Thomson 2-8223A DECT 6.0 CORDLESS HANDSET SPEAKERPHONE/ANSWERING User Manual USERES MANUAL

Thomson Inc. DECT 6.0 CORDLESS HANDSET SPEAKERPHONE/ANSWERING USERES MANUAL

USERES MANUAL


Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.• This equipment may not be used on coin service provided by the telephone company.• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.
 Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; () afford you the opportunity to correct the situation; and () inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and () This device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.Privacy of Communications may not be ensured when using this product.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Ofce, Washington, D.C. 00. Please specify stock number 00-000-005- when ordering copies.Notice: The changes or modications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.This telephone system meets FCC standards for Hearing Aid Compatibility.Licensed under US Patent 6,7,009.This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 0 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.This telephone is compliant with the DECT 6.0 standard which operates in the 1.9GHz to 1.9GHz frequency range. Installation of this equipment is subject to notication and coordination with UTAM. Any relocation of this equipment must be coordinated through and approved by UTAM. UTAM may be contacted at 1-800-9-886.
5EquipmEnt ApprovAl informAtion .................2intErfErEncE informAtion ............................3HEAring Aid compAtibility (HAc) .................4licEnsing .....................................................4fcc rf rAdiAtion ExposurE stAtEmEnt........4informAtion for dEct product ..................4introduction ............................................... 7bEforE you bEgin .......................................7Parts CheCklist ..............................................7telePhone JaCk requirements ......................8instAllAtion ................................................8Digital seCurity system.................................8imPortant installation guiDelines...............9bAsE lAyout .............................................10Front View ...................................................10toP View .......................................................10HAndsEt lAyout ........................................11DisPlay iCons ................................................11instAlling tHE pHonE .................................12installing the hanDset Battery ................ 12Base station .................................................13AnswEring systEm sEtup ...........................14answerer ...................................................... 14message alert ............................................. 15seCurity CoDe ............................................. 16sPeaker Volume ...........................................16VoiCe instruCtion ........................................16reCorDing the outgoing announCement 16reViewing anD Choosing the announCement ................................ 17progrAmming tHE tElEpHonE ......................18stanDBy sCreen............................................18Programming FunCtions ............................18room monitor .............................................18initial setuP .................................................. 19Date anD time ............................................ 19area CoDe ..................................................20tone/Pulse ................................................. 20language ....................................................20auto talk ...................................................21registration ...............................................21De-registration ........................................ 22gloBal De-registration ........................... 23alarm CloCk ................................................23sounD setuP ................................................ 24ringer tone ...............................................24ringer Volume ........................................... 24key tone .....................................................25reset setting ...............................................25VoiCemail ....................................................25all settings ...............................................26tElEpHonE opErAtion .................................26Visual inDiCators ......................................... 26Vmwi / Visual ringer inDiCator on hanDset .............................................26sPeakerPhone oPeration ............................27making a Call .............................................. 27answering Calls ......................................... 27Call timer.....................................................27auto stanDBy ...............................................28ringer Volume (shortCut) .........................28Flash/Call waiting .................................... 28last numBer reDial .................................... 28exit ................................................................. 29Page ...............................................................29Paging From the Base/grouP Page ......... 29mute ..............................................................29reCeiVer Volume Control ......................... 30Do not DisturB (D-n-D) ..........................30intErcom opErAtion .............................. 30making an auto interCom Call ................ 30aDVanCeD interCom Features ....................31trAnsfErring ExtErnAl cAlls to otHEr HAndsEts ...............................32cAllEr id (cid) ........................................33Call waiting Caller iD .............................33reCeiVing CiD reCorDs ..............................33storing CiD reCorDs (in CiD memory) ..34reViewing CiD reCorDs .............................34Dialing a CiD numBer ...............................34storing CiD reCorDs in internal memory ...............................35Deleting all CiD reCorDs ........................ 35pHonEbook ................................................36reView reCorDs ...........................................36aDD reCorDs ................................................36inserting a Pause in the Dialing sequenCe 37eDit reCorDs ................................................37
6Delete reCorDs............................................37Dialing a numBer From internal memory 38AnswEring systEm opErAtion.....................38message Counter inDiCator ......................38leaVing a message/memo ..........................39sCreening Calls From the Base ................39messages PlayBaCk .....................................39memory Full ................................................ 39erasing messages........................................40rEmotE AccEss ..........................................40CorDless hanDset ....................................... 40sCreening Calls From the hanDset .........41aCCessing the answering system From another loCation ..................................41memory Full ................................................ 42cHAnging tHE bAttEry ...............................42Battery saFety PreCautions ......................42displAy mEssAgEs ......................................43AnswEring systEm displAy mEssAgEs ..........45troublEsHooting guidE .............................45AnswEring systEm solutions .....................47cAusEs of poor rEcEption .........................48gEnErAl product cArE ..............................48wArrAnty AssistAncE ................................49AccEssory informAtion ..............................49limitEd wArrAnty .....................................50indEx .........................................................52SEE MARKING ON BOTTOM / BACK OF PRODUCTRISK OF ELECTRIC SHOCK DO NOT OPENWARNING: TOPREVENT FIRE ORELECTRICAL SHOCKHAZARD, DO NOTEXPOSE THISPRODUCT TO RAINOR MOISTURE.THE LIGHTNINGFLASH AND ARROWHEAD WITHIN THETRIANGLE IS AWARNING SIGNALERTING YOU OF“DANGEROUSVOLTAGE” INSIDETHE PRODUCT.CAUTION: TO REDUCE THERISK OF ELECTRIC SHOCK, DONOT REMOVE COVER (ORBACK). NO USERSERVICEABLE PARTS INSIDE.REFER SERVICING TOQUALIFIED SERVICEPERSONNEL.THE EXCLAMATIONPOINT WITHIN THETRIANGLE IS AWARNING SIGNALERTING YOU OFIMPORTANTINSTRUCTIONSACCOMPANYINGTHE PRODUCT.CAUTION:
7Make sure your package includes the items shown here.For  there will be  additional handset, charge cradle, belt clip, battery pack and cover than shown above.For  there will be  additional handsets, charge cradles, belt clips, battery packs and covers than shown above.For  there will be  additional handsets, charge cradles, belt clips, battery packs and covers than shown above.For  there will be  additional handsets, charge cradles, belt clips, battery packs and covers than shown above.For  there will be  additional handsets, charge cradles, belt clips, battery packs and covers than shown above.
8To use this phone, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular jack, call your local phone company to nd out how to get one installed.Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.
9• Avoid sources of noise and heat, such as motors, uorescent lighting, microwave ovens, heating appliances and direct sunlight.• Avoid areas of excessive dust, moisture and low temperature.• Avoid other cordless telephones or personal computers.• Never install telephone wiring during a lightning storm.• Never install telephone jacks in wet locations unless the jack is specically designed for wet locations.• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.• Use caution when installing or modifying telephone lines.
10 56
1156
11. Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset.. Locate the battery compartment on the back of the handset.. Plug the battery pack cord into the jack inside the compartment. . Insert the battery pack.5. Close the battery compartment by pushing the door up until it snaps into place.
11. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall.. Plug one end of the telephone line cord into the TEL LINE jack on the back of the base and the other end into a modular jack.. Plug the AC power converter into the electrical outlet and the DC connector into the jack on the back of the base.. Place the handset in the base cradle. The charge/in use indicator turns on, verifying the battery is charging.5. Allow the phone to charge for 16 hours prior to rst use. If you don’t properly charge the phone, battery performance is compromised.
1This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system.1. Answering system has  modes RECORDS MSGS MODE, ANNOUNCE ONLY MODE and OFF.. Press the answer mode button to switch to RECORDS MSGS MODE, ANNOUNCE MODE and OFF.In the Answerer Menu, there are four programmable submenus: Answerer mode, Rings to Answer, Message Alert and Security Code.1. Make sure your phone is  (not in  mode).. Press the  button to go to the main menu.. Press  (5 or 6) button to scroll to .. Press  button to enter the submenu.1. Press the  (5 or 6) button to scroll to the answerer mode sub-menu.. Press  button to enter the menu. RECORD MSGS shows in the display.. Use the  (5 or 6) button to scroll to your selection. The default setting is RECORD MSGS.. Press the  button to conrm. You will hear a conrmation tone and the new setting shows in the display.
15This feature lets you select the number of times you want the phone to ring before the answering system answers a call.1. Press the (5 or 6) button to scroll to the  sub-menu.. Press  button to enter the menu. RING TO ANSWER 3 4 5 6 TS shows in the display.. Use the (5 or 6) button to scroll to your selection. The default setting is 5.. Press the button to conrm. You will hear a conrmation tone and the new setting shows in the display.This feature sets your answering system to give an alert tone every 10 seconds when there are new messages.1. Press the (5 or 6) button to scroll to the  sub-menu.. Press  button to enter the menu. ON OFF shows in the display.. Use the (5 or 6) button to scroll to  or . The default setting is OFF.. Press the  button to conrm. You will hear a conrmation tone and the new setting shows in the display.
16You can access the answering system from a tone dialing telephone in another (remote) location. The security code is required for remote access, and it prevents unauthorized access to your answering system.1. Press the  (5 or 6) button to scroll to the  sub-menu.. Press  button to enter the menu. SECURITY CODE 1 2 3 shows in the display.. Use the touch-tone pad to enter your new -digit security code. The default setting is 123.. Press the  button to conrm. You will hear a conrmation tone and the new security code shows in the display.Use the  (5 or 6) buttons to adjust speaker volume on the base to a comfortable level. L1 is the minimum speaker volume and L8 is the maximum.If you need additional assistance, press the  button in standby mode and follow the voice instructions.For best results when recording, you should be about nine inches from the microphone, and eliminate as much background noise as possible.You may record an outgoing announcement for the current answerer mode or choose the default for your current outgoing announcement.1. Make sure the answering system is .. Press and hold the  button until the speaker announces “RECORD ANNOUNCEMENT FOR RECORD MESSAGES MODE AFTER THE TONE “.. Begin speaking after you hear the beep.
17. Release the button when you nish your announcement.Hi, this is (use your name here), I can’t answer the phone right now, so please leave your name, number and a brief message after the tone, and I’ll get back to you. Thanks.Press and release the  button to review and select this one as your outgoing announcement.
18The handset displays the handset number and user name.The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Phone book, Room monitor, Alarm clock, Answerer, Initial Setup, Sound Setup, Reset Settings.1. Make sure your phone is  (not in TALK mode).. Press the button to go to the main menu.. Press  (6 5) button to scroll to .. Press the button to enter  menu, ROOM MONITOR EXTENSION? shows in the display.5. Use the touch tone pad to enter the handset name/number to be monitored.
196. The receiving handset will turn on the microphone and the originating handset will turn on the speakerphone to monitor sound from the receiving handset.1. Make sure your phone is  (not in TALK mode).. Press the  button to go to the main menu.. Press 6 5 button to scroll to INITIAL SETUP.. Press the  button to enter  menu.1. Press the  (5 or 6) button to scroll to the  sub-menu.. Press  button to enter the menu. Use the number keys to enter the current date, (for example, 1 December, 007) key in 0711.. Press  button to conrm your selection and advance  sub-menu.
0. Use the number keys to enter the current hour and minute, then use the  (5 or 6) to select  or .5. Press the  button to save your selection. You will hear a conrmation tone and the current time shows in the display.1. Press the  (5 or 6) button to scroll to the  sub-menu.. Press  button to enter the menu. SET AREA CODE - - - shows in the display.. Use the touch-tone pad to enter your -digit area code.. Press the  button to conrm. You will hear a conrmation tone and the new area code shows in the display.SET AREA CODE1. Press the  (5 or 6) button to scroll to the  sub-menu.. Press  button to enter the menu. 4TONE PULSE shows in the display. The default setting is TONE.. Use the (5 or 6) to select  or .. Press the  button to conrm. You will hear a conrmation tone and your selection shows in the display.1. Press the  (5 or 6) button to scroll to the  sub-menu.. Press  button to enter the menu. 4ENGLISH ESPANOL shows in the display.. Use the  (5 or 6) button to scroll to the desired language. ENGLISH is the default setting.
1. Press the  button to save your selection. You will hear a conrmation tone and the selected language shows in the display. When this function is , during an external call, you may lift the handset to answer a call immediately without pressing any buttons. To end a call, put the handset back on the base cradle directly.1. Press the  (5 or 6) button to scroll to the  sub-menu.. Press  button to enter the menu. > NO YES shows in the display.. Use the  (5 or 6) button to scroll to your selection. NO is the default setting.. Press the  button to conrm.Your packaged handset(s) are pre-registered and ready to use. It is not recommended that a handset be registered again unless absolutely necessary.1. Press the  (5 or 6) button to scroll to the  sub-menu.. Press the  button to enter the menu. YES4NO shows in the display The default setting is NO.. Use the (5 or 6) button to scroll to  or .. If you select , press the button. HOLD BASE FIND FOR 5 SECONDS, THEN PRESS MENU OK KEY shows in the display. (Your handset should be held near the base during registration process.)5. Press and hold the  button on the base unit, the charge/in use indicator ashes. Press the handset  button. REGISTERING shows in the display. REGISTERED shows in the handset’s display. You may now rename your handset. (Refer to Step & of Handset Name Section)
De-registration cancels registration. During the de-registration process, keep the handset near the base.1. Press the  (5 or 6) button to scroll to the  sub-menu.. Press the  button to enter the menu. YES4NO shows in the display, the default setting is NO.. Use the (5 or 6) button to scroll to  or .. Select , if you do not want to de-register.5. If you select , press the  button and MOVE NEAR BASE displays for seconds, then YES NO appears in the display.6. Use the  (5 or 6) button to scroll to  or .7. If you select YES, press the  button to conrm. DE-REGISTER... shows in the display. You will hear a conrmation tone. Then DEREGISTERED shows in the display to conrm the handset is deregistered.
If one or more handsets become lost, you should de-register all handsets to ensure proper system operation. 1. Disconnect power from the base by pulling the plug out of the back of the unit.. Press and hold the  button and while holding the  button reconnect the power.. Continue to hold the  button until the charge/in use light ashes rapidly.. Release the  button.5. Press and release the  button on the base once. All handsets are de-registered and HANDSET NEEDS REGISTRATION shows in the display. 1. Make sure your phone is  (not in talk mode). Press the  button to go to the main menu.. Use the  (5 or 6) button to scroll to .. Press  button to enter the menu, ON > OFF shows in the display.5. Use the  (5 or 6) button to select ON or OFF. Press  button to conrm.6. If ON is selected, then SET ALARM TIME shows in the display. Use the number keys to enter the alarm time (for example, 0:10PM) key in 010. Use the  (5 or 6) button to select AM or PM.7. Press  button to display >ONCE OR DAILY and select ONCE or DAILY.8. Press the  button to save selection. You will hear a conrmation tone and return to main menu.
1. Make sure your phone is  (not in TALK mode).. Press the  button to go to the main menu.. Press  (5 or 6) button to scroll to .. Press  button to conrm and you may program the following items: Ringer Tone, Ringer Volume, Key Tone.You may choose from ve different ringer tones and ve different melodies.1. Press the  (5 or 6) button to scroll to the  sub-menu.. Press  button to enter the menu. 4 1 OF 10 shows in the display. 01 is default setting.. Use the  (5 or 6) button to scroll to the desired setting (1 through 10). You will hear a sample of the ringer tone/melody you select.. Press the  button to save your selection. You will hear a conrmation tone and the selected ringer tone shows in the display.1. Press the  (5 or 6) button to scroll to the  sub-menu.. Press  button to enter the menu. 4 RING VOLUME 5 shows in the display.. Use the  (5 or6) button to scroll to your selection. LEVEL 5 is the default setting.. Press the  button to save your selection. You will hear a conrmation tone and the new volume setting shows in the display.
51. Press the  (5 or 6) button to scroll to the  sub-menu.. Press  button to enter the menu. > ON OFF shows in the display.. Use (5 or 6) button to scroll to your selection. ON is the default setting.. Press the  button to conrm and the key tone setting shows in the display.1. Make sure your phone is  (not in TALK mode).. Press the  button to go to the main menu.. Press  (5 or 6) button to scroll to .. Press  button to conrm and you may program the following items: Voicemail, All Settings.1. Press the  (5 or 6) button to scroll to the  sub-menu. . Press the  button to enter the menu. 4YES NO shows in the display. The default setting is NO.. Use the  (5 or 6) button to move the cursor to  or . . Press the  button to save your selection. You will hear a conrmation tone.
6As you become familiar with this system, you may prefer to use the system’s original settings. Follow the steps below to return to the factory default settings.1. Press the (5 or 6) button to scroll to the  sub-menu. . Press the button to enter the menu. YES4NO shows in the display. The default setting is NO.. Use the  (5 or 6) button to move the cursor to  or . . Press the  button to save your selection. You will hear a conrmation tone. The charge/in use indicator on the base will ash to alert you to an incoming call, during paging, or if you have a message waiting from your service provider. The indicator will remain lit when a handset is in the base charging or when the line is in use.The  indicator buttons ash when you receive a call and remain lit during a call.The keypad and CID will also light when a call is received.The VMWI indicator on the top of the handset ashes when you receive a new message from your service provider. Also, it serves as a Visual Ringer function. It will ash when there is an incoming call.
7If you are using the earpiece and want to switch to the speakerphone, press the  button, press  button to end conversation. If you are using the speakerphone and want to switch to the earpiece, press the  button again, press  button again to end conversation. 1. Press the  button. Dial the desired number. - OR - Dial the number rst, then press the  button. - OR - Press the (5 or 6) button to select the desired record, then press the  button.. When nished, press the  button to hang up.1. When the phone rings, pick up the handset and press the  button. . When nished, press  button to hang up. - OR - If the auto talk mode is selected, pick up the handset from the charge cradle to answer the call immediately.56After you press the  button on the handset, the built-in call timer shows on the display and counts the length of time of the call in minutes and seconds.
8If you place the handset in the cradle while the handset is off the hook (during a call), the call is automatically disconnected.There are two ways to set the ringer volume. One is the traditional way as described in the Programming Functions; Sound Setup; Ringer Volume menus. The other one is this short cut to ringer menu.1. Make sure the phone is  (not in TALK mode).. Press the  button to display SET RINGER LEVEL 5. . Use the  (5or6) button to scroll to your selection. LEVEL 5 is the default setting.. Press  button again to save and display the new selection for a few seconds.If you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display.• To connect to the waiting call, press the  button on the handset, and your original call is put on hold.• To switch between the two calls, press the  button.You may redial a number up to 0 digits long. To quickly redial the last number you dialed:1. Press the  button.. Press the  button. -OR-. Press the  button rst, then use the  (5or6) button to select the desired redial number.
9 - Press the  (5) to review the oldest call and scroll toward the most recent calls (higher numbers). - Press the  (6) to review the newest call and scroll to older calls (lower numbers).. Press the  button. The number dials automatically.If you get a busy signal and want to keep dialing the number, press the  button to quickly redial the number.Press the  button to exit a menu function and return to the standby screen.The page feature helps you locate a misplaced handset. To send and receive pages, all handsets must be registered. If your handset is not registered, follow the instructions in the Registration section of this manual.Use the base-only to page all registered handsets at the same time.1. Press the  button on the base. All handsets beep for two minutes, and FIND HANDSET shows on each handset’s display.. To cancel the page, press the  button on the base, or press the button or the  button on each handset. To have a private, off-line conversation, use the  feature. The party on the telephone line cannot hear you, but you can hear them.1. Press the  button. The handset display shows MUTE ON. . Press the  button to cancel and return to your phone conversation.
0When the handset is  (in TALK mode) you may adjust the receiver volume by pressing the  (5or6) button. There are ve volume levels to choose from. When the maximum or minimum volume level is reached, the phone beeps twice. VOL 1 is minimum and VOL 5 is maximum.This feature allows you to turn off all the handset ringer(s) at once, by pressing one button at the base unit, even though the ringer volume of handset(s) has been preset. 1. In the standby mode, press the  button on the base. . The DND indicator will light and shows in each handset display.. To cancel, press the  button again.The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line, allowing you to still receive incoming calls.1. Make sure the handset is  (not in TALK mode).. Press the  button on the handset.. Use the touch-tone pad to select the handset you want to page.
1. A long beep is heard and then the two handsets are immediately connected. Receiving handset shall immediately come into the auto intercom mode that both “microphone” and “speaker” of this receiving handset shall be enabled such that the user of receiving handset can freely talk and listen to the conversation.5. When nished, press the  button or  button on either handset to deactivate the intercom.If you receive a telephone call during an intercom call, an incoming call alert tone will be heard (through the earpiece or speaker). If the user wants to answer an incoming call, they must press  to terminate the intercom and receive an incoming ring.During a telephone call, you may use the intercom/paging function to page another handset and have an off line, private (two-way) intercom conversation. You may also have a three-way conversation between the external caller and the handsets, or you may transfer the external telephone call to another handset.1. During an external call, press the  button, and use the touch-tone pad to enter the handset number to put an external line on hold. The user may then auto intercom with the paged handset.
. When nished, press the button to end the intercom call, return to the talk mode, and resume your original telephone conversation.1. During an external call, press the  button. LINE ON HOLD EXTENSION? shows in the display.. Use the touch-tone pad to select Handset # to enter into auto intercom call with paged handset.. When the receiving handset connects, press the  button on the originating handset to conference with the receiving handset and the external caller. CONFERENCE shows in the display on the originating and receiving handsets.During an external call, you may transfer the external call to another handset.1. Press the  button on the originating handset to put an external call on hold, and enter the paged handset number.. A long beep is heard and then the two handsets are immediately connected. Receiving handset shall immediately come into the auto intercom mode that both “microphone” and “speaker” of this receiving handset shall be enabled such that the user of receiving handset can freely talk and listen to the conversation.. When the receiving handset connects, press the  button on the originating handset to transfer the call.
This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time. Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system.• When you hear the call waiting beep in the handset receiver, press the  button to put the current call on hold and answer the incoming call. Press the  button to return to the original call.When you receive a call, the Caller ID information is transmitted between the rst and second ring. The Caller ID information appears on the display while the phone rings, giving you a chance to monitor the information and decide whether or not to answer the call.
If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the 0 most recent calls you received so you can see who called while you were unavailable. When the 1st call is received, the oldest Caller ID record (1st call) is automatically deleted.You may review the stored information at any time. Calls received since your last review show as in the display. As calls are received and stored, the display is updated to let you know how many calls have been received. To scroll CID records:1. Make sure the phone is  (not in TALK mode).. Press the  (6) button to review the newest CID record.. Press the  (5) button to review the oldest CID record rst.1. Make sure the phone is  (not in TALK mode). . Use the  (5or6) button to display the desired record. . Press the  button. The number dials automatically.Available formats include:Number of digits Explanation Example long distance code “1 ” 1-17-888-8888 +-digit area code +7-digit telephone number. -digit area code + 17-888-8888 7-digit telephone number. 7-digit telephone number. 888-8888
5You may also store CID information in the phone’s internal memory. 1. Make sure the phone is (not in TALK mode).. Use the  (6 or 5) button to scroll to the desired CID record.. Press the  button to display ENTER NAME and then follow “ADD RECORDS in Phoneboook section” procedures from Step  to Step 7 to store the number. UNABLE TO STORE1. Make sure the phone is  (not in TALK mode).. Use the  (5or6) button to display the CID record you want to delete.. Press the  button. The display shows DELETE CALL ID?. Press the  button to erase the record showing in the display. The display shows DELETED.1. Make sure the phone is  (not in TALK mode).. Use the  (5or6) button to display any Caller ID record.. Press and hold the  button until DELETE ALL? shows in the display.. Press  button to erase all of the current CID records. The display shows DELETED followed by NO CALLS.
6Each handset can store up to fty records in phone book for quick dialing; each record can contain a maximum of 0-digit numbers and 1-character names (including spaces).1. Make sure the phone is  (not in TALK mode).. Press the  button to go to main menu.. Use the  (5or6) button to scroll to .. Press the  button to access the phonebook sub-menu.5. Use the (5or6) button to scroll to .6. Press the  button to conrm, all records are shown in alphabetical order.7. Press the  (5or6) button or key in alphabet to view the records and scroll to a record to be dialed out.8. Press the  button to conrm.1. Use the  (5or6) button to scroll to .. Press the  button to conrm. ENTER NAME shows on the display.. Use the touch-tone pad to enter a name (up to 1 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the key twice for the letter B. Press the key times for the letter I. Press the 5 key times for the letter L. Press the 5 key times for the second letter L, and press the 1 key to insert a space between the rst and last name. Press the 7 key times for the letter S; press the 6 key once for the letter M; press the key times for the letter I; press the 8 key for the letter T; press the key twice for the letter H.. Press the  button again to save your selection. The display shows ENTER NUMBER.
75. Use the touch-tone pad to enter the telephone number (up to 0 digits, including pauses), and press the  button to conrm and advance  sub-menu.6. Use the caller(5or6) button to select from melody 01 to melody 10 (a testing tone is generated while making melody selection).7. Press  button to conrm, the records are stored alphabetically in the phone book.Press the  button on the handset’s touch-tone pad to insert a delay in dialing sequence when a pause is needed to wait for a dial tone (for example, after you dial 9 for an outside line, or to wait for a computer access tone.) Each pause counts as one digit in the dialing sequence.1. Use the  (5or6) button to scroll to .. Press the  button to conrm, display will show the records.. Use the  (5or6) button or key in alphabet to move to desired record, press  button to conrm. ENTER NAME shows on the display.. Repeat Steps  through 7 in “Add Records” section.1. Use the  (5or6) button to scroll to .. Press the  button to conrm, display will show the records.. Use the (5or6) button or key in alphabet to move to desired record, press the button. DELETE? shows on the display.. Press the  button again to conrm.
81. Make sure the phone is  (not in TALK mode).. Press the  button to access the phonebook sub-menu.. Use the  (5or6) button to scroll to VIEW RECORDS.. Press the button to conrm5. Use the  (5or6) button or key in alphabet to move to the desired number.6. Press the  buttons, the number dials automatically.This section discusses the buttons and features on the answering system.The message counter gives you a numeric display of how many messages you have. The new message indicator ashes to indicate you have new messages. See below for the details.a) Message counter has a number displayed without ashing - No new messages. Shows total number of old messages.b) Message counter has a ashing number displayed - There are new messages. Shows total number of old and new messages.c) Message counter has bars ( - - ) - Answerer is off.d) Message counter has an “F“ ashing on the display - Memory is full.e) Message counter has a “CL” ashing on the display - Clock is not set since power up or after power failure.f) Message counter has six horizontal bars ashing on the display - MEMO recording.g) Message counter has a “IN“ ashing on the display - Answering incoming calls and recording an incoming call.h) Message counter has “LA” - The answering system is being accessed remotely.i) Message counter has “An“ on the display - Answerer is ANNOUNCE ONLY MODE.
9Use the memo feature to leave a message.1. Press and hold the  button.. Begin speaking after you hear “RECORD MESSAGE” and start tone.. Release the  button when you are nished recording the memo.1. When the answering system answers the call, listen while the caller leaves a message (to determine who is calling).. To speak to the caller, pick up the handset, and press the  button.The answering system automatically stops recording when you activate the handset or pick up an extension phone.The message counter let you know when you have message(s) or new message(s). To play the messages, press the  button.While a message is playing, you may do the following:• Press the  button to stop the message playback.• Press and release the  button to restart the current message.• Press and release the  button twice to go to the previous message.• Press and release the  button to go to the next message.• Press the  button to erase the current message.When the answering system memory is full, the system answers after 15 rings. You should erase some messages so the answering system may record new messages.
0You may erase messages in the following three ways:1. Press and release button.. Press the  and  buttons to select and play the message you want to erase.. Press the  button, the current message is erased, and the next message plays.1. Make sure the phone is  (not in TALK mode). Press and hold the  button until “ALL OLD MESSAGES ERASED” is announced. 1. Press  button to access the answering system. The screen displays ANSWERER REMOTE ACCESS.. Press the  (Key ] on the handset.. Press the  button on the handset to erase a message during playback.You may access the answering system with the cordless handset or from any tone-dial compatible telephone.Use the corresponding handset keys just like you would use the base buttons (see “Answering System Setup”). The button functions are located on the handset above each number key. For example, to play messages:• Press the  button to access the answering system.• Press the  button to play the message.• When you are nished listening to your messages, press the  button to exit.
1Use the handset to screen calls even when you can’t hear the answering system.1. Press the  button to access the answering system. . Listen as the caller leaves a message.. Press the  buttons to speak to the person or press the  button to stop screening the call. You can access your answering system from any touch-tone phone by entering your -digit security code during the playing of outgoing announcement or after you hear the outgoing announcement.1. Dial the telephone number to which the answering system is connected.. While the outgoing announcement is playing, enter the security code “1” -OR- After the announcement has played and you hear a tone, enter security code “1”.. Follow the voice menu to use the answering system’s remote functions.To Press this buttonReview message 1Play back messages Stop message playback Erase message 0 (during message playback)Skip message Turn off/on answerer Review voice menu options 7
When answering system memory is full, the system answers after 15th ring, and beeps to prompt you to enter the -digit security code. If you don’t enter the security code within 8 seconds, the phone hangs up.You should erase some messages so the answering system can record new messages.1. Make sure the telephone is  (not in TALK mode) before you replace battery.. Remove the battery compartment door.. Disconnect the cord attached to the battery pack and remove the battery pack from the handset.. Insert the new battery pack and connect the cord to the jack inside the battery compartment.5. Put the battery compartment door back on.6. Place handset in the base to charge. • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury.• To reduce the risk of re or personal injury, use only the battery listed in the User’s Guide.• Keep batteries out of the reach of children.• Remove batteries if storing over 0 days.
The following messages show the status of the phone, provides Caller ID information, or helps you set up and use your phone. Indicates the person is calling from a number which is blocked from transmission. Indicates you may use the handset to screen calls before answering the call.  Indicates the handset needs to charge for a period of time before it can resume normal function. Prompt asking if you want to erase all CID records. Prompt asking if you want to erase the CID record showing on the display. Prompt asking if you want to erase one of the 50 records stored in the phone’s memory.  Indicates that there is no additional information in CID memory. Prompt telling you to enter the name for one of the 50 memory locations. Prompt telling you to enter the telephone number for one of the 50 memory locations. Prompt telling you to enter the user name for the registered handset. Indicates you must register a non-registered handset prior to use. NOTE: The RBRC seal on the battery used in your Thomson Inc. product indicates that we are participating in a program to collect and recycle the rechargeable battery (or batteries). For more information go to the RBRC web site at www.rbrc.org or call 1-800-8-BATTERY or contact a local recycling center.
 Caller information is interrupted during transmission or the phone line is excessively noisy. Indicates no CID information was received, you are not subscribed to CID service, or CID service is not working. Displays on handset while the line is in use. Indicates CID record is from a long distance call. Indicates the battery needs to be charged.  Indicates voice mail has been retrieved from service provider. XX represents the number of new CID records not reviewed. Indicates voice mail has not been retrieved from service provider. Indicates there are no CID records in memory. May indicate handset is too far away from the base or that the power has been interrupted. Move closer and check connections. Someone pressed the page button on the base or delete/ int/conf button on the handset Indicates a repeat call message. Indicates a new call from the same number was received more than once. The audio link between handsets is established. Indicates handset is searching for the base. Indicates the handset is in speakerphone mode. The incoming call is from an area not serviced by CID or the CID information was not sent.
5The following messages show the status of the answering system or help you set up and use the system. Indicates the total number of messages. The voice time/day stamp needs to be set. Answering system is turned off. The system is answering a call. Answering system memory is full. The system is recording a memo or an announcement. External line remote answering system. Answering system is in announcement only mode. No Display• The battery must be fully charged. Try replacing the battery.• Make sure that the unit is connected to a non-switched electrical outlet. Disconnect the unit from the wall and plug it in again. • You must be subscribed to Caller ID service from your local telephone company in order to receive Caller ID records.Caller ID Error Message • This message indicates either the presence of noise on the line, or that an invalid message has been sent from the telephone company. No dial tone• Check installation: Make sure the base power cord is connected to a working electrical outlet. Make sure the telephone line cord is connected to the base unit and the wall phone jack.• Connect another phone to the same modular jack; if the second phone doesn’t work, the problem might be with your wiring or local service.
6• The handset may be out of range of the base. Move closer to the base.• Make sure the battery is properly charged (for 1 hours).• Ensure the battery pack is installed correctly. • The handset should beep when you press the talk button, and the charge indicator on the base should be lit when the handset rests in the cradle. If not, the battery may need to be charged.• Place the handset in the base for at least 0 seconds to reset unit.Handset does not ring • Make sure the handset ringer programmed to .• Move closer to the base. The handset may be out of range.• You may have too many extension phones on your line. Try unplugging some phones.• Check for a dial tone. You experience static, noise, or fading in and out • Move closer to base. The handset might be out of range.• Relocate the base. Make sure base is not plugged into an electrical outlet with another household appliance.• Charge the battery.Unit beeps • Place handset in base for 0 seconds; if it still beeps, charge battery for 1 hours.• Clean the charging contacts on handset and base with a soft cloth.• See solutions for “No dial tone.”• Replace the battery.Memory Dialing doesn’t work • Make sure you programmed the memory location keys correctly.• Did you follow proper dialing sequence? Unit locks up and there is no communication between the handset and base • Unplug the power adaptor from the electrical outlet and the back of the base. Remove the handset battery. Wait for 0 seconds and plug the power adaptor back into the base and electrical outlet. Reconnect the battery and charge for 1 hours.
7If you experience any of the following problems, even after recharging the battery, you may need to replace the battery pack: • Short talk time • Poor sound quality. • Limited Range • Charge indicator fails to turn on.Can’t hear messages, beep, etc.• Adjust speaker volume.Time/Day setting stuck at 1 a.m Mon.• Set the time clock. Answers on 15th ring• Make sure answering system is turned on.• Answering system memory may be full. Erase some messages.Incoming messages are incomplete• An extension phone may have been lifted as a message is received.• Answering system memory is full. Erase some messages.• You may have accidently pressed the play/stop button during playback and stopped the message.Won’t respond to remote commands• You must use a tone-dial phone. This phone does not support pulse (rotary) dialing.• Make sure to enter the correct security code.• Did unit hang up? If you take no action for a period of time, it automatically hangs up.
8• Aluminum siding.• Foil backing on insulation.• Heating ducts and other metal construction that can shield radio signals.• You’re too close to appliances such as microwaves, stoves, computers, etc.• Atmospheric conditions, such as strong storms.• Base is installed in the basement or lower oor of the house.• Base is plugged into AC outlet with other electronic devices.• Baby monitor is using the same frequency.• Handset battery is low.• You’re out of range of the base.To keep your telephone working and looking good, follow these guidelines:• Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or uorescent lamps ).• DO NOT expose to direct sunlight or moisture.• Avoid dropping the unit and other rough treatment.• Clean with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the nish.• Retain the original packaging in case you need to ship the phone at a later date.• Periodically clean the charge contacts on the handset and base with a soft cloth.
9If trouble is experienced with this equipment, for warranty information, please contact customer service at . If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved.Any unauthorized repairs, changes or modications not expressly approved by Thomson Inc. could void the user’s authority to operate this product. For instructions on how to obtain a replacement unit, refer to the warranty included in this guide or call customer service at .Or refer inquiries to:Attach your sales receipt to this booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period.Purchase Date Name of StoreTo place order, have your Visa, MasterCard, or Discover Card ready and call toll-free .A shipping and handling fee will be charged upon ordering.We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent.Items are subject to availability.      
50• Defects in materials or workmanship.• One year, from date of purchase. (The warranty period for rental units begins with the rst rental or 5 days from date of shipment to the rental rm, whichever comes rst.)• Provide you with a new unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.• Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials.• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.” For rental rms, proof of rst rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to:    • Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss.• A new unit will be shipped to you freight prepaid.does not• Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.)• Installation and setup service adjustments.• Batteries.• Damage from misuse or neglect.• Products which have been modied or incorporated into other products.• Products purchased or serviced outside the USA.• Acts of nature, such as but not limited to lightning damage.
51• Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage.  • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you.• This warranty gives you specic legal rights, and you also may have other rights that vary from state to state.• This warranty does not apply. Contact your dealer for warranty information.
5Accessing the Answering System from Another Location 1Accessory Information 9Add Records 6Advanced Intercom Features 1Alarm Clock All Settings 6Answerer 1Answering Calls 7Answering System Display Messages 5Answering System Operation 8Answering System Setup 1Answering System Solutions 7Area Code 0Auto Standby 8Auto Talk 1 Base Layout 10Base Station 1Battery Safety Precautions Before You Begin 7 Call Timer 7Call Waiting Caller ID Caller ID (CID) Causes of Poor Reception 8Changing the Battery Cordless Handset 0 Date and Time 19Delete Records 7Deleting All CID Records 5De-Registration Dialing a CID Number Dialing a Number from Internal Memory 8Digital Security System 8Display Icons 11Display Messages Do Not Disturb (D-N-D) 0 Edit Records 7Equipment Approval Information Erasing Messages 0Exit 9 FCC RF Radiation Exposure Statement Flash/Call Waiting 8 General Product Care 8Global De-registration  Handset 6Handset Layout 11Hearing Aid Compatibility (HAC)  Important Installation Guidelines 9Information for DECT Product Initial Setup 19Inserting a Pause in the Dialing Sequence 7Installation 8Installing the Handset Battery 1Installing the Phone 1Intercom Operation 0Interference Information Introduction 7
5 Key Tone 5 Language 0Last Number Redial 8Leaving a Message/Memo 9Licensing Limited Warranty 50 Making a Call 7Making an Auto Intercom Call 0Memory Full 9, Message Alert 15Message Counter Indicator 8Messages Playback 9Mute 9 Page 9Paging from the Base/Group Page 9Parts Checklist 7Phonebook 6Programming Functions 18Programming the Telephone 18 Receiver Volume Control 0Receiving CID Records Recording the Outgoing Announcement 16Registration 1Remote Access 0Reset Setting 5Review Records 6Reviewing and Choosing the Announcement 17Reviewing CID Records Ringer Tone Ringer Volume , 8Room Monitor 18 Screening Calls from the Base 9Screening Calls from the Handset 1Security Code 16Sound Setup Speaker Volume 16Speakerphone Operation 7Standby Screen 18Storing CID Records Storing CID Records in Internal Memory 5 Telephone Jack Requirements 8Telephone Operation 6Tone/Pulse 0Transferring External Calls to Other Handsets Troubleshooting Guide 5 Visual Indicators 6VMWI / Visual Ringer Indicator on Handset 6Voice Instruction 16Voicemail 5 Warranty Assistance 9
Model 80005078 (Rev. 0 DOM E)08-10Printed in China101 West 10rd StreetIndianapolis, IN 690-110© 008 Thomson Inc. Trademark(s) ® RegisteredMarca(s) Registrada(s)
Model 28213 SeriesDECT 6.0 Multi-Handset Speakerphone User’s GuideYour new GE telephone system is EXPANDABLE up to a total of 6 handsets (by purchase of optional Model 28203 handset with charge cradle)
2Equipment Approval InformationYour telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.1 Notification to the Local Telephone CompanyOn the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.Notes • This equipment may not be used on coin service provided by the telephone company.• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.US Number is located on the cabinet bottom.REN Number is located on the cabinet bottom.
32 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.Interference InformationThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.Privacy of Communications may not be ensured when using this product.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.
4If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.Hearing Aid Compatibility (HAC)This telephone system meets FCC standards for Hearing Aid Compatibility.LicensingLicensed under US Patent 6,427,009.FCC RF Radiation Exposure StatementThis equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.Information for DECT ProductThis telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz frequency range. Installation of this equipment is subject to notification and coordination with UTAM. Any relocation of this equipment must be coordinated through and approved by UTAM. UTAM may be contacted at 1-800-429-8826.
5Table of Contents
6Table of ContentsSEE MARKING ON BOTTOM / BACK OF PRODUCTRISK OF ELECTRIC SHOCK DO NOT OPENWARNING: TOPREVENT FIRE ORELECTRICAL SHOCKHAZARD, DO NOTEXPOSE THISPRODUCT TO RAINOR MOISTURE.THE LIGHTNINGFLASH AND ARROWHEAD WITHIN THETRIANGLE IS AWARNING SIGNALERTING YOU OF“DANGEROUSVOLTAGE” INSIDETHE PRODUCT.CAUTION: TO REDUCE THERISK OF ELECTRIC SHOCK, DONOT REMOVE COVER (ORBACK). NO USERSERVICEABLE PARTS INSIDE.REFER SERVICING TOQUALIFIED SERVICEPERSONNEL.THE EXCLAMATIONPOINT WITHIN THETRIANGLE IS AWARNING SIGNALERTING YOU OFIMPORTANTINSTRUCTIONSACCOMPANYINGTHE PRODUCT.CAUTION:
7HandsetTelephone line cordAC power adaptorHandset battery packBattery compartment coverBaseBelt ClipBefore You Begin Parts Checklist (for 28213 model)Make sure your package includes the items shown here.IntroductionCAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.Note: If a speaker box is included in your package, it replaces one set of a handset, belt clip, battery pack and cover.For Model 28213xx2 there will be ONE additional handset, charge cradle, belt clip, battery pack and cover than shown above.For Model 28213xx3 there will be TWO additional handsets, charge cradles, belt clips, battery packs and covers than shown above.For Model 28213xx4 there will be THREE additional handsets, charge cradles, belt clips, battery packs and covers than shown above.For Model 28213xx5 there will be FOUR additional handsets, charge cradles, belt clips, battery packs and covers than shown above.For Model 28213xx6 there will be FIVE additional handsets, charge cradles, belt clips, battery packs and covers than shown above.
8Telephone Jack RequirementsTo use this phone, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular jack, call your local phone company to find out how to get one installed.Installation Digital Security SystemYour cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances.Certain other communications devices may also use the 1.9GHz DECT frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 1.9GHz DECT frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems.Modular telephone line jackWall plate
9Important Installation Guidelines• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight.• Avoid areas of excessive dust, moisture and low temperature.• Avoid other cordless telephones or personal computers.• Never install telephone wiring during a lightning storm.• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.• Use caution when installing or modifying telephone lines.
10find(button)charge- in use (indicator) do not disturb(button)Base Layout Front View
11displayflash (button)CALLER ID-VOL 5 or 6 (caller id/volume up or down button)TALK/SPEAKER(button)*tone/keylock (button)#pause/ringer (button)END(button)mute/menu OK (button)delete/int/conf(delete/intercom/conference)Voice Mail WaitingIndicator (VMWI)/Visual RingerGOOG 411(google free one touch directory assistance)microphoneformat/redial(button)Handset LayoutDisplay IconsHeadphone jack
12Installing the PhoneInstalling the Handset BatteryNOTE: You must connect the handset battery before use.CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickel-metal Hydride battery (Ni-MH) battery model 5-2840, that is compatible with this unit.1. Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset.2. Locate the battery compartment on the back of the handset.3. Plug the battery pack cord into the jack inside the compartment. NOTE: To ensure proper battery installation, the connector is keyed and can be inserted only one way.4. Insert the battery pack.5. Close the battery compartment by pushing the door up until it snaps into place.
13Base Station1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall.2. Plug one end of the telephone line cord into the TEL LINE jack on the back of the base and the other end into a modular jack.3. Plug the AC power converter into the electrical outlet and the DC connector into the jack on the back of the base.4. Place the handset in the base cradle. The charge/in use indicator turns on, verifying the battery is charging.5. Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge the phone, battery performance is compromised.CAUTION: To reduce risk of personal injury, fire, or damage use only the 5-2812 power adaptor listed in the user’s guide. This power adaptor is intended to be correctly orientated in a vertical or floor mount position.
14Programming the TelephoneStandby ScreenThe handset displays the handset number and user name.Programming FunctionsThe system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Phone book, Room monitor, Alarm clock, Answerer, Initial Setup, Sound Setup, Reset Settings.Room Monitor (applicable only with additional handsets)1. Make sure your phone is OFF (not in TALK mode).2. Press the mute/menu OK button to go to the main menu.3. Press caller ID-volume (6 or 5) button to scroll to ROOM MONITOR.4. Press the mute/menu OK button to enter ROOM MONITOR menu, ROOM MONITOR EXTENSION? shows in the display.
155. Use the touch tone pad to enter the handset name/number to be monitored.NOTE: When this phone system is expanded (up to 6 handsets by purchase of optional Model 28203 handset with recharge cradle), handsets are named HANDSET 1, HANDSET 2, HANDSET 3 and so on respectively.6. The receiving handset will turn on the microphone and the originating handset will turn on the speakerphone to monitor sound from the receiving handset.NOTE: For room monitoring mode to work, the originating handset must NOT be on the cradle.NOTE: While in room monitoring mode, the handsets will emit an alert tone approximately every 5 seconds if there is an incoming call. You may press the TALK/SPEAKER button to quit room monitor and answer the call.NOTE: While in room monitoring mode, the originating handset can be switched to monitor by handset earpiece by pressing the TALK/SPEAKER button once. Switch back to speakerphone by pressing the TALK/SPEAKER button once.NOTE: Press the END button on the handset to exit room monitor mode.Initial Setup1. Make sure your phone is OFF (not in TALK mode).2. Press the mute/menu OK button to go to the main menu.3. Press caller ID-volume (6 or 5) button to scroll to INITIAL SETUP.4. Press the mute/menu OK button to enter INITIAL SETUP menu.
16Date and TimeFrom the Initial Setup Menu:1. Press the caller ID-volume (5 or 6) button to scroll to the DATE and TIME sub-menu.2. Press mute/menu OK button to enter the menu. Use the number keys to enter the current date, (for example, 31 December, 2007) key in 071231.3. Press mute/menu OK button to confirm your selection and advance SET TIME sub-menu.4. Use the number keys to enter the current hour and minute, then use the caller ID-volume (5 or 6) to select AM or PM.5. Press the mute/menu OK button to save your selection. You will hear a confirmation tone and the current time shows in the display.Area CodeFrom the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the AREA CODE sub-menu.2. Press mute/menu OK button to enter the menu. SET AREA CODE - - - shows in the display.3. Use the touch-tone pad to enter your 3-digit area code.4. Press the mute/menu OK button to confirm. You will hear a confirmation tone and the new area code shows in the display.NOTE: To restore the default setting to - - -, press and release delete/int/conf when SET AREA CODE shows in the display.Tone/PulseFrom the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the TONE/PULSE sub-menu.2. Press mute/menu OK button to enter the menu. 4TONE PULSE shows in the display. The default setting is TONE.3. Use the caller ID-volume (5 or 6) to select TONE or PULSE.4. Press the mute/menu OK button to confirm. You will hear a confirmation tone and your selection shows in the display.
17LanguageFrom the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the LANGUAGE sub-menu.2. Press mute/menu OK button to enter the menu. 4ENGLISH ESPANOL shows in the display.3. Use the caller ID-volume (5 or 6) button to scroll to the desired language. ENGLISH is the default setting.4. Press the mute/menu OK button to save your selection. You will hear a confirmation tone and the selected language shows in the display. Auto TalkWhen this function is ON, during an external call, you may lift the handset to answer a call immediately without pressing any buttons. To end a call, put the handset back on the base cradle directly.From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the AUTO TALK sub-menu.2. Press mute/menu OK button to enter the menu. > NO YES shows in the display.3. Use the caller ID-volume (5 or 6) button to scroll to your selection. NO is the default setting.4. Press the mute/menu OK button to confirm.RegistrationYour packaged handset(s) are pre-registered and ready to use. It is not recommended that a handset be registered again unless absolutely necessary.From the Initial Setup Menu:1. Press the caller ID-volume (5 or 6) button to scroll to the REGISTRATION sub-menu.2. Press the mute/menu OK button to enter the menu. YES4NO shows in the display The default setting is NO.3. Use the caller ID-volume (5 or 6) button to scroll to YES or NO.4. If you select YES, press the mute/menu OK button. HOLD BASE FIND FOR 5 SECONDS, THEN PRESS MENU OK KEY shows in the display. (Your handset should be held near the base during registration process.)
185. Press and hold the find button on the base unit, the charge/in use indicator flashes. Press the handset mute/menu OK button. REGISTERING shows in the display. REGISTERED shows in the handset’s display. You may now rename your handset. (Refer to Step & of Handset Name Section)NOTE: If you are re-registering the handset through the handset menu; to rename your handset you must go to the Handset Name Section and start from the beginning step. De-RegistrationDe-registration cancels registration. During the de-registration process, keep the handset near the base.From the Initial Setup Menu:1. Press the caller ID-volume (5 or 6) button to scroll to the DEREGISTRATION sub-menu.2. Press the mute/menu OK button to enter the menu. YES4NO shows in the display, the default setting is NO.3. Use the caller ID-volume (5 or 6) button to scroll to YES or NO.WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered.4. Select NO, if you do not want to de-register.5. If you select YES, press the mute/menu OK button and MOVE NEAR BASE displays for seconds, then YES NO appears in the display.6. Use the caller ID-volume (5 or 6) button to scroll to YES or NO.7. If you select YES, press the mute/menu OK button to confirm. DE-REGISTER... shows in the display. You will hear a confirmation tone. Then DEREGISTERED shows in the display to confirm the handset is deregistered.NOTE: When you complete the de-registration process, HANDSET NEEDS REGISTRATION shows in the display. To use the handset, you MUST re-register the handset using the Registration process.
19Global De-registrationIf one or more handsets become lost, you should de-register all handsets to ensure proper system operation. WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered.1. Disconnect power from the base by pulling the plug out of the back of the unit.2. Press and hold the find button and while holding the find button reconnect the power.3. Continue to hold the find button until the charge/in use light flashes rapidly.4. Release the find button.5. Press and release the find button on the base once. All handsets are de-registered and HANDSET NEEDS REGISTRATION shows in the display. Alarm Clock1. Make sure your phone is OFF (not in TALK mode)2. Press the mute/menu OK button to go to the main menu.3. Use the caller ID-volume (5 or 6) button to scroll to ALARM CLOCK.4. Press mute/menu OK button to enter the menu. ON > OFF shows in the display.5. Use the caller ID-volume (5 or 6) button to select ON or OFF. Press mute/menu OK button to confirm.6. If ON is selected, then SET ALARM TIME shows in the display. Use the number keys to enter the alarm time (for example, 02:10PM) key in 0210. Use the caller ID-volume (5 or 6) button to select AM or PM.7. Press mute/menu OK button to display >ONCE OR DAILY and select ONCE or DAILY.8. Press the mute/menu ok button to save selection. You will hear a confirmation tone and return to main menu.
20Sound Setup1. Make sure your phone is OFF (not in TALK mode).2. Press the mute/menu OK button to go to the main menu.3. Press caller ID-volume (5 or 6) button to scroll to SOUND SETUP.4. Press mute/menu OK button to confirm and you may program the following items: Ringer Tone, Ringer Volume, Key Tone.Ringer ToneYou may choose from five different ringer tones and five different melodies.From the Sound Setup Menu:1. Press the caller ID-volume (5 or 6) button to scroll to the RINGER TONE sub-menu.2. Press mute/menu OK button to enter the menu. 4 1 OF 10 shows in the display. 01 is default setting.3. Use the caller ID-volume (5 or 6) button to scroll to the desired setting (1 through 10). You will hear a sample of the ringer tone/melody you select.4. Press the mute/menu OK button to save your selection. You will hear a confirmation tone and the selected ringer tone shows in the display.NOTE: You must have the Ringer Volume set to ON for ring tone to signal an incoming call.Ringer VolumeFrom the Sound Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the RINGER VOLUME sub-menu.2. Press mute/menu OK button to enter the menu. 4 RING VOLUME 5 shows in the display.3. Use the caller ID-volume (5 or6) button to scroll to your selection. LEVEL 5 is the default setting.4. Press the mute/menu OK button to save your selection. You will hear a confirmation tone and the new volume setting shows in the display.NOTE: If you turn the ringer OFF, the ringer off icon shows in the display.
21Key ToneFrom the Sound Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the KEY TONE sub-menu.2. Press mute/menu OK button to enter the menu. > ON OFF shows in the display.3. Use caller ID-volume (5 or 6) button to scroll to your selection. ON is the default setting.4. Press the mute/menu OK button to confirm and the key tone setting shows in the display.Reset Setting1. Make sure your phone is OFF (not in TALK mode).2. Press the mute/menu OK button to go to the main menu.3. Press caller ID-volume (5 or 6) button to scroll to RESET SETTINGS.4. Press mute/menu OK button to confirm and you may program the following items: Voicemail, All Settings.VoicemailFrom the Reset Settings Menu:1. Press the caller ID-volume (5 or 6) button to scroll to the VOICEMAIL sub-menu. 2. Press the mute/menu OK button to enter the menu. 4YES NO shows in the display. The default setting is NO.3. Use the caller ID-volume (5 or 6) button to move the cursor to YES or NO. NOTE: If YES is selected, new voicemail icon is cleared from the LCD and the VMWI LED is turned OFF (on ALL handsets, and the charge/in use LED on the base).4. Press the mute/menu OK button to save your selection. You will hear a confirmation tone.
22All SettingsAs you become familiar with this system, you may prefer to use the system’s original settings. Follow the steps below to return to the factory default settings.From the Reset Settings Menu:1. Press the caller ID-volume (5 or 6) button to scroll to the ALL SETTINGS sub-menu. 2. Press the mute/menu OK button to enter the menu. YES4NO shows in the display. The default setting is NO.3. Use the caller ID-volume (5 or 6) button to move the cursor to YES or NO. NOTE: If you choose YES all the settings in the programmable menu are returned to factory default setting.4. Press the mute/menu OK button to save your selection. You will hear a confirmation tone. Telephone OperationVisual IndicatorsBaseThe charge/in use indicator on the base will flash to alert you to an incoming call, during paging, or if you have a message waiting from your service provider. The indicator will remain lit when a handset is in the base charging or when the line is in use.HandsetThe TALK/SPEAKER indicator buttons flash when you receive a call and remain lit during a call.The keypad and CID will also light when a call is received.
23VMWI / Visual Ringer Indicator on HandsetIMPORTANT: In order to use this unit’s Voice Mail Waiting Indicator (VMWI) feature, you must subscribe to this service from your phone company. The VMWI indicator on the top of the handset flashes when you receive a new message from your service provider. Also, it serves as a Visual Ringer function. It will flash when there is an incoming call.Speakerphone OperationNOTE: If you are using the speakerphone, remain close to handset so the party you are speaking to can hear you. If you are using the earpiece and want to switch to the speakerphone, press the TALK/SPEAKER button, press END button to end conversation. If you are using the speakerphone and want to switch to the earpiece, press the TALK/SPEAKER button again, press END button again to end conversation. Making a Call1. Press the TALK/SPEAKER button. Dial the desired number. - OR - Dial the number first, then press the TALK/SPEAKER button. - OR - Press the caller ID-volume (5 or 6) button to select the desired record, then press the TALK/SPEAKER button.2. When finished, press the END button to hang up.NOTE: You may enter up to 28 pre-dial digits.NOTE: If you want to delete the pre-dial number you entered, press the delete/int/conf button until all of the digits are erased.
24Answering Calls1. When the phone rings, pick up the handset and press the TALK/SPEAKER button. 2. When finished, press END button to hang up. - OR - If the auto talk mode is selected, pick up the handset from the charge cradle to answer the call immediately.NOTE: Adjust the handset volume by pressing the caller ID-volume (5 or 6) button during a call.Call TimerAfter you press the TALK/SPEAKER button on the handset, the built-in call timer shows on the display and counts the length of time of the call in minutes and seconds.Auto StandbyIf you place the handset in the cradle while the handset is off the hook (during a call), the call is automatically disconnected.Ringer Volume (Shortcut)There are two ways to set the ringer volume. One is the traditional way as described in the Programming Functions; Sound Setup; Ringer Volume menus. The other one is this short cut to ringer menu.1. Make sure the phone is OFF (not in TALK mode).2. Press the #pause/ringer button to display SET RINGER LEVEL 5. 3. Use the caller ID-volume (5 or 6) button to scroll to your selection. LEVEL 5 is the default setting.4. Press #pause/ringer button again to save and display the new selection for a few seconds.
25Flash/Call WaitingIf you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display.• To connect to the waiting call, press the flash button on the handset, and your original call is put on hold.• To switch between the two calls, press the flash button.Last Number RedialYou may redial a number up to 20 digits long. To quickly redial the last number you dialed:1. Press the TALK/SPEAKER button.2. Press the redial/format button. -OR-3. Press the redial/format button first, then use the caller ID-volume (5 or 6) button to select the desired redial number. - Press the caller ID-volume (5) to review the oldest call and scroll toward the most recent calls (higher numbers). - Press the caller ID-volume (6) to review the newest call and scroll to older calls (lower numbers).NOTE: You may choose from the last three numbers that were dialed.4. Press the TALK/SPEAKER button. The number dials automatically.If you get a busy signal and want to keep dialing the number, press the redial/format button to quickly redial the number.ExitPress the END button to exit a menu function and return to the standby screen.
26PageThe page feature helps you locate a misplaced handset. To send and receive pages, all handsets must be registered. If your handset is not registered, follow the instructions in the Registration section of this manual.Paging from the Base/Group PageUse the base-only to page all registered handsets at the same time.1. Press the find button on the base. All handsets beep for two minutes, and FIND HANDSET shows on each handset’s display.2. To cancel the page, press the find button on the base, or press the TALK/SPEAKER button or the END button on each handset. MuteTo have a private, off-line conversation, use the MUTE feature. The party on the telephone line cannot hear you, but you can hear them.1. Press the mute/menu OK button. The handset display shows MUTE ON. 2. Press the mute/menu OK button to cancel and return to your phone conversation.Receiver Volume ControlWhen the handset is ON (in TALK mode) you may adjust the receiver volume by pressing the caller ID-volume (5 or 6) button. There are five volume levels to choose from. When the maximum or minimum volume level is reached, the phone beeps twice. VOL 1 is minimum and VOL 5 is maximum.Do Not Disturb (D-N-D)This feature allows you to turn off all the handset ringer(s) at once, by pressing one button at the base unit, even though the ringer volume of handset(s) has been preset. 1. In the standby mode, press the do not disturb button on the base. 2. The DND indicator will light and shows in each handset display.3. To cancel, press the do not disturb button again.NOTE: You can press the do not disturb button and activate the function immediately, even when there is incoming call ringing in, or during call screening after the call is taken by the answerer.
27Intercom Operation (applicable only with additional handsets)The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line, allowing you to still receive incoming calls.Making an Auto Intercom Call1. Make sure the handset is OFF (not in TALK mode).2. Press the delete/int/conf button on the handset.3. Use the touch-tone pad to select the handset you want to page.NOTE: a) If the user has not entered the paged handset number within a few seconds, the handset shall display a paged handset number list (i.e. Handset 2, Handset 3, Handset 4, Handset 5 and Handset 6) if Handset 1 is paging the handset.b) Even if the handset has not been registered with all 6 handsets, the paging list will display all handset numbers.c) If the user has selected a paged handset number that has not been registered, the handset will emit an error tone and ask the user to retry again.4. A long beep is heard and then the two handsets are immediately connected. Receiving handset shall immediately come into the auto intercom mode that both “microphone” and “speaker” of this receiving handset shall be enabled such that the user of receiving handset can freely talk and listen to the conversation.5. When finished, press the END button or delete/int/conf button on either handset to deactivate the intercom.NOTE: The system is expandable up to 6 handsets (by purchase of optional Model 28203 handset with recharge cradle). When 4 handsets are registered, the system can handle 2 separate intercom operations at once, for example, 1st handset intercoms with 2nd handset while 3rd handset intercoms with 4th handset.
28Advanced Intercom FeaturesReceiving an Incoming Call During an Intercom CallIf you receive a telephone call during an intercom call, an incoming call alert tone will be heard (through the earpiece or speaker). If the user wants to answer an incoming call, they must press END to terminate the intercom and receive an incoming ring.Using Intercom with External Telephone CallsDuring a telephone call, you may use the intercom/paging function to page another handset and have an off line, private (two-way) intercom conversation. You may also have a three-way conversation between the external caller and the handsets, or you may transfer the external telephone call to another handset.NOTE: Before you intercom/page another handset, you must decide whether you want to create a two-way or a three-way conversation.Two-Way Calling1. During an external call, press the delete/int/conf button, and use the touch-tone pad to enter the handset number to put an external line on hold. The user may then auto intercom with the paged handset.NOTE: Both intercom users may speak privately. The external caller will not hear the intercom conversation.2. When finished, press the END button to end the intercom call, return to the talk mode, and resume your original telephone conversation.Three-Way Calling1. During an external call, press the delete/int/conf button. LINE ON HOLD EXTENSION? shows in the display.2. Use the touch-tone pad to select Handset # to enter into auto intercom call with paged handset.3. When the receiving handset connects, press the delete/int/conf button on the originating handset to conference with the receiving handset and the external caller. CONFERENCE shows in the display on the originating and receiving handsets.
29NOTE: A handset can enter conference mode directly by pressing TALK/SPEAKER on the second handset during a call.Transferring External Calls to Other HandsetsDuring an external call, you may transfer the external call to another handset.1. Press the delete/int/conf button on the originating handset to put an external call on hold, and enter the paged handset number.2. A long beep is heard and then the two handsets are immediately connected. Receiving handset shall immediately come into the auto intercom mode that both “microphone” and “speaker” of this receiving handset shall be enabled such that the user of receiving handset can freely talk and listen to the conversation.3. When the receiving handset connects, press the END button on the originating handset to transfer the call.
30Caller ID (CID)IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service.This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time. Call Waiting Caller IDProvided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system.• When you hear the call waiting beep in the handset receiver, press the flash button to put the current call on hold and answer the incoming call. Press the flash button to return to the original call.Receiving CID RecordsWhen you receive a call, the Caller ID information is transmitted between the first and second ring. The Caller ID information appears on the display while the phone rings, giving you a chance to monitor the information and decide whether or not to answer the call.
31Storing CID Records (In CID Memory)If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the 40 most recent calls you received so you can see who called while you were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is automatically deleted.You may review the stored information at any time. Calls received since your last review show as in the display. Reviewing CID RecordsAs calls are received and stored, the display is updated to let you know how many calls have been received. To scroll CID records:1. Make sure the phone is OFF (not in TALK mode).2. Press the caller ID-volume (6) button to review the newest CID record.3. Press the caller ID-volume (5) button to review the oldest CID record first.Dialing a CID Number1. Make sure the phone is OFF (not in TALK mode). 2. Use the caller ID-volume (5 or 6) button to display the desired record. 3. Press the TALK/SPEAKER button. The number dials automatically.NOTE: Depending on (a) how the incoming caller’s phone number is formatted when it is received, and (b) whether or not you previously pre-programmed your local area code into the set up menu, you may need to adjust the format of the incoming caller’s stored phone number before making the call, press the redial/format button to adjust the number, and try again.Available formats include:Number of digits Explanation Example Eleven digits long distance code “1 ” 1-317-888-8888 +3-digit area code +7-digit telephone number. Ten digits 3-digit area code + 317-888-8888 7-digit telephone number. Seven digits 7-digit telephone number. 888-8888
32Storing CID Records in Internal MemoryYou may also store CID information in the phone’s internal memory. NOTE: It is important that you format CID records correctly BEFORE storing in internal memory as you cannot reformat CID records stored in memory.1. Make sure the phone is OFF (not in TALK mode).2. Use the caller ID-volume (6 or 5) button to scroll to the desired CID record.3. Press the mute/menu OK button to display ENTER NAME and then follow “ADD RECORDS in Phoneboook section” procedures from Step 3 to Step 7 to store the number. NOTE: Press the END button once to keep the previous setting (making no changes) and return to the menu.NOTE: If the selected CID record contains any information that is non-numeric, the unit will not allow this record to transfer to the internal user memory. The handset will display UNABLE TO STORE.Deleting a CID Record1. Make sure the phone is OFF (not in TALK mode).2. Use the caller ID-volume (5 or 6) button to display the CID record you want to delete.3. Press the delete/int/conf button. The display shows DELETE CALL ID?NOTE: Press the END button to return to the previous screen without deleting any CID records.4. Press the delete/int/conf button to erase the record showing in the display. The display shows DELETED.Deleting All CID Records1. Make sure the phone is OFF (not in TALK mode).2. Use the caller ID-volume (5 or 6) button to display any Caller ID record.3. Press and hold the delete/int/conf button until DELETE ALL? shows in the display.NOTE: Press the END button to return to the previous screen without deleting any CID records.4. Press delete/int/conf button to erase all of the current CID records. The display shows DELETED followed by NO CALLS.
33PhonebookEach handset can store up to fifty records in phone book for quick dialing; each record can contain a maximum of 20-digit numbers and 14-character names (including spaces).Review Records1. Make sure the phone is OFF (not in TALK mode).2. Press the mute/menu OK button to go to main menu.3. Use the caller ID-volume (5 or 6) button to scroll to PHONE BOOK.4. Press the mute/menu OK button to access the phonebook sub-menu.5. Use the caller ID-volume (5 or 6) button to scroll to VIEW RECORDS.6. Press the mute/menu OK button to confirm, all records are shown in alphabetical order.7. Press the caller ID-volume (5 or 6) button or key in alphabet to view the records and scroll to a record to be dialed out.8. Press the TALK/SPEAKER button to confirm.Add RecordsFrom Phonebook Sub-Menu:1. Use the caller ID-volume (5 or 6) button to scroll to ADD RECORDS.2. Press the mute/menu OK button to confirm. ENTER NAME shows on the display.3. Use the touch-tone pad to enter a name (up to 14 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the key twice for the letter B. Press the key times for the letter I. Press the 5 key times for the letter L. Press the 5 key times for the second letter L, and press the 1 key to insert a space between the first and last name. Press the 7 key times for the letter S; press the 6 key once for the letter M; press the key times for the letter I; press the 8 key for the letter T; press the key twice for the letter H.NOTE: If you make a mistake press the delete/int/conf button to backspace and erase the wrong character(s) or number(s).4. Press the mute/menu OK button again to save your selection. The display shows ENTER NUMBER.
345. Use the touch-tone pad to enter the telephone number (up to 20 digits, including pauses), and press the mute/menu button to confirm and advance SET MELODY sub-menu.6. Use the caller ID-volume (5 or 6) button to select from melody 01 to melody 10 (a testing tone is generated while making melody selection).7. Press mute/menu OK button to confirm, the records are stored alphabetically in the phone book.Inserting a Pause in the Dialing Sequence (of a Stored Number)Press the #pause/ringer button on the handset’s touch-tone pad to insert a delay in dialing sequence when a pause is needed to wait for a dial tone (for example, after you dial 9 for an outside line, or to wait for a computer access tone.) Each pause counts as one digit in the dialing sequence.Edit RecordsFrom Phonebook Sub-Menu:1. Use the caller ID-volume (5 or 6) button to scroll to EDIT RECORDS.2. Press the mute/menu OK button to confirm, display will show the records.3. Use the caller ID-volume (5 or 6) button or key in alphabet to move to desired record, press mute/menu OK button to confirm. ENTER NAME shows on the display.4. Repeat Steps 3 through 7 in “Add Records” section.Delete RecordsFrom Phonebook Sub-Menu:1. Use the caller ID-volume (5 or 6) button to scroll to DELETE RECORDS.2. Press the mute/menu OK button to confirm, display will show the records.3. Use the caller ID-volume (5 or 6) button or key in alphabet to move to desired record, press the delete/int/conf button. DELETE? shows on the display.4. Press the delete/int/conf button again to confirm.NOTE: If you don’t want to change or delete a record, simply press the END button, or wait for one minute to exit automatically.
35Dialing a Number from Internal Memory1. Make sure the phone is OFF (not in TALK mode).2. Press the mute/menu OK button to access the phonebook sub-menu.3. Use the caller ID-volume (5 or 6) button to scroll to VIEW RECORDS.4. Press the mute/menu OK button to confirm5. Use the caller ID-volume (5 or 6) button or key in alphabet to move to the desired number.6. Press the TALK/SPEAKER buttons, the number dials automatically.
36Changing the BatteryCAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Model 5-2840 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit.1. Make sure the telephone is OFF (not in TALK mode) before you replace battery.2. Remove the battery compartment door.3. Disconnect the cord attached to the battery pack and remove the battery pack from the handset.4. Insert the new battery pack and connect the cord to the jack inside the battery compartment.5. Put the battery compartment door back on.6. Place handset in the base to charge. Allow the handset battery to properly charge (for 16 hours) prior to first use or when you install a new battery pack. If you do not properly charge the phone, battery performance will be compromised.Battery Safety Precautions• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury.• To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User’s Guide.• Keep batteries out of the reach of children.• Remove batteries if storing over 30 days.NOTE: The RBRC seal on the battery used in your Thomson Inc. product indicates that we are participating in a program to collect and recycle the rechargeable battery (or batteries). For more information go to the RBRC web site at www.rbrc.org or call 1-800-8-BATTERY or contact a local recycling center.
37Display MessagesThe following messages show the status of the phone, provides Caller ID information, or helps you set up and use your phone.BLOCKED NUMBER Indicates the person is calling from a number which is blocked from transmission.CALL SCREENING Indicates you may use the handset to screen calls before answering the call. CHARGING... Indicates the handset needs to charge for a period of time before it can resume normal function.DELETE ALL? Prompt asking if you want to erase all CID records.DELETE CALL ID? Prompt asking if you want to erase the CID record showing on the display.DELETE? Prompt asking if you want to erase one of the 50 records stored in the phone’s memory. END OF LIST Indicates that there is no additional information in CID memory.ENTER NAME Prompt telling you to enter the name for one of the 50 memory locations.ENTER TEL NUMBR Prompt telling you to enter the telephone number for one of the 50 memory locations.HANDSET NAME Prompt telling you to enter the user name for the registered handset.HANDSET NEEDS Indicates you must register a non-registered handsetREGISTRATION prior to use. INCOMPLETE DATA Caller information is interrupted during transmission or the phone line is excessively noisy. Indicates no CID information was received, you are not subscribed to CID service, or CID service is not working.LINE IN USE Displays on handset while the line is in use.LONG DISTANCE Indicates CID record is from a long distance call.
38LOW BATTERY Indicates the battery needs to be charged. MSG WAITING OFF Indicates voice mail has been retrieved from service provider.NEW CALL XX XX represents the number of new CID records not reviewed.NEW VOICE MAIL Indicates voice mail has not been retrieved from service provider.NO CALLS Indicates there are no CID records in memory.OUT OF RANGE May indicate handset is too far away from the base or that the power has been interrupted. Move closer and check connections.PAGING or Someone pressed the page button on the base or delete/PAGING FROM int/conf button on the handsetREPT Indicates a repeat call message. Indicates a new call from the same number was received more than once.ROOM MONITORING.... The audio link between handsets is established.SEARCHING Indicates handset is searching for the base.SPKR Indicates the handset is in speakerphone mode.UNKNOWN NAME/ The incoming call is from an area not serviced by CIDCALLER/NUMBER or the CID information was not sent.
39Troubleshooting GuideCaller ID SolutionsNo Display• The battery must be fully charged. Try replacing the battery.• Make sure that the unit is connected to a non-switched electrical outlet. Disconnect the unit from the wall and plug it in again. • You must be subscribed to Caller ID service from your local telephone company in order to receive Caller ID records.Caller ID Error Message • This message indicates either the presence of noise on the line, or that an invalid message has been sent from the telephone company. Cordless Phone SolutionsNo dial tone• Check installation: Make sure the base power cord is connected to a working electrical outlet. Make sure the telephone line cord is connected to the base unit and the wall phone jack.• Connect another phone to the same modular jack; if the second phone doesn’t work, the problem might be with your wiring or local service.• The handset may be out of range of the base. Move closer to the base.• Make sure the battery is properly charged (for 16 hours).• Ensure the battery pack is installed correctly. • The handset should beep when you press the talk button, and the charge indicator on the base should be lit when the handset rests in the cradle. If not, the battery may need to be charged.• Place the handset in the base for at least 20 seconds to reset unit.Handset does not ring • Make sure the handset ringer programmed to ON.• Move closer to the base. The handset may be out of range.• You may have too many extension phones on your line. Try unplugging some phones.• Check for a dial tone.
40You experience static, noise, or fading in and out • Move closer to base. The handset might be out of range.• Relocate the base. Make sure base is not plugged into an electrical outlet with another household appliance.• Charge the battery.Unit beeps • Place handset in base for 20 seconds; if it still beeps, charge battery for 16 hours.• Clean the charging contacts on handset and base with a soft cloth.• See solutions for “No dial tone.”• Replace the battery.Memory Dialing doesn’t work • Make sure you programmed the memory location keys correctly.• Did you follow proper dialing sequence? Unit locks up and there is no communication between the handset and base • Unplug the power adaptor from the electrical outlet and the back of the base. Remove the handset battery. Wait for 30 seconds and plug the power adaptor back into the base and electrical outlet. Reconnect the battery and charge for 16 hours.Battery SolutionsIf you experience any of the following problems, even after recharging the battery, you may need to replace the battery pack: • Short talk time • Poor sound quality. • Limited Range • Charge indicator fails to turn on.
41Causes of Poor Reception• Aluminum siding.• Foil backing on insulation.• Heating ducts and other metal construction that can shield radio signals.• You’re too close to appliances such as microwaves, stoves, computers, etc.• Atmospheric conditions, such as strong storms.• Base is installed in the basement or lower floor of the house.• Base is plugged into AC outlet with other electronic devices.• Baby monitor is using the same frequency.• Handset battery is low.• You’re out of range of the base.General Product CareTo keep your telephone working and looking good, follow these guidelines:• Avoid putting the phone near heating appliances and devices that generate electrical noise (0210, motors or fluorescent lamps ).• DO NOT expose to direct sunlight or moisture.• Avoid dropping the unit and other rough treatment.• Clean with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the finish.• Retain the original packaging in case you need to ship the phone at a later date.• Periodically clean the charge contacts on the handset and base with a soft cloth.
42Warranty AssistanceIf trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved.Any unauthorized repairs, changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product. For instructions on how to obtain a replacement unit, refer to the warranty included in this guide or call customer service at 1-800-448-0329.Or refer inquiries to:Thomson Inc. Manager, Consumer Relations P O Box 1976 Indianapolis, IN 46206Attach your sales receipt to this booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period.Purchase Date Name of Store
43Limited WarrantyWhat your warranty covers:• Defects in materials or workmanship.For how long after your purchase:• One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.)What we will do:• Provide you with a new unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.How you get service:• Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials.• ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.” For rental firms, proof of first rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to: Thomson Inc. 11721 B Alameda Ave. Socorro, Texas 79927• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss.• A new unit will be shipped to you freight prepaid.What your warranty does not cover:• Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.)• Installation and setup service adjustments.• Batteries.• Damage from misuse or neglect.• Products which have been modified or incorporated into other products.• Products purchased or serviced outside the USA.• Acts of nature, such as but not limited to lightning damage.
44Product Registration:• Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage.Limitation of Warranty:• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.How state law relates to this warranty:• Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you.• This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.If you purchased your product outside the USA:• This warranty does not apply. Contact your dealer for warranty information.
45Accessory InformationTo place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376.A shipping and handling fee will be charged upon ordering.We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent.Items are subject to availability. DESCRIPTION MODEL NO.AC Power adaptor 5-2812Handset Replacement Battery 5-2840Belt Clip 5-2829Accessory Handset with Charge Cradle 5-2830
46IndexA
47Index
Model 2821300025224 (P0 Draft DOM E/S)08-10Printed in ChinaThomson Inc.101 West 103rd StreetIndianapolis, IN 46290-1102© 2008 Thomson Inc. Trademark(s) ® RegisteredMarca(s) Registrada(s)Visit the GE website at: www.GE.com/phones

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