Thomson 2-8111AH 1.9 GHz DECT Cordless Handset User Manual users manual

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Model 28111 Series
1.9GHz DECT Cordless
Handset Speakerphone
System User’s Guide
The telephone company may make changes in its communications facilities, equipment, operations or
procedures where such action is required in the operation of its business and not inconsistent with FCC
Rules and Regulations. If these changes are expected to affect the use or performance of your telephone
equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain
uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference; and (2) This device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving”
the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and
receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the
receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced
radio/television technician for additional suggestions. Also, the Federal Communications Commission has
prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is
available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number
004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in
compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone
Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and
Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to
your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and
still have all of these devices ring when your telephone number is called. In most (but not all) areas, the
sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of
devices you may connect to your line as determined by the REN, you should contact your local telephone
company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone
equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone
from your line.
• If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this product does not disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone company or a qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2 Rights of the Telephone Company
Should your equipment cause trouble on y our line which may harm the telephone network, the
telephone company shall, where practicable, notify you that temporary discontinuance of service
may be required. Where prior notice is not practicable and the circumstances warrant such action,
the telephone company may temporarily discontinue service immediately. In case of such temporary
discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance;
(2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a
complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and
Regulations.
Model 28111
00015922 (Rev. 0 Dom E)
06-29
Printed in China
Thomson Inc.
10330 North Meridian St.
Indianapolis, IN 46290-1024
© 2006 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and your body. This transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used
with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC
RF exposure guidelines.
CAUTION:
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
For Model 28111xx4 there will be THREE additional handsets, charge cradles, belt clips, battery
packs and covers than shown above.
Wall plate
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular telephone jack,
which might look like the one pictured here, installed in your home.
If you don’t have a modular jack, call your local phone company to
find out how to get one installed.
Introduction
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at frequencies
that may cause or receive interference with nearby TVs, microwave
ovens, and VCRs. To minimize or prevent such interference, the base
of the cordless telephone should not be placed near or on top of a TV,
microwave ovens, or VCR. If such interference continues, move the
cordless telephone farther away from these appliances.
Certain other communications devices may also use the 1.9GHz DECT
frequency for communication, and, if not properly set, these devices
may interfere with each other and/or your new telephone. If you are
concerned with interference, please refer to the owner’s manual for these
devices on how to properly set channels to avoid interference. Typical
devices that may use the 1.9GHz DECT frequency for communication
include wireless audio/video senders, wireless computer networks, multihandset cordless telephone systems, and some long-range cordless
telephone systems.
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens,
heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for
wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line has
been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
redial
(button)
Before You Begin
Parts Checklist (for 28111xx1 model)
DECT
SPEAKER
(button)
ller ID-volume
ca
TALK
format
do not
disturb
charge/in use
Base
DECT
AC power adaptor
Telephone line cord
Belt clip
PO
RS
exit
ller ID-volume
ca
TALK
format
CALL
BACK
delete
memory
conf
redial
SPEAKER
int
GHI
PO
RS
exit
memory
Battery compartment
cover
Wall mount
bracket
SPEAKER
int
GHI
page
CALL
BACK
Handset
battery pack
ABC
program
mute
OP
ER
mute
JKL
TUV
ABC
OP
ER
DEC
mute/program
(button)
MNO
WX
YZ
#pause/ringer
(button)
flash
DEC
JKL
program
TUV
delete
delete
(button)
conf
Make sure your package includes the items shown here.
*TONE/exit
(button)
MNO
WX
YZ
flash
Handset
memory
(button)
charge/in use
(indicator)
USER NAME
HANDSET X
page
do not
disturb
do not
disturb
(button)
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model
5-2721, that is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic bag and are
separate from the handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed and
can be inserted only one way.
battery
pack
black wire
PRESS DOWN
FIRMLY
flash
(button)
Programming Functions
The system uses a menu structure to give you access to all of the built-in features. You may
program the following items in main menu: Room Monitor and Handset Setup.
Room Monitor (applicable only with additional handsets)
red wire
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
Base Station
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your
cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it
on the wall.
2. Plug one end of the telephone line cord into the TEL LINE jack on the back of the base and
the other end into a modular jack.
1.
2.
3.
4.
Make sure your phone is OFF (not in talk mode).
Press the mute/program button to go to the main menu.
Press caller ID-volume ( 6 or 5) button to scroll to ROOM MONITOR.
Press mute/program button to enter ROOM MONITOR menu, ROOM MONITOR EXTENSION?
shows in the display.
> ROOM MONITOR
EXTENSION?
3. Plug the AC power adaptor into the electrical outlet and the DC connector into the jack on
the back of the base.
4. Place the handset in the base cradle. The charge/in use indicator turns on, verifying the
battery is charging.
5. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge the
phone, battery performance is compromised.
CAUTION: Use only the Thomson Inc. 5-2715 power adaptor that came
with this unit. Using other power adaptors may damage the unit.
Wall Mounting
1. Turn the base over.
2. Attach the wall mounting pedestal by first inserting the tabs on the open edge of the
pedestal into the slots on the lower portion of the bottom of the base. Then push down and
snap the pedestal into place.
3. Slip the mounting holes (on the back of the base) over the wall plate posts, and slide the unit
down into place. (Wall plate not included.)
NOTE : If desired, gather the extra telephone line and power adaptor cord
and store inside the wall mounting bracket.
Ringer Tone
You may choose from ten different ringer tones and ten different melodies.
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the RINGER TONE sub-menu.
2. Press mute/program button to enter the menu. SET RINGER TONE 01 shows in the display.
The default setting is 01.
3. Use the caller ID-volume ( 6 or 5) button to scroll to the desired setting (1 through 20). You
will hear a sample of the ringer tone/melody you select.
4. Press the mute/program button to save your selection. You will hear a confirmation tone
and the selected ringer tone shows in the display.
NOTE: You must have the Ringer Volume set to ON for ring tone to signal
an incoming call.
Ringer Volume
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the RINGER VOLUME sub-menu.
2. Press mute/program button to enter the menu. SET RINGER 41HI 2LO 3OFF shows in the
display. The default setting is HI.
3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the caller ID-volume
( 6 or 5) button to scroll to your selection.
4. Press the mute/program button to save your selection. You will hear a confirmation tone and
the new volume setting shows in the display.
NOTE: If you turn the ringer OFF, the ringer off icon shows in the display.
VIP Melody
5. Use the touch tone pad to enter the handset name/number to be monitored.
NOTE: When this phone system is expanded (up to 4 handsets by
purchase of optional Model 28110 handset with recharge cradle),
handsets are named HANDSET 1, HANDSET 2, HANDSET 3 and HANDSET
4 respectively.
6. The receiving handset will turn on the microphone and the originating handset will turn on
the speakerphone to monitor sound from the receiving handset.
NOTE: For room monitoring mode to work, the originating handset must
NOT be on the cradle.
NOTE: While in room monitoring mode, the handsets will emit an alert
tone approximately every 5 seconds if there is an incoming call. You may
press the SPEAKER button to quit room monitor and answer the call.
NOTE: While in room monitoring mode, the originating handset can
be switched to monitor by handset earpiece by pressing the TALK/
CALL BACK button once. Switch back to speakerphone by pressing the
SPEAKER button once.
NOTE: Press the *TONE/exit button on the handset to exit room monitor mode.
Handset Setup
1.
2.
3.
4.
Make sure your phone is OFF (not in talk mode).
Press the mute/program button to go to the main menu.
Press caller ID-volume ( 6 or 5) button to scroll to HANDSET SETUP.
Press mute/program button to confirm and you may program the following items: Language,
Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key Tone, Area Code, Tone/Pulse,
Registration, Deregistration and Default Setting.
NOTE: During programming, you may press the *TONE/exit button at any
time to exit the sub-menu and return to the menu.
Language
caller ID-volume up
(button)
redial
int
(intercom button)
page (button)
Visual Message Waiting
Indicator (VMWI)
display
conf/format
(conference/format
button)
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the
power in your home goes out.
The handset displays the handset number and user name.
Installing the Phone
Digital Security System
caller ID-volume
down (button)
CAUTION: When using telephone equipment, there are basic safety
instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them for
future reference.
Standby Screen
charge/in use
Installation
TALK/CALL BACK
(button)
SEE MARKING ON BOTTOM / BACK OF PRODUCT
Programming the Telephone
Modular
telephone
line jack
Handset Layout
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
Base Layout
For Model 28111xx3 there will be TWO additional handsets, charge cradles, belt clips, battery
packs and covers than shown above.
Important Installation Guidelines
Licensed under US Patent 6,427,009.
Your new GE telephone system is EXPANDABLE
up to a total of 4 handsets (by purchase of optional
Model 28110 handset with charge cradle)
For Model 28111xx2 there will be ONE additional handset, charge cradle, belt clip, battery
pack and cover than shown above.
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the SET LANGUAGE sub-menu.
2. Press mute/program button to enter the menu. SET LANGUAGE 41ENG 2FRA 3ESP shows
in the display. The default setting is 1ENG.
3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the caller IDvolume ( 6 or 5) button to scroll to the desired language.
4. Press the mute/program button to save your selection. You will hear a confirmation tone
and the selected language shows in the display.
Handset Name
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the HANDSET NAME sub-menu.
2. Press mute/program button to enter the menu. HANDSET NAME shows in the display. The
default setting is HANDSET #.
3. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored in each of
the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3
times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second letter
L, and press the 1 key to insert a space between the first and last name. Press the 7 key 4 times for the
letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the
letter T; press the 4 key twice for the letter H.
NOTE: If you make a mistake, use the delete button to backspace and
delete one character at a time.
4. Press the mute/program button to save your name. You will hear a confirmation tone and
the handset name shows in the display.
This feature allows you to assign a specific melody to someone you want to get your attention
when the person calls. When a VIP melody is assigned and that person calls, the unit rings the
normal ring for the first ring and then follows with VIP melody ring. You may choose from ten
different polyphonic melodies and may store up to 10 VIP records.
NOTE: This feature ONLY works when the following conditions are met.
1. You have subscribed to Caller ID.
2. You have your Caller ID record previously transferred to the memory.
(Refer to Storing CID Records in Internal Memory). NO USER memory will
show in the display to remind the user to do CID record transfer first.
Storing VIP Melody
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to VIP MELODY sub-menu.
2. Press mute/program button to select VIP MELODY feature and then display VIP 1 record.
- If VIP1 does NOT contain any specific number/records, it will display **EMPTY**.
3. Press caller ID-volume ( 6 or 5) button to select the specific VIP melody memory location
(10 VIP locations) that does not contain any record.
4. Press mute/program button to display SELECT MEMORY.
NOTE: If the memory location does not contain any CID memory records
and you are trying to mark a specific record as VIP MELODY, then SELECT
MEMORY will not be displayed. Instead, NO USER MEMORY will display in
prompt to alert the user.
5. Press caller ID-volume ( 6 or 5) button to view the records from memory to be selected as VIP.
6. Press mute/program button to confirm and then display VIP MELODY 01 to wait for the
melody tone selection.
7. Press caller ID-volume ( 6 or 5) button to select from melody 01 to melody 10
(a testing tone is generated while making melody selection)
8. Press mute/program button to confirm.
NOTE: If the desired number/record was previously stored in any one of
the ten VIP melody records, DUPLICATE NUMBER shows in the display.
Changing a Stored VIP Melody Record
Use the Storing VIP Melody procedure to change the number of a selected record and replace
the old phone number with new phone number.
When REPLACE VIP# ? shows in the display, you must press mute/program button on the
handset to confirm replacement.
Reviewing And Deleting Stored VIP Melody Record
1. Press the caller ID-volume ( 6 or 5) button to scroll to VIP MELODY sub-menu.
2. Press mute/program button to select VIP MELODY feature and then display VIP 1 record.
3. Use the caller ID-volume ( 6 or 5) button to scroll to the desired VIP Melody Record.
4. If you want to delete the information, press the delete button on the handset while the entry
displays. The display shows DELETE VIP# ?.
5. Press delete again to confirm. You will hear a confirmation tone and VIP# DELETED shows
in the display.
Key Tone
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the KEY TONE sub-menu.
2. Press mute/program button to enter the menu. SET KEY TONE 41ON 2 OFF shows in the
display. The default setting is 1ON.
3. Use the touch tone pad on the handset to select 1 or 2, or use the caller ID-volume
( 6 or 5) button to scroll to your selection.
4. Press the mute/program button to confirm and the key tone setting shows in
the display.
3. Press and release the page button on the base once. All handsets are de-registered and
HANDSET NEEDS REGISTRATION shows in the display.
Area Code
Default Setting
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the AREA CODE sub-menu.
2. Press mute/program button to enter the menu. SET AREA CODE - - - shows in the display.
The default setting is - - -.
3. Use the touch-tone pad to enter your 3-digit area code.
4. Press the mute/program button to confirm. You will hear a confirmation tone and the new
area code shows in the display.
NOTE: To restore the default setting to - - -, press and release delete
when SET AREA CODE shows in the display.
Tone/Pulse
As you become familiar with this system, you may prefer to use the system’s original settings.
Follow the steps below to return to the factory default settings.
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the DEFAULT SETTING sub-menu.
2. Press the mute/program button to enter the menu. DEFAULT SETTING 1YES 2NO shows in
the display. The default setting is 2NO.
3. Use the touch-tone pad to select 1YES or 2NO, or use the caller ID-volume ( 6 or 5) button
to move the cursor to 1YES or 2NO.
NOTE: If you choose YES all the settings in the programmable menu are
returned to factory default setting.
4. Press the mute/program button to save your selection. You will hear a confirmation tone.
From the Handset Setup Menu:
1. Press the caller ID-volume ( 5 or 6) button to scroll to the TONE PULSE sub-menu.
2. Press mute/program button to enter the menu. TONE/PULSE 41TONE 2PULSE shows in
the display. The default setting is “1 TONE”.
3. Use the touch-tone pad or caller ID-volume ( 5 or 6) to enter 1 TONE or 2 PULSE.
4. Press the mute/program button to confirm. You will hear a confirmation tone and your
selection shows in the display.
Telephone Operation
Registration
TALK/CALL BACK Indicator on Handset
Your packaged handset(s) are pre-registered and ready to use. It is not recommended that
a handset be registered again unless absolutely necessary.
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the REGISTRATION sub-menu.
2. Press the mute/program button to enter the menu. REGISTRATION 1YES 42NO - - -shows
in the display. The default setting is 2NO.
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-volume ( 6 or
5) button to scroll to 1YES or 2NO.
4. If you select YES, press the mute/program button. HOLD BASE PAGE FOR 5 SECONDS, THEN
PRESS HANDSET PROGRAM shows in the display. (Your handset should be held near the
base during registration process.)
5. Press and hold the page button on the base unit until the charge/in use indicator flashes.
Press the handset mute/program button. REGISTERING shows in the display. HANDSET X
REGISTERED shows in the handset display, where X is the handset number. You may now
rename your handset. (Refer to Step 3 & 4 of Handset Name Section)
NOTE: IF you are re-registering the handset through the handset menu;
to rename your handset you must go to the Handset Name Section and
start from the beginning step.
De-Registration
De-registration cancels registration. During the de-registration process, keep the handset
near the base.
From the Handset Setup Menu:
1. Press the caller ID-volume ( 6 or 5) button to scroll to the DEREGISTRATION sub-menu.
2. Press the mute/program button to enter the menu. DEREGISTRATION 1YES 42NO - - shows in the display The default setting is 2NO.
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-volume
( 6 or 5) button to scroll to 1YES or 2NO.
WARNING: It is not recommended that a handset be de-registered unless
absolutely necessary because once a handset is de-registered, that handset’s
telephone features cannot be used until the handset is re-registered.
4. Select NO, if you do not want to de-register.
5. If you select YES, press the mute/program button and MOVE NEAR TO BASE displays for 2
seconds, then CONFIRM? 1YES 2NO appears in the display.
6. Press the touch-tone pad to select 1 for YES or 2 for NO, or use the caller ID-volume ( 6 or
5) button to scroll to 1YES or 2NO.
7. If you select YES, press the mute/program button to confirm. DE-REGISTER... shows in the
display. You will hear a confirmation tone. Then HANDSET X DEREGISTERED shows in the
display to confirm the handset is deregistered.
NOTE: When you complete the de-registration process, HANDSET
NEEDS REGISTRATION shows in the display. To use the handset,
you MUST re-register the handset using the Registration process.
Global De-registration
If one or more handsets becomes lost, you should de-register all handsets to ensure proper
system operation. Follow the steps below to de-register all handsets at the same time.
WARNING: It is not recommended that a handset be de-registered unless
absolutely necessary because once a handset is de-registered, that handset’s
telephone features cannot be used until the handset is re-registered.
1. Press and hold the page button on the base until the charge/in use indicator on the base
flashes.
2. Press and hold the page button on the base again until the charge/in use indicator on the
base flashes rapidly.
Visual Indicators
Charge/In Use Indicator on Base
The charge/in use indicator on the base will flash to alert you to an incoming call, during
paging, or if you have a message waiting from your service provider. The indicator will remain
lit when a handset is in the base charging or when the line is in use.
The TALK/CALL BACK and SPEAKER indicator buttons flash when you receive a call and
remain lit during a call.
VMWI Indicator on Handset
IMPORTANT: In order to use this unit’s Visual Message Waiting Indicator
(VMWI) feature, you must subscribe to this service from your phone company.
The VMWI indicator on the top of the handset flashes when you receive a new message from
your service provider.
Speakerphone Operation.
NOTE: If you are using the speakerphone, remain close to handset so the
party you are speaking to can hear you.
If you are using the handset and want to switch to the speakerphone, press the SPEAKER
button, press SPEAKER again to end conversation.
If you are using the speakerphone and want to switch to the handset, press the TALK/
CALL BACK button, press TALK/CALL BACK again to end conversation.
Making a Call
1. Press the TALK/CALL BACK or SPEAKER button. Dial the desired number.
- OR Dial the number first, then press the TALK/CALL BACK or SPEAKER button.
- OR Press the caller ID-volume ( 6 or 5) button to select the desired record, then press the
TALK/CALL BACK or SPEAKER button.
2. When finished, press the TALK/CALL BACK or SPEAKER button to hang up.
NOTE: You may enter up to 32 pre-dial digits.
NOTE: If you want to delete the pre-dial number you entered, press the
delete button until all of the digits are erased.
Answering Calls
1. When the phone rings, press the SPEAKER button on the handset,
- OR -
Pick up the handset and press the TALK/CALL BACK button.
2. When finished, press SPEAKER or TALK/CALL BACK to hang up.
NOTE: Adjust the handset volume by pressing the caller ID-volume
( 6 or 5) button during a call.
Call Timer
After you press the TALK/CALL BACK button on the handset, the built-in call timer shows on the
display and counts the length of time of the call in minutes and seconds.
Auto Standby
If you place the handset in the cradle while the handset is off the hook (during a call), the call is
automatically disconnected.
Ringer HI/LO/OFF (Shortcut)
There are two ways to set the ringer to HI/LO/OFF. One is the traditional way as described in
the Programming Functions; Handset Setup; Ringer Volume menus. The other one is this short
cut to ringer menu.
1. Make sure the phone is OFF (not in talk mode).
2. Press the #pause/ringer button to display SET RINGER 1HI 2LO 3OFF.
3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the caller ID-volume
( 6 or 5) button to scroll to your selection. HI is the default setting.
4. Press #pause/ringer button again to save and display the new selection for a few seconds.
Flash/Call Waiting
If you subscribe to the combined Call Waiting Caller ID service from your local telephone
company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone
call, you will hear a beep to indicate another call is waiting on the line and Caller ID information
for the waiting call shows on the handset display.
• To connect to the waiting call, press the flash button on the handset, and your original call
is put on hold.
• To switch between the two calls, press the flash button.
TIP: Do not press the TALK/CALL BACK button on the handset to activate a
custom calling service, such as call waiting, or call will disconnect.
Last Number Redial
You may redial a number up to 32 digits long. To quickly redial the last number you dialed:
1. Press the TALK/CALL BACK button.
2. Press the redial button.
-OR-
3. Press the redial button first, then use the caller ID-volume ( 6 or 5) button to select the
desired redial number.
- Press the caller ID-volume ( 5) to review the oldest call and scroll toward the most recent
calls (higher numbers).
- Press the caller ID-volume ( 6 ) to review the newest call and scroll to older calls (lower
numbers).
NOTE: You may choose from three last dialed numbers.
4. Press the TALK/CALL BACK button. The number dials automatically.
If you get a busy signal and want to keep dialing the number, press the redial button to quickly
redial the number.
Exit
Press the *TONE/exit button to exit a menu function and return to the standby screen.
Page
The page feature helps you locate a misplaced handset. To send and receive pages, all
handsets must be registered. If your handset is not registered, follow the instructions in the
Registration section of this manual.
Handset Paging (applicable only with additional handsets)
1. Make sure the phone is OFF (not in talk mode).
2. Press and release the int button on a handset. PAGING EXTENSION? shows in the display.
3. Use the touch-tone pad to enter the handset number you want to page. (1= to page
Handset 1, 2=to page handset 2, etc., and 5=to page all handsets)
4. To cancel the page, press the *TONE/exit, int, or TALK/CALL BACK button on the originating
handset, or press the *TONE/exit button on the receiving handset.
Base Paging
Use the base-only to page all registered handsets at the same time.
1. Press the page button on the base. All handsets beep for two minutes, and PAGING FROM
BASE shows on each handset’s display.
2. To cancel the page, press the page button on the base, or press the TALK/CALL BACK button
or the *TONE/exit button on each handset.
Mute
To have a private, off-line conversation, use the MUTE feature. The party on the telephone line
cannot hear you, but you can hear them.
1. Press the mute/program button. The handset display shows MUTE ON.
2. Press the mute/program button to cancel and return to your phone conversation.
Receiver Volume Control
When the handset is ON (in talk mode) you may adjust the receiver volume by pressing the
caller ID-volume ( 6 or 5) button. There are four volume levels to choose from. When the
maximum or minimum volume level is reached, the phone beeps twice. VOL 1 is minimum and
VOL 4 is maximum.
Do Not Disturb (DND)
DND allows you to mute the ringer on all handsets.
In the standby mode, press the do not disturb button on the base. The DND indicator will light
and DO NOT DISTURB shows in handset display.
To cancel, press the do not disturb button again.
Intercom Operation (applicable only with additional handsets)
The intercom feature allows you to have a conversation with another registered handset
without tying up the telephone line, allowing you to still receive incoming calls.
Making an Intercom Call
1. Make sure the handset is OFF (not in talk mode).
2. Press the int button on the handset.
3. Use the touch-tone pad to select the handset you want to page.
NOTE: To cancel page, press the int button again or the *TONE/exit
button on the sending handset.
4. Wait for the person at the receiving handset to press the int button.
NOTE: If the receiving handset does not answer within two minutes, the
intercom call is automatically canceled. The originating handset displays
NO ANSWER.
5. When finished, press the *TONE/exit button or int button on either handset to deactivate
the intercom.
NOTE: The system is expandable up to 4 handsets (by purchase of
optional Model 28110 handset with recharge cradle). When 4 handsets
are registered, the system can handle 2 separate intercom operations
at once, for example, 1st handset intercoms with 2nd handset while 3rd
handset intercoms with 4th handset.
Receiving an Intercom Call
When you receive an intercom call, your handset beeps. To answer the call press the int button
or TALK/CALL BACK button.
Advanced Intercom Features
Receiving an Incoming Call During an Intercom Call
If you receive a telephone call during an intercom call, the intercom call is immediately
terminated and both handsets ring. Either handset user may press the TALK/CALL BACK button
to answer the call.
Using Intercom with External Telephone Calls
During a telephone call, you may use the intercom/paging function to page another handset
and have an off line, private (two-way) intercom conversation. You may also have a three-way
conversation between the external caller and the handsets, or you may transfer the external
telephone call to another handset.
NOTE: Before you intercom/page another handset, you must decide
whether you want to create a two-way or a three-way conversation.
Two-Way Calling
1. During an external call, press the int button, and use the touch-tone pad to enter the
handset number you want to call.
NOTE: The receiving handset presses the int button to answer the
intercom call. Both intercom users may speak privately. The external
caller will not hear the intercom conversation.
2. When finished, press the *TONE/exit button or int button to end the intercom call, return to
the talk mode, and resume your original telephone conversation.
Three-Way Calling
1. During an external call, press the int button. LINE ON HOLD EXTENSION? shows in
the display.
2. Use the touch-tone pad to select Handset #. You will hear a paging tone and PAGING
shows in the originating handset’s display.
NOTE: PAGING FROM... shows in the display on the receiving handset,
and the receiving handset presses the int or TALK/CALL BACK button to
answer the intercom.
3. When the receiving handset connects, press the conf/format button on the originating
handset to conference with the receiving handset and the external caller. CONFERENCE
shows in the display on the originating and receiving handsets.
NOTE: A handset can enter conference mode directly by pressing TALK/
CALL BACK on the second handset during a call.
Transferring External Calls to Other Handsets
and displays CALLBACK. If the originating handset does not answer within 20 seconds, the
call is automatically dropped.
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features, you must
subscribe to either the standard Name/Number Caller ID Service or Call
Waiting Caller ID Service. To know who is calling while you are on the
phone, you must subscribe to Call Waiting Caller ID Service.
This unit receives and displays information transmitted by your local phone company. This
information can include the phone number, date, and time; or the name, phone number, date,
and time.
Time call received
2. Use the touch-tone pad on the handset to select Handset #. You will hear a paging tone.
PAGING shows on the originating handset’s display, and PAGING FROM... shows on the
receiving handset’s display.
3. When the receiving handset connects, press the TALK/CALL BACK button on the originating
handset to transfer the call.
-OR-
4. Press the TALK/CALL BACK button on the originating handset to transfer the call. If the
receiving handset does not answer within 30 seconds, the originating handset rings back
Number of calls
To Replace a Stored CID Record
1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter the
memory location, REPLACE MEMO? shows in the display.
2. Press the Memory button again, and the new CID record replaces the old memory in that
location. You will hear a confirmation tone.
Deleting a CID Record
Caller’s phone number
Caller’s name
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone company; if you
receive an incoming call and you are using the GE multi handset system, a beep indicates
the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be
displayed and stored in the history of all handsets in the system.
• When you hear the call waiting beep in the handset receiver, press the flash button to put
the current call on hold and answer the incoming call. Press flash again to return to the
original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the first and second
ring. The Caller ID information appears on the display while the phone rings, giving you a
chance to monitor the information and decide whether or not to answer the call.
Storing CID Records (In CID Memory)
1.
2.
3.
4.
Make sure the phone is OFF (not in TALK mode).
Use the caller ID-volume ( 6 or 5) button to display the CID record you want to delete.
Press the delete button. The display shows DELETE CALL ID?
Press the delete button to erase the record showing in the display. The display shows
DELETED.
NOTE: Press the *TONE/exit button to return to the standby mode without
deleting any CID records.
Deleting All CID Records
1.
2.
3.
4.
Make sure the phone is OFF (not in TALK mode).
Use the caller ID-volume ( 6 or 5) button to display any Caller ID record.
Press and hold the delete button until DELETE ALL? shows in the display.
Press delete button to erase all of the current CID records. The display shows DELETED
followed by NO CALLS.
NOTE: Press the *TONE/exit button to return to the standby mode without
deleting any CID records.
If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for
the 40 most recent calls you received so you can see who called while you were unavailable.
When the 41st call is received, the oldest Caller ID record (1st call) is automatically deleted.
Memory
You may review the stored information at any time. Calls received since your last review show
as NEW in the display. Calls that have not been previously reviewed but were received from
the same number more than once show as REPT in the display.
Each handset can store up to fifty 20-digit numbers with up to 15-character names in memory
for quick dialing. This memory feature is in addition to the CID memory log, which stores up to
40 CID records in each handset.
Reviewing CID Records
Storing a Name and Number in Memory
As calls are received and stored, the display is updated to let you know how many calls have
been received. To scroll CID records:
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the desired memory location button (01 through 50) or use the caller ID-volume ( 6 or
5) button to scroll to desired the memory location.
NOTE: If the memory location is occupied, the memory location number
and stored name and telephone number shows in the display. If the
memory location is empty, EMPTY shows in the display.
4. Press the memory button. The display shows ENTER NAME.
5. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is
stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice
for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter
L. Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space
between the first and last name. Press the 7 key 4 times for the letter S; press the 6 key
once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T;
press the 4 key twice for the letter H.
NOTE: If you make a mistake press the delete button to backspace and
erase the wrong character(s) or number(s).
6. Press the memory button to confirm and save the record. The display shows ENTER
TEL NUMBR.
7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including pauses
(press #PAUSE button), and press the memory button again to save the record. The unit
beeps to confirm.
NOTE: The system treats PAUSES as delays or spaces in the
dialing sequence.
8. To enter another name and number in a different memory location, return to step 2 and
repeat the process.
1. Make sure the phone is OFF (not in talk mode).
2. Press the caller ID-volume ( 6 ) button to review the newest CID record.
3. Press the caller ID-volume ( 5 ) button to review the oldest CID record first.
Dialing a CID Number
1. Make sure the phone is OFF (not in TALK mode).
2. Use the caller ID-volume ( 6 or 5) button to display the desired record.
3. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
NOTE: Depending on (a) how the incoming caller’s phone number is
formatted when it is received, and (b) whether or not you previously preprogrammed your local area code into the set up menu, you may need to
adjust the format of the incoming caller’s stored phone number before
making the call, press the conf/format button to adjust the number, and
try again.
Available formats include:
Number of digits
Eleven digits
During an external call, you may transfer the external call to another handset.
1. Press the int button on the originating handset to put an external call on hold, and then
page the receiving handset.
Date call received
2. Use the caller ID-volume ( 6 or 5) button to scroll to the desired CID record.
3. Press the Memory button to display SELECT memory 01-50.
4. Use the touch-tone pad to enter a memory location to store the number in that memory
location. You will hear a confirmation tone.
NOTE: If the memory location is occupied, REPLACE MEMO? is displayed,
and you must confirm replacement by pressing the memory button.
NOTE: Press the *TONE/exit button once to keep the previous setting
(making no changes) and return to the menu.
NOTE: If the selected CID record contains any information that is nonnumeric, the unit will not allow this record to transfer to the internal user
memory. The handset will display UNABLE TO STORE.
Ten digits
Seven digits
Explanation
Example
long distance code “1 ”
+3-digit area code
+7-digit telephone number.
1-317-888-8888
3-digit area code +
7-digit telephone number.
317-888-8888
7-digit telephone number.
888-8888
Storing CID Records in Internal Memory
Storing the Last Number Dialed
You may also store CID information in the phone’s internal memory.
You may transfer all three redial numbers into internal user memory.
1. Make sure the phone in OFF (not in TALK mode).
2. Press redial button to display the most recent redial number.
3. Use the caller ID-volume ( 6 or 5) button to scroll to desired redial number.
4. Press memory button to display SELECT MEMORY 01 - 50.
NOTE: It is important that you format CID records correctly BEFORE
storing in internal memory as you cannot reformat CID records stored
in memory.
1. Make sure the phone is OFF (not in talk mode).
5. Use touch-tone pad to enter two digit desired memory location (01 through 50). Display will
show ENTER NAME.
6. Follow step 5 in the “Storing a Name and Number in Memory” section to enter name.
NOTE: If the memory location is occupied, REPLACE MEMO? is displayed,
and you must confirm replacement by pressing the memory button.
7. Press memory button to save.
8. To enter another name and number in a different memory location, return to step 2 and
repeat the process.
NOTE: If the redial number has more than 20 digits, it cannot be stored in
memory.
Inserting a Pause in the Dialing Sequence (of a Stored
Number)
Press the #pause/ringer button on the handset’s touch-tone pad to insert a delay in dialing
sequence when a pause is needed to wait for a dial tone (for example, after you dial 9 for an
outside line, or to wait for a computer access tone.) Each pause counts as one digit in the
dialing sequence.
Reviewing Records Stored in Memory
Belt Clip and Optional Headset
Connecting the Belt Clip
1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of
the handset.
2. Snap the ends of the belt clip into place.
Connecting an Optional Headset to the Handset
Each handset can be used with an optional headset hands free operation.
1. Connect the headset to the headset jack on the side of the handset. The handset
receiver and microphone are disabled when the headset is connected.
2. Adjust the headset to rest comfortably on top of your head and over your ear. Move the
microphone to approximately two to three inches from your mouth.
3. Press the TALK/CALL BACK button to answer a call or make calls using the headset.
4. To return to normal operation, unplug the headset from the jack.
Changing the Battery
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model
5-2721, that is compatible with this unit.
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the caller ID-volume ( 6 or 5) buttons to scroll the records, or use the handset’s
touch-tone pad to enter the memory location number.
Changing Records Stored in Memory
Follow the procedure for Storing Names and Numbers in Memory, except replace a stored
telephone number with a new one.
Deleting Records Stored in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the caller ID-volume ( 6 or 5) button to scroll to the record you want to delete or use
the touch-tone pad to enter the desired memory location.
4. Press the delete button to mark the record for deletion. The display shows DELETE?
5. Press the delete button to delete the record. DELETED shows in the display.
NOTE: If you don’t want to change or delete a record, simply press
the *TONE/exit button, or wait for one minute to exit the review mode
automatically.
Dialing a Number from Memory
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALL BACK or SPEAKER
button.
2. Press the memory button to display MEMO # - -.
3. Use the touch tone pad to enter the memory location number. The number dials
automatically.
-OR1. Make sure the phone is OFF (not in talk mode).
2. Press the memory button to display SELECT MEMORY 01-50.
3. Press the memory location for the phone number you want to dial, or use the caller IDvolume ( 6 or 5) button to scroll to the number you want to dial.
4. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
Chain Dialing from Memory
Use this feature to make calls from records stored in memory which require a sequence of
numbers, such as a calling card number used for a frequently called long distance number.
The following example shows how you can store each part of the dialing sequence and use
chain dialing to make a call through a long distance service:
The Number For
Memory Location
Long Distance Access Number
Authorization Code
Frequently called long distance number
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALL BACK or SPEAKER
button.
2. Press the memory button, and then press 07.
3. When you hear the access tone, press the memory button, and then press 08.
4. At the next access tone, press the memory button and then 09.
INCOMPLETE DATA
LINE IN USE
LONG DISTANCE
LOW BATTERY
NEW VOICE MAIL
MSG WAITING OFF
NEW CALL XX
NO CALLS
NO USER MEMORY
OUT OF RANGE
ROOM MONITORING....
PAGING or
PAGING FROM
REPT
Caller information is interrupted during transmission or the
phone line is excessively noisy. Indicates no CID information was
received, you are not subscribed to CID service, or CID service is
not working.
Displays on handset while the line is in use.
Indicates CID record is from a long distance call.
Indicates the battery needs to be charged.
Indicates voice mail has not been retrieved from service provider.
Indicates voice mail has been retrieved from service provider.
XX represents the number of new CID records not reviewed.
Indicates there are no CID records in memory.
Indicates the memory location contains no user memories and
the user is trying to mark a specific user record for VIP MELODY.
Indicates handset is too far away from the base. Move closer
to the base.
The audio link between handsets is established.
Someone pressed the page button on the base or int button
on the handset
Indicates a repeat call message. Indicates a new call from the
same number was received more than once.
Indicates handset is searching for the base.
Indicates the handset is in speakerphone mode.
Indicates incoming call is from an area not serviced by CID or
the CID information was not sent.
1. Make sure the telephone is OFF (not in TALK mode) before you replace battery.
2. Remove the battery compartment door.
3. Disconnect the cord attached to the battery pack and remove the battery pack from
the handset.
4. Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
5. Put the battery compartment door back on.
6. Place handset in the base or handset charge cradle to charge. Allow the handset
battery to properly charge (for 16 hours) prior to first use or when you install a new
battery pack. If you do not properly charge the phone, battery performance will
be compromised.
SEARCHING
SPKR
UNKNOWN CALLER/
NAME/NUMBER
Battery Safety Precautions
Troubleshooting Guide
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic
materials could be released which can cause injury.
• To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride battery
listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
NOTE: The RBRC seal on the battery used in your Thomson Inc. product
indicates that we are participating in a program to collect and recycle the
rechargeable battery (or batteries).
For more information go to the RBRC web site at www.rbrc.org
or call 1-800-8-BATTERY or contact a local recycling center.
Display Messages
The following messages shows the status of the phone, provides Caller ID information, or helps
you set up and use your phone.
BLOCKED CALL /
NAME / NUMBER
CHARGING...
DELETE ALL?
DELETE CALL ID?
DELETE?
DUPLICATE NUMBER
END OF LIST
ENTER NAME
ENTER TEL NUMBR
NEW
HANDSET NAME
HANDSET NEEDS
REGISTRATION
Indicates the person is calling from a number which is blocked
from transmission.
Indicates the handset needs to charge for a period of time before
it can resume normal function.
Prompt asking if you want to erase all CID records.
Prompt asking if you want to erase the CID record showing on
the display.
Prompt asking if you want to erase one of the 50 records
stored in the phone’s memory.
Under VIP melody feature, if the desired number/record was
selected in any one of TEN VIP melody records before,
DUPLICATE NUMBER shows in the display.
Indicates that there is no additional information in CID memory.
Prompt telling you to enter a name in one of the 50 memory
locations.
Prompt telling you to enter a telephone number in one of the
50 memory locations.
Indicates call or calls which have not been reviewed.
Prompt telling you to enter the user name for the registered
handset.
Indicates you must register a non-registered handset prior to use.
Handset Sound Signals
Signal
Meaning
A long warbling tone (with ringer on)
Signals an incoming call
Three short beeps (several times)
Page signal
One beep every 7 seconds
Low battery warning
Telephone Solutions
No dial tone
• Check or repeat installation steps:
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base and the wall jack.
• Connect another phone to the same jack. If it doesn’t work, the problem might be your
wiring or local service.
• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Make sure the battery pack (in the handset) is properly installed.
• The handset should beep when you press the TALK/CALL BACK button, and the charge
indicator on the base should be lit when the handset rests in the cradle. If not, the
battery may need to be charged.
• Place handset in charge cradle for at least 20 seconds to reset the unit.
Handset does not ring
• Make sure the handset ringer software switch is set to on.
• The handset may be out of range of the base. Move closer to the base.
• You may have too many extension phones on your line. Try unplugging some extensions.
• Check for a dial tone.
You experience static, noise, or fading in and out
• The handset may be out of range of the base. Move closer to base.
• Make sure base is not plugged into an electrical outlet with another household
appliance. If necessary, relocate the base.
• Charge the battery (for 16 hours).
Unit beeps
• Clean the charging contacts on the cordless handset and base charge cradle with a soft
cloth or an eraser.
• See solutions for “No dial tone ” on previous page.
• Replace the battery.
Memory dialing doesn’t work
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
Unit locks up and no communication between the base and cordless handset
• Unplug the power adaptor from the electrical outlet and the back of the base. Remove
the handset battery. Wait for 30 seconds and plug the power adaptor back into the base
and electrical outlet. Reconnect the battery and charge for 16 hours.
Charge Indicator on the Base Flashes
• Provided your phone company offers voice messaging service and you subscribe to it,
the charge indicator on the base flashes when the phone is not in use to indicate there is
a message waiting. It’s stops flashing after the message has been reviewed.
Caller ID Solutions
No Display
• Charge the battery (for 16 hours). Or replace the battery.
• Make sure the unit is connected to a non-switched electrical outlet. Disconnect the
power adaptor from the base and reconnect it.
Caller ID Error Message
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates the
presence of noise on the line.
No Caller ID
• You must be subscribed to the standard Name/Number Caller ID service from your local
telephone company to receive CID information.
Battery
If you experience any of the following problems, even after recharging the battery, you may
need to replace the battery pack:
•
•
•
•
Short talk time
Poor sound quality
Limited range
Charge indicator fails to turn on
General Product Care
To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or other
chemical products to clean the unit. Doing so will damage the finish.
• Retain the original packaging in case you need to ship the phone at a later date.
• Periodically clean the charge contacts on the handset and base with a clean
pencil eraser.
Causes of Poor Reception
•
•
•
•
•
•
•
•
•
•
Aluminum siding.
Foil backing on insulation.
Heating ducts and other metal construction that can shield radio signals.
You ’re too close to appliances such as microwaves, stoves, computers, etc.
Atmospheric conditions, such as strong storms.
Base is installed in the basement or lower floor of the house.
Base is plugged into AC outlet with other electronic devices.
Baby monitor is using the same frequency.
Handset battery is low.
You’re out of range of the base.
Service
If trouble is experienced with this equipment, for repair or warranty information, please
contact customer service at 1-800-448-0329. If the equipment is causing harm to the
telephone network, the telephone company may request that you disconnect the equipment
until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service agents.
Changes or modifications not expressly approved by Thomson Inc. could void the user’s
authority to operate this product. For instructions on how to obtain service, refer to the
warranty included in this guide or call customer service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this product
was purchased or received as a gift. This information will be valuable if service should be
required during the warranty period.
Purchase date ______________________________________________________
Name of store ______________________________________________________
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date of
shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit is under
warranty for the remainder of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided with the
product. We recommend using the original carton and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that
the product is within the warranty period, must be presented to obtain warranty service.”
For rental firms, proof of first rental is also required. Also print your name and address
and a description of the defect. Send via standard UPS or its equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not covered by the
warranty.
• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of
damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding operating
instructions and user controls. Any additional information, should be obtained from your
dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It will
make it easier to contact you should it ever be necessary. The return of the card is not
required for warranty coverage.
Limitation of Warranty:
• The warranty stated above is the only warranty applicable to this product. All other
warranties, express or implied (including all implied warranties of merchantability or
fitness for a particular purpose) are hereby disclaimed. No verbal or written information
given by Thomson Inc., its agents, or employees shall create a guaranty or in any way
increase the scope of this warranty.
• Repair or replacement as provided under this warranty is the exclusive remedy of the
consumer. Thomson Inc. shall not be liable for incidental or consequential damages
resulting from the use of this product or arising out of any breach of any express or
implied warranty on this product. This disclaimer of warranties and limited warranty
are governed by the laws of the state of Indiana. Except to the extent prohibited by
applicable law, any implied warranty of merchantability or fitness for a particular
purpose on this product is limited to the applicable warranty period set forth above.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts so the above limitations or
exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights that vary
from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
Instructions For Optional/Additional
Handset(s)
This phone is EXPANDABLE up to a total of 4 handsets (by additional purchase of the optional
Model 28110 handset with charge cradle).
IMPORTANT: If you have purchased an extra handset apart from your
original purchased unit you may find a detailed description of its functions
in the User’s Guide provided with your original purchased unit.
If you have purchased an extra handset that is not of the same type as
your original handset you may still use the original User’s Guide to help
explain the new handsets basic functions and options.
Parts Checklist
Make sure your package includes the items shown here.
DECT
ller ID-volume
ca
TALK
format
CALL
BACK
delete
conf
redial
SPEAKER
int
GHI
PO
RS
exit
memory
Charge
Cradle
Handset
battery pack
Battery
compartment
cover
Belt
clip
ABC
program
mute
DEC
JKL
TUV
OP
ER
MNO
WX
YZ
flash
Handset
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved Nickel-metal Hydride (Ni-MH) battery model
5-2721, that is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic bag and are
separate from the handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed and
can be inserted only one way.
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
Extra Charging Cradle
1. Plug the AC power adaptor of the extra charging cradle into the electrical outlet.
CHARGE
(indicator)
2. Place the handset in the extra charging cradle. The charge indicator turns on, verifying the
battery is charging.
3. Allow the phone to charge for 16 hours.
Registration
YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE!
After the optional handset has charged for 16 hours on the extra charger, HANDSET NEEDS
REGISTRATION shows in the display.
Accessory Information
DESCRIPTION
Handset Replacement Battery
MODEL NO.
5-2721
AC Power adaptor
5-2715
Belt Clip
5-2717
Headset
5-2425
Handset charge cradle
5-2716
To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800338-0376. A shipping and handling fee will be charged upon ordering. We are required by
law to collect appropriate sales tax for each individual state, country, and locality to which
the merchandise is being sent. Items are subject to availability. Prices are subject to change
without notice.
1. Press the mute/program button. HOLD BASE PAGE FOR 5 SECONDS, THEN PRESS
HANDSET PROGRAM shows in the display. (Your handset should be held near the base
during registration process.)
2. Press and hold the page button on the base unit until the charge/in use indicator flashes.
Press the handset mute/program button. REGISTERING shows in the display. HANDSET X
REGISTERED shows in the handset display, where X is the handset number. You may now
rename your handset. (Refer to Step 3 & 4 of Handset Name Section)
Quick Set-Up Guide
for Optional/Additional
Cordless Handset
Model 28110
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 centimeters between the radiator and your body. This
transmitter must not be co-located or operated in conjunction with any other antenna
or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure
guidelines when used with the belt clip supplied with this product. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
CAUTION:
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
Introduction
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that isn’t cordless, in
case the power in your home goes out.
If you have purchased an extra handset apart from your original
purchased unit you may find a detailed description of its functions in
the User’s Guide provided with your original purchased unit.
If you have purchased an extra handset that is not of the same type
as your original handset you may still use the original User’s Guide
to help explain the new handsets basic functions and options.
Parts Checklist
Systems
28111 and 28112 Series
Make sure your package includes the items shown here.
for use with
DECT
TM
INTERFERENCE FREE
COMMUNICATION
LL
CA
Interference Information
ER ID-VOLUM
TALK
FORMAT
CALL
BACK
DELETE
CONF
REDIAL
SPEAKER
INT
DECT
CHARGE
TM
INTERFERENCE FREE
C O M M U N I C AT I O N
GHI
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
PO
RS
EXIT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference; and (2) This device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or
television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications
equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different
from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an
experienced radio/television technician for additional suggestions. Also, the Federal
Communications Commission has prepared a helpful booklet, “How To Identify and
Resolve Radio/TV Interference Problems.” This booklet is available from the U.S.
Government Printing Office, Washington, D.C. 20402. Please specify stock number 004000-00345-4 when ordering copies.
Charge
Cradle
Battery
compartment
cover
Handset
battery pack
Belt
clip
ABC
PROGRAM
MUTE
DEC
JKL
TUV
OP
ER
MEMORY
MNO
WX
YZ
FLASH
Handset
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only
the ATLINKS USA, Inc. Nickel-metal Hydride battery model 5XXXX, which is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic
bag and are separate from the handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed
and can be inserted only one way.
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
6. Place the handset in the base to charge.
Extra Charging Cradle
1. Plug the AC power converter of the extra charging cradle into the electrical outlet.
2. Place the handset in the extra charging cradle. The charge indicator turns on,
verifying the battery is charging.
3. Allow the phone to charge for 16 hours prior to first use.
Registration
YOU MUST REGISTER THE HANDSET TO THE MAIN BASE BEFORE USE!
After the optional handset has charged for 16 hours on the extra charger, HANDSET
NEEDS REGISTRATION shows in the display.
Model 28110
00008215 (Rev. 0 Dom E)
06-24
Printed in China
Thomson Inc.
10330 North Meridian Street
Indianapolis, IN 46290
© 2006 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
1. Press the MUTE/PROGRAM button. HOLD BASE PAGE WAIT FOR BEEP
shows in the display. (Your handset should be held near the base during
registration process.)
2. Press and hold the HANDSET PAGE button on the base unit until you hear a tone at
the handset. HANDSET X REGISTERED shows in the handset display, where X is
the handset number. You may now rename your handset.
Naming the Handset
Advanced Intercom Features
1. Use the touch-tone pad to enter a name (up to 15 characters)..
Receiving an Incoming Call During an Intercom
Call
NOTE: If you make a mistake, use the DELETE button to backspace
and delete one character at a time.
2. Press the MUTE/PROGRAM button to save your name. You will hear a
confirmation tone and the handset name shows in the display.
De-Registration
De-registration cancels registration. During the de-registration process, keep
the handset near the base.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the DEREGISTRATION
sub-menu.
2. Press the MUTE/PROGRAM button to enter the menu. DEREGISTRATION 1YES
42NO - - - shows in the display The default setting is "2NO".
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the CALLER IDVOLUME ( 6 or 5) button to scroll to 1YES or 2NO.
WARNING: It is not recommended that a handset be de-registered
unless absolutely necessary because once a handset is de-registered,
that handset’s telephone features cannot be used until the handset is
re-registered.
4. Select NO, if you do not want to de-register.
5. If you select 1YES, press the MUTE/PROGRAM button and MOVE NEAR TO BASE
displays for 2 seconds, then CONFIRM? 1YES 2NO appears in the display.
6. Press the touch-tone pad to select 1YES or 2NO, or use the CALLER ID-VOLUME (
6 or 5) button to scroll to 1YES or 2NO.
7. If you select YES, press the MUTE/PROGRAM button to confirm. You will hear a
confirmation tone. Then HANDSET X DEREGISTERED shows in the display to
confirm the handset is deregistered.
NOTE: When you complete the de-registration process, HANDSET
NEEDS REGISTRATION shows in the display. To use the handset,
you MUST re-register the handset using the Registration process.
Global De-registration (applicable only with additional handsets)
If one or more handsets becomes lost, you should de-register all handsets to
ensure proper system operation. Follow the steps below to de-register all handsets
at the same time.
WARNING: It is not recommended that a handset be de-registered
unless absolutely necessary because once a handset is de-registered,
that handset’s telephone features cannot be used until the handset is
re-registered.
1. Press and hold the HANDSET PAGE button on the base until the CHARGE/IN USE
indicator on the base flashes.
2. Press and hold the HANDSET PAGE button on the base again until the CHARGE/
IN USE indicator on the base flashes rapidly.
3. Press and release the HANDSET PAGE button on the base once. All handsets are
de-registered and HANDSET NEEDS REGISTRATION shows in the display.
Intercom Operation
(applicable only with additional handsets)
The intercom feature allows you to have a conversation with another registered
handset without tying up the telephone line, allowing you to still receive incoming
calls.
Making an Intercom Call
1. Make sure the handset is OFF (not in talk mode).
2. Press the INT button on the handset.
3. Use the touch-tone pad to select the handset you want to page.
NOTE: To cancel page, press the INT button again or the *EXIT
button on the sending handset.
4. Wait for the person at the receiving handset to press the INT button.
NOTE: If the receiving handset does not answer within two minutes,
the intercom call is automatically canceled. The originating handset
displays NO ANSWER.
5. When finished, press the *EXIT button or INT button on either handset to
deactivate the intercom.
NOTE: The system is expandable up to 4 handsets (by purchase
of optional Model 28110 handset with recharge cradle). When 4
handsets are registered, the system can handle 2 separate intercom
operations at once, for example, 1st handset intercoms with 2nd
handset while 3rd handset intercoms with 4th handset.
Receiving an Intercom Call
When you receive an intercom call, your handset beeps. To answer the call press
the INT button or TALK/CALL BACK button.
If you receive a telephone call during an intercom call, the intercom call is
immediately terminated and both handsets ring. Either handset user may press the
TALK/CALL BACK button to answer the call.
Using Intercom with External Telephone Calls
During a telephone call, you may use the intercom/paging function to page
another handset and have an off line, private (two-way) intercom conversation.
You may also have a three-way conversation between the external caller and the
handsets, or you may transfer the external telephone call to another handset.
NOTE: Before you intercom/page another handset, you must decide
whether you want to create a two-way or a three-way conversation.
Two-Way Calling
1. During an external call, press the INT button, and use the touch-tone pad to
enter the handset number you want to call.
NOTE: The receiving handset presses the INT button to answer
the intercom call. Both intercom users may speak privately. The
external caller will not hear the intercom conversation.
2. When finished, press the *EXIT button or INT button to end the intercom call,
return to the talk mode, and resume your original telephone conversation.
Three-Way Calling
1. During an external call, press the INT button. LINE ON HOLD EXTENSION? shows
in the display.
2. Use the touch-tone pad to select Handset #. You will hear a paging tone and
PAGING shows in the originating handset’s display.
NOTE: PAGING FROM... shows in the display on the receiving
handset, and the receiving handset presses the INT or TALK/
CALL BACK button to answer the intercom.
3. When the receiving handset connects, press the FORMAT/CONF button on
the originating handset to conference with the receiving handset and the
external caller. CONFERENCE shows in the display on the originating and
receiving handsets.
NOTE: A handset can enter conference mode directly by pressing
TALK/CALL BACK on the second handset during a call.
Transferring External Calls to Other Handsets
During an external call, you may transfer the external call to another handset.
1. Press the INT button on the originating handset to put an external call on hold,
and then page the receiving handset.
2. Use the touch-tone pad on the handset to select Handset #. You will hear a
paging tone. PAGING shows on the originating handset’s display, and PAGING
FROM... shows on the receiving handset’s display.
3. When the receiving handset connects, press the TALK/CALL BACK button on the
originating handset to transfer the call.
-OR4. Press the TALK/CALL BACK button on the originating handset to transfer the
call. If the receiving handset does not answer within 30 seconds, the originating
handset rings back and displays CALLBACK. If the originating handset does not
answer within 20 seconds, the call is automatically dropped.
Service
If trouble is experienced with this equipment, for repair or warranty information, please
contact customer service at 1-800-448-0329. If the equipment is causing harm to
the telephone network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service agents.
Changes or modifications not expressly approved by ATLINKS USA, Inc. could void the
user’s authority to operate this product. For instructions on how to obtain service, refer
to the warranty included in this guide or call customer service at 1-800-448-0329.
Or refer inquiries to:
Thomson.Inc
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this
product was purchased or received as a gift. This information will be valuable if service
should be required during the warranty period.
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone
Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the
Technical Requirements for Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US
number and Ringer Equivalence Number (REN) for the equipment. You must, upon request,
provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number is
called. In most (but not all) areas, the sum of the RENs of all devices connected to one line
should not exceed 5. To be certain of the number of devices you may connect to your line
as determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted
by the ACTA. A compliant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your
own telephone equipment if you are on a party line. Check with your local telephone
company.
• Notice must be given to the telephone company upon permanent disconnection of your
telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line,
ensure the installation of this product does not disable your alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone company or
a qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
Model 28112
00015924 (Rev. 0 Dom E)
06-23
Printed in China
Thomson Inc.
10330 North Meridian Street
Indianapolis, IN 46290
© 2006 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved model 5-XXXX Nickel-metal Hydride battery
(Ni-MH), which is compatible with this unit.
SPEAKER
IMPORTANT: Because cordless phones operate on electricity, you should
have at least one phone in your home that isn’t cordless, in case the power
in your home goes out.
display
Before You Begin
DECT
Parts Checklist (for model 28112xx1)
CALLER ID-VOLUME
(button)
13
PLAY
STOP
DECT
MEMO
TM
DELETE
VOLUME
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of
20 centimeters between the radiator and your body. This transmitter must not be co-located
or operated in conjunction with any other antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure
guidelines when used with the belt clip supplied with this product. Use of other accessories
may not ensure compliance with FCC RF exposure guidelines.
CAUTION:
RISK OF ELECTRIC SHOCK
DO NOT OPEN
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
1. Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed and can
be inserted only one way.
CALLER ID-VOLUME
(button)
INTERFERENCE FREE
COMMUNICATION
SKIP
REVIEW
INTERFERENCE FREE
COMMUNICATION
TALK/CALL BACK
(button)
Make sure your package includes the items shown here.
TM
ANNOUNCE
battery
pack
ANS ON/OFF LANGUAGE
LL
CA
ER ID-VOLUM
CONF
Telephone
line cord
Wall mount
bracket
PROGRAM
MUTE
INT
st o
la y
Base
SPEAKER
REDIAL
ev
k ip
GHI
PO
RS
MNO
JKL
TUV
se
ra
OP
ER
ans
Belt clip
WX
YZ
MEMORY
AC power
Battery
adaptor compartment cover
DEC
ABC
rer
we
FLASH
Handset
Handset
battery pack
For Model 28112xx2 there will be ONE additional handset, charge cradle, belt
clip, battery pack and cover than shown above.
For Model 28112xx3 there will be TWO additional handsets, charge cradles,
belt clips, battery packs and covers than shown above.
For Model 28112xx4 there will be THREE additional handsets, charge cradles, belt clips,
battery packs and covers than shown above.
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular telephone
jack, which might look like the one pictured here, installed in
your home. If you don’t have a modular jack, call your local
phone company to find out how to get one installed.
Installation
Wall plate
Modular
telephone
line jack
FORMAT/CONF
(format/conference
button)
SPEAKER
(button)
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that
may cause or receive interference with nearby TVs, microwave ovens, and
VCRs. To minimize or prevent such interference, the base of the cordless
telephone should not be placed near or on top of a TV, microwave ovens,
or VCR. If such interference continues, move the cordless telephone farther
away from these appliances.
Certain other communications devices may also use the 5.8 GHz frequency
for communication, and, if not properly set, these devices may interfere
with each other and/or your new telephone. If you are concerned with
interference, please refer to the owner’s manual for these devices on how to
properly set channels to avoid interference. Typical devices that may use the
5.8 GHz frequency for communication include wireless audio/video senders,
wireless computer networks, multi-handset cordless telephone systems, and
some long-range cordless telephone systems.
TALK
CALL
BACK
FORMAT
SPEAKER
REDIAL
REDIAL
(button)
ev
rev (review
button)
* EXIT
(button)
MUTE
st o
la y
k ip
JKL
TUV
GHI
PO
RS
INT (button)
MNO
se
ra
skip (button)
WX
YZ
play stop
(button)
OP
ER
erase
(button)
DEC
ABC
mute/progam
(mute/program button)
PROGRAM
INT
# PAUSE/RINGER
(button)
rer
we
FLASH
MEMORY
black wire
DELETE
(button)
DELETE
CONF
PRESS DOWN
FIRMLY
red wire
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
Base Station
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place
your cordless telephone on a level surface, such as a desktop or tabletop, or you may
mount it on the wall.
This section shows you how to set up your answering system to receive incoming calls.
Before you begin the set up process, you must turn on the answering system.
The handset displays the handset number and user name.
Setting the Voice Prompt Language
The default voice prompt language is English.
To change the answering system’s voice prompt language,
• Press the LANGUAGE button on front of base to change to the FRENCH voice prompt.
The unit announces “OPTION FRANCAISE “ and Fr shows in the message counter.
• Press the LANGUAGE button again to change to the SPANISH voice prompt. The unit
announces “SELECCION ESPANOL” and SP shows in the message counter.
NOTE: To change to English, press the LANGUAGE button again.
NOTE: In remote access mode, the system follows the selected language. The
voice prompt language cannot be switched remotely.
1. Make sure the answering system is ON.
2. Press and hold the DAY/CHECK button to set the day of the week.
3. Press and hold the HOUR button to set the hour (a.m. or p.m.). Example: 12AM, 1AM, or
12PM, 1PM.
4. Press and release the MIN button to advance the clock in one minute intervals. Press
and hold to increase by 5-minute increments.
5. After the time is set, the real time clock will be displayed on the handset within 1
minute.
NOTE: You must set the day manually. You may choose to set the time manually
as well, although the time is automatically transmitted by your local phone
company as part of Caller ID service. If you subscribe to Caller ID service, the
current time is set automatically when you receive your first CID record.
Voice Instruction
VOLUME
REVIEW
(volume buttons) (button)
If you need additional assistance, press the REV button in standby mode and follow the
voice instructions.
PLAY/STOP
(button/indicator)
Recording the Outgoing Announcement
SKIP
(button)
DELETE
(button)
13
ANNOUNCE 1
(button)
PLAY
STOP
SKIP
REVIEW
MEMO
DELETE
VOLUME
ANNOUNCE
ANNOUNCE 2
(button)
ANS ON/OFF LANGUAGE
HANDSET PAGE
DECT
DO NOT DISTURB
TM
INTERFERENCE FREE
COMMUNICATION
MEMO HANDSET
LANGUAGE
(button) PAGE
(button) DO NOT DISTURB
(button)
CHARGE/IN USE
(button)
ANS ON/OFF
(indicator)
(answerer button)
Standby Screen
• Press the ANS ON/OFF button to turn the answering system on and off.
The MESSAGES indicator lights when the answering system is on. The indicator blinks
when you have new messages.
NOTE: The answering system displays “- -” when it is off.
Use the VOLUME (5 or 6) buttons to adjust speaker volume on the base to a
comfortable level. L1 is the minimum speaker volume and L8 is the maximum.
Message
indicator
CHARGE/IN USE
Programming the Telephone
Speaker Volume
Base Layout
SPEAKER
Answering System Setup
USER NAME
HANDSET X
Programming Functions
The system uses a menu structure to give you access to all of the built-in features. You
may program the following items in main menu: Room Monitor and Handset Setup.
Room Monitor (applicable only with additional handsets)
1. Make sure your phone is OFF (not in talk mode).
2. Press the MUTE/PROGRAM button to go to the main menu.
3. Press CALLER ID-VOLUME ( 6 or 5) button to scroll to ROOM MONITOR.
> ROOM MONITOR
HANDSET SETUP
Voice Time/Day Stamp and Real Time Clock
FLASH/answerer
(button)
MEMORY
(button)
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave
ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line
has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
ER ID-VOLUM
DELETE
ans
CALL
BACK
TALK
FORMAT
LL
CA
DO NOT DISTURB
TM
INTERFERENCE FREE
COMMUNICATION
HANDSET PAGE
DECT
CHARGE/IN USE
Digital Security System
Licensed under US Patent 6,427,009.
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
Installing the Phone
EXIT
Your new GE telephone system is EXPANDABLE
up to a total of 4 handsets (by purchase of optional
Model 28110 handset with charge cradle)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference; and (2) This device must
accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that
is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications
equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that
to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an
experienced radio/television technician for additional suggestions. Also, the Federal
Communications Commission has prepared a helpful booklet, “How To Identify and Resolve
Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing
Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering
copies.
CAUTION: When using telephone equipment, there are basic safety
instructions that should always be followed. Refer to the IMPORTANT
SAFETY INSTRUCTIONS provided with this product and save them for
future reference.
Interference Information
Handset Layout
Introduction
2 Rights of the Telephone Company
Should your equipment cause trouble on y our line which may harm the telephone
network, the telephone company shall, where practicable, notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and the
circumstances warrant such action, the telephone company may temporarily discontinue
service immediately. In case of such temporary discontinuance, the telephone company
must: (1) promptly notify you of such temporary discontinuance; (2) afford you the
opportunity to correct the situation; and (3) inform you of your right to bring a complaint
to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and
Regulations.
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business and
not inconsistent with FCC Rules and Regulations. If these changes are expected to affect
the use or performance of your telephone equipment, the telephone company must give
you adequate notice, in writing, to allow you to maintain uninterrupted service.
25840
EXIT
Model 28112 Series
1.9GHz DECT Cordless
Handset Speakerphone
Answering System
User’s Guide
2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the
base and the other end into a modular jack.
3. Plug the AC power converter into the electrical outlet and the DC connector into the
jack on the bottom of the base.
4. Place the handset in the base cradle. The charge/in use indicator turns on, verifying
the battery is charging.
5. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge
the phone, battery performance is compromised.
CAUTION: Use only the model 5-XXXX power adaptor that came with this
unit. Using other power adaptors may damage the unit.
Wall Mounting
1. Turn the base over.
2. Attach the wall mounting pedestal by first inserting the tabs on the open edge of
the pedestal into the slots on the lower portion of the bottom of the base. Then push
down and snap the pedestal into place.
3. Slip the mounting holes (on the back of the base) over the wall plate posts, and slide
the unit down into place. (Wall plate not included.)
NOTE : If desired, gather the extra telephone line and power adaptor cord
and store inside the wall mounting bracket.
For best results when recording, you should be about nine inches from the microphone,
and eliminate as much background noise as possible.
1. Make sure the answering system is ON.
2. Press and hold the ANNOUNCE button until the speaker announces “RECORD
ANNOUNCEMENT AFTER TONE“.
3. Begin speaking after you hear the beep.
4. Release the button when you finish your announcement.
NOTE: If you choose not to record an outgoing announcement, a default
announcement plays instead. To return to the default announcement after
you have recorded your own outgoing announcement, press the ANNOUNCE
button and release it when you hear the beep. Or, press the DELETE button
while the announcement is reviewing.
Sample Outgoing Announcement
Hi, this is (use your name here), I can’t answer the phone right now, so please leave your
name, number and a brief message after the tone, and I’ll get back to you. Thanks.
NOTE: The maximum recording time for the outgoing announcement is
2 minutes.
Reviewing and Choosing the Announcement
Press and release the ANNOUNCE button to review and select this one as your outgoing
announcement.
4. Press MUTE/PROGRAM button to enter ROOM MONITOR menu, ROOM MONITOR
EXTENSION? shows in the display.
5. Use the touch tone pad to enter the handset number to be monitored, either 1 or 2.
NOTE: When this phone system is expanded (up to 4 handsets by purchase
of optional Model 28110 handset with recharge cradle), handsets are named
HANDSET 1, HANDSET 2, HANDSET 3 and HANDSET 4 respectively.
6. The receiving handset will turn on the microphone and the originating handset will
turn on the speakerphone to monitor sound from the receiving handset.
NOTE: For room monitoring mode to work, the originating handset must NOT
be on the cradle.
NOTE: While in room monitoring mode, the handsets will emit an alert tone
approximately every 5 seconds if there is an incoming call. You may press
the SPEAKER button to quit room monitor and answer the call.
NOTE: While in room monitoring mode, the originating handset can be
switched to monitor by handset earpiece by pressing the TALK/CALL BACK
button once. Switch back to speakerphone by pressing the SPEAKER
button once.
NOTE: Press the *EXIT button on the handset to exit room monitor mode.
Handset Setup
1.
2.
3.
4.
Make sure your phone is OFF (not in talk mode).
Press the MUTE/PROGRAM button to go to the main menu.
Press CALLER ID-VOLUME ( 6 or 5) button to scroll to HANDSET SETUP.
Press MUTE/PROGRAM button to confirm and you may program the following items:
Language, Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key Tone,
Message Alert, Rings to Answer, Security Code, Area Code, Tone/Pulse Registration,
Deregistration and Default Setting.
NOTE: During programming, you may press the *EXIT button at any time to
exit the sub-menu and return to the menu.
Language
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the SET LANGUAGE sub-menu.
2. Press MUTE/PROGRAM button to enter the menu. SET LANGUAGE 1ENG 2FRA 3ESP
shows in the display.
3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the CALLER
ID-VOLUME ( 6 or 5) button to scroll to the desired language. English is the default
setting.
4. Press the MUTE/PROGRAM button to save your selection. You will hear a confirmation
tone and the selected language shows in the display.
Handset Name
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the HANDSET NAME sub-menu.
2. Press MUTE/PROGRAM button to enter the menu. HANDSET NAME shows in
the display.
3. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored
in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter
B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key
3 times for the second letter L, and press the 1 key to insert a space between the first and last
name. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4
key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H.
NOTE: If you make a mistake, use the DELETE button to backspace and
delete one character at a time.
4. Press the MUTE/PROGRAM button to save your name. You will hear a confirmation
tone and the handset name shows in the display.
Ringer Tone
You may choose from ten different ringer tones and ten different melodies.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the RINGER TONE sub-menu.
2. Press MUTE/PROGRAM button to enter the menu. SET RINGER TONE 01 shows in the
display. 01 is default setting.
3. Use the CALLER ID-VOLUME ( 6 or 5) button to scroll to the desired setting (1
through 20). You will hear a sample of the ringer tone/melody you select.
4. Press the MUTE/PROGRAM button to save your selection. You will hear a
confirmation tone and the selected ringer tone shows in the display.
NOTE: You must have the Ringer Volume set to ON for ring tone to signal an
incoming call.
Ringer Volume
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the RINGER VOLUME sub-menu.
2. Press MUTE/PROGRAM button to enter the menu. SET RINGER 1HI 2LOW 3OFF
shows in the display.
3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the CALLER ID-VOLUME
( 6 or 5) button to scroll to your selection. HI is the default setting.
4. Press the MUTE/PROGRAM button to save your selection. You will hear a
confirmation tone and the new volume setting shows in the display.
NOTE: If you turn the ringer OFF, the ringer off icon shows in the display.
VIP Melody
This features allows you to assign a specific melody to someone you want to get your
attention when the person calls. When a VIP melody is assigned and that person
calls, the unit rings the normal ring for the first ring and then follows with VIP melody
ring. You may choose from ten different polyphonic melodies and may store up to 10
VIP records.
NOTE: This feature ONLY works when the following conditions are met.
1. You have subscribed to Caller ID.
2. You have your Caller ID record previously transferred to the memory.
(Refer to Storing CID Records in Internal Memory). NO USER MEMORY will
show in the display to remind the user to do CID record transfer first.
Storing VIP Melody
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to VIP MELODY sub-menu.
2. Press MUTE/PROGRAM button to select VIP melody feature and then display VIP
1 record.
- If VIP1 does NOT contain any specific number/records, it will display EMPTY.
3. Press CALLER ID-VOLUME ( 6 or 5) button to select the specific VIP melody memory
location (10 VIP locations) that does not contain any record.
4. Press MUTE/PROGRAM button to display SELECT MEMORY.
NOTE: If the memory location does not contain any CID memory records and you
are trying to mark a specific record as VIP MELODY, then SELECT MEMORY will not
be displayed. Instead, NO USER MEMORY will display in prompt to alert the user.
5. Press CALLER ID-VOLUME ( 6 or 5) button to view the records from memory to be
selected as VIP.
6. Press MUTE/PROGRAM button to confirm and then display VIP MELODY 01 to wait for
the melody tone selection.
7. Press CALLER ID-VOLUME ( 6 or 5) button to select from melody 01 to melody 10
(a testing tone is generated while making melody selection)
8. Press MUTE/PROGRAM button to confirm.
NOTE: If the desired number/record was previously stored in any one of the
ten VIP melody records, DUPLICATE NUMBER shows in the display.
Changing a Stored VIP Melody Record
Area Code
Use the Storing VIP Melody procedure to change the number of a selected record and
replace the old phone number with new phone number.
When REPLACE VIP# ? shows in the display, you must press MUTE/PROGRAM button on
the handset to confirm replacement.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the AREA CODE sub-menu.
2. Press MUTE/PROGRAM button to enter the menu. SET AREA CODE - - - shows in
the display.
3. Use the touch-tone pad to enter your 3-digit area code.
4. Press the MUTE/PROGRAM button to confirm. You will hear a confirmation tone and
the new area code shows in the display.
NOTE: To restore the default setting to - - -, press and release DELETE when
SET AREA CODE shows in the display.
Reviewing And Deleting Stored VIP Melody Record
From the Handset Setup Menu:
1. Press the MUTE/PROGRAM button to enter to VIP MELODY menu.
2. Use the CALLER ID-VOLUME ( 6 or 5) button to scroll to the desired VIP
Melody Record.
3. If you want to delete the information, press the DELETE button on the handset while
the entry displays. The display show DELETE VIP# ?.
4. Press DELETE again to confirm. You will hear a confirmation tone and VIP# DELETED
shows in the display.
Key Tone
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the KEY TONE sub-menu.
2. Press MUTE/PROGRAM button to enter the menu. SET KEY TONE 1ON 2 OFF shows in
the display.
3. Use the touch tone pad on the handset to select 1 or 2, or use the CALLER IDVOLUME ( 6 or 5) button to scroll to your selection. 1ON is the default setting.
4. Press the MUTE/PROGRAM button to confirm and the key tone setting shows in
the display.
Message Alert (for answering system)
This feature sets your answering system to give an alert tone every 10 seconds when
there are new messages.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the MESSAGE ALERT submenu.
2. Press MUTE/PROGRAM button to enter the menu. NEW MSG ALERT 1ON 2OFF shows
in the display.
3. Use the touch-tone pad to enter the selection, or use the CALLER ID-VOL (6 or 5)
button to scroll to the 1ON or 2OFF. The default setting is 2OFF.
4. Press the MUTE/PROGRAM button to confirm. You will hear a confirmation tone and
the new setting shows in the display.
Rings to Answer (for answering system)
This feature lets you select the number of times you want the phone to ring before the
answering system answers a call.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the RING TO ANSWER sub-menu.
2. Press MUTE/PROGRAM button to enter the menu. RING TO ANSWER 3 4 5 6 TS shows
in the display.
3. Use the CALLER ID-VOLUME ( 6 or 5) button to scroll to the your selection. The
default setting is 5.
4. Press the MUTE/PROGRAM button to confirm. You will hear a confirmation tone and
the new setting shows in the display.
NOTE: If you select Toll Saver (TS) the unit answers after the 3rd ring if there
are NEW messages, OR the unit answers after the 5th ring if there are NO
new messages. This allows user to access their answerer from another
location and then hang up after 4 rings to save long distance charges.
Security Code (for answering system)
You can access the answering system from a tone dialing telephone in another
(remote) location. The security code is required for remote access, and it prevents
unauthorized access to your answering system.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the SECURITY CODE sub-menu.
2. Press MUTE/PROGRAM button to enter the menu. SECURITY CODE 1 2 3 shows in
the display.
3. Use the touch-tone pad to enter your new 3-digit security code. The default setting
is 123.
4. Press the MUTE/PROGRAM button to confirm. You will hear a confirmation tone and
the new security code shows in the display.
NOTE: If you make a mistake, use the DELETE button to backspace and
erase the wrong digit.
Tone/Pulse
1. Press the CALLER ID-VOLUME ( 5 or 6) button to scroll to the TONE PULSE submenu.
2. Press MUTE/PROGRAM button to enter the menu. TONE/PULSE 41TONE 2PULSE
shows in the display. The default setting is “1 TONE”.
3. Use the touch-tone pad or CALLER ID-VOLUME ( 5 or 6) to enter 1 TONE or 2 PULSE.
4. Press the MUTE/PROGRAM button to confirm. You will hear a confirmation tone and
your selection shows in the display.
Registration
Your packaged handset(s) are pre-registered and ready to use. It is not
recommended that a handset be registered again unless absolutely necessary.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the REGISTRATION submenu.
2. Press the MUTE/PROGRAM button to enter the menu. REGISTRATION 1YES 42NO
- - - shows in the display The default setting is "2NO".
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the CALLER IDVOLUME ( 6 or 5) button to scroll to 1YES or 2NO.
4. If you select 1YES, press the MUTE/PROGRAM button to confirm your selection. HOLD
BASE PAGE WAIT FOR BEEP shows in the display. (Your handset should be held near
the base during registration process.)
5. Press and hold the HANDSET PAGE button on the base unit until you hear a tone at
the handset. HANDSET X REGISTERED shows in the handset display, where X is
the handset number. You may now rename your handset. (Refer to Step 3 & 4 of
Handset Name Section)
De-Registration
De-registration cancels registration. During the de-registration process, keep the
handset near the base.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the DEREGISTRATION submenu.
2. Press the MUTE/PROGRAM button to enter the menu. REGISTRATION 1YES 42NO
- - - shows in the display The default setting is "2NO".
3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the CALLER IDVOLUME ( 6 or 5) button to scroll to 1YES or 2NO.
WARNING: It is not recommended that a handset be de-registered
unless absolutely necessary because once a handset is de-registered,
that handset’s telephone features cannot be used until the handset is
re-registered.
4. Select NO, if you do not want to de-register.
5. If you select 1YES, press the MUTE/PROGRAM button and MOVE NEAR TO BASE
displays for 2 seconds, then CONFIRM? 1YES 2NO appears in the display.
6. Press the touch-tone pad to select 1YES or 2NO, or use the CALLER ID-VOLUME ( 6 or
5) button to scroll to 1YES or 2NO.
7. If you select YES, press the MUTE/PROGRAM button to confirm. You will hear a
confirmation tone. Then HANDSET X DEREGISTERED shows in the display to confirm
the handset is deregistered.
NOTE: When you complete the de-registration process, HANDSET
NEEDS REGISTRATION shows in the display. To use the handset,
you MUST re-register the handset using the Registration process.
Global De-registration (applicable only with additional handsets)
If one or more handsets becomes lost, you should de-register all handsets to ensure
proper system operation. Follow the steps below to de-register all handsets at the
same time.
WARNING: It is not recommended that a handset be de-registered
unless absolutely necessary because once a handset is de-registered,
that handset’s telephone features cannot be used until the handset is
re-registered.
1. Press and hold the HANDSET PAGE button on the base until the CHARGE/IN USE
indicator on the base flashes.
2. Press and hold the HANDSET PAGE button on the base again until the CHARGE/IN
USE indicator on the base flashes rapidly.
3. Press and release the HANDSET PAGE button on the base once. All handsets are deregistered and HANDSET NEEDS REGISTRATION shows in the display.
Default Setting
As you become familiar with this system, you may prefer to use the system’s original
settings. Follow the steps below to return to the factory default settings.
From the Handset Setup Menu:
1. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the DEFAULT SETTING submenu.
2. Press the MUTE/PROGRAM button to enter the menu. DEFAULT SETTING 1YES 2NO
shows in the display. The default setting is "2NO".
3. Use the touch-tone pad to select 1YES or 2NO, or use the CALLER ID-VOLUME ( 6 or
5) button to move the cursor to 1YES or 2NO.
NOTE: If you choose YES all the settings in the programmable menu are
returned to factory default setting.
4. Press the MUTE/PROGRAM button to save your selection. You will hear a
confirmation tone.
Telephone Operation
Charge/In Use Indicator & TALK/call back Indicator
The phone is ON when the LED indicator on the handset and the CHARGE/IN USE indicator
on the base is lit. The handset and base indicators flash when you receive a call.
VMWI Indicator
IMPORTANT: In order to use this unit’s Visual Message Waiting
Indicator (VMWI) feature, you must subscribe to this Service from your
phone company.
The VMWI indicator on the top of the handset flashes when you receive a
new message.
Speakerphone Operation.
NOTE: If you are using the speakerphone, remain close to handset so the
party you are speaking to can hear you.
If you are using the handset and want to switch to the speakerphone, press the
SPEAKER button, press SPEAKER again to end conversation.
If you are using the speakerphone and want to switch to the handset, press the TALK/
CALL BACK button, press TALK/CALL BACK again to end conversation.
Making a Call
1. Press the TALK/CALL BACK or SPEAKER button. Dial the desired number.
- OR Dial the number first, then press the TALK/CALL BACK or SPEAKER button.
- OR Press the CALLER ID-VOLUME ( 6 or 5) button to select the desired record, then
press the TALK/CALL BACK or SPEAKER button
2. When finished, press the TALK/CALL BACK or SPEAKER button to hang up.
NOTE: You may enter up to 32 pre-dial digits.
NOTE: If you want to delete the pre-dial number you entered, press the
DELETE button until all of the digits are erased.
Answering Calls
1. When the phone rings, press the SPEAKER button on the handset
- OR pick up the handset and press the TALK/CALL BACK button.
2. When finished, press SPEAKER or TALK/CALL BACK to hang up.
NOTE: Adjust the handset volume by pressing the CALLER ID-VOLUME
( 6 or 5) button during a call.
Call Timer
After you press the TALK/CALL BACK button on the handset, the built-in call timer shows on
the display and counts the length of time of the call in minutes and seconds.
Auto Standby
If you place the handset in the cradle while the handset is off the hook (during a call),
the call is automatically disconnected.
Ringer HI/LOW/OFF (Shortcut)
There are two ways to set the ringer to HI/LOW/OFF. One is the traditional way as
described in the Programming Functions; Handset Setup; Ringer Volume menus. The
other one is this short cut to ringer menu.
1. Make sure the phone is OFF (not in talk mode).
2. Press the #PAUSE/RINGER button to display 1HI 2LOW 3OFF.
3. Use the touch tone pad on the handset to select 1, 2 or 3, or use the CALLER ID-VOLUME
( 6 or 5) button to scroll to your selection. HI is the default setting.
4. Press #PAUSE/RINGER button again to save and display the new selection for a few
seconds.
Flash/Call Waiting
If you subscribe to the combined Call Waiting Caller ID service from your local telephone
company, you will receive Caller ID information (if available) on Call Waiting calls. During a
phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID
information for the waiting call shows on the handset display.
• To connect to the waiting call, press the FLASH/answerer button on the handset, and
your original call is put on hold.
• To switch between the two calls, press the FLASH/answerer button.
TIP: Do not press the TALK/CALL BACK button on the handset to activate a
custom calling service, such as call waiting, or call will disconnect.
Last Number Redial
You may redial a number up to 32 digits long. To quickly redial the last number you
dialed:
1. Press the TALK/CALL BACK button.
2. Press the REDIAL button.
-OR3. Press the REDIAL button first, then use the CALLER ID-VOLUME ( 6 or 5) button to
select the desired redial number.
- Press the CALLER ID-VOLUME ( 5) to review the oldest call and scroll toward the
most recent calls (higher numbers).
- Press the CALLER ID-VOLUME ( 6 ) to review the newest call and scroll to older calls
(lower numbers).
NOTE: You may choose from three last dialed numbers.
4. Press the TALK/CALL BACK button. The number dials automatically.
If you get a busy signal and want to keep dialing the number, press the REDIAL button
to quickly redial the number.
Exit
Press the *EXIT button to exit a menu function and return to the standby screen.
Page
The page feature helps you locate a misplaced handset. To send and receive pages, all
handsets must be registered. If your handset is not registered, follow the instructions in
the Registration section of this manual.
Handset to Handset Paging (applicable only with additional handsets)
1. Make sure the phone is OFF (not in talk mode).
2. Press and release the INT button on a handset. PAGING EXTENSION? shows in
the display.
3. Use the touch-tone pad to enter the handset number you want to page.
4. To cancel the page, press the *EXIT or INT button on the originating handset, or
press the TALK/CALL BACK button on the receiving handset.
Paging All Handsets from a Handset (applicable only with additional handsets)
1. Make sure the originating phone is OFF (not in talk mode).
2. Press and release the INT button on a handset. PAGING EXTENSION? shows in
the display.
3. Use the touch-tone pad to enter the handset number you want to page. (1= to page
Handset 1, 2=to page handset 2, etc., and 5=to page all handsets)
4. To cancel the page, press the *EXIT or INT button on the receiving handset, or you
may press TALK/CALL BACK on the originating handset.
Paging from the Base/Group Page
Use the base-only to page all registered handsets at the same time.
1. Press the HANDSET PAGE button on the base. All handsets beep for two minutes, and
PAGING FROM BASE shows on each handset’s display.
2. To cancel the HANDSET PAGE, press the page button on the base, or press the TALK/
CALL BACK button or the *EXIT button on each handset.
Mute
To have a private, off-line conversation, use the MUTE feature. The party on the
telephone line cannot hear you, but you can hear them.
1. Press the MUTE/PROGRAM button. The handset display shows MUTE ON.
2. Press the MUTE/PROGRAM button to cancel and return to your phone conversation.
Receiver Volume Control
When the handset is ON (in talk mode) you may adjust the receiver volume by pressing
the CALLER ID-VOLUME ( 6 or 5) button. There are four volume levels to choose from.
When the maximum or minimum volume level is reached, the phone beeps twice. VOL
1 is minimum and VOL 4 is maximum.
Do Not Disturb (DND)
DND allows you to mute the ringer on all handsets.
In the standby mode, press the DO NOT DISTURB button on the base. The DND indicator
will light and DO NOT DISTURB shows in handset display. To cancel, press the DO NOT
DISTURB button again.
Intercom Operation (applicable only with additional handsets)
The intercom feature allows you to have a conversation with another registered
handset without tying up the telephone line, allowing you to still receive incoming calls.
Making an Intercom Call
1. Make sure the handset is OFF (not in talk mode).
2. Press the INT button on the handset.
3. Use the touch-tone pad to select the handset you want to page.
NOTE: To cancel page, press the INT button again or the *EXIT button on the
sending handset.
4. Wait for the person at the receiving handset to press the INT button.
NOTE: If the receiving handset does not answer within two minutes, the
intercom call is automatically canceled. The originating handset displays
NO ANSWER.
5. When finished, press the *EXIT button or INT button on either handset to deactivate
the intercom.
NOTE: The system is expandable up to 4 handsets (by purchase of optional
Model 28110 handset with recharge cradle). When 4 handsets are
registered, the system can handle 2 separate intercom operations at once,
for example, 1st handset intercoms with 2nd handset while 3rd handset
intercoms with 4th handset.
Two-Way Calling
1. During an external call, press the INT button, and use the touch-tone pad to enter
the handset number you want to call.
NOTE: The receiving handset presses the INT button to answer the intercom
call. Both intercom users may speak privately. The external caller will not
hear the intercom conversation.
2. When finished, press the *EXIT button or INT button to end the intercom call, return
to the talk mode, and resume your original telephone conversation.
Three-Way Calling
1. During an external call, press the INT button. LINE ON HOLD EXTENSION? shows in
the display.
2. Use the touch-tone pad to select Handset #. You will hear a paging tone and
PAGING shows in the originating handset’s display.
NOTE: PAGING FROM... shows in the display on the receiving handset, and
the receiving handset presses the INT or TALK/CALL BACK button to answer
the intercom.
3. When the receiving handset connects, press the FORMAT/CONF button on the
originating handset to conference with the receiving handset and the external
caller. CONFERENCE shows in the display on the originating and receiving handsets.
NOTE: A handset can enter conference mode directly by pressing TALK/
CALL BACK on the second handset during a call.
Transferring External Calls to Other Handsets
During an external call, you may transfer the external call to another handset.
1. Press the INT button on the originating handset to put an external call on hold, and
then page the receiving handset.
2. Use the touch-tone pad on the handset to select Handset #. You will hear a paging
tone. PAGING shows on the originating handset’s display, and PAGING FROM...
shows on the receiving handset’s display.
3. When the receiving handset connects, press the TALK/CALL BACK button on the
originating handset to transfer the call.
-OR4. Press the TALK/CALL BACK button on the originating handset to transfer the call. If
the receiving handset does not answer within 30 seconds, the originating handset
rings back and displays CALLBACK. If the originating handset does not answer
within 20 seconds, the call is automatically dropped.
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features, you must
subscribe to either the standard Name/Number Caller ID Service or Call
Waiting Caller ID Service. To know who is calling while you are on the
phone, you must subscribe to Call Waiting Caller ID Service.
This unit receives and displays information transmitted by your local phone company.
This information can include the phone number, date, and time; or the name, phone
number, date, and time.
Time call received
Date call received
Number of new calls received
Receiving an Intercom Call
When you receive an intercom call, your handset beeps. To answer the call press the
INT button or TALK/CALL BACK button.
Advanced Intercom Features
Receiving an Incoming Call During an Intercom Call
If you receive a telephone call during an intercom call, the intercom call is immediately
terminated and both handsets ring. Either handset user may press the TALK/CALL BACK
button to answer the call.
Using Intercom with External Telephone Calls
During a telephone call, you may use the intercom/paging function to page another
handset and have an off line, private (two-way) intercom conversation. You may also
have a three-way conversation between the external caller and the handsets, or you
may transfer the external telephone call to another handset.
NOTE: Before you intercom/page another handset, you must decide
whether you want to create a two-way or a three-way conversation.
Caller’s phone number
Caller’s name
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone company;
if you receive an incoming call and you are using the GE multi handset system, a beep
indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID
information will be displayed and stored in the history of all handsets in the system.
• When you hear the call waiting beep in the handset receiver, press the FLASH/
answerer button to put the current call on hold and answer the incoming call.
Press FLASH/ answerer again to return to the original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the first and
second ring. The Caller ID information appears on the display while the phone rings,
giving you a chance to monitor the information and decide whether or not to answer
the call.
Storing CID Records (In CID Memory)
NOTE: Press the *EXIT button to return to the standby mode.
If you are not at home or cannot answer, your telephone’s Caller ID memory stores the
data for the 40 most recent calls you received so you can see who called while you
were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is
automatically deleted.
You may review the stored information at any time. Calls received since your last
review show as NEW in the display. Calls that have not been previously reviewed but
were received from the same number more than once show as REPT in the display.
Reviewing CID Records
1. Make sure the phone is OFF (not in talk mode).
2. Press the CALLER ID-VOLUME ( 6 ) button to review the newest CID record.
3. Press the CALLER ID-VOLUME ( 5 ) button to review the oldest CID record first.
Dialing a CID Number
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CALLER ID-VOLUME ( 6 or 5) button to display the desired record.
3. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
NOTE: Depending on (a) how the incoming caller’s phone number is
formatted when it is received, and (b) whether or not you previously preprogrammed your local area code into the set up menu, you may need to
adjust the format of the incoming caller’s stored phone number before
making the call, press the FORMAT/CONF button to adjust the number, and
try again.
Available formats include:
Eleven digits
Ten digits
Seven digits
1.
2.
3.
4.
Make sure the phone is OFF (not in TALK mode).
Use the CALLER ID-VOLUME ( 6 or 5) button to display any Caller ID record.
Press and hold the DELETE button until DELETE ALL? shows in the display.
Press DELETE button to erase all of the current CID records. The display shows
DELETED followed by NO CALLS.
NOTE: Press the *EXIT button to return to the standby mode.
As calls are received and stored, the display is updated to let you know how many calls
have been received. To scroll CID records:
Number of digits
Deleting All CID Records
Explanation
Example
long distance code “1 ”
+3-digit area code
+7-digit telephone number.
1-317-888-8888
3-digit area code +
7-digit telephone number.
317-888-8888
7-digit telephone number.
888-8888
Storing CID Records in Internal Memory
You may also store CID information in the phone’s internal memory.
NOTE: It is important that you format CID records correctly BEFORE
storing in internal memory as you cannot reformat CID records
stored in memory.
1. Make sure the phone is OFF (not in talk mode).
2. Use the CALLER ID-VOLUME ( 6 or 5) button to scroll to the desired CID record.
3. Press the Memory button to display SELECT MEMORY 01-50.
4. Use the touch-tone pad to enter a memory location to store the number in that
memory location. You will hear a confirmation tone.
NOTE: If the memory location is occupied, REPLACE MEMO? is displayed, and
you must confirm replacement by pressing the MEMORY button.
NOTE: Press the *EXIT button once to keep the previous setting (making no
changes) and return to the menu.
NOTE: If the selected CID record contains any information that is nonnumeric, the unit will not allow this record to transfer to the internal user
memory. The handset will display UNABLE TO STORE.
To Replace a Stored CID Record
1. Repeat steps 1 through 3 in Storing CID Records in Internal Memory. After you enter
the memory location, REPLACE MEMO? shows in the display.
2. Press the Memory button again, and the new CID record replaces the old memory in
that location. You will hear a confirmation tone.
Deleting a CID Record
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CALLER ID-VOLUME ( 6 or 5) button to display the CID record you want to
delete.
3. Press the DELETE button. The display shows DELETE CALL ID?
4. Press the DELETE button to erase the record showing in the display. The display
shows DELETED.
Memory
Each handset can store up to fifty 20-digit numbers with up to 15-character names in
memory for quick dialing. This memory feature is in addition to the CID memory log,
which stores up to 40 CID records in each handset.
Storing a Name and Number in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the MEMORY button to display SELECT MEMORY 01-50.
3. Press the desired memory location button (01 through 50) or use the CALLER IDVOLUME ( 6 or 5) button to scroll to desired the memory location.
NOTE: If the memory location is occupied, the memory location number and
stored name and telephone number shows in the display. If the memory
location is empty, EMPTY shows in the display.
4. Press the MEMORY button. The display shows ENTER NAME.
5. Use the touch-tone pad to enter a name (up to 15 characters). More than one letter
is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key
twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times
for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to
insert a space between the first and last name. Press the 7 key 4 times for the letter
S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press
the 8 key for the letter T; press the 4 key twice for the letter H.
NOTE: If you make a mistake press the DELETE button to backspace and
erase the wrong character(s) or number(s).
6. Press the MEMORY button to confirm and save the record. The display shows ENTER
TEL NUMBR.
7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including
pauses (press #PAUSE button), and press the MEMORY button again to save the
record. The unit beeps to confirm.
NOTE: The system treats PAUSES as delays or spaces in the dialing sequence.
8. To enter another name and number in a different memory location, return to step 2
and repeat the process.
Storing the Last Number Dialed
You may transfer all three redial numbers into internal user memory.
1. Make sure the phone in OFF (not in TALK mode).
2. Press REDIAL button to display the most recent redial number.
3. Use the CALLER ID-VOLUME ( 6 or 5) button to scroll to desired redial number.
4. Press MEMORY button to display SELECT MEMORY 01 - 50.
5. Use touch-tone pad to enter two digit desired memory location (01 through 50).
Display will show ENTER NAME.
6. Follow step 5 in the “Storing a Name and Number in Memory” section to
enter name.
NOTE: If the memory location is occupied, REPLACE MEMO? is displayed,
and you must confirm replacement by pressing the MEMORY button.
7. Press MEMORY button to save.
8. To enter another name and number in a different memory location, return to step 2
and repeat the process.
NOTE: If the redial number has more than 20 digits, it cannot be stored
in memory.
Inserting a Pause in the Dialing Sequence (of a Stored
Number)
Press the #PAUSE/RINGER button on the handset’s touch-tone pad to insert a delay in
dialing sequence when a pause is needed to wait for a dial tone (for example, after you
dial 9 for an outside line, or to wait for a computer access tone.) Each pause counts as
one digit in the dialing sequence.
Reviewing Records Stored in Memory
recording an incoming call.
1. Make sure the phone is OFF (not in talk mode).
2. Press the MEMORY button to display SELECT MEMORY 01-50.
3. Press the CALLER ID-VOLUME ( 6 or 5) buttons to scroll the records, or use the
handset’s touch-tone pad to enter the memory location number.
Changing Records Stored in Memory
Follow the procedure for Storing Names and Numbers in Memory, except replace a
stored telephone number with a new one.
Deleting Records Stored in Memory
1. Make sure the phone is OFF (not in talk mode).
2. Press the MEMORY button to display SELECT MEMORY 01-50.
3. Press the CALLER ID-VOLUME ( 6 or 5) button to scroll to the record you want to
delete or use the touch-tone pad to enter the desired memory location.
4. Press the DELETE button to mark the record for deletion. The display shows DELETE?
5. Press the DELETE button to delete the record. DELETED shows in the display.
NOTE: If you don’t want to change or delete a record, simply press the *EXIT
button, or wait for one minute to exit the review mode automatically.
Dialing a Number from Memory
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALL BACK or
SPEAKER button.
2. Press the MEMORY button to display MEMO # - -.
3. Use the touch tone pad to enter the memory location number. The number dials
automatically.
-OR1. Make sure the phone is OFF (not in talk mode).
2. Press the MEMORY button to display SELECT MEMORY 01-50.
3. Press the memory location for the phone number you want to dial, or use the
CALLER ID-VOLUME ( 6 or 5) button to scroll to the number you want to dial.
4. Press the TALK/CALL BACK or SPEAKER button. The number dials automatically.
h) Message counter has “LA” - The answering system is being accessed remotely.
i) Message counter has “En“ on the display - English is selected as the current voice
prompt during language selection.
j) Message counter has “Fr“ on the display - French is selected as the current voice
prompt during language selection.
k) Message counter has “SP“ on the display - Spanish is selected as the current voice
prompt during language selection.
NOTE: While the messages are playing, the message counter will display
the messages in the order they were received.
NOTE: The maximum recording time for each message is 3 minutes and the
total recording time of this unit is 20 minutes.
Leaving a Message/Memo
Use the memo feature to leave a message.
1. Press and hold the MEMO button.
2. Begin speaking after you hear “RECORD MESSAGE”.
3. Release the memo button when you are finished recording the memo.
Screening Calls from the Base
1. When the answering system answers the call, listen while the caller leaves a
message (to determine who is calling).
2. To speak to the caller, pick up the handset, and press the TALK/CALL BACK or
SPEAKER button.
The answering system automatically stops recording when you activate the handset or
pick up an extension phone.
TIP: Make sure the volume on the base is set loud enough to hear your
incoming calls.
Messages Indicator
The base display shows you how many messages you have. The new message
indicator flashes to indicate you have new messages.
Chain Dialing from Memory
Messages Playback
Use this feature to make calls from records stored in memory which require a sequence
of numbers, such as a calling card number used for a frequently called long distance
number. The following example shows how you can store each part of the dialing
sequence and use chain dialing to make a call through a long distance service:
The message counter let you know when you have message(s) or new message(s). To
play the messages, press the PLAY/STOP button.
The Number For
Memory Location
Long Distance Access Number
Authorization Code
Frequently called long distance number
1. Make sure the phone is ON (in talk mode) by pressing the TALK/CALL BACK or
SPEAKER button.
2. Press the MEMORY button, and then press 07.
3. When you hear the access tone, press the MEMORY button, and then press 08.
4. At the next access tone, press the MEMORY button and then 09.
While a message is playing, you may do the following:
•
•
•
•
Press the corresponding PLAY/STOP button to stop the message playback.
Press and release the REVIEW button to restart the current message.
Press and release the REVIEW button twice to go to the previous message.
Press and release the SKIP button to go to the next message.
• Press the DELETE button to erase the current message.
Memory Full
When the answering system memory is full, the system answers after 10 rings. You
should erase some messages so the answering system may record new messages.
Erasing Messages
Answering System Operation
You may erase messages in the following three ways:
Message Counter
1. Press and release PLAY/STOP button.
This section discusses the buttons and features on the answering system.
The message counter gives you a numeric display of how many messages you have.
See below for the details.
a) Message counter has a number displayed without flashing - No new messages.
Shows total number of old messages.
b) Message counter has a flashing number displayed - There are new messages.
Shows total number of old and new messages.
To erase a message while it is playing
2. Press the REV and SKIP buttons to select and play the message you want to erase.
3. Press the DELETE button, the current message is erased, and the next message
plays.
To erase all previously played Messages in a mailbox
1. Make sure the phone is OFF (not in talk mode)
Remote Access
Changing the Battery
NO DATA
Indicates no CID information was received , you are not
subscribed to CID service, or CID service is not working.
NO USER MEMORY
Indicates the memory location contains no user memories and
the user is trying to mark a specific user record for VIP MELODY.
1. Make sure the telephone is OFF (not in TALK mode) before you replace the battery.
2. Remove the battery compartment door.
3. Disconnect the cord attached to the battery pack and remove the battery pack from
the handset.
4. Insert the new battery pack and connect the cord to the jack inside the battery
compartment.
5. Put the battery compartment door back on.
6. Place handset in the base or handset charge cradle to charge. Allow the handset
battery to properly charge (for 16 hours) prior to first use or when you install a
new battery pack. If you do not properly charge the phone, battery performance
will be compromised.
OUT OF RANGE
May indicate handset is too far away from the base or that
the power has been interrupted. Move closer and
check connections.
PAGING or
PAGING FROM
Someone pressed the PAGE button on the base or INTERCOM
button on the handset
REPT
Indicates a repeat call message. Indicates a new call from the
same number was received more than once.
SEARCHING
Indicates handset is searching for the base.
SPKR
Indicates the handset is in speakerphone mode.
Battery Safety Precautions
Answering System Display Messages
CAUTION: To reduce the risk of fire or personal injury, use only the
Thomson Inc. approved model 5-XXXX Nickel-metal Hydride battery
(Ni-MH), which is compatible with this unit.
You may access the answering system with the cordless handset or from any tone-dial
compatible telephone.
Cordless Handset
Use the corresponding handset keys just like you would use the base buttons (see
“Answering System Setup”). The button functions are located on the handset above
each number key. For example, to play messages:
• Press the FLASH/answerer button. The display shows ANSWERER REMOTE ACCESS.
• Press 2 (PLAY/STOP) to play the message.
• When you are finished listening to your messages, press the FLASH/answerer button
again.
Screening Calls from the Handset
Use the handset to screen calls even when you can’t hear the answering system.
When the answering system picks up:
1. Press the FLASH/answerer button to access the answering system.
2. Listen as the caller leaves a message.
3. Press the TALK/CALL BACK or SPEAKER buttons to speak to the person or press the
FLASH/answerer button to stop screening the call.
NOTE: Programming for Remote Access feature, can ONLY be done with the
28112 handset, this function cannot be programmed using the optional
28110 handset.
Accessing the Answering System from Another Location
You can access your answering system from any touch-tone phone by entering your
3-digit security code during the playing of outgoing announcement or after you hear
the outgoing announcement.
1. Dial the telephone number to which the answering system is connected.
2. Enter the security code during the outgoing announcement or after you hear the tone.
3. Follow the voice menu to use the answering system’s remote functions.
The remote feature lets you perform the following functions:
To
Press this button
Review message
Play back messages
Select mailbox
Stop message playback
Erase message
Skip message
Turn off/on answerer
Review voice menu options
1 or 2 or 3
0 (during message playback)
• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,
toxic materials could be released which can cause injury.
• To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride
battery listed in the User’s Guide.
• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.
Display Messages
The following messages shows the status of the phone, provides Caller ID information,
or helps you set up and use your phone.
--
Answering system is turned off.		
An (blinking)
The system is answering a call.
F (blinking)
Answering system memory is full.
Six bars (blinking)
The system is recording a memo or an announcement.
LA (Line Access)
External line remote answering system.
Prompt asking if you want to erase all CID records.
A long warbling tone (with ringer on)
Signals an incoming call
DELETE CALL ID?
Prompt asking if you want to erase the CID record showing on
the display.
Three short beeps (several times)
Page signal
One beep every 7 seconds
Low battery warning
Prompt asking if you want to erase one of the 50 records
stored in the phone’s memory.
Troubleshooting Guide
DELETE?
DUPLICATE NUMBER Under VIP melody feature, if the desired number/record was
selected in any one of TEN VIP melody records before,
DUPLICATE NUMBER shows in the display.
Prompt telling you to enter a telephone number in one of the
50 memory locations.
NEW
Indicates call or calls which have not been reviewed.
HANDSET NAME
Prompt telling you to enter the user name for the registered
handset.
HANDSET NEEDS
REGISTRATION
Indicates you must register a non-registered handset prior to
use.
1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of
the handset.
2. Snap the ends of the belt clip into place.
INCOMPLETE DATA
Caller information is interrupted during transmission or the
phone line is excessively noisy.
LINE IN USE
Displays on handset while the line is in use.
Indicates CID record is from a long distance call.
Indicates the battery needs to be charged.
Connecting an Optional Headset to the Handset
c) Message counter has bars ( - - ) - Answerer is off.
2. Press and hold the DELETE button until “ALL OLD MESSAGES ERASED” announce.
To erase a message from the handset :
LONG DISTANCE
Each handset can be used with an optional headset hands free operation.
LOW BATTERY
d) Message counter has an “F“ flashing on the display - Memory is full.
1. Press the FLASH/answerer button on the handset
XX represents the number of new CID records not reviewed.
2. Press the PLAY/STOP (key 2) followed by the mailbox number on the handset (eg. Press key
2 and then key 3 to play messages in mailbox in mailbox 3)
NO BATTERY
f) Message counter has six horizontal bars flashing on the display - MEMO recording.
3. Press the erase (key 0) on the handset to erase a message during playback.
NOTE: Erased messages cannot be restored.
1. Connect the headset to the headset jack on the side of the handset. The handset
receiver and microphone are disabled when the headset is connected.
2. Adjust the headset to rest comfortably on top of your head and over your ear. Move
the microphone to approximately two to three inches from your mouth.
3. Press the TALK/CALL BACK button to answer a call or make calls using the headset.
4. To return to normal operation, unplug the headset from the jack.
NEW CALL XX
e) Message counter has a “CL” flashing on the display - Clock is not set since power up
or after power failure.
Indicates the battery is not properly installed in the handset,
or the battery pack is not properly connected to the jack inside
the battery compartment.
NO CALLS
Indicates there are no CID records in memory.
g) Message counter has a “AN“ flashing on the display - Answering incoming calls and
The voice time/day stamp needs to be set.
DELETE ALL?
ENTER TEL NUMBR
Connecting the Belt Clip
CL (blinking)
Indicates the handset needs to charge for a period of time
before it can resume normal function.
Prompt telling you to enter a name in one of the 50 memory
locations.
Belt clip and Optional Headset
Indicates the total number of messages.
CHARGING...
ENTER NAME
NOTE: The unit also answers after the 10th ring if it is turned off. To access
the answering system, enter your 3-digit security code.
0-59
Indicates the person is calling from a number which is blocked
from transmission.
Indicates that there is no additional information in CID
memory.
When answering system memory is full, the system answers after 10 rings, beeps and
waits for you to enter the 3-digit security code. If you don’t enter the security code
within 8 seconds, the phone hangs up.
You should erase some messages so the answering system can record new messages.
The following messages show the status of the answering system or help you set up
and use the system.
BLOCKED NUMBER
END OF LIST
Memory Full
UNKNOWN CALLER/ Indicates incoming call is from an area not serviced by CID or
NAME/NUMBER
the CID information was not sent.
Handset Sound Signals
Signal
Meaning
Telephone Solutions
No dial tone
• Check or repeat installation steps:
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base and the wall jack.
• Connect another phone to the same jack. If it doesn’t work, the problem might be
your wiring or local service.
• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Make sure the battery pack (in the handset) is properly installed.
• The handset should beep when you press the TALK/CALL BACK button, and the
charge indicator on the base should be lit when the handset rests in the cradle. If
not, the battery may need to be charged.
• Place handset in charge cradle for at least 20 seconds to reset the unit.
Handset does not ring
• Make sure the handset ringer software switch is set to on.
• The handset may be out of range of the base. Move closer to the base.
• You may have too many extension phones on your line. Try unplugging some
extensions.
• Check for a dial tone.
You experience static, noise, or fading in and out
• The handset may be out of range of the base. Move closer to base.
• Make sure base is not plugged into an electrical outlet with another household
appliance. If necessary, relocate the base.
• Charge the battery (for 16 hours).
Causes of Poor Reception
Limited Warranty
• Unplug the power adaptor from the electrical outlet and the back of the base.
Remove the handset battery. Wait for 30 seconds and plug the power adaptor back
into the base and electrical outlet. Reconnect the battery and charge for 16 hours.
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Caller ID Solutions
Service
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date of
shipment to the rental firm, whichever comes first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit is under
warranty for the remainder of the original product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were originally provided with the
product. We recommend using the original carton and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence
that the product is within the warranty period, must be presented to obtain warranty
service.” For rental firms, proof of first rental is also required. Also print your name and
address and a description of the defect. Send via standard UPS or its equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not covered by the
warranty.
• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of
damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding operating
instructions and user controls. Any additional information, should be obtained from your
dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit. It will
make it easier to contact you should it ever be necessary. The return of the card is not
required for warranty coverage.
Limitation of Warranty:
• The warranty stated above is the only warranty applicable to this product. All other
warranties, express or implied (including all implied warranties of merchantability or
fitness for a particular purpose) are hereby disclaimed. No verbal or written information
given by Thomson Inc., its agents, or employees shall create a guaranty or in any way
increase the scope of this warranty.
• Repair or replacement as provided under this warranty is the exclusive remedy of the
consumer. Thomson Inc. shall not be liable for incidental or consequential damages
resulting from the use of this product or arising out of any breach of any express or
implied warranty on this product. This disclaimer of warranties and limited warranty
are governed by the laws of the state of Indiana. Except to the extent prohibited by
applicable law, any implied warranty of merchantability or fitness for a particular
purpose on this product is limited to the applicable warranty period set forth above.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts so the above limitations
or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights that
vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty information.
Unit beeps
• Clean the charging contacts on the cordless handset and base charge cradle with a
soft cloth or an eraser.
• See solutions for “No dial tone ” on previous page.
• Replace the battery.
Memory dialing doesn’t work
• Did you program the memory location keys correctly?
• Did you follow proper dialing sequence?
Unit locks up and no communication between the base and cordless handset
No Display
• Charge the battery (for 16 hours). Or replace the battery.
• Make sure the unit is connected to a non-switched electrical outlet. Disconnect the
power adaptor from the base and reconnect it.
Caller ID Error Message
• The unit displays this message if it detects anything other than valid Caller ID
information during the silent period after the first ring. This message indicates the
presence of noise on the line.
No Caller ID
• You must be subscribed to the standard Name/Number Caller ID service from your
local telephone company to receive CID information.
Battery
If you experience any of the following problems, even after recharging the battery, you
may need to replace the battery pack:
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•
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Aluminum siding.
Foil backing on insulation.
Heating ducts and other metal construction that can shield radio signals.
You ’re too close to appliances such as microwaves, stoves, computers, etc.
Atmospheric conditions, such as strong storms.
Base is installed in the basement or lower floor of the house.
Base is plugged into AC outlet with other electronic devices.
Baby monitor is using the same frequency.
Handset battery is low.
You’re out of range of the base.
If trouble is experienced with this equipment, for repair or warranty information, please
contact customer service at 1-800-448-0329. If the equipment is causing harm to the
telephone network, the telephone company may request that you disconnect the equipment
until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service agents.
Changes or modifications not expressly approved by Thomson Inc. could void the user’s
authority to operate this product. For instructions on how to obtain service, refer to the
warranty included in this guide or call customer service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this product
was purchased or received as a gift. This information will be valuable if service should be
required during the warranty period.
Short talk time
Poor sound quality
Limited range
Charge indicator fails to turn on
General Product Care
To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or other
chemical products to clean the unit. Doing so will damage the finish.
• Retain the original packaging in case you need to ship the phone at a later date.
• Periodically clean the charge contacts on the handset and base with a clean pencil
eraser.
Answering System Solutions
Can’t hear messages, beep, etc.
• Adjust speaker volume.
Time/Day setting stuck at 12 a.m Mon.
• Set the time clock.
Answers on 10th ring
• Make sure answering system is turned on.
• Answering system memory may be full. Erase some messages.
Incoming messages are incomplete
• An extension phone may have been lifted as a message is received.
• Answering system memory is full. Erase some messages.
• You may have accidently pressed the PLAY/STOP button during playback and
stopped the message.
Won’t respond to remote commands
• You must use a tone-dial phone. This phone does not support pulse (rotary) dialing.
• Make sure to enter the correct security code.
• Did unit hang up? If you take no action for a period of time,
it automatically hangs up.
Accessory Information
DESCRIPTION
MODEL NO.
Handset Replacement Battery
5-XXXX
AC Power converter
5-XXXX
Belt Clip
5-XXXX
Headset
5-XXXX
Handset charge cradle
5-XXXX
To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free
1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are
required by law to collect appropriate sales tax for each individual state, country, and
locality to which the merchandise is being sent. Items are subject to availability. Prices
are subject to change without notice.

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