Thomson 2-8821A DECT 6.0 CORDLESS HANDSET SPEAKERPHONE/ANSWERING S User Manual USERS MANUAL

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2 8821A User Manual HTML Version

USERS MANUAL

Model 28821 Series

DECT 6.0 Cordless

Handset Speakerphone

Answering System

User’s Guide

Your new GE telephone system is EXPANDABLE up to a total of 6 handsets

(by purchase of optional Model TBD handset with charge cradle)

Need Artwork

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched

Telephone Network and is in compliance with parts 15 and 68, FCC Rules and

Regulations and the Technical Requirements for Telephone Terminal Equipment

published by ACTA.

1 Notiﬁcation to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, the

US number and Ringer Equivalence Number (REN) for the equipment. You must,

upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your

telephone line and still have all of these devices ring when your telephone number

is called. In most (but not all) areas, the sum of the RENs of all devices connected

to one line should not exceed 5. To be certain of the number of devices you may

connect to your line as determined by the REN, you should contact your local

telephone company.

A plug and jack used to connect this equipment to the premises wiring and

telephone network must comply with the applicable FCC Part 68 rules and

requirements adopted by the ACTA. A compliant telephone cord and modular

plug is provided with this product. It is designed to be connected to a compatible

modular jack that is also compliant. See installation instructions for details.

Notes

• This equipment may not be used on coin service provided by the telephone

company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use

your own telephone equipment if you are on a party line. Check with your local

telephone company.

• Notice must be given to the telephone company upon permanent disconnection

of your telephone from your line.

• If your home has specially wired alarm equipment connected to the telephone

line, ensure the installation of this product does not disable your alarm

equipment. If you have questions about what will disable alarm equipment,

consult your telephone company or a qualiﬁed installer.

US Number is located on the cabinet bottom.

REN Number is located on the cabinet bottom.

2 Rights of the Telephone Company

Should your equipment cause trouble on y our line which may harm the telephone

network, the telephone company shall, where practicable, notify you that

temporary discontinuance of service may be required. Where prior notice is not

practicable and the circumstances warrant such action, the telephone company

may temporarily discontinue service immediately. In case of such temporary

discontinuance, the telephone company must: (1) promptly notify you of such

temporary discontinuance; (2) afford you the opportunity to correct the situation;

and (3) inform you of your right to bring a complaint to the Commission pursuant to

procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities,

equipment, operations or procedures where such action is required in the

operation of its business and not inconsistent with FCC Rules and Regulations. If

these changes are expected to affect the use or performance of your telephone

equipment, the telephone company must give you adequate notice, in writing, to

allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) This device may not cause harmful interference; and (2) This device

must accept any interference received, including interference that may cause undesired

operation.

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference

to radio communications. However, there is no guarantee that interference will not occur

in a particular installation.

Privacy of Communications may not be ensured when using this product.

If this equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or

television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications

equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different

from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an

experienced radio/television technician for additional suggestions. Also, the Federal

Communications Commission has prepared a helpful booklet, “How To Identify and

Resolve Radio/TV Interference Problems.” This booklet is available from the U.S.

Government Printing Ofﬁce, Washington, D.C. 20402. Please specify stock number 004-

000-00345-4 when ordering copies.

Notice: The changes or modiﬁcations not expressly approved by the party responsible

for compliance could void the user's authority to operate the equipment.

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

Licensing

Licensed under US Patent 6,427,009.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an

uncontrolled environment. This equipment should be installed and operated with

a minimum distance of 20 centimeters between the radiator and your body. This

transmitter must not be co-located or operated in conjunction with any other

antenna or transmitter.”

For body worn operation, this phone has been tested and meets the FCC RF exposure

guidelines when used with the belt clip supplied with this product. Use of other

accessories may not ensure compliance with FCC RF exposure guidelines.

Information for DECT Product

This telephone is compliant with the DECT 6.0 standard which

operates in the 1.92GHz to 1.93GHz frequency range.

To Be UpdaTed

Table of Contents

SEE MARKING ON BOTTOM / BACK OF PRODUCT

RISK OF ELECTRIC SHOCK

DO NOT OPEN

WARNING: TO

PREVENT FIRE OR

ELECTRICAL SHOCK

HAZARD, DO NOT

EXPOSE THIS

PRODUCT TO RAIN

OR MOISTURE.

THE LIGHTNING

FLASH AND ARROW

HEAD WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

“DANGEROUS

VOLTAGE” INSIDE

THE PRODUCT.

CAUTION: TO REDUCE THE

RISK OF ELECTRIC SHOCK, DO

NOT REMOVE COVER (OR

BACK). NO USER

SERVICEABLE PARTS INSIDE.

REFER SERVICING TO

QUALIFIED SERVICE

PERSONNEL.

THE EXCLAMATION

POINT WITHIN THE

TRIANGLE IS A

WARNING SIGN

ALERTING YOU OF

IMPORTANT

INSTRUCTIONS

ACCOMPANYING

THE PRODUCT.

CAUTION:

Table of Contents

Introduction

CAUTION: When using telephone equipment, there are basic

safety instructions that should always be followed. Refer to the

IMPORTANT SAFETY INSTRUCTIONS provided with this product

and save them for future reference.

IMPORTANT: Because cordless phones operate on electricity, you

should have at least one phone in your home that isn’t cordless, in

case the power in your home goes out.

Before You Begin

Parts Checklist (for model 28821)

Make sure your package includes the items shown here.

Base Handset

Telephone line

cord

AC power

adaptor Handset

battery pack

Belt clip

Battery

compartment

cover

Wall mount

bracket

For Model 28821xx2 there will be ONE additional handset, charge cradle, belt clip,

battery pack and cover than shown above.

For Model 28821xx3 there will be TWO additional handsets, charge cradles, belt clip,

battery packs and covers than shown above.

For Model 28821xx4 there will be THREE additional handsets, charge cradles, belt clip,

battery packs and covers than shown above.

For Model 28821xx5 there will be FOUR additional handsets, charge cradles, belt clip,

battery packs and covers than shown above.

For Model 28821xx6 there will be FIVE additional handsets, charge cradles, belt clip,

battery packs and covers than shown above.

Telephone Jack Requirements

To use this phone, you need an RJ11C type modular

telephone jack, which might look like the one pictured here,

installed in your home. If you don’t have a modular jack,

call your local phone company to ﬁnd out how to get one

installed.

Modular

telephone

line jack

Wall plate

Installation

Digital Security System

Your cordless phone uses a digital security system to protect against false ringing,

unauthorized access, and charges to your phone line.

INSTALLATION NOTE: Some cordless telephones operate at

frequencies that may cause or receive interference with nearby

TVs, microwave ovens, and VCRs. To minimize or prevent such

interference, the base of the cordless telephone should not be

placed near or on top of a TV, microwave ovens, or VCR. If such

interference continues, move the cordless telephone farther away

from these appliances.

Certain other communications devices may also use the 1.9 GHz

frequency for communication, and, if not properly set, these

devices may interfere with each other and/or your new telephone.

If you are concerned with interference, please refer to the owner’s

manual for these devices on how to properly set channels to avoid

interference. Typical devices that may use the 1.9 GHz frequency

for communication include wireless audio/video senders, wireless

computer networks, multi-handset cordless telephone systems,

and some long-range cordless telephone systems.

Important Installation Guidelines

• Avoid sources of noise and heat, such as motors, ﬂuorescent lighting, microwave

ovens, heating appliances and direct sunlight.

• Avoid areas of excessive dust, moisture and low temperature.

• Avoid other cordless telephones or personal computers.

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jack is speciﬁcally

designed for wet locations.

• Never touch non-insulated telephone wires or terminals, unless the telephone

line has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

Handset Layout

microphone

TALK

(button)

END/cancel

(button)

delete/intercom/conf

(delete/intercom/

conference button)

#pause

(button)

redial/format

(button)

Voice Mail Waiting

Indicator (VMWI) /

Visual Ringer

CALLER ID-VOLUME

6(caller id/volume

down button)

SPEAKER

( button)

phone book

(button)

* tone (button)

mute/menu OK

(button)

CALLER ID-VOLUME

5(caller id/volume up

button)

display

Base Layout (Top & Front Views)

charge/in use

voicemail

(indicator)

delete (button) volume 5/ 6

(buttons)

skip

(button)

repeat

(button)

PLAY/STOP

(button)

speed

(button)

page

(button)

D-N-D

(do not disturb

button)

Message Counter

(indicator)

memo

(button)

announce

(button)

ans on/off

(answerer on/off

button)

Installing the Phone

Installing the Handset Battery

NOTE: You must connect the handset battery before use.

CAUTION: To reduce the risk of ﬁre or personal injury, use only

the Thomson Inc. approved Model TBD Nickel-metal Hydride

battery (Ni-MH), which is compatible with this unit.

1. Locate battery and battery door which are packaged together inside a plastic bag

and are separate from the handset.

2. Locate the battery compartment on the back of the handset.

3. Plug the battery pack cord into the jack inside the compartment.

NOTE: To ensure proper battery installation, the connector is keyed

and can be inserted only one way.

BATTERY

BLACK WIRE

RED WIRE

4. Insert the battery pack.

5. Close the battery compartment by pushing the door up until it snaps into place.

Base Station

1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and

place your cordless telephone on a level surface, such as a desktop or tabletop, or

you may mount it on the wall.

2. Plug one end of the telephone line cord into the TEL LINE jack on the back of the

base and the other end into a modular jack.

3. Plug the AC power converter into the electrical outlet and the DC connector into

the jack on the back of the base.

4. Place the handset in the base cradle. The charge/in use voicemail indicator turns

on, verifying the battery is charging.

5. Allow the phone to charge for 16 hours prior to ﬁrst use. If you don’t properly

charge the phone, battery performance is compromised.

CAUTION: To reduce risk of personal injury, ﬁre, or damage

use only the TBD power adaptor listed in the user’s guide.

This power adaptor is intended to be correctly orientated in a

vertical or ﬂoor mount position.

Answering System Setup

This section shows you how to set up your answering system to receive incoming

calls. Before you begin the set up process, you must turn on the answering system.

• Press the ans on/off button to turn the answering system on and off.

The MESSAGES indicator lights when the answering system is on. The indicator

blinks when you have new messages.

NOTE: The answering system displays “- -” when it is off.

Answerer

In the Answerer Menu, there are ﬁve programmable submenus: Handset Access, Set

Prompt Language, Rings to Answer, Message Alert and Security Code.

1. Make sure your phone is OFF (not in TALK mode).

2. Press the mute/menu OK button to go to the main menu.

3. Press caller ID-volume (5 or 6) button to scroll to ANSWERER.

4. Press mute/menu OK button to enter the submenu.

Handset Access

Need text for this section.......

Set Prompt Language

From the Answerer Menu:

1. Press the CALLER ID-VOLUME (5 or 6) button to scroll to PROMPT LANG.

2. Press the mute/menu OK button to enter the menu. PROMPT LANG 1ENG 2FRA

3ESP shows in the display.

3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the

CALLER ID-VOLUME (5 or 6) button to scroll to the desired language. English is

the default setting.

4. Press the mute/menu OK button to save your selection. You will hear a

conﬁrmation tone.

Rings to Answer

This feature lets you select the number of times you want the phone to ring before

the answering system answers a call.

From the Answerer Menu:

1. Press the caller ID-volume (5 or 6) button to scroll to the RING TO ANSWER

sub-menu.

2. Press mute/menu OK button to enter the menu. RING TO ANSWER 3 5 TS shows

in the display.

3. Use the caller ID-volume (5 or 6) button to scroll to the your selection. The

default setting is 5.

4. Press the mute/menu OK button to conﬁrm. You will hear a conﬁrmation tone and

the new setting shows in the display.

NOTE: If you select Toll Saver (TS) the unit answers after the 3rd

ring if there are NEW messages, OR the unit answers after the 5th

ring if there are NO new messages. This allows user to access their

answerer from another location and then hang up after 4 rings to

save long distance charges.

Message Alert

This feature sets your answering system to give an alert tone every 10 seconds when

there are new messages.

From the Answerer Menu:

1. Press the caller ID-volume (5 or 6) button to scroll to the MESSAGE ALERT sub-

menu.

2. Press mute/menu OK button to enter the menu. NEW MSG ALERT 1ON 2OFF

shows in the display.

3. Use the touch-tone pad to enter the selection, or use the caller ID-volume (5 or

6) button to scroll to the 1ON or 2OFF. The default setting is 2OFF.

4. Press the mute/menu OK button to conﬁrm. You will hear a conﬁrmation tone and

the new setting shows in the display.

Security Code

You can access the answering system from a tone dialing telephone in another

(remote) location. The security code is required for remote access, and it prevents

unauthorized access to your answering system.

From the Answerer menu:

1. Press the caller ID-volume (5 or 6) button to scroll to the SECURITY CODE sub-

menu.

2. Press mute/menu OK button to enter the menu. SECURITY CODE 1 2 3 shows in

the display.

3. Use the touch-tone pad to enter your new -digit security code. The default setting

is 123.

4. Press the mute/menu OK button to conﬁrm. You will hear a conﬁrmation tone and

the new security code shows in the display.

NOTE: If you make a mistake, use the delete/intercom/conf button

to delete the security code and begin again.

Speaker Volume

Use the volume (5 or 6) buttons to adjust speaker volume on the base to a

comfortable level. L1 is the minimum speaker volume and L5 is the maximum.

Voice Instruction

If you need additional assistance, press the

repeat

button in standby mode and

follow the voice instructions.

Recording the Outgoing Announcement

For best results when recording, you should be about nine inches from the

microphone, and eliminate as much background noise as possible.

You may record an outgoing announcement in the answerer or choose the default for

your current outgoing announcement.

1. Make sure the answering system is ON.

2. Press and hold the announce button until the speaker announces “RECORD

ANNOUNCEMENT AFTER TONE“.

3. Begin speaking after you hear the beep.

4. Release the button when you ﬁnish your announcement.

NOTE: If you choose not to record an outgoing announcement,

a default announcement plays instead. To return to the default

announcement after you have recorded your own outgoing

announcement, press the announce button and release it

when you hear the beep. Or, press the delete button while the

announcement is reviewing.

Sample Outgoing Announcement

Hi, this is (use your name here), I can’t answer the phone right now, so please leave

your name, number and a brief message after the tone, and I’ll get back to you.

Thanks.

NOTE: The maximum recording time for the outgoing

announcement is 2 minutes.

Reviewing and Choosing the Announcement

Press and release the announce button to review and select this one as your

outgoing announcement.

NOTE: Press the PLAY/STOP button at any time to stop playing the

announcement.

Programming the Telephone

Standby Screen

The handset displays the handset number and user name.

Programming Functions

The system uses a menu structure to give you access to all of the built-in features.

You may program the following items in main menu: Room Monitor, Answerer, Set

Alarm Clock and Handset Setup.

Room Monitor (applicable only with additional handsets)

1. Make sure your phone is OFF (not in TALK mode).

2. Press the mute/menu OK button to go to the main menu.

3. Press caller ID-volume ( 6 or 5) button to scroll to ROOM MONITOR.

4. Press mute/menu OK button to enter ROOM MONITOR menu, ROOM MONITOR

EXTENSION? shows in the display.

5. Use the touch tone pad to enter the handset number to be monitored.

NOTE: When this phone system is expanded (up to 6 handsets by

purchase of optional Model TBD handset with recharge cradle),

handsets are named HANDSET 1, HANDSET 2, HANDSET 3 and so on

respectively.

6. The receiving handset will turn on the microphone and the originating handset

will turn on the speakerphone to monitor sound from the receiving handset.

NOTE: For room monitoring mode to work, the originating handset

must NOT be on the cradle.

NOTE: While in room monitoring mode, the handsets will emit an

alert tone approximately every 5 seconds if there is an incoming

call. You may press the SPEAKER button to quit room monitor and

answer the call.

NOTE: While in room monitoring mode, the originating handset can be

switched to monitor by handset earpiece by pressing the TALK button once.

Switch back to speakerphone by pressing the SPEAKER button once.

NOTE: Press the END/cancel button on the handset to exit room

monitor mode.

Answerer

Need text for this section.............

Set Alarm Clock

1. Make sure your phone is OFF (not in TALK mode).

2. Press the mute/menu OK button to go to the main menu.

3. Press caller ID-volume ( 6 or 5) button to scroll to ALARM.

4. Press mute/menu OK button to enter the submenu, ALARM 1ON 2OFF shows on

the display.

5. Use the touch-tone pad to enter the selection, or use the caller ID-volume

( 6 or 5) button to scroll to 1ON or 2OFF.

6. If you select ON, press the mute/menu OK button to conﬁrm and advance Set

Alarm Time sub-menu.

7. Use the number keys to enter the time, then use the caller ID-volume ( 6 or 5) to

select AM or PM.

8. Press the mute/menu OK button to conﬁrm and advance Set Cycle Time

sub-menu.

9. Use the caller ID-volume ( 6 or 5) button to select Once or Daily. The default

setting is Once.

10.Press the mute/menu OK button to save your selection. You will hear a

conﬁrmation tone.

NOTE: If you select Daily, the system will follow the current time

setting to turn on the alarm.

Handset Setup

1. Make sure your phone is OFF (not in TALK mode).

2. Press the mute/menu OK button to go to the main menu.

3. Press caller ID-volume ( 6 or 5) button to scroll to HANDSET SETUP.

4. Press mute/menu OK button to conﬁrm and you may program the following

items: Language, Handset Name, Ringer Tone, Ringer Volume, VIP Melody, Key

Tone, Set Day/Time, Equalizer, Area Code, Tone/Pulse, Registration, Deregistration

and Default Setting.

NOTE: During programming, you may press the END/cancel button

at any time to exit the sub-menu and return to the menu.

Language

From the Handset Setup Menu:

1. Press the caller ID-volume ( 6 or 5) button to scroll to the SET LANGUAGE sub-menu.

2. Press mute/menu OK button to enter the menu. SET LANGUAGE 1ENG 2FRA 3ESP

shows in the display.

3. Use the touch tone pad on the handset to select 1ENG, 2FRA, 3ESP, or use the

caller ID-volume ( 6 or 5) button to scroll to the desired language. English is the

default setting.

4. Press the mute/menu OK button to save your selection. You will hear a

conﬁrmation tone and the selected language shows in the display.

Handset Name

From the Handset Setup Menu:

1. Press the caller ID-volume ( 6 or 5) button to scroll to the HANDSET NAME sub-

menu.

2. Press mute/menu OK button to enter the menu. HANDSET NAME shows in

the display.

3. Use the touch-tone pad to enter a name (up to 15 characters). More than one

letter is stored in each of the number keys. For example, to enter Bill Smith, press

the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the

5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and

press the 1 key to insert a space between the ﬁrst and last name. Press the 7 key

4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3

times for the letter I; press the 8 key for the letter T; press the 4 key twice for the

letter H.

NOTE: If you make a mistake, use the delete/intercom/conf button

to backspace and delete one character at a time.

4. Press the mute/menu OK button to save your name. You will hear a conﬁrmation

tone and the handset name shows in the display.

Ringer Tone

You may choose from ten different ringer tones and ten different melodies.

From the Handset Setup Menu:

1. Press the caller ID-volume ( 6 or 5) button to scroll to the RINGER TONE sub-menu.

2. Press mute/menu OK button to enter the menu. SET RINGER TONE 01 shows in

the display. 01 is default setting.

3. Use the caller ID-volume ( 6 or 5) button to scroll to the desired setting (1

through 20). You will hear a sample of the ringer tone/melody you select.

4. Press the mute/menu OK button to save your selection. You will hear a

conﬁrmation tone and the selected ringer tone shows in the display.

NOTE: You must have the Ringer Volume set to ON for ring tone to

signal an incoming call.

Ringer Volume

From the Handset Setup Menu:

Press the caller ID-volume ( 6 or 5) button to scroll to the RINGER VOLUME sub-menu.

2. Press mute/menu OK button to enter the menu. SET RINGER LEVEL 5 shows in the

display.

3. Use the caller ID-volume ( 6 or 5) button to scroll to your selection. LEVEL 5 is the

default setting.

4. Press the mute/menu OK button to save your selection. You will hear a

conﬁrmation tone and the new volume setting shows in the display.

NOTE:

If you turn the ringer OFF, the ringer off icon shows in the

display.

VIP Melody

This features allows you to assign a speciﬁc melody to someone you want to get your

attention when the person calls. When a VIP melody is assigned and that person

calls, the unit rings the normal ring for the ﬁrst ring and then follows with VIP melody

ring. You may choose from ten different polyphonic melodies and may store up to 10

VIP records.

NOTE:

This feature ONLY works when the following conditions are

met.

1. You have subscribed to Caller ID.

2. You have your Caller ID record previously transferred to the

memory. (Refer to Storing CID Records in Internal Memory). NO

USER MEMORY will show in the display to remind the user to do CID

record transfer ﬁrst.

Storing VIP Melody

From the Handset Setup Menu:

1. Press the caller ID-volume ( 6 or 5) button to scroll to VIP MELODY sub-menu.

2. Press mute/menu OK button to select VIP melody feature and then display VIP

1 record.

- If VIP1 does NOT contain any speciﬁc number/records, it will display EMPTY.

3. Press caller ID-volume ( 6 or 5) button to select the speciﬁc VIP melody memory

location (10 VIP locations) that does not contain any record.

4. Press mute/menu OK button to display SELECT MEMORY.

NOTE: If the memory location does not contain any CID memory records and you

are trying to mark a speciﬁc record as VIP MELODY, then SELECT MEMORY will

not be displayed. Instead, NO USER MEMORY will display in prompt to alert the

user.

Press caller ID-volume ( 6 or 5) button to view the records from memory to be

selected as VIP

6. Press mute/menu OK button to conﬁrm and then display VIP MELODY 01 to wait

for the melody tone selection.

7. Press caller ID-volume ( 6 or 5) button to select from melody 01 to melody 10 (a

testing tone is generated while making melody selection)

8. Press mute/menu OK button to conﬁrm.

NOTE: If the desired number/record was previously stored in any

one of the ten VIP melody records, DUPLICATE NUMBER shows in

the display.

Changing a Stored VIP Melody Record

Use the Storing VIP Melody procedure to change the number of a selected record and

replace the old phone number with new phone number.

When REPLACE VIP# ? shows in the display, you must press mute/menu OK button

on the handset to conﬁrm replacement.

Reviewing And Deleting Stored VIP Melody Record

From the Handset Setup Menu:

1. Press the mute/menu OK button to enter to VIP MELODY menu.

2. Use the caller ID-volume ( 6 or 5) button to scroll to the desired VIP

Melody Record.

3. If you want to delete the information, press the delete/intercom/conf button on

the handset while the entry displays. The display show DELETE VIP# ?.

4. Press delete/intercom/conf again to conﬁrm. You will hear a conﬁrmation tone

and VIP# DELETED shows in the display.

Key Tone

From the Handset Setup Menu:

1. Press the caller ID-volume ( 6 or 5) button to scroll to the KEY TONE sub-menu.

2. Press mute/menu OK button to enter the menu. SET KEY TONE 1ON 2 OFF shows

in the display.

3. Use the touch tone pad on the handset to select 1 or 2, or use the caller ID-

volume ( 6 or 5) button to scroll to your selection. 1ON is the default setting.

4. Press the mute/menu OK button to conﬁrm and the key tone setting shows in

the display.

Set Day/Time

From the Handset Setup Menu:

1. Press the caller ID-volume ( 6 or 5) button to scroll to the SET DAY/TIME sub-

menu.

2. Press mute/menu OK button to enter the menu. SET DAY MONDAY shows in the

display. MONDAY is default setting.

3. Press the caller ID-volume ( 6 or 5) button to select from MONDAY to SUNDAY.

4. Press mute/menu OK button to conﬁrm your selection and advance SET TIME

sub-menu.

5. Use the number keys to enter the current hour and minute, then use the caller

ID-volume ( 6 or 5) to select AM or PM.

6. Press the mute/menu OK button to save your selection. You will hear a

conﬁrmation tone and the current time shows in the display.

Equalizer

This feature lets you to adjust the audio quality.

From the Handset Setup Menu:

1. Press the caller ID-volume ( 6 or 5) button to scroll to Equalizer.

2. Press the mute/menu OK button to enter the menu.

3. Use the caller ID-volume ( 6 or 5) button to scroll to desired selection. The

default is Natural.

4. Press the mute/menu OK button to save your selection. You will hear a

conﬁrmation tone.

Area Code

From the Handset Setup Menu:

1. Press the caller ID-volume ( 6 or 5) button to scroll to the AREA CODE sub-menu.

2. Press mute/menu OK button to enter the menu. SET AREA CODE - - - shows in

the display.

3. Use the touch-tone pad to enter your 3-digit area code.

4. Press the mute/menu OK button to conﬁrm. You will hear a conﬁrmation tone and

the new area code shows in the display.

NOTE: To restore the default setting to - - -, press and release

delete/

intercom/conf

when SET AREA CODE shows in the display.

Tone/Pulse

From the Handset Setup Menu:

1. Press the caller ID-volume ( 5 or 6) button to scroll to the TONE PULSE sub-

menu.

2. Press mute/menu OK button to enter the menu. TONE/PULSE 41TONE 2PULSE

shows in the display. The default setting is “1 TONE”.

3. Use the touch-tone pad or caller ID-volume ( 5 or 6) to enter 1 TONE or 2 PULSE.

4. Press the mute/menu OK button to conﬁrm. You will hear a conﬁrmation tone and

your selection shows in the display.

Registration

Your packaged handset(s) are pre-registered and ready to use. It is not recommended

that a handset be registered again unless absolutely necessary.

From the Handset Setup Menu:

1. Press the caller ID-volume ( 6 or 5) button to scroll to the REGISTRATION

sub-menu.

2. Press the mute/menu OK button to enter the menu. REGISTRATION 1YES42NO

- - - shows in the display The default setting is 2NO.

3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-volume

( 6 or 5) button to scroll to 1YES or 2NO.

4. If you select 1YES, press the mute/menu OK button. HOLD BASE PAGE FOR 5

SECONDS, THEN PRESS HANDSET PROGRAM shows in the display. (Your handset

should be held near the base during registration process.)

5. Press and hold the page button on the base unit, the charge/in use voicemail

indicator ﬂashes. Press the handset mute/menu OK button. REGISTERING shows

in the display. HANDSET X REGISTERED shows in the handset display, where X is

the handset number. You may now rename your handset. (Refer to Step 3 & 4 of

Handset Name Section)

NOTE: IF you are re-registering the handset through the handset

menu; to rename your handset you must go to the Handset Name

Section and start from the beginning step.

De-Registration

De-registration cancels registration. During the de-registration process, keep the

handset near the base.

From the Handset Setup Menu:

1. Press the caller ID-volume ( 6 or 5) button to scroll to the DEREGISTRATION sub-

menu.

2. Press the mute/menu OK button to enter the menu. DEREGISTRATION 1YES42NO

- - - shows in the display The default setting is "2NO".

3. Use the touch-tone pad to select 1 for YES or 2 for NO. Or use the caller ID-volume

( 6 or 5) button to scroll to 1YES or 2NO.

WARNING: It is not recommended that a handset be de-registered

unless absolutely necessary because once a handset is de-

registered, that handset’s telephone features cannot be used until

the handset is re-registered.

4. Select NO, if you do not want to de-register.

5. If you select 1YES, press the mute/menu OK button and MOVE NEAR TO BASE

displays for 2 seconds, then CONFIRM? 1YES 2NO appears in the display.

6. Press the touch-tone pad to select 1YES or 2NO, or use the caller ID-volume

( 6 or 5) button to scroll to 1YES or 2NO.

7. If you select YES, press the mute/menu OK button to conﬁrm. DE-REGISTER...

shows in the display. You will hear a conﬁrmation tone. Then HANDSET X

DEREGISTERED shows in the display to conﬁrm the handset is deregistered.

NOTE: When you complete the de-registration process, HANDSET

NEEDS REGISTRATION shows in the display. To use the handset, you

MUST re-register the handset using the Registration process.

Global De-registration

If one or more handsets becomes lost, you should de-register all handsets to ensure

proper system operation.

WARNING: It is not recommended that a handset be de-registered

unless absolutely necessary because once a handset is de-

registered, that handset’s telephone features cannot be used until

the handset is re-registered.

1. Disconnect power from the base by pulling the plug out of the back of the unit.

2. Press and hold the page button and while holding the page button reconnect the

power.

3. Continue to hold the page button until the charge/in use voicemail light ﬂashes

rapidly.

4. Release the page button.

5. Press and release the page button on the base once. All handsets are de-

registered and HANDSET NEEDS REGISTRATION shows in the display.

Default Setting

As you become familiar with this system, you may prefer to use the system’s original

settings. Follow the steps below to return to the factory default settings.

From the Handset Setup Menu:

1. Press the caller ID-volume ( 6 or 5) button to scroll to the DEFAULT SETTING

sub-menu.

2. Press the mute/menu OK button to enter the menu. DEFAULT SETTING 1YES 2NO

shows in the display. The default setting is 2NO.

3. Use the touch-tone pad to select 1YES or 2NO, or use the caller ID-volume

( 6 or 5) button to move the cursor to 1YES or 2NO.

NOTE: If you choose YES all the settings in the programmable menu

are returned to factory default setting.

4. Press the mute/menu OK button to save your selection. You will hear a

conﬁrmation tone.

Telephone Operation

Visual Indicators

Base

The charge/in use voicemail indicator on the base will ﬂash to alert you to an

incoming call, during paging, or if you have a message waiting from your service

provider. The indicator will remain lit when a handset is in the base charging or when

the line is in use.

Handset

The TALK and SPEAKER indicator buttons ﬂash when you receive a call and remain lit

during a call.

The keypad and CID will also light when a call is received.

VMWI / Visual Ringer Indicator on Handset

IMPORTANT: In order to use this unit’s Voice Mail Waiting Indicator

(VMWI) feature, you must subscribe to this service from your

phone company.

The VMWI indicator on the top of the handset ﬂashes when you receive a new

message from your service provider. Also, it serves as a Visual Ringer function. It will

ﬂash when there is an incoming call.

Speakerphone Operation

NOTE: If you are using the speakerphone, remain close to handset

so the party you are speaking to can hear you.

If you are using the handset and want to switch to the speakerphone, press the

SPEAKER button, press END/cancel to end conversation.

If you are using the speakerphone and want to switch to the handset, press the TALK

button, press END/cancel again to end conversation.

Making a Call

1. Press the TALK or SPEAKER button. Dial the desired number.

- OR -

Dial the number ﬁrst, then press the TALK or SPEAKER button.

- OR -

Press the caller ID-volume ( 6 or 5) button to select the desired record, then

press the TALK or SPEAKER button.

2. When ﬁnished, press the END/cancel button to hang up.

NOTE: You may enter up to 32 pre-dial digits.

NOTE: If you want to delete the pre-dial number you entered, press

the delete/intercom/conf button until all of the digits are erased.

Answering Calls

1. When the phone rings, press the SPEAKER button on the handset.

- OR -

Pick up the handset and press the TALK button.

2. When ﬁnished, press END/cancel to hang up.

NOTE: Adjust the handset volume by pressing the caller ID-volume

( 6 or 5) button during a call.

Call Timer

After you press the TALK or SPEAKER button on the handset, the built-in call timer shows

on the display and counts the length of time of the call in minutes and seconds.

Auto Standby

If you place the handset in the cradle while the handset is off the hook (during a call),

the call is automatically disconnected.

Ringer Volume (Shortcut)

There are two ways to set the ringer volume. One is the traditional way as described

in the Programming Functions; Handset Setup; Ringer Volume menus. The other one

is this short cut to ringer menu.

1. Make sure the phone is OFF (not in TALK mode).

2. Press the #pause button to display SET RINGER LEVEL 5.

3. Use the caller ID-volume (6 or 5) button to scroll to your selection. LEVEL 5 is the

default setting.

4. Press #pause button again to save and display the new selection for a few

seconds.

Flash/Call Waiting

If you subscribe to the combined Call Waiting Caller ID service from your local

telephone company, you will receive Caller ID information (if available) on Call Waiting

calls. During a phone call, you will hear a beep to indicate another call is waiting on the

line and Caller ID information for the waiting call shows on the handset display.

• To connect to the waiting call, press the TALK or SPEAKER button on the handset,

and your original call is put on hold.

• To switch between the two calls, press the TALK or SPEAKER button.

Last Number Redial

You may redial a number up to 32 digits long. To quickly redial the last number you

dialed:

1. Press the TALK or SPEAKER button.

2. Press the redial/format button.

-OR-

3. Press the redial/format button ﬁrst, then use the caller ID-volume ( 6 or 5) button

to select the desired redial number.

- Press the caller ID-volume ( 5) to review the oldest call and scroll toward the

most recent calls (higher numbers).

- Press the caller ID-volume ( 6 ) to review the newest call and scroll to older calls

(lower numbers).

NOTE: You may choose from three last dialed numbers.

4. Press the TALK or SPEAKER button. The number dials automatically.

If you get a busy signal and want to keep dialing the number, press the redial/format

button to quickly redial the number.

Exit

Press the END/cancel button to exit a menu function and return to the standby

screen.

Page

The page feature helps you locate a misplaced handset. To send and receive

pages, all handsets must be registered. If your handset is not registered, follow the

instructions in the Registration section of this manual.

Handset to Handset Paging

(applicable only with additional handsets)

1. Make sure the phone is OFF (not in TALK mode).

2. Press and release the delete/intercom/conf button on a handset. PAGING

EXTENSION? shows in the display.

3. Use the touch-tone pad to enter the handset number you want to page.

4. To cancel the page, press the END/cancel, delete/intercom/conf, or TALK button

on the originating handset, or press the END/cancel button on the receiving

handset.

Paging All Handsets from a Handset

(applicable only with additional handsets)

1. Make sure the originating phone is OFF (not in TALK mode).

2. Press and release the delete/intercom/conf button on a handset. PAGING

EXTENSION? shows in the display.

3. Use the touch-tone pad to enter the handset number you want to page. (1= to

page Handset 1, 2=to page handset 2, etc., and * tone=to page all handsets)

4. To cancel the page, press the END/cancel, delete/intercom/conf, or TALK button

on the originating handset, or press the END/cancel button on the receiving

handset.

Paging from the Base/Group Page

Use the base-only to page all registered handsets at the same time.

1. Press the page button on the base. All handsets beep for two minutes, and

PAGING FROM BASE shows on each handset’s display.

2. To cancel the page, press the page button on the base, or press the TALK button

or the END/cancel button on each handset.

Mute

To have a private, off-line conversation, use the MUTE feature. The party on the

telephone line cannot hear you, but you can hear them.

1. Press the mute/menu OK button. The handset display shows MUTE ON.

2. Press the mute/menu OK button to cancel and return to your phone conversation.

Receiver Volume Control

When the handset is ON (in TALK mode) you may adjust the receiver volume by

pressing the caller ID-volume ( 6 or 5) button. There are ﬁve volume levels to choose

from. When the maximum or minimum volume level is reached, the phone beeps

twice. VOL 1 is minimum and VOL 5 is maximum.

Do Not Disturb (D-N-D)

This feature allows you to turn off all the handset ringer(s) at once, by pressing one

button at the base unit, even though the ringer volume of handset(s) has been preset.

1. In the standby mode, press the DO NOT DISTURB button on the base.

2. The DND indicator will light and DO NOT DISTURB shows in each handset display.

3. To cancel, press the DO NOT DISTURB button again.

NOTE: You can press the DO NOT DISTURB button and activate the

function immediately, even when there is incoming call ringing in,

or during call screening after the call is taken by the answerer.

Intercom Operation

(applicable only with additional handsets)

The intercom feature allows you to have a conversation with another registered

handset without tying up the telephone line, allowing you to still receive incoming

calls.

Making an Intercom Call

1. Make sure the handset is OFF (not in TALK mode).

2. Press the delete/intercom/conf button on the handset.

3. Use the touch-tone pad to select the handset you want to page.

NOTE: To cancel page, press the delete/intercom/conf button again

or the END/cancel button on the sending handset.

4. Wait for the person at the receiving handset to press the delete/intercom/conf

button.

NOTE: If the receiving handset does not answer within two minutes,

the intercom call is automatically canceled. The originating

handset displays NO ANSWER.

5. When ﬁnished, press the END/cancel button or delete/intercom/conf button on

either handset to deactivate the intercom.

NOTE: The system is expandable up to 6 handsets (by purchase

of optional Model TBD handset with recharge cradle). When

4 handsets are registered, the system can handle 2 separate

intercom operations at once, for example, 1st handset intercoms

with 2nd handset while 3rd handset intercoms with 4th handset.

Receiving an Intercom Call

When you receive an intercom call, your handset beeps. To answer the call press the

delete/intercom/conf button or TALK button.

Advanced Intercom Features

Receiving an Incoming Call During an Intercom Call

If you receive a telephone call during an intercom call, the intercom call is

immediately terminated and both handsets ring. Either handset user may press the

TALK or SPEAKER button to answer the call.

Using Intercom with External Telephone Calls

During a telephone call, you may use the intercom/paging function to page another

handset and have an off line, private (two-way) intercom conversation. You may also

have a three-way conversation between the external caller and the handsets, or you

may transfer the external telephone call to another handset.

NOTE: Before you intercom/page another handset, you must

decide whether you want to create a two-way or a three-way

conversation.

Two-Way Calling

1. During an external call, press the delete/intercom/conf button, and use the touch-

tone pad to enter the handset number you want to call.

NOTE: The receiving handset presses the delete/intercom/conf

button to answer the intercom call. Both intercom users may speak

privately. The external caller will not hear the intercom conversation.

2. When ﬁnished, press the END/cancel button or delete/intercom/conf button to

end the intercom call, return to the talk mode, and resume your original telephone

conversation.

Three-Way Calling

1. During an external call, press the delete/intercom/conf button. LINE ON HOLD

EXTENSION? shows in the display.

2. Use the touch-tone pad to select Handset #. You will hear a paging tone and

PAGING shows in the originating handset’s display.

NOTE: PAGING FROM... shows in the display on the receiving

handset, and the receiving handset presses the

delete/intercom/conf

or TALK button to answer the intercom.

3. When the receiving handset connects, press the delete/intercom/conf button

on the originating handset to conference with the receiving handset and

the external caller. CONFERENCE shows in the display on the originating and

receiving handsets.

NOTE: A handset can enter conference mode directly by pressing

TALK or SPEAKER on the second handset during a call.

Transferring External Calls to Other Handsets

During an external call, you may transfer the external call to another handset.

1. Press the delete/intercom/conf button on the originating handset to put an

external call on hold, and then page the receiving handset.

2. Use the touch-tone pad on the handset to select Handset #. You will hear a

paging tone. PAGING shows on the originating handset’s display, and PAGING

FROM... shows on the receiving handset’s display.

3. When the receiving handset connects, press the TALK or SPEAKER button on the

originating handset to transfer the call.

-OR-

4. Press the TALK or SPEAKER button on the originating handset to transfer the

call. If the receiving handset does not answer within 30 seconds, the originating

handset rings back and displays CALLBACK. If the originating handset does not

answer within 30 seconds, the call is automatically dropped.

Caller ID (CID)

IMPORTANT: In order to use this unit’s Caller ID features, you must

subscribe to either the standard Name/Number Caller ID Service or

Call Waiting Caller ID Service. To know who is calling while you are on

the phone, you must subscribe to Call Waiting Caller ID Service.

This unit receives and displays information transmitted by your local phone company.

This information can include the phone number, date, and time; or the name, phone

number, date, and time.

Call Waiting Caller ID

Provided you subscribe to Call Waiting Caller ID service from your phone company; if

you receive an incoming call and you are using the GE multi handset system, a beep

indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID

information will be displayed and stored in the history of all handsets in the system.

• When you hear the call waiting beep in the handset receiver, press the TALK or

SPEAKER button to put the current call on hold and answer the incoming call.

Press

TALK or SPEAKER

again to return to the original call.

Receiving CID Records

When you receive a call, the Caller ID information is transmitted between the ﬁrst and

second ring. The Caller ID information appears on the display while the phone rings,

giving you a chance to monitor the information and decide whether or not to answer

the call.

NEW CALL

Storing CID Records (In CID Memory)

If you are not at home or cannot answer, your telephone’s Caller ID memory stores

the data for the 40 most recent calls you received so you can see who called while

you were unavailable. When the 41st call is received, the oldest Caller ID record (1st

call) is automatically deleted.

You may review the stored information at any time. Calls received since your last

review show as NEW in the display. Calls that have not been previously reviewed but

were received from the same number more than once show as REPT in the display.

Reviewing CID Records

As calls are received and stored, the display is updated to let you know how many

calls have been received. To scroll CID records:

1. Make sure the phone is OFF (not in TALK mode).

2. Press the caller ID-volume ( 6 ) button to review the newest CID record.

3. Press the caller ID-volume ( 5 ) button to review the oldest CID record ﬁrst.

Dialing a CID Number

1. Make sure the phone is OFF (not in TALK mode).

2. Use the caller ID-volume ( 6 or 5) button to display the desired record.

3. Press the TALK or SPEAKER button. The number dials automatically.

NOTE: Depending on (a) how the incoming caller’s phone number is

formatted when it is received, and (b) whether or not you previously

pre-programmed your local area code into the set up menu, you

may need to adjust the format of the incoming caller’s stored

phone number before making the call, press the redial/format

button to adjust the number, and try again.

Available formats include:

Number of digits Explanation Example

Eleven digits long distance code “1 ” 1-317-888-8888

+3-digit area code

+7-digit telephone number.

Ten digits 3-digit area code + 317-888-8888

7-digit telephone number.

Seven digits 7-digit telephone number. 888-8888

Storing CID Records in Internal Memory

You may also store CID information in the phone’s internal memory.

NOTE:

It is important that you format CID records correctly BEFORE

storing in internal memory as you cannot reformat CID records

stored in memory.

1. Make sure the phone is OFF (not in TALK mode).

2. Use the caller ID-volume ( 6 or 5) button to scroll to the desired CID record.

3. Press the phone book button to store the number.

NOTE: Press the END/cancel button once to keep the previous

setting (making no changes) and return to the menu.

NOTE: If the selected CID record contains any information that is

non-numeric, the unit will not allow this record to transfer to the

internal user memory. The handset will display UNABLE TO STORE.

Deleting a CID Record

1. Make sure the phone is OFF (not in TALK mode).

2. Use the caller ID-volume ( 6 or 5) button to display the CID record you want

to delete.

3. Press the delete/intercom/conf button. The display shows DELETE CALL ID?

4. Press the delete/intercom/conf button to erase the record showing in the display.

The display shows DELETED.

NOTE: Press the END/cancel button to return to the standby mode

without deleting any CID records.

Deleting All CID Records

1. Make sure the phone is OFF (not in TALK mode).

2. Use the caller ID-volume ( 6 or 5) button to display any Caller ID record.

3. Press and hold the delete/intercom/conf button until DELETE ALL? shows in the

display.

4. Press delete/intercom/conf button to erase all of the current CID records. The

display shows DELETED followed by NO CALLS.

NOTE: Press the END/cancel button to return to the standby mode

without deleting any CID records.

Phone Book

Each handset can store up to ﬁfty records in phone book for quick dialing; each

record can contain a maximum of 20-digit numbers and 15-character names.

Review Records

1. Make sure the phone is OFF (not in TALK mode).

2. Press the phone book button to access the phone book sub-menu.

3. Use the caller ID-volume ( 6 or 5) button to scroll to VIEW RECORDS.

4. Press the mute/menu OK button to conﬁrm, all records are shown in alphabetical

order.

5. Press the caller ID-volume ( 6 or 5) button or key in alphabet to view the records.

6. Press the mute/menu OK button to conﬁrm and the detailed information will be

shown in the display.

Add Records

1. Make sure the phone is OFF (not in TALK mode).

2. Press the phone book button to access the phone book sub-menu.

3. Use the caller ID-volume ( 6 or 5) button to scroll to ADD RECORDS.

4. Press the mute/menu OK button to conﬁrm. ENTER NAME shows on the display.

5. Use the touch-tone pad to enter a name (up to 15 characters). More than one

letter is stored in each of the number keys. For example, to enter Bill Smith, press

the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the

5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and

press the 1 key to insert a space between the ﬁrst and last name. Press the 7 key

4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3

times for the letter I; press the 8 key for the letter T; press the 4 key twice for the

letter H.

NOTE: If you make a mistake press the delete/intercom/conf button

to backspace and erase the wrong character(s) or number(s).

6. Press the mute/menu OK button again to save your selection. The display shows

ADD TEL NUMBER.

7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including

pauses), and press the mute/menu button to conﬁrm, The records are stored

alphabetically in the phone book.

Inserting a Pause in the Dialing Sequence (of a

Stored Number)

Press the #pause button on the handset’s touch-tone pad to insert a delay in dialing

sequence when a pause is needed to wait for a dial tone (for example, after you dial 9

for an outside line, or to wait for a computer access tone.) Each pause counts as one

digit in the dialing sequence.

Edit Records

1. Make sure the phone is OFF (not in TALK mode).

2. Press the phone book button to access the phone book sub-menu.

3. Use the caller ID-volume ( 6 or 5) button to scroll to EDIT RECORDS.

4. Press the mute/menu OK button to conﬁrm, display will show the records.

5. Use the caller ID-volume ( 6 or 5) button or key in alphabet to move to desired

record, press phone book button to conﬁrm, ENTER NAME shows on the display.

6. Repeat Steps 5 through 7 in “Add Records” section.

Delete Records

1. Make sure the phone is OFF (not in TALK mode).

2. Press the phone book button to access the phone book sub-menu.

3. Use the caller ID-volume ( 6 or 5) button to scroll to DELETE RECORDS.

4. Press the mute/menu OK button to conﬁrm, display will show the records.

5. Use the caller ID-volume ( 6 or 5) button or key in alphabet to move to desired

record, press the delete/intercom/conf button, DELETE? shows on the display.

6. Press the delete/intercom/conf button again to conﬁrm.

NOTE: If you don’t want to change or delete a record, simply

press the END/cancel button, or wait for one minute to exit

automatically.

Dialing a Number from Internal Memory

1. Make sure the phone is OFF (not in TALK mode).

2. Press the phone book button to access the phone book sub-menu.

3. Use the caller ID-volume ( 6 or 5) button to scroll to VIEW RECORDS.

4. Press the mute/menu OK button to conﬁrm.

5. Use the caller ID-volume ( 6 or 5) button or key in alphabet to move to the

desired number.

6. Press the TALK or SPEAKER buttons, the number dials automatically.

Answering System Operation

This section discusses the buttons and features on the answering system.

Message Counter Indicator

The message counter gives you a numeric display of how many messages you have.

The new message indicator ﬂashes to indicate you have new messages. See below

for the details.

a) Message counter has a number displayed without ﬂashing - No new messages.

Shows total number of old messages.

b) Message counter has a ﬂashing number displayed - There are new messages.

Shows total number of old and new messages.

c) Message counter has bars ( - - ) - Answerer is off.

d) Message counter has an “F“ ﬂashing on the display - Memory is full.

e) Message counter has a “CL” ﬂashing on the display - Clock is not set since power

up or after power failure.

f) Message counter has six horizontal bars ﬂashing on the display - MEMO

recording.

g) Message counter has a “An“ ﬂashing on the display - Answering incoming calls

and recording an incoming call.

h) Message counter has “LA” - The answering system is being accessed remotely.

i) Message counter has “En“ on the display - English is selected as the current voice

prompt during language selection.

j) Message counter has “Fr“ on the display - French is selected as the current voice

prompt during language selection.

k) Message counter has “SP“ on the display - Spanish is selected as the current voice

prompt during language selection.

NOTE: While the messages are playing, the message counter will

display the messages in the order they were received.

NOTE: The maximum recording time for each message is 3 minutes

and the total recording time of this unit is 12 minutes.

Leaving a Message/Memo

Use the memo feature to leave a message.

1. Press and hold the memo button.

2. Begin speaking after you hear “RECORD MESSAGE” and start tone.

3. Release the memo button when you are ﬁnished recording the memo.

NOTE: Maximum recording time for memo is 3 minutes.

Screening Calls from the Base

1. When the answering system answers the call, listen while the caller leaves a

message (to determine who is calling).

2. To speak to the caller, pick up the handset, and press the TALK or SPEAKER button.

The answering system automatically stops recording when you activate the handset

or pick up an extension phone.

TIP: Make sure the volume on the base is set loud enough to hear

your incoming calls.

Message Playback

The message counter lets you know when you have message(s) or new message(s). To

play the messages, press the PLAY/STOP button.

While a message is playing, you may do the following:

• Press the corresponding PLAY/STOP button to stop the message playback.

• Press and release speed button to listen to the message playback at half of its

normal speed. Press again to cancel and return to standard playback mode.

• Press and release the repeat button to restart the current message.

• Press and release the repeat button twice to go to the previous message.

• Press and release the skip button to go to the next message.

• Press the delete button to erase the current message.

Memory Full

When the answering system memory is full, the system answers after 10 rings. You

should erase some messages so the answering system may record new messages.

Erasing Messages

You may erase messages in the following three ways:

To erase a message while it is playing

1. Press and release PLAY/STOP button.

2. Press the repeat and skip buttons to select and play the message you want to

erase.

3. Press the delete button, the current message is erased, and the next

message plays.

To erase all previously played Messages in a mailbox

1. Make sure the phone is OFF (not in TALK mode)

2. Press and hold the delete button until “ALL OLD MESSAGES ERASED” is

announced.

To erase a message from the handset :

1. Press the mute/menu OK button to go to the main menu.

2. Press the caller ID-volume ( 6 or 5) button to scroll to ANSWERER.

3. Press the mute/menu OK button to enter the menu, press the caller ID-volume ( 6

or 5) to select HANDSET ACCESS submenu.

4. Press the mute/menu OK button to access the answering system. ANSWERER

REMOTE ACCESS shows on the display.

Press the play/stop (key 2) on the handset.

6. Press the erase (key 0) on the handset to erase a message during playback.

NOTE: Erased messages cannot be restored.

Remote Access

You may access the answering system with the cordless handset or from any tone-

dial compatible telephone.

Cordless Handset

Use the corresponding handset keys just like you would use the base buttons (see

“Answering System Setup”). The button functions are located on the handset above

each number key. For example, to play messages:

1. Press the mute/menu OK button to go to the main menu.

2. Press the caller ID-volume ( 6 or 5) button to scroll to ANSWERER.

3. Press the mute/menu OK button to enter the menu, press the caller ID-volume

( 6 or 5) to select HANDSET ACCESS submenu.

4. Press the mute/menu OK button to access the answering system. ANSWERER

REMOTE ACCESS shows on the display.

• Press the PLAY/STOP button to play the message.

• When you are ﬁnished listening to your messages, press the END/cancel button to

exit.

Screening Calls from the Handset

Use the handset to screen calls even when you can’t hear the answering system.

When the answering system picks up:

1. Press the mute/menu OK button to go to the main menu.

2. Press the caller ID-volume ( 6 or 5) button to scroll to ANSWERER.

3. Press the mute/menu OK button to enter the menu, press the caller ID-volume

( 6 or 5) to select HANDSET ACCESS submenu.

4. Press the mute/menu OK button to access the answering system.

5. Listen as the caller leaves a message.

6. Press the TALK or SPEAKER buttons to speak to the person or press the

END/cancel button to stop screening the call.

Accessing the Answering System from Another

Location

You can access your answering system from any touch-tone phone by entering your

3-digit security code during the playing of outgoing announcement or after you hear

the outgoing announcement.

1. Dial the telephone number to which the answering system is connected.

2. While the outgoing announcement is playing, enter the security code “123”

-OR-

After the announcement has played and you hear a tone, enter security code

“123”

3. Follow the voice menu to use the answering system’s remote functions.

The remote feature lets you perform the following functions:

To Press this button

Review message 1

Play back messages 2

Stop message playback 2

Erase message 0 (during message playback)

Skip message 3

Turn off/on answerer 4

Review voice menu options 7

Memory Full

When answering system memory is full, the system answers after 10 rings, beeps and

waits for you to enter the 3-digit security code. If you don’t enter the security code

within 8 seconds, the phone hangs up.

You should erase some messages so the answering system can record new

messages.

NOTE: The unit also answers after the 10th ring if it is turned off. To

access the answering system, enter your 3-digit security code.

Belt Clip and Optional Headset

Connecting the Belt Clip

1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of

the handset.

2. Snap the ends of the belt clip into place.

Connecting an Optional Headset to the Handset

Each handset can be used with an optional headset hands free operation.

1. Connect the headset to the headset jack on the side of the handset.

The handset receiver and microphone are disabled when the headset is

connected.

2. Adjust the headset to rest comfortably on top of your head and over your ear.

Move the microphone to approximately two to three inches from your mouth.

3. Press the TALK button to answer a call or make calls using the headset.

4. To return to normal operation, unplug the headset from the jack.

Changing the Battery

CAUTION: To reduce the risk of ﬁre or personal injury, use only

the Thomson Inc. approved Model TBD Nickel-metal Hydride

battery (Ni-MH), which is compatible with this unit.

1. Make sure the telephone is OFF (not in TALK mode) before you replace the battery.

2. Remove the battery compartment door.

3. Disconnect the battery plug from the jack inside the battery compartment and

remove the battery pack from the handset.

4. Insert the new battery pack and connect the cord to the jack inside the battery

compartment.

5. Put the battery compartment door back on.

6. Place handset in the base or handset charge cradle to charge. Allow the handset

battery to properly charge (for 16 hours) prior to ﬁrst use or when you

install a new battery pack. If you do not properly charge the phone, battery

performance will be compromised.

Battery Safety Precautions

• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type,

toxic materials could be released which can cause injury.

• To reduce the risk of ﬁre or personal injury, use only the Nickel-metal Hydride

battery listed in the User’s Guide.

• Keep batteries out of the reach of children.

• Remove batteries if storing over 30 days.

NOTE: The RBRC seal on the battery used in your Thomson Inc. product

indicates that we are participating in a program to collect and recycle the

rechargeable battery (or batteries).

For more information go to the RBRC web site at www.rbrc.org

or call 1-800-8-BATTERY or contact a local recycling center.

Display Messages

The following messages shows the status of the phone, provides Caller ID

information, or helps you set up and use your phone.

BLOCKED NUMBER Indicates the person is calling from a number which

is blocked from transmission.

CHARGING... Indicates the handset needs to charge for a period

of time before it can resume normal function.

DELETE ALL? Prompt asking if you want to erase all CID records.

DELETE CALL ID? Prompt asking if you want to erase the CID record

showing on the display.

DELETE? Prompt asking if you want to erase one of the 50

records stored in the phone’s memory.

DUPLICATE NUMBER Under VIP melody feature, if the desired number/

record was selected in any one of TEN VIP melody

records before, DUPLICATE NUMBER shows in the

display.

END OF LIST Indicates that there is no additional information in

CID memory.

ENTER NAME Prompt telling you to enter a name in one of the 50

memory locations.

ENTER TEL NUMBR Prompt telling you to enter a telephone number in

one of the 50 memory locations.

NEW Indicates call or calls which have not been

reviewed.

HANDSET NAME Prompt telling you to enter the user name for the

registered handset.

HANDSET NEEDS Indicates you must register a non-

REGISTRATION registered handset prior to use.

INCOMPLETE DATA Caller information is interrupted during transmission

or the phone line is excessively noisy. Indicates

no CID information was received, you are not

subscribed to CID service, or CID service is not

working.

LINE IN USE Displays on handset while the line is in use.

LONG DISTANCE Indicates CID record is from a long distance call.

LOW BATTERY Indicates the battery needs to be charged.

NEW VOICE MAIL Indicates voice mail has not been retrieved from

service provider.

CALL SCREENING Indicates you may use the handset to screen calls

before answering the call.

MSG WAITING OFF Indicates voice mail has been retrieved from

service provider.

NEW CALL XX XX represents the number of new CID records not

reviewed.

NO CALLS Indicates there are no CID records in memory.

NO USER MEMORY

Indicates the memory location contains no user

memories and

the user is trying to mark a speciﬁc

user record for VIP MELODY.

OUT OF RANGE May indicate handset is too far away from the base

or that the power has been interrupted. Move closer

and check connections.

PAGING or Someone pressed the page button on the base

PAGING FROM or delete/intercom/conf button on the handset.

REPT Indicates a repeat call message. Indicates a new

call from the same number was received more than

once.

SEARCHING Indicates handset is searching for the base.

SPKR Indicates the handset is in speakerphone mode.

UNKNOWN CALLER/ Indicates incoming call is from an area not

NAME/NUMBER serviced by CID or the CID information was not sent.

Answering System Display Messages

The following messages show the status of the answering system or help you set up

and use the system.

0-59 Indicates the total number of messages.

CL (blinking) The voice time/day stamp needs to be set.

- - Answering system is turned off.

An (blinking) The system is answering a call.

F (blinking) Answering system memory is full.

Six bars (blinking) The system is recording a memo or an

announcement.

LA (Line Access) External line remote answering system.

Handset Sound Signals

Signal Meaning

A long warbling tone Signals an incoming call

(with ringer on)

Three short beeps Page signal

(several times)

One beep every 7 seconds Low battery warning

Troubleshooting Guide

Telephone Solutions

No dial tone

• Check or repeat installation steps:

Make sure the base power cord is connected to a working electrical outlet.

Make sure the telephone line cord is connected to the base and the wall jack.

• Connect another phone to the same jack. If it doesn’t work, the problem might be

your wiring or local service.

• The handset may be out of range of the base. Move closer to the base.

• Make sure the battery is properly charged (for 16 hours).

• Make sure the battery pack (in the handset) is properly installed.

• The handset should beep when you press the TALK button, and the charge

indicator on the base should be lit when the handset rests in the cradle. If not, the

battery may need to be charged.

• Place handset in charge cradle for at least 20 seconds to reset the unit.

Handset does not ring

• Make sure the handset ringer software switch is set to on.

• The handset may be out of range of the base. Move closer to the base.

• You may have too many extension phones on your line. Try unplugging some

extensions.

• Check for a dial tone.

You experience static, noise, or fading in and out

• The handset may be out of range of the base. Move closer to base.

• Make sure base is not plugged into an electrical outlet with another household

appliance. If necessary, relocate the base.

• Charge the battery (for 16 hours).

Unit beeps

• Clean the charging contacts on the cordless handset and base charge cradle with

a soft cloth or an eraser.

• See solutions for “No dial tone ” on previous page.

• Replace the battery.

Memory dialing doesn’t work

• Did you program the memory location keys correctly?

• Did you follow proper dialing sequence?

Unit locks up and no communication between the base and cordless handset

• Unplug the power adaptor from the electrical outlet and the back of the base.

Remove the handset battery. Wait for 30 seconds and plug the power adaptor

back into the base and electrical outlet. Reconnect the battery and charge for 16

hours.

Caller ID Solutions

No Display

• Charge the battery (for 16 hours). Or replace the battery.

• Make sure the unit is connected to a non-switched electrical outlet. Disconnect

the power adaptor from the base and reconnect it.

Caller ID Error Message

• The unit displays this message if it detects anything other than valid Caller ID

information during the silent period after the ﬁrst ring. This message indicates the

presence of noise on the line.

No Caller ID

• You must be subscribed to the standard Name/Number Caller ID service from

your local telephone company to receive CID information.

Battery Solutions

If you experience any of the following problems, even after recharging the battery,

you may need to replace the battery pack:

• Short talk time

• Poor sound quality

• Limited range

• Charge indicator fails to turn on

Answering System Solutions

Can’t hear messages, beep, etc.

• Adjust speaker volume.

Time/Day setting stuck at 12 a.m Mon.

• Set the time clock.

Answers on 10th ring

• Make sure answering system is turned on.

• Answering system memory may be full. Erase some messages.

Incoming messages are incomplete

• An extension phone may have been lifted as a message is received.

• Answering system memory is full. Erase some messages.

• You may have accidently pressed the play/stop button during playback and

stopped the message.

Won’t respond to remote commands

• You must use a tone-dial phone. This phone does not support pulse (rotary)

dialing.

• Make sure to enter the correct security code.

• Did unit hang up? If you take no action for a period of time,

it automatically hangs up.

Causes of Poor Reception

• Aluminum siding.

• Foil backing on insulation.

• Heating ducts and other metal construction that can shield radio signals.

• You ’re too close to appliances such as microwaves, stoves, computers, etc.

• Atmospheric conditions, such as strong storms.

• Base is installed in the basement or lower ﬂoor of the house.

• Base is plugged into AC outlet with other electronic devices.

• Baby monitor is using the same frequency.

• Handset battery is low.

• You’re out of range of the base.

General Product Care

To keep your unit working and looking good, follow these guidelines:

• Avoid dropping the handset, as well as other rough treatment to the phone.

• Clean the phone with a soft cloth.

• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or other

chemical products to clean the unit. Doing so will damage the ﬁnish.

• Retain the original packaging in case you need to ship the phone at a later date.

• Periodically clean the charge contacts on the handset and base with a clean

pencil eraser.

Warranty Assistance

If trouble is experienced with this equipment, for warranty information, please

contact customer service at 1-800-448-0329. If the equipment is causing harm to

the telephone network, the telephone company may require that you disconnect the

equipment until the problem is resolved.

Any unauthorized repairs, changes or modiﬁcations not expressly approved by

Thomson Inc. could void the user’s authority to operate this product. For instructions

on how to obtain a replacement unit, refer to the warranty included in this guide or

call customer service at 1-800-448-0329.

Or refer inquiries to:

Thomson Inc.

Manager, Consumer Relations

P O Box 1976

Indianapolis, IN 46206

Attach your sales receipt to this booklet for future reference or jot down the date

this product was purchased or received as a gift. This information will be valuable if

service should be required during the warranty period.

Purchase Date ________________________________________________________

Name of Store ________________________________________________________

Limited Warranty

What your warranty covers:

• Defects in materials or workmanship.

For how long after your purchase:

• One year, from date of purchase.

(The warranty period for rental units begins with the ﬁrst rental or 45 days from

date of shipment to the rental ﬁrm, whichever comes ﬁrst.)

What we will do:

• Provide you with a new or, at our option, a refurbished unit. The exchange unit

is under warranty for the remainder of the original product’s warranty period.

How you get service:

• Properly pack your unit. Include any cables, etc., which were originally provided

with the product. We recommend using the original carton and packing

materials.

• ”Proof of purchase in the form of a bill of sale or receipted invoice which is

evidence that the product is within the warranty period, must be presented to

obtain warranty service.” For rental ﬁrms, proof of ﬁrst rental is also required.

Also print your name and address and a description of the defect. Send via

standard UPS or its equivalent to:

Thomson Inc.

11721 B Alameda Ave.

Socorro, Texas 79927

• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in

case of damage or loss.

• A new or refurbished unit will be shipped to you freight prepaid.

What your warranty does not cover:

• Customer instruction. (Your Owner’s Manual provides information regarding

operating instructions and user controls. Any additional information, should be

obtained from your dealer.)

• Installation and setup service adjustments.

• Batteries.

• Damage from misuse or neglect.

• Products which have been modiﬁed or incorporated into other products.

• Products purchased or serviced outside the USA.

• Acts of nature, such as but not limited to lightning damage.

Product Registration:

• Please complete and mail the Product Registration Card packed with your unit.

It will make it easier to contact you should it ever be necessary. The return of

the card is not required for warranty coverage.

Limitation of Warranty:

• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS

PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL

IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR

PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION

GIVEN BY THOMSON INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A

GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.

• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE

EXCLUSIVE REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT BE LIABLE

FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF

THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED

WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED

WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA. EXCEPT

TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT

IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

How state law relates to this warranty:

• Some states do not allow the exclusion nor limitation of incidental or

consequential damages, or limitations on how long an implied warranty lasts

so the above limitations or exclusions may not apply to you.

• This warranty gives you speciﬁc legal rights, and you also may have other rights

that vary from state to state.

If you purchased your product outside the USA:

• This warranty does not apply. Contact your dealer for warranty information.

DESCRIPTION MODEL NO.

Handset Replacement Battery TBD

AC Power converter TBD

Belt Clip TBD

Headset 5-2425

Accessory Handset TBD

with Charge Cradle

Accessory Information

To place order, have your Visa, MasterCard, or Discover Card ready and call

toll-free 1-800-338-0376.

A shipping and handling fee will be charged upon ordering. We are required

by law to collect appropriate sales tax for each individual state, country,

and locality to which the merchandise is being sent. Items are subject to

availability.

Index

Model 28821

00023733 (Rev. 0 Dom E/S)

07-42

Printed in China

Thomson Inc.

101 W. 103rd Street

Indianapolis, IN 46290-1102

Trademark(s) ® Registered

Marca(s) Registrada(s)

Model 28811 Series

DECT 6.0 Cordless Handset

Speakerphone User’s Guide

Need artwork

Your new GE telephone system is EXPANDABLE up to a total of 8 handsets (by purchase of

optional Model 28801 handset with charge cradle)

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched

Telephone Network and is in compliance with parts 15 and 68, FCC Rules and

Regulations and the Technical Requirements for Telephone Terminal Equipment

published by ACTA.

1 Notification to the Local Telephone Company