Thomson 2-8111A 1.9GHz DECT Cordless Base User Manual 2

Thomson Inc. 1.9GHz DECT Cordless Base 2

Contents

User Manual 2

Model 28118 SeriesSlim DECT Multi-Handset Speakerphone Answering System User’s GuideYour new GE telephone system is EXPANDABLE up to a total of 6 handsets (by purchase of optional Model 28106 handset with charge cradle)NOTE fOr rEviEwiNg;rEd TExT is chaNgE frOm 28115grEEN TExT is TakEN frOm 28112BluE TExT NEEds vErificaTiON
2Equipment Approval InformationYour telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.1 Notification to the Local Telephone CompanyOn the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.Notes • This equipment may not be used on coin service provided by the telephone company.• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.US Number is located on the cabinet bottom.REN Number is located on the cabinet bottom.2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
3The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.Interference InformationThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.Privacy of Communications may not be ensured when using this product.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
4Hearing Aid Compatibility (HAC)This telephone system meets FCC standards for Hearing Aid Compatibility.LicensingLicensed under US Patent 6,427,009.FCC RF Radiation Exposure StatementThis equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.” SEE MARKING ON BOTTOM / BACK OF PRODUCTRISK OF ELECTRIC SHOCK DO NOT OPENWARNING: TOPREVENT FIRE ORELECTRICAL SHOCKHAZARD, DO NOTEXPOSE THISPRODUCT TO RAINOR MOISTURE.THE LIGHTNINGFLASH AND ARROWHEAD WITHIN THETRIANGLE IS AWARNING SIGNALERTING YOU OF“DANGEROUSVOLTAGE” INSIDETHE PRODUCT.CAUTION: TO REDUCE THERISK OF ELECTRIC SHOCK, DONOT REMOVE COVER (ORBACK). NO USERSERVICEABLE PARTS INSIDE.REFER SERVICING TOQUALIFIED SERVICEPERSONNEL.THE EXCLAMATIONPOINT WITHIN THETRIANGLE IS AWARNING SIGNALERTING YOU OFIMPORTANTINSTRUCTIONSACCOMPANYINGTHE PRODUCT.CAUTION:
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7IntroductionCAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.Before You BeginParts Checklist (for 28118xx1 model)Make sure your package includes the items shown here.HandsetTelephone line cordAC power adaptorHandset battery packBattery compartment coverFor Model 28118xx2 there will be ONE additional handset, charge cradle, belt clip, battery pack and cover than shown above.For Model 28118xx3 there will be TWO additional handsets, charge cradles, belt clips, battery packs and covers than shown above.For Model 28118xx4 there will be THREE additional handsets, charge cradles, belt clips, battery packs and covers than shown above.For Model 28118xx5 there will be FOUR additional handsets, charge cradles, belt clips, battery packs and covers than shown above.For Model 28118xx6 there will be FIVE additional handsets, charge cradles, belt clips, battery packs and covers than shown above.Base
8Telephone Jack RequirementsTo use this phone, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular jack, call your local phone company to find out how to get one installed.Installation Digital Security SystemYour cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances.Certain other communications devices may also use the 1.9GHz DECT frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 1.9GHz DECT frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems.Modular telephone line jackWall plate
9Important Installation Guidelines• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight.• Avoid areas of excessive dust, moisture and low temperature.• Avoid other cordless telephones or personal computers.• Never install telephone wiring during a lightning storm.• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.• Use caution when installing or modifying telephone lines.Base Layoutpage (button)in use (indicator)charge (indicator)vol (volume buttons)memo (button)review (button)play/stop (button)skip (button)delete (button)message counter (indicator)ans on/off (answerer on/off button)announce 1, 2 (buttons)language (button)min (minute button)hour (button)day/check (button)
10Handset Layoutdisplaytalk (button)Center radial button controlsvolume/CID up/down,delete/conference/intercom,and memory functionsend (button)redial/format (button)*tone (button)#pause/ringer (button)menu ok/mute (button)speaker (button)review(button)play/stop (button)skip(button)erase (button)
11 Installing the PhoneInstalling the Handset BatteryNOTE: You must connect the handset battery before use.CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Lithium battery model 5-2770 or 5-2762, that is compatible with this unit.1. Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset.2. Locate the battery compartment on the back of the handset.3. Plug the battery pack cord into the jack inside the compartment. NOTE: To ensure proper battery installation, the connector is keyed and can be inserted only one way.4. Insert the battery pack.5. Close the battery compartment by pushing the door up until it snaps into place.Base Station1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your telephone base on a level surface, such as a desktop or tabletop.2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the base and the other end into a modular jack.3. Plug the AC power converter into the electrical outlet and the DC connector into the jack on the bottom of the base.4. Place the handset in the cradle on the base.5. The charge indicator turns on, verifying the battery is charging. The unit will take 20 seconds to register and verify its security code.
126. Allow the phone to charge for 12 hours prior to first use. If you don’t properly charge the phone, battery performance is compromised.CAUTION: To reduce risk of personal injury, fire, or damage use only the 5-2760 power adaptor listed in the user’s guide. This power adaptor is intended to be correctly orientated in a vertical or floor mount position.Answering System SetupThis section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system.• Press the ans on/off button to turn the answering system on and off. The MESSAGES indicator lights when the answering system is on. The indicator blinks when you have new messages.NOTE: The answering system displays “- -” when it is off.Setting the Voice Prompt LanguageThe default voice prompt language is English.To change the answering system’s voice prompt language, • Press the language button on front of base to change to the FRENCH voice prompt. The unit announces “OPTION FRANCAISE “ and Fr shows in the message counter.• Press the language button again to change to the SPANISH voice prompt. The unit announces “SELECCION ESPANOL” and SP shows in the message counter.NOTE: To change to English, press the language button again. En shows in the message counter.NOTE: In remote access mode, the system follows the selected language. The voice prompt language cannot be switched remotely.Voice Time/Day Stamp and Real Time Clock1. Make sure the answering system is ON.2. Press and hold the day/check button to set the day of the week.3. Press and hold the hour button to set the hour (a.m. or p.m.). Example: 12AM, 1AM, or
1312PM, 1PM.4. Press and release the min button to advance the clock in one minute intervals. Press and hold to increase by 5-minute increments.5. After the time is set, the real time clock will be displayed on the handset within 1 minute.NOTE: You must set the day manually. You may choose to set the time manually as well, although the time is automatically transmitted by your local phone company as part of Caller ID service. If you subscribe to Caller ID service, the current time is set automatically when you receive your first CID record.Speaker VolumeUse the vol (5 or 6) buttons to adjust speaker volume on the base to a comfortable level. L1 is the minimum speaker volume and L8 is the maximum.Voice InstructionIf you need additional assistance, press the review button in standby mode and follow the voice instructions.Recording the Outgoing AnnouncementFor best results when recording, you should be about nine inches from the microphone, and eliminate as much background noise as possible.You may record 2 outgoing announcements in the answerer or choose the default for your current outgoing announcement.1. Make sure the answering system is ON.2. Press and hold the announce 1 or announce 2 button until the speaker announces “RECORD ANNOUNCEMENT AFTER TONE“.3. Begin speaking after you hear the beep.4. Release the button when you finish your announcement.NOTE: If you choose not to record an outgoing announcement, a default announcement plays instead. To return to the default announcement after you have recorded your own outgoing announcement, press the announce button and release it when you hear the beep. Or, press the delete button while the announcement is reviewing.
14Sample Outgoing AnnouncementHi, this is (use your name here), I can’t answer the phone right now, so please leave your name, number and a brief message after the tone, and I’ll get back to you. Thanks.NOTE: The maximum recording time for the outgoing announcement is 2 minutes.Reviewing and Choosing the AnnouncementPress and release the announce 1 or announce 2 button to review and select this one as your outgoing announcement.NOTE: Press the play/stop button at any time to stop playing the announcement.Programming the TelephoneStandby ScreenThe handset displays the handset number and user name.Programming FunctionsThe system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Keylock, Room Monitor, Answerer Msg., and Handset Setup.KeylockThe keylock feature, helps prevent unauthorized or accidental use of your device by disabling outbound calls. The device will still be able to receive phone calls and place emergency calls to 9-1-1.1. Make sure your phone is OFF (not in talk mode).2. Press the menu ok/mute button to go to the main menu.3. Press the vol/CID ( 6 or 5) button to scroll to KEYLOCK.4. Press the menu ok/mute button to enter the menu, SET KEYLOCK 1YES 2NO shows in the display. The default setting is 2NO.5. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the vol/CID ( 6 or 5) button to scroll to 1YES or 2NO.6. Press the menu ok/mute button to confirm.JOHN SMITHHANDSET 1
15Shortcut to the keylock function:1. Make sure the phone is OFF (not in talk mode).2. Press the menu ok/mute button, then press and hold the #pause/ringer button until KEYPAD LOCKED shows in the display. To unlock keypad:Press the menu ok/mute button, then press the #pause/ringer button. Room Monitor (applicable only with additional handsets)1. Make sure your phone is OFF (not in talk mode).2. Press the menu ok/mute button to go to the main menu.3. Press vol/CID ( 6 or 5) button to scroll to ROOM MONITOR.4. Press the menu ok/mute button to enter ROOM MONITOR menu, ROOM MONITOR EXTENSION? shows in the display.5. Use the touch tone pad to enter the handset name/number to be monitored.NOTE: When this phone system is expanded (up to 6 handsets by purchase of optional Model 28106 handset with recharge cradle), handsets are named HANDSET 1, HANDSET 2, HANDSET 3, and etc., respectively.6. The receiving handset will turn on the microphone and the originating handset will turn on the speakerphone to monitor sound from the receiving handset.NOTE: For room monitoring mode to work, the originating handset must NOT be on the cradle.NOTE: While in room monitoring mode, the handsets will emit an alert tone approximately every 5 seconds if there is an incoming call. You may press the speaker button to quit room monitor and answer the call.NOTE: While in room monitoring mode, the originating handset can be switched to monitor by handset earpiece by pressing the talk button once. Switch back to speakerphone by pressing the speaker button once.NOTE: Press the *tone button on the handset to exit room monitor mode.
16Handset Setup1. Make sure your phone is OFF (not in talk mode).2. Press the menu ok/mute button to go to the main menu.3. Press vol/CID ( 6 or 5) button to scroll to HANDSET SETUP.4. Press the menu ok/mute button to confirm and you may program the following items: Language, Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key Tone, Area Code, Tone/Pulse, Registration, Deregistration and Default Setting.NOTE: During programming, you may press the end button at any time to exit the sub-menu and return to the menu. LanguageFrom the Handset Setup Menu:1. Press the vol/CID ( 6 or 5) button to scroll to the SET LANGUAGE sub-menu.2. Press the menu ok/mute button to enter the menu. SET LANGUAGE 41ENG 2FRA 3ESP shows in the display. The default setting is 1ENG.3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the vol/CID ( 6 or 5) button to scroll to the desired language. 4. Press the menu ok/mute button to save your selection. You will hear a confirmation tone and the selected language shows in the display.Handset NameFrom the Handset Setup Menu:1. Press the vol/CID ( 6 or 5) button to scroll to the HANDSET NAME sub-menu.2. Press the menu ok/mute button to enter the menu. HANDSET NAME shows in the display. The default setting is HANDSET #.3. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space between the first and last name. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H.NOTE: If you make a mistake, use the del/conf/intercom button to backspace and delete one character at a time.SET
174. Press the menu ok/mute button to save your name. You will hear a confirmation tone and the handset name shows in the display.Ringer ToneYou may choose from ten different ringer tones and ten different melodies.From the Handset Setup Menu:1. Press the vol/CID ( 6 or 5) button to scroll to the RINGER TONE sub-menu.2. Press the menu ok/mute button to enter the menu. SET RINGER TONE 01 shows in the display. The default setting is 01.3. Use the vol/CID ( 6 or 5) button to scroll to the desired setting (1 through 20). You will hear a sample of the ringer tone/melody you select.4. Press the menu ok/mute button to save your selection. You will hear a confirmation tone and the selected ringer tone shows in the display.NOTE: You must have the Ringer Volume set to ON for ring tone to signal an incoming call. Ringer VolumeFrom the Handset Setup Menu:1. Press the vol/CID ( 6 or 5) button to scroll to the RINGER VOLUME sub-menu.2. Press the menu ok/mute button to enter the menu. SET RINGER 41HI 2LO 3OFF shows in the display. The default setting is HI.3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the vol/CID ( 6 or 5) button to scroll to your selection. HI is the default setting.4. Press the menu ok/mute button to save your selection. You will hear a confirmation tone and the new volume setting shows in the display.NOTE: If you turn the ringer OFF, the ringer off icon shows in the display.Shortcut to the ringer volume function:1. Make sure the phone is OFF (not in talk mode).2. Press the #pause/ringer button to display SET RINGER 1HI 2LOW 3OFF. 3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the vol/CID ( 6 or 5) button to scroll to your selection.4. Press #pause/ringer button again to save and display the new selection for a few seconds.
18VIP MelodyThis feature allows you to assign a specific melody to someone you want to get your attention when the person calls. When a VIP melody is assigned and that person calls, the unit rings the normal ring for the first ring and then follows with VIP melody ring. You may choose from ten different polyphonic melodies and may store up to 10 VIP records.NOTE: This feature ONLY works when the following conditions are met.1. You have subscribed to Caller ID.2. You have your Caller ID record previously transferred to the memory. (Refer to Storing CID Records in Internal Memory). NO USER memory will show in the display to remind the user to do CID record transfer first.Storing VIP MelodyFrom the Handset Setup Menu:1. Press the vol/CID ( 6 or 5) button to scroll to VIP MELODY sub-menu. 2. Press the menu ok/mute button to select VIP MELODY feature and then display VIP 1 record. - If VIP1 does NOT contain any specific number/records, it will display EMPTY.3. Press vol/CID ( 6 or 5) button to select the specific VIP melody memory location (10 VIP locations) that does not contain any record.4. Press the menu ok/mute button to display SELECT MEMORY.NOTE: If the memory location does not contain any CID memory records and you are trying to mark a specific record as VIP MELODY, then SELECT MEMORY will not be displayed. Instead, NO USER MEMORY will display in prompt to alert the user.5. Press vol/CID ( 6 or 5) button to view the records from memory to be selected as VIP.6. Press the menu ok/mute button to confirm and then display VIP MELODY 01 to wait for the melody tone selection.7. Press vol/CID ( 6 or 5) button to select from melody 01 to melody 10 (a testing tone is generated while making melody selection)8. Press the menu ok/mute button to confirm. NOTE: If the desired number/record was previously stored in any one of the ten VIP melody records, DUPLICATE NUMBER shows in the display.
19Changing a Stored VIP Melody RecordUse the Storing VIP Melody procedure to change the number of a selected record and replace the old phone number with new phone number.When REPLACE VIP# ? shows in the display, you must press the menu ok/mute button on the handset to confirm replacement.Reviewing And Deleting Stored VIP Melody RecordFrom the Handset Setup Menu:1. Press the vol/CID ( 6 or 5) button to scroll to VIP MELODY sub-menu. 2. Press the menu ok/mute button to select VIP MELODY feature and then display VIP 1 record. 3. Use the vol/CID ( 6 or 5) button to scroll to the desired VIP Melody Record.4. If you want to delete the information, press the del/conf/intercom button on the handset while the entry displays. The display shows DELETE VIP# ?.5. Press del/conf/intercom again to confirm. You will hear a confirmation tone and VIP# DELETED shows in the display.Key ToneFrom the Handset Setup Menu:1. Press the vol/CID ( 6 or 5) button to scroll to the KEY TONE sub-menu.2. Press the menu ok/mute button to enter the menu. SET KEY TONE 41ON 2 OFF shows in the display. The default setting is 1ON.3. Use the touch tone pad on the handset to select 1 or 2, or use the vol/CID ( 6 or 5) button to scroll to your selection. 4. Press the menu ok/mute button to confirm and the key tone setting shows in the display.Message Alert (for answering system)This feature sets your answering system to give an alert tone every 10 seconds when there are new messages.From the Handset Setup Menu: 1. Press the vol/CID ( 6 or 5) button to scroll to the MESSAGE ALERT sub-menu.2. Press menu ok/mute button to enter the menu. NEW MSG ALERT 1ON 2OFF shows in the display.
203. Use the touch-tone pad to enter the selection, or use the vol/CID (6 or 5) button to scroll to the 1ON or 2OFF. The default setting is 2OFF.4. Press the menu ok/mute button to confirm. You will hear a confirmation tone and the new setting shows in the display.Rings to Answer (for answering system)This feature lets you select the number of times you want the phone to ring before the answering system answers a call.From the Handset Setup Menu: 1. Press the vol/CID ( 6 or 5) button to scroll to the RING TO ANSWER sub-menu.2. Press menu ok/mute button to enter the menu. RING TO ANSWER 3 4 5 6 TS shows in the display.3. Use the vol/CID ( 6 or 5) button to scroll to the your selection. The default setting is 5.4. Press the menu ok/mute button to confirm. You will hear a confirmation tone and the new setting shows in the display.NOTE: If you select Toll Saver (TS) the unit answers after the 3rd ring if there are NEW messages, OR the unit answers after the 5th ring if there are NO new messages. This allows user to access their answerer from another location and then hang up after 4 rings to save long distance charges.Security Code (for answering system)You can access the answering system from a tone dialing telephone in another (remote) location. The security code is required for remote access, and it prevents unauthorized access to your answering system.From the Handset Setup Menu: 1. Press the vol/CID ( 6 or 5) button to scroll to the SECURITY CODE sub-menu.2. Press menu ok/mute button to enter the menu. SECURITY CODE 1 2 3 shows in the display.3. Use the touch-tone pad to enter your new 3-digit security code. The default setting is 123.4. Press the menu ok/mute button to confirm. You will hear a confirmation tone and the new security code shows in the display.NOTE: If you make a mistake, use the delete button to delete the security code and begin again.del/conf/intercom
21Area CodeFrom the Handset Setup Menu:1. Press the vol/CID ( 6 or 5) button to scroll to the AREA CODE sub-menu.2. Press the menu ok/mute button to enter the menu. SET AREA CODE - - - shows in the display. The default setting is - - -.3. Use the touch-tone pad to enter your 3-digit area code.4. Press the menu ok/mute button to confirm. You will hear a confirmation tone and the new area code shows in the display.NOTE: To restore the default setting to - - -, press and release the del/conf/intercom button when SET AREA CODE shows in the display.Tone/PulseFrom the Handset Setup Menu:1. Press the vol/CID ( 5 or 6) button to scroll to the TONE PULSE sub-menu.2. Press the menu ok/mute button to enter the menu. TONE/PULSE 41TONE 2PULSE shows in the display. The default setting is “1 TONE”.3. Use the touch-tone pad or vol/CID ( 5 or 6) to enter 1 TONE or 2 PULSE.4. Press the menu ok/mute button to confirm. You will hear a confirmation tone and your selection shows in the display.RegistrationYour packaged handset(s) are pre-registered and ready to use. It is not recommended that a handset be registered again unless absolutely necessary.From the Handset Setup Menu:1. Press the vol/CID ( 6 or 5) button to scroll to the REGISTRATION sub-menu.2. Press the menu ok/mute button to enter the menu. REGISTRATION 1YES 42NO shows in the display. The default setting is 2NO.3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the vol/CID ( 6 or 5) button to scroll to 1YES or 2NO.4. If you select YES, press the menu ok/mute button. HOLD BASE PAGE FOR 5 SECONDS, THEN PRESS HANDSET MENU OK shows in the display. (Your handset should be held near the base during registration process.)
225. Press and hold the page button on the base unit until the in use indicator flashes. Press the handset the menu ok/mute button. REGISTERING shows in the display. HANDSET X REGISTERED shows in the handset display, where X is the handset number. You may now rename your handset. (Refer to Step 3 & 4 of Handset Name Section)NOTE: IF you are re-registering the handset through the handset menu; to rename your handset you must go to the Handset Name Section and start from the beginning step.De-RegistrationDe-registration cancels registration. During the de-registration process, keep the handset near the base.From the Handset Setup Menu:1. Press the vol/CID ( 6 or 5) button to scroll to the DEREGISTRATION sub-menu.2. Press the menu ok/mute button to enter the menu. DEREGISTRATION 1YES 42NO shows in the display The default setting is 2NO.3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the vol/CID ( 6 or 5) button to scroll to 1YES or 2NO.WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered.4. Select NO, if you do not want to de-register.5. If you select YES, press the menu ok/mute button and MOVE NEAR TO BASE displays for 2 seconds, then CONFIRM? 1YES 2NO appears in the display.6. Press the touch-tone pad to select 1 for YES or 2 for NO, or use the vol/CID ( 6 or 5) button to scroll to 1YES or 2NO.7. If you select YES, press the menu ok/mute button to confirm. DE-REGISTER... shows in the display. You will hear a confirmation tone. Then HANDSET X DEREGISTERED shows in the display to confirm the handset is deregistered.NOTE: When you complete the de-registration process, HANDSET NEEDS REGISTRATION shows in the display. To use the handset, you MUST re-register the handset using the Registration process.
23Global De-registrationIf one or more handsets becomes lost, you should de-register all handsets to ensure proper system operation. Follow the steps below to de-register all handsets at the same time.WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered.1. Disconnect power from the base by pulling the plug out of the back of the unit.2. Press and hold the page button and while holding the page button reconnect the power.3. Continue to hold the page button until the in use indicator flashes rapidly.4. Release the page button.5. Press and release the page button on the base once. All handsets are de-registered and HANDSET NEEDS REGISTRATION shows in the display.Default SettingAs you become familiar with this system, you may prefer to use the system’s original settings. Follow the steps below to return to the factory default settings.From the Handset Setup Menu:1. Press the vol/CID ( 6 or 5) button to scroll to the DEFAULT SETTING sub-menu. 2. Press the menu ok/mute button to enter the menu. DEFAULT SETTING 1YES 2NO shows in the display. The default setting is 2NO.3. Use the touch-tone pad to select 1YES or 2NO, or use the vol/CID ( 6 or 5) button to move the cursor to 1YES or 2NO. NOTE: If you choose YES all the settings in the programmable menu are returned to factory default setting.4. Press the menu ok/mute button to save your selection. You will hear a confirmation tone.
24Telephone OperationVisual IndicatorsCharge Indicator on BaseThe charge indicator will remain lit when a handset is in the base charging.In Use Indicator on BaseThe in use indicator on the base will flash to alert you to an incoming call, during paging, or if you have a message waiting from your service provider. The indicator will remain lit when the line is in use.IMPORTANT: In order to use this unit’s Visual Message Waiting Indicator (VMWI) feature, you must subscribe to this service from your phone company. Speakerphone Operation.NOTE: If you are using the speakerphone, remain close to handset so the party you are speaking to can hear you. Press the speaker button to switch from handset to speaker mode. Press the talk button to switch from speakerphone to handset mode. Press the end button to end conversation. Making a Call1. Press the talk or speaker button. Dial the desired number. - OR - Dial the number first, then press the talk or speaker button. - OR - Press the vol/CID ( 6 or 5) button to select the desired record, then press the talk or speaker button.2. When finished, press the end button to hang up.NOTE: You may enter up to 32 pre-dial digits.NOTE: If you want to delete the pre-dial number you entered, press the del/conf/intercom button until all of the digits are erased.
25Answering Calls1. When the phone rings, press the speaker button on the handset, - OR - Pick up the handset and press the talk button. 2. When finished, press the end button to hang up.NOTE: Adjust the handset volume by pressing the vol/CID ( 6 or 5) button during a call.Call TimerAfter you press the talk or speaker button on the handset, the built-in call timer shows on the display and counts 0the length of time of the call in minutes and seconds.Auto StandbyIf you place the handset in the cradle while the handset is off the hook (during a call), the call is automatically disconnected.Flash/Call WaitingIf you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display.• To connect to the waiting call, press the talk or speaker button on the handset, and your original call is put on hold.• To switch between the two calls, press the talk or speaker button.
26Last Number RedialYou may redial a number up to 32 digits long. To quickly redial the last number you dialed:1. Press the talk or speaker button.2. Press the redial button. -OR- Press the redial button first, then use the vol/CID ( 6 or 5) button to select the desired redial number. - Press the vol/CID ( 5) to review the oldest call and scroll toward the most recent calls (higher numbers). - Press the vol/CID ( 6 ) to review the newest call and scroll to older calls (lower numbers).NOTE: You may choose from the last three numbers that were dialed.4. Press the talk button. The number dials automatically.If you get a busy signal and want to keep dialing the number, press the redial button to quickly redial the number.ExitPress the end button to exit a menu function and return to the standby screen.PageThe page feature helps you locate a misplaced handset. To send and receive pages, all handsets must be registered. If your handset is not registered, follow the instructions in the Registration section of this manual.Handset Paging (applicable only with additional handsets)1. Make sure the phone is OFF (not in talk mode).2. Press and release the del/conf/intercom button on a handset. PAGING EXTENSION? shows in the display.3. Use the touch-tone pad to enter the handset number you want to page. (1= to page Handset 1, 2=to page handset 2, etc., or *=to page all handsets)4. To cancel the page, press the end, del/conf/intercom button on the originating handset, or press the talk button on the receiving handset.
27Base PagingUse the base to page all registered handsets at the same time.1. Press the page button on the base. All handsets beep for two minutes, and PAGING FROM BASE shows on each handset’s display.2. To cancel the page, press the page button on the base, or press the talk or the end button on each handset.MuteTo have a private, off-line conversation, use the MUTE feature. The party on the telephone line cannot hear you, but you can hear them.1. Press the menu ok/mute button. The handset display shows MUTE ON. 2. Press the menu ok/mute button to cancel and return to your phone conversation.Receiver Volume ControlWhen the handset is ON (in talk mode) you may adjust the receiver volume by pressing the vol/CID ( 6 or 5) button. There are four volume levels to choose from. When the maximum or minimum volume level is reached, the phone beeps twice. VOL 1 is minimum and VOL 4 is maximum.Intercom Operation (applicable only with additional handsets)The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line, allowing you to still receive incoming calls.Making an Intercom Call1. Make sure the handset is OFF (not in talk mode).2. Press the del/conf/intercom button on the handset.3. Use the touch-tone pad to select the handset you want to page.NOTE: To cancel page, press the del/conf/intercom button again or the end button on the sending handset.4. Wait for the person at the receiving handset to press the del/conf/intercom button.NOTE: If the receiving handset does not answer within two minutes, the intercom call is automatically canceled. The originating handset displays NO ANSWER.
285. When finished, press the end button or del/conf/intercom button on either handset to deactivate the intercom.NOTE: The system is expandable up to 6 handsets (by purchase of optional Model 28106 handset with recharge cradle). When 6 handsets are registered, the system can handle 2 separate intercom operations at once, for example, 1st handset intercoms with 2nd handset while 3rd handset intercoms with 4th handset.Receiving an Intercom CallWhen you receive an intercom call, your handset beeps. To answer the call press the del/conf/intercom button, talk or speaker button.Advanced Intercom FeaturesReceiving an Incoming Call During an Intercom CallIf you receive a telephone call during an intercom call, the intercom call is immediately terminated and both handsets ring. Either handset user may press the talk button to answer the call.Using Intercom with External Telephone CallsDuring a telephone call, you may use the intercom/paging function to page another handset and have an off line, private (two-way) intercom conversation. You may also have a three-way conversation between the external caller and the handsets, or you may transfer the external telephone call to another handset.NOTE: Before you intercom/page another handset, you must decide whether you want to create a two-way or a three-way conversation.Two-Way Calling1. During an external call, press the del/conf/intercom button, and use the touch-tone pad to enter the handset number you want to call.NOTE: The receiving handset presses the del/conf/intercom button to answer the intercom call. Both intercom users may speak privately. The external caller will not hear the intercom conversation.2. When finished, press the end button or del/conf/intercom button to end the intercom call, return to the talk mode, and resume your original telephone conversation.
29Three-Way Calling1. During an external call, press the del/conf/intercom button. LINE ON HOLD EXTENSION? shows in the display.2. Use the touch-tone pad to select Handset #. You will hear a paging tone and PAGING shows in the originating handset’s display.NOTE: PAGING FROM... shows in the display on the receiving handset, and the receiving handset presses the del/conf/intercom or talk button to answer the intercom.3. When the receiving handset connects, press the del/conf/intercom button on the originating handset to conference with the receiving handset and the external caller. CONFERENCE shows in the display on the originating and receiving handsets.NOTE: A handset can enter conference mode directly by pressing talk on the second handset during a call.Transferring External Calls to Other HandsetsDuring an external call, you may transfer the external call to another handset.1. Press the del/conf/intercom button on the originating handset to put an external call on hold, and then page the receiving handset.2. Use the touch-tone pad on the handset to select Handset #. You will hear a paging tone. PAGING shows on the originating handset’s display, and PAGING FROM... shows on the receiving handset’s display.3. When the receiving handset connects, press the talk button on the originating handset to transfer the call. -OR- Press the talk button on the originating handset to transfer the call. If the receiving handset does not answer within 30 seconds, the originating handset rings back and displays CALLBACK. If the originating handset does not answer within 20 seconds, the call is automatically dropped.
30Call Waiting Caller IDProvided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system.• When you hear the call waiting beep in the handset receiver, press the talk or speaker button to put the current call on hold and answer the incoming call. Press the talk or speaker button to return to the original call.Receiving CID RecordsWhen you receive a call, the Caller ID information is transmitted between the first and second ring. The Caller ID information appears on the display while the phone rings, giving you a chance to monitor the information and decide whether or not to answer the call.Storing CID Records (In CID Memory)If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the 40 most recent calls you received so you can see who called while you were unavailable. Time call receivedDate call receivedCaller’s nameCaller’s phone numberCID calllogCall statusCaller ID (CID)IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service.This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time.
31When the 41st call is received, the oldest Caller ID record (1st call) is automatically deleted.You may review the stored information at any time. Calls received since your last review show as NEW in the display. Calls that have not been previously reviewed but were received from the same number more than once show as REPT in the display.Reviewing CID RecordsAs calls are received and stored, the display is updated to let you know how many calls have been received. To scroll CID records:1. Make sure the phone is OFF (not in talk mode).2. Press the vol/CID ( 5 ) button to review the newest CID record.3. Press the vol/CID ( 6 ) button to review the oldest CID record first.Dialing a CID Number1. Make sure the phone is OFF (not in TALK mode). 2. Use the vol/CID ( 6 or 5) button to display the desired record. 3. Press the talk or speaker button. The number dials automatically.NOTE: Depending on (a) how the incoming caller’s phone number is formatted when it is received, and (b) whether or not you previously pre-programmed your local area code into the set up menu, you may need to adjust the format of the incoming caller’s stored phone number before making the call, press the redial/format button to adjust the number, and try again.Available formats include:Number of digits Explanation Example Eleven digits long distance code “1 ” 1-317-888-8888 +3-digit area code +7-digit telephone number. Ten digits 3-digit area code + 317-888-8888 7-digit telephone number. Seven digits 7-digit telephone number. 888-8888
32Storing CID Records in Internal MemoryYou may also store CID information in the phone’s internal memory. NOTE: It is important that you format CID records correctly BEFORE storing in internal memory as you cannot reformat CID records stored in memory.1. Make sure the phone is OFF (not in talk mode).2. Use the vol/CID ( 6 or 5) button to scroll to the desired CID record.3. Press the mem button to store the number. Deleting a CID Record1. Make sure the phone is OFF (not in TALK mode).2. Use the vol/CID ( 6 or 5) button to display the CID record you want to delete.3. Press the del/conf/intercom button. The display shows DELETE CALL ID?4. Press the del/conf/intercom button to erase the record showing in the display. The display shows DELETED.NOTE: Press the *tone button to return to the standby mode without deleting any CID records.Deleting All CID Records1. Make sure the phone is OFF (not in TALK mode).2. Use the vol/CID ( 6 or 5) button to display any Caller ID record.3. Press and hold the del/conf/intercom button until DELETE ALL? shows in the display.4. Press del/conf/intercom button to erase all of the current CID records. The display shows DELETED followed by NO CALLS.NOTE: Press the end button to return to the standby mode without deleting any CID records.end
33PhonebookEach handset can store up to fifty records in phone book for quick dialing; each record can contain a maximum of 20-digit numbers and 15-character names.Review Records1. Make sure the phone is OFF (not in talk mode).2. Press the mem button to access the phone book sub-menu.3. Use the vol/CID ( 6 or 5) button to scroll to REVIEW RECORDS.4. Press the menu ok/mute button to confirm, all records are shown in alphabetical order5. Press the vol/CID ( 6 or 5) button or key in alphabet to view the records.6. Press the menu ok/mute u button to confirm and the detailed information will be shown in the display.Add Records1. Make sure the phone is OFF (not in talk mode).2. Press the mem button to access the phone book sub-menu.3. Use the vol/CID ( 6 or 5) button to scroll to ADD RECORDS.4. Press the menu ok/mute button to confirm, ENTER NAME shows on the display.5. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space between the first and last name. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H.NOTE: If you make a mistake press the del/intercom/conf button to backspace and erase the wrong character(s) or number(s).6. Press the menu ok/mute button again to save your selection. The display shows ADD TEL NUMBER.7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including pauses), and press the menu ok/mute button to confirm, The records are stored alphabetically in the phone book.VIEW
34Inserting a Pause in the Dialing Sequence (of a Stored Number)Press the #PAUSE/RINGER button on the handset’s touch-tone pad to insert a delay in dialing sequence when a pause is needed to wait for a dial tone (for example, after you dial 9 for an outside line, or to wait for a computer access tone.) Each pause counts as one digit in the dialing sequence.Edit Records1. Make sure the phone is OFF (not in talk mode).2. Press the mem button to access the phone book sub-menu.3. Use the vol/CID ( 6 or 5) button to scroll to EDIT RECORDS.4. Press the menu ok/mute u button to confirm, display will show the records.5. Use the vol/CID ( 6 or 5) button or key in alphabet to move to desired record, press mem button to confirm, ENTER NAME shows on the display.6. Repeat Steps 5 through 7 in “Add Records” section.Delete Records1. Make sure the phone is OFF (not in talk mode).2. Press the mem button to access the phone book sub-menu.3. Use the vol/CID ( 6 or 5) button to scroll to DELETE RECORDS.4. Press the menu ok/mute button to confirm, display will show the records.5. Use the vol/CID ( 6 or 5) button or key in alphabet to move to desired record, press the del/intercom/conf button, DELETE? shows on the display.6. Press the del/intercom/conf button again to confirm.NOTE: If you don’t want to change or delete a record, simply press the end button, or wait for one minute to exit automatically.Dialing a Number from Internal Memory1. Make sure the phone is OFF (not in talk mode).2. Press the mem button to access the phone book sub-menu.3. Use the vol/CID ( 6 or 5) button to scroll to VIEW RECORDS.4. Press the menu ok/mute button to confirm5. Use the vol/CID ( 6 or 5) button or key in alphabet to move to the desired number.6. Press the talk or speaker buttons, the number dials automatically.
35Answering System OperationThis section discusses the buttons and features on the answering system.Message Counter IndicatorThe message counter gives you a numeric display of how many messages you have. The new message indicator flashes to indicate you have new messages. See below for the details.a) Message counter has a number displayed without flashing - No new messages. Shows total number of old messages.b) Message counter has a flashing number displayed - There are new messages. Shows total number of old and new messages.c) Message counter has bars ( - - ) - Answerer is off.d) Message counter has an “F“ flashing on the display - Memory is full.e) Message counter has a “CL” flashing on the display - Clock is not set since power up or after power failure.f) Message counter has six horizontal bars flashing on the display - MEMO recording.g) Message counter has a “An“ flashing on the display - Answering incoming calls and recording an incoming call.h) Message counter has “LA” - The answering system is being accessed remotely.i) Message counter has “En“ on the display - English is selected as the current voice prompt during language selection.j) Message counter has “Fr“ on the display - French is selected as the current voice prompt during language selection.k) Message counter has “SP“ on the display - Spanish is selected as the current voice prompt during language selection.NOTE: While the messages are playing, the message counter will display the messages in the order they were received.NOTE: The maximum recording time for each message is 3 minutes and the total recording time of this unit is 12 minutes.
36Leaving a Message/MemoUse the memo feature to leave a message.1. Press and hold the memo button.2. Begin speaking after you hear “RECORD MESSAGE” and start tone.3. Release the memo button when you are finished recording the memo.NOTE: Maximum recording time for memo is 3 minutes.Screening Calls from the Base1. When the answering system answers the call, listen while the caller leaves a message (to determine who is calling).2. To speak to the caller, pick up the handset, and press the talk or speaker button.The answering system automatically stops recording when you activate the handset or pick up an extension phone.TIP: Make sure the volume on the base is set loud enough to hear your incoming calls.Messages PlaybackThe message counter let you know when you have message(s) or new message(s). To play the messages, press the play/stop button.While a message is playing, you may do the following:• Press the corresponding play/stop button to stop the message playback.• Press and release the review button to restart the current message.• Press and release the review button twice to go to the previous message.• Press and release the skip button to go to the next message.• Press the delete button to erase the current message.Memory FullWhen the answering system memory is full, the system answers after 10 rings. You should erase some messages so the answering system may record new messages.
37Erasing MessagesYou may erase messages in the following three ways:To erase a message while it is playing1. Press and release play/stop button.2. Press the review and skip buttons to select and play the message you want to erase.3. Press the delete button, the current message is erased, and the next message plays.To erase all previously played Messages in a mailbox1. Make sure the phone is OFF (not in talk mode)2. Press and hold the delete button until “ALL OLD MESSAGES ERASED” is announced. To erase a message from the handset : 1. Press the flash/answerer button on the handset2. Press the play/stop (key 2) on the handset.3. Press the erase (key 0) on the handset to erase a message during playback.NOTE: Erased messages cannot be restored.Remote AccessYou may access the answering system with the cordless handset or from any tone-dial compatible telephone.Cordless HandsetUse the corresponding handset keys just like you would use the base buttons (see “Answering System Setup”). The button functions are located on the handset above each number key. For example, to play messages:• Press the flash/answerer button. The display shows ANSWERER REMOTE ACCESS.• Press the play/stop button to play the message.• When you are finished listening to your messages, press the flash/answerer button again.Screening Calls from the HandsetUse the handset to screen calls even when you can’t hear the answering system.When the answering system picks up:Press the menu OK/mute button to go to the main menu.Press the vol/CID ( up or down) to scroll to Answerer MSG.1. Press the menu OK/mute button to go to the main menu.2.Press the vol/CID ( up or down) to scroll to Answerer MSG.end button to exit
381. Press the flash/answerer button to access the answering system. CALL SCREENING shows on the display.2. Listen as the caller leaves a message.3. Press the talk or speaker buttons to speak to the person or press the flash/answerer button to stop screening the call.Accessing the Answering System from Another LocationYou can access your answering system from any touch-tone phone by entering your 3-digit security code during the playing of outgoing announcement or after you hear the outgoing announcement.1. Dial the telephone number to which the answering system is connected.2. Enter the security code during the outgoing announcement or after you hear the tone.NOTE: The default security code is 1233. Follow the voice menu to use the answering system’s remote functions.The remote feature lets you perform the following functions:To Press this buttonReview message 1Play back messages 2Stop message playback 2Erase message 0 (during message playback)Skip message 3Turn off/on answerer 4Review voice menu options 7Memory FullWhen answering system memory is full, the system answers after 10 rings, beeps and waits for you to enter the 3-digit security code. If you don’t enter the security code within 8 seconds, the phone hangs up.You should erase some messages so the answering system can record new messages.NOTE: The unit also answers after the 10th ring if it is turned off. To access the answering system, enter your 3-digit security code.243
39Changing the BatteryCAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Lithium battery model 5-2770 or 5-2762, that is compatible with this unit.1. Make sure the telephone is OFF (not in TALK mode) before you replace battery.2. Remove the battery compartment door.3. Disconnect the cord attached to the battery pack and remove the battery pack from the handset.4. Insert the new battery pack and connect the cord to the jack inside the battery compartment.5. Put the battery compartment door back on.6. Place handset in the base to charge. Allow the handset battery to properly charge (for 12 hours) prior to first use or when you install a new battery pack. If you do not properly charge the phone, battery performance will be compromised.Battery Safety Precautions• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury.• To reduce the risk of fire or personal injury, use only the Lithium battery listed in the User’s Guide.• Keep batteries out of the reach of children.• Remove batteries if storing over 30 days.NOTE: The RBRC seal on the battery used in your Thomson Inc. product indicates that we are participating in a program to collect and recycle the rechargeable battery (or batteries). For more information go to the RBRC web site at www.rbrc.org or call 1-800-8-BATTERY or contact a local recycling center.
40Display MessagesThe following indicators show the status of a message or of the unit.BLOCKED NUMBER The person is calling from a number that has been blocked from transmission.CHARGE COMPLETED Indicates the battery charging has completed.CHARGING Indicates the handset needs to charge for a period of time before it can resume normal function.DELETE ALL? Prompt asking if you want to erase all Caller ID records.DELETE CALL ID? Prompt asking if you want to erase a Caller ID record.DELETED Prompt confirming the Caller ID record is erased. DUPLICATE NUMBER Under VIP melody feature, if the desired number/record was selected in any one of TEN VIP melody records before, DUPLICATE NUMBER shows in the display. EMPTY Indicates a memory location is vacant.END OF LIST Indicates that there is no additional information in Caller ID memory.ENTER NAME Prompt telling you to enter the name for one of the 10 memory locations.ENTER TEL NUMBER Prompt telling you to enter the telephone number for one of the 50 memory locations.HANDSET NAME Prompt telling you to enter the user name for the registered handset.HANDSET NEEDS Indicates you must register a non-registered handset prior to use. REGISTRATIONINCOMPLETE DATA Caller information has been interrupted during transmission or the telephone line is excessively noisy.KEYPAD LOCKED Indicates keypad on handset is disable. LINE IN USE Displays on handset while the line is in use.
41LONG DISTANCE Indicates CID record is from a long distance call.LOW BATTERY Indicates the battery needs to be charged. MSG WAITING OFF Indicates voice mail has been retrieved from service provider.NEW Indicates call or calls have not been reviewed.NEW CALL XX XX represents the number of new CID records not reviewed.NEW VOICE MAIL Prompt telling you that you have a voice message if you subscribe to this service through your local phone company.NO CALLS Indicates no calls have been received.NO DATA No Caller ID information was received.NO USER MEMORY Indicates the memory location contains no user memories and the user is trying to mark a specific user record for VIP MELODY.OUT OF RANGE Indicates handset is too far from the base. Move closer to the base.ROOM MONITORING.... The audio link between handsets is established.PAGING or Someone pressed the page button on the base or del/ intercom/conf PAGING FROM button on the handsetPRESS TALK KEY Indicates the CID number is a Direct Dial Number (DDN) and cannot be formatted.REPT Repeat call message. Indicates that a new call from the same number was received more than once.SEARCHING Indicates handset is searching for the base.SPKR Indicates the handset is in speakerphone mode.UNKNOWN NAME/ The incoming call is from an area not serviced by Caller IDCALLER/NUMBER or the information was not sent.
42Answering System Display MessagesThe following messages show the status of the answering system or help you set up and use the system.0-59 Indicates the total number of messages.CL (blinking) The voice time/day stamp needs to be set.- - Answering system is turned off.An (blinking) The system is answering a call.F (blinking) Answering system memory is full.Six bars (blinking) The system is recording a memo or an announcement.LA (Line Access) External line remote answering system. Handset Sound Signals Signal MeaningA long warbling tone (with ringer on) Signals an incoming callThree short beeps (several times) Page signalSingle beep every 7 seconds Low battery warningTroubleshooting GuideCaller ID SolutionsNo Display• The battery must be fully charged. Try replacing the battery.• Make sure that the unit is connected to a non-switched electrical outlet. Disconnect the unit from the wall and plug it in again. • You must be subscribed to Caller ID service from your local telephone company in order to receive Caller ID records.Caller ID Error Message • This message indicates either the presence of noise on the line, or that an invalid message has been sent from the telephone company.
43Cordless Phone SolutionsNo dial tone• Check installation: Make sure the base power cord is connected to a working electrical outlet. Make sure the telephone line cord is connected to the base unit and the wall phone jack.• Connect another phone to the same modular jack; if the second phone doesn’t work, the problem might be with your wiring or local service.• The handset may be out of range of the base. Move closer to the base.• Make sure the battery is properly charged (for 12 hours).• Ensure the battery pack is installed correctly. • The handset should beep when you press the talk button, and the charge indicator on the base should be lit when the handset rests in the cradle. If not, the battery may need to be charged.• Place the handset in the base for at least 20 seconds to reset unit.Handset does not ring • Make sure the handset ringer is turned ON.• Move closer to the base. The handset may be out of range.• You may have too many extension phones on your line. Try unplugging some phones.• Check for a dial tone. You experience static, noise, or fading in and out • Move closer to base. The handset might be out of range.• Relocate the base. Make sure base is not plugged into an electrical outlet with another household appliance.• Charge the battery.Unit beeps • Place handset in base for 20 seconds; if it still beeps, charge battery for 12 hours.• Clean the charging contacts on handset and base with a soft cloth.• See solutions for “No dial tone.”• Replace the battery.
44Memory Dialing doesn’t work • Make sure you programmed the memory location keys correctly.• Did you follow proper dialing sequence? Unit locks up and there is no communication between the handset and base • Unplug the power adaptor from the electrical outlet and the back of the base. Remove the handset battery. Wait for 30 seconds and plug the power adaptor back into the base and electrical outlet. Reconnect the battery and charge for 12 hours.Battery SolutionsIf you experience any of the following problems, even after recharging the battery, you may need to replace the battery pack: • Short talk time • Poor sound quality. • Limited Range • Charge indicator fails to turn on.Answering System SolutionsCan’t hear messages, beep, etc.• Adjust speaker volume.Time/Day setting stuck at 12 a.m Mon.• Set the time clock. Answers on 10th ring• Make sure answering system is turned on.• Answering system memory may be full. Erase some messages.Incoming messages are incomplete• An extension phone may have been lifted as a message is received.• Answering system memory is full. Erase some messages.• You may have accidently pressed the play/stop button during playback and stopped the message.
45Won’t respond to remote commands• You must use a tone-dial phone. This phone does not support pulse (rotary) dialing.• Make sure to enter the correct security code.• Did unit hang up? If you take no action for a period of time, it automatically hangs up.Causes of Poor Reception• Aluminum siding.• Foil backing on insulation.• Heating ducts and other metal construction that can shield radio signals.• You’re too close to appliances such as microwaves, stoves, computers, etc.• Atmospheric conditions, such as strong storms.• Base is installed in the basement or lower floor of the house.• Base is plugged into AC outlet with other electronic devices.• Baby monitor is using the same frequency.• Handset battery is low.• You’re out of range of the base.• Microwave oven is using the same frequency.General Product CareTo keep your telephone working and looking good, follow these guidelines:• Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps ).• DO NOT expose to direct sunlight or moisture.• Avoid dropping the unit and other rough treatment.• Clean with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the finish.• Retain the original packaging in case you need to ship the phone at a later date.• Periodically clean the charge contacts on the handset and base with a soft cloth.
46Installing the Handset BatteryNOTE: You must connect the handset battery before use.CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Lithium battery model 5-2770 or 5-2762, that is compatible with this unit.1. Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset.2. Locate the battery compartment on the back of the handset.3. Plug the battery pack cord into the jack inside the compartment.Instructions For Optional/Additional Handset(s) This phone is EXPANDABLE up to a total of 6 handsets (by additional purchase of the optional Model 28106 handset with charge cradle).IMPORTANT: If you have purchased an extra handset apart from your original purchased unit you may find a detailed description of its functions in the User’s Guide provided with your original purchased unit. If you have purchased an extra handset that is not of the same type as your original handset you may still use the original User’s Guide to help explain the new handsets basic functions and options. Parts ChecklistMake sure your package includes the items shown here.HandsetHandset battery packBattery compartment coverCharge Cradle
47NOTE: To ensure proper battery installation, the connector is keyed and can be inserted only one way.4. Insert the battery pack.5. Close the battery compartment by pushing the door up until it snaps into place.Extra Charging Cradle1. Plug the AC power adaptor of the extra charging cradle into the electrical outlet.NOTE: This power adaptor is intended to be correctly orientated in a vertical or floor mount position.2. Place the handset in the extra charging cradle. The charge indicator turns on, verifying the battery is charging. 3. Allow the phone to charge for 12 hours.RegistrationYOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE!After the optional handset has charged for 12 hours on the extra charger, HANDSET NEEDS REGISTRATION shows in the display. 1. Press the menu ok/mute button. HOLD BASE PAGE FOR 5 SECONDS, THEN PRESS HANDSET MENU OK shows in the display. (Your handset should be held near the base during registration process.)2. Press and hold the page button on the base unit until the in use indicator flashes. Press the handset the menu ok/mute button. REGISTERING shows in the display. HANDSET X REGISTERED shows in the handset display, where X is the handset number. You may now rename your handset. (Refer to Step 3 & 4 of Handset Name Section)
48ServiceIf trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this guide or call customer service at 1-800-448-0329.Or refer inquiries to:Thomson Inc. Manager, Consumer Relations P O Box 1976 Indianapolis, IN 46206Attach your sales receipt to the guide for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period.Purchase date _____________________________Name of store ________________________________Limited WarrantyWhat your warranty covers:• Defects in materials or workmanship.For how long after your purchase:• One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.)What we will do:• Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.How you get service:• Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials.• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.” For rental firms, proof of first rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to: Thomson, Inc. 11721 B Alameda Ave. Socorro, Texas 79927
49• Pay any charges billed to you by the Exchange Center for service not covered by the warranty.• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss.• A new or refurbished unit will be shipped to you freight prepaid.What your warranty does not cover:• Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.)• Installation and setup service adjustments.• Batteries.• Damage from misuse or neglect.• Products which have been modified or incorporated into other products.• Products purchased or serviced outside the USA.• Acts of nature, such as but not limited to lightning damage.Product Registration:• Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage.Limitation of Warranty:• The warranty stated above is the only warranty applicable to this product. All other warranties, express or implied (including all implied warranties of merchantability or fitness for a particular purpose) are hereby disclaimed. No verbal or written information given by Thomson Inc., its agents, or employees shall create a guaranty or in any way increase the scope of this warranty.• Repair or replacement as provided under this warranty is the exclusive remedy of the consumer. Thomson Inc. shall not be liable for incidental or consequential damages resulting from the use of this product or arising out of any breach of any express or implied warranty on this product. This disclaimer of warranties and limited warranty are governed by the laws of the state of Indiana. Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose on this product is limited to the applicable warranty period set forth above.How state law relates to this warranty:• Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you.• This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.If you purchased your product outside the USA:• This warranty does not apply. Contact your dealer for warranty information.
50IndexAto be updated
51Index
Thomson Inc.10330 North Meridian St.Indianapolis, IN 46290-1024© 2007 Thomson Inc. Trademark(s) ® RegisteredMarca(s) Registrada(s)Model 28118 00018783 (Rev. 0 Dom E/S) 07-12 Printed in ChinaAccessory InformationTo place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376.A shipping and handling fee will be charged upon ordering.We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent.Items are subject to availability.*Prices are subject to change without notice. DESCRIPTION MODEL NO.AC Power adaptor 5-2760Handset Replacement Battery 5-2770 or 5-2762Optional/Additional Handset Cradle 5-2766

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