TomTom 4AP54 GPS Navigation System User Manual TomTom START
TomTom International BV GPS Navigation System TomTom START
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Users Manual
TomTom START/VIA
User Manual
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Contents
Welcome to navigation with TomTom 6
What's new 7
New in this release ................................................................................................ 7
TomTom videos .................................................................................................... 7
Get going 9
Installing in your car .............................................................................................. 9
Positioning the device ............................................................................................ 9
Switching on and off .............................................................................................. 9
Setting up ......................................................................................................... 10
GPS reception .................................................................................................... 10
Sending information to TomTom .............................................................................. 10
Memory card slot ................................................................................................ 11
Device not starting .............................................................................................. 11
Charging your device ............................................................................................ 11
Caring for your START/VIA ..................................................................................... 11
What's on the screen 12
The map view..................................................................................................... 12
The guidance view ............................................................................................... 13
The route bar ..................................................................................................... 15
Distances and the route bar ............................................................................... 16
The quick menu .................................................................................................. 16
Navigation buttons............................................................................................... 16
Other buttons ..................................................................................................... 18
Volume control ................................................................................................... 19
Using gestures .................................................................................................... 19
Changing the text and button size ............................................................................ 20
Reordering the Main Menu buttons ........................................................................... 20
Syncing using TomTom MyDrive 22
About TomTom MyDrive ........................................................................................ 22
Logging in to your MyDrive account .......................................................................... 22
Setting a destination using MyDrive .......................................................................... 22
Showing a planned destination in My Drive ................................................................. 23
Clearing a MyDrive destination ................................................................................ 23
Deleting a MyDrive destination from My Places ............................................................ 23
Finding and syncing locations using MyDrive ................................................................ 23
Syncing My Places locations with MyDrive ................................................................... 23
Importing a community POI list - MyDrive - NOT CONNECTED ........................................... 24
Deleting a community POI list ................................................................................. 24
Importing a track GPX file...................................................................................... 24
Deleting a track GPX file ....................................................................................... 25
Saving and restoring your personal navigation information .............................................. 25
Using Quick Search 26
About search ...................................................................................................... 26
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Planning a route to a POI using search ....................................................................... 26
Entering search terms ........................................................................................... 28
Working with search results ................................................................................... 30
About postcodes ................................................................................................. 31
About mapcodes ................................................................................................. 31
List of POI type icons ............................................................................................ 32
Planning a route 36
Using suggested destinations .................................................................................. 36
Planning a route to an address using search ................................................................ 36
Planning a route to a city centre ............................................................................. 38
Planning a route to a POI using search ....................................................................... 40
Planning a route using the map ............................................................................... 42
Planning a route using My Places ............................................................................. 44
Planning a route using coordinates ........................................................................... 45
Planning a route using a mapcode ............................................................................ 46
Finding an alternative route ................................................................................... 47
Planning a route in advance ................................................................................... 48
Finding a car park ............................................................................................... 49
Finding a petrol station ......................................................................................... 51
Changing your route 54
The Current Route menu ....................................................................................... 54
Avoiding a blocked road ........................................................................................ 56
Avoiding part of a route ........................................................................................ 56
Types of route .................................................................................................... 57
Route features ................................................................................................... 57
Adding a stop to your route from the current route menu ............................................... 58
Adding a stop to your route using the map ................................................................. 58
Deleting a stop from your route ............................................................................... 58
Skipping the next stop on your route ........................................................................ 59
Reordering stops on a route ................................................................................... 59
My Routes 60
About My Routes ................................................................................................. 60
Saving a route .................................................................................................... 60
Navigating using a saved route ................................................................................ 61
Navigating using a track ........................................................................................ 61
Navigating to a stop on a saved route ....................................................................... 62
Adding a stop to a saved route using the map .............................................................. 64
Deleting a route from My Routes .............................................................................. 65
Map Share 66
About Map Share ................................................................................................. 66
Creating a map change report ................................................................................. 66
Creating a map change report from a marked location ................................................... 67
Types of map change ............................................................................................ 68
Traffic 70
About RDS-TMC ................................................................................................... 70
The route bar ..................................................................................................... 70
Looking at traffic on the map ................................................................................. 71
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Looking at traffic on your route ............................................................................... 72
Traffic incidents ................................................................................................. 73
Traffic jam warning ............................................................................................. 74
Advanced Lane Guidance ....................................................................................... 74
Time-dependent speed limits ................................................................................. 75
Speed Cameras 76
About speed cameras ........................................................................................... 76
Crossing into another area or country ....................................................................... 76
Speed camera warnings ......................................................................................... 76
Changing the way you are warned ............................................................................ 78
Updating locations for cameras and hazards ............................................................... 78
Danger Zones 79
About danger zones ............................................................................................. 79
Crossing into another area or country ....................................................................... 79
Danger zone warnings ........................................................................................... 79
Changing the way you are warned ............................................................................ 80
Updating locations for danger zones ......................................................................... 80
My Places 81
About My Places .................................................................................................. 81
Setting your home and work locations ....................................................................... 81
Changing your home location .................................................................................. 82
Adding a location from My Places ............................................................................. 83
Add a location to My Places from the map .................................................................. 83
Adding a location to My Places using search ................................................................ 84
Adding a location to My Places by marking ................................................................. 84
Deleting a recent destination from My Places .............................................................. 84
Deleting a location from My Places ........................................................................... 84
Hands-free calling 85
About hands-free calls .......................................................................................... 85
Connecting to your phone ...................................................................................... 85
Making a call ...................................................................................................... 85
Receiving a call .................................................................................................. 86
Auto-answer ...................................................................................................... 86
Connecting more phones to your device ..................................................................... 86
Mobile phone menu .............................................................................................. 86
Settings 88
Appearance ....................................................................................................... 88
Display ......................................................................................................... 88
Route Bar ...................................................................................................... 89
Guidance view ................................................................................................ 91
Automatic Zoom.............................................................................................. 91
Voices .............................................................................................................. 91
Maps ................................................................................................................ 92
Route Planning ................................................................................................... 92
Sounds and Warnings ............................................................................................ 93
Warning type ................................................................................................. 93
Speed camera warnings ..................................................................................... 94
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Cameras ....................................................................................................... 94
Hazards ........................................................................................................ 94
Screen touch sounds ......................................................................................... 95
Language and Units .............................................................................................. 95
System ............................................................................................................. 95
Help ................................................................................................................ 96
Getting Help 97
Help ................................................................................................................ 97
Product certification 98
Finding product certification information on your device ................................................ 98
Updating using MyDrive Connect 99
About MyDrive Connect ......................................................................................... 99
MyTomTom account ............................................................................................. 99
Setting up MyDrive Connect .................................................................................... 99
Addendum 101
Copyright notices 106
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This User Manual explains all you need to know about your new TomTom START/VIA navigation device.
If you want a quick read of the essentials, we recommend that you read the Get going chapter. This
covers installation, switching on, setting up and planning your first route.
After that, you will probably want to learn about Quick Search and you can read all about that in the
Using Quick Search chapter.
For information about what you see on the device itself, go to:
New in this release
What's on the screen
Using gestures
Main menu
Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select your product
model from the list or enter a search term.
We hope you enjoy reading about and, most importantly, using your new navigation device!
Welcome to navigation with TomTom
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New in this release
Version 1.0
START42, START52, START62, Via 52, Via 62
Improved arrival announcement
Your device will now clearly communicate the full address and house number when you are close to
arriving at your destination. The improved arrival announcement will be displayed on the screen and
also read out to you via the device speakers.
The Show Instructions button shows you a list of turn-by-turn text instructions for your planned route,
now including the full address and house number of your destination and any stops on your route.
To learn more go to The Current Route menu in this guide.
Import tracks using MyDrive
You can now use MyDrive on your computer to import GPS track files to your TomTom de-
vice. (supported file format: .GPX) After logging into MyDrive, select My Routes from the menu on
the left and then Import GPX File. The tracks will be sent to your device and saved in the My Routes
menu where you can select them as your active route. Your device will navigate along the GPS track
exactly and not propose a different route to the final destination even if a faster alternative is
available. To test this new feature visit: mydrive.tomtom.com
To learn more go to Importing a track GPX file and Navigating using a track in this guide.
Other bug fixes and improvements
Various performance improvements and bug fixes have been implemented.
TomTom videos
You can find many videos on our YouTube channel to help you learn about your new TomTom
START/VIA and other TomTom products. Visit www.youtube.com/user/TomTomOfficial/videos to
find out more!
Here are links to some videos that you might find interesting:
Tip: Look on the TomTom YouTube Channel for videos in your own language.
TomTom GO (English only)
Learn more about the GO here:
https://tomtom.dist.sdlmedia.com/Distributions/?o=5197E8C4-1943-40F0-A4E8-98A562AFAFCE
The all new TomTom GO - Guided Tour (English only)
https://www.youtube.com/watch?v=sSBSeYtGpuY
Using MyDrive
UK English:
https://www.youtube.com/watch?v=PIs5tGFhQIA
What's new
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French (France):
https://www.youtube.com/watch?v=lYpPDxxXSwk
Spanish (Spain):
https://www.youtube.com/watch?v=HkZqdD5MkHI
German:
https://www.youtube.com/watch?v=Skg6PWMbRxI
Italian:
https://www.youtube.com/watch?v=AybGRzpgu1s
USA ONLY - Getting traffic on a smartphone-connected device
https://us.support.tomtom.com/app/content/name/Connect/page/3
New products
TomTom Bandit (English): https://www.youtube.com/watch?v=U2DXXwRcWyI
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Installing in your car
Use the supplied mount to install your TomTom START/VIA in your vehicle. Read the instructions about
positioning your device before you install your START/VIA.
To install your START/VIA, do the following:
1. Connect the supplied USB cable to the mount. If the mount is integrated into your START/VIA,
connect the USB cable to the device.
Note: Use ONLY the USB cable supplied with your START/VIA. Other USB cables may not work.
2. Connect the USB cable to the USB car charger and plug this into the power supply on your
dashboard.
3. Choose the best smooth location, on your windscreen or side window, to mount your TomTom
START/VIA.
Tip: If the mount is integrated into your START/VIA, you can easily change the rotation of your
device. Push the button on the back of the device to release the mount, then slide the mount
out. Insert it back into the other side of the device.
4. Make sure that both the suction cup on the mount and your windscreen are clean and dry.
5. Press the suction cup of the mount firmly against your windscreen.
6. Turn the rubber grip near the base of the mount in a clockwise direction until you feel it lock.
7. If your mount is not integrated into your START/VIA, place your START/VIA in the mount, making
sure that it clicks into place.
Dashboard mount disks are available as part of a range of accessories for your START/VIA. For more
information, go to tomtom.com/accessories.
Positioning the device
Be careful where you install your START/VIA. The START/VIA shouldn't block or interfere with any of
the following:
Your view of the road.
The controls in your vehicle.
Your rear-view mirrors.
The airbags.
You should be able to reach your START/VIA easily without leaning or stretching. In a car, you can
attach your START/VIA to the windscreen or side window or you can use a Dashboard Mount Disk to
attach the mount to your dashboard.
Switching on and off
Switching your device on
Press the On/Off button until your device starts. If the device was off you see the map view. If your
device was sleeping you see the last screen you were looking at.
Sending your device to sleep
To send your navigation device to sleep, press the On/Off button and then release it.
Get going
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You can also press the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Sleep to make the device sleep.
Tip: To send your navigation device to sleep when the USB cable is unplugged or whenever it is
removed from the mount, go to Battery settings in the Settings menu.
Switching your device off completely
To switch off your navigation device completely, you can do one of the following:
Press and hold the On/Off button for more than 2 seconds until you see the Sleep and Turn Off
buttons. Select Turn Off to switch off the device. Select the "back" button if you don't want to
switch your device off.
Press and hold the On/Off button for more than 5 seconds until the device switches off.
Setting up
Note: The language you choose will be used for all text on the screen. You can always change the
language later in Language and Units in the Settings menu.
When you first switch on your TomTom START/VIA, you have to answer a few questions to set it up.
Answer the questions by touching the screen.
GPS reception
When you first start your TomTom START/VIA, it may need a few minutes to determine your position.
In future, your position will be found much faster.
To ensure good satellite reception, use your START/VIA outdoors and keep it upright. Large objects
such as tall buildings can sometimes interfere with reception.
Important: QuickGPSfix contains information about satellite positions which helps your START/VIA
find your position faster. QuickGPSfix information is sent to Always Connected devices in real time and
to Smartphone Connected devices when connected to TomTom services using your smartphone. You
can also update QuickGPSfix using MyDrive.
Sending information to TomTom
When you first start navigating or you have reset your START/VIA, your START/VIA asks for permission
to collect some information about your use of the navigation device. The information is stored on your
START/VIA until we retrieve it. We use it anonymously to improve our products and services. If you use
our services, we will also use your location information to deliver the services to you.
You can change whether you send this information with us at any time by doing the following:
1. In the Main Menu, select the Settings button.
2. Select System.
3. Select Your information.
4. Select the button to turn sending of information on or off.
Note: If you choose not to send location information to us, you will no longer receive our services.
This is because services need to send the location of your device to TomTom in order to receive the
traffic information related to where you are. The end date of your subscription remains the same,
even if you do not send this information to us.
Additional information
If you think that your information is not being used for the purpose for which you have provided it to
TomTom, contact us at tomtom.com/support.
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You can find current and more detailed information at tomtom.com/privacy.
Memory card slot
Some TomTom navigation devices have a memory card slot that is located on the side or bottom of the
device.
Before you use the memory card slot, make sure that you have the latest version of the application
installed on your navigation device by connecting to MyDrive using a computer.
When your START/VIA is up-to-date, you can use a memory card as extra storage space to add extra
maps, tracks or routes to your device. Maps can be purchased from tomtom.com.
Device not starting
In rare cases, your TomTom START/VIA may not start correctly or may stop responding to your taps.
First, check that the battery is charged. To charge the battery, connect your START/VIA to the car
charger. It can take 3 - 5 hours to fully charge the battery depending on the type of device.
If this does not solve the problem, you can perform a reset. To do this, press and hold the On/Off
button until your START/VIA begins to restart.
Charging your device
The battery in your TomTom START/VIA charges when you connect it to the car charger, to your
computer or to a USB Home Charger.
You are warned when the battery level is low or critical. You lose your connection to some TomTom
services when the battery level is low or critical. When the battery is empty, your START/VIA goes into
sleep mode.
Note: Use ONLY the USB cable supplied with your START/VIA. Other USB cables may not work.
Caring for your START/VIA
It is important to take care of your device:
Do not open the casing of your device under any circumstances. Doing so may be dangerous and
will invalidate the warranty.
Wipe or dry the screen of your device using a soft cloth. Do not use any liquid cleaners.
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The map view
The map view is shown when you have no planned route. Your actual location is shown as soon as your
START/VIA has found your GPS location.
You can use map view in the same way as you might look at a traditional paper map. You can move
around the map using gestures, and zoom using the zoom buttons.
Important: Everything on the map is interactive including the route and the map symbols - try
selecting something and see what it does!
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the item
to open the menu. To select a location on the map, select and hold the location until the pop-up
menu opens.
The map shows your current location and many other locations such as your My Places locations.
If you have not planned a route the map is zoomed out to show the area around your location.
If you have planned a route, your complete route is shown on the map. You can add stops to your route
directly from the map. When you start to drive, the guidance view is shown.
What's on the screen
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1. Back button. This button returns the map to an overview of your whole route or, if no route is
planned, moves the map to put your current location at the centre.
2. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in map view, if you are driving, the small arrow rotates to show your
direction of travel ie. your current compass bearing relative to north, with north being up.
3. Zoom buttons. Select the zoom buttons to zoom in and out.
4. Current location. This symbol shows your current location. Select it to add it to My Places or
search near your current location.
Note: If your START/VIA cannot find your location using GPS or other methods, the symbol
appears grey.
5. Selected location. Press and hold to select a location on the map. Select the pop-up menu button
to show options for the location, or select the Drive or Ride button to plan a route to the location.
6. Main Menu button. Select the button to open the Main Menu.
7. Map symbols. Symbols are used on the map to show your destination and your saved places:
Your destination.
Your home location. You can set your home location in My Places.
Your work location. You can set your work location in My Places.
A stop on your route.
A location saved in My Places.
When a search for POIs near destination is done and the results are
shown on the map, less important POIs are shown as black pins with
white crosses.
Select a map symbol to open the pop-up menu, then select the menu button to see a list of actions
you can take.
8. Traffic information. Select the traffic incident to display information about the traffic delay.
Note: Traffic information is only available if your TomTom START/VIA has RDS-TMC Traffic.
9. Your route, if you have planned a route. Select the route to clear it, change the route type, add a
stop or save changes to your route.
10. Speed cameras on your route. Select a speed camera to display information about that camera.
11. Route bar. The route bar is shown when you have planned a route.
The guidance view
The guidance view is used to guide you along the route to your destination. The guidance view is shown
when you start driving. You see your current location and details along your route, including 3D
buildings in some cities.
Note: 3D buildings in guidance view are not available on all devices.
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The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of
travel, change the 2D and 3D default settings.
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view
button to change to the map view and use the interactive features.
When your START/VIA starts after sleeping and you have a route planned, you are shown the guidance
view with your current location.
1. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in guidance view, if you are driving, the small arrow rotates to show your
direction of travel ie. your current compass bearing relative to north, with north being up.
2. Zoom buttons. Select the zoom buttons to zoom in and out.
Tip: On some devices you can also pinch to zoom in and out.
3. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
The name of the next road on your route.
Lane guidance at some junctions.
Note: Select the instruction panel to see a list of turn-by-turn text instructions for your planned
route.
4. Route symbols. Symbols are used on your route to show your starting location, your stops, and your
destination.
5. Main Menu button. Select the button to show the Main Menu.
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6. Speed panel. This panel shows the following information:
The speed limit at your location.
Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed
panel turns red. If you drive less than 5 km/h or 3 mph over the speed limit the speed panel
turns orange.
The name of the street you are driving on.
7. Current location. This symbol shows your current location. Select the symbol or the speed panel to
open the quick menu.
Note: If your START/VIA cannot find your location using GPS or other methods, the symbol
appears grey.
8. Route bar. The route bar is shown when you have planned a route.
Important: To see a wider route bar showing additional route information, change the setting for
Route Information.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the top,
and a bar with symbols underneath.
Important: To see a wider route bar showing additional route information, change the setting for
Route Information.
Note: The distance ahead shown by the route bar depends on the overall length of your route.
The arrival information panel shows the following information:
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
Tip: If your destination is in a different time zone, you see a plus (+)
or a minus (-) sign and the time difference in hours and half hours in
the arrival information panel. The estimated time of arrival is the
local time at your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
The bar uses symbols to show the following information:
The next two stops on your route.
Petrol stations that are directly on your route.
RDS-TMC Traffic.
TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a speed camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on the
route bar to show each symbol separately. You can then select a symbol.
The total time delay due to traffic jams and other incidents on your route,
16
including information provided by IQ Routes, is shown above the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route.
Note: To make the route bar more readable some incidents may not be shown. These incidents will
always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Distances and the route bar
The distance ahead shown on the route bar depends on the length of your route, or the distance
remaining on your route.
For remaining distances longer than 50 km (31 miles), only the next 50 km (31 miles) is shown. The
destination icon is not shown.
Tip: You can scroll the route bar to see your whole route.
For remaining distances between 10 km (6 miles) and 50 km (31 miles), the complete distance is
shown. The destination icon is shown fixed at the top of the route bar.
For remaining distances of less than 10 km (6 miles) the complete distance is shown. The
destination icon moves down towards the chevron symbol as you get nearer to your destination.
The top half of the route bar shows twice the distance of the bottom half, as shown in the following
examples:
A remaining distance of 50 km on the route bar is split into 34 km (21 miles) at the top and 16 km
(9 miles) at the bottom.
A remaining distance of 10 km on the route bar is split into 6.6 km (4 miles) at the top and 3.3 km
(2 miles) at the bottom.
The route bar is constantly updated as you drive.
The quick menu
To open the quick menu, select the current location symbol or the speed panel in the guidance view.
You can then do any of the following:
Mark a location
Change a speed limit
Avoid a blocked road
See your current location or your latitude/longitude if not on a named road.
Navigation buttons
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following navigation buttons are available in the Main Menu:
Note: Not all features are supported on all devices.
17
Search
Select this button to search for an address, a place or a Point of Interest,
then plan a route to that location.
Drive Home
Select this button to drive to your home location. If this button is not
included in your main menu, go to My Places to set up you home location.
Drive to Work
Select this button to drive to your work location. If this button is not
included in your main menu, go to My Places to set up you work location.
Recent destination
Select this button to open the list of your recent destinations. Select a
recent destination to plan a route to that destination.
Current route
Select this button to clear or change your planned route.
My Places
Select this button to show your saved places.
My Routes
Select this button to show your saved routes.
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Parking
Select this button to find car parks.
Petrol Station
Select this button to find petrol stations.
Traffic & Speed
Cameras
Select this button to use traffic with your RDS-TMC receiver.
Other buttons
On the map or guidance view, select the Main Menu button to open the Main Menu.
The following buttons are available in the Main Menu screen, in addition to the navigation buttons:
Select this button to open the Settings Menu.
Select this button to open the Help Menu. The Help Menu contains
information about your START/VIA, for example, map version, device serial
number and legal information.
Select this button to reorder the buttons in the Main Menu.
Select this button to return to the previous screen.
Select this button to return to the map view or guidance view.
This symbol shows the power level of the battery in your device.
19
This button shows that you will hear voice instructions. Select this button to
switch off voice instructions. You will no longer hear spoken route
instructions but you will still hear information such as traffic information
and warning sounds.
Tip: You can select the types of instructions you want to hear. Select
Voices in the Settings Menu and select the instructions you want to hear.
This button shows that you will not hear voice instructions. Select this
button to switch on voice instructions.
This button shows that the display is using day colours. Select the button to
reduce the brightness of the screen and display the map in darker colours.
When driving at night or when driving through a dark tunnel, it is easier to
view the screen and less distracting for the driver if the brightness of the
screen is dimmed.
Tip: Your device automatically switches between day and night colours
depending on the time of day. To switch off this feature, select
Appearance in the Settings menu and switch off Switch to night colours
when dark.
This button shows that the display is using night colours. Select the button
to increase the brightness of the screen and display the map in brighter
colours.
Select this button to refresh your screen.
Volume control
On the map or guidance view, select the Main Menu button to open the Main Menu.
Select and slide the volume control to change the volume of voice instructions and warnings. If the
voice instructions are switched off, the volume control will still change the volume of the warnings.
Using gestures
You use gestures to control your START/VIA.
This User Manual explains which gestures to use throughout the guide but here is a complete list of all
the gestures you can use.
Double tap
Touch one finger on the screen twice in rapid succession.
Example of when to use this: Zooming in on the map.
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Drag
Put one finger on the screen and move it across the screen.
Example of when to use this: Scrolling around in the map.
Flick
Flick the tip of a single finger across the screen.
Example of when to use this: Scrolling a big distance on the map.
Tip: Flick isn't available on all devices.
Press and hold
Put one finger on the screen for more than 0.5 second.
Example of when to use this: Opening the pop-up menu for a place on the
map.
Pinch to zoom
Touch the screen with your thumb and a finger. Move them apart to zoom in
or move them together to zoom out.
Example of when to use this: Zooming in and out on the map.
Tip: Pinch to zoom isn't available on all devices. If pinch to zoom isn't
available on your START/VIA, use the zoom buttons to zoom in and out.
Tap or select
Tap a single finger on the screen.
Example of when to use this: Selecting an item in the Main Menu.
Tip: To open a pop-up menu for an item on the map, select and hold the
item until the menu opens.
Changing the text and button size
You can change the size of the text and the buttons you see on the screen, for example to make the
text easier to read and the buttons easier to use.
Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen.
To change the size of the text and the buttons, select the Settings button in the Main Menu, then
select Appearance, then select Size of text and buttons. Your device must restart to apply the
change.
Reordering the Main Menu buttons
To reorder the buttons in the Main Menu to suit your preference, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Press and hold the button you want to move for two seconds.
21
Tip: Alternatively, select the Edit button on the far right of the Main Menu.
The menu button is shown with left and right arrows.
3. Press the left or right arrow on the menu button to move the button to a new position in the menu.
4. Select and move other buttons to the order you want.
5. Select Done.
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About TomTom MyDrive
TomTom MyDrive is the easy way to import community POI files on your TomTom START/VIA.
Logging in to your MyDrive account
You must log in to MyDrive to sync to your MyDrive account. When you log in to your account from your
navigation device or when using a web browser, syncing with your MyDrive account happens
automatically.
Logging in to MyDrive on your START/VIA
1. Connect your START/VIA to your computer using MyDrive Connect.
2. In the Main Menu on your device, select TomTom Services.
3. Select MyDrive.
4. Enter the email address and password you use for your MyDrive account.
5. Select Log In.
Your START/VIA connects to your MyDrive account.
6. Return to the map view.
Your START/VIA automatically saves your personal navigation information to your MyDrive
account.
Logging in to MyDrive using a web browser
Log in using your MyDrive account email address and password. When you are logged in, you can see
your personal navigation information from your navigation devices, and you can select destinations
and create Places to sync with your navigation devices.
Setting a destination using MyDrive
When you are logged in to MyDrive using a web browser, you can select your destination on the map
and send it to your navigation device. When your navigation device is logged in to your MyDrive
account, your device syncs with MyDrive and receives the destination.
1. Connect your START/VIA to your computer using MyDrive Connect.
2. In a web browser, log in to your MyDrive account.
3. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination. You can
also select a destination from Recent Destinations in the Main Menu or your My Places list.
4. Click on the location, then open the pop-up menu and select Send to device.
The destination is sent to your MyDrive account.
5. Log in to MyDrive on your START/VIA.
Your START/VIA syncs with your MyDrive account and receives the new MyDrive destination.
The message You have received a new destination is shown. A route is automatically planned to
the MyDrive destination.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and also in in My
Places.
Syncing using TomTom MyDrive
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Showing a planned destination in My Drive
When you plan a route on your START/VIA, the destination is synced with your MyDrive account. You
can see the destination when you are logged in to MyDrive in a web browser.
Clearing a MyDrive destination
1. Connect your START/VIA to your computer using MyDrive Connect.
2. On your device, select Current Route in the Main Menu to open the Current Route Menu.
3. Select Clear Route to clear the currently planned route.
Your device returns to the map view. Your route has been cleared from your START/VIA and your
MyDrive account.
Tip: All MyDrive destinations are saved in Recent Destinations in the Main Menu and also in in My
Places.
Deleting a MyDrive destination from My Places
1. Connect your START/VIA to your computer using MyDrive Connect.
2. In the Main Menu of your device, select Recent Destinations.
Tip: Alternatively select My Places, followed by Recent Destinations.
3. Select Edit List.
4. Select the locations you want to delete.
5. Select Delete.
Finding and syncing locations using MyDrive
When you are logged in to TomTom MyDrive, you can find locations in MyDrive and sync them with your
START/VIA My Places locations.
1. Connect your START/VIA to your computer using MyDrive Connect.
2. In a web browser, log in to your MyDrive account.
3. On the map, select a destination.
Tip: You can search for a destination or you can move the map and select a destination. You can
also select a destination from your My Places list.
4. Click on the location, then open the pop-up menu and select Add to My Places.
The location is shown in the Favourites list in the MyDrive My Places menu.
5. Log in to MyDrive on your START/VIA.
Your START/VIA syncs with your MyDrive account and receives the new Favourites location. The
location is stored in My Places.
Syncing My Places locations with MyDrive
When you are logged in to MyDrive on your START/VIA, the locations you have added to My Places are
automatically synced with your MyDrive account. You can see your My Places locations and the POI
place lists when you are logged in to MyDrive in a web browser.
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Importing a community POI list - MyDrive - NOT CONNECTED
You can find collections of community POIs on the Internet and upload them to My Places using
MyDrive in a web browser. A POI collection might contain, for example, campsites or restaurants for
the area you are travelling in, and provides an easy way to select a location without the need to search
for the location each time.
Your START/VIA uses .OV2 files for POI collections.
To upload an .OV2 file to your START/VIA, do the following:
1. Connect your START/VIA to your computer using MyDrive Connect.
2. In MyDrive, select Import POI File and browse to your .OV2 file.
Tip: The name of the places list in My Places will be the same as the name of the .OV2 file. Edit
the name of the file so that you can easily recognise it in My Places.
3. Upload the POI list to your START/VIA.
Your new POI list is shown in the Places list.
4. In My Places, select your new POI list.
Your new POI list opens showing all the POIs in the list. Select the map view to see the POIs on the
map.
Deleting a community POI list
You can only delete an uploaded POI list when your START/VIA is connected to your computer using
MyDrive Connect.
To delete a POI list, do the following:
1. Connect your START/VIA to your computer using MyDrive Connect.
2. In MyDrive, select the POI file you want to delete, then select Delete.
The POI list is removed from your My Places list.
Importing a track GPX file
GPX files (GPS exchange format)
GPX files contain a very detailed recording of a route, including any off-road locations. A GPX file
might contain, for example, a tourist route or a preferred fixed route. You can find collections of .GPX
files on the Internet and upload them to My Routes using MyDrive in a web browser. GPX files become
tracks after import.
Tracks have a beginning and an end but no stops, and there's a fixed map-dependent route between
these points. Your device follows this fixed route as closely as possible. You can edit tracks using tools
such as Tyre Pro.
Using GPX files
You use MyDrive on your computer to import .GPX track files to your TomTom device. The tracks are
saved in the My Routes menu. Your device will navigate along the GPX track exactly and will not offer
to replan your route, even if a faster route is available.
Importing a track GPX file
To import a .GPX file using MyDrive, do the following:
1. Connect your START/VIA to your computer using MyDrive Connect.
2. In MyDrive, select My Routes.
3. Select Import a GPX File and browse to your .GPX track file.
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Tip: The name of the track file in My Routes will be the same as the name of the .GPX file. Edit
the name of the file so that you can easily recognise it in My Routes.
Your new track is shown in the My Routes list.
4. Wait for the track file to upload to your START/VIA.
5. Open My Routes.
Your imported track is shown in your My Routes list.
Deleting a track GPX file
You can only delete an uploaded track GPX file when your START/VIA is connected to your computer
using MyDrive Connect.
To delete a POI list, do the following:
1. Connect your START/VIA to your computer using MyDrive Connect.
2. In MyDrive, select My Routes.
3. Select the track file you want to delete, then select Delete.
The track is removed from your My Routes list.
Saving and restoring your personal navigation information
When you are logged in to MyDrive on your START/VIA, and your START/VIA is connected to your
computer, your personal navigation information is continuously and automatically saved to your
MyDrive account.
If you reset your START/VIA, or log in to MyDrive on a different device, your saved personal navigation
information is restored to your START/VIA or the different device.
The following personal navigation information is saved to your MyDrive account:
MyDrive destinations.
All saved locations in My Places.
All imported POI place lists.
All imported tracks.
Tip: MyDrive also syncs your locations in My Places with your MyDrive account. You can see your My
Places locations and the POI place lists you have imported in MyDrive on a web browser or on the
MyDrive app.
Make sure that there is at least 400 MB of free space on your device before syncing your device with
MyDrive. If there is not enough space, your MyDrive information will not be synced. You can check the
amount of available space by going to About in the Help menu on your device.
Note: Syncing a lot of information to your device may take some time.
26
About search
You use search to find a wide range of places and then navigate to them. You can search for the
following:
A specific address, for example, type in 123 Oxford Street, London.
A partial address, for example, type in Oxford st Lon.
A type of place, for example, type in petrol station or restaurant.
A place by name, for example, type in Starbucks.
A postcode, for example, type in W1D 1LL for Oxford Street, London.
A city to navigate to a city centre, for example, type in London.
A POI (Point of Interest) near your current location, for example, type in restaurant near me.
A mapcode, for example, type in WH6SL.TR10
Latitude and longitude coordinates, for example, type in:
N 51°30′31″ W 0°08′34″.
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a postcode,
then leave a space and then type in the house number. For example, 1017CT 35. For other
countries, postcodes are area-based and will give you a list of matching cities, towns and streets in
your search results.
Planning a route to a POI using search
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route to a POI type or a specific POI using search, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Using Quick Search
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Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
Note: When searching, the whole map is searched. If you want to change how the search is done,
select the button to the right of the search box. You can then change where the search is done,
for example along the route or in a city.
4. As you type, suggestions based on what you have entered are shown in columns. You can continue
typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
5. Select a POI type or an individual POI. If you selected a POI type, select a POI.
The location is shown on the map.
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6. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address and email.
7. To plan a route to this destination, select Drive or Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Entering search terms
Select Search in the Main menu to start searching for addresses and POIs. The search screen opens
showing the keyboard and the following buttons:
1. Back button.
Select this button to go back to the previous screen.
2. Search input box.
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Enter your search term here. As you type, matching addresses and POIs are shown.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.
Tip: To edit, select a word you have already typed to place the cursor. You can then insert or
delete characters.
3. Type of search.
By default, the whole of the current map is searched. Once you have used search, the last search
type you selected is used. Select this button to change the type of search to any of the following:
Whole map
Select this option to search the whole of your current map with no limit
to the search radius. Your current location is the centre of the search.
The results are ranked by exact match.
Near me
Select this option to search with your current GPS location as the search
centre. The results are ranked by distance.
In town or city
Select this option to use a town or city as the centre for your search. You
need to enter the town or city name using the keyboard. When you have
selected the town or city from the results list, you can search for an
address or POI in that city.
Along route
When a route has been planned, you can select this option to search
along your route for a specific type of location, for example, petrol
stations. When prompted, enter the type of location and then select it
in the right-hand column to carry out the search.
Near destination
When a route has been planned, you can select this option to use your
destination as the centre for your search.
Latitude Longitude
Select this option to enter a pair of latitude longitude coordinates.
4. View button.
Select this button to return to the map view or guidance view.
5. 123?! button.
Select this button to use numbers and symbols on your keyboard. Select the =\< button to toggle
between the numbers and more symbols. Select the ABC button to go back to the general
keyboard.
6. Keyboard layout button.
Select this button to change your keyboard layout to another language. You can choose up to four
layouts from the list. If you have more than one layout selected, selecting the keyboard layout
button opens a pop-up so you can quickly swap between your selected keyboard layouts. Press and
hold this button to go directly to the list of all the layouts.
7. List/map button.
Select this button to switch between showing the results in a list or showing the results on the
map.
8. Show/hide keyboard.
Select this button to show or hide the keyboard.
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Tip: Select the Shift key once to make the next letter you type upper case. Double tap the Shift key
to use Caps-Lock where all the letters you type are upper case. Select the Shift key once to quit
Caps-Lock.
Tip: To cancel a search, select the map/guidance view button in the top right-hand corner of the
screen.
Working with search results
Your search results are shown in two columns.
Address and city matches are shown in the left-hand column, and POIs, types of POIs and Places are
shown in the right-hand column. Recent destinations and saved places are also shown in your search
results.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
When you select an address from the list of search results, you can choose to show it on the map, add
a crossroad or plan a route to that chosen location. To get an exact address you can add the house
number.
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If you show the result on the map, you can use the pop-up menu to add the location to My Places. If a
route is already planned, you can add the location to your current route.
Note: The best search results are shown on the map. When you zoom in, the lower ranked search
results are gradually shown.
About postcodes
When searching using a postcode, your results depend on the type of postcode used in the country that
you are searching in.
The following types of postcodes are used:
Postcodes that navigate you to a street or part of a street.
Postcodes that navigate you to an area comprising, for example, a single town, several villages in
a rural area or a district in a large city.
Postcodes for streets
Countries such as the Netherlands and the United Kingdom use this type of postcode. When you search
using this type of postcode, enter the postcode, then leave a space and then optionally enter the
house number. For example, "1017CT 35". Your device then plans a route to a specific house or
building on a specific street.
Postcodes for areas
Countries such as Germany, France and Belgium use this type of postcode. If you search using a
postcode for an area, your results include all the streets in a city district, the whole town, or the
villages within that postcode.
You may get results from multiple countries if you enter a postcode for an area.
Note: If you search using a postcode for an area, you will not get a specific address in your results.
This type of postcode is still very useful in reducing the number of search results. For example, a
search for Neustadt in Germany returns a long list of possible results. Adding a space followed by the
postcode for an area narrows the results down to the Neustadt that you are looking for.
As another example, if you want to search in a city, enter a postcode for an area and select the city
centre you are searching for from the results.
About mapcodes
In countries where roads and houses have no names or addresses, you can use a mapcode instead. A
mapcode represents a location.
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Every location on Earth, including those in the sea like islands and oil rigs, can be represented by a
mapcode. Mapcodes are short, and easy to recognise, remember and communicate. They are precise
to a few metres, which is good enough for every-day use.
Go to mapcode.com for instructions on how to find the mapcode for a location.
Mapcodes are more precise and more flexible than the address on a business card. You can choose a
location that you want to associate with your address, for example, the main entrance or the entrance
to a car park.
List of POI type icons
Legal and financial services
Court house
Cash dispenser
Legal - Solicitors
Financial institution
Legal - other services
Food services
Convenience store
Fast food restaurant
Restaurant
Chinese restaurant
Accommodation
Hotel or motel
Luxury hotel
Camping ground
Economy chain hotel
Emergency services
Hospital or polyclinic
Dentist
Police station
Veterinarian
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Doctor
Fire station
Car-related services
Outside parking
Petrol station
Parking garage
Car wash
Car dealer
Vehicle inspection centre
Rental car facility
Electrical car charging
point(s)
Rental car parking
Car repair facility
Other services
Embassy
Pet services
Government office
Telecommunication
Company
Community service
Post office
Pharmacy
Shopping centre
Beauty services
Tourist information office
Shop
Education
College or university
School
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Library
Convention centre
Leisure
Casino
Winery
Theatre
Tourist attraction
Cinema
Zoo
Concert hall
Amusement park
Museum
Exhibition centre
Opera
Cultural centre
Nightlife
Leisure centre
Children's Farm
Sport
Playing field
Swimming pool
Mountain peak
Water sports
Beach
Tennis court
Park or recreation area
Ice skating rink
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Yacht basin or marina
Sports centre
Stadium
Golf course
Religion
Church
Place of worship
Travel
Railway station
Mountain pass
Airport
Scenic or panoramic view
Ferry terminal
Postcode
Note: Not used in all
countries.
Border crossing
Residential area
Bus station
City centre
Toll gate
Electrical car charging
stations
Rest area
Truck stop
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Using suggested destinations
What are suggested destinations?
Your TomTom START/VIA can learn your daily driving habits to saved favourite Places and it can also
suggest destinations when you start the device from sleep mode, for example, when driving to Work in
the morning.
Getting ready for suggested destinations
Before you get your first suggested destination, your device needs some time to learn about your
habits. The more regularly you drive with your TomTom START/VIA, the faster you will get suggestions
and the more accurate the suggested destinations will be.
To receive suggested destinations, you need to do the following:
Agree to Suggested destinations when prompted for consent. You can change this setting in
Settings > System > Your information and privacy.
Make sure no route is planned.
Switch voice control ON if your device has this feature.
Make sure that your volume is not muted and is set higher than 20%.
Do some driving for a few days, planning routes to your favourite My Places.
Using suggested destinations
Important: If your device supports voice control, you can say Yes or No or select the Yes or No button.
If your device doesn't support voice control, select the Yes or No buttons.
If your device prompts "Going to X?" where X is a destination, you have 12 seconds to respond Yes or
No.
Tip: If you don't respond yes or no, your START/VIA assumes a yes. You can respond verbally if your
device has voice control or by touching the screen.
If you choose Yes, your device plans a route to your destination. If you choose No, you can select from
a list of saved Places and recent destinations instead.
Alternatively, if your device prompts "Where do you want to go?", you can choose immediately from a
list of saved Places and recent destinations.
Switching suggested destinations on or off
You can turn suggested destinations on or off at any time. See Route planning and Voice Control (if
your device has voice control) for information on how to switch this feature on or off.
Planning a route to an address using search
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route to an address using search, do the following:
Planning a route
37
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.
You can search for an address, town, city, postcode or mapcode.
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a postcode,
then leave a space and then type in the house number. For example, 1017CT 35. For other
countries, postcodes are area-based and will give you a list of matching cities, towns and streets
in your search results.
Note: When searching, the whole map is searched. If you want to change how the search is done,
select the button to the right of the search box. You can then change where the search is done,
for example, to being along the route or in a city.
4. As you type the address, suggestions based on what you have entered are shown in columns. You
can continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
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5. Select an address suggestion.
6. Enter the house number if you have one and haven't entered it already.
Tip: If you enter a house number that is not found, then the number appears red. The nearest
house number that is found is shown in the Drive button. You can enter a new house number, or
you can select Drive or Ride to drive to the nearest house number.
7. Select Drive or Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a city centre
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route to a city centre using search, do the following:
1. Select the Main Menu button to open the Main Menu.
39
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the city or town you want to plan a route to.
You can search for a town, city, or postcode.
Tip: To search for a specific city you can use the city's postcode or the country. For example,
searching for Essen will return many results. If you search for Essen 2910 or Essen Belgium then
that city will be at the top of the results. You can then search in the city.
Tip: When searching, the whole map is searched. If you want to change how the search is done,
select the button to the right of the search box. You can then change where the search is done,
for example, to being along the route or in a city.
4. As you type the address, suggestions based on what you have entered are shown in columns. You
can continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
5. Select the city in the left-hand column.
40
The city name is shown in the right side of the search input box, and the city centre POI is shown
below in the right-hand column.
6. Select the city centre POI.
The city centre location is shown on the map.
7. Select Drive or Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route to a POI using search
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route to a POI type or a specific POI using search, do the following:
1. Select the Main Menu button to open the Main Menu.
41
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the place you want to plan a route to.
Tip: If you press and hold a letter key on the keyboard, you get access to extra characters if they
are available. For example, press and hold the letter "e" to access characters 3 e è é ê ë and
more.
You can search for a POI (Point of Interest) type, such as a restaurant or tourist attraction.
Alternatively, you can search for a specific POI, for example "Rosie's Pizzeria".
Note: When searching, the whole map is searched. If you want to change how the search is done,
select the button to the right of the search box. You can then change where the search is done,
for example along the route or in a city.
4. As you type, suggestions based on what you have entered are shown in columns. You can continue
typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
42
Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
5. Select a POI type or an individual POI. If you selected a POI type, select a POI.
The location is shown on the map.
6. To see more information about the POI, select the POI on the map and then select the pop-up
menu button. Select More Information on the pop-up menu.
You see more information about the POI such as the phone number, full address and email.
7. To plan a route to this destination, select Drive or Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using the map
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route using the map, do the following:
1. Move the map and zoom in until you can see the destination that you want to navigate to.
43
Tip: You can also select a map symbol to open the pop-up menu, then select the Drive or Ride
button to plan a route to that location.
2. When you have found your destination on the map, select it by pressing and holding the screen for
about one second.
A pop-up menu shows the nearest address.
3. To plan a route to this destination, select Drive or Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: You can use the location you selected in other ways, such as adding it to My Places, by
selecting the pop-up menu button.
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Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using My Places
To navigate to one of My Places from your current location, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select My Places.
A list of all your Places opens.
3. Select the Place you want to navigate to, for example Home.
Your chosen Place is shown on the map with a pop-up menu.
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4. To plan a route to this destination, select Drive or Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using coordinates
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route using a pair of coordinates, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Select the type of search button to the right of the search box.
4. Select Latitude Longitude.
5. Type in your pair of coordinates. You can enter any of these coordinate types:
Decimal values, for example:
N 51.51000 W 0.13454
51.51000 -0.13454
Tip: For decimal values you don't have to use a letter to indicate the latitude and longitude.
For locations west of the 0 meridian and locations south of the equator, use a minus sign (-)
before the coordinate.
Degrees, minutes and seconds, for example:
N 51°30′31″ W 0°08′34″
GPS standard coordinates, for example:
N 51 30.525 W 0 08.569
Note: The bar below the coordinates goes red if you enter coordinates that are not recognised by
your START/VIA.
6. As you type in the coordinates, suggestions are shown based on what you have entered. You can
continue typing or select a suggestion.
Towns and roads are shown on the left, POIs are shown on the right.
Tip: To see more results, hide the keyboard or scroll down the results list.
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Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
7. Select a suggestion for your destination.
The location is shown on the map.
8. To plan a route to this destination, select Drive or Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Planning a route using a mapcode
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To plan a route using a mapcode, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Type in your mapcode. You can enter any of these mapcode types:
International, for example, WH6SL.TR10.
Country-specific, for example, GBR 8MH.51.
Alternative country-specific, for example, GBR 28.Y6VH or GBR LDGZ.VXR.
Tip: All the mapcodes in this example are for the same location - Edinburgh Castle in the UK. See
About mapcodes for information on how to get a mapcode for a location.
4. As you type in the mapcode, suggestions are shown based on what you have entered. You can
continue typing or select a suggestion.
Towns and roads are shown on the left, POIs are shown on the right.
Tip: To see more results, hide the keyboard or scroll down the results list.
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Tip: You can switch between seeing the results on the map or in a list by selecting the list/map
button:
5. Select a suggestion for your destination.
6. To plan a route to this destination, select Drive or Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: If your destination is in a different time zone, you see a plus (+) or a minus (-) sign and the
time difference in hours and half hours in the arrival information panel. The estimated time of
arrival is the local time at your destination.
Tip: You can add a stop to a route that you have already planned.
Tip: You can save a route using My Routes.
Finding an alternative route
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To find an alternative route, do the following:
1. Plan a route as usual.
2. On the map view, select the route itself.
3. Select the pop-up menu button to open the menu.
4. Select Alternative Route and then select Find alternative.
Up to three alternative routes are shown on the map view. Each alternative route shows the
difference in travel time in a balloon.
5. Select your chosen route by tapping on the time balloon.
6. Select Let's go.
7. Guidance to your destination begins. As soon as you start driving, the guidance view is shown
automatically.
Note: You can also find alternative routes by selecting Current Route in the main menu, followed
by Find Alternative.
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Planning a route in advance
You can plan a route in advance before you drive it. You can save the route as part of your My Routes
list.
To plan a route in advance, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Search.
The search screen opens with the keyboard showing.
3. Use the keyboard to enter the name of the location you want to use as a starting point.
4. Select an address or POI suggestion.
5. Select Show on Map.
6. Select the pop-up menu button.
A pop-up menu shows a list of options.
7. Select Use as Starting Point.
8. Repeat the search steps to choose your destination, and then select the drive button in the pop-up
menu:
Your route is planned using your chosen starting point and destination. The estimated time of
arrival is shown at the top of the route bar.
Tip: If you don't want to use search to choose your starting point and destination, go to the map
view and press and hold to select a location.
Tip: Stops, POIs, Places and the destination can all be selected as starting points using their
pop-up menus.
Changing the starting point to be your current location
1. Select the starting point of the route in the map view.
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2. Select the pop-up menu button.
A pop-up menu shows a list of options.
3. Select Remove Starting Point.
Your route is replanned with your current location as the starting point.
Changing the starting point into a stop
1. Select the starting point on the route in the map view.
2. Select the pop-up menu button.
A pop-up menu shows a list of options.
3. Select Change to a Stop.
Your route is replanned with the starting point changed into a stop.
Finding a car park
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To find a car park, do the following:
1. Select the Main Menu button to open the Main Menu.
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2. Select Parking.
The map opens showing the locations of car parks.
If a route is planned, the map shows car parks near your destination. If a route isn't planned, the
map shows car parks near your current location.
You can change the screen to show a list of car parks by pressing this button:
You can select a car park from the list to locate it on the map.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
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If you want to change how the search is done, select the button to the right of the search box. You
can then change where the search is carried out, for example, to search near you or the whole
map.
3. Select a car park from the map or the list.
A pop-up menu opens on the map showing the name of the car park.
4. Select Drive or Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: You can add a car park as a stop on your route by using the pop-up menu.
Finding a petrol station
Important: In the interest of safety and to avoid distractions while you are driving, you should always
plan a route before you start driving.
To find a petrol station, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select Petrol Station.
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The map opens showing the locations of petrol stations.
If a route is planned, the map shows petrol stations along your route. If a route isn't planned, the
map shows petrol stations near your current location.
You can change the screen to show a list of petrol stations by pressing this button:
You can select a petrol station from the list to locate it on the map.
Tip: You can scroll down the list of results using the scroll bar on the right side of the screen.
If you want to change how the search is done, select the button to the right of the search box. You
can then change where the search is carried out, for example, to search near you or the whole
map.
3. Select a petrol station from the map or the list.
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A pop-up menu opens on the map showing the name of the petrol station.
4. Select Drive or Ride depending on which device you are using.
A route is planned and then guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: You can add a petrol station as a stop on your route by using the pop-up menu. A petrol
station that is a stop on your route has a blue icon.
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The Current Route menu
When you have planned a route or track, select the Current Route or Current Track button in the
Main Menu to open the Current Route or Current Track Menu.
The following buttons are available in the menu:
Clear Route / Clear
Track
Select this button to clear the currently planned route or track.
The Current Route Menu closes and you return to the map view.
Skip Next Stop
Select this button to skip the next stop on your route.
Find Alternative
You see this button when you have planned a route. Select this button to
show up to three alternative routes on the map view.
Avoid Blocked Road
Select this button to avoid an unexpected obstacle that is blocking the road
on your route.
Avoid Part of Route
Select this button to avoid part of a route.
Avoid Toll Roads
and More
Select this button to avoid some types of route features that are on your
currently planned route. These include ferries, toll roads and unpaved
roads.
Changing your route
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Show Instructions
Select this button to see a list of turn-by-turn text instructions for your
planned route.
The instructions include the following:
Your current location.
Street names.
Up to two road numbers shown in road shields whenever available.
An instruction arrow.
An instruction description.
The distance between two consecutive instructions.
Exit number.
The full addresses of stops on your route.
Tip: Select an instruction to see a preview of that section of the route in
the map view.
You can also select the instruction panel in the guidance view to see
turn-by-turn text instructions.
Add Stop to Route
Select this button to add a stop to your currently planned route. You can
also add a stop to your route directly from the map.
Add to My Routes
If you plan a new route that has not already been saved, you see this button.
Select this button to save this route as part of your My Routes list.
Save Changes to
Route
If you make a change to a My Route, you see this button. Select this button
to save the changes.
Change Route Type
Select this button to change the type of route used to plan your route. Your
route will be recalculated using the new route type.
Reorder Stops
Select this button to see the lists of stops for your current route. You can
then change the order of the stops on your route.
For a route without stops, you can also select this button to reverse your
route.
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Drive to Route or
Track
Select Drive to Route to plan a route from your current location to the
starting point of a My Route. The starting point is converted to a stop.
Drive to Track plans a route to the nearest point of the track from your
current position.
Drive to Starting
Point
On the Current Track menu, select this button to plan a route to the starting
point of the track. The starting point is converted to a stop. For more
information, see Navigating using a track.
Play Route or Track
Preview
Select this button to watch a preview of your planned route or track.
Stop Route or Track
Preview
Select this button to stop the preview of your planned route or track.
Avoiding a blocked road
If there is a blocked road on your route you can change your route to avoid it.
1. In the guidance view, select the current location symbol or the speed panel.
Tip: The speed panel is only shown when you have started driving on your route.
2. Select Avoid Blocked Road.
A new route is found that avoids the blocked road. You may get shown up to two alternatives
depending on the road network between you and your destination.
The new route is shown on the map view with the difference in travel time in a balloon.
Note: It may not be possible to find an alternative route around the blocked road if none exists.
3. Select the new route by selecting the time balloon.
Guidance to your destination resumes avoiding the blocked road. As soon as you start driving, the
guidance view is shown automatically.
Avoiding part of a route
If part of a road is blocked or you wish to avoid part of a route, you can select a specific section of a
route to avoid.
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1. Select the Main Menu button to open the Main Menu.
2. Select Current Route.
3. Select Avoid Part of Route.
A screen opens showing a list of the sections that comprise your current route.
4. Select the section of the route that you want to avoid.
A preview shows you the section you have chosen on the map.
5. Select Avoid.
A new route is found that avoids your chosen route section. The new route is shown on the map
view.
Note: It may not be possible to find an alternative route around the route section if none exists.
Guidance to your destination resumes avoiding your chosen route section. As soon as you start
driving, the guidance view is shown automatically.
Types of route
Select Change Route Type to change the type of route planned to your current destination. Your
route is recalculated using the new route type.
You can select the following types of route:
Fastest route - the fastest route to your destination. Your route is constantly checked taking into
account the traffic conditions.
Shortest route - the shortest route to your destination. This may take much longer than the
fastest route.
Most eco-friendly route - the most fuel-efficient route.
Avoid Motorways - this type of route avoids all motorways.
Winding route - the route with the most turns.
Note: Winding routes are only available for TomTom Rider navigation devices.
Walking Route - this type of route is optimised for walking.
Bicycle Route - this type of route is optimised for bicycles.
You can set the default route type in the Settings Menu.
Route features
You can choose to avoid some features that are on your currently planned route. You can avoid the
following route features:
Toll Roads
Ferries and car shuttle trains
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Carpool Lanes
Unpaved Roads
Note: Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV lanes) and are not
present in every country. To travel on these lanes, you may need to have more than one person in
the car, for example, or the car may need to use environmentally-friendly fuel.
If you choose to avoid a route feature, a new route is planned.
In Route Planning in the Settings Menu, you can set how each route feature is handled when a new
route is planned.
Adding a stop to your route from the current route menu
1. In the Main Menu, select Current Route.
2. Select Add Stop to Route.
The map view is shown.
3. To select a stop, do one of the following steps:
Zoom in on the map, then press and hold to select a location. In the pop-up menu, select Add
to Current Route.
Select Search and search for a location. When you have found a location, select the Add Stop
to Route button.
Your route is recalculated to include your stop.
Adding a stop to your route using the map
1. Press the switch view button to show the map.
Your complete route is shown on the map.
2. Zoom in on the map, then press and hold to select a location.
3. Select the pop-up menu button.
4. Select Use in Route.
5. Select Add to Current Route.
Your route is recalculated to include your stop.
Deleting a stop from your route
1. Press the switch view button to show the map.
Your complete route is shown on the map.
2. In the route bar, press the stop you want to delete.
The map zooms in to the stop and shows a pop-up menu.
Tip: If you select the wrong stop press the back button to return to the map.
3. Select Delete This Stop.
The stop is deleted and your route is recalculated.
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Skipping the next stop on your route
Tip: To make it easy to quickly skip a stop, move the button Skip Next Stop to the first screen of the
Main Menu.
1. In the Main Menu, select Current Route.
2. Select Skip Next Stop.
The map view is shown. The next stop on your route is deleted and your route is recalculated.
Reordering stops on a route
1. In the Main Menu, select Current Route.
2. Select Reorder Stops.
The map view is shown with the route cleared. The starting point, destination and all the stops are
shown.
3. Select the stops one by one in the order you wish to drive them.
The symbols change to a flag as you select each stop. The last stop you select becomes your
destination.
Your route is recalculated with the stops in the changed order.
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About My Routes
My Routes provides an easy way to create saved routes with optional stops, sometimes known as an
itinerary. You can use My Routes to save, retrieve and edit routes.
You may want to use My Routes in one or more of the following situations:
While working - Your job involves driving several routes with multiple stops on a daily basis. Your
routes can change and you need to be flexible and be able to change the order of your stops or
change the planned route.
While on holiday - You are going on holiday and want to plan and save a route. Your route includes
scenic roads, stops at various hotels, and other places like tourist attractions.
While commuting to work - You want to add one or two regular stops between home and work.
Your route back home in the evening is the reverse of your route to work in the morning.
You can add the route that you have planned on the map to your My Routes list by selecting it.
Saving a route
1. Plan a route using the steps described in Planning a route.
Tip: If you cannot see your planned route on the map view, select the back button to show your
route.
2. Select the route.
3. Select the pop-up menu button to open the menu.
4. Select Manage Route.
5. Select Add to My Routes.
The name of the route is shown in the edit screen.
6. Edit the name of the route so that you can easily recognise it.
7. Select Add to save your route in the My Routes list.
Tip: You can also save a route using the Add to My Routes button in the Current Route menu.
My Routes
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Navigating using a saved route
To navigate using a previously saved route, do the following:
1. In the Main Menu, select My Routes.
2. Select a route from your list.
The route is shown on the map view.
3. To navigate to the start of the saved route, select Drive or Ride depending on which device you
are using.
The starting point of the saved route is converted to your first stop and then the route is planned.
Guidance to your destination begins from your current location. As soon as you start driving, the
guidance view is shown automatically.
Tip: There are two other ways to navigate using a saved route:
Select the starting point of the route. When the pop-up menu opens, select Change to a Stop.
Alternatively, select Drive to Route or Ride to Route in the Current Route menu.
Navigating using a track
You can import tracks on to your START/VIA using MyDrive. To navigate using an imported track, do
the following:
1. In the Main Menu, select My Routes.
2. Select a track from your list.
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The track route is shown on the map view.
3. Select the track, then select the pop-up menu.
4. Select Drive to Starting Point.
The starting point of the track is converted to your first stop and then the route is planned.
Guidance to your destination begins from your current location. As soon as you start driving, the
guidance view is shown automatically.
Note: You see two different colours on the map for your route and track. You see one colour for
the route from your curent location to the starting point, and another second colour for the
track.
Tip: There are two other ways to navigate using a saved route:
Select the starting point of the route. When the pop-up menu opens, select Drive to Starting
Point.
Alternatively, select Drive to Starting Point or Ride to Route in the Current Track menu.
Navigating to a stop on a saved route
You can navigate from your current location to a stop on your saved route instead of to the start of the
saved route. The stop is changed to the start of your route. Your new starting point might be one
closer to your current location, or you might just want to make your route shorter.
Note: The route from the original starting point up to the new starting point is removed from the
route.
Note: Your original route in My Routes is not changed. If you want to see the whole route, select the
route again in My Routes.
1. In the Main Menu, select My Routes.
2. Select a route from your list.
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The route is shown on the map view.
3. Select the stop that you want to use as your starting point, then select the pop-up menu button to
open the menu.
4. Select Start Route From Here.
Your route is calculated from the new starting point.
5. Select Drive or Ride.
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The starting point of your route is converted to your first stop and then the route is planned from
your current location. Guidance to your destination begins. As soon as you start driving, the
guidance view is shown automatically.
Tip: There are two other ways to navigate using a saved route:
Select the starting point of the route. When the pop-up menu opens, select Change to a Stop.
Alternatively, select Drive to Route or Ride to Route in the Current Route menu.
Adding a stop to a saved route using the map
Note: You can also press and hold a location on the map and select Add to Current Route from the
pop-up menu.
1. Press the switch view button to show the map.
Your complete route is shown on the map.
2. Select the route.
3. Select the pop-menu button to open the menu.
4. Select Manage Stops.
5. Select Add Stop to Route.
6. Select your new stop on the map.
Tip: If you know the name of your new stop, you can use Search to select your stop instead of
using the map.
7. Select the Add Stop button to add this location as a stop.
Your route is recalculated to include your stop.
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Tip: To update the saved route in your My Routes list with the changes, select the route om the
map then select Save Changes to Route in the pop-up menu.
Deleting a route from My Routes
1. In the Main Menu, select My Routes.
2. Select Edit List.
3. Select the routes you want to delete.
4. Select Delete.
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About Map Share
You can report map changes using Map Share. These map changes are then shared with other TomTom
users when they receive a map update.
There are two ways to report a map change:
Select a location on the map and create the change report immediately.
Mark a location and create the change report later.
To send your map change reports to TomTom, you must connect your START/VIA to your computer and
use MyDrive Connect.
All map changes reported by TomTom users are verified by TomTom. These verified changes are then
sent back to your own START/VIA as part of the next map update.
Tip: If a road closure is reported using Map Share, the closure is verified and immediately shown by
RDS-TMC Traffic.
Creating a map change report
Important: For safety reasons, do not enter the full details of a map change while you are driving. You
can always mark the location and create the report later.
To create a map change report, do the following:
1. Press and hold to select the location of the map change on the map view.
2. Select the pop-up menu button to open the menu.
3. Select Report Map Error from the pop-up menu.
4. Select the type of map change you want to apply.
Map Share
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Note: If you want to report a map change of a type not shown in the menu, use the Map Share
Reporter at tomtom.com.
5. Follow the instructions for your chosen type of map change.
6. Select Report.
7. Connect your START/VIA to MyDrive Connect to send your map change report to TomTom and
receive map changes from other TomTom users.
Creating a map change report from a marked location
If you see a map inconsistency while you are driving, you can mark the location so you can report the
change later.
Tip: You can mark your current location even when you are driving.
Important: Do not report map changes while you are driving.
1. In the map view or the guidance view, select the current location symbol or the speed panel.
The Quick Menu opens.
2. Select Mark Location.
The marked location is stored in My Places with the date and time you saved the location.
3. In the Main Menu, select My Places.
4. Open the Marked locations folder and select the marked location.
The marked location is shown on the map.
5. Select Report Map Error from the pop-up menu.
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6. Select the type of map change you want to apply.
Note: If you want to report a map change of a type not shown in the menu, use the Map Share
Reporter at tomtom.com.
7. Follow the instructions for your chosen type of map change.
8. Select Report.
The marker for the marked location is removed from the map.
9. Connect your START/VIA to MyDrive Connect to send your map change report to TomTom and
receive map changes from other TomTom users.
Types of map change
There are several types of map change available.
Note: If you want to report a map change of a type not described below, use the Map Share Reporter
at tomtom.com.
For all map changes described below, you need to connect your START/VIA to MyDrive Connect to send
your map changes report to TomTom and receive map changes from other TomTom users.
Road Restriction
Select this option to block or unblock a road. You can block or unblock the road in one or both
directions by doing the following:
1. Press and hold to select the location of the map change on the map view.
2. Select the pop-up menu button to open the menu.
3. Select Report Map Error from the pop-up menu.
4. Select Road Restriction.
Select the road sign at either end of the road to change it from open to closed or vice versa.
5. Select Report.
Street Name
Select this option to correct an incorrect street name.
1. Press and hold to select the location of the map change on the map view.
2. Select the pop-up menu button to open the menu.
3. Select Report Map Error from the pop-up menu.
4. Select Street Name.
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5. Enter the correct street name.
6. Select Report.
Turn Restriction
Select this option to report incorrect road turn restrictions.
1. Press and hold to select the location of the map change on the map view.
2. Select the pop-up menu button to open the menu.
3. Select Report Map Error from the pop-up menu.
4. Select Turn Restriction.
5. If the incorrect junction is shown, select Select another junction.
6. Select the approach direction.
The map rotates so that the direction you are coming from is shown at the bottom of the screen.
7. Select the traffic signs in turn to change the turn restrictions for each road at the junction.
8. Select Report.
Speed Limit
Select this option to correct the speed limit on the map.
1. Press and hold to select the location of the map change on the map view.
2. Select the pop-up menu button to open the menu.
3. Select Report Map Error from the pop-up menu.
4. Select Speed Limit.
5. Select the correct speed limit.
If the correct limit is not shown, scroll left or right through the available speed limits.
6. Select Report.
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About RDS-TMC
The Traffic Message Channel (TMC), also known as RDS-TMC, transmits traffic information as a radio
signal and is available free of charge in many countries.
TMC is not a TomTom service, but is available when using the TomTom RDS-TMC Traffic Receiver.
Note: The RDS-TMC receiver is not available in all countries.
TomTom is not responsible for the availability or quality of traffic information provided by the
Traffic Message Channel.
The Traffic Message Channel (TMC) is not available in all countries. To check the availability of TMC
services in your country, go to tomtom.com/5826.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the top,
and a bar with symbols underneath.
Important: To see a wider route bar showing additional route information, change the setting for
Route Information.
Note: The distance ahead shown by the route bar depends on the overall length of your route.
Traffic
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The arrival information panel shows the following information:
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
Tip: If your destination is in a different time zone, you see a plus (+)
or a minus (-) sign and the time difference in hours and half hours in
the arrival information panel. The estimated time of arrival is the
local time at your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information panel.
Traffic status - if your START/VIA isn't receiving any traffic information, a
symbol showing traffic with a cross appears underneath the arrival
information panel.
The bar uses symbols to show the following information:
The next two stops on your route.
Tip: To quickly remove a stop, select it in the route bar and use the
menu.
Petrol stations that are directly on your route.
RDS-TMC Traffic including heavy rain or snow.
TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a speed camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on the
route bar to show each symbol separately. You can then select a symbol.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided by IQ Routes, is shown above
the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can choose
to see the current time if you switch the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents will
always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Looking at traffic on the map
Traffic incidents are shown on the map. If several traffic incidents overlap the highest priority incident
is shown - for example, a road closure is higher priority than road works or a closed lane.
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Tip: Select an incident on the map to see more detailed information.
1. Traffic incident that affects your route in your direction of travel.
A symbol or number at the start of the incident shows the type of incident or the delay in minutes,
for example 5 minutes.
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed at
that location, with red being the slowest. The stripes on the traffic jam are also animated to show
the speed of the traffic, where appropriate.
For a complete list of incident types, see Traffic incidents.
Tip: You see weather symbols on the map if there is bad weather such as heavy rain or snow.
2. Traffic incident on your route but in the opposite direction of travel.
3. Traffic incidents on roads that are not visible at your current zoom level.
Looking at traffic on your route
Information about traffic incidents on your route is shown in the route bar on the right-hand side of the
map.
The route bar tells you about traffic delays while you are driving, using symbols to show you where
each traffic incident is located on your route.
Note: If your START/VIA isn't receiving any traffic information, a symbol showing traffic with a cross
appears underneath the arrival information panel.
Note: To make the route bar more readable some incidents may not be shown. These incidents will
always be of minor importance and only cause short delays.
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To get more information about an incident, select an incident in the route bar. The map opens zoomed
in on the incident and a pop-up opens showing detailed information about the traffic incident.
The information shown includes:
The type of traffic incident - general, accident, road works, lane closure or weather such as heavy
rain or snow.
The severity of the incident - slow traffic, queuing traffic or stationary traffic.
The delay time.
The length of the incident.
For a complete list of incident types, see Traffic incidents.
Select the back button to go back to the guidance view.
Traffic incidents
Traffic incidents and warnings are shown in the map view and in the route bar. Symbols shown in a
circle are traffic incidents. Checks are done to see if a faster route is available and your route is
replanned to avoid traffic incidents.
Traffic incident symbols:
Wind
Rain
Fog
Snow
Ice
Stationary traffic
Queuing traffic
Slow traffic
Unknown accident
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Unknown incident
Roadworks
Lane closure
Road closure
Traffic jam warning
A warning is given as you approach a traffic jam. You are warned in several ways:
A symbol is shown in the route bar and on your route on the map.
The route bar zooms in for the duration of the traffic jam.
Your distance to the start of the traffic jam is shown in the route bar.
The colour of the road on the route bar changes to orange or red, depending on the severity of the
traffic jam.
The background colour of the route bar background changes to red if you are driving too fast
towards the traffic jam.
You hear a warning sound.
Example symbol
shown on map
Symbol shown in
route bar
Description
Traffic jams - warnings are given in the route bar
for traffic jams.
When you are in a traffic jam, the distance to the end of the traffic jam is shown in the route bar. The
route bar zooms out again when you have left the traffic jam.
To change the way you are warned, select Sounds & Warnings in the Settings menu.
Advanced Lane Guidance
Note: Lane guidance is not available for all junctions or in all countries.
Advanced Lane Guidance helps you prepare for motorway exits and junctions by showing the correct
driving lane for your planned route.
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As you approach an exit or junction, the lane you need is shown on the screen and in the instruction
panel.
Tip: To close the lane image, select anywhere on the screen or press the back button.
To turn lane images off, select the Settings button in the Main Menu, then select Appearance. Switch
off the Show previews of motorway exits setting.
Time-dependent speed limits
Some speed limits change depending on the time of day. For example, you may see the speed limit
near schools decrease to 40 km/h or 25 mph in the morning between 08.00 - 09.00 and in the afternoon
between 15.00 - 16.00. Where possible, the speed limit shown in the speed panel changes to show
these variable speed limits.
Some speed limits change depending on driving conditions. For example, the speed limit will decrease
if there is heavy traffic, or the weather conditions are bad. These variable speed limits are not shown
in the speed panel. The speed shown in the speed panel is the maximum speed limit allowed in good
driving conditions.
Important: The speed limit shown in the speed panel is only an indication. You must always obey the
actual speed limit for the road you are on and the conditions you are driving in.
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About speed cameras
The Speed Cameras service warns you about the following camera locations:
Fixed speed camera locations.
Average speed camera locations.
Speed enforcement zones.
Red light camera locations.
Traffic restriction cameras.
The Speed Cameras service also warns you about the following safety hazards:
Accident blackspot locations.
Traffic jams.
Note: Your new TomTom START/VIA comes pre-loaded with speed camera locations.To keep these
camera and hazard locations up-to-date, connect your START/VIA to TomTom MyDrive frequently.
Crossing into another area or country
When you drive into an area or country that does not permit speed camera warnings, your START/VIA
switches the speed cameras service off. You will not receive speed cameras warnings in those areas or
countries.
Some areas or countries permit limited speed camera warnings, for example only warnings for fixed
cameras, or warnings for risk zones. Your START/VIA automatically switches to give limited warnings
when you cross into those areas or countries.
Speed camera warnings
When you first start using your device, a warning sound is played for the most common types of speed
camera. To change the way you are warned about speed cameras, select Sounds & Warnings in the
Settings Menu.
Warnings are given as you approach a speed camera. You are warned in several ways:
A symbol is shown in the route bar and on your route on the map.
Your distance to the speed camera is shown in the route bar.
You hear a warning sound as you get near the camera.
While you are approaching a camera or driving in an average speed check area, your speed is
monitored. If you drive more than 5 km/h or 3 mph over the speed limit the route bar turns red. If
you drive less than 5 km/h or 3 mph over the speed limit the route bar turns orange.
Tip: In the map view or guidance view, you can select a speed camera symbol in the route bar to see
the type of camera, the maximum speed and also the length of an average speed check area. In the
map view, you can also select a speed camera that is shown on your route.
Speed Cameras
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Symbol shown on map
Symbol shown in
route bar
Description
Fixed speed camera - this type of camera checks
the speed of passing vehicles and is fixed in one
place.
Average speed cameras - these types of cameras
measure your average speed between two points.
You are warned at the start and end of the
average speed check area.
While you are driving in an average speed check
area, your average speed is shown, instead of your
current speed. The distance to the end of the area
is shown in the route bar.
Speed enforcement zones - these zones can
contain multiple speed cameras.
You are warned at the start and end of a speed
enforcement zone. While you are driving in a
speed enforcement zone, your current speed is
shown, and the visual warning is shown in the
route bar.
Red light camera - this type of camera checks for
vehicles breaking traffic rules at traffic lights.
There are two types of traffic light camera - those
which check if you drive through a red light and
those which check for driving through a red light
together with speeding.
Traffic restriction - this type of warning warns
you about restricted roads.
Accident blackspot - this type of warning is given
for a place where road traffic accidents have
historically been concentrated.
You are warned at the start and end of the
accident blackspot. While you are driving in an
accident blackspot, your current speed is shown.
When you are in the blackspot, the visual warning
continues to be shown in the route bar.
Traffic jams - warnings are given in the route bar
for traffic jams.
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Changing the way you are warned
To change the way you are warned about speed cameras, select the Sounds and Warnings button in
the Settings menu.
You can then set how you want to be warned for the different types of cameras and safety hazards.
You can change settings for whether you want to be warned, never warned or warned only if you are
speeding.
For example, to change how you are warned when you approach a fixed speed camera, do the
following:
1. Select Sounds and Warnings in the Settings Menu.
2. Select Speed camera warnings.
3. Select Fixed cameras.
4. Select one of the following warning options:
Always.
Only when speeding.
Never.
5. Select the back button.
Tip: To turn off all audible warnings, select Settings, followed by Sounds and Warnings and then
switch off Warning sounds.
Updating locations for cameras and hazards
The locations of speed cameras can change frequently. New cameras can also appear without warning
and the locations for other hazards, such as accident blackspots, may also change.
Your new TomTom START/VIA comes pre-loaded with speed camera locations. To keep these camera
and hazard locations up-to-date, connect your START/VIA to TomTom MyDrive frequently.
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About danger zones
The Danger Zones service warns you about danger zones on your route when you are in France.
Since 3rd January 2012, it has been illegal to receive warnings about the position of fixed or mobile
speed cameras when you are driving in France. To be compliant with this change in French law, speed
camera locations are no longer reported but instead areas of danger are indicated as danger zones.
Important: Outside of France, you receive warnings about speed cameras. Inside France, you receive
warnings about danger zones. When you cross the border, the type of warning you receive changes.
A danger zone is a zone specified by French law. The Danger Zones service warns you about danger
zones.
Danger zones may or may not contain one or more speed cameras or a range of other driving hazards:
Specific locations are not available and a danger zone icon is shown instead as you approach the
zone.
The minimum length of the zone depends on the road type and is 300 m for roads in built-up areas,
2000 m (2 km) for secondary roads and 4000 m (4 km) for motorways.
The location of one or more speed cameras, if any, can be at any point within the zone.
If two danger zones are close to each other, the warnings can be merged into a single longer zone.
Information about the location of zones is continually updated by TomTom and other users.
Note: You cannot remove a danger zone.
Note: Your new TomTom START/VIA comes pre-loaded with zone locations. To keep these zones
up-to-date, connect your START/VIA to TomTom MyDrive frequently.
Crossing into another area or country
When you drive into an area or country that does not permit speed camera warnings, your START/VIA
switches the speed cameras service off. You will not receive speed cameras warnings in those areas or
countries.
Some areas or countries permit limited speed camera warnings, for example only warnings for fixed
cameras, or warnings for risk zones. Your START/VIA automatically switches to give limited warnings
when you cross into those areas or countries.
Danger zone warnings
Warnings are given 10 seconds before you reach a danger zone. You are warned in several ways:
A symbol is shown in the route bar and on your route on the map.
Your distance to the start of the zone is shown in the route bar.
You hear a warning sound as you get near the start of the zone.
While you are approaching a zone or driving in a zone, your speed is monitored. If you drive more
than 5 km/h or 3 mph over the speed limit the route bar turns red. If you drive less than 5 km/h or
3 mph over the speed limit the route bar turns orange.
While you are driving in a zone your distance to the end of the zone is shown in the route bar.
To change the way you are warned about danger zones, select Sounds & Warnings in the Settings
Menu.
Danger Zones
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When you first start using your device, warning sounds are played for these types of zones:
Symbol shown on map
Symbol shown in
route bar
Description
Danger zone - this type of warning is only given in
France.
You are warned at the start and end of the danger
zone.
Traffic jams - warnings are given in the route bar
for traffic jams.
Changing the way you are warned
To change the way you are warned about danger zones, select the Sounds and Warnings button in the
Settings menu.
You can change settings for whether you want to be warned or not.
For example, to change how you are warned when you approach a danger zone, do the following:
1. Select Sounds and Warnings in the Settings Menu.
2. Select Safety warnings.
3. Select Danger zones.
4. Select whether you always want to be warned or warned only when you are speeding. Select
Never to turn off the warning.
5. Select the back button.
Tip: To turn off all audible warnings, select Settings, followed by Sounds and Warnings and then
switch off Warning sounds.
Updating locations for danger zones
The locations of danger zones can change frequently. New zones can also appear without warning.
Your new TomTom START/VIA comes pre-loaded with zone locations. To keep these zones up-to-date,
connect your START/VIA to TomTom MyDrive frequently.
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About My Places
My Places provides an easy way to select a location without the need to search for the location each
time. You can use My Places to create a collection of useful or favourite addresses.
Tip: The terms "favourite" and "place" mean the same thing - favourites are places that you go to
often.
The following items are always in My Places:
Home - Your home location can be your home address or somewhere you often visit. This feature
provides an easy way to navigate there.
Work - Your work location can be your workplace address or somewhere you visit often. This
feature provides an easy way to navigate there.
Recent destinations - Select this button to select your destination from a list of locations you
have recently used as destinations. These also include your stops.
Marked locations - You can mark a location and temporarily add it to My Places.
You can add a location to My Places directly in My Places, by selecting a location from the map, by
searching for a location or by marking a location.
Your home location, work location, marked locations and the locations that you have added appear in
a list in My Places and are shown with a marker on the map.
Setting your home and work locations
You can set your home and work locations in the following ways:
Setting your home or work location using My Places
1. In the Main Menu, select My Places.
2. Select Add Home or Add Work.
3. To select a location for home or work, do one of the following:
My Places
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Zoom in on the map at the location you want to select. Press and hold to select the location,
then select the home or work location symbol.
Select the Search button and search for a location. Select a location to set as home or work.
Select Set home location or Set work location.
Setting your home or work location using the map
1. In the Map View, move the map and zoom in until you can see your home or work location.
2. Select the location by pressing and holding the screen for about one second.
A pop-up menu shows the nearest address.
1. Open the pop-up menu and select Add to My Places.
2. In the name bar, enter the name "Home" or "Work".
Note: "Home" must have a capital letter H and "Work" must have a capital letter W.
3. Select Add.
Your home or work location is shown on the map.
Changing your home location
You can change your home location in the following ways.
Changing your home location using My Places
1. In the Main Menu, select My Places.
2. Select Home.
Your home location is shown on the map, with a pop-up menu.
3. Select Edit Location.
4. To select a new home location, do one of the following:
Zoom in on the map at the location you want to select. Press and hold to select the location,
then select the home location symbol.
Select the Search button and search for a location. Select a location to set as home. Select Set
home location.
Changing your home location using the map
1. In the Map View, move the map and zoom in until you can see your new home location.
2. Select the location by pressing and holding the screen for about one second.
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A pop-up menu shows the nearest address.
1. Open the pop-up menu and select Add to My Places.
2. In the name bar, enter the name "Home".
Note: "Home" must have a capital letter H.
3. Select Add.
Your home location is changed to the new location.
Adding a location from My Places
1. In the Main Menu, select My Places.
2. Select Add a new place.
3. To select a location, do one of the following:
Zoom in on the map at the location you want to select. Press and hold to select the location,
then select the add location symbol.
Search for a location. Select Show on Map, then select the add location symbol.
The name of the location appears in the edit screen.
4. Edit the name of the location so you can easily recognise it.
5. Select Done to save your location in the My Places list.
Add a location to My Places from the map
1. Move the map and zoom in until you can see the destination that you want to navigate to.
2. Press and hold to select the location.
3. Select the pop-up menu button.
4. Select Add to My Places.
The name of the location is shown in the edit screen.
5. Edit the name of the location so you can easily recognise it.
6. Select Done to save your location in the My Places list.
The location you added is shown with a marker on the map.
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Adding a location to My Places using search
1. In the Main Menu, select Search.
2. Search for a location.
3. Select the location then select Show on map.
4. When the map view shows the location, select the pop-up menu button.
5. Select Add to My Places.
The name of the location appears in the edit screen.
6. Edit the name of the location so you can easily recognise it.
7. Select Done to save your location in the My Places list.
Adding a location to My Places by marking
To mark a location and temporarily add it to My Places, do the following:
1. Make sure that your current location is the location you want to mark.
2. Select the current location symbol or the speed panel in the guidance view to open the quick
menu.
3. Select Mark Location.
4. Once marked, the location is saved in My Places in the Marked Locations list.
If you want to permanently save a marked location, add it My Places by doing the following:
1. From the main menu, select My Places.
2. Select Marked Locations and choose your location from the list.
Your location is shown on the map.
3. Select Add to My Places from the pop-up menu.
The name of the location appears in the edit screen.
4. Edit the name of the location so you can easily recognise it.
5. Select Add.
Deleting a recent destination from My Places
1. In the Main Menu, select My Places.
2. Select Recent Destinations.
3. Select Edit List.
4. Select the destinations you want to delete.
5. Select Delete.
Deleting a location from My Places
1. In the Main Menu, select My Places.
2. Select Edit List.
3. Select the locations you want to delete.
4. Select Delete.
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About hands-free calls
Note: Hands-free calling is not supported on all devices.
If you have a mobile phone with Bluetooth®, you can use your TomTom device to make phone calls and
send and receive messages.
Important: Not all phones are supported or compatible with all features. For more information, go to
tomtom.com/phones/compatibility.
Connecting to your phone
First you must establish a connection between your mobile phone and your TomTom device.
Tap Connections in the Settings menu, then tap Phones. Tap Manage phones and select your phone
when it is shown in the list.
You only need to do this once and your TomTom device will remember your phone.
Tips
Make sure that you switch on Bluetooth® on your phone.
Make sure that your phone is set to 'discoverable' or 'visible to all'.
You may have to enter the password '0000' on your phone in order to connect to your TomTom
device.
To avoid having to enter '0000' every time you use the phone, save your TomTom device as a
trusted device on your phone.
For additional information about Bluetooth settings, refer to your mobile phone user guide.
Making a call
When you have established a connection between your TomTom device and your mobile phone, you
can use your navigation device to make hands-free calls on your mobile phone.
To make a phone call, tap the phone button in the Driving View. Then tap one of the following buttons:
Tap Home to call your Home location.
If you have not entered a number for your Home location this button is unavailable.
Tap Phone number to enter a phone number to call.
Tap Point of Interest to choose a Point of Interest (POI) to call.
If your device knows the phone number of a POI, this is shown next to the POI.
Tap Phonebook entry to select a contact from your phonebook.
Note: Your phonebook is automatically copied to your TomTom device when you first establish a
connection with your mobile phone.
Not all phones can transfer the phonebook to your device. For more information, go to
tomtom.com/phones/compatibility.
Tap Recently dialed to select from a list of people or numbers you have called recently using your
device.
Tap Recent caller to select from a list of people or numbers who called you recently.
Only calls you have received on your device are saved in this list.
Hands-free calling
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Receiving a call
When someone calls you, the caller's name and phone number are shown. Tap the screen to accept or
reject the call.
Auto-answer
You can set your TomTom device to automatically answer incoming phone calls.
To set automatic answering, tap Connections in the Settings menu, then tap Phones. Tap
Auto-answer settings.
Select how long your device will wait before automatically answering your calls, then tap Done.
Connecting more phones to your device
You can establish connections for up to 5 mobile phones.
To add more phones, do the following.
5. Tap Connections in the Settings menu.
6. Tap Phones.
7. Tap Manage phones.
8. Tap Add and follow the instructions.
To switch between phones, tap Manage phones. Then tap the button for the phone you want to
connect to.
Mobile phone menu
Note: Hands-free calling is not supported on all navigation devices.
Manage phones
Tap this button to manage the mobile phones that will be connected to
your TomTom device.
You can add a profile for up to five different mobile phones.
Disable hands-free
Tap this button to disable or enable hands-free calling.
Call
Tap this button to make a phone call.
Change home
number
Tap this button to change your home phone number.
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Delete
Tap this button to select information you want to delete. You can delete
the list of recent callers and the list of recently dialled numbers.
Auto-answer
settings
Tap this button to change the auto-answer settings.
Important: Not all phones are supported or compatible with all features.
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Appearance
Select Settings in the Main Menu, then select Appearance.
On this screen, you can change these settings:
Display
Select Display to change the appearance of the display.
Route bar
Select Route bar to change the information you see in the route bar.
Guidance view
Select Guidance view to change the information you see in the guidance view.
Automatic zoom
Select Automatic Zoom to change how you view a junction as you drive.
Automatic map view switching
By default, automatic changing of views is on. This means, for example, that your START/VIA
shows the map view when an alternative route is being suggested, along with several other sets of
circumstances. Also, for example, that your START/VIA shows the guidance view when you start
driving and you start to accelerate. Select this setting if you want to turn off automatic changing
between guidance view and map view.
Show previews of motorway exits
Select this setting to control the full screen preview when you approach motorway exits.
Display
Select Settings in the Main Menu, then select Appearance.
Theme colour
Select Theme colour to change the accent colour used in the menus, buttons and icons.
Brightness
Select Brightness to change the following settings:
Day brightness
Move the slider to adjust the brightness level of the screen during the day.
Night brightness
Move the slider to adjust the brightness level of the screen during the night.
Settings
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Select Switch to night colours when dark to automatically switch to night colours when it gets dark.
Size of text and buttons
Select Size of text and buttons to change the size of the text and the buttons you see on the screen.
Note: This feature is only available on devices with a 6 inch / 15 cm or larger screen.
Drag the slider to change the text and button size to small, medium or large, then select Apply this
change. Your START/VIA restarts and applies the change.
Route Bar
Select Settings in the Main Menu, then select Appearance.
Select Arrival information to change the arrival information you see in the route bar.
Select Route information to change the route information you see on the route bar.
Show current time
Select this setting to show the current time in the guidance view. When switched on, the current time
is shown at the bottom of the route bar.
Show wide route bar if possible
The wide route bar is not shown by default. You can select this setting to switch on the wide route bar
in the guidance view.
Note: The wide route bar can only be shown if the screen is wide enough.
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When the wide route bar is shown, you see more information about your route. For example, you see
time and distance to traffic queues and more.
Arrival information
Select Arrival information to change the following settings:
Show remaining distance
Select this setting to show the remaining distance left to travel in the arrival information panel
during navigation.
Show remaining time
Select this setting to show the remaining time left to travel in the arrival information panel during
navigation.
Switch between distance and time automatically
Select this setting to control the automatic switching between remaining distance and remaining
time in the arrival information panel.
Show arrival information for
Use this setting to control whether you want to see information about the destination or the next
stop in the arrival information panel.
Tip: To find out where the different panels are in the guidance view or map view, see What's on the
screen.
Route Information
You can choose to see any of the following in the route bar:
Parking
Select this setting to see car parks and parking.
Petrol stations
Select this setting to see petrol stations on your route.
Stops
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Select this setting to see stops on your route.
Rest areas
Select this setting to see rest areas on your route.
Guidance view
Select Settings in the Main Menu, then select Appearance.
Show current street name
This setting displays name of the street you driving along on the guidance view.
Guidance view style
Select this setting to choose from 3D or 2D versions of the guidance view. Both the 2D and 3D
guidance views move in your direction of travel.
Automatic Zoom
Select Settings in the Main Menu, then select Appearance.
Select Automatic zoom to change settings for the automatic zoom in Guidance view when you
approach a turn or a junction. Zooming in can make the turn or junction easier to drive.
Zoom in to next turn
All the turns and junctions on your route are shown zoomed in to the maximum level.
Based on road type
The turns and junctions on your route are shown zoomed in to the standard level for the type of
road you are on.
None
None of the turns and junctions on your route are shown zoomed in.
Voices
Select Settings in the Main Menu, then select Voices.
Choosing a voice
Select Choose a voice to change the voice that gives spoken directions and other route instructions.
A wide range of voices are available. There are computer voices which can read street names and
other information directly from the map and there are recorded voices which have been recorded by
actors.
Note: Computer voices are not available in all languages.
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If you need a computer voice and your language is unavailable, then you are asked to choose from a
list of installed computer voices available for the country you are in.
Instruction settings
Read aloud early instructions
For example, if you switch on this setting, you could hear early instructions such as "'After 2 km
take the exit right" or "Ahead, turn left".
Note: When a recorded voice is chosen, you see only this setting because recorded voices cannot
read out road numbers, road signs, etc.
Read aloud road numbers
Use this setting to control whether road numbers are read aloud as part of navigation instructions.
For example, when road numbers are read aloud, you hear "Turn left onto A100".
Read aloud road sign information
Use this setting to control whether road sign information is read aloud as part of navigation
instructions. For example, "Turn left onto A302 Bridge Street towards Islington."
Read aloud street names
Use this setting to control whether street names are read aloud as part of navigation instructions.
For example, when street names are read aloud, you hear "Turn left Graham Road towards
Hackney."
Read aloud foreign street names
Use this setting to control whether foreign street names are read aloud as part of navigation
instructions, such as "Turn right Champs Élysées". For example, an English computer voice can
read and pronounce French street names but pronunciation may not be completely accurate.
Maps
Select Settings in the Main Menu, then select Maps.
Changing the map
Select Change map to change the map that you are using.
You can choose from maps stored either in internal memory or memory cards if your START/VIA has a
memory card slot.
Note: Although you can store more than one map on your START/VIA, you can only use one map at
a time for planning and navigation.
Route Planning
Select Settings in the Main Menu, then select Route Planning.
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Suggest destinations
When no route is planned, your device can learn your daily driving habits to saved favourite Places and
also predict destinations when you start the device from sleep mode, for example driving to Work in
the morning.
Switch on to receive destination suggestions or switch this feature off if you don't want destination
suggestions.
When a faster route is available
If a faster route found while you are driving, RDS-TMC Traffic can replan your journey to use the faster
route. Select from the following options:
Always take the fastest route
Ask me so I can choose
Don't ask me
Always plan this type of route
The types of route you can choose from are as follows:
Fastest route - the route which takes the least time.
Shortest route - the shortest distance between the locations you set. This may not be the quickest
route, especially if the shortest route is through a town or city.
Most eco-friendly route - the most fuel-efficient route for your journey.
Winding route - the route with the most turns.
Note: Winding routes are only available for TomTom Rider navigation devices.
Avoid motorways - this type of route avoids all motorways.
Walking route - a route designed for making the journey on foot.
Bicycle route - a route designed for making the journey on a bicycle.
Avoid on every route
You can choose to avoid ferries and car shuttle trains, toll roads, carpool lanes, and unpaved roads.
Set how your START/VIA should manage each of these road features when the device calculates a
route.
Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV) and are not present in
every country. To travel on these lanes, you may need to have more than one person in the car, for
example, or the car may need to use environmentally-friendly fuel.
Sounds and Warnings
Select Settings in the Main Menu, then select Sounds & Warnings.
On this screen, you can change sound and warning settings.
Warning type
Warning type
You can choose the type of warnings you want to hear when you are driving:
Read aloud
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Hear spoken warnings and warnings sounds.
Sounds
Hear only warning sounds.
None
No warning sounds are given.
Speed camera warnings
Select Settings in the Main Menu, then select Sounds & Warnings.
Switch on Speed camera warnings to see and hear speed camera warnings as you drive.
Cameras
Select Settings in the Main Menu, then select Sounds & Warnings.
Select Speed camera warnings. You can then set how you want to be warned for the different types
of cameras. You can set whether you want to be warned, never warned or warned only if you are
speeding.
Hazards
Select Settings in the Main Menu, then select Sounds & Warnings.
Select Safety warnings. You can then set how you want to be warned for the different types of danger
zones and safety hazards. You can set whether you want to be warned, never warned or warned only
if you are speeding.
Danger zones
This type of warning is only given in France where you are only warned about danger zones.
Accident blackspots
This type of warning is given for a place where road traffic accidents have historically been
concentrated.
Risk zones
This type of warning is only given in France where you are only warned about danger zones.
When speeding
This warning is given as soon as you exceed the speed limit by more than 5 km/h or 3 mph. When
you are speeding, the speed panel also turns red in the guidance view.
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Screen touch sounds
Select Settings in the Main Menu, then select Sounds & Warnings.
Switch on Screen touch sounds to hear a click when you select an item or touch a button. The click
sound means that your selection or touch has been understood.
Language and Units
Select Settings in the Main Menu, then select Language & Units.
On this screen, you can change the following settings:
Language
You can see your currently selected language on this screen. Select this setting to change the
language used for all buttons and messages that you see on your START/VIA.
When you change the language setting, the voice automatically changes and units are set to
automatic.
Country
You can see your currently selected country on this screen. Select this setting to change the
country. When you change the country, the time/date format, distance units and voice are
changed automatically. The list includes the countries from the maps currently installed on your
device.
Keyboards
Select this setting to choose from a list of available keyboards.
You use the keyboard to enter names and addresses, such as when you plan a route or search for
the name of a town or a local restaurant.
Units
Select this setting to choose the units used on your device for features such as route planning. If
you want the units to be set by the GPS, select Automatic.
Time and date
The time and date are automatically set by satellite clocks but you can change the format of both
the time and date using these settings.
System
Select Settings in the Main Menu, then select System.
On this screen, you can change these settings:
About
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This is an information screen rather than a setting and shows you information about your TomTom
START/VIA. You may be asked to go to this screen during a call to TomTom Customer Support or
you may need to enter information taken from this screen when using the TomTom Shop.
Information includes: Serial number, Application version, Installed maps, Product certifications,
MyTomTom account details, Free space, Copyright, Licences.
Your information and privacy
Some features require information to be sent to TomTom or stored on your device. You are asked
the following questions:
Use my location and the information I enter to receive TomTom services
If you agree, you can use all of the following features:
TomTom MyDrive
Traffic
Download speed camera locations
Quick Search
Send speed camera reports
Suggested destinations
If you agree, your device suggests destinations. If you disagree at a later time, your historical
route information is removed. This means that if you want to receive suggested destinations
again at a later time, the feature has to relearn your driving patterns before it can start
suggesting destinations.
Battery settings
Select this setting to control power saving options on your START/VIA.
Reset
Select this setting to delete all your saved places and settings and restore the standard factory
settings to your TomTom START/VIA. This includes the language, voice settings, warning settings
and theme.
This is not a software update and will not affect the version of the software application installed
on your START/VIA.
Help
Select Help from the Main Menu or the Settings menu.
On this screen, you can see the following information:
Guided tour
Select this option to get a short tutorial on how to use your navigation device.
About
See System.
More help
You can get further help by going to tomtom.com/support.
For warranty and privacy information, go to tomtom.com/legal.
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Help
Select Help from the Main Menu or the Settings menu.
On this screen, you can see the following information:
Guided tour
Select this option to get a short tutorial on how to use your navigation device.
About
See System.
More help
You can get further help by going to tomtom.com/support.
For warranty and privacy information, go to tomtom.com/legal.
Getting Help
98
Finding product certification information on your device
To find product certification information, such as the ICASA-approved certification number, do the
following on your START/VIA:
1. Select Settings in the Main Menu.
2. Select System.
3. Select About.
4. Select Legal information.
5. Select Certificates.
6. You then see the relevant product certification information for your START/VIA, for example,
ICASA.
Product certification
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About MyDrive Connect
MyDrive Connect is a desktop-based application that helps you manage the content and services of
your TomTom START/VIA. For example, you can use MyDrive Connect to get map updates, software
updates or manage your MyTomTom account.
It is a good idea to frequently connect your START/VIA to MyDrive Connect to ensure you always have
the latest updates.
Tip: We recommend using a broadband internet connection whenever you connect your START/VIA
to MyDrive Connect.
Tip: If you have a compatible navigation device, you can also use TomTom MyDrive to set a
destination, share locations and favourites, and save your personal navigation information.
MyTomTom account
To download content and to use TomTom services, you need a MyTomTom account.
You can create an account using your computer in one of the following ways:
By selecting the Create account button at tomtom.com.
By selecting the green MyTomTom button at tomtom.com.
By going to tomtom.com/getstarted.
Important: Take care when choosing a country during account creation. The correct country is needed
if you make a purchase from the TomTom shop and it cannot be changed after the account has been
created.
Note: If you have more than one TomTom navigation device in use, you need a separate account for
each device.
Setting up MyDrive Connect
To get ready to use MyDrive Connect for the first time, do the following:
1. On your computer, open a web browser and go to tomtom.com/getstarted.
2. Click Get Started.
3. Click Download MyDrive Connect.
Follow the instructions on the screen.
4. When prompted, connect your START/VIA to your computer using the USB cable supplied, then
switch your START/VIA on.
Note: Use ONLY the USB cable supplied with your START/VIA. Other USB cables may not work.
Note: You cannot use the mount to connect your START/VIA to your computer.
Note: You should plug the USB cable directly into a USB port on your computer and not into a USB
hub or USB port on a keyboard or monitor.
5. Enter the requested information for account creation, including your country.
Updating using MyDrive Connect
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When set-up is complete, a MyTomTom account is created and your START/VIA is linked to that
account.
You can now access MyDrive Connect from the notification area on your desktop.
MyDrive Connect starts automatically after the account is created.
Tip: When you connect your START/VIA to your computer, MyDrive Connect tells you if there are
any updates for your START/VIA.
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Important Safety Notices and Warnings
Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS)
The Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) systems are
satellite-based systems that provide location and timing information around the globe. GPS is
operated and controlled by the Government of the United States of America, which is solely
responsible for its availability and accuracy. GLONASS is operated and controlled by the Government
of Russia, which is solely responsible for its availability and accuracy. Changes in GPS or GLONASS
availability and accuracy, or in environmental conditions may impact the operation of this device.
TomTom disclaims any liability for the availability and accuracy of GPS or GLONASS.
Safety messages
Use with care
Use of TomTom products while driving still means that you need to drive with due care and attention.
Your device is intended to serve as a driving aid and is not a substitute for driving with due care and
attention. Always obey posted road signs and applicable laws. Distracted driving can be extremely
dangerous. Please do not operate this device in any manner that diverts a driver’s attention from the
road in an unsafe manner. TomTom recommends using the hands-free systems where available and
pulling over to a complete stop at a safe location in order to interact with the device.
Notice for oversized/commercial vehicles
If a truck map is not installed on this product then this product is intended for use only on cars and
light commercial vehicles without a trailer, because the product will not provide appropriate routes
for oversized and commercial vehicles, buses, or campers and recreational vehicles. If you are
operating one of those vehicle types, please visit tomtom.com to find an appropriate product with
maps containing height and weight restrictions.
Aircraft and hospitals
Use of devices with an antenna is prohibited on most aircraft, in many hospitals and in many other
locations. This device must not be used in these environments.
Safety messages
Please read and take note of the following important safety advice:
Check your tyre pressures regularly.
Service your vehicle regularly.
Medication can affect your riding or driving ability.
Always use seat belts if available.
Don’t drink and drive.
Most accidents happen less than 5 km / 3 miles from home.
Obey the rules of the road.
Always use your turn indicators.
Every 2 hours, take a break for at least 10 minutes.
Addendum
102
Keep your seat belts on.
Keep a safe distance from the vehicle in front.
Before setting off on a motorbike, fasten your helmet correctly.
When riding a motorbike, always wear protective clothing and equipment.
When riding a motorbike, be extra vigilant and always ride defensively.
Rating: DC5V, 1.2A
How TomTom uses your information
Information regarding the use of personal information can be found at tomtom.com/privacy.
Battery
This product uses a Lithium-Ion battery.
Do not use it in a humid, wet and/or corrosive environment. Do not put, store or leave your product in
a high temperature location, in strong direct sunlight, in or near a heat source in a microwave oven or
in a pressurised container, and do not expose it to temperatures over 122°F / 50°C. Failure to follow
these guidelines may cause the battery to leak acid, become hot, explode or ignite and cause injury
and/or damage. Do not pierce, open or disassemble the battery. If the battery leaks and you come into
contact with the leaked fluids, rinse thoroughly with water and seek medical attention immediately.
For safety reasons, and to prolong the lifetime of the battery, remove your product from your vehicle
when you are not driving and keep in a cool, dry place. Charging will not occur at low (below 32°F /
0°C) or high (over 113°F / 45°C) temperatures.
Temperatures: Standard operation: 32°F / 0°C to 113°F / 45°C; short period storage: -4°F / -20°C to
122°F / 50°C; long period storage: -4°F / -20°C to 95°F / 35°C.
Important: Before you switch on the device, let the device acclimatise to the standard operation
temperature range for at least 1 hour. Do not use the device outside of this temperature range.
Caution: Risk of explosion if battery is replaced by an incorrect type.
Do not remove or attempt to remove the non-user-replaceable battery. If you have a problem with the
battery, please contact TomTom customer support.
THE BATTERY CONTAINED IN THE PRODUCT MUST BE RECYCLED OR DISPOSED OF PROPERLY
ACCORDING TO THE LOCAL LAWS AND REGULATIONS AND ALWAYS KEPT SEPARATE FROM HOUSEHOLD
WASTE. BY DOING THIS YOU WILL HELP CONSERVE THE ENVIRONMENT. USE YOUR TOMTOM DEVICE
ONLY WITH THE SUPPLIED DC POWER LEAD (CAR CHARGER/BATTERY CABLE), AC ADAPTER (HOME
CHARGER), IN AN APPROVED CRADLE OR USING THE SUPPLIED USB CABLE TO CONNECT TO A COMPUTER
FOR BATTERY CHARGING.
If your device requires a charger, please use this device with the charger provided. For replacement
chargers, go to tomtom.com for information about approved chargers for your device.
The stated battery life is a maximum possible battery life. The maximum battery life will only be
achieved under specific atmospheric conditions. The estimated maximum battery life is based on an
average usage profile.
For tips on extending the battery life, see this FAQ: tomtom.com/batterytips.
103
CE marking
This equipment complies with the requirements for CE marking when used in a residential,
commercial, vehicular or light industrial environment, achieving all the appropriate provisions of the
relevant legislation in the EU.
Model numbers: 4AA43, 4AA53, 4AA63, 4AP54, 4AP64
R&TTE directive
Hereby, TomTom declares that TomTom products and accessories are in compliance with the essential
requirements and other relevant provisions of the EU Directive 1999/5/EC. The declaration of
conformity can be found here: tomtom.com/legal.
WEEE directive
The wheelie bin symbol on the product or its packaging indicates that this product shall not be treated
as household waste. In line with EU Directive 2012/19/EU for waste electrical and electronic
equipment (WEEE), this electrical product must not be disposed of as unsorted municipal waste.
Please dispose of this product by returning it to the point of sale or to your local municipal collection
point for recycling. By doing this you will help conserve the environment.
Pacemakers
Pacemaker manufacturers recommend that a minimum of 15cm / 6 inches be maintained between a
handheld wireless device and a pacemaker to avoid potential interference with the pacemaker. These
recommendations are consistent with independent research and recommendations by Wireless
Technology Research.
Guidelines for people with pacemakers
You should ALWAYS keep the device more than 15cm / 6 inches from your pacemaker.
You should not carry the device in a breast pocket.
Other medical devices
Please consult your physician or the manufacturer of the medical device, to determine if the
operation of your wireless product may interfere with the medical device.
EU Specific Absorption Rate (SAR) compliance
THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES
WHEN USED AS DIRECTED IN THIS SECTION
This GPS Navigation System is a radio transmitter and receiver. It is designed and manufactured not to
exceed the emission limits for exposure to radio frequency (RF) energy set by the Council of the
European Union.
The SAR limit recommended by The Council of the European Union is 2.0W/kg averaged over 10 grams
of tissue for the body (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists,
ankles and feet). Tests for SAR are conducted using standard operating positions specified by the EU
council with the device transmitting at its highest certified power level in all tested frequency bands.
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Exposure limits
This device complies with radiation exposure limits set forth for an uncontrolled environment. In order
to avoid the possibility of exceeding the radio frequency exposure limits, human proximity to the
antenna shall not be less than 20cm (8 inches) during normal operation.
Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
Industry Canada statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions:
this device may not cause interference, and
this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux conditions suivantes:
l'appareil ne doit pas produire de brouillage, et
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This device and its antenna(s) must not be co-located or operating in conjunction with any other
antenna or transmitter, except tested built-in radios.
Cet appareil et son antenne ne doivent pas être situés ou fonctionner en conjonction avec une autre
antenne ou un autre émetteur, exception faites des radios intégrées qui ont été testées.
105
The County Code Selection feature is disabled for products marketed in the US/ Canada.
La fonction de sélection de l'indicatif du pays est désactivée pour les produits commercialisés aux
États-Unis et au Canada.
Triman logo
This document
Great care was taken in preparing this document. Constant product development may mean that some
information is not entirely up to date. The information in this document is subject to change without
notice.
TomTom shall not be liable for technical or editorial errors or omissions contained herein, nor for
incidental or consequential damages resulting from the performance or use of this document. This
document contains information protected by copyright. No part of this document may be photocopied
or reproduced in any form without prior written consent from TomTom N.V.
Model names
4AA43, 4AA53, 4AA63, 4AP54, 4AP64
106
© 1992 - 2016 TomTom. All rights reserved. TomTom and the "two hands" logo are registered
trademarks of TomTom N.V. or one of its subsidiaries. Please see tomtom.com/legal for limited
warranty and end user licence agreements applying to this product.
© 1992 - 2016 TomTom. All rights reserved. This material is proprietary and the subject of copyright
protection and/or database rights protection and/or other intellectual property rights owned by
TomTom or its suppliers. The use of this material is subject to the terms of a licence agreement. Any
unauthorised copying or disclosure of this material will lead to criminal and civil liabilities.
SoundClear™ acoustic echo cancellation software © Acoustic Technologies Inc.
The software included in this product contains copyrighted software that is licensed under the GPL. A
copy of that licence can be viewed in the Licence section. You can obtain the complete corresponding
source code from us for a period of three years after our last shipment of this product. For more
information, visit tomtom.com/gpl or contact your local TomTom customer support team via
tomtom.com/support. Upon request, we will send you a CD with the corresponding source code.
Copyright notices