Thomson H5400A 900MHz Single-Line Cordless Telephone Handset User Manual 27958 DOM IB E 0

Thomson Inc. 900MHz Single-Line Cordless Telephone Handset 27958 DOM IB E 0

USERS MANUAL

900 MHz CordlessHandset with CallerID User’s GuideModel H5400Please read this manualbefore operating thisproduct for the first time.TOCOM 00000562
EQUIPMENT APPROVAL INFORMATIONYour telephone equipment is approved for connection to the PublicSwitched Telephone Network and is in compliance with parts 15 and 68,FCC Rules and Regulations and the Technical Requirements for TelephoneTerminal Equipment published by ACTA.1Notification to the Local Telephone CompanyOn the bottom of this equipment is a label indicating, among otherinformation, the US number and Ringer Equivalence Number (REN) forthe equipment. You must, upon request, provide this information toyour telephone company.The REN is useful in determining the number of devices you mayconnect to your telephone line and still have all of these devicesring when your telephone number is called. In most (but not all)areas, the sum of the RENs of all devices connected to one lineshould not exceed 5. To be certain of the number of devices youmay connect to your line as determined by the REN, you shouldcontact your local telephone company.A plug and jack used to connect this equipment to the premises wiringand telephone network must comply with the applicable FCC Part 68rules and requirements adopted by the ACTA. A compliant telephonecord and modular plug is provided with this product. It is designed tobe connected to a compatible modular jack that is also compliant. Seeinstallation instructions for details.Notes•This equipment may not be used on coin service provided by thetelephone company.•Party lines are subject to state tariffs, and therefore, you may not beable to use your own telephone equipment if you are on a partyline. Check with your local telephone company.•Notice must be given to the telephone company upon permanentdisconnection of your telephone from your line.•If your home has specially wired alarm equipment connected to thetelephone line, ensure the installation of this product does notdisable your alarm equipment. If you have questions about whatwill disable alarm equipment, consult your telephone company or aqualified installer.2Rights of the Telephone CompanyShould your equipment cause trouble on your line which may harm thetelephone network, the telephone company shall, where practicable, notifyyou that temporary discontinuance of service may be required. Whereprior notice is not practicable and the circumstances warrant such action,the telephone company may temporarily discontinue service immediately.In case of such temporary discontinuance, the telephone company must:(1) promptly notify you of such temporary discontinuance; (2) afford youthe opportunity to correct the situation; and (3) inform you of your right tobring a complaint to the Commission pursuant to procedures set forth inSubpart E of Part 68, FCC Rules and Regulations.The telephone company may make changes in its communicationsfacilities, equipment, operations or procedures where such action isrequired in the operation of its business and not inconsistent with FCCRules and Regulations. If these changes are expected to affect the useor performance of your telephone equipment, the telephone companymust give you adequate notice, in writing, to allow you to maintainuninterrupted service.INTERFERENCE INFORMATIONThis device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) This device may not cause harmful interference;and (2) This device must accept any interference received, includinginterference that may cause undesired operation.This equipment has been tested and found to comply with the limits for aClass B digital device, pursuant to Part 15 of the FCC Rules. These limits aredesigned to provide reasonable protection against harmful interference in aresidential installation.This equipment generates, uses, and can radiate radio frequency energy and,if not installed and used in accordance with the instructions, may causeharmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation.
3If this equipment does cause harmful interference to radio or televisionreception, which can be determined by turning the equipment off and on, theuser is encouraged to try to correct the interference by one or more of thefollowing measures:•Reorient or relocate the receiving antenna (that is, the antenna for radio ortelevision that is “receiving” the interference).•Reorient or relocate and increase the separation between thetelecommunications equipment and receiving antenna.•Connect the telecommunications equipment into an outlet on a circuitdifferent from that to which the receiving antenna is connected.If these measures do not eliminate the interference, please consult yourdealer or an experienced radio/television technician for additionalsuggestions. Also, the Federal Communications Commission has prepareda helpful booklet, “How To Identify and Resolve Radio/TV InterferenceProblems.” This booklet is available from the U.S. Government PrintingOffice, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.HEARING AID COMPATIBILITY (HAC)This telephone system meets FCC standards for Hearing Aid Compatibility.SEE MARKING ON BOTTOM / BACK OF PRODUCTRISK OF ELECTRIC SHOCK DO NOT OPENWARNING: TOPREVENT FIRE ORELECTRICAL SHOCKHAZARD, DO NOTEXPOSE THISPRODUCT TO RAINOR MOISTURE.THE LIGHTNINGFLASH AND ARROWHEAD WITHIN THETRIANGLE IS AWARNING SIGNALERTING YOU OF“DANGEROUSVOLTAGE” INSIDETHE PRODUCT.CAUTION: TO REDUCE THERISK OF ELECTRIC SHOCK, DONOT REMOVE COVER (ORBACK). NO USERSERVICEABLE PARTS INSIDE.REFER SERVICING TOQUALIFIED SERVICEPERSONNEL.THE EXCLAMATIONPOINT WITHIN THETRIANGLE IS AWARNING SIGNALERTING YOU OFIMPORTANTINSTRUCTIONSACCOMPANYINGTHE PRODUCT.CAUTION:US NUMBER IS LOCATED ON THE CABINET BOTTOMREN NUMBER IS LOCATED ON THE CABINET BOTTOM
EQUIPMENT APPROVAL INFORMATION ............................................. 2INTERFERENCE INFORMATION ......................................................... 2HEARING AID COMPATIBILITY (HAC) ............................................. 3TABLE OF CONTENTS .................................................................. 4INTRODUCTION ........................................................................... 6HANDSET AND CHARGE CRADLE LAYOUT ........................................ 7BEFORE YOU BEGIN .................................................................... 7PARTS CHECKLIST .................................................................. 7IMPORTANT INSTALLATION INFORMATION ......................................... 8IMPORTANT INSTALLATION GUIDELINES ....................................... 8INSTALLING THE PHONE ............................................................... 8CONNECTING THE AC (ELECTRICAL) POWER ............................... 8TELEPHONE SET UP.................................................................... 9LANGUAGE ........................................................................... 9LOCAL AREA CODE ................................................................ 9REGIONAL AREA CODE ........................................................... 9REGISTRATION ....................................................................... 9BASIC OPERATION .................................................................... 10ANSWERING A CALL ............................................................. 10MAKING A CALL .................................................................. 10MANUAL CHANNEL SELECTION .............................................. 10CALL TIMER ........................................................................ 10AUTO STANDBY ................................................................... 10RINGER ON/OFF SWITCH ...................................................... 10FLASH ................................................................................ 11LAST NUMBER REDIAL .......................................................... 11HOLD ................................................................................. 11PAGING THE CORDLESS HANDSET ........................................... 11VOLUME ADJUST ................................................................. 11MAKING AN INTERCOM CALL WITH OTHER EXTENSIONS ............. 11ANSWERING AN INTERCOM CALL ............................................ 11RECEIVING AN INCOMING TELEPHONE CALL DURING AN INTERCOMCALL ................................................................................. 12USING INTERCOM WITH A TELEPHONE CALL .............................. 12TWO-WAY INTERCOM CALLS ........................................ 12THREE-WAY INTERCOM CALLS ...................................... 12MEMORY ................................................................................ 12STORING A NAME AND NUMBER IN MEMORY ........................... 12STORING A REDIAL NUMBER .................................................. 13INSERTING A PAUSE IN THE DIALING SEQUENCE ........................ 13REVIEWING, CHANGING OR DELETING STORED NAMES/NUMBERS 13DIALING A STORED NUMBER ................................................. 13CHAIN DIALING FROM MEMORY .............................................. 14CALLER ID (CID) ..................................................................... 14RECEIVING AND STORING CID RECORDS .................................. 15REVIEWING CALL RECORDS .................................................... 15TRANSFERRING CID RECORDS TO MEMORY ............................. 15DIALING A CALLER ID NUMBER .............................................. 15DELETING THE CURRENT CALLER ID RECORD ............................ 16DELETING ALL CALLER ID RECORDS ....................................... 16CALLER ID ERRORS .............................................................. 16CALL WAITING CALLER ID .................................................... 17TABLE OF CONTENTS
5CHANGING THE BATTERY ............................................................ 17BATTERY SAFETY PRECAUTIONS ............................................. 17HEADSET AND BELT CLIP OPERATION ........................................... 18CONNECTING AN OPTIONAL HEADSET TO THE HANDSET ............. 18CONNECTING THE BELT CLIP .................................................. 18DISPLAY MESSAGES .................................................................. 18HANDSET SOUND SIGNALS ........................................................ 20TROUBLESHOOTING GUIDE ......................................................... 20TELEPHONE SOLUTIONS ............................................... 20GENERAL PRODUCT CARE .......................................................... 21CAUSES OF POOR RECEPTION ..................................................... 22SERVICE .................................................................................. 22LIMITED WARRANTY .................................................................. 23INDEX ..................................................................................... 24ACCESSORY ORDER FORM ......................................................... 28
INTRODUCTIONCAUTION: When using telephone equipment, there are basicsafety instructions that should always be followed. Refer to theIMPORTANT SAFETY INSTRUCTIONS provided with thisproduct and save them for future reference.Congratulations on purchasing this RCA telephone. This systemoperates in the 900 MHz frequency range. When the RF module(packed with cordless handset) is plugged into 25413/25414/25415 models, cordless handset H5400 can work.Features:•900 MHz Te c hnology•Call Waiting and Caller ID Compatible•Tone DialingThis telephone has been designed to be simple to use, however,you can reach its full potential more quickly by taking a fewminutes to read this instruction book. This telephone is amultifunction product for use with Call Waiting and Caller IDservices available from your local telephone company.Your Caller ID Call Waiting phone allows you to:•View the name and telephone number of a caller while youare on the phone (Call Waiting Caller ID).•Identify callers before you answer the phone.•View the time and date of each incoming call.•Record up to 99 Caller ID messages sequentially ineach handset.•Know who called while you are on the line or when youwere away.•Screen unwanted calls, eliminate harassment from annoyingcalls, or to get prepared before answering a call.IMPORTANT: In order to use all of the features of this telephone,you must subscribe to two separate services available from your localtelephone company: the standard Name/Number Caller ID Service toknow who is calling when the phone rings and Caller ID with CallWaiting Service to know who is calling while you are on the phone.INSTALLATION NOTE: Certain other communications devices mayalso use the 900 MHz frequency for communication, and, if notproperly set, these devices may interfere with each other and/or yournew telephone. If you are concerned with interference, please refer tothe owner’s manual for these devices on how to properly set channelsto avoid interference.
7HANDSET AND CHARGE CRADLE LAYOUTDisplayFORMAT/REDIALbutton STORE buttonCID buttonDELETE/CHANNELbuttonPRIVACY buttonTRANSFER/INTbuttoncharge indicatorBEFORE YOU BEGINPARTS CHECKLISTMake sure your package includes the items shown here.Belt clipAC POWERHandset batteryCordless handsetCordless handsetchargerNOTE: The unit must work with 25413/25414/25415.Cordless RF moduleTALK buttonLINE buttonSELECT/SAVEbuttonCONF buttonHOLD buttonFLASH buttonMENU/OK buttonDIR buttoncharge cradle withpower supply
IMPORTANT INSTALLATION INFORMATION•Never install telephone wiring during a lightning storm.•Never install telephone jacks in wet locations unless the jackis specifically designed for wet locations.•Never touch non-insulated telephone wires or terminals,unless the telephone line has been disconnected at thenetwork interface.•Use caution when installing or modifying telephone lines.•Temporarily disconnect any equipment connected to thephone such as faxes, other phones, or modems.IMPORTANT INSTALLATION GUIDELINES•Install telephone near both a telephone (modular) jack and anelectrical power outlet.•Avoid sources of noise, such as a window by a busy street,and electrical noise, such as motors, microwave ovens, andfluorescent lighting.•Avoid heat sources, such as heating air ducts, heatingappliances, radiators, and direct sunlight.•Avoid areas of excessive moisture or extremely low temperature.•Avoid dusty locations.•Avoid other cordless telephones or personal computers.INSTALLING THE PHONEChoose the best location to install handset charge cradle. Yourhandset charge cradle should be placed on a level surface suchas a desk or table top.CONNECTING THE AC (ELECTRICAL) POWER1. Plug the power supply cord into the power jack on the backof the charge cradle and the other into an electrical outlet.CAUTION: Use only the ATLINKS USA, Inc. 5-xxxx (black) and5-xxxx (white) power supply that came with this unit. Usingother power supplies may damage the unit.
9NOTE: The charge indicator on the handset charge cradle turns onto indicate the handset battery is chargingAllow the handset to charge for 12 hours prior to first use. ifyou don't properly charge the system, battery performanceis compromised.TELEPHONE SET UPThere are five programmable menus available: Language, Local AreaCode, Regional Area Code, Clear All Memory and Registration.LANGUAGE1. Press the MENU button once, LANGUAGE will show inthe display.2. Press SELECT or STORE to select language setting. ENGLISHis the default.3. Press < or > button on the handset to select language amongEnglish, French and Spanish.4. Press SELECT again to confirm your selection.LOCAL AREA CODE1. Press the MENU button once, then press ">" button untilAREA CODE shows in the display.2. Press SELECT/SAVE button or STORE button to enter SetArea Code mode.3. Use the number pad to enter your three digit area code.4. Press SELECT button again to store the setting.REGIONAL AREA CODEYou can enter six regional codes.1. Press the MENU button once, then press ">" button untilREGIONAL CODE shows in the display.2. Press SELECT/SAVE button or STORE button to enter SetRegional Code mode.3. Use the number pad to enter your three digit regional code.4. After finished to edit one regional code, the cursor will jumpto the next one.5. You can also use the number pad to enter another one.6. After finished editing, press the SELECT button to save.REGISTRATIONRegistration links the base (25413/25414/25415) to a cordlesshandset. Once a handset is registered it can use the base’sphone connection. A cordless handset will not operate until it isregistered to the base. During the registration process, keep thehandset near the base.1. Press the MENU button once, and then press ">" button untilREGISTRATION shows on the display.2. Press SELECT/SAVE button or STORE button to selectRegistration mode.3. Press < or > button on the handset to select Yes.4. Press SELECT/SAVE to confirm. The display will show"REGISTER...".
5. On the base (25413/25414/25415), press and hold the PAGEbutton for 2 seconds. If the registration is successful, thehandset will emit a long beep sound.6. If the registration fails, "FAIL! TRY AGAIN" will show on thedisplay. Please repeat the above steps.BASIC OPERATIONANSWERING A CALLCheck the display to see who is calling.1. Press the TALK button on the handset. The message“Cordless H/S in-use” on the base comes on whenever thehandset is on.2. When finished, press TALK to hang up.MAKING A CALL1. Press the TALK button to access an available line automatically,ORIf you want to select a desired line, press LINE button plus anumber button (1-4) to select the desired line.2. Wait for a dial tone then dial the desired number.3. When finished, press TALK to hang up.NOTE: If the line you selected is occupied by other users, themessage "LINE IN USE" will be shown. You can press the OK buttonto confirm selection of this line. If you wants to select another line,press the LINE button plus the number button again.MANUAL CHANNEL SELECTIONWhile talking, you might need to manually change the channelin order to reduce static caused by baby monitors, garage dooropeners, or other cordless phones. Press and release theChannel/Delete button on the cordless handset to advance to thenext clear channel.CALL TIMERAfter you press TALK or LINE plus number button to seize theline on the cordless handset, the built-in call timer shows in thedisplay and begins counting the length of time of the call.AUTO STANDBYPlacing the cordless handset in the charge cradle while thehandset is off the hook (or during a call) automatically hangs upthe handset.RINGER ON/OFF SWITCHUse the two-position switch on the cordless handset to turn theringer volume off or on.
11FLASHUse the FLASH button on the handset to activate custom callingservices such as call waiting or call transfer, which are availablethrough your local phone company.TIP: Don’t use the TALK button to activate custom calling service suchas call waiting, or you’ll hang up the phone.LAST NUMBER REDIALTo quickly redial the last number you dialed:1. Press TALK button.2. Press the redial button.HOLDPress the HOLD button to put a call on hold.To take a call off hold, press the hold button again.•To switch a call on hold from the base to the cordlesshandset, press “HOLD” on the cordless handset.If you continue the call on a separate extension phone, yourcordless phone releases the line to the extension phone.PAGING THE CORDLESS HANDSETThis feature helps you locate a misplaced handset.Press the PAGE button once on the base (25413/25414/25415),then press number 0 button. The cordless handset will beepcontinuously (if it is not out of range) for 2 minutes or until youpress any button on the handset.NOTE: You may still page the cordless handset even if the ringer isturned off.VOLUME ADJUSTAdjust the receiver volume by pressing the Volume Up/Downbutton (located at the side of the handset) when you are in talkmode. There are four volume levels, and each press of the VolumeUp/Down button adjusts the receiver volume by one level.MAKING AN INTERCOM CALL WITH OTHER EXTENSIONS1. Make sure the phone is OFF (not in TALK mode).2. Press the INT button, and the display will show SELECTPHONE ID.3. Press the number button to input the phone ID you want tointercom with. For example, to intercom with extension 2, youneed to input "0", "2".4. When finished, press the INT or TALK button to end up theintercom call.NOTE: To cancel the intercom call, press INTERCOM.ANSWERING AN INTERCOM CALL1. Press the INTERCOM button or TALK button.2. When finished, press the INTERCOM button or TALKbutton again.
RECEIVING AN INCOMING TELEPHONE CALLDURING AN INTERCOM CALLDuring an intercom call, if you receive a telephone call, you willhear an alert tone. To answer the incoming call, press TALK orINT button once to drop the intercom call and press TALK onceagain to answer the telephone call.USING INTERCOM WITH A TELEPHONE CALLDuring a telephone call, you can use the intercom function to pageother extension units and set up a private (2-way) intercomconversation with another user while the telephone call is placedon hold. Or, you can create a 3-way conversation between thetelephone caller, the cordless handset and other extensions.TWO-WAY INTERCOM CALLS1. To make an intercom call, first press the HOLD button toplace the external call on hold. Then, press the INT button,and followed by the extension ID number.2. To answer the intercom call, press HOLD to place the currentcall on hold first. Then press INT or TALK button to answerthe intercom call. When finished, press INT or TALK button toend the intercom call. Press HOLD button to retrieve theexternal caller.THREE-WAY INTERCOM CALLS1. Press HOLD button to hold the current line.2. Press INT button, followed by the extension ID number.3. Wait for the reply of extension you selected.4. Once the extension replies, press the CONF button to set upthree-way conference.5. When finished, press the TALK button once.MEMORYThe cordless handset and base each have their own separatememory storage areas. The handset can store forty 15-characternames and 24-digit telephone numbers in memory.STORING A NAME AND NUMBER IN MEMORY1. Press the STORE button on the handset, then the displayshows ENTER NUMBER.2. Use the keypad to enter the phone number (up to 32 digits).3. Press the SELECT button. The display shows ENTER NAME.4. Use the touch-tone pad to enter a name (up to 15 characters).More than one letter is stored in each of the number keys.For example, to enter Bill Smith, press the 2 key twice for theletter B. Press the 4 key 3 times for the letter I. Press the 5 key3 times for the letter L. Press the 5 key 3 times for the secondletter L, and press the 1 key to insert a space between thefirst and last name. Press the 7 key 4 times for the letter S;press the 6 key once for the letter M; press the 4 key 3 timesfor the letter I; press the 8 key for the letter T; press the 4 keytwice for the letter H.
135. Press the STORE button again to save your selection. Thedisplay shows ENTER LOCATION.6. Enter two digits to enter the location, range from 01 to 40.For example, to store the record in location #5, press "0", "5".After entering a valid location number, the recordwill be saved.7. To enter another name and number in a different memorylocation, return to step 1 and repeat the process.STORING A REDIAL NUMBER1. Make sure the phone is OFF (not in TALK mode).2. Press the REDIAL button on the handset to review theredial number.3. Press SELECT and ENTER NUMBER shows in the display.4. Then press SELECT again and ENTER NAME shows in the display.5. Use the keypad to enter the names.6.Press STORE button and ENTER LOCATION shows inthe display.7. Enter two digits to enter the location, range from 01 to 40.For example, to store the record in location #5, press "0", "5".After enter a valid location number, the record will be saved.NOTE : If the number you want to redial has more than 32 digits, thetelephone number cannot be stored in memory.INSERTING A PAUSE IN THE DIALING SEQUENCEPress the #PAUSE button on the touch-tone pad twice to insert adelay in the dialing sequence of a stored telephone numberwhen a pause is needed to wait for a dial tone (for example,after you dial 9 for an outside line, or wait for a computer accesstone.) Each pause counts as 1 digit in the dialing sequence.REVIEWING, CHANGING OR DELETING STOREDNAMES/NUMBERSTo Review: Press DIR/on the handset, then press the orbutton to scroll through the stored numbers. Or press thememory location number.To Change: While viewing the record, press SELECT/SAVE button.Follow the steps under Storing a Name and Number in Memory.To Delete: Press DIR/on the handset or base, then press theor button (cordless handset) to scroll to a desired memory.1. While the entry displays, press delete to mark the entry fordeletion. The display shows DELETE?2. Press delete again to delete the entry.DIALING A STORED NUMBERMake sure the phone is ON by pressing the TALK button on thecordless handset.1. Press the DIR button.2. Press the desired memory location button (01-40). Thenumber is shown on the display.
3. Press OK to dial the displayed number.-Or-1. Make sure the phone is OFF (not in TALK mode).2. Press the DIR button.3. Press the desired memory location button (01-40), or use theor button to scroll to the desired telephone number.4. Press the TALK button. The telephone number dials automatically.CHAIN DIALING FROM MEMORYUse this feature to make calls that require a sequence ofnumbers, such as a frequently used long distance card number.The following example shows how you can store each part ofthe long dialing sequence and use chain dialing to make a callthrough a long distance service provider:The Number For Memory LocationLong Distance Access Number 7Authorization Code 8Frequently called long distance number 9Make sure the phone is ON.1. Press DIR button and then press 0 followed by 7.2. Press OK to dial the displayed number.3. When you hear the access tone, press DIR button and thenpress 0 followed by 8.4. Press OK to dail out the number stored in memory location 8.5. At the next access tone, press DIR, 0, 8, then OK buttonsin sequence.CALLER ID (CID)Caller ID (CID) is a service available from your local telephonecompany. For Caller ID to work on this system, you mustsubscribe to Caller ID service. To receive Caller ID informationfor a Call Waiting call, you must subscribe to the combined CallWaiting Caller ID service.This telephone system receives and displays CID informationtransmitted by your local telephone company. This informationcan include the phone number, date and time; or the name,phone number, and date and time.dateCID number line number timeCID phonenumbername
15RECEIVING AND STORING CID RECORDSWhen you receive a call, Caller ID information is transmitted bythe phone company to your telephone between the first andsecond ring. The Caller ID information appears on your phone’sdisplay while the phone rings, giving you a chance to monitorthe information and decide whether or not to answer.If you are not at home or cannot answer, the telephone storesthe information so that you can see who called while you wereunavailable. Caller ID memory automatically stores the callnumber, date, time, phone number and name for the last 99calls. If Caller ID memory is full, a new call record automaticallyreplaces the oldest call record in memory.At any time, you can review the stored information for the last99 calls. Any calls received since your last review are marked asNEW in the display, to remind you to review them.REVIEWING CALL RECORDSAs calls are received and stored, the display is updated to letyou know how many calls have been received.1. Press the CID button. The most recent new call record is shown.2. Press < button to scroll to older call records. When you reachthe oldest call, the display shows START/END.3. Press > button to scroll from the old records to recent ones.As you review call records, the display shows you the followinginformation for each call:•The telephone number of the caller.•The numeric order of the call.•The name of the caller, if available in your service area.NOTE: If a name is received which exceeds 15 characters, the extracharacters will scroll on the display.•Time and date the call was received.•NEW appears for all calls that have not been reviewed.NOTE: Check with your local phone company regarding nameservice availability.TRANSFERRING CID RECORDS TO MEMORYYou may transfer a Caller ID record to your phone’s memory.NOTE: It is important that you format CID records correctly beforestoring in memory. It is not possible to reformat CID records storedin memory.1. Use the CID/button to scroll to the desired record.2. Press the STORE button.3. Press the desired memory location. Example, press thenumber 01 key to store the record in memory location 1. Youwill hear a confirmation tone.DIALING A CALLER ID NUMBERWhen reviewing any call record in the Caller ID memory, youcan dial back the caller’s number.
1. Make sure the phone is OFF (not in talk mode).2. Press DIR/button once, then orbutton until the desiredcall record is displayed.Depending on (a) how the incoming caller’s phone number isformatted when received, and (b) whether or not you pre-programmed your local area code into memory, you mayneed to adjust the format of the caller’s phone number beforedialing it back.The format button lets you change the format of thedisplayed number. Available formats include:Number of digits Explanation ExampleEleven digits long distance code “1”+ 3-digit area code+ 7-digit telephone number. 1-317-888-8888Ten digits 3-digit area code +7-digit telephone number. 317-888-8888Seven digits 7-digit telephone number. 888-8888NOTE: If the phone company does not supply all ten digits of anincoming caller’s number, you will not be allowed to adjust the formatof that number.Scroll to the number you want to call back:3. If the number does not dial as shown, press the formatbutton. Repeat if necessary, until the correct number of digitsshow in the display.4. Press the TALK button. The number dials automatically.DELETING THE CURRENT CALLER ID RECORDTo delete only the record in the display:1. Use the CID button and then < or > button to display thedesired Caller ID record.2. Press delete.DELETING ALL CALLER ID RECORDSTo delete all the Caller ID records in memory:1. Use the CID button and then < or > button to display any CallerID record.2. Press and hold DELETE. The display asks DELETE ALL? forseveral seconds.3. Press DELETE again, within five seconds, to erase all records.The display will return to standby mode.CALLER ID ERRORSIf there is an error in the transmission of information to yourCaller ID phone, INCOMPLETE DATA shows in the display.If you have not subscribed to Caller ID service or it is notworking, NO DATA shows in the display.
17CALL WAITING CALLER IDProvided you subscribe to Caller ID with Call Waiting servicefrom your phone company, you may see who is calling whenyou hear the call waiting tone in the receiver. The CIDinformation appears in the display after you hear the tone.Press flash to put the current call on hold and answer theincoming call. Press flash again when you want to return to thefirst call.IMPORTANT: In order to use all of the features of this unit, you mustsubscribe to either the standard Name/Number Caller ID Service orCall Waiting Caller ID Service. To know who is calling while you areon the phone, you must subscribe to Call Waiting Caller ID Service.CHANGING THE BATTERYMake sure the telephone is OFF (not in TALK mode) before youreplace battery.1. Remove the battery compartment cover.2. Disconnect the battery plug from the jack inside the batterycompartment and remove the battery pack from the handset.3. Insert the new battery pack and reconnect the battery plug tothe jack inside the compartment.4. Put the battery compartment cover back on.5. Place handset in charge cradle to charge. If you don’t chargethe handset battery properly (for 12 hours) when you first setup the phone and/or when you install a new battery pack, thebattery’s long-term performance will be compromised.BATTERY SAFETY PRECAUTIONS•Do not burn, disassemble, mutilate, or puncture. Like otherbatteries of this type, toxic materials could be released whichcan cause injury.
•Keep batteries out of the reach of children.•Remove batteries if storing over 30 days.CAUTION: To reduce the risk of fire or personal injury, useonly the battery listed in the instruction book.HEADSET AND BELT CLIP OPERATIONCONNECTING AN OPTIONAL HEADSET TO THE HANDSETFor hands free conversation, connect the headset (optional) tothe HEADSET jack as shown. The handset receiver andmicrophone are disabled when the headset is connected.Adjust the headset to rest comfortably on top of your head andover your ear. Move the microphone to approximately 2 to 3 inchesfrom your mouth.•Press the talk/callback button to answer or place a call beforeusing the headset.CONNECTING THE BELT CLIPThere are two slots, one on each side of the handset.•Attach the belt clip by inserting the sides of the belt clip intothe slots. Snap the ends of the belt clip into place.Slot for belt clipHeadset jackHeadset plugDISPLAY MESSAGESThe following indicators show the status of a message or ofthe unit.REGISTRATION: Prompt telling you to enter registrationmode of handset.ENTER NUMBER: Prompt telling you to enter the numberin one of the 40 memory locations.ENTER NAME: Prompt telling you to enter the name inone of the 40 memory locations.ENTER LOCATION: Prompt telling you to assign the memorylocation(from 01 to 40).
19LINE ON HOLD: Prompt telling you that the line youselected is currently on hold.LINE IN USE: Prompt telling you that the line youselected is currently in use by otherextension.REGISTER..: Prompt message telling you that registeris in process.INCOMPLETE DATA: Caller information has been interruptedduring transmission or the phone line isexcessively noisy.ERROR: INHIBITED: Handset use is forbidden due tounknown error.PRIVACY LINE: Line use is forbidden because someonehas assigned the line as privacy line.BASE IN USE: The Base unit(25413/4/5) is in use bysomeone so handset use is prohibited.SELECT PHONE ID: Prompt asking user to key in the ID ofother extension during intercom use.DELET ALL: Prompt asking if you want to erase allCaller ID records.START/END: Indicate sthere is no additionalInformation Caller ID memory.NEW CALL: Indicates call has not been viewed.NO NUMBER: Indicates no Caller Number was received.NO NAME: Indicates no Caller Name was received.NO DATA: Indicates no Caller ID informationwas received.BLOCKED CALL: The person calling has had theirinformation blocked fromtransmission.BLOCKED NAME: The person calling has had their nameblocked from transmission.BLOCKED NUMBER: The person calling has had their numberblocked from transmission.UNKNOWN CALLER: The incoming call is from an area notserviced by Caller ID or the informationwas not sent.UNKNOWN NAME: The incoming call is from an area thatinformation regarding their name wasnot sent.UNKNOWN NUMBER: The incoming call is from an area thatinformation regarding their number wasnot sent.
HANDSET SOUND SIGNALSSignal MeaningA long warbling tone (with ringer on) Signals an incoming callThree short beeps Page signalOne short beep (every 7 seconds) Low battery warningTROUBLESHOOTING GUIDETELEPHONE SOLUTIONSNo dial tone•Check and repeat installation steps:Ensure the base power cord is connected to a working outlet.Ensure the telephone line cord is connected to the base andthe wall jack .•Connect another phone to the same jack; if there is still nodial tone, the problem might be your wiring or local service.•The cordless handset may be out of range of the base. Movecloser to the base.•Ensure the battery is properly charged (12 hours).•Ensure the battery pack installed correctly.•Did the handset beep when you pressed the TALK button?The battery may need to be charged.Dial tone is OK, but can’t dial out•Make sure the type of phone service you are subscribed to isTONE. This handset is TONE only.Handset does not ring•Make sure the handset ringer switch is turned on.•The cordless handset may be out of range. Move closer tothe base.•You may have too many extension phones on your line. Tryunplugging some phones.•Check for dial tone. If no dial tone is heard, see No dialtone above.You experience static, noise, or fading in and out•Change channels.•The cordless handset may be out of range of the base. Movecloser to the base.•Make sure base is not plugged into an outlet with anotherhousehold appliance.•Charge the battery.Unit beeps•Clean charging contacts on cordless handset and chargecradle with a soft cloth, remove comma or an eraser.•See solutions for “No dial tone” on previous page.•Replace the battery.
21Memory Dialing doesn't work•Did you program the memory location keys correctly?•Did you follow proper dialing sequence?Unit locks up and no communication between the base andcordless handset•Unplug the AC power supply from the wall outlet and the backof the base. Remove the handset battery. Wait for 30seconds and plug the power supply back into the baseand wall outlet. Reconnect the battery and charge for 12 hours.CALLER ID SOLUTIONSNo Display•Is battery fully charged? Try replacing the battery.•Make sure that the unit is connected to a non-switchedelectrical outlet. Disconnect the AC power supply from thebase and reconnect it.Caller ID Error Message•The unit displays this message if it detects anything otherthan valid Caller ID information during the silent period afterthe first ring. This message indicates the presence ofnoise on the line.No Caller ID•In order to receive Caller ID information, you must subscribeto the standard name/number Caller ID service from yourlocal telephone company.BATTERY SOLUTIONSIf you experience any of the following problems, even after fullyrecharging the battery, you may need to replace the battery pack:• Short talk time• Poor sound quality• Limited rangeGENERAL PRODUCT CARETo k eep your unit working and looking good, follow these guidelines:•Avoid putting the phone near heating appliances and devicesthat generate electrical noise (for example, motors orfluorescent lamps).•DO NOT expose to direct sunlight or moisture.•Avoid dropping the handset, as well as other roughtreatment to the phone.•Clean the phone with a soft cloth.•Never use a strong cleaning agent or abrasive powderbecause this will damage the finish.•Retain the original packaging in case you need to ship thephone at a later date.•Periodically clean the charge contacts on the handset and
base with a clean pencil eraser.CAUSES OF POOR RECEPTION•Aluminum siding.•Foil backing on insulation.•Heating ducts and other metal construction that can shieldradio signals.•You’re too close to appliances such as microwaves, stoves,computers, etc.•Atmospheric conditions, such as strong storms.•Base is installed in the basement or lower floor of the house.•Base is plugged into AC outlet with other electronic devices.•Baby monitor is using the same frequency.•Handset battery is low.•You’re out of range of the base.SERVICEIf trouble is experienced with this equipment, for repair orwarranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephonenetwork, the telephone company may request that youdisconnect the equipment until the problem is resolved.This product may be serviced only by the manufacturer or itsauthorized service agents. Changes or modifications notexpressly approved by ATLINKS USA, Inc. could void the user’sauthority to operate this product. For instructions on how toobtain service, refer to the warranty included in this guide or callcustomer service at 1-800-511-3180.Or refer inquiries to:ATLINKS USA, Inc.Manager, Consumer RelationsP O Box 1976Indianapolis, IN 46206Attach your sales receipt to the booklet for future reference orjot down the date this product was purchased or received as agift. This information will be valuable if service should berequired during the warranty period.Purchase date________________________________________________Name of store________________________________________________
23INDEXAAccessory Order Form 28Answering a Call 10Answering an Intercom Call 11Auto Standby 10BBasic Operation 10Battery Safety Precautions 17Battery Solutions 21Before You Begin 7CCall Timer 10Call Waiting Caller ID 17Caller ID (CID) 14Caller ID Errors 16Caller ID Solutions 21Causes of Poor Reception 22Chain Dialing from Memory 14Changing the Battery 17Connecting an Optional Headset to the Handset 18Connecting the AC (Electrical) Power 8Connecting the Belt Clip 18DDeleting All Caller ID Records 16Deleting the Current Caller ID Record 16Dialing a Caller ID Number 15Dialing a Stored Number 13Display Messages 18EEquipment Approval Information 2FFlash 11GGeneral Product Care 21HHandset and Charge Cradle Layout 7Handset Sound Signals 20Headset and Belt Clip Operation 18
Hearing Aid Compatibility (HAC) 3Hold 11IImportant Installation Guidelines 8Important Installation Information 8Inserting a Pause in the Dialing Sequence 13Installing the Phone 8Interference Information 2Introduction 6LLanguage 9Last Number Redial 11Limited Warranty 23Local Area Code 9MMaking a Call 10Making an Intercom Call with Other Extensions 11Manual Channel Selection 10Memory 12PPaging the Cordless Handset 11Parts Checklist 7RReceiving an Incoming Telephone Call During an Int 12Receiving and Storing CID Records 15Regional Area Code 9Registration 9Reviewing Call Records 15Reviewing, Changing or Deleting Stored Names/Numbe 13Ringer On/Off Switch 10SService 22Storing a Name and Number in Memory 12Storing a Redial Number 13TTelephone Set Up 9Telephone Solutions 20Three-Way Intercom Calls 12Transferring CID Records to Memory 15Troubleshooting Guide 20
25Two-Way Intercom Calls 12UUsing Intercom with a Telephone Call 12VVolume Adjust 11
LIMITED WARRANTYWhat your warranty covers:•Defects in materials or workmanship.For how long after your purchase:•One year, from date of purchase.(The warranty period for rental units begins with the first rental or 45 days fromdate of shipment to the rental firm, whichever comes first.)What we will do:•Provide you with a new or, at our option, a refurbished unit. The exchange unit isunder warranty for the remainder of the original product’s warranty period.How you get service:•Properly pack your unit. Include any cables, etc., which were originally providedwith the product. We recommend using the original carton and packing materials.•”Proof of purchase in the form of a bill of sale or receipted invoice which isevidence that the product is within the warranty period, must be presented toobtain warranty service.” For rental firms, proof of first rental is also required. Alsoprint your name and address and a description of the defect. Send via standardUPS or its equivalent to:ATLINKS USA, Inc.c/o Thomson11721 B Alameda Ave.Socorro, Texas 79927•Pay any charges billed to you by the Exchange Center for service not covered bythe warranty.•Insure your shipment for loss or damage. ATLINKS accepts no liability in case ofdamage or loss.•A new or refurbished unit will be shipped to you freight prepaid.What your warranty does not cover:•Customer instruction. (Your Owner’s Manual provides information regardingoperating instructions and user controls. Any additional information, should beobtained from your dealer.)•Installation and setup service adjustments.•Batteries.•Damage from misuse or neglect.•Products which have been modified or incorporated into other products.•Products purchased or serviced outside the USA.•Acts of nature, such as but not limited to lightning damage.Product Registration:•Please complete and mail the Product Registration Card packed with your unit. Itwill make it easier to contact you should it ever be necessary. The return of thecard is not required for warranty coverage.Limitation of Warranty:•THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THISPRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALLIMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATIONGIVEN BY ATLINKS USA, INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE AGUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.•REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THEEXCLUSIVE REMEDY OF THE CONSUMER. ATLINKS USA, INC. SHALL NOT BELIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THEUSE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS ORIMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES ANDLIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF INDIANA.EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIEDWARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ONTHIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTHABOVE.How state law relates to this warranty:•Some states do not allow the exclusion nor limitation of incidental or consequentialdamages, or limitations on how long an implied warranty lasts so the abovelimitations or exclusions may not apply to you.•This warranty gives you specific legal rights, and you also may have other rightsthat vary from state to state.If you purchased your product outside the USA:•This warranty does not apply. Contact your dealer for warranty information.
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Visit the RCA web site at www.rca.comPlease do not send any products to the Indianapolis address listed in thismanual or on the carton. This will only add delays in service for yourproduct.ATLINKS USA, Inc.101 West 103rd StreetIndianapolis, IN 46290©2004 ATLINKS USA, Inc.Trademark(s)® RegisteredMarca(s) Registrada(s)Model H5400TOCOM 00000562 (Rev. 0 E/S)04-18Printed in China

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