Thomson 2-7907A DECT 6.0 CORDLESS BASE SPEAKERPHONE User Manual 7907 pmd
Thomson Inc. DECT 6.0 CORDLESS BASE SPEAKERPHONE 7907 pmd
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USERS MANUAL
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Model 27907 Series
DECT 6.0 Cordless
Handset Speakerphone
Answering System
User's Guide
Your new GE telephone system is EXPANDABLE up to a total of
4 handsets (by purchase of optional Model TBD handset with
charge cradle)
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched
Telephone Network and is in compliance with parts 15 and 68, FCC Rules and
Regulations and the Technical Requirements for Telephone Terminal Equipment
published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information,
the US number and Ringer Equivalence Number (REN) for the equipment. You
must, upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to
your telephone line and still have all of these devices ring when your telephone
number is called. In most (but not all) areas, the sum of the RENs of all devices
connected to one line should not exceed 5. To be certain of the number of
devices you may connect to your line as determined by the REN, you should
contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and modular
plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for
details.
Notes
zThis equipment may not be used on coin service provided by the telephone
company.
zParty lines are subject to state tariffs, and therefore, you may not be able to
use your own telephone equipment if you are on a party line. Check with your
local telephone company.
zNotice must be given to the telephone company upon permanent
disconnection of your telephone from your line.
zIf your home has specially wired alarm equipment connected to the telephone
line, ensure the installation of this product does not disable your alarm
equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
Notice: This 27907 telephone is compliant with the DECT 6.0 standard
which operates in the 1.92GHz to 1.93GHz frequency range.
Model 27907
xxxxxxxx (Rev.x DOM E)
xx-xx
Printed in China
Thomson Inc.
10330 North Meridian Street
Indianapolis, IN 46290
© 2006 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
2 Rights of the Telephone Company
Should your equipment cause trouble on y our line which may harm the
telephone network, the telephone company shall, where practicable, notify you
that temporary discontinuance of service may be required. Where prior notice
is not practicable and the circumstances warrant such action, the telephone
company may temporarily discontinue service immediately. In case of such
temporary discontinuance, the telephone company must: (1) promptly notify you
of such temporary discontinuance; (2) afford you the opportunity to correct the
situation; and (3) inform you of your right to bring a complaint to the Commission
pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and
Regulations.
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the
operation of its business and not inconsistent with FCC Rules and Regulations.
If these changes are expected to affect the use or performance of your
telephone equipment, the telephone company must give you adequate notice, in
writing, to allow you to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference; and
(2) This device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
zReorient or relocate the receiving antenna (that is, the antenna for radio or
television that is “receiving” the interference).
zReorient or relocate and increase the separation between the
telecommunications equipment and receiving antenna.
zConnect the telecommunications equipment into an outlet on a circuit different
from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer
or an experienced radio/television technician for additional suggestions. Also,
the Federal Communications Commission has prepared a helpful booklet,
“How To Identify and Resolve Radio/TV Interference Problems.” This booklet
is available from the U.S. Government Printing Office, Washington, D.C. 20402.
Please specify stock number 004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with a
minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.
For body worn operation, this phone has been tested and meets the FCC RF
exposure guidelines when used with the belt clip supplied with this product. Use
of other accessories may not ensure compliance with FCC RF exposure
guidelines.
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
Introduction
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that isn’’
’’
’t cordless, in
case the power in your home goes out.
Before You Begin
Parts Checklist (for model 27907)
Make sure your package includes the items shown here.
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular
telephone jack, which might look like the one pictured
here, installed in your home. If you don’t have a
modular jack, call your local phone company to find
out how to get one installed.
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false
ringing, unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at
frequencies that may cause or receive interference with nearby
TVs, microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be
placed near or on top of a TV, microwave ovens, or VCR. If such
interference continues, move the cordless telephone farther
away from these appliances.
Certain other communications devices may also use the 1.9 GHz
frequency for communication, and, if not properly set, these
devices may interfere with each other and/or your new
telephone. If you are concerned with interference, please refer
to the owner’’
’’
’s manual for these devices on how to properly set
channels to avoid interference. Typical devices that may use the
1.9 GHz frequency for communication include wireless audio/
video senders, wireless computer networks, multi-handset
cordless telephone systems, and some long-range cordless
telephone systems.
Important Installation Guidelines
zAvoid sources of noise and heat, such as motors, fluorescent lighting,
microwave ovens, heating appliances and direct sunlight.
zAvoid areas of excessive dust, moisture and low temperature.
zAvoid other cordless telephones or personal computers.
zNever install telephone wiring during a lightning storm.
zNever install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
zNever touch non-insulated telephone wires or terminals, unless the
telephone line has been disconnected at the network interface.
zUse caution when installing or modifying telephone lines.
Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use
only the Thomson Inc. approved model 5-2721 Nickel-metal
Hydride battery (Ni-MH), which is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a
plastic bag and are separate from the handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is
keyed and can be inserted only one way.
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
Base Station
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and
place your cordless telephone on a level surface, such as a desktop or tabletop,
or you may mount it on the wall.
2. Plug one end of the telephone line cord into the TEL LINE jack on the back of the
base and the other end into a modular jack.
3. Plug the AC power converter into the electrical outlet and the DC connector into
the jack on the back of the base.
4. Place the handset in the base cradle. The charge/in use indicator turns on,
verifying the battery is charging.
5. Allow the phone to charge for 16 hours prior to first use. If you don’t properly
charge the phone, battery performance is compromised.
CAUTION: Use only the Thomson Inc. 5-2714 power adaptor that
came with this unit. Using other power adaptors may damage
the unit. This power adaptor is intended to be correctly
orientated in a vertical or floor mount position.
Wall Mounting
1. Turn the base over.
2. Attach the wall mounting pedestal by first inserting the tabs on the open edge
of the pedestal into the slots on the lower portion of the back of the base. Then
push down and snap the pedestal into place.
3. Slip the mounting holes (on the back of the base) over the wall plate posts, and
slide the unit down into place. (Wall plate not included.)
NOTE : If desired, gather the extra telephone line and power adaptor
cord and store inside the wall mounting bracket.
Answering System Setup
This section shows you how to set up your answering system to receive
incoming calls. Before you begin the set up process, you must turn on the
answering system.
zPress the ans on/off button to turn the answering system on and off. The
MESSAGES indicator lights when the answering system is on. The indicator blinks
when you have new messages.
NOTE: The answering system displays ““
““
“- -””
””
” when it is off.
Setting the Voice Prompt Language
The default voice prompt language is English.
To change the answering system’s voice prompt language,
zPress the language button on front of base to change to the FRENCH voice
prompt. The unit announces “OPTION FRANCAISE
“ and Fr shows in the
message counter.
zPress the language button again to change to the SPANISH voice prompt. The
unit announces “SELECCION ESPANOL” and SP shows in the message
counter.
NOTE: To change to English, press the language button again. En
shows in the message counter.
NOTE: In remote access mode, the system follows the selected
language. The voice prompt language cannot be switched
remotely.
Voice Time/Day Stamp and Real Time Clock
1. Make sure the answering system is ON.
2. Press and hold the DAY/CHECK button to set the day of the week.
3. Press and hold the HOUR button to set the hour (a.m. or p.m.). Example: 12AM,
1AM, or 12PM, 1PM.
4. Press and release the MIN button to advance the clock in one minute intervals.
Press and hold to increase by 5-minute increments.
5. After the time is set, the real time clock will be displayed on the handset within
1 minute.
NOTE: You must set the day manually. You may choose to set the
time manually as well, although the time is automatically
transmitted by your local phone company as part of Caller ID
service. If you subscribe to Caller ID service, the current time is
set automatically when you receive your first CID record.
Speaker Volume
Use the volume ( or ) buttons to adjust speaker volume on the base to a
comfortable level. L1 is the minimum speaker volume and L8 is the maximum.
Voice Instruction
If you need additional assistance, press the review button in standby mode and
follow the voice instructions.
Recording the Outgoing Announcement
For best results when recording, you should be about nine inches from the
microphone, and eliminate as much background noise as possible.
You may record 2 outgoing announcements in the answerer or choose the default
for your current outgoing announcement.
1. Make sure the answering system is ON.
2. Press and hold the announce button until the speaker announces “RECORD
ANNOUNCEMENT AFTER TONE“.
3. Begin speaking after you hear the beep.
4. Release the button when you finish your announcement.
NOTE: If you choose not to record an outgoing announcement, a
default announcement plays instead. To return to the default
announcement after you have recorded your own outgoing
announcement, press the announce button and release it when
you hear the beep. Or, press the delete button while the
announcement is reviewing.
Sample Outgoing Announcement
Hi, this is (use your name here), I can’’
’’
’t answer the phone right now, so
please leave your name, number and a brief message after the tone, and
I’’
’’
’ll get back to you. Thanks.
NOTE: The maximum recording time for the outgoing
announcement is 2
minutes.
Reviewing and Choosing the Announcement
Press and release the announce button to review and select this one as your
outgoing announcement.
NOTE: Press the PLAY/STOP button at any time to stop playing the
announcement.
Programming the Telephone
Standby Screen
The handset displays the handset number and user name.
Programming Functions
The system uses a menu structure to give you access to all of the built-in
features. You may program the following items in main menu: Room Monitor and
Handset Setup.
Room Monitor (applicable only with additional handsets)
1. Make sure your phone is OFF (not in talk mode).
2. Press the mute/program button to go to the main menu.
3. Press caller ID-volume ( or ) button to scroll to ROOM MONITOR.
4. Press mute/program button to enter ROOM MONITOR menu, ROOM
MONITOR EXTENSION? shows in the display.
5. Use the touch tone pad to enter the handset name/number to be monitored.
NOTE: When this phone system is expanded (up to 4 handsets by
purchase of optional Model TBD handset with recharge cradle),
handsets are named HANDSET 1, HANDSET 2, HANDSET 3 and
HANDSET 4 respectively.
6. The receiving handset will turn on the microphone and the originating handset
will turn on the speakerphone to monitor sound from the receiving handset.
NOTE: For room monitoring mode to work, the originating
handset must NOT be on the cradle.
NOTE: While in room monitoring mode, the handsets will emit an
alert tone approximately every 5 seconds if there is an incoming
call. You may press the SPEAKER button to quit room monitor and
answer the call.
NOTE: While in room monitoring mode, the originating handset
can be switched to monitor by handset earpiece by pressing the
TALK/CALLBACK button once. Switch back to speakerphone by
pressing the SPEAKER button once.
NOTE: Press the *exit button on the handset to exit room monitor
mode.
Handset Setup
1. Make sure your phone is OFF (not in talk mode).
2. Press the mute/program button to go to the main menu.
3. Press caller ID-volume ( or ) button to scroll to HANDSET SETUP.
4. Press mute/program button to confirm and you may program the following
items: Language, Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key
Tone, Message Alert, Rings to Answer, Security Code, Area Code, Tone/Pulse,
Registration, Deregistration and Default Setting.
NOTE: During programming, you may press the *exit button at any
time to exit the sub-menu and return to the menu.
Language
From the Handset Setup Menu:
1. Press the caller ID-volume ( or ) button to scroll to the SET LANGUAGE
sub-menu.
2. Press mute/program button to enter the menu. SET LANGUAGE 1ENG 2FRA
3ESP shows in the display.
3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use
the caller ID-volume ( or ) button to scroll to the desired language. English
is the default setting.
4. Press the mute/program button to save your selection. You will hear a
confirmation tone and the selected language shows in the display.
Handset Name
From the Handset Setup Menu:
1. Press the caller ID-volume ( or ) button to scroll to the HANDSET NAME
sub-menu.
2. Press mute/program button to enter the menu. HANDSET NAME shows in the
display.
3. Use the touch-tone pad to enter a name (up to 15 characters). More than one
letter is stored in each of the number keys. For example, to enter Bill Smith,
press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I.
Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second
letter L, and press the 1 key to insert a space between the first and last name.
Press the 7 key 4 times for the letter S; press the 6 key once for the letter M;
press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the
4 key twice for the letter H.
Handset Layout
Base Layout
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
““
““
“DANGEROUS
VOLTAGE””
””
” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER
(OR BACK). NO USER
SERVICEABLE PARTS
INSIDE. REFER SERVICING
TO QUALIFIED SERVICE
PERSONNEL.
CAUTION:
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTNING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
RISK OF ELECTRIC SHOCK
DO NOT OPEN
SEE MARKING ON BOTTOM/BACK OF PRODUCT
USER NAME
HANDSET X
Base Belt clip Telephone
line cord
AC Power
adaptor Battery Compartment
cover
Handset battery
pack Handset
Wall mount
bracket
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NOTE: If you make a mistake, use the delete button to backspace
and delete one character at a time.
4. Press the mute/program button to save your name. You will hear a confirmation
tone and the handset name shows in the display.
Ringer Tone
You may choose from ten different ringer tones and ten different melodies.
From the Handset Setup Menu:
1. Press the caller ID-volume ( or ) button to scroll to the RINGER TONE
sub-menu.
2. Press mute/program button to enter the menu. SET RINGER TONE 01 shows
in the display. 01 is default setting.
3. Use the caller ID-volume ( or ) button to scroll to the desired setting (1
through 20). You will hear a sample of the ringer tone/melody you select.
4. Press the mute/program button to save your selection. You will hear a
confirmation tone and the selected ringer tone shows in the display.
NOTE: You must have the Ringer Volume set to ON for ring tone to
signal an incoming call.
Ringer Volume
From the Handset Setup Menu:
1. Press the caller ID-volume ( or ) button to scroll to the RINGER
VOLUME sub-menu.
2. Press mute/program button to enter the menu. SET RINGER 1HI 2LO 3OFF
shows in the display.
3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the caller ID-
volume ( or ) button to scroll to your selection. HI is the default setting.
4. Press the mute/program button to save your selection. You will hear a
confirmation tone and the new volume setting shows in the display.
NOTE: If you turn the ringer OFF, the ringer off icon shows in the
display.
VIP Melody
This features allows you to assign a specific melody to someone you want to get
your attention when the person calls. When a VIP melody is assigned and that
person calls, the unit rings the normal ring for the first ring and then follows with
VIP melody ring. You may choose from ten different polyphonic melodies and may
store up to 10 VIP records.
NOTE: This feature ONLY works when the following conditions
are met.
1. You have subscribed to Caller ID.
2. You have your Caller ID record previously transferred to the
memory. (Refer to Storing CID Records in Internal Memory). NO
USER MEMORY will show in the display to remind the user to do
CID record transfer first.
Storing VIP Melody
From the Handset Setup Menu:
1. Press the caller ID-volume ( or ) button to scroll to VIP MELODY sub-
menu.
2. Press mute/program button to select VIP melody feature and then display VIP 1
record.
- If VIP1 does NOT contain any specific number/records, it will display EMPTY.
3. Press caller ID-volume ( or ) button to select the specific VIP melody
memory location (10 VIP locations) that does not contain any record.
4. Press mute/program button to display SELECT MEMORY.
NOTE: If the memory location does not contain any CID memory records
and you are trying to mark a specific record as VIP MELODY, then
SELECT MEMORY will not be displayed. Instead, NO USER MEMORY
will display in prompt to alert the user.
5. Press caller ID-volume ( or ) button to view the records from memory to be
selected as VIP.
6. Press mute/program button to confirm and then display VIP MELODY 01 to
wait for the melody tone selection.
7. Press caller ID-volume ( or ) button to select from melody 01 to melody 10
(a testing tone is generated while making melody selection)
8. Press mute/program button to confirm.
NOTE: If the desired number/record was previously stored in any
one of the ten VIP melody records, DUPLICATE NUMBER shows
in the display.
Changing a Stored VIP Melody Record
Use the Storing VIP Melody procedure to change the number of a selected record
and replace the old phone number with new phone number.
When REPLACE VIP# ? shows in the display, you must press mute/program
button on the handset to confirm replacement.
Reviewing And Deleting Stored VIP Melody Record
From the Handset Setup Menu:
1. Press the mute/program button to enter to VIP MELODY menu.
2. Use the caller ID-volume ( or ) button to scroll to the desired VIP
MelodyRecord.
3. If you want to delete the information, press the delete button on the handset
while the entry displays. The display show DELETE VIP# ?.
4. Press delete again to confirm. You will hear a confirmation tone and VIP#
DELETED shows in the display.
Key Tone
From the Handset Setup Menu:
1. Press the caller ID-volume ( or ) button to scroll to the KEY TONE sub-
menu.
2. Press mute/program button to enter the menu. SET KEY TONE 1ON 2 OFF
shows in the display.
3. Use the touch tone pad on the handset to select 1 or 2, or use the caller ID-
volume ( or ) button to scroll to your selection. 1ON is the default setting.
4. Press the mute/program button to confirm and the key tone setting shows in the
display.
Talking digit
The handset will announce the dialed digits when you presses a number key
(only 0-9) in dialing mode.
From the Handset Setup Menu:
1. Press the caller ID-volume ( or ) button to scroll to the TALKING DIGIT
sub-menu.
2. Press mute/program button to enter the menu. TALKING DIGIT 1ON 2 OFF
shows in the display.
3. Use the touch tone pad on the handset to select 1 or 2, or use the caller ID-
volume ( or ) button to scroll to your selection. 2OFF is the default setting.
4. Press the mute/program button to confirm your selection.
Note: If both TALKING DIGIT and KEY TONE are set to on, talking digit will take the
priority in dialing mode.
Message Alert (for answering system)
This feature sets your answering system to give an alert tone every 10 seconds
when there are new messages.
From the Handset Setup Menu:
1. Press the caller ID-volume ( or ) button to scroll to the MESSAGE ALERT
sub-menu.
2. Press mute/program button to enter the menu. NEW MSG ALERT 1ON 2OFF
shows in the display.
3. Use the touch-tone pad to enter the selection, or use the caller ID-volume (6 or
5) button to scroll to the 1ON or 2OFF. The default setting is 2OFF.
4. Press the mute/program button to confirm. You will hear a confirmation tone
and the new setting shows in the display.
Rings to Answer (for answering system)
This feature lets you select the number of times you want the phone to ring
before the answering system answers a call.
From the Handset Setup Menu:
1. Press the caller ID-volume ( or ) button to scroll to the RING TO ANSWER
sub-menu.
2. Press mute/program button to enter the menu. RING TO ANSWER 3 4 5 6 TS
shows in the display.
3. Use the caller ID-volume ( or ) button to scroll to the your selection. The
default setting is 5.
4. Press the mute/program button to confirm. You will hear a confirmation tone
and the new setting shows in the display.
NOTE: If you select Toll Saver (TS) the unit answers after the 3rd ring if
there are NEW messages, OR the unit answers after the 5th ring if
there are NO new messages. This allows user to access their
answerer from another location and then hang up after 4 rings to
save long distance charges.
Security Code (for answering system)
You can access the answering system from a tone dialing telephone in another
(remote) location. The security code is required for remote access, and it
prevents unauthorized access to your answering system.
From the Handset Setup Menu:
1. Press the caller ID-volume ( or ) button to scroll to the SECURITY CODE
sub-menu.
2. Press mute/program button to enter the menu. SECURITY CODE 1 2 3 shows
in the display.
3. Use the touch-tone pad to enter your new 3-digit security code. The default
setting is 123.
4. Press the mute/program button to confirm. You will hear a confirmation tone
and the new security code shows in the display.
NOTE: If you make a mistake, use the delete button to delete the
security code and begin again.
Area Code
From the Handset Setup Menu:
1. Press the caller ID-volume ( or ) button to scroll to the AREA CODE sub-
menu.
2. Press mute/program button to enter the menu. SET AREA CODE - - - shows in
the display.
3. Use the touch-tone pad to enter your 3-digit area code.
4. Press the mute/program button to confirm. You will hear a confirmation tone
and the new area code shows in the display.
NOTE: To restore the default setting to - - -, press and release
delete when SET AREA CODE shows in the display.
Tone/Pulse
From the Handset Setup Menu:
1. Press the caller ID-volume ( or ) button to scroll to the TONE PULSE sub-
menu.
2. Press mute/program button to enter the menu. TONE/PULSE 41TONE
2PULSE shows in the display. The default setting is “1 TONE”.
3. Use the touch-tone pad or caller ID-volume ( or ) to enter 1 TONE or 2
PULSE.
4. Press the mute/program button to confirm. You will hear a confirmation tone
and your selection shows in the display.
Registration
Your packaged handset(s) are pre-registered and ready to use. It is not
recommended that a handset be registered again unless absolutely
necessary.
From the Handset Setup Menu:
1. Press the caller ID-volume ( or ) button to scroll to the REGISTRATION
sub-menu.
2. Press the mute/program button to enter the menu. REGISTRATION 1YES
42NO - - - shows in the display The default setting is “2NO”.
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-
volume ( or ) button to scroll to 1YES or 2NO.
4. If you select 1YES, press the mute/program button. HOLD BASE PAGE FOR 5
SECONDS, THEN PRESS HANDSET PROGRAM shows in the display. (Your
handset should be held near the base during registration process.)
5. Press and hold the page button on the base unit the charge/in use indicator
flashes. Press the handset mute/program button. REGISTERING shows in the
display. HANDSET X REGISTERED shows in the handset display, where X is
the handset number. You may now rename your handset. (Refer to Step 3 & 4
of Handset Name Section)
NOTE: IF you are re-registering the handset through the handset
menu; to rename your handset you must go to the Handset Name
Section and start from the beginning step.
De-Registration
De-registration cancels registration. During the de-registration
process, keep the handset near the base.
From the Handset Setup Menu:
1. Press the caller ID-volume ( or ) button to scroll to the DEREGISTRATION
sub-menu.
2. Press the mute/program button to enter the menu. DEREGISTRATION 1YES
42NO - - - shows in the display. The default setting is “2NO”
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-
volume ( or ) button to scroll to 1YES or 2NO.
WARNING: It is not recommended that a handset be de-registered
unless absolutely necessary because once a handset is de-
registered, that handset’’
’’
’s telephone features cannot be used
until the handset is re-registered.
4. Select NO, if you do not want to de-register.
5. If you select 1YES, press the mute/program button and MOVE NEAR TO
BASE displays for 2 seconds, then CONFIRM? 1YES 2NO appears in the
display.
6. Press the touch-tone pad to select 1YES or 2NO, or use the caller ID-volume (
or ) button to scroll to 1YES or 2NO.
7. If you select YES, press the mute/program button to confirm. DE-REGISTER...
shows in the display. You will hear a confirmation tone. Then HANDSET X
DEREGISTERED shows in the display to confirm the handset is deregistered.
NOTE: When you complete the de-registration process, HANDSET
NEEDS REGISTRATION shows in the display. To use the handset, you
MUST re-register the handset using the Registration process.
Global De-registration
If one or more handsets becomes lost, you should de-register all handsets to
ensure proper system operation. There are two ways to de-register all handsets
at the same time, the first method as following:
WARNING: It is not recommended that a handset be de-registered
unless absolutely necessary because once a handset is de-
registered, that handset’’
’’
’s telephone features cannot be used
until the handset is re-registered.
1. Press and hold the page button on the base until the charge/in use/VMWI
indicator on the base flashes.
2. Press and hold the page button on the base again until the charge/in use/VMWI
indicator on the base flashes rapidly.
3. Press and release the page button on the base once. All handsets are de-
registered and HANDSET NEEDS REGISTRATION shows in the display.
The second method is described below:
1. Disconnect the AC Power adaptor from base.
2. Press and hold the PAGE button on base then re-connect AC Power, keep
holding the PAGE button for more than 3 seconds until the CHARGE/IN USE LED
flashes rapidly.
3. Press the PAGE button again to confirm the Global De-registration.
Default Setting
As you become familiar with this system, you may prefer to use the system’s
original settings. Follow the steps below to return to the factory default settings.
From the Handset Setup Menu:
1. Press the caller ID-volume ( or ) button to scroll to the DEFAULT
SETTING sub-menu.
2. Press the mute/program button to enter the menu. DEFAULT SETTING 1YES
2NO shows in the display. The default setting is “2NO”.
3. Use the touch-tone pad to select 1YES or 2NO, or use the caller ID-volume (
or ) button to move the cursor to 1YES or 2NO.
NOTE: If you choose YES all the settings in the programmable
menu are returned to factory default setting.
4. Press the mute/program button to save your selection. You will hear a
confirmation tone.
Telephone Operation
Visual Indicators
charge/in use/VMWI Indicator on Base
The charge/in use/VMWI indicator on the base will flash to alert you to an
incoming call, during paging, or if you have a message waiting from your service
provider. The indicator will remain lit when a handset is in the base charging or
when the line is in use.
TALK/CALL BACK Indicator on Handset
The TALK/CALL BACK and SPEAKER indicator buttons flash when you receive a
call and remain lit during a call.
Big Visual indicator on handset
IMPORTANT: In order to use this unit’s Visual Message Waiting
Indicator (VMWI) feature, you must subscribe to this service
from your phone company.
The big VMWI indicator on the top of the handset flashes when you
receive a new message from your service provider.
Speakerphone Operation.
NOTE: If you are using the speakerphone, remain close to
handset so the party you are speaking to can hear you.
If you are using the handset and want to switch to the speakerphone, press the
SPEAKER button, press SPEAKER again to end conversation.
If you are using the speakerphone and want to switch to the handset, press the
TALK/CALLBACK button, press TALK/CALLBACK again to end conversation.
Making a Call
1. Press the TALK/CALLBACK or SPEAKER button. Dial the desired number.
- OR -
Dial the number first, then press the TALK/CALLBACK or SPEAKER button.
- OR -
Press the caller ID-volume ( or ) button to select the desired record, then
press the TALK/CALLBACK or SPEAKER button.
2. When finished, press the TALK/CALLBACK or SPEAKER button to hang up.
NOTE: You may enter up to 32 pre-dial digits.
NOTE: If you want to delete the pre-dial number you entered,
press the delete button until all of the digits are erased.
Answering Calls
1. When the phone rings, press the SPEAKER button on the handset.
- OR -
Pick up the handset and press the TALK/CALLBACK button.
2. When finished, press SPEAKER or TALK/CALLBACK to hang up.
NOTE: Adjust the handset volume by pressing the caller ID-
volume ( or ) button during a call.
Call Timer
After you press the TALK/CALLBACK button on the handset, the built-in call timer
shows on the display and counts the length of time of the call in minutes and
seconds.
Auto Standby
If you place the handset in the cradle while the handset is off the hook (during a
call), the call is automatically disconnected.
Ringer HI/LO/OFF (Shortcut)
There are two ways to set the ringer to HI/LO/OFF. One is the traditional way as
described in the Programming Functions; Handset Setup; Ringer Volume menus.
The other one is this short cut to ringer menu.
1. Make sure the phone is OFF (not in talk mode).
2. Press the #pause/ringer button to display SET RINGER 1HI 2LO 3OFF.
3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the caller ID-
volume ( or ) button to scroll to your selection. HI is the default setting.
4. Press #pause/ringer button again to save and display the new selection for a
few seconds.
Flash/Call Waiting
If you subscribe to the combined Call Waiting Caller ID service from your local
telephone company, you will receive Caller ID information (if available) on Call
Waiting calls. During a phone call, you will hear a beep to indicate another call is
waiting on the line and Caller ID information for the waiting call shows on the
handset display.
zTo connect to the waiting call, press the flash/answerer button on the
handset, and your original call is put on hold.
zTo switch between the two calls, press the flash/answerer button.
TIP: Do not press the TALK/CALLBACK button on the handset to
activate a custom calling service, such as call waiting, or call will
disconnect.
Last Number Redial
You may redial a number up to 32 digits long. To quickly redial the last number you
dialed:
1. Press the TALK/CALLBACK button.
2. Press the redial button.
-OR-
3. Press the redial button first, then use the caller ID-volume ( or ) button to
select the desired redial number.
- Press the caller ID-volume ( ) to review the oldest call and scroll toward the
most recent calls (higher numbers).
- Press the caller ID-volume ( ) to review the newest call and scroll to older
calls (lower numbers).
NOTE: You may choose from three last dialed numbers.
4. Press the TALK/CALLBACK button. The number dials automatically.
If you get a busy signal and want to keep dialing the number, press the redial
button to quickly redial the number.
Exit
Press the *exit button to exit a menu function and return to the standby screen.
Page
The page feature helps you locate a misplaced handset. To send and receive
pages, all handsets must be registered. If your handset is not registered, follow
the instructions in the Registration section of this manual.
Handset to Handset Paging (applicable only with additional handsets)
1. Make sure the phone is OFF (not in talk mode).
2. Press and release the int button on a handset. PAGING EXTENSION? shows
in the display.
3. Use the touch-tone pad to enter the handset number you want to page.
4. To cancel the page, press the *exit, int, or TALK/CALL BACK button on the
originating handset, or press the *exit button on the receiving handset.
Paging All Handsets from a Handset (applicable only with additional
handsets)
1. Make sure the originating phone is OFF (not in talk mode).
2. Press and release the int button on a handset. PAGING EXTENSION? shows
in the display.
3. Use the touch-tone pad to enter the handset number you want to page. (1= to
page Handset 1, 2=to page handset 2, etc., and 5=to page all handsets)
4. To cancel the page, press the *exit, int, or TALK/CALL BACK button on the
originating handset, or press the *exit button on the receiving handset.
Paging from the Base/Group Page
Use the base-only to page all registered handsets at the same time.
1. Press the page button on the base. All handsets beep for two minutes, and
PAGING FROM BASE shows on each handset’s display.
2. To cancel the page, press the page button on the base, or press the TALK/
CALLBACK button or the *exit button on each handset.
Mute
To have a private, off-line conversation, use the MUTE feature. The party
on the telephone line cannot hear you, but you can hear them.
1. Press the mute/program button. The handset display shows MUTE ON.
2. Press the mute/program button to cancel and return to your phone
conversation.
Receiver Volume Control
When the handset is ON (in talk mode) you may adjust the receiver volume by
pressing the caller ID-volume ( 6 or 5) button. There are four volume levels to
choose from. When the maximum or minimum volume level is reached, the phone
beeps twice. VOL 1 is minimum and VOL 4 is maximum.
Volume Boost
There is another short cut method to increase the receiving volume during a
conversation.
1. Press vol boost button on the right hand side of handset, the handset display
shows AUDIO BOOST.
2. Press vol boost button to cancel and return to your phone conversation.
Note: During AUDIO BOOST mode, the volume up and down features will not be
affected.
Intercom Operation (applicable only with additional handsets)
The intercom feature allows you to have a conversation with another registered
handset without tying up the telephone line, allowing you to still receive incoming
calls.
Making an Intercom Call
1. Make sure the handset is OFF (not in talk mode).
2. Press the int button on the handset.
3. Use the touch-tone pad to select the handset you want to page.
NOTE: To cancel page, press the int button again or the *exit button on
the sending handset.
4. Wait for the person at the receiving handset to press the int button.
NOTE: If the receiving handset does not answer within two
minutes, the intercom call is automatically canceled. The
originating handset displays NO ANSWER.
5. When finished, press the *exit button or int button on either handset to
deactivate the intercom.
NOTE: The system is expandable up to 4 handsets (by purchase of
optional Model TBD handset with recharge cradle). When 4 handsets
are registered, the system can handle 2 separate intercom
operations at once, for example, 1st handset intercoms with 2nd
handset while 3rd handset intercoms with 4th handset.
Receiving an Intercom Call
When you receive an intercom call, your handset beeps. To answer the call press
the int button or TALK/CALLBACK button.
Advanced Intercom Features
Receiving an Incoming Call During an Intercom Call
If you receive a telephone call during an intercom call, the intercom call is
immediately terminated and both handsets ring. Either handset user may press the
TALK/CALLBACK button to answer the call.
Using Intercom with External Telephone Calls
During a telephone call, you may use the intercom/paging function to page another
handset and have an off line, private (two-way) intercom conversation. You may
also have a three-way conversation between the external caller and the
handsets, or you may transfer the external telephone call to another handset.
NOTE: Before you intercom/page another handset, you must decide
whether you want to create a two-way or a three-way conversation.
Two-Way Calling
1. During an external call, press the int button, and use the touch-tone pad to
enter the handset number you want to call.
NOTE: The receiving handset presses the int button to answer
the intercom call. Both intercom users may speak privately. The
external caller will not hear the intercom conversation.
2. When finished, press the *exit button or int button to end the intercom call,
return to the talk mode, and resume your original telephone conversation.
Three-Way Calling
1. During an external call, press the int button. LINE ON HOLD EXTENSION?
shows in the display.
2. Use the touch-tone pad to select Handset #. You will hear a paging tone and
PAGING shows in the originating handse’s display.
NOTE: PAGING FROM... shows in the display on the receiving
handset, and the receiving handset presses the int or TALK/
CALLBACK button to answer the intercom.
3. When the receiving handset connects, press the format/conf button on the
originating handset to conference with the receiving handset and the external
caller. CONFERENCE shows in the display on the originating and receiving
handsets.
NOTE: A handset can enter conference mode directly by pressing
TALK/CALL BACK on the second handset during a call.
Transferring External Calls to Other Handsets
During an external call, you may transfer the external call to another handset.
1. Press the int button on the originating handset to put an external call on hold,
and then page the receiving handset.
2. Use the touch-tone pad on the handset to select Handset #. You will hear a
paging tone. PAGING shows on the originating handset’s display, and
PAGING FROM... shows on the receiving handset’s display.
3. When the receiving handset connects, press the TALK/CALLBACK button on
the originating handset to transfer the call.
-OR-
4. Press the TALK/CALLBACK button on the originating handset to transfer the
call. If the receiving handset does not answer within 30 seconds, the
originating handset rings back and displays CALLBACK. If the originating
handset does not answer within 20 seconds, the call is automatically dropped.
Caller ID (CID)
IMPORTANT: In order to use this unit’’
’’
’s Caller ID features, you
must subscribe to either the standard Name/Number Caller ID
Service or Call Waiting Caller ID Service. To know who is calling
while you are on the phone, you must subscribe to Call Waiting
Caller ID Service.
This unit receives and displays information transmitted by your local phone
company. This information can include the phone number, date, and time.
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone
company; if you receive an incoming call and you are using the GE multi handset
system, a beep indicates the presence of a Call Waiting call on the line. The Call
Waiting Caller ID information will be displayed and stored in the history of all
handsets in the system.
zWhen you hear the call waiting beep in the handset receiver, press the flash/
answerer button to put the current call on hold and answer the incoming call.
Press FLASH/ answerer again to return to the original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the first
and second ring. The Caller ID information appears on the display while the phone
rings, giving you a chance to monitor the information and decide whether or not to
answer the call.
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Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID memory
stores the data for the 40 most recent calls you received so you can see who
called while you were unavailable. When the 41st call is received, the oldest
Caller ID record (1st call) is automatically deleted.
You may review the stored information at any time. Calls received since your last
review show as NEW in the display. Calls that have not been previously
reviewed but were received from the same number more than once show as
REPT in the display.
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how
many calls have been received. To scroll CID records:
1. Make sure the phone is OFF (not in talk mode).
2. Press the caller ID-volume ( ) button to review the newest CID record.
3. Press the caller ID-volume ( ) button to review the oldest CID record first.
Dialing a CID Number
1. Make sure the phone is OFF (not in TALK mode).
2. Use the caller ID-volume ( or ) button to display the desired record.
3. Press the TALK/CALLBACK or SPEAKER button. The number dials
automatically.
NOTE: Depending on (a) how the incoming caller’’
’’
’s phone
number is formatted when it is received, and (b) whether or not
you previously pre-programmed your local area code into the set
up menu, you may need to adjust the format of the incoming
caller’’
’’
’s stored phone number before making the call, press the
format/conf button to adjust the number, and try again.
Available formats include:
Number of digits Explanation Example
Eleven digits long distance code “1”1-317-888-8888
+3-digit area code
+7-digit telephone number.
Ten digits 3-digit area code + 317-888-8888
7-digit telephone number.
Seven digits 7-digit telephone number. 888-8888
Storing CID Records in Internal Memory
You may also store CID information in the phone’s internal memory.
NOTE: It is important that you format CID records correctly
BEFORE storing in internal memory as you cannot reformat CID
records stored in memory.
1. Make sure the phone is OFF (not in talk mode).
2. Use the caller ID-volume ( or ) button to scroll to the desired CID record.
3. Press the Memory button to display SELECT MEMORY 01-50.
4. Use the touch-tone pad to enter a memory location to store the number in that
memory location. You will hear a confirmation tone.
NOTE: If the memory location is occupied, REPLACE MEMO? is
displayed, and you must confirm replacement by pressing the
memory button.
NOTE: Press the *exit button once to keep the previous setting
(making no changes) and return to the menu.
NOTE: If the selected CID record contains any information that is
non-numeric, the unit will not allow this record to transfer to the
internal user memory. The handset will display UNABLE TO STORE.
To Replace a Stored CID Record
1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you
enter the memory location, REPLACE MEMO? shows in the display.
2. Press the Memory button again, and the new CID record replaces the old
memory in that location. You will hear a confirmation tone.
Deleting a CID Record
1. Make sure the phone is OFF (not in TALK mode).
2. Use the caller ID-volume ( or ) button to display the CID record you want to
delete.
3. Press the delete button. The display shows DELETE CALL ID?
4. Press the delete button to erase the record showing in the display. The display
shows DELETED.
NOTE: Press the *exit button to return to the standby mode without
deleting any CID records.
Deleting All CID Records
1. Make sure the phone is OFF (not in TALK mode).
2. Use the caller ID-volume ( or ) button to display any Caller ID record.
3. Press and hold the delete button until DELETE ALL? shows in the display.
4. Press delete button to erase all of the current CID records. The display shows
DELETED followed by NO CALLS.
NOTE: Press the *exit button to return to the standby mode
without deleting any CID records.
Memory
Each handset can store up to fifty 20-digit numbers with up to 15-character
names in memory for quick dialing. This memory feature is in addition to the CID
memory log, which stores up to 40 CID records in each handset.
Storing a Name and Number in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the desired memory location button (01 through 50) or use the caller ID-
volume ( or ) button to scroll to desired the memory location.
NOTE: If the memory location is occupied, the memory location
number and stored name and telephone number shows in the
display. If the memory location is empty, EMPTY shows in the
display.
4. Press the memory button. The display shows ENTER NAME.
5. Use the touch-tone pad to enter a name (up to 15 characters). More than one
letter is stored in each of the number keys. For example, to enter Bill Smith,
press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I.
Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second
letter L, and press the 1 key to insert a space between the first and last name.
Press the 7 key 4 times for the letter S; press the 6 key once for the letter M;
press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the
4 key twice for the letter H.
NOTE: If you make a mistake press the delete button to
backspace and erase the wrong character(s) or number(s).
6. Press the memory button to confirm and save the record. The display shows
ENTER TEL NUMBR.
7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including
pauses (press #pause/ringer button), and press the memory button again to save
the record. The unit beeps to confirm.
NOTE: The system treats PAUSES as delays or spaces in the dialing
sequence.
8. To enter another name and number in a different memory location, return to
step 2 and repeat the process.
Storing the Last Number Dialed
You may transfer all three redial numbers into internal user memory.
1. Make sure the phone in OFF (not in TALK mode).
2. Press redial button to display the most recent redial number.
3. Use the caller ID-volume ( or ) button to scroll to desired redial number.
4. Press memory button to display SELECT MEMORY 01 - 50.
5. Use touch-tone pad to enter two digit desired memory location (01 through 50).
Display will show ENTER NAME.
6. Follow step 5 in the Storing a Name and Number in Memory section to
entername.
NOTE: If the memory location is occupied, REPLACE MEMO? is
displayed, and you must confirm replacement by pressing the
memory button.
7. Press memory button to save.
8. To enter another name and number in a different memory location, return to
step 2 and repeat the process.
NOTE: If the redial number has more than 20 digits, it cannot be stored
in memory.
Inserting a Pause in the Dialing Sequence (of a Stored Number)
Press the #pause/ringer button on the handset’s touch-tone pad to insert a delay
in dialing sequence when a pause is needed to wait for a dial tone (for example,
after you dial 9 for an outside line, or to wait for a computer access tone.) Each
pause counts as one digit in the dialing sequence.
Reviewing Records Stored in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the caller ID-volume ( or ) buttons to scroll the records, or use the
handset’s touch-tone pad to enter the memory location number.
Changing Records Stored in Memory
Follow the procedure for Storing Names and Numbers in Memory, except replace
a stored telephone number with a new one.
Deleting Records Stored in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the caller ID-volume ( or ) button to scroll to the record you want to
delete or use the touch-tone pad to enter the desired memory location.
4. Press the delete button to mark the record for deletion. The display shows
DELETE?
5. Press the delete button to delete the record. DELETED shows in the display.
NOTE: If you don’’
’’
’t want to change or delete a record, simply
press the *exit button, or wait for one minute to exit the review
mode automatically.
Dialing a Number from Memory
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALLBACK or
SPEAKER button.
2. Press the memory button to display MEMO # - -.
3. Use the touch tone pad to enter the memory location number. The number
dialsautomatically.
-OR-
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the memory location for the phone number you want to dial, or use the
caller ID-volume ( or ) button to scroll to the number you want to dial.
4. Press the TALK/CALLBACK or SPEAKER button. The number dials
automatically.
Chain Dialing from Memory
Use this feature to make calls from records stored in memory which require a
sequence of numbers, such as a calling card number used for a frequently called
long distance number. The following example shows how you can store each
part of the dialing sequence and use chain dialing to make a call through a long
distance service:
The Number For Memory Location
Long Distance Access Number 7
Authorization Code 8
Frequently called long distance number 9
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALLBACK or
SPEAKER button.
2. Press the memory button, and then press 07.
3. When you hear the access tone, press the memory button, and then press 08.
4. At the next access tone, press the memory button and then 09.
Answering System Operation
This section discusses the buttons and features on the answering
system.
Message Counter Indicator
The message counter gives you a numeric display of how many messages you
have. The new message indicator flashes to indicate you have new messages.
See below for the details.
a) Message counter has a number displayed without flashing - No new
messages. Shows total number of old messages.
b) Message counter has a flashing number displayed - There are new messages.
Shows total number of old and new messages.
c) Message counter has bars ( - - ) - Answerer is off.
d) Message counter has an “F“ flashing on the display - Memory is full.
e) Message counter has a “CL” flashing on the display - Clock is not set since
power up or after power failure.
f) Message counter has six horizontal bars flashing on the display - MEMO
recording.
g) Message counter has a “An“ flashing on the display - Answering incoming
calls and recording an incoming call.
h) Message counter has “LA” - The answering system is being accessed
remotely.
i) Message counter has “En“ on the display - English is selected as the current
voice prompt during language selection.
j) Message counter has “Fr“ on the display - French is selected as the current
voice prompt during language selection.
k) Message counter has “SP“ on the display - Spanish is selected as the current
voice prompt during language selection.
NOTE: While the messages are playing, the message counter will
display the messages in the order they were received.
NOTE: The maximum recording time for each message is 3
minutes and the total recording time of this unit is 12 minutes.
Leaving a Message/Memo
Use the memo feature to leave a message.
1. Press and hold the memo button.
2. Begin speaking after you hear “RECORD MESSAGE” and start tone.
3. Release the memo button when you are finished recording the memo.
NOTE: Maximum recording time for memo is 3 minutes.
Screening Calls from the Base
1. When the answering system answers the call, listen while the caller leaves a
message (to determine who is calling).
2. To speak to the caller, pick up the handset, and press the TALK/CALLBACK or
SPEAKER button.
The answering system automatically stops recording when you activate the
handset or pick up an extension phone.
TIP: Make sure the volume on the base is set loud enough to
hear your incoming calls.
Messages Playback
The message counter let you know when you have message(s) or new
message(s). To play the messages, press the PLAY/STOP button.
While a message is playing, you may do the following:
zPress the corresponding PLAY/STOP button to stop the message playback.
zPress and release the review button to restart the current message.
zPress and release the review button twice to go to the previous message.
zPress and release the skip button to go to the next message.
zPress the delete button to erase the current message.
Message speed
This feature allows you to slow down the incoming message playback speed.
1. In message playback mode, press the message speed button on base, the
message will be playbacked at half of its normal speed.
2. Press the message speed button to cancel and return to original message
playback mode.
Note: This feature will not work when you are accessing the answering
system from handset.
Memory Full
When the answering system memory is full, the system answers after 10 rings.
You should erase some messages so the answering system may record new
messages.
Erasing Messages
You may erase messages in the following three ways:
To erase a message while it is playing
1. Press and release PLAY/STOP button.
2. Press the review and skip buttons to select and play the message you want to
erase.
3. Press the delete button, the current message is erased, and the next message
plays.
To erase all previously played Messages in a mailbox
1. Make sure the phone is OFF (not in talk mode)
2. Press and hold the delete button until “ALL OLD MESSAGES ERASED” is
announced.
To erase a message from the handset :
1. Press the flash/answerer button on the handset
2. Press the play/stop (key 2) on the handset.
3. Press the erase (key 0) on the handset to erase a message during playback.
NOTE: Erased messages cannot be restored.
Remote Access
You may access the answering system with the cordless handset or from any
tone-dial compatible telephone.
Cordless Handset
Use the corresponding handset keys just like you would use the base buttons
(see “Answering System Setup”). The button functions are located on the
handset above each number key. For example, to play messages:
zPress the flash/answerer button. The display shows ANSWERER REMOTE
ACCESS.
zPress the play/stop button to play the message.
zWhen you are finished listening to your messages, press the flash/answerer
button again.
Screening Calls from the Handset
Use the handset to screen calls even when you can’t hear the answering
system.
When the answering system picks up:
1. Press the flash/answerer button to access the answering system. CALL
SCREENING shows on the display.
2. Listen as the caller leaves a message.
3. Press the TALK/CALLBACK or SPEAKER buttons to speak to the person or
press the flash/answerer button to stop screening the call.
Accessing the Answering System from Another Location
You can access your answering system from any touch-tone phone by entering
your 3-digit security code during the playing of outgoing announcement or after
you hear the outgoing announcement.
1. Dial the telephone number to which the answering system is connected.
2. Enter the security code during the outgoing announcement or after you hear
the tone.
Note: The default security code is 123
3. Follow the voice menu to use the answering system’s remote functions.
The remote feature lets you perform the following functions:
To Press this button
Review message 1
Play back messages 2
Stop message playback 2
Erase message 0 (during message playback)
Skip message 3
Turn off/on answerer 4
Review voice menu options 7
Memory Full
When answering system memory is full, the system answers after 10 rings,
beeps and waits for you to enter the 3-digit security code. If you don’t enter the
security code within 8 seconds, the phone hangs up.
You should erase some messages so the answering system can record new
messages.
NOTE: The unit also answers after the 10th ring if it is turned off.
To access the answering system, enter your 3-digit security
code.
Belt Clip and Optional Headset
Connecting the Belt Clip
1. To attach the belt clip, insert the sides of the belt clip into the slots on each side
of the handset.
2. Snap the ends of the belt clip into place.
Connecting an Optional Headset to the Handset
Each handset can be used with an optional headset hands free operation.
1. Connect the headset to the headset jack on the side of the handset. The
handset receiver and microphone are disabled when the headset is connected.
2. Adjust the headset to rest comfortably on top of your head and over your ear.
Move the microphone to approximately two to three inches from your mouth.
3. Press the TALK/CALLBACK button to answer a call or make calls using the
headset.
4. To return to normal operation, unplug the headset from the jack.
Changing the Battery
CAUTION: To reduce the risk of fire or personal injury, use
only the Thomson Inc. approved model 5-2721 Nickel-metal
Hydride battery (Ni-MH), which is compatible with this unit.
1. Make sure the telephone is OFF (not in TALK mode) before you replace the
battery.
2. Remove the battery compartment door.
3. Disconnect the cord attached to the battery pack and remove the battery pack
from the handset.
4. Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
5. Put the battery compartment door back on.
6. Place handset in the base or handset charge cradle to charge. Allow the
handset battery to properly charge (for 16 hours) prior to first use or
when you install a new battery pack. If you do not properly charge the
phone, battery performance will be compromised.
NOTE: The RBRC seal on the battery used in your Thomson Inc.
product indicates that we are participating in a program to collect
and recycle the rechargeable battery (or batteries). For more
information go to the RBRC web site at www.rbrc.org or call 1-800-8-
BATTERY or contact a local recycling center.
Battery Safety Precautions
zDo not burn, disassemble, mutilate, or puncture. Like other batteries of this
type, toxic materials could be released which can cause injury.
zTo reduce the risk of fire or personal injury, use only the Nickel-metal
Hydride battery listed in the User’s Guide.
zKeep batteries out of the reach of children.
zRemove batteries if storing over 30 days.
Display Messages
The following messages shows the status of the phone, provides Caller ID
information, or helps you set up and use your phone.
BLOCKED NUMBER Indicates the person is calling from a number which is
blocked from transmission.
CHARGING... Indicates the handset needs to charge for a period of
time before it can resume normal function.
DELETE ALL? Prompt asking if you want to erase all CID records.
DELETE CALL ID? Prompt asking if you want to erase the CID record
showing on the display.
DELETE? Prompt asking if you want to erase one of the 50
records stored in the phone’s memory.
DUPLICATE NUMBER Under VIP melody feature, if the desired number/record
was selected in any one of TEN VIP melody records
before, DUPLICATE NUMBER shows in the display.
END OF LIST Indicates that there is no additional information in
CIDmemory.
ENTER NAME Prompt telling you to enter a name in one of the 50
memory locations.
ENTER TEL NUMBR Prompt telling you to enter a telephone number in one of
the 50 memory locations.
NEW Indicates call or calls which have not been reviewed.
HANDSET NAME Prompt telling you to enter the user name for the
registered handset.
HANDSET NEEDS Indicates you must register a non-registered handset
REGISTRATION prior to use.
INCOMPLETE DATA Caller information is interrupted during transmission or
the phone line is excessively noisy. Indicates no CID
information was received, you are not subscribed to
CID service, or CID service is not working.
LINE IN USE Displays on handset while the line is in use.
LONG DISTANCE Indicates CID record is from a long distance call.
LOW BATTERY Indicates the battery needs to be charged.
NEW VOICE MAIL Indicates voice mail has not been retrieved from
serviceprovider.
CALL SCREENING Indicates you may use the handset to screen calls
before answering the call.
MSG WAITING OFF Indicates voice mail has been retrieved from service
provider.
NEW CALL XX XX represents the number of new CID records not
reviewed.
NO CALLS Indicates there are no CID records in memory.
NO USER MEMORY Indicates the memory location contains no user
memories and the user is trying to mark a specific user
record for VIP MELODY.
OUT OF RANGE May indicate handset is too far away from the base or
that the power has been interrupted. Move closer and
check connections.
PAGING or Someone pressed the page button on the base or
PAGING FROM int button on the handset
REPT Indicates a repeat call message. Indicates a new call
from the same number was received more than once.
SEARCHING Indicates handset is searching for the base.
SPKR Indicates the handset is in speakerphone mode.
UNKNOWN CALLER/ Indicates incoming call is from an area not serviced by
NAME/NUMBER CID or the CID information was not sent.
Answering System Display Messages
The following messages show the status of the answering system or help you
set up and use the system.
0-59 Indicates the total number of messages.
CL (blinking) The voice time/day stamp needs to be set.
- - Answering system is turned off.
An (blinking) The system is answering a call.
F (blinking) Answering system memory is full.
Six bars (blinking) The system is recording a memo or an
announcement.
LA (Line Access) External line remote answering system.
Handset Sound Signals
Signal Meaning
A long warbling tone (with ringer on) Signals an incoming call
Three short beeps (several times) Page signal
One beep every 7 seconds Low battery warning
Troubleshooting Guide
Telephone Solutions
No dial tone
zCheck or repeat installation steps:
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base and the wall jack.
zConnect another phone to the same jack. If it doesn’t work, the problem might
be your wiring or local service.
zThe handset may be out of range of the base. Move closer to the base.
zMake sure the battery is properly charged (for 16 hours).
zMake sure the battery pack (in the handset) is properly installed.
zThe handset should beep when you press the TALK/CALLBACK button, and
the charge indicator on the base should be lit when the handset rests in the
cradle. If not, the battery may need to be charged.
zPlace handset in charge cradle for at least 20 seconds to reset the unit.
Handset does not ring
zMake sure the handset ringer software switch is set to on.
zThe handset may be out of range of the base. Move closer to the base.
zYou may have too many extension phones on your line. Try unplugging some
extensions.
zCheck for a dial tone.
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You experience static, noise, or fading in and out
zThe handset may be out of range of the base. Move closer to base.
zMake sure base is not plugged into an electrical outlet with another household
appliance. If necessary, relocate the base.
zCharge the battery (for 16 hours).
Unit beeps
zClean the charging contacts on the cordless handset and base charge cradle
with a soft cloth or an eraser.
zSee solutions for “No dial tone” on previous page.
zReplace the battery.
Memory dialing doesn’t work
zDid you program the memory location keys correctly?
zDid you follow proper dialing sequence?
Unit locks up and no communication between the base and cordless handset
zUnplug the power adaptor from the electrical outlet and the back of the base.
Remove the handset battery. Wait for 30 seconds and plug the power adaptor
back into the base and electrical outlet. Reconnect the battery and charge for
16 hours.
Caller ID Solutions
No Display
zCharge the battery (for 16 hours). Or replace the battery.
zMake sure the unit is connected to a non-switched electrical outlet.
Disconnect the power adaptor from the base and reconnect it.
Caller ID Error Message
zThe unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates
the presence of noise on the line.
No Caller ID
zYou must be subscribed to the standard Name/Number Caller ID service from
your local telephone company to receive CID information.
Battery
If you experience any of the following problems, even after recharging the
battery, you may need to replace the battery pack:
zShort talk time
zPoor sound quality
zLimited range
zCharge indicator fails to turn on
Answering System Solutions
Can’t hear messages, beep, etc.
zAdjust speaker volume.
Time/Day setting stuck at 12 a.m Mon.
zSet the time clock.
Answers on 10th ring
zMake sure answering system is turned on.
zAnswering system memory may be full. Erase some messages.
Incoming messages are incomplete
zAn extension phone may have been lifted as a message is received.
zAnswering system memory is full. Erase some messages.
zYou may have accidently pressed the play/stop button during playback and
stopped the message.
Won’t respond to remote commands
zYou must use a tone-dial phone. This phone does not support pulse (rotary)
dialing.
zMake sure to enter the correct security code.
zDid unit hang up? If you take no action for a period of time, it automatically
hangs up.
Causes of Poor Reception
zAluminum siding.
zFoil backing on insulation.
zHeating ducts and other metal construction that can shield radio signals.
zYou ’re too close to appliances such as microwaves, stoves, computers,etc.
zAtmospheric conditions, such as strong storms.
zBase is installed in the basement or lower floor of the house.
zBase is plugged into AC outlet with other electronic devices.
zBaby monitor is using the same frequency.
zHandset battery is low.
zYou’re out of range of the base.
General Product Care
To keep your unit working and looking good, follow these guidelines:
zAvoid dropping the handset, as well as other rough treatment to the phone.
zClean the phone with a soft cloth.
zNever use strong cleaning agents, paint thinner, abrasive powder, alcohol, or
other chemical products to clean the unit. Doing so will damage the finish.
zRetain the original packaging in case you need to ship the phone at a later
date.
zPeriodically clean the charge contacts on the handset and base with a clean
pencil eraser.
Service
If trouble is experienced with this equipment, for repair or warranty information,
please contact customer service at 1-800-448-0329. If the equipment is causing
harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service
agents. Changes or modifications not expressly approved by Thomson Inc. could
void the user’s authority to operate this product. For instructions on how to
obtain service, refer to the warranty included in this guide or call customer
service at 1-800-448-0329. Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date
this product was purchased or received as a gift. This information will be
valuable if service should be required during the warranty period.
Purchase date______________________________________________________
Name of store______________________________________________________
Limited Warranty
What your warranty covers:
zDefects in materials or workmanship.
For how long after your purchase:
zOne year, from date of purchase.(The warranty period for rental units begins
with the first rental or 45 days from date of shipment to the rental firm,
whichever comes first.)
What we will do:
zProvide you with a new or, at our option, a refurbished unit. The exchange
unit is under warranty for the remainder of the original product’s warranty
period.
How you get service:
zProperly pack your unit. Include any cables, etc., which were originally
provided with the product. We recommend using the original carton and
packing materials.
zProof of purchase in the form of a bill of sale or receipted invoice which is
evidence that the product is within the warranty period, must be presented to
obtain warranty service.” For rental firms, proof of first rental is also
required. Also print your name and address and a description of the defect.
Send via standard UPS or its equivalent to:
Thomson Inc. 11721 B Alameda Ave. Socorro, Texas 79927
zPay any charges billed to you by the Exchange Center for service not
covered by the warranty.
zInsure your shipment for loss or damage. Thomson Inc. accepts no liability in
case of damage or loss.
zA new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
zCustomer instruction. (Your Owner’s Manual provides information regarding
operating instructions and user controls. Any additional information, should be
obtained from your dealer.)
zInstallation and setup service adjustments.
zBatteries.
zDamage from misuse or neglect.
zProducts which have been modified or incorporated into other products.
zProducts purchased or serviced outside the USA.
zActs of nature, such as but not limited to lightning damage.
Product Registration:
zPlease complete and mail the Product Registration Card packed with your unit.
It will make it easier to contact you should it ever be necessary. The return of
the card is not required for warranty coverage.
Limitation of Warranty:
zThe warranty stated above is the only warranty applicable to this product. All
other warranties, express or implied (including all implied warranties of
merchantability or fitness for a particular purpose) are hereby disclaimed. No
verbal or written information given by Thomson Inc., its agents, or employees
shall create a guaranty or in any way increase the scope of this warranty.
zRepair or replacement as provided under this warranty is the exclusive
remedy of the consumer. Thomson Inc. shall not be liable for incidental or
consequential damages resulting from the use of this product or arising out of
any breach of any express or implied warranty on this product. This
disclaimer of warranties and limited warranty are governed by the laws of the
state of Indiana. Except to the extent prohibited by applicable law, any implied
warranty of merchantability or fitness for a particular purpose on this product
is limited to the applicable warranty period set forth above.
How state law relates to this warranty:
zSome states do not allow the exclusion nor limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts
so the above limitations or exclusions may not apply to you.
zThis warranty gives you specific legal rights, and you also may have other
rights that vary from state to state.
If you purchased your product outside the USA:
zThis warranty does not apply. Contact your dealer for warranty information.
Accessory Information
DESCRIPTION MODEL NO.
Handset Replacement Battery 5-2721
AC Power converter 5-2714
Belt Clip 5-2717
Headset TBD
Handset charge cradle TBD
To place order, have your Visa, MasterCard, or Discover Card ready and call toll-
free 1-800-338-0376. A shipping and handling fee will be charged upon ordering.
We are required by law to collect appropriate sales tax for each individual state,
country, and locality to which the merchandise is being sent. Items are subject to
availability. Prices are subject to change without notice.