V) buttonduring a call.CALL TIMERAfter you press the TALK/END/CALLBACK button on the handset, the built-in call timer shows on the display and counts the length of time of the call inminutes and seconds.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-20.png)
![21PRE-DIALING1. Make sure the phone is OFF (not in talk mode).2. Enter the telephone number you want to call. The telephone numbershows in the handset display.3. Press the TALK/END/CALLBACK button on the handset, and the numberautomatically dials.NOTE: You may enter up to 32 pre-dial digits.NOTE: If you want to delete the pre-dial number you entered, press the DELbutton until all of the digits are erased.AUTO STANDBYIf you place the handset in the cradle while the handset is off the hook(during a call), the call is automatically disconnected.RINGER HI/LOW/OFFThere are two ways to set the ringer to HI/LOW/OFF. One is the traditional wayas described in the Programming Functions; Handset Setup; Ringer Volumemenus. The other one is this short cut to ringer menu.1. Make sure the phone is OFF (not in talk mode).2. Press the #PAUSE/RINGER button to display 1HI 2LOW 3OFF.3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the CID/VOL (/\ or V) button to scroll to your selection. HI is the default setting.4. Press #PAUSE/RINGER button again to save and display the newselection for a few seconds.FLASH/CALL WAITINGIf you subscribe to the combined Call Waiting Caller ID service from yourlocal telephone company, you will receive Caller ID information (if available)on Call Waiting calls. During a phone call, you will hear a beep to indicateanother call is waiting on the line and Caller ID information for the waitingcall shows on the handset display.• To connect to the waiting call, press the FLASH button on the handset,and your original call is put on hold.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-21.png)
![22• To switch between the two calls, press the FLASH button.TIP: Do not press the TALK/END/CALLBACK button on the handset toactivate a custom calling service, such as call waiting, or call will disconnect.LAST NUMBER REDIALYou may redial a number up to 32 digits long.To quickly redial the last number you dialed:1. Press the TALK/END/CALLBACK button.2. Press the REDIAL button.-OR-3. Press the REDIAL button first, then use the CID/VOL (/\ or \/) button toselect the desired redial number.- Press the CIDCID/VOL (/\ ) to review the oldest call and scroll towardthe most recent calls (higher numbers).- Press the CIDCID/VOL (\/ ) to review the newest call and scroll to oldercalls (lower numbers).NOTE: You may choose from three last dialed numbers.4. Press the TALK/END/CALLBACK button. The number dials automatically.If you get a busy signal and want to keep dialing the number, press theREDIAL button to quickly redial the number.EXITPress the *EXIT button to exit a menu function and return to thestandby screen.PAGEThe page feature helps you locate a misplaced handset. To send and receivepages, all handsets must be registered. If your handset is not registered,follow the instructions in the Registration section of this manual.HANDSET TO HANDSET PAGINGDual handsets are respectively named as Handset 1 and Handset 2.1. Make sure the phone is OFF (not in talk mode).](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-22.png)
![232. Press and release the PAGE/INT button on a handset. PAGINGEXTENSION? shows in the display.3. Use the touch-tone pad to enter the handset number you want to page.4. To cancel the page, press the *EXIT button, or press the PAGE/INTbutton on the originating handset.PAGING ALL HANDSETS FROM A HANDSET1. Make sure the originating phone is OFF (not in talk mode).2. Press and release the PAGE/INT button on a handset. PAGINGEXTENSION? shows in the display.3. Use the touch-tone pad to enter the handset number you want to page. (1=to page Handset 1, 2=to page handset 2, etc., and 5=to page all handsets)4. To cancel the page, press the *EXIT or PAGE/INT button. On theoriginating handset, you may press TALK/END/CALLBACK.PAGING FROM THE BASE/GROUP PAGEUse the base-only to page both registered handsets at the same time.1. Press the page button on the base. All handsets beep for two minutes,and PAGING FROM BASE shows on each handset’s display.2. To cancel the page, press the page button on the base, or press theTALK/END/CALLBACK button or the *EXIT button on each handset.MUTETo have a private, off-line conversation, use the MUTE feature. The partyon the telephone line cannot hear you, but you can hear them.1. Press the MUTE/PROG button. The handset display shows MUTE ON.2. Press the MUTE/PROG button to cancel and return to your phone conversation.RECEIVER VOLUME CONTROLWhen the handset is ON (in talk mode) you may adjust the receiver volumeby pressing the CID/VOL (/\ or \/) button. There are four volume levels tochoose from. When the maximum or minimum volume level is reached, thephone beeps twice. VOL 1 is minimum and VOL 4 is maximum.DO NOT DISTURB (DND)DND allows you to mute the ringer of the handset.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-23.png)
![24In the standby mode, press and hold the DO NOT DISTURB button on thebase. The DND backlit indicator will light and DO NOT DISTURB shows inhandset display.To cancel, press DO NOT DISTURB again.HANDSET SPEAKERPHONE OPERATIONNOTE: If you are using the speakerphone, remain close to handset so theparty you are speaking to can hear you.ANSWERING A CALL WITH THE HANDSET1. When the phone rings, press the SPKR button on the handset.2. When finished, press the SPKR button again to hang up.MAKING A CALL WITH THE HANDSET1. Make sure the phone is OFF (not in talk mode).2. Dial the desired number,orPress the CID/VOL ( ^ or V ) button to select the desired record,orPress MEM button and then use CID/VOL ( ^ or V ) button to scroll todesired memory record.3. Press SPKR to dial number4. When finished, press the SPKR button again to hang up.NOTE: If you are using the handset and want to switch to the speakerphone,press the SPKR button, press SPKR again to end conversation. If you are usingthe speakerphone and want to switch to the handset, press the TALK/END/CALLBACK button, press TALK/END/CALLBACK again to end conversation.INTERCOM OPERATIONThe intercom feature allows you to have a conversation with anotherregistered handset without tying up the telephone line. And since thetelephone line is not in use, you may still receive incoming calls.MAKING AN INTERCOM CALL1. Make sure the phone is OFF (not in talk mode).2. Press the PAGE/INT button on the handset.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-24.png)
![253. Use the touch-tone pad to select the handset you want to page.NOTE: To cancel page, press the PAGE/INT button again or the *EXITbutton on the sending handset.4. Wait for the person at the receiving handset to press the PAGE/INT button.NOTE: If the receiving handset does not answer within two minutes, theintercom call is automatically canceled. The originating handset displays“NO ANSWER”.5. When finished, press the *EXIT button or PAGE/INT button on eitherhandset to deactivate the intercom.NOTE: The system is expandable up to 4 handsets (by purchase of optional Model25832A handset with recharge cradle). When 4 handsets are registered, the systemcan handle 2 separate intercom operations at once, for example, 1st handsetintercoms with 2nd handset while 3rd handset intercoms with 4th handset.RECEIVING AN INTERCOM CALLWhen you receive an intercom call, your handset beeps. To answer the callpress the PAGE/INT button or TALK/END/CALLBACK button.ADVANCED INTERCOM FEATURESRECEIVING AN INCOMING TELEPHONE CALL DURING AN INTERCOM CALLIf you receive a telephone call during an intercom call, the intercom call isimmediately terminated and both handsets ring. Either handset user maypress the TALK/END/CALLBACK button to answer the call.USING INTERCOM WITH EXTERNAL TELEPHONE CALLSDuring a telephone call, you may use the intercom/paging function to pageanother handset and have an off line, private (two-way) intercomconversation. You may also have a three-way conversation between theexternal caller and the handsets, or you may transfer the externaltelephone call to another handset.NOTE: Before you intercom/page another handset, you must decide whetheryou want to create a two-way or a three-way conversation.TWO-WAY CALLING1. During an external call, press the PAGE/INT button, and use the touch-tone pad to enter the handset number (1 or 2) you want to call.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-25.png)
![26NOTE: The receiving handset presses the PAGE/INT button to answer theintercom call. Both intercom users may speak privately. The external caller willnot hear the intercom conversation.2. When finished, press the *EXIT button or PAGE/INT button to end theintercom call, return to the talk mode, and resume your originaltelephone conversation.THREE-WAY CALLING1. During an external call, press the PAGE/INT key. LINE ON HOLDEXTENSION? shows in the display.2. Use the touch-tone pad to select Handset 1 or Handset 2. You will hear apaging tone and PAGING shows in the originating handset’s display.NOTE: “PAGING FROM...” shows in the display on the receiving handset, andthe receiving handset presses the PAGE/INT or TALK/END/CALLBACKbutton to answer the intercom.3. When the receiving handset connects, press the FORMAT/CONF buttonon the originating handset to conference with the receiving handset andthe external caller. CONFERENCE shows in the display on theoriginating and receiving handsets.NOTE: A handset can enter conference mode directly by pressing TALK/END/CALLBACK on the second handset during a call.TRANSFERRING EXTERNAL CALLS TO OTHER HANDSETSDuring an external call, you may transfer the external call to another handset.1. Press the PAGE/INT button on the originating handset to put an externalcall on hold, and then page the receiving handset.2. Use the touch-tone pad on the handset to select Handset 1 or Handset 2.You will hear a paging tone. PAGING shows on the originating handset’sdisplay, and PAGING FROM... shows on the receiving handset’s display.3. When the receiving handset connects, press the TALK/END/CALLBACKbutton on the originating handset to transfer the call.-OR-4. Press the TALK/END/CALLBACK button on the originating handset totransfer the call. If the receiving handset does not answer within 30seconds, the originating handset rings back and displays CALLBACK. If](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-26.png)
![27the originating handset does not answer within 20 seconds, the call isautomatically dropped.MEMORYYou may store fifty 15-character names and 20-digit telephone numbers inthe handset memory.STORING A NAME AND NUMBER IN MEMORY1. Make sure the phone is OFF (not in talk mode).2. Press the MEM key to display SELECT MEMORY 01-50.3. Press the desired memory location button (01 through 50) or use theCID/VOL (/\ or \/) button to scroll to desired the memory location.NOTE: If the memory location is occupied, the memory location number andstored name and telephone number appear in the display. If the memorylocation is empty, “EMPTY” appears in the display.4. Press the MEM key. The display shows ENTER NAME.5. Use the touch-tone pad to enter a name (up to 15 characters). More thanone letter is stored in each of the number keys. For example, to enter BillSmith, press the 2 key twice for the letter B. Press the 4 key 3 times for theletter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times forthe second letter L, and press the 1 key to insert a space between the firstand last name. Press the 7 key 4 times for the letter S; press the 6 key oncefor the letter M; press the 4 key 3 times for the letter I; press the 8 key forthe letter T; press the 4 key twice for the letter H.NOTE: If you make a mistake press the DEL button to backspace and erasethe wrong character(s) or number(s).6. Press the MEM key to confirm and save the record. The display showsENTER TEL NUMBR.7. Use the touch-tone pad to enter the telephone number (up to 20 digits,including pauses (press #PAUSE button)), and press the MEM key againto save the record. The unit beeps to confirm.NOTE: The system treats PAUSES as delays or spaces in the dialing sequence.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-27.png)
![288. To enter another name and number in a different memory location,return to step 2 and repeat the process.STORING THE LAST NUMBER DIALEDYou may transfer all three redial numbers into internal user memory.1. Make sure the phone in OFF (not in TALK mode).2. Press REDIAL button to display the most recent redial number.3. Use the CID/VOL (/\ or \/) button to scroll to desired redial number4. Press MEMORY button to display SELECT MEMO 01 - 50.5. Use touch-tone pad to enter two digit desired memory location (01through 50). Display will show ENTER NAME.6. Follow step 5 in "STORING A NAME AND NUMBER IN MEMORY" toenter name.NOTE: If the memory location is occupied, “REPLACE MEMO?” is displayed,and you must confirm replacement by pressing the MEMORY button.7. Press MEMORY button to save.8. To enter another name and number in a different memory location,return to step 2 and repeat the process.NOTE: If the redial number has more than 20 digits, it cannot be stored in memory.INSERTING A PAUSE IN THE DIALING SEQUENCE (OF A STORED NUMBER)Press the # button on the handset’s touch-tone pad to insert a delay indialing sequence when a pause is needed to wait for a dial tone (forexample, after you dial 9 for an outside line, or to wait for a computeraccess tone.) Each pause counts as one digit in the dialing sequence.REVIEWING RECORDS STORED IN MEMORY1. Make sure the phone is OFF (not in talk mode).2. Press the MEM key to display SELECT MEMORY 01-50.3. Press the CID/VOL (/\ or \/) buttons to scroll the records, or use thehandset’s touch-tone pad to enter the memory location number.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-28.png)
![29CHANGING RECORDS STORED IN MEMORYFollow the procedure for Storing Names and Numbers in Memory, exceptreplace a stored telephone number with a new one.DELETING RECORDS STORED IN MEMORY1. Make sure the phone is OFF (not in talk mode).2. Press the MEM key to display SELECT MEMORY 01-50.3. Press the CID/VOL (/\ or \/) button to scroll to the record you want todelete or use the touch-tone pad to enter the desired memory location.4. Press the DEL button to mark the record for deletion. The displayshows DELETE?5. Press the DEL button to delete the record. DELETED shows in the display.NOTE: If you don’t want to change or delete a record, simply press the*EXIT button, or wait for one minute to exit the review mode automatically.DIALING A NUMBER FROM MEMORY1. Make sure the phone is ON (in talk mode) by pressing the TALK/END/CALLBACK button.2. Press the MEM key to display MEMO # - -.3. Use the touch tone pad to enter the memory location number. Thenumber dials automatically.-OR-1. Make sure the phone is OFF (not in talk mode).2. Press the MEM key to display SELECT MEMORY 01-50.3. Press the memory location for the phone number you want to dial, oruse the CID/VOL (/\ or \/) button to scroll to the number you want to dial.4. Press the TALK/END/CALLBACK button. The number dials automatically.CHAIN DIALING FROM MEMORYUse this feature to make calls which require a sequence of numbers, such as acalling card number used for a frequently called long distance number. Thefollowing example shows how you can store each part of the dialingsequence and use chain dialing to make a call through a long distance service:](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-29.png)
![30The Number For Memory LocationLong Distance Access Number 7Authorization Code 8Frequently called long distance number 91. Make sure the phone is ON (in talk mode) by pressing the TALK/END/CALLBACK button.2. Press the MEM key, and then press 07.3. When you hear the access tone, press the MEM key, and then press 08.4. At the next access tone, press the MEM key and then 09.CALLER ID (CID)Caller ID (CID) is a service available from your local telephone company.For Caller ID to work on this system, you must subscribe to Caller IDservice. To receive Caller ID information for a Call Waiting call, you mustsubscribe to the combined Call Waiting Caller ID service.This telephone system receives and displays CID information transmittedby your local telephone company. This information may include the phonenumber, date and time; or the name, phone number, and date and time.CID ERROR CODESVarious Caller ID error messages may appear in the display. Refer to theDisplay Messages section of this User’s Guide for more information.Caller’s name Caller’s phone numberTime call received Date call received Number of new calls received](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-30.png)
![31RECEIVING CID RECORDSWhen you receive a call, the Caller ID information is transmitted betweenthe first and second ring. The Caller ID information appears on the displaywhile the phone rings, giving you a chance to monitor the information anddecide whether or not to answer the call.STORING CID RECORDS (IN CALLER ID MEMORY)If you are not at home or cannot answer, your telephone’s Caller IDmemory stores the data for the 40 most recent calls you received so youcan see who called while you were unavailable. When the 41st call isreceived, the oldest Caller ID record (1st call) is automatically deleted.You may review the stored information at any time. Calls received sinceyour last review show as NEW in the display.REVIEWING CID RECORDSAs calls are received and stored, the display is updated to let you knowhow many calls have been received. To scroll CID records:1. Make sure the phone is OFF (not in talk mode).2. Press the CID/VOL (\/) button to review the newest CID record.3. Press the CID/VOL (/\) button to review the oldest CID record first.As you review CID records, the display shows you the followinginformation for each call:• The telephone number of the caller.• The number of the call, with regard to the order received.• The name of the caller, if this service is available in your area.• Time and date the call was received.• NEW appears for all calls that have not been previously reviewed.• REPT shows in the display for a call that has not been previouslyreviewed but is received from the same number more than once.NOTE: Check with your local phone company regarding name service availability.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-31.png)
![32STORING CID RECORDS IN INTERNAL MEMORYYou may also store CID information in the phone’s internal memory. Youmay not reformat CID records stored in memory.TIP: To prevent the CID information from automatically being deleted, youmay want to store it in the phone’s memory.NOTE: It is important that you format CID records correctly before storing ininternal memory.1. Make sure the phone is OFF (not in talk mode).2. Use the CID/VOL (/\ or \/) button to scroll to the desired CID record.3. Press the MEM key to display SELECT MEMORY 01-50.4. Use the touch-tone pad to enter a memory location number (forexample, press 01 to store the record in memory location one).NOTE: If the memory location is occupied, “REPLACE MEMO?” is displayed,and you must confirm replacement by pressing the MEM button.NOTE: Press the *EXIT button once to keep the previous setting and returnto the sub-menu.NOTE:If the selected CID record contains any information that is non-numeric, the unit will not allow this record to transfer to the internal usermemory. The handset will display “UNABLE TO STORE”.DIALING A CID NUMBERWhile reviewing CID records, you may dial the phone number showing inthe display.1. Make sure the phone is OFF (not in talk mode).2. Press CID/VOL (/\ or \/) button until the desired CID record shows inthe display.NOTE: Depending on (a) how the incoming caller’s phone number is formattedwhen it is received, and (b) whether or not you previously pre-programmed yourlocal area code into the set up menu, you may need to adjust the format of theincoming caller’s stored phone number before making the call.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-32.png)
![33Available formats include:Number of digits Explanation ExampleEleven digits long distance code “1 ” 1-317-888-8888+3-digit area code+7-digit telephone number.Ten digits 3-digit area code + 317-888-88887-digit telephone number.Seven digits 7-digit telephone number. 888-88883. If the number does not dial as shown, press the format/conferencebutton. Repeat if necessary, until the correct number of digits show inthe display.4. Press the TALK/END/CALLBACK button on the handset. Thenumber dials automatically.NOTE: If the telephone number is corrupted, such as an alphabeticalcharacter in a number field, you will hear an error tone and the number is notdialed. Unit displays "UNABLE TO DIAL".DELETING A CID RECORD1. Make sure the phone is OFF (not in talk mode).2. Use the CID/VOL (/\ or \/) button to display the CID record you want to delete.3. Press the DEL button. The display shows DELETE CALL ID?4. Press the DEL button to erase the record showing in the display. Thedisplay shows DELETED.NOTE: Press the *EXIT key to return to the standby mode.DELETING ALL CID RECORDS1. Make sure the phone is OFF (not in talk mode).2. Use the CID/VOL (/\ or \/) button to scroll to any CID record.3. Press and hold the DEL button until DELETE ALL? shows in the display.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-33.png)
![4. Press DEL button to erase all of the current CID records. The displayshows DELETED followed by NO CALLS.NOTE: Press the *EXIT key on the handset to return to the standby mode.CHANGING THE BATTERYCAUTION: To reduce the risk of fire or personal injury, use only thebattery 5-XXXX that is compatible with this unit.1. Make sure the telephone is OFF (not in talkmode) before you replace battery.2. Remove the battery compartment cover.3. Disconnect the cord attached to the batterypack from the jack inside the batterycompartment and remove the battery packfrom the handset.4. Insert the new battery pack and reconnectthe battery plug.5. Put the battery compartment cover back on.6. Place handset in the base or handset chargecradle to charge. If you don’t charge thehandset battery properly (for 16 hours) whenyou first set up the phone and/or when you install a new battery pack, thebattery ’s long-term performance will be compromised.NOTE: If the battery is not properly installed in the handset, or if the battery pack isnot properly connected to the jack inside the battery compartment. "NO BATTERY"shows in the display when the handset is placed in the charging cradle.NOTE: The RBRC seal on the battery used in your ATLINKSUSA, Inc. product indicates that we are participating in aprogram to collect and recycle Nickel Cadmium batteriesthroughout the United States. Please call 1-800-8-BATTERY forinformation or contact your local recycling center.BatterypackplugBattery compartment jackBatterypackBatterycompartment](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-34.png)
![BATTERY SAFETY PRECAUTIONS• Do not burn, disassemble, mutilate or puncture. Like other batteries ofthis type, toxic materials could be released which can cause injury.• Keep batteries out of the reach of children.• Remove batteries if storing over 30 days.BELT CLIP AND OPTIONAL HEADSETCONNECTING THE BELT CLIP1. To attach the belt clip, insert the sides of the beltclip into the slots on each side of the handset.2. Snap the ends of the belt clip into place.CONNECTING AN OPTIONAL HEADSET TOTHE HANDSETEach handset can be used with an optionalheadset hands free operation.1. Connect the headset to the headset jack onthe side of the handset The handsetreceiver and microphone are disabledwhen the headset is connected.2. Adjust the headset to rest comfortably on topof your head and over your ear. Move themicrophone to approximately two to threeinches from your mouth.3. Press the TALK/END/CALLBACK button to answera call or make calls using the headset.4. To return to normal operation, unplug theheadset from the jack.Belt clipSlot forSlot forHeadset jackHeadset Plug](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-35.png)
![36DISPLAY MESSAGESThe following messages shows the status of the phone, provides Caller IDinformation, or helps you set up and use your phone.INCOMPLETE DATA CID information is interrupted duringtransmission or the phone line is excessively noisy.HANDSET NAME Prompt telling you to enter the user name for theregistered handset.ENTER NAME Prompt telling you to enter a name in one ofthe 50 memory locations.LINE IN USE Displays on handset while the line is in use.ENTER TEL NUMBR Prompt telling you to enter a telephone numberin one of the 50 memory locations.DELETE ALL? Prompt asking if you want to erase allCID records.DELETE CALL ID? Prompt asking if you want to erase the CID recordshowing on the display.DELETE? Prompt asking if you want to erase one of the 50records stored in the phone’s memory.END OF LIST Indicates that there is no additional informationin CID memory.NEW Indicates call or calls which have not been reviewed.UNKNOWN CALLER Indicates incoming call is from an area not servicedby CID or the CID information was not sent.NO BATTERY Indicates the battery is not properly installed in thehandset, or the battery pack is not properly connectedto the jack inside the battery compartment.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-36.png)
![37NO USER MEMORY Indicates the memory location contains no usermemories and the user is trying to mark a specific userrecord for VIP MELODY.DUPLICATE NUMBER Under VIP melody feature, if the desired number/record was selected in any one of TEN VIPmelody records before, "DUPLICATE NUMBER"shows in the display.HANDSET NEEDS Indicates you must register a non-registeredREGISTRATION handset prior to useSEARCHING Indicates handset is searching for the base.OUT OF RANGE Indicates handset is too far away from the base.Move closer to the base.PAGING or Someone pressed the page/int button on thePAGING FROM base or handset.BLOCKED NUMBER Indicates the person is calling from a numberwhich is blocked from transmission.REPT Indicates a repeat call message. Indicates a newcall from the same number was received morethan once.NO CALLS Indicates there are no CID records in memory.NO DATA Indicates no CID information was received , youare not subscribed to CID service, or CID serviceis not working.NEW CALL XX XX represents the number of new CID recordsnot reviewed.Low Battery Indicates the battery needs to be charged.LONG DISTANCE Indicates CID record is from a long distance call.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-37.png)
![38HANDSET SOUND SIGNALSSignal MeaningA long warbling tone (with ringer on) Signals an incoming callThree short beeps Page signalOne short beep (every 7 seconds) Low battery warningTROUBLESHOOTING GUIDETELEPHONE SOLUTIONSNo dial tone• Check or repeat installation steps:Make sure the base power cord is connected to a workingelectrical outlet.Make sure the telephone line cord is connected to the base and thewall jack.• Connect another phone to the same jack. If it doesn’t work, the problemmight be your wiring or local service.• The handset may be out of range of the base. Move closer to the base• Make sure the battery is properly charged (for 16 hours).• Make sure the battery pack (in the handset) is properly installed.• The handset should beep when you press the TALK/END/CALLBACKbutton, and the charge indicator on the base should be lit when thehandset rests in the cradle. If not, the battery may need to be charged.• Place handset in charge cradle for at least 20 seconds to reset the unit.Handset does not ring• Make sure the handset ringer software switch is set to on.• The handset may be out of range of the base. Move closer to the base.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-38.png)
![39• You may have too many extension phones on your line. Try unpluggingsome extension phones.• Check for a dial tone.You experience static, noise, or fading in and out• The handset may be out of range of the base. Move closer to base.• Make sure base is not plugged into an electrical outlet with anotherhousehold appliance. If necessary, relocate the base.• Charge the battery (for 16 hours).Unit beeps• Clean the charging contacts on the cordless handset and base chargecradle with a soft cloth or an eraser.• See solutions for “No dial tone ” on previous page.• Replace the battery.Memory dialing doesn’t work• Did you program the memory location keys correctly?• Did you follow proper dialing sequence?Unit locks up and no communication between the base and cordless handset• Unplug the power supply from the electrical outlet and the back of thebase. Remove the handset battery. Wait for 30 seconds and plugthepower supply back into the base and electrical outlet. Reconnect thebattery and charge for 16 hours.Charge Indicator on the Base Flashes• Provided your phone company offers voice messaging service and yousubscribe to it, the charge indicator on the base flashes when the phoneis not in use to indicate there is a message waiting. It's stops flashingafter the message has been reviewed.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-39.png)
![40CALLER ID SOLUTIONSNo Display• Charge the battery (for 16 hours). Or replace the battery.• Make sure the unit is connected to a non-switched electrical outlet.Disconnect the power supply from the base and reconnect it.Caller ID Error Message• The unit displays this message if it detects anything other than validCaller ID information during the silent period after the first ring. Thismessage indicates the presence of noise on the line.No Caller ID• You must be subscribed to the standard Name/Number Caller ID servicefrom your local telephone company to receive CID information.BATTERYIf you experience any of the following problems, even after recharging thebattery, you may need to replace the battery pack:• Short talk time• Poor sound quality• Limited range• Charge indicator fails to turn on](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-40.png)
![41GENERAL PRODUCT CARETo keep your unit working and looking good, follow these guidelines:• Avoid dropping the handset, as well as other rough treatment to the phone.• Clean the phone with a soft cloth.• Never use strong cleaning agents, paint thinner, abrasive powder,alcohol, or other chemical products to clean the unit. Doing so willdamage the finish.• Retain the original packaging in case you need to ship the phone at alater date.• Periodically clean the charge contacts on the handset and base with aclean pencil eraser.CAUSES OF POOR RECEPTION• Aluminum siding.• Foil backing on insulation.• Heating ducts and other metal construction that can shield radio signals.• You ’re too close to appliances such as microwaves, stoves, computers, etc.• Atmospheric conditions, such as strong storms.• Base is installed in the basement or lower floor of the house.• Base is plugged into AC outlet with other electronic devices.• Baby monitor is using the same frequency.• Handset battery is low.• You’re out of range of the base.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-41.png)
![42INDEXAAccessory Order Form 45Advanced Intercom Features 25Answering a Call with the Handset 23Answering Calls 20Area Code 17Auto Standby 21BBase Layout 8Battery 39Battery Safety Precautions 34Belt clip and Optional Headset 35CCall Timer 20Caller ID (CID) 29Caller ID Solutions 39Causes of Poor Reception 40Chain Dialing from Memory 29Changing a Stored VIP Melody Record17Changing Records Stored in Memory 28Changing the Battery 33Charge Indicator 20CID Error Codes 30Connecting an Optional Headset to theHandset 35Connecting the AC (Electrical) Power 11Connecting the Belt Clip 35Connecting the Telephone Line 11DDe-Registration 18Default Setting 19Deleting a CID Record 33Deleting All CID Records 33Deleting Records Stored in Memory 28Dialing a CID Number 32Dialing a Number from Memory 28Display Messages 35Do Not Disturb (DND) 23EEquipment Approval Information 2Exit 22FFCC RF Radiation Exposure Statement 5Flash/Call Waiting 21GGeneral Product Care 40Global De-registration 19HHandset Setup 14Handset Charge Cradle Layout 8Handset Layout 7Handset Name 14Handset Sound Signals 37Handset to Handset Paging 22Hearing Aid Compatibility (HAC) 2IInserting a Pause in the DialingSequence (of a Stored Number) 28Installation 10Installation Guidelines 10Installing the Handset Battery 12Installing the Phone 11Intercom Operation 24Interference Information 2Introduction 5](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-42.png)
![43KKey Tone 17LLanguage 14Last Number Redial 21Limited Warranty 44MMaking a Call with the Handset 24Making an Intercom Call 24Making Calls 20Memory 26Mute 23PPage 22Paging from the Base/Group Page 23Parts Checklist 9Pre-Dialing 20Programming Functions 13Programmming the Telephone 13RReceiver Volume Control 23Receiving an Incoming Telephone CallDuring an Int 25Receiving an Intercom Call 25Receiving CID Records 30Registration 18Reviewing And Deleting Stored VIPMelody Record 17Reviewing CID Records 30Reviewing Records Stored in Memory28Ringer HI/LOW/OFF 21Ringer Tone 15Ringer Volume 15Room Monitor 13SService 41Standby Screen 13Storing a Name and Number in Memory26Storing CID Records (In Caller IDMemory) 30Storing CID Records in Internal Memory31Storing the Last Number Dialed 27Storing VIP Melody 16TTelephone Jack Requirements 9Telephone Operation 20Telephone Solutions 37Three-Way Calling 25Transferring External Calls to OtherHandsets 26Troubleshooting Guide 37Two-Way Calling 25UUsing Intercom with External TelephoneCalls 25VVIP Melody 15](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-43.png)
![44SERVICEIf trouble is experienced with this equipment, for repair or warrantyinformation, please contact customer service at 1-800-448-0329. If theequipment is causing harm to the telephone network, the telephonecompany may request that you disconnect the equipment until theproblem is resolved.This product may be serviced only by the manufacturer or its authorizedservice agents. Changes or modifications not expressly approved byATLINKS USA, Inc. could void the user’s authority to operate this product.For instructions on how to obtain service, refer to the warranty included inthis guide or call customer service at 1-800-448-0329.Or refer inquiries to:ATLINKS USA, Inc.Manager, Consumer RelationsP O Box 1976Indianapolis, IN 46206Attach your sales receipt to the booklet for future reference or jot down thedate this product was purchased or received as a gift. This information willbe valuable if service should be required during the warranty period.Purchase date ________________________________________________Name of store ________________________________________________ACCESSORY INFORMATIONDESCRIPTION MODEL NO. PRICE*AC power adapter 5-XXX $Belt Clip 5-2658 (translucent gray) $Headset 5-2425 $Replacement Handset Battery 5-2660 $Handset Charge Cradle w/Pwr. Adaptor 5-4659 $To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376.A shipping and handling fee will be charged upon ordering. We are required by law to collectappropriate sales tax for each individual state, country, and locality to which the merchandise isbeing sent. Items are subject to availability. *Prices are subject to change without notice.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-44.png)
![45LIMITED WARRANTYWhat your warranty covers:• Defects in materials or workmanship.For how long after your purchase:• One year, from date of purchase.(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.)What we will do:• Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product ’swarranty period.How you get service:• Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommendusing the original carton and packing materials.• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, mustbe presented to obtain warranty service. ”For rental firms, proof of first rental is also required. Also print your name and address and adescription of the defect. Send via standard UPS or its equivalent to:ATLINKS USA, Inc.c/o Thomson11721 B Alameda Ave.Socorro, Texas 79927• Pay any charges billed to you by the Exchange Center for service not covered by the warranty.• Insure your shipment for loss or damage. ATLINKS accepts no liability in case of damage or loss.• A new or refurbished unit will be shipped to you freight prepaid.What your warranty does not cover:• Customer instruction. (Your Owner ’s Manual provides information regarding operating instructions and user controls. Any additionalinformation, should be obtained from your dealer.)• Installation and setup service adjustments.• Batteries.• Damage from misuse or neglect.• Products which have been modified or incorporated into other products.• Products purchased or serviced outside the USA.• Acts of nature, such as but not limited to lightning damage.Product Registration:• Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever benecessary. The return of the card is not required for warranty coverage.Limitation of Warranty:• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS ORIMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBYDISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE AGUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ATLINKS USA, INC.SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUTOF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITEDWARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANYIMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THEAPPLICABLE WARRANTY PERIOD SET FORTH ABOVE.How state law relates to this warranty:• Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an impliedwarranty lasts so the above limitations or exclusions may not apply to you.• This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. If you purchased yourproduct outside the USA:• This warranty does not apply. Contact your dealer for warranty information.](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-45.png)
![Model 2583100003411 (Rev 0 E/S)04-46Printed in ChinaATLINKS USA, Inc.101 West 103rd StreetIndianapolis, IN 46290© 2004 ATLINKS USA, Inc.Trademark(s) ® RegisteredMarca(s) Registrada(s)](https://usermanual.wiki/Thomson/2-5831A.USERS-MANUAL/User-Guide-523094-Page-46.png)