TiVo Solutions d b a TiVo RC30 IR&RF; Remote User Manual TiVo Roamio PlusPro StartHere Canadian 001

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Document ID	2419690
Application ID	n3s+zpXHEtXLqD6vaW+M2w==
Document Description	User Manual
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Document Type	User Manual
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Date Submitted	2014-10-16 00:00:00
Date Available	2015-04-14 00:00:00
Creation Date	2014-06-16 16:08:29
Producing Software	Adobe PDF library 10.01
Document Lastmod	2014-06-16 16:09:50
Document Title	TiVo_Roamio_PlusPro_StartHere_Canadian_001
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Welcome! Start Here
™
Before you begin: Activate the TiVo® service (if you haven’t already).
The TiVo service is what makes your TiVo Roamio Plus/Pro smart. It includes everything from your program
listings to Season Pass® recordings and WishList® searches—all the cool features you’ve heard about.
Some TiVo DVRs are sold with a TiVo service plan. If yours was not, activate the TiVo service at
www.tivo.com/activate or call TiVo Customer Support at 1-877-367-8486. You’ll need your 15-digit TiVo
Service Number, found on the label on the back of the Roamio Plus/Pro.
Write it here for reference ___________________________.
M-CARD
CableCARD
About CableCARD decoders
™
TM
Do I need a CableCARD decoder for this TiVo Roamio Plus/Pro?
YES. The TiVo Roamio needs a CableCARD decoder to receive any cable programming. To receive
digital cable channels, and to watch and record multiple channels at the same time, you need one
Multi-Stream CableCARD decoder (M-CARD) from your cable company.
Should I wait for my CableCARD to install my TiVo Roamio Plus/Pro?
NO, don’t wait. Start connecting your DVR now. You can install the CableCARD decoder later. For
instructions, see the “Installing a CableCARD” insert that came with your TiVo Roamio Plus/Pro.
Start Here
Visit tivo.com/cablecardhelp for more information and step-by-step instructions.
Follow these easy steps to connect
your TiVo Roamio Plus/Pro DVR
To get started connecting your TiVo Roamio, go to step 1.
Set up your TiVo Roamio Plus/Pro in 7 easy steps.
™
M-CARD
CableCARD
TM
Order a CableCARD from your cable company
The TiVo Roamio Plus/Pro uses a multi-stream CableCARD decoder to receive
HD and digital cable channels.
Order one Multi-Stream CableCARD (M-CARD) from your cable company
and disconnect your digital cable box (if you have one). The M-CARD will
replace your digital cable box. For CableCARD installation instructions, see the
“Installing a CableCARD” insert that came with your TiVo Roamio Plus/Pro.
Get to know your cables
Once you install your CableCARD, simply follow the on-screen instructions to
set it up. During setup, you will need to call your cable company to activate (or
“pair”) your CableCARD with your Roamio Plus/Pro. For CableCARD activation
“hotline” numbers for many cable companies, and for more information and
help, visit tivo.com/cablecardhelp.
Complete Guided Setup
Turn on your TV. After the TiVo
box starts up, you’ll see a
Welcome screen.
When you see the Welcome
screen, you’re ready to begin
Guided Setup. Just follow the
on-screen instructions.
AC (In)
Note: If you don’t see the Welcome screen, use the Input,
Source, or TV/Video button on your TV remote or TV to select
the correct video input source.
Fo
Once you’ve completed Guided Setup, turn this poster over to
learn more about using your TiVo Roamio Plus/Pro!
USB
INPUT 3
CableCARD™
(MULTI-STREAM ONLY)
COMPOSITE
RESOLUTION
HDMI
If this cable is connected to
the TV or cable box, disconnect
it and connect it to the TiVo
DVR instead.
EXTERNAL STORAGE
(E-SATA)
HDMI
Connect to your TV
Connect an HDMI cable from the HDMI port of the TiVo box
to the HDMI IN port on the back of your TV.
Plug in the power cord
If your TV does not have an HDMI port, see tivo.com/support
for additional installation instructions.
The TiVo Roamio Plus/Pro’s front panel
displays a green light at startup.
Connect to the Internet
The TiVo Roamio Plus/Pro needs a high-speed Internet connection to receive program listings, TiVo® service
updates, and on-demand content. The type of network connection you choose will depend on what you want to
do with your TiVo box(es), and whether it’s possible to connect an Ethernet cable to your TiVo box(es).
Why use MoCA?
A MoCA (Multimedia over Coax) connection gives you the same
high-speed connection you get with a wired Ethernet connection,
but it comes though your existing coaxial cable (the same one you
use to get cable TV). This is a great option if you have additional
TiVo boxes that connect to your home network wirelessly.
A MoCA network lets you:
• Stream shows to/from other boxes
• Transfer shows to/from other boxes
• Stream/transfer shows to iPad and iPhone
If you can connect an Ethernet cable to your Roamio
Plus/Pro, you can use the Roamio’s built-in MoCA
network adapter to enable MoCA networking
throughout your entire home!
After Guided Setup, go to Settings > Network >
Change Network Settings. Then choose “Use this
DVR to create a MoCA network.”
To learn more about MoCA, including other setup
options and how to secure your MoCA network, visit
tivo.com/moca.
Connect the coaxial RF cable
coming from the wall to the
CABLE (MoCA) port on the
back of the DVR.
(OPTICAL)
COMPONENT
Connect to the
cable service
Television
S-Video
Power cord (included)
DIGITAL
AUDIO
CABLE
(MoCA)
ETHERNET
TiVo Inc.
You should complete Guided Setup even if you don’t yet have
a CableCARD decoder.
Coaxial RF cable for receiving a cable
signal and for connecting to the
Internet through a MoCA network.
r r Dr
ev af
ie t
on
Ethernet cable for connecting to
the Internet through a wired
network if not using MoCA.
ly
You don’t have to wait for your CableCARD to set up your
TiVo Roamio Plus/Pro. Continue to step 2.
HDMI® cable for high definition
video and digital audio recommended for HD setup
If you plan to stream shows from this TiVo box to other TiVo boxes, you must use a wired connection:
Ethernet (Option 1) or MoCA (Option 1 or 2). But don’t worry, no matter which one you pick, you can always
change your mind later.
Did you know? You can use the MoCA network
adapter built in to your TiVo Roamio Plus/Pro to
enable a MoCA network throughout your
home. See the “Why use MoCA?” box at left to
learn more.
Option 1: Use Ethernet or
Create MoCA network
Option 2: Use existing MoCA® network
Option 3: Use wireless network
Use this option if you have wired Ethernet
connections available to all TiVo boxes on your
home network, or if you want to create a
MoCA network (see box at left).
Use this option if you have a MoCA home
network.
Use this option if you don’t plan to stream
shows between TiVo boxes.
This option lets you:
• Stream shows to/from other boxes
• Transfer shows to/from other boxes
• Stream/transfer shows to iPad and iPhone
This option lets you:
• Transfer shows to/from other boxes.
• Stream/transfer shows to iPad and iPhone
This option lets you:
• Stream shows to/from other boxes
• Transfer shows to/from other boxes
• Stream/transfer shows to iPad® and iPhone®
Connect an Ethernet cable from the TiVo
box’s ETHERNET port to an open port on
your router or to an Ethernet jack in your
wall.
During Guided Setup (Step 7), choose
“Ethernet” as your network connection
type. Then, to create a MoCA network (if
desired), see box at left.
Because MoCA is delivered through your
coax cable, and you already connected
that cable in Step 2, you don’t need to
connect anything more here.
During Guided Setup (Step 7), choose
“MoCA” as your network connection type.
CABLE
(MoCA)
Note that this option uses the TiVo box’s built-in
wireless capabilities. You don’t need to connect
anything in this step.
During Guided Setup (Step 7), choose
“Wireless” as your network connection type.
Get to know TiVo Roamio Plus/Pro.
™
TiVo Central
When you finish Guided Setup, you’ll see the TiVo Central ® screen.
This is the starting point for everything you do with your TiVo DVR.
You can always reach the TiVo Central screen by pressing the
TiVo button on your remote control.
My Shows
Search & Browse
Find anything, fast! TiVo Roamio Plus/Pro searches
program listings for title, keyword, or actor/director name,
and gives you results for both broadcast and on-demand
shows!
All the shows recorded by your TiVo Roamio Plus/Pro,
including video podcasts and downloaded shows, appear
on the My Shows screen.
Highlight any title in My Shows (even a show that’s still
recording) and press PLAY to play the show from the
beginning, or to resume playing from where you left off.
Not sure what you want to watch? Browse broadcast and
on-demand listings all at the same time.
The TiVo Roamio Remote
Press the TiVo button at any
time to go to the TiVo Central
screen. Press it twice to get
to your My Shows list from
any other screen.
In the TiVo menus and
program guide, use the
arrow buttons to move to
the option you want, then
press SELECT.
Program the Volume, Mute,
and TV Power buttons
to control your TV. Go
to Settings > Remote,
CableCARD, and Devices.
Use THUMBS UP or
THUMBS DOWN to rate
shows, collections, or
video providers for TiVo
Suggestions.
Control playback of live TV
and recorded shows: fastforward, rewind, pause, or
play in slow-motion.
Advance moves forward
in 30-second increments;
press and hold to jump
to the end.
Replay repeats the last 8
seconds of the show. Press
and hold to jump to the
beginning.
ly
Video On Demand
The
buttons sort
and filter views. Look for the
on-screen tips.
r r Dr
ev af
ie t
on
What you want to watch, when you want to watch it. Just
select Find TV, Movies, & Videos for available
on-demand options.
Music & Photos
TiVo Roamio Plus/Pro is really an entire digital home
entertainment center, with access to your photos, music,
and more!
From the TiVo Central screen, select Music & Photos.
Sharing
Last
When you have more than one TiVo box on your home network,
it’s easy to stream or transfer shows between them. Just go to your
My Shows list, choose the DVR that has the show you want to
watch, select the show, and press PLAY!
Fo
To learn more about setting up your whole-home TiVo experience,
visit tivo.com/wholehome.
Want to learn more?
See the online Viewer’s Guide to find out about all the
other cool things you can do with your TiVo Roamio Plus/Pro.
tivo.com/howto
Legal Notices
TiVo DVR Limited Warranty
Safety Instructions
This product contains software copyright © 2013 TiVo Inc. All rights reserved.
90 Days Free Labor | One Year Parts Exchange
Save These Safety Instructions.
Your use of this product is subject to TiVo's User Agreement and Privacy Policy, visit www.tivo.com/legal for the latest versions.
WHO IS COVERED?
Before you begin
TiVo, TiVo Central, TiVo Roamio, the TiVo logos, the Thumbs Up and Thumbs Down logos, the Instant Replay logo, the Jump logo, Season Pass, and WishList
are trademarks or registered trademarks of TiVo Inc. or its subsidiaries worldwide.
You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of
purchase.
Make sure all your equipment is turned off and the TiVo DVR is unplugged.
Patented. U.S. patent numbers at www.tivo.com/patents.
WHAT IS COVERED?
AOL is a registered trademark of AOL Inc.
Each TiVo DVR is manufactured from parts and components that are new or equivalent to new in accordance with industry-standard practices. TiVo warrants that
the DVR will be free from defects in materials and workmanship during the limited warranty period described herein. The limited warranty coverage begins the
day you purchase the product as further described in the following text. For 90 days from the purchase date, the DVR will be replaced with a repaired, renewed
or comparable product (whichever is deemed necessary by TiVo) if it becomes defective or inoperative. This exchange is done without charge to you for parts
and labor (except applicable taxes, if any). You will be responsible for the cost of shipping. From 90 days to 1 year from the date of purchase, your DVR will be
replaced with a repaired, renewed, or comparable product (whichever is deemed necessary by TiVo) if it becomes defective or inoperative. You will be
responsible for all labor and shipping costs. Contact Customer Support at tivo.com/support or 877-367-8486 to obtain your cost (labor costs) for exchange.
Also, avoid stacking your TiVo DVR on top of other electronic components — such as DVD players, A/V receivers — or the vents of your TV.
All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty
on the replacement product also expires. After one year from the date of purchase, you pay for the replacement of all parts, and for all labor and shipping
charges.
1. Read Instructions — All the safety and operating instructions should be read and understood before the appliance is operated.
CableCARD is a trademark of Cable Television Laboratories, Inc.
Manufactured under license from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
HDMI is a trademark or registered trademark of HDMI Licensing LLC in the United States and other countries.
Hulu and Hulu Plus are trademarks of Hulu, LLC.
iPad and iPhone are registered trademarks of Apple Inc.
MoCA is a registered trademark of Multimedia over Coax Alliance in the U.S. and other countries.
WHAT IS EXCLUDED?
Netflix is a registered trademark of Netflix, Inc.
Your warranty does not cover:
YouTube is a trademark of Google Inc.
• Labor charges for installation or setup of the product.
All other trademarks are the properties of their respective owners.
• Any taxes imposed on TiVo for units replaced or repaired under this warranty.
This product contains open source software. Notices and licenses are provided in a system information screen and at tivo.com/linux, and are incorporated herein
by reference. For open source software included in this product in executable form, if required by the applicable open source license, you may obtain a copy of
the corresponding source code at any time during the period required by sending a money order or check for US$10 to: TiVo Inc., 2160 Gold Street, San Jose,
CA 95002, attn: Legal Department. TiVo also makes source code available at tivo.com/linux.
• Installation, performance of, or repair of: audio/video cabling, telephone line, or accessory attachments used with the product.
• Product replacement because of damage due to misuse, accident, lightning damage, unauthorized repair, or other cause not within the control of TiVo Inc.
Please note that removing the cover of the DVR for any reason voids the warranty.
SDOC-00142-001 A4
• Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit.
FCC and IC statements to the user
• Damages to, or viruses that may infect your DVR or other devices arising from the use of unauthorized third party devices in connection with your DVR.
This device complies with Part 15 of the FCC Rules and Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the
device.
RF Radiation Hazard Warning
• Incidental or consequential damages resulting from the product. (Some states do not allow the exclusion of incidental or consequential damages, so the above
exclusion may not apply to you.)
• A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed, damaged by these
modifications.
• A product used for commercial or institutional purposes.
To ensure compliance with FCC and Industry Canada RF exposure requirements, this device must be installed in a location where the antennas of the device will
have a minimum distance of at least 20 cm from all persons. Using higher gain antennas and types of antennas not certified for use with this product is not
allowed. The device shall not be co-located with another transmitter.
• Access connections (telephone or broadband), including charges from your communications provider.
MAKE SURE YOU KEEP...
Your TiVo DVR is only capable of supporting the weight of one or two common A/V components such as VCRs, DVD players, or A/V receivers (provided they
have four good, broad, padded feet that distribute of the weight near the corners of the TiVo DVR).
This product is for use only with listed ITE (Information Technology Equipment).
Safety information
This product was designed and manufactured to meet strict quality and safety standards. There are, however, some installation and operation precautions of
which you should be particularly aware. Please read these instructions before operating the equipment and save them for future reference.
2. Retain Instructions — The safety and operating instructions should be retained for future reference.
3. Heed Warnings — All warnings on the appliance and in the operating instructions should be followed.
4. Follow Instructions — All operating and use instructions should be followed.
5. Water and Moisture — The appliance should not be used near water - for example, near a bathtub, washbowl, kitchen sink, laundry tub, in a wet basement,
near a swimming pool, etc.
6. An appliance and cart combination should be moved with care. Quick stops, excessive force, and uneven surfaces may cause the appliance and cart
combination to overturn.
7. Tilt/Stability — All televisions must comply with recommended international global safety standards for tilt and stability properties of their cabinet design. Do
not compromise these design standards by applying excessive pull force to the front, or top, of the cabinet, which could ultimately overturn the product. Also, do
not endanger yourself, or children, by placing electronic equipment/toys on top of the cabinet. Such items could unexpectedly fall from the top of the set and
cause product damage and/or personal injury.
8. Ventilation — The appliance should be situated so that its location or position does not interfere with its proper ventilation. For example, the appliance should
not be situated on a bed, sofa, rug, or similar surface that may block the ventilation openings; or, placed in a built-in installation, such as a bookcase or cabinet
that may impede the flow of air through the ventilation openings. Do not block ventilation holes by placing items such as magazines, clothing, etc., on top of the
unit.
9. Heat — The appliance should be situated away from heat sources such as radiators, heat registers, stoves, or other appliances (including amplifiers) that
produce heat.
10. Power Cord Protection — Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them,
paying particular attention to cords and plugs, convenience receptacles, and the point where they exit from the appliance.
11. Object and Liquid Entry — Never push objects of any kind into this product through cabinet slots, as they may touch dangerous voltage points or short the
parts, resulting in the risk of fire or electric shock. Never spill liquid of any kind on this product.
Installez l'appareil en veillant à conserver une distance d'au moins 20 cm entre les éléments rayonnants et les personnes. Cet avertissement de sécurité est
conforme aux limites d'exposition définies par la norme CNR-102 at relative aux fréquences radio.
Please keep your sales receipt or other document showing proof of purchase. Attach it to this guide and keep both nearby. Also keep the original box and
packing material in case you need to return your product.
Industry Canada Notice and Marking
BEFORE YOU REQUEST WARRANTY SERVICE
A. the power supply cord or plug is damaged or frayed;
Please check the troubleshooting advice found at tivo.com/support before calling Customer Support. Following the troubleshooting tips contained therein may
save you a call to Customer Support.
B. liquid has spilled into the product;
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter
by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically
radiated power (e.i.r.p.) is not more than that necessary for successful communication.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur)
approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir
le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une
communication satisfaisante.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux
conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
Compliance Information
Model numbers: TCD846500 (Roamio), TCD848000 (Roamio Plus); TCD840300 (Roamio Pro); RC30A00, RC30B00 (Remote)
FCC IDs: TGN-TCD8465 (Roamio), TGN-TCD8400 (Roamio Plus/Pro), TGN-RC30 (Remote)
Askey International Corporation
800 Corporate Way, Suite B
Fremont, CA 94538
Model numbers: WLU5054 (Roamio), WLU5200 (Roamio Plus/Pro)
FCC IDs: H8N-WLU5054 (Roamio), H8N-WLU5200 (Roamio Plus/Pro)
Tested to comply with
FCC Standards for Home
or Office use
TO GET WARRANTY SERVICE...
If you believe you need service for your DVR, contact Customer Support at tivo.com/support or 877-367-8486. A representative will go through a diagnostic
hecklist with you. If it is determined that the product needs to be exchanged, you will receive a return authorization number. The representative will give you
complete shipping details.
12. Damage Requiring Service — The appliance should be serviced by qualified service personnel when:
C. the product has been exposed to rain or water;
D. the product does not operate normally when you follow the operating instructions (adjust only those controls that are discussed in this guide, as improper
adjustment of other controls may result in damage, often requiring extensive work by a qualified technician to restore the product to normal performance);
E. the product has been dropped or the cabinet damaged;
TO GET OUT-OF-WARRANTY SERVICE...
F. the product exhibits a distinct change in performance.
Out-of-warranty service can be obtained at a nominal cost for replacement and handling. To obtain out-of-warranty service contact Customer Support at
tivo.com/support or 877-367-8486 to obtain the cost of out-of-warranty exchange for your product.
13. Servicing — The user should not attempt service to the appliance beyond that described in the Troubleshooting section of this guide. All other servicing
should be referred to qualified service personnel.
REMEMBER...
14. Cleaning — Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners; use a damp cloth for cleaning. If the
product comes in contact with any liquid, unplug the power cord and let the unit dry thoroughly before plugging it back in.
Record the model and service numbers found on the product below:
MODEL # _____________________________________________
15. Power Source — This product should be operated only from the type of power source indicated on the marking label or in this guide. If you are not sure of
the type of power supply to your home, consult your dealer or local power company.
SERVICE # ____________________________________________
16. Overloaded Power Outlets — do not overload wall outlets and extension cords, as this can result in the risk of fire or electric shock.
All implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the duration of this express
warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you
specific legal rights. You may have other rights which vary from state to state (or jurisdiction to jurisdiction). TIVO’S RESPONSIBILITY FOR MALFUNCTIONS
AND DEFECTS IN DVRS IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY. ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE DVR, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND ALL CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES,
WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. Some states (or jurisdictions) do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you.
17. Coaxial Cable Grounding — For this product, the coaxial cable shield/screen shall be grounded as close as practical to the point of entry of the cable into the
building. For products sold in the US and Canada, this is per Article 800-93 and Article 800-100 of the NEC (or Canadian Electrical Code Part 1), which provides
guidelines for proper grounding of the coaxial cable shield.
TIVO DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA. Some states do
not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state.
20. CAUTION — Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
18. Electric Shock — To reduce the risk of electric shock, do not disassemble this product. Take it to a qualified service person when service or repair work is
required. Opening or removing covers may expose you to dangerous voltage or other risks. Incorrect reassembly can cause electric shock when this product is
subsequently used.
19. Moving — Avoid moving the unit while it is plugged in to avoid accumulative shock.

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