Thomson 2-5942CH 5.8G CORDLESS HANDSET ANSWERING SYSTEM User Manual USERS MANUAL

Thomson Inc. 5.8G CORDLESS HANDSET ANSWERING SYSTEM USERS MANUAL

USERS MANUAL

For  there will be  additional handset, charge cradle, battery pack and cover than shown above.For  there will be  additional handsets, charge cradles, battery packs and covers than shown above.For  there will be  additional handsets, charge cradles, battery packs and covers than shown above.Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.• This equipment may not be used on coin service provided by the telephone company.• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer. Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.4. Insert the battery pack.5. Close the battery compartment by pushing the door up until it snaps into place.1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall.1. Make sure the answering system is .2. Press ash/answerer/call waiting button on the handset to enter answerer remote mode.3. Press key [8] to enter Time/Day set menu on handset.4. To set Hour, key in [00]-[12].5. To set Minutes, key in [00]-[59].6. To set AM/PM, press the CALLER ID-VOLUME 5or6 button. 7. Press #PAUSE/ringer button to conrm the setting.For best results when recording, you should be about nine inches from the microphone, and eliminate as much background noise as possible.1. Make sure the answering system is .2. Press and hold the announce button on the base.3. Begin speaking after you hear the beep.4. Release the button when you nish your announcement.Press and release the announce button to review your outgoing announcement.1. Make sure the answering system is .2. Press ash/answerer/call waiting button on the handset to enter answerer remote mode.3. Press key [9] to enter Ring to Answer menu on handset.4. Use the CALLER ID-VOLUME 5or6 button to choose 3 rings, 5 rings or Toll saver.5. Press #PAUSE/ringer button to conrm the setting.There are eight programmable menus available: Language, Handset Name, Area Code, Ringer ON/OFF, Ringer Tone, Tone/Pulse,Transfer ON/OFF and Default Setting.During programming, you may press the mute/menu button at any time to go to the next option. To exit the menu, keep the previous setting and return to the standby mode, press the *EXIT/tone button.1. Press the mute/menu button until 4 shows in the display. 1ENG is the default. (ENG stands for English. FRA stands for French. ESP stands for Spanish.)2. Use the CALLER ID-VOLUME5or6 button or the touch-tone pad on the handset to enter your selection.3. Press mute/menu again to save.1. Press the mute/menu button until  shows in the display.2. Use the touch-tone pad to enter the name (up to 15 characters). More than one letter is stored in each of the number keys. For example, to enter the name Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Wait for one second. Press the 5 key 3 times for the second letter L. Press th e 1 key to insert a space between the L and the S. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H.3. Press mute/menu again to save.1. Press the mute/menu button until  shows in the display. - - - is the default. 2. Use the touch-tone pad on the handset to enter your three digit area code.3. Press mute/menu again to save.1. Press the mute/menu button until  4shows in the display. 1ON is the default.2. Use the CALLER ID-VOLUME5or6 button or the touch-tone pad on the handset to scroll to or .3. Press mute/menu to save.You can choose from 3 ring tones.1. Press the mute/menu button until  4 shows in the display. 01 is the default.2. Use the CALLER ID-VOLUME5or6 button or the touch-tone pad on the handset to select from  to .3. Press mute/menu to save.1. Press the mute/menu button until 4 shows in the display. 1 TONE is the default.2. Use the CALLER ID-VOLUME5or6 button or the touch-tone pad on the handset to scroll to  or .3. Press mute/menu to save.In order to use the Call Transfer feature (applicable ONLY with additional handsets), you must have the Transfer ON/OFF set to ON through the menu of the transferring handset. 1. Press the mute/menu button until 4 shows in the display. 2. Use the CALLER ID-VOLUME (5or6) button or the touch tone pad on the handset and select .3. Press mute/menu again to save.You may return handset settings to the factory default setup using this menu.1. Press the mute/menu button until 4 shows in the display. NO is the default.2. Use the CALLER ID-VOLUME (5or6) button on the handset to scroll to  or .3. Press mute/menu to save. When the charge/in use indicator on the base is lit, the phone is or the handset is being charged. The handset visual ringer and base indicator ash when you receive a call.1. When the phone rings, pick up the handset and press the TALK/CALL BACK button.2. When nished, press the TALK/CALL BACK button again or place the handset on the base cradle to hang up.1. Pick up the handset and press the TALK/CALL BACK button. Wait for the dial tone. The call timer starts counting minutes and seconds in the display.2. Dial a telephone number.3. When nished, press the TALK/CALL BACK button again or place the handset on the base cradle to hang up.1. Make sure the phone is  (not in TALK mode).2. Dial a telephone number (the number you dial shows in the display).3. Press the TALK/CALL BACK button on that handset. The number automatically dials and the call timer starts counting the minutes and seconds in the display.4. When nished, press the TALK/CALL BACK button again to hang up.While the phone is  (in TALK mode), press the redial button to redial the last number you dialed (up to 32 digits). While the phone is  (in standby mode), press the redial button and then the TALK/CALL BACK button to redial the last number.Use the ash/answerer/call waiting button to activate custom calling services such as call waiting, which are available through your local phone company.While talking on the phone, it may be necessary for you to manually change the channel to improve reception and reduce noise or static on the line. Press and release the chan button to move to the next clear channel.Press the *EXIT/tone button to cancel any command you initiated.This feature assists in locating a misplaced handset.Press the page button on the base. The handset beeps continuously for about 2 minutes until you press the TALK/CALL BACK button on the handset or the page button on the base.Apart from the setting in the main menu, there is a shortcut to set the ringer. Make sure the phone is  (not in talk mode).1. Press the #PAUSE/ringer button to go to the  menu.  4 shows in the display. 1ON is the default.2. Use the CALLER ID-VOLUME (5or6) button or the touch-tone pad on the handset to scroll to or .3. Press the #PAUSE/ringer button to save your selection. You will hear a conrmation tone.When the phone is  (in TALK mode) press the CALLER ID-VOLUME (5or6) button to adjust the listening level. Choose from ve volume settings.  is the lowest volume and  is the highest volume.Use mute during a phone conversation to speak privately and off-line with a third party.1. Press the mute/menu button.  shows in the display. The party on the telephone will not hear you.2. Press the mute/menu button when nished.This feature is useful only if you have pulse (rotary) service. Temporary Tone Dialing enables pulse (rotary) service phone users to access touch tone services offered by banks, credit card companies, etc. For example, when you call your bank you may need to enter your bank account number. Temporarily switching to touch tone mode allows you to send your number.1. Dial the telephone number and wait for the line to connect.2. When your call is answered, press the *EXIT/tone button on the handset to temporarily change from pulse dialing to tone dialing.3. Follow the automated instructions to get the information you need.4. Hang up the handset and the phone automatically returns to pulse (rotary) dialing mode.During an external call, you may transfer the external call to another handset.1. Press the format/trans button on the originating handset.  shows in the display. All registered handsets will be paged.2. Press the format/trans button or TALK/CALL BACK on receiving handset to answer call.format/transMake sure your package includes the items shown here.101 West 103rd Street Indianapolis, IN 46290-1102© 2007 Thomson Inc. Trademark(s) ® RegisteredMarca(s) Registrada(s)Model 25942 00019461 (Rev. 4 Dom E/S) 08-02 Printed in ChinaTo use this phone, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular jack, call your local phone company to nd out how to get one installed.Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.• Avoid sources of noise and heat, such as motors, uorescent lighting, microwave ovens, heating appliances and direct sunlight.• Avoid areas of excessive dust, moisture and low temperature.• Avoid other cordless telephones or personal computers.• Never install telephone wiring during a lightning storm.• Never install telephone jacks in wet locations unless the jack is specically designed for wet locations.• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.• Use caution when installing or modifying telephone lines.SEE MARKING ON BOTTOM / BACK OF PRODUCTRISK OF ELECTRIC SHOCK DO NOT OPENWARNING: TOPREVENT FIRE ORELECTRICAL SHOCKHAZARD, DO NOTEXPOSE THISPRODUCT TO RAINOR MOISTURE.THE LIGHTNINGFLASH AND ARROWHEAD WITHIN THETRIANGLE IS AWARNING SIGNALERTING YOU OF“DANGEROUSVOLTAGE” INSIDETHE PRODUCT.CAUTION: TO REDUCE THERISK OF ELECTRIC SHOCK, DONOT REMOVE COVER (ORBACK). NO USERSERVICEABLE PARTS INSIDE.REFER SERVICING TOQUALIFIED SERVICEPERSONNEL.THE EXCLAMATIONPOINT WITHIN THETRIANGLE IS AWARNING SIGNALERTING YOU OFIMPORTANTINSTRUCTIONSACCOMPANYINGTHE PRODUCT.CAUTION: This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time. Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are already on the phone, a beep indicates the presence of a Call Waiting call on the line. Only the handset that is in use at the time of the call will display and store the Call Waiting Caller ID information.• When you hear the call waiting beep in the handset receiver, press the ash/answerer/call waiting button to put the current call on hold and answer the incoming call. Press ash/answerer/call waiting again to return to the original call.When you receive a call, the Caller ID information is transmitted between the rst and second ring. The Caller ID information appears on the display while the phone rings, giving you a chance to monitor the information and decide whether or not to answer the call.If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the 40 most recent calls you received so you can see who called while you were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is automatically deleted.You may review the stored information at any time. Calls received since your last review show as  in the display. Calls that have not been previously reviewed but were received from the same number more than once show as  in the display.As calls are received and stored, the display is updated to let you know how many calls have been received. To scroll CID records:1. Make sure the phone is  (not in talk mode).2. Press the CALLER ID-VOLUME (6) button to review the newest CID record.3. Press the CALLER ID-VOLUME (5) button to review the oldest CID record rst.1. Make sure the phone is  (not in TALK mode). 2. Use the CALLER ID-VOLUME (5or6) button to display the desired record. 3. Press the TALK/CALL BACK button. The number dials automatically.Available formats include:Number of digits Explanation Example long distance code “1 ” 1-317-555-8888 +3-digit area code +7-digit telephone number.  3-digit area code + 317-555-8888 7-digit telephone number. 7-digit telephone number. 555-8888You may also store CID information in the phone’s internal memory. 1. Make sure the phone is (not in talk mode).2. Use the CALLER ID-VOLUME (5or6) button to scroll to the desired CID record.3. Press the mem button.4. Use the touch-tone pad to enter a memory location (0-9) to store the number in that memory location. You will hear a conrmation tone. The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.Privacy of Communications may not be ensured when using this product.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Ofce, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.Notice: The changes or modications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.This telephone system meets FCC standards for Hearing Aid Compatibility.Licensed under US Patent 6,427,009.This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.2. Plug one end of the telephone line cord into the TEL LINE jack at the back of the base and the other end into a modular jack.3. Plug the AC power converter into the electrical outlet and the DC connector into the jack at the back of the base.4. Place the handset in the base cradle. The charge/in use indicator turns on, verifying the battery is charging. The unit will take 20 seconds to register and verify its security code.  shows in the display.5. Allow the phone to charge for 16 hours prior to rst use. If you don’t properly charge the phone, battery performance is compromised.1. Turn the base over.2. Attach the wall mounting pedestal by rst inserting the tabs on the open edge of the pedestal into the slots on the lower portion of the bottom of the base. Then push down and snap the pedestal into place.3. Slip the mounting holes (on the back of the base) over the wall plate posts, and slide the unit down into place. (Wall plate not included.)This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system.• Press the ans on/off button to turn the answering system  and . The MESSAGES indicator lights when the answering system is . The indicator blinks when you have new messages.The default voice prompt language is English.To change the answering system’s voice prompt language, press and hold the skip button for two seconds. The unit announces  (Spanish selected).658 7 1. Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset.2. Locate the battery compartment on the back of the handset.3. Plug the battery pack cord into the jack inside the compartment.  shows in the display.black wirered wirebatterypackPRESS DOWNFIRMLY 
1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter the memory location,  shows in the display.2. Press the mem button again, and the new CID record replaces the old memory in that location. You will hear a conrmation tone.1. Make sure the phone is  (not in TALK mode).2. Use the CALLER ID-VOLUME (5or6) button to display the CID record you want to delete.3. Press delete. The display shows .4. Press delete again to erase the record and  shows in the display. You will hear a conrmation tone.1. Make sure the phone is  (not in TALK mode).2. Use the CALLER ID-VOLUME (5or6) button to display any Caller ID record.3. Press and hold the delete button until  shows in the display.4. Press delete again to erase all records. You will hear a conrmation tone. The display shows .Each handset can store up to ten 24-digit numbers with up to 15-character names in memory for quick dialing. This memory feature is in addition to the CID memory log, which stores up to 40 CID records in each handset.1. Make sure the phone is  (not in TALK mode).2. Press the mem button.3. Press the desired memory location (0 through 9) or use CALLER ID-VOLUME (5or6) to scroll to the desired memory location.4. Press the mem button again. The display shows .5. Use the touch-tone pad on the handset to enter the name (up to 15 characters) and press the memory button to save. More than one letter is stored in each of the number keys. For example, to enter the name Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Wait for one second. Press the 5 key 3 times for the second letter L. Press the 1 key to insert a space between the L and the S. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H.6. Press the mem button to save the name. The display shows .7. Use the touch-tone pad to enter the telephone number you want to store (up to 24 digits). 8. Press mem again to store the number. You will hear a conrmation tone.1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.2. Press the redial button.3. Press the mem button to store the number. You will hear a conrmation tone.1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.2. Press the redial button.3. Press the mem button, and  shows in the display.4. Press the mem button again to replace the old number with the new number. You will hear a conrmation tone.If a pause is needed to wait for a dial or access tone, press the #PAUSE/ringer button to insert a delay in dialing sequence of a stored number (for example, after you dial 9 for an outside line, or to wait for a computer access tone). Pause shows in the display as a P, and each pause counts as one digit in the dialing sequence.1. Repeat steps 1 through 7 in Storing a Name and Number in Memory.2. Press the mem button, and  shows in the display.3. Press the mem button to store the number. You will hear a conrmation tone.1. To review stored numbers, press the mem button, and use the CALLER ID-VOLUME (5or6) button to scroll to the memory location, or press the corresponding number key for a desired memory location (0-9).2. When the data shows in the display, press the delete button. The display shows .3. Press delete again to delete the data. The display shows .1. Make sure the phone is  by pressing the TALK/CALL BACK button.2. Press the mem button.3. Press the memory location (0-9). The number dials automatically. 1. Make sure the phone is  (not in TALK mode).2. Press the mem button.3. Use the touch-tone pad or the CALLER ID-VOLUME (5or6) button to scroll to the number you want to dial.4. Press the TALK/CALL BACK button. The number dials automatically.Use this feature to make calls which require a sequence of numbers, such as calling card calls to a frequently called long distance number. Each part of the sequence is dialed from memory. The following example shows you how to use chain dialing to make a call through a long distance service: Long distance access number 7Authorization code 8Frequently called long distance number 91. Make sure the phone is  (in TALK mode).2. Press the mem button and then press 7.3. When you hear the access tone, press the mem button and then press 8.4. At the next access tone, press the mem button and then 9. This section discusses the buttons and features on the answering system.The messages indicator shows you how many messages you have received, and the indicator blinks when new messages are received. The answerer must be  in order for the messages indicator to work.1. Wait for the caller to begin leaving a message (to determine who is calling).2. To speak to the caller, pick up the handset, and press the TALK/CALL BACK button.The answering system automatically stops recording when you activate the handset or pick up an extension phone.The messages indicator on the base lets you know when you have messages. To play messages, press PLAY/STOP. While a message is playing, you may do the following:• Press PLAY/STOP to stop the message playback.• Press and release 7 repeat to restart the current message; continue pressing and releasing 7 repeat to review previous messages.• Press and release 8 skip to go to the next message.When answering system memory is full, the system answers after 10 rings, beeps and waits for you to enter the 3-digit security code. If you don’t enter the security code within 7 seconds, the phone hangs up.You should erase some messages so the answering system can record new ones.You may erase messages three ways: one message at a time from the base; all messages from the base; or one message at a time from the handset or a phone in another location.• Press PLAY/STOP. The message plays. • Press and release the erase button.• Press and hold the erase button until the unit beeps. • Press ash/answerer/call waiting button to enter into the handset remote access operation.• Press PLAY/STOP on the handset (the 2 button). The message plays.• Press erase (the 0 button) to erase the message during message playback.Use the memo feature to leave a message.1. Press and hold the memo button on the base. 2. Begin speaking after you hear the beep.3. Release the memo button when nished. You may access the answering system with the cordless handset or from any tone-dial compatible telephone.1. Press the ash/answerer/call waiting button to access the answering system. 2. Use the corresponding handset keys just like you would use the base buttons (see Answering System Setup). The button functions are located on the handset. For example, to play messages: • Press the ash/answerer/call waiting button. The display shows .• Press 2 (PLAY/STOP).• When you are nished listening to your messages, press the ash/answerer/call waiting button again.Use the handset to screen calls even when you can’t hear the answering system. When the answering system picks up:1. Press the ash/answerer/call waiting button to access the answering system.2. Listen as the caller leaves a message.3. Press the TALK/CALL BACK button to speak to the person or press the ash/answerer/call waiting button to stop screening the call. You can access your answering system from any touch-tone phone by entering your 3-digit security code after you hear the outgoing announcement.1. Dial the telephone number to which the answering system is connected to.2. Enter the security code after you hear the tone.3. Follow the voice menu to use the answering system’s remote functions.The remote feature lets you perform the following functions:To Press this ButtonReview message 1Play back messages 2Stop message playback 2Erase message 0 (during message playback)Skip message 3Turn answerer on/off 4Review voice menu options 7The default security code for accessing the answering system from another location is . You must use the handset to change the security code. With the phone  (not in TALK mode), follow these steps:1. Press the ash/answerer/call waiting button to display . The handset beeps once and announces the Remote Access menu.2. Press the *EXIT/tone button.3. Enter the new 3-digit security code.4. Press the *EXIT/tone button again. The unit announces the new code, pauses, beeps, and then announces the menu options again.The following messages show the status of the answering system or help you set up and use the system. Indicates the total number of messages. The voice time/day stamp needs to be set. Answering system is turned off. The system is answering a call and recording an incoming call. Answering system memory is full. The system is recording a memo or an  announcement. Answering system is being accessed remotely from another location. A long warbling tone (with ringer on) Signals an incoming call Three short beeps (several times) Page signalOne long tone Conrmation toneTwo short beeps Error toneOne beep every 7 seconds Low battery warningNo display• Fully charge (for 16 hours) or replace the battery.• If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet. Unplug the AC power converter from the unit and plug it back in.• To see Caller ID information in your display, you must be subscribed to Caller ID service through your local telephone company.Caller ID incomplete • The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the rst ring. This message indicates the presence of noise on the line. Handset can not link.• If any handsets become inoperable, place it on the main base cradle for 20 seconds to re-register.No dial tone• Check or repeat installation steps• Make sure the base power cord is connected to a working electrical outlet.• Make sure the telephone line cord is connected to the base unit and the modular phone jack?• Disconnect the base from the wall phone jack and connect another phone to the same jack. If there is no dial tone on the second phone, the problem might be your wiring or local service.• The handset might be out of range of the base. Move closer to the base.• Make sure the battery is properly charged (for 16 hours).• Ensure the battery pack is installed correctly.• Did the handset beep when you pressed the TALK/CALL BACK button? Did the in use indicator come on? The battery may need to be charged.Handset does not ring• Make sure the ringer is set to ON, this can be done through the handset setup menu Ringer Volume.• You may have too many extension phones on your line. Try unplugging some phones.• See solutions for “No dial tone.”You experience static, noise, or fading in and out• Change channels• The handset may be out of range. Move closer to the base.• Relocate the base.• Charge the battery.• Make sure base is not plugged into an electrical outlet with another household appliance.Unit beeps• Place handset in base cradle for 20 seconds to reset the security code. If that doesn’t work, charge the battery for 16 hours.• See solutions for “No dial tone.”• Replace the battery.If trouble is experienced with this equipment, for warranty information, please contact customer service at . If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved.Any unauthorized repairs, changes or modications not expressly approved by Thomson Inc. could void the user’s authority to operate this product. For instructions on how to obtain a replacement unit, refer to the warranty included in this guide or call customer service at .Or refer inquiries to:Attach your sales receipt to this booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period.Purchase Date Name of Store• Defects in materials or workmanship.• One year, from date of purchase. (The warranty period for rental units begins with the rst rental or 45 days from date of shipment to the rental rm, whichever comes rst.)• Provide you with a new unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.• Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials.• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.” For rental rms, proof of rst rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to:    • Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss.• A new unit will be shipped to you freight prepaid.• Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.)• Installation and setup service adjustments.• Batteries.• Damage from misuse or neglect.• Products which have been modied or incorporated into other products.• Products purchased or serviced outside the USA.• Acts of nature, such as but not limited to lightning damage.• Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage.  • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you.• This warranty gives you specic legal rights, and you also may have other rights that vary from state to state.• This warranty does not apply. Contact your dealer for warranty information.Make sure your package includes the items shown here.1. Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset.2. Locate the battery compartment on the back of the handset.3. Plug the battery pack cord into the jack inside the compartment.4. Insert the battery pack.5. Close the battery compartment by pushing the door up until it snaps into place.6. Place the handset in the base to charge.1. Plug the AC power converter of the extra charging cradle into the electrical outlet.2. Place the handset in the extra charging cradle. The charge indicator turns on, verifying the battery is charging. 3. Allow the phone to charge for 16 hours.After the optional handset has charged for 16 hours on the extra charger, place it on the main base station for 20 seconds, it will then automatically register.Memory dialing• Make sure you correctly program the memory location keys.• Make sure you follow the proper dialing sequence.• You may need to reprogram numbers into memory after a power outage or battery replacement.Out of range• Move closer to the base.• Reset the battery. Unplug the battery and plug it in again after ve seconds.• Reset the power supply. Unplug the supply and plug it in again after ve seconds.Phone with tone service dials out in pulse mode• Make sure phone is in tone dialing mode.Phone won’t dial out with pulse service• Make sure phone is in pulse dialing mode.Handset displays UNAVAILABLE• Place the handset on the main base for re-register.• An additional handset is in use.• Move closer to the base.Can’t hear messages, beep, etc.• Adjust speaker volume.Time/Day setting is incorrect.• Set the time clock. Answers on 10th ring• Make sure answering system is turned on.• Answering system memory may be full. Erase some messages.Incoming messages are incomplete• An extension phone may have been lifted as a message is received.• Answering system memory is full. Erase some messages.• You may have accidently pressed the PLAY/STOP button during playback and stopped the message.Won’t respond to remote commands• You must use a tone-dial phone. This phone does not support pulse (rotary) dialing.• Make sure to enter the correct security code.• Did unit hang up? If you take no action for a period of time, it automatically hangs up.• Aluminum siding.• Foil backing on insulation.• Heating ducts and other metal construction can shield radio signals.• You’re too close to appliances such as microwaves, stoves, computers, etc.• Atmospheric conditions, such as strong storms.• Base is installed in the basement or lower oor of the house.• Base is plugged into an AC outlet with other electronic devices.• Baby monitor is using the same frequency.• Handset battery is low.• You’re out of range of the base.To keep your telephone working and looking good, follow these guidelines:• Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or uorescent lamps).• DO NOT expose to direct sunlight or moisture.• Avoid dropping and other rough treatment to the phone.• Clean with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the nish.• Retain the original packaging in case you need to ship the phone at a later date.1. Make sure the telephone is  (not in TALK mode) before you replace battery.2. Remove the battery compartment door.3. Disconnect the cord attached to the battery pack and remove the battery pack from the handset.4. Insert the new battery pack and connect the cord to the jack inside the battery compartment.5. Put the battery compartment door back on.6. Place handset in the base to charge. • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury.• To reduce the risk of re or personal injury, use only the battery listed in the User’s Guide.• Keep batteries out of the reach of children.• Remove batteries if storing over 30 days.The following messages show the status of the phone or help you set up and use your phone. Indicates the handset is accessing the answering system. Caller information is blocked from transmission. Caller name and number is blocked from transmission. Prompt asking if you want to erase all Caller ID records. Prompt asking if you want to erase the current Caller ID record that is shown on the display. Prompt asking if you want to erase one of the 10 numbers stored in the phone’s outgoing memory. Prompt conrming a CID record is erased. Indicates a memory location is vacant. Indicates there is no additional information in the Caller ID memory log. Prompt telling you to name the handset or enter a name for one of the 10 memory locations. Caller information is interrupted during transmission or the phone line is excessively noisy. Indicates the handset battery is low and needs charging. Indicates call or calls have not been reviewed. No Caller ID information was received. Indicates no calls have been received. Someone is paging the handset from the base. Indicates the handset needs to be registered before use. Indicates the CID number is a Directory Dial Number (DDN) and cannot be formatted. Indicates the handset is registered and available for use. Repeat call message. Indicates that a new call from the same number was received more than once. Indicates the call is being transferred from one handset to another. Indicates the CID or memory contents cannot be dialed. Indicates the CID or memory contents cannot be stored. Indicates the handset is out of range. Or an additional handset is in use. Or there has been a base power failure, in which case you must place all handsets on the main base cradle for 20 seconds to re-register.  The incoming call is from an area not serviced by Caller ID or  caller information is not sent.NOTE: The RBRC seal on the battery used in your Thomson Inc. product indicates that we are participating in a program to collect and recycle the rechargeable battery (or batteries). For more information go to the RBRC web site at www.rbrc.org or call 1-800-8-BATTERY or contact a local recycling center.To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free . A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent.Items are subject to availability. Prices are subject to change without notice.        

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