Thomson 2-8359AH 1.9GHz DECT PHONE User Manual 2
Thomson Inc. 1.9GHz DECT PHONE Users Manual 2
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Contents
- 1. Users Manual 1
- 2. Users Manual 2
Users Manual 2
Using the Handset Becoming Familiar with Handset Operation Softkeys The Handset has two softkeys that serve multiple functions. The text shown above the softkey indicates the current function of the key. If no text is shown, then the key has no function. Press this softkey to select this action Press this softkey to select this action NavKey (Navigation Key) Use the NavKey to move around (up, down, left, right) within the menu screens and for positioning the cursor when editing text. Press the center of the NavKey to select an option within the menu screen (these are typically highlighted items). SELECT NavKey When on a phone call, use the up or down NavKey to adjust the volume. OFF (Red Key) When on a phone call, press this key to end a call (hang up). OFF Key 18 Return to the Home Screen by pressing the Red Key when within any menu or submenu. Using the Handset Sample of Text Entry: 1st press = 2nd press = 3rd press = 4th press = cycle repeats Entering Text Use the keypad to enter characters while in a text entry field. The first key press will display the first character presented on the key (refer to sample at left). Pressing the key repeatedly will cycle through the characters on the key. 1 Key enters a space in text mode (Of course, in numeric mode it enters 1) Text entry tips: Press for special characters # Key changes mode Upper Case/ Lower Case / Numeric Pressing the # key in text entry mode alternates among the following: • lower case • upper case • numeric The upper right corner of the screen will display which mode is activated. Press 1 to enter a space in lower or upper case mode. If in numeric mode, pressing 1 will enter the number 1. Special Charaters Highlighted character Back Yes If a special character is needed, press the Star key (the lower left corner key) to view a screen of these characters. Use the navkey to highlight the character that is needed. Push the Yes softkey to place the character into your line of text. Press this softkey to type the highlighted character. 19 Using the Handset Day to Day Use Making Calls To make a standard telephone call, press the green key (talk key) and then dial the number. If you want to use the speakerphone, press the green key a second time and then dial the number. For pre-dialing, (preview numbers before dialing) enter the numbers first. If you make a mistake when dialing use the NavKey (navigation key) to place the cursor to the right of the number you want to delete and press the softkey remove to delete the number. After entering the number, press the green key. Green key Press once: regular call Press twice: speakerphone Receiving Calls When the telephone is ringing, press the green key to answer the call. Press a the green key a second time if you want to answer using the speakerphone. Note: The speakerphone provides you a hands-free option while on a call. During a call, press the green key to alternate between speakerphone and normal handset use. Press Red Key: OFF Ending Calls While you are on a call, press the red key (OFF key) to end the call. Note: The screen displays the elapsed time of the call (in hours, minutes 20 and seconds) and the telephone number you dialed while you are on a call. After a call ends, the call summary will be displayed, showing the length of the call in hours, minutes and seconds. Using the Handset Mute Mute Flash During a call, press the Mute softkey to mute the microphone. Unmute Flash Press the UnMute softkey to resume normal conversation. Note: The Mute function is used to silence the microphone during a conversation. You will be able to hear the caller, but the caller will not be able to hear you until you press the UnMute softkey to resume the conversation. When you hang up the telephone, the feature will be canceled. Call Volume For the Earpiece, press the UP Navkey to raise volume You can adjust the listening volume from the earpiece or speakerphone during a call. While on a call, press UP or DOWN of the NavKey to adjust the volume of the earpiece. Press the DOWN Navkey to lower volume Menu Press the Sidekey UP or DOWN to adjust the Speakerphone volume To raise or lower the sound level of the speakerphone, press the UP/DOWN button on the Sidekey. Note: After adjustment, a volume bar will appear on the screen. It will only be displayed for three seconds and the volume level will be saved automatically. 21 Using the Handset Handset Screen Icons As you move from screen to screen, the icons at the top of the screen change and display important information: Top Bar Icons The visibility and color of this icon tell you the status of the phone’s connection Green : the handset is registered to the Advanced Cable Gateway and has a connection Red : the handset is registered to the Advanced Cable Gateway but does not have a connection at this time Login you are using Menu Not Visible : the handset is not registered Battery Indicator : displays when the battery is charging. Busy/Waiting Email Alert Handsfree “Loudspeaker” Mute The ringer volume is off. 22 Web Configuration Access and Change Gateway Advanced Settings The Gateway offers local management capability through a built in HTTP server and a number of diagnostic and configuration web pages. You can configure the settings by way of the webpage and apply them to the device. Once your host PC is properly configured; please proceed as follows: Connect to 192.168.100.1 ? X Thomson User name: Password: Remember my password OK Cancel 1. Start your web browser and type http://cable.config/ 2. After connecting to the site, you will be asked to enter username and password. By default, the Login Name is: ______ (leave the field blank) Password is: admin If you log in successfully, the main webpage will appear. You can also access these pages by inserting the CD that came with your Gateway. 23 Web Configuration Outline of Web Manager The main screen will be shown as below. Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Thomson Advanced Cable Gateway Configuration Software Welcome to Thomson Advanced Cable Gateway configuration pages. These pages provide information on your Gateway and allow you to configure its telephone and networking features. Connection Password Main Menu The hyperlinks on the top of the page, including Gateway, VoIP, Router, Wireless, eMTA-Settings and several sub-menu items. Title The sidebar on the left side of the page indicates the title of this management interface. Main Window The current workspace of the web management containing configuration or status information. item first and the pages or groups of pages Select a Main Menu associated with that topic will appear in the sidebar . This arrangement makes navigation easy. 24 Web Configuration Gateway – Status Web Page Group 1. Software Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Status Software This page displays information on the current system software. Software Information Connection Standard Specification Compliant DOCSIS 2.0 Hardware Version ACG90x rev 0 Password Software Version cable ACG905 1.4.5.0 DOCSIS Software Version 2.0.0 alpha5 DECT Software Version 1252.64 Cable Modem MAC Address 00:1E:69:A0:01:9D Cable Modem Serial Number 87003804790030 Status System Up Time 0 days 0h:02m:10s Router IP Address Information Status Section shows the hardware and software information about your Gateway. Section shows how long your Gateway has operated since last time being powered up and some key information the cable modem received during the initialization process with your cable company. 25 Web Configuration 2. Connection This page reports Current Connection Status containing startup procedures, downstream and upstream status and so on. The information can be useful to your cable company’s support technician if you’re having problems. Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Status Connection: This page displays information on the status of the cable modem’s H FC and IP connectivity Software Startup Procedure Connection Acquire Downstream Channel Complete Connectivity State Complete Password Procedure Status Boot State Complete Configure File Complete Downstream Channel Lock Status Not Locked Modulation Unknown Channel ID Symbol rate Unknown Downstream Frequency 253000000 Downstrean Hz Power SNR 23.200000 dB -6,300000 dBmV Upstream Channel 3. Password This page is used to Change the Password that enables you to access the Gateway web pages next time. Note: The default User Name is: ________ (leave the field blank) The Password is: admin The user name and password can be a maximum of 15 characters and are case sensitive. Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Status Password: This page allows administration of access privileges and the ability to restore factory defaults to the system. Software Connection User Name Password ***** Re-Enter Password ***** Password 26 Apply Web Configuration Gateway – Telephony Web Page Group 1. Base This page displays information on the DECT Handset base station Administration Gateway Status - Telephony- Router - Wireless eMTA-Settings Telephony Base This page displays information on the DECT base system. Base Information Handsets Standard Specification Compliant PacketCable 1.0 Software Version 1249 EEPROM Revision 64 REPI 00FS400930 Password 2. Handsets This page displays information on the DECT Handsets subscribed to the ACG Administration Gateway Status - Telephony- Router - Wireless eMTA-Settings Telephony Handsets : This page displays information on the DECT handsets. Base Subscribed Handsets Handsets Handset 2 subscribed, narrowband Password Handset 1 subscribed, narrowband Handset 3 subscribed, narrowband Handset 4 subscribed, narrowband Handset 5 subscribed, narrowband Subscribe a Handset Update Status Clear all Subcriptions 27 Web Configuration Gateway – Router Web Page Group 1. LAN By default the DHCP server function for the LAN is activated. LAN settings can be modified on this page. With this function activated, your cable company’s DHCP server provides one IP address for your Gateway. Your Gateway’s DHCP server provides IP addresses to your PCs within the range of addresses specified in the DHCP range start and stop address fields. A DHCP server leases an IP address with an expiration time. For example, to change the lowest IP address that your Gateway will issue to your PCs, enter it into the DHCP Range Start Address box and then click Apply. Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Router LAN: This page allows configuration and status of the optional internal DHCP server for the LAN. LAN WAN Computer Network Configuration IP Address: 192.168.0.1 Subnet Mask: 255.255.255.0 Firewall Forward DHCP Server DMZ DHCP Range Start Address: DHCP Range Stop Address: DHCP Lease Time Yes No 192.168.0.10 192.168.0.99 24h Note: It is highly recommended that these setting not be changed. 28 Web Configuration 2. WAN This page displays information on the WAN parameters of the Gateway. Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Router WAN : This page displays information on the WAN parameters of the gateway LAN WAN WAN IP Address: 10.22.15.7 Expires in: 4d:15h:52m:2s Computer Firewall Forward DMZ 3. Computers This page displays the status of the DHCP clients (lists all computers connected to your computer) - Computer name, IP address and mac address. In addition the interface of each computer is displayed. Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Router Computer : This page shows the status of the DHCP clients LAN WAN DHCP Clients Computer Status IP Address MAC Address Interface Computer Firewall Forward DMZ 29 Web Configuration 4. Firewall This page allows you to choose the firewall settings of the Gateway in order to protect the computers within your home network from malicious attacks from outsiders. In addition you can use this feature to restrict a computer within your home network from accessing certian Internet traffic by IP address and by logical ports. 3 security levels are proposed: Minimum (default) Medium Maximum Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Router Firewall : This page allows you to restrict a computer within your home network from accessing certain internet traffic by IP address and by logical ports. LAN Security WAN Computer Minimum Minimum Medium (filter input) Maximum (filter both input and output) Firewall Forward DMZ Minimum Level of Security The minimum level allows all the incoming and outgoing traffic, except for: • Windows Ports: 137, 138, 139. These ports are used for local networks. So, the Firewall allows a minimum level of security. Apple products are also supported Medium Level of Security This level of security blocks all the incoming traffic and allows all outgoing traffic. Already established connections are accepted. 30 Web Configuration Maximum Level of Security This level blocks all the incoming and outgoing traffic with the following exceptions: • Connections to the following services (servers located on the WAN) are accepted: • FTP (port 20/21) • www.(port 80) in TCP • http (port 443) in TCP • SMTP (port 25) in TCP and UDP • POP2 (port 109) in TCP and UDP • POP3 (port 110) in TCP and UDP • nntp (port 119) in TCP All the packets of an already established connection are accepted. 5. Forwarding For LAN / WAN communications, the Gateway normally allows you to originate an IP connection only with a PC on the WAN; it will ignore attempts of the WAN PC to originate a connection onto your PC. This protects you from malicious attacks from outsiders. However, sometimes you may wish for anyone outside to be able to originate a connection to a particular PC on your LAN, if the destination port (application) matches one that you specify. Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Router LAN WAN Computer Firewall Forward Forwarding : This allows for incoming requests on specific port numbers to reach web servers, FTP servers, mail servers, etc. so they can be accessible from the public internet. A table of commonly used port numbers is also provided Application Name Source Port(s) Protocol 80 TCP HTTP Both Apply Cancel IP Address Destination Port 192.168.0.5 0000 80 Remove All DMZ 31 Web Configuration This page allows you to specify up to 9 such rules. The IP address can be entered multiple times with different ports. For example, to specify that outsiders should have access to an HTTP server (HTTP on port =80) (HTTP port) amd Protocol = TCP (HTTP runs over TCP) • Create 1 rule with that address and with Source Port = 80 and Destination Port =80 (HTTP port) and Protocol = TCP (HTTP runs over TCP) • click on “+” to enter this rule • Click “apply” to validate the configuration • This will cause inbound packets that match to be forwarded to that PC rather than blocked Buttons + and – are used to add and remove a rule Button apply is used to validate the rules entered Button cancel is used to cancel the last action Button remove all is used to remove all the rules List of common applications and ports they use: • AUTH : port 113 • POP3 : port 110 • DNS : port 53 • PPTP : port 1723 • FTP : port 21 • SMTP : port 25 • FTP_DATA : port 20 • SSH : port 22 • FTP_SRV : ports 1024 to 65535 • TELNET : port 23 • HTTP : port 80 • TFTP : port 69 • HTTPS : port 443 • VNC : port 5900 • IPSEC : port 500 • VNC_http : port 5800 • NTP : port 123 Note: For certain data transfer applications (FTP for example), you have to use firewall security levels minimum or medium because most of the traffic is blocked in the maximum level of security. 32 Web Configuration 6. DMZ Host Use this page to designate one PC on your LAN to be exposed to the Internet for use of a special-purpose service (for example - internet games or video conferences). DMZ hosting opens all ports of a PC. Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Router LAN WAN Computer DMZ Host (Exposed Host) : This page allows you to open all ports on one chosen computer. Warning, in the DMZ, the computer becomes exposed or visible directly from the Internet and, because of this, becomes more vulnerable to hackers. DMZ Address: Apply Remove Cancel Firewall Forward DMZ Warning: in the DMZ, the computer becomes exposed and visible directly from the Internet so becomes more vulnerable to hackers. (see the Router/ forwarding section on page 29 to open only specific ports on your PC) 33 Web Configuration Gateway – Wireless Web Page Group Important - Changes to the Wireless Web Pages should be made from a PC that is hard wired to the Gateway. The Wireless Web Pages Group enables a variety of settings that can provide secure and reliable wireless communications. The Advanced Cable Gateway offers a choice of the following: • WEP and WPA/WPA2 authentication of your PCs to the Gateway • Encryption keys for communication between the Gateway and your PCs to guarantee security • An Access Control List function that enables you to restrict wireless access to only your specific PCs. Performance Because your wireless communication travels through the air, the default wireless channel setting may not provide optimum performance in your home if you or your neighbors have other interfering 2.4GHz devices such as cordless phones. If your wireless PC is experiencing very sluggish or dramatically slower communication compared with the speed you achieve on your PC that is wired to the Gateway, try changing the channel number. See the 802.11b/g Basic Web Page discussion below for details. Authentication Authentication enables you to restrict your Gateway from communicating with any remote wireless PCs that aren’t yours. The following minimum authentication-related changes to factory defaults are recommended. See the 802.11b/g Basic and Access Control Web Page discussions below for details. Network Name (SSID) – Set a unique name you choose Access Control List – Enter your wireless PCs’ MAC addresses 34 Web Configuration Security Security secures or scrambles messages traveling through the air between your wireless PCs and the gateway, so they can’t be observed by others. The following minimum security setting changes to factory defaults are recommended. • Change the default Network name of SSID • Enable mac address filtering by using the Access control list features • Choose WPA/WPA2 encryption See the 802.11b/g Security Web Page discussion below for details. 1. 802.11b/g Basic To set the basic configuration for the wireless features, click Basic from the Wireless menu. Note: These must match the settings you make on your wireless-equipped PC on the LAN side. The SSID is your Network Name. • Change the default to a name of your choice up to 32 characters long. • The wireless radio in your Gateway can be completely de-activated by changing Interface to Disabled). • Click the Apply button to save your settings. Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Wireless 802.11b/g Basic : This page allows configuration of the Access Point parameters, including the SSID and channel number. Basic Interface Enabled Security Wireless MAC Address: 00:19:df:80:00:68 Access Control Network Name (SSID) ACG Welcome New Channel Current Channel Data Encryption Mode: wpa2 Apply Cancel The Gateway WiFi radio frequently transmits a beacon signal which can contain this network name (SSID). The network Type is Open, so your SSID is included in that beacon, and is therefore detectable by any nearby wireless equipped PCs in the area. 35 Web Configuration 36 Setting Description Value List or Range Default Interface Enable or disable the wireless interface. Enabled, Disabled Enabled Wireless Mac Address The Mac address of the wireless card installed is displayed THOMSONACG-XXXX as preconfigured by the factory 11 Network Name (SSID) Set the Network Name (also known as SSID) of this network. Up to 32-character string containing ASCII characters with codes between 0x20 and 0x7e New Channel Select a particular channel on which to operate. 1-13 Data Encryption Mode The data encryption mode currently used is displayed WPA-PSK (TKIP) Web Configuration 2. 802.11b/g Security This page allows you to configure the Network Authentication. This page provides several different modes of wireless security. You will have to enter proper information according to the mode you select. A network encrypted with WPA/WPA2 is more secure than a network encrypted with WEP, because WPA/WPA2 uses dynamic key encryption. To protect the information as it traveling through the air, you should enable the highest level of encryption supported by the ACG: WPA2-PSK (AES) WPA2-PSK (AES) To enable WPA2 (Make sure that your wireless client and client manager are compatible with it.) Choose WPA2-PSK (AES) in the security drop down menu. Select a passphrase: the passphrase is composed of more than 8 alphanumerical characters. Upper and lower case characters can be used. Use a strong passphrase which combines letters and numbers. (The alphanumeric character set consists of the numbers 0 to 9 and letters A to Z.) Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Wireless 802.11b/g Security : This page allows configuration of the security, WEP key or WPA passphrase. Basic Security Security WPA Passphrase Access Control WPA2-PSK(AES) Apply Cancel Click on apply WPA2-PSK (AES) authentication and encryption The authentication uses a 4-way handshake to check wether the Pre shared Keys (PSKs) are identical. Advanced Encryption Standard () is the state of the art encryption mechanism which provides the highest form of security for home users. 37 Web Configuration Other security modes available: WPA-PSK (TKIP) This is the default security mode. Temporal Key Integrity Protocol (TKIP) is used for dynamic encryption of the data. WEP-Open and WEP-Shared If one of these security modes is chosen, you have to enter a 128 bits encryption key Encryption Key 128 bits The key used for WEP is a 128 bit hexadecimal ([0-9] [A-F]) key. The key is composed of 26 hexadecimal characters. 38 Web Configuration 3. Access Control This page allows you to ensure security by setting an access control to the Access Point (AP). Access control is done on client’s mac addresses Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Wireless 802.11b/g Access Control : This page allows configuration of Access Control to the AP as well as status on the connected clients. Basic MAC Restrict Mode Allow Security Access Control MAC Addresses 00:14:BF:9F:AB:B4 Connected Clients Computer Home IP Address MAC Address MAC Restrict Mode: Click Disabled to welcome all of the clients on the network (default setting). Click Allow to permit only the clients on the list to access the cable modem. Click Deny to prevent the clients on the list to access this device. MAC Address: Your Gateway identifies wireless PCs by their WiFi MAC Address. This address consists of a string of 6 pairs of numbers 0-9 and letters A-F, such as 00 90 4B F0 FF 50. It is usually printed on the WiFi card of the device (e.g. the PCMCIA card in a laptop). Enter the MAC addresses of the connected clients into the fields, and then click Apply to add them to the list for access control. A maximum of 9 MAC addresses can be entered. +: After proper configuration, click on the + button to invoke the settings. Connected Clients: The information of currently connected clients will be displayed here. 39 Web Configuration eMTA settings – Basic Web Page Group This group of pages gives information on the hardware and the state of your cable connection. The access to this groupof pages is protected by a static password: no username, password:Thomson 1. Status This page displays: • Basic LAN Status of This Device (including the downstream and upstream status) • Device Information • Interface Parameters Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Basic Status CM Hardware Event Log CM State Status This page displays information on the status of the cable modem’s HFC and IP connectivity. RF Downstream Frequency: 405.000 MHz Power: 13.5 dBmV SNR: 39.5 dB Modulation: QAM-256 RF Upstream 40 Frequency: 33.000 MHz Power: 43.8 dBmV SNR: 2560Ksym/sec Modulation: QPSK Web Configuration 2. CM Hardware The CM hardware is displayed on this page. Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Basic Hardware This page displays the CM and MTa event logs. Status CM Hardware CM Hardware HW Revision: Event Log Vendor: Thomson BOOT Revision: 2.1.8o SW Revision: 2.0.0alpha3 Model: ACG905 Product Type: ACG905 CM State Flash Part: Download Revision: (unknown) Software Revision: 2.0.0alpha3 Serial number: 87003804790087 MTA Hardware MTA Serial Number: 87003804790087 3. Event Log The CM event log is displayed on this web page. Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Basic Event Logs This page displays the CM and MTa event logs. Status CM Event Log CM Hardware Date/Tme Event Log 03/03/2008 19:23 Critical (3) D3.0 DHCP WARNING - Non-critical field invalid in response 01/01/2000 00:02 Critical (3) R2.0 No Ranging Respnonse received - T3 time-out 01/01/2000 00:02 Critical (3) T1.0 SYN Timing Synchronization failure - Failed to acquire QAM/QPSK CM State Event Level Event ID Description 41 Appendix - Customizing Your Handset 4. CM State This page shows the current state of the cable modem. Administration Gateway Status - Telephony - Router - Wireless eMTA-Settings Basic CM State This page displays the state of the CM/MTA. Status CM State: Event Log Docsis-Downstream Scanning Done Docsis-Ranging Done CM State 42 CM Hardware CM Hardware Operational Docsis-DHCP Done Docsis-TFTP Done Docsis-Data Reg Complete Done Telephony-DHCP Completed Telephony-Security Disabled Telephony-TFTP Completed Telephony-Reg with Call Server L1: Operational/L2: Operational Appendix - Customizing Your Handset Additional Information Customize Your Handset Chart of the Menus While in the home screen press the menu softkey. Select the settings icon to access the settings menu of the phone. The menu structure is as follows: CONFIRM - When working in the screens on your handset, there are two ways to confirm your selections. In most screens you will use a softkey for “OK”; but, if that is not available, use the “Select” key located in the center of the navigation key. Ring Tone Ring Tone Time Settings Phone Settings Ring Volume External Calls (choice of 5 ringtones) Internal Calls (choice of 6 ringtones) Beep Tone Key Beep (on/off) Low Battery (on/off) Out of Range (on/off) Notifications (on/off) Alarm on/off Set Alarm Tone Time Format Handset Settings Ear Volume Contrast Backlight Auto Talk Handset Update Base Settings System PIN Reset to Default Register Handset Registration Select Base De-Register Handset ID 43 Appendix - Customizing Your Handset 1. Ring Tone a. Selecting a Ring Tone • In the home screen, select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Ring Tone” and confirm. • Select “Ringtone” and confirm. • Select “External Calls” or “Internal Calls” and confirm. • Select the ringtone you want and confirm by pressing the softkey for “Use”. b. Adjusting the Ringer Volume • In the home screen, select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Ring Tone” and confirm. • Select “Ring Volume” and confirm. • Use the up and down key to adjust the volume then confirm. c. Changing the Beep Tones Settings To turn beep tones on (or off): Key Beep: • In the home screen, select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Ring Tone” and confirm. • Select “Beep Tones” and confirm. • Select “Key Beep” and confirm. • Select “Off” or “On” and confirm. Low Battery: • In the home screen, select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Ring Tone” and confirm. • Select “Beep Tones” and confirm. • Select “Low Battery” and confirm. • Select “Off” or “On” and confirm. 44 Appendix - Customizing Your Handset Out of Range: • In the home screen, select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Ring Tone” and confirm. • Select “Beep Tones” and confirm. • Select “Out Of Range” and confirm. • Select “Off” or “On” and confirm. Notifications: • In the home screen, select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Ring Tone” and confirm. • Select “Beep Tones” and confirm. • Select “Notify” and confirm”. • Select “Off” or “On” and confirm. 2. Time a. Customizing the Alarm Ringer • In the home screen, select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Time Settings” and confirm. • Select “Alarm” and confirm. • Select “Alarm Tone” and confirm. • Select the ringer type (radio or ringtone) and confirm. Note: If you select a radio channel that proves to be unavailable, a ringtone will be played instead. 45 Appendix - Customizing Your Handset 3. Phone Settings a. Changing the Display Contrast • In the home screen, select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Handset” and confirm. • Select “Contrast” and confirm. • Use the up and down keys to adjust the contrast and confirm. b. Auto Talk Auto Talk “ON”- If you pick up the handset from the dock when the phone is ringing, the handset will automatically give you that ringing line without the need to press the green (talk) button. Auto Talk “OFF” - In the same situation, you will have to press the talk button to answer the ringing phonecall. • In the home screen, select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Handset” and confirm. • Select “Auto Talk” and confirm. • Select “Off” (or “On”) and confirm. c. Restoring the Default Settings This option allows you to restore the Handset to its original default settings. This procedure will reset the base PIN (0000 by default). However, all the numbers stored in the phonebook, the call log and the most recently-dialed numbers list will be retained. • In the home screen, select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Default Settings” and confirm. • Enter the PIN (0000 by default) and confirm. 46 Appendix - Customizing Your Handset 4. Call Lists a. Understanding Caller Identification Data If you subscribe to your network provider’s “Caller Identification” (caller ID) service, you can see who is calling you before you take the call. If you subscribe to the “Call Waiting” service as well, the same identification process applies to calls received when you are already on a call. The calls made and received are logged automatically, together with number, date and time. The following messages may be displayed on-screen during the call: • Caller’s name and number - if the caller’s number is forwarded by the network, • “Withheld” if the caller is using the secrecy function, or “Unavailable” if the network does not forward the name or number, • “External Call” will display if you do not subscribe to the “Caller Identification” service. b. Viewing the Call List If you subscribe to your network provider’s “Caller Identification” service, your system will store details of calls made and received, together with their date and time. 47 Appendix - Customizing Your Handset 5. Using Your Phone With Multiple Handsets a. Registering/Re-Registering an Extra Handset You can have up to 5 handsets registered to your Advanced Cable Gateway system base. Refer to Thomson URL to see how addtional Handsets may be purchased. If you already have 5 handsets registered and you want to swap one of them, you must remove that handset from your list of registered phones (uninstall it) before installing the replacement handset. On the base: • Switch the base to registration mode. On the handset: • Select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Registration” and confirm. • Select “Register Handset” and confirm. • Select the base to be associated with this handset (1 to 4) and confirm. • Enter the system PIN (0000 by default) and confirm. • Wait 3 to 4 minutes for the confirmation screen. • Your Handset is now registered. b. Selecting a Base Each Handset may be registered to 4 different Gateway bases. If you register your handset with a non-Thomson Advanced Cable Gateway base, you will not be able to access the data functions. To change base: • Select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Registration” and confirm. • Select “Select Base” and confirm. • Select the number of the base using the up and down (navigation) keys (1 to 4) and confirm. • The bases to which the handset is registered are identified by the [ ] symbol. 48 Appendix - Customizing Your Handset c. Un-Registering a Handset Handsets can only be un-registered from another Handset. • Select “Menu” by pressing the softkey. • Select the settings icon and confirm. • Select “Registration” and confirm. • Select “De-Register” and confirm. • Enter the secret system PIN (0000 by default) and confirm. • Using the up and down (navigation) keys, select the Handset to be unregistered and confirm. d. Making/Taking an Intercom Calls Making an intercom call • On the keypad, select the number of the internal Handset you want to call (1 to 5) then press the (green) talk key. Taking an intercom call When you receive an internal call, the screen displays the number of the calling Handset and “Internal Call”. • Press (green) talk key or the answer softkey to answer the call. To hang up at the end of the call, press the (red) OFF key. 49 Appendix - Wiring Wiring Example Splitters - TV converter TV converter ACG Modem Cable Drop TV converter Grounding Wire New Cable Wire New 2-way splitter: One leg goes directly to the ACG (modem) One leg goes directly to the IN on the next splitter Grounding Rod For optimum performance, be sure to connect your Advanced Cable Gateway to the first point the cable enters your home. The splitter must be rated for at least 1GHz. 50 Appendix - FAQ Frequently Asked Questions Q. How does the Advanced Cable Gateway Work? A. The Advanced Cable Gateway provides high-speed Internet access as well as cost-effective, telephone voice and fax/modem services for residential subscribers over a CATV (cable TV) infrastructure. It can inter-operate with the PacketCable compliant head end equipment and provide IP-based voice communications. The IP traffic can transfer between the Advanced Cable Gateway and DOCSIS compliant head end equipment. The data security secures upstream and downstream communications. Q. How do I get the system installed? A. Your cable service provider can do the installation for you or provide you with a self-installation kit. Q. Can I watch TV, surf the Internet, and talk to my friends through the Advanced Cable Gateway at the same time? A. Absolutely! Q. What if my Gateway has a problem? A. Consult the troubleshooting appendix or contact your service provider. Q. Where can I get additional handsets? A. Refer to URL Q. What do the LED lights mean? A. Refer to the “Lights Guide” section in Troublshooting. 51 Appendix - Lights Guide Lights Guide Note - There is a simplified version of this table on page (yada yada) Legend: ON LED is on SLOW BLINK LED is blinking slowly OFF LED is off FAST BLINK LED is blinking quickly LED can be in any state (on, off or blinking) Battery LAN Active Telephone DOCSIS Start-Up Operation Note 1 Boot Up Operation LED LABEL Power On during 0.25s Power ( LED desc. when battery is inserted ) OFF ON DS/US ONLINE LINK TEL ON ON ON ON SLOW BLINK OFF OFF From Power On to System Synchronization complete ON OFF SLOW BLINK Before DS scanning: during ~ 15s ON OFF ON ON OFF OFF (Note 3) OFF DS scanning & acquiring SYNC ON ON FAST BLINK From SYNC completed, receiving UCD to ranging completed ON ON SLOW BLINK OFF OFF DHCP ON ON ON FAST BLINK OFF config file download ON ON ON SLOW BLINK OFF Registration & BPI initialization ON ON FAST BLINK FAST BLINK OFF Operational (NACO On) ON ON ON ON OFF Operational (NACO Off) ON ON ON OFF OFF Provisioning ON ON ON ON FAST BLINK Registered ON ON ON ON ON No Ethernet or WiFi Link ON ON ON ON OFF Ethernet or WiFi Link ON ON ON ON ON Tx/Rx Ethernet or WiFi Traffic ON ON ON ON FLASH ACG in dect association mode = Page button has been pressed for more than 12s ON ON ON ON FAST BLINK “X” indicates that this LED is not used to show the state of operation described on this line. Check in this column for the state in which this LED is ON. Note 1- “Flash” indicates a CM or eMTA initialization process in progress. A “Flash” that does not stop indicates an initialization error. Note 2- During an AC Power Failure with a bad battery, the operation of the device may not be possible due to lack of battery power; all LEDs may be “Unlit”. 52 Note 3- LED turns on when connection to a PC is detected. Appendix - Lights Guide Battery ( LED desc. when battery is inserted ) DS/US ONLINE LINK TEL all lines OnHook ON 1 line or more Off-Hook ON all lines OnHook ON 1 line or more Off-Hook ON all lines OnHook ON 1 line or more Off-Hook ON SLOW BLINK all lines OnHook FLASH ON 1 line or more Off-Hook FLASH all lines OnHook FLASH ON CM Normal Operation CM Normal Operation ON SLOW BLINK ON OFF NOTE 2 OFF SLOW BLINK OFF OFF ON SLOW BLINK FLASH all lines OnHook OFF OFF SLOW BLINK OFF NOTE 2 NOTE 2 NOTE 2 ON SLOW BLINK SLOW BLINK NOTE OFF ON Restore to Factory Settings During Software download & while updating the FLASH memory SLOW BLINK SLOW BLINK 1 line or more Off-Hook 1 line or more Off-Hook ON CM Normal Operation Low Battery Low Battery Power ACG is powered off. Press the Page button while powering on the ACG. Hold the page button for 5s Turn on all LEDs when factory RESET starts eMTA Reset (soft Reset) SW Download Operation Bad Battery AC Power Failure Good Battery Bad Battery eMTA Normal Operation AC Power Good Good Battery LED LABEL Upon pressing the Rest button LEDs behave as if the device is powering up SLOW BLINK 53 Appendix - Troubleshooting Troubleshooting You can correct most problems you have with your Gateway by consulting the troubleshooting list that follows: I can’t access the internet. Check all of the connections to your Advanced Cable Gateway. Your PC is connected to the USB port or your Ethernet card may not be working. Check if each product’s documentation for more information. The Network Properties of your operating system may not be installed correctly or the settings may be incorrect. Check with your ISP or cable company. All of the lights are flashing in sequence. This means the Advanced Cable Gateway is automatically updating its system software. Please wait for the lights to stop flashing. The updating process typically lasts less than one minute. Do not remove the power supply or reset the Advanced Cable Gateway during this process. I can’t get the modem to establish an Ethernet connection. Even new computers don’t always have Ethernet capabilities – be sure to verify that your computer has a properly installed Ethernet card and the driver software to support it. Check to see that you are using the right type of Ethernet cable. The modem won’t register a cable connection. If the modem is in Initialization Mode, the INTERNET light will be flashing. Call your Cable Company if it has not completed this 5-step process within 30 minutes, and note which step it is getting stuck on. The modem should work with a standard RG-6 coaxial cable, but if you are using a cable other than the one your Cable Company recommends, or if the terminal connections are loose, it may not work. Check with your Cable Company to determine whether you’re using the correct cable. 54 Appendix - Troubleshooting If you subscribe to video service over cable, the cable signal may not be reaching the modem. Confirm that good quality cable television pictures are available to the coaxial connector you are using by connecting a television to it. If your cable outlet is “dead”, call your Cable Company. Verify that the Cable Modem service is DOCSIS compliant and PacketCable compliant by calling your cable provider. I don’t hear a dial tone when I use a telephone. Telephone service is not activated. If the TEL light on the Advanced Cable Gateway stays on while others flash, check with your TSP or cable company. If the TEL light is blinking when the phone is not in use, contact your service provider. If the Advanced Cable Gateway is connected to existing house telephone wiring, make sure that another telephone service is not connected. The other service can normally be disconnected at the Network Interface Device located on the outside of the house. 55 Appendix - FCC Information FCC Declaration of Conformity and Industry Canada Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Trade Name: Model: ACG905 Equipment Classification: Computing Device Accessory Responsible Party: Thomson Inc. 101 W. 103rd St. Indianapolis, IN 46290 U.S.A. Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect this equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. FCC regulations state that unauthorized changes or modifications to this equipment may void the user’s authority to operate it. This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. 56 Appendix - Fcc Information FCC Declaration of Conformity for Handset Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Privacy of Communications may not be ensured when using this product. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference). • Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna. • Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected. If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies. NOTICE: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hearing Aid Compatibility (HAC) This telephone system meets FCC standards for Hearing Aid Compatibility. Licensing Licensed under US Patent 6,427,009. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.” 57 Appendix - Service Service Information If you purchased or leased your Advanced Cable Gateway directly from your cable company, then warranty service may be provided through your cable provider or its authorized representative. For information on 1) Ordering Service, 2) Obtaining Customer Support, or 3) Additional Service Information, please contact your cable company. If you purchased your Advanced Cable Gateway from a retailer, see the enclosed warranty card. 58 Appendix - Gossary Glossary 10BaseT Unshielded, twisted pair cable with an RJ-45 connector, used with Ethernet LAN (Local Area Network). “10” indicates speed (10 Mbps), “Base” refers to baseband technology, and “T” means twisted pair cable. Authentication The process of verifying the identity of an entity on a network. DHCP - (Dynamic Host Control Protocol) A protocol which allows a server to dynamically assign IP addresses to workstations on the fly. Ethernet card A plug-in circuit board installed in an expansion slot of a personal computer. The Ethernet card (sometimes called a Network Interface Card or NIC) takes parallel data from the computer, converts it to serial data, puts it into a packet format, and sends it over the 10BaseT or 100BaseT LAN cable. DOCSIS - (Data Over Cable Service Interface Specifications) A project with the objective of developing a set of necessary specifications and operations support interface specifications for Cable Modems and associated equipment. F Connector A type of coaxial connector, labeled CABLE IN on the rear of the Advanced Cable Gateway that connects the modem to the cable system. HTTP - (HyperText Transfer Protocol) Invisible to the user, HTTP is used by servers and clients to communicate and display information on a client browser. Hub A device used to connect multiple computers to the Advanced Cable Gateway. IP Address A unique, 32-bit address assigned to every device in a network. An IP (Internet Protocol) address has two parts: a network address and a host address. This modem receives a new IP address from your cable operator via DHCP each time it goes through Initialization Mode. Key exchange The swapping of mathematical values between entities on a network in order to allow encrypted communication between them. MAC Address The permanent “identity” for a device programmed into the Media Access Control layer in the network architecture during the modem’s manufacture. Network Driver A file that is loaded on the computer to allow the computer to recognize the Ethernet card or USB port. NID - (Network Interface Device) 59 Appendix - Glossary The interconnection between the internal house telephone wiring and a conventional telephone service provider’s equipment. These wiring connections are normally housed in a small plastic box located on an outer wall of the house. It is the legal demarcation between the subscriber’s property and the service provider’s property. PacketCable A project with the objective of developing a set of necessary telephony specifications and operations support interface specifications for Advanced Cable Gateways and associated equipment used over the DOCSIS based cable network. PSTN - (Public Switched Telephone Network) The worldwide voice telephone network which provides dial tone, ringing, full-duplex voice band audio and optional services using standard telephones. Provisioning The process of enabling the Media Terminal Adapter (MTA) to register and provide services over the network. TCP/IP - (Transmission Control Protocol/Internet Protocol) A networking protocol that provides communication across interconnected networks, between computers with diverse hardware architectures and various operating systems. TFTP - (Trivial File Transfer Protocol) The system by which the Media Terminal Adapter’s configuration data file is downloaded. TSP - (Telephony Service Provider) An organization that provides telephone services such as dial tone, local service, long distance, billing and records, and maintenance. Universal Serial Bus - (USB) USB is a “plug-and-play” interface between a computer and addon devices, such as an Advanced Cable Gateway. Xpress Technology One of the popular performance-enhancing WiFi technologies, designed to improve wireless network efficiency and boost throughput. It is more efficient in mixed environments, and it can work with 802.11a/b/g networks. 60 Index Entering Text 19 special characters 19 Ethernet cable 14 connection 14 port locations 4 Advanced Cable Gateway battery install 9 front panel 3 introduction 1 rear panel 4 set-up activation 16 ethernet more than two computers 15 fax 15 telephone 15 Wi-Fi 8 battery - handset charging 11, 12 rechargeable i cable input connector location 4 call end 20 hands-free 20 make 20 receive 20 caller ID 47 call waiting 47 color ring 5 computer 1 connections hub 14, 15 more than two 15 one or two 14 port switch (containing hub) 14 requirements 1 CPU 1 ethernet 1 operating system 1 software 1 video 1 DC adapter 11 FCC iii Gateway reset 4 Green Key 5 Handset iv add new 4 batteries install 10 care of iv charging with dock 11 charging with Gateway 12 color ring 5 customization call list call waiting 47 customizing beep tone 44 call list 43 caller ID 47 ID 43 multiple 48 register 48 un-register 49 phone setting 43 registration 43 ring tone 43, 44 ring volume 44 time setting 43 diagram of 5 dock 11 Earpiece 5 icons (top of screen) 22 introduction iv microphone 5 Page 4 side key 5 Handset dock 11 61 Hands-Free 20 text enter special characters 19 Icons Handset 22 UnMute 21 USB connector 4 Keypad 5, 19 lights flashing (on ACG) 16 table for 52 loudspeaker care of 10 location 5 Mute 21 navigation key (Navkey) 5, 18 OFF key 5, 18 Red key 5, 18 safety power source ii technical specifications i warnings ii softkey 5, 18 Speakerphone 20 Talk Key 5 Telephone call end 20 hands-free 20 make 20 receive 20 connector location 4 telephone devices connection 15 62 Volume earpiece 21 speakerphone 21 web configuration access 23 Web Manager 24 Status Page Group 25 Wi-Fi 8, 16, 17 installation 8, 17 SSID 17 WPA 17 NOTES 63 NOTES 64 NOTES 65 NOTES 66 NOTES 67 NOTES 68 NOTES 69 ©Thomson Inc - Trademark(s)*Registered\-Marca(s) Registada(s)\ Photos and features subject to change without notice. Illustration of product finish may vary from actual color. TOCOM 36330460 V2
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